office manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Main Missions:</strong></p><br><br><p>He/She is fundamentally responsible for the project(s) in all their dimensions (strategic, commercial, financial, human, legal, organizational, technical...).</p><br><br><p>He/She manages the entire project(s) in all their complexity (multiple stakeholders, often conflicting interests...).<br>He/She guarantees the strategic importance of the project for the business, the company, or third parties.</p><br><br><p>Activities &amp; Tasks<br><strong>Project Management:</strong></p><br><br><ul><li>Guarantees the relevance and opportunity of the project(s) development.</li><li>Is responsible for all important decisions.</li><li>Validates the final acceptance of the project(s).</li></ul><p><strong>Communication / Facilitation: </strong></p><br><br><ul><li>• Takes all necessary actions to successfully complete the project(s).</li><li>• Manages and facilitates communication with teams and various bodies.</li><li>• Prepares and leads change management.</li></ul><p><strong>Resource Management: </strong></p><br><br><ul><li>Manages, optimizes, and is responsible for all project(s) resources (human, budget, clients, final decision).&nbsp;</li></ul><p><strong>DELIVERABLES</strong></p><br><br><ul><li>Project management organization plan for the project(s) managed.</li><li>Management reporting on project alignment.</li></ul><p><strong>PERFORMANCE INDICATORS</strong></p><br><br><ul><li>Quality/Cost/Time indicators</li></ul><br> <br> Required profile : <ul><li>Master's degree (engineering school, university, or equivalent) in computer science, project management, or a similar field.</li><li>More than 6 years of experience as a Project Manager, ideally in the banking sector or within an IT department.</li><li>Experience with Amplitude Core Banking System (CBS)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Your tasks:<br>Design and write strategic recommendations by proposing creative concepts, campaign mechanics, media plans, KPIs, and budgets.<br>Identify the most relevant influencers and ensure the operational implementation of influence marketing campaigns.<br>Manage communication with influencers, advertisers, agencies, publishers, editorial teams, and marketing teams.<br>Brief internal teams and external service providers (creation, production, etc.).<br>Oversee operations: meet deadlines, coordinate stakeholders, launch and optimize campaigns.<br>Analyze campaign performance, produce reports, and suggest areas for improvement.<br>Organize events (press relations, product launches, after-work events, manage service providers and venues).<br>Supervise an Assistant Project Manager and/or an intern.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Profile sought:<br>Master's degree (Bac+5) from a Business School (ISCAE, ENCG, HEM, or equivalent).<br>Minimum of 5 years of experience in a similar role.<br>Excellent command of French and English, both written and spoken.<br>Driving license (Permis B) and personal vehicle are essential.<br>Availability for business travel.<br>Excellent command of social networks (YouTube, Facebook, Instagram, Blogs) and advertising platforms (Google Ads, Facebook Ads, Instagram Ads).<br>Strong skills in marketing strategy, influence marketing, digital campaign management, reporting, and recommendations.<br>Commercial acumen, creativity, autonomy, organization, rigor, and excellent interpersonal skills.</p><br><br> <br><br> </div>

<p>In the framework of strengthening our HR team in the Casablanca offices, you will provide direct support to our HR manager on the following missions: Preparation of administrative elements related to employment contracts (information collection, document verification, signature tracking) Constitution and updating of mutual insurance files Post-recruitment offer follow-up: follow-ups and verification of the completeness of elements provided by candidates Entry and updating of HR data in internal tools Logistical and administrative organization of new employee integration pathways.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>You have a Bac+3 degree in Human Resources or Administration, and you wish to evolve in a stimulating and collaborative environment.</li><li>You ideally have a minimum of two years of experience in a firm.</li><li>This position is to be filled as soon as possible.</li><li>Organized: you structure your work methodically and efficiently.</li><li>Rigorous: you pay attention to details and respect procedures.</li><li>Autonomous: you know how to manage your missions proactively and responsibly.</li><li>Possessing an excellent sense of priorities: you know how to manage emergencies and plan effectively.</li><li>Discreet and reliable: you handle confidential information professionally.</li><li>Proficient with office tools (Excel, Word, Outlook).