Program Officer Jobs in Morocco
2156 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift.</p><p>PRE<bos>FERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</bos></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><span><strong><span>Sales & Trade Marketing Manager</span></strong></span></p><br> <p><span>We are looking for a <strong>Sales & Trade Marketing Manager</strong> based in <strong>Casablanca</strong>, responsible for driving Sales & Distribution (S&D) and Trade Marketing (TM) performance across <strong>West Africa markets</strong>. </span></p><br> <p><span>Reporting to the Sales Director West Africa, the Sales & Trade Marketing Manager will manage the distributor's operational team, monitor S&D and TM plans and initiatives, manage key trade relationships, monitor budgets and market performance, and provide regular business reporting. The role requires strong collaboration with Sales, Marketing, RTM, and distributor teams, <strong>with extensive travel across the West Africa countires. </strong></span></p><br> <p><span><span><strong><span>Responsibilities: </span></strong></span></span></p><br> <ul>
<li><span><strong>Distributor Management:</strong> Manage and strengthen the relationship with the local distributor’s team, ensuring close coordination with their counterparts at distributor level. Liaise with JTI-subcontracted teams, together with the Sales Director, to organize regular business meetings and monitor KPI achievements, as well as the execution of plans and programs. </span></li>
</ul> <ul>
<li><span><strong>Sales & Distribution:</strong> Support and lead the distributor and Regional Sales Associates to align on and achieve volume and distribution targets at both national and regional levels. Closely monitor stock levels with the distributor by region and warehouse. Coordinate with the Sales Director on production planning to ensure optimal supply across the markets. </span></li>
</ul> <ul>
<li><span><strong>Route to Market:</strong> Coordinate with the RTM Manager and direct the distributor and local regional team to ensure JTI brands are effectively and efficiently distributed and available in line with agreed KPIs, including coverage, range depth, drop size, numeric and weighted distribution, and call frequency. Identify and address opportunities to develop JTI brand performance in close coordination with Marketing. Conduct ongoing analysis of program and activation feedback to contribute to timely and high-quality decision-making in alignment with management. Ensure distribution expansion to unlock the full potential of the market. </span></li>
</ul> <ul>
<li><span><strong>Route to Consumer:</strong> Coordinate with the Sales Director and Marketing team on the development, planning, and execution of consumer programs and activities. Propose new concepts and approaches for consumer activations and, in coordination with Marketing, select consumer and customer giveaways and promotional materials. Manage 1-2-1 agencies to ensure optimal execution, compliance with JTI standards, and adherence to the regulatory and legislative environment of the markets. Drive Brand Cycle visibility campaigns in close coordination with the Marketing team, propose new visibility tools and elements while ensuring compliance with Global Marketing Standards and local regulations.</span></li>
</ul> <ul>
<li><span><strong>Reporting & Market Intelligence:</strong> Provide the Sales Director with daily and weekly updates on sales and market evolution, as well as monthly sales and market situation analysis reports. Gather, analyze, and disseminate accurate and timely market intelligence on JTI and competitor activities to contribute to timely, informed, and high-quality decision-making by management. </span></li>
</ul> <p><span><strong><span>Requirements: </span></strong></span></p><br> <ul>
<li>Bachelor’s Degree; MBA is a plus.</li>
<li><span>At least 8 years of experience in Sales & Distribution, Channel management, Trade marketing, distributor management and the implementation of consumer and customer Programs. Experience in West Africa is a high plus. </span></li>
<li><span>Fluent in French & English. </span></li>
<li><span>Strong computer literacy, including proficiency in Microsoft Word, Excel, and PowerPoint. </span></li>
<li><span>Functional skills: </span>strategic thinking and planning, distributor management, people management, negotiation, sales and distribution, trade marketing activation, and analytical skills. <br></li>
</ul>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>Workshops involved:</strong></p><br><br><ul><li>Stamping workshop</li><li>Welding / body shop</li><li>Painting workshop</li><li>General assembly workshop</li><li>Underbody component workshop</li></ul><br> <br> <br> Required profile : <p><strong>Main skills:</strong></p><br><br><ul><li>Knowledge of <strong>project management in the field of automation</strong>, with mastery of <strong>business processes</strong> according to the relevant department (stamping, welding / body shop, powertrain, painting, plastics, and general assembly).</li><li>Knowledge of <strong>automation architectures</strong> (including <strong>safety</strong> aspects).</li><li>Ability to <strong>control project deliverables</strong> during the study phase:<ul><li>Risk analysis,</li><li>Functional analysis (including, if necessary, product quality risks),</li><li>Electrical diagrams (including safety aspects),</li><li>Bill of Materials (BOM),</li><li>Load calculations,</li><li>Test Execution Procedure (<strong>TEP</strong>) initialization.</li></ul></li><li>Mastery of <strong>automation program control</strong> (including safety aspects).</li><li>Knowledge of <strong>machine safety standards</strong>.</li><li>Knowledge of <strong>interfaces with MES / Monitoring / IT systems</strong> (including <strong>cybersecurity</strong> aspects).</li><li>Knowledge in <strong>electrical engineering</strong> and <strong>electrical diagrams</strong>.</li><li>Knowledge in <strong>robotics</strong>.</li><li>Knowledge of <strong>conveyor control technologies</strong>.</li><li>Knowledge of <strong>Lean Manufacturing tools</strong> and <strong>problem-solving tools</strong>.</li><li>Proficiency in <strong>office tools</strong>, particularly <strong>Microsoft Excel</strong> and <strong>Word</strong>.</li><li>Experience between 3 to 4 years.