Mourjan Website Jobs
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p><b>The Opprotunity</b></p><br><p>The role will support financial activities including monthly business analysis reports, budget preparation and accurate financial forecasts </p><br><br><p><b>Main Responsibilities</b></p><br><p>- Prepare the monthly closing: Review and analysis of monthly reports</p><br><p>- Monitor and control business performance versus target</p><br><p>- Ensure expense monitoring</p><br><p>- Provide business analysis support in alignment with management requirements</p><br><p>- Support on annual budget preparation & monthly financial forecasts</p><br><p>- Ensure budget analysis and presentation on timely basis</p><br><p>- Support business projects and initiatives in collaboration with export LT team members and finance team and follow up on results & achievements</p><br><p>- Comply with company procedures & regulations</p><br><p>- Ensure compliance with quality and regulatory requirements in all activities carried out</p><br><br><p><b>Who you are?</b></p><br><p>Required Education and Experience</p><br><p>- Business or related degree in finance & controlling</p><br><p>- First experience in finance / business is required</p><br><p>- Previous experience in Healthcare/Diagnostic environment is a plus</p><br><p>- Languages: Fluent in French, Arabic and English</p><br><p>- Solid computer skills, including MS office</p><br><p>Required Competencies and Qualities</p><br><p>- Ability to achieve results, manage priorities and meet deadlines while ensuring financial integrity</p><br><p>- Analytical skills & proactivity</p><br><p>- Strong aptitude for written and oral communication</p><br><p>- Teamwork spirit</p><br><br><p><b>Note:</b> This role is an external contractor, the employment contract will be with an external third party agency</p><br>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
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<br>Description de l'entreprise<br><br><p>Un hôtel qui fait que chaque instant compte</p><br><p>Idéalement situé au centre de Casablanca et à quelques pas des sites de la ville, le Novotel Casablanca City Center compte 281 pièces climatisées, modernes et spacieuses. Accueillant à la fois les touristes et les voyageurs d’affaires, notre hôtel propose un accès gratuit au WIFI dans tout le bâtiment, un centre d’affaires en libre-service et 4 salles de réunion. Il y a aussi un centre de remise en forme, un bar et un restaurant international pour se détendre.</p><br><p>L’hôtel Novotel Casablanca City Center est la base idéale pour explorer les attractions touristiques de la ville. Notre hôtel est situé à 10 minutes à pied de la vieille médina et de la place Mohammed V. La mosquée Hassan II se trouve à seulement 1,2 mile (2 km) et notre hôtel est situé au centre-ville, avec accès à de nombreux bars, boutiques et restaurants. Enfin, les visiteurs peuvent atteindre l’aéroport Mohammed V en 45 minutes.</p><br><p>L’hôtel Novotel Casablanca est idéalement situé près de la Corniche animée, du centre commercial Morocco, de la mosquée Hassan II et du centre-ville, offrant un accès facile aux attractions culturelles, aux boutiques et aux restaurants.</p><br><p>Vous cherchez un hôtel à Casablanca pour des voyages d’affaires ou des escapades de loisirs ? Novotel Casa City Center est votre endroit idéal où séjourner. Mon équipe et moi avons hâte de vous accueillir.</p><br><br>Description du poste<br><br><p><strong>Maintenance des installations</strong></p><br><ul><li>Effectuer les opérations de maintenance préventive et corrective des équipements et installations de l’hôtel.</li><li>Assurer les interventions de dépannage dans les chambres, les espaces communs et les locaux techniques.</li><li>Contrôler régulièrement le bon fonctionnement des installations électriques, sanitaires, climatiques et autres équipements techniques.</li><li>Identifier les dysfonctionnements et intervenir dans les meilleurs délais.</li><li>Assurer le suivi des interventions et signaler les anomalies au Responsable Maintenance.</li></ul><p><strong>Entretien et sécurité</strong></p><br><ul><li>Veiller au bon état des équipements et installations techniques.</li><li>Respecter les consignes de sécurité et les procédures internes.</li><li>Participer à la prévention des risques techniques et signaler toute situation présentant un danger.</li><li>Maintenir les locaux techniques propres et en bon état.</li></ul><br>Informations supplémentaires<br><br><p><strong>Suivi et coordination</strong></p><br><ul><li>Renseigner les fiches ou outils de suivi des interventions.</li><li>Participer au suivi des stocks de pièces et consommables nécessaires aux interventions.</li><li>Collaborer avec les différents services de l’hôtel afin de répondre rapidement aux demandes d’intervention.</li></ul><p>Participer aux travaux et interventions réalisés par les prestataires externes lorsque nécessaire</p><br> </div>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Associate Consultant Intern, Winter 2027 – Morocco<br>Why join Mastercard’s internship program?<br>Mastercard's internship program offers more than hands-on work. It provides an opportunity to build skills, expand your network, and make a meaningful impact while working on projects that support business priorities. It provides an opportunity to build skills, expand your network, and make a meaningful impact while working on projects that support business priorities.<br>About the team<br>Mastercard’s Advisors & Consulting Services (A&CS) team helps clients drive impact through data-driven insights, hands-on implementation, and a collaborative, tech-enabled culture. We invest in talent through global engagements, continuous learning, and programs like the Global Ambassadors Program, while fostering purpose through volunteerism, pro-bono work, and innovation that benefits both clients and communities.<br>What you’ll do<br>As an Associate Consultant Intern, you will collaborate within small teams to help some of the world's biggest brands answer and implement solutions for their most challenging strategic questions. You will immediately create meaningful contributions through ownership of deliverables and building external relationships with clients. Focusing on technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality, and more.<br>You will:<br>o Work in small teams to support strategic consulting projects across industries<br>o Collaborate with colleagues across different areas of the organization and gain exposure to business development, account management, and product management<br>o Analyze data, identify trends, and help translate insights into recommendations<br>o Create clear and compelling presentations for internal teams and clients <br>o Support problem solving by structuring challenges and exploring solutions <br>o Build an understanding of how consulting engagements are delivered end to end<br>o Participate in volunteer and team building experiences<br>o Gain exposure to our leadership team through networking sessions and speaker series<br>o Begin to build relationships with clients to understand their business needs, seek strategic solutions and guide impactful decisions<br>o Grow by receiving hands-on mentorship from an experienced management team.