Security Officer Jobs in Morocco

<p><font dir="auto" ><font dir="auto" >The Vital Hiring Spirit. The group has grown over the last 20 years by following an ambitious and forward-looking strategy. It offers its 1,300+ active clients centralized expertise for their digital transformation challenges (ERP, Data, CRM), while guaranteeing optimal security for their information systems through dedicated cybersecurity support. As a recognized partner of software publishers (Microsoft, SAP) with 16 agencies in France, TVH Consulting brings a unique value proposition to the market. Employees define TVH Consulting as a collaborative, dynamic company focused on friendliness, trust, involvement, and mutual support. People are therefore at the heart of our success, as is professional excellence, which resonates daily in each of our projects, delivered with passion by our 400 experts. TOGETHER, let's create your path. Your future team: Experts in business consulting, the Microsoft Business Central team is currently composed of over 70 experts with different specializations: accounting, logistics, production, trade, etc. Due to the growth of our needs within our Microsoft support team, we are recruiting a Microsoft Business Central Functional Support Consultant.</font></font></p><p><font dir="auto" ><font dir="auto" >Your future missions: At the heart of our clients' business challenges, you will provide support and functional guidance to guarantee the performance and proper use of the ERP. Your missions will consist of: Providing functional support to users; Analyzing incidents and proposing appropriate solutions; Configuring and developing Business Central according to business needs; Supporting users (training, best practices, documentation); Participating in the continuous improvement and evolution of the solution; Liaising with the technical teams. You will primarily work on the following modules: finance, purchasing, sales, and inventory.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >With a Bachelor's or Master's degree (or equivalent), you have at least 5 years of experience as an ERP Consultant at Business Central or Navision. You have a good understanding of business processes (finance, supply chain, management). You are comfortable with functional configuration and needs analysis. You are able to handle several projects simultaneously. You have a good level of English. You have strong analytical and summarization skills. Good to know: QVCT (Quality of Work Life) integrated into our quarterly CSR initiatives, paid leave, employee benefits, company health insurance contribution, work-life balance (remote work possible). Our process and your interviews: An initial phone call followed by an interview with Priya, our Recruitment Officer. A second interview with Jean-Pierre, our Business Central Business Unit Manager. Feedback, whether positive or negative.</font></font></p>

<p>YOUR MISSION:</p><p><br></p><p>&nbsp;Reporting to the Digital Workplace Department, you will collaborate closely with the Service Delivery Manager and the architect.</p><p><br></p><p>DWP, the cybersecurity teams, the Project Office, and our industry partners.</p><p>Your responsibilities cover four main pillars:</p><p>1. Technical management of the M365 platform:</p><p>• Governance of the M365 environment (Exchange Online, SharePoint, Teams, OneDrive, Entra ID)</p><p>• Lifecycle management: identities, groups, licenses, external shares</p><p>• Monitoring and continuous improvement of service quality (via Nexthink Infinity, Microsoft Analytics,</p><p>Graph/PowerShell logs, etc.)</p><p>• Integration of generative AI solutions (Microsoft Copilot, RAG with Graph API or Azure OpenAI) to</p><p>improve usability</p><p>• Standardization and optimization of usability: site templates, Teams templates, retention policies, etc.</p><p>• Definition and maintenance of Group M365 standards (use cases, configurations, technical patterns).</p><p>• Proactive reduction of functional and technical fragmentation.</p><p>• Active contribution to decisions regarding the balance between local needs and Group models.</p><p>• Value-driven management &amp; indicators</p><p>o Monitoring the actual adoption of collaborative and AI practices. Contribution to indicators:</p><p>▪ user experience quality (Nexthink), service adoption,</p><p>▪ operational efficiency, reduction of pain points.</p><p>o Participation in a value-driven management approach, not solely based on technology.</p><p>2. Industrialization &amp; Automation:</p><p>• Development of advanced PowerShell scripts to automate recurring operations</p><p>• Use of Microsoft Graph API, Logic Apps, and Power Automate to orchestrate intelligent workflows</p><p>• Industrialization of technical tasks (provisioning, cleanup, reporting, deprovisioning)</p><p>• Contribution to CI/CD pipelines for M365 artifacts (runbooks, Logic App flows, Power</p><p>Platform connectors)</p><p>• Integration with ServiceNow (ITSM process automation): runbooks, service catalogs</p><p>• Leveraging Nexthink data (collaborative use, user experience quality) to drive the</p><p>improvement roadmap</p><p>3. Operations Support &amp; Managed Service Provider Relationship Management:</p><p>DWP – M365 Tech Lead – Job Description</p><p>• Contribution to operational governance: participation in committees (run, security, project)</p><p>• Management of offshore activities (level 2/3 support, task delegation)</p><p>• Analysis of major incidents, remediation plans, and post-mortem reviews</p><p>• Production and updating of KPIs / Service SLAs and performance dashboards</p><p>4. Cross-functional technical expertise &amp; technology monitoring:</p><p>• Expert advisor on Smart Collaboration technologies</p><p>• Analysis of technical risks related to security/GDPR/compliance projects</p><p>• Participation in architectural choices, definition of technical patterns</p><p>• Continuous monitoring of M365 innovations (evolution and new services)</p><p>5. Industrialization, automation &amp; MANHATTAN program:</p><p>• Contribution to the OVERLORD/MANHATTAN Automation Hub:</p><p>o automation of user journeys (onboarding, lifecycle, provisioning),</p><p>o orchestration via Graph API, Logic Apps, Power Automate, Azure Functions,</p><p>o strong integration with ServiceNow (catalog, runbooks, ITSM automation).</p><p>• “Automation by design” approach for new M365 services.