Security inspector Jobs in Morocco
734 Jobs Found
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>
<h2 class="h5">Job description</h2>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>Your goal will be to ensure the validation of the performance, effectiveness, and robustness of AI models, by developing test strategies adapted to AI use cases (RAG, autonomous agents, LLMs), with particular attention to responsible and ethical aspects.</p><br><br><p>Your missions will be: </p><br><br><ul><li>Collaborate with product and data teams to ensure alignment of test results with business needs.</li><li>Develop the test approach, scenarios, and validation plans covering functional, non-functional (performance, security) aspects, and vulnerabilities.</li><li>Implement test processes and tools adapted to AI use cases (RAG validation, autonomous agents).</li><li>Track and share quality indicators (KPIs) to measure model effectiveness.</li><li>Industrialize AI testing practices within the teams.</li><li>Ensure technological watch on the evolution of AI testing frameworks and methodologies.</li><li>Be proactive in transforming concepts into operational testing solutions.</li></ul> <br> <br> Required profile : <p>Graduated with a Master's degree (Bac+5) in computer science.</p><br><br><p>Experience: Minimum 3 years.</p><br><br><p><u><strong>Required Skills: </strong></u></p><br><br><ul><li>Methodologies: Agile Testing, ISTQB guide, Data/AI acculturation (GenAI and non-GenAI)</li><li>Programming: Python, Pandas, NumPy</li><li>Generative AI: RAG, Prompt Engineering, Agentic, LLMs</li><li>AI Frameworks: LangChain, LangGraph or equivalents</li><li>AI Testing Tools: Giskard, RAGAS, Deep-Eval or similar model evaluation solutions</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From self-driving cars to life-saving robots, our digital and software technology experts think outside the box by providing unique R&D and engineering services across all business sectors. Join us for a career full of opportunities, where you can make a difference and no day is the same.</p><p>Capgemini Engineering is recruiting 2 interns: Mobile Developer Intern and Back-End / Full Stack Developer Intern, Bac+5 in Casablanca for a duration of 2-3 months.</p><p>As part of our CSR initiative, the Smart Carpool Network, an internal carpooling mobile application designed to reduce our employees' Scope 3 emissions, we are looking for two profiles to move from design to development.</p><p>The interns will build a real application from A to Z: geolocalized matching, real-time CO2 calculation, gamification, Azure deployment. A technical project with a concrete and measurable environmental impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Stagiaire Développeur Mobile (Flutter)</h2><p>Mastery of Flutter/Dart, REST API integration, Firebase/Supabase, Google Maps API, mobile interface management, and user experience.</p><p>He/She will be responsible for the development of the mobile application and all user-side functionalities.</p><h2>Stagiaire Développeur Back-End / Full Stack</h2><p>Mastery of Java Spring Boot or Node.js, REST API, databases (PostgreSQL/MySQL/Firebase), Git, and notions of security/GDPR.</p><p>He/She will be responsible for the design of back-end services, the database, the matching engine, authentication, notifications, and the calculation of impact indicators (CO2, shared kilometers, etc.).</p><h2>Profile Sought:</h2><ul><li>Level: Bac+5 / Master / Engineering School</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of strengthening our Data teams, we are looking for profiles capable of designing, industrializing and optimizing data platforms (batch & real-time) within distributed environments based on Cloudera.</font></font></p><p><font dir="auto" ><font dir="auto" >Your responsibilities:</font></font></p><p><font dir="auto" ><font dir="auto" >Development & Industrialization</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Develop massive data processing pipelines in PySpark (Batch and Real-Time / Streaming modes).</font></font></li><li><font dir="auto" ><font dir="auto" >Set up real-time streams via Kafka (topics, partitions, schemes, offsets) and ensure ingestion with NiFi.</font></font></li><li><font dir="auto" ><font dir="auto" >Model and optimize NoSQL schemas, especially on Cassandra (tables, keys, clustering, replication) and Hive.</font></font></li><li><font dir="auto" ><font dir="auto" >Integrate and transform data from multiple sources (APIs, databases, streams, files).</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Quality, Performance & Reliability</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Deploy Data Quality mechanisms (controls, monitoring, alerting).</font></font></li><li><font dir="auto" ><font dir="auto" >Optimize Spark processing (partitioning, tuning, data formats) specifically for distributed architectures.</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the supervision and resolution of incidents in a production environment.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >CI/CD & Governance</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Industrialize developments via CI/CD chains (automated testing, deployments).</font></font></li><li><font dir="auto" ><font dir="auto" >Documenting flows, models and best practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborating occasionally with third-party teams on Dataviz topics and collaborating with Data Scientists (particularly on customer segmentation algorithms).</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to data governance (catalogue, traceability, security).</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience: ~4 years of experience in distributed environments and Big Data architectures.</font></font></li><li><font dir="auto" ><font dir="auto" >Architecture: Strong interest and significant experience in On-Premise infrastructures.</font></font></li><li><font dir="auto" ><font dir="auto" >Spark / PySpark: Essential mastery in Batch and Streaming processing.</font></font></li><li><font dir="auto" ><font dir="auto" >NoSQL: Confirmed experience on Cassandra and/or Hive</font></font></li><li><font dir="auto" ><font dir="auto" >Streaming & Ingestion: Very good mastery of Kafka and NiFi</font></font></li><li><font dir="auto" ><font dir="auto" >Nice-to-have / Bonus: Good understanding of the Hadoop/HDFS ecosystem. Cloudera proficiency is a plus but remains optional.</font></font></li><li><font dir="auto" ><font dir="auto" >Concepts in Data Science (models of customer clustering/segmentation) and Dataviz tools.</font></font></li><li><font dir="auto" ><font dir="auto" >Tools & DevOps: Skills in Git, CI/CD (GitLab CI) and an orchestration tool (Airflow, Luigi, Prefect).</font></font></li></ul><p></p></section>
