Call Center Jobs - Rabat Morocco

<p><b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p><b><br></b></p><p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs &amp; promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p><b>What we look for in candidates</b> </p> <p> </p> <p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p> Requirements <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer &amp; Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/ Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow &amp; Develop</li> <li>Contribute Special Expertise</li> </ul> Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat <br><p><strong>Desired Candidate Profile</strong></p><p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer &amp; Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/ Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow &amp; Develop</li> <li>Contribute Special Expertise</li> </ul>

<p> <b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs &amp; promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p> <b>What we look for in candidates</b> </p> <p> </p> <p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p> Requirements <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer &amp; Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow &amp; Develop</li> <li>Contribute Special Expertise</li> </ul> Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat <br><p><strong>Desired Candidate Profile</strong></p><p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer &amp; Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow &amp; Develop</li> <li>Contribute Special Expertise</li> </ul>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals</p><p>TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p>KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p><p>ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p>Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals</p><p>TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p>KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p><p>ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs &amp; promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat</p><p><strong>Desired Candidate Profile</strong></p><h3>EDUCATION QUALIFICATIONS AND EXPERIENCE:</h3><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li></ul><h3>TECHNICAL SKILLS:</h3><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><h3>KEY ATTRIBUTES:</h3><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><h3>ASPEN COMPETENCIES:</h3><h4>BUSINESS</h4><ul><li>Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li></ul><h4>PEOPLE</h4><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li></ul><h4>SELF</h4><ul><li>Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Université Internationale de Rabat (UIR)</strong> operates within a <strong>strongly performance-driven and competitive culture</strong>, where ambition, academic excellence and institutional reputation are key success drivers. This environment is reinforced by a <strong>significant innovation dimension</strong>, promoting research, experimentation and the development of high-impact projects. The culture is further supported by a <strong>collaborative approach</strong>, encouraging team engagement, knowledge sharing and close leadership. To a lesser extent, structured processes help ensure operational efficiency and reliability across academic and administrative activities. </p><br><br> <br> Job : <p>Reporting to the Head of the Incubation and Entrepreneurship Department under the overall supervision of the General Management of the Innovation and Entrepreneurship Center (CIE).</p><br><br><p><strong>A. Animation, Deployment, and Monitoring of Incubation Programs</strong></p><br><br><ul><li>Cohort Management &amp; Sourcing: Participate in the operational deployment of incubation and acceleration programs, including sourcing, managing application calls, organizing selection committees, and onboarding project leaders.</li><li>Operational Support: Provide individual and group support to students and project leaders (follow-up, first-level mentoring, guidance to appropriate resources, defining roadmaps, and monitoring progress KPIs).</li><li>Animation of the Expert Network: Mobilize, coordinate, and lead the pool of mentors, business experts, coaches, and external speakers suitable for the needs of the supported startups.</li><li>Quality Approach &amp; Labeling: Ensure adherence to the department's quality standards (particularly the Afric'Innov approach) and prepare evaluation juries, demo days, and pitch sessions.</li></ul><p><strong>B. Ecosystem Animation &amp; Community Building</strong></p><br><br><ul><li>Community Dynamization: Animate, structure, and develop the entrepreneurial community of IUR (students, alumni, incubated entrepreneurs, investors, and institutional/industrial partners) through regular engagement activities.</li><li>Events &amp; Learning Expeditions: Participate in the design and logistical organization of key events, training sessions, hackathons, bootcamps, masterclasses, and learning expeditions of the CIE.</li><li>Communication &amp; Promotion: Contribute to content creation (social media, newsletters, success stories, communication materials) highlighting the CIE's activities and the achievements of supported startups.</li></ul><p><strong>C. Project Development, Calls for Applications &amp; Financing</strong></p><br><br><ul><li>Dossier Preparation: Contribute to identifying, preparing, and administratively following up on responses to national and international calls for tenders and projects.