Jobs in Tourism Sector in Morocco
1022 Jobs Found
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : Are you a night owl with excellent communication skills? Do you speak fluent English and have a passion for helping others?Our fast-growing call center is expanding its international operations, and we are looking for our next English-Speaking Customer Service Representatives (M/F) to join our dedicated night shift team!- As the primary point of contact for our international customers, you will ensure a seamless and positive customer experience during night hours. Your daily tasks will include:- Handling Inbound Inquiries: Answering customer questions and resolving issues via phone, email, or live chat in a timely and professional manner.- Troubleshooting: Analyzing customer accounts, identifying problems, and providing accurate solutions or escalating complex cases to the appropriate department.- Data Management: Accurately logging all interactions, updating customer profiles, and maintaining precise records in our CRM system.- Customer Satisfaction: Delivering a world-class customer experience, ensuring high satisfaction scores (CSAT), and building brand loyalty. <br> Required profile : We are seeking dedicated, independent, and customer-oriented individuals:Language Proficiency: You have an excellent command of English, both written and spoken.Availability: You are fully comfortable working night shifts and maintaining a nocturnal schedule.Soft Skills: You are empathetic, patient, and possess excellent active listening skills. You can handle stressful situations with a calm and positive attitude.Experience: A previous experience in customer service, BPO, or a call center environment is highly preferred, but motivated beginners with stellar English are welcome! <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Your career at VEO Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe. Our adventure began when NOZ, the European leader in destocking, started expanding into Eastern Europe and Africa in 2006. We were immediately inspired by their vision and dynamism. At VEO, we are determined to find innovative solutions to help companies make the most of their unsold stock, such as old collections, short-dated products, and cancelled orders. Efficiency is our watchword! And that's not all: we have offices in 9 countries, and we are delighted to announce the opening of a new office in India in 2024! Join us and be part of a team committed to values such as commitment, transparency, solidarity, continuous improvement, and competence. These values are not just words; they guide everything we do. Let's make a difference together! We want to strengthen our Casablanca team and are recruiting an Administrative HR Assistant.</p><p>Your main missions will be:</p><ul><li>Ensure the preparation and finalization of contracts and necessary HR documents for logistics platform employees;</li><li>Provide support to platform administrative assistants through effective and professional communication;</li><li>Carry out other administrative and operational activities, ensuring the accuracy and quality of the information provided;</li><li>Interact directly with employees and administrative assistants in France by email and through other communication channels;</li><li>Ensure compliance with legal standards relating to the protection, secrecy, and confidentiality of data and information.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma from higher education</li><li>Good command of French, written and spoken (minimum B2)</li><li>Organization, attention to detail, rigor</li><li>Communication skills, team spirit</li><li>Basic knowledge of MS Office</li><li>Ability to manage a large volume of documents and meet deadlines</li><li>Previous experience in administrative functions will be an asset.</li></ul><p></p></section>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p><strong>The Admissions, Billing, and Cashier Agent for Emergencies (M/F)</strong> is responsible for ensuring the admission, billing, and collection of services provided in the emergency department, while guaranteeing the quality of reception, the reliability of administrative information, and compliance with current procedures.</p><br><br><p><br>Responsibilities:</p><br><br><p><br>Patient Admission</p><br><br><ul><li>Welcome, guide, and inform patients and their companions.</li><li>Register and update patient records in the HIS (Hospital Information System).</li><li>Verify administrative documents and medical coverage rights.</li><li>Create and follow up on the administrative files of patients admitted to the emergency department.</li></ul><p>Billing</p><br><br><ul><li>Prepare and issue invoices for consultations and services provided in the emergency department.</li><li>Ensure the accuracy of administrative and financial information required for billing.</li><li>Apply current rates and agreements.</li><li>Check the consistency of data entered in the hospital information system.</li></ul><p>Cashiering</p><br><br><ul><li>Collect payments from patients according to authorized payment methods.</li><li>Issue receipts and payment confirmations.</li><li>Manage the opening, tracking, and closing of the cash register.</li><li>Reconcile cash records and report any anomalies.</li></ul><p> Administrative Management</p><br><br><ul><li>File and archive administrative and financial documents.</li><li>Ensure the confidentiality of processed information.</li><li>Comply with internal procedures and quality requirements.</li></ul> <br> Required profile : <p>Associate's or Bachelor's degree (Bac+2 to Bac+3) in management, administration, secretarial studies, or accounting.<br>Significant experience (3 years or more) in admissions, billing, and cashiering.<br>Mandatory experience in a hospital, clinic, or healthcare facility.<br>Proficiency in computer and office software.