Laboratory Specialist Jobs in Morocco
422 Jobs Found
<h2 class="h5">Job description</h2>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p><span>The Laboratory Technician is responsible for performing dimensional and geometrical testing, ensuring the accuracy of measurements, and supporting quality control activities. The role involves analyzing technical drawings, operating metrology equipment, and ensuring compliance with quality standards.</span></p><br><br><br><b>Responsibilities</b> <br><ul>
<li><span>Analyze and interpret technical drawings, with strong knowledge of GPS (Geometrical Product Specifications) and tolerance standards</span></li>
<li><span>Perform measurements and report results</span></li>
<li><span>Create measurement programs using 3D metrology software (PC-DMIS, Calypso, MCOSMOS)</span></li>
<li><span>Experience in dimensional and 3D inspection (CMM, 3D scanning, etc.)</span></li>
<li><span>Ensure calibration management of measurement equipment</span></li>
<li><span>Ensure proper configuration based on quality issue history</span></li>
<li><span>Validate product modifications</span></li>
<li><span>Provide support during new product launches</span></li>
<li><span>Evaluate process capability for new projects</span></li>
<li><span>Measure injected parts according to drawings and make decisions on non-conforming dimensions</span></li>
<li><span>Conduct MSA studies and analyze the results</span></li>
<li><span>Check factory equipment and adjust when possible</span></li>
<li><span>Stop production if necessary or ensure containment to protect the customer in case of quality defects</span></li>
<li><span>Verify and approve calibration certificates from external laboratories</span></li>
<li><span>Ensure compliance with quality, safety, and environmental standards</span></li>
<li><span>Ensure that laboratory deliverables are submitted on time to the APQP engineer</span></li>
</ul><br><br><b>Skills</b> <br>Coordinate Measuring Machine (CMM)<br>Tolerance Analysis<br>Engineering Drawings<br><br><br><b>Education Requirements</b> <br><p><span>Bachelor’s degree (Bac +3) in Metrology, Industrial Engineering, or Physics</span></p><br><br><br><b>Experience Requirements</b> <br><p>Between 3 and 5 years of experience in laboratory (Metrology)</p><br><br><br><b>Certifications / Licenses</b> <br><p>NA</p><br><br><br><b>Languages</b> <br><p><span><strong>French:</strong> Professional proficiency</span></p><br>
<p><span><strong>English:</strong> Intermediate proficiency</span></p><br><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<h2 class="h5">Job description</h2>
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<span>Paid Media Specialist (Google Ads, Meta Ads & Performance Marketing) – Remote Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Reports To: Marketing Director / Head of Growth About the Role At Pavago, one of our clients is hiring a Paid Media Specialist to own paid advertising strategy, campaign execution, and performance optimization across Google Ads, Meta Ads, and other digital advertising platforms.<br> This is not a campaign monitoring role.<br> You’ll be responsible for: Paid media strategy and execution Lead generation and customer acquisition Campaign optimization Budget management Landing page performance Data analysis and reporting You’ll work closely with marketing leadership to drive measurable business growth through continuous testing, optimization, and data-driven decision-making.<br> If you think in terms of CPL, CPA, ROAS, conversion rates, and revenue growth , this role is built for you.<br> What You’ll Own Google Ads Management Plan, launch, and optimize campaigns across: Google Search Display Performance Max (PMax) Local Services Ads (LSA) Manage: Keyword research Match types Negative keywords Bid strategies Ad copy Monitor budgets, campaign pacing, and daily performance.<br> Identify opportunities to improve efficiency and scale successful campaigns.<br> Meta Ads Management Build and optimize campaigns across: Facebook Instagram Manage campaigns focused on: Brand awareness Lead generation Remarketing Build and optimize: Custom audiences Lookalike audiences Retargeting campaigns Collaborate with creative teams to improve ad copy, imagery, video assets, and overall creative performance.<br> Landing Pages & Conversion Optimization Work with landing page platforms such as: Unbounce Instapage Similar tools Conduct A/B testing on: Headlines CTAs Forms Layouts Continuously improve landing page conversion rates through testing and optimization.<br> Performance Analysis & Reporting Build weekly and monthly performance reports.<br> Monitor: Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Identify trends, optimization opportunities, and performance issues early.<br> Present actionable recommendations backed by campaign data.<br> What Makes You a Strong Fit You think in business outcomes—not vanity metrics.<br> You treat advertising budgets like your own investment.<br> You proactively identify issues before they become problems.<br> You continuously test, optimize, and improve performance.<br> You stay current with advertising platform updates and industry trends.<br> You thrive in fast-paced, performance-focused environments.<br> You take ownership of campaign performance from strategy through optimization.<br> Required Experience & Skills Experience 3+ years of hands-on paid media management experience.<br> Proven experience managing: Google Ads Google Search Performance Max (PMax) Local Services Ads (LSA) Experience managing Meta Ads campaigns end-to-end.<br> Experience managing monthly advertising budgets of $50,000+ .<br> Core Skills Strong analytical and problem-solving abilities.<br> Proven ability to optimize campaigns based on performance data.<br> Experience managing multiple campaigns simultaneously.<br> Excellent written and verbal English communication skills.<br> Comfortable working independently in a remote environment.<br> Nice-to-Have Experience in: Home services B2B Local service businesses Familiarity with: HubSpot CallRail CRM platforms Call tracking systems Experience supporting: Multi-location businesses Franchise organizations Basic HTML and CSS knowledge for landing page updates.<br> What a Typical Day Looks Like Review paid media dashboards and campaign performance.<br> Optimize bids, budgets, audiences, and ad creatives.<br> Launch new Google and Meta campaigns.<br> Monitor campaign pacing and advertising spend.<br> Test new ad copy, creatives, and landing pages.<br> Analyze campaign data and identify optimization opportunities.<br> Prepare reports and growth recommendations.<br> Collaborate with marketing leadership on campaign priorities.<br> In short: You’ll drive profitable customer acquisition by continuously optimizing paid media campaigns, improving conversions, and maximizing return on advertising spend.<br> Key Metrics for Success (KPIs) Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Lead quality and revenue contribution Budget efficiency and campaign scalability Why Join Us?<br> Own paid media strategy across multiple advertising platforms.<br> Make a direct impact on lead generation and revenue growth.<br> Join a performance-focused environment with measurable outcomes.<br> Work with modern advertising tools and technologies.<br> Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Paid Media Specialist Performance Marketing Manager Growth Marketing Manager Head of Paid Media Interview Process Initial Recruiter Screening Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Campaign Strategy & Optimization Scenario) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the next step in our hiring process and can be completed whenever it’s convenient for you.<br> Rather than repeating your background across multiple screening calls, you’ll have one opportunity to introduce yourself, discuss your paid media experience, and highlight the results you’ve achieved.<br> Your video will be reviewed by the hiring team before moving to the next stage, helping streamline the interview process.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about paid media, enjoy optimizing campaign performance, and love turning advertising spend into measurable business growth, we’d love to hear from you.<br> Apply today and help drive high-impact marketing campaigns that generate real business results.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Paid Media Specialist (Google Ads, Meta Ads & Performance Marketing) – Remote Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Reports To: Marketing Director / Head of Growth About the Role At Pavago, one of our clients is hiring a Paid Media Specialist to own paid advertising strategy, campaign execution, and performance optimization across Google Ads, Meta Ads, and other digital advertising platforms.<br> This is not a campaign monitoring role.