Quality Control Manager Jobs in Morocco
751 Jobs Found
Rekrute
Morocco
<h2 class="h5">Job description</h2>
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Job : <p>Join a dynamic company in the <b>Hotel / Restaurant</b> sector in <b>Casablanca</b> as our next <b>Operational Marketing Manager Retail</b>. This is the ideal opportunity for you to express your creativity and strategic sense within a passionate team, and to actively contribute to the development of our points of sale.</p><br><br><p>Your role will be to increase the visibility and attractiveness of our brands to our target customers. The goal is to design and implement impactful marketing strategies that drive foot traffic to stores and build customer loyalty, while ensuring brand consistency across all retail operations.</p><br><br><p>Your responsibilities will include managing promotional campaigns, organizing in-store events, developing communication materials, and monitoring the performance of marketing actions. You will be in charge of:</p><br><br><ul><li>Developing and implementing the operational marketing plan into concrete actions for the retail network.</li><li>Analyzing the performance of actions taken and proposing areas for improvement.</li><li>Managing the budget allocated to retail marketing operations.</li><li>Collaborating with sales teams and external providers.</li><li>Monitoring the competition and market trends.</li></ul> <br> Required profile : <p>A degree equivalent to a <b>Bachelor's +4 years of study</b> in <b>Marketing</b> or a related field is required for this position.</p><br><br><p>At least 5 years of professional experience, ideally in the retail sector, is essential.</p><br><br><p>We are looking for someone with excellent analytical and synthesis skills, a strong sense of organization, and great creativity. The following skills are expected:</p><br><br><ul><li>Mastery of operational and retail marketing techniques.</li><li>Ability to manage multiple projects independently.</li><li>Excellent written and oral communication skills.</li><li>Knowledge of data analysis tools and key performance indicators.</li><li>Proficiency in office software (Office Suite).</li><li>Good knowledge of the local market would be a considerable asset.</li></ul><p>If your profile matches this description and you want to take on this stimulating challenge, don't wait to apply!</p><br><br> <br><br> </div>
Morocco
<h2 class="h5">Job description</h2>
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<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br>
<p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p>At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. </p><br><p><strong><span>YOUR ROLE</span></strong></p><br> <p><span>The <strong>Country Finance Manager</strong> leads the finance function, defines financial strategy, and ensures the company’s financial stability while advising leadership.</span></p><br> <p><span>They oversee FP&A, reporting, treasury, working capital, risk, compliance, tax, internal controls, etc.</span></p><br> <p><span>The role ensures strong financial governance and supports growth, profitability, cash flow, and operational efficiency in a dynamic and fast-moving environment.</span></p><br> <p><strong><span>WHAT ARE YOU GOING TO DO?</span></strong></p><br> <p><strong><span>Leadership & Team Development</span></strong></p><br>
<ul>
<li><span>Lead and develop the finance team.</span></li>
<li><span>Build capabilities across finance functions.</span></li>
<li><span>Promote a culture of collaboration and continuous improvement.</span></li>
</ul> <p><strong><span>Financial Leadership & Strategy</span></strong></p><br>
<ul>
<li><span>Act as a strategic partner to executive leadership, influencing key business decisions.</span></li>
<li><span>Develop and execute financial strategies aligned with growth objectives.</span></li>
<li><span>Provide insights on pricing, investments, risks, and commercial performance.</span></li>
<li><span>Foster a culture of financial discipline and accountability.</span></li>
</ul> <p><strong><span>Planning, Budgeting & Forecasting</span></strong></p><br>
<ul>
<li><span>Lead budgeting, forecasting, and long-term financial planning.</span></li>
<li><span>Build financial models and scenario analyses (FX, commodities, costs).</span></li>
<li><span>Track performance vs. plans and ensure accountability for targets.</span></li>
</ul> <p><strong><span>Reporting & Performance Analysis</span></strong></p><br>
<ul>
<li><span>Deliver accurate financial reports and performance insights.</span></li>
<li><span>Conduct profitability and variance analysis across the business.</span></li>
<li><span>Develop KPIs, dashboards, and recommend performance improvements.</span></li>
</ul> <p><strong><span>Cost & Operational Finance</span></strong></p><br>
<ul>
<li><span>Drive cost optimization across operations and supply chain.</span></li>
<li><span>Analyze landed costs and operational profitability.</span></li>
<li><span>Support efficiency and cost-reduction initiatives.</span></li>
</ul> <p><strong><span>Financial Accounting & Compliance</span></strong></p><br>
<ul>
<li><span>Oversee closing processes and ensure accurate financial records.</span></li>
<li><span>Ensure compliance with IFRS, statutory requirements, and local regulations.</span></li>
<li><span>Manage consolidation and maintain audit-ready documentation.</span></li>
</ul> <p><strong><span>Governance & Risk Management</span></strong></p><br>
<ul>
<li><span>Ensure adherence to corporate governance and internal controls.</span></li>
<li><span>Collaborate with group functions (tax, audit, legal, FP&A and treasury).</span></li>
<li><span>Identify and escalate financial and operational risks.</span></li>
</ul> <p><strong><span>Treasury & Liquidity Management</span></strong></p><br>
<ul>
<li><span>Manage cash flow, liquidity, and banking relationships.</span></li>
<li><span>Oversee financing instruments (loans, LCs, guarantees).</span></li>
<li><span>Monitor debt, covenants, and funding needs.</span></li>
</ul> <p><strong><span>Working Capital & Credit Control</span></strong></p><br>
<ul>
<li><span>Optimize receivables, payables, and inventory levels.</span></li>
<li><span>Manage credit risk, customer exposure, and collections.</span></li>
<li><span>Improve cash conversion cycle and liquidity efficiency.</span></li>
</ul> <p><strong><span>Financial Risk</span></strong></p><br>
<ul>
<li><span>Monitor and report exposure to FX and commodity price risks.</span></li>
<li><span>Support hedging strategies within governance frameworks.</span></li>
<li><span>Ensure compliance with risk policies and limits.</span></li>
</ul> <p><strong><span>Systems & Process Improvement</span></strong></p><br>
<ul>
<li><span>Oversee finance systems (ERP, reporting, data).</span></li>
<li><span>Drive digital transformation and process automation.</span></li>
<li><span>Improve reporting efficiency and data quality.</span></li>
</ul> <p><strong><span>Capex & Investment Evaluation</span></strong></p><br>
<ul>
<li><span>Oversee capital expenditure planning and approvals.</span></li>
<li><span>Assess investments with financial models and business cases.</span></li>
<li><span>Support M&A, expansion, and post-investment evaluations.</span></li>
</ul> <p><strong><span>Tax & Regulatory Compliance</span></strong></p><br>
<ul>
<li><span>Ensure compliance with tax, VAT, customs, and regulations.</span></li>
<li><span>Manage transfer pricing and tax audits.</span></li>
<li><span>Monitor regulatory changes and business impact.</span></li>
</ul> <p><strong><span>Internal Controls & Audit</span></strong></p><br>
<ul>
<li><span>Maintain strong control environment and risk management.</span></li>
<li><span>Lead audit processes and implement improvements.</span></li>
<li><span>Promote ethics, compliance, and transparency.</span></li>
