CS Cart Jobs in Morocco
3462 Jobs Found
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<span></span><p><strong>Join Yazaki. Connect to the future. </strong></p><br> <p><strong>Country</strong>: Morocco (MA) <br><strong>City</strong>: Tangier<br><strong>Worksite / Location</strong>: Tanger Plant </p><br> <p><strong>Job Function</strong>: CFO_IT <br><strong>Job Discipline</strong>: <br><strong>Job Family</strong>: Infrastructure</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a IT Specialist L2 in our plant.</p><br>
<p><strong><span><span>Your Profile:</span></span></strong></p><br>
<p><span>• Level of studies: Engineering or Master's degree in Manufacturing IT, system administration, Data science or equivalent .</span></p><br>
<p><span>• Experience: 2 years of experience in similar area. </span></p><br>
<p><span>• Languages: Fluent in English.</span></p><br>
<p><span>• Orientation in IT processes in Manufacturing area</span></p><br>
<p><span>• IT knowledge on level of system adnministrator</span></p><br> <p><span><strong><span>Main responsibilities:</span> </strong></span></p><br>
Task
Detailed description of main activities
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IT projects management
Management of Service Design for Pre-Assembly process : demand and change management.
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IT systems support management
Act as a consultant to the business and operational governance where business decisions are impacted by system requirements or abilities.
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IT service requests management
Business requirements analyses, creation of internal specifications, driving suppliers and internal team members in service design tasks (development, tests, implementations)
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<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Directorate of Information Technologies and Systems, your main mission will be the complete management of IT projects, from defining business needs (Business Analysis) to technical management and solution implementation (IT Development). You will be the interface between business teams, the IT department, and any external providers. As such, your main activities will be:</p><br><br><p><strong>Business Analysis (MOA)</strong></p><br><br><p>- Collect, analyze, and formalize user functional needs;<br>- Write expressions of need and specifications;<br>- Participate in defining processes and propose improvements;<br>- Organize business workshops, monitor testing and acceptance of deliverables;<br>- Support users in change management;<br> </p><br><br><p><strong>IT Development (MOE)</strong></p><br><br><p>- Contribute to the technical design of solutions with internal or external teams;<br>- Ensure the monitoring of development, integration, and deployment into production;<br>- Guarantee compliance with deadlines, budget, and technical quality of deliverables;<br>- Monitor project risks and provide regular reporting.<br> </p><br><br> <br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>You have an engineering degree <strong>(Master's degree)</strong> in IT, with <strong>5 to 8 years</strong> of experience in managing IT projects in an IT Development/Business Analysis environment.<br><strong>Required skills:</strong></p><br><br><p>- Management of IT projects in IT Development/Business Analysis environments.<br>- Proficiency in project management methodologies: V-Cycle, Agile, Scrum.<br>- Functional analysis and design of information systems.<br>- Good knowledge of application architectures.<br>- Use of modeling tools such as UML and BPMN.<br>- Practice with project management tools (Jira, MS Project, etc.).<br>- Strong sense of commitment, organization, collaboration, and respect for confidentiality.<br>- Analytical mind, rigor, and attention to detail.<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Directorate of Information Technologies and Systems, your main mission will be the complete management of IT projects, from defining business needs (Business Analysis) to technical management and solution implementation (IT Development). You will be the interface between business teams, the IT department, and any external providers. As such, your main activities will be:</p><br><br><p><strong>Business Analysis (MOA)</strong></p><br><br><p>- Collect, analyze, and formalize user functional needs;<br>- Write expressions of need and specifications;<br>- Participate in defining processes and propose improvements;<br>- Organize business workshops, monitor testing and acceptance of deliverables;<br>- Support users in change management;<br> </p><br><br><p><strong>IT Development (MOE)</strong></p><br><br><p>- Contribute to the technical design of solutions with internal or external teams;<br>- Ensure the monitoring of development, integration, and deployment into production;<br>- Guarantee compliance with deadlines, budget, and technical quality of deliverables;<br>- Monitor project risks and provide regular reporting.<br> </p><br><br> <br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>You have an engineering degree <strong>(Master's degree)</strong> in IT, with <strong>5 to 8 years</strong> of experience in managing IT projects in an IT Development/Business Analysis environment.<br><strong>Required skills:</strong></p><br><br><p>- Management of IT projects in IT Development/Business Analysis environments.<br>- Proficiency in project management methodologies: V-Cycle, Agile, Scrum.<br>- Functional analysis and design of information systems.<br>- Good knowledge of application architectures.<br>- Use of modeling tools such as UML and BPMN.<br>- Practice with project management tools (Jira, MS Project, etc.).<br>- Strong sense of commitment, organization, collaboration, and respect for confidentiality.<br>- Analytical mind, rigor, and attention to detail.<br> </p><br><br> <br><br> </div>
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<span><br>POSITION SUMMARY<br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><strong>Technical Support Manager – Oracle Hospitality OPERA and Simphony F&B Applications</strong></p><br><p><br><strong>Location: Agadir (onsite & shift applies)</strong></p><br><p><br><strong>Join Oracle in Agadir Bay</strong></p><br><p><br>Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:<br> </p><br><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle – one of the world’s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.<br> </li></ul><p><strong>Job Description</strong></p><br><p><br>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&A etc.) and associated interfaces.</p><br><p><br><strong>Duties & Responsibilities</strong><br> </p><br><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.<br> </li></ul><p><strong>Knowledge, Skills & Abilities – Essential</strong><br> </p><br><ul><li>5–7 years’ technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.<br> </li></ul><p><strong>Other Requirements</strong><br> </p><br><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.<br> </li></ul><p><strong>Abilities</strong><br> </p><br><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Note:** Leadership role in 24x7 environment. Weekend and shift flexibility required.</li></ul><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.<br>Qualifications:<br><p>Career Level - M2</p><br> </div>
