SQL Jobs in Morocco
321 Jobs Found
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<span><b>Lear For You</b> <br>
We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong> A path to a better career. A better future. Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies. They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together. Are you ready for a better career? A better future?<br>
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<br><br><br><b>Job Description</b> <br>
As part of the EU & Africa IT team at the Rabat Tech Center in Morocco, you provide day-to-day operational support for Lear’s Palantir Foundry platform. You ensure applications, dashboards, data products, and pipelines remain stable, reliable, and effective after project delivery, helping business users maximize the value of Foundry in their daily operations.<br><br><br><b>Responsibilities</b> <br> </span><ul>
<li>Provide first- and second-line support for Palantir Foundry applications, dashboards, and data products.</li>
<li>Manage incident triage, investigation, and resolution to maintain platform availability and performance.</li>
<li>Support business users by troubleshooting issues and explaining application functionality, dashboards, and data outputs.</li>
<li>Monitor data pipelines, application health, and data freshness to proactively identify and resolve issues.</li>
<li>Analyze logs, job failures, and data anomalies to diagnose problems and support root cause analysis.</li>
<li>Collaborate with Foundry developers and data engineers to escalate defects, validate fixes, and improve platform stability.</li>
<li>Maintain support documentation, runbooks, and standard operating procedures to ensure consistent service delivery.</li>
<li>Identify recurring issues and improve support processes through automation, standardization, and operational enhancements.</li>
</ul> <br><br><br><b> Requirements</b> <br> <ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.</li>
<li>2+ years of experience in application support, data support, or IT operations roles.</li>
<li>Experience supporting business-critical applications in a production environment.</li>
<li>Familiarity with Palantir Foundry, enterprise data platforms, data pipelines, dashboards, and SQL-based data investigations.</li>
<li>Strong written and verbal English communication skills, with experience using ticketing systems and incident management processes.</li>
</ul>
<br><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>Acts as the primary technical developer and owner of internal automated solutions and applications. This role operates independently and cross-functionally to gather requirements, translate business needs into technical implementations using the Microsoft Power Platform, and deliver internal tools that solve business problems and optimize workflows. The Business Systems Analyst serves as the autonomous owner of these applications, responsible for their end-to-end lifecycle, including continuous maintenance, troubleshooting, and providing dedicated support and training to internal end-users.</p><br><p>Responsibilities</p><br><ul><li>Develop, troubleshoot, and maintain new and existing internal business systems and applications built on the Microsoft Power Platform (Power Apps, Power Automate, and Power BI). </li><li>Integrate Power Platform applications with external systems and data sources, including SQL databases and APIs, to ensure seamless data flow and process automation. </li><li>Operate independently to gather and translate data from user discussions into technical business requirements. Identify business/system needs and recommend automated workflows or app-based solutions. </li><li>Serve as the autonomous product owner for developed applications, managing the application lifecycle and providing ongoing support, troubleshooting, and training directly to end-users (platform-level governance is managed by central IT). </li><li>Partner cross-functionally with Subject Matter Experts (SMEs) in the business to analyze complex work procedures and present concepts to simplify and automate those procedures. </li><li>Assist with testing strategies and develop preliminary findings to ensure the reliability and accuracy of system deployments. </li><li>Work effectively with the team/group to accomplish organizational goals. Actively participate in client or team meetings by offering technical solutions and project leadership. </li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree preferred or equivalent experience to demonstrate technical equivalency</li><li>3-5 years of specialty pharmacy experience</li><li>Experience developing and generating reports to maximize efficiency</li><li>Experience with continuous improvement preferred</li><li>Project Management experience a plus</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits thatare allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole andabsolute discretion, consistent with applicable law. </p><br></li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p>About the role Casablanca (on-site) 24/7 rotating shifts, including nights, weekends and public holidays Nuit e is hiring a Monitoring Specialist to join our 24/7 Monitoring team and become one of the people who keeps our clients, suppliers and technical platforms running smoothly around the clock. You'll watch the metrics that matter: revenue, bookings, traffic, conversion, API health, supplier connectivity; spot when something looks off, dig into why, and make sure the right people know about it fast. Some days that means catching a supplier connectivity issue before a client even notices it; other nights it means being the person who keeps a live incident under control until it's resolved. This is a growing team, and you'll be joining at a foundational moment: a lot of the monitoring tooling and dashboards you'll rely on don't exist yet, which means you'll have real input into building them. What makes it interesting for you: Real ownership from day one: you'll help design the dashboards, KPIs and monitoring processes the team runs on going forward not just follow an existing playbook Broad visibility across the business: you'll work directly with Engineering, Key Account Managers and leadership, and become the person people trust for a clear read on what's actually happening You'll build a rare skill set: reading dense operational data fast, diagnosing root cause across client, supplier, connectivity, API and mapping issues, and knowing exactly when to act versus escalate You're joining a fast-growing company: Nuit e has grown significantly since 2022 and raised a $48M Series A led by Accel, and this team is central to keeping that growth healthy The kind of problems you'll work on: Why did bookings or revenue for this client just drop and what do we do about it? Is this API error a one-off blip or the start of something bigger? Is this a client issue, a supplier issue, a connectivity issue, or something in mapping? How do we build the dashboards and alerts so the team catches problems before they become incidents?</p><p><strong>Desired Candidate Profile</strong></p><p>This role fits someone who:</p><ul><li>Has 2+ years of experience in monitoring, operations, data analysis, technical support, revenue operations or a similar role</li><li>Is comfortable working with large volumes of data, and genuinely enjoys spotting patterns and anomalies in it</li><li>Has strong Excel/Google Sheets skills (SQL or BI experience is a plus)</li><li>Can investigate issues using logs, dashboards and system data without needing someone to hold their hand</li><li>Communicates clearly you can explain a technical or data-driven issue so people who aren't in the weeds with you understand it and act on it</li><li><br></li></ul>