</p><p>6. Transformation of uses:</p><p>• Deployment and integration of generative AI solutions as a tool for transforming daily work.</p><p>• Contribution to Reinvent/Adopt use cases (task automation, decision support, knowledge</p><p>access).</p><p>• Collaboration with the security, data, and AI Factory teams on controlled use cases.</p><p>DWP – Tech Lead M365 – Job Description</p><p>Required Technical Skills</p><p>• Ability to challenge the existing system and propose simplifications.</p><p>• Product/service platform culture.</p><p>• Ability to work in a transformation context, with discipline and prioritization.</p><p>• Comfort in complex, multi-stakeholder, multi-country environments.</p><p>Skills:</p><p>Microsoft 365 environment; Expertise in Exchange Online, SharePoint, Teams, OneDrive, Entra ID;</p><p>Scripting and DevOps</p><p>; Automation;</p><p>Observability</p><p>; ITSM;</p><p>Security and compliance.</p><p>Desired profile:</p><p>Advanced PowerShell, Microsoft Graph API, Logic Apps, Power Automate;</p><p>Runbook design, deployment of automated workflows;</p><p>Nexthink Infinity, Power BI, Microsoft monitoring tools;</p><p>Knowledge of ServiceNow workflows (integration, automation);</p><p>RBAC, MFA, DLP, classification, audit, Zero Trust;</p><p>Professional English (reading, writing, speaking) essential.</p><p>Beyond technical expertise, we are looking for someone capable of leading a transformation,</p><p>industrialization, and automation trajectory, and actively contributing to the modernization of</p><p>the Group's IT and collaborative practices.</p><p>• Higher education (Master's degree or equivalent) in computer science</p><p>• Proven experience in the administration and evolution of the Microsoft 365 platform in a</p><p>complex environment</p><p>• Strong organizational skills, rigor, and ability to work in a cross-functional team (offshore/onshore)</p><p>• Essential developer background (scripting, APIs, CI/CD)</p><p>• Curiosity, autonomy, analytical skills, and proactive approach</p><p>• Strong interest in staying up-to-date with technological advancements (Cloud, generative AI, automation)</p><p>Additional qualifications that will make a difference</p><p>: • Experience integrating or using Microsoft Copilot, Syntex, or Azure AI services</p><p>• Proficiency with Nexthink Infinity for managing user experience</p><p>• Knowledge of ServiceNow (ITSM, automation, catalog management)</p><p>• Active participation in large-scale industrialization or migration projects</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>General Mission:</strong></p><br><br><p>The IT Development Project Manager is responsible for developing IT solutions adapted to user needs, with the goal of digitizing management processes and optimizing the operational functioning of the various Lydex entities.<br>He/She is also responsible for the maintenance, optimization, and evolution of IT systems and business applications.</p><br><br><p><strong>Main Missions:</strong></p><br><br><p>• Analyze the functional needs of business teams to propose IT solutions adapted to the digital evolution of management processes;<br>• Develop digital solutions (software) to automate data collection and analysis in order to improve the athletic performance of Lydex student-athletes;<br>• Design, conceive, develop, and deploy custom management applications according to user requirements;<br>• Perform validation tests and ensure follow-up on the implementation of developed solutions;<br>• Participate in the training and support of users on new applications and tools implemented;<br>• Ensure the integration of new solutions with existing systems;<br>• Manage hosting, backup, security, and related technical configurations in collaboration with specialized providers;<br>• Identify areas for improvement in existing systems and propose technical solutions to enhance operational efficiency;<br>• Ensure the stability and security of the technical infrastructures supporting the applications;<br>• Diagnose and resolve technical incidents, ensuring their resolution within the given deadlines;<br>• Provide technical support to internal users on issues related to information systems, business applications, hardware, and software;<br>• Keep technical documentation up-to-date regarding incidents, resolutions provided, and support processes;<br>• Conduct continuous technological watch to integrate new technologies or methodologies that can improve existing solutions.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><strong>KNOWLEDGE:</strong></p><br><br><p>• Bac+5 level diploma, preferably in Software Engineering or IT Development.<br>• Some prior experience in IT development is desirable.</p><br><br><p><strong>SKILLS:</strong></p><br><br><p>• Ability to analyze and understand business needs to translate them into technical solutions;<br>• Good knowledge of project management;<br>• Strong command of programming languages (e.g., Python, C++, PHP).<br>• Mastery of web application development tools (HTML/CSS, front-end frameworks like React, Angular, Vue.js).<br>• Knowledge of operating systems (Windows, Linux...) and server environments.</p><br><br><p><strong>PERSONAL ATTRIBUTES:</strong></p><br><br><p>• Ability to solve technical problems<br>• Teamwork skills<br>• Responsiveness<br>• Good analytical skills<br>• Organizational skills<br>• Rigor<br>• Autonomy<br>&nbsp;<br>&nbsp;</p><br><br> <br><br> </div>

<p>Evolution and sustainability of the logistics ecosystem: Development and integration of new functionalities (Fullstack) for transport and logistics applications. Integration of data-driven and AI solutions to optimize processes.<br>Development of complex interfaces: Design of dynamic interfaces for the visualization of third-party KPIs.<br>Proactive maintenance, performance and security: Technical watch to anticipate stack obsolescence. Application of security patches and code optimization. Guarantee of a maximum level of reliability and scalability.<br>Collaboration with the QE team: Automation of tests (UI, Performance, API). Continuous improvement of product quality (QE score &gt; 80%).</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>More than 7 years in Fullstack development (Java/Angular, Back-end dominant).</li><li>Experience on distributed systems and high volume.</li><li>Experience in the retail/mass distribution sector is a plus.</li><li>Languages &amp; Frameworks: Java, Spring Boot, Angular.