Quality Control Manager Jobs in Morocco
758 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager, you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role, you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines. Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop & implement market access strategies that align with the overall business objectives & support product launches and lifecycle management. Conduct in-depth analysis of the payer landscape & healthcare systems to identify opportunities & challenges for market access.</p><p>Develop optimal pricing strategies that align with market needs & company goals. Lead efforts to secure reimbursement for products by engaging with key decision-makers & stakeholders.</p><p>Establish & maintain relationships with healthcare authorities and payers. Collaborate with medical, regulatory, & commercial teams to ensure alignment & consistency in market access initiatives.</p><p>Prepare Value Dossiers. Utilize HEOR data & evidence to support value propositions & demonstrate the clinical & economic benefits of the company's products. Collaborate with external partners & organizations to generate & disseminate relevant health economic evidence.</p><p>Take the lead on all access program in Morocco for all brands & ensure full adherence to company policies. Ensure adherence to local & international compliance standards in all market access activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Deep understanding of market access principles, including pricing, reimbursement, and health economics. Experience with pharmaceutical products preferably specialty care, across NWA countries. Strong knowledge of regulatory and healthcare environments in the region.</li><li>Ability to develop and implement strategic market access plans. Competence in identifying market opportunities and challenges. Capacity to align market access strategies with broader business goals.</li><li>Strong verbal and written communication skills. Ability to engage and lead cross functionally the access strategies with the internal stakeholders while effectively managing and communicating the external market access stakeholders incl. regulatory authorities, key payers and healthcare providers. Experience in negotiating and influencing outcomes.</li><li>Familiarity with the cultural and economic factors specific to Morocco, Algeria and Tunisia. Adaptability in working across diverse work environments and cultures. Entities to network with; Morocco: ANAM, MOH, AMO, HAS & Private Insurers / Algeria: PCT, ANPP & MOPI / TUN: MOH, PCT, INEAS and CNAM.</li><li>Proven ability to deliver results under tight deadlines. Strong problem-solving skills and a focus on achieving business objectives.</li></ul><p></p></section>
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Job : <p><strong>Reporting to the Commercial Department</strong>, you will be responsible for the development, administration, and monitoring of the Fuel & Payment Card business. You will also manage the tools, analyze business data, and support clients and internal teams.<br><strong>Main tasks</strong><br>• Develop and manage the customer base for fuel cards.<br>• Monitor and optimize volumes achieved through fuel cards.<br>• Participate in defining and implementing the strategy for developing the payment card business.<br>• Configure, administer, and monitor card management solutions and platforms.<br>• Manage the card lifecycle: creation, renewal, blocking, limits, assignments, and stock monitoring.<br>• Produce and analyze commercial and operational performance indicators.<br>• Perform reconciliations, controls, and analyses of transaction flows.<br>• Handle customer complaints and coordinate incident resolution.<br>• Conduct ongoing competitive and technological monitoring of payment solutions and associated services.<br>• Collaborate with commercial, financial, IT, and operational teams to continuously improve processes and service quality.<br>• Participate in digitalization projects and the evolution of the company's payment solutions.</p><br><br> <br> Required profile : <p>• Bachelor's degree (Bac+4 / Bac+5) in Information Systems, Business School, or Engineering School.<br>• 3 to 5 years of experience in a similar role.<br>• Good command of databases and analysis tools.<br>• Good knowledge of web applications and information systems.<br>• Ability to analyze data, produce reports, and propose improvement actions.<br>• Excellent interpersonal skills and customer service orientation.<br> </p><br><br> <br><br> </div>
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<p><b><span>About Us</span></b></p><br><p><span>Let’s go on an adventure together! </span></p><br><p><span>Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you.</span></p><br><p><span>For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it. </span></p><br><p><span>At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers — you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is. </span></p><br><p><span>Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time. </span></p><br><p><br><span>Feel like this could be the right fit? We think so too, and we’re already </span><i><span>way too excited </span></i><span>to meet you.</span></p><br><p><b>About the Role</b></p><br><p>As our Regional Contracting Manager, you are the strategic mastermind behind how we source, negotiate, and build supplier relationships across the region. You will lead a sharp, dedicated regional buying team, drive operational excellence while <span>ensuring alignment of vendor agreements with the organization’s goals - including sustainability and ethical practices. Additionally, it oversees contract renewals, performance tracking and cross-functional training - while maintaining a focus on continuous improvement and stakeholder collaboration.