Jobs in Tourism Sector in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide voice and remote support for hotel customers worldwide.</p> <p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p> <p>Document solutions and ensure accurate case records in ICCP tool.</p> <p>Collaborate with Oracle teams to escalate and resolve issues.</p> <p>Act as customer advocate for hotel users and escalate gaps.</p> <p>Provide technical assistance via phone, email, and remote tools.</p> <p>Assist in OPERA configuration, installation, and training when required.</p> <p>Stay updated on OPERA new releases.</p> <p><strong>Knowledge, Skills &amp; Abilities Essential</strong></p> <ul> <li>Minimum 2 years IT or hospitality systems support experience.</li> <li>Experience with hotel PMS applications, ideally Oracle OPERA.</li> <li>Graduate degree in technical, hospitality, or business field.</li> <li>Understanding of hotel operations (front office, reservations, housekeeping).</li> <li>Customer service experience with direct client interaction.</li> <li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li> <li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li> <li>SQL experience preferred.</li> </ul> <p><strong>Other Requirements</strong></p> <ul> <li>Commitment to high-quality customer service.</li> <li>Excellent English &amp; German communication</li> <li>Strong troubleshooting and problem-solving ability.</li> <li>Organizational and multitasking skills.</li> <li>Flexibility for global 24x7 shifts including weekends and holidays.</li> <li>Cross-cultural awareness.</li> </ul> <p><strong>Abilities</strong></p> <ul> <li>Ability to build trust with hotel customers and Oracle colleagues.</li> <li>Independent worker and team player.</li> <li>Adaptable and able to prioritize in dynamic environments.</li> <li>Creative thinker to resolve problems and improve processes.</li> <li>Resilient under pressure with focus on service quality.</li> </ul> <p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p> <ul> <li>Experience with hotel PMS applications, ideally Oracle OPERA.</li> <li>Graduate degree in technical, hospitality, or business field.</li> <li>Understanding of hotel operations (front office, reservations, housekeeping).</li> <li>Customer service experience with direct client interaction.</li> <li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li> <li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li> <li>SQL experience preferred.</li> </ul> <p>Commitment to high-quality customer service.</p> <ul> <li>Excellent English &amp; German communication</li> <li>Strong troubleshooting and problem-solving ability.</li> <li>Organizational and multitasking skills.</li> <li>Flexibility for global 24x7 shifts including weekends and holidays.</li> <li>Cross-cultural awareness.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide voice and remote support for hotel customers worldwide.</p> <p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p> <p>Document solutions and ensure accurate case records in ICCP tool.</p> <p>Collaborate with Oracle teams to escalate and resolve issues.</p> <p>Act as customer advocate for hotel users and escalate gaps.</p> <p>Provide technical assistance via phone, email, and remote tools.</p> <p>Assist in OPERA configuration, installation, and training when required.</p> <p>Stay updated on OPERA new releases.</p> <p><strong>Knowledge, Skills &amp; Abilities Essential</strong></p> <ul> <li>Minimum 2 years IT or hospitality systems support experience.</li> <li>Experience with hotel PMS applications, ideally Oracle OPERA.</li> <li>Graduate degree in technical, hospitality, or business field.</li> <li>Understanding of hotel operations (front office, reservations, housekeeping).</li> <li>Customer service experience with direct client interaction.</li> <li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li> <li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li> <li>SQL experience preferred.</li> </ul> <p><strong>Other Requirements</strong></p> <ul> <li>Commitment to high-quality customer service.</li> <li>Excellent English communication; other languages desirable.</li> <li>Strong troubleshooting and problem-solving ability.</li> <li>Organizational and multitasking skills.</li> <li>Flexibility for global 24x7 shifts including weekends and holidays.</li> <li>Cross-cultural awareness.</li> </ul> <p><strong>Abilities</strong></p> <ul> <li>Ability to build trust with hotel customers and Oracle colleagues.</li> <li>Independent worker and team player.</li> <li>Adaptable and able to prioritize in dynamic environments.</li> <li>Creative thinker to resolve problems and improve processes.</li> <li>Resilient under pressure with focus on service quality.