Computer Technician Jobs in Morocco
2199 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >Context</font></font></p> <p><font dir="auto" ><font dir="auto" >As part of the development of its IT outsourcing and user support activities, our IT services company is looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Level 1/Level 2 Support Lead</font></font></strong><font dir="auto" ><font dir="auto" > . As a true operational expert, you will manage the local and remote support activities, guarantee the quality of service delivered to clients and support the skills development of technicians.</font></font></p> <p><font dir="auto" ><font dir="auto" >Main missions</font></font></p> <p><font dir="auto" ><font dir="auto" >Management of Support Activities</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Supervise the daily activity of the N1 and N2 support teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with SLAs and contractual commitments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prioritize incidents and coordinate resolution actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor key performance indicators (KPIs) and produce associated reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and lead team meetings and operational points.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Incident and request management</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Responding to complex or critical incidents requiring advanced expertise.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure escalation to N3 teams, publishers or suppliers when necessary.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the quality of ticket processing and compliance with procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in crisis management and escalation cells.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Functional management and support</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >To provide functional supervision to N1 and N2 technicians.</font></font></li> <li><font dir="auto" ><font dir="auto" >To distribute the workload and optimize available resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >To train and support employees in their skills development.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the application of ITIL best practices and internal processes.</font></font></li> </ul> <p>Am lioration continue</p> <ul> <li><font dir="auto" ><font dir="auto" >Identify areas for improvement in support processes.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the creation and updating of the knowledge base.</font></font></li> <li><font dir="auto" ><font dir="auto" >Propose actions aimed at reducing the volume of recurring incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to projects for the transformation and improvement of support tools.</font></font></li> </ul> <p>Relation client</p> <ul> <li><font dir="auto" ><font dir="auto" >to be the preferred point of contact for clients on operational matters.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in monitoring committees and service reviews.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure proactive communication on major incidents and action plans.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p>Comp tences techniques</p> <p><font dir="auto" ><font dir="auto" >Systems and Environments</font></font></p> <ul> <li>Windows 10/11</li> <li>Windows Server</li> <li>Microsoft 365</li> <li>Active Directory / Azure AD (Entra ID)</li> <li>Exchange Online</li> <li>Teams</li> <li><font dir="auto" ><font dir="auto" >Intune (appr ci )</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Networks</font></font></p> <ul> <li>TCP/IP</li> <li><font dir="auto" ><font dir="auto" >LAN / WAN</font></font></li> <li>VPN</li> <li><font dir="auto" ><font dir="auto" >Wi-Fi</font></font></li> <li>DNS / DHCP</li> </ul> <p><font dir="auto" ><font dir="auto" >Tools</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Remote access tools</font></font></li> <li>Supervision et monitoring</li> <li>Suite Microsoft Office</li> </ul> <p>M thodologies</p> <ul> <li>ITIL Foundation ou quivalent</li> <li><font dir="auto" ><font dir="auto" >Incident, problem and change management</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Search profile</font></font></p> <p>Formation</p> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in Computer Science, Networks or Information Systems.</font></font></li> </ul> <p>Exp rience</p> <ul> <li><font dir="auto" ><font dir="auto" >Significant experience in N1/N2 user support.</font></font></li> <li><font dir="auto" ><font dir="auto" >Successful first experience in coordinating or managing a support team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Leadership and ability to unite a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent customer service skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Priority management and stress resistance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, autonomy and proactivity.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Key Performance Indicators (KPIs)</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Compliance with SLAs.</font></font></li> <li><font dir="auto" ><font dir="auto" >First-level solution rate.</font></font></li> <li><font dir="auto" ><font dir="auto" >Average incident handling time.</font></font></li> <li>Satisfaction client (CSAT).</li> <li><font dir="auto" ><font dir="auto" >Number of incidents r currents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Quality and completeness of the documentation.</font></font></li></ul></div><p></p></section>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p>As part of the EU & Africa IT Team, the UI Application Developer works closely with work stream leaders to understand business requirements and develop application-based visual representations of Lear use case data to support stakeholders in making informed decisions.</p><br>