</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our Infrastructure team expansion, we are seeking a Network Infrastructure Project Manager to lead strategic network infrastructure transformation and upgrade projects, ensuring adherence to budget, deadlines, quality standards, and security requirements. Your responsibilities will include: managing end-to-end network infrastructure projects (scoping, planning, execution, deployment, and closure); gathering business requirements and translating them into appropriate technical solutions; defining </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">schedules, resources, and budgets, and monitoring project indicators; coordinating internal technical teams, partners, and service providers; overseeing network infrastructure deployments, migrations, and upgrades; guaranteeing infrastructure availability, performance, and security; and identifying risks, proposing action plans, and monitoring their implementation. Lead project committees and ensure regular reporting to stakeholders. Produce and maintain technical and functional documentation. Ensure compliance with standards, best practices and security policies.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science, Networks, Telecommunications, or equivalent. Minimum 5 years of experience in network infrastructure project management. Strong understanding of network architectures and cloud environments. Experience leading infrastructure migration, deployment, or transformation projects. Proficiency in project management methodologies (Agile, V-model). Excellent communication skills and ability to interact effectively with technical and business stakeholders. Fluent French and professional English.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Mission</strong></p><br><br><p>He/She is fundamentally responsible for the project(s) in all their dimensions (strategic, commercial, financial, human, legal, organizational, technical...).</p><br><br><p>He/She manages all project(s) in all their complexity (multiple stakeholders, often divergent interests...).</p><br><br><p>He/She guarantees the strategic importance of the project for the business, the company or third parties.</p><br><br><p><strong>Activities &amp; Tasks</strong></p><br><br><p><strong>Project Management:</strong></p><br><br><br><ul><li>Guarantees the relevance and opportunity of the project(s) development.</li><li>Is responsible for all important decisions.</li><li>Validates the final acceptance of the project(s).</li></ul><p><strong>Communication / Facilitation:</strong></p><br><br><ul><li>Takes all actions to bring the project(s) to a successful conclusion.</li><li>Manages and facilitates communication with the teams and various bodies.</li><li>Prepares and manages change management.</li></ul><p><strong>Resource Management:</strong></p><br><br><p>• Manages, optimizes and is responsible for all resources of the project(s) (human, budget, clients, final decision).</p><br><br><p><strong>DELIVERABLES</strong></p><br><br><ul><li>Project organization plan that he/she manages.</li><li>Management reporting on project alignment.</li><li>PERFORMANCE INDICATORS</li><li>Quality/cost/deadline indicators.</li></ul><br> <br> Required profile : <ul><li>Master's degree (engineering school, university, or equivalent) in computer science, project management, or a similar field.</li><li><strong>More than 6 years of experience</strong> as a Project Manager, ideally in the banking sector or within an IT department.</li><li><strong>Experience in the T24 Core Banking System.</strong></li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description of the company and the position: As part of strengthening our teams, we are looking for an experienced HSE / QHSE Manager to support the development of our industrial activities.</p><p>Main responsibilities:</p><p>Deploy and ensure the application of the company's HSE policy;</p><p>Identify, assess, and control risks related to industrial activities;</p><p>Ensure regulatory compliance regarding health, safety, and environment;</p><p>Conduct audits, inspections, and investigations following incidents;</p><p>Implement and monitor corrective and preventive action plans;</p><p>Raise awareness and train employees on HSE best practices;</p><p>Participate in the continuous improvement of HSE management systems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+5 degree in HSE, QHSE or equivalent;</li><li>Minimum 4 years of experience in a similar role within a multinational industrial environment;</li><li>Good command of HSE referentials, particularly ISO 45001 and ISO 14001 standards;</li><li>Proven experience in risk management, accident prevention, regulatory compliance, conducting HSE audits and safety inspections;</li><li>Ability to promote and foster an HSE culture among teams;</li><li>Solid field experience with a strong operational presence;</li><li>Ability to identify risks, define and implement preventive actions, and ensure action plan follow-up;</li><li>Excellent analytical, communication, and coordination skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description Sofitel Tamuda Bay Beach &amp; Spa As part of strengthening our sales teams, we are recruiting a passionate and performance-oriented Reservations Manager, capable of optimizing the occupancy of the establishment while guaranteeing a smooth and personalized customer experience from the first contact. Main responsibilities: You are responsible for the management and performance of the Reservations department: Supervise and coordinate all hotel reservation activities; Guarantee the quality of customer request processing and compliance with Sofitel standards; Optimize occupancy rates and contribute to maximizing the establishment's revenue; Monitor availability, allotments, and various distribution channels; Analyze forecasts, reservation trends, and performance indicators; Supervise, support, and develop the skills of the Reservations team; Ensure the application of procedures and the reliability of data in the reservation systems.