office manager Jobs
2218 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Req ID:</strong> <span>380646</span> </p><br><br><p>NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</p><br><br><p>We are currently seeking a Service Desk Agent Italian / French to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco (MA).</p><br><br><p><strong>Service Desk Agent Italian/ French</strong></p><br><br><p><strong>Remote, Morocco</strong></p><br><br><p><strong>Competitive Salary + Benefits</strong></p><br><br><br><p><strong>Role Overview</strong></p><br><br><p>The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks and peripherals using available technology. Screens, diagnoses, researches and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.</p><br><br><br><p><strong>Role Responsibilities</strong></p><br><br><ul><li>Identify issues, investigate root causes and recommend solutions to reported problems</li><li>Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail</li><li>Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance</li><li>May prepare help desk incident reports and assist in hardware and software evaluation</li><li>Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.</li></ul><p><strong>Key Skills</strong></p><br><br><ul><li>University education, preferably technical degree or Microsoft certifications;</li><li>Up to two years’ experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications;</li><li>Experience of providing remote IT support;</li><li>Excellent communication and customer service skills;</li><li>Fluency in Italian and French Languages;</li><li>Flexibility to work shifts if required.</li></ul><br><p><strong>Benefits</strong></p><br><br><p>Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.</p><br><br><p><strong>About NTT DATA</strong></p><br><br><p>NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com</p><br><br><p><strong><em>NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. </em></strong><strong><em>This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</em></strong></p><br><br><p>#LI-NorthAmerica</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement.
</p><br><br>
<br> Job : <p>In collaboration with the HR teams and various internal stakeholders, your missions will include:</p><br><br><ul><li>Ensure the administrative management of employees (contracts, addendums, certificates, administrative files…)</li><li>Collect, check, and process variable payroll elements (absences, leave, bonuses, overtime…)</li><li>Prepare and check pay slips to ensure their compliance</li><li>Ensure the follow-up of social declarations (CNSS, mutual insurance, social organizations…)</li><li>Manage files related to absences, sick leave, and other administrative events</li><li>Update employee information in HRIS / payroll tools</li><li>Produce necessary HR reporting and tracking reports for the activity</li><li>Respond to employee requests relating to payroll and personnel administration</li><li>Participate in the continuous improvement of HR and payroll processes.</li></ul> <br> <br> Required profile : <p><strong><u>TECHNICAL AND/OR PROFESSIONAL SKILLS:</u></strong></p><br><br><p><br><u>Primary technical skills:</u></p><br><br><ul><li>Administrative management</li><li>Payroll management</li><li>HRIS tools</li></ul><p><br><strong><u>Office tools:</u></strong></p><br><br><p>Proficiency in SAP ERP and the Office suite are essential for carrying out this mission.<br>BEHAVIORAL SKILLS (SOFT SKILLS)</p><br><br><ul><li>Rigor</li><li>Teamwork</li><li>Confidentiality</li><li>Analysis and synthesis </li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>The position is available in: </b><span><span><span><b>Nigeria; Morocco; Ghana; Ivory Coast; Senegal; Angola; DRC; South Africa; Kenya; Tanzania; Uganda; Algeria; Cameroon; Egypt</b></span></span></span><br><br><span><span><span><b>You are invited to apply if you're a citizen of the above mentioned countries.</b></span></span></span><br><br>The successful candidate will be responsible for developing sales within the assigned territory, identifying new customers, managing distributors, and growing profitable B2B business with manufacturers and industrial end users. This is a field-based commercial role requiring a self-driven individual capable of opening new markets and representing the company professionally.<br><br>Key Responsibilities<br><br>• Develop new customers and expand existing accounts.<br><br>• Generate sales across industrial chemical market segments.<br><br>• Manage distributors, agents and key accounts.<br><br>• Prepare quotations, negotiate commercial terms and close business.<br><br>• Develop annual territory and customer plans.<br><br>• Monitor competitors, pricing and market trends.<br><br>• Coordinate with logistics, customer service and technical teams.<br><br>• Achieve agreed sales, margin and collection targets.<br><br>• Travel extensively within the assigned territory.<br><br>Preferred Industry Experience<br><br>• Industrial Chemicals<br><br>• Petrochemicals<br><br>• Solvents<br><br>• Lubricants & Base Oils<br><br>• Paints & Coatings<br><br>• Resins & Adhesives<br><br>• PVC & Polymer Raw Materials<br><br>• Oilfield Chemicals<br><br>• Water Treatment Chemicals<br><br>• Specialty Chemicals<br><br></span><br><span>Requirements<b>Qualifications</b><br><br>• Bachelor's Degree in Chemical Engineering, Chemistry, Petrochemical Engineering, Industrial Engineering, Business Administration, International Business, Marketing or a related discipline.<br><br>• An MBA in Sales, Marketing or International Business will be an added advantage.<br><br>• Professional training or certifications in International Sales, Export Management, Key Account Management or Business Development are preferred.<br><br>• Strong technical understanding of industrial chemicals, petrochemicals, lubricants, base oils, solvents or related products is highly desirable.<br><br><b>Candidate Requirements</b><br><br>• Minimum 5 years of B2B sales experience.<br><br>• Existing customer relationships within the assigned country or region.<br><br>• Experience selling to manufacturers, distributors and industrial end users.<br><br>• Strong negotiation and presentation skills.<br><br>• Commercial understanding of industrial chemical applications.<br><br>• Ability to work independently with minimal supervision.<br><br>• Willingness to travel extensively.<br><br>• Valid driving licence (where applicable).<br><br>• English required; French and/or Arabic is an advantage depending on the region.