Laboratory Specialist Jobs in Morocco
420 Jobs Found
<h2 class="h5">Job description</h2>
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<span></span><p><strong>Join Yazaki. Connect to the future. </strong></p><br> <p><strong>Country</strong>: Morocco (MA) <br><strong>City</strong>: Meknes<br><strong>Worksite / Location</strong>: Meknes Plant 1 </p><br> <p><strong>Job Function</strong>: EDS_Manufacturing <br><strong>Job Discipline</strong>: <br><strong>Job Family</strong>: Production (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Production Specialist L1 in our plant in Meknes .</p><br><p><strong><span>Tasks & Attributions :</span></strong></p><br>
<ul>
<li>Analyze the Master Production Schedule (MPS) and adjust production capacity according to customer demand.</li>
<li>Monitor daily production performance and implement corrective actions when needed.</li>
<li>Prepare manpower and hiring plans based on production requirements.</li>
<li>Analyze absenteeism and support actions to maintain workforce availability.</li>
<li>Ensure compliance with Quality, EHS, PPE, and 5S standards.</li>
<li>Monitor internal defects and support corrective and preventive actions.</li>
<li>Participate in customer complaint analysis and continuous improvement initiatives.</li>
<li>Support and coach Section Leaders to achieve production targets.</li>
<li>Monitor WIP and scrap performance to achieve plant objectives.</li>
<li>Follow up on ProdMon Usage Performance Levels (1–4) to ensure 100% system utilization.</li>
<li>Drive continuous improvement initiatives to enhance productivity and operational efficiency.</li>
</ul>
<p><strong><span>Qualifications :</span></strong></p><br>
<ul>
<li>State Engineering Degree or Master's Degree (Bachelor's +5 / Bac+5) in one of the following fields: <ul>
<li>Computer Science</li>
<li>Electrical Engineering</li>
<li>Mechanical Engineering </li>
</ul>
</li>
</ul> <ul>
<li>Strong analytical, synthesis, and reporting skills.</li>
<li>Proficiency in Microsoft Office tools, particularly Excel and PowerPoint.</li>
<li>Languages: Fluent in both French and English.</li>
</ul>
<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<h2 class="h5">Job description</h2>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tanger Plant </p><br> <p><b>Job Function</b>: EDS_Program Management <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Program/Project Management</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Program/Project Management Sr. Specialist in our plant in [[location]].</p><br>
<p><strong>Qualifications:</strong></p><br>
<p>• Level of studies: Bac+5 in Industrial Engineering, or a related field.</p><br>
<p>• Experience: 2 years of experience in Project Management or Production Preparation & 18 months in current position. </p><br>
<p>• Languages: Fluent in English & French</p><br>
<p>• Competencies:</p><br>
<ol>
<li>Customer Orientation.</li>
<li>Active Learning & Self -development.</li>
<li>Continuous Improvement.</li>
<li>Functional knowledge & skills.</li>
</ol> <p><strong>Key Responsibilities:</strong></p><br>
<p>• Follow the GPMS procedure throughout the project lifecycle.</p><br>
<p> • Drive the project in alignment with PM and YAZAKI expectations, ensuring full compliance with customer specifications.</p><br>
<p>• Communicate customer requirements and expectations to the team through the team leaders.</p><br>
<p>• Analyze the project schedule at each milestone (timing, required resources, process maturity, etc.) and share any identified constraints with the CSC.</p><br>
<p>. • Prepare the project risk assessment, including all issues and constraints identified for each milestone.</p><br>
<p>• Contribute actively to achieving the SOP objectives on time, with high efficiency and strong customer satisfaction.</p><br><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<h2 class="h5">Job description</h2>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Kenitra<br>
<b>Worksite / Location</b>: Kenitra Plant 1 </p><br> <p><b>Job Function</b>: EDS_Manufacturing (PP/IE) <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Production Preparation/Industrial Engineering (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a IE/PP Specialist L1 in our plant in [[location]].</p><br>
<p><strong><u>Qualifications:</u></strong></p><br>
<ul>
<li>Level of studies: Bac+5 Engineer or master’s degree in industrial engineering, Mechanical Engineering, Electrical Engineering</li>
<li>Experience: Minimum of 1 years of experience in automotive or similar area.</li>
<li>Language: Fluent speaker of French and English</li>
<li>Soft skills: Good communication, Problem solving.</li>
</ul>
<p><span><strong>Responsibility:</strong></span></p><br>
<ul>
<li>Analyze customer specifications from YAZAKI drawings and share relevant information with the Cross-Functional Team (CFT) to ensure proper reflection on the production line.</li>