</li><li>Reporting &amp; Deliverable Management: Participate in preparing application files, drafting narrative reports, and rigorously tracking deliverables with funders and partners.</li><li>Monitoring &amp; Funding Search: Continuously monitor funding opportunities, competitions, grants, programs, and networks relevant to the CIE and incubated entrepreneurs.</li><li>Synergies &amp; Partnerships: Facilitate connections with funding mechanisms and work closely with members of the CIE team and the university's internal and external partners.</li></ul> <br> <br> Required profile : <p><strong>Operational Skills &amp; Experience</strong></p><br><br><ul><li><strong>Education:</strong> Master's degree (Business School, Engineering School, or University Master's in Management, Entrepreneurship, Communication, or equivalent field).</li><li><strong>Experience:</strong> Proven experience of at least 3 years in program development, community building, entrepreneurship support, or within an incubator/technopark/SME support center.</li><li><strong>Methodologies &amp; Tools:</strong> Strong command of entrepreneurial support tools (Lean Startup, Business Model Canvas, Design Thinking, Prototyping, Pitching), office suite, and digital communication/community management tools.</li><li><strong>Project &amp; Funding Management:</strong> Proven skills in community animation, supporting project leaders, and preparing application/funding dossiers.</li><li><strong>Languages:</strong> Perfect command of French and English, both written and spoken.</li></ul><p><strong>Behavioral Skills (Soft Skills)</strong></p><br><br><ul><li>Results Orientation: Strong results orientation with the ability to foster an active community and ensure timely completion of application files.</li><li>Interpersonal Skills &amp; Service: Excellent interpersonal skills, service-oriented attitude, active listening, and first-level facilitation/mentoring capabilities.</li><li>Autonomy &amp; Organization: Good coordination, organization, and project management skills, with autonomy and rigor in carrying out responsibilities.</li><li>Teamwork &amp; Synergy: Ability to work closely with the internal CIE teams and the university's ecosystem partners.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>Candidates may reside in any of the following areas: Boston, MA or New York state.</strong></p><br><p><br>The Hybrid Sales Team supports Field Sales, operational, and Marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation.</p><br><p>Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement in a quota driven/incentivized role. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and in-person channels with healthcare professionals to achieve brand objectives.</p><br><p>Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starter and can articulate value on a consistent basis through creating positive customer interactions and lasting relationships.</p><br><p>Responsibilities</p><br><ul><li>In-person as well as virtual coverage for field sales vacancies and potentially other business needed support</li><li>Ability to use sales techniques to ensure positive results to assigned list of healthcare professionals</li><li>Verify and complete required data entry including details of the interaction, and any follow through actions in accordance with policies and procedures, ensuring data integrity</li><li>Manage daily sales call activity to optimize time and maximize the achievement of sales objectives</li><li>Listen and respond appropriately to customer questions and needs, ensuring acceptance of, or agreement with a “call plan” objective</li><li>Demonstrate thorough knowledge of products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology within Compliance guidelines</li><li>Successfully complete all product and Compliance training (self-study, testing, field work and classroom training or electronically) and meet training expectations to service customers within the parameters of the program</li><li>Demonstrate effectiveness working independently and in a team environment</li><li>Process customer requests related to product samples and resources in a timely, accurate, and professional manner</li><li>Project a professional company image through all personal and phone interactions with customers and internal partners</li><li>Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions</li><li>Be able to manage call activity and messaging with AbbVie approved best practices and compliance regulations</li><li>Effective and timely communication with Manager</li><li>Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)</li></ul><br>Qualifications<br><br><ul><li>Up to 50-70% travel for in field coverage, national conferences, and training. Requires flexibility to adapt to occasional changes in geographies, travel plans and schedules</li><li>Bachelor’s degree or equivalent experience</li><li>Sales experience preferred / 0-2 years of relevant sales experience is required</li><li>The ability to work independently, highly organized and superior communication skills</li><li>Experience in the healthcare industry involving interaction with physicians and office staff preferred</li><li>Skills demonstrating professional phone etiquette</li><li>Ability to use Microsoft Office, Outlook MS Word, Excel, PowerPoint</li><li>Ability to learn, assimilate information into practice to follow established, mandatory best practices including, but not limited to<ul><li>Daily activity, goals, metrics</li><li>Expedient, usage of database and other core tools</li><li>Maintaining strict quality control standards and performance monitoring</li><li>Partner with field sales, operations, and marketing to further identify methods to improve effectiveness</li></ul></li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for an experienced, highly driven Sales Development Representative (SDR) who is fluent in Arabic and English and thrives in a fast-paced B2B outbound sales environment.