Night Shift Jobs in Morocco
815 Jobs Found
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><span>A Night Auditor is responsible for overseeing hotel operations during the night shift, ensuring excellent guest service, handling front desk duties, and performing accounting and auditing tasks to verify daily financial transactions.</span></p><br><br><br><p><span><span><span><span>Main Duties and Responsibilities</span><br><span>1. To check in guests and perform subsequent administrative procedures, ensuring speedy</span><br><span>allocation of rooms by liaising with Housekeeping and Room Service, through monitoring</span><br><span>departures and room status.</span><br><span>2. To escort guests and familiarise them with facilities and services.</span><br><span>3. To produce and distribute relevant information lists to other departments.</span><br><span>4. To be responsible for cash floats, reporting shortages/overages to the Front Office</span><br><span>Manager, General Cashier and Director of Finance.</span><br><span>5. To take reservations, amendments and handle general enquiries regarding bookings.</span><br><span>6. To prepare all pre-registration for the following day's arrivals.</span><br><span>7. To update guest history records, matching with reservations to ensure continuity of</span><br><span>standards to regular guests and process new guest histories after departure.</span><br><span>8. To handle all facsimiles, e-mails and typing as requested.</span><br><span>9. To be able to multitask and work in a demanding environment</span></span></span></span></p><br><br><p><span><span><span><span>10. To give a detailed hand over to the oncoming shift.</span><br><span>11. To ensure a high standard of grooming, deportment and personal hygiene.</span><br><span>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</span><br><span>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager</span><br><span>and to be willing and able to cross train and assist as needed in Reservation and Telephone</span><br><span>duties.</span><br><span>14. To assist all other Front Office departments whenever needed as long as previously trained</span><br><span>for.</span><br><span>15. To be a welcoming and attentive presence in the Lobby.</span><br><span>16. To perform all task to Four Seasons standards.</span><br><span>17. To develop all task regarding the night shift.</span><br><span>18. To be able to easily interact with guest and deal with basic complains.</span><br><span>19. See attached the Four Seasons Core Standards</span></span></span></span></p><br><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A Night Auditor is responsible for overseeing hotel operations during the night shift, ensuring excellent guest service, handling front desk duties, and performing accounting and auditing tasks to verify daily financial transactions.</p><p>Main Duties and Responsibilities</p><ul><li>To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</li><li>To escort guests and familiarise them with facilities and services.</li><li>To produce and distribute relevant information lists to other departments.</li><li>To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</li><li>To take reservations, amendments and handle general enquiries regarding bookings.</li><li>To prepare all pre-registration for the following day's arrivals.</li><li>To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</li><li>To handle all facsimiles, e-mails and typing as requested.</li><li>To be able to multitask and work in a demanding environment</li><li>To give a detailed hand over to the oncoming shift.</li><li>To ensure a high standard of grooming, deportment and personal hygiene.</li><li>To adhere to health and safety, fire and bomb procedures laid down by the hotel.</li><li>To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</li><li>To assist all other Front Office departments whenever needed as long as previously trained for.</li><li>To be a welcoming and attentive presence in the Lobby.</li><li>To perform all task to Four Seasons standards.</li><li>To develop all task regarding the night shift.</li><li>To be able to easily interact with guest and deal with basic complains.</li><li>See attached the Four Seasons Core Standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p></p></section>