<br>Good knowledge of hospital administrative and financial procedures.<br>Knowledge of medical coverage organizations (CNSS, CNOPS, mutual insurance, and private insurance) is a plus.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: As a Java Tech Lead at Devoteam, you will play a key role in the design, development, and delivery of key software solutions. You will lead a team of experienced developers and work closely with our architects, project managers, and clients to ensure the success of our projects. Responsibilities: Design, develop, and maintain robust web applications using Java and Angular. Mentor and guide a team of developers, providing technical guidance, code reviews, and in-depth expertise. Collaborate with software architects to define the technical architecture of projects. Work closely with teams and project managers to understand functional requirements and translate them into effective technical solutions. Ensure code quality, performance, and security of developed applications. Actively participate in discussions on improving development processes and adopting best practices. Stay up-to-date with the latest trends and technological developments in the field of Java</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >As a Java Tech Lead, it is essential to possess the following skills and qualities in software development, management, and project management: You have proven experience as a Java Developer and as a technical lead. You have a perfect command of one or more Java languages and demonstrate a particular interest and expertise in application architecture. You are curious about various areas of IT application: web-front-end, mobile apps, backend APIs, Full Stack, etc. You are able to understand the available technical possibilities and express them in the product to optimize it in terms of cost, effort, etc. You have excellent communication and problem-solving skills. You have the ability to work effectively in a collaborative environment and strategically delegate tasks. You have a thorough understanding of software design principles, application architecture, and development best practices. You have a good knowledge of agile development tools and methodologies. You have excellent written and spoken English skills.</font></font></p><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming clients while respecting ACCOR scripts and standards. Handling check-ins for member and VIP clients. Creating the client experience. Proactively and professionally processing and following up on client complaints. Ensuring that all rooms allocated to VIPs are inspected and that amenities are in place before check-in. Personalizing the service according to clients' needs. Scheduling courtesy calls to ensure the smooth running of clients' days; Provide proactive, personalized, intuitive, and transparent service when handling customer requests. Optimize revenue through upselling. Follow up on customer feedback, share it with management, and propose action plans. Participate in customer recruitment. Contribute to the customer preference database. Participate in the strategy adopted by the Accor Group and the owner. Contribute to improving the hotel's RPS score. Respond to and manage customer complaints. Respect the internal standards and procedures of the Accor Group and the owner. Directly ensure customer satisfaction.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree in hotel management or hospitality; strong oral and written communication skills; active listening and empathy; organizational skills; curiosity</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming clients while respecting ACCOR scripts and standards. Handling check-ins for member and VIP clients. Creating the client experience. Proactively and professionally processing and following up on client complaints. Ensuring that all rooms allocated to VIPs are inspected and that amenities are in place before check-in. Personalizing the service according to clients' needs. Scheduling courtesy calls to ensure the smooth running of clients' days; Provide proactive, personalized, intuitive, and transparent service when handling customer requests. Optimize revenue through upselling. Follow up on customer feedback, share it with management, and propose action plans. Participate in customer recruitment. Contribute to the customer preference database. Participate in the strategy adopted by the Accor Group and the owner. Contribute to improving the hotel's RPS score. Respond to and manage customer complaints. Respect the internal standards and procedures of the Accor Group and the owner. Directly ensure customer satisfaction.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree in hotel management or hospitality; strong oral and written communication skills; active listening and empathy; organizational skills; curiosity</font></font></p>
<p>The AI & Marketing Analytics Operations Manager builds the AI, automation, data, and reporting capabilities that power the company's Marketing function. The role uses AI to strengthen reporting and analytics and to automate Marketing's operational processes and campaign execution, turning fragmented information and manual workflows into trusted insights and scalable, production-ready systems. Success requires a builder's mindset: the ability to design, ship, and maintain production-ready AI agents, applications, and reporting solutions rather than simply use prompting tools, and to translate complex technical concepts into clear actions for business leaders.</p><p>Key Responsibilities</p><ul><li>Build AI-driven reporting solutions that automate data preparation, analysis, narrative generation, insight identification, and recurring business readouts.