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>Workshops concerned:</strong></p><br><br><ul><li>Stamping workshop</li><li>Welding / bodywork workshop</li><li>Paint shop</li><li>General assembly workshop</li><li>Underbody components workshop</li></ul><br> <br> <br> Required profile : <p><strong>Main skills:</strong></p><br><br><ul><li>Knowledge of <strong>project management in automation</strong>, with mastery of <strong>business procedures</strong> according to the relevant department (stamping, welding / bodywork, powertrain, paint, plastics, and general assembly).</li><li>Knowledge of <strong>automation architectures</strong> (including <strong>safety</strong> aspects).</li><li>Ability to <strong>control project deliverables</strong> during the design phase:<ul><li>Risk analysis,</li><li>Functional analysis (including, if necessary, product quality risks),</li><li>Electrical diagrams (including safety aspects),</li><li>Bill of Materials (BOM),</li><li>Load calculations,</li><li>Test Execution Procedure (TEP) initialization.</li></ul></li><li>Mastery of <strong>automation program control</strong> (including safety aspects).</li><li>Knowledge of <strong>machine safety standards</strong>.</li><li>Knowledge of <strong>interfaces with MES / Monitoring / IT systems</strong> (including <strong>cybersecurity</strong> aspects).</li><li>Knowledge in <strong>electrical engineering</strong> and <strong>electrical diagrams</strong>.</li><li>Knowledge in <strong>robotics</strong>.</li><li>Knowledge of <strong>conveyor control technologies</strong>.</li><li>Knowledge of <strong>Lean Manufacturing tools</strong> and <strong>problem-solving tools</strong>.</li><li>Proficiency in <strong>office tools</strong>, especially <strong>Microsoft Excel</strong> and <strong>Word</strong>.</li><li>3 to 4 years of experience.</li></ul> <br><br> </div>
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Job : <p>Join a dynamic company in the <strong>electricity sector</strong> as a <strong>Packaging Officer</strong> in <strong>Casablanca</strong>. Your role will be essential in preparing and optimizing our packaging processes, directly contributing to our operational efficiency.</p><br><br><p>Your main mission will be to ensure the <strong>compliance</strong> and <strong>quality</strong> of product packaging, while participating in the continuous improvement of existing methods. You will contribute to the smooth running of logistics operations and to our customers' satisfaction through impeccable packaging.</p><br><br><p>Your responsibilities will include:</p><br><br><ul><li>Designing and developing packaging solutions suitable for the needs of industrial activity.</li><li>Creating and modifying technical plans and industrial drawings.</li><li>Developing packaging plans and technical files using AutoCAD.</li><li>Participating in defining the dimensions, shapes, and technical characteristics of packaging.</li><li>Ensuring packaging complies with technical and industrial requirements.</li><li>Collaborating with Production, Methods, Quality, Purchasing, and Logistics departments.</li><li>Ensuring the update and filing of technical plans and documents.</li><li>Participating in the follow-up of packaging suppliers when necessary.</li><li>Ensuring compliance with applicable quality, safety, and environmental requirements.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Bac +2/Bac +3</strong> level of education is required, ideally in the fields of <strong>methods</strong>, <strong>processes</strong>, or <strong>industrialization</strong>.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar environment is expected. This period should have allowed you to develop a thorough understanding of the challenges related to industrial packaging.</p><br><br><p>We are looking for someone with a strong sense of <strong>organization</strong> and <strong>detail</strong>. Rigor, the ability to work in a team, and a good understanding of industrial processes will be your major assets. Skills in <strong>methodology</strong> and process <strong>optimization</strong> are also appreciated.</p><br><br> <br><br> </div>
<p>The Recruitment Officer is responsible for identifying, attracting, and selecting the talents necessary for the launch and development of the company's new projects. They will manage the entire recruitment process, from expressing needs to integrating selected candidates, ensuring that profiles are adapted to the requirements of the positions, recruitment deadlines, and operational objectives. A true partner to managers, they contribute to the success of projects by ensuring the quality and responsiveness of recruitment. </p><p>Main Missions:</p><ul><li>Collect and analyze recruitment needs from operational managers within the framework of new projects.</li><li>Draft and distribute job offers through various recruitment channels.</li><li>Search and source candidates via the recruitment system, professional social networks, and various databases.</li><li>Screen applications and conduct telephone pre-qualifications.</li><li>Organize and coordinate interviews with managers and ensure follow-up of the recruitment process.</li><li>Compile and present a selection of candidates meeting project expectations.</li><li>Ensure regular follow-up with candidates until their hiring and integration.</li><li>Update KPIs, tracking tools, and recruitment dashboards.</li><li>Ensure compliance with recruitment deadlines and objectives set for each project.</li><li>Participate in the development of the employer brand and the continuous improvement of recruitment practices.</li><li>Ensure fluid communication with candidates, managers, and various stakeholders throughout the recruitment process.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Holder of a Bac +3 or higher in Human Resources or an equivalent field.</li><li>Possess at least 2 years of professional experience in recruitment, ideally acquired in an industrial environment.</li><li>Proficiency in sourcing, selection, and interview techniques.</li><li>Good knowledge of recruitment tools and job boards.</li><li>Excellent communication skills.</li><li>Excellent interpersonal skills, listening skills, and evaluation capacity.</li><li>Organized, rigorous, and capable of managing multiple recruitments simultaneously.</li><li>Proficiency in office tools (Microsoft Office Suite).