<br><br><b>Business Equipment (Mandatory)</b><br><br>As this is a hybrid role, candidates must have:<br><br>• Personal laptop suitable for business use.<br><br>• Own vehicle for customer visits and business travel.<br><br>• Business mobile phone with reliable connectivity.<br><br>• Stable high-speed internet connection and a professional home office setup.<br><br>Kindly consider your application unsuccessful should you not be contacted within 7 working days<br><br></span><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.</p><p><b>Role Overview</b>: We are looking for a proactive Office Administrator to support the daily operations of our Casablanca office. This role combines office management responsibilities with light HR and people-operations support, ensuring a smooth employee experience and efficient workplace environment.</p><p>Key Responsibilities</p><p>Office Administration</p><ul><li>Manage day-to-day office operations and ensure a well-organized workspace.</li><li>Coordinate with vendors, building management, and service providers.</li><li>Oversee office supplies, equipment, and maintenance.</li><li>Support travel arrangements, logistics, and meeting coordination.</li><li>Maintain records, documentation, and internal tracking sheets.</li><li>Collaborate with the IT Team for all Morocco team IT assets requirements.</li></ul><p>HR & People Support</p><ul><li>Assist with onboarding logistics for new joiners (workspace setup, documentation follow-ups).</li><li>Register new employees with CNSS</li><li>Coordinate with payroll or finance to ensure accurate monthly CNSS contributions and deductions</li><li>Coordinate with HR teams on employee requests and administrative processes.</li><li>Support attendance tracking and internal coordination when needed.</li><li>Help organize internal events, engagement initiatives, and team activities.</li><li>Maintain confidentiality of employee information at all times.</li><li>Liaise with government entities and external providers regarding employee registrations and compliance matters.</li><li>Ensure alignment with local labor law requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of experience in Office Administration, HR Administration, or similar roles.</p><p>Strong organizational and multitasking skills.</p><p>Excellent communication skills in Arabic and English. French is a plus</p><p>Proficiency in Google Workspace or Microsoft Office.</p><p>Ability to handle sensitive information with discretion.</p><p>Nice to Have</p><ul><li>Previous experience supporting HR or People Operations.</li><li>Experience working in a fast-paced or international environment.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company:Description:<p>Nous recherchons un nouveau talent pour rejoindre notre équipe. Ce poste est basé à Casablanca.</p><br><p><b>Nous comptons sur vous pour :</b></p><br><ul><li>Assurer le suivi et la gestion des dossiers</li><li>Vérifier la conformité des pièces justificatives (factures médicales, prescriptions, rapports médicaux, décomptes, etc.).</li><li>Étudier les garanties prévues dans les contrats d’assurance santé.</li><li>Assurer le traitement des demandes de remboursement dans le respect des procédures et des délais.</li><li>Échanger avec les compagnies d’assurance pour le suivi des dossiers et la résolution des éventuels blocages.</li><li>Informer et accompagner les clients sur l’avancement de leurs dossiers.</li><li>Identifier les anomalies, les dossiers incomplets ou les situations nécessitant une expertise.</li><li>Effectuer les relances auprès des assurés, prestataires de soins ou assureurs.</li><li>Mettre à jour les outils de gestion et assurer le reporting des dossiers traités.</li><li><span>Gérer et suivre les dossiers relatifs à l’incapacité, à l’invalidité et au décès</span></li></ul><p><b>Ce que nous attendons de vous </b><b>:</b></p><br><ul><li>Bonne connaissance des contrats d’assurance maladie, des garanties santé et des procédures de gestion des sinistres.</li><li>Maîtrise de l’analyse documentaire et du contrôle des pièces.</li><li>Sens de l’organisation, rigueur et capacité à gérer plusieurs dossiers simultanément.</li><li>Bon relationnel et sens du service client.</li><li>Capacité à communiquer avec les assurés et les compagnies d’assurance.</li><li>Maîtrise des outils bureautiques et logiciels de gestion des sinistres</li></ul><p><b>Profil recherché :</b></p><br><ul><li>BAC+2 /3 Formation en assurance, gestion, finance ou domaine administratif.</li><li>Expérience en gestion de sinistres santé, en courtage ou en compagnie d’assurance appréciée.</li><li>Esprit d’analyse</li></ul><p><b>Pourquoi nous rejoindre :</b></p><br><ul><li>Nous vous aiderons à développer votre potentiel grâce à nos opportunités de développement, un travail à forte valeur ajoutée et un accompagnement managérial. </li><li>Nous favorisons une culture dynamique et inclusive où vous travaillerez avec des collègues talentueux/se pour créer de nouvelles solutions et avoir un impact sur vos collègues, vos clients.</li><li>Notre envergure nous permet de vous proposer un large éventail d'opportunités de carrière, ainsi que des avantages visant à améliorer votre bien-être.</li></ul>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>Your tasks will be to:</strong></p><br><br><ul><li>Receive and process customer orders and requests.</li><li>Issue delivery slips and customer invoices according to current procedures.</li><li>Develop and implement the delivery schedule in coordination with the transport department.</li><li>Ensure and follow up on the collection of issued invoices.</li><li>Prepare daily and monthly sales reports.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree (3-4 years) in management / Supply chain</li><li>At least 2 years of previous experience in a similar role</li><li>Good command of computer tools</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>Main tasks:</strong></p><br><br><ul><li>Manage pre-litigation and litigation cases (social and commercial), working with lawyers and operational teams.</li><li>Control the company's legal commitments by approving all contracts.</li><li>Analyze contractual documents and associated risks.</li><li>Ensure compliance with legislation applicable to the company's activities and stay updated on regulatory changes.</li><li>Respond to legal inquiries and participate in negotiations for all types of agreements and contracts.</li><li>Conduct legal consulting and audit missions.</li><li>Supervise administrative management procedures.