Security Camera Watch Jobs - Tangier Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >To support the development of our activities and strengthen our team, we are looking for a Billing and Collection Officer on a fixed-term contract of 4 to 6 months.</font></font></p> <p><font dir="auto" ><font dir="auto" >Reporting to the billing and collection teams, you will be responsible for managing customer billing, monitoring payments and carrying out collection actions, in collaboration with operational teams and contacts based in France.</font></font></p> <p> <u> <strong><font dir="auto" ><font dir="auto" >Your tasks</font></font></strong> </u> </p> <p> <strong><font dir="auto" ><font dir="auto" >Billing</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and carry out customer invoicing;</font></font></li> <li><font dir="auto" ><font dir="auto" >Check monthly billing;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the follow-up of invoices;</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage customer account openings;</font></font></li> <li><font dir="auto" ><font dir="auto" >Process customer requests related to billing;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the proper lettering of customer payments;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in administrative tasks and document filing.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Recovery</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure follow-up and reminders for unpaid invoices;</font></font></li> <li><font dir="auto" ><font dir="auto" >To negotiate payment promises;</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify the risks of non-payment and alert the relevant stakeholders;</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor cash receipts and handle payment discrepancies;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in dispute resolution in collaboration with operational teams;</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare litigation files;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure regular reporting of activity;</font></font></li> <li><font dir="auto" ><font dir="auto" >D. Develop a relationship of trust with clients and contribute to improving recovery performance.</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p><font dir="auto" ><font dir="auto" >Search profile</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Bac+2 in Management, Accounting, Finance or equivalent;</font></font></li> <li><font dir="auto" ><font dir="auto" >Prior experience in invoicing, debt collection or accounts receivable is preferred;</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of the Office suite, especially Excel;</font></font></li> <li><font dir="auto" ><font dir="auto" >Financial knowledge is appreciated;</font></font></li> <li><font dir="auto" ><font dir="auto" >Good level of French;</font></font></li> <li><font dir="auto" ><font dir="auto" >Professional level of English appreciated.</font></font></li> </ul> <p> <u> <strong>Comp tences</strong> </u> </p> <ul> <li><font dir="auto" ><font dir="auto" >Rigour and a sense of organisation;</font></font></li> <li><font dir="auto" ><font dir="auto" >R activity and autonomy;</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of communication and customer service;</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit;</font></font></li> <li><font dir="auto" ><font dir="auto" >Negotiation skills;</font></font></li> <li><font dir="auto" ><font dir="auto" >Proactive and solution-oriented;</font></font></li> <li><font dir="auto" ><font dir="auto" >Versatility and adaptability.</font></font></li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >Drafting summary sheets, memos, expert statements and conclusions, etc.</font></font></p> <p><font dir="auto" ><font dir="auto" >Drafting contracts, agreements, and amendments, as needed.</font></font></p> <p><font dir="auto" ><font dir="auto" >Legal advice and guidance</font></font></p> <p><font dir="auto" ><font dir="auto" >The rigorous maintenance of reporting</font></font></p> <p><font dir="auto" ><font dir="auto" >Maintaining and filing legal records</font></font></p> <p><font dir="auto" ><font dir="auto" >The liaison point between the service, the third-party management, and the lawyers</font></font></p> <p><font dir="auto" ><font dir="auto" >Mail processing</font></font></p> <p><font dir="auto" ><font dir="auto" >Notification management, etc.</font></font></p> <p><font dir="auto" ><font dir="auto" >Preparation and monitoring of payments to DCJA service providers</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" ><b>Qualifications </b></font></font></p><div> <p> <font dir="auto" ><font dir="auto" >Education level: Master's degree (Bac +5) in French law</font></font> </p> <p> <font dir="auto" ><font dir="auto" >Experience in litigation management and legal advice</font></font> </p> <p> <font dir="auto" ><font dir="auto" >Mastery of computer tools and especially word processing in Arabic.