Airline Ticketing Agent Jobs
313 Jobs Found
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Job : <p>The main goal of this position is to provide essential support to the HR and administrative teams, ensuring smooth processes and contributing to an optimal work environment. You will participate in the daily management of administrative and human resources aspects, guaranteeing the efficiency and compliance of procedures.</p><br><br><p>Your main tasks will be:</p><br><br><p><strong>• Finance and administrative support:</strong></p><br><br><p>o Invoicing management<br> o Preparation of tax declarations in coordination with external partners (agencies, accounting firms, etc…)<br> o Management of office equipment purchases, maintenance, and replacement.</p><br><br><p>•<strong> Regional administrative coordination:</strong></p><br><br><p> o Drafting and sending various requests and letters to external partners (banks, local authorities, etc.).<br> o Monthly update of organizational charts and welcome guides.<br> o Drafting of certificates, contracts, and internal information notes.<br> o Collection, archiving, and updating of supplier information.</p><br><br><p><strong>• Recruitment and onboarding of new employees:</strong></p><br><br><p> o Assistance to the HR and Administration Manager in the recruitment process, including posting job offers, selecting and screening applications, organizing interviews in the three countries, and communicating feedback to candidates.<br> o Preparation of memos for new hires and preparing their onboarding.</p><br><br><p>• <strong>Logistics and travel management:</strong></p><br><br><p> o Preparation of invitation letters for visitors and teams.<br> o Coordinate travel administration, including hotel transfers and restaurant reservations.<br> o Manage company car logistics, including repairs and technical checks.<br> o Provide support in organizing workshops, team-building activities, events, etc.</p><br><br> <br> <br> Required profile : <p>Your academic background includes a degree of <strong>Master's degree (Bac +5) or higher</strong>. A specialization in <strong>Management, Accounting, Finance</strong> or in <strong>Human Resources, Personnel, Training</strong> would be a major asset.</p><br><br><p>Professional experience of <strong>3 to 5 years</strong> is required. This period has allowed you to develop a thorough understanding of administrative issues and HR practices.</p><br><br><p>To excel in this role, you have excellent organizational skills and great attention to detail. Your ability to manage multiple tasks simultaneously and meet deadlines is essential. Good command of office software (Office Suite) is indispensable. Strong adaptability and excellent communication skills in English and French are therefore essential. Finally, good interpersonal skills and a sense of internal customer service are crucial for effective interaction with employees.</p><br><br><ul><li>Sense of organization, reliability, and attention to detail.</li><li>Ability to manage priorities.</li><li>Excellent analytical and problem-solving skills</li><li>Proficiency in Office Suite.</li><li>Excellent interpersonal skills and team spirit.</li></ul><p>If you see yourself in this description and wish to give a new boost to your career, apply now!</p><br><br> <br><br> </div>
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<span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The Media Librarian Youth ensures the presentation, lending, maintenance, equipping, processing, and management of collections and welcomes the public. He/she is also in charge of the animation aspect of the youth section. The agent is placed under the authority of the head of the media library.</p><p><strong>Requirements of the position</strong></p><p><strong>Training</strong></p><ul><li>Training desired in the book trades or cultural mediation</li><li>BAC+2 level</li><li>All references are likely to be verified.</li></ul><p><strong>Skills</strong></p><ul><li>Knowledge of intellectual and physical processing techniques for collections (librarianship)</li><li>Proficiency in computer tools (office software and library management software (PMB), Internet, social networks, etc.)</li><li>Aptitude in animation and management of groups of children and adolescents</li><li>Transmit reliable information</li><li>Demonstrate a strong sense of organization and methods, particularly for organizing visit schedules</li><li>Work in a team or network</li></ul><p><strong>Desired knowledge</strong></p><ul><li>Good command of the French language, both oral and written; command of Arabic is an asset.</li><li>Good general knowledge</li><li>Interest in reading and in French and Francophone literary news, particularly in the field of youth literature</li><li>Skills in digital development</li></ul><p><strong>Personal qualities</strong></p><ul><li>Rigor and method</li><li>Punctuality and professional conscience</li><li>Interpersonal skills and ease of communication, especially with young audiences</li><li>Spirit of initiative, animation, and creativity</li><li>Teamwork skills</li><li>Adaptability and versatility</li><li>Autonomy and curiosity</li><li>Mobility and availability</li></ul><p><strong>Missions</strong></p><p>He/she intervenes mainly in the following areas:</p><p><strong>1/ Public Service</strong></p><ul><li>Management of lending and return operations for all media</li><li>Welcoming the public, informing and guiding users, registration, processing reservations</li></ul><p><strong>2/ Collection Processing</strong></p><ul><li>Participation in the acquisition policy (especially for youth books) and intellectual processing of documents (cataloging, indexing, importing and enriching records)</li><li>Physical processing of collections: reception and checking of orders, equipping, minor repairs, arrangement and classification of collections</li><li>Management and enhancement of collections: arrangement, organization of different sections, showcasing new items, favorites</li></ul><p><strong>3/ Activities</strong></p><ul><li>Programming and management of regular activities for the Youth Section</li><li>Design of workshops in line with the cultural program of IF Meknes</li><li>Implementation of creative activities and readings for young audiences and language learners</li><li>Implementation of digital activities (Virtual Reality, video games, digital tablets) in conjunction with the Micro-Folie initiative</li><li>Participation in the implementation of the media library's animation and cooperation policy: round tables, welcoming writers, La Cigogne volubile, etc.</li></ul><p><strong>Application Procedure</strong></p><p><strong>Working conditions</strong>: hourly range in line with the media library's opening hours, 39 hours per week, from Tuesday to Saturday.</p><p><strong>Estimated recruitment date</strong>: November 2, 2026</p><p>Recruitment on a permanent contract (CDI), subject to a trial period of 1.5 months, possibly renewable once.</p><p><strong>Monthly remuneration</strong>: Level 4, Step 1, i.e., 12,197.26 Moroccan Dirhams gross in accordance with the IFM salary grid.</p><p>The application file must include: CV + photo, cover letter, copies of diplomas, copy of national identity card or mandatory residence card. To be sent exclusively by electronic means, with the reference IFM MEKNES MEDIATHECAIRE JEUNESSE, by September 30, 2026, deadline strictly observed, to the following address: EMAIL_ADDRESS</p><p>Note: Only selected candidates will be contacted.</p><p>Apply</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Training desired in the book trades or cultural mediation</li><li>BAC+2 level</li><li>All references are likely to be verified.</li><li>Knowledge of intellectual and physical processing techniques for collections (librarianship)</li><li>Proficiency in computer tools (office software and library management software (PMB), Internet, social networks, etc.)</li><li>Aptitude in animation and management of groups of children and adolescents</li><li>Transmit reliable information</li><li>Demonstrate a strong sense of organization and methods, particularly for organizing visit schedules</li><li>Work in a team or network</li><li>Good command of the French language, both oral and written; command of Arabic is an asset.</li><li>Good general knowledge</li><li>Interest in reading and in French and Francophone literary news, particularly in the field of youth literature</li><li>Skills in digital development</li><li>Rigor and method</li><li>Punctuality and professional conscience</li><li>Interpersonal skills and ease of communication, especially with young audiences</li><li>Spirit of initiative, animation, and creativity</li><li>Teamwork skills</li><li>Adaptability and versatility</li><li>Autonomy and curiosity</li><li>Mobility and availability</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform safe and efficient preventive and corrective maintenance on Vestas V90 3MW wind turbines and Balance of Plant (BoP) assets in accordance with OEM requirements, ACWA OPERATIONS policies, and site safety rules, ensuring high availability and reliability of the wind farm.</p><p>Key Accountabilities</p><p>Health, Safety, Security & Environment</p><p>Strictly comply with ACWA OPERATIONS policies and procedures, OEM safety instructions, and customer/site rules.