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<p><strong>About Delinea:</strong><br>Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.</p><br><p>Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.<br> </p><br><p>Apply today to help us achieve our mission.</p><br><p><strong>Summary:</strong></p><br><p>The Part-time Office Manager is responsible for the smooth day-to-day operation of the office and building facilities. This role ensures a safe, efficient, and well-maintained working environment for employees, visitors, and contractors. The position combines office management, facilities coordination, vendor oversight, and health & safety compliance.</p><br><p>The work schedule would be 3 days per week onsite: Tuesday, Wednesday, Thursday for 6 - 8 hrs per day. There may be occasional days outside of this schedule such as a big event/meetings, etc. where you would also be required to be in the office.</p><br><p><strong>What You'll Do:</strong></p><br><p><strong>Office Management</strong></p><br><ul><li><p>Oversee daily office operations and administrative functions</p><br></li><li><p>Ensure office spaces are clean, organized, and fully operational</p><br></li><li><p>Manage office supplies, equipment, and inventory</p><br></li><li><p>Coordinate with Workplace & Facilities Manager on seating plans, workspace setup, and office moves</p><br></li><li><p>Support staff with office-related needs and requests</p><br></li><li><p>Manage reception and visitor processes </p><br></li><li><p>Help with events coordination and manage visits from other Delinea sites.</p><br></li></ul><p><strong>Building & Facilities Management</strong></p><br><ul><li><p>Oversee maintenance and repair of building systems and infrastructure</p><br></li><li><p>Coordinate preventative maintenance schedules</p><br></li><li><p>Manage service contracts (cleaning, security, HVAC, waste, etc.)</p><br></li><li><p>Conduct regular building inspections and resolve issues promptly</p><br></li><li><p>Liaise with landlords, property managers, and contractors</p><br></li><li><p>Manage keys, access cards, and building security processes</p><br></li></ul><p><strong>Health, Safety & Compliance</strong></p><br><ul><li><p>Ensure compliance with health and safety regulations</p><br></li><li><p>Maintain safety records and compliance documentation</p><br></li><li><p>Coordinate fire drills and emergency procedures</p><br></li><li><p>Act as primary contact for safety incidents and reporting</p><br></li><li><p>Ensure signage and safety equipment are up to date</p><br></li></ul><p><strong>Projects & Improvements</strong></p><br><ul><li><p>Support office renovations and fit-out projects</p><br></li><li><p>Coordinate workplace improvement initiatives</p><br></li><li><p>Implement process improvements for office operations</p><br></li><li><p>Support Delinea employees with the booking of travel/tickets on the Concur system</p><br></li></ul><p><strong>Vendor & Contractor Management</strong></p><br><ul><li><p>Manage third-party vendors and service providers</p><br></li><li><p>Supervise contractors on-site</p><br></li></ul><p><strong>What You'll Bring:</strong></p><br><ul><li><p>Proven experience in office or facilities/building management</p><br></li><li><p>Strong organizational and multitasking skills</p><br></li><li><p>Good knowledge of building systems and maintenance practices</p><br></li><li><p>Understanding of workplace health and safety requirements</p><br></li><li><p>Strong communication and problem-solving skills</p><br></li><li><p>Proficiency in Microsoft Office or similar tools</p><br></li></ul><p><strong>We'd Love to See:</strong></p><br><ul><li><p>Facilities Management certification (desirable)</p><br></li><li><p>Health & Safety certification (desirable)</p><br></li><li><p>Experience managing multi-floor or multi-tenant buildings</p><br></li></ul><p><strong>Why work at Delinea? </strong></p><br><ul><li><p>We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.</p><br></li></ul><ul><li><p>We invest in people who are smart, self-motivated, and collaborative.</p><br></li></ul><ul><li><p>What we offer in return is meaningful work, a culture of innovation and great career progression.</p><br></li></ul><p><strong>At Delinea, our core values are STRONG and guide our behaviors and success:</strong></p><br><ul><li><p>Spirited - We bring energy and passion to everything we do</p><br></li></ul><ul><li><p>Trust - We act with integrity and deliver on our commitments</p><br></li></ul><ul><li><p>Respect - We listen, value different perspectives, and work as one team</p><br></li></ul><ul><li><p>Ownership - We take initiative and follow through</p><br></li></ul><ul><li><p>Nimble - We adapt quickly in a fast-changing environment</p><br></li></ul><ul><li><p>Global - We embrace diverse people and ideas to drive better outcomes</p><br></li></ul><p>We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.</p><br><p>We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. </p><br><p><em>Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</em></p><br><p><em>Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.</em></p><br> </div>
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Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset.
