office manager Jobs
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Job : <p><strong>About the position</strong></p><br><br><p>As part of strengthening our Identity & Access Management team, we are looking for an Active Directory Administrator Level 2 (L2) responsible for ensuring the operation, administration, and maintenance of Active Directory services.</p><br><br><p>You will play a key role in the daily management of the AD environment, while applying the architecture, security, and governance standards defined by Level 3 (L3) teams.</p><br><br><p><strong>Your main tasks</strong></p><br><br><p>Active Directory Administration</p><br><br><p>• Manage the lifecycle of Active Directory objects (users, groups, computers).<br>• Administer group memberships, including sensitive and privileged groups.<br>• Ensure compliance with naming conventions, directory consistency, and cleanup operations.<br>• Execute standard requests via ITSM tools.<br>• Apply validated permissions, policies, and workflows.</p><br><br><p>Operational management of GPOs</p><br><br><p>• Create, modify, delete, and link Group Policies (GPOs).<br>• Monitor and validate their correct application on workstations.<br>• Ensure operational consistency of GPOs.<br>• Perform diagnosis and resolution of common incidents related to GPOs.<br>• Implement deployments approved by L3 teams.</p><br><br><p>Operation of Tier 0 environments</p><br><br><p>• Administer domain controllers, DNS, PKI, and Entra ID Connect in compliance with security rules.<br>• Perform system updates, health checks, service restarts, and log analysis.<br>• Monitor the performance and availability of Domain Controllers.<br>• Execute backup and restore operations.<br>• Participate in delegated DNS administration operations.</p><br><br><p>Incident management and Level 2 support</p><br><br><p>• Resolve incidents related to:<br>o authentication and account lockouts;<br>o propagation of group memberships;<br>o DNS issues;<br>o common AD replications;<br>o GPO incidents;<br>o Entra ID Connect synchronizations;<br>o domain join problems;<br>RODC Infrastructures</p><br><br><p>• Perform root cause analysis and escalate complex incidents to L3 teams.</p><br><br><p>Compliance, security, and governance</p><br><br><p>• Ensure compliance with IAM governance rules and change procedures.<br>• Ensure adherence to security principles, separation of privileges, and Tier 0 access.<br>• Document interventions, incidents, and changes made.<br>• Contribute to the continuous improvement of operating procedures.<br> </p><br><br> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><p><strong>Technical skills:</strong></p><br><br><p>• Solid expertise in Microsoft Active Directory administration.</p><br><br><p>• Proficiency in tools:<br>o Active Directory Users and Computers (ADUC)<br>o Active Directory Administration Center (ADAC)<br>o Group Policy Management Console (GPMC)<br>o DNS Manager<br>o PowerShell</p><br><br><p>• Good knowledge of authentication protocols: Kerberos, LDAP, NTLM.<br>• Experience in diagnosing authentication, replication, and DNS issues.<br>• Operational knowledge of Domain Controller services.<br>• Proficiency in operating and troubleshooting GPOs.<br>• Experience with Microsoft Entra ID Connect.</p><br><br><p><br><strong>Personal qualities:</strong></p><br><br><p>• Rigor and organizational skills.<br>• Strict adherence to procedures and security requirements.<br>• Excellent analytical and incident resolution skills.<br>• Good communication and teamwork.<br>• Ability to work under pressure and manage priorities.<br>• Strong sensitivity to cybersecurity and identity management issues.<br> </p><br><br> <br><br> </div>
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<br>Company Description<br><br><p>Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 employees worldwide, we are dedicated to providing exceptional service, embracing innovation, and fostering a culture of excellence.</p><br><p>Fairmont Taghazout Bay is located on Morocco’s stunning Atlantic coast, offering guests breathtaking ocean views and a serene environment. Just minutes from vibrant Agadir, our resort combines luxurious amenities with natural beauty, making it the perfect destination for relaxation, corporate retreats, and unforgettable events.</p><br><br>Job Description<br><br><p>You will embody the essence of luxury hospitality. Your dynamic and hands-on approach is fueled by a deep passion for developing people and fostering an entrepreneurial spirit. A true brand and guest ambassador, you will challenge conventions, consistently seek solutions, and infuse innovation into every facet of the hotel experience and every function of the business.</p><br><p>Your seasoned leadership style will blend diplomacy with relationship-building prowess, cultivating strong connections with both internal and external stakeholders, including Owners and the Community. Your ability to engage with ownership and strategize revenue enhancements will be coupled with an innate talent for envisioning the hotel's long-term trajectory.</p><br><p>A refined sense of finance and business acumen will be at the core of your decision-making, grounded in an unwavering commitment to delivering a world-class product and service. By seamlessly weaving local heritage and culture into our offerings, you will not only create an authentic guest experience but also drive excellence across all dimensions of our operations.</p><br><p>In your role as a catalyst for exceptional service, you will uphold the highest standards, infusing every interaction with the kind of genuine care that leaves an indelible mark on our guests. Nurturing an environment of continuous growth and skill development, you will inspire our colleagues to consistently exceed expectations, turning moments into memories for every visitor.</p><br><p>As a visionary leader, you will play a pivotal role in shaping our strategic direction. Your involvement in goal setting and objective communication will propel business growth and solidify the hotel’s reputation as a distinguished luxury destination. Your ability to foster positive relationships with ownership will ensure a harmonious partnership that aligns with our overarching strategy while enhancing the hotel's performance and prestige.