Android Developers Jobs in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong> Responsibilities : </strong> </p> <ul> <li>Analyse functional requirements, define the appropriate test approach, and ensure full traceability between requirements and test coverage.</li> <li>Design, structure and execute functional test scenarios (manual + basic automation)across web, mobile and API layers, ensuring clear documentation and reliable test evidence.</li> <li>Prepare test environments, manage test data, and contribute to continuous improvement of QA practices, tools and methodologies.</li> <li>Identify, report and track defects while collaborating closely with development, product and business teams to ensure alignment and functional quality.</li> <li>Actively participate in Agile ceremonies and support knowledge sharing by assisting and guiding junior testers within the team.</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>Required Skills : </strong> </p> <ul> <li>Solid experience in manual functional testing on web and/or mobile applications.</li> <li>Strong skills in writing clear test cases, executions and reports.</li> <li>Understanding of <strong>REST APIs, JSON/XML</strong> and validation with <strong>Postman </strong>or similar tools.</li> <li><font dir="auto" ><font dir="auto" >Test management: </font></font><strong><font dir="auto" ><font dir="auto" >Jira, Xray, TestLink, HP</font></font></strong><font dir="auto" ><font dir="auto" > ALM</font></font></li> <li>Collaboration: <strong>Confluence, Microsoft Teams</strong>.</li> <li>Multi device testing (BrowserStack, iOS/Android smartphones &amp; tablets).</li> <li>Exposure to CMS/ERP environments is a plus (Drupal, Hybris/HMC).</li> <li>Basic notions of automation with <strong>Selenium, Karate, Katalon</strong>, or similar tools.</li> </ul> <p> <strong>Soft Skills :</strong> </p> <ul> <li>Analytical mindset, detail oriented, structured, autonomous.</li> <li>Strong communication skills in English.</li> <li>Comfortable working in cross functional Agile teams.</li> </ul> <p> <strong> Profile :</strong> </p> <ul> <li>Bachelor or Master s degree in Computer Science or related field.</li> <li>3 to 5 years of experience in functional testing.</li> <li>Experience in Agile/Scrum environments.</li> <li>ISTQB certification appreciated.</li></ul></div><p></p></section>

<p>Reporting to the Group IT Team, you will be involved in Level 1 and 2 support, workstation administration, Microsoft 365 services, mobile equipment, and first-level IT infrastructures (network, servers, and enterprise services). You will participate in the deployment and administration of Microsoft 365, Intune, and MECM solutions, the management of Active Directory / Entra ID user accounts, support for Windows environments, and the daily operation of local infrastructures. You will also contribute to the continuous improvement of IT services, technical documentation, and compliance with the Group's cybersecurity standards. You will evolve in an international and multi-site environment offering real technical development opportunities towards systems, networks, cloud, and cybersecurity domains.</p><p>Your main missions will be as follows:</p><ul><li>Provide Level 2 technical support to users by analyzing and resolving hardware, software, system, and network incidents.</li><li>Ensure the processing, prioritization, and tracking of tickets in the ITSM tool, in compliance with service commitments.</li><li>Perform remote and on-site support interventions for local and international users.</li><li>Install, configure, and maintain workstations, peripherals, and printers.</li><li>Participate in workstation deployment, renewal, and migration operations using Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune tools.</li><li>Administer user accounts and access rights in Active Directory, Microsoft Entra ID, and Microsoft 365.</li><li>Provide support for Microsoft 365 services, including Outlook, Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Handle assistance and management of iOS and Android mobile devices and their integration into the company's MDM solutions.</li><li>Participate in the maintenance and support of local connectivity infrastructures (Wi-Fi, local network, cabling, and proximity network equipment).</li><li>Perform preventive maintenance operations to limit service interruptions and ensure equipment availability.</li><li>Monitor the IT asset inventory and contribute to the lifecycle management of hardware and software.</li><li>Document incidents, procedures, and solutions in the knowledge base to improve support quality and knowledge capitalization.</li><li>Escalate complex incidents to Level 3 teams and ensure follow-up until resolution.</li><li>Participate in local and Group IT projects related to workstations, Microsoft 365, mobility, and continuous improvement of IT services.</li><li>Contribute to the application of the Group's cybersecurity policies, particularly concerning workstations, digital identities, and access management.</li><li>Collaborate with infrastructure, network, and security teams to ensure effective support in a multi-site and international environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Level 1/2 User Support</li><li>Windows 10/11 and Microsoft 365</li><li>Active Directory and Microsoft Entra ID</li><li>MECM / SCCM and Intune</li><li>TCP/IP Networks, DNS, DHCP, Wi-Fi</li><li>iOS and Android Support</li><li>ITSM Tools and Remote Assistance</li><li>Basic skills in system and infrastructure administration</li><li>Professional French and English</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Int gr (e) dans les quipes E-Commerce, Marketing &amp; Relation Clients, le/la consultant(e) aura pour mission de concevoir et de mettre en uvre des tests automatis s pour garantir la qualit des applications mobiles Android et iOS de la DF. Il/elle travaillera en troite collaboration avec les quipes de d veloppement pour identifier les cas de tests pertinents, d velopper des scripts d'automatisation et ex cuter les tests de mani re efficace.