</li></ul>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Activities: Experience an extraordinary and unique adventure within a large industrial group, combined with the agility and autonomy of an SME. Contract Type: Local, Permanent. Your Role: The Quality System Coordinator is responsible for supporting and assisting in the implementation of the Integrated Management System within the company. Their main role is to collaborate closely with the Quality System Manager to ensure compliance with standards and regulatory requirements, as well as the continuous improvement of processes. As Quality Coordinator, your responsibilities will be as follows*: Assist in the implementation and monitoring of the IMS: Participate in the creation and implementation of the company's QMS and ensure the monitoring of procedures, policies, and reference documents related to quality. Monitor quality performance indicators: Collect and analyze data and quality performance indicators. Prepare reports and dashboards for the Quality System Manager. Participate in internal and external audits: Collaborate in the preparation and execution of internal and external audits, contribute to the identification of discrepancies and non-conformities, and propose corrective and preventive actions. Manage quality documents: Ensure the management and updating of quality documents, such as procedures, work instructions, and forms. Ensure that documents are accessible, up-to-date, and compliant with regulatory requirements. Awareness and training: Participate in raising employee awareness of quality issues and QMS requirements. Collaborate in the implementation of training programs and workshops to improve the understanding and application of quality principles. Follow up on corrective and preventive actions: Monitor corrective and preventive actions resulting from audits, non-conformities, and customer complaints. Ensure their timely implementation and effectiveness. Required skills and knowledge: Hold a Bac+2/3 (2-3 years of higher education) in quality or equivalent; Have at least 3 years of experience in an industrial environment and in a similar position; Solid knowledge of quality tools; Knowledge of ISO 9100 or EN9100, ISO 14001, and ISO 50001 standards; Knowledge of manufacturing processes; Sense of commitment and responsibility; Strong involvement and a desire to learn; Your interpersonal skills, curiosity, and ability to be proactive and innovative will allow you to successfully carry out your missions and thrive in this position. You will work in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the stability and resources of an international group that has existed for 170 years. You will benefit from a personalized onboarding program upon starting your position.Regular training is provided within a group where career development prospects are rich and diverse. We are committed to an environmental and social (CSR) policy regarding Biodiversity, Diversity & Inclusion, Parenthood, Ethics, and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We have invested 5% of our revenue annually for the past 20 years in innovation for sustainable development. Additional Information: TotalEnergies values diversity, promotes individual growth, and offers equal opportunity careers.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You must have a Bac+2/3 degree in quality or equivalent; At least 3 years of experience in an industrial environment and in a similar position; Solid knowledge of quality tools; Knowledge of ISO 9100 or EN9100, ISO14001, ISO 50001 standards; Knowledge of manufacturing processes; Sense of commitment and responsibility; Strong involvement and desire to learn; Your interpersonal skills, your curiosity, but also your ability to be proactive and innovative will allow you to carry out your missions successfully and thrive in this position.</font></font></p><p></p></section>
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Job : <p>As part of strengthening our Purchasing Department, we are recruiting an English-Speaking International Purchasing Officer to manage purchases from international suppliers specializing in the home appliance sector.</p><br><br><p>You will be responsible for sourcing, negotiating commercial terms, monitoring supplier contracts, and optimizing purchases, while ensuring quality, costs, and deadlines.</p><br><br><p>Main responsibilities</p><br><br><ul><li>Identify, select, and develop a portfolio of international suppliers.</li><li>Search for new partners and maintain ongoing market watch.</li><li>Negotiate prices, commercial terms, Incoterms, delivery times, and payment terms.</li><li>Manage tenders and participate in supplier contracting.</li><li>Issue and track purchase orders until delivery.</li><li>Analyze purchasing costs and propose optimization strategies.</li><li>Monitor supplier performance (quality, costs, deadlines).</li><li>Collaborate with various departments to anticipate supply needs.</li><li>Participate in the development of new product lines by identifying the best suppliers.</li></ul><p>Candidate profile<br>Master's degree (Bac+5) in International Business, Purchasing, or equivalent.<br>Minimum of 3 to 5 years of experience in international purchasing, ideally in the home appliance, electronics, or consumer goods sector.<br>Excellent command of international negotiation techniques.<br>Good knowledge of Incoterms and import procedures.<br>Fluent English required (written and spoken). Proficiency in a third language is a plus.<br>Good command of Excel and an ERP system.</p><br><br> <br> Required profile : <p>To excel in this role, you need a <strong>Master's degree (Bac +5) or higher</strong>.</p><br><br><p>With a confirmed experience of <strong>5 to 10 years</strong> in similar roles, you have already proven yourself in a distribution environment, ideally in the home appliance sector.</p><br><br><p>Your <strong>English</strong> language skills are excellent, allowing you to conduct smooth negotiations with international partners. Your sharp analytical skills, ability to solve complex problems, and negotiation aptitude are major assets. Perfect command of IT tools, especially ERP systems and analysis software, is essential. You demonstrate great autonomy, organization, and excellent interpersonal skills, making you a trusted partner for all teams.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>On behalf of a renowned company specializing in the manufacture of metal packaging, we are recruiting a Customer Service Officer based in Agadir.</p><br><br><p><strong>Main responsibilities:</strong></p><br><br><ul><li>Manage customer orders, quotes, and the creation of purchase orders in the ERP system.