office manager Jobs - Rabat Morocco
2022 Jobs Found
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<p> Posted on 04/08/2026 </p><br><br> Mission <p>Envie de rejoindre un groupe où votre travail compte vraiment et où chaque effort peut vous faire évoluer ? Chez Newrest, on avance grâce à celles et ceux qui s’impliquent, qui osent et qui veulent progresser. Rejoignez une équipe dynamique à l’état d’esprit entrepreneurial et sportif où les décisions sont prises rapidement sans peur de l’échec. Chez Newrest, chacun contribue à la croissance du Groupe. Ici, l’expérience terrain prime : même le PDG pousse des trolleys.</p><br><br><p><b>À propos de Newrest</b></p><br><br><p>Newrest, expert de la restauration hors domicile et du Facility Management, compte parmi les leaders mondiaux du catering multisectoriel. Porté par un esprit pionnier « Unlimited », le groupe déploie son savoir-faire dans 53 pays à travers ses 60 000 collaborateurs.</p><br><br><p>Notre offre couvre un large éventail de services : catering aérien, prestations de buy-on-board et duty-free, restauration, bases vie, catering ferroviaire, concessions aéroportuaires et autoroutières, ainsi que des solutions complètes de Facility Management.</p><br><br><p>Plus qu’un groupe, il incarne une véritable famille, 97 % de son capital est détenu par plus de 700 collaborateurs.</p><br><br><p><b>Notre activité au Maroc</b></p><br><br><ul><li>Principales activités : <i> Inflight catering, restauration concédée, retail, FM</i></li><li>Principaux clients :<i> entreprises locales, internationales et compagnies aériennes de renoms</i></li><li>Infos clés pertinentes : Siège à Casablanca, <i>implantée dans toute les grandes villes du Royaume (Rabat, Tanger, Marrakech, Agadir etc...)</i></li></ul><p><b>Notre Graduate Program</b></p><br><br><p><strong>Notre Graduate Program</strong> est un programme accéléré d’une durée de <strong>12 mois</strong>, conçu pour accompagner de jeunes talents à fort potentiel dans le développement de leurs compétences et leur prise de responsabilités.</p><br><br><p>Véritable <strong>tremplin de carrière</strong>, notre Graduate Program combine une expérience opérationnelle concrète, une montée en compétences structurée et un accompagnement de proximité (coaching, suivi RH, feedback réguliers). Les graduates sont pleinement immergés au cœur des enjeux business et contribuent activement à des projets à forte valeur ajoutée.</p><br><br><p><b>Votre poste :</b></p><br><br><p>Nous recherchons un <b>Superviseur des Opérations</b></p><br><br><p>Vous exercerez votre fonction sous la responsabilité du<i> Directeur des opérations</i></p><br><br><p><b>Vos principales missions :</b></p><br><br><ul><li>Gérer plusieurs sites </li><li>Veiller à la réalisation quotidienne du service</li><li>Connaitre, comprendre et faire appliquer le contrat</li><li>Développer et maintenir une excellente relation avec les clients</li><li>Gestion budgétaire: food cost, labor cost, overheads</li><li>Manager les équipes au quotidien</li><li>Gérer les flux des matières premières</li><li>Superviser l’implémentation des systèmes internes et s’assurer de leur bonne utilisation par les équipes</li><li>Suivre et faire suivre les protocoles et les directives QHSE mises en place en collaboration avec le service QHSE</li></ul><br> Profile <ul><li>École d’ingénieur en agroalimentaire (généraliste ou industrielle), école hôtelière, Supply Chain, Logistique ou école de commerce.</li><li>Nous recherchons une personne motivée, ambitieuse et force de proposition.</li><li>La maîtrise du français est indispensable et l'anglais est fortement recommandé.</li></ul><b>Ce qu’il faut savoir avant de postuler :</b> <br><ul><li>Par solidarité avec nos équipes terrain, pas de télétravail</li><li>La polyvalence est de mise, même sur des fonctions support</li><li>Un ADN d’entreprise fort, fondé sur l’engagement, la responsabilité et l’esprit d’équipe</li><li>Un environnement dynamique et international en constante évolution </li><li>Croissance à 2 chiffres depuis 2020</li><li>3,4 milliards de CA (2024/2025)</li><li>Développement de l’industrie 4.0 : Digital factory: https://www.youtube.com/watch?v=2fq_qXf7WFo</li><li>ERP Maison : Winrest</li><li>Un Graduate Program qui valorise les jeunes talents</li><li>Gestion de toute la chaine de valeur : de l’achat de la matière première à la livraison sur le tarmac</li><li>Plus de 2 millions de repas servis par jour</li><li>Les actus du groupe c’est ici : https://statics.teams.cdn.office.net/evergreen-assets/safelinks/2/atp-safelinks.html</li></ul><p>Alors si vous souhaitez rejoindre une équipe qui mise sur votre motivation autant que sur votre potentiel… envoyez-nous votre candidature et venez construire votre réussite avec nous !</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><strong><span>LOGISTICS CUSTOMS ASSOCIATE</span></strong></p><br>
<p><span>We are seeking a committed and detail-oriented Logistics & Customs Associate in Tetouan, Morocco, to join the Manufacturing Services Department and report to the Logistics & Customs Manager. </span></p><br>
<p><strong><span>WHAT YOU WILL BE DOING</span></strong></p><br>