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<br> Job : <p>As part of strengthening our Network teams, we are looking for a Senior DevOps Administrator / Site Reliability Engineer (SRE) with strong expertise in Kubernetes, Google Cloud Platform (GCP), and infrastructure automation.</p><br><br><p>You will contribute to a strategic project aimed at automating the workflow for opening network flows to speed up processing times while ensuring a high level of security, quality, and compliance.</p><br><br><p>As part of an experienced team, you will participate in the design, development, and industrialization of automation solutions, while collaborating with the Network, Security, and Infrastructure teams.<br> </p><br><br><p><u><strong>Functions and responsibilities:</strong></u></p><br><br><p><br><strong>Automation & DevOps</strong></p><br><br><ul><li>Design and develop automation workflows for network operations.</li><li>Industrialize flow opening processes and reduce manual interventions.</li><li>Develop reliable, scalable, and secure solutions.</li><li>Participate in the continuous improvement of DevOps platforms and processes.</li></ul><p><strong>Cloud & Infrastructure</strong></p><br><br><ul><li>Administer and optimize Kubernetes and Google Cloud Platform (GCP) environments.</li><li>Deploy and maintain infrastructures using Infrastructure as Code (Terraform, Ansible).</li><li>Ensure the availability, performance, and resilience of the platforms.</li></ul><p><strong>Network & Security</strong></p><br><br><ul><li>Collaborate with network teams to automate flow opening requests.</li><li>Understand network architectures, security policies, and firewall rules.</li><li>Ensure deployment compliance with security standards.</li></ul><p><strong>Integration & APIs</strong></p><br><br><ul><li>Develop integrations with various tools via REST APIs.</li><li>Connect automation solutions to ticketing tools, secret management, and administration platforms.</li><li>Participate in setting up a data repository (Source of Truth) for network infrastructures.</li></ul><p><strong>Documentation & Continuous Improvement</strong></p><br><br><ul><li>Produce technical documentation (DAT, HLD, user guides).</li><li>Develop operational procedures and testing scenarios.</li><li>Define and monitor KPIs related to the performance of automated processes.</li><li>Participate in knowledge sharing and support teams in adopting DevOps and SRE best practices.</li></ul> <br> <br> Required profile : <p><u><strong>Technical Skills</strong></u></p><br><br><ul><li>More than 7 years of experience in DevOps, SRE, or Cloud platform administration.</li><li>Excellent mastery of Kubernetes and Google Cloud Platform (GCP).</li><li>Solid experience with automation tools such as Terraform and Ansible.</li><li>Good knowledge of network architectures, firewalling, routing, and security policies.</li><li>Experience with REST API integration.</li><li>Good command of workflow orchestration and automation tools.</li><li>Knowledge of infrastructure repositories (NetBox, Nautobot) is a plus.</li><li>Experience with privileged access management solutions (CyberArk or equivalent) is an asset.</li></ul><p><strong>Behavioral Competencies</strong></p><br><br><ul><li>Excellent analytical and problem-solving skills.</li><li>Strong ability to work in a complex and cross-functional environment.</li><li>Excellent written and oral communication skills.</li><li>Organizational skills, autonomy, and priority management.</li><li>Team spirit and willingness to share knowledge.</li><li>Focus on quality, continuous improvement, and customer satisfaction.</li><li>Ability to propose innovative and pragmatic solutions.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The goal of the mission is to ensure the continuity, quality, and performance of HRIS solutions (SAP HR, SuccessFactors, HR4U), by managing application delivery in coordination with business teams, technical teams, and stakeholders, in a nearshore and multi-context environment.</p><br><br><p>The consultant will be responsible for:</p><br><br><ul><li>Ensuring the quality of service, availability, and performance of HRIS application modules.</li><li>Monitoring incidents, requests, and changes not handled by the service desk.</li><li>Ensuring cyber compliance and application security (audits, fixes, MCO/MCS).</li><li>Supervising obsolescence, updates, changes, and maintainability of the solutions.</li><li>Daily synchronization of delivery between business, BA teams, and technical teams (TGITS, nearshore/offshore).</li><li>Liaising with integrators and competence centers.</li><li>Arbitrating priorities in collaboration with business and technical managers.</li><li>Building or co-consolidating the technical and functional roadmap.</li><li>Preparing and validating the transition to recurring mode (Move to Run).</li><li>Defining service levels, commitments, and expected quality criteria.</li><li>Ensuring the application of TGITS standards, methodologies, and SOX rules.</li><li>Keeping documentation up to date (processes, operations, security instructions).</li><li>Tracking the backlog, workload, milestones, and commitments.</li><li>Verifying the quality of deliverables and compliance with SLAs.</li><li>Producing structured and recurring reporting (dashboards, quality indicators, incidents, backlog, SLA, capacity).</li></ul> <br> <br> Required profile : <p>Graduated with a Bac+5 (Master's degree) in engineering school or equivalent university degree with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: 5 to 10 years of experience with HRIS solutions (SAP HR, SuccessFactors, or equivalent). Proven experience in managing application delivery for a critical scope with high business visibility.</p><br><br><p>Experience in the energy sector is a major asset.</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>HRIS: SAP HR, SuccessFactors, HR4U - operations, configuration, changes</li><li>HR Business Processes: payroll, training, talent, personnel administration</li><li>Delivery & Run: RUN/BUILD cycle, incident and backlog management, MCO/MCS, SLA</li><li>Compliance: application security, SOX rules, TGITS standards</li><li>Management: application roadmap, structured reporting, dashboards, capacity management</li><li>Cross-functional: coordination of multicultural teams, liaison with integrators and competence centers</li></ul> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>As a discipline expert and technical leader, drives functional performance by designing and implementing enterprise technology solutions that enable and accelerate delivery of new or improved products and services. Acts as a technical leader at group, department, and cross-functional levels, responsible for managing Technology, Solution, and System architectures and ensuring alignment with Enterprise Architecture standards. Provides architectural leadership and governance across key enterprise solutions, including service management and workflow technologies, to ensure scalability, security, and alignment with business objectives. </p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Develops and drives discipline strategy aligned with functional goals and key business objectives, including enterprise solution and system architecture. </li><li>Provides architectural leadership and design guidance for enterprise service management, ServiceNow, and enterprise solutions, ensuring alignment with enterprise standards and business needs. </li><li>Ensures quality and effectiveness of major initiatives through sound architectural design, early risk assessment, and implementation of mitigation strategies. </li><li>Partners with business, HR, OEC, IT, and BTS stakeholders to translate requirements into scalable and sustainable technology solutions. </li><li>Reviews and evaluates solution options, enhancements, and integrations to assess enterprise impact, security, and technical fit. </li><li>Advances technical expertise within the function by mentoring, advising, and sharing architectural best practices. </li><li>Identifies and evaluates emerging technology trends and incorporates relevant advancements into short- and long-term architectural planning. </li><li>Shapes and manages relationships with vendors and partners in alignment with corporate values and enterprise standards. </li><li>Ensures adherence to corporate and divisional policies, including security, compliance, data protection, and audit requirements. </li><li>Contributes to multi-year roadmaps and project plans, supporting proactive identification of risks