</ul> <p><strong><span>WHAT ARE WE LOOKING FOR?</span></strong></p><br> <p><strong><span>Technical Skills:</span></strong></p><br> <ul>
<li><span>Master’s Degree in Finance, Accounting, Business Administration, or a related discipline.</span></li>
<li><span>More than 15 years of experience in finance, including at least five years in senior leadership roles such as CFO, Finance Director, or Head of Finance.</span></li>
<li><span>Strong background in accounting, budgeting, forecasting, treasury, working capital, tax, audit, controls, and financial reporting.</span></li>
<li><span>Experience in the logistics and transportation sector</span></li>
<li><span>Experience operating across multiple entities, and diverse business environments</span></li>
<li><span>Experience with multinational organizations and IFRS reporting environments.</span></li>
<li><span>Proven track record of leading and developing finance teams.</span></li>
<li><span>Experience reporting to regional or international headquarters.</span></li>
<li><span>Strong experiences in restructuration, M&A, and business integration, </span></li>
<li><span>Strong experience with ERP systems (SAP and JD Edwards / Oracle) and ERP implementation experience. </span></li>
<li><span>Fluent in French, English and Arabic (Mand</span></li></ul> </div>
Rekrute
Morocco
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p><strong>The Front Office Manager (M/F)</strong> is responsible for overseeing all administrative activities related to patient reception, management of coverage by payers, and billing for healthcare services. He/She ensures the quality, reliability, and compliance of administrative and financial operations throughout the patient's journey.</p><br><br><p><br>Responsibilities:</p><br><br><p>Admissions Management</p><br><br><ul><li>Manage and resolve administrative or financial complaints, conflicts, and disputes with patients, ensuring the quality of patient relations, adherence to the institution's procedures, and providing appropriate solutions in a timely manner.</li><li>Supervise administrative patient reception.</li><li>Ensure the quality and reliability of information collected during admission.</li><li>Verify the completeness and compliance of administrative files.</li><li>Ensure the smooth administrative process for patients.</li></ul><p>Coverage Management</p><br><br><p>Supervise the processing of coverage requests from payers (insurers, mutual funds, agreements, companies, etc.).<br>Ensure necessary approvals are obtained within the required deadlines.<br>Verify the compliance of guarantees and coverages provided.<br>Follow up on files awaiting validation or additional information.<br>Collaborate with partner organizations to resolve disputes or discrepancies.<br>Billing Management</p><br><br><ul><li>Supervise the billing and collection operations for medical and hospital services.</li><li>Ensure the correct application of rates and coverage terms.</li><li>Control cash, check, transfer, credit card, and other payment methods.<br></li></ul><p>Management and Organization</p><br><br><ul><li>Supervise, coordinate, and evaluate the Admissions, Coverage, and Billing teams.</li><li>Organize schedules and ensure service continuity 7 days a week.</li><li>Define performance objectives and monitor activity indicators.</li><li>Participate in the recruitment and integration of new employees.</li></ul><p>Control and Continuous Improvement</p><br><br><ul><li>Implement and monitor operational procedures for the department.</li><li>Control the quality of administrative and financial data.</li><li>Develop activity reports and dashboards.</li><li>Analyze malfunctions and propose corrective actions. </li></ul> <br> Required profile : <p>Bachelor's degree (Bac +4) to Master's degree (Bac +5) in financial or accounting management.<br>Significant experience (10 years or more) in hospital billing.<br>Previous experience in a hospital project context is a major asset.<br>Additional training in hospital management, insurance management, or medical billing is an asset.<br>Proficiency in hospital management software and billing systems.<br>Knowledge of social security, health insurance, and mutual fund regulations and standards.<br>Competence in using office tools (Word, Excel, etc.).<br>Rigor, precision, and ability to manage and work in a team.<br>Excellent communication and interpersonal skills.<br>Organizational skills, autonomy, and stress management.<br>Good listening skills and responsiveness to the needs of patients and external partners.</p><br><br> <br><br> </div>
Rekrute
Morocco
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p><strong>The Back-Office Manager (M/F)</strong> is responsible for overseeing the entire billing process for healthcare services provided to patients. (He/She) ensures the accuracy and reliability of billing data, compliance with regulatory and contractual requirements, and optimization of the institution's revenue.</p><br><br><p>He/She also ensures the follow-up of the file submission process, from their creation and verification to their complete settlement by paying organizations, guaranteeing compliance with deadlines and quality of administrative processing.</p><br><br><p><br>Responsibilities:</p><br><br><p><br>Process Optimization:</p><br><br><ul><li>Participate in the development and implementation of BAF procedures to ensure the efficiency and accuracy of operations;</li><li>Identify and propose improvements to BAF processes to optimize efficiency.</li></ul><p>Organization and supervision of the billing process</p><br><br><ul><li>Coordinate and control the daily production of invoices for different types of stays: hospitalization, outpatient consultations, emergencies, medical examinations (laboratory, imaging, etc.).</li><li>Ensure compliance between services recorded in the hospital information system (HIS) and billing data.</li></ul><p>Organization and supervision of the shipping process</p><br><br><ul><li>He/She supervises the sending of files to paying organizations in accordance with the deadlines and methods defined by current agreements.</li><li>Organize and control the follow-up of submitted files until their final settlement.</li></ul><p>Management of relations with internal departments</p><br><br><ul><li>Collaborate closely with medical departments, admissions, coding, economic services, and pharmacies.</li><li>Participate in coordination meetings with clinical departments to improve the billing circuit.</li></ul><p>Monitoring and management of agreements and pricing</p><br><br><ul><li>Apply current tariffs (national tariffs, CNOPS agreements, CNSS, mutual insurance...).</li><li>Monitor agreements signed with paying organizations and ensure their update.</li></ul><p>Invoice control and validation</p><br><br><ul><li>Verify the accuracy of data (patient identity, stay, services provided, coverage rate).</li><li>Control and validate invoices before transmission to collection.</li></ul><p>Control and validation of submission files</p><br><br><ul><li>Ensure the completeness of supporting documents.</li><li>Validation of files before final submission to organizations.</li></ul><p>Management and training</p><br><br><ul><li>Manage the billing team (administrative staff, billing agents).</li><li>Identify continuous training needs for the team (software usage, new procedures, etc.).</li></ul><p>Revenue and collection monitoring</p><br><br><ul><li>Work with the collection department to ensure the recovery of debts.</li><li>Analyze performance indicators: billing rate, collection rate, average deadlines.</li></ul><p>Production of reports and dashboards</p><br><br><ul><li>Produce periodic reports on billing activity.</li><li>Propose corrective actions to reduce rejections and optimize financial flow management.</li></ul> <br> Required profile : <p>Degree from Bac +4 to Bac +5 in financial or accounting management.<br>Significant experience (10 years or more) in hospital billing.<br>Previous experience in a hospital project context is a major asset.<br>Additional training in hospital management, insurance management, or medical billing is an asset.<br>In-depth knowledge of Moroccan legislation regarding billing and social coverage is essential.<br>Proficiency in hospital management software and billing systems.<br>Good knowledge of administrative and accounting procedures related to healthcare billing.<br>Knowledge of standards and regulations regarding social security, health insurance, and mutual insurance.<br>Competence in using office tools (Word, Excel, etc.).<br>Rigor and precision, and ability to manage and work in a team.<br>Excellent communication and interpersonal skills.<br>Organizational skills, autonomy, and stress management.<br>Listening skills and responsiveness to the needs of patients and external partners.</p><br><br> <br><br> </div>