<li>Ensure timely data preparation and sharing across all project phases in alignment with project milestones.</li>
<li>Perform wire tuning activities at each phase of the project.</li>
<li>Participate in, support the coordination of, and contribute to the implementation of new projects.</li>
<li>Manage and report on Production Preparation KPIs.</li>
<li>Ensure compliance with Quality Management System (QMS) requirements (IATF 16949), adherence to YEL/YMOK procedures, and application of all work standards and rules related to Environment, Health & Safety (EHS) and 5S practices.</li>
<li>Ensure that the plant has the capability to meet customer requirements (CR).</li>
</ul>
<br>
<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
</div>
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<b>Position:</b>Sales Specialist<br><br><b>Job Description:</b><p><b>About US:</b> </p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.<b>.</b> </p><br><br><br><p><b>WHAT WILL YOU DO?</b> </p><br><br><ul><li><p>Prepare and enter detailed price offers into our system, ensuring accuracy and completeness. </p><br><br></li></ul><ul><li><p>Verify and correct orders to maintain streamlined processes and efficient operations. </p><br><br></li></ul><ul><li><p>Engage in effective communication with our product managers and customers, providing prompt and helpful assistance. </p><br><br></li></ul><ul><li><p>Embrace continuous learning and professional development by actively participating in IT training programs. </p><br><br></li><li><p><span>- creating quotes for our clients, based on quotes received from vendors or in response to client requests</span></p><br><br></li><li><p><span>communicating and coordinating with the Italian team that manages the brands (vendors) assigned to them</span></p><br><br></li><li><p><span>communicating with vendors and resellers (our clients) via email and/or phone</span>;</p><br><br></li><li><p><span>use company tools (Salesforce, AX, Outlook, ARM, etc.) accurately</span></p><br><br></li></ul><br><p><b>REQUIREMENTS:</b> </p><br><br><ul><li><p>Fluent in English (B2/C1) language, enabling effective communication with international clients and business partners. </p><br><br></li></ul><ul><li><p>Strong written and verbal communication skills, capable of clearly conveying information through various channels. </p><br><br></li></ul><ul><li><p>Detail-oriented mindset to ensure meticulousness in handling offers and orders. </p><br><br></li></ul><ul><li><p>A proactive and enthusiastic learner, eager to acquire new skills and adapt to evolving industry trends. </p><br><br></li><li><p><span>ecome self-sufficient in their tasks</span></p><br><br></li><li><p><span>work proactively and accurately</span></p><br><br></li><li><p><span>collaborate with their teams in Italy and within the inside sales team in Casablanca</span></p><br><br></li><li><p><span>knowledge of Italian and English is required too</span></p><br><br></li></ul><br><p><b>WHAT WE OFFER:</b> </p><br><br><ul><li><p>Permanent contract, </p><br><br></li></ul><ul><li><p>Social advantage: CNSS, CIMR, Health insurance, </p><br><br></li></ul><ul><li><p>Working within an international organization, recognized worldwide in its sector. </p><br><br></li></ul><ul><li><p>Friendly work atmosphere and a supportive work-life balance. </p><br><br></li></ul><br><p>Join our team today and take the next step in your professional journey with us. We look forward to receiving your application! </p><br><br><p>#LI-HL1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product & Supplier Management<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Senior ServiceNow Developer to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from needs analysis to production deployment and advanced support.</p><p>At Devoteam, we are Digital Transformakers. Respect, honesty, and passion drive our tribe every day. Together, we help our clients win the digital battle: from consulting to implementing innovative technologies, to adopting new usages. Cloud, Cybersecurity, Data, DevOps, Fullstack Dev, Low Code, RPA hold no secrets for our tribe! Our 10,000+ employees are certified, trained, and supported daily to take on new innovative challenges. A leader in Cloud, Cybersecurity, and Data in EMEA, the Devoteam Group generated revenue of 1.036 billion euros in 2022 and aims to double it in the next 5 years. Devoteam Maroc, a key player in IT expertise for over 30 years (350+ consultants), is accelerating its growth by developing its nearshore expertise to meet the needs of our French, European, and Middle Eastern clients. Are you ready to join us and take on this challenge together?</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Design, develop, and configure applications and workflows on ServiceNow.