Head Pastry Jobs in Morocco
2514 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As part of its 2026 recruitment plan, SRM-CS is strengthening its technical teams to support infrastructure development and ensure the continuity and performance of public service.</p><br><br><p>Required conditions:</p><br><br><p>Education level: State-recognized Technician diploma in Civil Engineering, Hydraulics, Plumbing, Thermal and Sanitary Installations, Construction Site Manager BTP, or equivalent depending on the position.<br>Professional experience:</p><br><br><p>Experience between 0 and 4 years in the operation of water, sanitation networks, or hydraulic works depending on the position concerned.</p><br><br> <br> Required profile : <p>..</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Reporting to the Transport Department, your missions will be:</p><br><br><ul><li>Assist the project manager.</li><li>Ensure and participate in project studies,</li><li>Manage and optimize plan production.</li><li>Lead and supervise the team of designers and drafters involved in the project,</li><li>Design projects using design software,</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination. </p><br><br> <br> Required profile : <ul><li>Entry-level Civil Engineering State Engineer.</li><li>Ability to work independently and in a team;</li><li>Rigor, availability, and dynamism,</li><li>Responsiveness and initiative,</li><li>Team spirit.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As part of the development of its real estate business, Atlas Capital Real Estate Management is recruiting 2 Senior Salespeople for its sales offices in Casablanca.</p><br><br><p><strong>Job Purpose</strong><br>Sell the assigned projects by guiding each prospect from the first contact to the signature, with a quality of advice tailored to their needs. Develop sales and customer relationships while respecting the positioning of the projects, the prices, and the approved commercial conditions.</p><br><br><p><strong>Sales Tasks</strong></p><br><br><ul><li>Take charge of leads from marketing and visitors to the sales office; qualify needs, budget, financing, and decision-making timeline, then organize follow-ups.</li><li>Present projects, floor plans, features, availability, and purchase conditions; organize visits and suggest suitable units for owner-occupiers or investors.</li><li>Conduct sales interviews, handle objections, and negotiate within the authorized framework; prepare offers and support reservations and the completion of sales.</li><li>Prepare and conduct private sales for VIP clients: select offers, arrange personalized appointments, maintain confidential follow-up, and coordinate with management.</li><li>Develop prospecting, customer referrals, and relationships with authorized intermediaries, in addition to incoming contacts.</li><li>Liaise with sales administration and relevant stakeholders for client documents, signatures, and deadline tracking; alert on blocked files.</li></ul><p><strong>CRM and Field Feedback</strong></p><br><br><ul><li>Record each contact in the CRM, including its source, qualification, interactions, desired unit, sales stage, and next action; maintain complete and up-to-date data.</li><li>Maintain a reliable pipeline of opportunities and report progress, obstacles, and forecasts to the manager; document reasons for lost deals and withdrawals.</li><li>Report recurring objections, customer expectations, and competitive observations to improve sales pitches and marketing actions.</li></ul> <br> <br> Required profile : <ul><li><strong>Target Experience Offered</strong>: at least 5 years in real estate sales, with demonstrable results in residential and mastery of a full sales cycle.</li><li>Commercial, real estate, or equivalent training; the strength of experience and results takes precedence over the diploma alone.</li><li>Practical mastery of a commercial CRM; familiarity with Gecimmo and Bitrix is desired, with the ability to adapt to the chosen tool.</li><li>Ease in reading floor plans, presenting features, and explaining purchase steps; ability to identify questions to pass on to competent teams.</li><li>Excellent French and Darija communication skills; professional English appreciated for international clients.</li><li>Good listening skills, negotiation ability, diligence in follow-up, autonomy, and discretion; ability to advise demanding clients without overpromising.</li></ul><p><strong>Additional Assets</strong></p><br><br><ul><li>Good knowledge of the Casablanca market, particularly Casa Finance City and Casa Anfa.</li><li>Experience in selling offices, private sales, and dealing with VIP clients.</li><li>A professional network that can be mobilized appropriately and experience in real estate launches.</li></ul><p><strong>Working Conditions</strong></p><br><br><ul><li>Presence at sales offices and participation in visits, events, and private sales according to the agreed schedule, which may include weekends.</li><li>Respect for client data confidentiality.</li></ul><p><strong>Reporting to</strong>: Sales Manager - Scope: mainly residential projects, as well as offices.</p><br><br><p><em>Do you see yourself in this profile? Apply now.</em></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p>Your mission:</p><br><br><br><p>As a manager, you will play a key role through the following tasks:</p><br><br><br><ul><li>Ensure the achievement of qualitative and quantitative objectives</li><li>Manage a team of customer advisors: coaching, regular individual check-ins and team meetings, implementing support plans for low performers, administrative management (leave, absences, lateness...) ...</li><li>Ensure the availability of resources and production means necessary to handle the workload</li><li>Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions</li><li>Assist customer advisors in handling calls if needed</li><li>Alert on problems that could impact production</li><li>Ensure compliance with the client's processes and quality standards, and with qualitative and quantitative objectives</li><li>Manage a team of customer advisors: coaching, regular individual check-ins and team meetings, implementing support plans for low performers, administrative management (leave, absences, lateness...) ...