<p><font dir="auto" ><font dir="auto" >About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city's ancient medina and the cosmopolitan neighborhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >1. Be able to follow dress codes.</font></font></p><p><font dir="auto" ><font dir="auto" >2. Be able to rotate each station in the kitchen every night.</font></font></p><p><font dir="auto" ><font dir="auto" >3. Be able to assist in the creation and preparation of new menus and specialties.</font></font></p><p><font dir="auto" ><font dir="auto" >4. Be able to check and complete the setup of each station.</font></font></p><p><font dir="auto" ><font dir="auto" >5. Be able to communicate with the Sous Chef and the Executive Chef regarding menus, problem situations and shortages.</font></font></p><p><font dir="auto" ><font dir="auto" >6. Be able to work independently in the kitchen.</font></font></p><p><font dir="auto" ><font dir="auto" >7. Be able to work closely with the standard recipe and presentation of dishes, in order to maintain quality standards of production and presentation.</font></font></p><p><font dir="auto" ><font dir="auto" >8. Be able to maintain good working relationships with other hotel departments, responding to needs as necessary.</font></font></p><p><font dir="auto" ><font dir="auto" >9. Be able to properly store the items at the end of each shift.</font></font></p><p><font dir="auto" ><font dir="auto" >10. Be able to maintain your workplace clean, neat and organized while respecting the standards.</font></font></p><p><font dir="auto" ><font dir="auto" >11. Be able to deal with and report any incident immediately.</font></font></p><p><font dir="auto" ><font dir="auto" >12. Be able to carry out all Four Seasons chain standards well and professionally by encouraging employees to follow and apply them.</font></font></p><p><font dir="auto" ><font dir="auto" >13. Be able to deal with any emergency situation, in terms of security, within the hotel.</font></font></p><p><font dir="auto" ><font dir="auto" >14. Be able to perform any other task or project assigned by Management, by a manager or by an employee.</font></font></p>
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<br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Le Night Auditor assure la continuité des opérations de l’hôtel durant la nuit. Il est responsable de la clôture financière quotidienne, du bon déroulement des opérations de réception, de la sécurité de l’établissement et du respect des standards Fairmont / Accor.</p><br><p>Responsabilités principales</p><br><p><strong>Audit et clôture financière</strong></p><br><ul><li>Contrôler les transactions journalières et les encaissements.</li><li>Effectuer la clôture de journée et corriger les éventuels écarts.</li><li>Préparer les rapports financiers quotidiens.</li></ul><p><strong>Opérations de réception</strong></p><br><ul><li>Assurer les check-in et check-out de nuit.</li><li>Répondre aux demandes des clients et gérer les réservations de dernière minute.</li><li>Mettre à jour le statut des chambres.</li></ul><p><strong>Sécurité, suivi et Qualité de service</strong></p><br><ul><li>Veiller à la sécurité des clients, des Heartists et des biens.</li><li>Signaler tout incident et assurer la passation avec l’équipe de jour.</li><li>Offrir un service conforme aux standards Fairmont / Accor.</li><li>Promouvoir les services de l’hôtel et contribuer à la satisfaction des clients.</li></ul><br>Qualifications<br><br><ul><li>Expérience confirmée en audit de nuit, idéalement dans un établissement hôtelier de luxe.</li><li>Maîtrise des systèmes hôteliers (Opera PMS, Micros, systèmes de paiement).</li><li>Connaissance des principes comptables et de la gestion de caisse.</li><li>Excellente maîtrise d’Excel et des outils bureautiques.</li><li>Bonne maîtrise du Français et de l’Anglais.</li><li>Rigueur, sens du détail et intégrité professionnelle.</li><li>Bon sens relationnel et sens du service client.</li><li>Esprit analytique et capacité à résoudre les problèmes rapidement.</li><li>Autonomie et fiabilité dans la gestion des responsabilités nocturnes.</li><li>Discrétion, sens de la confidentialité et esprit d’équipe.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité & Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Fonctions principales et responsabilité</p><br><br><br><p>1. Etre capable de suivre les procédures vestimentaires.</p><br><br><p>2. Etre capable de faire tourner chaque nuit chaque poste dans la cuisine.</p><br><br><p>3. Etre capable d’assister à la création et à la préparation des nouveaux menus et des spécialités.</p><br><br><p>4. Etre capable de vérifier et de compléter la mise en place de chaque poste.</p><br><br><p>5. Etre capable de communiquer avec les Sous-Chef et le Chef Exécutif au sujet des menus, des situations à problèmes et manques.