</li><li>Architecture: Clean Architecture, microservices, event-driven.</li><li>Tools: Regular use of generative AI tools.</li><li>Maintenance: Evolution and maintenance of existing applications.</li></ul><h2>Nice to Have</h2><ul><li>Databases: Relational and document-oriented.</li><li>DevOps: CI/CD, good DevOps practices.</li><li>Versioning: Git.</li><li>Quality: SOLID, YAGNI, test coverage (Sonar).</li><li>Methods: Agile/Scrum.</li></ul><h2>Soft Skills</h2><ul><li>Fluent communication in French (oral/written).</li><li>Analytical and problem-solving skills.</li><li>Teamwork and adherence to deadlines.</li><li>Continuous improvement of practices and results.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new commercial opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, public address systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographical areas</li><li>Ensuring active and structured prospecting to generate new commercial opportunities</li><li>Conducting continuous market monitoring (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (prescribers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the detection and pre-qualification phases</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-field offer (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience: </strong>Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the Business Unit.</li></ul><p><strong>Key Skills:</strong> business development and prospecting with large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; commercial pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a prescriber network; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of manufacturer ecosystems (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influence and communication skills, autonomy and initiative.<br><strong>Location &amp; Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French required; professional English required; Arabic appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department &amp; suppliers)</li></ul> <br><br> </div>

<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Perform physical inventories for the food and beverage and retail areas as required. Perform routine analysis on product mix/margin and guest preference information to help the operations staff understand the impact of their merchandising efforts on revenue. Assist with inputting prices, menu changes and user changes in the point of sale (POS) system. Input receipt of all food, beverage and non-food products into the inventory and into the receipt part of the purchasing system. Investigate all measurement unit issues and noticeable price variances as required. Update all inventory requisitions through the inventory and purchasing system. Assist in the calculation of potential cost of sale ratios. Maintain master cost files and receipts. Perform random checks to verify all products are stored appropriately and secured.</p> <p> </p> <p>Follow all company policies and procedures; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma G.E.D. equivalent.</p> <p>Related Work Experience: At least 3 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p><br>Contribute to the deployment, improvement, and maintenance of the company's various management systems by participating in the formalization of processes, document management, action plan follow-up, audit preparation, and continuous improvement of governance, quality, and risk management practices.<br>The job holder supports process owners and business managers in certification and compliance efforts.<br><strong>Main Activities</strong></p><br><br><p><br><strong>Management Systems: </strong><br>• Participate in the updating and monitoring of the Quality Management System.<br>• Participate in the deployment and maintenance of company management frameworks: ISO 27001 (Information Security)<br>• Contribute to the drafting, updating, and dissemination of procedures, operating methods, and quality documents.<br>• Ensure good document management and compliance with rules.<br>• Monitor action plans.<br><strong>Process Mapping and Improvement</strong><br>• Participate in mapping company processes.<br>• Identify opportunities for process improvement.<br>• Contribute to the formalization of workflows and operating methods.<br>• Participate in workshops with different business departments.<br><strong>Performance Management</strong><br>• Collect and consolidate indicators.<br>• Update dashboards and reports.<br>• Participate in the analysis of results and monitoring of corrective actions.<br><strong>Audits and Compliance</strong><br>• Participate in the preparation of internal and external audits.<br>• Contribute to monitoring discrepancies and action plans.<br>&nbsp;</p><br><br> <br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description Summary of Responsibilities: Reporting to the Executive Chef, the essential responsibilities and functions of the position include, but are not limited to: Providing professional, engaging, and attentive service to clients while assisting colleagues; Organizing and overseeing the quality and quantity of dishes offered and coordinating production related to all banquets; Reviewing all banquet orders and ensuring that all dishes are prepared and setups completed; Organizing preparatory meetings for colleagues each work period; Participating in the development of new proposals and presentations for banquets; Monitoring the staff budget and productivity in accordance with established guidelines; Ensuring the training of new colleagues; Ensuring the cleanliness and maintenance of all work areas, utensils, and equipment; Adhering to all kitchen policies, procedures, and service standards; and Adhering to all hygiene policies. Safety and security during the handling of food and beverages. Other tasks, as assigned.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in a management position in the culinary field. A diploma or certificate in a culinary discipline is an asset. Proven experience in cost control, including food, equipment, labor, and waste, to achieve food quality and financial objectives for the hotel. Knowledge of Microsoft Windows applications. Excellent interpersonal and problem-solving skills. Highly responsible and reliable. Ability to work effectively under pressure in a fast-paced environment. Ability to work as part of a team. Knowledge of current trends. Ability to focus on customer needs while remaining calm and courteous at all times. Prior experience in a management position in the culinary field.</font></font></p>