</li><li>Track orders, production plans, and delivery schedules to ensure deadlines are met.</li><li>Ensure daily communication with customers and disseminate company communications.</li><li>Handle customer complaints, service incidents, and sample requests.</li><li>Coordinate with the Production, Planning, and Logistics departments, particularly regarding shipping schedules, loading orders, returns, and reusable packaging.</li><li>Negotiate sea freight rates if applicable.</li><li>Participate in new product launches, commercial activities, as well as occasional customer visits, meetings, and trade shows.</li><li>Prepare requests for credit/debit notes and pro-forma invoices, and follow up on billing-related disputes.</li><li>Manage customer master data, financial data, item data, and graphic specifications.</li><li>Update sales forecasts (if applicable), monitor stock performance, and contribute to the reduction of obsolete stock.</li><li>Develop key performance indicators (KPIs), operational reports, and commercial analyses.</li><li>Manage technical, commercial, and export documentation, including export controls.</li></ul> <br> Required profile : <ul><li>Associate's or Bachelor's degree (2/3 years) in business management, supply chain, logistics, or equivalent.</li><li>At least 3 years of experience in a similar role in customer service, order processing (ADV), or an industrial environment.</li><li>Proficiency in Enterprise Resource Planning (ERP) software (SAP/Oracle preferred) and advanced Excel skills.</li><li>Excellent command of French and good level of English.</li><li>Organizational skills, attention to detail, autonomy, and excellent interpersonal skills.</li></ul> <br><br> </div>
<p>The Sales Administration Officer is accountable for processing purchases on a daily basis including the placement and tracking of orders, management of shipments and processing of customer accounts.</p><p>Main Duties and Responsibilities</p><ul><li>Receive orders related to software and/or hardware through email or CRM and update customers accordingly</li><li>Price, create an ERP account and input orders into the vendor s system while updating Salesforce and Traverse</li><li>Upload purchase orders in Salesforce</li><li>Track shipments, update tracking file and handle any issues or discrepancies with related stakeholders</li><li>Act as the primary contact to customers, close business in coordination with the related sales employee and complete administrative functions in line with the objectives and responsibilities of the Sales Team</li><li>Update customers and internal stakeholders on order backlogs and information</li><li>Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner</li><li>Handle customer complaints in a timely manner and escalate issues when necessary</li><li>Update sales reports as required and manage ad hoc requests as and when necessary</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Position Requirements</p><p>Education</p><p>Bachelor s degree in Business Administration or any other related field</p><p>Experience</p><ul><li>2 4 years of experience in Sales Administration, Sales Support, or a similar coordination role.</li><li>Strong administrative and organizational skills with the ability to manage multiple priorities and meet deadlines.</li><li>Experience handling quotations, invoicing, order processing, and sales documentation with a high level of accuracy.</li><li>Ability to execute and follow established processes, ensuring compliance with internal procedures and company policies.</li><li>Detail-oriented with excellent follow-up skills to ensure timely completion of tasks and customer requests.</li><li>Strong communication and coordination skills, with the ability to collaborate effectively with sales teams, finance, operations, and customers.</li><li>Proactive, reliable, and capable of working independently in a fast-paced environment.</li></ul>
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Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&D work.<br>
This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br>
A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br>
<strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader.
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<br> Job : <p>Join our dynamic company as a <strong>Procurement Officer</strong>, based in the city of <strong>Tangier</strong>. This is a unique opportunity to actively contribute to our supply chain and optimize our logistics flows.</p><br><br><p>Your role will be central to achieving our strategic procurement objectives. You will participate in the continuous improvement of our processes, thus ensuring optimal availability of the resources needed for our operations.</p><br><br><p>Your responsibilities will include, but are not limited to:</p><br><br><ul><li>• Qualification and dispatch of requests<br>• Supplier onboarding (document collection, compliance, ERP creation)<br>• Transformation of requisitions into orders<br>• Application of purchasing rules (framework agreements, standard conditions, compliance)<br>• Order tracking and supplier interactions<br>• Level 1 user support on tools<br>• Escalation to seniors if necessary </li></ul> <br> <br> Required profile : <p>To succeed in this role, a <strong>Bac +2</strong> level of education is required, ideally with a specialization in <strong>Purchasing</strong> or <strong>Supply Chain</strong>.</p><br><br><p>An initial professional experience of 2 <strong> to 4 years</strong> in a similar role will be a major asset for this position.</p><br><br><p>Profile sought</p><br><br><p>• 2 to 4 years of experience in an operational role (management, procurement, fleet management, etc.)<br>• Good aptitude for tools + ideally knowledge of purchasing tools <br>• Ability to manage volume and structured processes<br>• Francophone + English A2 level minimum</p><br><br><ul><li>Excellent communication and negotiation skills.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, do not hesitate!</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for an assistant to support our Chief Information Security Officer (CISO) in his various tasks.</font></font></p> <p><font dir="auto" ><font dir="auto" >The ideal candidate will be organized, rigorous, and have a good understanding of IT security issues.