Program Officer Jobs in Morocco
2576 Jobs Found
<p>POSITION SUMMARY Process all payment methods in accordance with Accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order. Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p><b>ROLE PURPOSE: </b></p><p><br></p><p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><br></p><p><b><br></b></p><p><b>RESPONSIBILITIES:</b></p><p><br></p><p> Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION QUALIFICATIONS AND EXPERIENCE: </b></p><p><br></p><p>Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals </p><p><b><br></b></p><p><b>TECHNICAL SKILLS: </b></p><p><br></p><p>MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p><br></p><p><b> KEY ATTRIBUTES: </b></p><p><br></p><p>Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
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<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Stratégie, Opérations et Technologie Afrique Atlantique<br>Stratégie </strong>un/une <strong>Strategy Manager </strong>:</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span>Le <strong>Strategy Manager</strong> accompagne le CEO et le Comité Exécutif de la Région Afrique Atlantique dans la définition, le pilotage et l’évolution de la stratégie régionale. Il contribue à l’identification des opportunités de croissance, à la création de valeur et à la transformation de l’organisation, en veillant à l’alignement entre les ambitions stratégiques, les priorités business et leur mise en œuvre.</span></p><br><p><span>Véritable partenaire des Directions Métiers et Fonctions, il apporte les analyses, recommandations et cadres de décision nécessaires pour éclairer les choix stratégiques et assurer l’exécution des initiatives à fort impact.</span></p><br><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span><strong>Élaboration et pilotage de la stratégie : </strong></span></p><br><ul><li><span>Contribuer à la définition et à l’actualisation de la stratégie régionale en collaboration avec le CEO et le Comité Exécutif;</span></li><li><span>Réaliser des analyses stratégiques (marché, concurrence, tendances, clients, réglementation, innovations) afin d’identifier les opportunités de croissance et les risques;</span></li><li><span>Élaborer des recommandations stratégiques et des business cases pour soutenir les décisions de la Direction Générale;</span></li><li><span>Contribuer aux exercices de planification stratégique et assurer la cohérence entre les priorités régionales et les plans des entités;</span></li><li><span>Assurer une veille stratégique sur les évolutions du secteur de l’assurance et les nouvelles tendances.</span></li></ul><p><span><strong>Pilotage des initiatives stratégiques et de transformation : </strong></span></p><br><ul><li><span>Piloter le portefeuille des initiatives stratégiques de la région;</span></li><li><span>Structurer les feuilles de route, les jalons, les dépendances et les indicateurs de succès des programmes stratégiques;</span></li><li><span>Coordonner les projets transverses impliquant plusieurs directions et entités;</span></li><li><span>Assurer le suivi de l’exécution des initiatives et mesurer leur contribution aux objectifs stratégiques;</span></li><li><span>Accompagner la conduite du changement afin de favoriser l’adoption des transformations.</span></li></ul><p><span><strong>Gouvernance et performance stratégique :</strong></span></p><br><ul><li><span>Définir et suivre les indicateurs clés de performance stratégique;</span></li><li><span>Préparer les revues stratégiques, les comités de pilotage et les supports destinés au Comité Exécutif;</span></li><li><span>Identifier les risques d’exécution et proposer les plans d’action appropriés;</span></li><li><span>Produire un reporting régulier sur l’avancement des priorités stratégiques et les bénéfices générés;</span></li><li><span>Veiller à l’amélioration continue des processus de pilotage stratégique.</span></li></ul><p><span><strong>Création de valeur et développement :</strong></span></p><br><ul><li><span>Identifier les leviers de croissance, d’amélioration de la performance et de création de valeur;</span></li><li><span>Contribuer à l’évaluation des opportunités de partenariats, d’investissements et de développement de nouvelles activités;</span></li><li><span>Participer à la construction des business cases des projets structurants;</span></li><li><span>Soutenir les réflexions relatives à l’innovation, à la Data, à l’IA et à la transformation digitale au service de la stratégie.