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<p><u><span>Job Summary:</span></u></p><br><br><p><span><span>The</span><span>Senior</span><span>Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES</span><span>Morocco</span><span>Activity</span><span>.</span><span>The position</span><span>is</span><span>responsible for</span><span>developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements.</span><span>The position will also lead the design and implementation of activities focusing on enhancing</span><span>capacity in data collection, analysis and reporting for actionable disease prevention and response decision making</span><span>in</span><span>Morocco</span><span>.</span><span>The HIS Officer III provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches.</span></span></p><br><br><p><u><span>Accountabilities:</span></u></p><br><br><ul><li><p><span><span>Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor. </span></span></p><br></li></ul><br><ul><li><p><span><span>Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes. </span></span></p><br></li></ul><br><br><ul><li><p><span><span>Leads activities focused on s</span><span>trengthen</span><span>ing</span><span>multisectoral</span><span>health</span><span>data management systems</span><span>for timely, reliable, and actionable surveillance and outbreak information</span><span>, such as improving data review and analysis,</span><span>improving accessibility and</span><span>interoperability of human and animal health surveillance data</span><span>, and</span><span>improving</span><span>effective use of infectious disease information systems at health facilities and laboratories</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan. </span></span></p><br></li></ul><br><ul><li><p><span><span>Develops and</span><span>maintains</span><span>a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting. </span></span></p><br></li></ul><br><ul><li><p><span><span>Synthesizes</span><span>and</span><span>analyzes</span><span>project data to</span><span>identify</span><span>trends, inform adaptive management decisions, and support evidence-based program adjustments. </span></span></p><br></li></ul><br><ul><li><p><span><span>Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets. </span></span></p><br></li></ul><br><ul><li><p><span><span>Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities. </span></span></p><br></li></ul><br><ul><li><p><span><span>Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions. </span></span></p><br></li></ul><br><ul><li><p><span><span>Prepares data visualizations and dashboards to communicate project progress to internal and external audiences.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the day-to-day implementation of HIS and MEL activities under the STRIDES</span><span>Morocco</span><span>workplan and tracks delivery of outputs against agreed timelines. </span></span></p><br></li></ul><br><ul><li><p><span><span>Directly supervises the MEL Officer,</span><span>providing</span><span>technical guidance, support, and performance oversight, and reviews and</span><span>validates</span><span>data and reports before submission. </span></span></p><br></li></ul><br><ul><li><p><span><span> Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches. </span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the preparation of quarterly and annual performance reports, ensuring</span><span>accurate</span><span>and</span><span>timely</span><span>submission of indicator data to the donor. </span></span></p><br></li></ul><br><ul><li><p><span><span>Contributes to the development and review of annual workplans and all donor reporting requirements. </span></span></p><br></li></ul><br><ul><li><p><span><span>Identifies</span><span>and escalates technical issues to senior project staff as needed</span></span></p><br></li></ul><br><p><u><span>Applied Knowledge & Skills:</span></u></p><br><br><ul><li><p><span><span>In-depth knowledge of health information systems, data management, and MEL approaches in a public health context. </span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with</span><span>Morocco</span><span>'s national health information systems and relevant government reporting frameworks. </span></span></p><br></li></ul><br><br><ul><li><p><span><span>Strong analytical skills with the ability to interpret data,</span><span>identify</span><span>errors, and prepare clear reports. </span></span></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>in dashboard development, data</span><span>management</span><span>and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata.</span></span></p><br></li></ul><br><ul><li><p><span><span> Excellent organizational and project management skills. </span></span></p><br></li></ul><br><ul><li><p><span><span> Strong written and verbal communication skills in Arabic</span><span>,</span><span>French</span><span>and English; professional</span><span>proficiency</span><span>in both languages is</span><span>required</span><span>. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to work collaboratively with diverse teams and government counterparts</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to solve problems and implement corrective action as</span><span>needed.</span></span></p><br></li></ul><br><p><u><span>Education:</span></u></p><br><br><ul><li><p><span><span>Master's Degree or</span><span>its International</span><span>Equivalent in Health Informatics, Public Health, Epidemiology, Statistics, Information Systems, or a Related Field.</span></span></p><br></li></ul><br><ul><li><p><span><span>Project Management (PM) Certification preferred.</span></span></p><br></li></ul><br><p><u><span>Experience:</span></u></p><br><br><ul><li><p><span><span>Typically requires 6+ years of relevant experience in health information systems,</span><span>monitoring</span><span>and evaluation, data management, or a related technical area.