<br>Specialization Tracks<br>We are looking for passionate and talented professionals who share our vision for helping our customers with their most urgent business needs. We are recruiting five specialization tracks that make up our team. Track placement will indicate the types of projects where you will spend most of your time; however, we encourage and enable working across tracks to allow team members to acquire diverse skills and experiences.<br>1. Strategy & Transformation<br>Guide clients through strategic, tactical, operational, and transformational challenges to enhance performance and operations. Our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation. Working with clients from various industries, many S&T engagements directly interface with numerous Fortune 500 companies. This role aligns with the practices of traditional management consulting firms.<br>Sampling of questions we help our customers answer:<br>• How can a global financial services institution be successful at entering a hyper competitive new market?<br>• How can a customer improve its operating model to better achieve operational, financial, and strategic goals?<br>2. Marketing<br>Develop strategies and lead implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard’s clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral and transactional data and defining tangible results to both the client and Mastercard.<br>Sampling of questions we help our clients answer:<br>• How does a fintech client optimize new customer acquisition and existing customers’ life cycle value through effective targeting and communications?<br>• How does a retail client drive foot traffic into store post-covid and/or optimize their ecommerce website to increase basket-size and average spend per customer?<br>• How can a large financial institution best execute a portfolio conversion – for example, after purchasing another issuer’s portfolio – including components like internal and external communications, market launch, and more?<br>What we’re looking for<br>• Undergraduate or accelerated master’s degree with an expected graduation date in spring 2027<br>We recruit for and value the following core competencies:<br>• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients. Proven record of leadership in a work setting and/or through extracurricular activities.<br>• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving, analytical, and quantitative skills. Experience using data analysis or querying tools (e.g., SQL, SAS, Excel or Tableau) is an asset (particularly for Performance Analytics or Business Experimentation tracks).<br>• Business Interest: Clear interest in the world of business, and intuition for the way that companies make decisions.<br>• Rapid Growth: Eagerness to learn quickly, both through Mastercard's structured training curriculum and organic development opportunities.<br>• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.<br>• Integrity: Outstanding record of academic achievement. Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from mistakes.<br>• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.<br>• Communication: Ability to communicate complex ideas effectively. Excellent written and verbal communication skills.<br>As an intern, you'll benefit from<br>• Mentorship and coaching from experienced professionals and leaders<br>• Networking opportunities with fellow interns, employees, and senior leaders<br>• Professional development experiences focused on career growth and skill-building<br>• Exposure to innovative technologies and global business challenges<br>• Volunteer, community engagement, and team-building activities<br>Many of our interns continue building their careers with Mastercard through full-time opportunities, early career programs, or future internships.<br>To participate in our job simulation and experience what it’s like to work as a Consultant at Mastercard visit: <br>https://www.theforage.com/simulations/mastercard/advisors-client-services-xvlw<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
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<p><span>SUMMARY OF THE ROLE</span></p><br>Reporting to the Finance Manager you will ensure that end user experience is always at desired levels by providing day to day support on all IT related matters and interactions or incidents from Caretaker SMAX to enable optimal productivity and efficiency in day to day operations for penguins in the local company. The position is based in Casablanca/Berrechid.<p>Responsibilities:</p><br><ul><li><p>Assist and support end-users by trouble-shooting IT systems and software, registering and follow-up on caretaker tickets, provide training to ensure that Digital IT tools are used effectively and become a source of competitive advantage</p><br></li><li><p>To have professional responsibility and stay current with technological developments, contribute and recommend solutions to ensure Jotun operates with optimised solutions and takes advantage of new technology in existing and new markets.</p><br></li><li><p>Coordinate with IT vendors in the installation of systems, devices, and components and troubleshooting problems to enable the smooth running of everyday business operations.</p><br></li><li><p>Be responsible for ensuring relevant maintenance contracts and licenses are maintained and conduct regular reviews to ensure we are compliant.</p><br></li><li><p>Responsible for all incidents, events, and service requests that are assigned to be resolved and attended to within the service levels dictated at the End to End Framework by regular KPI reporting and monitoring</p><br></li><li><p>Run improvement initiatives locally/regionally, moving users to be more digital than manual in the way of work by conducting training, developing/integrating new solutions and engaging the business, and aligning to global and regional strategies and to ensure that they are carried out in the most efficient and digital way.</p><br></li><li><p>Provide 2nd-level IT support to companies in emerging markets to ensure support requests are handled in an efficient manner and to ensure IT requirements are met as per Service Level Agreements (SLAs).</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p>What we look for : </p><br><br><ul><li>Bac+2/+3 in IT or networks, with hands-on experience in Windows/Microsoft 365 support, hardware troubleshooting, and basic network administration (LAN/Wi-Fi, VPN)</li><li>Responsive, patient, and able to explain technical issues clearly to non-technical colleagues</li><li>Manages tickets and priorities independently, with rigor in documentation and asset/license tracking</li><li>Good working English is a must</li></ul><br><p>What we offer : </p><br><ul><li><span>Competitive compensation and benefits.</span></li><li><span>Continuous learning opportunities and training activities through on-the-job training and our in-house learning.</span></li><li><span>Career development opportunities across multiple disciplines and geographies.</span></li><li><span>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</span></li><li><span>A supportive and inclusive company culture where you can be your authentic self.</span></li><li><span>A focus on having fun together through team buildings and social activities.</span><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Maroc Sarl D Associe Unique<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>21.10.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Maroc, established in 2009, is one of the key markets within the MEIA region. With a sales office and a rapidly growing team, we aim to further strengthen Jotun’s position in Morocco through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. </p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><ul>