</li><li>Ensure the availability of resources and production means necessary to handle the workload</li><li>Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions</li><li>Assist customer advisors in handling calls if needed</li><li>Alert on problems that could impact production</li><li>Ensure compliance with the client's processes and quality standards<br> </li></ul> <br> <br> Required profile : <p>The profile of our Game-Changers</p><br><br><br><p>We are looking for a talent who:</p><br><br><br><ul><li>Perfectly masters German with an intermediate level of English</li><li>Has at least 6 months of experience as a manager in a call center</li><li>Has analytical skills to understand and drive the achievement of objectives</li><li>Is proactive and focused on customer satisfaction and solutions</li><li>Can identify the difficulties of customer advisors and implement the appropriate support plan</li><li>Is organized and rigorous</li><li>Has strong interpersonal skills</li><li>Is a good listener</li><li>Is comfortable with office tools (Word, Excel, PowerPoint)</li><li>Is proactive in offering suggestions</li></ul><br><br><p>What we offer you:</p><br><br><br><p>At Concentrix, we make the development and well-being of our talents a priority. Here are the benefits we offer to recognize your contribution:</p><br><br><br><ul><li>Opportunities for career advancement, in an ethical and fair manner</li><li>Professional development opportunities</li><li>Attractive compensation including a periodic performance bonus</li><li>Exceptional social benefits:</li><li>Health insurance</li><li>Supplementary retirement plan after one year of service with the company and enrollment</li><li>Canteen service at reduced prices</li><li>Gym with dedicated coach on-site. Access is free (this benefit is valid at sites with a gym)</li><li>Possibility of enrollment in the company nursery (valid at sites that have one) or nursery subsidy</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
</p><br><br>
<br> Job : <p>Reporting to the CSO Manager of AXA France, your main mission is to:</p><br><br><ul><li>Participate in defining the converged security strategy for AXA France and its subsidiaries, in line with the Group's vision.</li><li>Implement and manage the ISMS which ensures the security maintenance of AXA France.</li><li>Define and implement security control plans, and define the associated remediation plans, for AXA France and its subsidiaries.</li><li>Define and maintain security dashboards to manage our risk profile.<br> </li></ul><p>As such:</p><br><br><p><br>•<strong> Key Roles and Contributions:</strong></p><br><br><p>- Assist the CSO in defining the overall security strategy for AXA France and its subsidiaries, considering group directions, based on a risk-oriented approach;<br>- Be responsible for implementing the ISMS of AXA France;<br>- Take charge of acculturating/raising awareness among AXA France staff about security issues and best practices;<br>- Define and implement a second-line control plan for AXA France and its subsidiaries, based on risks, including a control plan for Third Parties;<br>- Take charge of defining, implementing, and maintaining a security dashboard to manage the risk profile of AXA France and its subsidiaries;<br>- Represent the CSO when needed;<br>- Participate in industry groups for technological watch and promotion of AXA France;<br>- Perform any tasks requested by management within the scope of the department's responsibilities.</p><br><br><p><strong>• Nature of Challenges and / or Problems to Solve:</strong></p><br><br><p>- Manage the converged security control plan in light of new threats, and with a view to simplifying controls;<br>- Support entities within its perimeter in their growth curve regarding information security;<br>- Establish a smooth process between the 1st and 2nd lines, ensuring the security maintenance of AXA France and its subsidiaries;<br>- Champion security issues in risk committees.</p><br><br><p>•<strong> Manager Support:</strong><br>- Know how to identify malfunctions and propose and/or implement corrective measures;<br>- Know how to integrate changes and gain the commitment of department members.</p><br><br> <br> <br> Required profile : <p><u><strong>Reference Education:</strong></u></p><br><br><p>Bachelor's degree (Bac+4/5) in Computer Science, Cybersecurity, Risk Management, Audit, or Information Systems.</p><br><br><p>Engineering school diploma, University degree, or specialized Master's in cybersecurity, information system security, risk management, or audit.</p><br><br><p><strong>Appreciated Certifications:</strong></p><br><br><p>CISSP<br>CISA<br>CRISC<br>ISO 27001 Lead Auditor or Lead Implementer<br>ISO 27005 (Risk Management)</p><br><br><p><br><u><strong>Professional Experience:</strong></u></p><br><br><p>Minimum 2 to 4 years in cybersecurity, IT risk management, IS audit, internal control, or ISM governance.</p><br><br><p>Experience in implementing an ISMS and/or in security control measures.<br> </p><br><br> <br><br> </div>
<p>Description</p><p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES:</p><ul><li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li><li>Conducting AVAs & promotional activities</li><li>Achieve sales budget in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and different stakeholders.</li><li>Maintain an updated customer database</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li><li>Monitoring competitors, staying informed about competitors activities in a defined area.</li><li>Organising appointments and meetings with community- and hospital-based healthcare staff</li><li>Introduce ASPEN products in the hospital tender nomenclature</li><li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li><li>Undertaking relevant field research</li><li>Meeting both the business and scientific needs of healthcare professionals</li><li>Maintaining detailed records</li><li>Attending and organising trade exhibitions, conferences and meetings</li><li>Managing budgets and reviewing sales performance</li><li>Writing reports and other documents</li></ul><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE:</p><p>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</p><p>Three (0-3) years as Medical Representative, Key Account Manager or Similar</p><p>One (1) year - preferably in Pharmaceuticals</p><p>TECHNICAL SKILLS:</p><p>MS Office - Working knowledge</p><p>CRM / Call Report - Working knowledge</p><p>KEY ATTRIBUTES:</p><p>Market Knowledge</p><p>Flexibility and tolerance for ambiguity</p><p>Technical /Professional skills</p><p>Consumer relevancy</p><p>Capacity for and resistance to stress</p><p>Industry knowledge</p><p>Problem solving</p><p>Active listening</p><p>Curiosity/learning agility</p><p>Information seeking</p><p>Informal communication skills</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</p><p>Three (0-3) years as Medical Representative, Key Account Manager or Similar</p><p>One (1) year - preferably in Pharmaceuticals</p><p>MS Office - Working knowledge</p><p>CRM / Call Report - Working knowledge</p><p>Market Knowledge</p><p>Flexibility and tolerance for ambiguity</p><p>Technical /Professional skills</p><p>Consumer relevancy</p><p>Capacity for and resistance to stress</p><p>Industry knowledge</p><p>Problem solving</p><p>Active listening</p><p>Curiosity/learning agility</p><p>Information seeking</p><p>Informal communication skills</p><p>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</p><p>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</p><p>SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assists the Spa Manager in the daily management of spa operations to ensure smooth running and compliance with establishment standards. Supervises daily spa operations and ensures the department's proper functioning. Participates in the development and monitoring of schedules to ensure optimal team organization. Supports, motivates, and develops staff in a process of operational excellence and quality of service. Ensures compliance with LQA (Leading Quality Assurance) standards, internal procedures, and hygiene and safety standards. Oversees reservations, treatments, memberships, and services to optimize occupancy rates and customer satisfaction. Monitors the quality of services, the presentation of treatment rooms and common areas (spa, pool, fitness center), as well as compliance with hygiene, safety, and cleanliness standards. Ensures the smooth flow of information and effective communication within the team and with other hotel departments. Contributes to revenue growth through the promotion of treatments, subscriptions, and retail products (cross-selling and up-selling). Monitors stock levels, inventories, and orders for room and retail products. Oversees the administrative processing of supplier invoices and participates in the department's budget monitoring. Tracks performance indicators and contributes to achieving quality, customer satisfaction, and profitability objectives.