</li><li>Coordinate different administrative departments and ensure regular collaboration with other departments (Human Resources, Sales, Technical, etc.).</li><li>Implement indicators needed to track activities and report to General Management.</li></ul> <br> <br> Required profile : <ul><li>Holder of a Master's degree (Bac+5) in Law, preferably Business Law, with additional training in Human Resources or Finance/Accounting.</li><li>Minimum of 3 years of experience in a similar role.</li><li>Excellent written and spoken command of Arabic and French.</li><li>Proficient in office software (Microsoft Office Suite).</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mission principale Sous la supervision de la Direction Générale et de la Direction Générale Adjointe, le (la) Directeur(trice) de Projet Événementiel assure la conception, la planification, la coordination et le suivi opérationnel de projets événementiels, depuis la réponse aux appels d’offres jusqu’à leur réalisation.<br> Missions principales · Piloter des projets événementiels de leur conception à leur clôture, dans le respect des objectifs, des budgets, des délais et des exigences de qualité.<br> · Assurer la gestion des réponses aux appels d’offres : analyse des cahiers des charges, élaboration des recommandations stratégiques et créatives, rédaction des propositions techniques et financières, établissement des budgets et coordination des équipes internes et des prestataires.<br> · Superviser la production des événements confiés à l’agence et coordonner l’ensemble des intervenants (prestataires, fournisseurs, partenaires, équipes internes, clients).<br> · Assurer le suivi budgétaire des projets, négocier avec les prestataires et veiller au respect des marges fixées.<br> · Garantir la qualité de l’exécution des événements et anticiper les risques opérationnels.<br> · Encadrer et coordonner les équipes projet affectées aux différents événements.<br> · Assurer un reporting régulier auprès de la Direction.<br> Profil recherché · Formation supérieure (Bac+4/5) en communication, événementiel, management ou équivalent.<br> · Minimum 5 années d’expérience en agence événementielle.<br> · Solide expérience dans la gestion de projets complexes et multi-interlocuteurs.<br> · Excellentes capacités rédactionnelles en français ; la maîtrise de l’anglais est indispensable.<br> · Très bonne maîtrise des outils bureautiques (Word, Excel, PowerPoint).<br> · Rigueur, sens de l’organisation et excellente gestion des priorités.<br> · Capacité à travailler sous pression et à gérer simultanément plusieurs projets.<br> · Sens du leadership, autonomie et aptitude à fédérer des équipes.<br> · Excellent relationnel, sens du service client et capacité de négociation.<br> · Disponibilité pour des déplacements au Maroc et à l’étranger ainsi que pour des périodes d’activité intense liées aux événements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>CONTEXTE DU POSTE Dans le cadre du renforcement de son dispositif de pilotage stratégique, notre client recrute un(e) Chargé(e) de Mission PMO.<br> Rattaché(e) à la Direction Générale, il/elle est le garant de la bonne exécution du portefeuille de projets stratégiques de l'entreprise.<br> Le/la titulaire structure le pilotage, sécurise les jalons et les budgets, et fait remonter à la direction générale une vision consolidée et sans complaisance de l'avancement réel de chaque chantier.<br> Au-delà du suivi, il/elle joue un rôle de challenger : il/elle questionne la pertinence des projets, arbitre les priorités au regard des ressources disponibles et alerte lorsqu'un chantier dérive ou perd son alignement avec la trajectoire de l'entreprise.<br> À ce titre, il/elle contribue directement à dessiner le modèle opérationnel futur de l'organisation.<br> MISSIONS PRINCIPALES • Cadrer, instrumenter et animer le suivi des projets stratégiques de grande envergure – Définir et déployer la méthodologie et les outils de pilotage (planning, budget, risques) communs à l'ensemble du portefeuille – Mettre en place et animer les rituels de gouvernance : comités de pilotage, points d'avancement, revues de jalons – Assurer la mise à jour continue des tableaux de bord et garantir la fiabilité des données projets • Produire le reporting de direction : avancement, risques, coûts, écarts et décisions à prendre – Consolider les données issues des différents chantiers en une vision unique, synthétique et fiable – Identifier et objectiver les écarts par rapport aux jalons, aux budgets et aux ressources prévisionnels – Formaliser les points d'arbitrage et préparer les décisions à soumettre à la Direction Générale • Challenger les porteurs de projets sur les hypothèses, les délais et la valeur créée – Questionner la pertinence et la faisabilité des hypothèses de départ de chaque projet – Challenger les plannings, les charges et les ressources allouées au regard de l'avancement réel – Évaluer la valeur effectivement créée par chaque chantier au regard des objectifs stratégiques fixés • Fluidifier la transversalité entre directions métiers et prestataires externes – Coordonner les interactions entre équipes internes et prestataires externes tout au long des projets – Anticiper et lever les points de blocage inter-directions pouvant freiner l'exécution – Garantir une communication claire et continue entre l'ensemble des parties prenantes du portefeuille • Alimenter la réflexion stratégique de la Direction Générale par une lecture factuelle et objective de l'exécution – Produire des analyses factuelles et sans complaisance sur l'état d'avancement réel des chantiers – Alerter en amont sur les dérives, risques ou pertes d'alignement avec la trajectoire de l'entreprise – Contribuer, par cette lecture terrain, à dessiner le modèle opérationnel cible de l'organisation PROFIL RECHERCHÉ Formation : Bac+5 (école de commerce, d'ingénieurs ou équivalent universitaire), idéalement complété par une certification en gestion de projet Expérience : 5 à 8 ans minimum sur des fonctions de PMO, pilotage de portefeuille de projets ou conseil en organisation, idéalement acquise en environnement exigeant et multi-directions.<br> Qualités personnelles • Esprit challenger, capacité à porter la contradiction avec tact et fermeté • Rigueur, sens de l'organisation et de la synthèse • Excellent relationnel, capacité à fédérer des interlocuteurs multiples (métiers, prestataires, direction) • Autonomie, sens des priorités et de la confidentialité • Aisance à l'oral et à l'écrit, capacité à vulgariser des sujets complexes pour un public dirigeant</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability.