<li>Communicate customer claims, warranty issues, and internal quality concerns across the plant</li>
<li>Monitor and analyze key quality KPIs such as WC, RPPM, LMQM, and SPPM</li>
<li>Ensure effective implementation and compliance with the Quality Management System and control plans</li>
<li>Lead and support a team of Quality Engineers, Supervisors, Technicians, and Controllers</li>
<li>Drive corrective and preventive actions related to internal and external defects</li>
<li>Coordinate and execute processes and product audits to ensure compliance</li>
<li>Collaborate with cross-functional teams to resolve quality issues and improve processes</li>
<li>Maintain documentation, reporting, and continuous improvement initiatives aligned with standards</li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li>Master’s degree (Bac+5) in Engineering, Quality, or a related field</li>
<li>5+ years of experience in the automotive industry as a Quality Engineer</li>
<li>Working knowledge of AIAG core tools (e.g., FMEA, PPAP, APQP, SPC, MSA)</li>
<li>Strong understanding of IATF 16949 quality standards and systems</li>
<li>Team Management</li>
<li>Fluency in both French and English with strong communication skills</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<span></span><p><span>GEC – Global Experts Consulting recrute | Chef de Projet GECD Senior | Maroc ??</span><br></p><br><p><span>Vous avez piloté plusieurs projets de Gestion Ãlectronique du Courrier et des Documents (#GECD) et maîtrisez les enjeux liés à la signature électronique et à la cryptographie ?</span><br></p><br><p><span>Nous recherchons un Chef de Projet GECD pour intervenir sur un projet d’envergure au Maroc.</span><br></p><br><p><span>Bac+5 minimum, idéalement Ingénieur d’Ãtat</span><br></p><br><p><span>Expérience confirmée en pilotage de projets IT / GECD</span><br></p><br><p><span>Plusieurs références significatives sur des projets GECD</span><br></p><br><p><span>Maîtrise des environnements GED / GECD et des processus de dématérialisation</span><br></p><br><p><span>Expérience en signature électronique et/ou cryptographie</span><br></p><br><p><span>Maîtrise du pilotage projet : cadrage, planning, risques, coordination des parties prenantes, suivi des livrables</span><br></p><br><p><span>Certifications en Gestion de Projet et/ou Management des SI fortement recherchées</span></p><br><br> </div>
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<span></span><p><span>Ingénieur Informatique GECD | Maroc ??</span><br></p><br><p><span>GEC – Global Experts Consulting recherche un Ingénieur Informatique disposant d’une véritable expertise dans les environnements de Gestion Ãlectronique du Courrier et des Documents (#GECD).</span><br></p><br><p><span>Nous recherchons avant tout une expertise concrète acquise sur plusieurs projets de dématérialisation et de gestion documentaire.</span><br></p><br><p><span>Bac+5 minimum, idéalement Ingénieur d’Ãtat</span><br></p><br><p><span>Expérience IT confirmée</span><br></p><br><p><span>Expérience significative sur des projets GECD / GED</span><br></p><br><p><span>Participation à plusieurs projets d’intégration, déploiement ou évolution de solutions GECD</span><br></p><br><p><span>Bonne maîtrise des problématiques de gestion documentaire, workflows et dématérialisation</span><br></p><br><p><span>Expérience en signature électronique et/ou cryptographie</span><br></p><br><p><span>Certification en lien avec la GECD fortement recherchée</span><br></p><br><p><span>Une expérience sur des solutions GED / ECM, workflows documentaires, parapheur électronique, PKI ou certificats électroniques constituera un réel atout.</span></p><br><br> </div>
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<p><span><span><strong>Senior Principal Software Engineer LiveLabs Platform</strong></span></span></p><br><p><span><span><strong>Oracle Database Product Management</strong></span></span></p><br><p><span><span><strong>Location: Morocco, Agadir or Casablanca office, onsite based work mode </strong></span></span></p><br><span><span><strong>About Oracle LiveLabs</strong></span></span><p><span><span>Oracle LiveLabs is Oracle's hands-on learning platform. It enables customers, partners, students, educators, and internal teams to explore Oracle technologies through guided workshops and real cloud environments used in events, roadshows, university programs, and self-service learning.</span></span></p><br><p><span><span>The LiveLabs team designs, builds, and operates the platform, automation, and tools that support these experiences. The platform uses Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), Microsoft Azure, Google Cloud, Terraform, Oracle APEX, Oracle Database, PL/SQL, and Linux to provide dependable workshop environments around the world.</span></span></p><br><span><span><strong>Position Overview</strong></span></span><p><span><span>We are looking for a Senior Principal Software Engineer to lead the technical direction of the Oracle LiveLabs platform. This is a hands-on role with responsibility for platform architecture, reliability, and long-term technical planning.</span></span></p><br><p><span><span>Platform engineering is the core of the role. The engineer will also help set the product roadmap by gathering requirements, prioritizing work, planning releases, and defining success measures.</span></span></p><br><p><span><span>The engineer will stay involved in design, implementation, code and design reviews, and production troubleshooting. They may occasionally brief internal teams, customers, or partners about the platform and its roadmap.</span></span></p><br><span><span><strong>Key Responsibilities</strong></span></span><ul> <li> <p><span><span>Own the architecture and technical direction of the LiveLabs platform across Oracle Database, PL/SQL, Oracle APEX, Linux, Terraform, OCI, AWS, Microsoft Azure, and Google Cloud.</span></span></p><br></li> <li> <p><span><span>Lead the design and hands-on delivery of major platform work, with responsibility for reliability, security, performance, and cost.