Information Systems Jobs in Morocco
2209 Jobs Found
<p><br></p><p>Mission: The different activities entrusted to the Process Owner are as follows:</p><ul><li>Gather, analyze, and challenge business needs expressed by Business Leaders and operational entities.</li><li>Validate CEBs and SFDs to ensure the conformity of evolutions with business processes and objectives.</li><li>Act as the interface between business, project, and development teams to ensure proper consideration of functional needs.</li><li>Participate in the preparation and validation of functional acceptance campaigns.</li><li>Monitor and validate the resolution of anomalies impacting business processes.</li><li>Draft and enrich functional test scenarios to validate the solution.</li><li>Perform functional tests and manage anomalies via JIRA.</li><li>Track the progress of JIRA tickets until their resolution.</li><li>Hold meetings with Business Leaders or local teams (deployed subsidiaries/countries) when necessary for progress.</li><li>Maintain acceptance progress KPIs and estimate workload.</li><li>Participate in user support initiatives (interactions with the Lifecycle Team when necessary).</li><li>Coordinate between the Team Leader and the team.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Master's degree (Bac +5) in Supply Chain / Logistics, Information Systems, or equivalent specialization</li><li>1 to 3 years of experience</li></ul><h2>Soft skills</h2><ul><li>Support and client relations</li><li>Analytical skills</li><li>Pedagogical approach</li><li>Facilitation skills, proactive, teamwork</li><li>Synthesis skills</li><li>Reactivity</li><li>Communication (facilitation, training or workshops, preparation of written materials)</li></ul><h2>Hard skills</h2><ul><li>Knowledge in Supply Chain / Principles of automotive distribution</li><li>UAT skills (Acceptance Testing): test cases and executions + anomaly tracking</li><li>Supply Chain Planning Management</li><li>Automotive IT: development functional principles, SCRUM, data management</li><li>French IT environment</li><li>English proficiency (independent)</li><li>Tools: Excel (data tables, indicators, charts, VBA...), Power BI / Access</li></ul>
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<br> Company culture : <p>
<strong>G</strong><strong>roupe Smeia</strong> operates within a <strong>well-balanced culture</strong>, with innovation forming the core of its approach through creativity, experimentation, and the encouragement of initiative. This dynamic is supported by a strong collaborative dimension, emphasizing trust, accountability, and high-quality human relationships. The company also relies on structured processes to ensure efficiency, reliability, and consistency, while maintaining a clear focus on performance and results. Together, these elements create a versatile culture that blends agility, teamwork, operational discipline, and performance orientation. </p><br><br>
<br> Job : <p><strong>Reporting to the Organization, Process, and Quality Department</strong>, your main responsibilities will be:</p><br><br><ul><li>Participate in the implementation of Smeia Group's organization and quality manual according to ISO 9001 standard.</li><li>Ensure compliance with manufacturer standards through audits and permanent controls, and follow up on the implementation of resulting action plans.</li><li>Identify risks related to internal processes and manage Smeia Group's risk management system.</li><li>Develop specifications for various internal process dematerialization projects.</li><li>Initiate, manage, and monitor projects in collaboration with the Information Systems Department.</li><li>Monitor and support operational entities in deployment, and provide training and assistance related to solutions implemented within the framework of internal process dematerialization.</li></ul> <br> <br> Required profile : <p><span>With a higher education degree, an Engineering school or equivalent in process management, quality, AMOA, and organization</span>, you have <strong>more than 2 years of professional experience</strong> acquired in a similar role.</p><br><br><p><strong>Skills:</strong></p><br><br><ul><li>Confidentiality,</li><li><span>Rigor,</span></li><li><span>Organization,</span></li><li><span>Stress management,</span></li><li><span>Priority management,</span></li><li><span>Interpersonal skills,</span></li><li><span>Written communication skills.</span></li></ul> <br><br> </div>
<p>Realize the scheduling and launch of internal and external manufacturing orders; Launch manufacturing orders; Establish the launch file - Sequence manufacturing orders in order to reduce non-value-added times and work in progress; Monitor the closures of manufacturing orders to ensure the updating of manufacturing schedules and the accuracy of stocks; Analyze the internal performance of the workshop in terms of OTD; Analyze the impacts, at the level of its scope of activity, of requests for technical evolutions and implement the action plan following the validation of requests for technical evolutions (interface with configuration management); Analyze the Net Requirements Calculation (or Material Requirements Plan); Validate, possibly after modifications, the expressions of needs from the MRP on the part of internal manufacturing orders; Process exception messages from the MRP, relating to its scope; Analyze the impacts of manufacturing anomalies and replan manufacturing orders if necessary; Update data in the various information systems for its scope; Communicate to procurement the ultimate dates of need when necessary; Update performance indicators for its scope of activity; Manage VEX associated with its scope (stocks/finished products and work in progress); Manage the interface with the general warehouse for parts assignments; Report to the client/industrial brand (catch-up plan, deliveries, etc.); Ensure optimal management of non-flow resources (ensures parts are put back into the flow).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineer / BAC+5 in Supply Chain or equivalent degree</li><li>Arabic, French and English</li><li>Mastery of MRP2 concepts</li><li>Good stress management</li><li>Reactive and proactive</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of strengthening our Cybersecurity team, I am writing to you regarding a job opening for a Senior Pentester/Source Code Auditor. </font></font><br>
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This role will involve conducting security assessments on applications, infrastructure, and Active Directory environments.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> - Conduct external and internal penetration tests on infrastructure, networks, and information systems. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
- Conduct security audits of Active Directory environments (identifying configuration weaknesses, delegation errors, privilege escalation paths, and risks of compromise). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
- Perform source code audits to identify vulnerabilities, design flaws, and deviations from secure development best practices. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
