Security Supervisor Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>As part of this role, your main responsibilities will be as follows: </strong></p><br><br><ul><li>Design and implement IGA solutions based on SailPoint technology.</li><li>Maintain, monitor, and optimize IGA systems to ensure their performance and security.</li><li>Collaborate with security, development, and operations teams to integrate IGA solutions into the existing infrastructure.</li><li>Analyze user and business needs to develop identity management strategies that meet requirements.</li><li>Write and maintain technical and functional documentation for IGA systems.</li><li>Train and support end-users and internal teams on the use of SailPoint solutions.</li><li>Ensure continuous technological monitoring of IGA solution developments and industry best practices.</li></ul> <br> Required profile : <p><strong>Profile: </strong>Level 2 Engineer specialized in Identity Governance and Administration (IGA)</p><br><br><p><strong>Experience: </strong>3 to 5 years</p><br><br><p><strong>Skills:</strong></p><br><br><ul><li><em>Experience with IGA solutions (Sailpoint).</em></li><li><em>Proficiency in PowerShell, graphAPI, Rest API, and other languages would be a plus</em></li><li><em>Knowledge of EntraID</em></li><li><em>Basic knowledge of MSSQL</em></li><li><em>Connector configuration, mapping, and aggregation parameters</em></li><li><em>Qlik Language and integrated reporting</em></li><li><em>Json, Transformation</em></li><li><em>Workflow design and implementation</em></li><li><em>SCIM protocol knowledge is mandatory</em></li><li><em>Understanding of account correlation in a complex environment</em></li><li><em>Monitoring / MCO (Maintenance in Operational Condition)</em></li><li><em>Development languages around Sailpoint</em></li><li><em>English Spoken, Read, and Written</em></li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.</p><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><p><font dir="auto" ><font dir="auto" >As part of this internship, you will be integrated into the finance team and actively participate in the department's various activities. You will benefit from practical training covering several key areas, including:</font></font></p><p><font dir="auto" ><font dir="auto" >Management control:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Participation in budget monitoring and variance analysis</font></font></li><li><font dir="auto" ><font dir="auto" >Contribution to the preparation of financial reports</font></font></li><li><font dir="auto" ><font dir="auto" >Dashboard update assistance</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Accounting :</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Support for accounting entries and monitoring of day-to-day operations</font></font></li><li><font dir="auto" ><font dir="auto" >Contribution to ad hoc financial analyses</font></font></li><li><font dir="auto" ><font dir="auto" >Participation in the preparation of strategic and operational documents</font></font></li><li><font dir="auto" ><font dir="auto" >Support across various cross-cutting financial topics</font></font></li><li><font dir="auto" ><font dir="auto" >Participation in monthly closings</font></font></li><li><font dir="auto" ><font dir="auto" >Assistance in tracking supplier and customer invoices</font></font></li></ul><p>Support au Country Finance Manager :</p><ul><li><font dir="auto" ><font dir="auto" >Specific responsibilities</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Grant management:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Contribute to the recovery of a grant by collecting and organizing the required supporting documents (supplier invoices, training certificates, etc.)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the conformity and completeness of the documents provided</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Physical inventory:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Responsible for conducting the physical inventory of assets at the Rabat and Casablanca sites</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the reconciliation between physical data and accounting records</font></font></li><li><font dir="auto" ><font dir="auto" >Identify and report any discrepancies</font></font></li></ul><p><font dir="auto" ><font dir="auto" >What you will learn</font></font></p><ul><li><font dir="auto" ><font dir="auto" >A complete operational view of financial functions</font></font></li><li><font dir="auto" ><font dir="auto" >Practical experience in management control and accounting</font></font></li><li><font dir="auto" ><font dir="auto" >Direct exposure to the responsibilities of a Country Finance Manager</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >student in finance, accounting or management (Bac+2 Bac+3)</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, organisation and attention to detail</font></font></li><li><font dir="auto" ><font