</p><br><br>
<br> Job : <ul><li>Manage and follow up on client and internal files.</li><li>Provide administrative and operational support to the team.</li><li>Verify and process documents and information accurately.</li><li>Communicate effectively with internal teams and international partners.</li><li>Contribute to the improvement of internal processes and procedures.</li></ul> <br> <br> Required profile : <ul><li>Fluent in French, both spoken and written.</li><li>Rigor, organization, and attention to detail.</li><li>Ability to manage multiple tasks simultaneously.</li><li>Good computer skills (MS Office, internal management systems).</li><li>Experience in back office or administrative support is a plus.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>• Develop, implement, and maintain the hygiene and sanitary control plan across all production lines;<br>• Manage the HACCP system (hazard analysis, critical points, monitoring and verification plans);<br>• Ensure the monitoring and updating of procedures for hygiene, cleaning-disinfection, and pest control;<br>• Conduct regular internal audits (hygiene, process, good manufacturing practices) and propose necessary corrective actions;<br>• Manage relationships with external service providers (pest control, analysis laboratories, certification bodies);<br>• Analyze results of microbiological and physicochemical controls and initiate appropriate actions in case of non-compliance;<br>• Handle and process customer complaints related to hygiene and food safety, in coordination with the quality and production teams;<br>• Monitor regulations (ISO 22000, IFS, BRC, HACCP standards, local regulations) and ensure internal reference systems are updated;<br>• Train and raise awareness among production staff on good hygiene and food safety practices;<br>• Prepare for and support certification audits and inspections by competent authorities;<br>• Develop dashboards and hygiene monitoring indicators, and report regularly to Management.<br> </p><br><br> <br> <br> Required profile : <p>• Engineering degree or Master's degree (Bac+5) in agri-food, hygiene-safety-environment, or equivalent field;<br>• Minimum of 3 to 4 years of experience in a similar position in the agri-food sector;<br>• Proficiency in HACCP, ISO 22000 standards, and ideally IFS/BRC;<br>• Good knowledge of sanitary regulations applicable to the agri-food industry;<br>• Analytical skills, methodological rigor, and organizational skills;<br>• Leadership and interpersonal skills to manage cross-functional teams and ensure staff buy-in to hygiene requirements;<br>• Good writing skills for producing reports, procedures, and minutes;<br>• Proficiency in office tools (Excel, Word, PowerPoint);<br>• Proficiency in French; knowledge of English and/or Arabic is an asset.<br> </p><br><br><p>Required qualities:</p><br><br><p>• Rigor and attention to detail;<br>• Reactivity and ability to manage emergency situations;<br>• Team spirit and ability to unite people around hygiene objectives;<br>• Autonomy and ability to propose solutions;<br>• Integrity and exemplary conduct in following procedures.<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
</p><br><br>
<br> Job : As a Claims Adjuster, your main mission would be to ensure a quality level of claims management services in accordance with the quantitative and qualitative objectives of the department, while seeking lasting customer satisfaction and controlling claims costs.<br>You will be responsible for managing claims from declaration to closure:<br> <br>- Handle incoming flows (telephone or deferred) directly or indirectly from customers<br>- Study claim declarations and determine the guarantees and benefits to be applied according to the contract, identify recourse possibilities, and appoint experts if necessary<br>- Analyze requests and process the various actions resulting from them<br>- Analyze risks and check the compliance of files, and inform the relevant departments<br>- Detect fraud and forward the file to the fraud contact person<br>- Search for compensation solutions, negotiate the compensation amount based on the solution implemented, and propose associated service offers with the aim of better technical cost control<br>- Inform, guide, and respond to requests from customers/general agents/service providers by mail, phone, fax<br>- Alert management about sensitive cases<br>- Proceed with the settlement of the claim within the limits of the settlement authority and close or transfer the file<br>- May be required to analyze the contractual situation of customers based on their coverage level<br>- May be required to market services that meet their needs based on opportunities<br> <br> Required profile : <p>With higher education from Bac + 2 to Bac + 4, you:</p><br><br><p><br>- Perfectly master the French language, both written and spoken.<br>- Master customer relationship management techniques and office software.<br>- Have a keen eye for detail and analysis.<br>- Have strong argumentation skills.<br>- Have a sense of responsibility and teamwork.</p><br><br><p><strong><span>We would like to thank all applicants, but we will only communicate with those selected for the pre-selection process.</span></strong></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>The Consultant will be responsible for:</strong></p><br><br><p>Mission focused on the management, coordination, and monitoring of resources needed for industrial projects (kits, complete tooling, partial tooling, BA, series parts, etc.), as well as synchronizing data between different management tools (PLM, Planisware, TRM, ADM).</p><br><br><br><p><strong>1. Animation & Monitoring BF/BA</strong></p><br><br><ul><li>Verify the consistency between ordered kit lists and PMV inventory/summary files.</li><li>Record equipment, orders, and actual costs of the centers.</li><li>Monitor KPIs related to kit commitment deadlines (template, complete tooling, partial tooling, BA).</li><li>Approve and commit files with the PMV.</li><li>Identify blockages in committed needs and coordinate actions to resolve them.</li><li>Prepare information on budget overruns for weekly meetings.</li><li>Ensure weekly monitoring of project KPIs.</li><li>Participate daily in coordination meetings (welding, plastics, etc.) to facilitate exchanges.</li></ul><p><strong>2. EDL COMMISSIONING:</strong></p><br><br><ul><li>Approve OVA/Archive documents according to key project milestones.