<br> You’ll be responsible for: Paid media strategy and execution Lead generation and customer acquisition Campaign optimization Budget management Landing page performance Data analysis and reporting You’ll work closely with marketing leadership to drive measurable business growth through continuous testing, optimization, and data-driven decision-making.<br> If you think in terms of CPL, CPA, ROAS, conversion rates, and revenue growth , this role is built for you.<br> What You’ll Own Google Ads Management Plan, launch, and optimize campaigns across: Google Search Display Performance Max (PMax) Local Services Ads (LSA) Manage: Keyword research Match types Negative keywords Bid strategies Ad copy Monitor budgets, campaign pacing, and daily performance.<br> Identify opportunities to improve efficiency and scale successful campaigns.<br> Meta Ads Management Build and optimize campaigns across: Facebook Instagram Manage campaigns focused on: Brand awareness Lead generation Remarketing Build and optimize: Custom audiences Lookalike audiences Retargeting campaigns Collaborate with creative teams to improve ad copy, imagery, video assets, and overall creative performance.<br> Landing Pages & Conversion Optimization Work with landing page platforms such as: Unbounce Instapage Similar tools Conduct A/B testing on: Headlines CTAs Forms Layouts Continuously improve landing page conversion rates through testing and optimization.<br> Performance Analysis & Reporting Build weekly and monthly performance reports.<br> Monitor: Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Identify trends, optimization opportunities, and performance issues early.<br> Present actionable recommendations backed by campaign data.<br> What Makes You a Strong Fit You think in business outcomes—not vanity metrics.<br> You treat advertising budgets like your own investment.<br> You proactively identify issues before they become problems.<br> You continuously test, optimize, and improve performance.<br> You stay current with advertising platform updates and industry trends.<br> You thrive in fast-paced, performance-focused environments.<br> You take ownership of campaign performance from strategy through optimization.<br> Required Experience & Skills Experience 3+ years of hands-on paid media management experience.<br> Proven experience managing: Google Ads Google Search Performance Max (PMax) Local Services Ads (LSA) Experience managing Meta Ads campaigns end-to-end.<br> Experience managing monthly advertising budgets of $50,000+ .<br> Core Skills Strong analytical and problem-solving abilities.<br> Proven ability to optimize campaigns based on performance data.<br> Experience managing multiple campaigns simultaneously.<br> Excellent written and verbal English communication skills.<br> Comfortable working independently in a remote environment.<br> Nice-to-Have Experience in: Home services B2B Local service businesses Familiarity with: HubSpot CallRail CRM platforms Call tracking systems Experience supporting: Multi-location businesses Franchise organizations Basic HTML and CSS knowledge for landing page updates.<br> What a Typical Day Looks Like Review paid media dashboards and campaign performance.<br> Optimize bids, budgets, audiences, and ad creatives.<br> Launch new Google and Meta campaigns.<br> Monitor campaign pacing and advertising spend.<br> Test new ad copy, creatives, and landing pages.<br> Analyze campaign data and identify optimization opportunities.<br> Prepare reports and growth recommendations.<br> Collaborate with marketing leadership on campaign priorities.<br> In short: You’ll drive profitable customer acquisition by continuously optimizing paid media campaigns, improving conversions, and maximizing return on advertising spend.<br> Key Metrics for Success (KPIs) Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Lead quality and revenue contribution Budget efficiency and campaign scalability Why Join Us?<br> Own paid media strategy across multiple advertising platforms.<br> Make a direct impact on lead generation and revenue growth.<br> Join a performance-focused environment with measurable outcomes.<br> Work with modern advertising tools and technologies.<br> Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Paid Media Specialist Performance Marketing Manager Growth Marketing Manager Head of Paid Media Interview Process Initial Recruiter Screening Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Campaign Strategy & Optimization Scenario) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the next step in our hiring process and can be completed whenever it’s convenient for you.<br> Rather than repeating your background across multiple screening calls, you’ll have one opportunity to introduce yourself, discuss your paid media experience, and highlight the results you’ve achieved.<br> Your video will be reviewed by the hiring team before moving to the next stage, helping streamline the interview process.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about paid media, enjoy optimizing campaign performance, and love turning advertising spend into measurable business growth, we’d love to hear from you.<br> Apply today and help drive high-impact marketing campaigns that generate real business results.<br></span> </div>
<div><p><strong>AFR Customer & Ops Specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>AFR Customer & Ops Specialist </strong>in Morocco. In this role, you will, provide day-to-day administrative support with readily available advice for AFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p> <p><strong>In this AFR Customer & Ops Specialist position </strong></p> <ul> <li>You will, under direct or close supervision, support the delivery of air freight forwarding processes and activities for internal and external customers.</li> <li>You will perform assigned tasks of a generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>You will undertake routine tasks, including research, data processing, data validation, and documentation.</li> <li>You will, under guidance, gather input for the Freight Control Center and collect details, information, and instructions for the operations team.</li> <li>You will perform tasks to support the determination of freight rates for incoming and outgoing materials and products.</li> <li>You will gather and provide information for customer visits to maintain strong business relationships with existing clients and enhance customer retention.</li> <li>You will record information and data related to shipping tenders.</li> <li>You will enter data, share information, and support shipment documentation for freight forwarding activities.</li> <li>You will collate data and prepare reports and updates on account performance to support other team members.</li> <li>You will follow defined processes, systems, and methodologies to ensure the effective delivery of assigned tasks.</li> <li>You will review recurring routine issues encountered during service delivery and escalate them to your supervisor for guidance when required.</li> </ul> <p>In area of AFR product:</p> <ul> <li>You will create or confirm transport orders, perform bookings, and optimize booking.</li> <li>You will prepare, review, and distribute all required import and export documentation.</li> <li>You will identify supplier performance issues and propose solutions to improve service performance and operational efficiency.</li> <li>You will update customs shipment information and physical status records and resolve customer issues and incidents in a timely manner</li> </ul> <p><strong>Qualifications & Experience</strong></p> <ul> <li>Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Customs Brokerage, Customs Regulations, Certificate Of Origin, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul> <ul> <li>Education Level</li> </ul> <p> Vocational/Specialized/Technical/Certification</p> <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p><font color="#ffffff">#LI-MEA</font></p></div>
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<span></span><p><strong>Join Yazaki. Connect to the future. </strong></p><br> <p><strong>Country</strong>: Morocco (MA) <br><strong>City</strong>: Kenitra<br><strong>Worksite / Location</strong>: Kenitra Plant 2 </p><br> <p><strong>Job Function</strong>: CFO_Finance & Controlling <br><strong>Job Discipline</strong>: <br><strong>Job Family</strong>: Finance</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Accounts Payable Specialist L2 in our plant in Kenitra.</p><br>
<p><span><strong><span>Your Profile:</span></strong></span></p><br>
<p><span>• Level of studies: Master's degree in finance, accounting fields or similar.</span></p><br>
<p><span>• Experience: 2 years of experience & 18 months in current position. </span></p><br>
<p><span>• Languages: Fluent in English. (Good knowledge in accounting and finance)</span></p><br> <p><span><strong><span>Main responsibilities:</span> </strong></span></p><br>
Task
Detailed description of main activities
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Invoice Processing
Review incoming invoices for accuracy, completeness, and compliance with company policies and country regulaions.
