Remote Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Marketing Lead Department: Marketing Reports to: Chief Marketing Officer Work type: Full-time Workplace: Fully remote (we hire globally, apply under the region closest to you) Your Next Role Deserves Better.<br> Shape the future of AI from anywhere in the world.<br> At AIVM, we're building the infrastructure that makes AI trusted at machine scale, and a team of people who are as driven by that mission as we are.<br> Whether you're an engineer, designer, marketer, or operations professional, joining AIVM means becoming part of a global team that values your mind, supports your growth, and celebrates what makes you unique.<br> . Not Just Ideas: Our Actual Stack.<br> AIVM is building the infrastructure for the agentic economy — the frontier stack to deploy, verify, and govern AI agents with identity, accountability, and real-time settlement.<br> On top of it, we're building a growing suite of consumer-facing AI products for both B2B and B2C, plus the tools, APIs, and SDKs behind them.<br> Together, they give businesses and everyday users AI they can actually trust.<br> About AIVM AIVM makes AI trusted at machine scale.<br> We give AI agents identity, accountability, and real-time settlement — frontier infrastructure to deploy, verify, and govern them as they take on real work for real companies.<br> Our first product, AIVM Brain, is already in market, bringing governed, verifiable AI to enterprise customers today, while the wider protocol is built in parallel.<br> You would be joining at the most exciting possible moment.<br> The category is being defined right now, we have two fronts to scale in parallel (AIVM as the infrastructure company and Brain as the product already in customers' hands), and you'll be at the center of both.<br> About the Role We're looking for a Marketing Lead to work directly alongside our CMO.<br> This is a high-ownership role for someone who can think in strategy and execute in reality: one day you're building a go-to-market plan, the next you're shipping short-form content, spinning up a growth experiment, or setting up an AI automation to make the whole team faster.<br> You'll help drive marketing across two fronts at once: scaling AIVM, the infrastructure company, and running full-cycle growth for our consumer-facing AI products across B2B and B2C.<br> That means you're equally comfortable with technical, developer-led infrastructure marketing and consumer-grade product growth.<br> You are deeply creative, deeply online, and deeply AI-native.<br> You understand both Web3 and Web2 tech culture, you know what's trending across platforms before it peaks, and you instinctively reach for AI tools to move faster.<br> If you're the type of marketer who's already automating half your own workflow and can't stop noticing what makes launch videos, UGC, and short-form content actually work, you'll fit right in.<br> What You'll Do Work directly with the CMO, assisting day-to-day across the full spread of marketing activities and owning execution end-to-end.<br> Plan and ship social content across our channels, matching the pace and culture of each platform (Twitter/X, LinkedIn, TikTok, YouTube, and more).<br> Drive go-to-market execution for both AIVM and our consumer AI products: turn strategy into concrete, sequenced launch and growth plans and then make them happen.<br> Develop creative marketing strategies and campaign concepts that cut through a noisy AI and crypto landscape.<br> Design and run growth campaigns and growth plans, from experiment design through to measurement and iteration.<br> Track the market and emerging trends closely and surface the most relevant ones to the teamt, turning cultural moments into content and campaign opportunities.<br> Produce and direct short-form content: launch videos, UGC-style content, and platform-native video for TikTok, Reels, YouTube Shorts, and X.<br> Run full-cycle go-to-market and growth for our consumer AI products across B2B and B2C, from top-of-funnel awareness through activation, retention, and referral.<br> Set up AI automations and AI-native workflows that improve how the whole marketing team operates.<br> Support the broader marketing engine across SEO, PR, growth hacking, YouTube, and more.<br> Why Join Us Two fronts, one seat.<br> Help scale AIVM the infrastructure company and our consumer AI products across B2B and B2C at the same time.<br> Few marketing roles give you this range.<br> Direct line to the CMO.<br> You'll work as their right hand, learn fast, and have real influence over how we go to market.<br> Category-defining timing.<br> The trust layer for the agentic economy is being built right now, and no one has won it yet.<br> Real ownership.<br> We hire people to teach us things, not to be told what to do.<br> You'll have the autonomy to run.<br> Global, sharp team.<br> Collaborate with some of the best minds in AI and crypto, across 25+ countries.