</span></li></ul><p><span><strong>Collaboration transverse :</strong></span></p><br><ul><li><span>Travailler en étroite collaboration avec les Directions Business, Finance, Opérations, Technologie, Data et Transformation;</span></li><li><span>Assurer l’alignement entre les feuilles de route stratégiques et les plans opérationnels;</span></li><li><span>Favoriser la coopération entre les différentes entités de la région;</span></li><li><span>Développer une culture de performance, d’innovation et d’amélioration continue.</span></li></ul><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><ul><li><span>Excellente capacité d’analyse et de synthèse.</span></li><li><span>Vision stratégique et forte compréhension des enjeux business.</span></li><li><span>Maîtrise des méthodes de planification stratégique et de gestion de portefeuille de projets.</span></li><li><span>Solides compétences en modélisation économique et élaboration de business cases.</span></li></ul><p><span> <u>Compétences transversales :</u></span></p><br><ul><li><span>Excellentes capacités de communication, d’influence et de présentation auprès de dirigeants.</span></li><li><span>Capacité à travailler dans des environnements complexes et multiculturels.</span></li><li><span>Bonne connaissance des enjeux liés à la Data, à l’IA et à la transformation digitale.</span></li></ul><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><ul><li><span>De formation Bac+5 en école de commerce, école d'ingénieurs ou université en en stratégie, transformation, finance ou management;</span></li><li><span>Expérience de 5 ans en stratégie, conseil en stratégie, transformation, développement d’entreprise ou performance.</span></li><li><span>Une expérience au sein du secteur des services financiers ou de l’assurance constitue un atout</span></li></ul><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>Disty Technologies</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is balanced by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also embraces an <strong>innovation culture</strong>, encouraging initiative, adaptability and experimentation. Finally, a structured <strong>organizational foundation</strong> underpins the whole, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>As a <strong>Sales Advisor</strong>, you will be in charge of selling our product range to IT resellers in the national market. Customer relations will mainly be by telephone (outgoing and incoming calls) and email.<br>You will be responsible for the follow-up, development, and loyalty of our customers.<br><strong>Your main responsibilities will be to:</strong></p><br><br><ul><li>Develop your client portfolio,</li><li>Build loyalty with existing clients,</li><li>Promote Disty Technologies' products and services,</li><li>Conduct competitive intelligence,</li><li>Ensure the proper implementation of defined commercial policies,</li><li>Provide regular reporting of your activity to your manager.</li></ul> <br> Required profile : <p>With a commercial or general background, you must have <strong>at least 2 years of successful experience in sales.</strong><br>Your commitment and perseverance, combined with our know-how, will turn your ambitions into achievements and together, we will exceed our goals!</p><br><br><p>With good communication skills and persistence, you show openness and receptiveness.</p><br><br><p>You fully embrace the company culture that places customer satisfaction as the absolute priority.</p><br><br> <br><br> </div>
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Company culture : <p><strong>HCLTech</strong> operates within a predominantly <strong>competitive and performance-driven culture</strong>, where ambition, challenge, and the achievement of measurable goals are central to success. The company promotes self-improvement, competitiveness, and a strong customer focus, with a clear emphasis on results and market positioning. This performance-driven environment is strongly supported by a robust <strong>innovation</strong> dimension, encouraging initiative, experimentation, and agility. It is further complemented by a collaborative culture focused on people development and teamwork, while structured processes play a more secondary role.