<p><span>As a Logistics & Customs Associate, you will be responsible for ensuring the timely, compliant, and cost-effective movement of materials and goods. You will manage and closely monitor international and domestic shipments, including leaf, non-tobacco materials, spare parts, machinery, and finished goods. You will coordinate daily logistics activities with suppliers, freight forwarders, customs brokers, warehouses, Procurement, Planning, and other stakeholders to ensure deliveries meet agreed timelines and business priorities.</span></p><br>
<p><span>You will coordinate customs clearance activities in compliance with Moroccan customs regulations and import/export requirements. You will liaise with customs brokers and authorities, monitor clearance lead times, and support the resolution of inspections, documentation discrepancies, and regulatory issues. You will verify shipping documents, including invoices, packing lists, Bills of Lading, Air Waybills, EUR certificates, Certificates of Origin, and other required documents, while maintaining accurate records and ensuring audit readiness.</span></p><br>
<p><span>You will maintain shipment tracking tools, prepare daily, weekly, and monthly logistics and customs reports, and provide stakeholders with accurate shipment visibility. You will also monitor transportation, customs, storage, and clearance costs and coordinate with Finance and Accounting to process logistics-related invoices, resolve discrepancies, and support freight accrual activities.</span></p><br>
<p><span>You will contribute to Logistics, Customs, and Factory KPIs, support continuous improvement and cost-optimization initiatives, and ensure compliance with JTI policies, procedures, internal controls, and applicable trade and transportation regulations. You will also collaborate with cross-functional teams, share knowledge and best practices, and support the Logistics & Customs team during absences and peak workload periods.</span></p><br>
<p><strong><span>EDUCATION</span></strong></p><br>
<p><span>University degree in Logistics or Business Administration.</span></p><br> <p><strong><span>WORK EXPERIENCE</span></strong></p><br> <p><span>Minimum 3 years of experience in logistics and customs-related fields.</span></p><br> <p><strong><span>SKILLS</span></strong></p><br>
<ul>
<li><span>Supply chain management knowledge</span></li>
<li><span>Good knowledge of Moroccan customs regulations and procedures</span></li>
<li><span>Strong coordination and stakeholder-management skills</span></li>
<li><span>Shipment monitoring and logistics reporting capabilities</span></li>
<li><span>Good understanding of import and export documentation</span></li>
<li><span>Skilled in MS Excel</span></li>
<li><span>SAP knowledge is a plus</span></li>
<li><span>Very good command of English, French and Arabic</span></li>
<li><span>Strong analytical, organizational, and problem-solving skills</span></li>
<li><span>Ability to take ownership, remain accountable, and deliver results</span></li>
</ul>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
<p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails, chats and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Fluency in German and English (C1 or higher), both spoken and written;</strong> </li> <li> <strong>At least 6-12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Flexible schedule: 5 days a week, from 8:00 AM 4:00 PM or 12:00 PM 8:00 PM GMT+2;</li> <li>Opportunity to work fully remote;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Good bonuses for referring friends;</li> <li>Paid intensive training and probation;</li> <li>Work-life balance;</li> <li>Responsive management interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p> <em>Internal code: 3WO</em> </p>
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<p><b>Join Svitzer Tanger Med as an ASD Tug Boat Master</b></p><br><p>Join a global leader in towage. Be part of Svitzer's mission to keep the world's ports moving.</p><br><p>We are looking for a <b>1st Class Master</b> to join our operations at <b>Tanger Med II Port, Morocco</b>.</p><br><p>If you are a skilled maritime professional ready to contribute to an essential industry, this is your opportunity to make a real impact.</p><br><p>At Svitzer, every role matters. Our team members play a vital part in keeping ports moving and ensuring global trade flows smoothly. If you are passionate about the maritime industry, thrive on teamwork, and meet our criteria, we’d love to hear from you.</p><br><p><b>Why Join Us?</b></p><br><p><b>Industry Leadership:</b> Work with a global leader in towage and marine services, committed to safety, quality, and operational excellence. You’ll be part of a company with over 180 years of maritime expertise.</p><br><p><b>Career Growth:</b> We offer an exciting environment where professionals can develop their skills and advance their careers. Whether you are looking to gain more experience or take on new responsibilities, we support your growth.</p><br><p><b>Diversity and Inclusion:</b> We welcome individuals from all backgrounds, fostering an environment of respect, collaboration, and innovation. At Svitzer, we believe that diversity strengthens our teams.</p><br><p><b>Safety Culture:</b> Safety isn’t just a priority at Svitzer—it’s our way of working. From comprehensive training to state-of-the-art equipment, we ensure a secure and supportive environment for all employees.</p><br><p><b>What You’ll Be Doing</b></p><br><p>As an <b>ASD Tug Boat Master</b>, you will take command of the tug and lead the crew to ensure safe and efficient operations, including:</p><br><ul><li>Managing the tugboat operations and ensuring compliance with safety standards.