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Data Entry and Coding
Accurately enter invoice data into our financial system (SAP), assigning appropriate cost centers and account codes, matching with correct Delivery notes, Scheduling agreements, or Purchase orders.
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Issue Resolution
Proactively identify and resolve any discrepancies or issues that may arise during the invoice processing workflow
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Verification and Approval
Verify the accuracy of invoice information, obtain necessary approvals, and ensure all required documentation is attached before processing<br>Monitor and decrease GRNI Balances
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Compliance & Collaboration
Ensure compliance with company policies, accounting principles, and relevant regulation<br>Stay informed about changes in accounting standards and implement necessary adjustments.<br>Collaborate with internal departments, including purchasing, Logistics...... and finance, to resolve discrepancies and streamline processes.
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Reports
Provide management information regarding AP subledger and AP KPIs <br>Provide or deal with any suppliers or function queries in a timely basis including Auditors requests<br>AP processing backlog Monitoring<br>Ensure escalation process for issues that can not be solved locally <br>
Continuous Improvement
Identify opportunities for process improvement within the accounts payable function and/or Cross functionally .
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<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you Dare to Grow with us?</p><p>YOUR ROLE</p><p>The role of the Business Control Specialist is to ensure the management of the company s financial and operational performance by providing reliable, relevant, and timely analyses to the management team. This role involves preparing and monitoring budgets, implementing performance indicators (KPIs), analyzing variances between forecasts and actuals, and supporting strategic decision-making. The specialist acts as a true business partner to operational teams to optimize resources, improve profitability, and ensure compliance with established financial objectives.</p><p>WHAT ARE YOU GOING TO DO?</p><ul><li>Budget preparation: Prepare, coordinate, and consolidate annual and forecast budgets with various departments.</li><li>Performance monitoring: Implement and track key performance indicators (KPIs) to measure profitability and operational efficiency.</li><li>Variance analysis: Compare actual results with forecasts, analyze variances, and recommend corrective actions.</li><li>Financial reporting: Produce regular reports (monthly, quarterly, and annual) for management and stakeholders.</li><li>Cost optimization: Identify improvement levers to optimize expenses and enhance operating margins.</li><li>Decision-making support: Provide relevant financial analyses to support strategic decisions by management.</li><li>Project monitoring: Assist in the financial management of investment or transformation projects.</li><li>Internal control: Ensure compliance with internal procedures and accounting and tax regulations.</li><li>Cross-functional collaboration: Work closely with operational, accounting, and management teams to ensure efficient and aligned resource management.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION</h2><p>Master (Bac +5) en contr le de gestion, finance d entreprise, Comptabilit , Contr le, et Audit, ou dipl me d cole de commerce avec sp cialisation en finance ou contr le de gestion.</p><h2>EXPERIENCE</h2><p>Minimum of 5 years of experience in financial reporting, business control, or auditing.</p><p>Experience in transportation and logistics companies, as well as in diversified and multi-product organizations.</p><h2>TECHNICAL SKILLS</h2><p>Knowledge of financial systems such as SAP, SAGE, JDE, Cosy, and OneStream.</p><p>Strong proficiency in Microsoft Office Suite (especially advanced Excel for data analysis and reporting); Power BI is a plus.</p><p>Excellent written and verbal communication in English and French.</p><h2>PERSONAL & INTERPERSONAL SKILLS</h2><p>Strong analytical and problem-solving skills with attention to detail.</p><p>Strategic thinking: Supporting decision-making and aligning financial performance with business objectives.</p><p>Proactive, and able to manage multiple priorities under pressure.</p><p>Organized, reliable, and committed to meeting deadlines.</p><p>Integrity: Maintaining ethical standards and confidentiality in financial matters.</p><p>Excellent communication and strong negotiation skills.</p><p>Team-oriented with the ability to collaborate across departments and regions.</p>
<h2 class="h5">Job description</h2>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tangier Logistics Hub </p><br> <p><b>Job Function</b>: ECS_Logistics <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Operational Logistics</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Logistics Specialist L1 in our plant in [[location]].</p><br> <p><span><strong><span>Your Profile:</span></strong></span></p><br>
<p><span>• Level of studies: Engineering or Master's degree in Logistics , supply chain , technical fields or equivalent.</span></p><br>
<p><span>• Experience: 1 year of experience or internships in similar area. </span></p><br>
<p><span>• Languages: Fluent in English.</span></p><br> <p><span><strong><span>Main responsibilities:</span> </strong></span></p><br>
Area of responsibility
Detailed description of main activities
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Manage procurement process.
Daily execution of the procurement process related to serial materials supply under your portfolio
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Follow up and take action to ensure coverage of Raw Materials as per Plant´s Production Plan.
Attend production plan by bringing Raw Materials on time according to current stock policy.
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Raise and manage alerts when needed.
Understand and manage risks to minimize impact on production line. Raise information to management in order to avoid line stoppages/impact at Customers.
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Release Forecasts and Firm Orders to Suppliers.
Sending weekly Orders and forecast to Suppliers in order to share furthers demands with them.
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Keep detailed records on procurement activity, materials quantity, specifications etc
Make traceability for the weekly demands/coverage. Assure correct parameters in ERP system.
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Control inventory levels and ensure availability of material during emergencies.
Track trough the properly tools (Coverage table, exception message & etc) correct level of stock face to requirements. Make happen property escalation due to critical/emergency components.
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Manage Logistics Claims with Supplier.
Follow up GQRS treatment in order to recover potential losses due to Supplier´s responsibility.
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Manage relation between Supplier and internal stakeholders.
Act as the interface between Suppliers and internl stakeholders (Operations, Quality, Financial etc)
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Support in new/end of projects phases.
Execute or support in the procurement activities regarding start/end of projects
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<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Kenitra<br>
<b>Worksite / Location</b>: Kenitra Plant 2 </p><br> <p><b>Job Function</b>: EDS_Engineering <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: D&D</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a EDS Engineering Specialist L1 in our plant in [[location]].</p><br>
<p><strong>Your Profile:</strong></p><br>
<p>• Level of studies: Engineering or Master's degree in Industrial engineering, technical fields or equivalent. </p><br>
<p>• Experience: 1 year of experience or internships in similar area. </p><br>
<p>• Languages: Fluent level in English & French.</p><br> <p><strong>Main responsibilities:</strong></p><br>
Task
Detailed description of main activities
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Personal management
Follows the company hygiene and safety rules.<br>Participates in internal audits when requested.<br>Participates in Lean activities carried out by the company.<br>Participates in workshops and meetings.<br>Participates in Benchmarking studies when requested.<br>Manage Wrike activity and fullfillement
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Manufacturing Design Preparation
<br>-Creation of industrial 2D drawings and relevants deliveries<br>-Analyse/prepare design change requests according to internal and customer drawings
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Engineering change management
-ECR processing (Input, check, cross check and outputs)<br>-ECO Processing for engineering changes and for new drawings<br>-Identifies, catalogs and analyzes the documents, standards, specifications assigned to the product.<br>-Manages PN follow up file<br>-Identifies new component and manages related tasks in regards to New PN creations and registration<br>-Ensures compliance to DFM rules during engineering change processing
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Analytical & Problem Solving
-Identifies new crimping combinations and make appropriete requestes to relevant entities<br>-Analyses Handling manuals, Supplier and customer specefications, Standards related to products<br>-Performs splice matrix and DC matrix and complete analysis with appropriate data<br>-Supports in problem analysis<br>-Participates in the analysis and management of claims (8D, 5 Whys).