- Conduct security audits of web applications, APIs, and exposed services. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
- Analyze risks, assess their impact, and propose appropriate technical and organizational recommendations. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
- Write technical reports and executive summaries presenting vulnerabilities and corrective measures. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
- Present audit results to technical teams and support the implementation of remediation plans. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
- To ensure technical monitoring and contribute to the continuous improvement of audit and penetration testing methodologies.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font></p><div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 degree in security or equivalent qualification.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 4 years of experience in penetration testing and security auditing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid experience in external and internal penetration testing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Microsoft Active Directory environments and associated security issues.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in source code auditing and application security analysis.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of penetration testing methodologies, application security standards and secure development best practices.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent analytical, report writing and communication skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mandatory certifications: OSCP, OSWE, OSEP or CRTE.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication in French and English.</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Within the framework of developing our commercial activities, we are recruiting a <strong>Commercial Development Manager Eastern Zone</strong>, whose main mission will be to develop business in the assigned zone, strengthen customer relationships and identify new growth opportunities.</p><p><strong>Main Missions</strong></p><ul><li>Develop and implement the commercial strategy for the assigned zone.</li><li>Prospect and develop new markets and clients.</li><li>Identify growth opportunities and ensure new client acquisition.</li><li>Negotiate contracts and manage key accounts.</li><li>Maintain and strengthen relationships with key clients.</li><li>Identify client needs and propose adapted solutions in coordination with different stakeholders.</li><li>Ensure quality after-sales service to guarantee customer satisfaction.</li><li>Track commercial performance indicators for the zone.</li><li>Conduct market and competitive intelligence and propose corrective actions.</li><li>Ensure the updating of information and reports on Salesforce.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Diploma from an engineering school, business school, or technical training related to the construction sector (BTP) or a related field.</li><li>At least 5 years of experience in commercial development, ideally acquired in the construction sector (BTP).</li><li>Good knowledge of the key players in the eastern zone and its ecosystem.</li><li>Ability to coordinate and manage commercial projects from start to finish.</li><li>Mastery of negotiation techniques to conclude profitable deals.</li><li>Strong adaptability to market changes and new situations.</li><li>Perseverance and resilience in the face of commercial challenges.</li><li>Good command of IT tools (Word, Excel, PowerPoint) as well as CRM systems (Salesforce is a plus).</li><li>Excellent command of French and English, both oral and written.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our Data & Analytics platforms, we are looking for a Data/GCP Product Owner with at least 4 years of experience to lead the data product roadmap and ensure alignment between business needs, Data teams, and Cloud teams. You will be responsible for creating value through the definition, prioritization, and monitoring of Data initiatives on Google Cloud Platform (GCP).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collect, analyze and qualify business needs related to data and analytics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define, prioritize and manage the product backlog according to business and technical objectives.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">develop and manage the roadmap for Data products in collaboration with stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the Data, Cloud, BI and business teams to ensure the successful execution of projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the User Stories, acceptance criteria and functional specifications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of development, testing and production deployments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Measure the adoption, performance and value created by the deployed solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitate Agile ceremonies and improve communication between different teams.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 degree in Computer Science, Data, Engineering, Information Systems Management or equivalent.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 4 years of experience as a Product Owner, Business Analyst or Data Project Manager.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of Agile methodologies (Scrum, Kanban) and Product Ownership practices.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of Data and Analytics platforms on Google Cloud Platform (GCP).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in managing Data, BI, Analytics or Cloud projects.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage and unite professional and technical stakeholders.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication, organizational, and prioritization skills.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong focus on business value and continuous improvement.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Warmly welcome and greet customers, giving them a positive first impression.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assisting guests with check-in, check-out, and answering their questions throughout their stay.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Anticipate customer needs and respond to them quickly and efficiently.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Address customer complaints and concerns with empathy and professionalism.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure coordination with other departments to guarantee a seamless customer experience.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide information on local attractions, restaurants and activities.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Process payments and manage reservations accurately</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a clean and organized reception area</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with all safety and security procedures</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of customer services and operational processes.</font></font></li>