</span></span></p><br></li></ul><br><ul><li><p><span><span>Demonstrated experience designing and implementing MEL frameworks, indicator tracking systems, and data quality assurance processes in a public health or global health security context.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience with health data collection, analysis, and reporting tools and platforms, including electronic health information systems.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prior work experience in a non-governmental organization (NGO), government agency, or private organization.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience working on USG-funded programs preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with Morocco's health information system landscape and national data reporting structures preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Professional</span><span>proficiency</span><span>in</span><span>Arabic and French</span><span>and</span><span>E</span><span>nglis</span><span>h</span><span>is</span><span>required</span><span>.</span></span></p><br></li></ul><br><p><u><span>Technology to be</span><span>Used:</span></u></p><br><br><ul><li><p><span><span>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint,</span><span>Skype/Zoom/Teams),</span><span>cell</span><span>phone/mobile</span><span>technology,</span><span>and</span><span>standard</span><span>office</span><span>equipment.</span></span></p><br></li></ul><br><p><u><span>Travel</span><span>Requirements:</span></u></p><br><br><ul><li><p><span><span>10% -</span><span>25%</span></span></p><br></li></ul><br><p><span>The expected hiring salary range for this role is MAD 300,000 - 500,000 annually for gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. </span></p><br><br><br><p><span>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</span></p><br><p><span>FHI 360 is an </span>equal opportunity and affirmative action employer<span>whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</span></p><br><p>Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p><br><p><span>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</span></p><br><p><b><span>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. </span><span>If you have questions or concerns about correspondence from us, please email <span>CareerCenterSupport@fhi360.org</span>.</span></b><br><span>FHI 360 fosters the strength and health of its workforce through a </span><span>competitive benefits package</span><span>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. </span></p><br><p><span>Please click </span>here<span> to continue searching FHI 360's Career Portal.</span><br> </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are recruiting on behalf of a well-established retail group with a strong physical presence and a growing omnichannel strategy across stores, e-commerce, and digital platforms. This is a key leadership role for an experienced IT Manager who can bridge technology, operations, and customer experience. THE ROLE WILL REQUIRE RELOCATION TO MOROCCO. As IT Manager, you will be responsible for driving and supporting the company s omnichannel retail infrastructure. You will ensure seamless integration between stores, online platforms, ERP, POS, supply chain systems, and customer-facing technologies. This role combines hands-on technical oversight with strategic leadership , working closely with retail, e-commerce, finance, and supply chain teams. Key Responsibilities Own and manage the IT landscape supporting omnichannel retail operations (stores, e-commerce, marketplaces, mobile, CRM). Ensure smooth integration between POS, ERP, WMS, OMS, and e-commerce platforms . Lead IT projects related to digital transformation, system upgrades, and new store openings. Oversee IT security, data integrity, and system availability. Manage external vendors, system integrators, and technology partners. Provide day-to-day IT support governance for retail and head office teams. Develop and execute IT roadmaps aligned with business growth and omnichannel strategy. Lead and develop a local IT team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in an IT management role within retail , ideally omnichannel or multi-site environments.</li><li>Strong understanding of retail systems: POS, ERP, e-commerce platforms, inventory & order management .</li><li>Experience integrating online and offline customer journeys.</li><li>Solid project management skills with the ability to manage multiple priorities.</li><li>Strong stakeholder management and communication skills.</li><li>Experience working with third-party vendors and service providers.</li><li>Fluent in French and English (Arabic is a strong advantage).</li><li>Based in Morocco or willing to relocate.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.</p><p>What You'll Do At BCG Platinion you will work alongside a bold, energetic and collaborative team. You will evaluate and coach our clients technology teams, define technology strategies . This role offers the opportunity to combine your passion for technology with strategic consulting, helping senior leaders make decisions that shape the digital future of their organizations. You will develop and grow by being exposed to new and complex challenges daily. Interacting with the client s leadership team together with the BCG Platinion leadership team, you will develop superior digital and technology concepts and architecture solutions as well as manage requirements and configurations actively by applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. As a Senior IT Consultant, you will:</p><ul><li>Define IT strategies, architecture visions, and enterprise-wide roadmaps</li><li>Drive due diligence and technology assessments , helping clients evaluate platforms, risks, and opportunities.</li><li>Shape Cloud and Data strategies and IT modernization approach to enable scalable and resilient IT foundations.</li><li>Manage technology programs, de-risk complex initiatives, and bring clarity to IT transformations at scale.</li><li>Collaborate with BCG colleagues to deliver impactful change.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What You'll Bring</p><ul><li>6+ years of experience in IT strategy, enterprise architecture, or technology consulting (preferably in top-tier consulting or leading technology environments).</li><li>Strong expertise in at least two of the following areas: Enterprise & Solution Architecture, IT Modernization, Integration Cloud strategies & migrations (Azure, AWS, GCP) Data architecture, Data governance & analytics platforms</li><li>Proven experience in technology due diligence, IT roadmap design, and large-scale transformation planning .</li><li>Ability to engage with CIOs, CTOs, and other C-level leaders, and communicate complex technology topics in a simple way.