Sales Engineer Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Your role: handle incoming and outgoing calls, analyze prospect situations (contract, consumption), and guide them towards the best available energy offer.</p><br><br><ul><li>Receive and make calls to prospects interested in energy offers.</li><li>Convert incoming calls into energy contract sales.</li><li>Identify prospect needs: current contract, consumption, priorities.</li><li>Clearly and patiently present and explain available offers.</li><li>Handle objections and close sales.</li><li>Perform additional sales (complementary services) through cross-selling.</li><li>Follow up on cases and update CRM tools.</li></ul> <br> <br> Required profile : <p>Good spoken French skills (clear speech, dynamic tone).</p><br><br><ul><li>Strong sales drive and a focus on results.</li><li>Comfortable on the phone, both making and receiving calls.</li><li>Dynamic, persistent, and team-oriented.</li><li>Previous experience in telephone sales is a plus.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Weclose</strong> is characterized by a <strong>strong performance-driven and competitive culture</strong>, where ambition, self-improvement and measurable results are central to daily operations. This high-performance mindset is closely balanced by a <strong>solid collaborative culture</strong>, promoting teamwork, trust and employee support. The company also relies on a <strong>structured organization</strong> to ensure efficiency and operational rigor. Innovation plays a more secondary role, supporting adaptability and continuous evolution. </p><br><br> <br> Job : <p>Join our dynamic company in the <strong>Offshoring / Nearshoring</strong> sector, a key player in growth and innovation. We are looking for a <strong>French-Speaking Sales Advisor</strong> to join our team in <strong>Casablanca</strong>. This role is a unique opportunity to develop your career in a stimulating environment focused on <strong>Training &amp; Development</strong>.</p><br><br><p>The main goal of this position is to actively contribute to the expansion of our French-speaking clientele, ensuring excellent service and developing strong, lasting business relationships. It's about becoming a pillar in achieving sales and customer satisfaction goals.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Conducting video sales meetings with qualified prospects</li><li>Deeply understanding the prospect's situation, challenges, and objectives</li><li>Identifying their real needs and decision criteria</li><li>Assisting them in their thought process by providing clear and structured advice</li><li>Presenting the solution in an educational and tailored manner to their profile</li><li>Responding to objections with method and professionalism</li><li>Helping them make an informed decision</li><li>Closing the sale within the commercial framework</li><li>Ensuring rigorous follow-up of opportunities using internal tools</li></ul><p>You will work exclusively with qualified leads provided by the company.<br>Your role is to assist, advise, and guide, never to push.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Profile sought:<br>Essential skill<br>• Perfect command of French (impeccable spoken French).<br>• Excellent verbal fluency, a natural ability to argue and convince are essential.We are looking for:• Experienced sales profiles: Closer, Sales, Account Executive, Experienced Telemarketer (B2B or B2C)<br>• But also:• Highly motivated profiles in career change, with a real appetite for sales and a clear desire to perform.<br>• Motivation, discipline, and rapid learning ability can compensate for the lack of direct closing experience.Qualities expected• Excellent listening and needs understanding skills<br>• Autonomy and rigor<br>• Enjoyment of challenges<br>• Strong mentality and perseverance<br>• Results-orientedCompensation &amp; benefits• 10,000 DH net / month fixed<br>• Up to 5,000 DH net / month bonus (achievable)<br>• Structured integration program, including fully paid accelerated training.<br>• Continuous coaching<br>• Health insurance from day oneThis position is for you if:• You have already performed well in sales<br>OR<br>• You are changing careers and ready to invest seriously in a demanding environmentWe are looking for ambitious, disciplined, and determined profiles ready to evolve quickly.<br>Apply only if:• You have a perfect command of French<br>• You are ready to work in a demanding and performance-oriented environment<br>• You have real professional ambition<br>• We are looking for serious, committed, and determined profiles ready to perform </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for a passionate and experienced Field Sales Representative in distribution and building, with both sales and technical skills. You will be responsible for promoting and selling our products, understanding customer needs, and providing suitable solutions.</p><br><br><p><span>Reporting <strong>to the sales department</strong>, you will be responsible for developing a client portfolio, managing sales, and implementing our development strategy to strengthen our commercial presence in Morocco with the goal of increasing sales of the company's product ranges.</span></p><br><br><p>As a <strong>Field Sales Representative</strong>, your missions will be:&nbsp;</p><br><br><p><span><strong>Product Knowledge:</strong></span></p><br><br><ul><li><span>Diligently follow the product training cycle within the company;</span></li><li><span>Deepen product knowledge through reading, supplier consultations, and field studies;</span></li><li><span>Submit a complete training report to management.</span></li></ul><p><span><strong>Sales Management:</strong></span></p><br><br><ul><li><span>Identify and implement an action plan necessary to achieve objectives;</span></li><li><span>Prospect new clients, identify new business opportunities in line with the company's strategic plan and philosophy;</span></li><li><span>Conduct company visits to identify needs, prospect, and sell;</span></li><li><span>Manage and oversee the sales cycle from order taking to payment collection.</span></li></ul><p><span><strong>Reporting:</strong></span></p><br><br><ul><li><span>Establish the weekly visit schedule and communicate it to the department head;</span></li><li><span>Provide regular activity reports and updates to management;</span></li><li><span>Perform commercial intelligence.</span></li></ul> <br> Required profile : <p>• You have a minimum of a Bachelor's or Master's degree (Bac+3/4) in Engineering or Commerce.<br>• You have significant experience of 3-5 years or more in distribution within the industrial or building sector.<br>• You are willing to travel throughout the kingdom.<br>• Your sales talent, drive for performance, and leadership qualities will be key to your success at IMARAQ.<br>• You have excellent computer skills.