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Communication and Teamworking
-Communicats with CSC for changes implementation<br>-Supports Yazaki Production plants in case of questions or requests<br>-Supports other internal functional units<br>-Supports in Customer drawing processing, customer request analysis and ECRs creation
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VA/VE and DFM activities
-Supports at cost reduction activities<br>-Prepares analysis for DFM activities, participate to the followup meetings and assure implementation of assigned actions
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Processes Policies and Procedures
Comply with all company’s processes, policies and procedures both on local and central level (including Global HQ); align these with local legislation and requirements.
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<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>As part of our business development, we are looking for a <strong>Procurement Specialist</strong> responsible for managing the entire purchasing process, from defining needs to contracting and monitoring supplier performance.</p><br><br><p>The position holder will work closely with internal stakeholders and global purchasing teams to ensure cost optimization, risk management, and compliance with company policies.</p><br><br><p>Main Missions<br>Purchasing and Sourcing Management<br>Manage end-to-end purchasing processes (Source-to-Contract).<br>Conduct tenders (RFI, RFQ, RFP) for local purchasing categories, in line with the overall purchasing strategy.<br>Analyze and evaluate supplier proposals to identify the best solutions in terms of cost, quality, and performance.<br>Develop and implement sourcing strategies adapted to business needs.<br>Identify opportunities for optimization and cost reduction while maintaining the expected level of service.<br>Supplier Management<br>Manage the supplier integration, qualification, and administrative follow-up process.<br>Develop and maintain long-term relationships with strategic suppliers.<br>Monitor supplier performance through quality, cost, and delivery indicators.<br>Participate in resolving commercial and contractual disputes.<br>Contract Management<br>Prepare, negotiate, and manage contracts with suppliers.<br>Ensure contractual compliance and adherence to internal, legal, and regulatory requirements.<br>Ensure the creation, updating, and monitoring of contracts in purchasing tools (Ariba or equivalent).<br>Ensure the accuracy and availability of contractual documentation.<br>Collaboration and Stakeholder Management<br>Be the preferred point of contact for local stakeholders on all purchasing and contract-related matters.<br>Collaborate with business teams to understand needs, define specifications, and develop procurement strategies.<br>Ensure alignment of purchasing activities with Group policies, tools, and processes.<br>Work in coordination with global purchasing teams to deploy international standards and initiatives.<br>Governance, Compliance, and Continuous Improvement<br>Ensure compliance with purchasing policies, internal procedures, and applicable regulations.<br>Participate in audits, reporting activities, and documentary controls.<br>Promote ethical, transparent, and sustainable purchasing practices.<br>Contribute to continuous improvement projects, digitalization, and harmonization of purchasing processes.<br>Analyze spending data to measure savings achieved and identify areas for improvement.</p><br><br> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><p>Master's degree (Bac+5) in Purchasing, Supply Chain, Commerce, Management, or equivalent.<br>Minimum 3 to 5 years of experience in purchasing, strategic sourcing, or supplier management.<br>Proficiency in Source-to-Contract processes and negotiation techniques.<br>Experience in managing tenders, contracts, and supplier relationships.<br>Good knowledge of purchasing tools and e-procurement (ideally SAP Ariba, SAP, or equivalent).<br>Ability to analyze spending, supplier data, and performance indicators.<br>Excellent communication and stakeholder management skills.<br>Strong negotiation, influence, and problem-solving abilities.<br>Organized, rigorous, and attentive to detail.<br>Good understanding of compliance, governance, and purchasing risk management issues.<br>Continuous improvement mindset and ability to work in an international and matrix environment.<br>Proficiency in French and a good level of professional English, both written and spoken.</p><br><br><p><br><strong>What we offer</strong><br>An international and collaborative work environment.<br>Opportunities for professional development and internal mobility.<br>Access to continuous training and skills development programs.<br>Participation in strategic projects and purchasing transformation.<br>An attractive remuneration package including fixed salary, bonus, and social benefits.<br>A culture that fosters innovation, autonomy, and continuous improvement.</p><br><br> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Discovery Biotherapeutics and Genetic Medicine (BGM) at AbbVie is seeking a Lab Automation Engineer to support and advance innovation in laboratory process automation. In this role, you will help transform manual workflows into scalable, efficient, and high-quality automated systems while ensuring reliable performance of integrated laboratory instrumentation. You will contribute across the full lifecycle of assay automation and instrument integration, including concept development, requirements definition, protocol optimization, troubleshooting, and end-to-end validation. This role will have broad impact on biotherapeutic discovery efforts across AbbVie’s core therapeutic areas, including Immunology, Oncology, Neuroscience, and Aesthetics. </p><br><p><strong>Responsibilities: </strong></p><br><ul><li>Maintain and optimize Hamilton integrated high-throughput screening platforms to support standardized applications at scale. </li><li>Partner with laboratory scientists to conceptualize, define, and implement new high-throughput cell-based and in vitro assay automation solutions. </li><li>Design of CAD models for 3D printing or custom vendor production delivering prototype and production parts. </li><li>Provide onboarding, training, and troubleshooting support to scientists using integrated automation platforms. </li><li>Implement and refine laboratory instrument software to enable efficient, scalable high-throughput sample processing. </li><li>Evaluate, pilot, and deploy new efficiency capabilities such as physical AI or autonomous science to continuously advance our laboratory operations. </li><li>Manage automation-related consumable inventories and track equipment performance. </li></ul><br>Qualifications<br><br><ul><li>Bachelor’s or Master's degree in Biomedical Engineering, Mechanical Engineering, Biotechnology, or a related field with typically 5+ (BS) or 2+ (MS) years of experience</li><li>Proven experience operating and programming automated liquid handling platforms such as Hamilton (Venus), Dynamic Devices, and Opentrons, as well as other complex laboratory systems. </li><li>Strong working knowledge of in vitro functional and immunoassays, including ELISA, flow cytometry, cell-based potency assays, internalization assays, and related techniques. </li><li>Demonstrated proficiency in CAD design and production of custom system components. </li><li>Strong communication and collaboration skills with diverse internal and external stakeholders across scientific, engineering, and operational functions. </li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Experience managing vendors for large installations, including design reviews, FATs, SATs, and validation activities. </li><li>Demonstrated experience implementing orchestration across multiple system integrations. </li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p>For our entity Nunhmes Maroc, we are looking for a Sales Specialist to join our Vegetable Seeds Team.</p><br><br><br><p>The position will be based in Agadir.</p><br><br><br><p><strong>What you can expect:</strong></p><br><br><br><p><span><strong><span>Core Responsibilities / T</span></strong><strong><span>asks</span></strong></span></p><br><br><p>This position is directly reporting to the Country Sales Manager Maghreb and west Africa.</p><br><br><br><br><p><strong>Functional / Operational tasks:</strong></p><br><br><br><p>• Accountable for the sales achievement of his crops in Morocco directly or indirectly through daily contact with distributors, dealers, nurseries, and growers.</p><br><br><p>• Develop and monitor customer key accounts.</p><br><br><p>• Visiting customers and potential customers to evaluate needs and convert into sales opportunities.</p><br><br><p>• Main aim is achieving APV market leadership, by maximizing sales volumes in all growing areas of his crops.</p><br><br><p>• Be a member of different crop teams in EMEA and actively participate and help in achieving EMEA sales targets</p><br><br><p>• Collecting data on consumers, competitors and market place and consolidating information into actionable items, reports and presentations.</p><br><br><p>• Contribute to APV market leadership strategy, implementing and follow up of action plans targeting customers to enhance APV market share and boosting loyalty.