<p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have proven experience in customer service and have demonstrated your ability to satisfy customers in an exceptional manner.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills in Arabic, French and English</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong problem-solving skills and attention to detail</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of computer systems and ability to quickly learn new software.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexibility to work irregular hours, including weekends and holidays.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">High school diploma or equivalent; degree in hospitality, tourism or a related field preferred.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in the hotel and restaurant industry is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Casablanca and Moroccan culture to enhance the customer experience.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good knowledge of customer relationship management (CRM) software is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding of hotel industry standards and best practices</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to remain calm and professional in high-pressure situations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Positive attitude and willingness to go the extra mile for clients.</font></font></li></ul><p></p></section>
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Job : <p>Internal Audit Manager (M/F)</p><br><br><p><br><u>Management of the internal audit system:</u><br>• Develop the annual internal audit plan based on a risk-based approach;<br>• Submit the internal audit plan to the Audit and Risk Committee for approval;<br>• Schedule, lead, and conduct internal audit missions;<br>• Perform analysis, interviews, document review, and testing;<br>• Identify discrepancies, shortcomings, irregularities, or malfunctions observed;<br>• Formulate recommendations and draft preliminary and final audit reports, and present them to the relevant departments and governance bodies;<br>• Monitor the implementation of action plans resulting from internal audit missions.<br><u>Internal control</u><br>• Evaluate the effectiveness, regularity, and reliability of the internal control system;<br>• Verify that controls are regular, effective, reliable, and cover all company processes;<br>• Assess the reliability of financial, accounting, operational, and management information;<br>• Identify and report irregularities or inaccuracies found during controls or checks;<br>• Periodically report on the various missions carried out in the "State of Internal Control";<br>• Implement mechanisms to prevent and detect situations of fraud, corruption, or ethical breaches, in coordination with competent functions, and conduct necessary investigations;<br>• Issue any useful recommendations to strengthen internal control, the reliability of financial information, and the management of related risks.</p><br><br><p><u>Risk management</u><br>• Lead and coordinate, with relevant functions, the process of identifying, evaluating, and prioritizing identified risks;<br>• Establish and update the risk map and ensure its consistency with changes in the company's activities and environment;<br>• Ensure alignment between the risk map, the annual audit plan, and the priorities of the internal control system;<br>• Evaluate the relevance of risk management systems implemented by operational departments;<br>• Provide periodic reporting to General Management and the Audit and Risk Committee on major identified risks, and propose risk mitigation plans.</p><br><br><p><u>Management of relations with governance bodies</u></p><br><br><p>• Prepare documents submitted to the Audit and Risk Committee;<br>• Provide secretarial services for Audit and Risk Committee meetings in compliance with the provisions of the committee's charter.<br>• Monitor the implementation of recommendations from CAR work, internal and external audit reports, and other control bodies.<br>• Draft the terms of reference for tenders related to external audit missions.<br> </p><br><br> <br> <br> Required profile : <p>A Master's degree (Bac+5) in Audit and Risks, Management Control, or equivalent, with 6 to a maximum of 12 years of experience in a similar role within a leading audit firm, an internal audit department, or an internal control function.<br>Excellent command of internal audit standards and methodologies, risk management, and regulatory control/compliance processes; Knowledge of public procurement code and procedures; Proficiency in IT tools (office software and database management like Access).<br>Behaviorally, we are looking for a rigorous and organized person with good analytical skills and the ability to make sound decisions. Clear and effective communication, strong team spirit, and a well-developed sense of initiative and proactivity are also essential for success in this role.<br> </p><br><br> <br><br> </div>
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<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></li><li><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></li><li><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></li><li><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></li><li><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></li><li><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></li><li><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively</span></span></span></span></li><li><span><span>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></li><li><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></li><li><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></li><li><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></li></ul><br>.
<br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in French ,English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
<p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D equivalent.</li><li>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: Driver s License</li></ul>