</li> </ul> <p><strong>Note:</strong> This role requires weekend support and shift work in a 24x7 global hospitality environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p> <p>Experience with hotel PMS applications, ideally Oracle OPERA.</p> <p>Graduate degree in technical, hospitality, or business field.</p> <p>Understanding of hotel operations (front office, reservations, housekeeping).</p> <p>Customer service experience with direct client interaction.</p> <p>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</p> <p>Knowledge of OS (Windows, Oracle, VMware) desirable.</p> <p>SQL experience preferred.</p> <p>Commitment to high-quality customer service.</p> <p>Excellent English communication; other languages desirable.</p> <p>Strong troubleshooting and problem-solving ability.</p> <p>Organizational and multitasking skills.</p> <p>Flexibility for global 24x7 shifts including weekends and holidays.</p> <p>Cross-cultural awareness.</p> <p>Ability to build trust with hotel customers and Oracle colleagues.</p> <p>Independent worker and team player.</p> <p>Adaptable and able to prioritize in dynamic environments.</p> <p>Creative thinker to resolve problems and improve processes.</p> <p>Resilient under pressure with focus on service quality.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Euronet, we don’t just build payment solutions - we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions.<br> From mobile wallets and card issuing to real-time payment platforms, our products drive digital transformation in 160+ countries.<br> We are seeking to employ a motivated and results - oriented sales professional who will work on expanding the company's independent ATM network in Casablanca.<br> The right candidate should be a hunter and will be accountable for identifying and acquiring suitable locations to install ATM Systems.<br> If you’re passionate about technology and eager to grow in a dynamic environment, Euronet is the place for you!<br> Your Life @Euronet As a #Euronetter , you’ll be part of a truly human-centered culture built on trust, respect, and cooperation.<br> Your contributions will be recognized, and your growth supported through meaningful career development opportunities.<br> Perks &amp; Benefits That Matter Competitive compensation package Annual performance-based bonus Top-of-the-line tools and equipment Hybrid working model Career development and annual performance review Opportunity to work in a dynamic, stable, and international environment How You 'll Make an Impact Identify appropriate site locations and negotiate with property owners with the goal of signing a contract for installing ATM systems.<br> Targets will be high traffic locations (e.<br>g. high street retailers, shopping malls, touristic areas, etc).<br> by doing on field prospections (80% of the time) Develop and manage a pipeline of identified potential locations.<br> Meet quantitative and qualitative targets set by Management to ensure that locations selected meet the financial and transactional objectives.<br> Maintain an ongoing relationship with property owners for the lifetime of the contract.<br> Participate in the installation and deployment project planning process collaborating with the Operations Department, as well as any external subcontractors.<br> Closely monitor daily, weekly and monthly the performance of the installed ATMs and provide agreed upon reporting to Management.<br> Provide recommendations to improve performance (e.<br>g. branding). Perform frequent field visits to monitor and ensure the quality of the installed ATMs under management.<br> Regularly interact with external stakeholders (e.<br>g. property management companies, local authorities) to ensure a smooth contracting and installation process.<br> What Makes You a Great Fit University degree (preferably but not a requirement) or High school in Business Administration or similar discipline.<br> Professional training in Sales will be considered an asset Experience in B2B sales (preferably in the Consumer Goods, Retail, Real Estate, ATM acquiring, or Tourism sectors) Proven track record in achieving aggressive growth targets and building strong relationships with clients Flexibility and readiness to travel frequently across the territory of responsibility English intermediate knowledge (both verbal and written) Clean B category driving license/owning a car User level knowledge of MS Office What Will Help You Thrive Results orientation and can-do mentality Strong negotiation, relationship building and communication skills Self-driven and entrepreneurial At Euronet, we are an Equal Opportunity Employer, and all qualified applicants will receive consideration of employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Commercial Department, your main mission is to manage SOREC's revenue process, from bet