<br> Employees With Benefits.<br> Check out the following, we think you'll want to see what we bring to the table.<br> PTO: Flexible PTO system based on trust and tenure, including Holidays.<br> Remote Work: Work remotely from anywhere.<br> Results matter more than location.<br> A Schedule That Matches You: Work when you're most productive.<br> Multiple Ways to Earn: Multiple ways to earn more through IDO, whitelabel, and employee referrals.<br> All Access to Tools: We cover the software and services that help you succeed.<br> Climb That Ladder: We prioritize internal promotions and give you the resources to grow with us.<br> Open Door Policy: No silos, no egos, just a collaborative and supportive team.<br> Micromanagement, Who?<br>: We hire people to teach us things, not to be told what to do.<br> Get Connected: Collaborate with some of the sharpest minds in the industry.<br> More About AIVM Global Team and Diversity.<br> AIVM is a globally distributed team spread across 25+ countries, full of sharp thinkers, creative problem-solvers, and builders from all walks of life.<br> This diverse mix of backgrounds and perspectives enables us to remain adaptable, innovative, and prepared to tackle challenges from every angle, regardless of the time zone.<br> Support for Learning and Experimentation.<br> We champion a culture of continuous learning and experimentation.<br> Team members are encouraged to explore new tools, attend industry conferences, enroll in courses, and initiate internal projects.<br> The Team Culture.<br> We're a welcoming, global team that believes good people build great things.<br> Everyone has a voice here.<br> Everyone contributes.<br> And everyone has the opportunity to make a real impact, not just within the company, but across the wider AI and crypto ecosystem.<br> Company Culture and Values At ChainGPT, we value Trust, Effective Speed, Innovation, and Growth.<br> As our Marketing Lead, you will embody these core values and have the opportunity to contribute to our culture and help drive our success.<br> Join us on this exciting journey as we shape the future of blockchain and crypto technology.<br> Additional Information: Employment Compliance and Confidentiality: All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence.<br> As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to your jurisdiction.<br> This process ensures compliance, protects company information, and establishes a secure and professional employment relationship.<br> Employment Structure: The position is offered on either an employee or contractor basis, depending on the location and role.<br> Individuals will receive payment via direct deposit on a monthly basis.<br> Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement.<br> Compensation: Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month.<br> This structure ensures timely and transparent compensation aligned with local financial systems.<br> Probationary Period: All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase.<br> During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.<br> What We're Looking For A strong, well-rounded marketer with real depth across multiple domains: go-to-market, growth, content, social, SEO, and PR.<br> You don't need to be the world's best at all of them, but you should be genuinely capable across the board and sharp in several.<br> A creative mind who generates ideas, campaigns, and hooks, and who can also execute them without waiting to be told how.<br> Fluency in both Web3 and Web2 tech culture.<br> You understand crypto-native audiences and you understand mainstream tech culture, and you can speak to each without missing a beat.<br> Deep platform knowledge across Twitter/X, LinkedIn, TikTok, and YouTube (including Shorts), with a real feel for what performs on each.<br> A clear grasp of current content formats and trends: launch videos, UGC-style content, and short-form video, and why they work.<br> AI-native to the core.<br> You use AI tools daily, you know how to set up AI automations to improve workflows, and you're always looking for the next tool that makes you faster.<br> A solid understanding of go-to-market motions, ideally including developer-led and self-serve funnels.<br> Experience with, or a strong appetite for, scaling consumer products, especially AI consumer products, across the full growth cycle for both B2B and B2C audiences.<br> A builder's bias toward action: you'd rather ship, learn, and iterate than wait for perfect.<br> Bonus Points You've helped take a consumer AI product to market and grow it.<br> Worked in web3/ crypto industry.<br> You have hands-on experience with growth hacking tactics and can point to experiments you've run and scaled.<br> You've built AI agents or automations that replaced manual marketing work.<br> You have a track record in short-form video, either producing it yourself or directing creators.<br> You've worked in or around crypto / Web3 and understand the culture from the inside.