<br> This is a high-volume outbound sales role, ideal for someone who is comfortable making 100+ calls per day, confidently engaging decision-makers, handling objections, qualifying prospects, and consistently generating sales opportunities.<br> The successful candidate will have 3+ years of professional experience, proven B2B sales experience, and strong hands-on knowledge of CRM systems.<br> Key Responsibilities Make 100+ outbound calls per day to prospective B2B customers.<br> Prospect, engage, and qualify potential customers through cold calling and outbound outreach.<br> Communicate professionally and confidently with prospects in both Arabic and English .<br> Identify decision-makers and uncover business needs, pain points, and potential sales opportunities.<br> Qualify prospects against defined criteria and book high-quality meetings for the sales team.<br> Handle objections confidently and maintain effective conversations with prospective customers.<br> Maintain accurate and detailed prospect records, activities, notes, and follow-ups within the CRM.<br> Consistently work toward individual and team KPIs, including call volume, meetings booked, qualified opportunities, and conversion rates.<br> Follow structured sales processes and continuously improve messaging and outreach based on performance.<br> Collaborate closely with Account Executives and other members of the sales team.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – required.<br> Fluent professional English – required , with excellent verbal and written communication skills.<br> 3+ years of overall professional experience.<br> Proven B2B sales, business development, or Sales Development Representative experience.<br> Demonstrated experience working in a high-volume outbound environment and the ability to consistently complete 100+ calls per day.<br> Strong cold-calling, prospecting, lead generation, objection-handling, and qualification skills.<br> Proven hands-on experience using CRM platforms to manage leads, activities, pipelines, and follow-ups.<br> Comfortable speaking with business owners, executives, and other decision-makers.<br> Highly target-driven, resilient, organized, and comfortable working against demanding KPIs.<br> Reliable internet connection and a professional remote-working setup.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <ul><li>Design and deliver initial and ongoing training on project products, procedures, and tools</li><li>Share best practices related to customer relations, loyalty, and upselling</li><li>Train employees on insurance products and guarantees, contract management processes, and different customer journeys</li><li>Assess employee learning through role-playing, tests, and evaluations</li><li>Identify areas for individual and team improvement and implement suitable educational actions</li><li>Support advisors in developing their skills and provide close coaching</li><li>Collaborate with managers and operational teams to identify needs and adapt training content</li><li>Track the results of trained employees and propose concrete improvement actions</li><li>Design and update training materials: presentations, exercises, guides, evaluations, and role-playing scenarios</li><li>Participate in the continuous improvement of the training program to directly contribute to performance and customer satisfaction</li></ul> <br> Required profile : <ul><li>Excellent command of French, both spoken and written</li><li>Experience as a Trainer, Coach, or Business Referent in a contact center</li><li>Experience in the insurance sector is highly valued</li><li>Good knowledge of customer relations, loyalty, and cross-selling is a significant asset</li><li>Excellent facilitation, communication, and teaching skills</li><li>Ability to analyze results and identify skill development needs</li><li>Proficiency in computer tools and presentation software</li><li>Pedagogical approach, listening skills, dynamism, and leadership</li><li>Organization, autonomy, and ability to work collaboratively with operational teams</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Technical Support Engineer MENA Region&nbsp;</strong></span></span></p><br><p><span><span>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</span></span></p><br><p><span><span>Join us as a <strong>Technical Support Engineer for the MENA region&nbsp;</strong>on our <strong>Enterprise Technical Support</strong> team in <strong>Casablanca&nbsp;</strong>to do the best work of your career and make a profound social impact.</span></span></p><br><p><span><span><strong>What you’ll achieve</strong></span></span></p><br><p><span><span>As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.