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<br> Job : <p>Join our team in Rabat! As a member of the Order to Cash team at our IT Information Technology company, you will play a crucial role in ensuring the smooth processing of orders and cash transactions. Your attention to detail and commitment to accuracy will directly impact our operations and customer satisfaction.</p><br><br><p><u><strong>Job purpose</strong></u></p><br><br><p>As member of Order to Cash department, the position holder will actively participate in Account receivables activities aiming to ensure efficient and effective process of:</p><br><br><ul><li>Contract set up reflecting the correct and agreed contract attributes</li><li>Proper customer identification</li><li>Accurate billing activity</li><li>Dispute management and Customer care</li></ul><p>The position holder main tasks & activities will be in the area of Customer care, as Order-to-cash processes are very interdependent, proper and accurate actions and follow ups will have an impact in all the above-mentioned areas.</p><br><br><p><u><strong>General requirements</strong></u></p><br><br><ul><li>Follow closely managers work guidance, assignments & priorities set for the position holder and/or for the entire team</li><li>Attend meetings and discussions organized by team leader and/or OTC management</li><li>Participate in training organized or assigned by Team Leaders and OTC managers - attend the training sessions in person or in a virtual environment, actively participate in it, submit feedback as appropriate and successfully pass all assessments organized after the training sessions.</li><li>Deliver trainings to:</li></ul><ol><li>New team members to explain and demonstrate the daily activities performed by the position holder</li><li>Ongoing training sessions aiming best practice sharing and process gaps filling</li></ol><ul><li>Create and update process documentation on the processes, activities and tasks performed by the position holder, proactively or upon management assignment and in line with the internal process documents creation policy and practices</li><li>Ensure proper backup coverage for other team members in case of absence or holidays. In order to secure business continuance, the Team leader and/or manager should ensure in advance training on activities that are not part of the position holder responsibilities</li><li>Work on own initiative, autonomously and without constant supervision</li><li>Respect working schedules organized and communicated by management team</li><li>Provide audit evidence for quality, control and compliance purposes</li><li>Escalate in a timely manner all operational, administrative, organizational or other issues to Team leader and manager.</li><li>Proficiency in French and good command English. Proper language usage in internal and external communication, in local language, English or the working language(s) required for the position. Independent work to improve language skills where needed and upon justified feedback provided.</li><li>Computer literacy in MS office and customized ERP system. Ability to ensure link and follow up in multi-tools & system environment. Autonomous focus is required in case of gaps in the tools & systems knowledge</li><li>Ensure compliance to all business controls, quality, security and organizational policies properly communicated by the employer.</li><li>Contribute in process optimization/improvement initiatives</li><li>Comply to Company and Client behavior and ethics guidelines as per internal policies, communications and trainings delivered</li><li>Demonstrate resilience under pressure and ability to quickly adapt to unforeseen work demands</li><li>Analytical skills and focus on the details.</li><li>Excellent numerical skills</li><li>Proactive approach towards internal communication - requirement</li><li>Collaborate with colleagues within the team on complex cases, support other team members in case of urgent matters or backlog situations</li></ul><p><u><strong>Role specific requirement :</strong></u></p><br><br><ul><li><strong><u>Query management </u></strong></li><li>Manage the resolution of Partner/ Customer queries received in mailbox, Query Management System, CVG within corporate guidelines and procedures.</li><li>Demonstrate the ability to react professionally in disputed or heated situations providing solutions that not only meet with Partner/ Customer satisfaction, but also make Partners/Customers feel valued</li><li>Maintain full coverage of the assigned SRs using various communication methods (mailbox, query management system, outbound/inbound calls)</li><li>Permanent account management, analysis on received requests and strategy application to ensure all requests are handled as per their importance, priority and SLA.</li><li>Ensure track of received requests in the systems where applicable</li><li>Ensure proper follow up of the requests till resolution of the issue</li><li>Ensure all approvals as per the established Approval matrix are gathered before cancellation of a billing item in the ERP systems.</li><li>Ensure all contract changes/ meter readings update are properly documented and executed in the ERP systems as per the established processes.