<p>The AI & Marketing Analytics Operations Manager builds the AI, automation, data, and reporting capabilities that power the company's Marketing function. The role uses AI to strengthen reporting and analytics and to automate Marketing's operational processes and campaign execution, turning fragmented information and manual workflows into trusted insights and scalable, production-ready systems. Success requires a builder's mindset: the ability to design, ship, and maintain production-ready AI agents, applications, and reporting solutions rather than simply use prompting tools, and to translate complex technical concepts into clear actions for business leaders.</p><p>Key Responsibilities</p><ul><li>Build AI-driven reporting solutions that automate data preparation, analysis, narrative generation, insight identification, and recurring business readouts.</li><li>Design, ship, and maintain AI agents, skills, and applications that automate operational processes, marketing tasks, and campaign execution, and enable teams to interrogate data, surface trends, and identify recommended actions.</li><li>Own and evolve Marketing's reporting ecosystem, including channel reporting across paid media, digital, web, email, events, partner, ABM, lifecycle, and organic programs.</li><li>Design attribution models with fluency across common approaches to guide channel investment decisions and uncover the buyer journey.</li><li>Establish measurement frameworks, reporting standards, and KPI definitions that enable consistent decision-making across Marketing and partner functions.</li><li>Build executive-ready reporting that connects channel and campaign performance to pipeline, revenue, acquisition, and conversion outcomes.</li><li>Prepare and lead leadership readouts, business reviews, and performance discussions that explain what happened, why, and what action should follow, surfacing trends, risks, opportunities, and tradeoffs.</li><li>Collaborate cross-functionally to align data definitions, reporting logic, system requirements, and shared measures of success.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Five or more years in Marketing or Revenue Analytics or a related field.</li><li>Demonstrated experience building AI-driven reporting solutions with modern AI technologies, and building production-ready AI applications, agents, or automations rather than simply prompting or using standalone AI tools.</li><li>Working knowledge of multiple attribution models, with the judgment to explain their strengths, limitations, and appropriate use cases.</li><li>Strong hands-on experience with multi-channel marketing reporting and campaign performance measurement.</li><li>Working knowledge of Salesforce (SFDC) reporting structures, campaign hierarchy, and data-quality practices sufficient to inform AI-driven and in-app reporting builds.</li><li>Strong analytical and problem-solving skills, and the ability to translate technical concepts and complex data into clear, actionable insights and executive-level readouts for non-technical audiences.</li><li>Experience with Claude Code and Claude Cowork, or comparable AI-assisted development environments.</li><li>Experience with low-code/no-code automation platforms (e.g., n8n, Zapier, Make) and Microsoft Power Automate or the broader Power Platform.</li><li>Experience with Power BI, including dashboard development, semantic models, and DAX.</li><li>SQL and familiarity with data warehouses, APIs, or modern marketing data stacks.</li><li>Experience in a high-growth B2B technology, SaaS, or private equity-backed environment.</li></ul>
<p>AVL Maroc SARL AU offers a job in Morocco (MA) as Data Platform & DevOps Engineer</p><p>We are looking for a Data Platform Engineer responsible for supporting the administration, governance, and operational management of the Databricks platform. The role focuses on ensuring platform stability, security, cost efficiency, and enabling data teams through standardized processes and automation.</p><p>YOUR RESPONSIBILITIES:</p><p>Platform Administration & Governance</p><ul><li>Support the administration of Databricks environments (DEV, TEST, PROD)</li><li>Manage user access, roles, and permissions</li><li>Support identity provisioning via Azure AD / AWS IAM</li><li>Collaborate with cloud teams on connectivity, storage access, and security topics</li></ul><p>Workspace Operations & Support</p><ul><li>Manage access to notebooks, jobs, clusters, and SQL Warehouses</li><li>Support cluster configuration and usage policies</li><li>Troubleshoot platform-related issues and coordinate with support teams</li><li>Maintain operational documentation and internal guidelines</li></ul><p>Data Governance & Security</p><ul><li>Support Unity Catalog governance (catalogs, schemas, tables)</li><li>Manage access controls and data ownership</li><li>Ensure platform security standards and audit readiness</li><li>Contribute to compliance and governance processes</li></ul><p>DevOps & Automation</p><ul><li>Support CI/CD processes for Databricks deployments</li><li>Participate in automation initiatives using Git-based workflows</li><li>Contribute to standard templates and deployment practices</li><li>Support lifecycle management across environments</li></ul><p>Cost & Usage Management</p><ul><li>Monitor platform usage and identify optimization opportunities</li><li>Support cost tracking and reporting activities</li><li>Contribute to tagging and governance practices for cost attribution</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>YOUR PROFILE:</h2><p>Formation : Master s degree (Bac+5) in Computer Science, Software Engineering, Data Engineering, or a related technical field</p><p>Experience</p><ul><li>Minimum 1 years of experience as a Data Plateform Enginner</li><li>Good understanding of CI/CD concepts and Git-based workflows</li><li>Experience working in cloud-based data platforms or DevOps environments is a plus</li></ul><p>Technical Skills</p><ul><li>Experience with Databricks administration (workspace management, access management, clusters, Unity Catalog is a plus)</li><li>Knowledge of Azure cloud services (preferred) or other cloud providers</li><li>Familiarity with Infrastructure as Code concepts (Terraform is a plus)</li><li>Scripting knowledge (Python or Bash is a plus)</li></ul><p>Certifications (Nice to Have)</p><ul><li>Databricks certifications (ex: Databricks Certified Data Engineer, Databricks Platform Administrator)</li><li>Cloud certifications such as Azure Data Engineer, AWS Solutions Architect, or equivalent</li></ul><p>Languages & Soft Skills</p><ul><li>Strong English communication skills (written and spoken)</li><li>Good analytical and troubleshooting skills</li><li>Ability to work in a collaborative and international environment</li><li>Proactive mindset and structured way of working</li></ul><p>Technical Profile:</p><ul><li>- Databricks Expertise: Deep experience with Unity Catalog, Account Console, and Workspace administration</li><li>- IaC & Automation: Expert proficiency in Terraform; experience with Databricks CLI, Asset Bundles, and REST API</li><li>- Cloud Infrastructure: Strong knowledge of Azure (preferred) or AWS/GCP networking and security</li><li>- CI/CD Tooling: Proven experience with GitHub Actions, Azure DevOps, or GitLab CI</li><li>- Scripting: Proficient in Python and Bash for platform automation</li></ul>