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in reservations, revenue management, or upscale hospitality. Excellent organizational skills and a strong sense of priorities. Strong customer focus and excellent interpersonal skills. Proficiency in the Opera PMS system and hotel distribution tools. Good command of IT tools and reservation software. Analytical mindset and results-oriented. Ability to work in a demanding and dynamic environment. Fluency in French and English.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for a "Technical and Investment Manager" profile in <strong>Errachida</strong> with 5 years or more of experience in the hydraulic or electrical field, or both.</p><br><br><p><strong>Main tasks:</strong></p><br><br><ul><li>Ensure the smooth operation of the Entity;</li><li>Monitor and analyze the performance indicators of operators and the distribution sector;</li><li>Analyze and review annual budgets and multi-year plans, and monitor their implementation;</li><li>Coordinate with various stakeholders (operators, partners, consultants) to ensure effective implementation of technical recommendations.</li><li>Oversee the technical, administrative, and financial aspects of projects;</li><li>Control and monitor various aspects related to investments, from budgeting to quality control of work.</li><li>Review tender documents and represent the SPC in tender commissions;</li><li>Initiate and monitor technical studies and audits necessary for monitoring and controlling the management of public services and the execution of the Management Contract.</li></ul><p> Experience in the distribution sector is a plus.</p><br><br> <br> <br> Required profile : <p><strong>Required education and skills:</strong></p><br><br><ul><li>State Engineer diploma or equivalent in hydraulics/electrical engineering.</li><li>Good knowledge of tools and software related to the Hydraulic/Electrical fields.</li><li>Good command of project management techniques.</li></ul><p><strong>Desired personality traits:</strong></p><br><br><ul><li>Organizational skills and Rigor.</li><li>Integrity and Availability.</li><li>Analytical skills and Autonomy</li><li>Teamwork skills.</li><li>Excellent written and oral communication skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>PwC</strong> operates within a <strong>highly structured and process-driven culture</strong>, where rigor, reliability and quality standards are central to performance. This framework is closely balanced by an equally strong <strong>collaborative dimension</strong>, promoting trust, teamwork and a supportive, people-focused leadership style. A <strong>measured competitive mindset</strong> reinforces results orientation and market reputation, while innovation remains present but more controlled and secondary. </p><br><br> <br> Job : <p>As part of the development of its activities, PwC Business Services is looking for a Manager</p><br><br><p><strong>Missions:</strong></p><br><br><p>Within a dedicated team, you will mainly work on missions for clients composed of major national and international players:</p><br><br><ul><li>Analyze financial markets and select investments adapted to clients' objectives.</li><li>Build and adjust portfolios to optimize performance and limit risks.</li><li>Monitor results, produce reports, and justify decisions made.</li><li>Ensure compliance with financial rules and maintain good relationships with clients.</li></ul> <br> <br> Required profile : <ul><li>Degree level BAC+3 to BAC+5 in accounting or finance.</li><li>1 year of experience or beginner with motivation and willingness to learn.</li><li>Good organizational skills and attention to detail.</li><li>Proficiency in office tools (Excel, Word).</li><li>Team spirit and good communication skills.&nbsp;</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <p> </p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b> Job requirements</b></font></font><br> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Campus France Morocco is a service of the French Embassy in Morocco whose mission is to promote French higher education, provide information on studying in France, and support applicants in developing their study plans. This service also facilitates applications to French higher education institutions and manages the network of Moroccan alumni of French higher education.</font></font></p> </div> Missions <br> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The duties of the </font></font><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">administrative manager</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> are:</font></font></strong> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The processing and monitoring of digital files of students residing in Morocco and applying for academic mobility to France;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Computerized data entry.