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A two-year or five-year degree (Bac+2 or Bac+5) in Hotel Management, Business Administration, Wellness, or a related field. Five years of professional experience, including at least two years in a similar role, ideally within a high-end hotel or establishment of comparable standing. A good understanding of the daily operations of a spa and the quality standards specific to a luxury establishment. Ability to assist the Spa Manager in the organization, coordination, and monitoring of spa activities. Proficient in team planning, scheduling, and operational organization. Thorough knowledge of the treatments, wellness products, and treatment protocols offered by the spa. Ability to ensure the quality of services and adherence to the establishment's procedures and standards. Proficient in managing reservations, welcoming clients, and monitoring their satisfaction. Sound knowledge of hygiene, safety, and health standards applicable to wellness areas. Proficiency in computer tools and hotel management and spa booking software. Sound knowledge of LQA (Leading Quality Assurance) standards and the ability to ensure their daily application to guarantee an excellent customer experience. Excellent leadership skills, with the ability to guide, motivate, and develop teams in a process of operational excellence. Excellent organizational skills, rigor, and attention to detail to guarantee services that meet the standards of a luxury establishment. Strong customer focus and a keen sense of service, with the ability to offer a personalized and memorable experience. Excellent communication, coordination, and relationship management skills with clients, teams, and various hotel departments. Ability to analyze situations, make decisions, and solve problems effectively and professionally. Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p>
<p>Description du poste Dans le TOP10 des Soci t s de Conseil en Ing nierie en France , le Groupe SCALIAN intervient sur des activit s de services en management de projets industriels, supply chain, architecture et d veloppement de syst mes num riques embarqu s, applicatifs de syst mes d information et d Intelligence artificielle dans des secteurs d activit aussi vari s que l a ronautique, le spatial, l automobile, le ferroviaire, les services, Le Luxe ou Le Retail, etc. Cr e en 1989, SCALIAN compte aujourd hui plus de 5500 collaborateurs r partis dans 11 pays. SCALIAN travaille pour des grands Groupes du CAC40 sur des projets en AT ou au forfait. Labellis e Great Place to Work, SCALIAN connait une croissance de 20 % chaque ann e. Pourquoi SCALIAN ? Parce que Scalian vous accompagne dans le d veloppement de votre carri re : programme d onboarding complet sur 1 an avec votre manager et votre RH, programmes de formation personnalis s, communaut s techniques, v nements internes Parce que Scalian favorise la Qualit de Vie au Travail : certifications Great Place to Work et Best Workplaces for Women, prime de cooptation, prime vacances, accord t l travail Parce que Scalian d veloppe une politique RSE concr te et ambitieuse : mobilit durable, actions environnementales, accord Handicap et mission handicap avec temps d di .Description de l'entreprise Dans le TOP10 des Soci t s de Conseil en Ing nierie en France , le Groupe SCALIAN intervient sur des activit s de services en management de projets industriels, supply chain, architecture et d veloppement de syst mes num riques embarqu s, applicatifs de syst mes d information et d Intelligence artificielle dans des secteurs d activit aussi vari s que l a ronautique, le spatial, l automobile, le ferroviaire, les services, Le Luxe ou Le Retail, etc. Cr e en 1989, SCALIAN compte aujourd hui plus de 5500 collaborateurs r partis dans 11 pays. SCALIAN travaille pour des grands Groupes du CAC40 sur des projets en AT ou au forfait. Labellis e Great Place to Work, SCALIAN connait une croissance de 20 % chaque ann e. Pourquoi SCALIAN ? Parce que Scalian vous accompagne dans le d veloppement de votre carri re : programme d onboarding complet sur 1 an avec votre manager et votre RH, programmes de formation personnalis s, communaut s techniques, v nements internes Parce que Scalian favorise la Qualit de Vie au Travail : certifications Great Place to Work et Best Workplaces for Women, prime de cooptation, prime vacances, accord t l travail Parce que Scalian d veloppe une politique RSE concr te et ambitieuse : mobilit durable, actions environnementales, accord Handicap et mission handicap avec temps d di .</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the RM Director in her missions and projects. Ensuring reservations are taken by phone, fax, or internet, as well as all related operations. Managing client requests (Strategic Accounts, VIP clients, and Top VIPs) and fostering customer loyalty after complaints: contacting clients for their reservations and overseeing their customer experience, personalizing and anticipating their needs. Actively participating in sales presentations, site visits, and client meetings. Developing pricing, distribution contracts, and direct sales. Increasing the visibility of the two hotels and points of sale in key markets with online distributors. Measuring performance across different sites in terms of new exposure, double exposure, updates, and promotion. Studying, examining, and analyzing the competitive environment, market trends, and customer needs and feedback to demonstrate initiative and adapt strategically. Prepare, process, and compile data for daily, weekly, and monthly reports, annual objectives, the sales and marketing budget, forecasts, and other reports, in accordance with instructions and requirements. Develop marketing actions and evaluate the effectiveness of existing programs and strategies. Ensure compliance with the Sofitel brand's pricing policy and strategy. Manage and direct advertising, public relations, and promotional activities with the RM Director. Ensure customer satisfaction while remaining competitive in the market and financially efficient. Evaluate evolving