</li><li>Supervising and coordinating crew activities, including scheduling and readiness.</li><li>Ensuring compliance with <b>Svitzer policies</b>, <b>statutory obligations</b>, and <b>safety management systems</b>.</li><li>Maintaining operational and safety reports.</li><li>Providing leadership, mentorship, and training for crew members.</li><li>Participating in safety training and operational improvement initiatives.</li></ul><p><b>What You’ll Bring</b></p><br><p>We’re looking for a dedicated and safety-conscious professional who meets the following criteria:</p><br><ul><li><b>1st Class Master Certificate of Competency</b> (Moroccan nationality required).</li><li>Minimum required experience operating <b>ASD tugs</b> in port towage operations.</li><li>Fluency in <b>Arabic, French, and English</b> (mandatory).</li><li>Ability to lead a team effectively and maintain a <b>collaborative, safety-focused environment</b>.</li><li>Strong problem-solving skills and the ability to perform under pressure.</li><li>Familiarity with industry technology and basic <b>MS Office skills</b>.</li><li>The candidate must reside within <b>1 hour of Tanger Med II Port</b> to ensure timely availability for operations.</li></ul><p><b>Next Steps</b></p><br><p>If you meet these qualifications and are excited about this opportunity, we invite you to apply.</p><br><p>Please submit your application, including your updated <b>CV and relevant certifications</b>. We look forward to welcoming a motivated and skilled professional to our team!</p><br><p><b>Svitzer is an equal-opportunity employer, committed to building a diverse and inclusive workplace.</b></p><br><p><b>Join Svitzer Tanger Med as a Chief Engineer</b></p><br><p>Join a global leader in towage. Be part of Svitzer's mission to keep the world's ports moving.</p><br><p>We are looking for a <b>1st Class Chief Engineer</b> to join our operations at <b>Tanger Med II Port, Morocco</b>.</p><br><p>If you are a skilled maritime professional ready to contribute to an essential industry, this is your opportunity to make a real impact.</p><br><p>At Svitzer, every role matters. Our team members play a vital part in keeping ports moving and ensuring global trade flows smoothly. If you are passionate about the maritime industry, thrive on teamwork, and meet our criteria, we’d love to hear from you.</p><br><p><b>Why Join Us?</b></p><br><p><b>Industry Leadership:</b> Work with a global leader in towage and marine services, committed to safety, quality, and operational excellence. You’ll be part of a company with over 180 years of maritime expertise.</p><br><p><b>Career Growth:</b> We offer an exciting environment where professionals can develop their skills and advance their careers. Whether you are looking to gain more experience or take on new responsibilities, we support your growth.</p><br><p><b>Diversity and Inclusion:</b> We welcome individuals from all backgrounds, fostering an environment of respect, collaboration, and innovation. At Svitzer, we believe that diversity strengthens our teams.</p><br><p><b>Safety Culture:</b> Safety isn’t just a priority at Svitzer—it’s our way of working. From comprehensive training to state-of-the-art equipment, we ensure a secure and supportive environment for all employees.</p><br><p><b>What You’ll Be Doing</b><br>As a Chief Engineer, you will take responsibility for the technical performance of the tug and lead the engineering operations to ensure safe, reliable, and efficient vessel functioning, including:<br>• Overseeing the maintenance, operation, and repair of all mechanical and electrical systems on board.<br>• Ensuring compliance with safety regulations, environmental standards, and company policies.<br>• Supervising the engine room crew, including scheduling, training, and performance oversight.<br>• Maintaining accurate records, including machinery logs, maintenance schedules, and safety documentation.<br>• Participating actively in safety drills, inspections, and improvement initiatives.<br>• Supporting the Master in overall vessel readiness and operational efficiency.</p><br><p><b>Building a Diverse Workplace</b></p><br><p>In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.</p><br><p>Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!</p><br><p><b>How to Apply</b></p><br><p>To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications. </p><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010.<br> We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and chats; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level); Experience in a technical support role; Networking experience (IPsec Tunnels, DNS, packet tracing, understanding of ports, role of firewall); Strong understanding of Network infrastructure (VPN, routing, split tunneling, WireGuard connector based tunnels); Strong understanding of network protocols (OpenVPN, IKEv2, WireGuard); Ability to read log files ; Familiarity with operating Windows, Linux, MacOS, Android and iOS ; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with AWS, Azure; Knowledge about function of IDP/SSO (G-Suite, Azure AD); Customer facing experience.