</p><br><p>Your leadership will be synonymous with setting industry benchmarks and redefining luxury hospitality. Your commitment to excellence, coupled with your innovative approach, will leave an enduring mark on our iconic brand and create a legacy of unparalleled guest memories.</p><br><p>Key Behaviours and Responsibilities:</p><br><ol><li>Act with an open mindset:</li></ol><p>Embrace innovative ideas, adapt to change, and encourage a culture of innovation and continuous learning.</p><br><p>Demonstrate explicit knowledge and awareness of company standards as an integral role model.</p><br><p>Build quality relationships with the management team.</p><br><p>Create an environment that encourages innovation, challenges traditional thinking, and fosters a "speak-up" culture.</p><br><ol><li>Create positive impact working with others:</li></ol><p>Foster an inclusive and collaborative work environment, empowering colleagues to contribute their best and building strong relationships based on trust and respect.</p><br><p>Create a collaborative and inclusive environment where all colleagues are encouraged to provide input.</p><br><p>Actively listen to team members' ideas, concerns, and feedback and incorporate their input into decision-making processes.</p><br><p>Recognize and appreciate the contributions and well-being of colleagues.</p><br><ol><li>Strive for guest/client satisfaction:</li></ol><p>Exhibits a deep understanding of the luxury hospitality landscape and guest expectations, ensuring that the guest experience consistently exceeds industry standards.</p><br><p>Maintain product and service quality standards by conducting ongoing evaluations.</p><br><p>Handle VIP Guests and understand international protocols for government officials and royalty.</p><br><p>Monitor guest/client feedback, address concerns promptly, and implement improvements to optimize satisfaction.</p><br><ol><li> Consistently deliver excellence:</li></ol><p>Demonstrates a comprehensive understanding of ownership group's investment objectives and formulates strategic business plans that align with those objectives; ensuring preservation and maximization of the hotel’s assets.</p><br><p>Set high performance standards, lead by example, and drive a culture of continuous improvement and quality across all the hotel.</p><br><p>Exhibits expertise in sales, marketing, and revenue management, driving the hotel's performance in the luxury hospitality market.</p><br><p>Maximize financial performance, control costs, and execute marketing and operational activities that produce results meeting or exceeding the hotel's business plan.</p><br><p>Recognize and reward outstanding performance and celebrate achievements within the organization.</p><br><ol><li> Enable team success:</li></ol><p>Support the professional growth and development of colleagues through coaching, mentoring, and providing opportunities for learning.</p><br><p>Encourage individuals to take on challenging assignments and stretch their capabilities.</p><br><p>Provide regular feedback and guidance, recognizing achievements and offering constructive suggestions for improvement.</p><br><p>Create a safe and empowering environment where individuals feel comfortable taking risks, expressing their ideas, and learning from failures.</p><br><p>As applicable, brings experience in working with labor unions, maintaining constructive relationships and ensuring harmonious teamwork.</p><br><ol><li> Create clarity:</li></ol><p>Articulates a clear and comprehensive vision for the hotel, aligning goals and objectives with ownership group's investment strategy.</p><br><p>Effectively communicates organizational vision, goals, and expectations, fostering a shared sense of purpose and direction among team members.</p><br><p>Demonstrates adeptness in overseeing renovation projects, maintaining transparency and open communication throughout the process.</p><br><p>Addresses ambiguity and navigates complex situations with transparency, fostering an environment of clear direction and effective problem-solving.</p><br><ol><li> Inspire for top performance:</li></ol><p>Lead with passion and integrity, motivate and inspire others to achieve their best.</p><br><p>Market plans and ideas successfully, reducing key and complex ideas and messages to clear, memorable, and compelling statements.</p><br><p>Embodies an entrepreneurial spirit, inspiring innovative thinking and fostering a culture that encourages taking calculated risks.</p><br><p>Recognizes and rewards outstanding performance, cultivating an atmosphere of achievement and recognition.</p><br><p>Promotes continuous development and growth, offering resources and guidance to nurture professional skills and talents.</p><br><p>Champions a "speak-up" culture, creating an environment where diverse opinions are valued, and individual contributions are celebrated.</p><br><p>Convince others, negotiate, debate, and find win-win solutions.</p><br><br>Qualifications<br><br><p>Prior experience in a luxury hotel General Manager position.</p><br><p>Fluent in English and French</p><br><p>Experience managing resort operations and/or lifestyle is an asset</p><br><p>Strong educational background with professional qualifications and a continuous learning mindset. </p><br><p>Proven track record of building a strong service, and quality culture</p><br><p>Strong people skills and a track record of fostering positive, inclusive, high-performing cultures.</p><br><p>Experience in managing owner relations.</p><br><p>Demonstrated leadership, organizational, and interpersonal skills.</p><br><p>Strategic thinker with excellent communication and presentation skills.</p><br><p>Displays a strong entrepreneurial spirit</p><br><p>Bottom-line oriented with a focus on quality guest service and team-building.</p><br><p>Creative and innovative mindset.</p><br><p>Ability to collaborate and work in a fast-paced environment.</p><br><p>Excellent sense of prioritization and time management.</p><br><p>Professional demeanor and strategic orientation.</p><br><p>Engaging, friendly, and charismatic with a natural ability to connect with guests.</p><br><p>Passionate about creating memorable experiences </p><br><br>Additional Information<br><br> </div>