</font></font> </p> <p> <font dir="auto" ><font dir="auto" >Minimum experience: 1 year</font></font></p></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Ensure production in accordance with the procedures and instructions provided at the workstation; Ensure compliance with the scheduling plan established by the supervisor; Be responsible for the execution of the team's production program; Guarantee the quality of manufactured products in accordance with the quality control range; Monitor the recording of production, waste, and breakdowns in real time under EAM; Notify the line manager in case of any production problems; Actively participate in the site's improvement plan; Actively participate in the suggestion system related to safety and performance; Organize the distribution of work within the team; Ensure smooth team changes (cleanliness of the area, handover of necessary instructions to the incoming team); Manage the movements of the team within the framework of internal rules; Ensure the integration and training of new employees at their workstations; Participate in the analysis of quality problems and corrective actions; Actively participate in the Site Improvement Plan actions; Stop production in case of quality, safety, or environmental problems and implement the necessary actions; Establish the weekly assignment; Guarantee the continuous improvement approach in their sector; Ensure compliance with manufacturing ranges while optimizing consumption and respecting the FIFO principle for products and materials; Enforce work schedules, instructions, discipline, and procedures; Ensure compliance with hygiene, quality, environmental, safety, and factory cleanliness rules; Update training-related documents (schedule and skills grid); Ensure coordination between team leaders; Manage teams; Prepare for internal and external audits; Monitor the training of new recruits and job changes; Establish and display production indicators.</font></font></p></div></section>

<p>1. Verification of Allocated XF Claims Review XF claims assigned daily in CONFIRMED status. Compare the report data with information available in the claim damage card in OBT Stella and verify correctness. 2. Preparation of Pre-Invoices Complete the PRE-INVOICE template using information from the Debit/Credit report. 3. Communication with Dealers and Repairers Send PRE-INVOICE documents to dealers/repairers. Provide instructions regarding invoice issuance &amp; required actions in OBT Stella . 4. Invoice Validation Monitor automatic notifications when claim status changes to PRE-INVOICE . Download invoices submitted by dealers/repairers. Verify invoice accuracy. Save approved invoices in the designated location and update the tracking file with invoice numbers. Request from dealers/repairers to make corrections if any discrepancies are found. 6. Monthly Reporting Prepare monthly closure reports for each market. Ensure reports are completed by the 10th day of the following month. Verify the completeness and accuracy of reported data. 7. Settlement Support for Markets Prepare and send monthly closure reports. Submit approved invoices to the respective markets for settlement. Prepare and send settlement-related communications. Support markets on a rotational basis. 8. Hypercare Support Activities Raise Hypercare tickets for damage ID requiring status updates from PRE-INVOICE to CLOSED . 9. Cooperation with Markets and Finance Teams Contact markets to confirm invoice submission for accounting. Monitor charge reprocessing activities for responsible Logistics Providers (LPs). Follow up on missing documentation and resolve discrepancies.</p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac + 5) in industrial engineering and logistics</font></font></p><p>From 0 to 1 year of experience</p><p>Required Skills &amp; Competencies</p><ul><li>Strong attention to detail and accuracy when reviewing financial data and documentation.</li><li>Analytical skills with the ability to compare and validate data from multiple sources.</li><li>Good working knowledge of Microsoft Excel for reporting and data analysis.</li><li>Ability to work with web-based business systems, preferably OBT Stella or similar platforms.</li><li>Experience in preparing and validating financial documents such as pre-invoices and invoices.</li><li>Good command of English, both written and spoken.</li><li>Professional email communication skills.</li><li>Strong organizational and time-management skills.</li><li>Ability to follow established procedures and work instructions.</li><li>Ability to work independently and manage assigned tasks effectively.</li><li>Reliability and ability to meet deadlines, particularly for recurring monthly activities.</li><li>Strong collaboration and stakeholder management skills.</li><li>Problem-solving ability and capability to identify and resolve documentation discrepancies.</li></ul><p>Preferred Qualifications</p><ul><li>Previous experience in administration, finance, accounting, logistics, or claims management.</li><li>Basic understanding of transport damage claims and compensation processes.</li><li>Familiarity with invoicing and financial documentation workflows is a nice-to-have.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join us in this exciting greenfield project as a Supply Chain Manager. You bring strong automotive experience in Supply Chain operations? Have already worked with our client Stellantis? Are you a proven team builder and planner? Be part of our global organization for the establishment of our HVAC plant in Tangier. Your mission consists of leading the Supply Chain department within budget to meet customer requirements, internal standards and KPI targets.