</li><li>Consulting toolkit mastery: excellent slide-making, structuring of strategic recommendations, and crisp executive communication.</li><li>Engineering degree</li><li>Fluent in English and French</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Participate in the reorganization, translation and creation of technical training modules intended for workshops and after-sales teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the updating and structuring of technical documentation.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the filtering, analysis and structuring of data using digital tools and Excel files.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the monitoring and use of data from digital platforms used in after-sales.</font></font></li><li><font dir="auto" ><font dir="auto" >Diagnose and analyze vehicle faults, particularly those related to electronic and embedded systems.</font></font></li><li><font dir="auto" ><font dir="auto" >To contribute to the continuous improvement of diagnostic and repair processes.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the creation of educational and technical materials for training courses.</font></font></li></ul></div><div><p><font dir="auto" ><font dir="auto" >Robert Bosch Morocco is a growing company within the Bosch Group, located in Casablanca, Morocco. With approximately two hundred employees, we operate in the Automotive Aftermarket, Power Tools, and Thermo Technology business divisions.</font></font></p><p><font dir="auto" ><font dir="auto" >At Bosch, we shape the future by inventing high-quality technologies and services that inspire and enrich people's lives. Our promise to our employees is strong: we grow together, we enjoy our work, and we inspire each other.</font></font></p><p><font dir="auto" ><font dir="auto" >Join us and make a difference.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><ul><li><font dir="auto" ><font dir="auto" >Very good level on Microsoft Office (Excel, PowerPoint, Word).</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of data analysis and processing on Excel (sorting, filtering, tables, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of the operation of automotive embedded systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of the operation of hybrid and electric vehicle systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to diagnose and analyze vehicle faults.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of automotive electronic and electrical architecture.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of digital tools and platforms used in automotive after-sales.</font></font></li><li><font dir="auto" ><font dir="auto" >Good analytical skills and technical problem-solving abilities.</font></font></li></ul><ul><li><font dir="auto" ><font dir="auto" >Understanding of automotive diagnostic systems and testing tools.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to interact with the technicians and workshops of the network.</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of organization and management of technical documentation.</font></font></li><li><font dir="auto" ><font dir="auto" >Good level of technical communication.</font></font></li><li><font dir="auto" ><font dir="auto" >Good level in French and English (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >Training in automotive diagnostics, automotive electricity or automotive engineering</font></font></li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Join a major player in the <strong>Distribution</strong> sector as an <strong>IT Network Maintenance Technician</strong>. Based in <strong>Casablanca</strong>, this position is a great opportunity to start your career in a dynamic and growing environment.</p><br><br><p>The main goal of this role is to ensure the proper functioning and maintenance of the company's network infrastructure, thus contributing to the smooth running of daily operations.</p><br><br><p>Your tasks will include installing, configuring, and maintaining network equipment. You will be responsible for diagnosing and resolving hardware and software issues, and providing technical support to users. On-site intervention and technological watch will also be an integral part of your responsibilities.</p><br><br><p>Mission<br>As a Maintenance Technician, you will be responsible for troubleshooting, maintaining, and installing<br>equipment or IT/office equipment parks (hardware, software, networks,<br>...), according to company management rules.<br>May advise, train, and assist users (on-site or via remote support).<br>May assemble or integrate equipment (standard or specific configurations).<br>Roles and responsibilities<br>• Perform preventive maintenance of machines and systems based on a maintenance schedule.<br>• Ensure the repair of damaged machines and equipment.<br>• Ensure the elimination of technical anomalies on broken-down equipment.<br>• Perform maintenance of electrical systems: Post-delivery/processing, distribution boards,<br>control panels, variable speed drives, and electronic starters.<br>• Report anomalies of equipment visited for Preventive Maintenance.<br>• Update equipment </p><br><br> <br> Required profile : <p>To be considered for this position, a <strong>Bac +2</strong> level of education is required, ideally in the field of <strong>IT</strong> or <strong>Electronics</strong>.</p><br><br><p>Although we are looking for an entry-level candidate, previous experience, even short (<strong>1 to 1 year</strong>), in network maintenance or IT support would be a considerable asset.</p><br><br><ul><li>Solid knowledge of network architectures (TCP/IP, routing, switching).</li><li>Proficiency in common operating systems (Windows, Linux).</li><li>Ability to diagnose and resolve technical problems.</li><li>Excellent interpersonal skills and customer service orientation.</li><li>Autonomy, rigor, and proactivity.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span>RIBATIS</span></span><span><span><span> , Opérateur de la transformation digitale dans le
domaine du </span></span></span><span><span>#eGOV</span></span><span><span><span>, cherche à </span></span></span><span><span>#Recruter</span></span><span><span><span> un </span></span></span><span><span>#CHEF</span></span><span><span><span> de </span></span></span><span><span>#PRODUITS</span></span><span><span>#IT</span></span><span><span><span>:</span></span></span><br></p><br><p><b><span><span><span>- Missions :</span></span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Agréger <b>l'ensemble des
informations</b> issues des services commerciaux, marketing et technique afin
