Procurement Jobs in Morocco

<p>Performs the activities within the Raw Material, Pagoda and Finished Goods warehouse depending on the defined area of responsibility as for unloading, booking, scanning, storing, picking, labelling, sequencing, loading, etc.</p><p>Inspects incoming goods in terms of quality and quantity and packaging damages</p><p>Books goods receipts and goods issues in the ERP system</p><p>Forwards goods shipments to employees or departments</p><p>Stores the goods according to the released standards and storage conditions</p><p>Picks goods for the internal production area or for goods delivery to the customer delivery to the production area or to the customer</p><p>Performs shipment and picking list preparation and closure in the ERP system</p><p>Prepares the shipping documents for the goods deliveries to the customer or the picking list for the internal plant transports</p><p>Respects the customer-specific packaging regulations</p><p>Declares the shipment for finished goods to the forwarder</p><p>Prepares the delivery notes for the goods deliveries to the customer and internal plant traffic</p><p>Manages and ensures the operational readiness of the technical equipment used in the material handling</p><p>Ensures the accuracy of stocks and stock transfers</p><p>Performs cycle count and stocktake according to the plan</p><p>Ensures the proper storage conditions</p><p>Reports procurement requirements for packaging materials and is responsible for processing incoming and outgoing packaging</p><p>Ensures the customer packaging cleanliness</p><p>Supports the non-returnable packaging collection and disposal</p><p><strong>Desired Candidate Profile</strong></p><p>Level of Education : Formal education</p><p>Branch Of Study: VCM.</p><p>Experience : 2 year of experience in the automotive industry</p><p>Language : French is mandatory</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic company specializing in <strong>Distribution</strong> and take the lead of our regional warehouse in <b>Khénifra</b> as the <strong>Regional Warehouse Manager</strong>. This is a unique opportunity to use your expertise and actively contribute to our success in a key role.</p><br><br><p>Your main goals will be to ensure flawless operational management of the warehouse, optimize goods flow, and guarantee customer satisfaction through rigorous organization. You will be responsible for the performance and efficiency of the logistics operations under your management.</p><br><br><p>Your daily tasks will include:</p><br><br><ul><li>Complete supervision of warehouse activities: receiving, storing, order picking, and shipping.</li><li>Leading and motivating your teams to achieve set goals.</li><li>Implementing and monitoring performance indicators to measure operational efficiency.</li><li>Impeccable inventory management to avoid shortages and overstocks.</li><li>Continuous optimization of logistics processes to improve efficiency and reduce costs.</li><li>Ensuring compliance with safety and quality standards within the warehouse.</li></ul> <br> Required profile : <p><u><strong>Main Mission:</strong></u></p><br><br><p>The Regional Warehouse Manager ensures the management and oversight of all logistics operations<br>at the regional level, guaranteeing product availability, order delivery, and<br>stock management.</p><br><br><p><u><strong>Main Responsibilities:</strong></u></p><br><br><p><br>• Logistics Flow Management<br> Plan and coordinate receiving, storage, and distribution flows<br> Organize distribution to points of sale and partners (clients)<br> Track order delivery with the delivery person<br>• Stock Management<br> Supervise physical and computer inventory counts<br> Ensure the accuracy of stock data<br> Prepare orders with the help of the assistant.<br> Track order delivery with the delivery person<br> Ensure that cash agencies are supplied by delivery personnel.<br> Meet the needs of agencies in the region<br> Ensure stock coverage and avoid shortages.<br> Respect the dispatch/delivery schedule<br>• Continuous Improvement &amp; Standards Compliance<br> Maintain the proper functioning of work tools.<br> Ensure procedures are followed<br> Manage cash payments and closing,<br> Enter reliable data into the information system,</p><br><br><p><u><strong>Profile Sought:</strong></u></p><br><br><p>Education<br>• Associate's degree / Bachelor's degree in logistics, supply chain, management, or equivalent</p><br><br><p><u><strong>Experience</strong></u></p><br><br><p>• Proven experience</p><br><br><p><u><strong>Technical Skills:</strong></u></p><br><br><p>• Proficiency in logistics management tools and ERP systems<br>• Good knowledge of supply chain flows </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Warehouse Manager, you will be responsible for the daily management of the warehouse, ensuring efficient stock management, product quality, and meeting production needs. You will supervise a team and liaise between different departments to optimize logistics and production operations.</p><br><br><p>Main Responsibilities:<br> - Supervise and manage stock levels, ensure restocking, and minimize stockouts.<br> - Implement and monitor stock management procedures to ensure accurate inventory.<br> - Lead and train a team of warehouse staff, assign tasks, and evaluate their performance.<br> - Promote a safe and efficient working environment.<br> - Collaborate closely with departments to ensure a smooth supply chain.<br> - Communicate stock and logistics needs and issues.<br> - Ensure the quality and safety of stored products, following current standards and regulations.