</p><p>Essential responsibilities:</p><ul><li>Develop and implement the supply chain strategy, policies, and procedures to drive operational excellence and financial performance</li><li>Ensure seamless operations and proactively anticipate customer needs to maximize satisfaction and guarantee zero disruptions or complaints</li><li>Oversee all supply chain activities, ensuring compliance with legal, regulatory, and company standards, including EHS, QMS, customer requirements, import/export and customs laws</li><li>Align planning, sourcing, procurement, production, and delivery processes with current and future demand to ensure timely fulfillment</li><li>Optimize logistics, inventory, and material flow to ensure cost-effective and timely delivery while meeting customer requirements</li><li>Establish and monitor key performance indicators (KPI) for supply chain department, reporting on progress and driving continuous improvement</li><li>Prepare and manage annual supply chain budgets (OPEX &amp; CAPEX), including forecasting and project oversight</li><li>Manage and evaluate suppliers and logistics partners performance, driving improvements and cost savings</li><li>Ensure readiness and compliance with all internal and external audits related to supply chain activities</li><li>Lead, coach, and develop the supply chain teams to achieve plant objectives, continuous improvement, and cost reductions</li></ul><p>Other responsibilities:</p><ul><li>Maintain effective cross-functional communication and coordination with other departments to ensure alignment and achievement of plant targets</li><li>Monitor market trends, internal business initiatives, and projects that may affect supply and demand; assess and communicate their impact on supply chain activities to relevant stakeholders</li><li>Benchmark supply chain practices with other plants to identify, share, and implement best practices</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Required experience and education:</p><ul><li>At least 5 years of proven experience as Supply Chain Manager within the automotive industry</li><li>Contribution to a greenfield or start-up project is appreciated</li><li>BAC+5 (Engineering degree or Master) in Supply Chain, Logistics or Industrial engineering</li></ul><h2>Your Must Haves:</h2><ul><li>In-depth knowledge and proficiency in Supply Chain management systems (planning, sourcing, procurement, Inventory, demand analysis, transport, and deliveries)</li><li>Advanced user of SAP and MRP/ERP system with an understanding of order generation logic</li><li>Financial acumen with the ability to manage Profit &amp; Loss responsibilities, oversee and optimize budgets for cost-effective operations (OPEX &amp; CAPEX)</li><li>Customer facing experience with Stellantis</li><li>Proven capacity to ensure full compliance of Supply Chain processes with IATF standard</li><li>Skilled in analyzing complex issues, implementing effective solutions and making sound decisions</li><li>Strong leadership skills with a proven ability to manage, coach and develop high-performing teams in challenging situations and deliver plant objectives</li><li>Excellent negotiation skills for managing suppliers, contracts and partnerships to achieve cost savings and performance improvements.</li><li>Outstanding communication skills in both English and French, with the ability to coordinate and collaborate effectively with internal and external stakeholders</li><li>Exceptional organizational abilities, including time management and planning, to handle multiple priorities and meet deadlines in a fast-paced environment</li></ul><h2>Your Nice-to-Haves:</h2><ul><li>Understanding of Lean manufacturing tools and methods</li><li>Greenfield experience</li><li>Experience in developing internal processes (procedures, work instructions and records)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><div> <p> </p> <p> <b>Purpose</b> </p> <p>The Operation Planner is responsible for coordinating and optimizing the static planning of vessel operations and cargo flow within the terminal. The role ensures accurate cargo control, effective communication with stakeholders, and the smooth execution of operational plans.<br> <b>This role provides a strong professional entry point for fresh graduates seeking hands on operational experience and long term career development within APM Terminals.</b> <br>By driving efficiency and supporting continuous improvement, the Operation Planner contributes to safe, reliable, and high-performing terminal operations.</p> <p> </p> <p><br></p><p> <b>As this role begins under a CDD contract with the potential to convert to CDI, high-performing fresh graduates will have the opportunity to secure a long-term position and grow within our global organization.</b> <br>Join us to be part of a collaborative and innovative workplace where your contributions shape the future of global trade.</p> <p> </p> <p> <b>Key responsibilities</b> </p> <ul> <li> <p>Plan and coordinate static vessel operations and cargo handling activities to ensure accuracy, compliance, and efficiency.</p> </li> <li> <p>Monitor cargo movements, inventory levels, and documentation to prevent congestion and maintain smooth cargo flow.</p> </li> <li> <p>Communicate effectively with internal teams (operations, engineering, customer service) to coordinate activities and address operational challenges.</p> </li> <li> <p>Liaise with external stakeholders, including shipping lines, port authorities, and regulatory agencies, to ensure smooth cargo operations.</p> </li> <li> <p>Identify opportunities for process improvements, driving initiatives to enhance efficiency, reduce costs, and strengthen operational performance.