customer needs, customer composition, and portfolio developments to propose necessary operational changes as needed. Communicate effectively with other departments and interact with team members to guarantee the expected quality of service for the customer. Manage the PMS, Tars, and extranet for distributors and central purchasing offices. Reservations: Track and control reservations: Rate checks, upgrades, cancellations, no-shows. Analyze occupancy rates, average room rates, and RevPAR. Optimize occupancy rates and average room rates. Establish a pricing and sales strategy in collaboration with the General Manager and the Sales Director.Develop budget forecasts in collaboration with the Sales Director and with approval from the General Manager. Analyze and monitor the hotel's KPIs to identify opportunities to increase revenue from rooms and other operational departments. Be responsible for the proper functioning of all systems and tools for managing room and other service revenue. Coordinate with the sales team to determine attractive and engaging pricing offers. Prospect virtual distributor sites. Provide strategic and tactical support to the F&B department, which includes restaurants, bars, and banquets. Participate in the recruitment of ALL clients and directly monitor the recruitment of their team. Contribute to the customer preference database. Participate in the strategy adopted by the Accor Group and the owner. Contribute to improving the hotel's RPS score. Respond to and manage customer complaints. Respect Accor Group's internal standards and procedures. From the owner: Ensuring customer satisfaction directly. Additional information: Accor Heartist Card. Specific benefits. And much more...</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the client's explicit and implicit needs, define a response architecture in the form of tasks, work packages, or units of work, anticipate project deviations and share risk management with management, ensure the control and verification of deliverables' conformity, and propose areas for improvement. Execute services in accordance with the contract, specified codes, and internal rules. Inform the project manager or team leader and/or the technical coordinator of the progress of assigned tasks. Create, adapt, and develop tools and document case studies. Respect quality rules and procedures.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Sep 18, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span><span>Depuis janvier 2017, Orange Cyberdefense regroupe les activités sécurité du groupe Orange, le premier employeur du digital, et compte plus de 3000 experts en France et à l’étranger.</span></span></p><br><br><p><span><span>En Octobre 2018 Orange a choisi Casablanca pour l’implantation de sa structure dédiée à la Cyberdefense en Afrique avec pour objectif d’en faire un hub et un centre d’expertise d’ici 2023 en misant sur le marché africain.</span></span></p><br><br><p><span><span>Implantés dans plusieurs grandes villes en Europe et au Maroc; nous proposons aujourd’hui à nos clients un accompagnement de bout en bout: conseil, audit, AMOA, AMOE, intégration & service managé et adressons tous les secteurs d’activité.</span></span></p><br><br><p><span><span>Notre mission est de protéger les actifs sensibles de nos clients grands en les accompagnant dans la conception de leur stratégie de cyberdéfense, le renforcement & le contrôle des accès, la protection des actifs sensibles, la connaissance des failles et la validation de l’efficacité des dispositifs de cyberdéfense.</span></span></p><br><br><p><span><span>Avec une croissance annuelle à deux chiffres, ORANGE CYBERDEFENSE est le n°1 sur le marché européen de la cybersécurité et bientôt le leader sur le marché africain.</span></span></p><br><br><p><span><span>Nous menons une politique RH de proximité avec une gestion des carrières personnalisée, qui tient compte de la stratégie de l’entreprise et du fonctionnement opérationnel, mais également des souhaits de développement personnel du collaborateur.</span></span></p><br><br><p><span><span>Nous sommes une équipe à taille humaine, professionnelle et travaillant dans un cadre convivial. Nous sommes orientés client et recherchons un bon équilibre vie professionnelle / vie personnelle pour nos collaborateurs.</span></span></p><br><br><br><br><p><b><span><strong>Missions:</strong></span></b></p><br><br><p><span><span>Vous intégrez l’équipe Conseil & Audit d’Orange Cyberdéfense au Maroc en qualité de </span><b><span><strong>Manager sécurité</strong></span></b><span> afin d’accompagner nos clients dans la sécurisation de leur SI notamment auprès de grands comptes (privés, publics) au Maroc, en Afrique et en Middle East.</span></span></p><br><br><p><span><span>A ce titre vos missions principales pourront consister à:</span></span></p><br><br><ul><li><span><span>Evaluer la sécurité d’infrastructures ou d’applications</span></span><ul><li><span><span>Effectuer des tests d’intrusion interne ou externe (black box, gray box, white box) sur des environnements existants (infrastructure IT, application Web/Mobile, réseau sans fil, objets connectés, etc.)</span></span></li><li><span><span>Qualifier les systèmes d’un point de vue technique et fonctionnel et vérifier l’application des standards ou des bonnes pratiques</span></span></li><li><span><span>Analyser les codes sources applicatifs et les configurations des solutions cybersécurité</span></span></li></ul></li><li><span><span>Identifier l’impact métier de vulnérabilités techniques</span></span></li><li><span><span>Présenter à différents niveaux hiérarchiques les résultats</span></span></li><li><span><span>Apporter des conseils et recommandations adaptés aux problèmes de sécurité rencontrés par les clients.</span></span></li><li><span><span>Maintenir et tester les méthodologies d’audit</span></span></li><li><span><span>Assurer la veille sur les nouvelles vulnérabilités</span></span></li><li><span><span>Mener des missions d’investigation (Forensic)</span></span></li><li><span><span>Développer de nouvelles offres cyber packagées ou customisées pour nos clients sur la région</span></span></li><li><span><span>Management d’une équipe de consultants Cyber (Juniors, Confirmés et Seniors).</span></span></li></ul><p><span><span>Dans le cadre des missions ci-dessus, vous pourrez par exemple être amené(e) à encadrer des pentesters en veillant à assurer leur montée en compétences et en autonomie. En tant que Manager, vous participerez également à l'enrichissement de l'offre Conseil et Audit d’OCD Maroc et aux démarches d'avant-vente auprès de nouveaux prospects.</span></span></p><br><br><p><span><span>En tant que Manager vous serez positionné en tant que chef de projet dans plusieurs missions complexes (missions à forte exposition, pluridisciplinaires, sur des sujets innovants…) en parallèle. Votre tâche consistera donc à piloter ces missions en assurant d’un côté la satisfaction client et le rayonnement d’OCD et d’autres part le respect des budgets et planning.