</span></span></p><br></li> <li> <p><span><span>Create reusable Terraform patterns for provisioning, managing, and tearing down workshop environments across supported cloud providers.</span></span></p><br></li> <li> <p><span><span>Lead development of the LiveLabs application and backend, including APEX features, PL/SQL services, database objects, scheduled jobs, integrations, and platform workflows.</span></span></p><br></li> <li> <p><span><span>Work with product managers, engineers, workshop authors, and program stakeholders to turn user needs into requirements, priorities, and release plans.</span></span></p><br></li> <li> <p><span><span>Improve software delivery using GitHub workflows, automated testing, continuous integration and delivery, and AI-assisted development tools. Diagnose and resolve complex platform and production issues using monitoring, incident response, and root cause analysis.</span></span></p><br></li> <li> <p><span><span>Mentor engineers, lead design and code reviews, establish practical engineering standards, and communicate technical decisions to senior leaders.</span></span></p><br></li> <li> <p><span><span>Support major events when needed and occasionally present the platform in briefings, demonstrations, and roadmap discussions.</span></span></p><br></li></ul><span><span><strong>Required Qualifications</strong></span></span><ul> <li> <p><span><span>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience.</span></span></p><br></li> <li> <p><span><span>10+ years of experience in software engineering, platform engineering, systems engineering, cloud infrastructure, or a closely related technical role.</span></span></p><br></li> <li> <p><span><span>7+ years of hands-on experience with Oracle Database and PL/SQL, including database design, packages and procedures, scheduled jobs, performance analysis, and production troubleshooting.</span></span></p><br></li> <li> <p><span><span>5+ years of experience building or operating cloud platforms or infrastructure on one or more of OCI, AWS, Microsoft Azure, or Google Cloud, with working knowledge of multi-cloud architecture and core services.</span></span></p><br></li> <li> <p><span><span>5+ years of experience using Terraform or a comparable infrastructure-as-code tool in Linux or Unix environments, including shell scripting and at least one language such as Python, JavaScript, or Java.</span></span></p><br></li> <li> <p><span><span>3+ years of experience developing or operating applications with Oracle APEX or a comparable enterprise web application platform.</span></span></p><br></li> <li> <p><span><span>3+ years of experience with Git and GitHub workflows, automated testing, continuous integration and delivery, and deployment automation.</span></span></p><br></li> <li> <p><span><span>2+ years of practical experience using AI-assisted development tools, large language models, or generative AI services in software engineering, including reviewing generated output for accuracy, security, and maintainability.</span></span></p><br></li> <li> <p><span><span>Proven experience leading complex platform work across teams, setting clear priorities, and explaining technical decisions.</span></span></p><br></li></ul><span><span><strong>Preferred Qualifications</strong></span></span><ul> <li> <p><span><span>Experience with technical workshops, labs, training, developer enablement, or self-service learning platforms.</span></span></p><br></li> <li> <p><span><span>Experience designing portable multi-cloud patterns while accounting for provider-specific identity, networking, security, service, and operational models.</span></span></p><br></li> <li> <p><span><span>Experience with containers, release engineering, cloud operations, and safe deployment and rollback practices.</span></span></p><br></li> <li> <p><span><span>Experience using product discovery, stakeholder interviews, usage data, or operational metrics to guide platform priorities.</span></span></p><br></li> <li> <p><span><span>Oracle certifications or advanced technical credentials in cloud infrastructure, databases, application development, or architecture.</span></span></p><br></li></ul><span><span><strong>What We Offer</strong></span></span><ul> <li> <p><span><span>Technical ownership of the LiveLabs platform.</span></span></p><br></li> <li> <p><span><span>A senior individual contributor role with hands-on engineering work and input into product direction.</span></span></p><br></li> <li> <p><span><span>Work across cloud infrastructure, automation, databases, applications, reliability, and developer tools.</span></span></p><br></li> <li> <p><span><span>Opportunities to mentor engineers and help set technical standards for the team.</span></span></p><br></li></ul><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems. </div>
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<span><br>Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $8.3 Billion in revenue in 2025, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report. Follow: LinkedIn, Twitter, Instagram, Facebook, and YouTube.</span> </div>
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<p>En qualité de Régleur sinistre, votre mission principale serait d'assurer un niveau de prestations de gestion des sinistres de qualité conformément aux objectifs quantitatifs et qualitatifs du pôle en recherchant la satisfaction durable du client et de la maitrise des coûts des sinistres</p><br><p><br>Vous serez amené à assurer la gestion des sinistres depuis la déclaration jusqu'à la clôture :</p><br><p><br>- Prendre en charge les flux entrants (flux téléphoniques ou différés) émanant directement ou indirectement des clients<br>- Etudier les déclarations de sinistre et déterminer les garanties et prestations à mettre en jeu en fonction du contrat, détecter les possibilités de recours et missionner les experts si nécessaire<br>- Analyser les demandes et traite les différents actes qui en découlent<br>- Analyser les risques et contrôle la conformité des dossiers et en informer les services concernés<br>- Détecter les fraudes et transmettre le dossier au correspondant fraude<br>- Rechercher les solutions d'indemnisation, négocier selon la solution mise en Oeuvre le montant de l'indemnisation et proposer des offres de services associées dans l'objectif d'une meilleure maîtrise des coûts techniques<br>- Renseigner, orienter et répondre aux sollicitations des clients/agents généraux/prestataires par courrier, téléphone, fax<br>- Alerter sa hiérarchie sur les dossiers délicats<br>- Procéder au règlement du sinistre dans la limite du pouvoir de règlement et clôture ou transfère le dossier<br>- Peut-être amené à analyser la situation contractuelle des clients compte-tenu de leur niveau de couverture<br>- Peut être amené à commercialiser selon les opportunités des services répondant à leurs besoins<br> </p><br><br>Profil recherché :<p>De formation supérieure de Bac + 2 à Bac + 4 vous :</p><br><p>- Maîtrisez parfaitement la langue française à l'écrit et à l'oral.<br>- Maitrisez les techniques de la gestion de la relation client ainsi que les logiciels de bureautique.<br>- Avez l'esprit du détail et d'analyse.<br>- Avez une forte capacité d'argumentation.<br>- Avez un sens de responsabilité et d'esprit d'équipe.<br>- Savez-vous adapter aux évolutions et aux changements</p><br><br> </div>