d'optimiser la connaissance du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organiser et animer <b>des focus
groups avec les utilisateurs clés et les sponsors</b>, afin d’identifier et
planifier l’implémentation des points à améliorer et l’intégration des
nouvelles fonctionnalités ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Anticiper <b>les besoins clients
existants et potentiels</b> en termes de technologies et de fonctionnalités des
produits ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Définir <b>une offre de produits ou
de services</b> adaptée à la demande du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Définir <b>des fiches d’expressions
de besoins précises</b> et assurer <b>la bonne traduction en spécifications
fonctionnelles</b> avec les équipes de conception ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Actualiser et assurer <b>le suivi du
plan de développement produit</b> (" roadmap produit ") avec les
équipes fonctionnelles et techniques</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Valider <b>l'adéquation des
fonctionnalités développées avec les expressions de besoin</b> énoncées en
amont ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Suivre <b>l'avancée du développement</b> en lien avec les impératifs de lancements commerciaux, le " time to market
" ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Concevoir <b>le contenu des supports
d'aide à la vente</b>, soit à destination des équipes commerciales, soit à
destination des équipes de communication en charge des actions de lancement des
produits ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Assurer <b>des actions de
communication en interne</b> afin de présenter les produits : formation des
équipes commerciales, présentation aux départements stratégiques de
l'entreprise, …etc ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Analyser et optimiser <b>le produit
ou service</b> en fonction des contraintes propres à l'entreprise (ressources
humaines, coûts, rentabilité, image de l'entreprise) et de la demande du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Adapter en permanence <b>l'offre à
l'évolution et aux opportunités</b> du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Mettre en place <b>un business plan</b> étudiant l'ensemble du positionnement du produit et sa rentabilité ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir et actualiser périodiquement <b>la roadmap produit</b> ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir <b>le plan de charge des
actions et le planning de mobilisation des ressources </b>fonctionnelles,
techniques et transverses pour la réalisation des sprints ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer <b>aux différentes
cérémonies</b> liées aux sprints ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer et coordonner <b>les
actions de définition de l’UX</b> liées aux fonctionnalités à produire ; </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Faire <b>la revue des livrables
fonctionnels</b> de l’équipe conception.</span></span></span><br></p><br><span><span><span>------------------</span></span></span><br><span><span><span>Pour toute
personne intéressée, prière de nous adresser vos candidatures sur </span></span></span><span><span>rh@ribatis.com</span></span><span><span><span> en précisant au
niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><br><span><span><span></span></span></span><br><br><p><span><span>#Hiring</span></span><span><span>#Chef_Produits_IT</span></span><span><span>#chefproduitsIT</span></span><span><span><span>#Product_Owner</span></span></span><span><span><span>#productowner</span></span></span><span><span><span>#Product</span></span></span><span><span><span>#Owner</span></span></span><br></p><br><br><span>Profil</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> : BAC+5 en IT ou en Marketing</span></span></span><br></p><br><p><b><i><u><span><span><span>NB :</span></span></span></u></i></b><span><span><span> Les doubles formations sont très
appréciées. Idéalement, une formation d'ingénieur en IT couplée avec une
formation en marketing</span></span></span><br></p><br><b><span><span><span>- Expérience :</span></span></span></b><span><span><span> Au moins une année probante dans un poste équivalent</span></span></span><br><br><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br><br><p><span><span><span>·</span></span></span><span><span><span>Résiste au stress ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Orientée résultats ;</span></span></span><br></p><br><p></p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Creates and reviews test technology local work instructions Supports: - test equipment and test tools development (design, test modules, specific processes, etc.) - technical error analyzes for customer claims and complaints - the identification of root causes in case of process disturbances and searching for solutions Creates and develops the test sequences and programs according to requirements - for building of test tables, test boards and vision tests, internally or externally - for installation and validation of test equipment - in order to change the test programs, test tables, test boards and vision systems during product changes and new introduction (Change Management & Project Management) Ensures test programs and test parameters used during initial setup Provides feedback to Production Technology related to test modules functionality and design Ensures backup of test programs and test parameters Implements lessons learned, best practice and actively shares the information within the Production Management network</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bachelor s degree (2 or 3 years) in Mechanical Engineering or Industrialization/Methods.</font></font></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Yazaki Morocco</strong> is driven by an <strong>innovation-oriented culture</strong>, fostering creativity, experimentation and individual initiative to support continuous industrial development. This dynamic is reinforced by a <strong>strong collaborative culture</strong> that promotes teamwork, trust and close leadership. The organization also embraces a <strong>performance-driven mindset</strong>, focused on ambition and measurable results. A <strong>structured organizational framework</strong> ensures process reliability, efficiency and operational consistency.
</p><br><br>