</span></span></p><br><p><span><span><strong>You will:</strong></span></span></p><br><ul><li><span><span>Resolve customer-reported issues while working closely with other multi-functional teams</span></span></li><li><span><span>Provide feedback to Engineering for improving product quality and reliability</span></span></li><li><span><span>Determine priority levels while negotiating and setting expectations with customers</span></span></li><li><span><span>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</span></span></li><li><span><span>Drive operational excellence through quality closures and proper escalation of issues</span></span></li></ul><p><span><span><strong>Take the first step towards your dream career</strong></span></span></p><br><p><span><span>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</span></span></p><br><p><span><span><strong>Essential Requirements</strong></span></span></p><br><ul><li><span><span>Excellent communication skills in Arabic and English</span></span></li><li><span><span>Strong problem-solving and troubleshooting skills using operational and diagnostic procedures</span></span></li><li><span>Knowledge of server and storage technologies, or the ability to quickly learn new technologies</span></li><li><span><span>Good understanding of networking fundamentals (WAN/LAN, DNS, DHCP, firewall solutions, load balancing)</span></span></li><li><span><span>Knowledge of current Server Operating Systems such as Windows and Linux</span></span></li></ul><p><span><span><strong>Desirable Requirements</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree or equivalent</span></span></li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br><b>Who We Are</b><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.</p><br><p>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. <b>Read the full Equal Employment Opportunity Policy</b>.</p><br><p>Visit our <b><i>Culture Code</i></b>&nbsp;page to learn more about how we work and lead.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>Technical Support Engineer Spanish Market</strong></span></span></p><br><p><span><span>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</span></span></p><br><p><span><span>Join us as a <strong>Technical Support Engineer for the Spanish Market&nbsp;</strong>on our <strong>Enterprise Technical Support</strong> team in <strong>Casablanca&nbsp;</strong>to do the best work of your career and make a profound social impact.</span></span></p><br><p><span><span><strong>What you’ll achieve</strong></span></span></p><br><p><span><span>As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.</span></span></p><br><p><span><span><strong>You will:</strong></span></span></p><br><ul><li><span><span>Resolve customer-reported issues while working closely with other multi-functional teams</span></span></li><li><span><span>Provide feedback to Engineering for improving product quality and reliability</span></span></li><li><span><span>Determine priority levels while negotiating and setting expectations with customers</span></span></li><li><span><span>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</span></span></li><li><span><span>Drive operational excellence through quality closures and proper escalation of issues</span></span></li></ul><p><span><span><strong>Take the first step towards your dream career</strong></span></span></p><br><p><span><span>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</span></span></p><br><p><span><span><strong>Essential Requirements</strong></span></span></p><br><ul><li><span><span>Excellent communication skills in Spanish and English</span></span></li><li><span><span>Strong problem-solving and troubleshooting skills using operational and diagnostic procedures</span></span></li><li><span><span>Knowledge of server and storage technologies, or the ability to quickly learn new technologies</span></span></li><li><span><span>Good understanding of networking fundamentals (WAN/LAN, DNS, DHCP, firewall solutions, load balancing)</span></span></li><li><span><span>Knowledge of current Server Operating Systems such as Windows and Linux</span></span></li></ul><p><span><span><strong>Desirable Requirements</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree or equivalent</span></span></li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br><b>Who We Are</b><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.</p><br><p>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. <b>Read the full Equal Employment Opportunity Policy</b>.</p><br><p>Visit our <b><i>Culture Code</i></b>&nbsp;page to learn more about how we work and lead.</p><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the growth of the service center dedicated to supporting the connected vehicle platform.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Level 2 Multimedia Support, your role is to coordinate the resolution of incidents in compliance with SLAs, manage the incident documentation database, and ensure the overall improvement of the quality and availability of the service.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the customer incident backlog received from level N1, from reception to resolution (information gathering, analysis, testing, monitoring and capitalization).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform preliminary analyses using the tools provided</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage escalations, inform L1s about the progress of the solution.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To come and implement the appropriate corrective processes</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Investigate the incidents thoroughly</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow-up of incidents escalated to the N3 team.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the documentation for the processing of internal tickets for the team.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain N2/N3 synergy and share blocking problems.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the quality meeting.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the team's autonomy at the N1 climbing chain levels closest to clients. Company description</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac +2 BAC +3 in Computer Science/ Networks and telecommunications/industrial..