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<br>Company Description<br><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.</p><br><br>Job Description<br><br><p>Manager, Business Operational Excellence, AbbVie Bioresearch Center Inc., Worcester, MA (5 days a week on site).</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Lead initiatives to reduce operating costs, enhance efficiency, & minimize errors across organization.</li><li>Drive execution of improvement projects by leveraging Lean Six Sigma tools & guiding cross-functional teams through all project stages.</li><li>Responsible for data-driven analysis, stakeholder engagement, & effective coordination to ensure timely achievement of measurable results.</li><li>Provide training & mentorship in Business Excellence practices to support organizational objectives.</li></ul><br>Qualifications<br><br><p><strong>Education & Experience</strong></p><br><p>Must have a Master's in bio(chemical) engineering, life sciences, regulatory affairs related to drugs, biologics, medical devices or life sciences or other life sciences-related discipline & 3 years of experience driving operational improvements within the pharmaceutical &/or medical device industry.</p><br><p>Of experience required, must have at least 3 years:</p><br><ol><li>driving operational excellence in pharmaceutical &/or medical device manufacturing processes in a QA, QC, project management &/or engineering role; &</li><li>(ii) working cross functionally with manufacturing stakeholders to drive manufacturing/operational improvements & resolving complex scientific, technical, analytical &/or business issues.</li></ol><p>Alternatively, would accept a Bachelors in bio(chemical) engineering, life sciences, regulatory affairs related to drugs, biologics, medical devices or life sciences or other life sciences-related discipline & 5 years of experience driving operational improvements within the pharmaceutical &/or medical device industry.</p><br><p>Of experience required, must have at least 5 years:</p><br><ol><li>driving operational excellence in pharmaceutical &/or medical device manufacturing processes in a QA, QC, project management &/or engineering role; &</li><li>(ii) working cross functionally with manufacturing stakeholders to drive manufacturing/operational improvements & resolving complex scientific, technical, analytical &/or business issues.</li></ol><p>With either combination of education & work experience, must have completed at least Six Sigma Green Belt Certification. Will accept any suitable combination of education, training or experience. Work experience may be gained concurrently.</p><br><br>Additional Information<br><br><p>Salary Range: $175,282 - $208,500 per year.</p><br><p>Apply online at https://careers.abbvie.com/en or send resume to Job.opportunity.abbvie@abbvie.com. Refer to Req ID: REF49865K</p><br><p>---------------------------------------------------------------------------</p><br><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term and long-term incentive programs.</p><br><p>AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>Purpose</strong></p><br><p>Business Human Resources (BHR) serves as a trusted partner to the business, helping to shape our culture, supporting our business strategies, and delivering the talent and capabilities necessary to make a remarkable impact on AbbVie and patients around the world. The role leverages best-in-class HR practices to continuously create, deliver and support programs that establish AbbVie as an employer of choice while empowering all employees at all levels of the organization. The role partners with business leaders in an assigned function to develop and implement people strategies and tactics that support the business plans and the achievement of both short-term and long-term strategic objectives.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Serve as the primary strategic partner to the business. Assist or lead the creation and implementation of HR Strategies to meet organizational and business needs.</li><li>Coach, consult, and influence the business leaders, including senior leadership, regarding leadership development, succession planning, and talent management. Engage and Influence business leaders though strong relationship-building skills and strategic insights.</li><li>Develop and implement strategies to attract, develop and retain talent that meets current and future business needs. This includes identifying and cultivating new capabilities required for future success. Lead talent development and succession planning efforts.</li><li>Ensure the effective delivery of all HR programs and service, and be responsible for HR results in the business, including client satisfaction, HR effectiveness, and associated financial results.</li><li>Establish, build, and maintain strong relationships with key HR partners from all Centers of Excellence and Service Centers to ensure HR elements are successfully coordinated to meet business needs; include relationship management, leadership, HR roles & responsibilities, and service delivery commitments.</li><li>Provides consultation on and leads organization design and effectiveness / structure issues to ensure optimal performance.</li><li>Drive people manager development to create clarity and consistency of expectations, accountability, and enriched manager/employee experiences. Partner with people leaders to shape a culture of high employee engagement, high performance, diversity and inclusion.</li><li>Facilitate, implement, and model change. Develop and deliver effective communication strategies that align with organizational priorities and support business objectives.</li><li>Champion AbbVie Ways We Work with Business by modeling, educating, and coaching on these behaviors.</li><li>Prioritize critical projects based on business needs and available resources.</li><li>Identify trends and new approaches to business processes that should be both incremental and ahead of the curve.</li><li>Develop proposals and recommendations to resolve strategically important issues with strategic approach to problem-solving on HR issues (enterprise mindset, connecting the dots, thinking ahead).