</span></p><br><b>What You'll Be Doing</b><ul><li><p><b>Drive the Buying Strategy:</b> Develop and execute regional purchasing plans that maximize cost efficiency without ever cutting corners on quality.</p><br></li><li><p><b>Build Epic Partnerships:</b> Source new vendors, run RFPs, keep up with market trends, and manage relationships to ensure competitive pricing and high-quality service.</p><br></li><li><p><b>Own the Contracts:</b> Manage the end-to-end contract lifecycle (negotiations, renewals, and amendments), weaving our social enterprise values and legal standards into every deal.</p><br></li><li><p><b>Captain the Squad:</b> Lead, mentor, and inspire the regional buying team to hit their operational and performance targets.</p><br></li><li><p><b>Share the Knowledge:</b> Act as the go-to contracting expert for other departments, providing cross-functional training and support on best practices.</p><br></li><li><p><b>Own the Numbers:</b> Manage the regional travel budget, track expenditures, and dive into financial reports (like Trip Profitability and Balanced Scorecards) with senior leadership to find optimization opportunities.</p><br></li><li><p><b>Mitigate Risk & Stay Compliant:</b> Partner with our Legal team to ensure total alignment with corporate governance. Keep our centralized contract repository organized and spotless.</p><br></li><li><p><b>Keep it Green:</b> Fiercely protect our sustainability and ethical goals throughout the vendor selection and audit processes.</p><br></li></ul><b>What Is Required</b><ul><li><p><b>The Foundation:</b> A Bachelor’s degree (or higher) in a relevant field.</p><br></li><li><p><b>Industry Veteran:</b> At least <b>6 years</b> of experience in Travel, Buying, and Operations specifically within the region.</p><br></li><li><p><b>Deal-Maker Track Record:</b> Proven experience negotiating large-scale contracts and managing complex vendor relationships.</p><br></li><li><p><b>Market Expert:</b> Deep, extensive knowledge of western and global tourism markets, competitor landscapes, and industry trends.</p><br></li><li><p><b>Tech & Data Savvy:</b> Highly proficient with contract management systems, internal tracking software, and advanced financial reporting tools.</p><br></li><li><p><b>Linguistic Versatility:</b> Advanced communication skills in English <i>plus</i> fluency in at least one additional regional language.</p><br></li><li><p><b>Cool Under Pressure:</b> Exceptional organizational and administrative skills, with a proven ability to juggle conflicting demands and tight deadlines without losing your attention to detail.</p><br></li></ul><p><b>What Do We Offer You?</b></p><br><ul><li><p>Competitive Total Rewards Package, including exclusive travel perks!</p><br></li><li><p>Additional days off, including on your birthday!</p><br></li><li><p>Vacation time for you to recharge</p><br></li><li><p>Enhanced Parental Leave</p><br></li><li><p>Meaningful Employee Recognition Program</p><br></li><li><p>Learning and Growth Opportunities</p><br></li><li><p>Employee Resource Groups</p><br></li></ul><p>*Applicable based on location*</p><br><p>Please note that Artificial Intelligence (AI) is used in the selection or interview process.</p><br><p>G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.</p><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <ul><li>Administration of the HR database and applications</li><li>Ensure the implementation of a backup policy in consultation with the IT department</li><li>Ensure daily backups are performed</li><li>Install HR applications</li><li>Ensure the ongoing and corrective maintenance of the application</li><li>Manage access and their security</li><li>Ensure specific development of interfaces</li><li>Manage the HR repository (creation and updating)</li><li>HRIS project management</li><li>Study of HR application evolution needs</li><li>Comparison of target solutions</li><li>Proposal of action plans</li><li>Testing and acceptance of deliverables</li><li>Establishment of detailed functional specifications</li><li>Configuration, testing, and acceptance of the project</li><li>HR Portal</li><li>Creation and management of access</li><li>Management of HR portal content</li><li>Ongoing and corrective maintenance</li><li>Management and development of automated processes</li><li>HR Decision Support System</li><li>Production of weekly HR activity reports</li><li>Production of monthly and institutional reports</li><li>Preparation of HR data for CDG needs</li><li>Remuneration</li><li>Conduct studies and simulations at the request of management on payroll, variable network bonuses, etc.</li><li>Prepare the list of eligible staff for grade changes in the network and manage grievances via the intranet</li><li>Prepare elements for calculating annual bonuses and salary increases for headquarters and network staff</li><li>Other HR projects</li><li>Ensure the maintenance and development of automated interfaces</li><li>Prepare the payroll budget and forecasts</li><li>Participate in the annual performance appraisal process</li><li>Prepare CIM increases, bonuses, and benefits</li></ul> <br> <br> Required profile : <ul><li>Mastery of HR information systems and IT development</li><li>Experience in writing functional specifications</li><li>Mastery of databases and IT development</li><li>Knowledge of payroll and salary taxation</li><li>Rigor and organization</li><li>Precision and clarity<br> </li></ul> <br><br> </div>