</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Methodological: references and standards: ITIL V3, ISO 20000,</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Salesforce, Confluence.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication skills in French (written/spoken)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good English (written/spoken)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good analytical skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Orient solution</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good team spirit and sense of service</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br>Job Description<br><p>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving - observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be a part of our journey.</p><br><br>Terminal PlannerWhat We Can Offer<p>At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement means every team member has the opportunity to develop their skills and advance their careers by continuously refining how we work. Experience a diverse, multinational workplace where your operational insights directly influence how we work.</p><br><br><ul><li><p>Work within an Integrated Operations Centre environment that supports collaboration across planning and operational teams.</p><br><br></li><li><p>Develop expertise in advanced terminal operating systems and vessel and yard planning processes.</p><br><br></li><li><p>Contribute to continuous improvement initiatives that enhance operational performance and efficiency.</p><br><br></li><li><p>Gain exposure to a global terminal network and industry-leading operational practices.</p><br><br></li></ul>Key Responsibilities<ul><li><p>Plan and coordinate vessel operations, ensuring accurate cargo control, vessel-related EDIs, load lists, and planning documentation are delivered on time.</p><br><br></li><li><p>Collaborate with shipping lines, liner operations teams, and global stowage planners to resolve discrepancies and support safe, efficient vessel operations.</p><br><br></li><li><p>Prepare and communicate load and discharge sequences while maintaining accurate operational updates within terminal systems.</p><br><br></li><li><p>Monitor vessel stability, safety compliance, and operational performance throughout execution.</p><br><br></li><li><p>Execute yard planning strategies through effective container decking, terminal operating system configuration, and inventory management.</p><br><br></li><li><p>Develop contingency plans to minimize unproductive moves and maintain operational continuity during exceptions or disruptions.</p><br><br></li><li><p>Monitor yard integrity, equipment utilization, and operational metrics while supporting continuous improvement across terminal operations.</p><br><br></li></ul>What We Are Looking For<ul><li><p>Continuous improvement mindset: we are looking for someone who brings a thoughtful improvement mindset, curious about how work gets done and motivated to make meaningful, sustainable improvements over time.</p><br><br></li><li><p>Master's degree or Engineering degree in a relevant field such as IT, Mechanical Engineering, Automation, Civil Engineering, Industrial Engineering, Statistics, Business Administration, or a related discipline.</p><br><br></li><li><p>At least one year of experience in a similar planning, operations, or logistics-related role.</p><br><br></li><li><p>Strong planning, organizational, and analytical skills with the ability to identify solutions and respond effectively to operational exceptions.</p><br><br></li><li><p>Advanced computer skills and the ability to work confidently with operational systems and data-driven processes.</p><br><br></li><li><p>Ability to maintain a high standard of work quality under pressure while managing multiple priorities.</p><br><br></li><li><p>Strong teamwork, collaboration, and relationship-building skills, combined with the ability to work independently when required.</p><br><br></li><li><p>Advanced verbal and written communication skills in English, supported by a high degree of integrity and professionalism.</p><br><br></li></ul>About the Role<p>As a Terminal Planner, you will play a key role in ensuring the efficient planning and execution of vessel and yard operations. Working within the Integrated Operations Centre, you will use terminal operating systems and planning processes to support safe, productive, and reliable terminal operations.</p><br><br><p>You will be responsible for coordinating operational activities across multiple stakeholders, including shipping lines, planning teams, and terminal operations personnel. Your focus will be on ensuring optimal resource utilization, maintaining operational continuity, and supporting the achievement of productivity and capacity targets.</p><br><br><p>Success in this role requires strong analytical thinking, attention to detail, and the ability to make informed decisions in a fast-paced operational environment. You will contribute to both day-to-day execution and continuous improvement initiatives, helping to strengthen the efficiency, flexibility, and dependability of terminal operations.</p><br><br><p>If you enjoy solving operational challenges, working collaboratively with diverse teams, and using technology to drive performance, we would like to hear from you.</p><br><br><p>#LIPOST</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing&nbsp; </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>.