</p><br><br><p>• Day to day (experimental and sales) activities & Build up a robust sales network and customer data base to APV that secure the strategic growth objectives.</p><br><br><p>• The support of sales in Morocco through his capabilities to promote APV varieties directly or through distributor’s teams and retailers.</p><br><br><p>• Customer relationship and coordinate the implementation and follow up of the local marketing activities through building, maintaining, and enhancing strong relationship with all stakeholders in the seeds value chain.</p><br><br><p>• Involve in Customer teams coaching and technical trainings</p><br><br><p>• Conducting different levels of trialing in main growing and potential areas.</p><br><br><p>• Concluding the experimental results at customer level and convert it to sales that will positively impact on our market share through.</p><br><br><p>• The support of sales in Morocco through his capabilities to promote APV varieties directly or through distributor’s teams and retailers.</p><br><br><p>• Customer relationship and coordinate the implementation and follow up of the local marketing activities through building, maintaining, and enhancing strong relationship with all stakeholders in the seeds value chain.</p><br><br><p>• Involve in Customer teams coaching and technical trainings</p><br><br><p>• Conducting different levels of trialing in main growing and potential areas.</p><br><br><p>• Concluding the experimental results at customer level and convert it to sales that will positively impact on our market share through.</p><br><br><br><p><span><strong>What we expect:</strong></span></p><br><br><br><p><strong>Education: </strong></p><br><br><p>• Agricultural engineering </p><br><br><br><p><strong>Working Experience: </strong></p><br><br><p>• Breadth/depth of experience required (minimum 5years’ experience)<br>• Experience working with similar systems in a similar business environment (especially Tomato & Pepper)</p><br><br><br><p><strong>Industry and/or Country specific requirements:</strong></p><br><br><p>• Agadir / Morocco<br>• Seed industry (Tomato & Pepper )</p><br><br><br><p><strong>Technical & Professional Knowledge:</strong> </p><br><br><p>• Knowledge of vegetable seeds market <br>• Ability to communicate and influence<br>• Team worker & Able to work in a matrix organization </p><br><br><br><p><strong>IT skills:</strong></p><br><br><p>• Microsoft skills </p><br><br><br><p><strong>Language skills (level):</strong></p><br><br><p>• Arabic : fluent<br>• French: fluent<br>• English, Business fluency</p><br><br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<p><strong>HR Generalist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>HR Generalist </strong>in Morocco. In this role, you will develop and administer various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this HR Generalist position </strong></p><br><br> <p><strong>Payroll Management</strong></p><br><br> <ul> <li><strong>You will</strong> act as the primary liaison between the company and the external payroll provider.</li> <li><strong>You will</strong> prepare, validate, and submit monthly payroll inputs.</li> <li><strong>You will</strong> review payroll outputs and ensure accuracy before final approval.</li> <li><strong>You will</strong> investigate and resolve payroll discrepancies and employee payroll queries.</li> <li><strong>You will</strong> ensure compliance with labor laws, tax regulations, and company policies.</li> <li><strong>You will</strong> coordinate payroll-related audits and maintain necessary documentation.</li> <li><strong>You will</strong> generate payroll reports and provide payroll data analysis as required.</li> </ul> <p><strong>HR Administration</strong></p><br><br> <ul> <li><strong>You will</strong> maintain accurate employee records and HR databases.</li> <li><strong>You will</strong> prepare employment contracts, amendments, certificates, and HR correspondence.</li> <li><strong>You will</strong> ensure proper filing and maintenance of employee documentation.</li> <li><strong>You will</strong> monitor employee leaves, attendance records, and HR-related transactions.</li> <li><strong>You will</strong> support benefits administration and employee data updates.</li> </ul> <p><strong>Onboarding & Offboarding</strong></p><br><br> <ul> <li><strong>You will</strong> coordinate the end-to-end onboarding and offboarding process for new employees.</li> <li><strong>You will</strong> prepare onboarding documentation and employment packages.</li> <li><strong>You will</strong> coordinate induction sessions and orientation programs.</li> <li><strong>You will</strong> ensure all necessary systems, accesses, and equipment are arranged before the start date.</li> <li><strong>You will</strong> monitor probation periods and support confirmation processes.</li> <li><strong>You will</strong> coordinate resignation and termination processes.</li> </ul> <p><strong>Talent Development</strong></p><br><br> <ul> <li><strong>You will</strong> support the implementation of Learning & Development initiatives.</li> <li><strong>You will</strong> coordinate training logistics, registrations, attendance tracking, and reporting.</li> <li><strong>You will</strong> maintain training records and development plans.</li> <li><strong>You will</strong> support talent review and succession planning processes.</li> <li><strong>You will</strong> assist in monitoring employee development activities and learning effectiveness.</li> <li><strong>You will</strong> generate reports related to training participation and development metrics.</li> </ul> <p><strong>Performance Management Support</strong></p><br><br> <ul> <li><strong>You will</strong> support the annual and mid-year performance review cycles.</li> <li><strong>You will</strong> coordinate performance management timelines and communications.</li> <li><strong>You will</strong> track completion rates and provide follow-up support to managers and employees.</li> <li><strong>You will</strong> prepare performance management reports and dashboards.</li> <li><strong>You will</strong> support calibration and talent review meetings</li> </ul> <p><strong>Qualifications & Experience</strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <ul> <li>Bachelor’s Degree in Human Resources, Business Administration, Commerce, or a related field.</li> <li>HR certification (preferred).</li> </ul> <p><strong>Experience Level</strong></p><br><br> <ul> <li>More than 3 years of experience in Human Resources.</li> <li>Exposure to key HR functions, including Payroll Management, Talent Management, Compensation & Benefits (C&B), and Employee/Industrial Relations (ER/IR).</li> <li>Strong business acumen and understanding of HR's impact on organizational objectives.</li> <li>Proven experience in building and maintaining effective stakeholder relationships.</li> <li>Proven experience in delivering and supporting organizational change initiatives and projects.</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. <br>LI-MEA</em></p><br><br><br> </div>
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<p><span>The Global Production Planning team (GPP) is responsible for order orchestration and the effective management of order planning and order fulfillment processes on behalf of the business, ensuring the best possible customer experience.</span></p><br><p><span>The main focus is on managing internal stakeholder escalations at the regional level by anticipating and mitigating manufacturing issues and collaborating with cross-functional teams to resolve them. The goal is to maximize shipment performance, particularly during End-of-Quarter (EOQ) and </span>Inventory Delivery Commitment (IDC<span>) periods.</span></p><br><p><span>Join us to do the best work of your career and make a profound social impact as an <strong>Order Management Specialist</strong> on our <strong>Order Management</strong> Team in <strong>Casablanca.</strong></span></p><br><br>Responsibilities:<br><ul><li>Act as the primary liaison between factories and cross-functional stakeholders, managing internal customer escalations</li><li>Partner with Sales and Operations to ensure shipment plans are met, especially during IDC & EOQ periods</li><li>Manage regional backlog by resolving manufacturing issues and prioritizing orders to accelerate shipping</li><li>Collaborate with procurement teams to mitigate shortages, expedite production, and optimize order release</li><li>Track regional performance, benchmark across regions, and address recurring supply chain challenges</li><li>Drive process improvements while building strong stakeholder relationships and leading regional business updates</li></ul><br><br>Qualifications:<br><ul><li>Demonstrate excellent verbal and written communication skills in English </li><li>Graduated in the last 12 months with a degree in Business administration or Engineering</li><li>Collaborate effectively within cross-functional teams, building strong interpersonal relationships</li><li>Apply strong analytical and problem-solving skills to identify root causes and drive data-driven decisions</li><li>Manage multiple priorities in a fast-paced environment with strong time management and attention to detail</li><li>Work proactively with a high level of ownership, taking initiative to resolve issues and drive outcomes</li><li>Anticipate trends and mitigate risks through data analysis, influencing decisions with a consultative approach</li></ul><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Retention Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Manage and optimize the return journey from the customer’s first request to final resolution; Convert refund requests into exchanges, replacements, store credit, or upsell opportunities; Build retention scripts and save-offer playbooks based on customer intent and return reason; Build strong and lasting customer relationships; Monitor the online customer journey and identify friction points in product pages, checkout, post-purchase, and return flows; Support customers through chatbot and live calls to improve resolution rates and reduce the need for returns; Collaborate with Marketing, CX, Product, and Webstore teams to improve the post-purchase experience and reduce friction; Handle sensitive customer data with care and security.