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Job : <p>Your main mission will be to lead and optimize the After-Sales Service activity. In this role, you will contribute to strengthening customer loyalty, improving repair and maintenance processes, and managing technical teams to ensure a service level that meets the highest quality standards.</p><br><br><p>As the Automotive After-Sales Manager, your main responsibilities will include:</p><br><br><ul><li>Leading and supervising all after-sales service activities (workshop, reception, spare parts, warranty).</li><li>Ensuring the quality of services and a high level of customer satisfaction.</li><li>Managing, motivating, and developing technical and administrative teams.</li><li>Defining, monitoring, and analyzing performance indicators (After-Sales KPIs).</li><li>Maintaining the relationship with the manufacturer and ensuring compliance with standards, procedures, and quality benchmarks.</li></ul> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>State Engineering degree in Mechanical Engineering or equivalent qualification.</li><li>Minimum of 4 years of experience in a similar role.</li></ul><p><strong>Skills:</strong></p><br><br><ul><li>Strong management skills and proven leadership.</li><li>Strong customer focus, analytical skills, and organizational skills.</li><li>Proficiency in French, both spoken and written; English is a plus.</li></ul> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>The agency group manager supports the implementation and development of the organization's activity within their agency group's scope. They work under the responsibility of the Regional Director.</p><br><br><p>To this end, they assume the following missions:</p><br><br><p>1. Participate in the development of the strategy and its translation into action plans and ensure their implementation.<br>2. Ensure the development of Financial Activities, according to the set objectives.<br>3. Ensure the preservation and development of the organization's assets.<br>4. Develop and preserve the Brand within their scope.<br>5. Ensure optimal and sustainable management of the resources of their agency group.<br>6. Ensure compliance with current procedures and processes.<br>7. Act as a link between their agency group and the regional management.</p><br><br> <br> Required profile : <p>- Bachelor's degree + 4 years of higher education minimum in Financial Management, Economics, or Business;</p><br><br><p>- 5 years of professional experience in the banking sector, including 2 years of successful experience in managing agencies;</p><br><br><p>- You have strong team management and leadership skills;</p><br><br><p>- You are dynamic and rigorous;</p><br><br><p>- You have strong interpersonal skills and excellent written and oral communication abilities.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based at <strong>BOULEVARD NIL</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a renowned financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now for this great adventure.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.
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<br> Job : <p>Reporting to the SCRAP PREPARATION DIRECTOR, you will be in charge of all activities related to the reliability and sustainability of all scrap preparation facilities (4000 HP shredder, shear, cleaners, oxy-cutting unit, mobile and stationary grapple machines, truck fleet),</p><br><br><p>In this capacity, your missions will be to:</p><br><br><p> Ensure the availability, reliability, and sustainability of all scrap preparation facilities (4000 HP shredder, shear, cleaners, oxy-cutting unit, mobile and stationary grapple machines, truck fleet) at the best cost and in compliance with safety and environmental requirements.<br> Define, plan, and implement the department's maintenance policy (preventive, conditional, corrective, and improvement), in order to reduce unplanned downtime and maximize the availability rate of production resources.<br> Deploy and manage the department's CMMS (equipment structuring, maintenance plans, procedures, history, and spare parts management) and drive maintenance using data.<br> Supervise, organize, and develop mechanical and electrical/instrumentation maintenance teams, ensuring the competence, discipline, and safety of interventions.</p><br><br> <br> <br> Required profile : <p> Higher technician (Bac+2/3) in industrial maintenance, electromechanics, or equivalent; or engineer (Bac+5) in maintenance / mechanical / electromechanics:</p><br><br><p> Solid expertise in industrial maintenance: mechanical, hydraulic, pneumatic, electrical, automation, and instrumentation;<br> Good knowledge of scrap processing facilities (shredder, shear, cleaners, oxy-cutting) and handling equipment (grapples, trucks);<br> Mastery of preventive and conditional maintenance methods and diagnostic techniques (vibration analysis, thermography, inspections);<br> Mastery of a CMMS and management tools (structuring, work orders, indicators);<br> Skills in failure analysis (FMEA, RCA, fault tree analysis) and reliability engineering;<br> Knowledge of safety rules for interventions and the integrated management system (ISO 9001 / 45001 / 14001 / 50001)</p><br><br><p> Ability to organize, plan, and manage technical teams and interventions;<br> Ability to supervise, empower, and develop the skills of team leaders and technicians;<br> Ability to manage priorities, emergencies, and crisis situations (major breakdowns); Ability to anticipate and resolve conflicts and to unite teams.</p><br><br><p> Rigor, method, and organizational skills;<br> Responsiveness, availability, and resilience under pressure;<br> Analytical and synthetic thinking skills, results-oriented;<br> Communication, active listening, and teamwork.</p><br><br><br> <br><br> </div>