<p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p><br></p><p><b>Position Overview</b></p><p>We are seeking a dynamic and experienced Director to lead SME Business Development in North Africa. This senior leader will be responsible for driving our sales strategy in a complex and evolving payments landscape, focusing on delivering innovative payment solutions to fintechs and large issuing banks specifically for their Small and Medium Enterprise (SME) customer base. The successful candidate will play a pivotal role in Mastercard's growth strategy, leveraging deep industry knowledge to create differentiated value propositions that address client pain points and drive adoption of Mastercard solutions within the SME sector.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Strategic Leadership</p><ul><li>Develop and execute comprehensive regional sales strategies aligned with Mastercard's North Africa business objectives</li><li>Lead a high-performing team of 4+ sales professionals, providing coaching, mentoring and performance management</li><li>Collaborate with cross-functional teams to identify market opportunities and drive revenue growth</li><li>Establish and maintain strong executive-level relationships with key clients and partners</li><li>Represent Mastercard at industry events and speak authoritatively on payment trends and innovations</li></ul><p>Client Solutions</p><ul><li>Understand the complex needs and pain points of fintechs and large issuing banks across diverse North Africa, specifically as they relate to their SME customer base</li><li>Create differentiated value propositions that address client challenges in serving SME customers and deliver measurable business outcomes</li><li>Oversee the development of strategic account plans for key clients, ensuring alignment with their SME business priorities</li><li>Drive adoption of Mastercard's innovative payment solutions for SME customers across North Africa</li><li>Develop and articulate compelling business cases to prospective clients that showcase the value of Mastercard solutions for their SME offerings</li><li>Expertise in SFDC management</li></ul><p>Market Intelligence</p><ul><li>Maintain in-depth knowledge of the African payments landscape, including regulatory developments, competitive threats and emerging technologies affecting the SME sector</li><li>Monitor and analyze SME banking and payment trends across North Africa</li><li>Identify opportunities for Mastercard to add value within the SME ecosystem through partnerships with accounting software providers (Zoho, etc.)</li><li>Monitor competitive activity in the SME payment space and develop effective counter-strategies</li><li>Collaborate with product teams to ensure solutions address evolving SME market needs</li><li>Provide regular market intelligence updates to senior leadership on SME payment trends and opportunities</li></ul><p>Required Qualifications</p><p>Experience &amp; Skills</p><ul><li>Minimum 6 years of experience in financial services or payments technology</li><li>Proven track record of consistently exceeding sales targets and driving business growth in complex B2B environments</li><li>Understanding of the African payments landscape, card issuing, and acquiring businesses with a focus on SME solutions</li><li>Experience working with or selling to SME-focused financial service providers, including banks, fintechs, and accounting software companies</li><li>Strong commercial acumen with the ability to create compelling value propositions for sophisticated clients targeting SME customers</li><li>Experience selling to C-level executives at financial institutions, fintechs, and multinational corporations</li><li>Demonstrated understanding of the SME market in multiple African countries and their specific financial needs</li><li>Exceptional leadership skills with demonstrated ability to motivate and develop high-performing teams</li><li>Strong analytical skills with the ability to interpret complex data and generate actionable insights</li><li>Experience developing and implementing successful sales strategies in competitive markets</li></ul><p>Languages</p><ul><li>Fluent in English (written and verbal)</li><li>Proficiency in at least one additional language is required</li></ul><p>Personal Attributes</p><ul><li>Strategic thinker with the ability to anticipate market changes and identify growth opportunities</li><li>Results-oriented with a strong focus on exceeding targets and delivering business outcomes</li><li>Client-centric approach with exceptional relationship-building capabilities</li><li>Collaborative leader who can work effectively across organisational boundaries</li><li>Excellent communication and presentation skills, with the ability to articulate complex concepts clearly</li><li>Resilient and adaptable in a rapidly changing industry landscape</li><li>High level of integrity and professional ethics</li></ul><p>Travel Requirements</p><ul><li>Willingness to travel up to 40% of the time across Africa</li></ul><p>What We Offer</p><ul><li>The opportunity to shape the future of payments in Africa with a global technology leader</li><li>Competitive salary and comprehensive benefits package</li><li>Career advancement opportunities within a dynamic global organisation</li><li>Collaborative and innovative work environment</li><li>Continuous learning and professional development opportunities</li></ul><p>Mastercard is an equal opportunity employer. We value diversity and inclusion and are committed to creating a workplace where all employees can thrive.