registration to fund deposit, while respecting internal standards and procedures, and to act as a replacement for the Branch Manager in their absence. As such, your main activities will be:</p><br><br><p><strong>Betting Operations Management:</strong></p><br><br><ul><li>Register customer bets by controlling cash balance at the agency;</li><li>Conduct unannounced checks of the agency's operator cash registers;</li><li>Control and maintain technical equipment for betting operations: terminals, odds, broadcast;</li></ul><p><strong>Fund Control at the Agency:</strong></p><br><br><ul><li>Ensure the receipt/handover of funds to cash-in-transit teams;</li><li>Verify the overall consistency of end-of-day reports;</li><li>Administrative management of the agency;</li><li>Prepare the cash position, ensuring that amounts match S2A reports and that information entered into the S3K system is accurate;</li></ul><p><strong>Assistant Role in the absence of the CDA:</strong></p><br><br><ul><li>Act as interim Branch Manager;</li><li>Take charge of important agency clients in coordination with the Branch Manager;</li><li>Improve agency performance;</li><li>Propose actions to improve agency performance;</li><li>Ensure quality of service for clients.</li></ul> <br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><ul><li>You have a Bac+2/3 degree in Management, Finance, or equivalent, with 2 to 5 years of experience, ideally in a similar role.</li><li>You have skills in revenue management</li><li>You have knowledge of accounting</li><li>You have knowledge of gaming regulations</li><li>You have knowledge of customer bet registration</li><li>You are proficient in the various horse racing betting products</li><li>You are proficient in cash and financial flow management</li><li>You are customer-oriented</li><li>You are capable of respecting professional rules and procedures</li><li>You have good communication and reporting skills</li><li>You have a sense of detail, analysis, and precision</li><li>You are capable of resisting stress</li><li>You are disciplined, compliant, available, and capable of ethical behavior</li><li>You are capable of teamwork and adapting to change (creative leadership)</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <div> </div> <div> <b>About the role:</b> </div> <div> </div> <div>The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office, reporting into the Front Office Manager.</div> <div> </div> <div> <b>What you will do:</b> </div> <ul> <li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible </li> <li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. </li> <li> <div>Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, by phone or through Chat.</div> </li> <li> <div>Resolve guest complaints, and find opportunities to recognize and personalize the experience for all guests.</div> </li> </ul> <div> </div> <div> <b>What you bring:</b> </div> <ul> <li>One + years experience working within a luxury hotel or similar environment is considered an asset </li> <li>Excellent interpersonal skills and communication skills </li> <li>Cross cultural sensitivity, and customer service orientation </li> <li>Guest centricity and understanding the importance of guest s preferences. <div> </div> </li> </ul> <div> <b>Skills:</b> </div> <div> </div> <div>Education: High school education or equivalent experience.</div> <div>Experience: Experience in a luxury brands</div> <div>Fluent in French, Arabic and English.</div> <div> </div> <div><br></div> <div> </div> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<p>The Sofitel Tamuda Bay Beach &amp; Spa is recruiting a Duty Manager. You will be responsible for supervising hotel operations during your shift, ensuring coordination between different departments, and ensuring customer satisfaction and comfort.</p><p><b><br></b></p><p><b>Main Responsibilities</b></p><ul><li>Supervise hotel operations during their shift.</li><li>Coordinate different departments.</li><li>Ensure customer requests and complaints are handled.</li><li>Ensure compliance with service standards.</li><li>Make necessary operational decisions.</li><li>Follow up on specific situations and incidents.</li><li>Ensure the safety and comfort of guests.</li><li>Ensure communication with management.</li><li>Prepare and transmit handover reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Training in hotel management or hotel operations.</p><p>Proven experience in an operational hotel role.</p><p>Excellent service and leadership skills.</p><p>Good decision-making and complex situation management skills.</p><p>Proficiency in French and English.</p>