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<p><strong>Who we are</strong></p><br><p>Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.</p><br><p>Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.</p><br><p>We have 1000 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.</p><br><br><p><strong>What you will be doing: Key responsibilities</strong></p><br><p>Your role will be encompass:</p><br><ul><li>Bring the best of our expertise from the other Departments to your clients on Data Science, Activation (e.g., media buying, CRM, …) and Creativity.</li><li>Impact-driven with real sales abilities, you will have to embark our clients top executives (CMOs, CDO, sometime directly the CEOs) into a transformation of their marketing department and make sure Artefact/NetBooster is their preferred partner in this Endeavour.</li></ul><p>Among your responsibilities as Director, you will :</p><br><p><strong>Develop the country Consulting Department</strong></p><br><ul><li>Ensure the best allocation of consultants resources to clients and projects (staffing)</li><li>Develop the consultants expertises through trainings and best practice sharing with the other countries (digital ecosystem, consulting hard skills, soft skills, …)</li><li>Communicate the Department successes and results at country level (ex : through events and PR)</li></ul><p><strong>Deliver the highest standards of quality on your projects</strong></p><br><ul><li>Pilot multidisciplinary teams (consultants, data scientists, strategic planners, media traders)</li><li>Ensure the highest level of quality of output to your clients</li><li>Accountable for the success of the projects from a client and team perspective</li></ul><p><strong>Develop client portfolio (hunting)</strong></p><br><ul><li>Build a commercial strategy to develop the country client portfolio (consulting is a very good step in the door) through personal contacts, events, cold calls, …</li><li>Monitor the commercial pipeline</li><li>Build proposals supporting the client needs</li></ul><p><strong>Strengthen our relationships with current clients (farming)</strong></p><br><ul><li>Develop the consulting offer with existing clients, especially with Activation or Data clients</li><li>Create opportunities for other Departments with your clients (Data Science, Activation, Creativity)</li></ul><p><strong>Develop our Global Knowledge platform</strong></p><br><ul><li>Build stronghold of knowledge through your clients engagements (frameworks, methodologies, technologies, …)</li><li>Ensure the spread of the Consulting Department knowledge across the company at local and&nbsp;Global level (in coordination with the Consulting Practice)</li></ul><p><strong>What we are looking for</strong></p><br><p>You have demonstrated success in your first 8+ years of career at a tier 1 consulting firm and have 4+ years of experience managing projects and/or clients.</p><br><ul><li><strong>DOER :</strong>&nbsp;you get things done yourself and inspire your teams to do so</li><li><strong>ANALYTIC :&nbsp;</strong>you LOVE data and think every company should take their decisions with facts</li><li><strong>HUNTER :</strong>&nbsp;you identify business opportunities and enjoy</li><li><strong>MOVER AND SHAKER :&nbsp;</strong>you have a hacker mindset and always find the quick wins</li><li><strong>MENTOR :</strong>&nbsp;your clients and teams naturally seek for advice</li><li><strong>AUTONOMOUS :</strong>&nbsp;you’re an entrepreneur…</li></ul><p><strong>Why you should join us</strong></p><br><ul><li><strong>Artefact is the place to be:&nbsp;</strong>come and build the future of marketing</li><li><strong>Progress:</strong>&nbsp;every day offers new challenges and new opportunities to learn</li><li><strong>Culture:</strong>&nbsp;join the best team you could ever imagine</li><li><strong>Entrepreneurship:&nbsp;</strong>you will be joining a team of driven entrepreneurs. We won’t give up until we make a huge dent in this industry!</li></ul><p>&nbsp;#FR&nbsp;</p><br> </div>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Kenitra<br>
<b>Worksite / Location</b>: Kenitra Plant 2 </p><br> <p><b>Job Function</b>: People & CA_Human Resources <br>
<b>Job Discipline</b>: Recruitment <br>
<b>Job Family</b>: Operational HR</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a BLue Collars Recruiter Specialist in our plant in [[location]].</p><br>
<p><strong>Qualifications:</strong></p><br>
<ul>
<li>Education: BAC+5 degree in Human Resources, business administration or a related field.</li>
<li>Experience: Minimum 2 years of experience in the automotive industry.</li>
<li>Language: Fluent in English & French.</li>
<li>Communication: Strong communication and interpersonal skills, with the ability to effectively interact with candidates, hiring managers, and different stakeholders.</li>
</ul>
<p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Manage the end-to-end recruitment process for Blue-Collar positions, from sourcing and screening candidates to interviews, selection, and onboarding coordination.</li>
<li>Develop effective sourcing strategies to attract qualified Blue-Collar candidates.</li>
<li>Conduct candidate screening and interviews to assess technical skills, experience, and overall suitability for the position.</li>
<li>Coordinate recruitment activities with hiring managers and relevant stakeholders.</li>
<li>Ensure a smooth and positive candidate experience throughout the recruitment process.</li>
<li>Ensure recruitment activities are aligned with internal processes and Smart Recruiters requirements.</li>
<li>Maintain accurate and up-to-date candidate information throughout the recruitment process.</li>
</ul>
<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tanger Plant </p><br> <p><b>Job Function</b>: ECS_Quality & SQ <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Customer Service</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Quality Customer Service Specialist L1 in our plant in [[location]].</p><br> <p><span><strong><span>Your Profile:</span></strong></span></p><br>
<p><span>• Level of studies: Bachelor's degree in Quality, technical fields or equivalent.</span></p><br>
<p><span>• Experience: 2 years of experience in similar area. </span></p><br>
<p><span>• Languages: Fluent in English. </span></p><br> <p><strong><span><span>Main responsibilities:</span> </span></strong></p><br>
Task
Detailed description of main activities
<br>
Customer claim action plan, 3D & 8D reports
Receive customer concerns, and address to the production affiliate.<br>Establish action plan and follow up.<br>Report 3D & 8D to the customer.<br>Coordinate & instruct sorting activities, cost follow up.