<p>The Librarian will play a key role in developing and managing the school library for both the Primary and Secondary (Cambridge) sections. As the library is in its early stages of development, this position requires initiative, creativity, and excellent organisational skills to establish a welcoming, efficient, and inspiring learning environment.The Librarian will oversee all aspects of the library s setup, daily management, and development, ensuring it becomes a central resource that supports teaching, learning, reading for pleasure, and research across the school.</p><p>KEY RESPONSIBILITIES:</p><p>1. Library Development & Management</p><ul><li>Lead the setup and organisation of the new school library, including cataloguing and arranging resources.</li><li>Develop and implement library policies, borrowing systems, and procedures.</li><li>Maintain an up-to-date catalogue using a suitable library management system.</li><li>Create a welcoming and well-organised library environment.</li><li>Work with ICT to integrate digital library resources.</li></ul><p>2. Teaching & Learning Support</p><ul><li>Support teachers in finding age-appropriate, curriculum-aligned reading materials.</li><li>Promote information literacy, independent research, and reading for pleasure.</li><li>Organise reading events such as book fairs, author visits, and themed literacy days (e.g., World Book Day).</li><li>Guide students in research skills, referencing, and effective use of information sources.</li></ul><p>3. Resource Management</p><ul><li>Plan and oversee the acquisition of new materials with Heads of Department and budget holders.</li><li>Ensure resources align with the Cambridge curriculum and school ethos.</li><li>Maintain accurate records of inventory, loans, and usage.</li><li>Review and update library stock regularly for relevance and quality.</li></ul><p>4. Collaboration & Communication</p><ul><li>Work with the Head of Primary and Deputy Head (Academic) to align library services with academic needs.</li><li>Promote library use through effective communication with students, staff, and parents.</li><li>Support Primary and Secondary reading programmes and literacy initiatives.</li><li>Liaise with external book suppliers and publishers.</li></ul><p>5. Safeguarding, Health & Safety</p><ul><li>Ensure the library is a safe, inclusive space and comply with safeguarding and health & safety policies.</li><li>Supervise students to encourage positive behaviour and productive use of the library.</li></ul><p>SAFEGUARDING STATEMENT:</p><p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p><p>BE PART OF A DIVERSE INTERNATIONAL TEAM</p><p>We re a truly global community where your colleagues and students come from cultures and countries from all corners of the earth. So join us to connect, challenge, and collaborate with peers and renowned experts, as part of a diverse international team.</p><p><strong>Desired Candidate Profile</strong></p><p>THE IDEAL CANDIDATE WILL HAVE:</p><ul><li>Bachelor s degree in Library Science, Education, or related field</li><li>Experience working in a school or educational setting</li><li>Strong organisational and ICT skills</li><li>Excellent interpersonal and communication skills</li><li>Passion for promoting reading and literacy</li></ul>
<p>In line with Safran Purchasing's strategy, the Purchasing Manager Operational Support and IT leads the Operational Support Department. They define the strategy, ensure the performance and transformation of Purchasing support activities, develop the service portfolio by integrating new activities, and improve economic performance through process optimization and digitalization. They are also responsible for the process of providing Safran Maroc's IT resources in coordination with the IT department.</p><p><strong>Main Missions</strong></p><p>1. Department Strategy and Governance:</p><ul><li>Defines the orientations, priorities, and objectives of the department in line with Safran Purchasing's strategy.</li><li>Leads governance, ensures the achievement of quality, cost, deadline, and compliance objectives, and reports on performance and risks.</li></ul><p>2. Development and Integration of New Activities:</p><ul><li>Defines the development strategy for the activity portfolio and identifies services to be pooled or transferred.</li><li>Evaluates integration conditions and supervises transition, startup, and stabilization phases.</li></ul><p>3. Economic Performance and Process Optimization:</p><ul><li>Drives economic performance improvement through process simplification, standardization, and optimization.</li><li>Monitors costs, productivity gains, and improvement plans.</li></ul><p>4. Management of Purchasing Operational Support Activities:</p><ul><li>Supervises transactional, administrative, and purchasing application support activities.</li><li>Ensures compliance with procedures, service commitments, and regulatory requirements, and validates non-production purchase orders within delegation limits.</li></ul><p>5. Digital Transformation:</p><ul><li>Defines and manages the department's digital roadmap.</li><li>Oversees the deployment of automation, RPA, data, and reporting solutions.</li></ul><p>6. Relations with Safran Purchasing and Client Companies:</p><ul><li>Acts as the interface with Safran Purchasing, international hubs, client companies, and internal clients.</li><li>Facilitates performance reviews, manages service commitments, and improvement plans.</li></ul><p>7. Safran Maroc Information System:</p><ul><li>Manages the IT resource provision process in coordination with the IT department.</li><li>Oversees IT support and ensures the availability, service continuity, and security of IT resources.</li></ul><p>8. Management, Skills, and Capitalization:</p><ul><li>Manages activity managers, develops skills, and participates in recruitment.</li><li>Ensures knowledge capitalization and business continuity.</li></ul><p>9. Budget, Risks, and Internal Control:</p><ul><li>Participates in budget preparation and manages expenses within their perimeter.</li><li>Manages operational and compliance risks, and ensures the application of internal control and audit follow-up.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Higher education BAC+5 in purchasing, supply chain, management, engineering, information systems, or equivalent field, with at least 10 years of experience in management and transformation functions.</p><p>Proven experience in directing a department, a shared services center, or an international perimeter, with management of activity managers and leadership of complex organizations.</p><p>Mastery of Purchasing and P2P processes, shared services models, operational governance, internal control, and risk management.</p><p>Ability to define a strategy, build and defend business cases, arbitrate resources, and drive economic performance, productivity, and cost reduction.</p><p>Good understanding of IT issues, particularly regarding user support, infrastructure, authorizations, service continuity, and IT security.</p><p>Demonstrated experience in digital transformation, process optimization, automation, data, and the management of cross-functional or international programs.</p><p>Assertive leadership, strong negotiation, influence, and change management skills, with professional proficiency in French and English.