<p>Supervises housekeeping staff, including housekeepers, maids, and valets. Develops efficient work schedules based on hotel occupancy. Conducts regular inspections to ensure compliance with cleanliness standards. Manages guest special requests and ensures their satisfaction. Trains housekeeping staff on hotel standards and procedures. Develops housekeeping policies and procedures in line with hotel standards. Coordinates with other departments to ensure smooth communication. Ensures regular maintenance of housekeeping equipment. Develops partnerships with quality cleaning product suppliers. Manages laundry and linen operations efficiently. Applies inventory management practices to avoid stockouts. Implements recycling programs for waste generated by the department. Proposes improvements in housekeeping procedures to increase efficiency. Manages the housekeeping department budget judiciously. Organizes continuous training for staff on new cleaning techniques. Collaborates with maintenance and engineering departments to resolve technical issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree Bac+3 in Hotel Management, Hotel Management, Accommodation, or equivalent field.</p><p>Minimum of 5 years of professional experience, including at least 2 years in an equivalent role or within an establishment of the same standing.</p><p>Technical Skills</p><ul><li>Ability to assist the General Housekeeper in the organization and daily follow-up of the Housekeeping department.</li><li>Good command of room control, public areas, and adherence to the establishment's quality standards.</li><li>Ability to follow schedules, assign tasks, and ensure follow-up of cleaning teams.</li><li>Good command of computer tools and hotel software is an asset.</li><li>Good knowledge of LQA (Leading Quality Assurance) standards and ability to ensure their daily application to guarantee service excellence.</li><li>Solid command of hotel management systems (PMS), knowledge of Opera Cloud is an asset.</li></ul><p>Personal Qualities</p><ul><li>Excellent organizational skills, rigor, and constant attention to detail, with particular attention to maintaining quality and excellence standards.</li><li>Excellent service orientation and strong customer focus.</li><li>Responsiveness and ability to manage priorities in a dynamic environment.</li><li>Team spirit, autonomy, and initiative-taking ability.</li><li>Excellent communication and coordination skills with different hotel departments.</li></ul><p>Languages</p><ul><li>Excellent command of French and English, both oral and written.</li><li>Proficiency in a third language is an asset.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As the first point of contact for our clients, you will play a key role in their experience at the hotel:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Welcoming, informing and assisting customers throughout their stay</font></font></li> <li><font dir="auto" ><font dir="auto" >Handle check-ins/check-outs and manage reservations</font></font></li> <li><font dir="auto" ><font dir="auto" >Handling telephone calls and customer requests</font></font></li> <li><font dir="auto" ><font dir="auto" >Guaranteeing service quality and ensuring customer satisfaction</font></font></li> <li><font dir="auto" ><font dir="auto" >Process payments and handle the related administrative follow-up.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working in coordination with the various hotel departments</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Your experience and skills include:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >A similar experience is a plus</font></font></li> <li><font dir="auto" ><font dir="auto" >You have a knack for hospitality and customer service.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are dynamic, smiling, and enjoy teamwork.</font></font></li> <li><font dir="auto" ><font dir="auto" >You demonstrate organization and responsiveness.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prior experience in hotel reception is a plus</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluency in English is essential (another language is an asset)</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastering Opera Cloud is a real plus</font></font></li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handle reservation inquiries via telephone, email, chat, and GDS in a courteous, efficient, and professional manner. Promote room types, suites, packages, and hotel experiences to maximize revenue opportunities. Maintain full knowledge of both properties including room categories, services, amenities, dining venues, spa offerings, and experiences. Deliver personalized service while adhering to Four Seasons standards and communication guidelines. Enter, modify, and confirm reservations in the Property Management System with accuracy. Manage guest preferences, special requests, traces, and comments to ensure seamless coordination. Process cancellations, no-shows, amendments, and ensure timely follow-up with guests. Liaise closely with Front Office, Housekeeping, Finance and Sales &amp; Marketing to ensure alignment and efficient operations. Communicate clearly with colleagues to provide continuity and visibility across shifts. Uphold a professional image appearance, conduct, and communication at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in hotel reservations, customer service, or sales; luxury hospitality experience preferred.