</li><li>Leads large scale, strategic projects and initiative with multi-year impact, capable of creating transformation</li></ul><br>Qualifications<br><br><p><strong>Education and Experience</strong></p><br><ul><li>Bachelor's degree</li><li>8+ years of relevant HR experience</li><li>Knowledge of regulations and standards affecting the business; strong business acumen</li><li>Excellent analytical and problem-solving skills in a complex and demanding environment</li><li>Project management or business experience</li><li>Experience in organizational development, design, and effectiveness</li><li>Experience supporting a global business and partnering with internationally-based business leaders and HR colleagues</li><li>Strategic thinking with proven experience in leading multiple programs and initiatives, with the ability to prioritize</li><li>Significant breadth of understanding of functional/ CoE HR roles and responsibilities and their impact on the business</li><li>Experience interacting with and presenting to senior management. Ability to engage employees at all levels</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Job : <p>As the <strong>head of the Morocco office</strong>, you will open the site and <strong>co-build the firm with general management</strong>. Your responsibilities will include:</p><br><br><ul><li>Office opening: You will <strong>oversee the installation and operational launch of the site</strong> in Morocco</li><li>Team building: You will <strong>recruit, onboard, and structure the team</strong> (several dozen employees from the first year)</li><li>Management: You will <strong>supervise team leaders and employees</strong></li><li>Quality & production: You will ensure the required standards for audits, balance sheets, tax returns, and key files.</li><li>Industrialization & AI: You will deploy our <strong>Claude and PennyLane tools at the site level and industrialize production</strong>.</li><li>Management & reporting: You will monitor indicators (capacity, deadlines, quality, recruitment) and report to management. </li></ul><p><strong>AI, A LEVER YOU WILL CONTROL:</strong></p><br><br><p>You are joining a firm that has chosen <strong>industrialization through AI</strong>. Our production relies on <strong>Claude agents and PennyLane to automate data entry and repetitive tasks</strong>. Your role will be to make these tools the site's competitive advantage: improve reliability, save time, and multiply the team's capacity as it grows. <strong>You will manage this industrialization, not be subjected to it.</strong></p><br><br> <br> <br> Required profile : <p><strong>Our ideal profile:</strong></p><br><br><ul><li><strong>Proven experience (8 to 10 years) in managing a team or site in a firm, accounting service center, or offshore/BPO structure.</strong></li><li>You have already opened, set up, or significantly developed a team from scratch - ideally several dozen people.</li><li><strong>Excellent technical mastery of French standards</strong>: auditing, balance sheets, tax returns.</li><li><strong>Solid experience in recruitment and HR structuring</strong> of a rapidly growing team.</li><li>Assertive leadership, organizational skills, and the ability to embody and spread the firm's standards.</li><li>Long-term vision: you want to build and lead an expanding center over the long term.</li><li><strong>Perfect command of French</strong>, both spoken and written, with complete ease in direct communication with our French clients.</li></ul><p><strong>Education</strong>:</p><br><br><p>DEC, DSCG, Master CCA or equivalent management experience. <strong>French accounting expertise is highly appreciated</strong>.</p><br><br> <br><br> </div>
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<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Développement, Réseaux & Marché Particuliers </strong>un/une <strong>PMO</strong> :</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span>Rattaché à la Direction Développement Commercial et Animation Réseaux, le PMO accompagne le pilotage de l’activité et des initiatives stratégiques, des projets de transformation et du portefeuille de projets de la Direction. </span><br><span>Il aide à la prise de décision en réalisant des analyses, des études d'opportunité et des business cases, tout en assurant le suivi de la performance des actions engagées.</span></p><br><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span> <strong>Transformation et gestion de projets</strong></span><br><span>• Piloter ou coordonner les projets internes et transverses pour la Direction ;</span><br><span>• Structurer les projets, définir les feuilles de route et suivre leur exécution ;</span><br><span>• Assurer le suivi de l’avancement, des risques, des dépendances et des arbitrages nécessaires ;</span><br><span>• Coordonner les différentes parties prenantes internes et externes ;</span><br><span>• Animer les instances de gouvernance et les comités de pilotage ;</span><br><span>• Assurer le suivi budgétaire des projets et le respect des objectifs qualité, coûts et délais ;</span><br><span>• Accompagner les actions de conduite du changement et de communication associée aux projets.</span></p><br><p><br><span><strong>Pilotage stratégique et aide à la décision</strong></span><br><span>• Réaliser des analyses, études d’opportunités et diagnostics ;</span><br><span>• Construire des business cases et évaluer les impacts financiers, commerciaux et opérationnels des initiatives envisagées ;</span><br><span>• Préparer les supports de décision destinés aux Comités ;</span><br><span>• Identifier les leviers de croissance, d’amélioration de la performance commerciale et d’optimisation des processus ;</span><br><span>• Assurer le suivi des indicateurs stratégiques de la Direction et proposer des plans d’actions correctifs lorsque nécessaire.</span></p><br><p><br><span><strong>Excellence opérationnelle</strong></span><br><span>• Développer et mettre en œuvre des outils de pilotage, tableaux de bord et reportings de performance ;</span><br><span>• Formaliser les processus, référentiels et les bonnes pratiques ;</span><br><span>• Contribuer à l'amélioration continue de l'organisation et des modes de fonctionnement ; </span><br><span>• Veiller à la bonne appropriation des dispositifs mis en place par les équipes concernées ;</span><br><span>• Assurer la préparation et la conduite de l’ensemble des réunions de la direction ainsi que le suivi des décisions ;</span><br><span>• Formaliser les reportings et els rapports d’activité.