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> About this role</b> This role will give you the opportunity to work on high added value data governance and data quality projects, building robust data management frameworks for our clients within a growing service company. As our Data Governance Specialist, you will help clients take control of their data assets defining policies, enforcing quality standards, managing metadata, and deploying governance tooling. You will collaborate closely with data engineers, analysts, and client stakeholders to embed governance practices across the full data lifecycle. What will you do? Design, implement, and operationalize data governance frameworks across client engagements, covering the following areas: DATA GOVERNANCE & POLICY Define and implement data governance frameworks, policies, and standards tailored to client environments. Establish data ownership, stewardship models, and accountability structures across business and technical teams. Develop and maintain data dictionaries, business glossaries, and classification taxonomies. Ensure compliance with data regulations and internal data management policies (GDPR, BCBS 239, etc.). DATA QUALITY & LINEAGE Design and implement data quality rules, profiling routines, and monitoring dashboards. Investigate and remediate data quality issues across structured and unstructured data sources. Map and document end-to-end data lineage to support auditability and impact analysis. Define and track data quality KPIs and SLAs in collaboration with data owners. METADATA & CATALOGUING Deploy and administer data catalog and metadata management tools (e.g. Informatica, Collibra, Alation, Microsoft Purview). Enrich metadata assets with business context, ownership, sensitivity classification, and usage information. Drive adoption of the data catalog across business and technical teams. TOOLING & INTEGRATION Configure and operate data governance platforms, primarily Informatica (IDMC, Axon, EDC, DQ) and equivalent tools. Integrate governance tooling with existing data pipelines, warehouses, and BI environments. Automate data quality checks and governance workflows within ETL/ELT pipelines. OTHER Provide internal training and knowledge-sharing sessions on data governance best practices. Support the Team Lead/Manager on client relationships, business development, and internal projects. Who are you? EDUCATION & PROFESSIONAL EXPERIENCE Master s degree in a relevant field such as Computer Science, Information Systems, Data Management, Statistics, or Applied Mathematics. Full proficiency in French and English 3 to 6 years of experience in data governance, data management, or data engineering with a strong governance focus. Experience working in a consulting, financial services, or multi-client environment is a plus. TECHNICAL SKILLS DATA GOVERNANCE TOOLS Proven hands-on experience with Informatica (IDMC / Intelligent Data Management Cloud, Axon Data Governance, Enterprise Data Catalog, Data Quality). Experience with other governance and cataloguing platforms such as Collibra, Alation, Ataccama, or Microsoft Purview. Familiarity with data quality tools: Great Expectations, Monte Carlo, Soda, or equivalent. DATA ENGINEERING & QUERYING Solid experience with SQL for data profiling, querying, and quality rule implementation across relational databases and data warehouses (Snowflake, BigQuery, Synapse, Redshift). Experience in Python for automating data quality checks, metadata extraction, and governance workflows. Understanding of ETL/ELT pipelines and ability to embed governance controls within them (dbt, Airflow, Informatica PowerCenter/IDMC). DATA ARCHITECTURE & PLATFORMS Good understanding of data platform architectures: data lake, lakehouse, and data warehouse environments. Familiarity with cloud platforms and their native governance services: Azure Purview, AWS Glue Data Catalog, Google Dataplex. Understanding of data modelling concepts and their impact on governance (dimensional modelling, data vault, etc.). STANDARDS & COMPLIANCE Knowledge of data governance frameworks and standards: DAMA-DMBOK, BCBS 239, GDPR, ISO 8000. Experience defining and applying data classification schemes (sensitivity labels, PII tagging, retention policies). Exposure to master data management (MDM) concepts and tools is a plus. INTERPERSONAL SKILLS Ability to engage and influence both technical teams and business stakeholders on data governance topics. Strong analytical mindset with the ability to diagnose data quality issues and translate them into actionable remediation plans. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Who are you?</h2><p>EDUCATION & PROFESSIONAL EXPERIENCE</p><ul><li>Master s degree in a relevant field such as Computer Science, Information Systems, Data Management, Statistics, or Applied Mathematics.</li><li>Full proficiency in French and English</li><li>3 to 6 years of experience in data governance, data management, or data engineering with a strong governance focus.</li><li>Experience working in a consulting, financial services, or multi-client environment is a plus.</li></ul><p>TECHNICAL SKILLS</p><p>DATA GOVERNANCE TOOLS</p><ul><li>Proven hands-on experience with Informatica (IDMC / Intelligent Data Management Cloud, Axon Data Governance, Enterprise Data Catalog, Data Quality).</li><li>Experience with other governance and cataloguing platforms such as Collibra, Alation, Ataccama, or Microsoft Purview.</li><li>Familiarity with data quality tools: Great Expectations, Monte Carlo, Soda, or equivalent.</li></ul><p>DATA ENGINEERING & QUERYING</p><ul><li>Solid experience with SQL for data profiling, querying, and quality rule implementation across relational databases and data warehouses (Snowflake, BigQuery, Synapse, Redshift).</li><li>Experience in Python for automating data quality checks, metadata extraction, and governance workflows.</li><li>Understanding of ETL/ELT pipelines and ability to embed governance controls within them (dbt, Airflow, Informatica PowerCenter/IDMC).</li></ul><p>DATA ARCHITECTURE & PLATFORMS</p><ul><li>Good understanding of data platform architectures: data lake, lakehouse, and data warehouse environments.</li><li>Familiarity with cloud platforms and their native governance services: Azure Purview, AWS Glue Data Catalog, Google Dataplex.</li><li>Understanding of data modelling concepts and their impact on governance (dimensional modelling, data vault, etc.).</li></ul><p>STANDARDS & COMPLIANCE</p><ul><li>Knowledge of data governance frameworks and standards: DAMA-DMBOK, BCBS 239, GDPR, ISO 8000.</li><li>Experience defining and applying data classification schemes (sensitivity labels, PII tagging, retention policies).</li><li>Exposure to master data management (MDM) concepts and tools is a plus.</li></ul><p>INTERPERSONAL SKILLS</p><ul><li>Ability to engage and influence both technical teams and business stakeholders on data governance topics.</li><li>Strong analytical mindset with the ability to diagnose data quality issues and translate them into actionable remediation plans.</li><li>Good communication skills with the ability to document governance frameworks clearly and present findings to senior audiences.</li><li>Detail-oriented, rigorous, and comfortable working across multiple client contexts simultaneously.