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Analyser les EPIC et les User Stories pour bien comprendre les exigences fonctionnelles du logiciel tester.</li><li>Ma triser Jira XRAY et Gherkin pour crire les tests.</li><li>Ma triser la programmation en TypeScript et tre l'aise avec les frameworks de test automatis s comme Playwright pour les interfaces utilisateur et Karate pour les API.</li><li>Avoir une exp rience significative dans la cr ation et l'ex cution de tests automatis s, en utilisant des outils de test comme Playwright et Appuim.</li><li>#Must to have Etre capable de concevoir et de d velopper des sc narios de tests automatis s pour des applications web et mobiles complexes, en tenant compte des diff rents navigateurs et des syst mes d'exploitation.</li><li>Avoir une connaissance approfondie des processus d'int gration continue et de livraison continue (CI/CD), en particulier l'utilisation de GitLab CI/CD pour orchestrer les tests automatis s.</li><li>Ma triser les outils de gestion des versions comme Git pour le contr le du code source et la collaboration avec les quipes de d veloppement.</li><li>tre familiaris avec les frameworks d'automatisation de tests et les outils de gestion des tests, tels que Cucumber..</li><li>tre l'aise avec les tests d'API REST et la documentation OpenAPI/Swagger.</li><li>Avoir une connaissance approfondie des m thodologies de tests logiciels, en particulier ISTQB.</li><li>Dipl m (e) d un Bac+5 en cole d'ing nieur ou quivalent universitaire avec une sp cialisation en informatique, ou justifiant d'une exp rience significative quivalente</li><li>Exp rience de plus de 7 ans en Test Automation QA Mobile (front et back)</li><li>Une exp rience dans le secteur du commerce de d tail ou de la grande distribution serait un plus.</li></ul><p></p></section>

<p><strong>Background</strong></p><p>As part of the ongoing development of its Digital Workplace environment and the strengthening of modern endpoint management, Scalian Group is recruiting an Endpoint Workplace &amp; Modern Management Engineer. As a member of the Infrastructure team, you will support the Endpoint Manager in administering, enhancing, and securing Windows endpoint and mobile device environments. You will play an active role in workplace modernisation projects, the automation of operational processes, and the continuous improvement of the user experience. The role covers the entire device lifecycle: onboarding, deployment, security, administration, expert-level support, and automation.</p><p><strong>Reporting Line</strong></p><ul><li>Reports to the Group Head of IT Infrastructure</li><li>Member of the Group IT Infrastructure Team</li></ul><p><strong>Key Responsibilities</strong></p><p><strong>Endpoint Environment Administration</strong></p><ul><li>Administration and development of the Microsoft Intune platform</li><li>Configuration policy management</li><li>Application deployment</li><li>Windows update management</li><li>Script and remediation management</li><li>Role management</li><li>Administration and development of Microsoft Autopilot</li><li>Optimisation of deployment processes</li><li>Management of cloud and hybrid deployment profiles</li><li>Technical support for local IT support technicians</li><li>Management and administration of Microsoft Entra ID environments</li><li>Management of groups and dynamic assignments</li><li>Identity and device management</li></ul><p><strong>Active Directory &amp; Group Policy Management</strong></p><ul><li>Design, maintenance, and optimisation of Group Policy Objects (GPOs)</li><li>Implementation of endpoint configuration standards</li><li>Expert-level technical support for endpoint-related issues</li></ul><p><strong>Mobile Device Management (MDM)</strong></p><ul><li>Administration of Apple and Android mobile platforms through Intune</li><li>Management of security and compliance policies</li><li>Administration of Apple Business Manager (ABM)</li><li>Administration of Android Enterprise and Zero-Touch Enrollment (ZTE) solutions</li><li>Deployment and management of mobile applications</li></ul><p><strong>Operating System Deployment and Image Management</strong></p><ul><li>Maintenance of Windows master images</li><li>Administration and optimisation of Microsoft Deployment Toolkit (MDT)</li></ul><p><strong>Application Packaging and Management</strong></p><ul><li>Creation and maintenance of application packages</li><li>Development of PSADT packages (PowerShell App Deployment Toolkit)</li><li>Application deployment through Intune</li><li>Management of the endpoint application lifecycle</li><li>Testing and validation of new software versions</li><li>Creation and maintenance of application packages</li><li>Development of PSADT packages (PowerShell App Deployment Toolkit)</li><li>Application deployment through Intune</li><li>Management of the endpoint application lifecycle</li><li>Testing and validation of new software versions</li></ul><p><strong>Automation &amp; Development</strong></p><ul><li>Development of advanced PowerShell scripts</li><li>Automation of administrative tasks</li><li>Automated remediations</li><li>Reporting and monitoring</li><li>Integration with Microsoft