Sales Rep. Jobs - Agadir Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Regional Director in Agadir and a member of the management committee, you will lead and manage all activities and human resources at your site, ensuring compliance with contractual commitments to clients, Concentrix Group processes and standards, and within the budget set by senior management. You will lead the site's management team in close collaboration with the functional departments. You will be responsible for achieving objectives and fulfilling commitments made to clients at your site. You will organize and coordinate all technical and functional support resources for the site under your responsibility. You will ensure adherence to budgetary objectives with a constant focus on site profitability. You will promote the Concentrix culture and enforce internal regulations, labor laws, and safety rules on the site. You manage internal communication across the sites and ensure a positive work environment. To this end, you guarantee high-quality social dialogue and chair local employee representative bodies. You represent the company to clients and key local economic and political stakeholders.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You hold a higher education degree from a business school, engineering school, or equivalent. You have significant experience of at least 5 years in a similar role, managing production sites and multidisciplinary teams, ideally within the contact center sector. You have experience leading teams of over 300 employees. As a manager and ambassador, you possess strong analytical and synthesis skills, leadership qualities, excellent communication skills, and a passion for management. You are customer- and results-oriented. You have a solid understanding of P&amp;L and budget management. You have experience in managing employee relations and facilitating employee representative bodies. Fluency in written and spoken English is required.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Your mission as a Tele-sales Customer Advisor</b></p><p>As a Tele-sales Customer Advisor, you will play an essential role:</p><p>By promoting our clients' products or services: Identify and accurately respond to customer needs to offer them tailor-made solutions.</p><p>By negotiating and retaining: Turn every interaction into an opportunity, close sales, and build lasting relationships.</p><p>By boosting collective performance: Share your ideas and actively contribute to the continuous optimization of our processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>We are looking for talents who:</b></li><li>Perfectly master French, both written and spoken.</li><li>Have proven experience in tele-sales in the Internet Service Provider (ISP) sector, with a minimum of one year.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Are proficient in digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Embrace challenges with enthusiasm and are passionate about customer satisfaction.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Tele-Sales Customer Advisor</p><p>As a Tele-Sales Customer Advisor, you will play an essential role:</p><p>By promoting our clients' products or services: Identify and accurately respond to customer needs to offer them tailor-made solutions.</p><p>By negotiating and retaining: Turn every interaction into an opportunity, close sales, and build lasting relationships.</p><p>By boosting collective performance: Share your ideas and actively contribute to the continuous optimization of our processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>We are looking for talents who:</li><li>Perfectly master French, both written and spoken.</li><li>Have excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Meet challenges with enthusiasm and are passionate about customer satisfaction.</li></ul><p>Our recruitment process</p><p>Online tests (1h): Once your application is received, you will receive an email inviting you to participate in a series of online tests. These interactive assessments are designed to highlight your linguistic, technical, and personality skills. A key step to better understand your potential and stand out!</p><p>Phone exchange: An exploratory conversation with a member of our recruitment team to discover Concentrix and confirm the suitability of your profile.</p><p>Face-to-face interview: An in-depth discussion to validate your skills and align your ambitions with our culture.</p><p></p></section>