</p><br><br><p>6. Etre capable d'être en autonomie dans la cuisine.</p><br><br><p>7. Etre capable de travailler étroitement avec la recette standard et les présentations des plats, afin de maintenir les standards de qualité de production et de présentation.</p><br><br><p>8. Etre capable de maintenir de bonnes relations de travail avec les autres départements de l’hôtel, en répondant aux besoins si nécessaire.</p><br><br><p>9. Etre capable de stocker correctement les articles à la fin de chaque shift.</p><br><br><p>10. Etre capable de maintenir son lieu de travail propre, soigné et organisé en respectant les standards.</p><br><br><p>11. Etre capable de traiter et de rapporter immédiatement tout incident.</p><br><br><p>12. Etre capable de mener à bien et de manière professionnelle tous les standards de la chaîne Four Seasons en encourageant les employés à les suivre et les appliquer.</p><br><br><p>13. Etre capable de faire face à toute situation d’urgence, en terme de sécurité, au sein de l’hôtel.</p><br><br><p>14. Etre capable d’effectuer toute autre tâche ou projet assigné par la Direction, par un cadre ou par un employé.</p><br><br><br><br><br><br><br><br> </div>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p>Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.</p><br><br><p>At APM Terminals, we pride ourselves on fostering a culture of innovation, collaboration, and operational excellence. With a presence in over 70 countries and a commitment to sustainability, we offer unparalleled opportunities for growth and development in a diverse and inclusive environment.</p><br><br><p>Join us as we continue to shape the future of global trade and make a meaningful impact on communities worldwide. Discover your potential with APM Terminals and become part of a team that's redefining the industry standards. Apply now and let's build a brighter future together!</p><br><br><br><p>We are seeking an experienced <b>Shift </b><b>IT/OT Engineer</b> with e<span>xperience according to industry-standard ITSM practices. Excellent communication skills with the ability to translate between technical and user language. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Hands-on experience with IT and OT infrastructure hardware devices. Familiarity with terminal operational constraints and local regulatory requirements. In-depth knowledge of end-user software and devices. Ability to work effectively in a fast-paced and dynamic environment.</span></p><br><br><br><p><span><b>Key Responsibilities:</b></span></p><br><br><ul><li><span>Proactively monitor the Terminal Technology Platform to predict and prevent incidents. </span></li><li><span>Provide hands-on support, conduct maintenance, and resolve incidents for local IT infrastructure services and assets, including datacenter racks, cabling, network, and server equipment. </span></li><li><span>Provide hands-on support, conduct maintenance, and resolve incidents for local OT infrastructure services and assets, including Access Control, CCTV/OCR equipment, radio equipment, VMTs, Assets Sub-Systems, and backbone network infrastructure. </span></li><li><span>Support the regional IT service delivery team with onsite IT/OT support for incident and change management when required. </span></li><li><span>Install and replace end-user and IT/OT infrastructure hardware devices. </span></li><li><span>Resolve incidents within agreed service levels and participate in regional Change Advisory Board (CAB) meetings. </span></li><li><span>Provide end-user support services according to agreed service level agreements. </span></li><li><span>Collaborate with local IT/OT Engineers from Level 2 and the regional IT service delivery team to support and maintain local IT/OT infrastructure. </span></li><li><span>Ensure proper Change and Incident processes associated with local IT/OT assets within warranty and vendor support. </span></li><li><span>Contribute to local IT initiatives in the terminals, as well as the implementation of new technology and infrastructure to support terminal operations. </span></li><li><span>Stay informed about terminal operational constraints, local regulatory requirements, and industry-standard ITSM practices. </span></li><li><span>Demonstrate in-depth knowledge of end-user software and devices, as well as local IT and OT infrastructure components.