<br>• If you want to give your career a new boost, don't hesitate, seize this opportunity to join our company now.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Are you comfortable on the phone and enjoy sales challenges in the insurance sector? At ADM Value, we are hiring Insurance Sales Advisors for various activities: loan insurance, health insurance, supplementary insurance, car &amp; home insurance, and pet insurance.<br>Whether you handle incoming or outgoing calls, in B2B or B2C, your role is the same: understand the prospect's or client's needs, present the most suitable offer, and close the deal.<br><strong>Your missions</strong></p><br><br><ul><li>Handle incoming and/or outgoing calls depending on the activity.</li><li>Identify prospect/client needs and propose the right insurance solution.</li><li>Argue your case, handle objections, and close the sale or assist with subscription.</li><li>Follow up on files and update CRM tools.</li><li>Contribute to the team's collective performance.</li></ul> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>Good spoken French (clear speech, professional and dynamic tone).</li><li>Sales-driven, good listener, and persuasive.</li><li>Persistent, dynamic, and resilient to rejection.</li><li>Call center or telephone sales experience is a plus.</li><li>Insurance sector experience is a significant advantage.</li><li>Team spirit and motivation to grow.</li></ul> <br><br> </div>

<p>The inbound call center agent is responsible for answering incoming customer calls by phone. Their role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main tasks consist of: Receiving incoming customer calls Actively listening to the interlocutors Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>• Experience as a Salesperson, ideally in the hotel industry.<br>• Have already worked on the Opera system or an equivalent system.<br>• Good communication with clients.<br>• Good level of French and English.<br>• Good presentation.<br>• Customer service oriented.<br>• Proficient in computer tools (Excel, Outlook...).<br>• Dynamic, organized, and motivated.<br>&nbsp;</p><br><br> <br> Required profile : <p>• Experience as a Salesperson, ideally in the hotel industry.<br>• Have already worked on the Opera system or an equivalent system.<br>• Good communication with clients.<br>• Good level of French and English.<br>• Good presentation.<br>• Customer service oriented.<br>• Proficient in computer tools (Excel, Outlook...).<br>• Dynamic, organized, and motivated.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : As part of its business development, MCC is recruiting an Inside Sales representative to strengthen our sales and marketing teams.<br>The position is for a hybrid profile, capable of working in both sales prospecting and operational marketing, with a good understanding of the BPO / outsourced customer relations sector.- • Identification and qualification of leads (prospecting, monitoring, targeting)- • Contacting and generating sales opportunities- • Following up and managing the sales pipeline- • Contributing to lead generation campaigns and marketing actions- • Participating in the organization of events, webinars, and acquisition operations- • Creating and updating sales and marketing materials- • Coordinating with sales and marketing teams to support development goals <br> <br> Required profile : • Master's degree (Bac+4/5) in Business, Marketing, or equivalent• Minimum 3 to 4 years of experience in business development / sales development• Experience in the BPO / outsourcing sector ideally• Strong marketing sense and interest in operational marketing• Excellent writing and interpersonal skills• Proficiency in prospecting and lead generation tools <br><br> </div>

<p><br></p><p><b>Position Overview</b></p><p>We are seeking a dynamic and experienced Director to lead SME Business Development in North Africa. This senior leader will be responsible for driving our sales strategy in a complex and evolving payments landscape, focusing on delivering innovative payment solutions to fintechs and large issuing banks specifically for their Small and Medium Enterprise (SME) customer base. The successful candidate will play a pivotal role in Mastercard's growth strategy, leveraging deep industry knowledge to create differentiated value propositions that address client pain points and drive adoption of Mastercard solutions within the SME sector.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Strategic Leadership</p><ul><li>Develop and execute comprehensive regional sales strategies aligned with Mastercard's North Africa business objectives</li><li>Lead a high-performing team of 4+ sales professionals, providing coaching, mentoring and performance management</li><li>Collaborate with cross-functional teams to identify market opportunities and drive revenue growth</li><li>Establish and maintain strong executive-level relationships with key clients and partners</li><li>Represent Mastercard at industry events and speak authoritatively on payment trends and innovations</li></ul><p>Client Solutions</p><ul><li>Understand the complex needs and pain points of fintechs and large issuing banks across diverse North Africa, specifically as they relate to their SME customer base</li><li>Create differentiated value propositions that address client challenges in serving SME customers and deliver measurable business outcomes</li><li>Oversee the development of strategic account plans for key clients, ensuring alignment with their SME business priorities</li><li>Drive adoption of Mastercard's innovative payment solutions for SME customers across North Africa</li><li>Develop and articulate compelling business cases to prospective clients that showcase the value of Mastercard solutions for their SME offerings</li><li>Expertise in SFDC management</li></ul><p>Market Intelligence</p><ul><li>Maintain in-depth knowledge of the African payments landscape, including regulatory developments, competitive threats and emerging technologies affecting the SME sector</li><li>Monitor and analyze SME banking and payment trends across North Africa</li><li>Identify opportunities for Mastercard to add value within the SME ecosystem through partnerships with accounting software providers (Zoho, etc.)