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>We are currently hiring a highly motivated Senior Scientist I to join our LNP Platform team. In this role, you will serve as an independent technical lead for novel LNP formulation/process development of emerging tLNP drug product programs. </p><br><p>This position will report into the Principal Scientist and based at our Worcester office. This role will involve hands-on laboratory work. All duties will be performed in compliance with AbbVie’s standard operating procedures (SOPs).</p><br><p>Experience in lipid nanoparticle formulation and purification processes, or experience with process development, engineering and manufacturing of biologics drug product processes are highly desired.</p><br><p>Responsibilities & Duties:</p><br><ul><li>Independently propose, design, lead, and manage novel technical projects focused on formulation, conjugation, purification, and process development for targeted lipid nanoparticle-based nucleic acid formulations.</li><li>Serve as a technical lead for complex formulation and process development activities, including development of project plans, timelines, experimental strategies, risk assessments, and data-driven recommendations.</li><li>Lead DOE-based experimental design, execution, analysis, and interpretation to optimize LNP formulations, and associated manufacturing processes.</li><li>Provide technical direction and mentorship to junior and associate scientists, including guidance on experimental design, data analysis, troubleshooting, documentation, and prioritization of project activities.</li><li>Drive technical problem-solving and root-cause investigations for aberrant results, process variability, or formulation performance issues, and recommend scientifically justified corrective actions.</li><li>Represent your project in cross-functional project teams, communicating technical strategy, progress, risks, and recommendations to stakeholders and leadership.</li><li>Prepare high-quality technical reports, presentations, protocols, batch records, and SOPs, ensuring clear documentation of scientific rationale, experimental outcomes, and development decisions.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent education and typically 10 years of experience, Master’s Degree or equivalent education and typically 8 years of experience, PhD and no experience necessary.</li><li>Demonstrated ability to independently lead formulation, drug product, or process development projects from concept through execution and data-driven decision-making.</li><li>Strong expertise in LNP formulation development, nucleic acid delivery, nanoparticle characterization, and/or lyophilized drug product development.</li><li>Proven ability to troubleshoot complex formulation or process challenges and develop scientifically sound mitigation strategies.</li><li>Experience providing technical guidance, mentorship, or matrix leadership to junior colleagues.</li><li>Strong project management skills, including ability to prioritize work, manage timelines, coordinate contributors, and communicate risks.</li><li>Excellent written and verbal communication skills, including ability to present complex technical data and recommendations to cross-functional and senior audiences.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b>About the location:</b></p><br><br><br><p><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 18 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></p><br><br><br><p><u><b>ESSENTIAL JOB FUNCTIONS:</b></u></p><br><br><ul><li><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.</p><br><br></li><li><p>Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.</p><br><br></li><li><p>Works harmoniously and professionally with co-workers and supervisors.</p><br><br></li><li><p>Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.</p><br><br></li><li><p>Stores and retrieves guest luggage and packages.</p><br><br></li><li><p>Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.</p><br><br></li><li><p>Works as a Front Desk Receptionist when required</p><br><br></li></ul><br><p><b><u>NON-ESSENTIAL FUNCTIONS:</u></b></p><br><br><ul><li><p>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell stand, Business Center, and lobby coverage.</p><br><br></li><li><p>Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</p><br><br></li><li><p>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p><br><br></li><li><p>Assist in coverage Front Office responsibilities as needed.</p><br><br></li></ul><p><b>We look for the following knowledge, skills and abilities:</b></p><br><br><ul><li>A minimum of 2 years of hospitality or related work experience is preferred.</li><li>Extensive knowledge of Morocco, Casablanca and surrounding areas.</li><li>Existing relationships with third-party vendors a plus.</li><li>Education: High school education or equivalent experience.</li><li>Requires reading, writing and oral proficiency in the English language.</li><li>Good organizational skills.</li><li>Ability to multitask.</li><li>Attention to detail.</li><li>Ability to work irregular hours, weekends, and evenings.</li></ul><br><br><br><br><br><br><br> </div>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><span><b>Solution Architect - Salesforce Core</b><br><b>Department Description</b></span></p><br><br><p><span><br>Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.<br>You are ready to take the next step in your career and join our team as a Solution Architect. Don't miss this exciting opportunity to make an impact and grow with Salesforce Morocco!