</span></li></ul><br><p><span>What are we looking for: </span></p><br><br><ul><li><span>In depth knowledge of end-user software and devices</span></li><li><span>In depth knowledge of local IT and OT infrastructure components</span></li><li><span>Experienced at working according to industry standard ITSM practices</span></li><li><span>Communicative – able to translate between technical and user language</span></li><li><span>Problem solving skills</span></li></ul><p><span>#LI-SS1 </span></p><br><br><p><span>#LI-POST</span></p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Main Duties: Ensure customer satisfaction by guaranteeing a high level of preparation and presentation of hot dishes during the night service. Maintain the identity of the nighttime outlet by adhering to dish presentation standards, in accordance with the hotel's standard recipes. Master the preparation methods and standard recipes for nighttime menu items and ensure that all procedures are followed at all times. Maintain work areas, kitchen equipment, and utensils to high standards of cleanliness and hygiene, in collaboration with the hygiene manager. Coordinate with colleagues on the night team to resolve any operational issues and ensure smooth service. Know and correctly use all nighttime kitchen equipment to maximize efficiency and ensure the safety of personnel. Ensure compliance with food safety and hygiene standards, including HACCP and other municipal regulations, in close collaboration with the Hygiene Manager. Participate in nighttime meetings and briefings when required for the proper coordination of the night shift. Understand and adhere to emergency procedures, safety protocols, and fire prevention regulations. Participate in training and professional development programs aimed at enhancing personal and professional skills. Be flexible and adapt to any necessary rotation or temporary reassignment within the kitchen outlets. Perform any other reasonable duties assigned by the Sous Chef and Head Chef. Other responsibilities: Report to work on time, wearing the required uniform and name badge. Maintain impeccable personal presentation and hygiene, adhering to hotel standards. Provide friendly, courteous, and professional service at all times. Maintain good working relationships with colleagues and other departments. Respond to any operational changes dictated by the hotel's needs during the night shift. Demonstrate flexibility by performing other assigned tasks or temporarily covering other areas if necessary to meet the needs of the hotel and guests. Participate in meetings and training sessions when required.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The following knowledge, skills, and abilities are required: Meticulous attention to detail, style, and the hotel's aesthetics is crucial. Excellent verbal and written communication skills. University degree in culinary arts or a related field. Two years of experience in a similar role. Fluency in English, Arabic, and French.</font></font></p>
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : Are you a night owl with excellent communication skills? Do you speak fluent English and have a passion for helping others?Our fast-growing call center is expanding its international operations, and we are looking for our next English-Speaking Customer Service Representatives (M/F) to join our dedicated night shift team!- As the primary point of contact for our international customers, you will ensure a seamless and positive customer experience during night hours. Your daily tasks will include:- Handling Inbound Inquiries: Answering customer questions and resolving issues via phone, email, or live chat in a timely and professional manner.- Troubleshooting: Analyzing customer accounts, identifying problems, and providing accurate solutions or escalating complex cases to the appropriate department.- Data Management: Accurately logging all interactions, updating customer profiles, and maintaining precise records in our CRM system.- Customer Satisfaction: Delivering a world-class customer experience, ensuring high satisfaction scores (CSAT), and building brand loyalty. <br> Required profile : We are seeking dedicated, independent, and customer-oriented individuals:Language Proficiency: You have an excellent command of English, both written and spoken.Availability: You are fully comfortable working night shifts and maintaining a nocturnal schedule.Soft Skills: You are empathetic, patient, and possess excellent active listening skills. You can handle stressful situations with a calm and positive attitude.Experience: A previous experience in customer service, BPO, or a call center environment is highly preferred, but motivated beginners with stellar English are welcome! <br><br> </div>
