Activity Supervisor Jobs - Fes Morocco
5 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><div><span ><b>Job requirements</b></span></div><div><span ><br></span></div><div><span >Education and Experience Required:</span></div><div><span >✓ A Master's degree (Bac +4/5) in book-related fields, library science, documentation, or cultural mediation is strongly recommended;</span></div><div><span >✓ Proven experience in designing and leading cultural and mediation activities is essential;</span></div><div><span >✓ Professional experience in a media library, library, or bookstore is highly desirable;</span></div><div><span >✓ Experience in team management and leading cultural projects will be a major asset;</span></div><div><span >NOTE! All professional references mentioned are subject to verification.</span></div><div><span >Skills:</span></div><div><span >• Proficiency in documentation techniques and library standards;</span></div><div><span >• Ability to supervise, lead, and unite a team around common goals;</span></div><div><span >• Ability to design, manage, and implement cultural projects related to books, reading, and cultural mediation;</span></div><div><span >• Proficiency in standard office software as well as library and media library management software;</span></div><div><span >• Proficiency in documentary research methodologies, information monitoring, and database management;</span></div><div><span >• Sound knowledge of information and communication technologies, as well as their integration into the development of services and uses in media libraries;</span></div><div><span >• Ability to develop partnerships and conduct outreach activities with diverse audiences;</span></div><div><span >• Ability to analyze activity, produce reports, and monitor indicators.</span></div><div><span >Desired Skills</span></div><div><span >• Proficiency in new information and communication technologies (ICTs) and library management software, particularly PMB;</span></div><div><span >• Excellent general knowledge and current awareness of the book, publishing, and public reading sectors in France and Morocco;</span></div><div><span >• Sound knowledge of the principles, methods, and tools of library science and document management;</span></div><div><span >• Sound knowledge of contemporary French publishing and Francophone literatures and cultures;</span></div><div><span >• Excellent command of spoken and written French is essential;</span></div><div><span >• Knowledge of Moroccan Arabic is desirable.</span></div><div><span >• Knowledge of the issues related to cultural mediation, educational action and audience development;</span></div><div><span >• Sensitivity to the evolution of digital uses and their impact on library services</span></div><div><span >Personal qualities</span></div><div><span >• Dynamism, availability and initiative;</span></div><div><span >• Autonomy, sense of responsibility and commitment to serving the public;</span></div><div><span >• Rigor, organizational skills, and the ability to plan and prioritize activities;</span></div><div><span >• Excellent interpersonal skills and a welcoming demeanor;</span></div><div><span >• Ability to lead, motivate, and unite a team;</span></div><div><span >• Strong writing and communication skills;</span></div><div><span >• Enjoyment of teamwork, active listening skills, and the ability to analyze the needs of different audiences and partners;</span></div><div><span >• Open-mindedness, adaptability, and the ability to thrive in an intercultural environment;</span></div><div><span >• Creativity, proactive approach, and the ability to develop new projects;</span></div><div><span >• Responsiveness and the ability to manage multiple projects simultaneously.</span></div></div><div><div><div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p>As a Sales Executive at Glovo, you will be on the front lines, driving our growth in Morocco. You will be responsible for identifying, pitching, and signing up the best local specialty partners ( Bakeries, Butcheries, Sweets ect..) , becoming a key representative of our sales team and a vital part of our city's success.</p><br><br><p><strong>THE JOURNEY</strong></p><br><br><ul><li>Drive partner acquisition across Fes by consistently converting high-potential leads into active and healthy partners</li><li>Own the full sales cycle from outreach and pitching to negotiation, closing, onboarding, and activation</li><li>Build strong relationships with restaurant owners and act as a trusted advisor throughout the onboarding journey</li><li>Ensure newly signed partners become active on the platform and generate sustainable order growth</li><li>Maintain a highly organized pipeline in Salesforce, ensuring accurate tracking of activities, opportunities, and deal progression</li><li>Conduct daily prospecting activities including cold calling, field visits, and follow-ups with restaurant partners</li><li>Be proactive and resourceful in identifying new opportunities through social media, local networks, referrals, and on-ground prospecting when