</li><li>Design, ship, and maintain AI agents, skills, and applications that automate operational processes, marketing tasks, and campaign execution, and enable teams to interrogate data, surface trends, and identify recommended actions.</li><li>Own and evolve Marketing's reporting ecosystem, including channel reporting across paid media, digital, web, email, events, partner, ABM, lifecycle, and organic programs.</li><li>Design attribution models with fluency across common approaches to guide channel investment decisions and uncover the buyer journey.</li><li>Establish measurement frameworks, reporting standards, and KPI definitions that enable consistent decision-making across Marketing and partner functions.</li><li>Build executive-ready reporting that connects channel and campaign performance to pipeline, revenue, acquisition, and conversion outcomes.</li><li>Prepare and lead leadership readouts, business reviews, and performance discussions that explain what happened, why, and what action should follow, surfacing trends, risks, opportunities, and tradeoffs.</li><li>Collaborate cross-functionally to align data definitions, reporting logic, system requirements, and shared measures of success.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Five or more years in Marketing or Revenue Analytics or a related field.</li><li>Demonstrated experience building AI-driven reporting solutions with modern AI technologies, and building production-ready AI applications, agents, or automations rather than simply prompting or using standalone AI tools.</li><li>Working knowledge of multiple attribution models, with the judgment to explain their strengths, limitations, and appropriate use cases.</li><li>Strong hands-on experience with multi-channel marketing reporting and campaign performance measurement.</li><li>Working knowledge of Salesforce (SFDC) reporting structures, campaign hierarchy, and data-quality practices sufficient to inform AI-driven and in-app reporting builds.</li><li>Strong analytical and problem-solving skills, and the ability to translate technical concepts and complex data into clear, actionable insights and executive-level readouts for non-technical audiences.</li><li>Experience with Claude Code and Claude Cowork, or comparable AI-assisted development environments.</li><li>Experience with low-code/no-code automation platforms (e.g., n8n, Zapier, Make) and Microsoft Power Automate or the broader Power Platform.</li><li>Experience with Power BI, including dashboard development, semantic models, and DAX.</li><li>SQL and familiarity with data warehouses, APIs, or modern marketing data stacks.</li><li>Experience in a high-growth B2B technology, SaaS, or private equity-backed environment.</li></ul>
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<br> Company culture : <p><strong>Weclose</strong> is characterized by a <strong>strong performance-driven and competitive culture</strong>, where ambition, self-improvement and measurable results are central to daily operations. This high-performance mindset is closely balanced by a <strong>solid collaborative culture</strong>, promoting teamwork, trust and employee support. The company also relies on a <strong>structured organization</strong> to ensure efficiency and operational rigor. Innovation plays a more secondary role, supporting adaptability and continuous evolution.
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<br> Job : <p>Join our dynamic company in the <strong>Offshoring / Nearshoring</strong> sector, a key player in growth and innovation. We are looking for a <strong>French-Speaking Sales Advisor</strong> to join our team in <strong>Casablanca</strong>. This role is a unique opportunity to develop your career in a stimulating environment focused on <strong>Training & Development</strong>.</p><br><br><p>The main goal of this position is to actively contribute to the expansion of our French-speaking clientele, ensuring excellent service and developing strong, lasting business relationships. It's about becoming a pillar in achieving sales and customer satisfaction goals.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Conducting video sales meetings with qualified prospects</li><li>Deeply understanding the prospect's situation, challenges, and objectives</li><li>Identifying their real needs and decision criteria</li><li>Assisting them in their thought process by providing clear and structured advice</li><li>Presenting the solution in an educational and tailored manner to their profile</li><li>Responding to objections with method and professionalism</li><li>Helping them make an informed decision</li><li>Closing the sale within the commercial framework</li><li>Ensuring rigorous follow-up of opportunities using internal tools</li></ul><p>You will work exclusively with qualified leads provided by the company.<br>Your role is to assist, advise, and guide, never to push.<br> </p><br><br> <br> <br> Required profile : <p>Profile sought:<br>Essential skill<br>• Perfect command of French (impeccable spoken French).<br>• Excellent verbal fluency, a natural ability to argue and convince are essential.We are looking for:• Experienced sales profiles: Closer, Sales, Account Executive, Experienced Telemarketer (B2B or B2C)<br>• But also:• Highly motivated profiles in career change, with a real appetite for sales and a clear desire to perform.<br>• Motivation, discipline, and rapid learning ability can compensate for the lack of direct closing experience.Qualities expected• Excellent listening and needs understanding skills<br>• Autonomy and rigor<br>• Enjoyment of challenges<br>• Strong mentality and perseverance<br>• Results-orientedCompensation & benefits• 10,000 DH net / month fixed<br>• Up to 5,000 DH net / month bonus (achievable)<br>• Structured integration program, including fully paid accelerated training.<br>• Continuous coaching<br>• Health insurance from day oneThis position is for you if:• You have already performed well in sales<br>OR<br>• You are changing careers and ready to invest seriously in a demanding environmentWe are looking for ambitious, disciplined, and determined profiles ready to evolve quickly.<br>Apply only if:• You have a perfect command of French<br>• You are ready to work in a demanding and performance-oriented environment<br>• You have real professional ambition<br>• We are looking for serious, committed, and determined profiles ready to perform </p><br><br><br> </div>