</font></font></li> </ul> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">THE MISSIONS REQUIRE HAVING:</font></font></strong> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">of a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">self-employed status</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to carry out activities supporting education;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">d a good knowledge of the French and Moroccan university systems;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">d an excellent command of written and spoken French.</font></font></li> </ul> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">PR REQUIREMENTS</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font><br><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A higher education diploma of at least Bac+2 level.</font></font></li> </ul> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">CONDITIONS OF SERVICE:</font></font></strong> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Estimated period of service: between July 6 and August 31, 2026 </font></font><em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">(depending on activity)</font></font></em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Location of the service: Campus France space in Rabat;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Given the large number of cases, full-time attendance is expected (8:15am-5:00pm);</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Payment by invoice after service rendered (75dh/hour).</font></font></li> </ul> </div><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team.<br> About the company Our client is a results-driven digital marketing agency specifically focused on empowering the skilled trades and home services sectors across North America.<br> The team specializes in bridging the gap between traditional craftsmanship and modern technology by providing comprehensive lead generation, search engine optimization, and custom web development strategies.<br> By focusing on industries like construction, HVAC, plumbing, and electrical, they help local businesses scale their operations and dominate their specific regional markets through high-impact, data-backed advertising.<br> Job Summary We are looking for a high-energy, strategically-minded Project and Growth Manager to bridge the gap between ambitious blue-collar business owners and our expert delivery team.<br> In this role, you aren’t just a task manager; you are a marketing consultant and a trusted partner.<br> You will own a "pod" of client accounts, ensuring every SEO campaign, lead-gen strategy, and web build ships on time and delivers measurable ROI.<br> If you thrive on taking ownership, solving complex problems before they escalate, and identifying new ways to help small businesses grow, this is your opportunity to make a massive impact in a fast-paced agency environment.<br> Key Responsibilities Pod Ownership: Manage the day-to-day success and retention of a dedicated portfolio of clients.<br> Client Translation: Act as the primary bridge between clients and the delivery team, translating business goals into clear, actionable briefs for specialists.<br> Onboarding &amp; Relationship Management: Lead a smooth, confidence-building onboarding process for new clients and maintain proactive, responsive communication as their main point of contact.<br> Project Oversight: Manage timelines and workflows within ClickUp to ensure all work meets high quality standards and is delivered on schedule.<br> Marketing Consultancy: Advise clients across the full digital spectrum, including SEO, Google &amp; Meta Ads, web design, social media, and branding.<br> Growth &amp; Reporting: Analyze performance data to track wins, report results in plain language, and identify upsell opportunities that align with client growth goals.<br> Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals Agency Experience: 2+ years of experience in account management, project management, or client success specifically within a marketing agency environment.<br> Digital Marketing Fluency: A strong working knowledge of SEO, paid lead generation (Google &amp; Meta), web design, and social media management.<br> Tool Proficiency: Advanced hands-on experience with ClickUp for project management and CRM tools for client tracking.<br> Communication Mastery: Fluent, native-level spoken and written English with the ability to lead confident, high-stakes video calls with North American business owners.<br> Consultative Instincts: The ability to look past a task list and identify what will actually move the needle for a client’s bottom line.<br> Organizational Excellence: Naturally organized with the ability to juggle multiple accounts, deadlines, and shifting priorities without losing focus.<br> Nice-to-Haves Industry Context: Prior experience working with or for the trades / blue-collar industries.<br> Technical Depth: Advanced, deep-dive understanding of SEO algorithms or Meta Ad architecture.<br> Sales Background: Previous experience in sales or business development to help facilitate account expansion.<br></span> </div>