dir="auto" >Proficient in office software, especially Excel</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical skills and ability to work in a team</font></font></li><li><font dir="auto" ><font dir="auto" >Good level of communication</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>As a&nbsp;discipline&nbsp;expert and technical leader, drives functional performance by designing and implementing enterprise technology solutions that enable and accelerate delivery of new or improved products and services. Acts as a technical leader at group, department, and cross-functional levels, responsible for managing Technology, Solution, and System architectures and ensuring alignment with Enterprise Architecture standards. Provides architectural leadership and governance across key enterprise solutions, including service management and workflow technologies, to ensure scalability, security, and alignment with business&nbsp;objectives.&nbsp;</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Develops and drives discipline strategy aligned with functional goals and key business&nbsp;objectives, including enterprise solution and system architecture.&nbsp;</li><li>Provides architectural leadership and design guidance for enterprise service management, ServiceNow, and enterprise solutions, ensuring alignment with enterprise standards and business needs.&nbsp;</li><li>Ensures&nbsp;quality&nbsp;and effectiveness of major initiatives through sound architectural design, early risk assessment, and implementation of mitigation strategies.&nbsp;</li><li>Partners with business, HR, OEC, IT, and BTS stakeholders to translate requirements into scalable and sustainable technology solutions.&nbsp;</li><li>Reviews and&nbsp;evaluates&nbsp;solution options, enhancements, and integrations to assess enterprise impact, security, and technical fit.&nbsp;</li><li>Advances technical&nbsp;expertise&nbsp;within the function&nbsp;by&nbsp;mentoring, advising, and sharing architectural best practices.&nbsp;</li><li>Identifies&nbsp;and evaluates emerging technology trends and incorporates relevant advancements into short- and long-term architectural planning.&nbsp;</li><li>Shapes and manages relationships with vendors and partners in alignment with corporate values and enterprise standards.&nbsp;</li><li>Ensures adherence to corporate and divisional policies, including security, compliance, data protection, and audit requirements.&nbsp;</li><li>Contributes to multi-year roadmaps and project plans, supporting proactive identification of risks and opportunities.&nbsp;</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent education in Science or Technology-related field plus 9 years of experience;&nbsp;Master’s Degree&nbsp;or equivalent education in Science or Technology&nbsp;plus 8 years of experience; PhD in Science or Technology-related field or PharmD plus 4 years of experience.&nbsp;</li><li>Strong ServiceNow technical background in enterprise systems and solution architecture, preferably in regulated environments.&nbsp;</li><li>Experience designing and governing enterprise service management, Service Portal, Catalogs, HR, CSM, GRC solutions, and workflow automation.&nbsp;</li><li>Demonstrated ability to evaluate solution options and design architectures that balance business needs and long-term sustainability.&nbsp;</li><li>Proven ability to influence and collaborate with senior stakeholders and cross-functional teams.&nbsp;</li><li>Experience working in regulated environments with security and compliance considerations.&nbsp;</li><li>Strong leadership, communication, and mentoring skills.&nbsp;</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>Your goal will be to ensure the validation of the performance, effectiveness, and robustness of AI models, by developing test strategies adapted to AI use cases (RAG, autonomous agents, LLMs), with particular attention to responsible and ethical aspects.</p><br><br><p>Your missions will be:&nbsp;</p><br><br><ul><li>Collaborate with product and data teams to ensure alignment of test results with business needs.</li><li>Develop the test approach, scenarios, and validation plans covering functional, non-functional (performance, security) aspects, and vulnerabilities.</li><li>Implement test processes and tools adapted to AI use cases (RAG validation, autonomous agents).</li><li>Track and share quality indicators (KPIs) to measure model effectiveness.</li><li>Industrialize AI testing practices within the teams.</li><li>Ensure technological watch on the evolution of AI testing frameworks and methodologies.</li><li>Be proactive in transforming concepts into operational testing solutions.</li></ul> <br> <br> Required profile : <p>Graduated with a Master's degree (Bac+5) in computer science.</p><br><br><p>Experience: Minimum 3 years.