</p> </li> <li> <p>Support the implementation of continuous improvement practices and adherence to operational standards.</p> </li> <li> <p>Work flexibly, including shifts and weekends, as needed to support terminal operations.</p> </li> </ul> <p> </p> <p> <b>We re looking for</b> </p> <p>Lean minded: We are seeking someone with a problem-solving mindset who thrives in dynamic environments, anticipates challenges, and continuously looks for ways to improve performance and efficiency.<br><br></p></div> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >dynamic, committed, and motivated</font></font></strong><font dir="auto" ><font dir="auto" > individual with excellent communication and interpersonal skills. The person must be comfortable interacting with a variety of people, both internally and with clients.</font></font></p> <p><font dir="auto" ><font dir="auto" >The ideal candidate will also have a strong </font></font><strong><font dir="auto" ><font dir="auto" >commercial acumen</font></font></strong><font dir="auto" ><font dir="auto" > : the ability to understand customer needs, identify opportunities, promote our training offer and actively contribute to the development of this business.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Participate in the development and promotion of training activities;</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify and qualify customer needs;</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the preparation and monitoring of training offers;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure coordination with trainers, clients and internal teams;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in prospecting and developing new business opportunities;</font></font></li> <li><font dir="auto" ><font dir="auto" >To monitor actions and contribute to customer satisfaction and loyalty.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >This is therefore not just an administrative or coordination role. We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >proactive, autonomous and development-oriented</font></font></strong><font dir="auto" ><font dir="auto" > person , capable of taking initiatives and contributing concretely to the growth of the business.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li><font dir="auto" ><font dir="auto" >Minimum Bac+3 in business, management, engineering or equivalent training;</font></font></li> <li><font dir="auto" ><font dir="auto" >Very good communication and presentation skills;</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and ease with clients;</font></font></li> <li><font dir="auto" ><font dir="auto" >Commercial fiber and interest for business development;</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and ability to manage several subjects in parallel;</font></font></li> <li><font dir="auto" ><font dir="auto" >Dynamism, autonomy, commitment and initiative;</font></font></li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >dynamic, committed, and motivated</font></font></strong><font dir="auto" ><font dir="auto" > individual with excellent communication and interpersonal skills. The person must be comfortable interacting with a variety of people, both internally and with clients.</font></font></p> <p><font dir="auto" ><font dir="auto" >The ideal candidate will also have a strong </font></font><strong><font dir="auto" ><font dir="auto" >commercial acumen</font></font></strong><font dir="auto" ><font dir="auto" > : the ability to understand customer needs, identify opportunities, promote our training offer and actively contribute to the development of this business.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Participate in the development and promotion of training activities;</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify and qualify customer needs;</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the preparation and monitoring of training offers;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure coordination with trainers, clients and internal teams;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in prospecting and developing new business opportunities;</font></font></li> <li><font dir="auto" ><font dir="auto" >To monitor actions and contribute to customer satisfaction and loyalty.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >This is therefore not just an administrative or coordination role. We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >proactive, autonomous and development-oriented</font></font></strong><font dir="auto" ><font dir="auto" > person , capable of taking initiatives and contributing concretely to the growth of the business.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li><font dir="auto" ><font dir="auto" >Minimum Bac+3 in business, management, engineering or equivalent training;</font></font></li> <li><font dir="auto" ><font dir="auto" >Very good communication and presentation skills;</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and ease with clients;</font></font></li> <li><font dir="auto" ><font dir="auto" >Commercial fiber and interest for business development;</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and ability to manage several subjects in parallel;</font></font></li> <li><font dir="auto" ><font dir="auto" >Dynamism, autonomy, commitment and initiative;</font></font></li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p> <u> <strong><font dir="auto" ><font dir="auto" >PURCHASING POLICY AND COUNTRY SUPPORT</font></font></strong> </u> </p> <ul> <li><font dir="auto" ><font dir="auto" >Apply and enforce the company's purchasing policies in all operational transactions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with standardized procedures relating to purchase orders, approvals and reports.