</p><p>Apply and maintain safe systems of work, including:</p><p>Permit to Work (PTW),</p><p>Lock Out / Tag Out (LOTO),</p><p>Isolation & re-energization safety checks, and</p><p>Working-at-height, confined space, lifting operations controls (as applicable).</p><p>Report all incidents, near-misses, unsafe conditions, and environmental spills/risks in line with ACWA OPERATIONS HSE policy.</p><p>Maintain high standards of housekeeping in turbines, workshops, warehouses, and work areas.</p><p>Maintain 5S in own work areas (turbine, workshop, warehouse staging) and ensure as-left condition after each task.</p><p>Ensure correct handling/disposal of waste (oily rags, filters, packaging) and report any spill/leak immediately.</p><p>Maintain assigned vehicle cleanliness and readiness; perform basic daily checks (tires, lights, fluids if applicable) and report defects.</p><p>Operate company vehicles in full compliance with traffic rules and site speed limits; maintain safe driving behavior at all times (including outside the plant).</p><p>Use fuel cards responsibly and report any suspected misuse/loss immediately.</p><p>Operations and Maintenance</p><p>Wind Turbine Maintenance (WTG</p><p>Execute preventive and corrective maintenance on Vestas V90 3MW turbines in line with O&M procedures, ACWA OPERATIONS standards, and HSE requirements.</p><p>Perform troubleshooting and diagnosis of turbine faults across mechanical, electrical, hydraulic, and basic control systems.</p><p>Repair/replace defective components (as per competence level), including but not limited to: sensors, actuators, hydraulic components, yaw/pitch systems, brakes, cooling</p><p>systems, auxiliary power supply, and other turbine assemblies.</p><p>Conduct tests and measurements to identify root causes and restore equipment to service (electrical tests, functional tests, basic calibrations, etc.).</p><p>Use of check sheets + photo evidence for critical jobs (before/after, torque marking, damaged parts, oil leaks, corrosion, water ingress).</p><p>Condition monitoring sampling support when assigned (oil samples, wear debris, grease sampling) with correct labeling/traceability.</p><p>Standard as-found / as-left reporting in WO (measurements, alarms, cause hypothesis, parts used, next actions).</p><p>Environmental controls: spill prevention basics, waste segregation, and immediate reporting of leaks (hydraulic oil, transformer area, etc.).</p><p>Recognize turbine alarms/error codes and ensure accurate reporting and appropriate escalation when needed.</p><p>Support wind turbine controller/automation basic maintenance and repair (within authorization and tool access).</p><p>BoP Maintenance (Substation / MV Collection / Auxiliaries)</p><p>Perform preventive and corrective maintenance for BoP equipment as assigned (MV/LV auxiliaries, earthing, lighting, small power, HVAC in control rooms, auxiliary transformers, etc.).</p><p>Assist/participate in high-voltage maintenance activities as authorized (switching support, inspections, basic checks) and always under applicable rules and permits.</p><p>Documentation & Reporting</p><p>Complete all required paperwork and system entries accurately and on time: Work orders, checklists, reports, test results, PTWs, and maintenance logs.</p><p>Document all maintenance and repair actions, including parts used, measurements taken, findings, and recommendations.</p><p>Tools, Spares & Assets Care</p><p>Use and maintain specialized tools and equipment properly (torque tools, test instruments, lifting accessories, hydraulic tools, etc.).</p><p>Ensure proper care and correct usage of company tools, vehicles, and PPE.</p><p>Support spare parts handling: identification, consumption recording, and feedback for replenishment (as per site process).</p><p>Identifies required spare parts during execution, ensures correct parts consumption / reservation through the WO, and informs Technical Supervisor of any shortage or quality</p><p>issue observed.</p><p>Supports traceability by documenting parts used, measurements taken, and findings in the WO/report and returning unused/defective parts as per site process.</p><p>Lifting / Crane Support (When Applicable)</p><p>Assist with heavy lift activities, including basic rigging support, exclusion zone setup, and acting as banksman/spotter when trained and authorized.</p><p>Ensure lifting tools and accessories are inspected/certified before use.</p><p>Continuous Improvement & Skills Development</p><p>Demonstrate willingness to continuously build skills and progress toward advanced troubleshooting and repair capabilities.</p><p>Participate in trainings, toolbox talks, and technical feedback loops to improve reliability and safety performance.</p><p>Complete assigned TQP/online trainings, review relevant meeting records, and maintain readiness for operational and safety responsibilities</p><p>Integrated Management System Adherence</p><p>Ensure adherence to IMS procedures and contribute to achieving IMS objectives and targets at site level.</p><p>Support IMS audits (internal/external) and ensure timely implementation and closure of assigned corrective actions.</p><p>Support implementation of policies, procedures, and controls covering plant activities to meet procedural and legislative requirements.</p><p>Develop, update, and maintain work instructions and maintenance procedures relevant to wind farm operations and maintenance.</p><p>Relationship Management</p><p>Maintain effective working relationships with internal and external stakeholders (Project Company, ONEE, OEM, contractors, service providers, local authorities, etc.) with high standards of business ethics.</p><p>Ensure timely coordination and communication during critical site issues to support seamless plant operations.</p><p>Comply with assigned work schedule, on-call duty, and approved leave plan; notify supervisor in advance in case of constraints and ensure proper handover and job</p><p>continuity</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: DUT, BTS diploma/degree in electrical / Electromechanical Engineering or equivalent</p><p>Minimum Experience:</p><p>4-7 years experience in wind sector overseeing operation and maintenance.</p><p>Or 2-3 years experience as a Wind Turbine Technician in Vestas V90 WTGs, including extensive experience in troubleshooting, up tower repairs, replacement of major components and operation (start/ stop/ reset) of WTGs.</p><p>Technical Skills:</p><p>Wind turbine troubleshooting + planned maintenance execution</p><p>MV/HV substation & BoP coordination (switchgear, protection, transformers, MV cables)</p><p>Basic ability to read technical documentation, electrical diagrams, and maintenance procedures.</p><p>Strong reporting, RCA support, and action closure mindset</p><p>Planning, prioritization, and performance-oriented deliver</p><p>Behavioural competencies:</p><p>Safety leadership & compliance mindset</p><p>Accountability and execution ownership</p><p>Communication and collaboration</p><p>Problem-solving and structured thinking</p><p>Integrity, discipline, and resilience under pressure</p><p></p></section>
<p>Responsibilities Social Media Management Manage and coordinate day-to-day content across digital platforms, including Instagram, Facebook, TikTok, LinkedIn, and other relevant channels . Develop and maintain engaging social media content calendars. Create, schedule, publish, and monitor posts, Stories, Reels, and other social media formats. Engage with the online community and monitor comments, messages, mentions, and reviews. Track social media performance and provide regular reporting and recommendations for improvement. Support influencer, creator, and social media collaborations to increase awareness and reach. Content Creation Coordinate the creation of high-quality photo, video, graphic, and written content for digital channels. Develop creative concepts and content ideas aligned with brand positioning and commercial objectives. Coordinate photoshoots, video productions, lifestyle shoots, and content days , including planning, locations, schedules, talent, photographers, videographers, and production requirements. Manage and maintain an organised library of digital assets, including photography, videos, graphics, and brand materials. Repurpose content across multiple platforms and campaigns to maximise reach and ROI. Collaborations & Influencer Marketing Identify, coordinate, and manage collaborations with influencers, content creators, photographers, artists, brands, and other relevant partners. Coordinate deliverables, timelines, contracts, gifting, experiences, and content requirements. Support the development of strategic partnerships that enhance brand awareness and positioning. Monitor and report on the performance and impact of collaborations. Website Management Manage and regularly update website content to ensure information is accurate, relevant, engaging, and aligned with brand standards. Coordinate updates to copy, images, offers, packages, experiences, events, landing pages, and promotional content . Work with internal teams and external agencies/developers to implement website improvements. Monitor website performance, user experience, content accuracy, and functionality. Support SEO initiatives, including keyword optimisation, metadata, page content, and overall website visibility. Ensure website content is aligned with current campaigns, seasonal activations, and commercial priorities. GDS & Online Distribution Platforms Manage and coordinate updates across GDS and other digital distribution platforms . Ensure