</li></ul><br><br><p><strong>3. Management of missing parts:</strong></p><br><br><ul><li><p>Verify that current stock covers needs.</p><br><br></li><li><p>Identify missing items and coordinate with suppliers to obtain them.</p><br><br></li></ul><br><br><p><strong>4. Series Transfer</strong></p><br><br><ul><li>Initialize series files (components, references).</li><li>Monitor progress and impacts on the master schedule.</li><li>Objective: centralize and plan cross-functional needs of brands and projects.</li><li>Details: Collect needs, plan actions, and manage the program.</li></ul><p><strong>5. Planning & Coordination</strong></p><br><br><ul><li>Coordinate the planning of the captive fleet.</li><li>Update the ISP (master schedule for suppliers and PRs).</li><li>Update inventory files (kits, complete tooling).</li><li>Synchronize data between Planisware and PLM.</li><li>Build KPIs from PLM extractions (off-tool parts).</li><li>Update series files and planning impacts.</li><li>Track types and loops of return to series production.</li></ul> <br> Required profile : <p>Graduate of a Bac+5 in Industrial Engineering, or with experience in the automotive sector.</p><br><br><p><strong><u>Experience</u></strong>: 1 to 3 years in industrial engineering.</p><br><br><p><u><strong>Technical Skills & Tools:</strong></u></p><br><br><ul><li><strong>Office Tools:</strong> Very good command of Excel and PowerPoint (Advanced Excel: pivot tables, KPIs, stock tracking, consolidation).</li><li><strong>Planisware:</strong> Planning update and data synchronization.</li><li><strong>PLM:</strong> Extraction, parts analysis, and tracking of <em>off-tool parts</em>.</li><li><strong>TRM / ADM:</strong> Volume consolidation and phase updates.</li><li><strong>Inventory Systems:</strong> Knowledge of inventory systems (kits, complete tooling, BA).</li><li><strong>Planning Standards:</strong> Mastery of manufacturer planning standards.</li></ul><p><u><strong>Project Management & Finance:</strong></u></p><br><br><ul><li>Global project management.</li><li>Knowledge of costing and cost management.</li></ul><p><u><strong>Soft Skills:</strong></u></p><br><br><ul><li>Communication and team management skills.</li><li>Rigor and flexibility.</li></ul><p><u><strong>Languages:</strong></u></p><br><br><ul><li>Good level in English and French.</li></ul><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>GEC – <b>Global Experts Consulting</b> recrute | Consultant Senior PMO <span>Schéma Directeur des Systèmes d’Information</span> | Casablanca</span><br></p><br><p><span>Dans le cadre de la mise en Åuvre d’un nouveau Schéma Directeur des Systèmes d’Information (SDSI) et du pilotage d’un portefeuille de projets stratégiques, nous recherchons un Consultant Senior PMO SDSI pour accompagner l’un de nos clients du secteur bancaire.</span><br></p><br><p><span>Piloter et assurer le suivi d’un portefeuille de projets stratégiques et tactiques.</span><br></p><br><p><span>Mettre en place et maintenir les tableaux de bord de pilotage et les KPI.</span><br></p><br><p><span>Suivre l’avancement des projets en termes de budget, délais, ressources, risques et points de blocage.</span><br></p><br><p><span>Accompagner les Directeurs de Projet et responsables de livraison dans la planification et le suivi des roadmaps.</span><br></p><br><p><span>Consolider le reporting et garantir une vision transverse de l’avancement du portefeuille.</span><br></p><br><p><span>Préparer les instances de gouvernance : comités de Direction, comités filiales, COPIL et autres instances de pilotage.</span><br></p><br><p><span>Assurer le suivi des décisions, actions et arbitrages issus des différentes instances.</span><br></p><br><p><span>Minimum 6 ans d’expérience en PMO, gestion de programmes ou pilotage de portefeuille de projets.</span><br></p><br><p><span>Expérience confirmée dans le secteur bancaire.</span><br></p><br><p><span>Solide maîtrise du reporting exécutif, des KPI, de la planification et de la gouvernance projet.</span><br></p><br><p><span>Capacité à évoluer dans un environnement SI complexe et à forte dimension transverse.</span><br></p><br><p><span>Une expérience dans des programmes de transformation SI / SDSI est fortement appréciée.</span><br></p><br><p><span>Une expérience sur des projets internationaux ou multi-filiales constitue un plus.</span><br></p><br><br> </div>
<p><b>POSITION SUMMARY</b></p><p><br></p><p> Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's Degree, Diploma or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><p Segoe UI"; font-size: 14px;">Excellent customer-facing and relationship management skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Strong communication, negotiation and interpersonal skills.</p><p Segoe UI"; font-size: 14px;">Excellent analytical, organizational and problem-solving skills.</p><p Segoe UI"; font-size: 14px;">Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL systems and logistics operations is an advantage.</p><p Segoe UI"; font-size: 14px;">Project management skills are considered a plus.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><p Segoe UI"; font-size: 14px;">Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><p Segoe UI"; font-size: 14px;">Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><span><b>About Four Seasons:</b></span></span></span></p><br><br><p><span><span><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</span></span></span></p><br><br><br><p><span><span><span><b>About the location:</b></span></span></span></p><br><br><p><span><span><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></span></span></p><br><br><br><p><span><span>To contribute to the provision of a progressive Human Resources service that satisfies employee perceptions of a leading employer, and the operational requirements of the business.</span></span></p><br><br><br><p><span><span>Main Duties and Responsibilities:</span></span></p><br><br><p><span><span>· The ability to maintain the HR System including input, output and report processing. Also to cross-train the mi</span></span><span><span>ddle management about HR processes.</span></span></p><br><br><p><span><span>· The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.</span></span></p><br><br><p><span><span>· The ability to generate all required local reports and required by home office.</span></span></p><br><br><p><span><span>· The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc.</span></span></p><br><br><p><span><span>· The ability to maintain friendly, cordial relations with all employees.