</span></p><br><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><p><span>• Excellentes capacités d’analyse quantitative et qualitative ;</span><br><span>• Solide maîtrise des techniques de résolution de problèmes et de structuration de recommandations ;</span><br><span>• Expérience dans l’élaboration de business cases et d’analyses financières ;</span><br><span>• Maîtrise des outils de gestion de projet et de pilotage de portefeuille ;</span><br><span>• Excellente maîtrise des outils d’analyse de données (Excel, BI…) et de présentations (PowerPoint, Thinkcell…) ;</span><br><span>• Capacité à produire des livrables exécutifs.</span></p><br><p><span> <u>Compétences transversales :</u></span></p><br><p><span>• Forte capacité de synthèse et de structuration ;</span><br><span>• Esprit stratégique et orientation résultats ;</span><br><span>• Leadership et capacité à influencer sans lien hiérarchique ;</span><br><span>• Excellentes qualités de communication écrite et orale ;</span><br><span>• Autonomie, rigueur et sens de l’initiative ;</span><br><span>• Forte capacité d’adaptation et de gestion des priorités ;</span><br><span>• Capacité à évoluer dans des environnements complexes et exigeants ;</span><br><span>• Orientation Client et satisfaction Client.</span></p><br><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><p><span>• Formation supérieure Bac+5 (Grande École d’Ingénieurs, de Commerce ou Université de premier plan) ; </span><br><span>• Expérience de 5 à 10 ans en cabinet de conseil en stratégie ou en transformation, ou dans une fonction de PMO stratégique, transformation ou développement ; </span><br><span>• Une expérience dans les secteurs des services financiers, de l’assurance ou de la distribution constitue un atout ;</span><br><span>• Excellente maîtrise du français et de l’anglais. </span></p><br><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>
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Job : <p>As the <strong>head of the Morocco office</strong>, you will open the site and <strong>co-build the firm with senior management</strong>. Your responsibilities will include:</p><br><br><ul><li>Office opening: You will <strong>manage the installation and operational launch of the site</strong> in Morocco</li><li>Team building: You will <strong>recruit, onboard, and structure the team</strong> (several dozen employees from the first year)</li><li>Management: You will <strong>supervise team leaders and employees</strong></li><li>Quality & Production: You will guarantee the required standards for audits, balance sheets, tax returns, and critical files.</li><li>Industrialization & AI: You will deploy our <strong>Claude and PennyLane tools across the site and industrialize production</strong>.</li><li>Management & Reporting: You will monitor indicators (capacity, deadlines, quality, recruitment) and report to management.</li></ul><p><strong>AI, A LEVER YOU WILL MANAGE</strong></p><br><br><p>You are joining a firm that has chosen <strong>industrialization through AI</strong>. Our production relies on <strong>Claude agents and PennyLane to automate data entry and repetitive tasks</strong>. Your role will be to make these tools the site's competitive advantage: ensure reliability, save time, and multiply the team's capacity as it grows. <strong>You will manage this industrialization, not be subjected to it.</strong></p><br><br> <br> <br> Required profile : <p><strong>Our ideal profile:</strong></p><br><br><ul><li><strong>Proven management experience (8 to 10 years) of a team or site in a firm, accounting service center, or offshore/BPO structure.</strong></li><li>You have already opened, set up, or significantly developed a team from scratch - ideally several dozen people.</li><li><strong>Excellent technical mastery of French accounting standards</strong>: audits, balance sheets, tax returns.</li><li><strong>Solid experience in recruiting and HR structuring</strong> for a rapidly growing team.</li><li>Strong leadership, organizational skills, and the ability to embody and disseminate the firm's standards.</li><li>Long-term vision: you want to build and lead an expanding center for the long term.</li></ul><p><strong>Education</strong>:</p><br><br><p>DEC, DSCG, or equivalent management experience. <strong>French accounting expertise highly appreciated</strong>.</p><br><br> <br><br> </div>
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<span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br>
<p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br> Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br>
<p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br>
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<li>Provide strategic legal advice to Management and operational teams on all matters relating to business law, maritime law, transport, insurance, and litigation.</li>
<li>Draft, negotiate, and secure complex commercial contracts (clients, partners, service providers, agents, insurers, etc.) in accordance with Head Office (HO) procedures.</li>
<li>Oversee and manage litigation and pre-litigation matters, in coordination with external counsel, experts, and insurers, in line with HO instructions.</li>
<li>Ensure proactive legal risk management and contribute to the implementation of compliance best practices.</li>
<li>Contribute to the definition and implementation of the regional legal strategy, in alignment with Group guidelines.</li>
<li>Supervise, train, and support members of the local legal team, where applicable.</li>
<li>Represent the legal function before internal and external stakeholders (authorities, partners, clients, advisors).</li>
</ul>
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<p>Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines</p><br>
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Company culture : <p><strong>Groupe AZURA</strong> is driven by a predominantly <strong>collaborative</strong> culture, where people, trust and teamwork are central to daily operations. A close and supportive management style promotes guidance, accountability and long-term employee engagement. This approach is strengthened by a strong <strong>innovation</strong> dimension, fostering initiative, agility and openness to change. More moderate <strong>organizational</strong> and <strong>competitive</strong> elements provide structure and performance focus, while maintaining a people-centered and collective-oriented environment.