</p><br><br><p><u><strong>Required Skills:&nbsp;</strong></u></p><br><br><ul><li>Methodologies: Agile Testing, ISTQB guide, Data/AI acculturation (GenAI and non-GenAI)</li><li>Programming: Python, Pandas, NumPy</li><li>Generative AI: RAG, Prompt Engineering, Agentic, LLMs</li><li>AI Frameworks: LangChain, LangGraph or equivalents</li><li>AI Testing Tools: Giskard, RAGAS, Deep-Eval or similar model evaluation solutions</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From self-driving cars to life-saving robots, our digital and software technology experts think outside the box by providing unique R&amp;D and engineering services across all business sectors. Join us for a career full of opportunities, where you can make a difference and no day is the same.</p><p>Capgemini Engineering is recruiting 2 interns: Mobile Developer Intern and Back-End / Full Stack Developer Intern, Bac+5 in Casablanca for a duration of 2-3 months.</p><p>As part of our CSR initiative, the Smart Carpool Network, an internal carpooling mobile application designed to reduce our employees' Scope 3 emissions, we are looking for two profiles to move from design to development.</p><p>The interns will build a real application from A to Z: geolocalized matching, real-time CO2 calculation, gamification, Azure deployment. A technical project with a concrete and measurable environmental impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Stagiaire Développeur Mobile (Flutter)</h2><p>Mastery of Flutter/Dart, REST API integration, Firebase/Supabase, Google Maps API, mobile interface management, and user experience.</p><p>He/She will be responsible for the development of the mobile application and all user-side functionalities.</p><h2>Stagiaire Développeur Back-End / Full Stack</h2><p>Mastery of Java Spring Boot or Node.js, REST API, databases (PostgreSQL/MySQL/Firebase), Git, and notions of security/GDPR.</p><p>He/She will be responsible for the design of back-end services, the database, the matching engine, authentication, notifications, and the calculation of impact indicators (CO2, shared kilometers, etc.).</p><h2>Profile Sought:</h2><ul><li>Level: Bac+5 / Master / Engineering School</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of strengthening our Data teams, we are looking for profiles capable of designing, industrializing and optimizing data platforms (batch &amp; real-time) within distributed environments based on Cloudera.</font></font></p><p><font dir="auto" ><font dir="auto" >Your responsibilities:</font></font></p><p><font dir="auto" ><font dir="auto" >Development &amp; Industrialization</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Develop massive data processing pipelines in PySpark (Batch and Real-Time / Streaming modes).</font></font></li><li><font dir="auto" ><font dir="auto" >Set up real-time streams via Kafka (topics, partitions, schemes, offsets) and ensure ingestion with NiFi.</font></font></li><li><font dir="auto" ><font dir="auto" >Model and optimize NoSQL schemas, especially on Cassandra (tables, keys, clustering, replication) and Hive.</font></font></li><li><font dir="auto" ><font dir="auto" >Integrate and transform data from multiple sources (APIs, databases, streams, files).</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Quality, Performance &amp; Reliability</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Deploy Data Quality mechanisms (controls, monitoring, alerting).</font></font></li><li><font dir="auto" ><font dir="auto" >Optimize Spark processing (partitioning, tuning, data formats) specifically for distributed architectures.</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the supervision and resolution of incidents in a production environment.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >CI/CD &amp; Governance</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Industrialize developments via CI/CD chains (automated testing, deployments).</font></font></li><li><font dir="auto" ><font dir="auto" >Documenting flows, models and best practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborating occasionally with third-party teams on Dataviz topics and collaborating with Data Scientists (particularly on customer segmentation algorithms).</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to data governance (catalogue, traceability, security).</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience: ~4 years of experience in distributed environments and Big Data architectures.</font></font></li><li><font dir="auto" ><font dir="auto" >Architecture: Strong interest and significant experience in On-Premise infrastructures.</font></font></li><li><font dir="auto" ><font dir="auto" >Spark / PySpark: Essential mastery in Batch and Streaming processing.</font></font></li><li><font dir="auto" ><font dir="auto" >NoSQL: Confirmed experience on Cassandra and/or Hive</font></font></li><li><font dir="auto" ><font dir="auto" >Streaming &amp; Ingestion: Very good mastery of Kafka and NiFi</font></font></li><li><font dir="auto" ><font dir="auto" >Nice-to-have / Bonus: Good understanding of the Hadoop/HDFS ecosystem. Cloudera proficiency is a plus but remains optional.