<p>Participate in the construction and renovation of infrastructure serving the territories. Join a Group in full development in France and internationally (4 billion euros in turnover). Integrate a company composed of nearly 23,000 men and women united around 3 strong values: unity, transparency, and ambition. Accept to live a rich experience by joining teams of passionate people.</p><p>We are looking for a passionate Works Engineer (H/F) to supervise and coordinate our construction projects. As a Works Engineer, your main mission would be to guarantee the results of your sites through planning, organization, procurement, and monitoring of sites in terms of cost, quality, deadlines, and safety.</p><p>Your responsibilities will be to ensure monitoring on the detailed aspects below:</p><p><strong>1 Quality, Health, Safety, Environment</strong></p><ul><li>Leads site meetings concerning safety, quality, and environmental points in accordance with his hierarchy's instructions;</li><li>Writes or participates in the drafting of QHSE instructions and ensures the application of rules (PPSPS, PAQ, PAE...) through execution procedures;</li><li>Informs the QSE Manager of dysfunctions encountered;</li><li>Handles non-conformities and implements adequate corrective actions;</li><li>May be responsible for QHSE onboarding of new employees on site;</li><li>Participates in accident and dangerous situation analyses;</li><li>Conducts QHSE site visits.</li></ul><p><strong>2 Study of the file / Preparation / Site Monitoring / Acceptance and End of Site:</strong></p><ul><li>Ensures the management of one or more sites;</li><li>Assists the Works Director in responding to calls for tenders;</li><li>Receives, studies, and analyzes market elements (plans, profiles);</li><li>Coordinates execution studies (plan, calculation notes, profile);</li><li>Develops the detailed site budget (material volume, necessary human and material resources);</li><li>Makes authorization requests and obtains the necessary documents for site setup;</li><li>Drafts execution methods and procedures with his site manager;</li><li>Organizes document control for sites;</li><li>Consults service providers (suppliers, subcontractors), places orders, and gives instructions to subcontractors;</li><li>Sets objectives with site managers: team constitution, development of team scheduling to ensure business continuity;</li><li>Monitors site activity;</li><li>Evaluates the quality of services provided by different stakeholders (subcontractors and suppliers);</li><li>Controls the production and quality of as-built plans;</li><li>Ensures the administrative and financial management of sites (accounting, monitoring of customer and supplier invoicing);</li><li>Manages the interventions of surveyors and laboratory technicians;</li><li>Participates in the acceptance of the work in the presence of the client and the works director.</li></ul><p><strong>TECHNICAL SKILLS</strong></p><p>You demonstrate:</p><ul><li>Mastery of office tools and specific software (autocad, Project);</li><li>Budgetary control;</li><li>Knowledge of the Group's common procedures in terms of HQSE;</li><li>Ability to analyze a technical file.</li></ul><p><strong>Required profile</strong></p><p>Qualifications required:</p><ul><li>You have:</li><li>Bac +5 or significant professional experience in the role;</li><li>Mobility;</li><li>Driving license.</li></ul><p><strong>TECHNICAL SKILLS</strong></p><p>You demonstrate:</p><ul><li>Mastery of office tools and specific software (autocad, Project);</li><li>Budgetary control;</li><li>Knowledge of the Group's common procedures in terms of HQSE;</li><li>Ability to analyze a technical file and propose technical and financial modifications;</li><li>Knowledge of the different trades involved on site;</li><li>Development of operating methods.</li></ul><p><strong>BEHAVIORAL SKILLS</strong></p><p>You are endowed with:</p><ul><li>The ability to analyze and strong proactivity to quickly find technical or financial solutions;</li><li>Relational and managerial skills;</li><li>Adaptability to interface with very diverse stakeholders (client, site personnel);</li><li>Negotiation skills;</li><li>Anticipation skills.</li></ul><p><strong>Desired Candidate Profile</strong></p>Qualifications required:<ul><li>You have:</li><li>Bac +5 or significant professional experience in the role;</li><li>Mobility;</li><li>Driving license.</li></ul><strong>TECHNICAL SKILLS</strong><p>You demonstrate:</p><ul><li>Mastery of office tools and specific software (autocad, Project);</li><li>Budgetary control;</li><li>Knowledge of the Group's common procedures in terms of HQSE;</li><li>Ability to analyze a technical file and propose technical and financial modifications;</li><li>Knowledge of the different trades involved on site;</li><li>Development of operating methods.</li></ul><strong>BEHAVIORAL SKILLS</strong><p>You are endowed with:</p><ul><li>The ability to analyze and strong proactivity to quickly find technical or financial solutions;</li><li>Relational and managerial skills;</li><li>Adaptability to interface with very diverse stakeholders (client, site personnel);</li><li>Negotiation skills;</li><li>Anticipation skills.</li></ul>