and opportunities. </li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent education in Science or Technology-related field plus 9 years of experience; Master’s Degree or equivalent education in Science or Technology plus 8 years of experience; PhD in Science or Technology-related field or PharmD plus 4 years of experience. </li><li>Strong ServiceNow technical background in enterprise systems and solution architecture, preferably in regulated environments. </li><li>Experience designing and governing enterprise service management, Service Portal, Catalogs, HR, CSM, GRC solutions, and workflow automation. </li><li>Demonstrated ability to evaluate solution options and design architectures that balance business needs and long-term sustainability. </li><li>Proven ability to influence and collaborate with senior stakeholders and cross-functional teams. </li><li>Experience working in regulated environments with security and compliance considerations. </li><li>Strong leadership, communication, and mentoring skills. </li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Job Description</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a Snowflake Data Engineer to join our Data Engineering team. Your responsibilities will include the design, implementation, and optimization of data management solutions on the Snowflake platform, in collaboration with technical and business teams.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main missions</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Design, deploy and maintain data architectures on Snowflake.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working on integrating data from different sources (databases, APIs, files, etc.) into Snowflake.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring the performance and optimization of SQL queries in a Snowflake environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure data quality and the implementation of good data governance practices.</font></font></li> <li><font dir="auto" ><font dir="auto" >Set up and automate ETL/ELT processes with Snowflake.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with Data Science, Business Intelligence teams and other stakeholders to define data requirements.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the implementation of monitoring and alerting solutions to ensure data availability and quality.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the management of large and complex data while optimizing the costs of using Snowflake.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <p> <strong>Comp tences techniques</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Mastery of Snowflake (architecture, data sharing, performance, security).</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong skills in SQL (T-SQL, PL/SQL, etc.) and query optimization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with data integration tools such as Fivetran, Talend, or Apache NiFi.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in managing ETL/ELT pipelines on cloud platforms.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of Python or other languages for automation and data integration.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with Cloud environments (AWS, Azure, GCP) and associated services (S3, Redshift, BigQuery, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with Business Intelligence tools (Power BI, Tableau, Looker) is a plus.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Autonomy and ability to work independently.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good communication skills and collaborative spirit.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour and attention to detail in data and process management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong ability to solve complex problems and innovate in systems optimization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Adaptability and curiosity to learn new technologies and best practices in the sector.</font></font></li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Master's degree (Bac +5) in computer science, data engineering, or a similar field.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum of 3 years of experience in a similar position, with specific experience on Snowflake.</font></font></li> <li><font dir="auto" ><font dir="auto" >Snowflake certification (desired).</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><div><br> <p> <strong><font dir="auto" ><font dir="auto" >As a Methods & Industrialization Engineer, your responsibilities will be as follows*:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Assisting with the training of technical and production staff on aeronautical parts.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring of skills, authorizations and qualifications of maintenance and methods teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Complete management of technical documentation: creation, updating, distribution, and compliance with customer requirements and EN9100 standards.</font></font></li> <li><font dir="auto" ><font dir="auto" >Creation of industrial files and product ranges.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring the configuration of parts according to regulatory requirements.</font></font></li> <li><font dir="auto" ><font dir="auto" >Tooling management: registration, control, maintenance and validation according to quality procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation for and participation in quality audits.</font></font></li> <li><font dir="auto" ><font dir="auto" >Implementation of technical controls, ISPs, customer acceptance testing, quality surveys and corrective actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Technical assistance to operators, problem solving, definition of plans and sketches.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitoring of workload transfers between the CI (France) and CIM (Morocco) units.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participation in production operations (factory openings/closings, security, hygiene, environment, energy).</font></font></li> <li><font dir="auto" ><font dir="auto" >Supervision of technical teams: maintenance, methods, training.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organizing follow-up meetings and managing the actions to be carried out.</font></font></li> </ul> <p> <strong> <u><font dir="auto" ><font dir="auto" >Required skills and knowledge:</font></font></u> </strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Candidates must have a Bac+5 degree (Industrial Engineering, Process and Materials Engineering, Mechanical Engineering)</font></font></li> <li><font dir="auto" ><font dir="auto" >Having 3-5 years of experience in a similar position;</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of the company's industrial processes</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in Microsoft Office suite;</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of EN9100 and ISO9001 quality standards</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >You will be working in a dynamic and growing environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years.</font></font></li> <li><font dir="auto" ><font dir="auto" >You will benefit from a personalized integration program upon taking up your position, regular training within a group where career development prospects are rich and diverse.</font></font></li> <li><font dir="auto" ><font dir="auto" >We are committed to an environmental and social (CSR) policy in the areas of Biodiversity, Diversity & Inclusion, Parenthood, Ethics and Skills Development.</font></font></li> <li><font dir="auto" ><font dir="auto" >We aim for carbon neutrality by 2050 for all our activities.</font></font></li> <li><font dir="auto" ><font dir="auto" >We invest 5% of our turnover every year for the past 20 years in innovation for sustainable development.</font></font></li> </ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Data Expert</font></font></strong><font dir="auto" ><font dir="auto" > to join our team and play a strategic role in the management, analysis, and use of our data. As a Data Expert, you will be the technical point of contact for all data management issues within the company, ensuring data quality, security, and compliance while enabling its optimal use by business teams.