&nbsp;</span></span></span></p><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced Software Development Manager to lead and scale a multidisciplinary engineering organization of 30+ engineers at our Morocco Development Center. This leader will be accountable for people leadership, engineering execution, operational excellence, and talent development across work spanning Oracle Support, Oracle Operations, AI data platforms, AI-enabled capabilities, and related software engineering initiatives.</p><br><p>The successful candidate combines strong engineering judgment with a proven ability to lead teams of engineers and senior technical professionals, create clarity across a diverse portfolio, and build an inclusive, high-performing organization.</p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p>As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture.<br><span>Lead, coach, and develop an engineering organization of 30 or more employees, including engineering managers, technical leads, and individual contributors.</span></p><br><ul><li><p><span>Set a clear operating model, organizational structure, goals, and priorities that align local execution with broader product, support, data, and AI strategies.</span></p><br></li><li><p><span>Deliver reliable, secure, scalable software and operational improvements across assigned initiatives.</span></p><br></li><li><p><span>Partner closely with global engineering, product, support, data, security, and operations teams to define roadmaps, resolve dependencies, and deliver measurable outcomes.</span></p><br></li><li><p><span>Establish a culture of customer focus and operational excellence, particularly for work supporting Oracle customers and production services.</span></p><br></li><li><p><span>Drive engineering best practices, including architecture reviews, design quality, code quality, testing, release readiness, incident management, and post-incident learning.</span></p><br></li><li><p><span>Use data to manage delivery health, quality, reliability, customer impact, hiring progress, engagement, and workforce capacity.</span></p><br></li><li><p><span>Build and execute talent plans: hiring, onboarding, performance management, career development, succession planning, and retention.</span></p><br></li><li><p><span>Develop technical and leadership capability in modern data, cloud, automation, and AI technologies, ensuring practical and responsible adoption.</span></p><br></li><li><p><span>Foster an inclusive, collaborative environment that encourages ownership, innovation, continuous improvement, and transparent communication.</span></p><br></li><li><p><span>Represent the Morocco Development Center in cross-functional planning, leadership forums, and global stakeholder discussions.</span></p><br></li><li><p><span>Manage headcount, staffing plans, budgets, and vendor or partner relationships as applicable.</span></p><br></li></ul><span>Required Qualifications</span><ul><li><p><span>Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</span></p><br></li><li><p><span>10+ years of software engineering, systems engineering, data engineering, or related technical experience.</span></p><br></li><li><p><span>5+ years of people-management experience, including experience managing managers and/or leading sizable engineering teams.</span></p><br></li><li><p><span>Demonstrated success delivering complex software, platform, support, data, or AI-related initiatives across multiple teams and stakeholders.</span></p><br></li><li><p><span>Strong understanding of modern software development practices, cloud services, operational reliability, security, and agile delivery.</span></p><br></li><li><p><span>Experience leading teams that support production systems or enterprise customers, including incident response and service improvement.</span></p><br></li><li><p><span>Ability to translate business and customer needs into clear technical priorities and executable plans.</span></p><br></li><li><p><span>Excellent communication, stakeholder-management, and organizational leadership skills.</span></p><br></li><li><p><span>Professional fluency in English; French and/or Arabic are strongly preferred.</span></p><br></li></ul><span>Preferred Qualifications</span><ul><li><p><span>Experience in enterprise software, cloud infrastructure, developer platforms, data platforms, analytics, machine learning, or generative AI.</span></p><br></li><li><p><span>Experience working in a global, distributed engineering organization.</span></p><br></li><li><p><span>Experience building or scaling engineering teams in Morocco or the broader EMEA region.</span></p><br></li><li><p><span>Familiarity with Oracle products, Oracle Support processes, or enterprise customer environments.</span></p><br></li><li><p><span>Experience with workforce planning, organizational design, and budget management.</span></p><br></li></ul><br>Qualifications:<br><p>Career Level - M2</p><br> </div>

<p> <b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs &amp; promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p> <b>What we look for in candidates</b> </p> <p> </p> <p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p> Requirements <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer &amp; Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow &amp; Develop</li> <li>Contribute Special Expertise</li> </ul> Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat <br><p><strong>Desired Candidate Profile</strong></p><p> <b>What we look for in candidates</b> </p> <p> </p> <p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p> Requirements <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer &amp; Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow &amp; Develop</li> <li>Contribute Special Expertise</li> </ul>