property descriptions, photography, amenities, offers, facilities, and other information are accurate and up to date. Coordinate changes to descriptions, images, room/product information, and promotional content across relevant third-party platforms. Conduct regular audits of digital listings to ensure consistency and accuracy across all channels. Work closely with Reservations, Sales, Revenue, Operations, and external partners to implement updates. Digital Campaigns & Promotions Support the planning and execution of digital marketing campaigns, seasonal promotions, launches, and special offers. Coordinate campaign assets across social media, website, email, paid media, and relevant digital channels. Assist with email marketing campaigns, newsletters, database communications, and CRM initiatives. Monitor campaign performance and provide insights and recommendations based on results. Support paid digital advertising campaigns in collaboration with agencies or marketing partners. Creative Activations & Operations Support Work closely with the Operations team to develop and promote creative activations throughout the year. Support the planning and execution of pop-ups, events, experiences, seasonal activations, brand moments, and special projects . Develop digital communication and content plans to maximise visibility before, during, and after activations. Capture and coordinate real-time content during events and activations for social media and other digital platforms. Collaborate with Operations to transform on-property experiences into compelling digital stories and content. Support the development of creative concepts that enhance guest engagement and overall brand experience. Brand & Creative Coordination Ensure all digital communications and creative assets follow established brand guidelines. Coordinate with graphic designers, photographers, videographers, agencies, PR teams, and other creative partners. Brief internal and external creative teams on campaigns, content requirements, and deadlines. Review and approve digital assets to ensure quality, consistency, and brand alignment. Innovation & Trend Awareness Stay up to date with emerging social media platforms, digital trends, content formats, technologies, and consumer behaviours. Proactively suggest new ideas to increase engagement, reach, direct bookings, brand awareness, and customer loyalty. Explore innovative ways to showcase the brand, property, experiences, and activations through digital storytelling</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><p>Master s degree in marketing, Communications and Business. Previous internship experience in digital marketing. Strong skills in social media, content creation, and digital platforms. Fluent in English and French and excellent communication, organization, and analytical skills.</p>
<p>The Media Library of the French Institute of Tetouan is a cultural and educational space open to all, dedicated to reading, learning, cultural discovery, and the debate of ideas. It supports school audiences, students, and young people (children and adolescents) in their reading journeys, learning of French, and opening up to the world.<br>20,000 documents make up its collection: books, press, DVDs, etc. It includes an Adult section (13,000 items), a developing Adolescent section (300 items), and a Youth section (6,400 items for 4-12 year olds). The team consists of three people: 1 media librarian manager, 1 youth media librarian, 1 half-time media agent.</p><p><strong>Job Requirements</strong></p><p><strong>PROFILE</strong><br>Diploma Bac +3<br>Desired training in book trades or cultural mediation<br>Experience in media libraries or in animation for groups of children and adolescents is desired.<br>All references are likely to be verified.</p><p><strong>Desired Knowledge:</strong><br>Knowledge of PMB software.<br>Knowledge of NTC.<br>Knowledge of intellectual and physical processing techniques for collections (librarianship)<br>Good knowledge of French and Francophone youth publishing production.<br>The ability to lead creative workshops or storytelling sessions would be a plus</p><p><strong>Skills:</strong><br>Mastery of the French language (spoken, read, written) is essential.<br>Ability to animate groups of children and adolescents<br>Aptitude for public relations<br>Ability to work in a team.<br>Aptitude for cultural mediation.<br>Mastery of office and computer tools.<br>Taste for manual activities.</p><p><strong>Personal Qualities:</strong><br>Dynamism and proactivity.<br>Rigor and organizational skills.<br>Sense of welcome and public service.<br>Contact skills and relational ease, especially with young audiences<br>Spirit of initiative, animation, and creativity<br>Adaptability and versatility<br>Punctuality, availability</p><p><strong>JOB REQUIREMENTS</strong><br>Working week from Tuesday to Saturday. Possible participation in evening animations / variable hours in connection with the media library's opening hours.</p><p><strong>Missions</strong><br>Under the authority of the Director of the French Institute of Tetouan, under the supervision of the media library manager, the Media Librarian / Head of Youth Section will be entrusted with the following missions:</p><p><strong>Management of the Youth Section collections (Children and Adolescents)</strong><br>Participate in the acquisition policy (books and digital) through research and purchase suggestions,<br>Take charge of the book circuit: order tracking, reception and checking of orders, cataloging, indexing, import and enrichment of records, weeding<br>Promote the collections: presentation of resources (thematic tables, favorites), highlighting spaces and digital resources,<br>Ensure the physical processing of collections: equipping, minor repairs, arrangement and classification of collections</p><p><strong>Mediation between users, media library resources, and Institute activities</strong><br>Welcome the public, inform, register, and guide users<br>Accompany children and adolescents in discovering books and reading<br>Manage the borrowing and return operations of all media, process reservations,<br>Work transversally with other departments of the institute (language center, artistic diffusion, action for schools): be proactive in joint activities,<br>Relay all Institute activities to the Youth Media Library public</p><p><strong>Contribution to the life and promotion of the Youth Media Library</strong><br>Lead media library tours (school visits, groups)<br>Be proactive in internal and external communication for the youth section of the media library,<br>Lead information sessions on the media library within the establishment or off-site<br>Program and implement animation activities inside and outside the premises for young audiences and language learners (creative, artistic, and reading activities)<br>Participate and program activities for various events related to books (Tetouan Book Fair, La Cigogne Volubile, Francophonie Day, etc.)</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><div>Diploma Bac +3<br>Desired training in book trades or cultural mediation<br>Experience in media libraries or in animation for groups of children and adolescents is desired.<br>All references are likely to be verified.</div><div>Knowledge of PMB software.<br>Knowledge of NTC.<br>Knowledge of intellectual and physical processing techniques for collections (librarianship)<br>Good knowledge of French and Francophone youth publishing production.<br>The ability to lead creative workshops or storytelling sessions would be a plus</div><div>Mastery of the French language (spoken, read, written) is essential.<br>Ability to animate groups of children and adolescents<br>Aptitude for public relations<br>Ability to work in a team.<br>Aptitude for cultural mediation.<br>Mastery of office and computer tools.<br>Taste for manual activities.</div><div>Dynamism and proactivity.<br>Rigor and organizational skills.<br>Sense of welcome and public service.<br>Contact skills and relational ease, especially with young audiences<br>Spirit of initiative, animation, and creativity<br>Adaptability and versatility<br>Punctuality, availability</div>
<h2 class="h5">Job description</h2>