</li><li>Ensure a feedback is provided to Partner/ Customer about all received requests</li><li>If applicable initiate refund requests upon customer's request or after dispute resolution, as per the established process and internal controls</li><li>Perform all ad hoc query activities on accurate and timely manner</li><li>Ensure Partner compliance with Portal functionality where available</li></ul> <br> Required profile : <p><strong><u>Success criteria for the role</u></strong></p><br><br><ul><li>Timely tasks/activity completion</li><li>High Quality ensured in the performed activities and tasks assessed as part of quality checks performed by the management team</li><li>Consistent achievement of Team and/or individual operational targets communicated by management team. Properly documented gap analysis in case of misses.</li><li>Self-motivated and willing to learn new skills</li><li>Ability to work on own initiative</li><li>Ability to react professionally in disputed or heated situations providing solutions that not only meet with Partner/ Customer satisfaction, but also make Partners/Customers feel valued</li><li>Strong organisational skills</li><li>Collaborate and communicate effectively with all levels and departments involved in the proces</li></ul> <br><br> </div>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Responsibilities</b> <br><p><span><strong>Work Location : Meknes</strong></span></p><br> <ul>
<li>Report , follow & resolve any issue or risk relevant to inventory control operation</li>
<li>Work closely with procurement , operation & engineering to solve issues related to materials flow</li>
<li>Perform daily analysis to predict potential inventory problems</li>
<li>Ensure inventory accuracy in WIP and warehouse ( Cycle Count, Spot count), identify & understand root cause of GAPs , establish action plan for non-recurrences according to LEAP procedures</li>
<li>WTW leader : Prepare and coordinate the WTW in plant , according to LEAR procedures </li>
<li>Maintain updated and accurate records of inventory,</li>
<li>Implement cost reduction principle in all aspects of warehouse and WIP transactions and activities.</li>
<li>Ensure periodic statistical information to manager regarding trends as related to inventory levels</li>
<li>Successful all audits in Plant ( IATF, FOA, Customers audit…)</li>
<li>Always research to improve all inventory operations according to company’s objectives.</li>
<li>Create team with safety and efficiency as priorities.</li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li>High education level (Preferably in logistics, Bac +3 or higher )</li>
<li>Teamwork ability, field experience especially works in process & material flow</li>
<li>Analytical spirit, reactivity & work in cross-functional team</li>
<li>Excellent computer skills (Excel, MACRO; …)</li>
<li>Statistics Analyze tools.</li>
<li>Minimum 6 years experiences in Logistics</li>
<li>Good team player</li>
<li>Good english communication skills</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Settat</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives, by offering financial solutions tailored to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Sales/Export commercial professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to take on this great adventure.</p><br><br> <br><br> </div>
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<br> Company culture : <p>Our corporate culture is built on a strong belief: sustainable performance is driven above all by the <strong>commitment</strong> of the women and men who make up our company. We foster an environment based on <strong>trust</strong>, <strong>teamwork</strong>, <strong>responsibility</strong> and <strong>innovation</strong>, while placing people at the heart of everything we do. Guided by the values of the <strong>AXA Group</strong>, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
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<br> Job : <p>Reporting to the Social Relations Manager, your main mission is to <strong>Contribute to maintaining a social climate conducive to employee well-being by carrying out support, advice, and awareness-raising tasks</strong></p><br><br><p>To this end:</p><br><br><p><u>Social Management</u></p><br><br><p>Support employees in difficult situations in a confidential and supportive manner.<br>Contribute to the prevention and resolution of social conflicts.<br>Monitor the social climate and identify sensitive situations.</p><br><br><p><u><strong>Prevention of Psychosocial Risks (PSR)</strong></u></p><br><br><p>Participate in prevention and awareness-raising actions in collaboration with occupational health.<br>Handle alerts and situations related to PSR in conjunction with HR teams and managers.<br>Monitor PSR indicators (absenteeism, reports, social climate) and propose action plans.</p><br><br><p><u><strong>Employee Experience & Well-being at Work</strong></u></p><br><br><p>Contribute to improving employee engagement, social dialogue, and well-being.<br>Participate in internal communication on social issues.<br>Support the implementation of social and Quality of Working Life (QWL) policies.</p><br><br><p><u><strong>Legal & Litigation Management</strong></u></p><br><br><p>Ensure compliance with labor law and good social practices.<br>Oversee disciplinary cases and social disputes.<br>Prepare and follow cases before the competent authorities (Labor Inspectorate, courts, etc.).<br>Advise managers on the legal aspects of labor relations.</p><br><br><p><u><strong>Reporting & Monitoring</strong></u></p><br><br><p>Develop tracking sheets and activity reports.<br>Update social dashboards.<br>Report sensitive or at-risk situations to management.<br>Ensure the archiving and filing of documents.