<br> You have working knowledge of SEO and GEO / AI-search visibility (getting cited by LLMs and AI answer engines).<br> You've owned PR or earned-media motions.<br> You have a personal build-in-public presence or an audience of your own.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new business opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, sound systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographic areas</li><li>Carrying out active and structured prospecting to generate new business opportunities</li><li>Conducting continuous market watch (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (specifiers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the identification and pre-qualification phase</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-trade offering (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience:</strong> Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the BU.</li></ul><p><strong>Key Skills:</strong> business development and prospecting for large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; sales pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a network of specifiers; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of ecosystem manufacturers (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influencing and communication skills, autonomy and initiative.<br><strong>Location &amp; Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French is essential; professional English is required; Arabic is appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department &amp; suppliers)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new commercial opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, public address systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographical areas</li><li>Ensuring active and structured prospecting to generate new commercial opportunities</li><li>Conducting continuous market monitoring (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (prescribers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the detection and pre-qualification phases</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-field offer (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience: </strong>Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the Business Unit.</li></ul><p><strong>Key Skills:</strong> business development and prospecting with large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; commercial pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a prescriber network; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of manufacturer ecosystems (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influence and communication skills, autonomy and initiative.<br><strong>Location &amp; Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French required; professional English required; Arabic appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department &amp; suppliers)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our experts in digital and software technologies think outside the box by providing unique R&amp;D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and where no day is the same.</p><p>About the position: As part of our industrial projects, we are looking for a Structural Steel Calculation Engineer. You will be responsible for carrying out and/or verifying pre-dimensioning and dimensioning studies of metallic structures, ensuring the compliance of calculations with current standards and the robustness of the proposed technical solutions.</p><p>Job missions:</p><ul><li>Perform design, pre-dimensioning, and dimensioning studies of metallic structures such as steel frames and/or secondary supports.</li><li>Perform steel frame calculations during the execution phase.</li><li>Perform calculations for piping supports, cable tray supports, and ventilation duct supports (HVAC), taking into account the forces transmitted by the supported networks.</li><li>Perform anchorage calculations for metallic structures (base plates/supports).</li><li>Apply current calculation references and standards, particularly Eurocodes 2, 3, and 8, as well as applicable project requirements.</li><li>Produce hypothesis notes, calculation notes, and supporting documents.</li><li>Analyze the coherence of input data, identify open technical points, and alert on potential impacts in design, manufacturing, or assembly.</li><li>Propose robust technical solutions integrating site constraints, manufacturing, assembly, and interfaces with other disciplines such as piping, HVAC, electricity, general installation, and civil engineering.</li><li>Provide technical support to designers/drafters and contribute to the review of plans, calculation notes, and associated deliverables.</li></ul><p>Some reasons to join us:</p><ul><li>Quality of work life: Possibility of remote work in Morocco as well as internationally and autonomy in organizing your daily life, hybrid missions according to your preferences.