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<p><strong>Pre-Sales & Solution Design:</strong></p><br><p>• Act as the technical authority for LenelS2 and Honeywell Security portfolios including:</p><br><p>o Access Control Systems (ACS)</p><br><p>o Video Management Systems (VMS)</p><br><p>o Intrusion Detection Systems (IDS)</p><br><p>o Integrated Security Platforms</p><br><p>• Design end-to-end security architectures aligned with customer requirements, standards, and regulatory compliance.</p><br><p>• Perform value engineering, ensuring optimal technical and commercial solutions.</p><br><p><strong>Sales & Customer Engagement:</strong></p><br><p>• Partner closely with sales teams to support opportunity qualification, bid strategy, and deal closure.</p><br><p>• Deliver technical presentations, demonstrations, and proof-of-concepts (POCs) to customers, consultants, and partners.</p><br><p>• Respond to RFPs/RFQs, prepare compliance matrices, technical clarifications, and deviations.</p><br><p>• Build and maintain strong relationships with consultants, system integrators, and end users. Lead technical discovery sessions, site assessments, and requirement analysis.</p><br><p>• On quarterly basis, conduct live and digital events for customers (products sales certification training, webinars & NPI presentations)</p><br><p>Technical Leadership & Enablement:</p><br><p>• Serve as a mentor and technical escalation point for other application engineers.</p><br><p>• Support partners and internal teams through training, solution workshops, and best-practice sharing.</p><br><p>• Stay current on product roadmaps, cybersecurity requirements, and industry trends.</p><br><p><strong>Service Coordination:</strong></p><br><p>· Support the Services Sales team in preparing proposals, quotations, and tender documents.</p><br><p>· Keep a record of all potential service customers in the META region (SUSP, training, PES, CS, and Embedded services)</p><br><p>· Ensure timely review, approval, and submission of proposals in alignment with company policies.</p><br><p>· Maintain an accurate record of all opportunities, quotes, and pipeline updates in the NEX system.</p><br><p>· Coordinate with field service manager and sales teams for approvals, pricing, and compliance.</p><br><p>· Track project and contract status to ensure timely execution and closure.</p><br><p>· Serve as a point of contact for customers regarding service quotation updates, documentation, and project coordination.</p><br><p><strong>Training Coordination:</strong></p><br><p>· Plan and coordinate internal and external training programs (onsite and virtual).</p><br><p>· Keep track of all customers training records with regards to the number of certified engineers and certification validity.</p><br><p>· Follow up with all VARs and make sure that their certification requirements are being met.</p><br><p>· Ensure all VAR engineers are trained, and their certification is renewed annually and up to date with the latest release of the software.</p><br><p>· Manage logistics such as scheduling, venue arrangements, and materials.</p><br><p>· Coordinate all on demand and scheduled trainings for the entire META region.</p><br><p>· Maintain accurate training records and track compliance requirements.</p><br><p>· Keep track of all training revenues and ensure that the sales targets are being met every year.</p><br><p>· Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.</p><br><p>· Market company training programs to customers and provide information on benefits to encourage participation</p><br><p><strong>Commercial Excellence:</strong></p><br><p>· Develop and maintain weekly, monthly, and quarterly commercial performance reports.</p><br><p>· Track revenue, margin, order intake, pipeline, backlog, and forecast accuracy.</p><br><p>· Analyze sales KPIs including win rates, conversion ratios, pricing trends, and customer segmentation.</p><br><p>· Provide variance analysis against targets, budgets, and prior year performance.</p><br><p>· Design and manage dashboards using tools such as Power BI, Tableau, or CRM analytics.</p><br><p>· Automate reporting processes to improve accuracy and efficiency.</p><br><p>· Ensure data integrity and consistency across all business units</p><br><p>· Support Field Service managers with service pipeline tracking and forecast consolidation.</p><br><p>· Analyze forecast gaps and risk opportunities.</p><br><p>· Monitor sales cycle duration and deal progression metrics.</p><br><p>· Align reporting standards across regions and business units.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>Pre-Sales & Solution Design:</strong></p><br><p>• Act as the technical authority for LenelS2 and Honeywell Security portfolios including:</p><br><p>o Access Control Systems (ACS)</p><br><p>o Video Management Systems (VMS)</p><br><p>o Intrusion Detection Systems (IDS)</p><br><p>o Integrated Security Platforms</p><br><p>• Design end-to-end security architectures aligned with customer requirements, standards, and regulatory compliance.</p><br><p>• Perform value engineering, ensuring optimal technical and commercial solutions.</p><br><p><strong>Sales & Customer Engagement:</strong></p><br><p>• Partner closely with sales teams to support opportunity qualification, bid strategy, and deal closure.</p><br><p>• Deliver technical presentations, demonstrations, and proof-of-concepts (POCs) to customers, consultants, and partners.</p><br><p>• Respond to RFPs/RFQs, prepare compliance matrices, technical clarifications, and deviations.</p><br><p>• Build and maintain strong relationships with consultants, system integrators, and end users. Lead technical discovery sessions, site assessments, and requirement analysis.</p><br><p>• On quarterly basis, conduct live and digital events for customers (products sales certification training, webinars & NPI presentations)</p><br><p>Technical Leadership & Enablement:</p><br><p>• Serve as a mentor and technical escalation point for other application engineers.</p><br><p>• Support partners and internal teams through training, solution workshops, and best-practice sharing.</p><br><p>• Stay current on product roadmaps, cybersecurity requirements, and industry trends.</p><br><p><strong>Service Coordination:</strong></p><br><p>· Support the Services Sales team in preparing proposals, quotations, and tender documents.</p><br><p>· Keep a record of all potential service customers in the META region (SUSP, training, PES, CS, and Embedded services)</p><br><p>· Ensure timely review, approval, and submission of proposals in alignment with company policies.</p><br><p>· Maintain an accurate record of all opportunities, quotes, and pipeline updates in the NEX system.</p><br><p>· Coordinate with field service manager and sales teams for approvals, pricing, and compliance.</p><br><p>· Track project and contract status to ensure timely execution and closure.</p><br><p>· Serve as a point of contact for customers regarding service quotation updates, documentation, and project coordination.</p><br><p><strong>Training Coordination:</strong></p><br><p>· Plan and coordinate internal and external training programs (onsite and virtual).</p><br><p>· Keep track of all customers training records with regards to the number of certified engineers and certification validity.</p><br><p>· Follow up with all VARs and make sure that their certification requirements are being met.</p><br><p>· Ensure all VAR engineers are trained, and their certification is renewed annually and up to date with the latest release of the software.</p><br><p>· Manage logistics such as scheduling, venue arrangements, and materials.</p><br><p>· Coordinate all on demand and scheduled trainings for the entire META region.</p><br><p>· Maintain accurate training records and track compliance requirements.</p><br><p>· Keep track of all training revenues and ensure that the sales targets are being met every year.</p><br><p>· Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.</p><br><p>· Market company training programs to customers and provide information on benefits to encourage participation</p><br><p><strong>Commercial Excellence:</strong></p><br><p>· Develop and maintain weekly, monthly, and quarterly commercial performance reports.</p><br><p>· Track revenue, margin, order intake, pipeline, backlog, and forecast accuracy.</p><br><p>· Analyze sales KPIs including win rates, conversion ratios, pricing trends, and customer segmentation.</p><br><p>· Provide variance analysis against targets, budgets, and prior year performance.</p><br><p>· Design and manage dashboards using tools such as Power BI, Tableau, or CRM analytics.</p><br><p>· Automate reporting processes to improve accuracy and efficiency.</p><br><p>· Ensure data integrity and consistency across all business units</p><br><p>· Support Field Service managers with service pipeline tracking and forecast consolidation.</p><br><p>· Analyze forecast gaps and risk opportunities.</p><br><p>· Monitor sales cycle duration and deal progression metrics.</p><br><p>· Align reporting standards across regions and business units.</p><br><br>Qualifications:<br><p>• Bachelor’s degree in engineering (Electrical, Electronics, Computer, or related field).</p><br><p>• Proficient in Arabic and English language</p><br><p>• 8+ years of experience in security systems pre-sales / application engineering.</p><br><p>• Strong hands-on experience with:</p><br><p>o Honeywell Security products (ACS, VMS, Intrusion, integration platforms)</p><br><p>o Third party security systems</p><br><p>• Proven experience in large-scale, multi-site, and integrated security projects.</p><br><p>• Experience working with consultants, EPCs, and system integrators in Egypt and Africa Region</p><br><p><strong>We value:</strong></p><br><p>• Excellent presentation, communication, and stakeholder management skills.</p><br><p>• Ability to work independently and manage multiple opportunities simultaneously.</p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br><p><strong>Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!</strong><br><strong>#TheFutureIsWhatWeMakeIt</strong></p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span>Revenue Manager – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</span></p><br><br><p><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</span></b></p><br><br><p><span>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, indoor and outdoor pools and overlooking the Atlantic Ocean.</span></p><br><br><br><p><b><span>The Role of Revenue Manager</span></b></p><br><br><p><span>We currently have an opportunity for a Revenue Manager to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco.</span></p><br><br><br><p><span>Reporting to the Director of Sales & Marketing, the Revenue Manager is responsible for driving revenue growth and maximizing profitability through strategic pricing, inventory management, forecasting, and distribution optimization. This role plays a critical part in developing and executing commercial strategies that enhance the hotel’s market position and deliver strong financial results.</span></p><br><br><br><p><span>Responsibilities include analyzing market trends, competitor performance, and demand patterns to identify revenue opportunities, developing accurate forecasts and budgets, monitoring key performance indicators, and implementing pricing and inventory strategies across all distribution channels. The Revenue Manager collaborates closely with Sales, Marketing, Reservations, Finance, and Operations teams to ensure alignment of commercial objectives and to support overall business success. Through data-driven decision making and revenue optimization initiatives, this role contributes directly to achieving the hotel’s financial goals.</span></p><br><br><br><p><b><span>Our Ideal Revenue Manager Candidate Will Have:</span></b></p><br><br><p><span>Candidates must have a minimum of three years of progressive experience in Revenue Management within a luxury hotel, resort, or hospitality environment. Strong analytical and problem-solving skills, commercial acumen, and a proven ability to drive revenue performance are essential.</span></p><br><br><p><span>The ideal candidate possesses expertise in forecasting, pricing strategies, market analysis, budgeting, and distribution channel management. Proficiency in revenue management systems, business intelligence tools, and Microsoft Excel is required. The successful candidate will be highly organized, detail-oriented, and capable of influencing key stakeholders through effective communication and strategic thinking.</span></p><br><br><p><span>Fluency in English is required. Fluency in French and Arabic is highly preferred for this location, along with eligibility to work in Morocco.</span></p><br><br><br><p><span>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a lifelong career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule, people who, by nature, believe in treating others as we would have them treat us. As Four Seasons continues its growth, our most valuable partners remain our employees, with whom we have a strong relationship built on mutual respect, trust, and excellence. This commitment has earned Four Seasons worldwide recognition as an employer of choice.</span></p><br><br><br><br><br><br><br> </div>
<p>Inspired by the rose-hued buildings of old Marrakech, palatial Amanjena is close to the fabled Red City, set in its own expanse of gardens and grand open spaces. Shaded courtyards with fountains lead to the central basin, bordered by spacious standalone Pavilions & Maisons, many with private pools. Views stretch across the olive groves and palms of the oasis, extending to the High Atlas Mountains on the horizon.</p><p>The Digital Marketing Executive is responsible for managing social media, digital content, website presence, influencer partnerships, online distribution platforms, digital marketing campaigns, creative activations, brand communications while driving engagement, brand awareness, and commercial performance through innovative digital strategies.</p><p><strong>Responsibilities</strong></p><ul><li><strong>Social Media Management</strong><br>Manage and coordinate day-to-day content across digital platforms, including Instagram, Facebook, TikTok, LinkedIn, and other relevant channels .<br>Develop and maintain engaging social media content calendars.<br>Create, schedule, publish, and monitor posts, Stories, Reels, and other social media formats.<br>Engage with the online community and monitor comments, messages, mentions, and reviews.<br>Track social media performance and provide regular reporting and recommendations for improvement.<br>Support influencer, creator, and social media collaborations to increase awareness and reach.</li><li><strong>Content Creation</strong><br>Coordinate the creation of high-quality photo, video, graphic, and written content for digital channels.<br>Develop creative concepts and content ideas aligned with brand positioning and commercial objectives.<br>Coordinate photoshoots, video productions, lifestyle shoots, and content days , including planning, locations, schedules, talent, photographers, videographers, and production requirements.<br>Manage and maintain an organised library of digital assets, including photography, videos, graphics, and brand materials.<br>Repurpose content across multiple platforms and campaigns to maximise reach and ROI.</li><li><strong>Collaborations & Influencer Marketing</strong><br>Identify, coordinate, and manage collaborations with influencers, content creators, photographers, artists, brands, and other relevant partners.<br>Coordinate deliverables, timelines, contracts, gifting, experiences, and content requirements.<br>Support the development of strategic partnerships that enhance brand awareness and positioning.<br>Monitor and report on the performance and impact of collaborations.</li><li><strong>Website Management</strong><br>Manage and regularly update website content to ensure information is accurate, relevant, engaging, and aligned with brand standards.<br>Coordinate updates to copy, images, offers, packages, experiences, events, landing pages, and promotional content .<br>Work with internal teams and external agencies/developers to implement website improvements.<br>Monitor website performance, user experience, content accuracy, and functionality.<br>Support SEO initiatives, including keyword optimisation, metadata, page content, and overall website visibility.<br>Ensure website content is aligned with current campaigns, seasonal activations, and commercial priorities.</li><li><strong>GDS & Online Distribution Platforms</strong><br>Manage and coordinate updates across GDS and other digital distribution platforms .<br>Ensure property descriptions, photography, amenities, offers, facilities, and other information are accurate and up to date.<br>Coordinate changes to descriptions, images, room/product information, and promotional content across relevant third-party platforms.<br>Conduct regular audits of digital listings to ensure consistency and accuracy across all channels.<br>Work closely with Reservations, Sales, Revenue, Operations, and external partners to implement updates.</li><li><strong>Digital Campaigns & Promotions</strong><br>Support the planning and execution of digital marketing campaigns, seasonal promotions, launches, and special offers.<br>Coordinate campaign assets across social media, website, email, paid media, and relevant digital channels.<br>Assist with email marketing campaigns, newsletters, database communications, and CRM initiatives.<br>Monitor campaign performance and provide insights and recommendations based on results.<br>Support paid digital advertising campaigns in collaboration with agencies or marketing partners.</li><li><strong>Creative Activations & Operations Support</strong><br>Work closely with the Operations team to develop and promote creative activations throughout the year.<br>Support the planning and execution of pop-ups, events, experiences, seasonal activations, brand moments, and special projects .<br>Develop digital communication and content plans to maximise visibility before, during, and after activations.<br>Capture and coordinate real-time content during events and activations for social media and other digital platforms.<br>Collaborate with Operations to transform on-property experiences into compelling digital stories and content.<br>Support the development of creative concepts that enhance guest engagement and overall brand experience.</li><li><strong>Brand & Creative Coordination</strong><br>Ensure all digital communications and creative assets follow established brand guidelines.<br>Coordinate with graphic designers, photographers, videographers, agencies, PR teams, and other creative partners.<br>Brief internal and external creative teams on campaigns, content requirements, and deadlines.<br>Review and approve digital assets to ensure quality, consistency, and brand alignment.</li><li><strong>Innovation & Trend Awareness</strong><br>Stay up to date with emerging social media platforms, digital trends, content formats, technologies, and consumer behaviours.<br>Proactively suggest new ideas to increase engagement, reach, direct bookings, brand awareness, and customer loyalty.<br>Explore innovative ways to showcase the brand, property, experiences, and activations through digital storytelling</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Master s degree in marketing, Communications and Business. Previous internship experience in digital marketing. Strong skills in social media, content creation, and digital platforms. Fluent in English and French and excellent communication, organization, and analytical skills.</p>