</font></font></li><li><font dir="auto" ><font dir="auto" >Concepts in Data Science (models of customer clustering/segmentation) and Dataviz tools.</font></font></li><li><font dir="auto" ><font dir="auto" >Tools &amp; DevOps: Skills in Git, CI/CD (GitLab CI) and an orchestration tool (Airflow, Luigi, Prefect).</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>This internship is designed to be in person, at the ECA Office for North Africa in Rabat, Morocco, but can be remote or partly remote based on the approval of the supervisor<br> Expected duration<br>3 Months<br> Duties and Responsibilities<br>ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission will be guided by ECA's five new strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solution to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and trans-boundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to contribute to achieving structural transformation and balanced development through sound macroeconomic policies, financing for development and debt management; regional integration, economic diversification, industrialization; and climate change resilience. The office is also paying special attention to challenges specific to middle income countries and policies that can help them spur inclusive economic growth, competitiveness and diversification to escape the middle-income trap. Its core functions are: Strengthening the capacity of member states in the sub-region to design and implement national policies and strategies for sustainable employment creation; Contributing to the implementation of sub-regional development priorities in line with the 2030 Agenda and Agenda 2063 with due consideration for youth and gender perspectives; Improving macroeconomic and fiscal policies, and to ensure sustainable growth; Providing relevant technical assistance to member states and to regional economic communities and intergovernmental organizations in building their capacities to sustain economic, social and political transformation, with a particular focus on employment, skills and balanced development, with the aim of ensuring inclusive growth, taking into consideration access to equal opportunities for women and young people. The internship will be undertaken under the direct supervision of the Communication Officer and the overall guidance of the Director of the Sub-regional Office for North Africa of the United Nations Economic Commission for Africa based in Rabat, Morocco and/or the Head of the Communication division of the United Nations Economic Commission for Africa, based in Addis Ababa (Ethiopia). Responsibilities Under the direct supervision of the Communication Officer, the selected intern will undertake the following assignments and support the accomplishment of the related tasks, including generating related write-ups and story lines. 1. Participate in media &amp; com’s related preparations and research for events organized and covered by the ECA sub-regional office for North Africa, 2. Assist in monitoring media reports (local and international) of ECA events and draft coverage reports, 3. Assist with the coverage of ECA events by contributing to note taking for communication purposes, press releases, social media 4. Assist with the design of visuals (posters, postcards etc.) and video, social media content where applicable 5. Assist with the handling of media inquiries including interview requests 6. Assist with the translation of media content where applicable 7. Assist the Communication Officer with other ad-hoc activities as instructed<br> Qualifications/special skills<br>To qualify for an internship, the following condition must be met: (a) Be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) Be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent); A good knowledge of the North African culture and socio-economic context and culture is an advantage. Internships do not require work experience<br> Languages<br>English and French are the working languages of the United Nations Secretariat. Fluency in French is required for the Internship Programme. Knowledge of English and Arabic is desirable.<br> Additional Information<br>The United Nations is committed to creating a diverse and inclusive environment of mutual respect. Female candidates and persons with disabilities are strongly encouraged to apply. In line with the United Nations Convention on the Rights of Persons with Disabilities, applicants requiring reasonable accommodation at any stage of the recruitment process may contact the internship coordinator for assistance.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>Our client is looking for a Deputy HR Manager to support the HR Manager in managing and supervising HR administration and payroll activities.</p><br><br><p>The position involves ensuring the smooth management of personnel administration, payroll operations, employee records, social declarations, and compliance with Moroccan labor legislation.