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Job : <p>The Strategy and Ideation Project Manager will be responsible for carrying out, under the supervision of their hierarchical superior, all tasks and work related to strategy and ideation:</p><br><br><p><strong>Strategy and strategic studies</strong>:</p><br><br><ul><li>Contribute to defining the strategic vision</li><li>Contribute to the development of Ithmar's strategic plan and its translation into an operational roadmap (Analyze public policies and identify promising sectors/types of projects, Analyze internal and external evolution factors to identify probable impacts on Ithmar's strategic model...)</li><li>Monitor the implementation of Ithmar's strategic plan and update the business plan, if necessary</li><li>Conduct strategic studies (internal or external)</li><li>Conduct market research / thematic in-depth studies for the development teams, in particular (upon request)</li><li>Provide active support to their management in handling issues for the Strategy and Ideation unit and be proactive</li></ul><p><strong>Pre-qualification - Ideation:</strong></p><br><br><ul><li>Participate in managing the entire ideation process, in collaboration with their hierarchical superior</li><li>Conduct pre-qualification studies for ideas submitted by internal stakeholders of the fund (particularly market studies, strategy, implementation scope...)</li></ul><p><br><strong>Management</strong></p><br><br><ul><li>Lead the project team</li><li>Develop the skills of their teams and maximize their performance</li><li>Plan the activities of their collaborators by defining clear objectives and approving the action plans proposed by them</li><li>Monitor and approve the work of their collaborators</li></ul> <br> Required profile : <ul><li>EDUCATION: Master's degree (Bac+5) in Economics, Finance, Strategy, Management</li></ul><br><ul><li>EXPERIENCE: 5 to 8 years of experience, including at least 4 years in a strategy consulting firm or corporate strategy department.</li></ul><br><ul><li>PREREQUISITES</li></ul><br><ul><li>Solid expertise in project management</li><li>Mastery of the technical aspects of projects/opportunities</li><li>Ability to manage multiple complex files simultaneously with rigor and autonomy</li><li>Strong negotiation skills and a keen sense of written and oral communication</li><li>Very good writing skills in French and English</li><li>Excellent interpersonal skills and a sense of collaboration</li><li>Leadership</li><li>Results-oriented</li></ul> <br><br> </div>
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Job : <p>Do you want to join a major player in its sector? Our company, firmly established in <strong>Casablanca</strong>, opens its doors to you for a strategic position as <strong>Senior Human Resources Manager</strong>. This is a unique opportunity to put your expertise at the service of a dynamic organization and actively contribute to its growth.</p><br><br><p>Your role will be central in defining and implementing the HR strategy, ensuring alignment with the company's overall objectives. You will be responsible for optimizing HR processes and developing a stimulating and high-performing work environment.</p><br><br><p>On a daily basis, your responsibilities will include:</p><br><br><ul><li>Supervising and developing global HR policies (recruitment, compensation, training, social relations, talent management).</li><li>Supporting managers in managing their teams and developing skills.</li><li>Ensuring legal and regulatory compliance of HR practices.</li><li>Managing relations with social partners.</li><li>Implementing HR indicators to monitor performance and propose areas for improvement.</li><li>Managing cross-functional HR projects aimed at improving organization and well-being at work.</li></ul><p>You will lead key initiatives to make our company a top employer.</p><br><br> <br> Required profile : <p>Your academic background will ideally include a degree of <strong>Master's degree and above</strong>, with a recognized specialization in <strong>HR, Personnel, or Training</strong>. This foundation of theoretical knowledge will be a major asset for understanding the complexity of HR challenges in our sector.</p><br><br><p>Significant professional experience of <strong>10 to 20 years</strong> in generalist or specialized HR roles is expected. You have already held positions of responsibility, ideally in the energy or industry sector, and have mastered the various levers of human resources management.</p><br><br><p>To excel in this role, you have a solid understanding of the strategic issues related to talent management and social relations. You are recognized for your leadership, your analytical and synthesis skills, as well as your excellent interpersonal skills.</p><br><br><ul><li>Mastery of the various facets of the HR function.</li><li>Proven skills in project management and change management.</li><li>Excellent written and oral communication.</li><li>Ability to negotiate and influence.</li><li>Rigor, professional ethics, and organizational skills.</li><li>Adaptability and proactivity.</li></ul><p>If this profile matches you and you are ready to take on this exciting challenge, do not wait to apply.