<br> - Identify and implement opportunities for continuous improvement in stock and logistics management processes.<br>&nbsp;</p><br><br><br> <br> <br> Required profile : <p>Education: Bac+2 to Bac+3 in logistics, stock management, management, or equivalent.</p><br><br><p>You have at least 5 years of experience in a similar role.</p><br><br><p>Required Skills:<br>• Stock management rules;<br>• Professional obligations regarding hygiene and safety;<br>• Office and computer skills;<br>• Good command of French, both spoken and written.<br>If you have the necessary skills, then this position is for you!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Pratt &amp; Whitney</strong> operates within a <strong>strongly cooperative culture</strong>, where trust, care and collective commitment shape everyday work. The company promotes a close, supportive leadership style focused on empowerment, mentoring and skills development. This people-centered approach is reinforced by a <strong>solid innovation dimension</strong>, encouraging initiative, creativity and continuous improvement. Structured processes ensure operational reliability and efficiency, while competitive pressure plays a limited role. </p><br><br> <br> Job : <p>We are looking for a Warehouse Specialist to join our logistics team. In this role, you will be responsible for ensuring the smooth running of internal and external logistics operations while adhering to safety, quality, cost, and deadline rules.</p><br><br><p><br>In this role, your main missions will be:</p><br><br><p><br> Warehouse operations management<br>• Supervise receiving, inspection, storage, order picking, and shipping activities.<br>• Ensure parts traceability in accordance with current standards.<br>• Plan and prioritize activities according to the needs of production, maintenance, and internal/external customers.<br>• Ensure the good physical and IT management of stocks (locations, coding, FIFO…).<br>• Participate in the definition and improvement of logistics processes.<br>• Monitor key internal indicators.<br>• Participate in general and cyclical inventory counts, ensure stock reliability.<br>• Ensure regular communication with related departments (production, purchasing, quality, transport…).<br>• Ensure the safety of people and property (PPE, traffic, secure storage of parts…).<br>• Ensure documentary compliance (certificates of conformity, traceability, shipping documents).<br>• Participate in internal and external audits.</p><br><br><p><br> Team management<br>• Supervise, lead, and motivate a team of warehouse workers/forklift operators.<br>• Organize schedules, assign tasks, and ensure daily activity monitoring.<br>• Train teams on internal procedures, quality, and safety rules.<br>• Evaluate individual and collective performance, propose development actions. </p><br><br> <br> Required profile : <p>Master's degree (Bac + 5) in Logistics, Supply Chain, or equivalent.<br>Experience: Minimum 5 years in a similar role, in the aeronautics sector or another highly regulated industrial sector.<br>Knowledge of aeronautical standards and requirements (EN9100…).<br>Proficiency in SAP.<br>Solid knowledge of stock management, Lean management, and logistics procedures.<br>Good interpersonal skills and ability to work with multiple departments.<br>Proficiency in French and English, both written and spoken.&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results. </p><br><br> <br> Job : <p>KITEA Group is recruiting a Warehouse Quality Control Agent to strengthen its Supply Chain teams.</p><br><br><p>Main missions</p><br><br><p>Ensure the qualitative and quantitative control of goods upon their arrival at the warehouse, identify anomalies (defects, missing items, non-conformities), and guarantee the conformity of products to KITEA Group's specifications and quality standards.</p><br><br><p>As such, your main responsibilities will be:</p><br><br><p>Control the qualitative and quantitative conformity of goods upon their arrival at the warehouse.<br>Verify compliance with technical specifications, quality standards, and defined specifications.<br>Identify, analyze, and report anomalies, defects, damages, or discrepancies found during reception.<br>Prepare non-conformity reports and ensure follow-up of corrective actions with stakeholders.<br>Collaborate with the Purchasing, Supply, Logistics teams, and suppliers to resolve quality disputes.<br>Monitor and analyze quality indicators related to receptions.<br>Participate in quality audits and continuous improvement of control and reception processes.<br>Ensure the application of quality procedures and safety standards in effect within the warehouse.<br>Profile sought<br>Bac+5 degree in Quality, Logistics, Supply Chain, Industrial Engineering, or equivalent.<br>First experience in a similar role in a logistics, industrial, or retail environment is desirable.<br>Good command of quality control tools and non-conformity management.<br>Knowledge of logistics processes and warehouse reception operations.<br>Proficiency in IT tools and Warehouse Management Systems (WMS).<br>Excellent analytical, synthesis, and reporting skills.<br>Rigor, organizational skills, responsiveness, and team spirit.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>A diploma of <strong>Master's degree (Bac+5) or higher</strong> is required.</p><br><br><p>Significant professional experience of <strong>5 to 10 years</strong> is sought.