<p>The Librarian will play a key role in developing and managing the school library for both the Primary and Secondary (Cambridge) sections. As the library is in its early stages of development, this position requires initiative, creativity, and excellent organisational skills to establish a welcoming, efficient, and inspiring learning environment.The Librarian will oversee all aspects of the library s setup, daily management, and development, ensuring it becomes a central resource that supports teaching, learning, reading for pleasure, and research across the school.</p><p>KEY RESPONSIBILITIES:</p><p>1. Library Development & Management</p><ul><li>Lead the setup and organisation of the new school library, including cataloguing and arranging resources.</li><li>Develop and implement library policies, borrowing systems, and procedures.</li><li>Maintain an up-to-date catalogue using a suitable library management system.</li><li>Create a welcoming and well-organised library environment.</li><li>Work with ICT to integrate digital library resources.</li></ul><p>2. Teaching & Learning Support</p><ul><li>Support teachers in finding age-appropriate, curriculum-aligned reading materials.</li><li>Promote information literacy, independent research, and reading for pleasure.</li><li>Organise reading events such as book fairs, author visits, and themed literacy days (e.g., World Book Day).</li><li>Guide students in research skills, referencing, and effective use of information sources.</li></ul><p>3. Resource Management</p><ul><li>Plan and oversee the acquisition of new materials with Heads of Department and budget holders.</li><li>Ensure resources align with the Cambridge curriculum and school ethos.</li><li>Maintain accurate records of inventory, loans, and usage.</li><li>Review and update library stock regularly for relevance and quality.</li></ul><p>4. Collaboration & Communication</p><ul><li>Work with the Head of Primary and Deputy Head (Academic) to align library services with academic needs.</li><li>Promote library use through effective communication with students, staff, and parents.</li><li>Support Primary and Secondary reading programmes and literacy initiatives.</li><li>Liaise with external book suppliers and publishers.</li></ul><p>5. Safeguarding, Health & Safety</p><ul><li>Ensure the library is a safe, inclusive space and comply with safeguarding and health & safety policies.</li><li>Supervise students to encourage positive behaviour and productive use of the library.</li></ul><p>SAFEGUARDING STATEMENT:</p><p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p><p>BE PART OF A DIVERSE INTERNATIONAL TEAM</p><p>We re a truly global community where your colleagues and students come from cultures and countries from all corners of the earth. So join us to connect, challenge, and collaborate with peers and renowned experts, as part of a diverse international team.</p><p><strong>Desired Candidate Profile</strong></p><p>THE IDEAL CANDIDATE WILL HAVE:</p><ul><li>Bachelor s degree in Library Science, Education, or related field</li><li>Experience working in a school or educational setting</li><li>Strong organisational and ICT skills</li><li>Excellent interpersonal and communication skills</li><li>Passion for promoting reading and literacy</li></ul>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong>Context:</strong></p><br><br><ul><li>As part of the improvement program at various levels of its logistics information systems initiated in 2007, CRONOS (CommeRcial netwOrk New vehicle Order System) is now being deployed to replace the previous systems related to the distribution of new vehicles for the Client group (including French brands and OV, Opel-Vauxhall subsidiaries).</li><li>The team's work, under the guidance of the Project Leader (from the PPIT entity within PSA's Supply Chain Department), consists of the project management for the development of the CRONOS application and its associated applications. The evolution of these applications is subject to a CEB (Business Requirements Specification) and SFD (Detailed Functional Specifications) and is designed in collaboration with Business Leaders. This is followed by testing phases and then launch. The team is involved in all these phases and supports the user countries throughout the application's life cycle.</li></ul><p><strong>Mission:</strong></p><br><br><p>The various activities entrusted to the VCO CRONOS team are as follows:</p><br><br><ul><li>Analysis of user requests (via dedicated functional mailbox or any other channel within the VCO process)</li><li>Creation of associated JIRA tickets and management of them until resolution</li><li>Direct resolution or re-direction to the designated entity based on the analysis results (depending on the case: 1/ reminder of processes and best practices or 2/ direct correction or 3/ in-depth analysis with IT or functional teams by triggering all necessary meetings for fundamental resolution)</li><li>If a subject requires changes to a feature (Distribution Logistics process), work with multi-competent teams to evolve the relevant tool or Distribution Logistics process</li><li>Writing test scenarios and executing them for the delivery of evolutions</li><li>Keeping indicators and processes up to date (if applicable)</li><li>Rituals with business owners or IT teams (ICT)</li></ul> <br> Required profile : <p>Master's degree (Bac +5) in Supply Chain / Logistics, Information Systems, or equivalent specialization</p><br><br><p>1 to 3 years of experience</p><br><br><p><strong>Soft skills</strong></p><br><br><ul><li>Support and customer relations</li><li>Analytical skills</li><li>Pedagogy</li><li>Facilitation skills, proactive, teamwork</li><li>Synthesis skills</li><li>Responsiveness</li><li>Communication (presentations, training sessions, or workshops, preparation of written materials)</li></ul><p><strong>Hard skills</strong></p><br><br><ul><li>Knowledge of Supply Chain / Key principles of automotive distribution</li><li>Skills in UAT</li><li>UAT (Testing): test cases and execution + anomaly tracking</li><li>Planning management</li><li>Automotive Supply Chain</li><li>IT: functional development principles, SCRUM, data management</li><li>IT environment</li><li>French</li><li>Proficiency in English (independent user)</li></ul><p><strong>Tools</strong></p><br><br><ul><li>Excel (data tables, indicators, charts, VBA...)</li><li>Power BI / Access</li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Chef de Partie, the essential responsibilities and functions of the position include, but are not limited to: Providing professional, engaging, and attentive service to guests while assisting colleagues; Preparing and plating all dishes, whether for the menu or buffet, in accordance with recipes and hotel standards; Actively sharing ideas, opinions, and suggestions during daily preparatory meetings; Ensuring proper rotation of products in all cold storage areas to minimize waste; Ensuring that storage room requisitions are accurate; Having a thorough knowledge of all menu items, daily specials, and promotions; Maintaining the cleanliness and upkeep of all work areas, utensils, and equipment; Adhering to all kitchen policies, procedures, and service standards; and Complying with all hygiene and safety policies when handling food and beverages. Other tasks, such as those assigned.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in the culinary field; A diploma or certificate in a culinary discipline is an asset; Excellent interpersonal and problem-solving skills; Highly responsible and reliable; Ability to work effectively under pressure in a fast-paced environment; Ability to work as part of a team; Ability to focus attention on customer needs, remaining calm and courteous at all times.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests while respecting Accor scripts and standards. Ensuring guest check-in and check-out within the average stay time determined by the Accor group. Creating the guest experience. Preparing invoices and managing payments. Managing walk-in reservations. Providing proactive, personalized, intuitive, and transparent service when handling guest requests. Optimizing revenue through upselling. Ensuring follow-up in coordination with all hotel departments. Responding to and managing guest complaints proactively and professionally. Participating in the recruitment of ALL guests. Updating the guest preference database. Participating in the strategy adopted by the Accor group and the owner. Contributing to improving the hotel's RPS score. Responding to and managing guest complaints. Respecting standards and procedures. internal to the ACCOR group and the owner, directly ensuring customer satisfaction</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience as a receptionist or night auditor; Knowledge of Microsoft Windows applications and other relevant applications; A university degree in a related discipline is an asset; Excellent communication and organizational skills; Excellent interpersonal and problem-solving skills; Highly responsible and reliable; Ability to work in a team; Ability to focus attention on customer needs, remaining calm and courteous at all times; Prior experience as a receptionist or accountant.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Chef de Partie, the essential responsibilities and functions of the position include, but are not limited to: Providing professional, engaging, and attentive service to guests while assisting colleagues; Preparing and plating all dishes, whether for the menu or buffet, in accordance with recipes and hotel standards; Actively sharing ideas, opinions, and suggestions during daily preparatory meetings; Ensuring proper rotation of products in all cold storage areas to minimize waste; Ensuring that storage room requisitions are accurate; Having a thorough knowledge of all menu items, daily specials, and promotions; Maintaining the cleanliness and upkeep of all work areas, utensils, and equipment; Adhering to all kitchen policies, procedures, and service standards; and Complying with all hygiene and safety policies when handling food and beverages. Other tasks, such as those assigned.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in the culinary field; A diploma or certificate in a culinary discipline is an asset; Excellent interpersonal and problem-solving skills; Highly responsible and reliable; Ability to work effectively under pressure in a fast-paced environment; Ability to work as part of a team; Ability to focus attention on customer needs, remaining calm and courteous at all times.</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Chef de Partie is responsible for the preparation, cooking and presentation of the dishes in their section (hot, cold, etc.). They ensure quality, hygiene, food safety and the smooth operation of their station in accordance with the establishment's standards.</font></font></p>
<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities:</font></font></strong></p>