<br><b>Role Responsibilities</b></span></p><br><br><ul><li><span>Collaborate with clients to understand business objectives and translate them into effective Salesforce solutions.</span></li><li><span>Design and architect scalable, high-quality solutions using Salesforce platform capabilities.</span></li><li><span>Provide technical leadership and expertise to project teams throughout the implementation lifecycle.</span></li><li><span>Stay updated on the latest Salesforce features and best practices to drive continuous improvement</span></li></ul><p><span><br><b>Basic requirements:</b></span></p><br><br><ul><li><span>Fluent in French and English </span></li><li><span>8 to 12 years of relevant experience: Understand customer's processes and connect business requirements with the functional capabilities of the application. Extensive experience in the assessment of business objectives, formulating solution options, and driving partner support as well as with software implementation lifecycle with ability to support project planning. Having an effective communication skills across a variety of audiences and situations</span></li><li><span>Holder of 5 Relevant Salesforce certifications</span></li><li><span>Proficiency in English and French</span></li><li><span>Available to travel regionally and occasionally internationally depending on customer needs Preferred Requirements</span></li><li><span>Experience with Agile methodologies and frameworks</span></li><li><span>Experience with increasing responsibility and guidance of junior consultants</span></li><li><span>Exposure to CRM / ERP</span></li><li>Genuine passion for Salesforce's AI ecosystem, with curiosity to continuously learn and apply new AI-driven capabilities to customer solutions</li></ul><br><p><b><u>Please be aware that all interviews will take place on-site at our Casablanca office.</u></b></p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
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<p><strong>Publication date :</strong> Sep 25, 2026, 12:00AM</p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>Manage next-generation connectivity products and components as part of the Evolution Platform catalog, leveraging advanced AI-first platform models and Agile methodologies.<br> Drive innovation in SD-WAN components while shaping transversal product elements such as contractual models, marketplaces, and AI-empowered monitoring.<br> Support service delivery evolution at the customer edge through software-based orchestration, ensuring financial and product group accountability without direct reporting responsibilities.<br> • Manage the lifecycle and development of next-generation connectivity products within the Evolution Platform catalog, applying Orange Business SAFE methodology and integrating AI-first platform principles, with initial focus on NextGen SD-WAN components.<br> • Contribute to defining and enhancing transversal product components, including generic contractual frameworks, service marketplaces, classification of standalone and end-to-end solutions, AI operations, monitoring, and service management.<br> • Support the evolution and extension of the platform at the customer edge, assessing opportunities for transforming service delivery through fully software-based deployments using Evolution Platform orchestration (X-WAN).<br> • Collaborate across teams to ensure alignment of product strategies with organizational goals and customer needs.<br> • Maintain responsibility for a product group’s roadmap and overall performance, ensuring alignment with financial and operational objectives.<br> • The role requires managing complex product portfolios within a multinational setting, demanding strong organizational skills and the ability to adapt to evolving technological landscapes.<br> • Candidates should demonstrate an ability to integrate global communication solutions with local market considerations effectively.<br> • Orange Business fosters a culture of continuous improvement and cross-disciplinary collaboration to maintain its leadership in global communications.<br></p><br><br>About you<p>You bring extensive experience in product management within enterprise networking and cloud environments, complemented by a strong interest in technological transformations and innovation. Skilled in presenting compelling product roadmaps and value proposals, you navigate transversal, agile environments effectively, adapting to evolving priorities. A master's degree and 10+ years in product management or customer-facing roles demonstrate your capacity to manage complex communications solutions in a multinational context.<br><strong>Your professional skills:</strong><br>• Demonstrate in-depth expertise in product management with a focus on marketing strategies for enterprise networking and cloud solutions.<br>• Apply strong understanding of enterprise networking infrastructures and cloud environments to design impactful product offerings.<br>• Maintain a proactive interest in innovation and technology transformations relevant to connectivity and communication services.<br>• Utilize experience in managing complex product portfolios and evolving platforms to deliver value-driven solutions.<br>• Leverage knowledge of AI integrations and software orchestration platforms to enhance service delivery frameworks.<br><strong>Your soft skills:</strong><br>• Effectively communicate product value propositions and roadmaps to internal contributors, customers, partners, and industry analysts.