</p><br><br><p>To excel in this role, your background must demonstrate solid expertise in the areas of <strong>production</strong>, <strong>quality</strong>, <strong>safety</strong>, and <strong>maintenance</strong>. Your skills in <strong>team management</strong>, <strong>analysis</strong>, and <strong>problem-solving</strong> will be essential. Excellent command of quality tools and methods is expected, as well as the ability to communicate effectively with all levels of the organization.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Procurement Department, you will participate in monitoring procurement operations to ensure product availability and the smooth running of deliveries.</p><br><br><p>Your main tasks are:</p><br><br><ul><li>Ensure stock levels are monitored and participate in assessing procurement needs.</li><li>Prepare and track orders with suppliers.</li><li>Monitor delivery schedules and ensure agreed deadlines are met.</li><li>Check the conformity of quantities delivered and report any issues.</li><li>Handle the administrative follow-up of orders and update dashboards.</li><li>Be the point of contact for suppliers regarding order and delivery follow-up.</li><li>Participate in managing discrepancies, stockouts, and overstocks.</li><li>Ensure internal procedures and quality and safety standards are followed.</li><li>Collaborate with different departments (logistics, operations, warehouses) to ensure supply continuity.</li></ul><br> <br> <br> Required profile : <ul><li>A Bac+3/5 degree in logistics and Procurement/ Supply Chain with at least 2 years of experience in a similar role.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Tractafric Motors Maroc</strong> is characterized by a <strong>strong innovation-driven culture</strong>, where agility, experimentation and openness to new ideas support its development. This dynamic is reinforced by a <strong>clear performance-oriented mindset</strong>, driven by ambition, customer focus and the achievement of concrete goals. The company also relies on a <strong>structured organizational framework</strong>, ensuring rigor, efficiency and operational reliability. Collaboration plays a more secondary role, supporting team cohesion and engagement. </p><br><br> <br> Job : <p>Reporting to the Spare Parts Department, you will ensure the availability of parts while optimizing lead times, costs, and stock levels.</p><br><br><p>In this role, you will be responsible for:</p><br><br><ul><li>Analyzing procurement needs based on sales forecasts and consumption.</li><li>Placing orders with suppliers and tracking them until reception.</li><li>Ensuring delivery times are met and anticipating shortage risks.</li><li>Following up on backorders, supplier disputes, and delivery discrepancies.</li><li>Optimizing stock levels to guarantee parts availability while controlling costs.</li><li>Collaborating with Warehouse, After-Sales Service, and Purchasing teams to meet operational needs.</li><li>Developing procurement monitoring dashboards and proposing continuous improvement actions.</li></ul> <br> <br> Required profile : <p><u><strong>Profile sought</strong></u></p><br><br><br><ul><li>Bachelor's degree (Bac+3) to Master's degree (Bac+5) in Logistics, Supply Chain, Management, or equivalent.</li><li>First experience in procurement, logistics, or stock management, ideally in the automotive sector.</li><li>Good command of Excel and management tools (ERP).</li><li>Organizational skills, rigor, and analytical ability.</li><li>Responsiveness, teamwork, and customer focus.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Receive, store, and distribute spare parts</li><li>Check deliveries (quantity, quality...)</li><li>Organize and optimize the storage of spare parts in the warehouse</li><li>Prepare internal orders</li><li>Keep stocks updated on computer and physically</li></ul> <br> Required profile : <ul><li>2-year degree (BAC+2) in electromechanics</li><li>Experience as a warehouse worker is appreciated</li><li>Proficiency in computer/logistics tools (ERP, scanner, etc.)</li><li>Rigor, organization, autonomy, and good teamwork skills</li></ul> <br><br> </div>

<div><p><strong>Site Manager</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>Site Manager </strong>in Morocco.</p>   <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>For this Site Manager position </strong></p> <p><strong>Key Responsibilities :</strong></p>   <ol> <li><strong> Warehouse Operations Management :</strong></li> </ol> <ul> <li>Oversee inbound, storage, order picking, packing, and outbound activities.</li> <li>Ensure daily warehouse operations are executed efficiently and according to established procedures.</li> <li>Optimize warehouse layout and storage utilization.</li> <li>Ensure customer service requirements and service level agreements (SLAs) are met.</li> </ul>   <ol> <li><strong> Inventory Management :</strong></li> </ol> <ul> <li>Maintain accurate inventory records and stock integrity.</li> <li>Manage cycle counts and annual physical inventories.</li> <li>Investigate and resolve inventory discrepancies.</li> </ul>   <ol> <li><strong> Team Leadership and People Management :</strong></li> </ol> <ul> <li>Lead, coach, and develop the warehouse team.</li> <li>Set performance objectives and monitor employee productivity.</li> <li>Conduct performance reviews and identify training needs.</li> <li>Foster a culture of teamwork, accountability, and continuous improvement.</li> </ul>   <ol> <li><strong> Health, Safety, Security and Environment (HSSE) :</strong></li> </ol> <ul> <li>Ensure full compliance with company and legal health and safety requirements.</li> <li>Promote a safe working environment and enforce the use of personal protective equipment (PPE).</li> <li>Conduct safety inspections and support incident investigations.