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Responsibilities</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Data architecture and governance</font></font></strong><font dir="auto" ><font dir="auto" > : Design and implement robust and scalable data architectures, ensuring clear and effective data governance across the organization.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data quality management</font></font></strong><font dir="auto" ><font dir="auto" > : developing and implementing processes and tools to ensure the quality, consistency and reliability of data at each stage of its lifecycle.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling</font></font></strong><font dir="auto" ><font dir="auto" > : Create data models adapted to the needs of the business, ensuring their alignment with strategic objectives.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Advanced data analysis and exploitation</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze large datasets to extract relevant insights that support strategic decision-making. Design and implement dashboards and reports to facilitate business analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Security and compliance</font></font></strong><font dir="auto" ><font dir="auto" > : Ensure compliance of data management practices with current regulations (GDPR, etc.), and implement robust security protocols to protect sensitive data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support for business teams</font></font></strong><font dir="auto" ><font dir="auto" > : Working closely with operational, marketing, sales, etc. teams to understand their data needs and provide them with suitable solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Propose continuous improvements to data management processes, using the latest available technologies to maximize efficiency and reduce costs.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Staying at the forefront of trends in data management, Big Data, AI and analytics to anticipate developments and provide innovative solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Training and awareness</font></font></strong><font dir="auto" ><font dir="auto" > : Train and raise awareness among employees regarding data management, data quality and information security within the company.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Qualifications </font></font></p><div> <p> <strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Expertise in data management</font></font></strong><font dir="auto" ><font dir="auto" > : In-depth knowledge of best practices in data management, governance, data quality and security.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data management tools</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in data management tools (ETL, Data Warehousing, Data Lakes), as well as Business Intelligence solutions (Power BI, Tableau, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling skills</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data modeling methodologies (e.g. relational, dimensional modeling).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data analysis skills</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with analytical tools and statistical techniques for data analysis (Python, R, SQL, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of databases</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in relational (SQL Server, Oracle, MySQL) and non-relational (NoSQL) database management systems.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of Big Data technologies</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with Big Data platforms (Hadoop, Spark, etc.) and large-scale data processing tools.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data compliance and security</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data security standards and legal compliance, in particular the GDPR.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical English</font></font></strong><font dir="auto" ><font dir="auto" > : Good command of spoken and written English to interact with international teams and consult documentation.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Desired profile</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Bac +5 degree in computer science, data science, engineering or equivalent.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Minimum 5-7 years experience</font></font></strong><font dir="auto" ><font dir="auto" > in data management, with specific experience in data governance, quality and analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data Management certification</font></font></strong><font dir="auto" ><font dir="auto" > (DAMA, CDMP, etc.) or equivalent, a plus.</font></font></li> <li><font dir="auto" ><font dir="auto" >Solid experience in managing complex data projects in a dynamic environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong ability to transform technical challenges into solutions tailored to business needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical stakeholders.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills</font></font></strong><font dir="auto" ><font dir="auto" > , with the ability to identify opportunities for continuous improvement.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Strengths</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Experience in integrating data from various sources (internal applications, APIs, external data).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of AI and machine learning tools applied to data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience with Data Governance tools</font></font></strong><font dir="auto" ><font dir="auto" > (Collibra, Alation, Informatica, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in team management or technical 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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The French Institute of Morocco is recruiting a project coordinator on a service contract basis to oversee and coordinate the operational aspects of the Franco-Moroccan Cooperation in Education project. This project stems from the Franco-Moroccan Declaration of Intent for Cooperation in Education, signed during the state visit in October 2024. The Ministry of National Education, Preschool and Sports (MENPS) and the SCAC have identified three priority axes for this project:</p><ul><li>Fostering cooperation and partnerships between France and Morocco by engaging decentralized services of the French National Education system and the Moroccan Regional Academies of Education and Training (AREF) in supporting the implementation of sandwich courses within BTS programs in Morocco.</li><li>Contributing to the continuous and initial training of teachers by organizing training sessions for trainers from four CRMEFs identified as priorities by the MENPS.</li><li>Supporting Morocco in combating school dropout by assisting in the structuring of 20 "second chance" schools and reinforcing the linguistic skills of a pool of facilitators-teachers.</li></ul><p>To ensure the steering and operational coordination of this project, the French Institute of Morocco is recruiting a project coordinator on a service contract.</p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Global Project Coordination:</strong> Lead the implementation of activities outlined in the two project components, ensuring adherence to deadlines, budgets, and result indicators. Facilitate, prepare, and organize Steering Committee (COPIL) meetings; ensure follow-up of decisions and recommendations.</li><li><strong>Operational and Technical Monitoring:</strong> Manage the budget. Draft synthesis notes and progress reports. Valorize results. Report to IFM. Promote and implement the EFEM application. Prepare Brevo campaigns. Ensure financial monitoring of EFEM application registrations and user guide in collaboration with learning vibes and digischool (ordering, payment tracking) and logistics with institutions and end beneficiaries. Act as the liaison with beneficiaries (addressing technical and access difficulties, redirecting to tutorial videos) and monitor EFEM attendance with follow-ups if necessary. Develop a promotion plan for the EFEM application with identified partners from the PLF team, schedule appointments, and conduct post-presentation follow-ups.</li><li><strong>CRMEF Trainer Training:</strong> According to decisions made with the CNP and the R Inspector, organize the logistics for R Inspector expertise missions in Morocco. Monitor the development and dissemination of various reports by R Inspectors. Participate in different evaluations and draft meeting minutes.