Graph</li><li>Contribution to the continuous improvement and industrialisation of Endpoint services</li><li>Contribution to technical documentation and operating procedures</li></ul><p><strong>Endpoint Security</strong></p><ul><li>Implementation of endpoint security standards</li><li>Contribution to the deployment of Endpoint security solutions</li><li>Management of encryption policies (BitLocker)</li><li>Management of Local Administrator Password Solution (LAPS)</li><li>Contribution to maintaining the security posture of the IT estate</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education &amp; Experience</strong></p><ul><li>Bachelor s or Master s degree in Information Technology, or equivalent</li><li>At least five years experience administering Microsoft Workplace environments</li><li>Significant hands-on experience with Microsoft Intune and Microsoft Endpoint technologies</li></ul><p><strong>Required Technical Skills</strong></p><p><strong>Essential Expertise</strong></p><ul><li>Microsoft Intune</li><li>Microsoft Autopilot</li><li>Advanced PowerShell</li><li>Active Directory GPOs (Group Policy Objects)</li><li>Microsoft Entra ID</li><li>Windows 11</li><li>PSADT application packaging</li><li>Microsoft Deployment Toolkit (MDT)</li></ul><p><strong>Strong Knowledge</strong></p><ul><li>Microsoft Graph API</li><li>BitLocker</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>As part of this role, your main tasks will be:</strong></p><br><br><p>● Design, develop, and maintain automated web tests with Playwright (TypeScript)</p><br><br><p>and Selenium (Java).</p><br><br><p>● Automate API and functional tests with Karaté DSL by integrating BDD scenarios.</p><br><br><p>● Write scenarios in Gherkin based on User Stories and business requirements.</p><br><br><p>● Test and validate REST APIs with tools like Postman.</p><br><br><p>● Automate mobile tests with Appium on Android and iOS environments.</p><br><br><p>● Run multi-browser and multi-device tests via BrowserStack.</p><br><br><p>● Perform exploratory and functional manual tests in addition to automation.</p><br><br><p>● Define and manage a test strategy aligned with quality and product goals.</p><br><br><p>● Manage test campaigns, traceability, and reporting with Jira XRAY.</p><br><br><p>● Set up and maintain quality-oriented CI/CD pipelines with GitLab CI and/or Jenkins.</p><br><br><p>● Manage versioning and continuous integration via GitLab.</p><br><br><p>● Build and maintain reliable datasets to ensure the robustness of automated scenarios.</p><br><br> <br> Required profile : <p><strong>Profile:</strong></p><br><br><p>Graduated with a Bac+5 (Master's degree) from an engineering school or equivalent university with a specialization in computer science, or with equivalent significant experience.</p><br><br><p><strong>Experience:</strong> 3 to 7 years in Full Stack Test Automation QA</p><br><br><p>Experience in the retail or large distribution sector would be a plus.</p><br><br><p><strong>Skills:</strong></p><br><br><p>● Mastery of agile methods, particularly SCRUM</p><br><br><p>● Excellent written and oral communication: Good written and oral communication in French for smooth interactions with the business team.</p><br><br><p>● Analytical and continuous improvement mindset: Ability to evaluate code and its impacts, as well as to question existing solutions to improve them.</p><br><br><p>● Ability to step back: Skill to evaluate problems objectively and propose improvement solutions.</p><br><br><p>● Ability to meet deadlines while maintaining high standards.</p><br><br><p>● Team spirit: Ability to collaborate effectively with team members to</p><br><br><p>achieve common goals</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>As part of this role, your main tasks will be: </strong></p><br><br><p>● Design, develop, and maintain web automated tests with Playwright (TypeScript)</p><br><br><p>and Selenium (Java).</p><br><br><p>● Automate API and functional tests with Karaté DSL by integrating BDD scenarios.</p><br><br><p>● Write scenarios in Gherkin from User Stories and business requirements.</p><br><br><p>● Test and validate REST APIs with tools like Postman.</p><br><br><p>● Automate mobile tests with Appium on Android and iOS environments.</p><br><br><p>● Execute multi-browser and multi-device tests via BrowserStack.</p><br><br><p>● Perform exploratory and functional manual tests in addition to automation.</p><br><br><p>● Define and manage a test strategy aligned with quality and product goals.</p><br><br><p>● Manage test campaigns, traceability, and reporting with Jira XRAY.</p><br><br><p>● Set up and maintain quality-oriented CI/CD pipelines with GitLab CI and/or Jenkins.</p><br><br><p>● Manage versioning and continuous integration via GitLab.</p><br><br><p>● Build and maintain reliable datasets to ensure the robustness of automated scenarios.</p><br><br> <br> Required profile : <p><strong>Profile: </strong></p><br><br><p>Graduated with a Bac+5 (Master's degree) in engineering school or equivalent university degree with a specialization in computer science, or with equivalent significant experience.</p><br><br><p><strong>Experience:</strong> 3 to 6 years in Full Stack Test Automation QA</p><br><br><p>Experience in the retail or mass distribution sector would be a plus.</p><br><br><p><strong>Skills:</strong></p><br><br><p>● Mastery of agile methods, especially SCRUM</p><br><br><p>● Excellent written and oral communication: Good written and oral communication in French for smooth interactions with the business.</p><br><br><p>● Analytical and continuous improvement mindset: Ability to evaluate code and its impacts, as well as to question existing solutions to improve them.