</font></font></li> </ul> <p> </p> <p> <u> <strong><font dir="auto" ><font dir="auto" >RELATIONSHIP WITH SUPPLIERS AND INTERNAL STAKEHOLDERS</font></font></strong> </u> </p> <ul> <li><font dir="auto" ><font dir="auto" >Verify and validate invoices against purchase orders,</font></font></li> <li><font dir="auto" ><font dir="auto" >Key contact person with the accounting department.</font></font></li> <li><font dir="auto" ><font dir="auto" >Validation and supervision of personal professional expenses</font></font></li> <li><font dir="auto" ><font dir="auto" >Supervise and approve business trips</font></font></li> <li><font dir="auto" ><font dir="auto" >Review and validate temporary worker invoices, while optimizing costs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Providing support to operational buyers,</font></font></li> <li><font dir="auto" ><font dir="auto" >To help select potential new suppliers and products based on needs,</font></font></li> <li><font dir="auto" ><font dir="auto" >Obtain preferential conditions,</font></font></li> <li><font dir="auto" ><font dir="auto" >Update our product/supplier databases,</font></font></li> <li><font dir="auto" ><font dir="auto" >To ensure deliveries,</font></font></li> <li><font dir="auto" ><font dir="auto" >Resolve any potential disputes.</font></font></li> </ul> <p> <u> <strong><font dir="auto" ><font dir="auto" >PURCHASE</font></font></strong> </u> </p> <ul> <li><font dir="auto" ><font dir="auto" >Ordering equipment (normal and urgent),</font></font></li> <li><font dir="auto" ><font dir="auto" >Respect the framework agreements and deadlines,</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare and send the files to the websites,</font></font></li> <li><font dir="auto" ><font dir="auto" >To track site expenses,</font></font></li> <li><font dir="auto" ><font dir="auto" >To establish periodic summaries by site, by type of purchase,</font></font></li> <li><font dir="auto" ><font dir="auto" >To monitor and supply the needs of headquarters,</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li><font dir="auto" ><font dir="auto" >Good level of communication in Spanish, French and English</font></font></li> <li><font dir="auto" ><font dir="auto" >Bachelor's degree in business administration, supply chain management, purchasing or a related field.</font></font></li> <li><font dir="auto" ><font dir="auto" >2-5 years of experience in operational purchasing or supplier management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of local tax and legal regulations, procurement processes, and the local market</font></font></li> <li><font dir="auto" ><font dir="auto" >My mastery of ERP systems and purchase order management tools.</font></font></li> <li>Microsoft Office (Excel, Word, Outlook, Power Point.</li></ul></div><p></p></section>

<p>Supervises the daily operations of the Spa and ensures the smooth running of the department. Ensures the quality of services and compliance with the establishment's service standards. Welcomes clients and ensures their satisfaction throughout their Spa experience. Coordinates the daily activities of the team and ensures efficient organization of operations. Monitors compliance with care protocols, internal procedures, and LQA (Leading Quality Assurance) standards. Manages reservations and ensures optimal occupancy of treatment rooms and Spa facilities. Monitors cleanliness, hygiene, and presentation of treatment rooms, common areas, and Spa equipment. Manages customer complaints professionally and implements appropriate corrective actions. Ensures good information flow within the team and effective communication with the hotel's various departments. Participates in the training and integration of new employees.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma Bac+2 in Hotel Management, Management, Wellness or equivalent field.</p><p>3 to 5 years of professional experience, including at least 2 years in a similar role, ideally within a high-end hotel or an establishment of the same standing.</p><p>Technical Skills</p><ul><li>Good knowledge of Spa operations and luxury establishment quality standards.</li><li>Good command of reception, reservation, and customer relations techniques.</li><li>Ability to supervise daily operations and coordinate team activities.</li><li>Good knowledge of care protocols and wellness products.</li><li>Mastery of LQA (Leading Quality Assurance) standards with the ability to ensure their daily application.</li><li>Good knowledge of hygiene and safety standards and procedures applicable to wellness areas.</li></ul><p>Personal Qualities</p><ul><li>Excellent sense of service and strong customer orientation.</li><li>Excellent communication and coordination skills.</li><li>Organizational skills, rigor, and attention to detail.</li><li>Ability to supervise and support teams on a daily basis.</li><li>Responsiveness, autonomy, and ability to manage priorities.</li><li>Team spirit, sense of responsibility, and ability to solve problems professionally.</li></ul><p>Languages</p><ul><li>Excellent command of French and English, both spoken and written.</li><li>Proficiency in a third language is an asset.</li></ul>