</p><br><br><p><u><strong>Key Responsibilities :</strong></u></p><br><br><ul><li>Supervise and coordinate daily HR administration and payroll activities.</li><li>Manage and control payroll inputs, including variable elements, overtime, bonuses, deductions, absences, and other salary components.</li><li>Review and validate payroll calculations to ensure accuracy before final approval.</li><li>Supervise the preparation and submission of CNSS, tax, and other mandatory social declarations.</li><li>Ensure compliance with Moroccan labor law and applicable social regulations.</li><li>Monitor employee contracts, amendments, certificates, disciplinary procedures, leave, absences, and termination documents.</li><li>Ensure employee personnel files are accurate, updated, and properly maintained.</li><li>Monitor attendance, working hours, overtime, leave, and absences.</li><li>Handle and follow up on employee requests related to payroll, contracts, benefits, and HR administration.</li><li>Coordinate with CNSS, labor authorities, insurance companies, and other relevant institutions.</li><li>Support labor inspections, audits, CNSS controls, and other administrative reviews.</li><li>Provide HR and administrative support to management on employment-related matters.</li><li>Handle complex employee relations and administrative issues.</li><li>Supervise, support, and develop the HR administration and payroll team.</li><li>Allocate workloads, monitor team performance, and ensure deadlines are met.</li><li>Identify payroll and HR administration errors or risks and implement corrective actions.</li><li>Prepare HR reports and dashboards covering headcount, payroll, attendance, absences, overtime, and employee movements.</li><li>Ensure the confidentiality and security of employee and payroll information.</li><li>Coordinate with Finance regarding payroll validation, salary payments, and payroll-related costs.</li><li>Coordinate with other HR functions to ensure smooth employee lifecycle management.</li><li>Support the HR Manager in implementing HR policies, procedures, and improvement projects.</li></ul> <br> <br> Required profile : <p><u><strong>Candidate Profile :</strong></u></p><br><br><ul><li>Master's degree in Human Resources, Business Administration, Management, Labor Law, or a related field.</li><li>7-10 years of relevant experience in HR administration and payroll.</li><li>Significant experience in a similar position such as HR Administration Manager, Payroll Manager, Personnel Administration Manager, HR Administration Supervisor, or Deputy HR Manager.</li><li>Experience in a large-scale and structured environment, preferably within the industrial sector.</li><li>Proven experience in team management and supervision.</li><li>Strong knowledge of Moroccan labor law and social legislation.</li><li>Excellent knowledge of payroll processes, CNSS declarations, social contributions, and payroll taxation.</li><li>Experience with payroll software and HRIS systems.</li><li>Advanced Excel and reporting skills.</li><li>Experience dealing with CNSS, Labor Inspectorate, insurance companies, and relevant social institutions.</li><li>Fluent French and good English.</li></ul><p><u><strong>Personal Competencies :</strong></u></p><br><br><ul><li>Strong leadership and team management skills.</li><li>Highly organized, rigorous, and detail-oriented.</li><li>Strong sense of responsibility and confidentiality.</li><li>Autonomous with good decision-making skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to manage a high volume of HR data and employee records.</li><li>Ability to work under pressure and meet strict payroll deadlines.</li><li>Excellent communication and interpersonal skills.</li><li>Proactive and solution-oriented mindset.</li><li>Ability to work effectively in an industrial and multicultural environment.</li></ul> <br><br> </div>

<p>Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen. Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort. Monitor the Housekeeping ambassadors performance to ensure that guests receive prompt and courteous service. Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual. Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required. Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge. Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness. Assist to prepare various monthly reports and submit them to the Executive Housekeeper. Ensure that room cleaning productivity is monitored closely and maintained Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards. Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature. Ensure that the incidents and procedures of Lost and Found properties are properly recorded and stored accordingly. Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback. Doing performance reviews as part of KPI and follow through the actions required for team development. Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions. Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors. Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times. Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place. Process timesheets to meet deadlines, ensuring accuracy. Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback. Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over. Ensure required levels of stock are available and order to par levels if necessary. Ensure all department equipment and work areas are maintained to a high standard. Ensure security of guest rooms and keys. Assist with regular stocktaking. Liaise with Front Office and Engineering regarding ready rooms ensuring guest requirements are met. Any other reasonable request within your range of competence as required by your Supervisor or Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous Housekeeping management experience, in a similar role is essential.</li><li>Strong operational background with experience in the implementation and management of brand standards</li><li>Sound knowledge of Opera and Microsoft applications.</li><li>Proven experience with cost control including payroll, expenses and forecasting</li><li>Well groomed &amp; articulate in communication.</li><li>Excellent time management, organisational skills and ability to work autonomously</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Aba Technology</strong> is a company driven by <strong>innovation</strong>, where creativity, experimentation, and bold thinking shape everyday work. This entrepreneurial mindset is supported by strong <strong>structure and process discipline</strong>, ensuring efficiency and consistent quality. Teams thrive in a collaborative and caring environment that values trust, support, and close teamwork. While <strong>performance and competition</strong> play a lighter role, the focus remains on agility, collective alignment, and impactful innovation. </p><br><br> <br> Job : <p><strong>Technical Leadership</strong><br>• Define the frontend architecture (choice of frameworks, design system, project structure, state management strategy, micro-frontends if applicable).<br>• Establish and enforce code standards (guidelines, linting, conventions, systematic code reviews).<br>• Make technical decisions and manage technical debt (technical roadmap, planned refactoring).<br>• Carry out the most complex developments and proofs of concept.<br>• Ensure quality through testing strategy (unit, integration, E2E - Jest/Vitest, Testing Library, Playwright/Cypress).<br>&nbsp;</p><br><br><p><strong>Team Management</strong><br>• Mentor and develop the skills of a team of 3 to 6 frontend developers (mentoring, pair programming, regular feedback).<br>• Participate in recruitment (technical interviews, tests) and onboarding of new hires.<br>• Lead technical rituals (architecture reviews, frontend guilds, knowledge sharing).<br>• Estimate workload and contribute to sprint planning and estimations.<br>&nbsp;</p><br><br><p><strong>Product and Design Collaboration</strong><br>• Work closely with Product Managers and UX/UI designers to transform mockups into high-performing and accessible interfaces.<br>• Challenge functional specifications from a feasibility and user experience perspective.<br>• Contribute to the construction and governance of the design system.<br>&nbsp;</p><br><br><p><strong>Performance, Accessibility, and Security</strong><br>• Optimize web performance (Core Web Vitals, lazy loading, code splitting, caching, SSR/SSG).<br>• Ensure accessibility (WCAG 2.1/2.2, RGAA) and cross-browser/cross-device compatibility.<br>• Apply frontend security best practices (CSP, XSS/CSRF protection, secure token management) in coordination with security teams.<br>• Oversee frontend monitoring (Sentry, performance analytics, RUM).<br>&nbsp;</p><br><br><br> <br> <br> Required profile : <p><br><strong>Hard Skills</strong><br>• Education: Master's degree in Computer Science or equivalent (experience is valued).<br>• Experience: 5 to 8 years in frontend development, with at least 1 year in a lead or technical referent role.<br>• Assets: Open-source contributions, design system experience, backend knowledge (Node.js) to communicate with fullstack teams.<br>• Languages: JavaScript (expert), TypeScript (expert), HTML5, CSS3/Sass.<br>• Frameworks: In-depth mastery of React JS with Next.js/Nuxt a plus.<br>• State management: Redux, Zustand, or equivalents.<br>• Tooling: Vite/Webpack, npm/pnpm, monorepos (Turborepo/Nx).<br>• Testing: Jest/Vitest, Testing Library, Playwright, or Cypress.<br>• APIs: REST and GraphQL consumption, cache and error management.<br>• Design systems: Storybook, design tokens, reusable components.</p><br><br><p><strong>Soft Skills:</strong></p><br><br><p>• Natural leadership and ability to unite without direct hierarchical authority.<br>• Excellent communication (technical explanation to non-technical people).<br>• Product and user experience mindset.<br>• Demand for quality balanced with pragmatism (time-to-market).