needed</li></ul> Qualifications <ul><li>2+ years of experience in Sales, Business Development, or customer-facing roles; experience within food delivery, hospitality, or the restaurant industry is a plus</li><li>Strong communication, negotiation, and relationship-building skills</li><li>A highly energetic and resilient profile with a strong “hunter” mentality</li><li>Comfortable spending significant time in the field meeting prospects and building local market knowledge</li><li>Self-motivated, organized, and able to manage pipelines and priorities effectively</li><li>Familiarity with CRM tools such as Salesforce is a plus</li><li>Fluent in French, Arabic, and English</li><li>Based in Fes or possessing strong knowledge of the Fes market and neighborhoods is highly preferred</li></ul><p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li>? Top-notch private health insurance to keep you at your peak.</li><li>? Monthly Glovo credit to satisfy your cravings!</li><li>?️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li>? Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul>
<li>
<strong><font dir="auto" ><font dir="auto" >Handling customer requests accurately</font></font></strong><font dir="auto" ><font dir="auto" > : Process customer requests and inquiries through written channels such as emails, online forms, and chats, while ensuring precise and structured follow-up. </font></font></li>
<li>
<strong><font dir="auto" ><font dir="auto" >R solves problems effectively</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze requests, identify suitable solutions and handle complaints to guarantee customer satisfaction.</font></font><br></li>
<li>
<strong><font dir="auto" ><font dir="auto" >Ensuring quality and compliance</font></font></strong><font dir="auto" ><font dir="auto" > : Respecting internal procedures and quality standards in every interaction to maintain impeccable service.</font></font><br></li>
<li>
<strong><font dir="auto" ><font dir="auto" >Contributing to customer loyalty</font></font></strong><font dir="auto" ><font dir="auto" > : Offering personalized responses that strengthen trust and customer relationships.</font></font><br></li>
</ul>
<strong><font dir="auto" ><font dir="auto" >What we offer you:</font></font></strong><font dir="auto" ><font dir="auto" >
At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font><br><ul>
<li>
<strong><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Language bonus dedicated to our multilingual Game-Changers.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Regularity bonus from the 12th month and motivating performance bonuses.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
First special A d El Adha.</font></font><br></li>
</ul>
<li>
<strong><font dir="auto" ><font dir="auto" >Exceptional employee benefits</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Advantageous health insurance and supplementary retirement benefits after one year.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Flexible hours with the possibility of teleworking after an integration period.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Free access to our gym.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font><br></li>
</ul>
<li>
<strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong>
</li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Themed activities and gifts throughout the year to strengthen team spirit.</font></font><br></li>
</ul>
</ul>
<br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong><font dir="auto" ><font dir="auto" >Who are we?</font></font></strong><font dir="auto" ><font dir="auto" >
Concentrix is an international company present in over 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. </font></font><br><br> <strong><font dir="auto" ><font dir="auto" >Your mission as a Technical Customer Advisor</font></font></strong><font dir="auto" ><font dir="auto" >
As a Technical Customer Advisor, you will play a key role in:</font></font><br><ul>
<li>
<strong><font dir="auto" ><font dir="auto" >Responding to customer requests accurately</font></font></strong><font dir="auto" ><font dir="auto" > : Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.</font></font><br></li>
<li>
<strong><font dir="auto" ><font dir="auto" >Resolving technical problems effectively</font></font></strong><font dir="auto" ><font dir="auto" > : Analyzing customer needs, identifying suitable solutions and guiding users in resolving their problems.</font></font><br></li>
<li>
<strong><font dir="auto" ><font dir="auto" >D demonstrating advanced technical aptitude</font></font></strong><font dir="auto" ><font dir="auto" > : Use your skills to understand and solve complex situations, while adopting the tools and technologies available.</font></font><br></li>
</ul>
<strong><font dir="auto" ><font dir="auto" >What we offer you:</font></font></strong><font dir="auto" ><font dir="auto" >
At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font><br><ul>
<li>