<p>Rattach (e) l quipe Brand & Engagement, le/la Growth Marketing Lead/Expert aura pour mission de construire et de piloter les leviers de croissance d Intelcia Tech sur le digital. Il/elle concevra et d ploiera des strat gies d acquisition, d engagement et de conversion fond es sur la data, en prenant directement en charge les campagnes, les outils, les budgets et les parcours digitaux. Son r le sera d activer et de convertir les audiences au service du d veloppement commercial et du recrutement, tout en am liorant en continu la performance des dispositifs marketing, avec un double objectif : g n rer des leads qualifi s, acc l rer leur conversion et contribuer directement au d veloppement du pipeline commercial ; renforcer la visibilit , la pr f rence de marque et l attractivit d Intelcia Tech aupr s de ses prospects et futurs talents.</p><p><strong>Desired Candidate Profile</strong></p><p>D fin ir les ICP, buyer personae, segments prioritaires et comptes cibles, en collaboration avec les quipes commerciales, marketing et m tier. Structurer, segmenter et enrichir les bases de donn es marketing afin d assurer leur qualit et leur exploitabilit . D fin ir et piloter les r gles de qualification et de lead scoring, en suivant la qualit des MQL, leur conversion en SQL et leur contribution au pipeline commercial.</p><p>Concevoir, d ployer et optimiser les dispositifs de g n ration de leads et les parcours de conversion associ s, jusqu la g n ration de leads qualifi s. Piloter les campagnes d emailing, via HubSpot ou un outil quivalent, les activations LinkedIn, organiques et sponsoris es, ainsi que les campagnes Google Ads, selon les objectifs de g n ration de leads, de notori t ou de recrutement. Mettre en place les sc narios d automation, de nurturing et de relance adapt s aux diff rentes cibles et tapes du parcours. Coordonner, avec le Content Manager et les experts internes, la cr ation de lead magnets adapt s aux cibles et aux objectifs : livres blancs, tudes de cas, contenus experts, etc. Cr er, tester et optimiser les landing pages, formulaires et autres dispositifs de conversion. Piloter les budgets m dia et arbitrer les investissements entre les diff rents leviers afin d optimiser les r sultats.</p><p>Assurer la gestion et optimisation continue du site web afin d am liorer sa visibilit , l exp rience utilisateur et la conversion. D fin ir et d ployer la strat gie SEO et GEO.</p><p>D fin ir et fiabiliser le dispositif de tracking des campagnes, des parcours de conversion et du site web. Suivre et analyser les performances des campagnes et du site web : audiences, sources de trafic, engagement, conversions et attribution. Piloter les principaux indicateurs de performance : volume et qualit des leads, CPL, taux de conversion, contribution au pipeline et ROI. Identifier les axes d optimisation et ajuster en continu les campagnes, les audiences et les parcours de conversion.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the technical architecture of Data, Analytics and AI solutions for our clients, covering the full lifecycle from design to deployment: ARCHITECTURE & DESIGN Design end-to-end data architectures: data lakes, lakehouses, warehouses, and streaming pipelines. Define standards for data modeling, storage, ingestion, and transformation across client engagements. Architect MLOps and AI deployment infrastructure (model registries, CI/CD for ML, monitoring). Lead technical decisions on cloud platforms (Azure, AWS, GCP) and open-source tooling. TEAM ENABLEMENT Define best practices and reusable frameworks for data engineers, analysts, and data scientists. Act as a technical mentor and reviewer for cross-functional project teams. Bridge the gap between data analysts, data engineers, and AI/ML engineers on complex projects. Contribute to internal knowledge base, toolkits, and delivery accelerators. CLIENT ENGAGEMENT Lead architecture workshops and discovery sessions with client stakeholders. Translate business requirements into scalable, robust technical blueprints. Present architecture decisions to both technical teams and executive audiences. Support pre-sales and proposal efforts with technical scoping and solution design. OTHER Provide internal training and knowledge-sharing sessions with the team. Support the Head of Practice on business development and internal capability initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's degree in Computer Science, Data Engineering, Software Engineering, Applied Mathematics, or a related field. Full proficiency in English + 1 additional language (French, Arabic, Spanish, German...). 6+ years of technical experience in data architecture or a closely related field. Proven track record in a consulting or multi-client services environment. TECHNICAL SKILLS DATA ARCHITECTURE & PLATFORMS Proven hands-on experience designing large-scale data platforms: data lake, lakehouse, or warehouse architectures (Databricks, Snowflake, BigQuery, Azure Synapse, Redshift). Strong command of SQL and at least one of Python, Scala, or Spark for data processing and transformation. Experience with Big Data ecosystems: Hadoop, Spark, PySpark, Hive, or equivalent. Familiarity with streaming and real-time architectures (Kafka, Flink, Spark Streaming). AI & ML INFRASTRUCTURE Proven hands-on experience with ML lifecycle tooling: MLflow, Kubeflow, SageMaker, Azure ML, or equivalent. Experience architecting MLOps pipelines: model versioning, CI/CD for ML, monitoring and drift detection. Exposure to GenAI and LLM integration patterns (RAG architectures, vector databases, prompt pipelines). DATA ENGINEERING & DEPLOYMENT Proven hands-on experience with orchestration and transformation tools: Airflow, dbt, or equivalent. Proven hands-on experience with container technologies: Docker, Kubernetes. Proven hands-on experience with versioning software: Git, GitHub, GitLab. Proven hands-on experience deploying solutions in cloud ecosystems: AWS, Azure, or Google Cloud. GOVERNANCE & STANDARDS Knowledge of data governance frameworks: data catalogs, lineage tracking, access control, and data quality management. Exposure to BI and data visualization platforms (Power BI, Tableau, Looker) and semantic layer design. INTERPERSONAL SKILLS Ability to step back, analyze complex problems, define architectural options, and drive decisions. Strong ability to work and collaborate with a variety of stakeholders across technical and business functions. Excellent communication skills with the ability to translate complex technical architectures into clear business implications. High autonomy, attention to detail, and ability to manage multiple client engagements simultaneously.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><p>THE JOURNEY Understand business needs and create insightful analysis helping your team to make the right decisions to boost Glovo presence and orders Identify growth opportunities to increase our user base focusing on traffic, conversion and retention rates and leveraging on levers such as pricing, promotions, events, CRM and other marketing levers etc Drive projects end-to-end translating business challenges into insights and actions Identify growth opportunities to increase our user base, step change retention rates and maximize profitability Take ownership of the reporting of KPIs by creating customized tools and using the available ones Ensure these tools are scalable and up-to-date Assist your colleagues in gaining access to the right data, and communicate and simplify concepts to the audience's needs Drive clarity and solve ambiguity using data-driven approaches Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with both our consumer and business products, identify growth opportunities, and execute projects to drive growth and engagement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>WHAT YOU WILL BRING TO THE RIDE</h2><ul><li>1-3 years of work experience on analytical roles leading analysis and turning insights into actions</li><li>Bachelor's degree in Math, Engineering, Business, Stats, Quantitative field or Business</li><li>SQL proficiency is mandatory / Python is a plus</li><li>Ninja expertise with Excel / Google Sheets is a must</li><li>Knowledge of visualization tools like Tableau and Looker</li><li>Business acumen and passion for end-to-end project management (from ideation and analysis into implementation)</li><li>A hands-on attitude is a must. You ll have to roll up your sleeves!