</li><li>Continuous learning: access to dedicated training and certifications for your technology, personalized support, and an integration program.</li><li>Varied and high-impact projects: work with major clients in diverse sectors with stimulating technical and technological challenges.</li></ul><p>Our commitments and priorities:</p><p>The Capgemini Group encourages an inclusive culture in a multicultural and disability-friendly environment. By joining us, you become part of a collective that values diversity, develops the potential of its talents, engages in solidarity initiatives with its partners, and is committed to reducing its environmental impact across all its sites and with its clients.</p><p>Capgemini is a global, responsible, and multicultural leader, bringing together nearly 350,000 people in over 50 countries. With 55 years of experience, we are a strategic partner for companies in the transformation of their activities by leveraging the full power of technology and innovation in constantly evolving fields such as cloud, data, Artificial Intelligence, connectivity, software, digital engineering, or platforms.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Your profile:</h2><ul><li>Graduated from an engineering school or holding a Master's degree in Civil Engineering, structural calculation, or equivalent discipline.</li><li>Significant experience in structural calculation, ideally in the industrial and energy sectors.</li><li>Solid knowledge of metallic structures and structural mechanics.</li><li>Proficiency in Eurocodes 2, 3, and 8, and Strength of Materials (RDM).</li><li>Good knowledge of codes and calculation methods applicable to metallic structures.</li><li>Proficiency in at least one structural calculation software such as Robot Structural Analysis, Advance Design, or RSTAB.</li><li>Transversal knowledge in civil engineering.</li><li>Good command of office tools (Excel, Word, PowerPoint, Outlook).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-Office Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Manage Coverage Engine workflow end-to-end, completing sourcing, matching, and QA while ensuring checklist compliance; Verify and curate source data, ensuring accuracy of details; Maintain high-quality assets (links, images, and official references); Conduct quality assurance on all outputs, ensuring visual accuracy, realism, and adherence to presentation guidelines; Handle sensitive customer data with care and security; Identify and escalate technical issues via appropriate channels; ensure timely resolution; Support additional operational tasks within scope as needed; What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written); Strong attention to detail and visual judgment for accurate matching and quality assurance; Ability to consistently follow strict processes, checklists, and guidelines; Good understanding of food and dishes, with resourcefulness for quick online research and verification; Ability to work independently while following established procedures and service expectations; Proficiency in web-based tools and Google Sheets (filters, basic formulas, pivot tables); Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Backup power supply to ensure uninterrupted work.<br> Benefits: Fixed Schedule: Monday–Friday, 9 AM–6 PM, UTC Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br> <strong><span>Department Focus:</span></strong> <p><span>The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences.</span></p><br> <strong><span>Your Impact:</span></strong> <p><span>In this critical role, you will be helping Deliverect build, maintain, and scale infrastructure to support our rapidly evolving global market. We are looking for someone who can lead our high-availability, deployment, and monitoring solutions. Your expertise will directly contribute to the stability and excellence of our platform, ensuring a seamless experience for our global customers while continuously improving our infrastructure and deployment processes.</span></p><br> <p><span>This is a fully remote role, working from the comfort of your home.</span></p><br> <br><br><p><b>What you will do:</b></p><br><ul> <li><span>Improve the high availability of our Dockerized microservices to ensure platform stability.</span></li> <li><span>Launch and manage services in Kubernetes to scale our global operations.</span></li> <li><span>Develop and operate infrastructure via Terraform, promoting automation and standardization practices like GitOps and immutability.</span></li> <li><span>Deploy releases to production and staging environments while managing the full lifecycle of deployment processes.</span></li> <li><span>Improve upon our CI/CD pipeline using tools like GitHub Actions to streamline delivery.</span></li> <li><span>Build and maintain monitoring tools for logging, performance, uptime, and tracing to improve system observability.