<p>The UI application developer will work closely with Data Scientists to utilize ML models to deliver end to end solutions to use cases as well as assuming responsibility for the development of a user interface. The UI Application Developer will have an eye for good user design and usability with a focus on developing tools for manufacturing operations. </p><br><br><br><b>Responsibilities</b> <br><ul>
<li>Manages execution of data focused projects using Lear’s data analytics and application platform.</li>
<li>Participates in developing application-based solutions to Lear use cases from initial concept / problem statement</li>
<li>Supports the development of a standard toolset to be used across Lear for data analysis and stakeholder presentation</li>
<li>Contextualises statistical information to showcase trends and patterns from various disparate data sources.</li>
<li>Develops interactive dashboards that capable of populating visuals with real time data.</li>
<li>Works with technologies both new and old to integrate separate data feeds to transform and map into new scalable datasets.</li>
<li>Ensuring documentation and procedures are maintained in accordance with internal practices (ITPM)</li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li>Master’s degree in Computer Science, Systems, or comparable Electronic Discipline.</li>
<li>Experience with data for ML purposes and providing visualization methods that support the use of these tools </li>
<li>Knowledge of architectural patterns for efficient UI development and execution.</li>
<li>Experience of operating with PowerBI platform</li>
<li>Familiarity with HTML / CSS Application Development Platforms.</li>
<li>Confidence in presenting and interfacing with senior stakeholders from multi-cultural backgrounds and functional disciplines</li>
<li>Minimum of 3 years work experience within application design and development for operational use cases </li>
<li>Fluency in English language both written and verbal.</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise.
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<br> Job : <p>Within our project teams, you will be involved in the development and evolution of Full Stack <strong>Java / React</strong> business applications for major clients, in complex technical environments. As a Software Engineer, your main tasks will be:</p><br><br><ul><li>Design, develop, and maintain robust and scalable backend Java and frontend React applications.</li><li>Participate in the analysis of functional needs and the technical design of solutions.</li><li>Implement modern architectures (REST API, microservices...).</li><li>Ensure code quality through best development practices (clean code, testing, CI/CD).</li><li>Collaborate closely with multidisciplinary teams (QA, DevOps, architects, business stakeholders) in an Agile environment.</li><li>Participate in code reviews and contribute to the continuous improvement of application performance and quality.</li><li>Be proactive in technical choices and application evolutions.</li></ul> <br> Required profile : <ul><li>Graduate of a Bac+4/+5 in computer science or equivalent.</li><li>Confirmed experience of 5 years or more in Full Stack Java / React development.</li><li>Very good command of Java (Spring, Spring Boot) and React (Hooks, Redux or equivalent).</li><li>Good knowledge of modern web architectures (REST API, microservices) and relational databases.</li><li>Comfortable in an Agile environment.</li><li>Autonomy, rigor, analytical skills, and team spirit.</li></ul> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Warehouse Associates are accountable for accurately performing a combination of manual and automated tasks necessary for receipt, storage, transporting, picking, packing, shipping, staging, delivery etc. of product that may be hazardous, temperature sensitive, or of high value amid continuously demonstrating behaviors aligned with Abbvie’s attributes and values.</p><br><p>Responsibilities</p><br><ul><li>Comply with all appropriate policies and procedures to successfully maintain training, safety, GxP, and governmental agency standards.</li><li>Ability to comprehend and accurately process paperwork in accordance with policies and procedures.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>Responsible for cross-training in multiple areas of the operation while maintaining a low level of quality mistakes.</li><li>Accurately receive and inspect inbound product/material for infestation, overages, shortages, and damages (OS&D).</li><li>Efficiently and correctly pick customer orders for shipment, ensuring that the correct number and type of product is picked.</li><li>Transfers and locates material/product to general storage areas or shipping locations.</li><li>Verify quantity, quality, labeling and address with the customer’s order to ensure outgoing shipments are complete and accurate.</li><li>Demonstrate expertise and serve as the subject matter expert (SME) during compliance audits. Maintain open communication with leadership regarding audit findings and proposes plan of action for resolution.