</li><li>Fluent in English and French (written and spoken); additional languages are an asset.</li><li>Strong sales skills with the ability to identify guest needs and recommend suitable options.</li><li>Excellent organizational abilities, attention to detail, and capacity to multitask under pressure.</li><li>Positive attitude, strong teamwork spirit, and genuine passion for guest service.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide voice and remote support for hotel customers worldwide.</p> <p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p> <p>Document solutions and ensure accurate case records in ICCP tool.</p> <p>Collaborate with Oracle teams to escalate and resolve issues.</p> <p>Act as customer advocate for hotel users and escalate gaps.</p> <p>Provide technical assistance via phone, email, and remote tools.</p> <p>Assist in OPERA configuration, installation, and training when required.</p> <p>Stay updated on OPERA new releases.</p> <p><strong>Knowledge, Skills &amp; Abilities Essential</strong></p> <ul> <li>Minimum 2 years IT or hospitality systems support experience.</li> <li>Experience with hotel PMS applications, ideally Oracle OPERA.</li> <li>Graduate degree in technical, hospitality, or business field.</li> <li>Understanding of hotel operations (front office, reservations, housekeeping).</li> <li>Customer service experience with direct client interaction.</li> <li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li> <li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li> <li>SQL experience preferred.</li> </ul> <p><strong>Other Requirements</strong></p> <ul> <li>Commitment to high-quality customer service.</li> <li>Excellent English communication; other languages desirable.</li> <li>Strong troubleshooting and problem-solving ability.</li> <li>Organizational and multitasking skills.</li> <li>Flexibility for global 24x7 shifts including weekends and holidays.</li> <li>Cross-cultural awareness.</li> </ul> <p><strong>Abilities</strong></p> <ul> <li>Ability to build trust with hotel customers and Oracle colleagues.</li> <li>Independent worker and team player.</li> <li>Adaptable and able to prioritize in dynamic environments.</li> <li>Creative thinker to resolve problems and improve processes.</li> <li>Resilient under pressure with focus on service quality.</li> </ul> <p><strong>Note:</strong> This role requires weekend support and shift work in a 24x7 global hospitality environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p> <p>Experience with hotel PMS applications, ideally Oracle OPERA.</p> <p>Graduate degree in technical, hospitality, or business field.</p> <p>Understanding of hotel operations (front office, reservations, housekeeping).</p> <p>Customer service experience with direct client interaction.</p> <p>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</p> <p>Knowledge of OS (Windows, Oracle, VMware) desirable.</p> <p>SQL experience preferred.</p> <p>Commitment to high-quality customer service.</p> <p>Excellent English communication; other languages desirable.</p> <p>Strong troubleshooting and problem-solving ability.</p> <p>Organizational and multitasking skills.</p> <p>Flexibility for global 24x7 shifts including weekends and holidays.</p> <p>Cross-cultural awareness.</p> <p>Ability to build trust with hotel customers and Oracle colleagues.</p> <p>Independent worker and team player.</p> <p>Adaptable and able to prioritize in dynamic environments.</p> <p>Creative thinker to resolve problems and improve processes.</p> <p>Resilient under pressure with focus on service quality.</p><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Stewarding Supervisor, the responsibilities and essential functions of the position include, but are not limited to: Cleaning kitchen equipment, china, cutlery, and serving accessories; Transporting and storing kitchen and dining room equipment; Using appropriate cleaning machines, equipment, and products for each operation and ensuring their proper functioning; Cleaning kitchen premises and floors; Ensuring proper waste disposal and disposal; Adhering to hygiene and safety standards at all times; Following work procedures; Using proper lifting techniques and postures; And other tasks as assigned by supervisors;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the specific names and uses of kitchen and restaurant equipment (machines, tools, cookware, dishes, cutlery, glassware) is an asset. Highly responsible and reliable. Ability to work effectively under pressure in a fast-paced environment. Ability to work as part of a team. Ability to focus on customer needs while remaining calm and courteous at all times.