</p><br><br><p>● Ability to take a step back: Aptitude to evaluate problems objectively and propose improvement solutions.</p><br><br><p>● Ability to meet deadlines while maintaining high standards.</p><br><br><p>● Team spirit: Ability to collaborate effectively with team members to</p><br><br><p>achieve common goals</p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission: Facilitate requirements gathering and scoping workshops with business and IT stakeholders, contribute to the development of the product roadmap, support the Product Owner in writing Stories &amp; Enablers (PBIs), define management rules and acceptance criteria for PBIs, prepare and facilitate refinement workshops, assist the Product Owner in prioritizing PBIs, ensure the functional consistency of proposed changes, maintain up-to-date product documentation, participate in team and Train Agile ceremonies, help secure dependencies with other teams, prepare and validate test scenarios with QA, assist in preparing Release Documents, test the quality of deliveries with QA (back-end and front-end testing), contribute to maintaining the test portfolio, monitor production activity, participate in the analysis of incidents and anomalies in non-production and production environments, and master the operation of data collection and processing pipelines. Consumption data (via DSO + ERL) Understanding the issues related to the processing and use of large volumes of data Ensuring the quality of the user experience and the adoption of functionalities while taking into account the specificities of mobile (iOS and Android)</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science, Telecommunications, or equivalent. Proven experience (5 years) in functional architecture within the telecommunications sector. Strong knowledge of IT architectures, telecommunications protocols (e.g., SIP, IMS, VoIP), and enterprise architecture standards. Familiarity with multi-project environments and Agile methodologies. Excellent command of English (spoken and written) to interact with international teams and clients. Strong analytical skills, meticulousness, and a collaborative spirit.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>We are</span><b><span> One Team. </span></b><span>We</span><b><span> make it happen. </span></b><span>We are</span><b><span> Unstoppable.</span></b></p><br><p><span>Babel est une multinationale espagnole qui compte à peu près de 3000 employés dans le monde présente déjà dans 4 continents qui offre des services en technologies nouvelles visant à accompagner les grandes organisations dans leur processus de transformation digitale.</span></p><br><p><b>Quel est notre plan stratégique ?</b></p><br><p>Nous regardons vers l'avenir ! Notre plan stratégique Hyperspace 2029 promet d'être un voyage passionnant, plein d'opportunités de croissance et de développement professionnel. Atteindre un chiffre d'affaires de 1 milliard d'euros, un défi que nous sommes sûrs de relever grâce à la collaboration et au talent de notre équipe, sera une autre histoire de succès que nous écrirons ensemble.</p><br><p><b><b>Quel profil nous recherchons?</b></b></p><br><b>Architecte Mobile </b><p>L'Architecte Mobile est responsable de la conception et de l'évolution de l'architecture des applications mobiles. Il définit les standards techniques, garantit la qualité, la sécurité, les performances et la maintenabilité des solutions, tout en accompagnant les équipes de développement dans les choix technologiques et les bonnes pratiques.</p><br><p><b>Principales missions :</b></p><br><ul><li>Concevoir l'architecture des applications mobiles.</li><li>Définir les standards et les bonnes pratiques de développement.</li><li>Accompagner et encadrer techniquement les équipes.</li><li>Garantir la qualité, la sécurité et les performances des applications.</li><li>Participer aux choix technologiques et à la veille technique.</li><li>Collaborer avec les équipes Produit, UX/UI, Backend et DevOps.</li></ul><p><b>Compétences clés :</b></p><br><ul><li>Expertise iOS, Android ou technologies cross-platform (Flutter, React Native).</li><li>Maîtrise des architectures logicielles (Clean Architecture, MVVM, SOLID).</li><li>Connaissance des API, CI/CD et des bonnes pratiques de sécurité mobile.</li><li>Leadership technique, esprit d'analyse et excellentes capacités de communication.</li></ul><br><br><br><br><br><br><br><br><p><span><b>Que proposons-nous ?</b></span></p><br><p><span><b>Babel, the great way to achieve the success.</b></span></p><br><p><br><span>Veux-tu faire partie d'une équipe en expansion, engagée et innovante qui fait l'histoire chaque jour ?&nbsp; Chez Babel, nous t'accompagnons sur le chemin du succès.&nbsp; Nous croyons au talent des personnes et nous voulons le valoriser en vous offrant un excellent environnement de travail basé sur la collaboration et la solidarité.<br>Travailler chez Babel, c'est bien plus que travailler dans une entreprise, c'est rejoindre une équipe de personnes avec une mission partagée et un modèle d'entreprise axé sur les valeurs.<br>De plus,</span></p><br><ul><li><span>Nous investissons dans la formation de nos Babelievers.</span></li><li><span>Nous investissons dans ta santé physique et émotionnelle.&nbsp; (Assurance Maladie Privée / Assurance Vie, Plan de retraite).</span></li><li><span>Nous investissons également dans ton temps libre (Team building, Happy Day, AfterWork, Team Day.. )</span></li><li><span>Nous participons à la croissance de l'entreprise et reconnaissons la contribution de chaque personne (Prime de Bénéfices).