</li><li>Monitor competitive activity in the SME payment space and develop effective counter-strategies</li><li>Collaborate with product teams to ensure solutions address evolving SME market needs</li><li>Provide regular market intelligence updates to senior leadership on SME payment trends and opportunities</li></ul><p>Required Qualifications</p><p>Experience &amp; Skills</p><ul><li>Minimum 6 years of experience in financial services or payments technology</li><li>Proven track record of consistently exceeding sales targets and driving business growth in complex B2B environments</li><li>Understanding of the African payments landscape, card issuing, and acquiring businesses with a focus on SME solutions</li><li>Experience working with or selling to SME-focused financial service providers, including banks, fintechs, and accounting software companies</li><li>Strong commercial acumen with the ability to create compelling value propositions for sophisticated clients targeting SME customers</li><li>Experience selling to C-level executives at financial institutions, fintechs, and multinational corporations</li><li>Demonstrated understanding of the SME market in multiple African countries and their specific financial needs</li><li>Exceptional leadership skills with demonstrated ability to motivate and develop high-performing teams</li><li>Strong analytical skills with the ability to interpret complex data and generate actionable insights</li><li>Experience developing and implementing successful sales strategies in competitive markets</li></ul><p>Languages</p><ul><li>Fluent in English (written and verbal)</li><li>Proficiency in at least one additional language is required</li></ul><p>Personal Attributes</p><ul><li>Strategic thinker with the ability to anticipate market changes and identify growth opportunities</li><li>Results-oriented with a strong focus on exceeding targets and delivering business outcomes</li><li>Client-centric approach with exceptional relationship-building capabilities</li><li>Collaborative leader who can work effectively across organisational boundaries</li><li>Excellent communication and presentation skills, with the ability to articulate complex concepts clearly</li><li>Resilient and adaptable in a rapidly changing industry landscape</li><li>High level of integrity and professional ethics</li></ul><p>Travel Requirements</p><ul><li>Willingness to travel up to 40% of the time across Africa</li></ul><p>What We Offer</p><ul><li>The opportunity to shape the future of payments in Africa with a global technology leader</li><li>Competitive salary and comprehensive benefits package</li><li>Career advancement opportunities within a dynamic global organisation</li><li>Collaborative and innovative work environment</li><li>Continuous learning and professional development opportunities</li></ul><p>Mastercard is an equal opportunity employer. We value diversity and inclusion and are committed to creating a workplace where all employees can thrive.</p><p>Corporate Security Responsibility</p><p>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li>Abide by Mastercard s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 6 years of experience in financial services or payments technology</li><li>Proven track record of consistently exceeding sales targets and driving business growth in complex B2B environments</li><li>Understanding of the African payments landscape, card issuing, and acquiring businesses with a focus on SME solutions</li><li>Experience working with or selling to SME-focused financial service providers, including banks, fintechs, and accounting software companies</li><li>Strong commercial acumen with the ability to create compelling value propositions for sophisticated clients targeting SME customers</li><li>Experience selling to C-level executives at financial institutions, fintechs, and multinational corporations</li><li>Demonstrated understanding of the SME market in multiple African countries and their specific financial needs</li><li>Exceptional leadership skills with demonstrated ability to motivate and develop high-performing teams</li><li>Strong analytical skills with the ability to interpret complex data and generate actionable insights</li><li>Experience developing and implementing successful sales strategies in competitive markets</li><li>Fluent in English (written and verbal)</li><li>Proficiency in at least one additional language is required</li><li>Strategic thinker with the ability to anticipate market changes and identify growth opportunities</li><li>Results-oriented with a strong focus on exceeding targets and delivering business outcomes</li><li>Client-centric approach with exceptional relationship-building capabilities</li><li>Collaborative leader who can work effectively across organisational boundaries</li><li>Excellent communication and presentation skills, with the ability to articulate complex concepts clearly</li><li>Resilient and adaptable in a rapidly changing industry landscape</li><li>High level of integrity and professional ethics</li><li>Willingness to travel up to 40% of the time across Africa</li></ul>

<p>We are looking for a driven, ambitious, and French-speaking Sales Development Representative to join a globally recognized sales acceleration business. You'll be responsible for generating qualified sales opportunities through high-volume outbound prospecting for B2B SaaS and technology clients. Working within a structured sales environment, you'll leverage proven methodologies, world-class training, and Salesforce CRM to build pipeline and consistently exceed performance targets. This is an excellent opportunity for someone who thrives in outbound sales, enjoys speaking with decision-makers, and wants clear progression into senior sales and leadership positions.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Conduct approximately 50+ outbound cold calls per day to generate new business opportunities</li><li>Execute multi-channel outbound prospecting across phone, email, and LinkedIn</li><li>Research target accounts and engage key decision-makers</li><li>Qualify prospects through effective discovery conversations</li><li>Book high-quality meetings for Account Executives, targeting 10 qualified outbound opportunities per month</li><li>Accurately manage leads, activities, and pipeline within Salesforce CRM</li><li>Follow established sales playbooks, messaging frameworks, and best practices</li><li>Consistently achieve or exceed individual activity and pipeline KPIs</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent French speaker with native or near-native proficiency</li><li>Must have proven experience selling into the French market</li><li>2-5 years of experience as an SDR, BDR, or Outbound Sales Representative</li><li>Previous experience selling B2B SaaS, software, technology, or IT solutions</li><li>Proven success in high-volume outbound prospecting and cold calling</li><li>Experience meeting or exceeding appointment-setting or pipeline generation targets</li><li>Strong objection handling, communication, and relationship-building skills</li><li>Experience using Salesforce CRM.