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : <p>Live on Canadian time from Rabat! Join an elite team dedicated to premium assistance and technical coordination for our Canadian customers.</p><br><br><p>Your Missions:<br>- Handle incoming calls in French and English<br>- Take charge of and follow up on incidents until resolution.</p><br><br> <br> <br> Required profile : <p>We are looking for candidates with the following qualities and assets:<br>- Natural mastery and ease of French and English<br>- Previous experience in a call center would be a major asset<br>- Excellent communication, listening skills, and empathy.<br>- Exclusive availability to work night shifts (Canadian time zones).<br>- Computer skills</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : <p>We are recruiting FTTH Telesales Representatives!<br>Do you enjoy challenges and have a talent for telephone sales? Join our team and participate in the development of our FTTH (Fiber Optic) offers!</p><br><br><p><br>- Contact prospects and clients to offer fiber optic deals<br>- Identify needs and recommend the best solutions<br>- Close sales and achieve your goals<br>- Ensure quality follow-up and customer loyalty</p><br><br> <br> <br> Required profile : <p>Excellent communication in French<br>Experience in telesales or call center<br>Sales-oriented and persuasive<br>Team spirit and motivation</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><u><em><strong>Job Missions</strong></em></u></p><br><br><ul><li>Provide support and assistance to suppliers in using the dedicated tool.</li><li>Conduct negotiations with suppliers to optimize contract terms.</li><li>Manage and develop relationships with suppliers for sustainable partnership.</li></ul> <br> <br> Required profile : <p><u><em><strong>Profile Sought</strong></em></u></p><br><br><ul><li>Associate's or Bachelor's degree, any major.</li><li>Prequalifications and skills:</li><li>Excellent oral and written communication skills.</li><li>Fluency in French and English (B2 level minimum).</li><li>Comfortable leading meetings and managing interactions with suppliers.</li><li>Good adaptability and excellent listening skills.</li><li>Strong negotiation skills.&nbsp;</li></ul> <br><br> </div>

<p>Management of workshop human resources</p><p>Pilot and lead production teams in a demanding aeronautical environment, deploying objective-based management aligned with Safran standards (SQCDP); Contribute to the recruitment process, ensure the integration and support of new employees in accordance with Safran Aerosystems requirements; Define, develop and maintain team skills in coherence with the authorization, qualification and versatility rules specific to aeronautical products; Be responsible for the operator training plan and the industrial maturity of the workshop; Ensure the rigorous application of Safran standards (procedures, instructions, methods, tools) and carry out internal audits of its perimeter; Pilot corrective actions associated with it.</p><p>Production organization and management</p><p>Contribute to the development of the Production Plan in conjunction with Supply Chain and support functions; Guarantee the execution of the manufacturing program in compliance with Safety, Quality, Cost and Deadline (SQCD) requirements; Pilot scheduling, execution monitoring and production priority management; Deploy and lead performance management through QRQC routines and industrial indicators; Ensure the adequacy of workshop workload/capacity and anticipate resource needs.</p><p>Aeronautical Quality and Compliance Mastery</p><p>Lead daily Quality meetings (Quality Feedback, scrap, deviations, rework) in line with aeronautical customer and regulatory requirements; Pilot and lead root cause analyses with support functions (Quality, Methods, Industrialization); Validate and monitor improvement action plans to strengthen process robustness and product compliance; Guarantee production compliant with Safran Aerosystems process, Quality and traceability requirements.</p><p>Industrial Performance and Continuous Improvement</p><p>Ensure machine availability and proper functioning in close collaboration with Maintenance; Monitor and pilot industrial investments in coordination with Methods and Industrialization; Lead cost reduction, production cycle optimization and productivity improvement; Promote and deploy Group continuous improvement initiatives (Lean Manufacturing, Lean 6 Sigma, Participative Innovation, Kaizen workshops).