</span></span></p><br><br><p><span><span>Vous amènerez votre expertise pour renforcer ou développer nos offres et la crédibilité d’OCD sur le marché. Votre expertise et expérience seront également mis à profit pour faire grandir les ressources sous votre responsabilité.</span></span></p><br><br><p><span><span>De plus, plusieurs consultant(e)s vous seront rattachés et vous serez responsable du suivi RH de ces consultant(e)s (définition des objectifs, identification des besoins en formation, coaching, suivi des imputations et des congés, etc.). Cela s’inscrira dans la gestion de carrières d’OCD avec l’organisation d’entretiens individuels semestriels, des feedbacks réguliers, l’animation ou la coanimation de réunions d’équipes pour faire le point sur le staffing, la distribution des avant-ventes, les points de blocage etc. La gestion de l’évolution de carrière sera aussi sous votre responsabilité pour les ressources gérées (changement de grade, augmentation, bonus…).</span></span></p><br><br><p><span><span>En tant que Manager une très forte contribution sera attendue sur l’avant-vente avec la participation et validation des propositions commerciales (démarche, vision, chiffrage…), la construction / mise à jour des offres, les pitchs et soutenances en clientèle voire lors des salons.</span></span></p><br><br><p><span><span>Enfin vous serez également attendu sur le recrutement avec là aussi une forte participation au sourcing, qualification de CV, entretiens, validation de profils (de stagiaires à seniors) en vue d’accompagnement la croissance d’OCD.</span></span></p><br><br>À propos de vous<p><span><span>Vous êtes diplômé(e) d'un Bac+5 d'une Ecole d'Ingénieur ou d'une Université dans le domaine de la Sécurité des Systèmes d'Information et vous disposez de 8 à 12 ans d’expériences dans le domaine l’audit technique en cyber sécurité et avez déjà exercé un rôle similaire dans une autre entreprise.</span></span></p><br><br><p><span><span>Vous disposez d’une des certifications suivantes : CISSP, CEH, OSCP, OSWP.</span></span> <span><span>GIAC/GPEN-GXPN…</span></span></p><br><br><p><span><span>Vous avez des connaissances sur nos domaines d'activité? Vous avez l'esprit d'équipe, vous faites preuve d'initiative, vous avez un bon relationnel et le sens des responsabilités? Vous avez déjà géré plusieurs projets de niveaux de complexité différents et êtes capable d’encadrer opérationnellement d’autres consultants? Vous vous exprimez aussi bien à l'oral qu'à l'écrit en français et êtes capables de travailler en anglais? Postulez!</span></span></p><br><br><p>You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p>
<strong>Cnexia Tech</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and measurable results are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation in a fast-evolving technological environment. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br>
<br> Job : <p>• Facilitate the Application Program to make sure all work hours of developers are charged to the right project codes each month, and on time.<br>• Manage employee timesheet operations by extracting contractor codes, recording leaves across platforms (PowerApps, Excel)<br>• Report to the onshore program finance lead to manage the hours/time for all related projects.<br>• Manage project budgets, execute year-end budget forecasting, and log project expenses in financial tracking systems while verifying actuals against forecasts.<br>• Extract Agile delivery data (stories, features, and program epics) from JIRA per sprint/PI to track overall project budgets and determine the cost per story point based on capacity.<br>• Execute SAP operations to support project financial structures, including setting up and managing billing codes for individual employee time tracking.<br>• Perform administrative duties related to project finance.<br>• Act as the global administrator for the internal leave management system, coordinating holiday schedules and location data for resources.<br>• Identify discrepancies in financial aspect and evaluate impacts to the project.<br>• Liaise with stakeholders involved in the project.<br>• Execute the control processes implemented by the Program Manager.<br>• Participate, lead process in procedure improvement activities and initiatives.<br> </p><br><br> <br> <br> Required profile : <p>• Bachelor's degree in Business Administration or similar courses.<br>• Open to fresh graduates who are eager to kickstart their careers in project management<br>• 2+ years of experience in project control in project management environment.<br>• CAPM or PMP is an advantage.<br>• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)<br>• Excellent communication skills both written and spoken.<br>• Strong analytical skills and detail oriented.</p><br><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Relevant du manager Spa & Wellness, la mission de la Réceptionniste Spa est de garantir la qualité de l’accueil et de conseil à la clientèle concernant l’ensemble des produits et services procurés au sein du Spa Fairmont la Marina. </p><br><p>Les responsabilités comprennent, sans s’y limiter : </p><br><ul><li>Planifier, coordonner les réservations clients et contrôler en permanence la disponibilité des traitements et des thérapeutes qui assurent les soins</li><li>Prendre en charge l’ouverture et la fermeture du SPA conformément aux check-lists.</li><li>Accueillir les clients et les orienter au sein du Spa selon les protocoles établis ;</li><li>Identifier et anticiper les besoins et demandes du client ;</li><li>Superviser le processus de facturation ;</li><li>Commercialiser les gammes cosmétiques / soins (description technique, bienfaits, conseil, etc.) ;</li><li>Former les nouvelles recrues aux protocoles, produits, menus des soins, règlement interne, etc.</li></ul><br>Qualifications<br><br><ul><li>Arabe, Français et anglais courants...</li><li>Bonne culture générale, avec un intérêt pour l'univers du bien-être et du luxe.</li><li>Maîtrise des techniques de vente et des outils informatiques.</li><li>Excellent sens de l'accueil, de la communication et du service client.</li><li>Présentation soignée, attitude positive et respect des standards du spa.</li><li>Professionnalisme, sens de l'organisation, souci du détail et capacité à gérer la pression.</li><li>Esprit d'équipe, écoute, anticipation des besoins des clients et volonté d'apprendre et d'évoluer.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité & Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