</li><li>Proficiency in English</li><li>Strong consumer understanding skills</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>YOUR MISSION</p><p>As our Business Analyst for Glovo Morocco, you will be key to achieving our Revenue Business Plan and significantly impacting the country's performance. Your focus will be on unlocking growth by using data to generate commercial insights. You will shape the overall Commercial strategy in close collaboration with the Head of Commercial, as well as with various stakeholders at Headquarters and within the local team, to drive performance and maximize positive outcomes for our partners.</p><p>THE JOURNEY</p><p>Key Responsibilities:</p><p>Driving Commercial Strategy & Data Optimization:</p><p>As a Senior Analyst - Commercial Projects based in our Casablanca HQ, you will be a key member of the Morocco commercial team, focusing on optimizing partner value and enhancing operational efficiency through data-driven initiatives.</p><p>Core Focus Areas:</p><p>Partner Ads & Promos Strategy:</p><p>Lead the strategy for Partner Ads and Promotions, including developing sales pipelines and conversion funnels. This involves improving processes and tooling to maximize efficiency and effectiveness.</p><p>Data & Reporting:</p><p>Consolidate, optimize, and maintain all tools and reports required to track key KPIs and manage partner investments in Partner Ads. Provide regular performance reports with actionable insights to leadership to inform and refine ongoing strategies.</p><p>Commercial Project Support:</p><p>Support the Commercial team on various projects that require leveraging data and automation, such as Business Planning, partner P&L analysis, Account Manager (AM) portfolio management, and target setting.</p><p>Product Enablement:</p><p>Create clear playbooks that articulate the value proposition of our newest Ads products, differentiating our offerings to ensure maximum relevance and high conversion across various advertiser segments.</p><p>Team & Growth:</p><p>Actively collaborate with colleagues and contribute to a supportive environment that encourages growth, development, and impactful work.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>WHAT YOU WILL BRING TO THE RIDE</h2><p>You Have</p><ul><li>Keen interest in tech, platform businesses and last mile logistics</li><li>Min 3 years of experience in top-tier management consulting, investment banking, corporate strategy and/ or a fast paced analytical role in a high growth environment</li><li>Demonstrated experience in leading the structuring and solving of complex problems (Defining the scope of a problem, breaking it down into logical components, executing high quality quantitative and qualitative analysis and developing key insights)</li><li>A track record of delivering practical recommendations and translating them into action and results</li><li>Effective prioritization as well as skills to lead multiple project workstreams concurrently and independently</li><li>Ability to work with a wide range of stakeholders (including senior leadership) across any department in Glovo, defining value, scope & deliverables, effectively integrating their inputs, adequately managing their expectations, and building trust.</li><li>Strong communication skills and are able to articulate complex concepts in a simple and structured way (both written and orally)</li><li>Good eye for opportunities to make things better and take ownership over them</li><li>Intermediate SQL skills, plus G-suite proficiency (sheets, slides) preferred</li><li>Fluent in English and French; Arabic is a plus</li></ul><p>You Are</p><ul><li>Highly strategic and a structured thinker: you know how to structure, break down and analyse problems to solve them at their root</li><li>Comfortable navigating ambiguity and driven by results: you are joining a highly dynamic, fast paced and rapidly evolving industry, you need to be comfortable taking difficult and ambiguous problems and turning them into real, implementable solutions at pace</li><li>An owner with an entrepreneurial mindset: you own your work, your results and everything in between and you know how to roll your sleeves up and creatively problem solve your way out of issues</li></ul><p>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Native Dutch and excellent English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: French communication skills (at least C1 level for both spoken and written); Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via phone and email; Manage incoming tickets, investigate issues and ensure timely follow-ups; Provide first-level troubleshooting and escalate complex cases when needed; Guide customers through software workflows, settings and configuration screens using documented procedures; Support customers with how-to questions and common accounting workflows; Coordinate with internal specialists regarding escalated cases; Maintain accurate ticket documentation and contribute to knowledge base updates; Keep up with evolving tools, processes and product updates; Handle sensitive customer data with care and security; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Native Dutch; Excellent French and English communication skills (at least C1 level for both spoken and written); Experience in a customer-facing support role, ideally within a B2B or software environment; Strong communication skills and ability to manage customer expectations professionally; Structured and process-oriented approach to troubleshooting and ticket handling; Ability to investigate issues methodically and follow documented procedures to identify when issues should be escalated; Comfortable navigating complex software, settings, and configuration screens; Fast learner with the ability to master complex software products over time; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with ERP or accounting software such as Exact Globe, Exact Online, SAP, Odoo, or similar platforms; Basic bookkeeping or accounting knowledge, including invoicing, general ledger, and accounts payable/receivable concepts; Remote desktop support experience (Splashtop, TeamViewer, AnyDesk); Experience with CRM systems; Basic SQL or database awareness; Familiarity with Peppol or electronic invoicing; Benefits and Perks: Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<p><strong>Technical Support Manager – Oracle Hospitality OPERA and Simphony F&B Applications</strong></p><br><p><br><strong>Location: Agadir (onsite & shift applies)</strong></p><br><p><br><strong>Join Oracle in Agadir Bay</strong></p><br><p><br>Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:<br> </p><br><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle – one of the world’s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.<br> </li></ul><p><strong>Job Description</strong></p><br><p><br>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&A etc.) and associated interfaces.</p><br><p><br><strong>Duties & Responsibilities</strong><br> </p><br><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.<br> </li></ul><p><strong>Knowledge, Skills & Abilities – Essential</strong><br> </p><br><ul><li>5–7 years’ technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.<br> </li></ul><p><strong>Other Requirements</strong><br> </p><br><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.