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level for both spoken and written) ; Minimum 2 years of experience in Customer Support, Customer Success, Retention, or eCommerce operations ; Commercial mindset with a focus on saving revenue, reducing returns/refunds where appropriate, and improving the overall customer experience; Comfortable negotiating and presenting alternatives (exchanges, upgrades, store credit, etc.<br>) to achieve retention outcomes; Hands-on experience with CRM systems, chatbot tools, ticketing systems, and/or call center workflows; Ability to configure and optimize basic workflows, scripts, and dashboards within these tools; Strong ability to work cross-functionally with Customer Support, IT, Marketing, Product, and Webstore teams; Analytical ability to identify patterns, recurring issues, and improvement opportunities in customer behavior and processes; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 3 PM–11 PM CET; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Retention Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 345</span> </div>
<p><strong>AFR ops Customer specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>DHL Global Forwarding </strong>– Morocco has an opening for a <strong>AFR ops Customer specialist</strong> where you will provide day-to-day administrative support with readily available advice for AFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p> <p><strong>In this AFR ops Customer specialist position </strong></p> <ul> <li>Under direct/close supervision, you will support the delivery of air freight forwarding processes and activities for internal and external customers.</li> <li>You will perform assigned tasks of generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>You will undertake routine tasks such as research, data processing and validation, and documentation.</li> <li>Under guidance, you will gather input for the freight control center, and details, information, and instructions for the operations team.</li> <li>You will perform tasks to support the determination of freight rates on incoming and outgoing materials and products.</li> <li>You will gather and provide information for customer visits to maintain close business relationships with existing clients and enhance customer retention.</li> <li>You will record information and data for shipping tenders.</li> <li>You will enter data and share information, and support shipment documentation for freight forwarding.</li> <li>You will collate data and draft reports and updates for account performances to support other team members.</li> <li>You will follow defined processes, systems, and methods for the delivery of assigned tasks.</li> <li>You will check recurring routine issues faced during delivery; otherwise, you will escalate to your supervisor for inputs and guidance.</li> </ul> <p>In the area of AFR product:</p> <ul> <li>You will create or confirm transport orders, perform bookings, and optimize bookings.</li> <li>You will prepare, control, and distribute all required Import/Export documents.</li> <li>You will identify performance issues of suppliers and propose solutions to improve performance.</li> <li>You will update Customs shipment information and physical status, and resolve customer issues and incidents.</li> <li>You will support and interact primarily with colleagues of your own team.</li> <li>You will communicate information that requires little explanation or interpretation.</li> <li>You will address task-related issues appropriately to maintain work relationships.</li> </ul> <p><strong>Now, here’s what we need from you</strong></p> <ul> <li>Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Customs Brokerage, Customs Regulations, Certificate Of Origin, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback.</li> <li>Education Level: Vocational/Specialized/Technical/Certification.</li> <li>Experience Level: less than 2 years.</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p><font color="#ffffff">#LI-MEA</font></p>
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<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br><strong>Department Focus:</strong><br>
<span>The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</span><br> <strong>Your Impact:</strong><br>
<span>As a Frontline Support Specialist, you are crucial to delivering exceptional customer experiences and ensuring seamless service operations. You will be the primary point of contact for most customers, efficiently resolving technical issues and addressing needs with precision. Your work directly enhances customer satisfaction, prevents churn, and contributes to continued subscription and potential expansion, impacting customer retention and lifetime value. By ensuring businesses maximize product potential and maintain seamless experiences, you will drive higher customer satisfaction scores (CSAT), Net Promoter Scores (NPS), and faster resolution times. You will also streamline internal processes through timely inter-team communication and effective initial troubleshooting, leading to improved efficiency across the organization.</span><br> <strong>Work Arrangement:</strong><br>
<span>This position requires work beyond standard business hours, including weekends and holidays on a rotating schedule. While a typical work week may consist of Monday-Friday, 10:00 am to 7:00 pm or 11:00 am to 8:00 pm, there will be flexibility expected to accommodate operational needs. Rest assured, all work performed in accordance with this schedule will be compensated according to local legal frameworks, including overtime and holiday pay regulations. Hours of work: Working between 7:00 am - 10:00 pm on a regular basis Monday - Friday, and weekends on a rotating schedule, holidays depending on business needs.</span><br> <strong>**This position requires full-time in-office attendance for the first 3 months of employment to support onboarding and team integration. Following this initial period, the role transitions to a hybrid schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home.**</strong><br><br><p><b>What you will do:</b></p><br><ul>
<li>Prioritize, organize, and manage your workload to ensure timely resolution of customer support tickets, using advanced CX management tools (approx. 40%).</li>
<li>Act as the primary point of contact for customers, efficiently resolving technical and administrative issues and addressing customer needs with precision and care (approx. 25%).</li>
<li>Independently troubleshoot and resolve common technical glitches and administrative issues for SMB Deliverect accounts (approx. 15%).</li>
<li>Conduct initial investigations and gather information for commercial and retention-focused requests for SMB accounts, and assist with commercial gesture requests (approx. 10%).</li>
<li>Coordinate with internal teams and external partners, managing escalations to subject matter experts or the Investigation Team when issues require deeper technical analysis or fall outside direct ownership (approx. 10%).</li>
</ul><br><p><b>What you will Bring: </b></p><br><ul>
<li>Fluency in Arabic and English is essential, with strong written and verbal communication skills; fluency in French would be a significant advantage.</li>
<li>At least 2 years of relevant experience in a customer support, IT Helpdesk or solutions consulting role, preferably within the SaaS industry, or equivalent work experience.</li>
<li>Strong ownership skills to ensure high-quality and timely ticket follow-up and resolution.</li>
<li>Excellent structure and organization abilities to efficiently handle your workload using advanced CX management tools, ensuring a smooth workflow and timely resolution of customer support tickets.</li>
<li>Solid communication skills to handle complicated customer issues and emotions, dealing with any criticism professionally.</li>
<li>Adaptability to provide stellar customer experience on any communication channel selected by Deliverect at any time.</li>
<li>Strong collaboration skills to work effectively across teams, fostering positive team dynamics and contributing to goals.</li>
<li>Critical thinking and creative problem-solving when faced with challenging issues which require out-of-the-box troubleshooting.</li>
<li>Autonomy and confidence to be self-driven and have the ability to handle pushback.</li>