Rekrute
Morocco
<h2 class="h5">Job description</h2>
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Job : <p>We are looking to hire an ERP Project Manager Sage FRP 1000 & Sage Payroll for one of our clients based in Casablanca.</p><br><br><p>The main responsibilities of this role are as follows:</p><br><br><p><strong><u>Responsibilities:</u></strong><br><u>Support & Operations</u><br>• Provide functional and technical support to users (level 2/3)<br>• Diagnose and resolve incidents related to Sage FRP 1000 and Sage Payroll ERPs<br>• Track and prioritize user tickets<br>• Ensure service continuity and quality of processing<br><u>Project Management</u><br>• Lead ERP system evolution projects<br>• Gather and analyze business needs<br>• Write specifications and functional specifications<br>• Coordinate internal and external stakeholders (publishers, integrators)<br>• Monitor schedules, budgets, and deliverables<br><u>Continuous Improvement</u><br>• Propose optimizations for business processes<br>• Participate in the digitalization of workflows<br>• Implement performance indicators (KPIs)<br><u>Data & technical</u><br>• Use and query databases (SQL)<br>• Produce queries, reports, and extractions<br>• Ensure data quality and consistency</p><br><br> <br> Required profile : <p><u>Education</u><br>• Bachelor's degree (Bac+3) to Master's degree (Bac+5) in IT, information systems, or equivalent<br><u>Experience</u><br>• Minimum of 5 years of experience in a similar role<br>• Significant experience with:<br>o Sage FRP 1000<br>o Sage Payroll<br><u>Technical Skills</u><br>• Mastery of Sage ERPs (FRP 1000 & Payroll)<br>• Very good mastery of SQL (queries, data analysis)<br>• Good understanding of IS environments (architecture, databases)<br>• Knowledge of business processes (finance, HR) highly appreciated<br><u>Behavioral Skills</u><br>• Excellent interpersonal skills and customer service orientation<br>• Analytical and problem-solving skills<br>• Organization and prioritization skills<br>• Team spirit and autonomy<br>• Good communication skills<br><u>Additional Assets</u><br>• Change management experience<br>• Knowledge of BI or reporting tools<br>• Experience in a multi-site environment</p><br><br> <br><br> </div>
Rekrute
Morocco
<h2 class="h5">Job description</h2>
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Job : <p>Reporting to the Operational Risks Unit, within the Operational Risks and Control Department, which is part of the Risk Management Division, your main responsibilities will be:</p><br><br><p>• Developing and updating operational risk maps and defining corresponding first-level operational controls;<br>• Monitoring risk mitigation plans and KRI (Key Risk Indicator) monitoring;<br>• Analyzing risks related to outsourced activities and monitoring corresponding strengthening plans;<br>• Analyzing incidents reported within the framework of the operational incident management system, as well as their treatment and follow-up on their resolution;<br>• Developing various reports related to the aforementioned activities;<br>• Handling requests within the framework of various projects requiring risk analysis (review of processes and procedures, outsourcing requests, implementation of new IT systems, etc.);<br>• Participating in awareness and advisory actions on operational risk management for the various CDG structures;<br>• Participating in the animation of the operational risk management system at the Group level.<br> </p><br><br> <br> Required profile : <p>• Master's degree (Bac+5) from an Engineering school, Business school, or equivalent;<br>• Approximately 4 years of professional experience in risk or control functions.<br>• Knowledge of risk rating techniques, risk management, and internal control;<br>• Mastery of operational risk management standards and frameworks;<br>• Analytical and synthesis skills;<br>• Availability, commitment, rigor;<br>• Good writing skills;<br>• Good interpersonal skills and collaborative spirit.<br> </p><br><br> <br><br> </div>
Rekrute
Morocco
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p><strong>The Oncology BAF Manager (M/F)</strong> is responsible for managing, coordinating, and controlling the activities of admission, care, billing, collection, and administrative follow-up of oncology patients, while ensuring the compliance of files, quality of service, and optimization of revenue. The position holder ensures the smooth administrative journey of patients and maintains close collaboration with medical, paramedical teams, and payers.</p><br><br><p><br>Responsibilities:</p><br><br><p>Management of admissions and care</p><br><br><ul><li>Supervise the administrative reception and admission of oncology patients (consultations, day hospital, hospitalization, and outpatient treatments).</li><li>Ensure the creation, updating, and compliance of patient administrative files.</li><li>Control the collection and validity of documents necessary for care.</li><li>Manage and follow up on requests for prior authorizations and coverage from insurance companies, mutual funds, and payers.</li><li>Ensure the administrative continuity of the patient's journey throughout oncological treatment.</li><li>Follow up on coverage renewals based on therapeutic protocols.</li><li>Billing, collection, and recovery management</li><li>Supervise the billing of consultations, chemotherapy sessions, radiotherapy, medical procedures, hospitalizations, and associated services.</li><li>Ensure billing compliance with current agreements, codes, and rates.</li><li>Control the preparation of quotes, financial estimates, and final invoices.</li><li>Supervise collection operations and ensure revenue security.</li><li>Follow up on payments from patients and payers.</li><li>Participate in the management of debt collection and the processing of outstanding files.</li><li>Ensure the reduction of rejections and non-payments related to incomplete or non-compliant administrative files.</li></ul><p>Insurance and payer file management</p><br><br><ul><li>Follow up on agreements with health insurance organizations and mutual funds.</li><li>Control the compliance of files submitted to payers.</li><li>Manage administrative claims and billing rejections.</li><li>Follow up on coverage approvals and renewals necessary for long-term treatments.</li><li>Participate in exchanges with external partners to optimize processing and reimbursement times.</li></ul><p>Administrative follow-up and compliance </p><br><br><ul><li>Ensure compliance with administrative and financial procedures applicable to the Oncology Center.</li><li>Ensure the physical and electronic archiving of files in accordance with regulatory requirements.</li><li>Ensure the confidentiality and security of patient administrative and medical data.</li><li>Control the quality and completeness of information entered into the hospital information system.</li></ul><p>Team management and leadership </p><br><br><ul><li>Supervise, lead, and coordinate the BAF team dedicated to oncology activities.