<br> </li></ul><p><strong>Abilities</strong><br> </p><br><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Note:** Leadership role in 24x7 environment. Weekend and shift flexibility required.</li></ul><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.<br>Qualifications:<br><p>Career Level - M2</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary</p><p>We are looking for a dedicated Application Support Engineer to provide first- and second-level support for application-related issues within the DGSN Morocco program. The successful candidate will serve as the primary interface for incident intake, triage, reproduction, and escalation, playing a vital role in maintaining application availability and user experience for end-user government agencies. This position requires strong analytical skills, discipline in incident logging, and a collaborative approach to working with platform and product teams.</p><p>Key Responsibilities</p><p>Application Support & Incident Management</p><ul><li><p>Provide L1/L2 application support during assigned shifts, acting as the primary point of contact for incident intake.</p></li><li><p>Receive, log, categorize, and manage all incidents in the Service Management System in a timely and accurate manner.</p></li><li><p>Perform initial diagnosis and attempt to reproduce reported application issues to confirm behavior.</p></li><li><p>Conduct daily application health checks to proactively identify service degradation or failures.</p></li></ul><p>Troubleshooting & Escalation</p><ul><li><p>Identify stopped or degraded application services and execute restart or recovery actions where applicable and authorized.</p></li><li><p>Analyze application logs, error messages, and system behavior to isolate root causes.</p></li><li><p>Distinguish clearly between application-layer, infrastructure-layer, and platform-layer issues and route accordingly.</p></li><li><p>Escalate confirmed defects or complex issues to the product or engineering team with full documentation and reproducibility steps.</p></li></ul><p>Communication & Reporting</p><ul><li><p>Communicate incident status and resolution updates clearly to end users and relevant stakeholders.</p></li><li><p>Maintain accurate records of incident trends, recurring issues, and resolution times.</p></li><li><p>Contribute to knowledge base articles and support documentation.</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>2–4 years of experience in enterprise application support at L1/L2 level.</p></li><li><p>Strong Linux command-line skills for log analysis and process-level diagnostics.</p></li><li><p>Ability to interpret and analyze application logs, stack traces, and error outputs.</p></li><li><p>Familiarity with APIs (REST) and distributed system architectures.</p></li><li><p>Experience with ITSM tools and structured incident management workflows (e.g., ServiceNow, JIRA Service Management).</p></li><li><p>Strong attention to detail and commitment to accurate incident documentation.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Skills</p><ul><li><p>Exposure to web application technologies and basic understanding of database queries (SQL).</p></li><li><p>Familiarity with monitoring and log aggregation tools (e.g., ELK Stack, Splunk, Graylog).</p></li><li><p>Experience supporting government or public sector technology platforms.</p></li><li><p>Ability to work calmly and effectively under pressure during high-priority incidents.</p></li><li><p>Strong interpersonal and written communication skills for cross-team coordination.</p></li><li><p>Languages: English, French and Arabic is mandatory given the Morocco deployment context and end-user communication requirements.</p></li></ul><p>Domain Knowledge (Preferred)</p><p>Public Safety & Law Enforcement Systems: Prior experience supporting applications used in national security, border control, or law enforcement environments is highly desirable. Sensitivity to data confidentiality and security protocols is essential for this role.</p><p>Digital Identity & Document Processing Systems: Familiarity with applications related to identity verification, biometric enrollment, travel document processing, or population register management is a strong differentiator within the DGSN Morocco program context.</p><p>Compensation & Benefits</p><ul><li><p>Competitive salary aligned with Morocco market benchmarks.</p></li><li><p>Health insurance coverage per local labor law.</p></li><li><p>Annual leave entitlement per local labor law.</p></li><li><p>Shift and on-call allowances where applicable.</p></li><li><p>Professional development and ITSM certification support.</p></li><li><p>Opportunity to contribute to a high-impact national public safety transformation program.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste : Dans le cadre du d veloppement de nos activit s Data, nous recherchons un Data Analyst / Analytics Engineer disposant d'au moins 4 ans d'exp rience pour transformer les donn es en indicateurs fiables et exploitables afin d'accompagner la prise de d cision m tier. Vous interviendrez sur l'ensemble de la cha ne de valorisation de la donn e, depuis la mod lisation jusqu' la restitution travers des tableaux de bord d cisionnels.</p><p>Missions principales :</p><ul><li>Mod liser, transformer et structurer les donn es l'aide de dbt et BigQuery .</li><li>Concevoir, d velopper et maintenir des tableaux de bord et rapports sous Power BI .</li><li>Analyser les donn es afin d'identifier des tendances, produire des insights et formuler des recommandations m tiers.</li><li>Garantir la qualit , la coh rence et la fiabilit des donn es utilis es pour le reporting.</li><li>Documenter les mod les de donn es, les indicateurs et les processus de transformation.</li><li>Collaborer avec les quipes m tiers afin de comprendre les besoins et traduire les exigences fonctionnelles en solutions analytiques.</li><li>Participer l'am lioration continue des pratiques de gouvernance et de gestion des donn es.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Description de l'entreprise At Devoteam , we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #TechforPeople. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10.000 tech and business leaders on cloud, data and cyber security. Let s fuse creativity with technology together and build innovative solutions that actively change things for the better. We are building cultures of innovation with Google Cloud technology. Our cultural mindset, combined with our values define the way we want to work as one: Respect - for each others time, work and experiences Frankness - to improve, learn and share from positive and negative experiences Passion - to see the opportunity in change Read more: http://www.devoteam.com</p><p>Qualifications Profil recherch :</p><ul><li>Dipl me Bac+5 en Informatique, Data, Statistiques, Business Intelligence ou quivalent.</li><li>Minimum 4 ans d'exp rience en analyse de donn es, Business Intelligence ou Analytics Engineering.</li><li>Ma trise de dbt et BigQuery .</li><li>Excellente ma trise de Power BI (mod lisation, DAX, visualisation et reporting).</li><li>Solides comp tences en SQL avanc .</li><li>Bonne ma trise des concepts de mod lisation de donn es ( toile, flocon, data marts, etc.).</li><li>Capacit analyser les besoins m tiers et transformer les donn es en recommandations actionnables.</li><li>Excellentes capacit s de communication et de vulgarisation des r sultats d'analyse.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>The Customer Success Account Manager</strong> <strong>(CSAM)</strong> is responsible for the relationship with assigned number of corporate customers at the technical level and for the escalation management.