<br>
Monitor claims in GQRS
Monitor all problem solving activities to ensure effective 8D reports with action plans to prevent reoccurrence.
<br>
Corrective actions / investigation of failed parts
Get involved in major issues.<br>Participate in problem solving activities and customer / supplier meetings.
<br>
Customer satisfaction
Ensure customer claim & PPM info is reported accurately, on time & according to Yazaki requirements.<br>Work to meet Yazaki’s internal & customer quality targets.<br>Reduce customer claims/PPM.<br>Coordinate to ensure proper priority and resources applied.<br>Review and monitor customer scorecards, quality and responsiveness status.
<br>
Report
Escalate major issues to Management.<br>Provide information (upon request) to other Yazaki Operations Quality Divisions (Y-EMEA, YC & YNA).
<br>
Support
Support European & Global component quality initiatives including GQRS & Quality reporting.<br>Participate / Support Supply Management in guiding supplier/sub-contractor quality development activities/training.
<br>
<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<span>Purpose of the Job
<br></span><p>Air Freight Pricing Analyst at Aramex is responsible for developing and maintaining competitive pricing strategies for air freight services. This role involves analyzing market trends, evaluating pricing structures, and providing data-driven recommendations to optimize profitability.</p><br><br>
<br>Job Description
<br><ul>
<li>Analyze market data and competitor pricing to develop air freight pricing strategies.</li>
<li>Prepare and maintain pricing models and tools to ensure accurate and competitive quotes.</li>
<li>Collaborate with sales and operations teams to assess pricing impacts on profitability.</li>
<li>Monitor and report on pricing trends, market changes, and customer feedback.</li>
<li>Conduct regular reviews of pricing structures and recommend adjustments as needed.</li>
<li>Support the preparation of pricing proposals and presentations for clients.</li>
<li>Ensure compliance with company policies and procedures regarding pricing.</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in Business, Finance, Logistics, or a related field.</li>
<li>2-4 years of experience in pricing analysis, air freight operations, or logistics.</li>
<li>Strong analytical skills with proficiency in data analysis and financial modeling</li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Problem Solving<br>
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<p><b>Job Description & Summary</b></p><br><p><span><span><b>Mission principale</b><br>Assurer la gestion opérationnelle du parc informatique et téléphonique, ainsi que l'accompagnement des utilisateurs afin de garantir la disponibilité et l'optimisation des services IT au sein de PwC.</span></span></p><br><p><span><span><b>Principales responsabilités</b></span></span></p><br><ul><li><span>Gestion du parc informatique : inventaire, affectation, renouvellement et suivi des équipements.</span></li><li><span>Gestion du parc téléphonique : lignes mobiles, forfaits, roaming, portabilité et optimisation des coûts.</span></li><li><span><span>Préparation et suivi des commandes de matériel et services IT.</span></span></li><li><span>Coordination des besoins IT liés à l'intégration et au départ des collaborateurs.</span></li><li><span>Élaboration de reportings et tableaux de bord de suivi.</span></li><li><span>Participation aux projets d'amélioration continue et de transformation IT.</span></li><li><span>Support et accompagnement des utilisateurs.</span></li></ul><p><span><span><b>Compétences clés</b></span></span></p><br><ul><li><span>IT Asset Management</span></li><li><span>Gestion des télécommunications</span></li><li><span><span>Reporting et analyse de données</span></span></li><li><span>Microsoft 365 et Excel</span></li><li><span>Processus ITIL</span></li><li><span>Organisation, rigueur et sens du service</span></li><li><span>Communication et coordination</span></li></ul><p><span><span><b>Profil recherché</b></span></span></p><br><ul><li><span>Bac+4 / Bac+5 en informatique, télécommunications ou systèmes d'information.</span></li><li><span><span>Expérience de 1 an minimum dans les opérations IT, la gestion de parc informatique et téléphonique ou le support IT.</span></span></li><li><span>Maîtrise des outils Microsoft et des bonnes pratiques ITIL.</span></li><li><span>Capacité d'analyse, d'organisation et de gestion des priorités.</span></li><li><span>Bon relationnel et aptitude à travailler avec des interlocuteurs variés.</span></li></ul> </div>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Améliorer la santé et le mieux-être de nos clients, des visiteurs et des collègues fait partie intégrante de notre culture chez Hôtels Fairmont. Nous vous invitons à partager votre passion et votre enthousiasme pour un mode de vie sain avec nos membres, nos clients et votre équipe au poste de superviseur de conditionnement physique (fitness).</p><br><p>Relevant de la Responsable SPA, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :</p><br><ul><li>Proposer en permanence un service professionnel, avenant et attachant ;</li><li>Superviser et s’assurer que tous les protocoles et procédures de conditionnement physique sont suivis ;</li><li>S’assurer de la propreté des lieux, notamment de l’ensemble des équipements ;</li><li>S’assurer du bon fonctionnement de tous les équipements en inspectant régulièrement le fonctionnement et acheminer rapidement les bons de travail ;</li><li>Planifier et diriger les séances d’exercices, l’entraînement individuel, l’entraînement collectif et les formations en cours d’emploi ;</li><li>Maintenir une connaissance approfondie de tous les équipements d’entraînement cardiovasculaire et physique, de leurs programmes, de leur utilisation correcte, de leur conformité et de leur sécurité ;</li><li>Conserver le droit d’exercer tout en continuant à s’efforcer d’atteindre un niveau de connaissance et d’expertise plus élevé ;</li><li>Veiller à un haut de niveau de satisfaction des clients grâce à une réelle communication ;</li><li>Contribuer au recrutement, au développement et à la formation de tout le personnel ;</li><li>S’assurer que l’affectation et l’emploi du temps du personnel sont conformes aux instructions relatives à la productivité ;</li><li>Équilibrer les besoins opérationnels, administratifs et les besoins des collègues ;</li><li>Respecter les politiques et procédures du département ;</li><li>Respecter toutes les politiques d’hygiène et de sécurité ;</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable dans un poste de moniteur de conditionnement physique ;</li><li>Maîtrise du français et de l’anglais ;</li><li>Certificat de secourisme/RCR (réanimation cardio-respiratoire) ;</li><li>Certificat dans une discipline liée à la remise en forme ;</li><li>La connaissance des applications Microsoft Windows est privilégiée ;</li><li>Excellentes compétences de communication et d’organisation ;</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes ;</li><li>Particulièrement responsable et fiable ;</li><li>Capacité à travailler en équipe ;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment.</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont & Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité & Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Publication date :</strong> Sep 29, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p></p><p>Vos principales Missions:</p><br><br><p>Vous assurez l'exploitation du réseau LAN/WLAN/WAN du client:</p><br><br><p>• Vous garantissez le bon fonctionnement du réseau LAN/WLAN//WAN du client</p><br><br><p>• Vous prenez en charge la résolution des incidents techniques complexes (niveau 2 et/ou 3)</p><br><br><p>• Vous prenez en charge les demandes clients dans le respect des SLA</p><br><br><p>• Vous avez un rôle de conseil auprès des clients sur les solutions et évolutions.</p><br><br><br><p>Sous la responsabilité du responsable d'exploitation :</p><br><br><p>• Vous prenez en compte et traitez les demandes clients, changements et/ou incidents complexes en fonction des engagements contractuels</p><br><br><p>• Vous assurez la prévention des dysfonctionnements nuisant à la qualité et à la continuité de service en utilisant les outils d’exploitation</p><br><br><p>• Vous identifiez les problèmes, analysez leur cause, proposez et mettez en œuvre un plan d'actions correctif</p><br><br><p>• Vous gérez les escalades avec les clients et partenaires (constructeurs, éditeurs, sous-traitants)</p><br><br><p>• Vous participez aux évolutions des solutions</p><br><br><p>• Vous maintenez la documentation des clients et rédigez les procédures d'exploitation</p><br><br><p>• Vous élaborez le reporting technique</p><br><br><p>• Vous formez les techniciens d'exploitation au contexte client (technique, organisation)</p><br><br><p>• Vous contribuez à la qualité du service et à la satisfaction du client</p><br><br><br><br>À propos de vous<p><u>Votre profil :</u></p><br><br><p><u>Métiers:</u></p><br><br><ul><li>Diplômé en Réseaux & Télécoms (Bac+4/5), vous disposez d’une expérience pertinente (au moins 3 ans) idéalement dans un poste et environnements similaires : Centre de support N2, Network Operations Center …</li><li>Connaissances approfondies des technologie LAN/WAN/ SDWAN (LAN Cisco, Juniper MIST, WAN Nokia, transmission Nokia, Cisco Meraki)</li><li>Connaissances approfondies et expérience requise sur les réseaux WAN IP/MPLS (change et troubleshoot.</li><li>Connaissance du client et de son environnement : Dispose d'une connaissance approfondie de l'activité du client (Métiers, ses challenges et son système d'information) et de son environnement afin d'apporter des solutions adaptées à ses besoins.</li><li>Diagnostiquer et proposer des solutions : Identifie, propose et optimise des plans d'action face à des situations complexes.</li><li>Relation client : Comprend la problématique client par l'écoute, la découverte et l'analyse de ses besoins. Connaît l'intégralité du processus de gestion de la relation client. Détecte l'évolution des besoins du client</li><li>Maitriser la gestion de service : Maîtrise les procédures de la gestion du service (rédaction de documentations, mise en place des processus opérationnels, maîtrise de l'interface avec les SI).</li><li>Capacité à travailler en shift 3x8.</li></ul><p><u>Comportementales:</u></p><br><br><ul><li>Être rigoureux et fiable : Délivre un travail d'une grande exactitude. Est fiable dans son exécution et constant dans le temps. Est rigoureux dans ses raisonnements dans ses tâches, dans les liens faits entre les données</li><li>Avoir le sens de la planification et de la méthode : S'organise en fonction des priorités et du degré d'importance des missions confiées.</li><li>Réactivité dans l'urgence : Résout à chaud toutes les urgences de son périmètre, y compris hors procédures, pour trouver une solution acceptable du point de vue client.</li><li>Savoir communiquer : S'exprime à l'écrit comme à l'oral de manière structurée, claire pour être compris de la majorité de ses interlocuteurs (évite le jargon expert ou technique).</li><li>Avoir un esprit d'analyse : Traiter un grand nombre d'informations en identifiant les différentes composantes.</li><li>Identifier les éléments clés en matière de sens et restituer ces éléments de façon pertinente.</li><li>Avoir un esprit de synthèse : Analyser des informations complexes et nombreuses, et savoir en dégager l'essentiel</li></ul><span>Nous attendons quelqu’un qui ait l’esprit critique, soit force de proposition, et qui ait la capacité à appréhender la complexité des offres et de l’organisation.</span><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span><span><span>The Customer Service Executive plays a key role in delivering exceptional customer service by managing customer interactions, resolving queries, and maintaining customer satisfaction. This position requires strong communication skills, problem-solving abilities, and a customer-centric approach to enhance customer experience and support business objectives.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span><span>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</span></span></span></span></li>
<li><span><span><span><span>Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.</span></span></span></span></li>
<li><span><span><span><span>Build and maintain strong customer relationships by providing a positive experience.</span></span></span></span></li>
<li><span><span><span><span>Identify and resolve customer issues efficiently while adhering to company policies.</span></span></span></span></li>
<li><span><span><span><span>Coordinate with internal teams (sales, logistics, finance, etc.) to resolve escalated issues.</span></span></span></span></li>
<li><span><span><span><span>Maintain detailed records of customer interactions, issues, and resolutions in the CRM system.</span></span></span></span></li>
<li><span><span><span><span>Process and track customer orders, ensuring accurate and timely delivery.</span></span></span></span></li>
<li><span><span><span><span>Keep customers informed about the status of their orders and address any delivery concerns.</span></span></span></span></li>