<p>The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver meaningful interactions and measurable results. They define conversational strategies, handle assessment, create conversation flows and scripts, and work together with CAI engineers to ensure high-quality implementations. This is someone who has expertise in LLM, Agentic AI, Knowledge AI, and NLU. They are able to implement bots across all these scenarios, including hybrid bots, making the right decisions regarding scope. The Conversational Designer understands all the requirements and challenges we face in the voice channel, as well as all the mandatory requirements to successfully implement a voicebot. The Conversational Designer is responsible for the continuous improvement, analyzing performance data and user feedback to improve accuracy, user satisfaction, and key metrics, ensuring a seamless and scalable conversational experience across channels, use cases and knowledge base. It also involves exploring new features, optimizing models and providers, and continuously refining the solution to maximize impact. This is a remote role, candidate must be located and eligible to work in Morocco.</p><p>Responsibilities</p><ul><li>Collaborates with the production team, particularly the Conversational AI Engineer and Delivery Manager, to define and deliver the best customer experience</li><li>Conducts assessments within the operation and with clients to identify needs and opportunities</li><li>Map use cases and define the priorities based in impact, effort and feasibility, aligned with the client expectation and contract</li><li>Develops the Conversational AI strategy for projects</li><li>Designs conversational scenarios, flows, and dialogues for chatbots and voicebots</li><li>Creates proto-personas, bot personas, and tone of voice, ensuring voice and messaging align with the brand expectations</li><li>Implement the bot on the CAI platform, implementing the flows, KB, etc</li><li>Participates in KPI analysis, generating qualitative insights and reports to inform project decisions</li><li>Supports the project roadmap, working with the Delivery Manager to prioritize opportunities and improvements</li><li>Drives continuous improvement of the conversational experience and overall user satisfaction</li><li>Trains the bot and reinforces the AI knowledge base in collaboration with the Conversational AI Engineer</li><li>Oversees QA and testing, including UAT and ongoing performance checks, consolidating feedback and implementing fixes</li><li>Integrates client-approved changes and enhancements during project execution</li></ul><p>Skills and Qualifications</p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for:</p><br><br><p>• Processing and ensuring the smooth execution of counter operations,</p><br><br><p>• Proposing and informing clients about product offers, and ensuring the sale and pre-sale of monetary and bancassurance products for retail clients,</p><br><br><p>• Informing and directing clients to the client advisor.</p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 degree (Commercial, Economics, Business Management...) with or without experience in the field.</p><br><br><p>You have the following main qualities:</p><br><br><p>• Welcoming and listening skills,</p><br><br><p>• Speed and accuracy in processing operations,</p><br><br><p>• Ability to propose and advise on products in the implementation of commercial actions.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>You will hold one of the following positions: <strong>Crew Scheduler, Station Agent, or Assistant On Duty Manager.</strong><br>Depending on the role, you will be responsible for:</p><br><br><ul><li>Ensuring the coordination of air operations and real-time flight monitoring.</li><li>Planning and managing crew schedules in compliance with regulations.</li><li>Preparing and validating flight plans, taking into account weather, fuel, and performance constraints.</li><li>Supervising operations and making quick decisions in case of unforeseen events.</li><li>Ensuring communication between different stakeholders (crews, maintenance, operations control).</li><li>Ensuring compliance with safety standards and operational procedures.</li></ul> <br> Required profile : <p>You hold a validated <strong>Bac+3 diploma</strong> (equivalent to a Bachelor's degree) in one of the following fields: industrial engineering, IT, logistics, international trade, business management, economics, mathematics, or physics.<br>You have:</p><br><br><ul><li>A sense of service and responsibility.</li><li>Excellent organizational and priority management skills.</li><li>Good command of French (English is a plus).</li><li>Comfort with IT tools and planning systems.</li><li>The ability to work under pressure and make quick decisions.</li></ul><p><strong><span>Age: maximum 27 years old, as of 30/06/2026</span></strong><br>(Date of birth after 01/07/1998)<br>&nbsp;</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p><strong>Partner Onboarding &amp; Content Quality</strong></p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p><strong>Provider &amp; Team Management</strong></p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p><strong>Operations, Data &amp; Process Improvement</strong></p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p><strong>Stakeholder Management &amp; Reporting</strong></p><ul><li>Act as the main point of contact between local Commercial teams (Sales &amp; Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About the Role:</strong> If you are passionate about creating value through strategic sourcing, building strong supplier partnerships, and driving operational excellence, this role could be an exciting opportunity for you! As a Procurement Manager North Africa, you will play a key role in delivering sustainable value, ensuring supply continuity, and supporting business growth across the region. You will contribute to the development and execution of procurement strategies, lead sourcing initiatives, and collaborate closely with cross-functional teams to achieve business objectives. You will identify opportunities, drive efficiencies, and implement innovative solutions while fostering strong relationships with suppliers and stakeholders.