</li><li>Professional working proficiency in English</li><li>Comfortable working UK/GMT business hours</li></ul><p>Nice-to-Haves</p><ul><li>Experience within an outsourced SDR or sales agency environment</li><li>Experience selling into the French SaaS or technology market</li><li>Familiarity with Apollo, Outreach, Salesloft, HubSpot, or similar sales engagement platforms</li><li>Experience using LinkedIn Sales Navigator</li><li>Exposure to industries such as FinTech, HealthTech, HR Tech, Cybersecurity, or Manufacturing</li><li>Consistent track record of exceeding quota or earning performance incentives</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br> Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br> This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br> <strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced. </p><br><br> <br> Job : <p>As part of the development of our operational and application integration activities, we are recruiting several <strong>Middleware, Data &amp; Database</strong> profiles, from <strong>Junior to Senior/L3</strong> level.</p><br><br><p>You will participate in the administration, support, and evolution of middleware platforms, databases, and decision-making tools, while ensuring the availability, performance, and security of production environments.</p><br><br><p>Depending on your expertise, you may be involved in Middleware, Oracle DBA, ETL, BI Reporting, or even operational automation.</p><br><br><p><strong>Your main tasks</strong><br><u><em>Middleware Administration</em></u></p><br><br><ul><li>Ensure the operation and maintenance of middleware platforms in operational condition.</li><li>Supervise data exchange and transfer flows.</li><li>Administer application servers and schedulers.</li><li>Participate in incident resolution and support activities.</li><li>Contribute to deployments, version upgrades, and technical evolutions.</li></ul><p><em><u>Data &amp; Database Administration</u></em></p><br><br><ul><li>Administer and maintain production databases.</li><li>Ensure backups, restores, and maintenance operations.</li><li>Participate in performance optimization and capacity management.</li><li>Supervise ETL processes and ensure their proper functioning.</li><li>Maintain reporting and business intelligence platforms.</li></ul><p><u><em>Automation &amp; Continuous Improvement</em></u></p><br><br><ul><li>Develop automation scripts.</li><li>Participate in the industrialization of operations.</li><li>Improve operational and monitoring processes.</li><li>Produce and maintain technical documentation.</li></ul><p><em><u>Expertise &amp; Governance (Senior Profiles)</u></em></p><br><br><ul><li>Handle complex level 3 technical escalations.</li><li>Define technical standards and best practices.</li><li>Participate in architecture and migration projects.</li><li>Perform root cause analyses and improvement plans.</li><li>Support team skill development.</li></ul> <br> <br> Required profile : <p><strong>Education &amp; Experience:</strong></p><br><br><p><u><em>Junior Engineer</em></u></p><br><br><ul><li>First experience or recent graduate in IT.</li><li>Interest in Middleware, Database, or Data environments.</li><li>Basic knowledge of Linux and scripting.</li><li>Rigor, curiosity, and willingness to learn.</li></ul><p><u><em>Engineer</em></u></p><br><br><ul><li>3 to 5 years of experience in Middleware or Database administration.</li><li>Experience in a production environment.</li><li>Good command of operational and support processes.</li><li>Ability to work autonomously on incidents and changes.</li></ul><p><u><em>Senior Engineer / Architect</em></u></p><br><br><ul><li>More than 6 years of experience.</li><li>Recognized technical expertise in Middleware or Database environments.</li><li>Experience in L3 support, architecture, or technical governance.</li><li>Technical leadership and team support.</li></ul><p><strong>Technical skills sought</strong></p><br><br><p><strong><u><em>Depending on your specialization:</em></u></strong></p><br><br><p><u><em>Middleware</em></u></p><br><br><ul><li>IBM MQ</li><li>Axway CFT / B2Bi</li><li>WebSphere</li><li>JBoss</li><li>Tomcat</li><li>Autosys / IWS</li></ul><p><u><em>Data &amp; Database</em></u></p><br><br><ul><li>Oracle Database</li><li>Oracle RAC</li><li>Data Guard</li><li>RMAN</li><li>DataStage</li><li>BusinessObjects</li><li>Spotfire</li><li>Looker</li></ul><p><u><em>Automation</em></u></p><br><br><ul><li>Shell</li><li>Python</li><li>Ansible</li></ul><p><u><em>Methodology</em></u></p><br><br><ul><li>ITIL</li><li>Incident, Problem, and Change Management</li></ul><p><strong>Qualities sought</strong></p><br><br><ul><li>Analytical mindset and problem-solving skills.</li><li>Rigor and autonomy.</li><li>Good communication and team spirit.</li><li>Ability to work on critical environments.</li><li>Focus on service quality and continuous improvement.</li></ul><p><strong>Certifications appreciated</strong></p><br><br><ul><li>Oracle OCP</li><li>IBM MQ Certified</li><li>Axway Certified</li><li>ITIL Foundation</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br>&nbsp;</p><br><br><ol><li>&nbsp;A first exchange by phone and Teams (or at our offices) with a member of the People &amp; Project team to discuss your profile, the position, and the company</li><li>&nbsp;A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Reactivity, fast-paced exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your first day by our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills through Accenture's training catalog and specialized training thanks to our school partnerships.</li><li>Advance your career through our mobility policy.</li><li>Have extraordinary experiences with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, Football Tournament (CAM), Coaching and personal development, Top cake, Barbecue Day, Board Games, Annual party...)</li><li>Our recruitment is based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br> Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br> This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br> <strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced. </p><br><br> <br> Job : <p>As part of strengthening our <strong>Digital Workplace and IT</strong> Service Management activities, we are recruiting several technical profiles, from <strong>Junior to Senior/L3</strong> level, to work on complex and highly critical production environments.</p><br><br><p>Depending on your expertise, you will participate in the administration, evolution, and operational maintenance of the following environments:</p><br><br><ul><li>EUC and endpoint management: Microsoft Intune, Autopilot, Azure Virtual Desktop, Windows 365, and VDI</li><li>Microsoft 365 and Identity: Exchange Online, Teams, Entra ID, and Active Directory</li><li>EUC Infrastructure: Windows Server, Active Directory Tier-0, SQL Server, IIS, WSUS, and WDS</li><li>ServiceNow ITSM: Incident, Change, Problem, CMDB, workflows, and integrations</li></ul><p>Senior profiles will also be responsible for technical governance, handling L3 escalations, producing architecture documents, and supporting teams.</p><br><br><p><strong>Your main tasks:</strong></p><br><br><p><br><u><em><strong>EUC, Intune, and User Environment</strong></em></u></p><br><br><ul><li>Administer and evolve Microsoft Intune: compliance policies, configuration profiles, application deployment, and endpoint management.