</li><li>Implement, customize, and integrate the main ServiceNow modules: IT Service Management (ITSM) Customer Service Management (CSM) Human Resources Service Delivery (HRSD) Governance, Risk & Compliance (GRC)</li><li>Develop scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</li><li>Participate in integrations with third-party tools (API, Web Services, LDAP, SSO, etc.).</li><li>Adhere to ServiceNow development best practices (Scoped Apps, Flow Designer).</li><li>Contribute to the continuous improvement of the platform and maintain technological awareness.</li><li>Train and support internal teams and key users.</li></ul><p><strong>Profile sought</strong></p><p><strong>Experience</strong>: minimum 4 years of experience on ServiceNow, including 3 years on large-scale projects.</p><p>Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules among these).</p><p>Excellent knowledge of ServiceNow scripting (JavaScript on client and server side).</p><p>Solid integration skills (REST, SOAP, API).</p><p>Good understanding of ITIL processes.</p><p>Ability to work in Agile/Scrum mode.</p><p>Analytical mindset, autonomy, and ability to propose solutions.</p><p><strong>Certifications appreciated</strong></p><p>ServiceNow Certified System Administrator (CSA)</p><p>ServiceNow Certified Application Developer (CAD)</p><p>ServiceNow Certified Implementation Specialist (ITSM, CSM, HRSD...)</p><p>ITIL Foundation v4</p><p><strong>Languages</strong></p><p>French: fluent</p><p>English: fluent</p><p></p></section>
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<span>We are seeking a highly skilled Technical Interior FF&E Specialist with advanced Revit expertise to support the technical delivery of luxury hospitality interior projects.<br> This role focuses on developing, coordinating, and delivering detailed interior documentation from Stage 2 through Stage 5, ensuring design intent is accurately translated into coordinated, buildable, and procurement-ready information.<br> You will work across high-end hospitality and residential projects, contributing to the production of technically robust interior packages within a BIM-led environment.<br> Responsibilities Produce and coordinate detailed Revit-based interior documentation across all project stages (2–5) Develop technical drawing packages including GA plans, layouts, RCPs, elevations, sections, and bespoke joinery details Prepare and manage FF&E and OS&E schedules, specifications, and asset registers Ensure documentation is suitable for tender, procurement, and construction use Coordinate closely with architectural, structural, MEP, and interior design teams within shared BIM environments Support technical resolution of materials, finishes, furniture systems, and bespoke interior elements Support FF&E/OS&E procurement documentation, sample tracking, and product approvals Ensure all solutions meet durability, performance, maintenance, and luxury hospitality standards Maintain consistency, accuracy, and quality across all deliverables Global project exposure - work on luxury hospitality projects across Europe, Africa, and Latin America.<br> A truly international team - collaborate across cultures, disciplines, and time zones with people bringing diverse perspectives and expertise.<br> High ownership environment aswe value initiative, independent thinking, and people who are ready to take responsibility for meaningful work.<br> Growth opportunities as we scale rapidly, we create new opportunities internally and support team members in expanding their scope and responsibilities.<br> Flexible formats of collaboration.<br> Depending on the role, we offer fully remote, hybrid, and on-site opportunities designed to support effective collaboration and individual productivity.<br> Collaborate beyond design: work alongside architecture, branding, landscape, and operational teams to create cohesive experiences.<br> Work on projects from concept to realization: contribute across the full architectural journey, from early vision and planning to execution and operational experience.<br> Exposure to luxury standards and materials: work with elevated design references, premium finishes, and globally inspired concepts.<br> Bachelor's or Master's Degree in interior Architecture or similar 8-15 years of experience in interior architectural design Professional English proficiency, both written and verbal.<br> Proven proficiency in: Revit (Architectural) Experience in hospitality or residential projects (villas, hotels, resorts).<br> Solid understanding of materials, structural elements, detailing, and documentation workflows.<br> Excellent communication and coordination skills.