<br> Job : <p>Join a dynamic company in the <strong>Automotive / Motorcycles / Bicycles</strong> sector! We are looking for a passionate <strong>IT Charge</strong> to join our team based in <strong>Tangier</strong>. This is the ideal opportunity to shape your career in a stimulating and constantly evolving environment.</p><br><br><p>In this role, you will be at the heart of optimizing IT processes related to purchasing and supply chain management. Your main mission will be to ensure the efficiency and performance of information systems by actively contributing to their continuous improvement.</p><br><br><p>Your responsibilities will include IT project management, analysis of functional needs, deployment of solutions, and user support. You will actively participate in improving existing tools and identifying relevant new technologies.</p><br><br><ul><li>Follow-up of IT projects.</li><li>Analysis of needs and proposal of solutions.</li><li>Technical support for business teams.</li><li>Participation in the evolution of information systems.</li></ul> <br> <br> Required profile : <p>Your academic background has ideally led you to a <strong>Bac +3</strong> level. A degree in <strong>Purchasing / Supply Chain</strong> or <strong>IT / Electronics</strong> would be a major asset.</p><br><br><p>With experience ranging between <strong>1 and 1 year</strong>, you have already understood the challenges of an industrial environment. A first experience in the automotive sector is a plus.</p><br><br><p>This position requires proficiency with IT tools and the ability to analyze complex problems. You have an analytical and synthetic mind, good interpersonal skills, and the ability to work in a team. Knowledge of purchasing and logistics processes is a definite advantage.</p><br><br><ul><li>IT project management skills.</li><li>Knowledge of ERP and supply chain management tools.</li><li>Adaptability and proactivity.</li><li>Good communication skills.</li></ul><p>If you are ready to take on this challenge and your profile matches our expectations, don't wait any longer! Apply now using the button « Send my CV to the recruiter ».</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide voice and remote support for hotel customers worldwide.</p>
<p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p>
<p>Document solutions and ensure accurate case records in ICCP tool.</p>
<p>Collaborate with Oracle teams to escalate and resolve issues.</p>
<p>Act as customer advocate for hotel users and escalate gaps.</p>
<p>Provide technical assistance via phone, email, and remote tools.</p>
<p>Assist in OPERA configuration, installation, and training when required.</p>
<p>Stay updated on OPERA new releases.</p>
<p><strong>Knowledge, Skills & Abilities Essential</strong></p>
<ul>
<li>Minimum 2 years IT or hospitality systems support experience.</li>
<li>Experience with hotel PMS applications, ideally Oracle OPERA.</li>
<li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li>
<li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li>
<li>SQL experience preferred.</li>
</ul>
<p><strong>Other Requirements</strong></p>
<ul>
<li>Commitment to high-quality customer service.</li>
<li>Excellent English communication; other languages desirable.</li>
<li>Strong troubleshooting and problem-solving ability.</li>
<li>Organizational and multitasking skills.</li>
<li>Flexibility for global 24x7 shifts including weekends and holidays.</li>
<li>Cross-cultural awareness.</li>
</ul>
<p><strong>Abilities</strong></p>
<ul>
<li>Ability to build trust with hotel customers and Oracle colleagues.</li>
<li>Independent worker and team player.</li>
<li>Adaptable and able to prioritize in dynamic environments.</li>
<li>Creative thinker to resolve problems and improve processes.</li>
<li>Resilient under pressure with focus on service quality.</li>
</ul>
<p><strong>Note:</strong> This role requires weekend support and shift work in a 24x7 global hospitality environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p>
<p>Experience with hotel PMS applications, ideally Oracle OPERA.</p>
<p>Graduate degree in technical, hospitality, or business field.</p>
<p>Understanding of hotel operations (front office, reservations, housekeeping).</p>
<p>Customer service experience with direct client interaction.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Duties & Responsibilities</strong></p>
<ul>
<li>
<p>Provide voice and remote support for hotel customers worldwide.</p>
</li>
<li>
<p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p>
</li>
<li>
<p>Document solutions and ensure accurate case records in ICCP tool.</p>
</li>
<li>
<p>Collaborate with Oracle teams to escalate and resolve issues.</p>
</li>
<li>
<p>Act as customer advocate for hotel users and escalate gaps.</p>
</li>
<li>
<p>Provide technical assistance via phone, email, and remote tools.</p>
</li>
<li>
<p>Assist in OPERA configuration, installation, and training when required.</p>
</li>
<li>
<p>Stay updated on OPERA new releases.</p>
</li>
</ul>
<p><strong>Knowledge, Skills & Abilities Essential</strong></p>
<ul>
<li>
<p>Minimum 2 years IT or hospitality systems support experience.</p>
</li>
<li>
<p>Experience with hotel PMS applications, ideally Oracle OPERA.</p>
</li>
<li>
<p>Customer service experience with direct client interaction.</p>
</li>
<li>
<p>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</p>
</li>
<li>
<p>Knowledge of OS (Windows, Oracle, VMware) desirable.</p>
</li>
<li>
<p>SQL experience preferred.</p>
</li>
</ul>
<p><strong>Other Requirements</strong></p>
<ul>
<li>
<p>Commitment to high-quality customer service.</p>
</li>
<li>
<p>Excellent English communication; other languages desirable.</p>
</li>
<li>
<p>Strong troubleshooting and problem-solving ability.</p>
</li>
<li>
<p>Organizational and multitasking skills.</p>
</li>
<li>
<p>Flexibility for global 24x7 shifts including weekends and holidays.</p>
</li>
<li>
<p>Cross-cultural awareness.</p>
</li>
</ul>
<p><strong>Abilities</strong></p>
<ul>
<li>
<p>Ability to build trust with hotel customers and Oracle colleagues.</p>
</li>
<li>
<p>Independent worker and team player.</p>
</li>
<li>
<p>Adaptable and able to prioritize in dynamic environments.</p>
</li>
<li>
<p>Creative thinker to resolve problems and improve processes.</p>
</li>
<li>
<p>Resilient under pressure with focus on service quality.</p>
</li>
</ul>
<p><strong>Note:</strong> This role requires weekend support and shift work in a 24x7 global hospitality environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p>
<p>Experience with hotel PMS applications, ideally Oracle OPERA.</p>
<p>Graduate degree in technical, hospitality, or business field.</p>
<p>Understanding of hotel operations (front office, reservations, housekeeping).</p>
<p>Customer service experience with direct client interaction.</p>
<p>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</p>
<p>Knowledge of OS (Windows, Oracle, VMware) desirable.</p>