</font></font></p> <p> <strong>Missions :</strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Note-taking:</font></font></strong><font dir="auto" ><font dir="auto" > Assist the CISO during meetings, conferences and interviews by taking accurate and complete notes.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support:</font></font></strong><font dir="auto" ><font dir="auto" > Assist the CISO in their daily tasks, by providing logistical and administrative support.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Monitoring of actions:</font></font></strong><font dir="auto" ><font dir="auto" > Ensure the proper execution of actions decided by the CISO, making sure that deadlines and quality standards are respected.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Documentation:</font></font></strong><font dir="auto" ><font dir="auto" > Prepare, manage and archive documents related to information systems security.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Coordination:</font></font></strong><font dir="auto" ><font dir="auto" > Collaborate with internal and external teams for the implementation of security policies.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Reports:</font></font></strong><font dir="auto" ><font dir="auto" > Write regular reports on the progress of security projects, security incidents and corrective actions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Awareness:</font></font></strong><font dir="auto" ><font dir="auto" > Participate in raising awareness and training employees on best practices in IT security.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Monitoring:</font></font></strong><font dir="auto" ><font dir="auto" > Ensuring technological and regulatory monitoring in matters of information systems security.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education:</font></font></strong><font dir="auto" ><font dir="auto" > Bac+2/3 in computer science, information systems security, or equivalent.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience:</font></font></strong><font dir="auto" ><font dir="auto" > Previous experience in a similar role is an asset.</font></font></li> <li> <strong>Comp tences :</strong> <ul> <li><font dir="auto" ><font dir="auto" >Proficiency in office software (Word, Excel, PowerPoint).</font></font></li> <li><font dir="auto" ><font dir="auto" >Basic knowledge of computer security principles.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent written and oral communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and rigor.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to work independently and as part of a team.</font></font></li></ul></li></ul></div><p></p></section>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><b>Head of Lean – APM Terminals Tangier TM2</b><br><b>About APM Terminals</b><p>At <b>APM Terminals</b>, a global leader in port and terminal operations, we enable global trade and support sustainable growth. Our success is driven by a continuous improvement mindset — understanding how work is done, identifying what creates value, and eliminating waste. At <b>Tangier TM2</b>, one of the largest and most advanced container terminals in the West Mediterranean, we are committed to operational excellence, innovation, and developing world-class capabilities. Lean principles are at the core of how we operate, empowering our teams to continuously improve performance, safety, and customer satisfaction.</p><br><br><br><b>About the Role</b><p>We are seeking a <b>Head of Lean</b> to lead the deployment and maturity of Lean across <b>APM Terminals Tangier TM2</b>. This role acts as a <b>strategic and tactical transformation leader</b>, embedding Lean thinking into daily operations and driving measurable improvements in productivity, cost efficiency, and business performance.</p><br><br><p>Reporting directly to the <b>Managing Director (MD) and Chief Operating Officer (COO)</b>, this role is critical in shaping the terminal’s operational excellence journey and strengthening its position as a benchmark in the WestMed region.</p><br><br><p>The successful candidate will combine strong <b>industrial engineering expertise, business acumen, and leadership capabilities</b> to deliver sustainable impact through people and processes.</p><br><br><br><b>Key Responsibilities</b><b>Lean Strategy & Deployment</b><ul><li>Drive the <b>end-to-end Lean transformation strategy</b> aligned with terminal and regional business priorities (Safety, Performance, Capacity, Growth, Customer Centricity, Cost).</li><li>Translate strategic objectives into <b>clear Lean initiatives and execution roadmaps</b>.</li><li>Ensure full deployment and sustainability of the <b>APMT Business System / Operating System</b>.</li></ul><br><b>Culture & Leadership Development</b><ul><li>Positively coach, influence, and actively manage <b>leadership behavioral change</b> aligned with APM Terminals Lean principles.</li><li>Build and embed a <b>high-performance continuous improvement culture</b>, focused on problem-solving at root cause.</li><li>Act as a <b>trusted advisor and coach</b> to senior leadership and Heads of Departments.</li></ul><br><b>Operational Excellence & Continuous Improvement</b><ul><li>Embed Lean principles into business operations to <b>reduce waste, improve efficiency, and enhance customer satisfaction</b>.</li><li>Lead and coordinate implementation of:<ul><li>Process Standardization</li><li>Daily Management & Visual Management</li><li>Kaizen (continuous improvement initiatives)</li><li>A3 Problem Solving</li><li>Value Stream Mapping</li></ul></li><li>Drive standardization and <b>replication of best practices</b> across the terminal.</li></ul><br><b>Capability Building</b><ul><li>Establish and execute plans to <b>build Lean capabilities across all functions</b>.</li><li>Lead the <b>Lean Academy</b> and structured training programs.</li><li>Drive <b>Training Within Industry (TWI)</b> implementation, including:<ul><li>Job Instruction (JI)</li><li>Work Instruction (WI)</li><li>Job Relations (JR)</li></ul></li><li>Develop leaders and teams to become <b>independent problem solvers</b>.</li></ul><br><b>Performance Management & Governance</b><ul><li>Provide <b>clear and timely reporting</b> on Lean deployment progress, risks, and outcomes.</li><li>Define and monitor <b>Lean maturity and performance indicators</b>.</li><li>Facilitate <b>policy deployment (Hoshin Kanri)</b> and ensure alignment across all levels.