</p> <p> </p> <p>CSAM increases customer satisfaction and loyalty to the company, enhances efficiency of Kaspersky product usage by our customers, improves security posture of customers through effective IS consulting and guidance as well as builds and maintains relationships with key customer contacts at the business level.</p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Provide technical support to customers under MSA support contract, and/or standard support;</li> <li>Build, maintain good working relationship with assigned MSA accounts, and ensure their satisfaction with Kaspersky support and products;</li> <li>Accountable for the renewal of MSA contracts and growth of new MSA customers together with sales team;</li> <li>Take initiative on technical skills, self-learning and development towards obtaining Kaspersky Certifications;</li> <li>Apply system analysis techniques and procedures and consult with end users to diagnose product and system issues, and determine appropriate system configurations and specifications to optimize usage of Kaspersky products;</li> <li>Resolve, manage, escalate, and drive satisfactory resolution of customers technical support issues based on Kaspersky products and technologies;</li> <li>Communicate progress on a regular basis to stakeholders in the customer/partner organizations for normal and escalated technical issues;</li> <li>Understand customer business requirements so as to recommend improved software settings/tasks/policies, or hardware upgrades for effective operation of Kaspersky applications;</li> <li>Comply with the technical support workflow/processes as prescribed by HQ;</li> <li>Proactively contribute to the enrichment of our Knowledge Base;</li> <li>Deliver Kaspersky Professional Services for Kaspersky Solutions to B2B clients (this includes but not limited to implementation, training, configuration, migration, health checks, project management);</li> <li>Deliver consultative-based knowledge transfer and documentation to Kaspersky s clients;</li> <li>Monthly reporting to MSA Client and management;</li> <li>Be the technical support representative in the home country, taking ownership for customer/partner support escalations, and drive issue resolution using established processes and procedures in a timely manner.</li> </ul> <br> <p> <strong>Required Communication Skills:</strong> </p> <ul> <li>English verbal communication skills at the professional level;</li> <li>Written English communication skills at the professional level;</li> <li>Ability to engage effectively with clients at the senior technical and middle management levels;</li> <li>Strong interpersonal and negotiation skills.</li> </ul> <p> </p> <p> <strong>Required Technical Skills:</strong> </p> <p> </p> <p> <i> <strong>Advanced:</strong> </i> </p> <ul> <li>Microsoft OS (Server 2019+ and Windows 10+), MS Certified is an advantage;</li> <li>Linux OS (Ubuntu, CentOS);</li> <li>Enterprise Networking Technologies (eg. TCP/IP, DNS, Firewall, Active Directory);</li> <li>Virtualization environments (VMware EXSi, Hyper-V);</li> <li>Troubleshooting skills including the ability to analyse logs, traces, and dump files (Wireshark, Windows Logs, Windows Performance).</li> </ul> <p> <i> <strong>Intermediate:</strong> </i> </p> <ul> <li>MS SQL and MS Exchange;</li> <li>Web and Messaging Systems.</li> </ul> <p> <i> <strong>Optional:</strong> </i> </p> <ul> <li>Kaspersky product certifications;</li> <li>CompTIA CASP+.</li> </ul> <p> </p> <p> <strong>Education / Technical Certifications:</strong> </p> <ul> <li>Completed degree (BS) in Information Technology, Computer Science or equivalent;</li> <li>7+ years of experience in IT industry; 4+ years of experience in IT security;</li> <li>MCP or equivalent : Windows Server 2019+ and Windows 10+;</li> <li>CCNA beneficial;</li> <li>VMware EXSi;</li> <li>Linux.</li> </ul> <p> <i>* Candidate will be required to pass Kaspersky Internal core certifications within 3 months after on-boarding.</i> </p> <p> </p> <p> <strong>Other Required Skills:</strong> </p> <ul> <li>Positive attitude in taking on ownership for issue resolution, root cause analysis, and remediation;</li> <li>Analytical Troubleshooting Skills;</li> <li>Ability to articulate issues clearly, communicate next steps with confidence;</li> <li>Sound decision making and critical thinking skills;</li> <li>Good time management, organization and prioritization skills.</li> </ul> <p> </p> <p><br></p></div></section>
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Job : <p><u><strong>Job Description:</strong></u></p><br><br><p>The Operational Performance Coordinator's mission is to contribute to the continuous improvement of mining activity performance through the collection, structuring, and enhancement of operational data.<br>He/She is responsible for collecting, consolidating, analyzing, and interpreting data from geology, mine planning, surveying, operations, and other mine departments.<br>The position holder develops and implements performance monitoring tools, dashboards, key performance indicators (KPIs), and automation solutions to ensure data reliability, reduce manual tasks, and improve the speed and quality of decision-making.<br>He/She also contributes to identifying and deploying digital and artificial intelligence solutions suited to the company's operational needs.<br>The role thus serves as a transverse interface between data, digital tools, and operational teams, with the goal of transforming available data into reliable and actionable information to support operational performance and decision-making.</p><br><br><p><br><u><strong>Main Responsibilities</strong></u></p><br><br><ul><li>Collect, clean, and consolidate data from various sources.</li><li>Design and maintain reliable and documented databases.</li><li>Develop dashboards and KPIs (Excel, Power BI, etc.).</li><li>Automate processes using advanced Excel, Power Query, and VBA/Macros.</li><li>Creation of dashboards and KPIs.</li><li>Automation of dashboards using Excel, VBA/Macros, Power Query.</li><li>Development of AI solutions and user support.</li><li>Develop decision-support tools.</li><li>Use SQL for extractions and analyses.</li><li>Identify AI use cases for data management</li><li>Train and support users.</li><li>Ensure data quality, security, and governance.</li><li>Ensure HSE practices and a safe working environment, and cooperate with the HSE department.</li><li>Perform other tasks as needed to support company objectives.</li><li>Supervise junior engineers.</li><li>Periods will be spent on-site in a supervision role as part of ongoing development.</li><li>Adhere to and support all company policies and procedures.</li><li>Creation of advanced Excel files.</li><li>Development of VBA macros.</li><li>Creation of databases.</li><li>Design of Power BI reports or others</li><li>Statistical analysis and performance monitoring.</li><li>Technological watch in Data & AI.</li></ul><p><u><strong>Interface Management</strong></u></p><br><br><ul><li>Manage the interface between geology, planning, surveying, and operations.</li><li>Maintain constructive and effective working relationships with employees and subcontractors.</li></ul><p><br><u><strong>Safety Management</strong></u></p><br><br><ul><li>Ensure all activities are conducted safely and in accordance with Company standards and procedures.</li><li>Ensure procedures and standards are followed.</li><li>Demonstrate commitment and leadership in safety, social, and environmental matters.<br> </li></ul> <br> Required profile : <p><u><strong>Education Level</strong></u></p><br><br><ul><li>Master's degree (Bac+5)</li></ul><p><br><u><strong>Experience</strong></u></p><br><br><ul><li>2 years of experience in a similar role.