<p>SQL experience preferred.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Missions principales :<br>Prendre en charge le support technique aux utilisateurs de la structure<br>Gérer et mettre à jour le parc informatique et réseau<br>Installer et déployer les postes de travail conformément aux standards IT<br>Suivre les demandes et besoin du SI auprès du service achats jusqu'à la livraison.<br>Environnement technique : Windows 10/11, Active Directory, Microsoft 365, GLPI, Sage X3. <br> </p><br><br> <br> <br> Required profile : <p>Bac+2/3 en informatique, 3 à 5 ans d'expérience en support IT. </p><br><br><p>Qualités demandées: Autonome, proactif, rigoureux ayant le sens du service.<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tanger Plant </p><br> <p><b>Job Function</b>: EDS_Manufacturing <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Monozukuri</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a New Technology Specialist L2 in our plant in [[location]].</p><br>
<p>.</p><br><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide voice and remote support for hotel customers worldwide.</p>
<p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p>
<p>Document solutions and ensure accurate case records in ICCP tool.</p>
<p>Collaborate with Oracle teams to escalate and resolve issues.</p>
<p>Act as customer advocate for hotel users and escalate gaps.</p>
<p>Provide technical assistance via phone, email, and remote tools.</p>
<p>Assist in OPERA configuration, installation, and training when required.</p>
<p>Stay updated on OPERA new releases.</p>
<p><strong>Knowledge, Skills & Abilities Essential</strong></p>
<ul>
<li>Minimum 2 years IT or hospitality systems support experience.</li>
<li>Experience with hotel PMS applications, ideally Oracle OPERA.</li>
<li>Graduate degree in technical, hospitality, or business field.</li>
<li>Understanding of hotel operations (front office, reservations, housekeeping).</li>
<li>Customer service experience with direct client interaction.</li>
<li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li>
<li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li>
<li>SQL experience preferred.</li>
</ul>
<p><strong>Other Requirements</strong></p>
<ul>
<li>Commitment to high-quality customer service.</li>
<li>Excellent English & German communication</li>
<li>Strong troubleshooting and problem-solving ability.</li>
<li>Organizational and multitasking skills.</li>
<li>Flexibility for global 24x7 shifts including weekends and holidays.</li>
<li>Cross-cultural awareness.</li>
</ul>
<p><strong>Abilities</strong></p>
<ul>
<li>Ability to build trust with hotel customers and Oracle colleagues.</li>
<li>Independent worker and team player.</li>
<li>Adaptable and able to prioritize in dynamic environments.</li>
<li>Creative thinker to resolve problems and improve processes.</li>
<li>Resilient under pressure with focus on service quality.</li>
</ul>
<p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p>
<ul>
<li>Experience with hotel PMS applications, ideally Oracle OPERA.</li>
<li>Graduate degree in technical, hospitality, or business field.</li>
<li>Understanding of hotel operations (front office, reservations, housekeeping).</li>
<li>Customer service experience with direct client interaction.</li>
<li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li>
<li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li>
<li>SQL experience preferred.</li>
</ul>
<p>Commitment to high-quality customer service.</p>
<ul>
<li>Excellent English & German communication</li>
<li>Strong troubleshooting and problem-solving ability.</li>
<li>Organizational and multitasking skills.</li>
<li>Flexibility for global 24x7 shifts including weekends and holidays.</li>
<li>Cross-cultural awareness.</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong><em>1. Management of L2 teams</em></strong></p><br><br><ul><li>Direct management of Level 2 teams</li><li>Management of workload, capacity, and resource allocation</li><li>Incident dispatch and prioritization</li><li>Definition and monitoring of individual and collective objectives</li><li>Supporting employees in their career development</li><li>Development and monitoring of skills development plans</li></ul><p><strong><em>2. Training and skill development</em></strong></p><br><br><ul><li>Creation and monitoring of the teams' training plan</li><li>Development of versatility and functional coverage</li><li>Support for the transformation towards a global and cross-functional support model</li><li>Promotion of the use of AI and automation tools in daily activities</li></ul><p><strong><em>3. Knowledge Management</em></strong></p><br><br><ul><li>Enrichment, structuring, and maintenance of the IT HUB knowledge base</li><li>Definition of documentation and capitalization standards</li><li>Use of Group tools (ServiceNow, Teams, SharePoint, Copilot) to ensure the dissemination and sustainability of knowledge</li><li>Implementation of a Knowledge-Centered Support approach</li></ul><p><strong><em>4. Operational Excellence</em></strong></p><br><br><ul><li>Leading continuous improvement of Level 2 support</li><li>Management of corrective and preventive actions</li><li>Coordination of activities between L2 and L3 teams</li><li>Monitoring of expertise and development requests escalated to higher-level teams</li></ul><p><strong><em>5. Incident Management and Governance</em></strong></p><br><br><ul><li>Active participation in processes:</li><li>Incident Management</li><li>Problem Management</li><li>Major Incident Management</li><li>Coordination of cross-team resolution actions</li><li>Leading operational governance meetings with stakeholders</li><li>Identification and reporting of friction points, risks, and improvement needs</li></ul><p><strong><em>6. Performance Management</em></strong></p><br><br><ul><li>Definition and monitoring of operational KPIs</li><li>Production of dashboards and management reporting</li><li>Analysis of trends, volumes, service quality, and user satisfaction</li><li>Proposal of continuous improvement plans</li></ul><p><strong><em>7. Recruitment and Onboarding</em></strong></p><br><br><ul><li>Identification of resource needs</li><li>Participation in recruitment processes</li><li>Selection of profiles aligned with Level 2 needs and Group strategic directions</li><li>Organization and management of new employee onboarding</li></ul><br><br> <br> Required profile : <ul><li>Degree: Master's degree in computer science</li><li>8 years of experience</li><li>Languages: French and English mandatory (fluent level)</li><li>Experience: Significant experience in managing technical teams and IT support</li><li>Technical Skills: Proficiency in IT service management tools (ServiceNow, SharePoint, Teams, Copilot)</li><li>Soft Skills: Leadership, analytical skills, priority management, communication</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Key Areas of Responsibility:<br>Build, enhance and maintain the engagement with CVRM scientific leaders (KEEs)<br>•<br>70% of time for field activities where 60% will be actually in the field engaging HCPs and external stakeholders across territory and brands (10% for preparation of visits and calls with KEEs for appointments)<br>•<br>2 times per week in the office to follow field activities with the medical head and establish the plan for KEEs visits .