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Discovery Biotherapeutics and Genetic Medicine (BGM) at AbbVie is seeking a Lab Automation Engineer to support and advance innovation in laboratory process automation. In this role, you will help transform manual workflows into scalable, efficient, and high-quality automated systems while ensuring reliable performance of integrated laboratory instrumentation. You will contribute across the full lifecycle of assay automation and instrument integration, including concept development, requirements definition, protocol optimization, troubleshooting, and end-to-end validation. This role will have broad impact on biotherapeutic discovery efforts across AbbVie’s core therapeutic areas, including Immunology, Oncology, Neuroscience, and Aesthetics. </p><br><p><strong>Responsibilities: </strong></p><br><ul><li>Maintain and optimize Hamilton integrated high-throughput screening platforms to support standardized applications at scale. </li><li>Partner with laboratory scientists to conceptualize, define, and implement new high-throughput cell-based and in vitro assay automation solutions. </li><li>Design of CAD models for 3D printing or custom vendor production delivering prototype and production parts. </li><li>Provide onboarding, training, and troubleshooting support to scientists using integrated automation platforms. </li><li>Implement and refine laboratory instrument software to enable efficient, scalable high-throughput sample processing. </li><li>Evaluate, pilot, and deploy new efficiency capabilities such as physical AI or autonomous science to continuously advance our laboratory operations. </li><li>Manage automation-related consumable inventories and track equipment performance. </li></ul><br>Qualifications<br><br><ul><li>Bachelor’s or Master's degree in Biomedical Engineering, Mechanical Engineering, Biotechnology, or a related field with typically 5-7+ (BS) or 2-5+ (MS) years of experience</li><li>Proven experience operating and programming automated liquid handling platforms such as Hamilton (Venus), Dynamic Devices, and Opentrons, as well as other complex laboratory systems. </li><li>Strong working knowledge of in vitro functional and immunoassays, including ELISA, flow cytometry, cell-based potency assays, internalization assays, and related techniques. </li><li>Demonstrated proficiency in CAD design and production of custom system components. </li><li>Strong communication and collaboration skills with diverse internal and external stakeholders across scientific, engineering, and operational functions. </li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Experience managing vendors for large installations, including design reviews, FATs, SATs, and validation activities. </li><li>Demonstrated experience implementing orchestration across multiple system integrations. </li></ul><p><em>Position will be filled at level commensurate with extent of education, experience, and accomplishment - Scientist I or Scientist II</em></p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: For one of our international clients, our IT services company is looking for a Level 1/Level 2 Support Lead. As a true operational expert, you will manage the local and remote support activities, guarantee the quality of service delivered to clients, and support the skills development of technicians.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Main missions</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of Support Activities</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the daily activity of the N1 and N2 support teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with SLAs and contractual commitments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prioritize incidents and coordinate resolution actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor key performance indicators (KPIs) and produce associated reports.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize and lead team meetings and operational points.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Incident and request management</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to complex or critical incidents requiring advanced expertise.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure escalation to N3 teams, publishers or suppliers when necessary.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the quality of ticket processing and compliance with procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in crisis management and escalation cells.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional management and support</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide functional supervision to N1 and N2 technicians.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To distribute the workload and optimize available resources.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To train and support employees in their skills development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of ITIL best practices and internal processes.</font></font></li></ul></li><li>Am lioration continue<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify areas for improvement in support processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the creation and updating of the knowledge base.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Propose actions aimed at reducing the volume of recurring incidents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to projects for the transformation and improvement of support tools.</font></font></li></ul></li><li>Relation client<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be the preferred point of contact for clients on operational matters.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in monitoring committees and service reviews.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure proactive communication on major incidents and action plans.</font></font></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Comp tences techniques</p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Systems and Environments</font></font><ul><li>Windows 10/11</li><li>Windows Server</li><li>Microsoft 365</li><li>Active Directory / Azure AD (Entra ID)</li><li>Exchange Online</li><li>Teams</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Intune (appr ci )</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Networks</font></font><ul><li>TCP/IP</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LAN / WAN</font></font></li><li>VPN</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Wi-Fi</font></font></li><li>DNS / DHCP</li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Remote access tools</font></font></li><li>Supervision et monitoring</li><li>Suite Microsoft Office</li></ul></li><li>M thodologies<ul><li>ITIL Foundation ou quivalent</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Incident, problem and change management</font></font></li></ul></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education Bac +3 Bac +5 in Computer Science, Networks or Information Systems.</font></font></li><li>Exp rience<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in N1/N2 user support.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Successful first experience in coordinating or managing a support team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership and ability to unite a team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer service skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and problem-solving skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Priority management and stress resistance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and communication skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, autonomy and proactivity.</font></font></li></ul></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Performance Indicators (KPIs)</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Compliance with SLAs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First-level solution rate.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Average incident handling time.</font></font></li><li>Satisfaction client (CSAT).</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Number of incidents r currents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality and completeness of the documentation.</font></font></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Lear For You</b> <br>