</li><li>Maintain valid driver’s license required for driving departmental vehicles.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma or GED with 5+ years of related experience preferably within a pharmaceutical operations setting.</li><li>Accurately complete basic math calculations. Ability to read and understand training documents, product labeling and warehouse signage written in English.</li><li>Pass medical screening and/or background checks conducted by local, state, and federal authorities.</li><li>Self-motivated with ability to work in a fast-paced positive team-oriented environment, with moderate supervision an emphasis on customer satisfaction.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>5+ years working with ERP system, preferably SAP. Familiarity with Microsoft office products, general computer skills and RF scanners required. Ability to analyze, think creatively, decide, an effectively communicate verbally and written.</li><li>Very strong working knowledge applying CDA, TSA, IATA, DOT, IMDG and/or FTZ compliance regulations for the receiving and shipping of materials</li><li>Capable to lift 50 lbs., and/or more with assistance. Able to bend, reach, stoop, climb, stand and walk for entire shift of 8 hours or more.</li><li>Ability to work in an atmosphere range of -20°C to 30°C (-4°F to 86°F), wearing the required Personal Protective Equipment (PPE) to complete assigned tasks.</li><li>Operate various types of material handling equipment including but not limited to forklifts, hand tools and other devices operated in a warehouse environment while maintaining the highest level of productivity and accuracy.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p>As a Data Scientist at Oracle MADC, you will play a pivotal role in shaping the future of Oracle offerings. You will be part of an innovative team who works with cutting edge technologies to bring AI capabilities into Oracle products. </p><br><p><strong>In this role you will:</strong></p><br><ul><li>Design, develop, and maintain AI and ML models (including Generative AI), ensuring it meets the high standards required by Oracle.</li><li>Perform data processing, cleansing and quality verification (Data Engineering)</li><li>Ensure data curation by implementing proper labeling and classifications.</li><li>Leverage NLP techniques to categorize textual inputs while considering different aspects such as NL intent complexities etc.</li><li>Conduct rigorous testing and validation processes to ensure the models' accuracy and efficiency.</li><li>Stay updated with the latest advancements in AI and machine learning, applying innovative techniques and methodologies to continually enhance our systems.</li><li>Engage with stakeholders to translate complex business requirements into robust technical solutions.</li><li>Participate in the full lifecycle of the project, from conception through deployment and ongoing maintenance, ensuring they align with our strategic objectives and deliver maximum value.</li></ul><p><strong>Requirements</strong></p><br><ul><li>Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science or related field.</li><li>A minimum of 2 years of experience developing machine learning algorithms and data science.</li><li>Extensive knowledge of large language models and natural language processing techniques.</li><li>Good knowledge of SQL.</li><li>Strong proficiency in programming languages such as Python, Java, or C++.</li><li>Excellent problem-solving skills and the ability to work independently on complex projects.</li><li>Strong communication and collaboration skills, with a proven track record of working effectively in cross-functional teams.</li><li>Demonstrated ability to deliver high-quality software products within a fast- paced, dynamic environment.</li></ul><p><strong>What we will offer you</strong></p><br><ul><li>A competitive salary with exciting benefits.</li><li>Learning and development opportunities to advance your career.</li><li>An Employee Assistance Program to support your mental health.</li><li>Employee resource groups that champion our diverse communities</li><li>Core benefits such as life insurance, and access to retirement planning</li><li>An inclusive culture that celebrates what makes you unique</li></ul><p>Career Level - IC3</p><br><p><span><strong>#LI-Onsite</strong></span></p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.<br>Qualifications:<br><p>Career Level - IC3</p><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Developing and maintaining data transformation pipelines with DBT.</li><li>Handling and processing large volumes of data using BigQuery and advanced SQL.</li><li>Managing data flows and integration with Pub/Sub.</li><li>Automating data workflows using GitLab CI/CD and Docker Compose.</li><li>Developing batch processes for feeding and exporting data flows.</li><li>Deploying generic UIs through SQL inserts.</li><li>Developing Shell Bash scripts in a Linux environment.</li><li>Using the internal Carrefour framework (Génépi).</li><li>Collaborating with the Flux team in an Agile environment.</li></ul> <br> Required profile : <p>Graduated with a Bac+5 (Master's degree) from an engineering school or equivalent university with a specialization in computer science, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: +7 years in Data Engineering.