</li><li>Experience in the mining sector is highly desirable.</li><li>Experience in operational data analysis and dashboard development is an advantage.</li><li>Experience in process automation and decision-support tool development is desired.</li></ul><p><br><u><strong>Technical Skills</strong></u></p><br><br><ul><li>Good command of the Office Suite (Advanced Excel, Microsoft Word, PowerPoint).</li><li>Expert Excel (advanced formulas, PivotTables, Power Query, Power Pivot).</li><li>VBA / Macros.</li><li>Creation, Management, and Modeling of databases.</li><li>Power BI and/or other tools.</li><li>Python (an asset).</li><li>Attention to detail</li><li>Ability to work in a multicultural environment.</li><li>Ability to communicate effectively at all levels of the organization.</li><li>Analytical and problem-solving skills.</li><li>Proficiency in English and French.</li><li>Have a reputation for integrity and ethics.</li><li>Ability to work in a demanding and high-pressure environment.</li></ul><p><u><strong>Behavioral Competencies and Soft Skills</strong></u></p><br><br><ul><li>Good communication skills (French, English)</li><li>Availability</li><li>Adaptability</li><li>Attention to detail and observation</li><li>Physical resilience</li><li>Sense of responsibility</li><li>Teamwork</li><li>Rigor and organization</li><li>Synthesis skills</li><li>Interest in new technologies and their challenges</li><li>Self-learning ability</li><li>Interface management</li></ul><p><u><strong>Recruitment Conditions</strong></u></p><br><br><ul><li>Job Title: DATA ANALYST in an open-pit and/or underground mining operation</li><li>Sector of Activity: Open-pit and underground mining operations</li><li>Region: Zgounder Mine</li><li>City: Taliouine (https://maps.app.goo.gl/ncWdKQj3pYfEwTYVA)</li><li>Working Hours: 20/10 (20 days work, 10 days off)</li></ul><br><br> <br><br> </div>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p>Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.</p><br><br><br><p>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.</p><br><br><br><p><b>The Role</b></p><br><br><p>As an <b>OT Process Controller</b> at our TM2 terminal, you will play a vital role in ensuring the seamless operation of our semi-automated container handling systems. Working in a shift-based rotation from the Integrated Operations Center (IOC), you will be the first line of support for control systems managing Quay Cranes, Automated Rail Mounted Gantry Cranes, and Shuttle Carriers. Your contributions will directly impact system availability, incident response, and operational excellence.</p><br><br><p>Key responsibilities include:</p><br><br><ul><li>Provide real-time system support during shift hours within the IOC</li><li>Monitor alarms, interfaces, and process flows for terminal equipment</li><li>Lead Level 1 troubleshooting and escalate to Level 2/3 as needed</li><li>Detect and resolve control system anomalies and software faults</li><li>Coordinate effectively with Operations, Asset Management, and IT teams</li><li>Document incidents, interventions, and shift handovers thoroughly</li><li>Ensure SLA compliance and proper communication flow within the Control Room</li><li>Support LEAN initiatives through accurate reporting and process documentation</li></ul><br><p><b>What We’re Looking For</b></p><br><br><p><b>Lean-minded:</b> we are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.</p><br><br><br><p><b>Required Qualifications:</b></p><br><br><ul><li>Bachelor’s degree in Computer Science, Business, or a related field</li><li>Strong analytical or technical skills with hands-on troubleshooting experience</li><li>Proficiency in relevant tools and systems (SQL, Oracle, BI applications)</li><li>Ability to communicate insights and technical issues clearly</li><li>Excellent attention to detail and organizational skills</li></ul><br><p><b>Preferred Skills:</b></p><br><br><ul><li>Experience in logistics or automated terminal operations</li><li>Familiarity with LEAN methodologies and incident management processes</li><li>Knowledge of automation tools and virtualization technologies</li></ul><br><p><b>Ready to take the next step in your career?</b></p><br><br><p>If you're passionate about technology, operations, and making a real impact in global trade, we encourage you to apply. Join a team that values your expertise, supports your growth, and celebrates your contributions. Let’s shape the future of terminal operations—together.</p><br><br><p>Would you like this formatted for a job posting platform or internal HR system?</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: As a Senior Data Engineer, your role will be to design, code, test, and deploy data ingestion, processing, modeling, and valorization pipelines so that this data can be presented and visualized through web applications, using modern technologies. Your main responsibilities will include: Working in Data and Cloud environments, particularly GCP; Leveraging BigQuery and advanced SQL on large volumes of data; Integrating new LLM technologies into your development routine; Managing real-time streams with Pub/Sub; Automating data workflows via GitLab CI/CD and Docker Compose; Versioning code with Git; Collaborating in an agile environment (Scrum); and Data modeling and preparation: designing optimized pipelines in BigQuery, ensuring the quality, reliability, and consistency of analyses. Respect deadlines while maintaining high standards of quality and excellence. Communicate clearly and effectively in writing and orally in French for smooth interactions with the business and teams. Analyze situations and propose appropriate solutions while identifying areas for improvement. Actively collaborate with team members, share knowledge and foster a team spirit to achieve common goals. Apply a continuous improvement mindset to optimize practices and results.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Company Description: At Devoteam, we are Digital Transformakers. Respect, honesty, and passion drive our team every day. Together, we help our clients win the digital battle: from consulting and implementing innovative technologies to ensuring user adoption. Cloud, Cybersecurity, Data, DevOps, Fullstack Development, Low Code, and RPA hold no secrets for our team! Our 10,000+ employees are certified, trained, and supported daily to take on new and innovative challenges. A leader in Cloud, Cybersecurity, and Data in EMEA, the Devoteam Group achieved a revenue of €1.036 billion in 2022 and aims to double it within the next 5 years. Devoteam Morocco, a leading player in IT expertise for over 30 years (350+ consultants), is accelerating its growth by developing its nearshore expertise activities to meet the needs of our French, European, and Middle Eastern clients. Are you ready to join us and take on this challenge together?</font></font></p><p><font dir="auto" ><font dir="auto" >Qualifications For this position, you will need: Proficiency in DBT for data transformation and orchestration. Significant experience in data modeling and implementation of semantic layers with Looker/LookML. Knowledge of machine learning and Agentic. Experience with the Google suite.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><p>Job Description</p><p>YOUR MISSION As our Business Analyst for Glovo Morocco, you will be key to achieving our Revenue Business Plan and significantly impacting the country's performance. Your focus will be on unlocking growth by using data to generate commercial insights. You will shape the overall Commercial strategy in close collaboration with the Head of Commercial, as well as with various stakeholders at Headquarters and within the local team, to drive performance and maximize positive outcomes for our partners.