</li> <li>Ensure warehouse security standards are maintained.</li> </ul>   <ol> <li><strong> Performance and Continuous Improvement</strong></li> </ol> <ul> <li>Monitor and report warehouse KPIs.</li> <li>Identify operational improvement opportunities and implement corrective actions.</li> <li>Drive Continuous Improvement, and First Choice initiatives.</li> <li>Support productivity and cost optimization projects.</li> </ul>   <ol> <li><strong> Customer Service and Stakeholder Management</strong></li> </ol> <ul> <li>Lead and supervise the teams responsible for day-to-day customer interactions and service delivery.</li> <li>Ensure customer requirements, service level agreements (SLAs), and operational commitments are consistently met.</li> <li>Monitor customer service performance and drive corrective actions when necessary.</li> </ul>   <p><strong>Key Accountabilities</strong></p> <ul> <li>Warehouse operational performance.</li> <li>Inventory accuracy and stock integrity.</li> <li>Health and safety compliance.</li> <li>Employee productivity and engagement.</li> <li>Customer satisfaction and SLA achievement.</li> <li>Cost control and budget adherence.</li> </ul>   <p><strong>Required Qualifications</strong></p> <ul> <li>Master’s Degree in Logistics.</li> <li>Minimum 5 years of warehouse management experience.</li> <li>Experience managing operational teams within a logistics or supply chain environment.</li> </ul>   <p><strong>Technical Competencies</strong></p> <ul> <li>Warehouse Management Systems (WMS).</li> <li>Inventory control and stock management.</li> <li>Logistics and supply chain operations.</li> <li>Data analysis and reporting.</li> </ul>   <p><strong>Leadership Competencies</strong></p> <ul> <li>Leadership and people management.</li> <li>Decision-making.</li> <li>Problem-solving.</li> <li>Change management.</li> <li>Conflict resolution.</li> </ul>   <p><strong>Behavioral Competencies</strong></p> <ul> <li>Customer focus.</li> <li>Results orientation.</li> <li>Strong organizational skills.</li> <li>Attention to detail.</li> <li>Continuous improvement mindset.</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <br><font color="#ffffff">#LI-MEA</font></p></div>

<p>Perform entry and/or exit operations and product storage in accordance with procedures. Ensure the reception and physical and IT stocking of products in compliance with Procedures. Prepare parts requested by production based on BSM or disputes, ensuring traceability. Collaborate with the logistics department. Ensure transfers with shipping. Participate in inventories and stock discrepancy control. Stock management. Perform regular rolling inventories to ensure stock availability and accuracy according to rules, ensuring coherent system data with physical reality. Identify and report discrepancies. Anticipate needs for critical parts to avoid stockouts; verify location if stock is decreasing. Ensure parts are stored according to standards. Maintain parts traceability. Work in coordination with production and logistics teams. Ensure product packaging according to their specificities. Ensure versatility within the team. Provide first-level support in execution. By delegation of the hierarchical manager, coordinate team activities. Participate in the implementation of new flows. Ensure follow-up of QRQC indicators. Act as a relay between operational teams and management to report issues.</p><p><strong>Desired Candidate Profile</strong></p><p>BAC or BAC +2</p><p>Proficiency in IT tools (Pack Office)</p><p>Proficiency in management software (SAP).</p><p>Knowledge of transport rules and customs regulations</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Warehouse Associates are accountable for accurately performing a combination of manual and automated tasks necessary for receipt, storage, transporting, picking, packing, shipping, staging, delivery etc. of product that may be hazardous, temperature sensitive, or of high value amid continuously demonstrating behaviors aligned with Abbvie’s attributes and values.</p><br><p>Responsibilities</p><br><ul><li>Comply with all appropriate policies and procedures to successfully maintain training, safety, GxP, and governmental agency standards.</li><li>Ability to comprehend and accurately process paperwork in accordance with policies and procedures.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>Responsible for cross-training in multiple areas of the operation while maintaining a low level of quality mistakes.</li><li>Accurately receive and inspect inbound product/material for infestation, overages, shortages, and damages (OS&amp;D).</li><li>Efficiently and correctly pick customer orders for shipment, ensuring that the correct number and type of product is picked.</li><li>Transfers and locates material/product to general storage areas or shipping locations.</li><li>Verify quantity, quality, labeling and address with the customer’s order to ensure outgoing shipments are complete and accurate.</li><li>Demonstrate expertise and serve as the subject matter expert (SME) during compliance audits. Maintain open communication with leadership regarding audit findings and proposes plan of action for resolution.</li><li>Maintain valid driver’s license required for driving departmental vehicles.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma or GED with 5+ years of related experience preferably within a pharmaceutical operations setting.</li><li>Accurately complete basic math calculations. Ability to read and understand training documents, product labeling and warehouse signage written in English.