</li><li>Ensure the deployment and support of Windows Autopilot.</li><li>Administer Azure Virtual Desktop, Windows 365, and VDI environments.</li><li>Resolve incidents related to device enrollment, Intune policies, and virtual sessions.</li><li>Manage operating system updates and monitor workstation compliance.</li><li>Maintain equipment inventory and operational documentation.</li><li>Develop PowerShell scripts to automate recurring operations.</li><li>Take charge, depending on seniority level, of Windows, macOS, iOS, and Android environments.</li></ul><p><u><em><strong>Microsoft 365, Teams, Exchange, and Identity</strong></em></u></p><br><br><ul><li>Administer Microsoft 365 services, particularly Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Manage mailboxes, licenses, groups, access, and Teams policies.</li><li>Administer Microsoft Entra ID: provisioning, conditional access, Hybrid Join, B2B federation, and identity governance.</li><li>Participate in Active Directory and Group Policy management.</li><li>Handle Microsoft 365 and Identity incidents up to L2 or L3 levels.</li><li>Automate Microsoft 365 and Identity operations using PowerShell and Microsoft Graph API.</li><li>Contribute to tenant governance, privileged access management, and security policy enforcement.</li></ul><p><u><em><strong>Windows Infrastructure, Active Directory, and SQL Server</strong></em></u></p><br><br><ul><li>Administer Windows Server and Active Directory environments.</li><li>Manage users, groups, organizational units, GPOs, and trust relationships.</li><li>Monitor domain controllers, FSMO roles, replication, and authentication mechanisms.</li><li>Administer infrastructure services such as IIS, WSUS, and WDS.</li><li>Participate in patching operations and perform pre- and post-deployment checks.</li><li>Perform routine operations on SQL Server: backups, maintenance, monitoring, and performance tracking.</li><li>Contribute to the administration of high-availability SQL Server environments, including Always On.</li><li>Develop PowerShell scripts to automate administration tasks.</li></ul><p><u><em><strong>ServiceNow ITSM</strong></em></u></p><br><br><ul><li>Administer and evolve the ServiceNow ITSM platform.</li><li>Configure Incident, Change, Problem, and CMDB modules.</li><li>Manage accounts, groups, roles, and access controls.</li><li>Update workflows, routing rules, incident categories, change templates, and approval chains.</li><li>Monitor CMDB data quality and handle discrepancies, duplicates, or obsolete items.</li><li>Develop and maintain REST API integrations.</li><li>Design automations with Flow Designer, Business Rules, UI Policies, and JavaScript/GlideScript.</li><li>Participate in CAB processes and ensure adherence to ITSM processes.</li><li>Contribute to integrations between ServiceNow and monitoring tools like Dynatrace.</li></ul><p><u><em><strong>Expertise, Governance, and L3 Support</strong></em></u></p><br><br><p>For Senior/L3 profiles:</p><br><br><ul><li>Take charge of complex technical escalations and manage their resolution.</li><li>Perform root cause analysis and define corrective actions.</li><li>Design and govern Digital Workplace, M365, Infrastructure, and ITSM architectures.</li><li>Produce technical documents such as HLD, LLD, RCA, procedures, and runbooks.</li><li>Manage evolutions, major changes, and platform lifecycles.</li><li>Define technical, security, and operational standards.</li><li>Mentor and upskill junior and experienced engineers.</li><li>Coordinate activities with Identity, Cloud, Security, Infrastructure, and Operations teams.</li></ul> <br> <br> Required profile : <p><strong>Education &amp; Experience:</strong></p><br><br><p><u><em>Junior Profiles</em></u></p><br><br><ul><li>0 to 2 years of experience in IT administration or support.</li><li>Basic knowledge in one of the following environments:</li></ul><ol><li>Microsoft Intune and Microsoft 365</li><li>Exchange Online and Teams</li><li>Active Directory and Windows Server</li><li>ServiceNow ITSM</li></ol><ul><li>Familiarity with PowerShell.</li><li>Good understanding of user environments and support processes.</li><li>Rigor, service orientation, and willingness to develop skills.</li></ul><p><em><u>Experienced Profiles</u></em></p><br><br><br><ul><li>3 to 5 years of experience in production environment administration.</li><li>Operational expertise in at least one of the following areas:</li></ul><ol><li>Intune, Autopilot, AVD, or VDI</li><li>Microsoft 365, Exchange Online, Teams, and Entra ID</li><li>Active Directory, Windows Server, and SQL Server</li><li>ServiceNow ITSM, CMDB, Incident, and Change</li></ol><ul><li>Proficiency in PowerShell.</li><li>Ability to handle Level 2 incidents autonomously.</li><li>Knowledge of ITIL processes and change management.</li></ul><p><u><em>Senior / L3 Profiles</em></u></p><br><br><ul><li>Minimum 5 to 6 years of experience depending on the field, including significant experience in L3 activities, technical lead, or architecture.</li><li>Advanced expertise in one of the following areas:</li></ul><ol><li>EUC: Intune, Autopilot, AVD, Windows 365, and VDI</li><li>M365 &amp; Identity: Entra ID, Exchange Online, Teams, Active Directory Tier-0, and Microsoft Graph</li><li>EUC Infrastructure: Active Directory Tier-0, Windows Server, SQL Server, and PowerShell</li><li>ServiceNow: ITSM, CMDB, REST API, Flow Designer, and workflow development</li></ol><ul><li>Experience in complex incident management, technical governance, and continuous improvement.</li><li>Proficiency in architecture documentation and RCA analysis.</li><li>Ability to technically mentor and support junior and experienced profiles.</li></ul><p><u><em>Technical Skills Sought</em></u></p><br><br><ul><li>Microsoft Intune</li><li>Microsoft Autopilot</li><li>Azure Virtual Desktop</li><li>Windows 365 and VDI</li><li>Microsoft 365</li><li>Exchange Online</li><li>Microsoft Teams</li><li>SharePoint and OneDrive</li><li>Microsoft Entra ID</li><li>Active Directory and GPO</li><li>Windows Server</li><li>SQL Server</li><li>PowerShell</li><li>Microsoft Graph API</li><li>ServiceNow ITSM</li><li>CMDB</li><li>REST API</li><li>Flow Designer</li><li>ITIL</li></ul><p><u><em>Additional Skills Appreciated</em></u></p><br><br><ul><li>macOS device administration with Jamf or Intune.</li><li>iOS and Android mobile device management.</li><li>Microsoft Purview and compliance governance.</li><li>Privileged Identity Management.</li><li>Teams Direct Routing.</li><li>Entra ID Hybrid Join.</li><li>Azure Arc.</li><li>ServiceNow Discovery and Service Mapping.</li><li>GlideScript or JavaScript applied to ServiceNow.</li><li>Integration between ServiceNow and Dynatrace.</li><li>Monitoring of EUC and Windows Server environments.</li></ul><p><u><em>Qualities Sought</em></u></p><br><br><ul><li>Rigor and organizational skills.</li><li>Analytical thinking and problem-solving ability.</li><li>Autonomy and sense of responsibility.