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : <p>We are recruiting an <strong>Human Resources Manager</strong> to oversee the operational management of HR activities for our site based in <strong>Casablanca</strong>.</p><br><br><p>On a daily basis, you will be at the heart of HR challenges, supporting employees and managers on all issues related to human resources management, while ensuring the correct application of HR procedures and practices.</p><br><br><p><strong>Main missions:</strong><br>Ensure administrative management of staff and maintain accurate employee files.<br>Prepare, check, and track variable payroll elements in coordination with the relevant teams.<br>Take charge of site recruitment, in coordination with managers, and ensure onboarding follow-up.<br>Support employees and managers through the different stages of their journey within the site.<br>Participate in identifying training needs and monitoring skills development actions.<br>Provide HR support to managers in the daily management of their teams.<br>Ensure compliance with labor regulations and internal procedures.<br>Track key HR indicators and prepare reports.<br>Identify any malfunctions and contribute to the implementation of improvement actions.<br>Participate in the management of social relations and help establish a serene and professional work environment.</p><br><br> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>You hold a Master's degree (Bac+5) in Human Resources, Personnel Management, or equivalent, and have at least 5 years of experience in a generalist HR function or similar.</p><br><br><p>Experience in an operational environment with a strong human dimension will be particularly appreciated.</p><br><br><p>Beyond your background, we are looking for an approachable, organized, and responsive person, capable of building trusting relationships with teams while demonstrating firmness and good judgment when the situation requires it.</p><br><br><p><strong>What will make the difference:</strong></p><br><br><p>Good command of personnel administration, payroll, and labor law.<br>Strong interpersonal skills and ability to communicate with diverse stakeholders.<br>Good listening skills and ability to manage individual or collective situations with diplomacy.<br>Organization, rigor, and respect for confidentiality.<br>Autonomy and ability to manage multiple topics simultaneously.<br>Analytical skills and ability to make suggestions.<br>Good command of office tools and HR information systems.</p><br><br><p>Do you want to take on an HR role close to the ground, with real responsibilities and a direct impact on the site's life?</p><br><br><p>Join us by sending us your application.</p><br><br> <br><br> </div>
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Job : <p>The Audit, Risk and Compliance Manager will be responsible for:</p><br><br><br><ul><li>To ensure, through a structured, methodical, and independent approach, the evaluation and control of the fund's processes, strategy, and organization.</li><li>To ensure the regularity of administrative, financial, and accounting procedures.</li><li>To conduct audits of regularity, compliance, and efficiency.</li><li>To carry out control missions for compliance with internal rules, diagnostic, and evaluation of the quality of service operations.</li><li>To analyze risks and make proposals to optimize the fund's procedures.</li></ul> <br> Required profile : <p>Holding a Master's degree (Bac+5) from a business school or university, specializing in finance/audit. Professional experience of 5 to 10 years is required, ideally within an audit firm or an Audit Department.<br> </p><br><br><p>REQUIREMENTS:</p><br><br><p>-Excellent command of international frameworks for risk management, internal control, and compliance.<br>-Solid expertise in internal control and compliance.<br>-Proven mastery of Risk Management.<br>-Strong leadership and management skills.<br>-Very good writing and communication skills in French, English, and Arabic.<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Reproduction and Breeding Manager, your main mission will be to contribute to the execution of the roadmap regarding genetic improvement and performance by supervising all processes related to equine health and reproduction.</p><br><br><p>As such, your main activities will be:</p><br><br><p><strong>Implementation of Equine Reproduction Objectives in Technical and Administrative Aspects and Horse Health for the Company</strong><br>- Ensure compliance with reproduction procedures to guarantee the quality and conformity of practices.<br>- Provide close gynecological monitoring of mares at the Stud Farm's reproduction center, ensuring their well-being and health.<br>- Guarantee the smooth running of the breeding season at the Stud Farm and in the reproduction centers in your region.<br>- Actively participate in organizing the allocation of resources, whether qualified personnel or stallions, within the reproduction centers affiliated with the Stud Farm.<br>- Ensure the completeness and accuracy of documentary databases in information systems, guaranteeing efficient information management.<br>- Maintain vigilant monitoring of supplies and quality of stocks related to reproduction, ensuring that necessary resources are available to support ongoing operations.<br><strong>Monitoring Horse Health and Well-being</strong><br>- Establish and follow a sanitary prophylaxis calendar to ensure preventive health of horses.<br>- Develop and monitor the feeding program, including distribution, to maintain adequate and balanced nutrition.