</span></li><li><span>Nous mettons l'accent sur le travail avec les dernières technologies et les projets innovants, mais surtout, nous accompagnons la transformation numérique et rapprochons la technologie de la société.</span></li></ul><p><span><b>Acceptes-tu le défi ? Nous t'attendons !</b></span></p><br><p><span>Chez Babel, nous favorisons un environnement de travail basé sur le respect de nos professionnels, le développement professionnel et la promotion de l'égalité des chances sans aucune discrimination.</span></p><br><p><i>Conformément à la législation en vigueur en matière de protection des données, nous vous informons que le GRUPO BABEL est responsable de vos données personnelles (voir les entreprises dans la politique de confidentialité), et qu'il les utilisera pour gérer vos processus de sélection, actuels et futurs, ainsi que pour les autres finalités décrites sur le site web. Ce traitement est basé sur le consentement du candidat. Les données personnelles collectées ne seront en aucun cas transférées à des tiers, sauf en cas d'obligations légales expresses. Vous pouvez exercer vos droits en matière de protection des données à l'adresse suivante : <span>data.protection@babelgroup.com</span>. Toutes les informations sur la politique de confidentialité sont disponibles sur notre site web.</i></p><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be responsible for: Checkout &amp; Shopping Cart: Shopping cart management, payment and order processing. Choose &amp; Plan: Booking delivery slots and logistics mapping.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required tasks:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test Engineering &amp; Functional Quality: Design, writing and execution of functional test plans on Web and Mobile (App) environments. Guarantee of non-regression on critical paths with high availability constraints.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Full Stack Test Automation: Development, maintenance, and execution of web automation scripts with Playwright/TypeScript. Development, maintenance, and execution of mobile (app) automation scripts with Appium and execution on BrowserStack. Integration of automated tests into CI/CD pipelines.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in computer science or engineering school or university, or equivalent experience</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-5 years of experience in QA Automation Backend</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the retail/mass distribution sector would be an advantage.</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop, and maintain automated test scripts using Selenium/Java, Playwright/Typescript, or Karat DSL</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test and validate REST APIs with tools like Postman</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the functional specifications (User Stories) to define the automated test cases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use the Gherkin language to define test scenarios</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, execute, and maintain functional and automated tests on iOS and Android mobile applications, using Appium.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Set up and manage CI/CD pipelines for test automation with Jenkins or GitLab CI</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform regression testing and track anomalies on mobile applications</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build and maintain relevant datasets for automated testing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage testing and quality monitoring with the Jira XRAY tool</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply the principles of software quality assurance, in particular ISTQB</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply agile methods, especially Scrum</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicating clearly and effectively in writing and orally in French for smooth interactions with professionals and teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze situations and propose appropriate solutions while identifying areas for improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respecting deadlines while maintaining high standards of quality and excellence</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively collaborate with team members, share knowledge and foster a team spirit to achieve common goals</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply a mindset of continuous improvement to optimize practices and results.</font></font></li></ul>

<p><br></p><p>We are looking for a Helpdesk Technician who will be responsible for providing quick and useful assistance regarding IT systems, answering questions on technical subjects, and providing advice for resolving them.</p><p>Here is an overview of your daily life:</p><ul><li>Serve as the first point of contact for users for technical assistance and processing of their IT requests, by phone, email, or self-service portal.</li><li>Perform remote troubleshooting using diagnostic techniques and relevant questions.</li><li>Determine the best solution based on the problem and the details provided by users.</li><li>Support users throughout the incident resolution process.</li><li>Escalate unresolved incidents to different support groups.</li><li>Provide accurate information about IT products or services.</li><li>Log requests and incidents in different ITSM (IT Service Management) systems.</li><li>Transmit feedback or suggestions from clients to the relevant internal team.