<p>The Procurement Coordinator will be responsible for managing local procurement activities to support mining operations in Morocco. The Procurement Coordinator will report directly to the Procurement & Contracts Manager and play a key role in ensuring cost-effective and efficient purchasing aligned with company standards.<br><br><strong>Key Responsibilities:</strong><br> </p><p> </p><p> </p><p>· Requesting and comparing quotations (typically 2 to 3 offers per item)</p><p> </p><p>· Price benchmarking and preparation of purchase orders to the suppliers</p><p> </p><p>· Coordinating with suppliers, logistics providers, and customs brokers when required</p><p> </p><p>· Supporting Site operations with timely and accurate purchasing activities</p><p> </p><p>· Reviewing and providing input on purchase agreements and commercial terms, in coordination with the management team</p><p> </p><p>· Maintaining clear records of procurement activities and supplier documentation</p><p> </p><p>· Assisting with supplier performance monitoring and continuous improvement initiatives</p><p> </p><p><strong>Required Skills & Profile:</strong></p><p>· Strong knowledge of the local Moroccan supplier market</p><p>· Practical experience in procurement for mining, construction, or industrial projects</p><p>· Strong negotiation and communication skills</p><p>· Ability to work independently, prioritize tasks, and respond quickly to Site requirements</p><p>· Good commercial awareness and attention to detail</p><p>· Proficiency in Microsoft Office applications, particularly Excel<br><br> </p><p><strong>Languages:</strong></p><p><br>Fluent French (Moroccan dialect required); working level of English<br><br> </p><p> </p><p> </p><p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Reporting to the Management Controller Manager, your main responsibilities will be:</p><br><br><ul><li>Manage and supervise the management controller at the mining site and collaborate with the multidisciplinary team at the mining site and at the Casablanca headquarters.</li><li>Implement and improve financial and operational information procedures.</li><li>Manage the annual budget and quarterly forecast process.</li><li>Maintain and optimize the monthly activity report and the dashboards for mining and financial activities (monthly, quarterly, and annually).</li><li>Monitor variances between projected and achieved targets and propose corrective actions, if necessary.</li><li>Lead monthly cost meetings and establish a cost management culture.</li><li>Optimize risk management (inventory levels, internal controls, etc.)</li><li>Maintain the production inventory valuation model (cost price)</li><li>Participate in the validation of purchase requests and their accounting codifications.</li><li>Lead the authorization and monitoring process for capital projects.</li><li>Assist in the implementation and optimization of the GMOA Guide Ti.</li><li>Provide management with analyses to facilitate decision-making.</li></ul> <br> Required profile : <p>You have a Master's degree (Bac +5) from an engineering or business school or equivalent<br>Ideally, you have a certificate in IFRS mastery</p><br><br><p>Training in business intelligence tools (Power BI), Project management training (PMP), Financial modeling training (FMVA)</p><br><br><p>Professional experience: <strong>5 years in a similar position</strong>, preferably in the mining, industrial, and/or construction industry.<br> </p><br><br><p><strong>Knowledge:</strong></p><br><br><ul><li>Mastery of accounting and financial sciences and techniques</li><li>Mastery of Moroccan and international accounting standards (IFRS)</li><li>Mastery of budget management and forecasts</li><li>Mastery of cost price calculation techniques and methods</li><li>Mastery of techniques for analyzing variances between actual and projected results</li><li>Mastery of CAPEX project evaluation techniques</li></ul><p><strong>Skills:</strong></p><br><br><ul><li>Proficiency in Microsoft 365 tools: Excel, PPT, Word, Outlook, Teams...</li><li>Proficiency in management software such as Sage 300 and Guide TI</li><li>Reporting, Presentations.</li><li>Leading presentations and meetings</li><li>Communication in French, Arabic, English is a plus.</li></ul><p><strong>Personal Qualities:</strong></p><br><br><ul><li>Integrity and professional ethics</li><li>Synthesis and analytical skills</li><li>Being firm yet diplomatic</li><li>Ability to negotiate and argue effectively</li><li>High adaptability, open-mindedness, and flexibility</li><li>Professional curiosity and a liking for numbers</li><li>Resourceful, dynamic, autonomous, and results-oriented</li><li>Ability to work within a multidisciplinary and multicultural team</li><li>Recognized sense of planning and organization</li><li>Good interpersonal skills and ease of communication </li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >IT Infrastructure Operations - DBA Engineer</font></font></p><p><br></p><p>As part of DTIT (Digital Transformation & Information Technology) organization, the DBA engineer :</p><p>Manages his/her assigned infrastructure components, ensuring continuous support & service delivery in line with the agreed Operational Level Objectives</p><p>Is responsible for the operations & monitoring of secure and highly available infrastructure components as well as maintaining the ongoing reliability, performance and support of the infrastructure</p><p>Key accountabilities & Responsibilities:</p><p>1. PLANNING</p><p>Plans for the right level of availability & performance of database services</p><p>Collects requirements and suggest adequate solutions</p><p>Participates to different phases of a (local or central) project and contributes to project execution</p><p>2. EXECUTION</p><p>Ensure the availability of all database systems supporting business solutions:</p><p>Deploy database monitoring solutions and provide documentation and training to Level 1 team & users</p><p>Responsible for technical projects deployment</p><p>Responsible for risk assessment of components in network scope.</p><p>3. INCIDENT / PROBLEM/ CHANGE MNGMT / MONITORING</p><p>Qualifies and fixes Level-2 & 3 incidents (including via duty) and problems based on pro-active monitoring or issues reported by users</p><p>Technical processing of database requests</p><p>Responsible for systems security & license use to meet compliance</p><p>Comply with OLA/SLA requirements</p><p>Finding root causes of problems & Interrupts</p><p>4. EXPERTISE</p><p>Acts as the technical liaison between operations, service and project management teams and architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability</p><p>Participates in the design, implementation, and execution projects for run phase. This includes backup and disaster recovery plan for database solutions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>YOUR SKILLS & EXPERIENCES * Education: Engineer/ Master in Computer Science or related area * * Strong Expertise in Database Administration : Oracle,SQLServer,MariaDB, Oracle Golden * Experience on Backup/Restore, replication and Disaster recovery : RMAN, Oracle Golden Gate, SQLServer replication, mariadb replication * Advanced knowledge of Database architecture design, implementation, and support * Experience on database monitoring, performance and troubleshooting/analysis tools : Oracle Entreprise manager, AWR/ASH/ADDM analysis, SQLServer profiling, * * Team worker with strong communication skills * Excellent time management & prioritization skills, agile. * Strong analytical and problem-solving skills * French, English spoken and written.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br>
Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br>
This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br>
<strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced.