<br>• Ability to make decisions and stand by them.</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></li><li><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></li><li><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></li><li><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></li><li><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></li><li><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></li><li><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively</span></span></span></span></li><li><span><span>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></li><li><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></li><li><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></li><li><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></li></ul><br>. <br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in French ,English &amp; Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Finance &amp; Management Control Manager, the Management Controller conducts economic and financial analyses through group reporting, ensuring deadlines are met. The results of this work enable the operational and strategic management of the company. As Management Controller, your responsibilities will be as follows*: establish the master plan for budgets and long-term plans (forecasts in terms of revenue, production costs, fixed costs, and fixed assets); ensure the distribution and analysis of flash reports (monthly closing + 6-month forecasts), explaining variations to Management; prepare and distribute the various reports requested by the group; anticipate deviations from objectives/budgets and recommend corrective and preventive actions; Participate in performance improvement, for example through cost optimization, material consumption, and inventory levels (rotation, obsolescence); develop and implement industrial accounting in close collaboration with Operations and the IT Department (support ERP development); participate in the preparation of monthly activity reports (monitoring and evolution of production costs and performance indicators); participate in preparing responses to group inquiries; conduct ad-hoc missions at the request of management; validate investment requests; carry out all missions within the scope of your duties or at the request of your supervisor; *Non-exhaustive list. Required skills and knowledge: You hold a Master's degree (BAC+5) from a higher education institution specializing in finance or auditing and management control; you have a minimum of 3 years of experience in a similar position; You possess the following skills/knowledge: Proficiency in Microsoft Office, particularly Excel; Comfortable working with databases; Strong analytical, precision, and rigor skills; Excellent synthesis skills; Solid knowledge of accounting and industrial management control; Margin variance analysis; Mastery of operating cycles (purchasing and sales statistics, inventory valuation); Mastery of short- and medium-term performance forecasting. Your interpersonal skills, curiosity, and ability to be proactive and innovative will enable you to successfully carry out your duties and thrive in this role.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You hold a Master's degree (BAC+5) from a higher education institution specializing in finance or auditing and management control; You have a minimum of 3 years' experience in a similar position; You possess the following skills/knowledge: Proficiency in Microsoft Office, particularly Excel; Comfortable working with databases; Strong analytical, precision, and rigor skills; Ability to synthesize information; Solid knowledge of accounting and industrial management control; Margin variance analysis; Mastery of operating cycles (purchasing and sales statistics, inventory valuation); Mastery of short- and medium-term performance forecasting. Your interpersonal skills, curiosity, and ability to be proactive and innovative will enable you to successfully carry out your duties and thrive in this role.</font></font></p><p></p></section>

<p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails, chats and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Fluency in German and English (C1 or higher), both spoken and written;</strong> </li> <li> <strong>At least 6-12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Flexible schedule: 5 days a week, from 8:00 AM 4:00 PM or 12:00 PM 8:00 PM GMT+2;</li> <li>Opportunity to work fully remote;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Good bonuses for referring friends;</li> <li>Paid intensive training and probation;</li> <li>Work-life balance;</li> <li>Responsive management interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p> <em>Internal code: 3WO</em> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><u><strong>Job Description:</strong></u></p><br><br><p>The Operational Performance Coordinator's mission is to contribute to the continuous improvement of mining activity performance through the collection, structuring, and enhancement of operational data.