</li><li>Organize task distribution and ensure optimal resource management.</li><li>Define individual and collective team objectives.</li><li>Provide support, training, and skill development for employees.</li><li>Regularly evaluate performance and implement necessary corrective actions.</li><li>Manage conflicts and disputes with patients, their companions, or partner organizations, providing appropriate solutions in line with the institution's procedures.</li></ul><p>Coordination with medical and support departments</p><br><br><ul><li>Collaborate closely with oncology physicians, nursing staff, pharmacy, finance departments, and management control.</li><li>Ensure administrative coordination of complex care pathways.</li><li>Participate in coordination meetings and improvement projects for the Oncology Center's organization.</li><li>Provide departments with the administrative and financial information necessary for the smooth operation of activities.</li></ul><p>Process Optimization :</p><br><br><ul><li>Participate in the development, updating, and improvement of BAF procedures specific to oncology.</li><li>Identify shortcomings and propose continuous improvement actions.</li></ul><p>Reporting and Analysis :</p><br><br><ul><li>Monitor performance indicators related to admissions, care, billing, collections, and recovery.</li><li>Conduct financial and statistical analyses to optimize revenue and the quality of administrative services.</li><li>Propose corrective and preventive action plans based on observed results.</li><li>Produce dashboards and periodic reports related to BAF Oncology activities.</li></ul> <br> <br> Required profile : <p>Master's degree (Bac +5) in management, accounting, or a similar field.<br>At least ten (10) years of significant experience as a hospital BAF manager.<br>Additional training in hospital management, insurance management, or medical billing is a plus.<br>In-depth knowledge of Moroccan legislation regarding health and social coverage is essential.<br>Proficiency in hospital management software and billing systems.<br>Good knowledge of administrative and accounting procedures related to admission and billing of care.<br>Knowledge of standards and regulations concerning social security, health insurance, and mutual funds.<br>Proficiency in using office tools (Word, Excel, etc.).<br>Rigor, precision, and ability to manage and work in a team.<br>Excellent communication and interpersonal skills.<br>Organizational skills, autonomy, and stress management.<br>Good listening skills and responsiveness to the needs of patients and external partners.</p><br><br> <br><br> </div>
Rekrute
Morocco
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <br><ul><li>Interface with Executives, IT Management, and End Users to define business, financial, and operational requirements.</li><li>Develop standards and best practices for use across multiple projects.</li><li>Lead definition of scope and objectives for new and requested projects, involving all relevant stakeholders and ensuring technical feasibility.</li><li>Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.</li><li>Ensure projects are delivered on-time, within scope, and within budget using Project Management deliverables such as project plans, project budgets, status reports, and risk/issue logs.</li><li>Report and escalate to IT management and the IT Steering Committee as needed.</li><li>Effectively manage, document, and communicate project risk.</li><li>Manage project documentation, agreements, and contracts.</li><li>Collaborating with technical design teams to set standards for software, hardware, and security.</li></ul><br> <br> <br> Required profile : <strong>Job Offer Description</strong><br><ul><li>Interface with Executives, IT Management, and End Users to define business, financial, and operational requirements.</li><li>Develop standards and best practices for use across multiple projects.</li><li>Lead definition of scope and objectives for new and requested projects, involving all relevant stakeholders and ensuring technical feasibility.</li><li>Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.</li><li>Ensure projects are delivered on-time, within scope, and within budget using Project Management deliverables such as project plans, project budgets, status reports, and risk/issue logs.</li><li>Report and escalate to IT management and the IT Steering Committee as needed.</li><li>Effectively manage, document, and communicate project risk.</li><li>Manage project documentation, agreements, and contracts.</li><li>Collaborating with technical design teams to set standards for software, hardware, and security.</li></ul><br><strong>Required Skills and Experience</strong><br><ul><li>University Degree in Software/ Computer Engineering (Bac+4) or equivalent combination of education and work experience.</li><li>At least 3 years of related experience in Service Delivery Management.</li><li>Good computer skills and the ability to use business support software.</li><li>Strong customer service, project management, and quality control skills.</li><li>Resource planning skills</li><li>Strong project and vendor management skills</li><li>Experience with cloud migrations and management preferred, but not required</li><li>Excellent communication, research, analytic, project management, and documentation skills</li><li>Ability to handle multiple, concurrent, projects; manage vendors effectively and be responsive to users and IT staff in a timely manner.</li></ul><br> <br><br> </div>
toto
Morocco
<h2 class="h5">Job description</h2>
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Job : <p>* Production planning and scheduling<br>* Procurement and inventory management<br>* Optimization of logistics flows and customer deliveries<br>* Improvement of service rate and supply chain performance<br> </p><br><br> <br> Required profile : <p>* Experience in industrial supply chain<br>* Mastery of planning and inventory management<br>* Rigor, foresight, and analytical skills<br>* Proficiency in an ERP system highly appreciated</p><br><br> <br><br> </div>
Morocco
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 employees worldwide, we are dedicated to providing exceptional service, embracing innovation, and fostering a culture of excellence.</p><br><p>Fairmont Taghazout Bay is located on Morocco’s stunning Atlantic coast, offering guests breathtaking ocean views and a serene environment. Just minutes from vibrant Agadir, our resort combines luxurious amenities with natural beauty, making it the perfect destination for relaxation, corporate retreats, and unforgettable events.</p><br><br>Job Description<br><br><p>You will embody the essence of luxury hospitality. Your dynamic and hands-on approach is fueled by a deep passion for developing people and fostering an entrepreneurial spirit. A true brand and guest ambassador, you will challenge conventions, consistently seek solutions, and infuse innovation into every facet of the hotel experience and every function of the business.</p><br><p>Your seasoned leadership style will blend diplomacy with relationship-building prowess, cultivating strong connections with both internal and external stakeholders, including Owners and the Community. Your ability to engage with ownership and strategize revenue enhancements will be coupled with an innate talent for envisioning the hotel's long-term trajectory.</p><br><p>A refined sense of finance and business acumen will be at the core of your decision-making, grounded in an unwavering commitment to delivering a world-class product and service. By seamlessly weaving local heritage and culture into our offerings, you will not only create an authentic guest experience but also drive excellence across all dimensions of our operations.