</li><li>User-centricity and quality of service.</li><li>Ability to work in critical environments.</li><li>Good communication and documentation skills.</li><li>Ability to work with multiple technical teams.</li><li>Professional proficiency in French.</li></ul><p><u><em>Certifications Appreciated</em></u></p><br><br><p>Depending on the scope:</p><br><br><ul><li>Microsoft MS-900, MS-102, or MD-102</li><li>Microsoft Azure / Entra ID</li><li>MCSA or MCSE Windows Server</li><li>ServiceNow CSA</li><li>ServiceNow CIS-ITSM</li><li>ITIL Foundation</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br>&nbsp;</p><br><br><ol><li>A first exchange by phone and Teams (or at our offices) with a member of the People &amp; Project team to discuss your profile, the position, and the company</li><li>A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Responsiveness, dynamic exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your 1st day with our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills through Accenture's training catalog and specialized training thanks to our school partnerships.</li><li>Advance your career through our mobility policy.</li><li>Experience extraordinary events with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, football tournament (CAM), Personal Coaching and Development, Top Cake, Barbecue Day, Board Games, Annual Party…)</li><li>Our recruitment is based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br>&nbsp;</li></ul> <br><br> </div>

<div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 802.333px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="descriptionExt-container" class="block__field--wide-rich-text"><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="descriptionExt-value" ><p >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p >Would you like to become part of the world's most international company in the world?</p><p >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p >Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit  <a href="http://www.dpdhl.jobs/express" >www.dpdhl.jobs/express</a></p><p ><strong >ABOUT THE ROLE :</strong></p><p >Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.</p><p ><strong >YOUR TASKS :</strong></p><ul ><li >       Undertake any projects/duties as assigned by the Telesales Manager or Sales Manager Direct Sales</li><li >Act as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements. </li><li >Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.</li><li >Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.</li><li >Provide customer oriented service at all times relating to specific sales issues.</li><li >Liase closely with Sales Channels and other departments within DHL to ensure that a full cost effective service is maintained and that target for the area is achieved.</li><li >Ensure co-operation with other members of the sales team and throughout the sales force.</li><li >Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls</li><li > Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders.</li><li > Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.</li><li ><p >Open new accounts and ensure they trade profitably.</p><p ></p></li><li ><p >Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification.</p></li><li ><p >Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.</p><p ></p></li><li ><p >Ensure that customer information is maintained accurately on the customer database.</p></li></ul></div></div><span data-bind="text: $component.incrementIndex()"></span></div><div class="block__field--line-break" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; height: 0px;"></div><div data-bind="css: $component.getBlockCellCss($data, 0)" class="block__cell block__field--wide-rich-text" Open Sans", "Segoe UI", Frutiger, "Frutiger Linotype", "Dejavu Sans", "Helvetica Neue", Arial, sans-serif; font-size: 13.02px; padding: 0px 25px 0px 0px; margin: 10px 0px 0px; width: 802.333px; box-sizing: border-box;"><div data-bind="attr: {id: $data.name + '-container', class:( $data.displayType === 'InputTextArea') ? 'block__field--full-width' : ($data.displayType === 'InputRichText' || $data.name === 'descriptionExt' || $data.name === 'qualificationExt' || $data.name === 'descriptionInt' || $data.name === 'qualificationInt') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="qualificationExt-container" class="block__field--wide-rich-text"><div class="oj-label-group" ><span data-bind="html: $component.getLabel($data)" helvetica neue", arial, verdana, sans-serif; font-size: 0.929rem; font-weight: bold;">Qualifications - External</span></div><div class="oj-form-control block__field-rtfValue " data-bind="attr: {id: $data.name + '-value', formFieldId: $data.name}, html: $component.getFieldValue($data)" id="qualificationExt-value" ><p ><strong >YOUR PROFILE :</strong></p><ul ><li >BAC+4 (or equivalent)</li><li >3 years experience in sales</li><li >Telephone skills</li><li >Communication skills (English and local language), spoken and written </li><li >Analysis:  Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.</li><li >Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.</li><li >Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.</li><li >Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals</li></ul></div></div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Management of the Recharging process: method, monitoring &amp; alerts<br>- Supervision and monitoring of process performance<br>- Monitoring of OMEA Recharging contracts initially, then other areas (OB, OWS, Corporate and France) to be defined based on workload: Application of the process, Follow-up for signatures, verification of amounts, Request for POs<br>- Consolidated financial monitoring of Recharging, making Financial statements available to Finance Partners<br>- Construction and consolidation of the Recharging budget<br>- Variance analysis<br>- Actual vs. budget variance analysis</p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p><strong>Your tasks</strong></p><br><br><ul><li>Make outbound calls to qualified prospects.</li><li>Identify needs, provide advice, and guide customers to the most suitable training.</li><li>Present benefits, overcome objections, and close sales.</li><li>Support prospects until their registration is complete.</li><li>Follow up on cases and update CRM tools.</li><li>Meet and exceed set sales targets.</li></ul><p><strong>Benefits and more</strong><br>You join ADM Value in a stable environment from day one:</p><br><br><ul><li>Permanent contract (CDI) from hiring.</li><li>Paid initial training from day one.</li><li>Social security (CNSS) + health insurance (AMO).</li><li>Uncapped bonuses - your performance is directly rewarded.</li><li>Transport allowance + meal voucher.</li><li>Employee partnerships and a stimulating environment.</li></ul><p><strong>Working hours</strong><br>Monday to Friday: 9:00 AM to 7:45 PM (French time). Saturday: 9:00 AM to 6:00 PM (French time).