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<span>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence.<br> We’ve evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise.<br> We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling.<br> This is made possible by relying on 3 pillars of excellence: 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona).<br> Our proprietary AI orchestrator.<br> Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions.<br> Ready to kick start your career with us?<br> About this role This role will give you the opportunity to work on high added value data governance and data quality projects, building robust data management frameworks for our clients within a growing service company.<br> As our Data Governance Specialist, you will help clients take control of their data assets — defining policies, enforcing quality standards, managing metadata, and deploying governance tooling.<br> You will collaborate closely with data engineers, analysts, and client stakeholders to embed governance practices across the full data lifecycle.<br> What will you do?<br> Design, implement, and operationalize data governance frameworks across client engagements, covering the following areas: DATA GOVERNANCE & POLICY Define and implement data governance frameworks, policies, and standards tailored to client environments.<br> Establish data ownership, stewardship models, and accountability structures across business and technical teams.<br> Develop and maintain data dictionaries, business glossaries, and classification taxonomies.<br> Ensure compliance with data regulations and internal data management policies (GDPR, BCBS 239, etc.<br>). DATA QUALITY & LINEAGE Design and implement data quality rules, profiling routines, and monitoring dashboards.<br> Investigate and remediate data quality issues across structured and unstructured data sources.<br> Map and document end-to-end data lineage to support auditability and impact analysis.<br> Define and track data quality KPIs and SLAs in collaboration with data owners.<br> METADATA & CATALOGUING Deploy and administer data catalog and metadata management tools (e.<br>g. Informatica, Collibra, Alation, Microsoft Purview).<br> Enrich metadata assets with business context, ownership, sensitivity classification, and usage information.<br> Drive adoption of the data catalog across business and technical teams.<br> TOOLING & INTEGRATION Configure and operate data governance platforms, primarily Informatica (IDMC, Axon, EDC, DQ) and equivalent tools.<br> Integrate governance tooling with existing data pipelines, warehouses, and BI environments.<br> Automate data quality checks and governance workflows within ETL/ELT pipelines.<br> OTHER Provide internal training and knowledge-sharing sessions on data governance best practices.<br> Support the Team Lead/Manager on client relationships, business development, and internal projects.<br> Who are you?<br> EDUCATION & PROFESSIONAL EXPERIENCE Master’s degree in a relevant field such as Computer Science, Information Systems, Data Management, Statistics, or Applied Mathematics.<br> Full proficiency in French and English 3 to 6 years of experience in data governance, data management, or data engineering with a strong governance focus.<br> Experience working in a consulting, financial services, or multi-client environment is a plus.<br> TECHNICAL SKILLS DATA GOVERNANCE TOOLS Proven hands-on experience with Informatica (IDMC / Intelligent Data Management Cloud, Axon Data Governance, Enterprise Data Catalog, Data Quality).<br> Experience with other governance and cataloguing platforms such as Collibra, Alation, Ataccama, or Microsoft Purview.<br> Familiarity with data quality tools: Great Expectations, Monte Carlo, Soda, or equivalent.<br> DATA ENGINEERING & QUERYING Solid experience with SQL for data profiling, querying, and quality rule implementation across relational databases and data warehouses (Snowflake, BigQuery, Synapse, Redshift).<br> Experience in Python for automating data quality checks, metadata extraction, and governance workflows.<br> Understanding of ETL/ELT pipelines and ability to embed governance controls within them (dbt, Airflow, Informatica PowerCenter/IDMC).<br> DATA ARCHITECTURE & PLATFORMS Good understanding of data platform architectures: data lake, lakehouse, and data warehouse environments.<br> Familiarity with cloud platforms and their native governance services: Azure Purview, AWS Glue Data Catalog, Google Dataplex.<br> Understanding of data modelling concepts and their impact on governance (dimensional modelling, data vault, etc.<br>). STANDARDS & COMPLIANCE Knowledge of data governance frameworks and standards: DAMA-DMBOK, BCBS 239, GDPR, ISO 8000.<br> Experience defining and applying data classification schemes (sensitivity labels, PII tagging, retention policies).<br> Exposure to master data management (MDM) concepts and tools is a plus.<br> INTERPERSONAL SKILLS Ability to engage and influence both technical teams and business stakeholders on data governance topics.<br> Strong analytical mindset with the ability to diagnose data quality issues and translate them into actionable remediation plans.<br> Good communication skills with the ability to document governance frameworks clearly and present findings to senior audiences.<br> Detail-oriented, rigorous, and comfortable working across multiple client contexts simultaneously.<br> What we offer A competitive salary.<br> A great working environment.<br> A steep learning curve with interesting and diverse topics to work on.<br> A healthy work-life balance.<br> Health insurance benefits.<br> Equal opportunity employer Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, training and job termination).<br> If you believe you match our requirements and values, we would be happy to hear from you.<br> Visit our website to know more about us, our services and company culture.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Laboratory and Diagnostic Officer provides basic technical support and assistance in laboratory systems strengthening and diagnostics under the STRIDES Morocco Activity. The position supports the day-to-day implementation of laboratory-related activities under the guidance of the Senior Laboratory and Diagnostic Officer, assists with the development of technical materials and reports, and contributes to workplan preparation and progress documentation. Working closely with the senior technical team, relevant government counterparts, and in-country partners, the Officer will support the delivery of laboratory and diagnostic interventions, monitor activity progress, and assist in building the capacity of the national laboratory system .</p><p>Accountabilities:</p><ul><li>Assists in providing technical support for the implementation of laboratory systems strengthening and diagnostic activities in alignment with Morocco's national health priorities and STRIDES Morocco workplan objectives.</li><li>Supports engagement with the Ministry of Health and relevant government counterparts by preparing documentation, logistics, and follow-up materials for technical meetings and activities.</li><li>Contributes to the development and dissemination of laboratory-related tools, guidelines, training materials, and standard operating procedures.</li><li>Monitors and maintains project protocols, instruments, data sets, manuals, training materials, and reports related to laboratory systems and diagnostics.</li><li>Conducts searches of published literature and technical resources on evolving issues in laboratory systems, diagnostics, and global health security.</li><li>Contributes to the development and sharing of lessons learned, knowledge products, innovations, and best practices related to laboratory strengthening in Morocco.</li><li>Works closely with the assigned technical team to ensure laboratory activities are implemented according to standard operating procedures and project quality standards.</li><li>Provides quality control and quality assurance support for laboratory-related technical outputs and deliverables.</li><li>Supports workplan preparation, finalization, and tracking of activity progress against approved timelines.</li><li>Participates in client and funder meetings and assists with the preparation of related reports and presentations.</li><li>Provides administrative and logistical support for technical training events, workshops, field visits, and other laboratory-related activities.</li><li>Supports preparation of quarterly and annual progress reports and other required project documentation.</li><li>Gathers information, data, and statistics needed to provide evidence for reports, presentations, and technical papers.</li><li>Assists with compiling technical content including reports, presentations, and manuscripts.</li><li>Participates in data review processes and supports the use of data for decision-making.</li><li>Performs other duties as assigned.</li></ul><p>Applied Knowledge & Skills:</p><ul><li>Basic working knowledge of laboratory systems, biosafety, and quality management principles relevant to public health programs.</li><li>Familiarity with Morocco's public health system and national laboratory landscape.</li><li>Basic understanding of diagnostic methods and laboratory quality standards (e.g., ISO 15189, SLIPTA) as they apply to national health systems.