<br>- Establish and monitor a farriery program to maintain the health of horses' hooves and feet.<br>- Provide curative treatments as needed to ensure the recovery of sick or injured horses.<br>- Supervise and follow up on interventions by contracted veterinarians to ensure appropriate medical care.<br>- Ensure the monitoring of supplies and the quality of stocks related to the management of stables and horses to maintain necessary resources.<br>- Establish and monitor a horse training program to ensure their physical condition, training, and well-being.<br><strong>Reporting and Performance Monitoring</strong><br>- Monitor reproduction indicators, collecting data and analyzing the performance of reproduction processes.<br>- Generate periodic reports on reproduction, providing quantitative information and trend analysis.<br><strong>Team Management</strong><br>- Supervise, lead, develop, and manage the performance of the team.</p><br><br> <br> Required profile : <p>As a potential candidate, you:</p><br><br><ul><li>Are a veterinarian by training with proven experience, ideally in the equine world;</li><li>Manage equine reproduction;</li><li>Have knowledge of reproduction and insemination procedures;</li><li>Manage horse feeding and the stables for breeding stallions;</li><li>Manage teams and drive performance;</li><li>Are results-oriented;</li><li>Are rigorous and have organizational skills.</li></ul> <br><br> </div>
<p>The Business Development Manager Debt Collection is responsible for developing the debt collection activity for third-party clients (Third Party Collection), by prospecting new clients, developing strategic partnerships, and supporting companies in optimizing their accounts receivable management. He/She is responsible for acquiring new collection mandates, managing commercial relationships, and promoting all customer risk management services.</p><p><strong>Commercial Development</strong></p><ul><li>Prospect and win new SME, ETI, and Large Enterprise clients.</li><li>Identify companies' needs in terms of amicable and judicial debt collection.</li><li>Develop a portfolio of active clients across the entire Moroccan territory.</li><li>Develop and implement a commercial action plan dedicated to the Third Party Collection activity.</li><li>Maintain active market and competitor intelligence.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Present collection services and associated solutions.</li><li>Understand client issues and propose appropriate solutions.</li><li>Build lasting relationships with financial departments, credit management, general management, and collection managers.</li><li>Ensure the follow-up and loyalty of the client portfolio.</li></ul><p><strong>Commercial Opportunity Management</strong></p><ul><li>Prepare commercial proposals and tenders.</li><li>Negotiate contractual and pricing conditions.</li><li>Coordinate with operational teams to ensure optimal case handling.</li><li>Ensure contract follow-up until signature and implementation.</li></ul><p><strong>Internal Coordination</strong></p><ul><li>Work in close collaboration with the collection, legal, and operational teams.</li><li>Ensure effective transfer of new cases to the relevant teams.</li><li>Participate in the continuous improvement of commercial processes.</li></ul><p><strong>Reporting and Monitoring</strong></p><ul><li>Update the CRM and ensure the quality of commercial data.</li><li>Produce regular reports on commercial activity.</li><li>Monitor the achievement of individual and collective objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>Bac+4/5 in Commerce, Finance, Management, Business Law or equivalent.</p>
<h2>Experience</h2>
<p>Minimum 3-5 years of experience in B2B commercial development.</p>
<p>Experience in debt collection, credit insurance, factoring, banking, financial services, or business services is highly desirable.</p>
<p>Good knowledge of the Moroccan economic landscape.</p>
<h2>Technical Skills</h2>
<ul>
<li>Mastery of prospecting and negotiation techniques.</li>
<li>Good understanding of the Order-to-Cash cycle and accounts receivable management.</li>
<li>Knowledge of amicable and judicial debt collection procedures.</li>
<li>Ability to analyze complex needs and build tailored service offers.</li>
<li>Proficiency in CRM tools and the Office Suite.</li>
</ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. <p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p>
<p>True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p>
<p>We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u> accommodation-request_mb@oracle.com </u> or by calling 1-888-404-2494 in the United States.</p>
<p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p> <p>Career Level - M3</p> As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and suggest improvements to the architecture.</div></section>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Sofitel Casablanca Tour Blanche, a 5-star hotel that combines French luxury with a Moroccan soul and unique joie de vivre. Gastronomy, wellbeing and exceptional views enhance your stay.</p><br><p>With a privileged location near the Old Medina, the business district and the port, your stay is in the beating heart of Casablanca. Our teams are at your service, creating personalised experiences for beautiful memories of your time in Morocco.</p><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Develop and implement the hotel's financial planning and budgeting process, in alignment with the hotel's strategic goals and objectives.</li><li>Monitor and review budget performance regularly, identifying areas for improvement and cost-saving opportunities.