</p><br><p>In your role as a catalyst for exceptional service, you will uphold the highest standards, infusing every interaction with the kind of genuine care that leaves an indelible mark on our guests. Nurturing an environment of continuous growth and skill development, you will inspire our colleagues to consistently exceed expectations, turning moments into memories for every visitor.</p><br><p>As a visionary leader, you will play a pivotal role in shaping our strategic direction. Your involvement in goal setting and objective communication will propel business growth and solidify the hotel’s reputation as a distinguished luxury destination. Your ability to foster positive relationships with ownership will ensure a harmonious partnership that aligns with our overarching strategy while enhancing the hotel's performance and prestige.</p><br><p>Your leadership will be synonymous with setting industry benchmarks and redefining luxury hospitality. Your commitment to excellence, coupled with your innovative approach, will leave an enduring mark on our iconic brand and create a legacy of unparalleled guest memories.</p><br><p>Key Behaviours and Responsibilities:</p><br><ol><li>Act with an open mindset:</li></ol><p>Embrace innovative ideas, adapt to change, and encourage a culture of innovation and continuous learning.</p><br><p>Demonstrate explicit knowledge and awareness of company standards as an integral role model.</p><br><p>Build quality relationships with the management team.</p><br><p>Create an environment that encourages innovation, challenges traditional thinking, and fosters a "speak-up" culture.</p><br><ol><li>Create positive impact working with others:</li></ol><p>Foster an inclusive and collaborative work environment, empowering colleagues to contribute their best and building strong relationships based on trust and respect.</p><br><p>Create a collaborative and inclusive environment where all colleagues are encouraged to provide input.</p><br><p>Actively listen to team members' ideas, concerns, and feedback and incorporate their input into decision-making processes.</p><br><p>Recognize and appreciate the contributions and well-being of colleagues.</p><br><ol><li>Strive for guest/client satisfaction:</li></ol><p>Exhibits a deep understanding of the luxury hospitality landscape and guest expectations, ensuring that the guest experience consistently exceeds industry standards.</p><br><p>Maintain product and service quality standards by conducting ongoing evaluations.</p><br><p>Handle VIP Guests and understand international protocols for government officials and royalty.</p><br><p>Monitor guest/client feedback, address concerns promptly, and implement improvements to optimize satisfaction.</p><br><ol><li> Consistently deliver excellence:</li></ol><p>Demonstrates a comprehensive understanding of ownership group's investment objectives and formulates strategic business plans that align with those objectives; ensuring preservation and maximization of the hotel’s assets.</p><br><p>Set high performance standards, lead by example, and drive a culture of continuous improvement and quality across all the hotel.</p><br><p>Exhibits expertise in sales, marketing, and revenue management, driving the hotel's performance in the luxury hospitality market.</p><br><p>Maximize financial performance, control costs, and execute marketing and operational activities that produce results meeting or exceeding the hotel's business plan.</p><br><p>Recognize and reward outstanding performance and celebrate achievements within the organization.</p><br><ol><li> Enable team success:</li></ol><p>Support the professional growth and development of colleagues through coaching, mentoring, and providing opportunities for learning.</p><br><p>Encourage individuals to take on challenging assignments and stretch their capabilities.</p><br><p>Provide regular feedback and guidance, recognizing achievements and offering constructive suggestions for improvement.</p><br><p>Create a safe and empowering environment where individuals feel comfortable taking risks, expressing their ideas, and learning from failures.</p><br><p>As applicable, brings experience in working with labor unions, maintaining constructive relationships and ensuring harmonious teamwork.</p><br><ol><li> Create clarity:</li></ol><p>Articulates a clear and comprehensive vision for the hotel, aligning goals and objectives with ownership group's investment strategy.</p><br><p>Effectively communicates organizational vision, goals, and expectations, fostering a shared sense of purpose and direction among team members.</p><br><p>Demonstrates adeptness in overseeing renovation projects, maintaining transparency and open communication throughout the process.</p><br><p>Addresses ambiguity and navigates complex situations with transparency, fostering an environment of clear direction and effective problem-solving.</p><br><ol><li> Inspire for top performance:</li></ol><p>Lead with passion and integrity, motivate and inspire others to achieve their best.</p><br><p>Market plans and ideas successfully, reducing key and complex ideas and messages to clear, memorable, and compelling statements.</p><br><p>Embodies an entrepreneurial spirit, inspiring innovative thinking and fostering a culture that encourages taking calculated risks.</p><br><p>Recognizes and rewards outstanding performance, cultivating an atmosphere of achievement and recognition.</p><br><p>Promotes continuous development and growth, offering resources and guidance to nurture professional skills and talents.</p><br><p>Champions a "speak-up" culture, creating an environment where diverse opinions are valued, and individual contributions are celebrated.</p><br><p>Convince others, negotiate, debate, and find win-win solutions.</p><br><br>Qualifications<br><br><p>Prior experience in a luxury hotel General Manager position.</p><br><p>Fluent in English and French</p><br><p>Experience managing resort operations and/or lifestyle is an asset</p><br><p>Strong educational background with professional qualifications and a continuous learning mindset. </p><br><p>Proven track record of building a strong service, and quality culture</p><br><p>Strong people skills and a track record of fostering positive, inclusive, high-performing cultures.</p><br><p>Experience in managing owner relations.</p><br><p>Demonstrated leadership, organizational, and interpersonal skills.</p><br><p>Strategic thinker with excellent communication and presentation skills.</p><br><p>Displays a strong entrepreneurial spirit</p><br><p>Bottom-line oriented with a focus on quality guest service and team-building.</p><br><p>Creative and innovative mindset.</p><br><p>Ability to collaborate and work in a fast-paced environment.</p><br><p>Excellent sense of prioritization and time management.</p><br><p>Professional demeanor and strategic orientation.</p><br><p>Engaging, friendly, and charismatic with a natural ability to connect with guests.</p><br><p>Passionate about creating memorable experiences </p><br><br>Additional Information<br><br> </div>
Rekrute
Morocco