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<br> Head office address : <span> Agadir </span>
<br> Desired personality traits : <p>
<span> Extraversion </span>
<span> Improvisation </span>
<span> Rationalism </span>
<span> Need for action </span>
<span> Involvement at work </span>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Your main tasks as a Help Desk agent:</p><br><br><ul><li>Handle user requests (Calls + E-mails).</li><li>Resolve incidents within the Service Desk scope.</li><li>Maintain communication between different support levels.</li><li>Contribute to service improvement and respect contractual commitments and security rules.</li></ul><br><p>Offer link via Talent Soft</p><br><br><p>https://dxc-career.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=72&idOrigine=502&LCID=1036&offerReference=2024-72</p><br><br> <br> Required profile : <p>- Degree in Computer Systems & Networks.<br><strong>- Good command of communication in English and French </strong><br>- Good knowledge of Windows environments & office software.</p><br><br><br><p>- Minimum 1 year of experience in a service desk role.</p><br><br> <br><br> </div>
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Job : <p>As part of strengthening its teams, our client, specialized in the wiring sector, is recruiting a permanent Back Office Agent.</p><br><br><p>Your tasks:</p><br><br><p>• Ensure the management and follow-up of customer orders<br>• Ensure the proper administrative processing of orders<br>• Ensure the follow-up of deliveries and respect for deadlines<br>• Coordinate with sales, logistics, and production teams<br>• Process complaints and issues related to orders<br>• Update tracking spreadsheets and databases<br>• Prepare reports related to Back Office activity<br>• Ensure rigorous follow-up of client files</p><br><br> <br> Required profile : <p>Profile sought:<br>• Bachelor's degree (2-3 years of higher education) in Management, Business, or equivalent<br>• Minimum 2 years of experience in a similar role<br>• Experience in a wiring company is strongly desired<br>• Good command of office tools (Excel, ERP)<br>• Good level of French communication skills</p><br><br> <br><br> </div>
<p>The PMO Consultant supports project teams in the operational management and monitoring of activities. He/She ensures the management of schedules, monitoring of milestones and deliverables, as well as the production of reporting to guarantee compliance with cost, quality, and deadline objectives.</p><p><strong>Main Responsibilities</strong></p><ul><li>Monitor project schedules, deadlines, and key milestones.</li><li>Ensure deadlines and deliverable progress are met.</li><li>Consolidate project data and track performance indicators.</li><li>Produce regular reports on project progress (status, risks, actions, budgets).</li><li>Identify discrepancies, alert stakeholders, and contribute to the implementation of corrective actions.</li><li>Coordinate exchanges between different project stakeholders.</li><li>Participate in progress meetings and prepare steering support materials.</li><li>Ensure the reliability and updating of monitoring data.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Profile</strong></p><ul><li>Master's degree in Industrial Engineering, Project Management, or equivalent.</li><li>First experience of 1-2 years in PMO, project management, or activity steering.</li><li>Good understanding of industrial environments.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Advanced proficiency in Excel.</li><li>Knowledge of Business Intelligence (BI) tools is appreciated.</li><li>Good command of office and reporting tools.</li><li>Knowledge of project management methodologies.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Excellent communication skills in French and English.</li><li>Analytical and problem-solving skills.</li><li>Organizational skills and rigor.</li><li>Coordination and teamwork skills.</li><li>Results-oriented.</li><li>Adaptability and flexibility.</li><li>Good professional posture and interpersonal skills.</li></ul>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <ul><li>Handle user requests (Calls + Emails).</li><li>Resolve incidents within the Service Desk scope.</li><li>Maintain communication between different support levels.</li><li>Contribute to service improvement and adhere to contractual commitments and security rules.</li></ul> <br> Required profile : <ul><li>Bac +2 (2-year degree) in IT.</li><li>Good command of communication in <strong>German</strong>.</li><li>Knowledge of Windows environments & office software.</li></ul> <br><br> </div>
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Company culture : <p><strong>Econocom Morocco</strong> operates within a culture primarily focused on <strong>collaboration</strong>, placing people, trust and quality relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within cohesive teams. This dynamic is reinforced by a <strong>competitive dimension</strong>, supporting ambition, performance and results orientation. It is also grounded in a structured <strong>organizational culture</strong> ensuring process rigor and reliability, while integrating an <strong>innovation component</strong> that promotes adaptability and initiative.
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<br> Job : <p><strong>Your main tasks as a Service Desk Technician:</strong></p><br><br><ul><li>Resolve the client's technical incidents;</li><li>Handle user requests (Calls + E-mails);</li><li>Maintain communication between different support levels;</li><li>Contribute to the continuous improvement of the service and respect contractual commitments and the group's security rules.</li></ul> <br> <br> Required profile : <p><b>Training and Experience: </b></p><br><br><ul><li>Education level: Bac+2/3 in IT / Networks;</li><li>Professional experience level: experience in a similar role is highly desirable.</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Customer & Service Orientation, Autonomy & ability to manage stress.</li></ul><p><strong>Technical Skills:</strong></p><br><br><ul><li>General skills in customer relationship management;</li><li>Ability to detect, process, and resolve Level 1 technical incidents;</li><li>Good command of Windows 8 & 10, MS Office Suite, and Outlook;</li></ul><p><strong>Location: Technopolis (SalaAlJadida) </strong></p><br><br> <br><br> </div>
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<p><strong>Req ID:</strong> <span>380646</span> </p><br><br><p>NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</p><br><br><p>We are currently seeking a Service Desk Agent Italian / French to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco (MA).</p><br><br><p><strong>Service Desk Agent Italian/ French</strong></p><br><br><p><strong>Remote, Morocco</strong></p><br><br><p><strong>Competitive Salary + Benefits</strong></p><br><br><br><p><strong>Role Overview</strong></p><br><br><p>The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks and peripherals using available technology. Screens, diagnoses, researches and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.</p><br><br><br><p><strong>Role Responsibilities</strong></p><br><br><ul><li>Identify issues, investigate root causes and recommend solutions to reported problems</li><li>Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail</li><li>Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance</li><li>May prepare help desk incident reports and assist in hardware and software evaluation</li><li>Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.</li></ul><p><strong>Key Skills</strong></p><br><br><ul><li>University education, preferably technical degree or Microsoft certifications;</li><li>Up to two years’ experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications;</li><li>Experience of providing remote IT support;</li><li>Excellent communication and customer service skills;</li><li>Fluency in Italian and French Languages;</li><li>Flexibility to work shifts if required.</li></ul><br><p><strong>Benefits</strong></p><br><br><p>Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.</p><br><br><p><strong>About NTT DATA</strong></p><br><br><p>NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com</p><br><br><p><strong><em>NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. </em></strong><strong><em>This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</em></strong></p><br><br><p>#LI-NorthAmerica</p><br><br><br> </div>
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Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement.