</li><li>Prepare and present accurate and timely financial reports, including income statements, balance sheets, cash flow statements, and other financial metrics to the hotel's management and ownership.</li><li>Analyse financial data to provide insights into the hotel's performance and make strategic recommendations for improvement. </li><li>Work closely with the revenue management team to set room rates and optimize revenue through effective pricing strategies.</li><li>Monitor and analyse revenue streams from various hotel operations, such as room revenue, food and beverage, and other ancillary services.</li><li>Implement cost control measures to manage expenses efficiently without compromising on service quality and guest satisfaction.</li><li>Review and approve expenditures, ensuring compliance with budgetary guidelines and procurement procedures.</li><li>Oversee the financial operation of the hotel.</li><li>Co-ordinate an effective and efficient Payroll Management/Resource allocation through establishing a flexible work force throughout the Division, based on the principles of multi-skilling and multi-tasking.</li><li>Ensure compliance with all relevant financial regulations, accounting standards, and local tax laws.</li><li>Coordinate and liaise with external auditors during the hotel's annual audit process.</li><li>Oversee cash flow management and maintain adequate cash reserves to meet operational needs.</li><li>Implement and monitor cash handling procedures to minimize risks of fraud or theft.</li></ul><ul><li>Collaborate with the hotel's executive team to develop financial strategies that support overall business objectives.</li></ul><ul><li>Conduct financial analysis to assess investment opportunities, cost-effectiveness on various initiatives.</li><li>Provide tools for future planning and control.</li><li>Ensure that invoices and petty cash are paid and recorded correctly.</li><li>Ensure that remittances are received and recorded correctly</li><li>Support the preparation and processing of journals for all transactions at month-end ensure these are correctly recorded in the general ledger and prepare financial statements accordingly.</li><li>Lead and supervise the finance team, including accountants and financial analysts, providing guidance and support in their roles.</li><li>Facilitate training and development opportunities to enhance the team's financial acumen.</li><li>Ensure that all financial reports are submitted accurately and on time.</li><li>Ensure smooth management of the accounting department and refer those matters that are relevant to the Financial Controller.</li><li>Oversee the implementation and monitoring of internal controls to safeguard assets, mitigate financial risks, and detect any potential discrepancies or fraudulent activities.</li><li>Ensure all historical information is filed in a way that provides easy access, including microfilming or other storage where necessary.</li><li>Organize vacation planning for the Finance and Accounts Department.</li><li>Protect the owners and the management company’s interest in the hotel assets and operations.</li><li>Participates in, and contributes to all material property decisions, providing financial leadership.</li><li>Consults with, and supports activities of RVP & Managing Director and members of Executive Committee.</li><li>Understand and manage the Management Agreement terms, priorities, performance tests and incentive fees distribution requirements</li><li>Manage and control the Owner’s monthly reporting package as per Hotel Management Agreement (HMA).</li><li>Maintain confidentiality of proprietary information at all time</li><li>Liaise with Owners and Accor Regional Office in a courteous and professional way, respond with complete and accurate information</li><li>Maintain transparent communication with Owners, providing regular, detailed financial reports to ensure they are informed of the hotel's performance, profitability, and investment opportunities.</li><li>Provide financial insights and strategic recommendations to the hotel management and ownership to guide decision-making, ensuring sustainable growth and profitability.</li></ul><br>Qualifications<br><br><p><strong>EXPERIENCE & QUALIFICATIONS</strong></p><br><ul><li>Degree in Finance, Accounting or a related field & professional accounting qualification</li><li>Minimum 5 years’ experience in a hotel in an Executive role</li><li>Excellent leadership skills with the ability to manage and motivate finance teams.</li><li>Strong verbal and written communication skills to effectively interact with owners, senior management, and other departments.</li><li>Strong analytical skills with a keen eye for detail and a proactive approach to solving financial issues.</li><li>Ability to assess financial risks and implement strategies to mitigate them.</li></ul><p><strong>AND ABOVE ALL</strong></p><br><ul><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li><li>Drive top performance to achieve exceptional results</li></ul> </div>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. <br>The role will provide executive oversight of the Rooms, Food & Beverage, and culinary divisions, ensuring operational excellence, cross-functional alignment, and the continued delivery of Ritz-Carlton standards across the resort.