</li><li>Proficiency with database management software and online search tools required.</li><li>Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.</li><li>Articulate, professional, and able to communicate in a clear, positive manner with clients, government counterparts, and staff.</li><li>Excellent oral and written communication skills; professional proficiency in Arabic, French, and English required.</li><li>Excellent organizational and analytical skills.</li><li>Demonstrated proficiency with using Microsoft Office Suite required.</li><li>Ability to analyze and interpret data, identify errors, and prepare reports.</li><li>Ability to solve problems and implement corrective action as needed.</li></ul><p>Problem Solving & Impact:</p><ul><li>Works on problems of moderate scope that require analysis or interpretation of various factors.</li><li>Exercises judgment within defined procedures and practices to determine appropriate action.</li><li>Builds rapport with internal and external staff.</li><li>Decision may affect a work unit or area within a department.</li></ul><p>Supervision Given/Received:</p><ul><li>Has no supervisory responsibility.</li><li>Receives general instructions on routine work and detailed instructions on new assignments or projects.</li><li>Reports to the Senior Laboratory and Diagnostic Officer, STRIDES Morocco.</li></ul><p>Typical Physical Demands:</p><ul><li>Typical office environment.</li><li>Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.</li><li>Ability to sit and stand for extended periods of time.</li><li>Ability to lift/move up to 5 lbs.</li></ul><p>Technology to be Used:</p><ul><li>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.</li></ul><p>Travel Requirements:</p><ul><li>10% - 25%</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or its international equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or a related field.</li><li>Typically requires 2+ years of relevant experience in laboratory systems, diagnostics, or a related technical area.</li><li>Prior work experience in a non-governmental organization (NGO), government agency, or private organization preferred.</li><li>Exposure to USAID- or U.S. Department of State-funded projects in Morocco or the MENA region is an advantage.</li><li>Professional proficiency in Arabic, French, and English; strong written and verbal communication skills in all three languages required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Laboratory and Diagnostic Officer provides technical leadership and guidance in laboratory systems strengthening and diagnostics under the STRIDES Morocco Activity. The position leads the day-to-day implementation of laboratory-related activities, ensures alignment with Morocco's national health priorities and donor requirements, and supports the development of technical deliverables and reports. Working closely with the Project Director, relevant government entities, and in-country partners, the Officer will drive the technical quality of laboratory and diagnostic interventions, oversee related workplan timelines and budgets, and contribute to building the capacity of the national laboratory system. The position may supervise junior technical staff and short-term consultants supporting laboratory activities. Accountabilities: Provides technical leadership in laboratory systems strengthening, diagnostics, and related public health areas in alignment with Morocco's national health priorities and global health security objectives. Engages with the Ministry of Health and relevant government entities to support the implementation of laboratory-related activities and ensure alignment with national standards and regulatory frameworks. Supports the development and implementation of laboratory policies, quality management standards, and improvement processes at the national and subnational levels. Maintains ongoing technical dialogue with in-country counterparts, implementing partners, and relevant stakeholders to advance STRIDES Morocco laboratory objectives. Contributes to the development of tools, guidelines, training materials, and standard operating procedures relevant to laboratory and diagnostic systems in Morocco. Works on problems of moderate to complex scope that require evaluation of variable factors and demonstrates good judgment in selecting methods and approaches for obtaining solutions. Leads the day-to-day technical implementation of laboratory activities and tracks delivery of outputs against the approved workplan. Identifies gaps in laboratory capacity and develops targeted, evidence-based strategies to address them. Provides ongoing technical mentorship, on-the-job support, and capacity building to national counterparts and subnational laboratory staff. Monitors and maintains project protocols, instruments, data sets, manuals, training materials, and reports related to laboratory systems and diagnostics. Develops or writes technical briefs, reports, and other materials to facilitate research, dissemination of best practices, and policy development. Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategies and guidelines. Assists with implementing components of the technical portions of the project plan within given resource and financial constraints. Develops and monitors technical work plans and budgets in coordination with the project team. Prepares and delivers presentations on progress to the project team, HQ staff, and the U.S. Department of State as required. Contributes to the development and review of annual reports and workplans. Ensures technical deliverables are consistent with best practices in the field and meet client and funder contractual obligations. Identifies areas for improved efficiency or effectiveness within prescribed parameters and institutes enhancements to procedures Applied Knowledge & Skills: Strong technical knowledge of laboratory systems strengthening, biosafety, and quality management systems (e.g., ISO 15189, SLIPTA). Strong technical knowledge of diagnostic methods including molecular diagnostics and genomic sequencing. Familiarity with Morocco's public health system, national laboratory landscape, and the MENA regional health security context. Experience working with government counterparts and national health institutions in Morocco. Solid knowledge of standards for the technical area, operational processes and procedures, work, and task flow. Has the ability to manage projects, set realistic priorities, and plan for the successful implementation of activities. Strong interpersonal, written, and verbal communication skills; professional proficiency in Arabic, French, and English required. Relevant computer software skills including, at a minimum, the standard applications in MS Office. Problem Solving & Impact: Works on problems of moderate to complex scope that require review of various factors. Exercises good judgment with selecting methods and techniques to determine appropriate action. Decisions may cause delays and affect a work unit or area within a department. Identifies and raises issues to senior technical staff Networks with key internal and external personnel. Supervision Given/Received: May supervise junior technical staff and short-term consultants supporting laboratory activities. Serves as mentor to less experienced technical staff. Reports to the Project Director, STRIDES Morocco. Education: Master's degree or its international equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or a related field. Project Management (PM) Certification preferred. Experience: Typically requires 6+ years of relevant experience in laboratory systems strengthening, diagnostics, or a related technical area. Documented experience providing technical assistance and capacity building in laboratory systems or global health security. Experience on USAID- or U.S. Department of State-funded projects in Morocco or the MENA region strongly preferred. Prior work experience in a non-governmental organization (NGO), government agency, or private organization. Professional proficiency in Arabic, French, and English; strong written and verbal communication skills in all three languages required. Typical Physical Demands: Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. Ability to sit and stand for extended periods of time. Ability to lift/move up to 5 lbs. Technology to be Used: Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Travel Requirements: 10% - 25% The expected hiring salary range for this role is MAD 300,000 - 500,000 for annual gross salary.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's degree or its international equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or a related field. Project Management (PM) Certification preferred.</p><p>Typically requires 6+ years of relevant experience in laboratory systems strengthening, diagnostics, or a related technical area. Documented experience providing technical assistance and capacity building in laboratory systems or global health security. Experience on USAID- or U.S. Department of State-funded projects in Morocco or the MENA region strongly preferred. Prior work experience in a non-governmental organization (NGO), government agency, or private organization.</p><p>Professional proficiency in Arabic, French, and English; strong written and verbal communication skills in all three languages required.</p><p></p></section>