</li><li><strong>Preschool Support:</strong> Order positioning tests from CDLs. Monitor, liaising with preschool foundations and CDLs, positioning tests for targeted trainers/SEPs and educators (Souss Massa). Support preschool foundations in establishing a level mapping, in coordination with IFM experts. Monitor the development of the "French learning in the classroom" module: organize and follow meetings with experts, follow up, and draft meeting minutes.</li><li><strong>Support for Structuring the Network of "Second Chance" Schools:</strong> Collect data. Certifications / Language training. Monitor pedagogical support actions with GREF and RAE2C. Organize inspector mobility (subject to validation). Liaise with the French "second chance" school network for identified follow-up (RAE2C or Foundations).</li><li><strong>Communication and Valorization:</strong> Design communication actions around FEF. Develop communication tools and valorization materials (articles, presentations, etc.).</li><li><strong>Monitoring and Evaluation:</strong> Project end date: April 30, 2027. Draft the terms of reference for the external evaluation call for candidates. Support the selection of an external expert. Prepare the expert's mission program and mobilize partners.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Bac+3 degree in project management, international cooperation, education sciences, or international relations.</li><li>Proven experience in multi-partner project coordination.</li><li>Proficiency in project management, budget monitoring, and reporting.</li><li>Excellent writing and synthesis skills.</li><li>Mastery of office and collaborative tools.</li><li>Experience in education, training, or international cooperation is a plus.</li><li>Knowledge of French and Moroccan institutional actors is a plus.</li><li>Fluency in French is essential. Arabic is an asset.</li><li>Organizational skills and rigor, ability to prioritize.</li><li>Autonomy and initiative.</li><li>Excellent interpersonal skills and team spirit.</li><li>Adaptability and responsiveness.</li><li>Discretion and confidentiality.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Pre-Sales & Solution Design:</strong></p><br><p>• Act as the technical authority for LenelS2 and Honeywell Security portfolios including:</p><br><p>o Access Control Systems (ACS)</p><br><p>o Video Management Systems (VMS)</p><br><p>o Intrusion Detection Systems (IDS)</p><br><p>o Integrated Security Platforms</p><br><p>• Design end-to-end security architectures aligned with customer requirements, standards, and regulatory compliance.</p><br><p>• Perform value engineering, ensuring optimal technical and commercial solutions.</p><br><p><strong>Sales & Customer Engagement:</strong></p><br><p>• Partner closely with sales teams to support opportunity qualification, bid strategy, and deal closure.</p><br><p>• Deliver technical presentations, demonstrations, and proof-of-concepts (POCs) to customers, consultants, and partners.</p><br><p>• Respond to RFPs/RFQs, prepare compliance matrices, technical clarifications, and deviations.</p><br><p>• Build and maintain strong relationships with consultants, system integrators, and end users. Lead technical discovery sessions, site assessments, and requirement analysis.</p><br><p>• On quarterly basis, conduct live and digital events for customers (products sales certification training, webinars & NPI presentations)</p><br><p>Technical Leadership & Enablement:</p><br><p>• Serve as a mentor and technical escalation point for other application engineers.</p><br><p>• Support partners and internal teams through training, solution workshops, and best-practice sharing.</p><br><p>• Stay current on product roadmaps, cybersecurity requirements, and industry trends.</p><br><p><strong>Service Coordination:</strong></p><br><p>· Support the Services Sales team in preparing proposals, quotations, and tender documents.</p><br><p>· Keep a record of all potential service customers in the META region (SUSP, training, PES, CS, and Embedded services)</p><br><p>· Ensure timely review, approval, and submission of proposals in alignment with company policies.</p><br><p>· Maintain an accurate record of all opportunities, quotes, and pipeline updates in the NEX system.</p><br><p>· Coordinate with field service manager and sales teams for approvals, pricing, and compliance.</p><br><p>· Track project and contract status to ensure timely execution and closure.</p><br><p>· Serve as a point of contact for customers regarding service quotation updates, documentation, and project coordination.</p><br><p><strong>Training Coordination:</strong></p><br><p>· Plan and coordinate internal and external training programs (onsite and virtual).</p><br><p>· Keep track of all customers training records with regards to the number of certified engineers and certification validity.</p><br><p>· Follow up with all VARs and make sure that their certification requirements are being met.</p><br><p>· Ensure all VAR engineers are trained, and their certification is renewed annually and up to date with the latest release of the software.</p><br><p>· Manage logistics such as scheduling, venue arrangements, and materials.</p><br><p>· Coordinate all on demand and scheduled trainings for the entire META region.</p><br><p>· Maintain accurate training records and track compliance requirements.</p><br><p>· Keep track of all training revenues and ensure that the sales targets are being met every year.</p><br><p>· Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.</p><br><p>· Market company training programs to customers and provide information on benefits to encourage participation</p><br><p><strong>Commercial Excellence:</strong></p><br><p>· Develop and maintain weekly, monthly, and quarterly commercial performance reports.</p><br><p>· Track revenue, margin, order intake, pipeline, backlog, and forecast accuracy.</p><br><p>· Analyze sales KPIs including win rates, conversion ratios, pricing trends, and customer segmentation.</p><br><p>· Provide variance analysis against targets, budgets, and prior year performance.</p><br><p>· Design and manage dashboards using tools such as Power BI, Tableau, or CRM analytics.</p><br><p>· Automate reporting processes to improve accuracy and efficiency.</p><br><p>· Ensure data integrity and consistency across all business units</p><br><p>· Support Field Service managers with service pipeline tracking and forecast consolidation.</p><br><p>· Analyze forecast gaps and risk opportunities.</p><br><p>· Monitor sales cycle duration and deal progression metrics.</p><br><p>· Align reporting standards across regions and business units.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>Pre-Sales & Solution Design:</strong></p><br><p>• Act as the technical authority for LenelS2 and Honeywell Security portfolios including:</p><br><p>o Access Control Systems (ACS)</p><br><p>o Video Management Systems (VMS)</p><br><p>o Intrusion Detection Systems (IDS)</p><br><p>o Integrated Security Platforms</p><br><p>• Design end-to-end security architectures aligned with customer requirements, standards, and regulatory compliance.</p><br><p>• Perform value engineering, ensuring optimal technical and commercial solutions.</p><br><p><strong>Sales & Customer Engagement:</strong></p><br><p>• Partner closely with sales teams to support opportunity qualification, bid strategy, and deal closure.</p><br><p>• Deliver technical presentations, demonstrations, and proof-of-concepts (POCs) to customers, consultants, and partners.</p><br><p>• Respond to RFPs/RFQs, prepare compliance matrices, technical clarifications, and deviations.</p><br><p>• Build and maintain strong relationships with consultants, system integrators, and end users. Lead technical discovery sessions, site assessments, and requirement analysis.</p><br><p>• On quarterly basis, conduct live and digital events for customers (products sales certification training, webinars & NPI presentations)</p><br><p>Technical Leadership & Enablement:</p><br><p>• Serve as a mentor and technical escalation point for other application engineers.</p><br><p>• Support partners and internal teams through training, solution workshops, and best-practice sharing.</p><br><p>• Stay current on product roadmaps, cybersecurity requirements, and industry trends.</p><br><p><strong>Service Coordination:</strong></p><br><p>· Support the Services Sales team in preparing proposals, quotations, and tender documents.