</li><li>Pass medical screening and/or background checks conducted by local, state, and federal authorities.</li><li>Self-motivated with ability to work in a fast-paced positive team-oriented environment, with moderate supervision an emphasis on customer satisfaction.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>5+ years working with ERP system, preferably SAP. Familiarity with Microsoft office products, general computer skills and RF scanners required. Ability to analyze, think creatively, decide, an effectively communicate verbally and written.</li><li>Very strong working knowledge applying CDA, TSA, IATA, DOT, IMDG and/or FTZ compliance regulations for the receiving and shipping of materials</li><li>Capable to lift 50 lbs., and/or more with assistance. Able to bend, reach, stoop, climb, stand and walk for entire shift of 8 hours or more.</li><li>Ability to work in an atmosphere range of -20°C to 30°C (-4°F to 86°F), wearing the required Personal Protective Equipment (PPE) to complete assigned tasks.</li><li>Operate various types of material handling equipment including but not limited to forklifts, hand tools and other devices operated in a warehouse environment while maintaining the highest level of productivity and accuracy.</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Warehouse Associates are accountable for accurately performing a combination of manual and automated tasks necessary for receipt, storage, transporting, picking, packing, shipping, staging, delivery etc. of product that may be hazardous, temperature sensitive, or of high value amid continuously demonstrating behaviors aligned with Abbvie’s attributes and values.</p><br><p>Responsibilities</p><br><ul><li>Comply with all appropriate policies and procedures to successfully maintain training, safety, GxP, and governmental agency standards.</li><li>Ability to comprehend and accurately process paperwork in accordance with policies and procedures.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>Responsible for cross-training in multiple areas of the operation while maintaining a low level of quality mistakes.</li><li>Accurately receive and inspect inbound product/material for infestation, overages, shortages, and damages (OS&amp;D).</li><li>Efficiently and correctly pick customer orders for shipment, ensuring that the correct number and type of product is picked.</li><li>Transfers and locates material/product to general storage areas or shipping locations.</li><li>Verify quantity, quality, labeling and address with the customer’s order to ensure outgoing shipments are complete and accurate.</li><li>Demonstrate expertise and serve as the subject matter expert (SME) during compliance audits. Maintain open communication with leadership regarding audit findings and proposes plan of action for resolution.</li><li>Maintain valid driver’s license required for driving departmental vehicles.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma or GED with 5+ years of related experience preferably within a pharmaceutical operations setting.</li><li>Accurately complete basic math calculations. Ability to read and understand training documents, product labeling and warehouse signage written in English.</li><li>Pass medical screening and/or background checks conducted by local, state, and federal authorities.</li><li>Self-motivated with ability to work in a fast-paced positive team-oriented environment, with moderate supervision an emphasis on customer satisfaction.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>5+ years working with ERP system, preferably SAP. Familiarity with Microsoft office products, general computer skills and RF scanners required. Ability to analyze, think creatively, decide, an effectively communicate verbally and written.</li><li>Very strong working knowledge applying CDA, TSA, IATA, DOT, IMDG and/or FTZ compliance regulations for the receiving and shipping of materials</li><li>Capable to lift 50 lbs., and/or more with assistance. Able to bend, reach, stoop, climb, stand and walk for entire shift of 8 hours or more.</li><li>Ability to work in an atmosphere range of -20°C to 30°C (-4°F to 86°F), wearing the required Personal Protective Equipment (PPE) to complete assigned tasks.</li><li>Operate various types of material handling equipment including but not limited to forklifts, hand tools and other devices operated in a warehouse environment while maintaining the highest level of productivity and accuracy.</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>This position is responsible for inter- and intra-facility material distribution, shipping, receiving, and special handling of hazardous materials (compressed gasses, biohazards, reactives, etc.).<br>The Warehouse Specialist is responsible for executing activities communicated by the Facility Services Supervisor in a timely manner while maintaining the highest levels of safety, compliance, and quality.</p><br><p>Responsibilities</p><br><ul><li>Shipping, Receiving, and Distribution of all goods including hazardous materials</li><li>Monitoring supply for all LN2 freezers and other compressed gasses</li><li>Assist and monitor all areas within Facility Services domain</li><li>Assist with site equipment moves and or disposal</li><li>Assist with site special events</li><li>Serve as back-up for Environmental Technician</li><li>Provide monthly metrics to Supervisor</li></ul><br>Qualifications<br><br><ul><li>High school diploma with a minimum of 0-2 years relevant experience, or Associate’s Degree with a minimum of 0-1 years relevant experience.