</span></span></p><br><br><p><span><span>· The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property.</span></span></p><br><br><p><span><span>· The ability to keep accurate records for national insurance enrollment.</span></span></p><br><br><p><span><span>· The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings</span></span></p><br><br><p><span><span>· The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.</span></span></p><br><br><p><span><span>· The ability to respond properly in any hotel emergency or safety situation.</span></span></p><br><br><p><span><span>· The ability to perform other tasks or projects as assigned by hotel management and staff.</span></span></p><br><br><p><span><span>· The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&C policies.</span></span></p><br><br><p><span><span>· The ability to conduct quarterly Visa audits, trace expiration and make corrections.</span></span></p><br><br><p><span><span>· The ability to produce the accident report for home office.</span></span></p><br><br><p><span><span>· To assist in the administrations of the Employee and Management opinion survey</span></span></p><br><br><p><span><span>· To assist the management team with disciplinary issues and process.</span></span></p><br><br><p><span><span>· The ability to actively support the Safety and Direct line Committee.</span></span></p><br><br><p><span><span>· The ability to administer the employee performance and salary review program.</span></span></p><br><br><p><span><span>· The ability to assist in the annual performance review cycle.</span></span></p><br><br><p><span><span>· The ability to assist management and line employees with any concerns or questions.</span></span></p><br><br><p><span><span>· The ability to administer the Pension Plan and to be the Arbiter for the hotel’s group life scheme.</span></span></p><br><br><p><span><span>· The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI</span></span></p><br><br><p><span><span>· The ability to participate in the rotation of all bulletin board materials.</span></span></p><br><br><p><span><span>· The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service.</span></span></p><br><br><p><span><span>· The ability to ensure that the employee locker room is clean and orderly.</span></span></p><br><br><p><span><span>· The ability to manage of health topics in coordination with the nurse and the house doctor</span></span></p><br><br><br><p><span><span><span><b>What we offer: </b></span></span></span></p><br><br><p><br><span><span><span>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</span></span></span></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>You are involved in the</strong> <strong>development</strong>, <strong>implementation,</strong> <b>management,</b> <strong>and</strong> <b>evaluation</b> <strong>of the</strong> <strong>school's</strong> <strong>educational</strong> <strong>project</strong>.</p><br><br><p>Through your actions and example, you contribute to the concrete improvement of the school's educational quality. You ensure the quality of teaching, support the educational teams, and contribute to the smooth educational operation of the school, in coordination with the General Director. You play a central role in coordinating teachers, liaising with families, and representing the school's educational vision to institutional partners. You ensure a proper balance between discipline and the personal development of students.</p><br><br><p><strong>Main responsibilities.</strong></p><br><br><p><strong>Educational Management.</strong></p><br><br><ul><li>Be a key player in the school's educational project,</li><li>Ensure the quality and consistency of teaching practices,</li><li>Support teachers in applying national and international educational standards where applicable,</li><li>Supervise the educational organization of cycles and levels,</li><li>Contribute to educational innovation and continuous improvement,</li><li>Actively participate in the animation of the School Council,</li><li>Lead the school's educational community,</li><li>Ensure strict adherence to the school's internal regulations,</li><li>Design, write, and update all materials, documents, and procedures necessary for the proper educational management of the school.</li></ul><p><strong>Team Management and Support.</strong></p><br><br><ul><li>Supervise, support, and assist teachers in their teaching practices,</li><li>Organize and lead all educational meetings,</li><li>Contribute to the integration and support of new teachers,</li><li>Lead the training of trainers and conduct training in your areas of expertise,</li><li>Lead and participate in the educational evaluation of teachers.</li></ul><p><strong>Student Monitoring.</strong></p><br><br><ul><li>Ensure the educational monitoring of students,</li><li>Participate in managing special educational situations,</li><li>Contribute to the implementation of actions promoting academic success and student well-being,</li><li>Supervise and develop extracurricular activities, both one-time and regular.</li></ul><p><strong>Family Relations.</strong></p><br><br><ul><li>Participate in communication with families and the parents' association.</li><li>Contribute to resolving educational or teaching-related situations,</li><li>Represent the school at meetings or educational events.</li></ul><p><strong>Institutional Coordination.</strong></p><br><br><ul><li>Ensure educational relations with educational authorities, institutional partners, and external stakeholders,</li><li>Ensure compliance with the specifications of the Moroccan Ministry of National Education.</li></ul><p><strong>Hygiene, Safety, and School Environment.</strong></p><br><br><ul><li>Ensure the application of hygiene and safety rules within the school,</li><li>Participate in improving the school environment,</li><li>Pay special attention to the safety and well-being of students.</li></ul><p><strong>School Representation.</strong></p><br><br><ul><li>Participate in institutional and educational meetings.</li><li>Occasionally undertake professional travel within the region.</li></ul> <br> <br> Required profile : <p><strong>Education.</strong></p><br><br><ul><li>Degree in Educational Sciences or Educational Management,</li></ul><p><strong>Experience.</strong></p><br><br><ul><li>At least 3 years of proven experience in an educational coordination role (Director or Head of Education), 10 years of experience in teaching,</li></ul><p><strong>Language Skills.</strong></p><br><br><ul><li>Arabic: native proficiency.