</p><br><p>· Keep a record of all potential service customers in the META region (SUSP, training, PES, CS, and Embedded services)</p><br><p>· Ensure timely review, approval, and submission of proposals in alignment with company policies.</p><br><p>· Maintain an accurate record of all opportunities, quotes, and pipeline updates in the NEX system.</p><br><p>· Coordinate with field service manager and sales teams for approvals, pricing, and compliance.</p><br><p>· Track project and contract status to ensure timely execution and closure.</p><br><p>· Serve as a point of contact for customers regarding service quotation updates, documentation, and project coordination.</p><br><p><strong>Training Coordination:</strong></p><br><p>· Plan and coordinate internal and external training programs (onsite and virtual).</p><br><p>· Keep track of all customers training records with regards to the number of certified engineers and certification validity.</p><br><p>· Follow up with all VARs and make sure that their certification requirements are being met.</p><br><p>· Ensure all VAR engineers are trained, and their certification is renewed annually and up to date with the latest release of the software.</p><br><p>· Manage logistics such as scheduling, venue arrangements, and materials.</p><br><p>· Coordinate all on demand and scheduled trainings for the entire META region.</p><br><p>· Maintain accurate training records and track compliance requirements.</p><br><p>· Keep track of all training revenues and ensure that the sales targets are being met every year.</p><br><p>· Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.</p><br><p>· Market company training programs to customers and provide information on benefits to encourage participation</p><br><p><strong>Commercial Excellence:</strong></p><br><p>· Develop and maintain weekly, monthly, and quarterly commercial performance reports.</p><br><p>· Track revenue, margin, order intake, pipeline, backlog, and forecast accuracy.</p><br><p>· Analyze sales KPIs including win rates, conversion ratios, pricing trends, and customer segmentation.</p><br><p>· Provide variance analysis against targets, budgets, and prior year performance.</p><br><p>· Design and manage dashboards using tools such as Power BI, Tableau, or CRM analytics.</p><br><p>· Automate reporting processes to improve accuracy and efficiency.</p><br><p>· Ensure data integrity and consistency across all business units</p><br><p>· Support Field Service managers with service pipeline tracking and forecast consolidation.</p><br><p>· Analyze forecast gaps and risk opportunities.</p><br><p>· Monitor sales cycle duration and deal progression metrics.</p><br><p>· Align reporting standards across regions and business units.</p><br><br>Qualifications:<br><p>• Bachelor’s degree in engineering (Electrical, Electronics, Computer, or related field).</p><br><p>• Proficient in Arabic and English language</p><br><p>• 8+ years of experience in security systems pre-sales / application engineering.</p><br><p>• Strong hands-on experience with:</p><br><p>o Honeywell Security products (ACS, VMS, Intrusion, integration platforms)</p><br><p>o Third party security systems</p><br><p>• Proven experience in large-scale, multi-site, and integrated security projects.</p><br><p>• Experience working with consultants, EPCs, and system integrators in Egypt and Africa Region</p><br><p><strong>We value:</strong></p><br><p>• Excellent presentation, communication, and stakeholder management skills.</p><br><p>• Ability to work independently and manage multiple opportunities simultaneously.</p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br><p><strong>Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!</strong><br><strong>#TheFutureIsWhatWeMakeIt</strong></p><br> </div>
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Company culture : <p><strong>Aba Technology</strong> is a company driven by <strong>innovation</strong>, where creativity, experimentation, and bold thinking shape everyday work. This entrepreneurial mindset is supported by strong <strong>structure and process discipline</strong>, ensuring efficiency and consistent quality. Teams thrive in a collaborative and caring environment that values trust, support, and close teamwork. While <strong>performance and competition</strong> play a lighter role, the focus remains on agility, collective alignment, and impactful innovation.
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<br> Job : <p><strong>Technical Leadership</strong><br>• Define the frontend architecture (choice of frameworks, design system, project structure, state management strategy, micro-frontends if applicable).<br>• Establish and enforce code standards (guidelines, linting, conventions, systematic code reviews).<br>• Make technical decisions and manage technical debt (technical roadmap, planned refactoring).<br>• Carry out the most complex developments and proofs of concept.<br>• Ensure quality through testing strategy (unit, integration, E2E - Jest/Vitest, Testing Library, Playwright/Cypress).<br> </p><br><br><p><strong>Team Management</strong><br>• Mentor and develop the skills of a team of 3 to 6 frontend developers (mentoring, pair programming, regular feedback).<br>• Participate in recruitment (technical interviews, tests) and onboarding of new hires.<br>• Lead technical rituals (architecture reviews, frontend guilds, knowledge sharing).<br>• Estimate workload and contribute to sprint planning and estimations.<br> </p><br><br><p><strong>Product and Design Collaboration</strong><br>• Work closely with Product Managers and UX/UI designers to transform mockups into high-performing and accessible interfaces.<br>• Challenge functional specifications from a feasibility and user experience perspective.<br>• Contribute to the construction and governance of the design system.<br> </p><br><br><p><strong>Performance, Accessibility, and Security</strong><br>• Optimize web performance (Core Web Vitals, lazy loading, code splitting, caching, SSR/SSG).<br>• Ensure accessibility (WCAG 2.1/2.2, RGAA) and cross-browser/cross-device compatibility.<br>• Apply frontend security best practices (CSP, XSS/CSRF protection, secure token management) in coordination with security teams.<br>• Oversee frontend monitoring (Sentry, performance analytics, RUM).<br> </p><br><br><br> <br> <br> Required profile : <p><br><strong>Hard Skills</strong><br>• Education: Master's degree in Computer Science or equivalent (experience is valued).<br>• Experience: 5 to 8 years in frontend development, with at least 1 year in a lead or technical referent role.<br>• Assets: Open-source contributions, design system experience, backend knowledge (Node.js) to communicate with fullstack teams.<br>• Languages: JavaScript (expert), TypeScript (expert), HTML5, CSS3/Sass.<br>• Frameworks: In-depth mastery of React JS with Next.js/Nuxt a plus.<br>• State management: Redux, Zustand, or equivalents.<br>• Tooling: Vite/Webpack, npm/pnpm, monorepos (Turborepo/Nx).<br>• Testing: Jest/Vitest, Testing Library, Playwright, or Cypress.<br>• APIs: REST and GraphQL consumption, cache and error management.<br>• Design systems: Storybook, design tokens, reusable components.</p><br><br><p><strong>Soft Skills:</strong></p><br><br><p>• Natural leadership and ability to unite without direct hierarchical authority.<br>• Excellent communication (technical explanation to non-technical people).<br>• Product and user experience mindset.<br>• Demand for quality balanced with pragmatism (time-to-market).<br>• Ability to make decisions and stand by them.</p><br><br><br> <br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Retention Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Manage and optimize the return journey from the customer’s first request to final resolution; Convert refund requests into exchanges, replacements, store credit, or upsell opportunities; Build retention scripts and save-offer playbooks based on customer intent and return reason; Build strong and lasting customer relationships; Monitor the online customer journey and identify friction points in product pages, checkout, post-purchase, and return flows; Support customers through chatbot and live calls to improve resolution rates and reduce the need for returns; Collaborate with Marketing, CX, Product, and Webstore teams to improve the post-purchase experience and reduce friction; Handle sensitive customer data with care and security.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level for both spoken and written) ; Minimum 2 years of experience in Customer Support, Customer Success, Retention, or eCommerce operations ; Commercial mindset with a focus on saving revenue, reducing returns/refunds where appropriate, and improving the overall customer experience; Comfortable negotiating and presenting alternatives (exchanges, upgrades, store credit, etc.