</p><p>Corporate Security Responsibility</p><p>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li>Abide by Mastercard s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 6 years of experience in financial services or payments technology</li><li>Proven track record of consistently exceeding sales targets and driving business growth in complex B2B environments</li><li>Understanding of the African payments landscape, card issuing, and acquiring businesses with a focus on SME solutions</li><li>Experience working with or selling to SME-focused financial service providers, including banks, fintechs, and accounting software companies</li><li>Strong commercial acumen with the ability to create compelling value propositions for sophisticated clients targeting SME customers</li><li>Experience selling to C-level executives at financial institutions, fintechs, and multinational corporations</li><li>Demonstrated understanding of the SME market in multiple African countries and their specific financial needs</li><li>Exceptional leadership skills with demonstrated ability to motivate and develop high-performing teams</li><li>Strong analytical skills with the ability to interpret complex data and generate actionable insights</li><li>Experience developing and implementing successful sales strategies in competitive markets</li><li>Fluent in English (written and verbal)</li><li>Proficiency in at least one additional language is required</li><li>Strategic thinker with the ability to anticipate market changes and identify growth opportunities</li><li>Results-oriented with a strong focus on exceeding targets and delivering business outcomes</li><li>Client-centric approach with exceptional relationship-building capabilities</li><li>Collaborative leader who can work effectively across organisational boundaries</li><li>Excellent communication and presentation skills, with the ability to articulate complex concepts clearly</li><li>Resilient and adaptable in a rapidly changing industry landscape</li><li>High level of integrity and professional ethics</li><li>Willingness to travel up to 40% of the time across Africa</li></ul>

<p>The Doorman is the first and last point of contact for guests at the hotel. As a representative of Four Seasons' luxury service standards, the Doorman warmly welcomes guests, assists with arrivals and departures, manages guest traffic at the hotel entrance, and provides exceptional personalized service while ensuring safety and security.</p><p><strong>Key Responsibilities</strong></p><p><strong>Guest Service</strong></p><ul><li>Greet guests and visitors with professionalism, warmth, and genuine hospitality.</li><li>Open doors for arriving and departing guests.</li><li>Welcome guests by name whenever possible.</li><li>Provide directions, information about hotel facilities, local attractions, and transportation options.</li><li>Anticipate guest needs and offer assistance proactively.</li></ul><p><strong>Arrival and Departure Assistance</strong></p><ul><li>Coordinate with Bell Attendants and Concierge to ensure smooth guest arrivals and departures.</li><li>Assist guests entering and exiting vehicles.</li><li>Manage luggage assistance requests and communicate with the Bell Desk.</li><li>Escort guests when necessary.</li></ul><p><strong>Transportation Management</strong></p><ul><li>Organize taxi, limousine, and other transportation services for guests.</li><li>Assist with valet parking coordination where applicable.</li><li>Maintain orderly traffic flow at the hotel entrance.</li><li>Monitor guest pickup and drop-off areas.</li></ul><p><strong>Safety and Security</strong></p><ul><li>Monitor the entrance area and report suspicious activities.</li><li>Maintain awareness of emergency procedures and safety protocols.</li><li>Ensure guest safety while entering and exiting vehicles.</li><li>Support hotel security efforts by observing and reporting concerns.</li></ul><p><strong>Hotel Knowledge</strong></p><ul><li>Maintain a strong understanding of:</li><li>Hotel services and amenities</li><li>Restaurant operating hours</li><li>Spa and recreational facilities</li><li>Local attractions and landmarks</li><li>Transportation routes and airport information</li></ul><p><strong>Appearance and Professional Standards</strong></p><ul><li>Maintain Four Seasons grooming and uniform standards at all times.</li><li>Demonstrate courtesy, professionalism, and discretion.</li><li>Uphold Four Seasons service culture and brand values.</li></ul><p><strong>Qualifications</strong></p><ul><li>Previous experience in luxury hospitality preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work outdoors in varying weather conditions.</li><li>Professional appearance and demeanor.</li><li>Ability to stand for extended periods.</li><li>Basic knowledge of the local area and tourist attractions.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Guest Focus</li><li>Luxury Service Excellence</li><li>Communication Skills</li><li>Teamwork and Collaboration</li><li>Problem Solving</li><li>Attention to Detail</li><li>Cultural Awareness</li><li>Professionalism</li></ul><p><strong>Physical Requirements</strong></p><ul><li>Standing and walking for long periods.</li><li>Lifting, carrying, or assisting with light luggage when required.</li><li>Working in outdoor environments and varying weather conditions.</li><li>Ability to respond quickly to guest needs.</li></ul><p><strong>Four Seasons Service Culture Expectations</strong></p><ul><li>Treat every guest with respect, kindness, and genuine care.</li><li>Create memorable first and last impressions.</li><li>Anticipate guest needs before they are expressed.</li><li>Deliver personalized and intuitive service consistent with Four Seasons standards.</li><li>Build positive relationships with guests, residents, and colleagues.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in luxury hospitality preferred. Excellent communication and interpersonal skills. Strong customer service orientation. Ability to work outdoors in varying weather conditions. Professional appearance and demeanor. Ability to stand for extended periods. Basic knowledge of the local area and tourist attractions. Fluency in English; additional languages are an advantage.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a developer with 5 years of experience, your responsibilities will include:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development of new functionalities</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare cost estimates and implement change requests</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">write code with an emphasis on quality, reusability and maintainability</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">write automated unit tests</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicating on the progress</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Delivering quality code (adherence to best practices)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience on BUILD projects</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to knowledge sharing by participating in internal and external workshops (Digital Lab)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You master the technical aspects below:</font></font></p><p>Java 8+ ( 8, 11, 17, 21 )</p><p>Spring : Spring Boot , Spring Data Spring MVC, Spring Security ..