We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong> A path to a better career. A better future. Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies. They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together. Are you ready for a better career? A better future?<br>
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<br><br><br><b>Job Description</b> <br>
As part of the EU & Africa IT team at the Rabat Tech Center in Morocco, you provide day-to-day operational support for Lear’s Palantir Foundry platform. You ensure applications, dashboards, data products, and pipelines remain stable, reliable, and effective after project delivery, helping business users maximize the value of Foundry in their daily operations.<br><br><br><b>Responsibilities</b> <br> </span><ul>
<li>Provide first- and second-line support for Palantir Foundry applications, dashboards, and data products.</li>
<li>Manage incident triage, investigation, and resolution to maintain platform availability and performance.</li>
<li>Support business users by troubleshooting issues and explaining application functionality, dashboards, and data outputs.</li>
<li>Monitor data pipelines, application health, and data freshness to proactively identify and resolve issues.</li>
<li>Analyze logs, job failures, and data anomalies to diagnose problems and support root cause analysis.</li>
<li>Collaborate with Foundry developers and data engineers to escalate defects, validate fixes, and improve platform stability.</li>
<li>Maintain support documentation, runbooks, and standard operating procedures to ensure consistent service delivery.</li>
<li>Identify recurring issues and improve support processes through automation, standardization, and operational enhancements.</li>
</ul> <br><br><br><b> Requirements</b> <br> <ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.</li>
<li>2+ years of experience in application support, data support, or IT operations roles.</li>
<li>Experience supporting business-critical applications in a production environment.</li>
<li>Familiarity with Palantir Foundry, enterprise data platforms, data pipelines, dashboards, and SQL-based data investigations.</li>
<li>Strong written and verbal English communication skills, with experience using ticketing systems and incident management processes.</li>
</ul>
<br><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>S/He will provide basic technical support and guidance to staff and partners in the country office, draft technical portions workplans and other technical materials based on the design and direction set by technical leadership and implement monitoring and evaluation initiatives. S/He will support training and capacity strengthening for monitoring and evaluation and support the smooth functioning of STRIDES monitoring and evaluation systems. He/she will create scientific or technical materials relevant to STRIDES and evaluates programmatic effectiveness and provide technical assessment and others reports. S/He will provide administrative support on core project operations (e.g., updating manuals, assisting with proposals, and budget tracking).</p>
<p><strong>Technical Requirements:</strong></p>
<ul>
<li>Assists in providing technical support in the development and dissemination of tools, materials, reports, papers, and intervention for projects.</li>
<li>Provides quality control and quality assurance support.</li>
<li>Conducts searches of published literature, mobile software sites, blogs, on evolving issues.</li>
<li>Contribute to development and sharing of lessons, knowledge, innovations, and best practices.</li>
<li>Provides support to work planning and workplan preparation and finalization.</li>
<li>Performs other duties as assigned by the supervisor.</li>
</ul>
<p><strong>Project Design Implementation:</strong></p>
<ul>
<li>Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOPs).</li>
<li>Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports.</li>
</ul>
<p><strong>Client/Funder Support:</strong></p>
<ul>
<li>Participates in client / funder meetings.</li>
<li>Prepares Requests for Proposals for technical, administrative, and other service needs.</li>
</ul>
<p><strong>Operations Management (Finance, HR, etc.):</strong></p>
<ul>
<li>Responds to requests and inquiries from internal and external staff.</li>
<li>Provides administrative and logistic support to technical team, training, events, meetings, and other activities.</li>
</ul>
<p><strong>Project Reporting:</strong></p>
<ul>
<li>Supports preparation of quarterly and annual reports, and other documents.</li>
<li>Writes and edits technical reports and documents.</li>
<li>Gathers information, data and statistics needed to provide evidence to reports, presentations, papers, and other documentation produced.</li>
<li>Assists with technical troubleshooting, guide data analysis and application of data.</li>
<li>Participates in data review and support data use for decision making.</li>
<li>Ensures the documentation and reporting of appropriate services rendered to clients is done in the relevant service registers.</li>
<li>Assists with compiling technical content (e.g., reports, presentations, manuscripts).</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Summary:</strong></p>
<p>The Monitoring, Evaluation, and Learning (MEL) Officer will support the implementation of the STRengthening Infectious Disease DEtection Systems (STRIDES) project in Morocco by maintaining and implementing the monitoring and evaluation processes and practices of the project. S/He will train program staff to ensure that performance indicators and data related to outcomes, achievements, and impact are properly prepared and collected in targeted geographic areas and sectors.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Reporting to the Manager of the relevant Management Office, the main missions of the position are:</p><br><br><p>- Provide quality customer service to tenants and associations;<br>- Receive all receipts relating to their portfolio and update them within the deadlines;<br>- Follow up and organize periodic communication campaigns with customers to encourage timely payments (door-to-door, summons);<br>- Maximize collections;<br>- Manage the team of collection assistants, if applicable;<br>- Represent the company before authorities, administrations, and partners;<br>- Collect rents deposited with the courts;<br>- Represent the company during the enforcement of eviction and recovery judgments, as well as in expert assessments;<br>- Assist with technical visits to assess damages as part of insurance company expert assessments;<br>- Assist, upon instruction, in local meetings with authorities and public bodies, land registry, land survey, and municipalities;<br>- Follow up on tenant reminders for transfers;<br>- Ensure the preservation of the property against any degradation, transformation, occupation, and exploitation identified or received through customer complaints or findings by collection assistants;<br>- Receive and transmit claims and work requests for the real estate portfolio to the management office.