Information Architecture Jobs - Marrakech Morocco
1 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The Site Manager is in charge of delivery activities at the production site to which they are assigned, and the implementation of the tools to support them. In this capacity, they ensure quality and delivery in the implementation of various training programs: they support management in onboarding, welcome day, compliance module pathways, job onboarding programs, the deployment of regional initiatives, and the professional development of trainers through learning communities.</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" >He/she is the key person responsible for ensuring processes are followed and implemented correctly, both for cross-functional and soft skills training and for the deployment of job-specific training. He/she also has a direct hierarchical management role with the site's trainers to ensure these objectives are met.</font></font></p> <p><font dir="auto" ><font dir="auto" >He/she interacts daily with production stakeholders, including Quality and Training Manager and Project Manager, and with site management and management, and, within the framework of a committee established with site management, ensures the monitoring and strengthening of on-site training paths.</font></font></p> <p><font dir="auto" ><font dir="auto" >Your main responsibilities are: </font></font></p> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >1- Delivery management</font></font></b> </p> <p> </p> <p><font dir="auto" ><font dir="auto" > Ensuring compliance rates: Welcome day, LRS modules, onboarding.</font></font></p> <p><font dir="auto" ><font dir="auto" > Promote the conditions for success on site projects by providing capitalized tools and professionalizing trainers.</font></font></p> <p><font dir="auto" ><font dir="auto" > Utilize monitoring tools in partnership with regional teams</font></font></p> <p><font dir="auto" ><font dir="auto" > Facilitating the deployment of new Concentrix tools within operations</font></font></p> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >2- Process Management</font></font></b> </p> <p> </p> <p><font dir="auto" ><font dir="auto" > to be the guarantor of compliance with training processes on the site perimeter, in line with the country and region.</font></font></p> <p><font dir="auto" ><font dir="auto" > Control and update the mastery of processes and knowledge of available tools (Training AI, Alba, SIM CX).</font></font></p> <p><font dir="auto" ><font dir="auto" > To manage the professionalization policy decided by the region and the country, for newly qualified trainers or those in the refresher phase.</font></font></p> <p><font dir="auto" ><font dir="auto" > Define training programs in line with the needs detected by the site's operational teams, respecting the processes for skills development of advisors and local managers.</font></font></p> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >3- Funding Management</font></font></b> </p> <p> </p> <p><font dir="auto" ><font dir="auto" > In some cases, manage the site's financing arrangements, with the support of Management and the PS.</font></font></p> <p><font dir="auto" ><font dir="auto" > Update the tracking tools for sharing and information</font></font></p> <p><font dir="auto" ><font dir="auto" > To promote understanding of the issues and objectives of training according to the chosen methods</font></font></p> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >4- Team Management</font></font></b> </p> <p> </p> <p><font dir="auto" ><font dir="auto" > Lead and manage the site trainers hierarchically on delivery activities, respect for processes, professionalization of practices and learning tools (Training AI, Alba, Learning communities).</font></font></p> <p><font dir="auto" ><font dir="auto" > Organize and lead these activities within the framework of regular and workable meetings.</font></font></p> <p><font dir="auto" ><font dir="auto" > To develop the skills of trainers and to carry out quality and skills monitoring of teaching teams.</font></font></p> <p><font dir="auto" ><font dir="auto" > Facilitating teaching teams, particularly within learning communities</font></font></p> <p><font dir="auto" ><font dir="auto" > To feed the knowledge bases of site projects, by structuring project communities.</font></font></p> <p><font dir="auto" ><font dir="auto" > Identify new needs arising from the site.</font></font></p></div></section>