</p><p>Health, Safety and Environment (HSE)</p><p>Actively commit to Safran's HSE approach by promoting an exemplary Safety culture within the workshop; Ensure strict compliance with applicable HSE and environmental rules; Conduct risk analyses, IGP and contribute to accident and incident prevention.</p><p><strong>Desired Candidate Profile</strong></p><p>With a higher education degree in engineering or equivalent (Bac+5), you have at least 5 years of professional experience in a demanding industrial environment, ideally in aeronautics. This experience has allowed you to develop a solid mastery of team management, production piloting, and Safety, Quality, Cost, and Deadline standards, as well as a strong culture of continuous improvement.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Commercial Department, your main mission is to manage SOREC's revenue collection process, from game registration to fund deposit, while respecting internal standards and procedures, and to ensure the replacement of the agency manager in case of absence.</p><br><br><p>As such, your main activities will be:</p><br><br><p><strong>Management of betting operations:</strong><br>- Register customer bets by controlling cash balance at the agency level<br>- Conduct unannounced checks of agency operator cash registers<br>- Control and maintain technical installations related to betting operations: terminals, odds, broadcasting<br><strong>Control of funds at the agency level:</strong><br>- Ensure the receipt/handover of funds to transporters<br>- Verify the overall consistency of end-of-day reports<br>Administrative management of the agency<br>- Prepare the cash situation, ensuring that amounts match S2A statements and verifying the accuracy of information entered into the S3K system<br><strong>Assistant role in the absence of the CDA:</strong><br>- Ensure interim management of the agency manager<br>- Take charge of important agency clients in coordination with the agency manager<br>Improvement of agency performance<br>- Propose actions to improve agency performance<br>- Ensure quality of service to customers</p><br><br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><p>- You have a Bac+2/3 diploma in Management, Finance, or equivalent, with 2 to 5 years of experience, ideally in a similar role.</p><br><br><p>- You have skills in revenue management</p><br><br><p>- You have knowledge of accounting</p><br><br><p>- You have knowledge of gaming regulations</p><br><br><p>- You have knowledge of customer bet registration</p><br><br><p>- You are proficient in the various horse racing game products</p><br><br><p>- You are proficient in cash management and financial flows</p><br><br><p>- You are customer-oriented</p><br><br><p>- You are able to adhere to professional rules and procedures</p><br><br><p>- You have good communication and reporting skills</p><br><br><p>- You have a sense for detail, analysis, and precision</p><br><br><p>- You are able to withstand stress</p><br><br><p>- You are disciplined, compliant, available, and capable of behaving ethically</p><br><br><p>- You are able to work in a team and adapt to changes (creative leadership)</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide voice and remote support for hotel customers worldwide.</p> <p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p> <p>Document solutions and ensure accurate case records in ICCP tool.</p> <p>Collaborate with Oracle teams to escalate and resolve issues.</p> <p>Act as customer advocate for hotel users and escalate gaps.</p> <p>Provide technical assistance via phone, email, and remote tools.</p> <p>Assist in OPERA configuration, installation, and training when required.</p> <p>Stay updated on OPERA new releases.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p> <p>Experience with hotel PMS applications, ideally Oracle OPERA.</p> <p>Graduate degree in technical, hospitality, or business field.</p> <p>Understanding of hotel operations (front office, reservations, housekeeping).</p> <p>Customer service experience with direct client interaction.</p> <p>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</p> <p>Knowledge of OS (Windows, Oracle, VMware) desirable.</p> <p>SQL experience preferred.</p> <p>Commitment to high-quality customer service.</p> <p>Excellent English communication; other languages desirable.</p> <p>Strong troubleshooting and problem-solving ability.</p> <p>Organizational and multitasking skills.</p> <p>Flexibility for global 24x7 shifts including weekends and holidays.</p> <p>Cross-cultural awareness.</p> <p>Ability to build trust with hotel customers and Oracle colleagues.</p> <p>Independent worker and team player.