</li><li>French: native proficiency.</li><li>English: B1 level minimum.</li></ul><p><strong>Management Skills.</strong></p><br><br><ul><li>Team management,</li><li>Analytical and decision-making skills,</li><li>Organizational skills and rigor,</li><li>Excellent communication skills,</li><li>Conflict management.</li></ul><p><strong>Professional Skills.</strong></p><br><br><ul><li>Thorough understanding of school operations,</li><li>Mastery of daily educational management of a school,</li><li>Mastery of educational standards,</li><li>Educational project management,</li><li>Teaching methods and techniques for preschool, primary, middle, and high school.</li><li>Design of training sequences,</li><li>Excellent writing skills in Arabic and French.</li></ul><p><strong>Personal Qualities.</strong></p><br><br><ul><li>Leadership and sense of responsibility,</li><li>Rigor and attention to detail,</li><li>Interpersonal skills,</li><li>Teamwork spirit,</li><li>Listening skills and diplomacy,</li><li>Genuine interest in children's well-being and education.</li></ul><p><strong>IT and Digital Skills.</strong></p><br><br><ul><li>Proficiency in Massar,</li><li>Proficiency in office software,</li><li>Experience with Madariss is a plus,</li><li>Experienced social media user.</li></ul><p><strong>Additional Assets.</strong></p><br><br><ul><li>Experience in a bilingual school,</li><li>Participation in educational reforms.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA<br>Location: Casablanca<br>Full-time</p><p><strong>POSITION SUMMARY</strong></p><p>Lead the end-to-end Supply Chain operations across the North West Africa Cluster to deliver both top-line growth and bottom-line performance targets by ensuring efficient, seamless, and resilient operations. The role is responsible for driving operational excellence across planning, procurement, manufacturing, logistics, customer service, and distribution while ensuring alignment with cluster business objectives and global Supply Chain priorities. As a key member of the Cluster Management Committee (MANCOM), the Supply Chain Cluster Head collaborates closely with Cluster leadership teams and Head Office functional leaders to translate business strategy into operational execution, identify productivity opportunities, and drive continuous improvement initiatives across the value chain.</p><p>The position also requires strong external stakeholder management, partnering with customers, contract manufacturers, logistics service providers, and other strategic partners to enhance service levels, optimize costs, improve operational efficiency, and support sustainable business growth.</p><p>In partnership with the Head Office Supply Chain leadership team, the role is accountable for building organizational capability across the cluster by coaching, mentoring, and developing Supply Chain talent, strengthening succession pipelines, and fostering a high-performance culture.</p><p><strong>A DAY IN THE LIFE</strong></p><p>He/She will be responsible for driving the cascaded MENA SC strategy and orchestrating the consolidated tactical and operational activities in conjunction with the cluster agenda, along with the Cluster MANCOM, to deliver top- and bottom-line targets.</p><p>As a member of the MENA Supply Chain Leadership Team, he/she will strongly support the establishment of key functional priorities in line with business objectives and customize and cascade these down to the cluster.</p><p>He/She will also have responsibility for building SC capability within the SC community across MENA, coaching and developing talent, and contributing to succession planning along with the Function Head from the SCLT.</p><p>As a senior MANCOM and SCLT member, the role will also drive the Caring Leadership agenda for Safety & Health for people across the cluster geographical scope as well as across MENA.</p><p>Responsible for running a smooth and efficient operation, driving a customer-centric mindset within the cluster across all SC E2E functions (CFSC, VMI, CMI, Logistics, Import-Export (except UAE), Clearance, and Co-Man support), and ensuring best-in-class customer service.</p><p>Drive the reduction of TDC and Cost of Distribution (Logistics Call to Arms) by launching new initiatives across the cluster in warehousing, importation, and secondary network distribution.</p><p>Lead, develop, and accelerate Supply Chain customer focus, increasing collaboration opportunities and customer perception to become the leader in the industry.</p><p>Support Technical and Procurement in identifying and developing local sourcing opportunities.</p><p>Contribute to Procurement and DSP by providing inputs on stock cover policy and availability risk mitigation.</p><p>He/She is a key decision-maker and approver of exceptions to agreed stock cover levels at trade. He/She has full responsibility for Finished Goods inventory and stock cover versus target at Nestl , as well as full responsibility for ensuring freshness and reducing bad goods risks.</p><p><strong>WHAT WILL MAKE YOU SUCCESSFUL</strong></p><p>Bachelor's degree in Engineering, Supply Chain, Business Administration, Operations Management, or a related field. Master's degree is an advantage.</p><p>12 15+ years of progressive Supply Chain experience, including leadership roles within FMCG, Consumer Goods, Manufacturing, or related industries.</p><p>Proven experience leading multi-functional and multi-country Supply Chain operations.</p><p>Strong customer focus with the ability to build effective internal and external partnerships.</p><p>Strong stakeholder management, influencing, and communication skills, with the ability to operate effectively at executive level.</p><p>Strong business acumen with demonstrated ability to balance service, cost, inventory, and growth objectives</p><p>Strong leadership and problem-solving skills with the ability to interpret data and make informed decisions.</p><p>Must have excellent communication skills (credible influencing & persuasion)</p><p>Detail-oriented with a focus on accuracy and quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, Supply Chain, Business Administration, Operations Management, or a related field. Master's degree is an advantage.</p><p>12 15+ years of progressive Supply Chain experience, including leadership roles within FMCG, Consumer Goods, Manufacturing, or related industries.</p><p>Proven experience leading multi-functional and multi-country Supply Chain operations.