</li></ul><br><b>Engagement & Team Leadership</b><ul><li>Foster an environment of <b>strong teamwork, learning, and continuous development</b>.</li><li>Drive, recognize, and reward team performance, ensuring ongoing growth and improvement.</li><li>Promote <b>open communication and collaboration</b> across functions.</li></ul><br><b>Key Metrics for Success</b><ul><li>Improvement in <b>terminal throughput and productivity</b></li><li>Reduction in <b>cost per operation</b></li><li>Increased <b>equipment and process efficiency</b></li><li>Advancement in <b>Lean maturity level</b></li><li>Strengthened <b>problem-solving capability across teams</b></li><li>Enhanced <b>customer satisfaction and service levels</b></li></ul><br><b>What We Are Looking For</b><b>Experience & Background</b><ul><li>Strong experience in <b>Lean, Operational Excellence, or Continuous Improvement leadership roles</b></li><li>Solid background in <b>industrial engineering, operations, or business management</b></li><li>Proven track record delivering <b>measurable operational and financial improvements</b></li><li>Experience in <b>complex, large-scale industrial environments</b> (ports, logistics, manufacturing preferred)</li></ul><br><b>Technical & Leadership Skills</b><ul><li>Deep expertise in Lean tools and methodologies (Kaizen, A3, VSM, Standard Work, Daily Management, etc.)</li><li>Strong <b>change management and transformation leadership</b> experience</li><li>Ability to <b>influence senior stakeholders and drive cultural change</b></li><li>Excellent coaching, facilitation, and communication skills</li></ul><br><b>Mindset & Behaviors</b><ul><li>Strong <b>continuous improvement mindset</b> — curious, structured, and solution-oriented</li><li>Passion for solving problems at <b>root cause</b></li><li>High level of <b>drive, resilience, and accountability</b></li><li>Collaborative and people-focused leadership style</li></ul><br><b>Qualifications & Languages</b><ul><li>Degree in <b>Industrial Engineering, Business Management, or related field</b></li><li>Lean certifications (e.g., <b>Lean Six Sigma Black Belt</b>) are a strong advantage</li><li><b>Fluent English is required</b></li><li><b>Arabic and/or French are strong pluses</b></li></ul><br><b>Reporting Line</b><ul><li>Reports directly to: <b>Managing Director (MD) and Chief Operating Officer (COO)</b></li><li>Scope: <b>APM Terminals Tangier TM2</b>, with alignment to regional and global Lean initiatives</li></ul><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
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<p><strong>Publication date :</strong> Jul 29, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span>The Customer Survey Campaign Specialist manages the end-to-end process of designing, executing, and analyzing customer surveys. They collaborate with internal teams to identify survey opportunities, plan and launch campaigns, and ensure data accuracy and insightful reporting. The role also involves supporting platform users, maintaining survey systems, and driving continuous improvement through technological innovation.</span></p><br><br><p><span><strong>Key </strong></span><span><strong>Responsibilities</strong></span><span><strong>:</strong></span></p><br><br><ul><li><span>Collaborate with internal teams (Marketing, Operations, Sales Channels) to identify new surveys, define interaction moments, and select the most suitable data collection mechanisms (email, questionnaires, etc.).</span></li></ul><br><ul><li><span>Plan and prepare survey campaigns by extracting, cleaning, and targeting contact data from CRM (Salesforce), ensuring precise segmentation.</span></li></ul><br><ul><li><span>Script and design customer surveys within the platform to gather relevant feedback.</span></li></ul><br><ul><li><span>Program automated invitations and reminders to maximize participation.</span></li></ul><br><ul><li><span>Execute survey campaigns, monitor progress, and adjust to ensure successful completion.</span></li></ul><br><ul><li><span>Collect and process survey results, managing exports and ensuring seamless data exchange between systems.</span></li></ul><br><ul><li><span>Develop, customize, and update dashboards for end-users to visualize survey insights effectively.</span></li></ul><br><ul><li><span>Manage the "close the loop" process by following up on customer feedback, addressing issues, and closing feedback loops.</span></li></ul><br><ul><li><span>Handle ticketing related to survey responses and customer inquiries to resolve issues promptly.</span></li></ul><br><ul><li><span>Generate reports and refine dashboards to provide clear, actionable insights to stakeholders.</span></li></ul><br><ul><li><span>Support platform users through training, documentation, and ongoing assistance.</span></li></ul><br><ul><li><span>Ensures the relationship with Qualtrics support and Technical Account Manager: submits incident tickets and handles them, share platform issues and opportunities coordinating with Orange France</span></li></ul><br><ul><li><span>Stay informed about technological advancements and propose innovations to improve survey processes and platform efficiency.</span></li></ul><br>À propos de vous<ul><li>You demonstrate rigor and analytical skills</li><li>You are fluent in English (written and spoken)</li><li>You have experience in managing customer survey campaigns and are proficient with the technical solutions to execute them:<ul><li>Customer Survey Platform: Qualtrics or similar</li><li>CRM: ideally Salesforce</li></ul></li><li>You are skilled in Excel, particularly in data presentation and graphical formatting. You have knowledge of advanced Excel functions (VBA, PivotTables, Power Query, etc.)</li><li>You know how to incorporate the needs of internal clients into your activities</li><li>You are capable of handling a project while respecting objectives related to results, resources, and deadlines</li><li>You demonstrate initiative and autonomy</li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a <strong>Cloud Program Analyst</strong>, you will play a key role in driving and managing cloud programs across multiple regions. You ll report directly to the Global Lead for Microsoft Azure and work closely with suppliers (AWS) and internal stakeholders to ensure seamless program execution. Your responsibilities will include:</p> <ul> <li> <p>Managing global programs such as <strong>AWS Well-Architected Framework adoption, and funding program execution</strong>.