<p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join the world of international banking</font></font></strong> </p> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Put your customer service skills to work for an internationally renowned financial institution.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The banking sector is built on rigor, trust, and excellence. At Foundever Rabat, we support a leading international financial institution. We are looking for bilingual Customer Service Advisors to provide its clients with service that meets the high standards of the sector.</font></font></p> <p> </p> <p> </p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">WHAT YOU WILL DO:</font></font></strong> <p> <strong> <em>Relation client</em> </strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage incoming level 1 calls from international clients</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to inquiries about banking products and services</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting clients and efficiently processing their requests</font></font></li> </ul> <p> <strong> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Complaints Management &amp; Compliance</font></font></em> </strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Handling complaints with professionalism, empathy and rigor</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to the procedures, quality standards and confidentiality requirements specific to the banking sector.</font></font></li> </ul> <p> <strong> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring &amp; quality of service</font></font></em> </strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accurately document each interaction within internal tools and systems</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee a high-quality customer experience and contribute to customer satisfaction and loyalty</font></font></li> </ul> <p> </p> <p> </p> <br><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French and English [level C1]</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in customer service, call centers, or the banking/financial sector is a plus.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and listening skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, discretion and respect for confidentiality</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficient with computer tools and managing multiple systems</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability and comfort level to work night shifts</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Empathy, patience, and a solution-oriented mindset</font></font></li> </ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be responsible for:</font></font></p> <ul> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Architecture and technical roadmap</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Develop the technical roadmap with the Product Owner, design and validate architectures according to standards. Conduct studies, POCs, migrations, and address obsolescence.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operations and continuous improvement</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Provide expert Level 3 support, diagnose major incidents, supervise SBCs/trunks/Teams, analyze media quality, and automate monitoring. </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Projects and security</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Lead scoping, testing, deployments, integrate encryption/certificates, and contribute to cybersecurity audits.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordination</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Leading teams (network, Teams, Exchange, cybersecurity), training, and documentation. Company description</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Joining ALTEN MAROC means benefiting from:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse career paths with career opportunities, internal, sectoral, geographical and professional mobility.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certification and diploma-granting training courses.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regular events to combine well-being and performance. Qualifications</font></font></li></ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 7 years in critical VoIP telephony, with references in critical environments. Experience in Level 3 support, voice security, and automation (scripts, PowerShell, JSON).</font></font></strong> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills:</font></font></strong> </p> <ul> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Techniques</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : SIP, RTP/SRTP, QoS/DSCP, SBC, operator interoperability, Teams Phone, Direct Routing, SIP trunks, dialing policies, Teams Admin Center.</font></font></p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Network</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : IP, routing, NAT, firewall.</font></font></p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : PowerShell, JSON, AudioCodes/Oracle/Ribbon, Cisco CUCM/Avaya/Alcatel-Lucent/Mitel, Kurmi/Poly, Python, API/Graph, CI/CD. </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Methodologies</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Agile, ITIL, FinOps, approval, observability.</font></font></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma of a Bac+5 in engineering school or equivalent university degree with a specialization in computer science, or demonstrating equivalent significant experience.