<p>To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><p>To escort guests and familiarize them with facilities and services.</p><p>To produce and distribute relevant information lists to other departments.</p><p>To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><p>To take reservations, amendments and handle general enquiries regarding bookings.</p><p>To prepare all pre-registration for the following day's arrivals.</p><p>To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><p>To handle all facsimiles, e-mails and typing as requested.</p><p>To be able to multitask and work in a demanding environment</p><p>To give a detailed hand over to the oncoming shift.</p><p>To ensure a high standard of grooming, deportment and personal hygiene.</p><p>To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><p>To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><p>To assist all other Front Office departments whenever needed as long as previously trained for.</p><p>To be a welcoming and attentive presence in the Lobby.</p><p>To perform all task to Four Seasons standards.</p><p>To develop all task regarding the night shift.</p><p>To be able to easily interact with guest and deal with basic complains.</p>
<p><br></p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<p> </p> <p> </p> <p>Main Duties and Responsibilities</p> <p> </p> <p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p> <p> </p> <p>2. To escort guests and familiarize them with facilities and services.</p> <p> </p> <p>3. To produce and distribute relevant information lists to other departments.</p> <p> </p> <p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p> <p> </p> <p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p> <p> </p> <p>6. To prepare all pre-registration for the following day's arrivals.</p> <p> </p> <p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p> <p> </p> <p>8. To handle all facsimiles, e-mails and typing as requested.</p> <p> </p> <p>9. To be able to multitask and work in a demanding environment</p> <p> </p> <p>10. To give a detailed hand over to the oncoming shift.</p> <p> </p> <p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p> <p> </p> <p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p> <p> </p> <p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p> <p> </p> <p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p> <p> </p> <p>15. To be a welcoming and attentive presence in the Lobby.</p> <p> </p> <p>16. To perform all task to Four Seasons standards.</p> <p> </p> <p>17. To develop all task regarding the night shift.</p> <p> </p> <p>18. To be able to easily interact with guest and deal with basic complains.</p> <p> </p> <p> </p> <p> </p> <p> </p>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p><span>Do you have a good sales sense? THIS JOB IS FOR YOU!</span></p><br><br><p><span>In this context, you will be responsible for:</span></p><br><br><p><span>- Identifying our clients' needs to offer them the best deal.</span></p><br><br><p><span>- Developing the client portfolio (cold calling, prospecting, monitoring, benchmarking, etc.).</span></p><br><br><p><span>- Marketing and promoting products (Internet, landline, and TV).</span></p><br><br><p><span>- Following up on sales and ensuring they go smoothly.</span></p><br><br> <br> <br> Required profile : <strong>Job Offer Description</strong><br><p><span>Do you have a good sales sense? THIS JOB IS FOR YOU!</span></p><br><br><p><span>In this context, you will be responsible for:</span></p><br><br><p><span>- Identifying our clients' needs to offer them the best deal.</span></p><br><br><p><span>- Developing the client portfolio (cold calling, prospecting, monitoring, benchmarking, etc.).</span></p><br><br><p><span>- Marketing and promoting products (Internet, landline, and TV).</span></p><br><br><p><span>- Following up on sales and ensuring they go smoothly.</span></p><br><br><strong>Required Skills and Experience</strong><br><strong>Profile Sought</strong><p>High school diploma or equivalent with a minimum of 6 months of experience.</p><br><br><p> Perfect knowledge of Sales Techniques.</p><br><br><p> Availability 24/7 (Night shift by rotation).</p><br><br><p> Very good command of the French language.</p><br><br><p> Good interpersonal skills with a competitive spirit.</p><br><br><p> Good speaking ability, available, courteous, and persistent</p><br><br><strong>Benefits</strong><br><p><span>Social benefits and others</span></p><br><br><p><span> Paid training from day one</span></p><br><br><p><span> Permanent contract</span></p><br><br><p><span> Social security.</span></p><br><br><p><span> Unlimited bonuses.</span></p><br><br><p><span> Private health insurance with attractive reimbursement rates.</span></p><br><br><p><span> Free transportation provided.</span></p><br><br> <br><br> </div>