</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adherence to good coding practices: Design Patterns, Clean Code, etc.</font></font></p><p>Architecture : microservices</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with front-end technologies is a plus: Angular, React</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manipulating REST APIs</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience working with databases: MySql, Oracle, SQL Server, PostgreSQL, MongoDB, ..</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test logic: JUnit, Mockito</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good DevOps culture: Git, Jenkins, CI/CD, Docker</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in an Agile environment: Scrum, SAFe</font></font></p><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You master the technical aspects below:</font></font></strong> </p> <ul> <li>Java 8+ ( 8, 11, 17, 21 )</li> <li>Spring : Spring Boot , Spring Data Spring MVC, Spring Security ..</li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adherence to good coding practices: Design Patterns, Clean Code, etc.</font></font></li> <li>Architecture : microservices</li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with front-end technologies is a plus: Angular, React</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manipulating REST APIs</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience working with databases: MySql, Oracle, SQL Server, PostgreSQL, MongoDB, ..</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test logic: JUnit, Mockito</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good DevOps culture: Git, Jenkins, CI/CD, Docker</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in an Agile environment: Scrum, SAFe</font></font></li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><p><b><span>About the</span><span>role</span><span>:</span></b></p><br><br><br><p>Responsible for the cleaning, maintenance, and sanitation of china, glass, silver, kitchen equipment and kitchen production areas in accordance with production requirements and quality standards while maintaining a safe work environment.</p><br><br><br><p><b><span>What you will do:&nbsp;</span></b></p><br><br><ul><li><p><u>ESSENTIAL FUNCTIONS</u>:&nbsp;</p><br><br><p>-Clean and sanitize china, glass, and silver using the dishwashing machine; load and unload dishware and flatware from dishwashing machine and store properly.</p><br><br><p>-Clean and sanitize all ovens, steam kettles, mixers and other kitchen equipment as well as all kitchen drains, sinks, floors, and walls; clean, dust, seep, mop, polish, scrub, wash, strip, and buff kitchen and pastry shop production areas and hallways.</p><br><br><p>-Clean and sanitize all pots, pans, and kitchen utensils using the correct cleaning and rinsing solutions.</p><br><br><p>-Safely set-up, clean, and utilize the silver burnishing machine to clean, polish, sort, and transport silver following a daily or weekly schedule; place damaged or excessively worn pieces in a designated area for repair.&nbsp;</p><br><br><p>-Safely utilize and store all cleaning compounds, chemicals, and materials including soaking solution utilizing the correct protective clothing.</p><br><br><p>-Work harmoniously and professionally with co-workers and supervisors.&nbsp;</p><br><br><br></li></ul><br><p>&nbsp;<br><b>What we offer:&nbsp;</b></p><br><br><p><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>&nbsp;</p><br><br><br><br><br><br><br><br><br><br> </div>

<p><font dir="auto" ><font dir="auto" >Join Intelcia Tech and transform the future of IT with us! Intelcia Tech is a leading player in IT outsourcing and digital transformation. With over 20 years of expertise, we currently operate in 5 strategic areas: Infrastructure, Cloud, Application Solutions, Cybersecurity, Data, and AI.</font></font></p><p><font dir="auto" ><font dir="auto" >As part of the development of our projects, we are looking for a Java &amp; PL/SQL Expert who will be responsible for the quality of our applications.</font></font></p><p><font dir="auto" ><font dir="auto" >Your missions will consist of:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Design, develop and maintain robust and high-performance backend applications in a Java/Spring environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure optimal interfacing between the application layer (Java) and the database (Oracle).</font></font></li><li><font dir="auto" ><font dir="auto" >Develop and optimize the data layer: packages, procedures, functions and triggers in PL/SQL.</font></font></li><li><font dir="auto" ><font dir="auto" >Perform end-to-end performance analyses (Java code, SQL queries &amp; PL/SQL processing), diagnose slowdowns and propose tuning solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Implement good development practices (Clean Code, TDD, code reviews) and structuring.</font></font></li><li><font dir="auto" ><font dir="auto" >Manage the application lifecycle: participate in the acceptance testing, performance testing and production deployment phases.</font></font></li><li><font dir="auto" ><font dir="auto" >Write the technical documentation associated with the developments carried out.</font></font></li></ul><p>Comp tences Techniques</p><ul><li><font dir="auto" ><font dir="auto" >Java &amp; Spring Framework Expertise: Advanced Java proficiency: very good level of development (Java 11, 17 or higher). Spring Framework Expertise: Spring Boot, Spring Core, Spring Security, Spring Data.</font></font></li><li><font dir="auto" ><font dir="auto" >Architecture &amp; Web Services: design and development of REST APIs / microservices.</font></font></li><li><font dir="auto" ><font dir="auto" >ORM &amp; Data Access: mastery of JPA / Hibernate and fine integration with relational databases.</font></font></li><li><font dir="auto" ><font dir="auto" >Development tools: proficiency in Git, Maven...</font></font></li><li><font dir="auto" ><font dir="auto" >Database Expertise (Oracle &amp; PL/SQL): Confirmed mastery of the PL/SQL language: packages, stored procedures, exception handling, cursors, associative tables.</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of SQL: DDL, DML, complex queries, joins, aggregates, subqueries, CTE.