</p><br><br>
<br> Job : <p>As part of strengthening our Infrastructure teams, we are recruiting several technical profiles, from <strong>Junior to Senior/L3</strong> level, to work on the operation, administration, security, and evolution of critical infrastructures.</p><br><br><p>You will contribute to maintaining production environments in operational condition and participate in evolution projects involving Systems, Virtualization, Storage, Backup, and Citrix technologies.</p><br><br><p>Senior profiles will also be involved in architecture, technical governance, automation, and expert level 3 support activities.</p><br><br><p><strong>Your main tasks:</strong><br><u><em>Linux & Windows System Administration</em></u></p><br><br><ul><li>Administer and maintain Linux (RHEL, Rocky Linux) and Windows Server environments.</li><li>Ensure system deployment, patching, and upgrades.</li><li>Participate in server provisioning and decommissioning operations.</li><li>Apply system security and hardening standards.</li><li>Diagnose and resolve incidents related to systems, storage, network, or applications.</li><li>Implement automation using Ansible, Bash, or Python.</li><li>Maintain technical documentation and operational procedures.</li></ul><p><u><em>VMware & Nutanix Virtualization</em></u></p><br><br><ul><li>Administer VMware vSphere, ESXi, and vCenter infrastructures.</li><li>Ensure operation of virtualization clusters and performance monitoring.</li><li>Manage migration, cloning, snapshots, and virtual machine update operations.</li><li>Participate in the administration of Nutanix AHV and Prism environments.</li><li>Contribute to capacity, high availability, and disaster recovery strategies.</li><li>Develop automation using PowerCLI and Ansible.</li></ul><p><u><em>SAN, NAS & Cloud Storage</em></u></p><br><br><ul><li>Administer NetApp storage infrastructures.</li><li>Manage volumes, NFS/CIFS shares, snapshots, and replications.</li><li>Monitor storage capacity and performance.</li><li>Participate in the administration of SAN environments and Fibre Channel fabrics.</li><li>Contribute to cloud storage projects and data architecture evolution.</li><li>Automate recurring storage operations.</li></ul><p><u><em>Backup & Cyber Recovery</em></u></p><br><br><ul><li>Administer backup and restore platforms.</li><li>Monitor daily backup jobs.</li><li>Perform file, database, virtual machine, or full system restores.</li><li>Design and evolve backup and retention policies.</li><li>Participate in business continuity and recovery exercises.</li><li>Contribute to the implementation of cyber-resilience and ransomware protection strategies.</li></ul><p><u><em>Citrix Virtual Apps & Desktops</em></u></p><br><br><ul><li>Administer Citrix Virtual Apps & Desktops platforms.</li><li>Provide support and maintain Citrix infrastructures in operational condition.</li><li>Manage StoreFront, Delivery Controllers, WEM, and NetScaler environments.</li><li>Participate in version upgrades, migrations, and performance optimizations.</li><li>Ensure the availability of virtualized services and the quality of user experience.</li></ul><p><u><em>Expertise & Technical Governance (Senior Profiles)</em></u></p><br><br><ul><li>Handle complex level 3 technical escalations.</li><li>Design infrastructure architectures and participate in technical roadmaps.</li><li>Perform root cause analyses and define improvement plans.</li><li>Produce architecture documents, procedures, and runbooks.</li><li>Support technical teams and share best practices.</li><li>Lead major changes and continuous improvement activities.</li></ul> <br> <br> Required profile : <p><strong>Education & Experience:</strong></p><br><br><p><u><em>Junior Infrastructure Engineer</em></u></p><br><br><ul><li>0 to 2 years of experience.</li><li>Basics in Linux or Windows Server.</li><li>Fundamental knowledge of systems and infrastructures.</li><li>Service-oriented, rigorous, and eager to learn.</li><li>First experience with virtualised environments is a plus.</li></ul><p><u><em>Infrastructure Engineer</em></u></p><br><br><ul><li>3 to 5 years of experience in production infrastructure administration.</li><li>Expertise in at least one of the following areas:</li></ul><ol><li>Linux / Windows Server</li><li>VMware / Nutanix</li><li>NetApp Storage</li><li>Backup & Recovery</li><li>Citrix</li></ol><ul><li>Knowledge of ITIL processes.</li><li>Ability to independently handle level 2 incidents and changes.</li></ul><p><u><em>Senior Infrastructure Engineer / Architect</em></u></p><br><br><ul><li>Over 6 years of experience in infrastructure environments.</li><li>Advanced expertise in one or more areas:</li></ul><ol><li>Enterprise Linux (RHEL, Rocky Linux)</li><li>Windows Server</li><li>VMware vSphere and NSX-T</li><li>Nutanix AHV</li><li>NetApp ONTAP</li><li>Veritas NetBackup</li><li>Veeam Backup & Replication</li><li>Citrix Virtual Apps & Desktops</li></ol><ul><li>Strong skills in automation and industrialization.</li><li>Experience in level 3 support, architecture, or technical governance.</li><li>Technical leadership and team support.