</p><p><strong>Main Responsibilities:</strong></p><p><strong>CONTRACT MANAGEMENT:</strong> Manages contracts, measure and improve their utilization Perform local communication on new contracts</p><p><strong>EXECUTE STRATEGIC SOURCING:</strong> Execute strategic sourcing activities for Local Categories in line with the Group category management strategy Support Group Category Manager in executing strategic sourcing activities, and providing full visibility on local market specificities Manage implementation of strategic procurement projects</p><p><strong>PROCUREMENT:</strong> Lead and execute sourcing activities for all the Procurement categories according to the Group guidelines. Analyze and monitor market trends, suppliers' concentrations and possible Innovation Identify Sourcing opportunities and evaluate potential internal requests synergies Lead negotiations with the Suppliers in order to bring the maximum value to the requesting function, in term of TCO (total cost of ownership), service and quality (SLA/KPI)</p><p><strong>STAKEHOLDER MANAGEMENT:</strong> Ensure proper alignment with internal customers (business functions) requirements and demand Collaborate and support Group Category Leaders in executing strategic sourcing activities for categories Local antenna for the Group, Area &amp; Region Procurement Collaborates with other Functions in the definition and implementations of policies (e.g. Finance, Legal, Insurances, HR)</p><p><strong>PROCUREMENT SUPPLIER RELATIONSHIP:</strong> Define Supplier Segmentation Model and Framework to define relationship type to set-up with key suppliers Build and maintain supplier relationships that generate value for both Ferrero and the suppliers over time</p><p><strong>ADMINISTRATION ACTIVITIES:</strong> Manage overall performance of administration activities, ensuring service level and process and policy compliance Manage emerging issues, identify area of improvements, validate process and IT system enhancements Create &amp; approve Purchase Order Documents according to defined Way-of-Working and PO thresholds Support Local Admin specialist in case of mismatches between orders and invoices and approve PO documents</p><p><strong>PERFORM MASTER DATA MANGEMENT:</strong> Responsible for requiring new suppliers to be added or existing suppliers to be blocked Support in collection of Supplier Data and communicate those data to the team in charge of uploading them in the system Manage and maintain supplier financial analysis and performance for the categories</p><p><strong>MANAGE PROCESS GOVERNANCE AND PERFORMANCE:</strong> Apply and follow relevant policies and procedures to pursue the category strategy consistently complying with the Group framework and guidelines Define and ensure Process Governance involving all relevant stakeholders Achieve targets for all Categories Develop Purchasing Country Budget Planning</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>About You:</strong></p><p><strong>Education &amp; Background:</strong> Bachelor or Master's Degree in Business Administration, Finance, Engineering or Science A least 4-6 years of experience working in procurement Successful track record and development potential Working experience in a cross-cultural environment in a matrix organization preferable</p><p><strong>Competencies &amp; Attitude:</strong> Mastering procurement techniques: negotiating skills, RFI, RFQ, budgeting, market analysis, risk management, price management Knowledge of Indirect categories Analytical mindset and strong reporting skills; Ethical and strong personal values Enthusiasm, passion and commitment to excellence with a result-oriented approach</p><p><strong>IT Language Skills:</strong> Excellent knowledge of MS Office Previous experience with SAP / SAP Ariba is a plus Arabic, French &amp; advanced proficiency in English Any other language spoken is considered as a plus</p><p>The successful candidate will demonstrate flexibility and adaptability, including the ability to travel when required by business needs.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Summary The Brand Manager is a strategic leader responsible for defining and executing brand strategy across Morocco, Tunisia, and Algeria, in alignment with global and regional marketing directives. The role drives brand growth, market share, and customer engagement through innovative, compliant marketing initiatives. The Brand Manager leads and oversees end to end new product launches, including launch strategy development, cross functional coordination, execution planning, and post launch performance tracking, ensuring timely, impactful, and consistent market entry. Acting as the brand team leader, the role ensures consistency, relevance, and excellence across all brand touchpoints.