</li><li>Driver’s License</li><li>High level of data interpretation and problem resolution</li><li>Basic computer skills including the use of Microsoft Word, Excel and Outlook</li><li>Strong decision making, interpersonal skills and ability to work with all levels of the organization</li><li>Ability to work with minimal supervision</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for a profile "Officer - Data Engineering &amp; Business Intelligence" with 3 years or more of experience in the field.</p><br><br><p>Main missions:</p><br><br><p>• Design and evolve data architecture, data models, databases, Data Warehouses, and Data Marts according to business and decision-making needs.<br>• Design, develop, and maintain data integration, extraction, transformation, and loading flows (ETL/ELT) from various sources.<br>• Develop and optimize scripts, queries, views, and procedures necessary for populating databases, automate and supervise processes.<br>• Implement rules and controls to ensure data quality, consistency, completeness, and integrity.<br>• Identify and analyze data anomalies and collaborate with business and technical entities for their resolution.<br>• Design and develop interactive reports and dashboards with BI tools, and evolve the performance indicator platform.<br>• Contribute to the implementation of good practices for data governance, security, traceability, and data lifecycle management.<br>• Ensure documentation of architectures, flows, data models, business rules, and applied transformations.</p><br><br> <br> <br> Required profile : <p><strong>Required education and skills:</strong></p><br><br><p>• State Engineer Diploma (Or equivalent) or BAC+5 in Computer Science, Data Engineering, Business Intelligence, or Data Science or similar.<br>• Significant experience (minimum 3 years) in Data Engineering, data integration, or Business Intelligence roles.<br>• Very good command of data integration tools (ETL/ELT) and data querying and processing languages.<br>• Good command of reporting and visualization tools (Business Intelligence) and associated calculation and modeling languages.<br>• Good knowledge of data modeling and Data Warehouse / Data Mart architectures.<br>• Experience in managing data quality, reliability, and performance.<br>• Knowledge of data governance and security principles and tools.<br>• Knowledge of business IT systems in the distribution sector (commercial, SAP, …) is a plus.<br>• Ability to work in close collaboration with other departments to integrate solutions and ensure their proper functioning.<br>• Ability to adapt to technological changes.</p><br><br><p><strong>Desired personality traits:</strong></p><br><br><ul><li>Organizational skills and Rigor.</li><li>Integrity and Availability.</li><li>Analytical skills and Autonomy</li><li>Teamwork skills.</li><li>Excellent written and oral communication.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>Assigned to the logistics department, your role is to manage daily orders and ensure the supply of stores and warehouses based on forecasts and available stocks.</p><br><br><p>To do this, your <strong>areas of responsibility</strong> are:</p><br><br><p><strong>Order Management:</strong><br>• Validate the order proposals generated by demand planning and modify them if necessary.<br>• Analyze the quality of forecasts for your category in collaboration with the demand planner.<br>• Respond to the direct needs of stores and provide operational support for product availability.<br>• Ensure follow-up before and during events.<strong>Stock Monitoring:</strong><br>• Monitor stock levels in real-time using management tools and provide teams with reports.<br>• Avoid stockouts while minimizing overstocking, especially for perishable products.<br>• Propose solutions to optimize purchasing processes and reduce costs.<br>• Participate in projects to improve stock management tools and methods.<br><strong>Coordination with Suppliers:</strong><br>• Ensure delivery tracking.<br>• Assist the manager in negotiating returns.<br>• Manage disputes related to orders.<br><strong>Reporting:</strong><br>• Prepare and track performance indicators for your area.&nbsp;</p><br><br> <br> <br> Required profile : <p>With a Master's degree (Bac+5) in Business, Purchasing, Supply Chain, or any similar field, you have a first experience in which you have developed the following skills:</p><br><br><ul><li>Ability to analyze sales data and establish purchasing forecasts.</li><li>Ability to monitor the performance (reporting) of the activity within your scope and track indicators.</li></ul><p>Initiative &amp; Reactivity are the assets and key success factors for this position.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Attached to the Supply Department, you will participate in monitoring supply operations to ensure product availability and smooth delivery processes.</p><br><br><p><br>Your main tasks are:</p><br><br><ul><li>Ensure stock level monitoring and participate in the evaluation of supply needs.</li><li>Prepare and track orders with suppliers.</li><li>Monitor delivery schedules and ensure agreed deadlines are met.</li><li>Check the conformity of delivered quantities and report any anomalies.</li><li>Ensure administrative follow-up of orders and update dashboards.</li><li>Be the point of contact for suppliers regarding order and delivery follow-up.</li><li>Participate in the management of discrepancies, stock-outs, and overstocks.</li><li>Ensure compliance with internal procedures and quality and safety standards.</li><li>Collaborate with various departments (logistics, operations, warehouses) to guarantee supply continuity.