</p> </li> <li> <p>Acting as the <strong>primary point of contact</strong> between suppliers, internal teams, and stakeholders.</p> </li> <li> <p>Leading <strong>multi-country program execution</strong>, ensuring alignment with business objectives, budgets, and timelines.</p> </li> <li> <p>Educating and supporting stakeholders on cloud program capabilities and partnership opportunities.</p> </li> <li> <p>Monitoring, analyzing, and reporting on program performance to identify areas for improvement.</p></li> <li> <p>Supporting governance processes and ensuring compliance with internal and supplier standards.</p> </li> <li> <p>Driving <strong>operational excellence</strong> by optimizing processes and managing multiple initiatives simultaneously.</p> </li> </ul> <p><strong>Who We re Looking For</strong></p> <p>We are seeking a <strong>junior to mid-senior professional</strong> with strong project management and stakeholder engagement skills. The ideal candidate will have:</p> <ul> <li> <p><strong>Project management experience</strong> in a global, multi-country environment.</p> </li> <li> <p>Familiarity with <strong>AWS products and services</strong> .</p> </li> <li> <p>Strong <strong>analytical skills</strong> with the ability to interpret data and influence decisions.</p> </li> <li> <p>Excellent <strong>communication skills</strong> (fluent in English, written and verbal).</p> </li> <li> <p>Ability to <strong>educate, influence, and build trust</strong> with stakeholders at all levels.</p> </li> <li> <p>Experience in <strong>process optimization, documentation management, and program governance</strong>.</p> </li> <li> <p>A proactive, results-oriented mindset, comfortable in a fast-paced, dynamic environment.</p> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are seeking a <strong>junior to mid-senior professional</strong> with strong project management and stakeholder engagement skills. The ideal candidate will have:</p> <ul> <li> <p><strong>Project management experience</strong> in a global, multi-country environment.</p> </li> <li> <p>Familiarity with <strong>AWS products and services</strong> .</p> </li> <li> <p>Strong <strong>analytical skills</strong> with the ability to interpret data and influence decisions.</p></li> <li> <p>Excellent <strong>communication skills</strong> (fluent in English, written and verbal).</p> </li> <li> <p>Ability to <strong>educate, influence, and build trust</strong> with stakeholders at all levels.</p> </li> <li> <p>Experience in <strong>process optimization, documentation management, and program governance</strong>.</p> </li> <li> <p>A proactive, results-oriented mindset, comfortable in a fast-paced, dynamic environment.</p> </li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Company and Job Description: In a context of rapid digital and data-driven change, we are recruiting a Chief Data Officer for our client. Your mission will be to define, structure, and lead the company's data strategy to transform data into a lever for performance, decision support, and value creation. You will ensure the quality, security, compliance, and monetization of data, while developing a data-driven culture within the organization.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define, formalize and deploy the company's data strategy in line with the overall digital and business strategy.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Structure the Data organization (roles, responsibilities, processes) and manage the teams and partners involved in Data-related matters</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Establish a data governance framework that guarantees the quality, reliability, traceability, security, and regulatory compliance of data.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and oversee data repositories, standards, management rules, and data quality indicators.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the collection, integration, storage and use of internal and external data</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, prioritize and deploy high value-added data use cases (business intelligence reporting, data visualization, advanced analytics, artificial intelligence, predictive models)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting business units in expressing their data needs and in adopting the tools and solutions implemented.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Oversee cross-functional data projects in collaboration with IT, business, security and compliance teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the alignment of data solutions with performance, management, and decision-support objectives</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop and disseminate a data-driven culture within the company through communication, awareness-raising, and training initiatives.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Establish data performance and maturity indicators and monitor results.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor technological, regulatory and competitive developments related to data and propose areas for continuous improvement</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education (Master's degree/Engineering, Computer Science, Data Science, or equivalent)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience (3-5 years) in data-related fields</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid mastery of data governance issues, data architecture, cloud, security</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong analytical skills, strategic vision, and ability to support change</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership, teaching skills and the ability to collaborate effectively with a variety of stakeholders (IT, business, legal, general management)</font></font></p><p></p></section>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Prevas</strong> is characterized by a <strong>strong organizational culture</strong>, where structure, reliability and process efficiency are central to its operations. The company values a well-defined framework supported by leadership that ensures consistency and operational performance. This foundation is complemented by a <strong>collaborative dimension</strong>, promoting teamwork, trust and employee development. A performance-driven mindset and openness to innovation further complete this balance, supporting both results and adaptability.