<br>Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in business administration, Hotel and Restaurant Management, or related major; 2 years' experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b>Director of Revenue – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b></p><br><br><p><b>About Four Seasons Hotels and Resorts:</b></p><br><br><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p><br><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><p><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b></p><br><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p><br><br><br><p><b>The Role of Director of Revenue:</b></p><br><br><p>We currently have an opportunity for an experienced Director of Revenue to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! </p><br><br><br><p>Reporting to the Director of Marketing, you will be responsible for the interpretation of business analytics into tactical strategy. The Director of Revenue provides focused expertise that will guide and direct the hotel’s Revenue Strategy team towards budgeted goals, through effective and measurable revenue management initiatives. You will work closely with the Director of Marketing to implement and consistently execute optimal revenue strategy, enabling key strategic and operational decisions for the hotel.</p><br><br><br><p>Key responsibilities will include Interpreting business analytics into meaningful action to improve revenue performance and reduce channel costs, identifying opportunities to leverage demand, managing rates and inventory in all distribution channels, initiating pricing analysis and recommendations, ownership of OTA Market Manager relationships, ownership of local merchandising strategies in distribution channels, preparation and presentation of revenue budgets and forecasts, and leading a weekly Revenue Strategy meeting that informs and enables optimization across all revenue generating departments.</p><br><br><br><p>You will oversee the Reservations Manager and exhibit a special talent for building, leading, coaching, training, and developing a strong team; ensuring our employees feel at home and receive the highest levels of support and care along with creating a great workplace for all great people to deliver great experiences.</p><br><br><br><p><b>Our Ideal Director of Revenue candidate will have:</b></p><br><br><p><span>Hotel opening experience and will be a seasoned revenue management professional.</span></p><br><br><br><p><span>Strong revenue and budget management skills, and exceptional communication skills with the ability to build trust and confidence with your team and your stakeholders.</span></p><br><br><br><p><span>A strategist who understands the luxury market, customer, and travel preferences; the ability to think critically and evaluate best possible solutions and resources to implement priorities and manage multiple initiatives; have an exceptional eye for detail, and a creative flair; bringing your personal touch and energy to our hotel. </span></p><br><br><br><p><b>Fluency in French and English is a must for this location, fluency in Arabic would be a plus, and you should have eligibility to work in Morocco. </b></p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</p><br><br><br><br><br><br><br> </div>
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Contexte du recrutement et définition de poste
<p>La fonction du Directeur(ice) d'Agence est de gérer et développer les fonds de commerce de son agence conformément à la stratégie de la banque et au plan d'actions commerciales défini avec le Responsable de Groupe et le Directeur Régional.<br>Il doit assurer une gestion opérationnelle de son agence dans les meilleures conditions de qualité et de maitrise des risques ainsi qu'une gestion managériale efficiente de son équipe.</p><br>
<p><strong>Ses principales missions:</strong></p><br>
<p>1- Garantir le développement Commercial:</p><br>
<ul>
<li>Négocier le budget et le plan d'actions commerciales et les faire valider par le Directeur Régional</li>
<li>Proposer au Directeur Régional et déployer le plan d'actions commerciales et le budget de l'agence.</li>
<li>Assurer avec son équipe, le développement du portefeuille clientèle, en vue de la réalisation des objectifs</li>
</ul> <p>2- Assurer le management et la gestion de l'agence :</p><br>
<ul>
<li>Veiller à l'organisation optimale de la force de vente de son agence et développer les compétences de son équipe.</li>
<li>Traiter les dossiers de crédits et les dépassements sur compte et soumettre avec avis motivé, les demandes dépassant ses pouvoirs.</li>
<li>Gérer les Ressources Humaines et la logistique de l’agence.</li>
<li>Assurer la surveillance permanente au sein de son agence conformément aux procédures en vigueur.</li>
</ul>
<p>3- Assurer l'animation de l'activité de l'agence :</p><br>
<ul>
<li>Animer, former et motiver son équipe.</li>
<li>Tenir avec les chargés de clientèle des briefings quotidiens, en vue d'améliorer les résultats d'exploitation de l'agence.</li>
<li>Tenir des réunions quotidiennes et hebdomadaires, avec l'ensemble du personnel de l'agence pour: Commenter les objectifs assignés à l'agence et faire le point des réalisations/ Expliciter les instructions émanant du siège/ Faire le point sur le fonctionnement de l'agence et étudier les mesures correctives nécessaires/ Recueillir les doléances et suggestions de chacun et étudier tous les moyens susceptibles de favoriser le développement du fonds de commerce.</li>
</ul>
Profil recherché
<p>De formation Bac+5, vous disposez d'une expérience probante dans un poste similaire de 5 ans min.</p><br>
<p>Vous disposez des qualités suivantes :</p><br>
<ul>
<li>Orientation Client </li>
<li>Aisance relationnelle </li>
<li>Communication efficace </li>
<li>Rigueur & Organisation </li>
<li>Proximité Client </li>
</ul>
<br> </div>