<br>He/She is responsible for collecting, consolidating, analyzing, and interpreting data from geology, mine planning, surveying, operations, and other mine departments.<br>The position holder develops and implements performance monitoring tools, dashboards, key performance indicators (KPIs), and automation solutions to ensure data reliability, reduce manual tasks, and improve the speed and quality of decision-making.<br>He/She also contributes to identifying and deploying digital and artificial intelligence solutions suited to the company's operational needs.<br>The role thus serves as a transverse interface between data, digital tools, and operational teams, with the goal of transforming available data into reliable and actionable information to support operational performance and decision-making.</p><br><br><p><br><u><strong>Main Responsibilities</strong></u></p><br><br><ul><li>Collect, clean, and consolidate data from various sources.</li><li>Design and maintain reliable and documented databases.</li><li>Develop dashboards and KPIs (Excel, Power BI, etc.).</li><li>Automate processes using advanced Excel, Power Query, and VBA/Macros.</li><li>Creation of dashboards and KPIs.</li><li>Automation of dashboards using Excel, VBA/Macros, Power Query.</li><li>Development of AI solutions and user support.</li><li>Develop decision-support tools.</li><li>Use SQL for extractions and analyses.</li><li>Identify AI use cases for data management</li><li>Train and support users.</li><li>Ensure data quality, security, and governance.</li><li>Ensure HSE practices and a safe working environment, and cooperate with the HSE department.</li><li>Perform other tasks as needed to support company objectives.</li><li>Supervise junior engineers.</li><li>Periods will be spent on-site in a supervision role as part of ongoing development.</li><li>Adhere to and support all company policies and procedures.</li><li>Creation of advanced Excel files.</li><li>Development of VBA macros.</li><li>Creation of databases.</li><li>Design of Power BI reports or others</li><li>Statistical analysis and performance monitoring.</li><li>Technological watch in Data &amp; AI.</li></ul><p><u><strong>Interface Management</strong></u></p><br><br><ul><li>Manage the interface between geology, planning, surveying, and operations.</li><li>Maintain constructive and effective working relationships with employees and subcontractors.</li></ul><p><br><u><strong>Safety Management</strong></u></p><br><br><ul><li>Ensure all activities are conducted safely and in accordance with Company standards and procedures.</li><li>Ensure procedures and standards are followed.</li><li>Demonstrate commitment and leadership in safety, social, and environmental matters.<br>&nbsp;</li></ul> <br> Required profile : <p><u><strong>Education Level</strong></u></p><br><br><ul><li>Master's degree (Bac+5)</li></ul><p><br><u><strong>Experience</strong></u></p><br><br><ul><li>2 years of experience in a similar role.</li><li>Experience in the mining sector is highly desirable.</li><li>Experience in operational data analysis and dashboard development is an advantage.</li><li>Experience in process automation and decision-support tool development is desired.</li></ul><p><br><u><strong>Technical Skills</strong></u></p><br><br><ul><li>Good command of the Office Suite (Advanced Excel, Microsoft Word, PowerPoint).</li><li>Expert Excel (advanced formulas, PivotTables, Power Query, Power Pivot).</li><li>VBA / Macros.</li><li>Creation, Management, and Modeling of databases.</li><li>Power BI and/or other tools.</li><li>Python (an asset).</li><li>Attention to detail</li><li>Ability to work in a multicultural environment.</li><li>Ability to communicate effectively at all levels of the organization.</li><li>Analytical and problem-solving skills.</li><li>Proficiency in English and French.</li><li>Have a reputation for integrity and ethics.</li><li>Ability to work in a demanding and high-pressure environment.</li></ul><p><u><strong>Behavioral Competencies and Soft Skills</strong></u></p><br><br><ul><li>Good communication skills (French, English)</li><li>Availability</li><li>Adaptability</li><li>Attention to detail and observation</li><li>Physical resilience</li><li>Sense of responsibility</li><li>Teamwork</li><li>Rigor and organization</li><li>Synthesis skills</li><li>Interest in new technologies and their challenges</li><li>Self-learning ability</li><li>Interface management</li></ul><p><u><strong>Recruitment Conditions</strong></u></p><br><br><ul><li>Job Title: DATA ANALYST in an open-pit and/or underground mining operation</li><li>Sector of Activity: Open-pit and underground mining operations</li><li>Region: Zgounder Mine</li><li>City: Taliouine (https://maps.app.goo.gl/ncWdKQj3pYfEwTYVA)</li><li>Working Hours: 20/10 (20 days work, 10 days off)</li></ul><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>