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a Senior ServiceNow Developer to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Devoteam, we are Digital Transformakers. Respect, honesty, and passion drive our team every day. Together, we help our clients win the digital battle: from consulting and implementing innovative technologies to driving user adoption. Cloud, Cybersecurity, Data, DevOps, Fullstack Development, Low Code, and RPA hold no secrets for our team! Our 10,000+ employees are certified, trained, and supported daily to tackle new and innovative challenges. A leader in Cloud, Cybersecurity, and Data in EMEA, the Devoteam Group achieved a revenue of €1.036 billion in 2022 and aims to double it within the next five years. Devoteam Morocco, a leading player in IT expertise for over 30 years (350+ consultants), is accelerating its growth by developing its nearshore expertise activities to meet the needs of our French, European, and Middle Eastern clients. Are you ready to join us and take on this challenge together?</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules:</font></font></p><ul><li>IT Service Management (ITSM)</li><li>Customer Service Management (CSM)</li><li>Human Resources Service Delivery (HRSD)</li><li>Governance, Risk & Compliance (GRC)</li></ul><p>D velopper des scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 4 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></p><p>Certifications appr ci es</p><ul><li>ServiceNow Certified System Administrator (CSA)</li><li>ServiceNow Certified Application Developer (CAD)</li><li>ServiceNow Certified Implementation Specialist (ITSM, CSM, HRSD...)</li><li>ITIL Foundation v4</li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></li></ul><p></p></section>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Aseptic Product Quality, Associate Director serves as the quality subject matter expert for aseptic manufacturing within the External & Product Quality Assurance Eye Care Global Team. This role provides quality leadership in support of due diligence activities at third-party manufacturers (TPMs/CMOs) and contributes as a key member of cross-functional teams.The Associate Director is responsible for performing aseptic assessments, supporting aseptic-related investigations, and advancing the implementation of best practices across the external manufacturing network. The role also evaluates aseptic standards across internal and external operations, while maintaining awareness of evolving technologies and industry practices .In close partnership with TPMs/CMOs and internal stakeholders, this position drives continuous improvement through the proactive identification, assessment, prioritization, and mitigation of aseptic risk. The role also fosters strong collaboration across AbbVie manufacturing sites, global aseptic teams, and cross-functional partners to strengthen quality oversight and ensure alignment across the network.</p><br><p>Responsibilities</p><br><ul><li>Lead the Aseptic External & Product Quality Assurance Eye Care Global Team by developing and implementing aseptic strategies that ensure robust product quality assurance.</li><li>Conduct due diligence visits to prospective external partners (TPMs/CMOs) as a member of cross-functional teams.</li><li>Perform hands-on assessments of aseptic manufacturing operations, processes, and controls, while driving the implementation and adoption of aseptic best practices across external partners to strengthen quality systems and operational performance.</li><li>Provide technical quality leadership for aseptic-related investigations, including root cause identification, risk evaluation, and the development of corrective and preventive actions.</li><li>Monitor and evaluate emerging technologies, regulatory expectations, and industry trends related to aseptic manufacturing and contamination control.</li><li>Provide quality oversight of external manufacturing operations to ensure compliance with applicable regulatory requirements and quality standards, while proactively identifying, assessing, prioritizing, and mitigating aseptic risks.</li><li>Deliver strategic input and recommendations to support risk-based decision-making for aseptic manufacturing and external quality operations.</li><li>Build and sustain collaborative relationships with AbbVie internal manufacturing sites, global aseptic teams, and cross-functional stakeholders.</li><li>Support the escalation, communication, and resolution of significant aseptic quality issues that may affect product quality or supply continuity.</li><li>Foster and promote a strong quality culture centered on proactive risk management, continuous improvement, product quality, and operational excellence</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree in relevant Life Science or other technical required. Graduate degree desired. Technical or Analytical background required for problem resolution with technical, quality, product and or engineering related issues.