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<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the setup and culinary production of your section according to the technical specifications and standards in force.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the consistent quality of the dishes served.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To supervise the clerks and apprentices assigned to his section, and to ensure their ongoing training.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect HACCP hygiene standards and ensure the cleanliness of the workstation.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the development of new recipes in collaboration with the Chef or the Sous-Chef.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the stocks in your area, place internal orders and monitor deliveries.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure proper use of kitchen equipment and report any technical anomalies.</font></font></p></li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile:</font></font></strong></p>
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<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in cooking or equivalent hotel training.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Confirmed experience of at least 2 years in the same position in an establishment of the same range.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of culinary and cooking techniques.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization, rigor and team spirit.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work under pressure in a dynamic environment.</font></font></p></li>
<li><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of hygiene and food safety standards.</font></font></p></li>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p><strong>Partner Onboarding & Content Quality</strong></p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p><strong>Provider & Team Management</strong></p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p><strong>Operations, Data & Process Improvement</strong></p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p><strong>Stakeholder Management & Reporting</strong></p><ul><li>Act as the main point of contact between local Commercial teams (Sales & Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p>Partner Onboarding & Content Quality</p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p>Provider & Team Management</p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p>Operations, Data & Process Improvement</p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p>Stakeholder Management & Reporting</p><ul><li>Act as the main point of contact between local Commercial teams (Sales & Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests while adhering to Accor scripts and standards; ensuring guest check-in and check-out within the average stay time determined by the Accor group; creating the guest experience; preparing invoices and managing payments; managing walk-in reservations; providing proactive, personalized, intuitive, and transparent service when handling guest requests; optimizing revenue through upselling; ensuring follow-up in coordination with all hotel departments; responding to and managing guest complaints proactively and professionally; participating in the recruitment of ALL guests; updating the guest preference database; contributing to the strategy adopted by the Accor group and the owner; contributing to improving the hotel's RPS score; responding to and managing guest complaints; respecting the internal standards and procedures of the Accor group and the owner; and directly ensuring guest satisfaction.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in a receptionist or night auditor position;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Microsoft Windows applications and other relevant applications;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A university degree in a related discipline is an asset;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and organizational skills;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal and problem-solving skills;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Particularly responsible and reliable;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to focus attention on customer needs, while remaining calm and courteous at all times;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in a receptionist or accountant position.</font></font></li></ul>
<p>Au Movenpick Hotel Mansour Eddahbi Marrakech, nous croyons que chaque talent m rite un environnement dans lequel il peut s exprimer, voluer et contribuer pleinement.</p><p>V ritable ambassadeur de l exp rience client, vous accueillez, accompagnez et orientez nos h tes avec l gance, attention et professionnalisme, tout en assurant une pr sence chaleureuse et proactive dans le lobby.</p><p>Missions principales</p><ul><li>Accueillir les clients leur arriv e et les accompagner selon les standards de l h tel.</li><li>Assurer une pr sence visible, l gante et proactive dans le lobby.</li><li>Orienter, renseigner et assister les clients tout au long de leur s jour.</li><li>Faciliter la communication avec les clients sinophones.</li><li>Identifier les besoins des clients et coordonner avec les d partements concern s.</li><li>Contribuer cr er une exp rience client personnalis e, fluide et m morable.</li><li>Promouvoir les services de l h tel avec naturel et professionnalisme.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Ma trise du chinois obligatoire.</li><li>Bonne communication en fran ais et/ou en anglais.</li><li>Excellente pr sentation et sens de l accueil.</li><li>Attitude positive, sens du service et aisance relationnelle.</li><li>Capacit anticiper les besoins clients.</li><li>Une premi re exp rience en h tellerie, Front Office ou Guest Relations est souhait e.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests needs. They should be passionate about the guest service experience, but also have an eye for detail from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>