</li></ul><br> <br> <br> Required profile : <ul><li>Bachelor's degree (Bac+3) to Master's degree (Bac+5) in Logistics and Supplies/Supply Chain with at least 2 years of experience in a similar role.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission principale Le/La Responsable MEAD assure la gestion opérationnelle, administrative et réglementaire du Magasin et Aire de Dédouanement.<br> Il/Elle veille à la bonne gestion des marchandises placées sous douane, depuis leur entrée au MEAD jusqu’à leur sortie, en garantissant la conformité des opérations avec la réglementation douanière en vigueur, la fiabilité des stocks et le respect des délais de traitement.<br> Principales responsabilités Gestion opérationnelle du MEAD Superviser l’ensemble des opérations d’entrée, de stockage, de manutention et de sortie des marchandises.<br> Organiser et contrôler la réception des marchandises sous douane.<br> Garantir la traçabilité physique et informatique des marchandises.<br> Veiller à la conformité des mouvements de marchandises avec les documents douaniers correspondants.<br> Superviser les opérations de dépotage, empotage, contrôle, pesage et mise à disposition des marchandises.<br> Suivre les marchandises en attente de dédouanement et identifier les dossiers bloqués ou litigieux.<br> Optimiser les délais de séjour des marchandises au sein du MEAD.<br> Assurer la fiabilité permanente des stocks physiques et informatiques.<br> Gestion douanière et conformité Garantir le respect de la réglementation douanière applicable aux MEAD.<br> Veiller à la conformité des déclarations sommaires d’entrée et des documents accompagnant les marchandises.<br> Superviser les opérations liées au transit et au dédouanement des marchandises.<br> Assurer le suivi des dossiers auprès de l’Administration des Douanes.<br> Veiller au respect du cahier des charges relatif à l’exploitation du MEAD.<br> Préparer et accompagner les contrôles et audits effectués par les autorités douanières.<br> Identifier les anomalies et mettre en place les actions correctives nécessaires.<br> Assurer une veille régulière sur les évolutions de la réglementation douanière.<br> Gestion des outils et reporting Assurer le suivi des opérations à travers les systèmes douaniers et les outils de gestion du MEAD.<br> Maîtriser l'utilisation des plateformes et outils liés aux opérations douanières, notamment BADR et PortNet.<br> Mettre en place et suivre les tableaux de bord de l’activité.<br> Produire les reportings périodiques à destination de la Direction.<br> Suivre les principaux indicateurs : volumes traités, délais de séjour, anomalies de stock, dossiers en souffrance, productivité et qualité de service.<br> Management des équipes Encadrer et organiser les équipes opérationnelles du MEAD : agents de magasin, agents de quai, manutentionnaires et collaborateurs administratifs.<br> Organiser les plannings et répartir les tâches selon les volumes d’activité.<br> Veiller au respect des procédures internes et des exigences douanières.<br> Former et sensibiliser les équipes aux procédures MEAD, aux règles de sécurité et aux exigences de traçabilité.<br> Garantir la discipline opérationnelle et la qualité des opérations réalisées.<br> Sécurité et organisation du site Veiller à la sécurisation permanente des marchandises placées sous douane.<br> Garantir le respect des procédures d’accès au MEAD.<br> S’assurer du bon fonctionnement des dispositifs de surveillance et de sécurisation du site.<br> Veiller au respect des règles HSE et des procédures internes.<br> Participer à l’amélioration continue de l’organisation et des processus du MEAD.<br> Profil recherché Formation supérieure Bac+5 en Logistique, Transport, Commerce International, Douane ou équivalent.<br> Expérience professionnelle de 5 ans minimum dans un poste similaire.<br> Une expérience directe dans la gestion ou l'exploitation d'un MEAD est fortement souhaitée .<br> Très bonne connaissance de la réglementation douanière marocaine.<br> Bonne maîtrise des opérations de transit, import/export et dédouanement.<br> Maîtrise des outils et systèmes liés aux opérations douanières, notamment BADR et PortNet .<br> Bonne maîtrise des outils informatiques et des systèmes de gestion de stock/WMS.<br> Expérience en management d’équipes opérationnelles.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Supply chain - Ingenierie supply chain</p><br><br><p>Pilote Performance Supply Chain F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rattaché(e) au Responsable Logistique HUB, vos missions seront de :<br>- Optimiser les niveaux de stock (volant, aéro et consommable non aéro) <br>- Formuler des recommandations visant l'amélioration de la gestion des réapprovisionnements (points de commande, MTO) <br>- Alerter les acheteurs et les approvisionneurs aéro et non aéro sur les niveaux de stocks <br>- Suivre les consommations et les niveaux de stock <br>- Monitorer les échanges standards et les demandes du stock volant <br>- Faire le suivi du cycle de vie des PN en coordination avec la configuration <br>- Prendre en charge l'organisation des emplacements stock dans les magasins (rechange, volant, vente) <br>- Superviser et contrôler les activités conduites par le prestataire logistique, y compris les inventaires tournants et annuels <br>- Procéder à la révision périodique du paramétrage SAP des pièces gérées en point de commande <br>- Mettre en place l'inventaire tournant, analyser les écarts et mener les actions correctives et préventives <br>- Elaborer les budgets et les ROFOs sur le périmètre des magasins de rechange et de volant <br>- Etre le point focal de SAESM lors de réunions avec le