</font></font></li><li><font dir="auto" ><font dir="auto" >My proficiency with Oracle tools: SQL Developer, TOAD, etc.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Education: Bac + 5 (Master's degree or engineering school) in information systems</font></font></li><li><font dir="auto" ><font dir="auto" >Experience: Minimum 6 years in a similar position</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour and precision: attention to detail and critical analytical skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Autonomy: Able to manage priorities and work proactively.</font></font></li><li><font dir="auto" ><font dir="auto" >Communication: Excellent communication skills, both written and oral, to interact with technical and non-technical teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit: enjoying collaboration and contributing to collective success.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Inside Sales Associate (German Speaker)<br><br><b>Job Description:</b><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate </b></p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><br><ul><li><p>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management,</p><br><br></li><li><p>become aware of the products and services sold by the company,</p><br><br></li><li><p>Offer customers information on products and services,</p><br><br></li><li><p>Assess customers' needs and offer them adapted solutions,</p><br><br></li><li><p>Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p>Fluent level in <b>German</b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Great negotiation and sales skills</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments,</p><br><br></li><li><p>Freshly Graduated candidates accepted.</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract, Net salary &amp; bonus,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-FR2</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the efficient handling of inbound and outbound shipments in line with DHL operational standards in order to meet network transit times, safety, quality and customer service requirements.<br>The role also includes Pickup & Delivery activities, contributing to a high level of service excellence across warehouse, gateway and last-mile operations.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Perform inbound and outbound warehouse operations including sorting, loading, unloading, scanning and shipment preparation according to DHL procedures.</li><li>Handle shipments within the Gateway (GTW) while ensuring compliance with network and security standards.</li><li>Ensure accurate and timely scanning of all consignments to maintain shipment visibility and data integrity.</li><li>Support flight, ramp, shuttle and warehouse activities as required by operational needs.</li><li>Deliver inbound shipments and collect outbound shipments within agreed service timelines.</li><li>Ensure the safety, security and integrity of shipments during handling, transportation and delivery.</li><li>Operate company vehicles responsibly, ensuring compliance with road safety regulations and DHL driving standards.</li><li>Manage undelivered shipments (UNDL) and report issues promptly to the supervisor.</li><li>Maintain cleanliness, organization and safety of the warehouse and operational areas (5S).</li><li>Test operational equipment before use and report any malfunction or safety hazard immediately.</li><li>Work closely with supervisors, team leaders and other departments to ensure smooth operational flow.</li><li>Cooperate with customs authorities and other external stakeholders when required.</li><li>Prepare daily operational reports and support network tracing requests.</li><li>Adhere strictly to Health, Safety & Environment (H&S) policies and report incidents or near-miss events on the same day.*</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*BAC +2 minimum.<br>Valid driving license B & C.<br>Minimum 1 year of driving experience; experience in logistics, transport or operations is an asset.<br>Good command of French, spoken and written.<br>Basic computer skills (Word, Excel, operational scanning systems).</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Analysis: Ability to identify operational issues and contribute to effective solutions.<br>Planning & Organizing: Manages tasks efficiently to meet deadlines in a fast-paced operational environment.<br>Decision Making: Takes appropriate actions while complying with DHL procedures and safety standards.<br>Results Orientation: Focuses on meeting operational targets and service quality KPIs.<br>Teamwork: Collaborates effectively with colleagues and supervisors.<br>Reliability & Responsibility: Demonstrates accountability, discipline and commitment to safety and service excellence.*</p></div>

<p>As part of the operational continuity and evolution of Scalian Group's IT infrastructure, we are looking for a Systems &amp; Infrastructure Operations Engineer. This is a hands-on role primarily focused on day-to-day operations, infrastructure reliability and user service continuity in an international, multi-site environment. The position will also contribute to technical improvements and transformation projects, without losing its strong operational focus.</p><p>Reporting to the Head of IT Infrastructure, you will join the Systems team within the Group IT Department.</p><p><strong>Main Responsibilities</strong></p><ul><li>Operate, administer and maintain Windows Server environments on a daily basis</li><li>Administer VMware virtualisation platforms and the associated infrastructure</li><li>Monitor infrastructure health, availability, capacity and backup execution</li><li>Manage the full server lifecycle: provisioning, configuration, inventory, patching, upgrades and decommissioning</li><li>Administer backup and recovery solutions, investigate failed jobs and perform regular restoration tests</li><li>Handle Level 2 and Level 3 incidents and service requests, including diagnosis, resolution, escalation and follow-up</li><li>Perform routine operational activities and preventive maintenance in accordance with procedures and service commitments</li><li>Support application and business teams with infrastructure provisioning and troubleshooting</li><li>Maintain accurate operating procedures, inventories, technical documentation and knowledge articles</li><li>Participate in service continuity, operational handovers and