<br>• Collaborate efficiently across diverse teams and stakeholders within a dynamic environment characterized by shifting missions and priorities.<br>• Demonstrate adaptability and resilience when engaging with evolving product development landscapes and market conditions.<br>• Facilitate constructive dialogue and knowledge transfer to support continuous learning and innovation within the team.<br>• Exhibit strong organizational skills to coordinate efforts and manage responsibilities across transversal functions.<br></p><br><br><p>Join Orange to play a pivotal role in shaping cutting-edge connectivity solutions that redefine global communications. Collaborate with multidisciplinary teams in a dynamic, evolving environment where your expertise drives impactful innovation. Experience a culture that values exploration, rigorous problem-solving, and knowledge sharing, enabling you to develop professionally while contributing to a platform that serves customers worldwide.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<p><span>Rejoindre <strong>Eaton Souriau Tanger</strong>, c'est intégrer un site industriel stratégique du groupe Eaton, spécialisé dans la conception et la fabrication de connecteurs de haute performance destinés aux secteurs aéronautique, industriel, automobile et médical.</span></p><br><br><br><p><span>Notre site de <strong>Tanger </strong>regroupe plus de 750 collaborateurs et se distingue par son dynamisme, son environnement industriel moderne et son ouverture à l'innovation.</span></p><br><br><br><p><span>Au sein de l'équipe Supply Chain, le/la <strong>Support Logistique Client</strong> est l'interlocuteur logistique privilégié des clients et des équipes commerciales. Il/elle assure la gestion et le suivi des commandes, coordonne les flux logistiques de l'amont à l'aval et veille au respect des engagements de livraison. En collaboration avec les différents acteurs de la chaîne logistique, il/elle contribue à garantir la satisfaction client, l'atteinte des objectifs de service et la fiabilité des processus logistiques.</span></p><br><br><b>Vos missions principales:</b> <br><ul><li><span>Être l’interlocuteur logistique privilégié des clients et des équipes commerciales pour l’ensemble des demandes logistiques.</span></li><li><span>Piloter le portefeuille de commandes clients de l’amont à l’aval, en assurant le suivi des flux MRP et DRP.</span></li><li><span>Alerter l’ensemble des acteurs de la chaîne logistique en cas de contraintes majeures de livraison ou de commandes critiques et coordonner les actions associées.</span></li><li><span>Assurer l’interface entre les clients stratégiques et les équipes internes afin de garantir une communication fluide et une gestion proactive des besoins.</span></li><li><span>Informer les clients des risques de retard, mettre en œuvre les actions correctives nécessaires et communiquer les délais révisés.</span></li><li><span>Répondre aux demandes clients relatives aux consultations, commandes en retard, avances, reports, annulations ou modifications de quantités, tout en s’engageant sur de nouveaux délais réalistes.</span></li><li><span>Négocier les délais de livraison, les reports de commandes et les ajustements de besoins afin de concilier satisfaction client et contraintes opérationnelles.</span></li><li><span>Valider les plans d’approvisionnement (prévisions clients) ainsi que les commandes DRP dans le cadre des accords logistiques établis.</span></li><li><span>Suivre et analyser les indicateurs de performance logistique (OTD/taux de service client, délai de réponse aux demandes sous 48h, fiabilité des prévisions et commandes DRP), assurer le suivi des retards anciens et piloter les actions d’amélioration associées.</span></li></ul><br><b>Qualifications:</b> <br><ul><li><span>Formation supérieure de niveau Bac+5 en Logistique, Supply Chain, Commerce, Marketing ou dans un domaine connexe.</span></li><li><span>Les candidatures de profils Bac+3 pourront également être étudiées selon l'expérience et le niveau de compétences.</span></li><li><span>Une première expérience dans un environnement industriel, logistique ou de relation client constitue un atout, mais les jeunes diplômés sont également encouragés à postuler.</span></li><li><span>Une forte motivation à évoluer dans un environnement international orienté service client et performance logistique est attendue.</span></li></ul><br><b>Compétences:</b> <br><p><strong><span>Compétences techniques</span></strong></p><br><br><ul><li><span>Connaissances des principes de la Supply Chain, de la gestion des commandes et de la planification logistique.</span></li><li><span>Capacité à analyser des données, des prévisions clients et des indicateurs de performance logistique (OTD, taux de service, fiabilité des prévisions, etc.).</span></li><li><span>Maîtrise des outils bureautiques, notamment Excel et la suite Microsoft Office.</span></li><li><span>Aisance dans l'utilisation des systèmes d'information et ERP/logistique (la connaissance de MFS Pro est un plus).</span></li></ul><br><p><strong><span>Compétences linguistiques</span></strong></p><br><br><ul><li><span>Excellente maîtrise du français et de l'anglais, à l'écrit comme à l'oral.</span></li><li><span>La connaissance de l'espagnol constitue un atout apprécié.