</li><li>Total combined years of experience. Minimum of 10+ in Quality Assurance Operations Management, Regulatory, Operations, or Technical Support in a pharmaceutical setting. Required regulatory inspection experience with direct interaction with regulatory inspectors. Direct Plant experience in a pharmaceutical setting with a minimum of 5 years preferred.</li><li>Knowledge and a comprehensive understanding of some biological and/or pharmaceutical technologies (sterile, biological, liquid, ointments, devices, solid tablets and caplets, suspensions, granulations, soft elastic capsules, gel caps, extended release products, coating solutions, and/or active pharmaceutical ingredients).</li><li>Possesses knowledge and a skill set to operate within an environment that requires a high degree of urgency, strong analytical and problem solving skills, positive interpersonal skills, ability to manage multiple complex tasks simultaneously, and capable of performing as leaders, team members and individuals.</li><li>Strong quality assurance / control, manufacturing, laboratory, technical support, regulatory, and / or validation background is required.</li><li>A wide range of activities are undertaken from long term strategy development to short term crisis management. The incumbent must be capable of understanding and overcoming differing cultural and language obstacles to provide solutions that satisfy Corporate, Divisional, regional, and local objectives to effectively manage the action plans that will resolve the issues.</li><li>Experience working the requirements for third party external manufacturing.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br> Company culture : <p><b>HEOMI </b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency.
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<br> Job : <p>As part of our ongoing development, we are recruiting Digital Marketing Managers.</p><br><br><p>As a digital marketing specialist, you will be responsible for the traffic generated on our site, as well as for planning, implementing, and optimizing our online advertising campaigns.</p><br><br><p>You will work closely with our marketing team to achieve our internal objectives and ensure the growth of our company and the satisfaction of our customers.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>The profile we are looking for:</strong></u></p><br><br><ul><li>First experience in managing online advertising campaigns, particularly on Meta, Google Ads, and Bing Ads... and others</li><li>Proficiency in advertising performance analysis and monitoring tools.</li><li>Demonstrated ability to optimize campaigns to achieve performance goals.</li><li>Strong analytical skills and the ability to interpret data to make informed decisions.</li><li>Excellent communication skills and ability to work in a team.</li></ul><p>We are looking for colleagues with a great team spirit, who are autonomous, curious, and dynamic. <br> </p><br><br><p><u><strong>The recruitment process:</strong></u></p><br><br><ul><li>An initial phone call with our Recruitment Officer. If this first step is successful, you will have an HR interview, followed by an operational interview with the managers.</li><li>The diversity of profiles and experiences of the talents that make up our teams reflects our CSR policy and our commitments </li><li>Want to know more about the company? Visit our website: https://heomi.fr/</li></ul> <br><br> </div>
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<span>Casablanca Needs a Teacher of Psychology for an Immediate Start IGCSE and A level Our client is a leading British international school in Morocco, delivering a high-quality education based on the National Curriculum for England from the Early Years through to A Levels. Serving a diverse community of local and international families representing more than 35 nationalities, the school is recognised for its strong academic standards, outstanding pastoral care and commitment to developing confident, well-rounded young people. Set within a modern, purpose-built campus, students benefit from excellent specialist facilities for science, technology, sport, music and the performing arts, together with a broad programme of extracurricular activities. With consistently strong examination results, 100% university acceptance for graduating students and a collaborative team of dedicated educators, this is an exciting opportunity to join a thriving international school committed to excellence in teaching and learning. Salary and Benefits • £25k = 26000 MAD per month starting net salary for someone with around two years’ experience. • £32k = 33000 MAD per month net would be the top of our pay scale, typically for someone with around 10+ years’ relevant experience. • 10,000 MAD monthly allowance is specifically a housing