</p><p>About the Role</p><p>Key Responsibilities</p><p>Strategic Leadership &amp; Brand Stewardship</p><ul><li>Define and champion the brand vision, positioning, and strategic roadmap for the MTA cluster (Morocco, Tunisia, and Algeria), including pipeline assets and upcoming launches</li><li>Lead cross functional Brand Teams, ensuring integrated planning, launch preparedness, and consistent execution across all channels</li><li>Identify portfolio opportunities, pipeline potential, and unmet medical needs, driving new product launch strategies , lifecycle planning, and corrective action plans to sustain long term growth</li></ul><p>Marketing Excellence &amp; Operational Execution</p><ul><li>Develop and execute robust tactical plans, end to end launch strategies , and omnichannel campaigns that are customer centric and fully compliant with internal SOPs and Code of Conduct guidelines</li><li>Lead pre launch, launch, and post launch activities , including positioning, messaging, promotional material development, field force enablement, and launch performance reviews</li><li>Monitor brand and launch performance through KPIs, market analytics, and customer feedback; proactively adjust strategies to optimize outcomes across the MTA cluster</li><li>Manage brand and launch budgets and forecasts with a focus on efficiency, impact, and return on investment</li></ul><p>Customer &amp; Market Insights</p><ul><li>Engage with HCPs and KOLs to generate actionable insights that inform launch positioning, value propositions, and go to market strategies for Morocco, Tunisia, and Algeria</li><li>Tailor launch and in market messages according to patient segment needs, addressing clinical priorities, disease burden, and treatment pathways across MTA</li><li>Build strategic partnerships with key institutions and stakeholders to support successful product adoption and launch penetration</li></ul><p>Cross Functional Collaboration &amp; Launch Readiness</p><ul><li>Collaborate closely with Medical Affairs, Market Access, Regulatory, Sales, Supply Chain, and Global Marketing to ensure launch readiness and flawless execution</li><li>Lead Integrated Brand Planning and Launch Excellence processes , ensuring alignment on timelines, objectives, risks, and mitigation plans</li><li>Localize global and regional launch strategies and materials to reflect market dynamics, access conditions, and customer expectations across MTA</li></ul><p>Key Performance Indicators</p><ul><li>Market share evolution, competitive positioning, and new product launch performance</li><li>Quality and timeliness of launch execution and strategic/tactical plans</li><li>Compliance with internal, regulatory, and ethical standards</li><li>Effectiveness of cross functional collaboration and stakeholder engagement</li></ul><p>Minimum Requirements</p><p>Experience</p><ul><li>Minimum of 4 years of hands on experience in pharmaceutical marketing, with a proven track record in leading or supporting successful product launches and brand lifecycle management in innovative or specialty therapies</li><li>Experience leading cross functional teams and managing complex launch projects in matrix environments</li></ul><p>Skills</p><ul><li>Strategic marketing, launch excellence , and lifecycle management expertise</li><li>Strong analytical, forecasting, and decision making capabilities</li><li>Digital fluency and omnichannel campaign execution</li><li>Influencing, negotiation, and stakeholder management skills</li><li>Agility, resilience, and operational excellence</li></ul><p>Knowledge</p><ul><li>Deep understanding of the healthcare ecosystem, product launch pathways, therapeutic areas, and patient journeys</li><li>Strong familiarity with regulatory frameworks, compliance standards, pricing, and market access considerations</li></ul><p>Languages</p><ul><li>Fluency in English &amp; French</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 4 years of hands on experience in pharmaceutical marketing, with a proven track record in leading or supporting successful product launches and brand lifecycle management in innovative or specialty therapies</li><li>Experience leading cross functional teams and managing complex launch projects in matrix environments</li><li>Strategic marketing, launch excellence , and lifecycle management expertise</li><li>Strong analytical, forecasting, and decision making capabilities</li><li>Digital fluency and omnichannel campaign execution</li><li>Influencing, negotiation, and stakeholder management skills</li><li>Agility, resilience, and operational excellence</li><li>Deep understanding of the healthcare ecosystem, product launch pathways, therapeutic areas, and patient journeys</li><li>Strong familiarity with regulatory frameworks, compliance standards, pricing, and market access considerations</li><li>Fluency in English &amp; French</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p>Partner Onboarding &amp; Content Quality</p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p>Provider &amp; Team Management</p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p>Operations, Data &amp; Process Improvement</p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p>Stakeholder Management &amp; Reporting</p><ul><li>Act as the main point of contact between local Commercial teams (Sales &amp; Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or GED equivalent.</p><p>Related Work Experience: at least 1 year of related work experience.</p><p>Supervisory Experience: no supervisory experience.</p><p>License or Certification: none</p><p></p></section>