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<span><br>POSITION SUMMARY<br>Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>
<p>The Night Auditor ensures the continuity of hotel operations during the night. He/She is responsible for daily financial closing, smooth running of reception operations, establishment security and adherence to Fairmont / Accor standards.</p><p><strong>Main Responsibilities</strong></p><p><strong>Audit and Financial Closing</strong></p><ul><li>Control daily transactions and cash receipts.</li><li>Perform daily closing and correct any discrepancies.</li><li>Prepare daily financial reports.</li></ul><p><strong>Reception Operations</strong></p><ul><li>Handle night check-ins and check-outs.</li><li>Respond to guest requests and manage last-minute reservations.</li><li>Update room status.</li></ul><p><strong>Security, Monitoring and Quality of Service</strong></p><ul><li>Ensure the safety of guests, Heartists, and property.</li><li>Report any incidents and ensure handover to the day team.</li><li>Provide service in accordance with Fairmont / Accor standards.</li><li>Promote hotel services and contribute to guest satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in night auditing, ideally in a luxury hotel establishment.</p><p>Proficiency in hotel systems (Opera PMS, Micros, payment systems).</p><p>Knowledge of accounting principles and cash management.</p><p>Excellent proficiency in Excel and office tools.</p><p>Good command of French and English.</p><p>Rigor, attention to detail, and professional integrity.</p><p>Good interpersonal skills and customer service orientation.</p><p>Analytical mind and ability to solve problems quickly.</p><p>Autonomy and reliability in managing night responsibilities.</p><p>Discretion, confidentiality, and team spirit.</p>
<p>The Shift Production Supervisor is responsible for ensuring safe, efficient and high-quality production execution during his/her shift. The role includes team coordination, production monitoring, troubleshooting support, and continuous improvement actions in order to meet production targets and KPIs. This position is suitable for a junior engineer with strong leadership potential and willingness to develop in a fast-paced manufacturing environment.</p><p>ROLE :</p><p>1. Shift Operations Management</p><ul><li>Ensure production execution according to planning, priorities, and operational procedures.</li><li>Monitor daily output and ensure achievement of production targets (OEE, yield, scrap, cycle time).</li><li>Coordinate shift activities and ensure proper handover between shifts.</li></ul><p>2. Team Supervision</p><ul><li>Lead and support operators/technicians during the shift.</li><li>Ensure correct manpower allocation based on workload and critical operations.</li><li>Coach and motivate the team to improve performance and discipline.</li><li>Ensure compliance with attendance, shift rules, and shopfloor organization.</li></ul><p>3. Quality & Process Control</p><ul><li>Ensure compliance with quality standards, work instructions and process parameters.</li><li>React quickly to deviations and coordinate containment actions when needed.</li><li>Support investigations of non-conformities and implement corrective actions.</li></ul><p>4. Safety & Compliance</p><ul><li>Ensure strict compliance with safety rules and internal policies.</li><li>Promote safety culture (5S, PPE usage, safe behavior).</li><li>Stop production if required in case of safety risk.</li></ul><p>5. Troubleshooting & Escalation</p><ul><li>Provide first-level troubleshooting for process/equipment issues.</li><li>Coordinate with Maintenance, Process Engineering and Quality teams for resolution.</li><li>Escalate major issues according to escalation procedures.</li></ul><p>6. Continuous Improvement</p><ul><li>Participate in Lean manufacturing initiatives (5S, Kaizen, SMED, standard work).</li><li>Identify improvement opportunities and implement action plans.</li><li>Contribute to reduction of downtime, scrap and rework.</li></ul><p>7. Reporting & Documentation</p><ul><li>Prepare shift reports (production output, issues, actions, downtime reasons).