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<br> Job : <p>In collaboration with the HR teams and various internal stakeholders, your missions will include:</p><br><br><ul><li>Ensure the administrative management of employees (contracts, addendums, certificates, administrative files…)</li><li>Collect, check, and process variable payroll elements (absences, leave, bonuses, overtime…)</li><li>Prepare and check pay slips to ensure their compliance</li><li>Ensure the follow-up of social declarations (CNSS, mutual insurance, social organizations…)</li><li>Manage files related to absences, sick leave, and other administrative events</li><li>Update employee information in HRIS / payroll tools</li><li>Produce necessary HR reporting and tracking reports for the activity</li><li>Respond to employee requests relating to payroll and personnel administration</li><li>Participate in the continuous improvement of HR and payroll processes.</li></ul> <br> <br> Required profile : <p><strong><u>TECHNICAL AND/OR PROFESSIONAL SKILLS:</u></strong></p><br><br><p><br><u>Primary technical skills:</u></p><br><br><ul><li>Administrative management</li><li>Payroll management</li><li>HRIS tools</li></ul><p><br><strong><u>Office tools:</u></strong></p><br><br><p>Proficiency in SAP ERP and the Office suite are essential for carrying out this mission.<br>BEHAVIORAL SKILLS (SOFT SKILLS)</p><br><br><ul><li>Rigor</li><li>Teamwork</li><li>Confidentiality</li><li>Analysis and synthesis </li></ul> <br><br> </div>
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<span><b>The position is available in: </b><span><span><span><b>Nigeria; Morocco; Ghana; Ivory Coast; Senegal; Angola; DRC; South Africa; Kenya; Tanzania; Uganda; Algeria; Cameroon; Egypt</b></span></span></span><br><br><span><span><span><b>You are invited to apply if you're a citizen of the above mentioned countries.</b></span></span></span><br><br>The successful candidate will be responsible for developing sales within the assigned territory, identifying new customers, managing distributors, and growing profitable B2B business with manufacturers and industrial end users. This is a field-based commercial role requiring a self-driven individual capable of opening new markets and representing the company professionally.<br><br>Key Responsibilities<br><br>• Develop new customers and expand existing accounts.<br><br>• Generate sales across industrial chemical market segments.<br><br>• Manage distributors, agents and key accounts.<br><br>• Prepare quotations, negotiate commercial terms and close business.<br><br>• Develop annual territory and customer plans.<br><br>• Monitor competitors, pricing and market trends.<br><br>• Coordinate with logistics, customer service and technical teams.<br><br>• Achieve agreed sales, margin and collection targets.<br><br>• Travel extensively within the assigned territory.<br><br>Preferred Industry Experience<br><br>• Industrial Chemicals<br><br>• Petrochemicals<br><br>• Solvents<br><br>• Lubricants & Base Oils<br><br>• Paints & Coatings<br><br>• Resins & Adhesives<br><br>• PVC & Polymer Raw Materials<br><br>• Oilfield Chemicals<br><br>• Water Treatment Chemicals<br><br>• Specialty Chemicals<br><br></span><br><span>Requirements<b>Qualifications</b><br><br>• Bachelor's Degree in Chemical Engineering, Chemistry, Petrochemical Engineering, Industrial Engineering, Business Administration, International Business, Marketing or a related discipline.<br><br>• An MBA in Sales, Marketing or International Business will be an added advantage.<br><br>• Professional training or certifications in International Sales, Export Management, Key Account Management or Business Development are preferred.<br><br>• Strong technical understanding of industrial chemicals, petrochemicals, lubricants, base oils, solvents or related products is highly desirable.<br><br><b>Candidate Requirements</b><br><br>• Minimum 5 years of B2B sales experience.<br><br>• Existing customer relationships within the assigned country or region.<br><br>• Experience selling to manufacturers, distributors and industrial end users.<br><br>• Strong negotiation and presentation skills.<br><br>• Commercial understanding of industrial chemical applications.<br><br>• Ability to work independently with minimal supervision.<br><br>• Willingness to travel extensively.<br><br>• Valid driving licence (where applicable).<br><br>• English required; French and/or Arabic is an advantage depending on the region.<br><br><b>Business Equipment (Mandatory)</b><br><br>As this is a hybrid role, candidates must have:<br><br>• Personal laptop suitable for business use.<br><br>• Own vehicle for customer visits and business travel.<br><br>• Business mobile phone with reliable connectivity.<br><br>• Stable high-speed internet connection and a professional home office setup.<br><br>Kindly consider your application unsuccessful should you not be contacted within 7 working days<br><br></span><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.</p><p><b>Role Overview</b>: We are looking for a proactive Office Administrator to support the daily operations of our Casablanca office. This role combines office management responsibilities with light HR and people-operations support, ensuring a smooth employee experience and efficient workplace environment.