</p><p>THE JOURNEY</p><p>Key Responsibilities:</p><p>Driving Commercial Strategy & Data Optimization: As a Senior Analyst - Commercial Projects based in our Casablanca HQ, you will be a key member of the Morocco commercial team, focusing on optimizing partner value and enhancing operational efficiency through data-driven initiatives.</p><p>Core Focus Areas:</p><p>Partner Ads & Promos Strategy: Lead the strategy for Partner Ads and Promotions, including developing sales pipelines and conversion funnels. This involves improving processes and tooling to maximize efficiency and effectiveness.</p><p>Data & Reporting: Consolidate, optimize, and maintain all tools and reports required to track key KPIs and manage partner investments in Partner Ads. Provide regular performance reports with actionable insights to leadership to inform and refine ongoing strategies.</p><p>Commercial Project Support: Support the Commercial team on various projects that require leveraging data and automation, such as Business Planning, partner P&L analysis, Account Manager (AM) portfolio management, and target setting.</p><p>Product Enablement: Create clear playbooks that articulate the value proposition of our newest Ads products, differentiating our offerings to ensure maximum relevance and high conversion across various advertiser segments.</p><p>Team & Growth: Actively collaborate with colleagues and contribute to a supportive environment that encourages growth, development, and impactful work.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>WHAT YOU WILL BRING TO THE RIDE</h2><p>You Have</p><ul><li>Keen interest in tech, platform businesses and last mile logistics</li><li>Min 3 years of experience in top-tier management consulting, investment banking, corporate strategy and/ or a fast paced analytical role in a high growth environment</li><li>Demonstrated experience in leading the structuring and solving of complex problems (Defining the scope of a problem, breaking it down into logical components, executing high quality quantitative and qualitative analysis and developing key insights)</li><li>A track record of delivering practical recommendations and translating them into action and results</li><li>Effective prioritization as well as skills to lead multiple project workstreams concurrently and independently</li><li>Ability to work with a wide range of stakeholders (including senior leadership) across any department in Glovo, defining value, scope & deliverables, effectively integrating their inputs, adequately managing their expectations, and building trust.</li><li>Strong communication skills and are able to articulate complex concepts in a simple and structured way (both written and orally)</li><li>Good eye for opportunities to make things better and take ownership over them</li><li>Intermediate SQL skills, plus G-suite proficiency (sheets, slides) preferred</li><li>Fluent in English and French; Arabic is a plus</li></ul><p>You Are</p><ul><li>Highly strategic and a structured thinker: you know how to structure, break down and analyse problems to solve them at their root</li><li>Comfortable navigating ambiguity and driven by results: you are joining a highly dynamic, fast paced and rapidly evolving industry, you need to be comfortable taking difficult and ambiguous problems and turning them into real, implementable solutions at pace</li><li>An owner with an entrepreneurial mindset: you own your work, your results and everything in between and you know how to roll your sleeves up and creatively problem solve your way out of issues</li></ul><p>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><p><b>Job Description</b></p><p>YOUR MISSION As our Business Analyst for Glovo Morocco, you will be key to achieving our Revenue Business Plan and significantly impacting the country's performance. Your focus will be on unlocking growth by using data to generate commercial insights. You will shape the overall Commercial strategy in close collaboration with the Head of Commercial, as well as with various stakeholders at Headquarters and within the local team, to drive performance and maximize positive outcomes for our partners.</p><p><b>THE JOURNEY</b></p><p><b>Key Responsibilities:</b></p><p>Driving Commercial Strategy & Data Optimization: As a Senior Analyst - Commercial Projects based in our Casablanca HQ, you will be a key member of the Morocco commercial team, focusing on optimizing partner value and enhancing operational efficiency through data-driven initiatives. Core Focus Areas:</p><p>Partner Ads & Promos Strategy: Lead the strategy for Partner Ads and Promotions, including developing sales pipelines and conversion funnels. This involves improving processes and tooling to maximize efficiency and effectiveness.</p><p>Data & Reporting: Consolidate, optimize, and maintain all tools and reports required to track key KPIs and manage partner investments in Partner Ads. Provide regular performance reports with actionable insights to leadership to inform and refine ongoing strategies.</p><p>Commercial Project Support: Support the Commercial team on various projects that require leveraging data and automation, such as Business Planning, partner P&L analysis, Account Manager (AM) portfolio management, and target setting.</p><p>Product Enablement: Create clear playbooks that articulate the value proposition of our newest Ads products, differentiating our offerings to ensure maximum relevance and high conversion across various advertiser segments.</p><p>Team & Growth: Actively collaborate with colleagues and contribute to a supportive environment that encourages growth, development, and impactful work.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">WHAT YOU WILL BRING TO THE RIDE You Have Keen interest in tech, platform businesses and last mile logistics Min 3 years of experience in top-tier management consulting, investment banking, corporate strategy and/ or a fast paced analytical role in a high growth environment Demonstrated experience in leading the structuring and solving of complex problems (Defining the scope of a problem, breaking it down into logical components, executing high quality quantitative and qualitative analysis and developing key insights) A track record of delivering practical recommendations and translating them into action and results Effective prioritization as well as skills to lead multiple project workstreams concurrently and independently Ability to work with a wide range of stakeholders (including senior leadership) across any department in Glovo, defining value, scope & deliverables, effectively integrating their inputs, adequately managing their expectations, and building trust. Strong communication skills and are able to articulate complex concepts in a simple and structured way (both written and orally) Good eye for opportunities to make things better and take ownership over them Intermediate SQL skills, plus G-suite proficiency (sheets, slides) preferred Fluent in English and French; Arabic is a plus You Are Highly strategic and a structured thinker: you know how to structure, break down and analyse problems to solve them at their root Comfortable navigating ambiguity and driven by results: you are joining a highly dynamic, fast paced and rapidly evolving industry, you need to be comfortable taking difficult and ambiguous problems and turning them into real, implementable solutions at pace An owner with an entrepreneurial mindset: you own your work, your results and everything in between and you know how to roll your sleeves up and creatively problem solve your way out of issues Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p></section>