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Join a recognized educational institution in the <strong>Education / Training</strong> sector as our next <strong>Middle School High School Educational Manager</strong>. Based in <strong>Oujda</strong>, you will play a central role in the educational dynamic and the development of our students.</p><br><br><p>Your main mission will be to ensure educational excellence and the smooth operation of the middle and high school cycles. You will be a key player in defining and implementing the educational strategy, aiming for the growth and success of each learner, while ensuring the cohesion of the teaching teams.</p><br><br><p>Your responsibilities will include:</p><br><br><ul><li>Supervising and leading the teaching teams for the middle and high school cycles.</li><li>Monitoring students individually, in collaboration with teachers, to support their learning journey.</li><li>Designing, implementing, and evaluating educational programs in line with the institution's goals.</li><li>Organizing assessments and monitoring academic results.</li><li>Actively participating in the life of the institution and its reputation.</li><li>Managing daily administrative tasks related to the cycles under your responsibility.</li></ul> <br> Required profile : <p>Ideally, you hold a degree of level <strong>Bachelor's degree +3</strong>, with a specialization in <strong>Educational Sciences</strong>.</p><br><br><p>Professional experience of <strong>3 to 10 years</strong> in similar roles or in teaching is highly desired. You have previously held positions of responsibility in an educational environment.</p><br><br><ul><li>A strong knowledge of the school programs for middle and high school cycles.</li><li>Excellent leadership and team management skills.</li><li>A keen sense of organization, planning, and project management.</li><li>The ability to listen, communicate, and mediate.</li><li>Aptitude for educational innovation and problem-solving.</li><li>A strong commitment to the educational success of students.</li></ul><p>If you see yourself in this description and aspire to a challenging position where you can use your expertise in a dynamic organization, apply now!</p><br><br> <br><br> </div>
Morocco
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the luxury marketplace.<br>To showcase the benefits and perks of working at the property and Accor, including talent development opportunities and Corporate Social Responsibility activities, you will be responsible for, among others:<br>· Leading the business; Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets<br>o Maximize the property in terms of profit and management of financials<br>o Ensure full compliance with operating controls and legislation in all areas of the business<br>· Building your team<br>o Actively involved in the recruitment process of positions within the property to select the best fit<br>o Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input<br>o Develop relationships within the local community<br>· Driving service culture<br>o Maintain product and service quality standards to exceed guest expectations<br>o Promote the brand and ensure all brand essentials and standards are in place and executed consistently.</p><br><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
Le Meridien
Morocco
<h2 class="h5">Job description</h2>
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<span><br>General Manager Le Méridien N'Fis <br>NFIS Marrakech is seeking an exceptional and visionary General Manager to lead the next chapter of one of Marrakech's most exciting lifestyle destinations.<br>As the property continues its transformation under an ambitious ownership vision, NFIS is redefining itself through a distinctive blend of hospitality, culinary excellence, cultural storytelling, design, and curated lifestyle experiences. Supported by strategic partnerships and innovative concepts, the hotel is positioned to become a true destination within Marrakech's landscape under the Autograph Collection.<br>This role requires a highly visible, entrepreneurial, and charismatic leader who can successfully balance guest experience, operational excellence, commercial performance, talent leadership, and strong ownership partnership. The General Manager will not only execute the property's strategic vision but actively contribute to shaping its future identity and market positioning.<br>The successful candidate will bring extensive luxury and lifestyle hospitality experience, a passion for Food & Beverage innovation, a refined attention to detail, and a proven ability to create vibrant destination experiences that attract both international travelers and the local community.<br>CANDIDATE PROFILE Education & Experience<br>Bachelor's degree from an accredited university in Hospitality Management, Business Administration, or a related field preferred. <br>Significant senior leadership experience within luxury, lifestyle, or premium hospitality environments. <br>Previous General Manager experience within internationally recognized luxury or lifestyle hotel brands. <br>Proven success leading complex luxury hotel operations with strong Food & Beverage components. <br>Experience developing destination venues, lifestyle programming, and guest experiences that drive market relevance and local engagement. <br>Strong commercial acumen with demonstrated success in revenue growth, profitability, and asset performance. <br>Experience working closely with ownership groups and managing sophisticated stakeholder relationships. <br>International hospitality experience across multiple markets preferred. <br>Demonstrated ability to lead culturally diverse teams and build high-performance cultures. <br>French and/or Arabic language capabilities are advantageous.<br>CORE WORK ACTIVITIES Leading Hotel Operations<br>Provides strategic leadership across all operational departments to deliver exceptional guest experiences and sustainable business performance. <br>Maintains a highly visible presence throughout the hotel, leading by example and ensuring flawless execution of luxury service standards. <br>Demonstrates exceptional attention to detail, proactively identifying operational, service, or aesthetic opportunities and ensuring rapid resolution. <br>Creates a culture of accountability, excellence, and continuous improvement. <br>Ensures strong operational execution across Rooms, Food & Beverage, Events, Wellness, and Lifestyle experiences. <br>Champions a guest-centric culture aligned with the evolving identity and positioning of NFIS Marrakech.<br>Driving Commercial & Financial Performance<br>Delivers revenue growth, profitability and market positioning through strategic business leadership.<br>Partners closely with Sales, Marketing and Revenue Management teams to maximise performance across all segments.<br>Leverages luxury and lifestyle market insights to strengthen the hotel's positioning within Marrakech and internationally. <br>Identifies new business opportunities, strategic partnerships, and innovative concepts that enhance the guest experience and commercial performance.<br>Maintains strong financial discipline while identifying opportunities for innovation and long-term value creation.<br>Lifestyle, Innovation & Brand Development<br>Acts as a key ambassador and steward of the NFIS brand vision, helping bring the property's unique identity to life.<br>Collaborates with ownership and strategic partners to develop and enhance signature concepts, experiences, and partnerships.<br>Drives innovation across guest programming, culture, gastronomy, wellness, and entertainment.<br>Creates dynamic experiences that establish the hotel as a destination for both international guests and local clientele.<br>Demonstrates a sophisticated understanding of luxury, design, storytelling, and experiential hospitality.<br>Talent & Culture Leadership<br>Builds and develops a high-performing leadership team through coaching, succession planning and active talent development.<br>Champions Marriott’s people-first culture and leadership principles.<br>Creates an environment that attracts, retains and inspires top hospitality talent.<br>Leads with authenticity, resilience and emotional intelligence.<br>Stakeholder & Owner Partnership<br>Maintains strong relationships with ownership representatives and key regional stakeholders.<br>Provides clear communication, strategic updates and operational transparency.<br>Acts as an ambassador for both Marriott International and the Le Méridien brand within the local and international market.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Le Meridien
Morocco
<h2 class="h5">Job description</h2>