</p><p>Key Responsibilities</p><p>Office Administration</p><ul><li>Manage day-to-day office operations and ensure a well-organized workspace.</li><li>Coordinate with vendors, building management, and service providers.</li><li>Oversee office supplies, equipment, and maintenance.</li><li>Support travel arrangements, logistics, and meeting coordination.</li><li>Maintain records, documentation, and internal tracking sheets.</li><li>Collaborate with the IT Team for all Morocco team IT assets requirements.</li></ul><p>HR & People Support</p><ul><li>Assist with onboarding logistics for new joiners (workspace setup, documentation follow-ups).</li><li>Register new employees with CNSS</li><li>Coordinate with payroll or finance to ensure accurate monthly CNSS contributions and deductions</li><li>Coordinate with HR teams on employee requests and administrative processes.</li><li>Support attendance tracking and internal coordination when needed.</li><li>Help organize internal events, engagement initiatives, and team activities.</li><li>Maintain confidentiality of employee information at all times.</li><li>Liaise with government entities and external providers regarding employee registrations and compliance matters.</li><li>Ensure alignment with local labor law requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of experience in Office Administration, HR Administration, or similar roles.</p><p>Strong organizational and multitasking skills.</p><p>Excellent communication skills in Arabic and English. French is a plus</p><p>Proficiency in Google Workspace or Microsoft Office.</p><p>Ability to handle sensitive information with discretion.</p><p>Nice to Have</p><ul><li>Previous experience supporting HR or People Operations.</li><li>Experience working in a fast-paced or international environment.</li></ul><p></p></section>
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Company:Description:<p>Nous recherchons un nouveau talent pour rejoindre notre équipe. Ce poste est basé à Casablanca.</p><br><p><b>Nous comptons sur vous pour :</b></p><br><ul><li>Assurer le suivi et la gestion des dossiers</li><li>Vérifier la conformité des pièces justificatives (factures médicales, prescriptions, rapports médicaux, décomptes, etc.).</li><li>Étudier les garanties prévues dans les contrats d’assurance santé.</li><li>Assurer le traitement des demandes de remboursement dans le respect des procédures et des délais.</li><li>Échanger avec les compagnies d’assurance pour le suivi des dossiers et la résolution des éventuels blocages.</li><li>Informer et accompagner les clients sur l’avancement de leurs dossiers.</li><li>Identifier les anomalies, les dossiers incomplets ou les situations nécessitant une expertise.</li><li>Effectuer les relances auprès des assurés, prestataires de soins ou assureurs.</li><li>Mettre à jour les outils de gestion et assurer le reporting des dossiers traités.</li><li><span>Gérer et suivre les dossiers relatifs à l’incapacité, à l’invalidité et au décès</span></li></ul><p><b>Ce que nous attendons de vous </b><b>:</b></p><br><ul><li>Bonne connaissance des contrats d’assurance maladie, des garanties santé et des procédures de gestion des sinistres.</li><li>Maîtrise de l’analyse documentaire et du contrôle des pièces.</li><li>Sens de l’organisation, rigueur et capacité à gérer plusieurs dossiers simultanément.</li><li>Bon relationnel et sens du service client.</li><li>Capacité à communiquer avec les assurés et les compagnies d’assurance.</li><li>Maîtrise des outils bureautiques et logiciels de gestion des sinistres</li></ul><p><b>Profil recherché :</b></p><br><ul><li>BAC+2 /3 Formation en assurance, gestion, finance ou domaine administratif.</li><li>Expérience en gestion de sinistres santé, en courtage ou en compagnie d’assurance appréciée.</li><li>Esprit d’analyse</li></ul><p><b>Pourquoi nous rejoindre :</b></p><br><ul><li>Nous vous aiderons à développer votre potentiel grâce à nos opportunités de développement, un travail à forte valeur ajoutée et un accompagnement managérial. </li><li>Nous favorisons une culture dynamique et inclusive où vous travaillerez avec des collègues talentueux/se pour créer de nouvelles solutions et avoir un impact sur vos collègues, vos clients.</li><li>Notre envergure nous permet de vous proposer un large éventail d'opportunités de carrière, ainsi que des avantages visant à améliorer votre bien-être.</li></ul>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
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Job : <p><strong>Your tasks will be to:</strong></p><br><br><ul><li>Receive and process customer orders and requests.</li><li>Issue delivery slips and customer invoices according to current procedures.</li><li>Develop and implement the delivery schedule in coordination with the transport department.</li><li>Ensure and follow up on the collection of issued invoices.</li><li>Prepare daily and monthly sales reports.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree (3-4 years) in management / Supply chain</li><li>At least 2 years of previous experience in a similar role</li><li>Good command of computer tools</li></ul> <br><br> </div>