<br>) to achieve retention outcomes; Hands-on experience with CRM systems, chatbot tools, ticketing systems, and/or call center workflows; Ability to configure and optimize basic workflows, scripts, and dashboards within these tools; Strong ability to work cross-functionally with Customer Support, IT, Marketing, Product, and Webstore teams; Analytical ability to identify patterns, recurring issues, and improvement opportunities in customer behavior and processes; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 3 PM–11 PM CET; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Retention Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 345</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a Dynamics 365 Expert to join our team and contribute to the deployment, customization, and optimization of the Dynamics 365 solution within our company. As an expert, you will work on strategic projects to improve our business processes and integrate best practices in the use of this platform. You will also be responsible for training and technical support for internal users.</font></font></p> <p> <strong>Missions :</strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Dynamics 365 design and customization</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze business needs and design customized solutions on Microsoft Dynamics 365 (CRM, Finance & Operations, Sales, Customer Service, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Development and integration</font></font></strong><font dir="auto" ><font dir="auto" > : Develop technical solutions on Dynamics 365 using languages such as C#, JavaScript, as well as development tools (Power Platform, Power Automate, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Migration and upgrade management</font></font></strong><font dir="auto" ><font dir="auto" > : Lead migration projects to Dynamics 365 or platform updates while ensuring service continuity.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Collaborate with business teams to identify areas for improvement and propose solutions to optimize customer relationship management, finance, sales, etc. processes.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical support and training</font></font></strong><font dir="auto" ><font dir="auto" > : Provide high-level technical support to internal users. Train and support teams in the optimal use of Dynamics 365.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Monitor developments in the Dynamics 365 platform and propose continuous improvements to existing solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Documentation and reporting</font></font></strong><font dir="auto" ><font dir="auto" > : Write technical documentation and performance reports to ensure traceability and understanding of projects.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bac +5 in computer science, software engineering, or equivalent field.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 5 years of experience on Microsoft Dynamics 365 projects, with in-depth expertise in customizing, integrating and optimizing this platform.</font></font></li> </ul> <p> <strong>Comp tences techniques</strong> :</p> <ul> <li><font dir="auto" ><font dir="auto" >Expertise in the implementation, customization and administration of Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of associated development tools and languages (C#, JavaScript, Power Apps, Power Automate, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of Dynamics 365 modules (Sales, Customer Service, Finance & Operations, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in integration with other systems (ERP, CRM, external databases, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of best practices in security and permissions management in Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of Agile project methodologies and associated project management tools (Azure DevOps, Jira, etc.).</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Personal skills</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul> <li><font dir="auto" ><font dir="auto" >Analytical mind, rigor and ability to solve complex problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, leadership and ability to work in a team within an agile environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills and ability to simplify technical concepts for non-technical users.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proactivity and ability to anticipate the needs of the trades.</font></font></li></ul></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As a Microsoft Dynamics 365 technical expert, you will work on strategic projects to improve our business processes and integrate best practices in the use of this platform. You will also be responsible for training and technical support for internal users.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your main responsibilities will include:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Dynamics 365 design and customization</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze business needs and design customized solutions on Microsoft Dynamics 365 (CRM, Finance & Operations, Sales, Customer Service, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Development and integration</font></font></strong><font dir="auto" ><font dir="auto" > : Develop technical solutions on Dynamics 365 using languages such as C#, JavaScript, as well as development tools (Power Platform, Power Automate, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Migration and upgrade management</font></font></strong><font dir="auto" ><font dir="auto" > : Lead migration projects to Dynamics 365 or platform updates while ensuring service continuity.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Collaborate with business teams to identify areas for improvement and propose solutions to optimize customer relationship management, finance, sales, etc. processes.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical support and training</font></font></strong><font dir="auto" ><font dir="auto" > : Provide high-level technical support to internal users. Train and support teams in the optimal use of Dynamics 365.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Monitor developments in the Dynamics 365 platform and propose continuous improvements to existing solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Documentation and reporting</font></font></strong><font dir="auto" ><font dir="auto" > : Write technical documentation and performance reports to ensure traceability and understanding of projects.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bac +5 in computer science, software engineering, or equivalent field.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 5 years of experience on Microsoft Dynamics 365 projects, with in-depth expertise in customizing, integrating and optimizing this platform.</font></font></li> </ul> <p> <strong>Comp tences techniques</strong> :</p> <ul> <li><font dir="auto" ><font dir="auto" >Expertise in the implementation, customization and administration of Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of associated development tools and languages (C#, JavaScript, Power Apps, Power Automate, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of Dynamics 365 modules (Sales, Customer Service, Finance & Operations, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in integration with other systems (ERP, CRM, external databases, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of best practices in security and permissions management in Dynamics 365.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of Agile project methodologies and associated project management tools (Azure DevOps, Jira, etc.).</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Personal skills</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul> <li><font dir="auto" ><font dir="auto" >Analytical mind, rigor and ability to solve complex problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, leadership and ability to work in a team within an agile environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills and ability to simplify technical concepts for non-technical users.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proactivity and ability to anticipate the needs of the trades.</font></font></li></ul></li></ul></div><p></p></section>