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<span><br>General Manager Le Méridien N'Fis <br>NFIS Marrakech is seeking an exceptional and visionary General Manager to lead the next chapter of one of Marrakech's most exciting lifestyle destinations.<br>As the property continues its transformation under an ambitious ownership vision, NFIS is redefining itself through a distinctive blend of hospitality, culinary excellence, cultural storytelling, design, and curated lifestyle experiences. Supported by strategic partnerships and innovative concepts, the hotel is positioned to become a true destination within Marrakech's landscape under the Autograph Collection.<br>This role requires a highly visible, entrepreneurial, and charismatic leader who can successfully balance guest experience, operational excellence, commercial performance, talent leadership, and strong ownership partnership. The General Manager will not only execute the property's strategic vision but actively contribute to shaping its future identity and market positioning.<br>The successful candidate will bring extensive luxury and lifestyle hospitality experience, a passion for Food & Beverage innovation, a refined attention to detail, and a proven ability to create vibrant destination experiences that attract both international travelers and the local community.<br>CANDIDATE PROFILE Education & Experience<br>Bachelor's degree from an accredited university in Hospitality Management, Business Administration, or a related field preferred. <br>Significant senior leadership experience within luxury, lifestyle, or premium hospitality environments. <br>Previous General Manager experience within internationally recognized luxury or lifestyle hotel brands. <br>Proven success leading complex luxury hotel operations with strong Food & Beverage components. <br>Experience developing destination venues, lifestyle programming, and guest experiences that drive market relevance and local engagement. <br>Strong commercial acumen with demonstrated success in revenue growth, profitability, and asset performance. <br>Experience working closely with ownership groups and managing sophisticated stakeholder relationships. <br>International hospitality experience across multiple markets preferred. <br>Demonstrated ability to lead culturally diverse teams and build high-performance cultures. <br>French and/or Arabic language capabilities are advantageous.<br>CORE WORK ACTIVITIES Leading Hotel Operations<br>Provides strategic leadership across all operational departments to deliver exceptional guest experiences and sustainable business performance. <br>Maintains a highly visible presence throughout the hotel, leading by example and ensuring flawless execution of luxury service standards. <br>Demonstrates exceptional attention to detail, proactively identifying operational, service, or aesthetic opportunities and ensuring rapid resolution. <br>Creates a culture of accountability, excellence, and continuous improvement. <br>Ensures strong operational execution across Rooms, Food & Beverage, Events, Wellness, and Lifestyle experiences. <br>Champions a guest-centric culture aligned with the evolving identity and positioning of NFIS Marrakech.<br>Driving Commercial & Financial Performance<br>Delivers revenue growth, profitability and market positioning through strategic business leadership.<br>Partners closely with Sales, Marketing and Revenue Management teams to maximise performance across all segments.<br>Leverages luxury and lifestyle market insights to strengthen the hotel's positioning within Marrakech and internationally. <br>Identifies new business opportunities, strategic partnerships, and innovative concepts that enhance the guest experience and commercial performance.<br>Maintains strong financial discipline while identifying opportunities for innovation and long-term value creation.<br>Lifestyle, Innovation & Brand Development<br>Acts as a key ambassador and steward of the NFIS brand vision, helping bring the property's unique identity to life.<br>Collaborates with ownership and strategic partners to develop and enhance signature concepts, experiences, and partnerships.<br>Drives innovation across guest programming, culture, gastronomy, wellness, and entertainment.<br>Creates dynamic experiences that establish the hotel as a destination for both international guests and local clientele.<br>Demonstrates a sophisticated understanding of luxury, design, storytelling, and experiential hospitality.<br>Talent & Culture Leadership<br>Builds and develops a high-performing leadership team through coaching, succession planning and active talent development.<br>Champions Marriott’s people-first culture and leadership principles.<br>Creates an environment that attracts, retains and inspires top hospitality talent.<br>Leads with authenticity, resilience and emotional intelligence.<br>Stakeholder & Owner Partnership<br>Maintains strong relationships with ownership representatives and key regional stakeholders.<br>Provides clear communication, strategic updates and operational transparency.<br>Acts as an ambassador for both Marriott International and the Le Méridien brand within the local and international market.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Idemia
Morocco - Boulemane
<p>Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.</p><p>Purpose</p><p>Your role - Technical Project Manager</p><p>You will be responsible for managing and executing projects. This role involves coordinating with multiple stakeholders, both internal and external, to ensure projects are delivered on time, within scope, and within budget. The ideal candidate will possess a strong technical background, excellent project management skills, and a keen ability to bridge the gap between technical and non-technical teams.</p><p>Key Missions</p><ul><li>Lead and manage technical integration projects from inception to completion.</li><li>Develop detailed project plans, including scope, objectives, timelines, milestones, deliverables, and resource allocation.</li><li>Coordinate with technical teams to ensure seamless integration of software, hardware, and other technology solutions.</li><li>Act as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues.</li><li>Identify potential project risks and develop mitigation strategies to ensure project success.</li><li>Collaborate with cross-functional teams including engineering, product management, quality assurance, and operations.</li><li>Ensure compliance with project management best practices and methodologies.</li><li>Conduct post-project evaluations to identify areas for improvement and ensure lessons learned are incorporated into future projects.</li><li>Manage project budgets and ensure cost-effective delivery of solutions.</li><li>Facilitate effective communication and collaboration among project team members and stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical Skills : Computer science / Engineering degree (Bac+5) 5+ years of experience in project management, with a focus on technical integration projects. Strong technical background with experience in software development, systems integration, or IT infrastructure. Excellent understanding of project management principles and methodologies. Proficient in project management tools such as Microsoft Project, JIRA, or similar. Experience working in agile and waterfall project environments.</p><p>Languages : French,English: fluent Spanish is plus</p><p>Soft skills : Ability to prioritize tasks effectively. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team.</p>
Morocco - Boulemane