<br><strong>Net Salary + bonuses</strong><br>Salary package over 7,700 DH</p><br><br> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>Excellent command of French, both spoken and written (required).</li><li>Strong sales focus and customer service skills.</li><li>Good listening, persuasion, and challenge-seeking abilities.</li><li>Comfortable using computers and management software.</li><li>Availability, accuracy, punctuality, and schedule flexibility.</li><li>Experience in telephone sales is a plus.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).<br>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Are you an expert in telesales and can you turn a "no" into a "yes"? Are you looking for a stable project where your performance is truly rewarded? Join an elite team where your sales talent will make a difference.- Increase turnover by contacting a portfolio of qualified customers (targeted leads) to offer them suitable Fiber Optic (FTTH) offers.- Create demand and convince your contacts through a compelling and personalized sales approach.- Ensure sales closing while respecting quality criteria and internal processes.- The advantage of our project: You benefit from a highly qualified customer database, close supervision by industry experts, and powerful tools to maximize your sales from day one. <br> <br> Required profile : Experience required: Minimum 6 months of successful and verifiable experience in telesales (experience in outbound calls / Telecom is a strong asset).Language proficiency: Excellent speaking skills in French, verbal fluency, and natural argumentation.Sales temperament: Strong taste for challenge, keen sense of persuasion, and results-driven mindset.Professional attitude: Dynamism, perseverance, team spirit, and rigor. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br> Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br> This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br> <strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced. </p><br><br> <br> Job : <p>As part of the development of our IT operations and monitoring activities, we are recruiting several IT Operations &amp; Observability profiles, from Junior to Senior level, to work on critical production environments.</p><br><br><p>You will participate in the operational management of IT services, major incident management, continuous improvement of ITSM processes, and the monitoring of application and infrastructure performance through next-generation observability platforms.</p><br><br><p>Depending on your level of expertise, you may be involved in IT operations management, advanced Dynatrace administration, or system and application performance analysis.</p><br><br><p><br><strong>&nbsp;KEY RESPONSIBILITIES AND ACTIVITIES</strong></p><br><br><p><em><strong>IT Operations Management:</strong></em></p><br><br><ul><li>Assure the follow-up and coordination of production incidents.</li><li>Participate in the handling of critical incidents (P1/P2) and the follow-up of resolution actions.</li><li>Contribute to Problem Management and the identification of root causes.</li><li>Participate in Change Management processes and CAB meetings.</li><li>Produce and track service performance indicators (SLA, KPI, availability, service quality).</li><li>Ensure the maintenance and updating of operational procedures.</li></ul><p><strong>Observability &amp; Monitoring:</strong></p><br><br><ul><li>Administer and evolve the Dynatrace platform.</li><li>Deploy and maintain monitoring components (OneAgent, ActiveGate).</li><li>Design and maintain dashboards, monitoring indicators, and alerts.</li><li>Monitor application, system, and infrastructure performance.</li><li>Define availability and performance objectives (SLO).</li><li>Utilize the advanced analysis and artificial intelligence capabilities of the observability platform.</li></ul><p><em><strong>Automation &amp; Continuous Improvement:</strong></em></p><br><br><ul><li>Participate in the automation of operational tasks and processes.</li><li>Contribute to the integration of observability tools with ITSM solutions.</li><li>Conduct performance analyses and propose improvement plans.</li><li>Participate in technical documentation and knowledge sharing.</li></ul><p><strong><em>Performance Testing:</em></strong></p><br><br><ul><li>Design and execute load and performance test scenarios.</li><li>Analyze results and identify bottlenecks.</li><li>Produce recommendations for application and infrastructure optimization.</li><li>Collaborate with development, infrastructure, and operations teams during testing campaigns.</li></ul> <br> <br> Required profile : <p><strong>Education &amp; Experience:</strong></p><br><br><p><u><em><strong>Junior IT Operations Analyst:</strong></em></u></p><br><br><ul><li>First experience or recent graduate.</li><li>Knowledge of ITIL principles.</li><li>Sense of organization and interest in production environments.</li><li>Proficiency in French.</li></ul><p><u><em><strong>IT Operations Engineer:</strong></em></u></p><br><br><ul><li>3 to 5 years of experience in production operations or support.</li><li>Mastery of Incident, Problem, and Change Management processes.</li><li>Significant experience with ServiceNow.</li><li>Excellent communication and coordination skills.</li></ul><p><u><em><strong>IT Operations Manager / Service Lead:</strong></em></u></p><br><br><ul><li>More than 6 years of experience in IT operations management.</li><li>ITIL v4 expertise.</li><li>Experience in managing major incidents and post-incident reviews.</li><li>Solid skills in service governance and operational reporting.</li></ul><p><u><em><strong>Dynatrace Engineer / Senior Dynatrace Engineer:</strong></em></u></p><br><br><ul><li>Proven experience with Dynatrace.</li><li>Administration of OneAgent, ActiveGate, and Management Zones.</li><li>Creation of dashboards and performance analysis.</li><li>Knowledge of Kubernetes and Cloud environments is appreciated.</li></ul><p><em><u><strong>Performance &amp; Load Testing Engineer:</strong></u></em></p><br><br><ul><li>Experience with JMeter, NeoLoad, or similar tools.</li><li>Application performance analysis.</li><li>Ability to identify and resolve scalability issues.</li></ul><p>** <strong>Technical skills sought:</strong></p><br><br><ul><li>ServiceNow</li><li>ITIL Foundation / ITIL v4</li><li>Dynatrace</li><li>Monitoring &amp; Observability</li><li>Incident Management</li><li>Problem Management</li><li>Change Management</li><li>SLA / KPI Reporting</li><li>JMeter / NeoLoad</li><li>Power BI</li><li>Kubernetes</li><li>Automation &amp; ITSM integration</li></ul><p><strong>Qualities sought</strong></p><br><br><ul><li>Sense of service and customer focus.</li><li>Analytical mind and ability to solve complex incidents.</li><li>Excellent interpersonal skills.</li><li>Rigor and sense of priorities.</li><li>Ability to work in dynamic and demanding environments.