</li><li>Identify and suggest improvements to existing procedures.</li><li>Implement and update the knowledge base.</li></ul><p>Technical Environment:</p><ul><li>ITSM: Preferably LAN desk.</li><li>Knowledge base: SharePoint and Confluence.</li><li>Remote control tool: Teamviewer / SCCM / LogmeIn.</li><li>Office suite: Office 365.</li><li>Windows environment.</li><li>Analysis of software functionality.</li><li>Desktop / Laptop IT Hardware: Lenovo / HP / DELL.</li><li>Office and multifunction printers.</li><li>Multi-brand mobile devices: iOS / Android.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bac+3 ideally in information technology, computer science, or another relevant field.</p><p>Proven experience as a helpdesk technician or in another user technical support role.</p><p>Technical know-how and professional knowledge of office products, databases, and remote access.</p><p>Able to diagnose and resolve hardware and software incidents.</p><p>Good communication skills in French and English, both written and oral.</p><p>Good customer management by phone and email.</p><p>Know-how:</p><ul><li>Professional knowledge of customer support</li><li>Good knowledge of virtualized environments</li><li>Good knowledge of network technologies</li></ul><p>Attitude:</p><ul><li>Listening, customer service oriented</li><li>Ability to manage stress</li><li>Adaptability</li><li>Sense of rigor and reactivity are essential</li><li>Very good assimilation capacity</li></ul><p>Skills:</p><ul><li>Good level of French and English (oral and written)</li><li>Very good speaking ability</li><li>Availability and flexibility (HNO Shift)</li><li>Teamwork spirit</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br> Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br> This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br> <strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced. </p><br><br> <br> Job : <p>As part of strengthening our <strong>Digital Workplace and IT</strong> Service Management activities, we are recruiting several technical profiles, from <strong>Junior to Senior/L3</strong> level, to work on complex and highly critical production environments.</p><br><br><p>Depending on your expertise, you will participate in the administration, evolution, and operational maintenance of the following environments:</p><br><br><ul><li>EUC and endpoint management: Microsoft Intune, Autopilot, Azure Virtual Desktop, Windows 365, and VDI</li><li>Microsoft 365 and Identity: Exchange Online, Teams, Entra ID, and Active Directory</li><li>EUC Infrastructure: Windows Server, Active Directory Tier-0, SQL Server, IIS, WSUS, and WDS</li><li>ServiceNow ITSM: Incident, Change, Problem, CMDB, workflows, and integrations</li></ul><p>Senior profiles will also be responsible for technical governance, handling L3 escalations, producing architecture documents, and supporting teams.</p><br><br><p><strong>Your main tasks:</strong></p><br><br><p><br><u><em><strong>EUC, Intune, and User Environment</strong></em></u></p><br><br><ul><li>Administer and evolve Microsoft Intune: compliance policies, configuration profiles, application deployment, and endpoint management.</li><li>Ensure the deployment and support of Windows Autopilot.</li><li>Administer Azure Virtual Desktop, Windows 365, and VDI environments.</li><li>Resolve incidents related to device enrollment, Intune policies, and virtual sessions.</li><li>Manage operating system updates and monitor workstation compliance.</li><li>Maintain equipment inventory and operational documentation.</li><li>Develop PowerShell scripts to automate recurring operations.</li><li>Take charge, depending on seniority level, of Windows, macOS, iOS, and Android environments.</li></ul><p><u><em><strong>Microsoft 365, Teams, Exchange, and Identity</strong></em></u></p><br><br><ul><li>Administer Microsoft 365 services, particularly Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Manage mailboxes, licenses, groups, access, and Teams policies.</li><li>Administer Microsoft Entra ID: provisioning, conditional access, Hybrid Join, B2B federation, and identity governance.</li><li>Participate in Active Directory and Group Policy management.</li><li>Handle Microsoft 365 and Identity incidents up to L2 or L3 levels.</li><li>Automate Microsoft 365 and Identity operations using PowerShell and Microsoft Graph API.</li><li>Contribute to tenant governance, privileged access management, and security policy enforcement.</li></ul><p><u><em><strong>Windows Infrastructure, Active Directory, and SQL Server</strong></em></u></p><br><br><ul><li>Administer Windows Server and Active Directory environments.</li><li>Manage users, groups, organizational units, GPOs, and trust relationships.</li><li>Monitor domain controllers, FSMO roles, replication, and authentication mechanisms.</li><li>Administer infrastructure services such as IIS, WSUS, and WDS.</li><li>Participate in patching operations and perform pre- and post-deployment checks.</li><li>Perform routine operations on SQL Server: backups, maintenance, monitoring, and performance tracking.</li><li>Contribute to the administration of high-availability SQL Server environments, including Always On.</li><li>Develop PowerShell scripts to automate administration tasks.</li></ul><p><u><em><strong>ServiceNow ITSM</strong></em></u></p><br><br><ul><li>Administer and evolve the ServiceNow ITSM platform.</li><li>Configure Incident, Change, Problem, and CMDB modules.</li><li>Manage accounts, groups, roles, and access controls.</li><li>Update workflows, routing rules, incident categories, change templates, and approval chains.