knowledge sharing within the team</li><li>Contribute to infrastructure projects and the integration of new entities, while keeping operational responsibilities as the priority</li></ul><p><strong>Operations, Security and Continuous Improvement</strong></p><ul><li>Apply security patches, remediate vulnerabilities and maintain secure system configurations</li><li>Implement and maintain Windows hardening standards and Group information security policies</li><li>Contribute to compliance activities, particularly ISO 27001, through reliable operations and auditable documentation</li><li>Analyse recurring incidents and propose pragmatic corrective or preventive actions</li><li>Automate repetitive operational tasks using PowerShell and/or Ansible where this improves reliability and efficiency</li><li>Improve monitoring, alerting, standardisation and operating practices</li></ul><p><strong>Technical Environment</strong></p><ul><li>Systems: Windows Server, Active Directory, GPO, DNS, DHCP</li><li>Virtualisation: VMware vSphere / vCenter / VxRail</li><li>Backup and recovery: NetBackup / ExaGrid</li><li>Storage: SAN / NAS environments, particularly NetApp</li><li>Operations: monitoring, alerting, log centralisation, patch management and incident management tools</li><li>Automation: PowerShell, Ansible, Git</li><li>Cloud: Microsoft Azure, hybrid environments and OVH</li><li>Depending on the candidate s profile: Linux, SQL Server and related infrastructure services</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You hold at least a two-year higher education qualification in IT and have solid hands-on experience in systems and infrastructure operations within a multi-site enterprise environment. You are comfortable managing production environments, handling incidents, following operational procedures and working on recurring administration activities. Strong practical knowledge of Windows Server, Active Directory, VMware virtualisation, backup and recovery is expected. Experience with monitoring, storage, ITIL practices, hybrid environments or automation would be an advantage. This position is suited to a reliable operations-oriented professional rather than a purely project, architecture or cloud engineering profile.</p><p><strong>Behavioral Skills</strong></p><p>Service-oriented, hands-on, reliable, autonomous, collaborative, thorough, well organised and responsive. You are able to prioritise operational issues, remain calm during incidents, follow through until resolution, document your work and share knowledge. You value stable and secure operations while contributing pragmatically to continuous improvement.</p><p><strong>Languages</strong></p><p>Professional English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a developer with 5 years of experience, your responsibilities will be to: Participate in the development of new features; Estimate and implement change requests; Write code with an emphasis on quality, reusability, and maintainability; Write automated unit tests; Communicate progress updates; Deliver high-quality code (adhering to best practices); Have significant experience on BUILD projects; Contribute to knowledge sharing by participating in internal and external workshops (Digital Lab).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are proficient in the following technical areas: Java 8+ (8, 11, 17, 21), Spring: Spring Boot, Spring Data, Spring MVC, Spring Security, etc. Adherence to good coding practices: Design Patterns, Clean Code, etc. Architecture: microservices. Experience with front-end technologies is a plus: Angular, React. Experience working with REST APIs. Experience working with databases: MySQL, Oracle, SQL Server, PostgreSQL, MongoDB, etc. Testing methodologies: JUnit, Mockito. Strong DevOps skills: Git, Jenkins, CI/CD, Docker. Experience working in an Agile environment: Scrum, SAFe.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications: You are proficient in the following technical areas: Java 8+ (8, 11, 17, 21), Spring: Spring Boot, Spring Data, Spring MVC, Spring Security, etc. Adherence to good coding practices: Design Patterns, Clean Code, etc. Architecture: microservices. Experience with front-end technologies is a plus: Angular, React. Experience working with REST APIs. Experience working with databases: MySQL, Oracle, SQL Server, PostgreSQL, MongoDB, etc. Testing methodologies: JUnit, Mockito. Strong DevOps culture: Git, Jenkins, CI/CD, Docker. Experience working in an Agile environment: Scrum, SAFe.</font></font></p>

<p>Within our project teams, you will be involved in the development and evolution of Full Stack Java / Angular and Kafka applications for major clients in complex technical environments.</p><p>As a Java/Angular and Kafka Developer, your missions will be:</p><ul><li>Design, develop, and maintain backend applications in Java (Spring Boot) and frontend in Angular.</li><li>Develop robust, secure, and performant REST APIs.</li><li>Participate in the design and implementation of event-driven architectures based on Apache Kafka.</li><li>Ensure code quality through good development practices (Clean Code, code reviews, Sonar).</li><li>Participate in analysis, technical design, and development phases.</li><li>Perform unit and integration tests.</li><li>Contribute to deployments and CI/CD processes.</li><li>Participate in the implementation of Microservices architectures.</li><li>Optimize application performance, maintainability, and security.</li><li>Collaborate with DevOps teams, Architects, QA, and Product Owners.</li><li>Participate in Agile / Scrum ceremonies and continuous improvement.</li><li>Contribute to technical documentation and application support.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduate (Bac+4 Bac+5) in computer science or equivalent.</p><p>Minimum 5 years of experience in Java development.</p><p>Good command of Java (Java 11/17) and the Spring ecosystem (Boot, REST, Security, JPA).</p><p>Solid skills in Angular.</p><p>Good command of Kafka (messaging, streaming, event-driven).</p><p>Good command of relational databases (SQL / PostgreSQL).</p><p>Knowledge of tools: Maven, Git/GitLab, Sonar.</p><p>Experience in REST API development.</p><p>Knowledge of microservices environments.</p><p>Familiarity with Docker and Kubernetes.</p><p>Knowledge of CI/CD pipelines.</p><p>Analytical skills, autonomy, and team spirit.</p><p>Good interpersonal skills and organizational skills.</p>