<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<p> </p> <p> </p> <div> <p> <b>Hostess -</b> <span> </span> <b>Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b> <span> </span> </p> </div> <div> <p> <b>About Four Seasons Hotels and Resorts:</b> <span> </span> </p> </div> <div> <p> <span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do. </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b> <span> </span> </p> </div> <div> <p> <span>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>The Role of Hostess</b> <span> </span> </p> </div> <div> <p> <span>We currently have an opportunity for a Hostess to join our Four Seasons Hotel</span> <span> </span> <span>Rabat, Kasr Al Bahr team in Morocco! </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Reporting into the Assistant Restaurant Manager, The Hostess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Responsibilities will include set up of the hostess stand, review the reservation book and make recommendations as to the setup of the table. Open the restaurant for business at the prescribed time each shift. Inspect the cleanliness of each section of the dining room and the private dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set. Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure their condition and appearance. Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. Assign seating taking into account service standards. </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>Our Ideal Hostess candidate will have:</b> <span> </span> </p> </div> <div> <p> <span>One to two years previous experience in Food & Beverage outlet. College education or equivalent experience: Previous employment experience in a similar position with other luxury Hotels will be an added advantage; Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language. </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b> <span> </span> </p> </div> <div> <p> <span> </span> </p> </div> <div> <p> <span>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed employer of choice. </span> </p> </div> <p> </p> <p> </p> <p> </p> <p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span>Hostess</span><span> -</span></b><b><span>Four Seasons Hotel Rabat </span><span>Kasr</span><span> Al Bahr, Morocco</span></b></p><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and </span><span>growing</span><span>. At Four Seasons, we are powered by </span><span>people</span><span> and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span> Whether you work with us, stay with us, live with </span><span>us</span><span> or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat </span><span>Kasr</span><span> Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel project </span><span>located</span><span> in the capital of Morocco sits on </span><span>15 acres</span><span> and consists of 13 buildings for accommodation, restaurants, lobby, </span><span>located</span><span> within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of </span><span>Hostess</span></b></p><br><br><p><span><span>We currently have an opportunity for </span><span>a Hostess</span><span> to join our Four Seasons Hotel</span></span><span><span>Rabat, </span><span>Kasr</span><span> Al Bahr team in Morocco! </span></span></p><br><br><br><p><span><span>Reporting into the Assistant Restaurant Manager, The </span><span>Hostess</span><span> is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. </span></span></p><br><br><br><p><span><span>Responsibilities will include set up of the </span><span>hostess</span><span> stand, review the reservation </span><span>book</span><span> and make recommendations as to the setup of the table. Open the restaurant for business at the prescribed </span><span>time</span><span> each shift. Inspect the cleanliness of each section of the dining room and the private dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set. Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure their condition and appearance. Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. Assign seating </span><span>taking into</span><span>account</span><span> service standards. </span></span></p><br><br><br><p><b><span>Our Ideal </span><span>Hostess</span><span> candidate will have:</span></b></p><br><br><p><span><span>One to two </span><span>years’</span><span>previous</span><span> experience in </span><span>Food</span><span> & Beverage outlet. College education or equivalent experience: </span><span>Previous</span><span> employment experience in a similar position with other luxury Hotels will be an added advantage; Requires ability to </span><span>operate</span><span> computer equipment and other food & beverage computer systems. Requires reading, writing and oral </span><span>proficiency</span><span> in the English language. </span></span></p><br><br><br><p><b><span>Fluency in French, Arabic and English is </span><span>a must</span><span> for this location, along with eligibility to work in Morocco.</span></b></p><br><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many </span><span>hospitality</span><span> professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of </span><span>choice</span><span>. </span></span></p><br><br><br><br><br><br><br> </div>
<p><br></p><p><b>Responsibilities </b>Within limits of delegated authority, the Staff Assistant will be responsible for the following duties:</p><ul><li>Assists in the overall administration of the Office of the Director, i.e. provides substantive and administrative support in managing priorities and workflow of the manager and of the work unit; coordinates and monitors multiple and diverse activities and work processes to ensure that management directives and decisions are properly carried out and products delivered in a timely manner.</li><li>Compiles and analyzes basic data from a variety of sources (including Umoja), summarizing and presenting conclusions for review by manager.</li><li>Serves as a communications link between supervisor and senior staff; on behalf of supervisor, keeps others informed by conveying directives, reports, status updates and other relevant information; brings sensitive and urgent matters to the attention of the manager.</li><li>Takes full responsibility for time management and scheduling on behalf of manager with appropriate consultation as required; effectively prioritizes and resolves related conflicts and competing demands.</li><li>Undertakes representational duties on behalf of the manager, to include serving as first point of contact and liaison with senior officials internally and externally.</li><li>Screens and prioritizes all incoming correspondence; compiles relevant background documents and references; identifies issues requiring the manager s attention and refers others to relevant officer for appropriate disposition; monitors and follows-up on actions to be taken.</li><li>Researches, compiles and summarizes background materials for use in preparation of reports, briefs, speeches, etc; scan reports from specialized agencies, as well as newspapers, magazine, periodicals and other information sources to identify articles of interest to the manager.</li><li>Independently handles a wide range of complex information requests and inquiries (e.g. answer requests requiring file or other research); responds, or drafts responses, to a diverse range of correspondence and other communications.</li><li>Supports the manager in presentations to intergovernmental bodies and other meetings, researching issues, preparing briefing notes, slides and subject files, gathering relevant documentation, etc.</li><li>Establishes/improves administrative procedures and systems to ensure smooth functioning of the Office of Director, including filing (paper and electronic) systems.</li><li>Organizes official receptions, meetings, etc., handling all necessary arrangements (e.g. room reservations, guest/participant lists, invitations, catering, seating arrangements, background documentation, special equipment, etc.).</li><li>Prepares, processes and classifies confidential information.</li><li>Exercises quality control function for all outgoing documents; proofreads and edits texts for adherence for format, grammar, punctuation and style.</li><li>Uses standard word processing package to produce a wide variety of large, complex documents and reports.</li><li>Manages, updates and further develops internal databases; updates website; generates a variety of standard and non-standard statistical and other reports from various databases.</li><li>Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.</li><li>Assists with visualizations and updating information material such as web pages or brochures.</li><li>Performs other duties as assigned.</li></ul><p>Competencies</p><p>Professionalism: Knowledge of general office and administrative support including administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.</p><p>Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.</p><p>Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required</li><li>A minimum of Seven years of experience in Administration, general office support or related area is required</li><li>1 year or more of experience in data analytics or related area is desirable</li><li>Experience in office management and support to organization of conferences and workshops is desirable</li><li>Knowledge of International Organizations human, financial and physical management solutions such as ERP systems is desirable</li><li>Equivalent combination of education and relevant administrative experience is desirable</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is desirable. Knowledge of another UN official language is an advantage.</li></ul>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>ORDER TAKER JOB DESCRIPTIONS</span></span></p><br><br><br><ul><li><p><span><span>Take guest orders, communicate special requests to the kitchen, and coordinate </span><span>delivery</span><span> of orders and complementary in-room amenities according to Four Seasons Standards.