</p><p>Strong customer focus with the ability to build effective internal and external partnerships.</p><p>Strong stakeholder management, influencing, and communication skills, with the ability to operate effectively at executive level.</p><p>Strong business acumen with demonstrated ability to balance service, cost, inventory, and growth objectives</p><p>Strong leadership and problem-solving skills with the ability to interpret data and make informed decisions.</p><p>Must have excellent communication skills (credible influencing & persuasion)</p><p>Detail-oriented with a focus on accuracy and quality.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>You are involved in the</strong> <strong>development</strong>, <strong>implementation,</strong> <b>management,</b> and <b>evaluation</b> <strong>of the</strong> <strong>establishment's</strong> <strong>pedagogical</strong> <strong>project</strong>.</p><br><br><p>Through your actions and your example, you actively contribute to the concrete improvement of the establishment's educational quality. You ensure the quality of teaching, support the educational teams, and contribute to the smooth pedagogical functioning of the establishment, in coordination with the General Director. You play a central role in coordinating teachers, communicating with families, and representing the establishment pedagogically to institutional partners. You ensure the creation and maintenance of a right balance between respect for discipline and the personal development of students.</p><br><br><p><strong>Main responsibilities.</strong></p><br><br><p><strong>Pedagogical Management.</strong></p><br><br><ul><li>Be a key player in the establishment's pedagogical project,</li><li>Ensure the quality and consistency of pedagogical practices,</li><li>Support teachers in applying national and international pedagogical standards where applicable,</li><li>Supervise the pedagogical organization of cycles and levels,</li><li>Contribute to pedagogical innovation and continuous improvement,</li><li>Actively participate in the animation of the Establishment Council,</li><li>Lead the pedagogical community of the establishment,</li><li>Ensure strict compliance with the establishment's internal regulations,</li><li>Design, write, and maintain all materials, documents, and procedures necessary for the proper pedagogical management of the establishment.</li></ul><p><strong>Team Management and Support.</strong></p><br><br><ul><li>Supervise, support, and assist teachers in their pedagogical practices,</li><li>Organize and lead all pedagogical meetings,</li><li>Contribute to the integration and support of new teachers,</li><li>Lead trainer training, conduct training in your areas of expertise,</li><li>Lead and participate in the pedagogical evaluation of teachers.</li></ul><p><strong>Student Monitoring.</strong></p><br><br><ul><li>Ensure the pedagogical monitoring of students,</li><li>Participate in managing specific educational situations,</li><li>Contribute to the implementation of actions promoting academic success and student well-being,</li><li>Supervise and develop occasional and regular extracurricular activities.</li></ul><p><strong>Family Relations.</strong></p><br><br><ul><li>Participate in communication with families and the parent-teacher association.</li><li>Contribute to resolving pedagogical or educational situations,</li><li>Represent the establishment at pedagogical meetings or events.</li></ul><p><strong>Institutional Coordination.</strong></p><br><br><ul><li>Ensure pedagogical relations with educational authorities, institutional partners, and external stakeholders,</li><li>Ensure compliance with the specifications of the Moroccan Ministry of National Education.</li></ul><p><strong>Health, Safety, and School Environment.</strong></p><br><br><ul><li>Ensure the application of hygiene and safety rules within the establishment,</li><li>Participate in improving the school environment,</li><li>Pay particular attention to the safety and well-being of students.</li></ul><p><strong>Representation of the Establishment.</strong></p><br><br><ul><li>Participate in institutional and pedagogical meetings.</li><li>Occasionally undertake professional travel in the region.</li></ul> <br> <br> Required profile : <p><strong>Education.</strong></p><br><br><ul><li>Degree in education, pedagogy, educational sciences, or educational management,</li><li>Meet the criteria of the Moroccan Ministry of National Education's specifications for pedagogical management positions.</li></ul><p><strong>Experience.</strong></p><br><br><ul><li>3 to 5 years of proven experience in a pedagogical coordination role (Director or Head of Pedagogy),</li><li>8 to 10 years of teaching experience,</li></ul><p><strong>Language Skills.</strong></p><br><br><ul><li>Arabic: perfect mastery.</li><li>French: perfect mastery.</li><li>English: B1 level minimum.</li></ul><p><strong>Management Skills.</strong></p><br><br><ul><li>Strong team management skills,</li><li>Analytical and decision-making abilities,</li><li>Organizational skills and rigor,</li><li>Excellent communication skills,</li><li>Conflict resolution skills,</li></ul><p><strong>Job Skills.</strong></p><br><br><ul><li>Perfect understanding of how schools operate,</li><li>Mastery of the daily pedagogical management of a school,</li><li>Mastery of pedagogical frameworks,</li><li>Management of pedagogical projects,</li><li>Ability to manage complex pedagogical situations,</li><li>Teaching methods and techniques for preschool, primary, middle, and high school.</li><li>Design of training sequences,</li><li>Perfect writing skills in Arabic and French.</li></ul><p><strong>Personal Qualities.</strong></p><br><br><ul><li>Leadership and sense of responsibility,</li><li>Rigor and attention to detail,</li><li>Excellent interpersonal skills,</li><li>Teamwork spirit,</li><li>Good listening skills and diplomacy,</li><li>Genuine interest in the well-being and education of children.</li></ul><p><strong>IT and Digital Skills.</strong></p><br><br><ul><li>Mastery of Massar,</li><li>Proficiency in office software,</li><li>Experience with Madariss is a plus,</li><li>Experienced user of social networks.</li></ul><p><strong>Plus points.</strong></p><br><br><ul><li>Experience in a bilingual institution,</li><li>Participation in pedagogical reforms.</li></ul><p><strong>Specific Conditions.</strong></p><br><br><ul><li>Category B driving license required,</li><li>Personal vehicle for occasional professional travel in the region.</li></ul> <br><br> </div>