<li><span><span><span><span>Gather and record customer feedback to improve services and customer satisfaction.</span></span></span></span></li>
<li><span><span><span><span>Prepare regular reports on customer service metrics, including response time, issue resolution, and customer satisfaction.</span></span></span></span></li>
<li><span><span><span><span>Maintain up-to-date knowledge of the company’s products and services to provide accurate information to customers.</span></span></span></span></li>
<li><span><span><span><span>Educate customers about new products, services, and promotions to enhance the customer experience.</span></span></span></span></li>
<li><span><span><span><span>Collaborate with the customer service team to develop best practices and improve workflows.</span></span></span></span></li>
<li><span><span><span><span>Participate in training programs to enhance customer service skills and knowledge.</span></span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business, communications, or related field preferred.</span></span></span></li>
<li><span><span><span>2+ years of experience in customer service or a related field.</span></span></span></li>
<li><span><span><span>Proficient in CRM software (e.g. Salesforce) and MS Office.</span></span></span></li>
<li><span><span><span>Ability to work in a fast-paced environment and manage multiple tasks.</span></span></span></li>
<li><span><span><span>Ability to maintain a positive attitude under pressure.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Communication Skills<br>Problem Solving<br>Adaptability<br>Time Management<br>Interpersonal And Relationship-Building Skills<br>Conflict Resolution<br>Audience Understanding<br>Attention To Details<br>Customer Centric<br>Active Listening<br>Negotiation Skills<br>
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<h2 class="h5">Job description</h2>
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<p><strong>Who are we? </strong></p><br><p><strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?</p><br><p>Join our community as a<strong> Customer Support Consultant</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.</p><br><p><strong>What you will do:</strong></p><br><ul><li>Deliver outstanding customer support via emails;</li><li>Assisting customers with questions related to shipping, and return policy for damaged items;</li><li>Resolve incomplete orders, change items as needed, and review or approve any price adjustments;</li><li>Responding to customer inquiries in accordance with established service level agreements and follow precise procedures;</li><li>Escalate complex or high-priority issues to the appropriate internal team when needed.</li></ul><p><strong>What you need to succeed in this role:</strong></p><br><ul><li>Excellent<strong> English skills (C1 for both spoken and written);</strong></li><li><strong>At least 1 year of experience in a customer support role;</strong></li><li><strong>Experience providing support in an e-commerce environment;</strong></li><li><strong>Hands-on experience with Google Workspace (Docs, Sheets, Drive, Gmail) and basic data entry, website QA, and operational support skills;</strong></li><li><strong>Ability to communicate with customers in a friendly, brand-focused tone, and empathetic manner; </strong></li><li><strong>Strong ability to multitask and switch between tasks seamlessly; </strong></li><li>Be able to provide proper solutions in timely manner, follow SOP's and work independently; </li><li><strong>A customer-focused mindset</strong> with a commitment to delivering a positive support experience;</li><li>Commitment to delivering high-quality customer service and meeting performance targets;</li><li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).</li></ul><p><strong>Will be a great plus:</strong></p><br><ul><li><strong>Tech-savvy, with the ability to adapt quickly to new tools and software;</strong></li><li><strong>Experience with Shopify;</strong></li><li><strong>Board game enthusiasm;</strong></li><li><strong>Experience using CRMs or ticketing systems and similar support platforms.</strong></li></ul><p><strong>Benefits:</strong></p><br><ul><li>Schedule: Sunday, and Wednesday to Saturday from 10AM to 6PM (CDT);</li><li>Opportunity to cooperate fully remotely;</li><li>Inclusive international environment;</li><li>Compensation in USD;</li><li>Rewards for referring friends;</li><li>Balance between project workload and personal time, but also – internal health policy;</li><li>Responsive leadership interested in your growth and long-lasting cooperation;</li><li>Greenhouse conditions for self-development;</li><li>A culture built on trust, with no time-tracking requirements.</li></ul><p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p><br><p>You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><br><p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><br><p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><br><p>Know someone perfect for the role? Refer them and get rewarded!</p><br><p><em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em></p><br><p><em>Your personal data will be processed as described in the SupportYourApp </em><em>Candidate Privacy Notice</em><em>.</em></p><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span>GEC – Global Experts Consulting recrute | Développeur Full Stack Senior | Casablanca</span><br></p><br><p><span>Dans le cadre d’une nouvelle mission stratégique dans le secteur bancaire, nous recherchons un Développeur Full Stack Senior disposant de plus de 3 ans d’expérience pour intervenir sur la conception, le développement et l’évolution de solutions à forte valeur ajoutée.</span><br></p><br><span>Plus de 3 ans d’expérience en développement Full Stack</span><br><br><span>Solide maîtrise du développement Java et de la programmation orientée objet</span><br><br><span>Très bonne maîtrise de Spring / Spring Boot</span><br><br><span>Bonne maîtrise des technologies Front-end et Back-end</span><br><br><span>Expérience dans la conception et le développement de nouvelles fonctionnalités</span><br><br><span>Participation aux cadrages technico-fonctionnels</span><br><br><span>Maîtrise des tests unitaires, d’intégration et de non-régression</span><br><br><span>Expérience en Code Review et bonnes pratiques de développement</span><br><br><span>Participation aux phases d’homologation et de mise en production</span><br><br><span>Capacité à analyser et résoudre les incidents techniques</span><br><br><span>Bonnes capacités rédactionnelles et aptitude à produire une documentation technique claire</span><br><br><span>Bon relationnel, autonomie et sens de l’engagement</span><br><br><br> </div>