<strong><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Language bonus dedicated to our multilingual Game-Changers.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Regularity bonus from the 12th month and motivating performance bonuses.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
First special A d El Adha.</font></font><br></li>
</ul>
<li>
<strong><font dir="auto" ><font dir="auto" >Exceptional employee benefits</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><br></li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Advantageous health insurance and supplementary retirement benefits after one year.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Flexible hours with the possibility of teleworking after an integration period.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Free access to our gym.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font><br></li>
</ul>
<li>
<strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong>
</li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Themed activities and gifts throughout the year to strengthen team spirit.</font></font><br></li>
</ul>
</ul>
<strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers:</font></font></strong><font dir="auto" ><font dir="auto" >
We are looking for talented individuals who:</font></font><br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Who are we? </font></font><br><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. </font></font><br> <br><font dir="auto" ><font dir="auto" >Your mission as a Customer Service Advisor </font></font><br> <br><font dir="auto" ><font dir="auto" >As a Customer Service Advisor, you will play a key role in:</font></font><br><ul>
<li><font dir="auto" ><font dir="auto" >
Responding to customer needs: Ensuring quality service by answering questions via phone, email or chat.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Problem-solving: Identify and address requests or complaints to ensure customer satisfaction.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Building customer loyalty: Providing personalized solutions to strengthen customer trust and loyalty.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.</font></font><br></li>
</ul><font dir="auto" ><font dir="auto" >
What we offer you: </font></font><br> <br><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font><br><ul>
<li><font dir="auto" ><font dir="auto" >
An attractive salary with additional bonuses:</font></font><br></li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Language bonus dedicated to our multilingual Game-Changers.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Regularity bonus from the 12th month and motivating performance bonuses.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
First special A d El Adha.</font></font><br></li>
</ul>
<li><font dir="auto" ><font dir="auto" >
Exceptional employee benefits:</font></font><br></li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Advantageous health insurance and supplementary retirement benefits after one year.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Flexible hours with the possibility of teleworking after an integration period.</font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Free access to our gym.</font></font><br></li>
</ul>
<li><font dir="auto" ><font dir="auto" >
A dynamic work environment:</font></font><br></li>
<ul>
<li><font dir="auto" ><font dir="auto" >
Themed activities and gifts throughout the year to strengthen team spirit.</font></font><br></li>
</ul>
</ul><font dir="auto" ><font dir="auto" >
The profile of our Game-Changers: </font></font><br> <br><font dir="auto" ><font dir="auto" >We are looking for talented individuals who:</font></font><br><ul>
<li><font dir="auto" ><font dir="auto" >
They are perfectly fluent in French, both written and spoken. </font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. </font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </font></font><br></li>
<li><font dir="auto" ><font dir="auto" >
Rel vent les d défis avec enthusiasm et sont passionate s à la satisfaction de client. </font></font><br></li>
</ul><font dir="auto" ><font dir="auto" >
Our recruitment process </font></font><br> <br><font dir="auto" ><font dir="auto" >: 1- Online tests (1 hour): Once we receive your application, you will receive an email inviting you to participate in a series of online tests. These interactive assessments are designed to highlight your language and technical skills, as well as your personality. A key step to better understand your potential and help you stand out! </font></font><br> <br><font dir="auto" ><font dir="auto" >2- Telephone interview: An exploratory conversation with a member of our recruitment team to discover Concentrix and confirm the suitability of your profile. </font></font><br> <br><font dir="auto" ><font dir="auto" >3- In-person interview: An in-depth discussion to validate your skills and align your ambitions with our culture. </font></font><br> <br><font dir="auto" ><font dir="auto" >Ready to take on the challenge? Join the Concentrix adventure, where innovation and excellence meet! </font></font><br> <br> <br><p> </p>",</div></section>