</p> <p>Adaptable and able to prioritize in dynamic environments.</p> <p>Creative thinker to resolve problems and improve processes.</p> <p>Resilient under pressure with focus on service quality.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&amp;C, Reporting &amp; Analytics) and associated hotel interfaces.</p><p>Join Oracle in Agadir Bay Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco and we are looking for talented professionals to be part of this exciting journey.</p><p>This is your opportunity to:</p><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&amp;B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle one of the world s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.</li></ul><p>At Oracle, we don t just support our customers we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco.</p><p>Duties &amp; Responsibilities</p><ul><li>Provide voice and remote support for hotel customers worldwide.</li><li>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</li><li>Document solutions and ensure accurate case records in ICCP tool.</li><li>Collaborate with Oracle teams to escalate and resolve issues.</li><li>Act as customer advocate for hotel users and escalate gaps.</li><li>Provide technical assistance via phone, email, and remote tools.</li><li>Assist in OPERA configuration, installation, and training when required.</li><li>Stay updated on OPERA new releases.</li></ul><p>Knowledge, Skills &amp; Abilities</p><p>Essential</p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li></ul><p>Other Requirements</p><ul><li>Commitment to high-quality customer service.</li><li>Excellent English &amp; German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li></ul><p>Abilities</p><ul><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li><li>Commitment to high-quality customer service.</li><li>Excellent English &amp; German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Provide functional and/or technical support for CODEP and RTM-GCB tools</li><li>Handle user tickets (analysis, diagnosis, resolution)</li><li>Assist users in learning how to use the tools</li><li>Participate in incident management and anomaly tracking</li><li>Contribute to documentation (user guides, procedures)</li><li>Provide regular reports on activities and problems encountered</li><li>Collaborate with business and IT teams in an international environment</li></ul> <br> Required profile : <p>Master's degree in computer science / information systems</p><br><br><p><strong>MUST qualifications:</strong></p><br><br><ul><li>Knowledge or interest in STELLANTIS tools</li><li>CODEP</li><li>RTM-GCB</li><li>Good understanding of application environments and user support</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French: B2</li><li>Italian: B2</li><li>English: B1+</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement. </p><br><br> <br> Job : <p>As part of the development of our activities, BTechnologie is looking for a Telecom Project Manager to lead connectivity projects for Business clients.</p><br><br><p>You will work on technical projects involving FTTO, FTTx networks, and ideally WDM and IP services, ensuring the coordination of different stakeholders and monitoring studies until the solutions are delivered.</p><br><br><p><strong>Your main responsibilities:</strong></p><br><br><ul><li>Lead technical studies for connectivity projects dedicated to Business clients.</li><li>Analyze, qualify, and challenge expressed needs in order to propose suitable solutions.</li><li>Coordinate engineering teams, deployment teams, and various partners.</li><li>Monitor project progress and ensure deadlines, quality, and commitments are met.</li><li>Identify risks, implement action plans, and provide regular reporting.</li><li>Support deployment teams in resolving technical constraints.</li><li>Participate in the continuous improvement of processes, work methods, and management tools.</li></ul> <br> Required profile : <ul><li>Engineering degree or Master's degree (Bac+5) in Telecommunications, Networks, or equivalent.</li><li>Significant experience in Telecom project management.</li><li>Good command of FTTO and FTTx networks.</li><li>Knowledge of WDM and IP services (L2/L3, VPN...) would be a real asset.</li><li>Good command of QGIS.</li><li>Experience in a Telecom operator or integrator environment is appreciated.</li></ul><p><strong>Skills required:</strong></p><br><br><ul><li>Excellent coordination and communication skills.</li><li>Organizational skills and ability to manage multiple projects simultaneously.</li><li>Analytical thinking, autonomy, and rigor.</li><li>Ability to work with technical and business stakeholders.</li><li>Results-oriented and customer satisfaction focused.</li></ul> <br><br> </div>