</span></span></p><br><br></li><li><p><span><span>Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods.</span></span></p><br><br></li><li><p><span><span>Upsell </span><span>additional</span><span> services and products </span><span>to</span><span> maximize revenues.</span></span></p><br><br></li><li><p><span><span>Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; Private Bar and beverage food quality; guestroom by Room Service Servers </span><span>in a timely manner</span><span> to ensure proper food and beverage quality; properly and accurately close guest checks; record guest charges and gratuities.</span></span></p><br><br></li><li><p><span><span>Anticipate guest needs, </span><span>ascertain</span><span> satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.</span></span></p><br><br></li><li><p><span><span>Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from </span><span>kitchen</span><span> and delivered in a prompt and </span><span>accurate</span><span> fashion.</span></span></p><br><br></li><li><p><span><span>Maintain and file logs of amenity deliveries, table retrievals and private bar service requests.</span></span></p><br><br></li><li><p><span><span>Update Opera with guest preferences collected and </span><span>maintain</span><span> regular reports to review in-house and arriving VIPs with special requests/set-ups.</span></span></p><br><br></li><li><p><span><span>Comply with</span><span> Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as </span><span>set forth in</span><span> Empact.</span></span></p><br><br></li><li><p><span><span>Work harmoniously and professionally with co-workers and supervisors.</span></span></p><br><br></li><li><p><span><span>Stock and order paper (cups, tags, straws </span><span>etc</span><span>) and office (</span><span>Micros</span><span> paper, printing paper, amenity cards, breakfast </span><span>doorknob</span><span> menus </span><span>etc</span><span>) supply items.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> in setting tray tables for delivery.</span></span></p><br><br></li><li><p><span><span>Work closely with </span><span>the housekeeping</span><span> coordinator to handle in-room guest requests simultaneously and seamlessly.</span></span></p><br><br></li><li><p><span><span>Use</span><span>HotSOS</span><span> to dispatch staff </span><span>to</span><span> guestroom (and residential) floors to complete the </span><span>needed</span><span> request.</span></span></p><br><br></li><li><p><span><span>Use Opera reports to prepare for hotel guests; share communication with team and beyond </span><span>regarding</span><span> preferences; update records/profiles etc.</span></span></p><br><br></li><li><p><span><span>Coordinate with banquets when special deliveries are requested from an event to the guest room (</span><span>i.e.</span><span> midnight snack for bride and groom </span><span>etc</span><span>).</span></span></p><br><br></li><li><p><span><span>Complete cashiering duties as per guideline daily.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> in preparing regular </span><span>Avero</span><span> reports to analyze performance and adjust strategy according to guest preferences.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span> with payroll reporting.</span></span></p><br><br></li><li><p><span><span>Have excellent Food & Beverage product knowledge and be able to be assertive and provide alternatives and solutions to guests’ inquiries / problems / suggestions.</span></span></p><br><br></li><li><p><span><span>Liaise with the Kitchen shift leader whenever in doubt about any </span><span>guests'</span><span> requests which </span><span>are</span><span> out of the menu / extraordinary, prior to confirming with the guests.</span></span></p><br><br></li><li><p><span><span>Be able to use Open table and appropriately take a guest’s reservation for any of our food and beverage outlets</span></span></p><br><br></li></ul><br><p><b><span>Standard Duties:</span></b></p><br><br><ul><li><p><span><span>To provide a friendly and professional service that always exceeds </span><span>guests’</span><span>expectations</span><span>.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> in phone coverage with other departments.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> the department to upkeep relevant </span><span>noticeboards</span><span>.</span></span></p><br><br></li><li><p><span><span>Prepare related paperwork for new hires.</span></span></p><br><br></li><li><p><span><span>Requires knowledge and the ability to </span><span>operate</span><span> computer equipment including word processing and spreadsheet software plus other systems (</span><span>i.e.</span><span> Opera, Windows, Bayan payroll and analysis reports </span><span>etc</span><span>).</span></span></p><br><br></li><li><p><span><span>To accept responsibility for the </span><span>health,</span><span>safety</span><span> and welfare of all areas of the department, </span><span>guests</span><span> and employees and to respond properly </span><span>to</span><span> any hotel </span><span>emergency</span><span>.</span></span></p><br><br></li><li><p><span><span>To safeguard guests and employees with knowledge and application of health and safety, accident prevention, fire drills and first aid.</span></span></p><br><br></li><li><p><span><span>To ensure you read the hotel's employee handbook and understand and adhere to its rules and regulations, particularly the policies and procedures relating to Fire, Hygiene, </span><span>Health</span><span> and Safety.</span></span></p><br><br></li><li><p><span><span>To undertake other duties and responsibilities which, while outside the normal routine, will be within the position's overall scope.</span></span></p><br><br></li><li><p><span><span>To report for duty punctually wearing the correct uniform/attire and name badge. To </span><span>maintain</span><span> a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</span></span></p><br><br></li><li><p><span><span>Wear hair restraint/hat, gloves, apron, </span><span>jacket</span><span> and closed-toed shoes while on duty.</span></span></p><br><br></li><li><p><span><span>To </span><span>comply with</span><span> local legislation as </span><span>required</span><span>.</span></span></p><br><br></li><li><p><span><span>To </span><span>maintain</span><span> good working relationships with your colleagues and all other departments through working by The Golden Rule.</span></span></p><br><br></li><li><p><span><span>To respond to any changes in the department as dictated by the needs of </span><span>industry</span><span>, </span><span>company</span><span> or hotel.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</span></span></p><br><br></li><li><p><span><span>To conduct and attend training sessions as outlined.</span></span></p><br><br></li><li><p><span><span>Perform other tasks or projects as assigned by the Director of Food & Beverage or In-Room Dining Manager.</span></span></p><br><br></li><li><p><span><span>Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</span></span></p><br><br></li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b>About the location:</b></p><br><br><br><p><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 18 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></p><br><br><br><p><u><b>ESSENTIAL JOB FUNCTIONS:</b></u></p><br><br><ul><li><p>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.</p><br><br></li><li><p>Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.</p><br><br></li><li><p>Works harmoniously and professionally with co-workers and supervisors.</p><br><br></li><li><p>Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.</p><br><br></li><li><p>Stores and retrieves guest luggage and packages.</p><br><br></li><li><p>Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.</p><br><br></li><li><p>Works as a Front Desk Receptionist when required</p><br><br></li></ul><br><p><b><u>NON-ESSENTIAL FUNCTIONS:</u></b></p><br><br><ul><li><p>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell stand, Business Center, and lobby coverage.</p><br><br></li><li><p>Provide a basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.</p><br><br></li><li><p>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</p><br><br></li><li><p>Assist in coverage Front Office responsibilities as needed.</p><br><br></li></ul><p><b>We look for the following knowledge, skills and abilities:</b></p><br><br><ul><li>A minimum of 2 years of hospitality or related work experience is preferred.</li><li>Extensive knowledge of Morocco, Casablanca and surrounding areas.</li><li>Existing relationships with third-party vendors a plus.</li><li>Education: High school education or equivalent experience.</li><li>Requires reading, writing and oral proficiency in the English language.</li><li>Good organizational skills.</li><li>Ability to multitask.</li><li>Attention to detail.</li><li>Ability to work irregular hours, weekends, and evenings.