</li><li>Monitor CMDB data quality and handle discrepancies, duplicates, or obsolete items.</li><li>Develop and maintain REST API integrations.</li><li>Design automations with Flow Designer, Business Rules, UI Policies, and JavaScript/GlideScript.</li><li>Participate in CAB processes and ensure adherence to ITSM processes.</li><li>Contribute to integrations between ServiceNow and monitoring tools like Dynatrace.</li></ul><p><u><em><strong>Expertise, Governance, and L3 Support</strong></em></u></p><br><br><p>For Senior/L3 profiles:</p><br><br><ul><li>Take charge of complex technical escalations and manage their resolution.</li><li>Perform root cause analysis and define corrective actions.</li><li>Design and govern Digital Workplace, M365, Infrastructure, and ITSM architectures.</li><li>Produce technical documents such as HLD, LLD, RCA, procedures, and runbooks.</li><li>Manage evolutions, major changes, and platform lifecycles.</li><li>Define technical, security, and operational standards.</li><li>Mentor and upskill junior and experienced engineers.</li><li>Coordinate activities with Identity, Cloud, Security, Infrastructure, and Operations teams.</li></ul> <br> <br> Required profile : <p><strong>Education &amp; Experience:</strong></p><br><br><p><u><em>Junior Profiles</em></u></p><br><br><ul><li>0 to 2 years of experience in IT administration or support.</li><li>Basic knowledge in one of the following environments:</li></ul><ol><li>Microsoft Intune and Microsoft 365</li><li>Exchange Online and Teams</li><li>Active Directory and Windows Server</li><li>ServiceNow ITSM</li></ol><ul><li>Familiarity with PowerShell.</li><li>Good understanding of user environments and support processes.</li><li>Rigor, service orientation, and willingness to develop skills.</li></ul><p><em><u>Experienced Profiles</u></em></p><br><br><br><ul><li>3 to 5 years of experience in production environment administration.</li><li>Operational expertise in at least one of the following areas:</li></ul><ol><li>Intune, Autopilot, AVD, or VDI</li><li>Microsoft 365, Exchange Online, Teams, and Entra ID</li><li>Active Directory, Windows Server, and SQL Server</li><li>ServiceNow ITSM, CMDB, Incident, and Change</li></ol><ul><li>Proficiency in PowerShell.</li><li>Ability to handle Level 2 incidents autonomously.</li><li>Knowledge of ITIL processes and change management.</li></ul><p><u><em>Senior / L3 Profiles</em></u></p><br><br><ul><li>Minimum 5 to 6 years of experience depending on the field, including significant experience in L3 activities, technical lead, or architecture.</li><li>Advanced expertise in one of the following areas:</li></ul><ol><li>EUC: Intune, Autopilot, AVD, Windows 365, and VDI</li><li>M365 &amp; Identity: Entra ID, Exchange Online, Teams, Active Directory Tier-0, and Microsoft Graph</li><li>EUC Infrastructure: Active Directory Tier-0, Windows Server, SQL Server, and PowerShell</li><li>ServiceNow: ITSM, CMDB, REST API, Flow Designer, and workflow development</li></ol><ul><li>Experience in complex incident management, technical governance, and continuous improvement.</li><li>Proficiency in architecture documentation and RCA analysis.</li><li>Ability to technically mentor and support junior and experienced profiles.</li></ul><p><u><em>Technical Skills Sought</em></u></p><br><br><ul><li>Microsoft Intune</li><li>Microsoft Autopilot</li><li>Azure Virtual Desktop</li><li>Windows 365 and VDI</li><li>Microsoft 365</li><li>Exchange Online</li><li>Microsoft Teams</li><li>SharePoint and OneDrive</li><li>Microsoft Entra ID</li><li>Active Directory and GPO</li><li>Windows Server</li><li>SQL Server</li><li>PowerShell</li><li>Microsoft Graph API</li><li>ServiceNow ITSM</li><li>CMDB</li><li>REST API</li><li>Flow Designer</li><li>ITIL</li></ul><p><u><em>Additional Skills Appreciated</em></u></p><br><br><ul><li>macOS device administration with Jamf or Intune.</li><li>iOS and Android mobile device management.</li><li>Microsoft Purview and compliance governance.</li><li>Privileged Identity Management.</li><li>Teams Direct Routing.</li><li>Entra ID Hybrid Join.</li><li>Azure Arc.</li><li>ServiceNow Discovery and Service Mapping.</li><li>GlideScript or JavaScript applied to ServiceNow.</li><li>Integration between ServiceNow and Dynatrace.</li><li>Monitoring of EUC and Windows Server environments.</li></ul><p><u><em>Qualities Sought</em></u></p><br><br><ul><li>Rigor and organizational skills.</li><li>Analytical thinking and problem-solving ability.</li><li>Autonomy and sense of responsibility.</li><li>User-centricity and quality of service.</li><li>Ability to work in critical environments.</li><li>Good communication and documentation skills.</li><li>Ability to work with multiple technical teams.</li><li>Professional proficiency in French.</li></ul><p><u><em>Certifications Appreciated</em></u></p><br><br><p>Depending on the scope:</p><br><br><ul><li>Microsoft MS-900, MS-102, or MD-102</li><li>Microsoft Azure / Entra ID</li><li>MCSA or MCSE Windows Server</li><li>ServiceNow CSA</li><li>ServiceNow CIS-ITSM</li><li>ITIL Foundation</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br>&nbsp;</p><br><br><ol><li>A first exchange by phone and Teams (or at our offices) with a member of the People &amp; Project team to discuss your profile, the position, and the company</li><li>A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Responsiveness, dynamic exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your 1st day with our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills through Accenture's training catalog and specialized training thanks to our school partnerships.</li><li>Advance your career through our mobility policy.</li><li>Experience extraordinary events with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, football tournament (CAM), Personal Coaching and Development, Top Cake, Barbecue Day, Board Games, Annual Party…)</li><li>Our recruitment is based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br>&nbsp;</li></ul> <br><br> </div>