allowance (equivalent to approximately £800 per month / £9,600 per year). • An annual 4,000 MAD flight allowance for the staff member. • Flights at the start and end of the contract for the staff member and any accompanying dependants. • Comprehensive medical insurance (including dental) for the staff member and dependants. • Free tuition for up to two children, with only minor additional costs such as uniform. Recruitment Criteria • Bachelor's degree in the relevant subject or Education. • Recognised teaching qualification (PGCE, B.Ed., or equivalent). • A minimum of two years' recent teaching experience within the British curriculum is preferred. • Strong knowledge of the National Curriculum for England and, where appropriate, Cambridge International programmes. • A commitment to high standards of teaching, learning and student achievement. • Excellent classroom management and effective communication skills. • Ability to work collaboratively within a diverse international school community. • Commitment to safeguarding, child protection and promoting student wellbeing. • Visas only available for certain nationalities - please check with your consultant. Casablanca offers expatriate teachers an exciting blend of modern city living and rich Moroccan culture. As Morocco's largest city, it boasts excellent restaurants, cafés, shopping, beaches and a thriving international community. With a mild climate, a relaxed coastal lifestyle and easy access to destinations such as Marrakech, Rabat and the Atlas Mountains, Casablanca is an ideal location for educators seeking both professional growth and unforgettable travel experiences.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>inDrive is looking for a PR Specialist to join our EMEA Communications team and support the company's communications efforts across the Maghreb region, with a primary focus on Morocco. Reporting to the Senior PR Manager, MENA, you will be responsible for implementing PR initiatives, coordinating communications projects, and strengthening inDrive's media presence in the market. You will work closely with regional communications, marketing, business, and public affairs teams to execute strategic PR activities and ensure consistent brand positioning across the region. Support the development and execution of PR plans and communication campaigns in Morocco and other Maghreb markets. Coordinate and implement PR projects and initiatives in collaboration with cross-functional teams, including marketing, business, and public affairs. Manage day-to-day relationships with local PR agencies, media partners, and external stakeholders. Assist in planning and monitoring PR budgets and campaign performance. Coordinate media outreach, interview opportunities, press releases, and proactive storytelling initiatives. Monitor media coverage, industry trends, and the competitive landscape to identify communication opportunities and risks. Prepare regular reports on PR activities, campaign results, and media performance. Support the organization of media events, press briefings, corporate announcements, and executive communications. Represent inDrive in communications with local media and at industry events when required. Ensure smooth coordination between local and regional teams, maintaining alignment with EMEA and MENA communications priorities. Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's or Master's degree in Communications, Journalism, Public Relations, Marketing, or a related field. 3 years of relevant experience in public relations, corporate communications, or external communications. Agency experience is a strong advantage. Proven experience in planning and executing PR campaigns and communication projects. Strong understanding of the Moroccan media landscape. Excellent written and verbal communication skills in English and French; Arabic is highly desirable. Strong project management and organizational skills with the ability to manage multiple priorities simultaneously. Experience working with media, agencies, and external stakeholders. Ability to collaborate effectively with cross-functional and multicultural teams. Strong interpersonal skills and a proactive, solution-oriented mindset. Experience in technology, mobility, or international companies is an advantage.</p><p></p></section>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