</p><br><br> <br> <br> Required profile : <p>You have a minimum of <strong>4 years of experience in the same position.</strong></p><br><br><p>• Provide social support for various cases identified within the company<br>• Contribute to maintaining a good social climate<br>• Raise awareness and advise employees according to needs<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Khnichet</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring developments in financial markets and actively tracking the competition to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Commercial/Sales/Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of prior experience in a similar role, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a deep understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with IT tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now for this great adventure.</p><br><br> <br><br> </div>
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<p><strong>Finalité de la fonction:</strong></p><br><p><br>Participer à la gestion et au contrôle des risques inhérents aux activités internes ou à des risques externes dits risques <br>opérationnels ou de non-conformité.</p><br><p><strong>Activités Principales:</strong></p><br><p>• Préparation des missions de contrôle interne : <br>- Collecter les informations disponibles sur l’environnement de la mission <br>- Animer des réunions préparatoires <br>- Aider à la préparation des entretiens (définir la matière requise pour réaliser les contrôles) <br>- Préparer les travaux de contrôle <br>• Réalisation du plan de contrôle interne : <br>- Collecter et exploiter les informations <br>- Conduire les analyses <br>- Appliquer la démarche définie par le responsable du département <br>- Contrôler les résultats produits <br>- Formuler les conclusions et rédiger les parties du rapport qui sont sous sa responsabilité <br>• Organisation de l’activité : <br>- Effectuer un reporting d’activité régulier à sa hiérarchie <br>- Documenter les process du contrôle interne et les process contrôlés (collecte les preuves de contrôle)<br>- Réaliser les comptes rendus des missions de contrôle réalisées <br>• Gestion des activités de sureté : <br>- Réaliser des enquêtes de fraude interne <br>- Rédiger un rapport d’enquête et formuler des recommandations <br>- Présenter les conclusions de l’enquête dans un comité de traitement de l’incident (CTI) <br>• Conformité : <br>- Animer comme formateur occasionnel les formations du Corpus Règlementaire</p><br><p><strong>Indicateurs de performance:</strong></p><br><p>• Justesse des informations collectées <br>• Exhaustivité / cohérence des données <br>• Couverture du périmètre de contrôle <br>• Respect du plan et des délais des contrôles, de restitution <br>• Respect du planning des missions <br>• Délais et qualité des reporting <br>• Qualité des informations remontées <br>• Qualité et pertinence des recommandations</p><br><p><strong>Conditions d’accès:</strong></p><br><p>Formation de référence:<br>Bac +4/5 (universités, écoles spécialisées) <br>Expérience professionnelle : <br>Interne : Expérience de 4 à 7 ans en tant que manager d’équipe <br></p><br><p><strong>Compétences techniques/fonctionnelles:</strong></p><br><p>Techniques de contrôle <br>Bonne connaissance en audit interne et analyse des risques <br>Connaissance des outils de reporting (Access/Excel)<br>Connaissance de l’entreprise et de son organisation<br>Technique de conduite d’entretien</p><br><p><strong>Compétences transversales:</strong></p><br><p><br>Orientation client<br>Capacité d'influence / communication<br>Courage et intégrité<br>Esprit d’équipe<br>Prise d'initiative, force de proposition<br>Accompagnement / conduite du changement</p><br> </div>
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>At the heart of the dynamic <strong>furniture and decoration</strong> sector in <strong>Casablanca</strong>, this <strong>After-Sales Service Manager</strong> opportunity allows you to become the key contact for customers. The main mission is to ensure the <strong>operational excellence</strong> of after-sales services by ensuring the smooth resolution of each request.</p><br><br><p>The central objective is to transform every interaction with the after-sales service into a positive experience to strengthen <strong>customer loyalty</strong>. It is about maintaining a high level of <strong>satisfaction</strong> while optimizing internal management processes to increase the overall efficiency of technical and logistical interventions.</p><br><br><p>Daily management involves complete oversight of the complaint lifecycle, from initial analysis to final resolution. Responsibilities include:</p><br><br><ul><li>Supervise, support, and develop the after-sales team </li><li>Receive, analyze, and process customer complaints </li><li>Organize and monitor maintenance and repair interventions </li><li>Ensure compliance with deadlines and quality of after-sales services </li><li>Identify recurring issues and propose improvement actions </li><li>Collaborate with different departments to resolve customer issues </li><li>Provide technical support to customers and internal teams </li><li>Prepare regular reports and track service performance indicators</li></ul> <br> <br> Required profile : <p>You hold a Bachelor's degree (Bac+3) to Master's degree (Bac+5) in Management, Business, or a technical field and have at least 3 years of successful experience in a similar role.