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<br> Job : <p>As part of our business development, we are recruiting an Operations Manager for our Marrakech agency.</p><br><br><p>Reporting to the Commercial Development Department of PREVAS, this role is responsible for the operational management of the agency, ensuring the quality of customer service, and contributing to portfolio growth through prospecting and acquiring new clients.</p><br><br><p><strong>Your tasks:</strong></p><br><br><p>- Supervise the daily operations of the agency.<br>- Ensure the compliance of files and procedures with current regulations in the insurance sector.<br>- Lead, support, and develop the skills of the operational team.<br>- Organize, plan, and assign activities within the team.<br>- Optimize internal processes (subscriptions, claims, complaints, and customer follow-up).<br>- Guarantee responsive, high-quality, and satisfaction-oriented customer service.<br>- Develop and maintain trusting relationships with partner insurance companies.<br>- Conduct prospecting activities to grow the agency's client portfolio.<br>- Identify and convert new business opportunities.<br>- Participate in sales meetings and contribute to achieving development goals.<br>- Monitor operational performance indicators (quality, deadlines, customer satisfaction, and productivity).<br>- Prepare regular reports for the Commercial Development Department.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>- Master's degree (Bac+5) in Insurance, Management, Finance, or equivalent.<br>- Significant experience of at least 5 years in the insurance sector, ideally within a brokerage agency or in an operational role.<br>- Excellent knowledge of insurance products (Car, Health, Multirisk, Civil Liability, Life, etc.).<br>- Mastery of the workings of a brokerage agency, subscription processes, and claims management.<br>- Good knowledge of the regulatory framework applicable to the insurance sector.<br>- Proficiency in business management tools (DIAM) and office software (Pack Office).<br>- Leadership, ability to manage, support, and unite a team.<br>- Excellent organizational, planning, and priority management skills.<br>- Strong interpersonal skills, customer service orientation, and a commercial mindset.<br>- Analytical thinking, ability to make quick decisions, and resolve operational issues.<br>- Autonomy, initiative, and results-oriented.</p><br><br><p><strong>Benefits and work environment:</strong></p><br><br><p>- A position with responsibilities within a growing insurance brokerage firm.<br>- A dynamic, stimulating, and performance-oriented work environment.<br>- Attractive salary with an annual bonus.<br>- Continuous training program and real career progression opportunities.<br>- Attractive social benefits: CNSS, CIMR, and supplementary health insurance.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <b>About the Role</b> </p> <p>The Reservations Coordinator, Europe, Turkey & Israel will support and be a key member of the G Adventures Reservations team by completing the day-to-day reservations duties throughout Europe, Turkey & Israel. This role is ultimately responsible for ensuring that all reservations tasks are completed efficiently and to the highest possible standard, attention to detail, customer service, teamwork and outstanding communication skills are key to the success of this role.</p> <p> </p> <p>Note, this role is a Fixed Term Contract aiming for a start date July 2026 and end July 2027.</p> <p> </p> <p> <b>What you'll be doing:</b> </p> <ul> <li> <p>Accurate completion of all required validations, reservations, last minute request/changes tasks, cancellations actioned in a timely manner.</p> </li> <li> <p>Ensure systems and tools (e.g. Block Sheet, Validations) are accurate, report any issues to relevant manager .</p> </li> <li> <p>Ensure suppliers understand and follow our required processes.</p> </li> <li> <p>Administrative support for the Global Sales and Base Camp Operations teams (answer enquiries, handle tasks as required etc).</p> </li> <li> <p>Ensure last minute booking requests and changes are handled and communicated efficiently.</p> </li> <li> <p>Work on special projects as required.</p> </li> <li> <p>Supporting reservations managers (and others) to negotiate reduced cancellation charges from suppliers.</p> </li> <li> <p>Assist the finance department with invoice queries and related tasks.</p> </li> <li> <p>Answering phones in a prompt, professional and polite manner</p> </li> <li> <p>Ensuring emails are prompt & followed up - response times within 24 hours.</p> </li> <li> <p>Delegate & monitor inboxes.</p> </li> </ul> <p> </p> <p> <b>Skills & Experience</b> </p> <ul> <li> <p>1+ years experience in the travel industry</p> </li> <li> <p>Computer skills (ideally familiar with Google suite)</p> </li> <li> <p>Highly proficient in English both written and spoken</p> </li> <li> <p>Familiarity with Travel Industry Practice</p> </li> <li> <p>Excellent Customer Service & Attention to Detail</p> </li> <li> <p>Be resourceful, a good listener and ability to learn quickly</p> </li> <li> <p>Problem Solving/Complaint Resolution</p> </li> <li> <p>Decision Making Skills</p> </li> <li> <p>Excellent verbal & written communication skills</p> </li> <li> <p>Team Player, be self motivated and Goal orientated</p> </li> <li> <p>Well Organised, Flexible, Co-operative Approach</p> </li> <li> <p>Good time management skills</p> </li> </ul> <p> </p> <p> <b>What Do We Offer You?</b> </p> <ul> <li> <p>Competitive Total Rewards Package, including exclusive travel perks!</p> </li> <li> <p>Additional days off, including on your birthday!</p> </li> <li> <p>Vacation time for you to recharge</p> </li> <li> <p>Enhanced Parental Leave</p> </li> <li> <p>Meaningful Employee Recognition Program</p> </li> <li> <p>Learning and Growth Opportunities</p> </li> <li> <p>Employee Resource Groups</p> </li> </ul> <p>*Applicable based on location*</p> <p> </p> <p>Please note that Artificial Intelligence (AI) is used in the selection or interview process.</p> <p> </p> <p>G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.</p> <p> </p></div></section>