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic team in the <strong>electronics</strong> sector! We are looking for a passionate <strong>Customer Service Representative</strong> to join our branch in <strong>Casablanca</strong>. Your role will be essential in supporting our customers and strengthening our market presence.</p><br><br><p>Your main goal will be to ensure an exceptional customer experience, build loyalty with our existing customers, and actively contribute to developing our client base. You will embody our company's values by offering quality, personalized service.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Manage incoming customer requests via phone, email, and chat.</li><li>Provide accurate information about our products and services.</li><li>Process orders, complaints, and returns in accordance with procedures.</li><li>Identify customer needs and propose suitable solutions.</li><li>Monitor customer satisfaction and implement corrective actions if necessary.</li><li>Contribute to achieving set sales targets.</li></ul> <br> <br> Required profile : <p>A <strong>3-year university degree</strong> (Bac +3) is required, ideally in <strong>Sales / Trade / Export</strong> or a specialization in <strong>call centers</strong>.</p><br><br><p>1 to 3 years of experience in a similar role is desired. Previous experience in the electronics sector would be a appreciated plus.</p><br><br><p>We are looking for someone with excellent interpersonal skills, strong listening abilities, and a high capacity for adaptation. You have excellent spoken and written French skills. You are organized, proactive, and have a customer service mindset. Proficiency in basic computer tools is essential.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Human Resources Department, your main responsibilities will include:<br>Recruitment and onboarding<br>- Develop, implement, and oversee the FMPS recruitment policy.<br>- Develop and implement suitable onboarding programs to help new hires settle in and adapt to the FMPS culture.<br>- Stay informed about employment market trends and innovative recruitment practices.<br>- Prepare regular reports on the progress of recruitment projects and present them to management.<br>- Strengthen the FMPS employer brand by developing a strategy aligned with the Foundation's values, vision, and mission.</p><br><br><p><br>Internal mobility and promotion<br>- Design, implement, and manage the internal mobility and promotion strategy.<br>- Regularly adjust the mobility policy based on feedback from employees.<br>Career management<br>- Develop and implement a career management policy aligned with the overall strategy of the FMPS.<br>- Anticipate medium and long-term career developments of employees through workforce planning.<br>- Develop and lead career management processes (annual reviews, career assessments, etc.).<br>- Define and manage, in coordination with the Moroccan Center for Training in Early Childhood Professions, training plans that match job needs and market changes;<br>- Create or update key HR tools: job reference frameworks, job mapping, skills frameworks, job descriptions, role definitions.</p><br><br><p>Skills assessment<br>- Prepare, implement, and monitor the annual assessment process.<br>- Design and deploy suitable skills assessment tools (checklists, tests, etc.).<br>- Communicate assessment results and analyze them.<br>- Ensure the transparency and fairness of the assessment process for internal recruitments, or implement an alternative system if necessary.</p><br><br><p>HR Reporting and monitoring<br>- Track HR and social indicators (social balance sheet, age pyramid, turnover rate, organizational charts, absenteeism, etc.).<br>- Monitor new practices and trends in HR development.<br>- Ensure the development and execution of projects and action plans within your scope and report on them.</p><br><br><p>The HR Development Manager may be asked to carry out other tasks not mentioned above.<br>&nbsp;</p><br><br> <br> Required profile : <p>- Hold a Master's degree (Bac+5) or equivalent in Human Resources Management.<br>- Have at least five (5) years of successful experience in a similar role.<br>- Proficient in HR management tools (HRIS).<br>- Knowledge of project management techniques and tools.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>As part of our international service center in Casablanca, we are recruiting a Java/Angular tech lead who is passionate about new technologies, curious, and demanding.<br>Within a dynamic project team for LegalEntityRef (the group's B2B reference system. A tool for cataloging, managing, and organizing companies), you will be responsible for:</p><br><br><ul><li>Develop application modules</li><li>Ensure clean code is produced, integrate industrialization tools, and verify application consistency</li><li>Analyze and implement proposed solutions and user stories</li><li>Provide technical support to the development team</li><li>Contribute to micro-services breakdown and deployment via GITLAB CI CD</li><li>Contribute to production releases</li><li>Write technical documentation</li><li>Analyze and correct feedback following acceptance testing phases</li><li>Design robust and scalable technical architectures.</li><li>Perform code reviews and provide feedback to developers.</li><li>Train and mentor junior developers on best practices and techniques.</li><li>Participate in defining development standards and code conventions.</li><li>Collaborate with product teams to ensure technical solutions meet business needs.</li><li>Monitor application performance and propose optimizations. </li></ul> <br> <br><br> </div>