</li></ul><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission is guided by ECA's five strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solutions to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and transboundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. This post is located in the Economic Commission for Africa (ECA), Sub Regional Office for Northern Africa (SRO-NA) in Rabat, Morocco. The Office serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to enhance the environment for accelerated and inclusive growth and sustainable development in North Africa through strengthened economic diversification, fiscal management, regional integration and a better recognition of migrant workers' economic contributions. The incumbent will work under the overall supervision of the Director and the direct supervision of the Administrative Officer of the Office.<br> Responsibilities<br>Within limits of delegated authority, the Staff Assistant will be responsible for the following duties: • Assists in the overall administration of the Office of the Director, i.e. provides substantive and administrative support in managing priorities and workflow of the manager and of the work unit; coordinates and monitors multiple and diverse activities and work processes to ensure that management directives and decisions are properly carried out and products delivered in a timely manner. • Compiles and analyzes basic data from a variety of sources (including Umoja), summarizing and presenting conclusions for review by manager. • Serves as a communications link between supervisor and senior staff; on behalf of supervisor, keeps others informed by conveying directives, reports, status updates and other relevant information; brings sensitive and urgent matters to the attention of the manager. • Takes full responsibility for time management and scheduling on behalf of manager with appropriate consultation as required; effectively prioritizes and resolves related conflicts and competing demands. • Undertakes representational duties on behalf of the manager, to include serving as first point of contact and liaison with senior officials internally and externally. • Screens and prioritizes all incoming correspondence; compiles relevant background documents and references; identifies issues requiring the manager’s attention and refers others to relevant officer for appropriate disposition; monitors and follows-up on actions to be taken. • Researches, compiles and summarizes background materials for use in preparation of reports, briefs, speeches, etc; scan reports from specialized agencies, as well as newspapers, magazine, periodicals and other information sources to identify articles of interest to the manager. • Independently handles a wide range of complex information requests and inquiries (e.g. answer requests requiring file or other research); responds, or drafts responses, to a diverse range of correspondence and other communications. • Supports the manager in presentations to intergovernmental bodies and other meetings, researching issues, preparing briefing notes, slides and subject files, gathering relevant documentation, etc. • Establishes/improves administrative procedures and systems to ensure smooth functioning of the Office of Director, including filing (paper and electronic) systems. • Organizes official receptions, meetings, etc., handling all necessary arrangements (e.g. room reservations, guest/participant lists, invitations, catering, seating arrangements, background documentation, special equipment, etc.). • Prepares, processes and classifies confidential information. • Exercises quality control function for all outgoing documents; proofreads and edits texts for adherence for format, grammar, punctuation and style. • Uses standard word processing package to produce a wide variety of large, complex documents and reports. • Manages, updates and further develops internal databases; updates website; generates a variety of standard and non-standard statistical and other reports from various databases. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other duties as assigned.<br> Competencies<br>Professionalism: Knowledge of general office and administrative support including administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>High school diploma or equivalent is required<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of Seven years of experience in Administration, general office support or related area is required 1 year or more of experience in data analytics or related area is desirable Experience in office management and support to organization of conferences and workshops is desirable Knowledge of International Organizations human, financial and physical management solutions such as ERP systems is desirable Equivalent combination of education and relevant administrative experience is desirable<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <strong>and</strong> French are required. Arabic is desirable. Knowledge of another UN official language is an advantage. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 <b>billion sales.</b></p><p><b>Role Overvie</b>w: This is a full-time on-site role for an Event Operations Manager based in the Casablanca Metropolitan Area. The Event Operations Manager will be responsible for planning, coordinating, and supervising all operational aspects of events from logistics and on-site setup to vendor management and customer experience. The role requires working closely with internal teams (sales, marketing, and support) as well as external stakeholders (venues, suppliers, and organizers) to ensure flawless execution.</p><p>Key Responsibilities</p><ul><li>Plan, organize, and execute events from concept to completion, ensuring all operational aspects are delivered flawlessly.</li><li>Oversee logistics planning, venue setup, supplier coordination, and on-site operations to ensure smooth event delivery.</li><li>Develop and manage event budgets, timelines, and resource allocations, ensuring projects are delivered within scope and on time.</li><li>Coordinate with internal departments including Sales, Marketing, Product, and Support to align on event objectives and deliverables.</li><li>Manage relationships with vendors, contractors, and venue partners, ensuring high-quality service and compliance with event standards.</li><li>Supervise event staff and third-party crews during setup, execution, and teardown, maintaining operational excellence throughout.</li><li>Ensure all health, safety, and risk management measures are in place for every event.</li><li>Oversee ticketing operations, crowd management plans, and on-site customer experience in coordination with the Hala Yalla platform.</li><li>Monitor event performance, collect feedback, and provide detailed post-event reports to identify areas of improvement.</li><li>Stay up to date with industry trends, technologies, and operational best practices to enhance efficiency and event quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Event Management, Business Administration, Hospitality, or related field . Certification in Event Operations or Project Management is a plus.</p><p>Minimum 3 years of experience in event operations management , preferably in the entertainment, ticketing, or tourism sectors.</p><p>Proven track record in managing large-scale events, festivals, or sports tournaments .</p><p>Ability to coordinate cross-functional teams and ensure smooth day-of-event execution.</p><p>Experience with logistics planning, crowd management, and supplier coordination .</p><p>Strong understanding of operational risk management and safety protocols .</p><p>Familiarity with digital ticketing systems or event tech platforms is a plus.</p><p>Excellent command of English and French (Arabic is an advantage).</p><p>Ability to travel regionally for event supervision and partner coordination.</p><p>High energy, attention to detail, and a passion for creating seamless event experiences.</p><p></p></section>
<p><font dir="auto" ><font dir="auto" >Analyze anomalies detected via the PDM (Production Data Management) tool and coordinate with central support; Configure the system to meet business processes; Coordinate the creation and modification of rules for enriching and correcting customer data in the PDM; Ensure, in coordination with the IT department and central support, technical liaison with users and the expression of needs necessary for software maintenance and improvement; Process and respond to user tickets; Participate in the deployment of the energy management system while respecting energy consumption optimization guidelines in my workstation; Report any acts of energy waste and propose ideas aimed at reducing consumption; Identify improvements related to the performance of preparation methods and participate in improvement projects related to the PDM.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Holder of a technician's diploma in a technical or industrial field;</font></font></li><li><font dir="auto" ><font dir="auto" >8 years of experience, including at least 4 years in the manufacturing methods function.</font></font></li><li><font dir="auto" ><font dir="auto" >Having in-depth knowledge of the GDT IT technical environment;</font></font></li><li><font dir="auto" ><font dir="auto" >Have a thorough knowledge of cabling and cabling methods;</font></font></li><li><font dir="auto" ><font dir="auto" >Strong sense of contact and communication;</font></font></li><li><font dir="auto" ><font dir="auto" >Pedagogy and training skills;</font></font></li><li><font dir="auto" ><font dir="auto" >Capacity for cross-functional facilitation and change management;</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of IT management tools.</font></font></li></ul>