<p>In this key role, you will focus on hunting for new opportunities across the region. Your focus will be to create and implement account plans focused on attaining deployments of Fortinet products and services. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions At Fortinet you will Learn and demonstrate a fundamental understanding of Fortinet s technology in order to articulate our value proposition to decision-makers. Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions. Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts. Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency. Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts. Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required. Drive quarterly business reviews with customer to ensure value from Fortinet investment. Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.</p><p><strong>Desired Candidate Profile</strong></p><p>Have a proven track record of selling hi-tech industry solutions (preferably Cybersecurity and Networking) and developing strategic customer relationships. Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth. Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win. Have exceptional communication skills, both oral and written, coupled with excellent listening skills. Fluency in English is a must.</p>
SQLI
Morocco - Boulemane
<p>For one of our international clients, our ESN is looking for a Lead Support L1/L2. As a true operational reference, you will manage proximity and remote support activities, guarantee the quality of service delivered to customers, and support the skill development of technicians.</p><p>Main missions</p><p>Support Activity Management</p><ul><li>Supervise the daily activity of L1 and L2 support teams.</li><li>Ensure compliance with SLAs and contractual commitments.</li><li>Prioritize incidents and coordinate resolution actions.</li><li>Track performance indicators (KPIs) and produce associated reports.</li><li>Organize and lead team meetings and operational reviews.</li></ul><p>Incident and Request Management</p><ul><li>Intervene on complex or critical incidents requiring advanced expertise.</li><li>Ensure escalation to L3 teams, editors, or suppliers when necessary.</li><li>Guarantee the quality of ticket processing and adherence to procedures.</li><li>Participate in crisis management and escalation cells.</li></ul><p>Functional Management and Support</p><ul><li>Functionally supervise L1 and L2 technicians.</li><li>Allocate workload and optimize available resources.</li><li>Train and support employees in their skill development.</li><li>Ensure the application of ITIL best practices and internal processes.</li></ul><p>Continuous Improvement</p><ul><li>Identify areas for improvement in support processes.</li><li>Participate in the creation and updating of the knowledge base.</li><li>Propose actions to reduce recurring incident volumes.</li><li>Contribute to transformation projects and improvement of support tools.</li></ul><p>Customer Relations</p><ul><li>Be the preferred customer contact for operational matters.</li><li>Participate in follow-up committees and service reviews.</li><li>Ensure proactive communication on major incidents and action plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Technical Skills</h2><ul><li>Systems and Environments</li><li>Windows 10/11</li><li>Windows Server</li><li>Microsoft 365</li><li>Active Directory / Azure AD (Entra ID)</li><li>Exchange Online</li><li>Teams</li><li>Intune (appreciated)</li><li>Networks</li><li>TCP/IP</li><li>LAN / WAN</li><li>VPN</li><li>Wi-Fi</li><li>DNS / DHCP</li><li>Tools</li><li>ITSM Tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</li><li>Remote control tools</li><li>Supervision and monitoring</li><li>Microsoft Office Suite</li><li>Methodologies</li><li>ITIL Foundation or equivalent</li><li>Incident, Problem, and Change Management</li></ul><h2>Profile</h2><ul><li>Training: Bachelor's degree (Bac +3) to Master's degree (Bac +5) in IT, Networks, or Information Systems.</li><li>Experience: Significant experience in L1/L2 user support. Initial successful experience in coordinating or managing a support team. Experience in a multi-site environment and/or ESN is highly appreciated.</li><li>Behavioral Skills: Leadership and ability to federate a team. Excellent customer service skills. Analytical and problem-solving skills. Priority management and stress resistance. Team spirit and communication skills. Rigor, autonomy, and proactivity.</li><li>Performance Indicators (KPIs): SLA compliance. First-level resolution rate. Average incident processing time. Customer satisfaction (CSAT). Number of recurring incidents. Quality and completeness of documentation.</li></ul>
Keenfinity
Morocco - Boulemane
<p>We are seeking a highly skilled and detail-oriented Business Development Manager to to join our Video Systems Business and drive business growth across Morocco, Algeria, Tunisia, and Francophone West Africa by identifying new business opportunities, developing strategic partnerships, expanding customer relationships, and achieving revenue targets. The role requires frequent travel, strong commercial acumen, and the ability to work across diverse markets and cultures.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ol><li>Market Development & Growth Develop and execute a regional business development strategy for Selected territory. Identify new market opportunities, customer segments, and growth areas. Conduct market intelligence on competitors, pricing, industry trends, and customer needs. Support market entry and expansion initiatives in new territories.</li><li>Sales & Revenue Generation Achieve annual sales and revenue targets across assigned countries. Build and maintain a strong sales pipeline. Lead the complete sales cycle from prospecting to contract signing. Prepare commercial proposals, quotations, and business cases. Negotiate contracts and commercial agreements.</li><li>Customer & Partner Management Develop long-term relationships with key customers, distributors, and strategic partners. Manage relationships with senior decision-makers and stakeholders. Ensure high customer satisfaction and retention. Identify and establish channel partners, distributors, and resellers where applicable.</li><li>Regional Coverage Manage business activities across: Morocco Algeria Tunisia Francophone West Africa (e.g., Senegal, C te d'Ivoire, Mali, Burkina Faso, Niger) Other assigned African markets Travel regularly to meet customers, partners, and government stakeholders.</li><li>Strategic Partnerships Identify and develop strategic alliances with industry players. Participate in tenders, RFPs, and large-scale projects. Build relationships with government agencies, industry associations, and key influencers. Represent the company at trade shows, conferences, and networking events.</li><li>Internal Collaboration Work closely with sales, marketing, technical, finance, and operations teams. Coordinate proposal preparation and customer solutions. Provide market feedback to support product and service development.</li><li>Reporting & Forecasting Prepare monthly sales forecasts and pipeline reports. Monitor KPIs and business performance. Maintain CRM records and customer data. Present business reviews and market insights to management.</li></ol><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor's degree in IT, Engineering, or related field. MBA is an advantage.</p><p>10+ years of business development, sales, or commercial management experience.</p><p>Experience managing North African and/or West African markets.</p><p>Proven track record of achieving sales targets and developing new markets.</p><b>Key Skills</b><ul><li>Business development and strategic sales.</li><li>Negotiation and contract management.</li><li>Market analysis and forecasting.</li><li>Relationship management.</li><li>Presentation and communication skills.</li><li>Cross-cultural business management.</li><li>CRM and sales pipeline management.</li><li>Project management.</li><li>Commercial and financial acumen.</li></ul><b>Languages</b><ul><li>Fluent French (mandatory).</li><li>Fluent English (mandatory).</li><li>Arabic (highly preferred).</li><li>Additional African languages are a plus.</li></ul>