</span></li> <li><span>Optimize database performance and manage backups, restorations, and Disaster Recovery Plan (DRP) procedures.</span></li> <li><span>Collaborate with Engineering teams to provide tooling, development support, and post-incident recovery.</span></li> <li><span>Contribute to the continuous improvement of IT security best practices and architecting new features.</span></li> <li><span>Participate in the on-call rotation to ensure rapid incident resolution and stakeholder communication under pressure.</span><br></li> </ul><br><p><b>What you will bring: </b></p><br><ul> <li>4+ years of experience in software engineering or DevOps within an agile, fast-paced environment.</li> <li>2+ years of hands-on experience with Docker and launching services in Kubernetes.</li> <li>Technical proficiency in Infrastructure as Code (Terraform) and version control systems like Git.</li> <li>Proven experience with Cloud environments, specifically Amazon Web Services (AWS) or Google Cloud Platform (GCP).</li> <li>Experience with databases, including solid knowledge of NoSQL (MongoDB is a plus).</li> <li>Understanding of CI/CD tools such as GitHub Actions, CircleCI, or ArgoCD.</li> <li>Monitoring experience with tools like New Relic, Grafana, or Datadog to drive product quality.</li> <li>Knowledge of Python development and experience with a variety of API standards (REST, JSON-RPC, SOAP/XML).</li> <li>Familiarity with API clients like Postman or Insomnia and various Linux shells including Bash.</li> <li>Excellent written and oral communication skills to effectively engage with both technical and non-technical stakeholders.</li> <li>A degree in Computer Science, Engineering, or a related field, <strong>or equivalent work experience</strong>.<br></li> </ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of technical issues reported by customers and triage them as needed; Analyze and resolve customer inquiries containing technical issues or feedback; Follow procedures for proper escalation to relevant internal teams and key stakeholders; Maintain accurate records of failures, maintenance activities, and bugs; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure compliance with the company’s Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role; Hands-on experience with Windows and Linux operating systems; Tech-savvy with hands-on experience in hardware troubleshooting; Solid understanding of hardware and software interactions; Experience working with logs and performing data analysis; Strong troubleshooting and problem-solving abilities; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with UAV/UAS systems; Hands-on experience with network-related architecture and cloud-based systems; Experience with and understanding of firewalls and port configuration.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases &amp; other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Req ID:</strong>&nbsp;<span>380646</span>&nbsp;</p><br><br><p>NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</p><br><br><p>We are currently seeking a Service Desk Agent Italian / French to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco (MA).</p><br><br><p><strong>Service Desk Agent Italian/ French</strong></p><br><br><p><strong>Remote, Morocco</strong></p><br><br><p><strong>Competitive Salary + Benefits</strong></p><br><br><br><p><strong>Role Overview</strong></p><br><br><p>The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks and peripherals using available technology. Screens, diagnoses, researches and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.</p><br><br><br><p><strong>Role Responsibilities</strong></p><br><br><ul><li>Identify issues, investigate root causes and recommend solutions to reported problems</li><li>Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail</li><li>Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance</li><li>May prepare help desk incident reports and assist in hardware and software evaluation</li><li>Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.</li></ul><p><strong>Key Skills</strong></p><br><br><ul><li>University education, preferably technical degree or Microsoft certifications;</li><li>Up to two years’ experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications;</li><li>Experience of providing remote IT support;</li><li>Excellent communication and customer service skills;</li><li>Fluency in Italian and French&nbsp;Languages;</li><li>Flexibility to work shifts if required.</li></ul><br><p><strong>Benefits</strong></p><br><br><p>Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.</p><br><br><p><strong>About NTT DATA</strong></p><br><br><p>NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.&nbsp;Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at&nbsp;us.nttdata.com</p><br><br><p><strong><em>NTT DATA endeavors to make&nbsp;https://us.nttdata.com&nbsp;accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at&nbsp;https://us.nttdata.com/en/contact-us.