</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br>&nbsp;</p><br><br><ol><li>&nbsp;A first exchange by phone and Teams (or at our offices) with a member of the People &amp; Project team to discuss your profile, the position, and the company</li><li>&nbsp;A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Reactivity, well-paced exchanges, an optimal candidate experience guaranteed with a proposal within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your first day by our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills, thanks to the Accenture training catalog and specialized training through our school partnerships.</li><li>Advance your career thanks to our mobility policy.</li><li>Have extraordinary experiences with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, Football Tournament (CAM), Coaching and personal development, Top cake, Barbecue Day, Board Games, Annual party...)</li><li>Our recruitments are based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong><u>Missions:</u></strong></p><br><br><p>• Development of electrical components throughout all development phases.</p><br><br><p>• Alternator Development</p><br><br><p>• Starter Development</p><br><br><p>• Fuse and Relay Development</p><br><br><p>• Starter Ecotech</p><br><br><p>• LVS Battery Modeling</p><br><br><p>• 12V Converter Development</p><br><br> <br> Required profile : <p>You have an engineering degree or a BAC+5 (or equivalent) in electrical, electrical engineering, or power electronics, with 1 to 3 years of experience in the Automotive sector in a similar role.</p><br><br><ul><li>Dashboard management: CR, action plan management</li><li>Schedule management: creation, maintenance of the component development schedule (supplier activities + client activities: design, validation, calibration, factory delivery…etc…)</li><li>Risk management plan</li><li>Proficiency in project planning tools</li><li>Proficiency in PLM tools…</li><li>Good level of English. Ability to lead, synthesize…</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><b>HEOMI&nbsp;</b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency. </p><br><br> <br> Job : <p>Within the Development Department, you will be responsible for developing and retaining our network of partner brokers and prospects. You will contribute to the company's commercial development by managing a portfolio of brokers in a dedicated area, from one of the sites.</p><br><br><p>As such, your main responsibilities will be:</p><br><br><ul><li>Develop and retain a portfolio of brokers.</li><li>Recruit / prospect new partners and support the existing network.</li><li>Deploy the commercial strategy and promote the company's products.</li><li>Ensure commercial follow-up, reporting, and competitive intelligence.</li><li>Implement commercial actions and participate in events.</li></ul> <br> Required profile : <ul><li>You have a Bac+5 (Master's degree) in Commerce, Marketing, Management, Communication...</li><li>You have a good command of sales techniques and a good level of French, both written and spoken.</li><li>You are a tenacious, dynamic, responsive, motivated person with real interpersonal skills. Your active listening, sense of responsibility, and desire to develop results are among your qualities.</li></ul><p>If this position interests you, we offer you:</p><br><br><ul><li>To join a pleasant and friendly work environment.</li><li>A company where human resources are at the heart of the business strategy.</li><li>A motivating salary + performance bonuses</li><li>Training in insurance</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Operations Associate<br><br><b>Job Description:</b><p><b>About US:</b>&nbsp;</p><br><br><p>Join our dynamic <b>Customer Operations</b> team at <b>Arrow</b>! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!&nbsp;</p><br><br><p>As part of our company´s growth, <b>ARROW Morocco</b> is strengthening its teams and is looking for a <b>Sales Operation Associate,</b>&nbsp;</p><br><br><p><i>PLEASE ATTACH YOUR RESUME IN ENGLISH</i>&nbsp;</p><br><br><p>We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!&nbsp;</p><br><br><p><b>What You’ll Be Doing at Arrow?</b>&nbsp;</p><br><br><p>As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:&nbsp;</p><br><br><ul><li><p><b>Quotation Management:</b> Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities.&nbsp;</p><br><br></li></ul><ul><li><p><b>Automation:</b> Ensure all systems and data are aligned to drive automation across selling and service processes.&nbsp;</p><br><br></li></ul><ul><li><p><b>Price Support:</b> Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications.&nbsp;</p><br><br></li></ul><ul><li><p><b>Order Processing support:</b> Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Issue Resolution:</b> Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence.&nbsp;</p><br><br></li></ul><ul><li><p><b>Post-Invoice Adjustments:</b> Handle post-invoice adjustments both internally and externally when necessary.&nbsp;</p><br><br></li></ul><ul><li><p><b>Backlog Management:</b> Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Team Collaboration:</b> Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers.&nbsp;</p><br><br></li></ul><p><b>Who are we looking for?</b>&nbsp;</p><br><br><ul><li><p><b>English on min B2 </b>level (both spoken and written), additional language is an asset.&nbsp;</p><br><br></li></ul><ul><li><p>Good knowledge of MS Office, Excel is a plus&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer Service</b>, <b>Order Management </b>or <b>Sales experience&nbsp;</b>&nbsp;</p><br><br></li></ul><ul><li><p>Accountability&nbsp;</p><br><br></li></ul><ul><li><p><b>Communication and coordination</b> skills&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer-oriented </b>attitude&nbsp;</p><br><br></li></ul><ul><li><p><b>Team player</b>&nbsp;</p><br><br></li></ul><p><b>What is in it for you?</b>&nbsp;</p><br><br><ul><li><p>Full Permanent contract,&nbsp;</p><br><br></li></ul><ul><li><p>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</p><br><br></li></ul><ul><li><p>Very good working atmosphere in a team of passionate collaborators,&nbsp;</p><br><br></li></ul><ul><li><p>Work culture where you can make an impact,&nbsp;</p><br><br></li></ul><ul><li><p>Dynamic environment with a <b>friendly work atmosphere,</b>&nbsp;</p><br><br></li></ul><ul><li><p>Interesting career developmentopportunities in a quickly growing environment,&nbsp;</p><br><br></li></ul><ul><li><p>Working within an international organization, recognized worldwide in its sector.&nbsp;</p><br><br></li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b>&nbsp;</p><br><br><p><b>Our story</b>&nbsp;</p><br><br><p>As <b>Arrow Global Components (AGC)</b>, a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.&nbsp;</p><br><br><p><i>Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.</i>&nbsp;</p><br><br><p><span>#LI-HL1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>