</li></ul><p><strong>Technical skills sought</strong><br><u><em>Systems & Automation</em></u></p><br><br><ul><li>Red Hat Enterprise Linux</li><li>Rocky Linux</li><li>Windows Server</li><li>Red Hat Satellite</li><li>SELinux</li><li>Pacemaker / Corosync</li><li>Ansible</li><li>Bash</li><li>Python</li></ul><p><u><em>Virtualization</em></u></p><br><br><ul><li>VMware vSphere</li><li>ESXi</li><li>vCenter</li><li>VMware NSX-T</li><li>Nutanix AHV</li><li>Prism Central</li><li>PowerCLI</li></ul><p><u><em>Storage</em></u></p><br><br><ul><li>NetApp ONTAP</li><li>SAN</li><li>NAS</li><li>NFS</li><li>CIFS</li><li>Fibre Channel</li><li>SnapMirror</li><li>Cloud Volumes ONTAP</li></ul><p><u><em>Backup & Recovery</em></u></p><br><br><ul><li>Veritas NetBackup</li><li>Veeam Backup & Replication</li><li>Commvault</li><li>Cyber Recovery</li><li>Disaster Recovery</li><li>RTO / RPO</li></ul><p><u><em>Citrix</em></u></p><br><br><ul><li>Citrix Virtual Apps & Desktops</li><li>Citrix DaaS</li><li>NetScaler ADC</li><li>StoreFront</li><li>WEM</li><li>Director</li><li>MCS</li></ul><p><strong>Appreciated skills</strong></p><br><br><ul><li>OpenShift and containerization.</li><li>Docker and Kubernetes.</li><li>ELK Stack.</li><li>Dynatrace.</li><li>VMware Cloud.</li><li>Google Cloud VMware Engine.</li><li>Zerto.</li><li>SRM.</li><li>Cloud Storage.</li><li>Infrastructure as Code.</li></ul><p><strong>Qualities sought</strong></p><br><br><ul><li>Analytical and problem-solving skills.</li><li>Rigor and organizational skills.</li><li>Autonomy and proactivity.</li><li>Ability to work in complex environments.</li><li>Service quality orientation.</li><li>Good writing and documentation skills.</li><li>Team spirit and knowledge sharing.</li></ul><p><strong>Appreciated certifications</strong><br>Systems</p><br><br><ul><li>RHCSA</li><li>RHCE</li><li>Red Hat Satellite Specialist</li></ul><p>Virtualization</p><br><br><ul><li>VMware VCP</li><li>Nutanix NCP</li></ul><p>Storage</p><br><br><ul><li>NetApp NCDA</li></ul><p>Backup</p><br><br><ul><li>Veeam VMCE</li><li>Veritas NetBackup Certified</li></ul><p>Citrix</p><br><br><ul><li>Citrix CCP-V</li></ul><p>Methodology</p><br><br><ul><li>ITIL Foundation</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br> </p><br><br><ol><li> A first exchange by phone and Teams (or at our offices) with a member of the People & Project team to discuss your profile, the position, and the company</li><li> A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Reactivity, fast-paced exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your first day with our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills, thanks to Accenture's training catalog and specialized training through our school partnerships.</li><li>Advance your career thanks to our mobility policy.</li><li>Experience extraordinary events with regular activities and a friendly atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, football tournament (CAM), Coaching and personal development, Top cake, Barbecue Day, Board Games, annual party…)</li><li>Our recruitments are based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br> </li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Join Our Team as a Local Support Specialist at RateHawk!<br> Are you passionate about travel and tech?<br> Do you speak English and Italian fluently?<br> If so, we’d love to have you join our fast-growing international travel-tech company!<br> At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.<br> What We Offer: Remote Work: Work from the comfort of your home!<br> Salary: base payment + monthly bonus.<br> Dynamic Team: Be part of a young and energetic group of specialists.<br> Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills.<br> Learning & Development: We support your growth through seminars, trainings, and conferences.<br> Perks: Take advantage of corporate discounts on hotels and other services.<br> The Process: Application: we will review your CV once you apply!<br> Meeting with HR: A friendly chat with our HR team.<br> One minute Internet Speed Test: Just to make sure you’re all set for remote work.<br> Meeting with Hiring Manager: Another friendly chat.<br> Interview results and offer!<br> If this sounds like the perfect fit for you, we’d love to hear from you!<br> Apply now and let’s create amazing travel experiences together!<br> Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.<br>notion.site/recruitment-privacy-notice What You'll Do: Help Our Partners: Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.<br> Be Transparent & Customer-Centric: Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.<br> Handle Tickets & Escalations: Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.<br> Manage Bookings: Handle booking modifications and relocations with attention to detail and urgency.<br> Team Collaboration: Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.<br> Manage Expectations: Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.<br> Record Details: Accurately document all work and partner interactions in our CRM system.<br> What We're Looking For: Language Skills: Advanced level of Italian and English – you’ll need to speak and write fluently.<br> Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!<br> Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!<br> Proactive Mindset: You don’t just solve problems – you prevent them.<br> You anticipate partner needs and take initiative.<br> Cool Under Pressure: Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.<br> Empathetic Communicator: You understand and empathize with customer concerns while working toward the best solution.<br> Quick Learner: Fast at picking up new tools, systems, and processes with a result-oriented mindset.<br></span> </div>