</li><li>Ensure proper documentation and traceability (logs, checklists, deviations).</li><li>Ensure correct KPI tracking and data accuracy.</li></ul><p>8. Key Performance Indicators (KPIs)</p><ul><li>Production output vs plan</li><li>OEE / Efficiency</li><li>Downtime reduction</li><li>Scrap and yield performance</li><li>Quality incidents / deviations</li><li>Safety incidents / near misses</li><li>5S audit score</li><li>Team discipline & shift stability</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Engineer degree in Industrial Engineering, Mechanical, Electrical, Automation .. from big school.</p><p>internship experience in manufacturing is a plus.</p><p>Willingness to work in shifts (including nights/weekends depending on schedule).</p><p>Leadership potential and ability to manage shopfloor teams.</p><p>Strong communication skills and ability to coordinate multiple stakeholders.</p><p>Problem-solving mindset (structured thinking, root cause analysis).</p><p>Ability to work under pressure and handle priorities in real-time.</p><p>Basic understanding of manufacturing processes and industrial KPIs.</p><p>Knowledge of Lean Manufacturing principles is a plus.</p><p>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</p><p>French: fluent ; English: intermediate to fluent (preferred)</p>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Be the ambassador of the most innovative company in the Canadian telecom sector!!</p><br><br><p>Your tasks:</p><br><br><p>- Turn e-chat interactions into sales opportunities</p><br><br><p>- Argue effectively to convince and close sales via chat</p><br><br><p>- Meet and exceed set sales targets</p><br><br><p>- Have good writing skills in French</p><br><br><p>THEN come join our teams! Cnexia guarantees you a promising future.</p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p>Be the ambassador of the most innovative company in the Canadian telecom sector!!</p><br><br><p>Your tasks:</p><br><br><p>- Turn e-chat interactions into sales opportunities</p><br><br><p>- Argue effectively to convince and close sales via chat</p><br><br><p>- Meet and exceed set sales targets</p><br><br><p>- Have good writing skills in French</p><br><br><p>THEN come join our teams! Cnexia guarantees you a promising future.</p><br><br><strong>Required Skills and Experience</strong><br><p><span> High school diploma or equivalent with a minimum of 6 months of experience.</span></p><br><br><p><span> Very good schedule flexibility to work 44 hours per week on a rotation basis.</span></p><br><br><p><span> Availability 24/7 (Night shifts on rotation).</span></p><br><br><p><span> Verbal communication skills and good writing ability in French.</span></p><br><br><p><span> Numerical and verbal reasoning skills.</span></p><br><br><p><span> Good speaking voice, available, courteous, and persistent.</span></p><br><br> <br><br> </div>
<p>The Night Auditor ensures the continuity of hotel operations during the night. He is responsible for the daily financial closing, the smooth running of reception operations, the security of the establishment and compliance with Fairmont / Accor standards.</p><p><strong>Main Responsibilities</strong></p><p><strong>Audit and financial closing</strong></p><ul><li>Control daily transactions and cash receipts.</li><li>Perform end-of-day closing and correct any discrepancies.</li><li>Prepare daily financial reports.</li></ul><p><strong>Reception operations</strong></p><ul><li>Handle night check-ins and check-outs.</li><li>Respond to guest requests and manage last-minute reservations.</li><li>Update room status.</li></ul><p><strong>Security, monitoring and Quality of service</strong></p><ul><li>Ensure the safety of guests, Heartists and property.</li><li>Report any incidents and ensure handover to the day team.</li><li>Provide service in accordance with Fairmont / Accor standards.</li><li>Promote hotel services and contribute to guest satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in night auditing, ideally in a luxury hotel establishment.</p><p>Proficiency in hotel systems (Opera PMS, Micros, payment systems).</p><p>Knowledge of accounting principles and cash management.</p><p>Excellent command of Excel and office tools.</p><p>Good command of French and English.</p><p>Rigor, attention to detail and professional integrity.</p><p>Good interpersonal skills and customer service orientation.</p><p>Analytical mindset and ability to solve problems quickly.</p><p>Autonomy and reliability in managing nocturnal responsibilities.</p><p>Discretion, confidentiality and team spirit.</p>