<br> </p><br><br> <br> Required profile : <p><strong>• Profile required for the position:</strong></p><br><br><p>- BAC + 3 years of education, in commercial techniques, management, or information systems;<br>- Between 2 to 3 years of professional experience;<br>- Proficient in computer tools and very comfortable with numbers;<br>- Possessing a strong sense of organization, precision, and customer service.</p><br><br><p><strong>• Skills required for the position:</strong></p><br><br><p>- Good command of computer tools,<br>- Good command of languages (Arabic and French),<br>- Exceptional skills in organization and time management,<br>- Rigor and sense of organization,</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our Data & Analytics platforms, we are looking for a Data/GCP Product Owner with at least 4 years of experience to lead the data product roadmap and ensure alignment between business needs, Data teams, and Cloud teams. You will be responsible for creating value through the definition, prioritization, and monitoring of Data initiatives on Google Cloud Platform (GCP).</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collect, analyze and qualify business needs related to data and analytics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Define, prioritize and manage the product backlog according to business and technical objectives.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">develop and manage the roadmap for Data products in collaboration with stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the Data, Cloud, BI and business teams to ensure the successful execution of projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the User Stories, acceptance criteria and functional specifications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of development, testing and production deployments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Measure the adoption, performance and value created by the deployed solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitate Agile ceremonies and improve communication between different teams.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 degree in Computer Science, Data, Engineering, Information Systems Management or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 4 years of experience as a Product Owner, Business Analyst or Data Project Manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of Agile methodologies (Scrum, Kanban) and Product Ownership practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of Data and Analytics platforms on Google Cloud Platform (GCP).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in managing Data, BI, Analytics or Cloud projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage and unite professional and technical stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication, organizational, and prioritization skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong focus on professional values and continuous improvement.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>At Euronet, we don’t just build payment solutions - we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions.<br> From mobile wallets and card issuing to real-time payment platforms, our products drive digital transformation in 160+ countries.<br> We are seeking to employ a motivated and results - oriented sales professional who will work on expanding the company's independent ATM network in Casablanca.<br> The right candidate should be a hunter and will be accountable for identifying and acquiring suitable locations to install ATM Systems.<br> If you’re passionate about technology and eager to grow in a dynamic environment, Euronet is the place for you!<br> Your Life @Euronet As a #Euronetter , you’ll be part of a truly human-centered culture built on trust, respect, and cooperation.<br> Your contributions will be recognized, and your growth supported through meaningful career development opportunities.<br> Perks & Benefits That Matter Competitive compensation package Annual performance-based bonus Top-of-the-line tools and equipment Hybrid working model Career development and annual performance review Opportunity to work in a dynamic, stable, and international environment How You 'll Make an Impact Identify appropriate site locations and negotiate with property owners with the goal of signing a contract for installing ATM systems.<br> Targets will be high traffic locations (e.<br>g. high street retailers, shopping malls, touristic areas, etc).<br> by doing on field prospections (80% of the time) Develop and manage a pipeline of identified potential locations.<br> Meet quantitative and qualitative targets set by Management to ensure that locations selected meet the financial and transactional objectives.<br> Maintain an ongoing relationship with property owners for the lifetime of the contract.<br> Participate in the installation and deployment project planning process collaborating with the Operations Department, as well as any external subcontractors.<br> Closely monitor daily, weekly and monthly the performance of the installed ATMs and provide agreed upon reporting to Management.<br> Provide recommendations to improve performance (e.<br>g. branding). Perform frequent field visits to monitor and ensure the quality of the installed ATMs under management.<br> Regularly interact with external stakeholders (e.<br>g. property management companies, local authorities) to ensure a smooth contracting and installation process.<br> What Makes You a Great Fit University degree (preferably but not a requirement) or High school in Business Administration or similar discipline.<br> Professional training in Sales will be considered an asset Experience in B2B sales (preferably in the Consumer Goods, Retail, Real Estate, ATM acquiring, or Tourism sectors) Proven track record in achieving aggressive growth targets and building strong relationships with clients Flexibility and readiness to travel frequently across the territory of responsibility English intermediate knowledge (both verbal and written) Clean B category driving license/owning a car User level knowledge of MS Office What Will Help You Thrive Results orientation and can-do mentality Strong negotiation, relationship building and communication skills Self-driven and entrepreneurial At Euronet, we are an Equal Opportunity Employer, and all qualified applicants will receive consideration of employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.<br></span> </div>