<p>About the role Casablanca (on-site) 24/7 rotating shifts, including nights, weekends and public holidays Nuit e is hiring a Monitoring Specialist to join our 24/7 Monitoring team and become one of the people who keeps our clients, suppliers and technical platforms running smoothly around the clock. You'll watch the metrics that matter: revenue, bookings, traffic, conversion, API health, supplier connectivity; spot when something looks off, dig into why, and make sure the right people know about it fast. Some days that means catching a supplier connectivity issue before a client even notices it; other nights it means being the person who keeps a live incident under control until it's resolved. This is a growing team, and you'll be joining at a foundational moment: a lot of the monitoring tooling and dashboards you'll rely on don't exist yet, which means you'll have real input into building them. What makes it interesting for you: Real ownership from day one: you'll help design the dashboards, KPIs and monitoring processes the team runs on going forward not just follow an existing playbook Broad visibility across the business: you'll work directly with Engineering, Key Account Managers and leadership, and become the person people trust for a clear read on what's actually happening You'll build a rare skill set: reading dense operational data fast, diagnosing root cause across client, supplier, connectivity, API and mapping issues, and knowing exactly when to act versus escalate You're joining a fast-growing company: Nuit e has grown significantly since 2022 and raised a $48M Series A led by Accel, and this team is central to keeping that growth healthy The kind of problems you'll work on: Why did bookings or revenue for this client just drop and what do we do about it? Is this API error a one-off blip or the start of something bigger? Is this a client issue, a supplier issue, a connectivity issue, or something in mapping? How do we build the dashboards and alerts so the team catches problems before they become incidents?</p><p><strong>Desired Candidate Profile</strong></p><p>This role fits someone who:</p><ul><li>Has 2+ years of experience in monitoring, operations, data analysis, technical support, revenue operations or a similar role</li><li>Is comfortable working with large volumes of data, and genuinely enjoys spotting patterns and anomalies in it</li><li>Has strong Excel/Google Sheets skills (SQL or BI experience is a plus)</li><li>Can investigate issues using logs, dashboards and system data without needing someone to hold their hand</li><li>Communicates clearly you can explain a technical or data-driven issue so people who aren't in the weeds with you understand it and act on it</li><li><br></li></ul>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tangier Logistics Hub </p><br> <p><b>Job Function</b>: EDS_Logistics <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Operational Logistics</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Material Planning Specialist L1 in our plant in [[location]].</p><br> <p><span><strong>Your Profile:</strong></span></p><br>
<p>• Level of studies: Master's degree in logistics, supply chain, technical fields or equivalent.</p><br>
<p>• Experience: 1 or 2 years of experience in similar area.</p><br>
<p>• Languages: Fluent in English.</p><br> <p>Main responsibilities:</p><br>
Task
Detailed description of main activities
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Manage procurement process.
Daily execution of the procurement process related to serial materials supply under your portfolio
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Follow up and take action to ensure coverage of Raw Materials as per Plant´s Production Plan.
Attend production plan by bringing Raw Materials on time according to current stock policy.
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Raise and manage alerts when needed.
Understand and manage risks to minimize impact on production line. Raise information to management in order to avoid line stoppages/impact at Customers.
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Release Forecasts and Firm Orders to Suppliers.
Sending weekly Orders and forecast to Suppliers in order to share furthers demands with them.
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Keep detailed records on procurement activity, materials quantity, specifications etc
Make traceability for the weekly demands/coverage. Assure correct parameters in ERP system.
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Control inventory levels and ensure availability of material during emergencies.
Track trough the properly tools (Coverage table, exception message & etc) correct level of stock face to requirements. Make happen property escalation due to critical/emergency components.
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Manage Logistics Claims with Supplier.
Follow up GQRS treatment in order to recover potential losses due to Supplier´s responsibility.
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Manage relation between Supplier and internal stakeholders.
Act as the interface between Suppliers and internl stakeholders (Operations, Quality, Financial etc)
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Support in new/end of projects phases.