</span></li></ul><br><p><strong><span>Compétences comportementales</span></strong></p><br><br><ul><li><span>Excellent sens du service client et de la communication.</span></li><li><span>Aisance relationnelle et capacité à interagir avec des interlocuteurs variés (clients, équipes commerciales, production, Supply Chain).</span></li><li><span>Esprit d'équipe et capacité à collaborer efficacement dans un environnement multiculturel.</span></li><li><span>Esprit d'analyse, rigueur et sens des priorités.</span></li><li><span>Réactivité et capacité à gérer plusieurs demandes simultanément tout en respectant les engagements pris.</span></li><li><span>Capacité à résoudre les problèmes et à proposer des solutions adaptées aux contraintes logistiques et aux attentes des clients.</span></li></ul><br><b>Pourquoi nous rejoindre: </b> <br><p><strong><span>Chez Eaton Souriau Tanger, vous évoluerez dans un environnement où :</span></strong></p><br><br><ul><li><span>Vos actions ont un impact direct sur la performance du site,</span></li><li><span>Vous travaillez en lien avec des équipes transverses et internationales,</span></li><li><span>Vous développez vos compétences dans un cadre structuré, exigeant et apprenant.</span><br></li></ul><p><strong><span>Ce que nous vous offrons :</span></strong></p><br><br><ul><li><span>Des projets stimulants au sein d’une équipe dynamique et engagée.</span></li><li><span>Une culture d’entreprise axée sur l’éthique, l’innovation et la promotion interne.</span></li></ul><br><p><span>#LI-AM7</span></p><br><br><p><em><span>Tous nos postes peuvent impliquer la participation à des entretiens en visioconférence et/ou en présentiel dans le cadre du processus de recrutement.</span></em></p><br><br><br><p><em><span>Toutes les candidatures sont évaluées uniquement sur la base des compétences et critères professionnels requis pour le poste. Les droits des candidats en matière de confidentialité et de protection des données personnelles sont strictement respectés, conformément aux lois et réglementations en vigueur.</span></em></p><br><br><br><p><em><span>Eaton s’engage à garantir l’égalité des chances en matière d’emploi pour l’ensemble des candidats et des collaborateurs. Nos processus de recrutement reposent sur des critères de sélection équilibrés et excluent toute forme de discrimination illégale, notamment fondée sur l’âge, la couleur, le handicap, la situation matrimoniale, l’origine nationale, le genre, l’identité de genre, les informations génétiques, la race ou l’origine ethnique, la religion, l’orientation sexuelle ou tout autre statut protégé par la loi.</span></em></p><br><br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Warehouse Associates are accountable for accurately performing a combination of manual and automated tasks necessary for receipt, storage, transporting, picking, packing, shipping, staging, delivery etc. of product that may be hazardous, temperature sensitive, or of high value amid continuously demonstrating behaviors aligned with Abbvie’s attributes and values.</p><br><p>Responsibilities</p><br><ul><li>Comply with all appropriate policies and procedures to successfully maintain training, safety, GxP, and governmental agency standards.</li><li>Ability to comprehend and accurately process paperwork in accordance with policies and procedures.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>Responsible for cross-training in multiple areas of the operation while maintaining a low level of quality mistakes.</li><li>Accurately receive and inspect inbound product/material for infestation, overages, shortages, and damages (OS&D).</li><li>Efficiently and correctly pick customer orders for shipment, ensuring that the correct number and type of product is picked.</li><li>Transfers and locates material/product to general storage areas or shipping locations.</li><li>Verify quantity, quality, labeling and address with the customer’s order to ensure outgoing shipments are complete and accurate.</li><li>Demonstrate expertise and serve as the subject matter expert (SME) during compliance audits. Maintain open communication with leadership regarding audit findings and proposes plan of action for resolution.</li><li>Maintain valid driver’s license required for driving departmental vehicles.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma or GED with 5+ years of related experience preferably within a pharmaceutical operations setting.</li><li>Accurately complete basic math calculations. Ability to read and understand training documents, product labeling and warehouse signage written in English.</li><li>Pass medical screening and/or background checks conducted by local, state, and federal authorities.</li><li>Self-motivated with ability to work in a fast-paced positive team-oriented environment, with moderate supervision an emphasis on customer satisfaction.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>5+ years working with ERP system, preferably SAP. Familiarity with Microsoft office products, general computer skills and RF scanners required. Ability to analyze, think creatively, decide, an effectively communicate verbally and written.</li><li>Very strong working knowledge applying CDA, TSA, IATA, DOT, IMDG and/or FTZ compliance regulations for the receiving and shipping of materials</li><li>Capable to lift 50 lbs., and/or more with assistance. Able to bend, reach, stoop, climb, stand and walk for entire shift of 8 hours or more.