<br>•<br>Proactively identify HCPs with high levels of scientific expertise in local treatment practice to collaborate on specific medico marketing activities<br>•<br>Development and implementation of KEE engagement plan in collaboration with MSL/Medical/Line Manager and TA lead. Review with MSL/Medical/Line Manager this plan every quarter, develop KEE visits plan - this includes pre-call visit/engagement plan with clear objectives of visit, key points discussion for the visit, data to be shared and discussed with the KEE for each KEE in the list.<br>•<br>Develop own scientific knowledge for discussion on all aspects of the data to be shared with KEE in a scientific, objective and balanced way through 1:1 discussion. Prepare for such interactions with peer group discussions. Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, scientifically balanced, substantiated manner. Develop database of Key opinion leaders and also provide recommendations for advisory board participation<br>•<br>To proactively provide scientific updates and information to KEEs and identify the relevance of the data to the scientific community.<br>•<br>Jointly develop the market/local EE engagement plan with other MSLs, identify and segment KEEs according to their scientific interest and related affiliations and build the EE network pre- and post-launch<br>•<br>Participate on a cross functional way to the brand team of the TA<br>Build and maintain trust-based relationships with CVRM external stakeholders Develop or initiate scientific programs to explore unmet medical needs in priority disease area(s)</p><br><p>Build AZ relationship with key external stakeholders (e.g. patient advocacy groups, key medical organisations, hospital pharmacy). Find opportunities to collaborate with such external stakeholders. Provide scientific support in CME events and through appropriate medical sponsorships/partnership.<br>•<br>Act as scientific expert in the disease area(s) by presenting therapeutic updates to external stakeholders<br>•<br>Assisting with the facilitation of local research projects<br>•<br>Work with HCPs in scientific activities that help advance disease understanding<br>•<br>Identify and recommend KEEs for Advisory Boards.<br>•<br>Identify potential speakers and train speakers as appropriate.<br>•<br>Interact in the field with the medical community in the context of various medical projects, such as clinical trials, , ESRs, scientific exchange meetings<br>•<br>Discuss potential involvement in Local Medical Research such as ESR and RWEs<br>•<br>Respond to unsolicited off label questions from KEEs.<br>Act as scientific expert in priority CVRM area(s) for internal stakeholders</p><br><p>Continuously acquire and update necessary scientific knowledge on therapeutic area and relevant compounds.<br>•<br>Provide the AZ internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment, competitor information<br>•<br>Provide regular update on partnerships with HCPs, as speakers, or in the context of medical projects<br>•<br>Initiate and conduct appropriate AZ staff training & development on information regarding current and emerging clinical data and emerging trends in clinical medicine and practice within TA<br>•<br>Sharing KEEs’ insights to the brand team meetings and provide input for the development of company’s<br>Medical and Brand plans<br>•<br>To work with internal cross functional team on formulary listing.<br>•<br>Provide scientific support at AZ sponsored educational events<br>•<br>Gather, monitor and share competitor knowledge that may affect company strategies<br>•<br>Planning and executing regional medical activities during the product launch processes.<br>Continuously demonstrate development of scientific expertise in CVRM disease area(s) of company focus<br>•<br>Attend relevant scientific congresses and HCP meetings to gather new knowledge on AZ compounds, competitor information and therapeutic area<br>•<br>Positive engagement and response to coaching and feedback received from MSL manager and TA lead.<br>•<br>In daily work takes time to reflect on customer interactions and works on areas agreed with MSL manager as priorities for development. Develop functional capability in the role<br>•<br>Proactively demonstrate the AZ Values<br>•<br>Identify areas for self-development and discuss developmental needs with line manager using the<br>70-20- 10 principle (experiential learning, coaching/networking/relationship-based learning and class room training)Active participation in AZ training, projects, and meetings depending on development needs<br>Compliance with relevant company and industry code of Conduct and also to comply with local country codes<br>•<br>Keep regular update and operate within the relevant Codes of Conduct, Ethical Interactions (EI), including GPEI and SOPs, AZ Global MSL Guide<br>•<br>Be sure to understand AZ policies when engage to KEEs and external stakeholders<br>•<br>Assignment of MSL required job role over SABA Cloud<br>Minimum Criteria and Competencies<br>•<br>In Case of External: •minimum 2 to 3 years of experience in a similar role in Medical Affairs<br>•<br>Rare Disease experience is a huge asset.<br>•<br>In case of Internal: minimum 18 months of experience within AstraZeneca<br>•<br>Successful achievement records for last years<br>•Advanced scientific degree or in a life science, with clinical knowledge of assigned therapeutic area.<br>•<br>Ability to interact and manage a range of stakeholders both internally and externally<br>•<br>Driving License<br>•<br>Medical aspiration in the IDP is suitable<br>•<br>knowledge of presentation, negotiation and leadership techniques;<br>•<br>Skill in interpersonal network relationship with internal and external customers;<br>•<br>Demonstrate excellent oral and written communication skills;<br>•<br>Availability for business trips.<br>•<br>English fluency.<br>•<br>No disciplinary actions or misconduct report during last 1 year.<br>•</p><br><p><b>Date Posted</b></p><br>14-Jul-2026<p><b>Closing Date</b></p><br>21-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>