</p><br><br><p>The ideal candidate:</p><br><br><p>Has strong team management skills <br>Possesses excellent customer service skills <br>Masters complaint management and dispute resolution <br>Demonstrates organization, analytical skills, and reactivity <br>Is capable of managing priorities and complex situations <br> Has good interpersonal skills and excellent communication <br>Is results-oriented and focused on customer satisfaction</p><br><br> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Fes</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions adapted to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be tasked with prospecting for new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Commercial/Sales/Export fields would be a major asset for success in this role.</p><br><br><p>First experience of 1 to 3 years in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can leverage your skills and grow professionally, this position is for you! Apply now to seize this great opportunity.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Kénitra</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market changes and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Commercial/Sales/Export professions would be a major asset for success in this role.</p><br><br><p>First experience of 1 to 3 years in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to seize this great opportunity.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based in <strong>Oujda</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Sales / Commercial / Export professions would be a major asset to succeed in this role.</p><br><br><p>First experience of 1 to 3 years in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a deep understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with IT tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to take on this great adventure.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based in <strong>Rabat</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bac +3 level of education is required. A specialization in Banking, Commercial / Sales / Export fields would be a major asset for success in this role.</p><br><br><p>First experience of 1 to 3 years in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with IT tools and banking software.<br>If you are looking for a stimulating environment where you can leverage your skills and grow professionally, this position is for you! Apply now for this great opportunity.</p><br><br> <br><br> </div>
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Job : <p> <u><strong>Your mission:</strong></u><br> Reporting to the After-Sales Service Manager, you will be responsible for the administrative and operational follow-up of After-Sales Service cases and for contributing to good coordination between customers, Group subsidiaries, technical teams, suppliers, and approved After-Sales Service providers. </p><br><br><p> <br> <u><strong>Your main responsibilities:</strong></u><br> - Receive and daily record After-Sales Service requests and complaints<br> - Create, update, and monitor cases in the After-Sales Service platform<br> - Verify information related to customers, products, suppliers, and warranty<br> - Follow up on repairs until cases are closed.<br> - Follow up on interventions until cases are closed.<br> - Make necessary follow-ups with the various parties involved<br> - Coordinate exchanges with technicians, suppliers, approved After-Sales Service providers, and subsidiaries.<br> - Communicate well with customers, giving them the necessary assurance and strengthening customer trust.<br> - Track repair orders, intervention and repair reports, and other After-Sales Service documents.<br> - Identify and report cases that are delayed or require special action.<br> - Prepare After-Sales Service tracking tables (weekly, monthly, quarterly, semi-annually, and annually).<br> - Ensure the quality, reliability, and daily updating of information recorded in the After-Sales Service system.<br> - Collect information and feedback from resellers/customers about the brands, products, and references distributed by the group and its subsidiaries.<br> </p><br><br> <br> <br> Required profile : <p> <u><strong>Profile sought:</strong></u><br> Bac+2 / Bac+3 degree in management, administration, sales, customer relations, or a similar field.<br> Previous experience in After-Sales Service, customer relations, sales administration, or the home appliance sector is desired.<br> Proficiency in office tools, especially Excel, Word, and Outlook.<br> Comfortable with computer tools and management software.<br> Good command of French and good knowledge of English.<br> Good written and oral communication skills.<br> Organized, rigorous, and responsive.<br> Ability to manage multiple cases and priorities simultaneously.<br> Team spirit and customer service orientation.<br> Initiative and ability to handle stressful or conflicting situations. </p><br><br><p> <u><strong>Qualities sought:</strong></u><br> Organized, dynamic, rigorous, calm, and involved person.<br> Person capable of ensuring precise case follow-up, and able to bring added value to the department.<br> Available person willing to actively contribute to improving service quality and highlighting their actions. </p><br><br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based in <strong>Casablanca</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market trends and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar role, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to take on this great adventure.</p><br><br> <br><br> </div>