</li><li>Ability to work in an atmosphere range of -20°C to 30°C (-4°F to 86°F), wearing the required Personal Protective Equipment (PPE) to complete assigned tasks.</li><li>Operate various types of material handling equipment including but not limited to forklifts, hand tools and other devices operated in a warehouse environment while maintaining the highest level of productivity and accuracy.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><i>Saviez-vous que KONE transporte plus d’un milliard de personnes chaque jour ? Avec plus de 57 000 collaborateurs passionnés présents dans plus de 60 pays, nous partageons une même vision : améliorer la qualité de vie urbaine. Leader mondial des ascenseurs et des escaliers mécaniques, notre mission est de faciliter les déplacements et les flux au cœur des villes.</i></p><br><p>Chez KONE, l’innovation fait avancer les choses.</p><br><p>Nous construisons un avenir où les villes deviennent toujours plus intelligentes. En tant que leader de l’innovation dans le secteur des ascenseurs et des escaliers mécaniques, nous développons des produits et des solutions qui repoussent les limites et réinventent la façon dont les bâtiments sont conçus et utilisés pour vivre, travailler et se divertir.</p><br><p>Rattaché(e) directement au Financial Controller, nous recherchons un(e) Spécialiste Recouvrement dynamique, rigoureux(se) et enthousiaste pour rejoindre notre équipe basée à Casablanca, au Maroc.</p><br><p>Dans ce rôle, vous serez chargé(e) de mettre en œuvre les activités liées à la gestion du crédit client et au recouvrement, en contribuant activement à l’amélioration des performances de recouvrement et à la gestion efficace des comptes clients.</p><br><p>Vous aurez l’opportunité de rejoindre une équipe de professionnels engagés, qui travaillent ensemble pour mettre en œuvre des stratégies de recouvrement efficaces sur le marché. Si vous êtes orienté(e) résultats, aimez relever les défis et souhaitez apporter une réelle valeur ajoutée à l’équipe, nous serions ravis de recevoir votre candidature.</p><br>Vos principales responsabilités<ul><li>Effectuer les premiers appels de recouvrement auprès des clients de manière structurée, en s’appuyant sur les listes de travail et les fonctionnalités de SAP.</li><li>Obtenir les engagements de paiement des clients lors des appels de recouvrement et les enregistrer avec précision dans SAP.</li><li>Identifier et enregistrer dans SAP les éventuels litiges relatifs aux factures lors des échanges avec les clients.</li><li>Initier le processus de gestion des litiges en transmettant les litiges identifiés aux interlocuteurs concernés au sein de l’organisation afin d’en traiter la cause racine.</li><li>Assurer le suivi et la coordination du processus de résolution des litiges afin de garantir leur traitement par les équipes appropriées et dans les meilleurs délais.</li></ul>Votre profil<ul><li>Formation en Finance, Gestion du Crédit ou dans un domaine similaire, idéalement complétée par une expérience en gestion du crédit.</li><li>Minimum 2 ans d’expérience professionnelle dans le domaine de la gestion du crédit et/ou du recouvrement.</li><li>Une expérience au sein d’une entreprise multinationale serait un atout.</li><li>Forte orientation client et capacité à mener les premiers appels de recouvrement de manière structurée et professionnelle, notamment à l’aide de SAP.</li><li>Capacité à identifier, documenter et transmettre les litiges aux interlocuteurs concernés afin d’en assurer la résolution.</li><li>Expérience dans la coordination du processus de résolution des litiges et dans le suivi des actions jusqu’à leur clôture.</li><li>La maîtrise de SAP, des outils ERP et de MS Office constitue un avantage.</li><li>Personne dynamique, motivée, rigoureuse, organisée et autonome, avec une forte orientation vers les résultats et un excellent sens du service client.</li><li>Capacité à analyser et interpréter des données afin d’identifier des tendances, de tirer des conclusions et de soutenir la prise de décision.</li><li>Excellent esprit d’équipe et capacité à contribuer à un environnement de travail positif et collaboratif.</li><li>Excellentes compétences en anglais, notamment en communication, présentation et négociation.</li></ul>Ce que nous vous offrons<ul><li>L’opportunité de rejoindre une équipe dynamique et collaborative au sein d’un groupe international reconnu.</li><li>Un environnement de travail qui valorise l’engagement, la collaboration et la performance.</li><li>Une politique de rémunération et de reconnaissance visant à engager et motiver nos collaborateurs.</li><li>Des programmes complets de formation et de développement professionnel.</li><li>Un poste stimulant, avec des responsabilités clairement définies et des objectifs précis.</li><li>Un accompagnement régulier à travers des échanges et des discussions sur la performance.</li><li>Des opportunités de développement et d’évolution professionnelle.</li><li>Des programmes de mentorat et de coaching.</li><li>Un environnement fondé sur la confiance, le respect et la flexibilité.</li><li>Une culture d’entreprise basée sur des valeurs fortes, l’éthique et des comportements responsables.</li><li>Un engagement fort en faveur de la durabilité et de l’innovation.</li><li>L’opportunité de contribuer au succès d’une organisation internationale performante et en pleine évolution.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>