&nbsp;</em></strong><strong><em>This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click&nbsp;here. If you'd like more information on your EEO rights under the law, please click&nbsp;here. For Pay Transparency information, please click&nbsp;here.</em></strong></p><br><br><p>#LI-NorthAmerica</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><br><br><br><br><br><br><br><br>Are you ready to take your skills to the next level and become our next Marketing Specialist? <br>IFF is a global leader in flavors, fragrances, food ingredients and health &amp; biosciences, we deliver sustainable innovations that elevate everyday products.<br>Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.<br>We are seeking a talented Marketing Specialist to monitor and evaluate market trends and activities, identifying opportunities for business growth and the development of effective marketing strategies. This is an exciting opportunity based in Casablanca, Morocco.<p><u><b>Where You’ll Make a Difference</b></u></p><br><p><b>1. Trend &amp; Insight Leadership</b></p><br><ul><li>Analyze food and beverage category trends using tools like Mintel, Euromonitor, AI Palette, Nielsen, and AI agents.</li><li>Translate insights into impactful customer-facing content that supports business growth and retention.</li></ul><p><b>2. Concept Development</b></p><br><ul><li>Collaborate with customers on new product development by leveraging consumer insights and market trends to propose relevant food and beverage concepts.</li></ul><p><b>3. Strategic Alignment</b></p><br><ul><li>Connect market dynamics and consumer behavior with IFF’s commercial strategy to uncover new business opportunities.</li></ul><p><b>4. Customer Engagement &amp; Presentation Excellence</b></p><br><ul><li>Lead the creation and delivery of customer presentations, including trend analysis, insights, and product concepts.</li><li>Own the full customer engagement experience:<ul><li>Presentation content and materials (labels, banners, videos)</li><li>Event logistics</li><li>Creating a memorable and elevated customer experience</li></ul></li></ul><p><b>5. Market Mapping &amp; Gap Analysis</b></p><br><ul><li>Monitor new product launches and emerging trends to identify whitespace opportunities.</li></ul><p><b>6. Marketing Collateral Creation</b></p><br><ul><li>Design professional marketing assets (flyers, one-pagers, etc.) that showcase IFF’s technologies and initiatives while adhering to brand guidelines.</li></ul><p><b>7. Research &amp; Insights</b></p><br><ul><li>Conduct desk research to gather intelligence on the food industry and key players.</li></ul><p><b>8. Cross-Functional Collaboration</b></p><br><ul><li>Partner with category leaders, commercial, innovation, creation, and design teams to co-develop and implement customer value propositions.</li></ul><p><b>9. Commercial Partnership</b></p><br><ul><li>Act as a strategic ally to the FSA sales leader by:<ul><li>Identifying growth opportunities</li><li>Leading local initiatives aligned with regional strategy</li><li>Driving customer engagement</li><li>Sharing success stories across markets</li><li>Mapping whitespace across categories, markets, and channels</li></ul></li></ul><p><u><b>What Makes You the Right Fit </b></u></p><br><ul><li>Proficiency in Microsoft 365 (Excel and PowerPoint essential)</li><li>Basic graphic design capabilities</li><li>Strong analytical skills for data interpretation</li><li>Strategic mindset with creative problem-solving abilities</li><li>Excellent collaboration and interpersonal skills</li><li>Strong influencing and networking capabilities</li><li>Ability to craft compelling, data-driven narratives</li><li>Fluent in French and English (written and verbal)</li><li>Solid understanding of consumer research and insights</li><li>Experience in creating marketing collateral and coordinating with agencies</li><li>Passion for innovative B2B marketing approaches</li><li>Adaptability and eagerness to learn</li></ul><p><u><b>How Would You Stand Out? </b></u></p><br><ul><li><span>3-5 years of marketing experience, ideally in B2B within the food and beverage manufacturing sector</span></li><li><span>Bachelor’s degree in Marketing or related field (Master’s preferred)</span></li></ul><p><u><b>Why Choose Us?</b></u></p><br><ul><li>&nbsp;Fantastic opportunity to be apart of the&nbsp;Customer Experience Marketing (CXM)&nbsp;team, you will be the driving force behind how IFF engages with customers across the French-Speaking Africa region.</li><li>Work Model: Full Time Contract - (Hybrid: 2 days/week remote)</li><li>Ability to work with multiple disciplines in a dynamic, global environment</li></ul><p>We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity &amp; expression, sexual orientation, or disability.</p><br><p>Visit <span><span><span><span><span><span><span><span><span>IFF.com/careers/workplace-diversity-and-inclusion</span></span></span></span></span></span></span></span></span> to learn more</p><br> </div>