Groupe: slow movers, ROFO et suivi des VEX et piloter les actions d'amélioration cascadées <br>- Piloter le tableau de bord gestion de stocks </p><br><br><p>Vous êtes de formation Bac+5 en Génie Industriel, Logistique, Finance ou Contrôle de gestion ou équivalent, vous avez une expérience de 8 ans et plus dans un poste similaire idéalement dans le secteur aéronautique</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>CAC (Centrale Automobile Chérifienne)</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a <strong>competitive dimension</strong>, focused on performance, ambition and customer satisfaction. It is also supported by a structured <strong>organizational culture</strong>, ensuring rigor, efficiency and process reliability, while a more moderate <strong>innovative component</strong> fosters adaptability and continuous improvement. </p><br><br> <br> Job : <p><strong>Your main tasks will be:</strong></p><br><br><p>- Analyze, plan and optimize the logistics flows (reception, storage, distribution) of vehicles and spare parts.</p><br><br><p>- Coordinate logistics operations between suppliers, carriers, warehouses and dealerships.</p><br><br><p>- Implement logistics performance indicators (KPIs) and propose improvement plans.</p><br><br><p>- Participate in inventory management (vehicles, accessories, parts), ensuring an optimal level.</p><br><br><p>- Contribute to logistics digitalization and automation projects.</p><br><br><p>- Collaborate with technical, sales and after-sales teams to ensure smooth and efficient logistics.</p><br><br><p>- Ensure compliance with current quality and safety standards.</p><br><br> <br> Required profile : <p>- Bac+5 engineering degree (logistics, supply chain, transport, industrial engineering) or equivalent.</p><br><br><p>- Proven experience of at least 7 years in a similar role, ideally in the automotive or industrial sector.</p><br><br><p>- Good knowledge of logistics IT tools.</p><br><br><p>- Analytical mindset, rigor, ability to solve complex problems.</p><br><br><p>- Excellent organizational skills, priority management.</p><br><br><p>- Good interpersonal skills and ability to work cross-functionally with different departments.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights.</p><br><br><p>This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role.</p><br><br><p>You will be the champion of internal &amp; external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations.</p><br><br><p>This position plays a critical role in shaping the customer journey &amp; delivering exceptional customer care experience</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Customer Service Operations Leadership</b></p><br><br><ul><li>Daily support to the field associates, technical support, inquiries.</li><li>Build and maintain strong relationships with field associates.</li><li>Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment.</li><li>Ensure great coordination with Finance, Credit &amp; Cash Collection team to support the cash flow</li><li>Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction.</li><li>Resolve escalated customer issues and complex service challenges.</li><li>Drive revenue growth within the portfolio managed by the Customer Service team.</li><li>Contribute to team meetings and business partner meetings</li><li>Master Data management</li><li>Account creation &amp; update</li><li>Pricing maintenance</li><li>Handle Admin tasks</li><li>Send Invoicing &amp; POD’s mails to a list of Customers</li><li>Call handlings &amp; support order entry</li></ul><br><p><b>Customer Experience &amp; Continuous Improvement</b></p><br><br><ul><li>Lead customer business reviews and implement structured feedback loops.</li><li>Partner with Sales and Business Development teams to support account expansion.</li><li>Analyze service data to identify trends and opportunities for improvement.</li><li>Lead continuous improvement initiatives to elevate service reliability and efficiency.</li><li>Stay updated on best practices, technologies, and tools shaping modern customer service.</li><li>Seek opportunities to find efficiencies and recommend process improvements</li><li>Complaint management</li></ul><br><p><b>People Leadership &amp; Development</b></p><br><br><ul><li>Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams.</li><li>Promote professional development, retention initiatives, and team well-being.</li><li>Effective cooperation with peers</li><li>Ensure good working relationships with all local members,</li><li>Role model for behaviors and company values (Leadership Model - Leading to Thrive)</li></ul><br><p><b>Competencies</b></p><br><br><ul><li>Logistic background</li><li>Accountability</li><li>Customer Focus</li><li>Peer Relationships</li><li>Problem Solving</li><li>Drive for Results</li><li>Time Management</li><li>Process Management</li><li>Continuous Improvement</li><li>Functional and Technical Skills</li><li>Business Acumen</li><li>Conflict Handling</li><li>Self-awareness and development</li><li>Emotional Intelligence</li><li>Effective Communication</li><li>Change Management Approach</li><li>Analytical skills</li></ul><br><p><b>Requirements</b></p><br><br><p><b>Prerequisite:</b></p><br><br><ul><li>Min 3 years to 5 years of relevant work experience</li><li>Fluent English</li><li>Fluent French</li><li>Strong ERP knowledge</li><li>Strong Logistics skills</li></ul><br><p><b>Advantage:</b></p><br><br><ul><li>Previous experience as business sales assistant or Key account specialist</li></ul><br><p><b>Our Commitment to a Culture of Inclusion &amp; Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>