<p>As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.</p><p>Technical requirements A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency internationally A minimum of 8 GB RAM Windows 11 (All editions except Windows S Mode), or macOS 13.0 or newer A processor with a CPU Mark of at least 9220 , like Intel i5-8400, or stronger ( Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above ) A GPU with a G3D Rating of 4806 , like GTX 760, or stronger 2 Monitors A smartphone usable for two-factor authentication that runs at least: Android 10.0 or newer Apple iOS 16.0 or newer</p><p>We offer The flexibility to work 100% remotely with no wasted commute time and travel costs A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness Innovative digital tools and comprehensive training, with access to our library of online training courses Various learning and career development initiatives throughout the year Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few</p><p><strong>Desired Candidate Profile</strong></p><p>About you You speak and write French at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum) . You are based in Morocco. . You have in-depth gaming knowledge and love anything related to video games You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop You are a fast learner, take initiative and excel at troubleshooting You have a dedicated quiet workspace located within your residence (Optional) Experience in a Customer service environment is a plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The consultant will be responsible for:</p><br><br><p>Checkout &amp; Cart: Cart management, payment and order orchestration.</p><br><br><p>Choose &amp; Plan: Delivery slot booking and logistics mapping.</p><br><br><p>Required missions:</p><br><br><p>● Test Engineering &amp; Functional Quality:</p><br><br><p>○ Design, writing, and execution of functional test plans on Web and Mobile (App) environments.</p><br><br><p>○ Guarantee of non-regression on critical paths with high availability constraints.</p><br><br>● Test Automation (Full Stack):<p>○ Development, maintenance, and execution of Web automation scripts with Playwright / TypeScript.</p><br><br><p>○ Development, maintenance, and execution of Mobile (App) automation scripts with Appium and execution on BrowserStack.</p><br><br><p>○ Integration of automated tests into CI/CD pipelines.</p><br><br> <br> Required profile : <p><em>Bac+5 degree (engineering school or university) in computer science, or equivalent experience</em></p><br><br><p><em>Experience between 3 and 5 years in Back QA Automation</em></p><br><br><p><em>Experience in the retail/mass distribution sector would be an advantage</em></p><br><br><br><p>Required skills</p><br><br><p><strong><em>Must Have</em></strong></p><br><br><p><em>● Design, develop, and maintain automated test scripts with Selenium/Java,</em></p><br><br><p><em>Playwright/Typescript, or Karate DSL</em></p><br><br><p><em>● Test and validate REST APIs with tools like Postman</em></p><br><br><p><strong><em>Nice to Have</em></strong></p><br><br><p><em>● Analyze functional specifications (User Stories) to define automated test cases</em></p><br><br><p><em>● Use the Gherkin language to define test scenarios</em></p><br><br><p><em>● Design, execute, and maintain functional and automated tests on iOS and Android mobile applications with Appium</em></p><br><br><p><em>● Implement and manage CI/CD pipelines for test automation with Jenkins or GitLab CI</em></p><br><br><p><em>● Perform non-regression tests and monitor defects on mobile applications</em></p><br><br><p><em>● Build and maintain relevant datasets for automated tests</em></p><br><br><p><em>● Manage tests and quality monitoring with the Jira XRAY tool</em></p><br><br><p><em>● Apply software quality assurance principles, notably ISTQB</em></p><br><br><p><em>● Apply agile methods, notably Scrum</em></p><br><br><p><em>● Communicate clearly and effectively in writing and orally in French for smooth interactions with business and teams</em></p><br><br><p><em>● Analyze situations and propose appropriate solutions while identifying areas for improvement</em></p><br><br><p><em>● Meet deadlines while maintaining high standards of quality and excellence</em></p><br><br><p><em>● Actively collaborate with team members, share knowledge, and foster a collective spirit to achieve common goals</em></p><br><br><p><em>● Apply a spirit of continuous improvement to optimize practices and results</em></p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010.<br> We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and chats; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level); Experience in a technical support role; Networking experience (IPsec Tunnels, DNS, packet tracing, understanding of ports, role of firewall); Strong understanding of Network infrastructure (VPN, routing, split tunneling, WireGuard connector based tunnels); Strong understanding of network protocols (OpenVPN, IKEv2, WireGuard); Ability to read log files ; Familiarity with operating Windows, Linux, MacOS, Android and iOS ; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with AWS, Azure; Knowledge about function of IDP/SSO (G-Suite, Azure AD); Customer facing experience.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>