Execute or support in the procurement activities regarding start/end of projects
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<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p>Reporting to the Tooling Supervisor, the Tooling Specialist is responsible for ensuring the preventive and corrective maintenance of plastic injection molds. The role also involves carrying out various activities related to mold repair, troubleshooting, modification, and maintenance processes to ensure optimal tooling performance and production continuity.</p><br><br><br><b>Responsibilities</b> <br><ul>
<li>Execute and monitor the preventive maintenance schedule for plastic injection molds.</li>
<li>Perform corrective maintenance on plastic injection molds to ensure their reliability and proper operation.</li>
<li>Monitor the condition, compliance, and availability of production resources and supplies (tooling, machines, spare parts, etc.).</li>
<li>Communicate effectively with the Production Department and manage priorities related to mold status to minimize production downtime.</li>
<li>Identify equipment and component malfunctions and implement appropriate corrective actions.</li>
<li>Propose and implement continuous improvement initiatives related to productivity, quality, safety, and cost efficiency.</li>
<li>Verify, complete, and maintain daily reports and maintenance tracking documentation.</li>
<li>Provide technical support to the Engineering, Production, Quality, and Maintenance departments.</li>
<li>Inspect produced parts and develop rework solutions when necessary.</li>
<li>Participate in tooling analysis and continuous improvement meetings.</li>
<li>Manufacture and machine precision mechanical components.</li>
<li>Ensure compliance with quality standards and customer requirements.</li>
<li>Ensure adherence to health and safety policies, rules, and procedures.</li>
<li>Ensure compliance with environmental procedures and regulations.</li>
</ul><br><br><b>Skills</b> <br>AutoCAD<br>SolidWorks (CAD)<br>Injection Molding<br>Tooling<br><br><br><b>Education Requirements</b> <br><p>Technician Diploma (Bac+2), preferably as a Specialized Technician in Tooling, Mold Making, or Mechanical Manufacturing Methods.</p><br><br><br><b>Experience Requirements</b> <br><p>Experience in mechanical manufacturing or injection molding, preferably in the automotive industry, is an asset.</p><br><br><br><b>Certifications / Licenses</b> <br><p>NA</p><br><br><br><b>Languages</b> <br><ul>
<li>French</li>
<li>English</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<span>Join Our Team as a Local Support Specialist at RateHawk!<br> Are you passionate about travel and tech?<br> Do you speak English and Italian fluently?<br> If so, we’d love to have you join our fast-growing international travel-tech company!<br> At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.<br> What We Offer: Remote Work: Work from the comfort of your home!<br> Salary: base payment + monthly bonus.<br> Dynamic Team: Be part of a young and energetic group of specialists.<br> Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills.<br> Learning & Development: We support your growth through seminars, trainings, and conferences.<br> Perks: Take advantage of corporate discounts on hotels and other services.<br> The Process: Application: we will review your CV once you apply!<br> Meeting with HR: A friendly chat with our HR team.<br> One minute Internet Speed Test: Just to make sure you’re all set for remote work.<br> Meeting with Hiring Manager: Another friendly chat.<br> Interview results and offer!<br> If this sounds like the perfect fit for you, we’d love to hear from you!<br> Apply now and let’s create amazing travel experiences together!<br> Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.<br>notion.site/recruitment-privacy-notice What You'll Do: Help Our Partners: Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.<br> Be Transparent & Customer-Centric: Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.<br> Handle Tickets & Escalations: Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.<br> Manage Bookings: Handle booking modifications and relocations with attention to detail and urgency.<br> Team Collaboration: Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.<br> Manage Expectations: Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.<br> Record Details: Accurately document all work and partner interactions in our CRM system.<br> What We're Looking For: Language Skills: Advanced level of Italian and English – you’ll need to speak and write fluently.<br> Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!<br> Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!<br> Proactive Mindset: You don’t just solve problems – you prevent them.<br> You anticipate partner needs and take initiative.<br> Cool Under Pressure: Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.<br> Empathetic Communicator: You understand and empathize with customer concerns while working toward the best solution.<br> Quick Learner: Fast at picking up new tools, systems, and processes with a result-oriented mindset.<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>