</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>DBT, advanced SQL, BigQuery, GCP, Pub/Sub, GitLab CI/CD, Docker Compose, PostgreSQL, Linux, Shell Bash, Git, Vim, Agile Scrum.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b><font dir="auto" ><font dir="auto" >Job Description </font></font></b><div> <ul> <li><font dir="auto" ><font dir="auto" >Mastering back-end development with NodeJS 16 and ExpressJS.</font></font></li> <li><font dir="auto" ><font dir="auto" >Have solid experience with creating and maintaining RESTful APIs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Be able to write unit and integration tests with Jest.</font></font></li> <li><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >Have a thorough knowledge of the PostgreSQL</font></font></strong><font dir="auto" ><font dir="auto" > database </font><font dir="auto" >.</font></font></li> <li><font dir="auto" ><font dir="auto" >be familiar with API documentation tools like Swagger.</font></font></li> <li><font dir="auto" ><font dir="auto" >Have an understanding of the concepts of OAuth and OIDC authentication.</font></font></li> <li><font dir="auto" ><font dir="auto" >be comfortable with Git version control tools (BitBucket).</font></font></li> <li><font dir="auto" ><font dir="auto" >Having experience with Bash scripts to automate tasks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Have a good knowledge of the Linux Debian (Ubuntu) environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >to be able to work with Google APIs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Possess excellent written and oral </font></font><strong><font dir="auto" ><font dir="auto" >communication</font></font></strong><font dir="auto" ><font dir="auto" > skills: Ability to produce high-quality deliverables and reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Having an </font></font><strong><font dir="auto" ><font dir="auto" >analytical mindset</font></font></strong><font dir="auto" ><font dir="auto" > and a commitment to continuous improvement: Ability to evaluate code and its impacts, as well as to question existing solutions in order to improve them.</font></font></li> <li><font dir="auto" ><font dir="auto" >Having the ability to </font></font><strong><font dir="auto" ><font dir="auto" >step back</font></font></strong><font dir="auto" ><font dir="auto" > : The ability to evaluate problems objectively and propose solutions for improvement.</font></font></li> <li><font dir="auto" ><font dir="auto" >Having a </font></font><strong><font dir="auto" ><font dir="auto" >team spirit</font></font></strong><font dir="auto" ><font dir="auto" > : Ability to collaborate effectively with team members to achieve common goals.</font></font></li> <li>Ma triser les concepts d Agilit (<strong>Scrum</strong>, Sprint Planning, Backlog ).</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li><font dir="auto" ><font dir="auto" >A Master's degree (Bac+5) from an engineering school or equivalent university qualification with a specialization in computer science, or equivalent significant experience.</font></font></li> <li><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >7 years</font></font></strong><font dir="auto" ><font dir="auto" > of </font><strong><font dir="auto" >JavaScript</font></strong><font dir="auto" > experience</font></font><strong><font dir="auto" ></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Experience in the retail or mass distribution sector would be an asset.</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <u> <em> <strong>Mission</strong> </em> </u> </p> <p><font dir="auto" ><font dir="auto" >As a ServiceNow Tech Lead, you will be responsible for the design, technical management, and implementation of ServiceNow solutions to meet business needs and ensure the quality of developments. You will support the technical teams in architectural choices, development best practices, and platform evolution.</font></font></p> <p><font dir="auto" ><font dir="auto" >Main responsibilities</font></font></p> <ul> <li> <p><font dir="auto" ><font dir="auto" >To technically manage the implementation and evolution projects of the ServiceNow platform.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Design robust, scalable architectures aligned with ServiceNow standards.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >To guide and support developers in design and development activities.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in scoping workshops and gather functional and technical requirements.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >To guarantee the quality of the code, the performance and the maintainability of the solutions developed.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Define and apply best practices for development, integration and deployment.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Conduct code reviews and support the skills development of the teams.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Oversee integrations with third-party systems via API, Web Services or middleware.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Provide advanced technical support and resolve complex problems.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in defining the technical roadmap and the continuous improvement of the platform.</font></font></p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <u> <em> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </em> </u> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+5) in computer science or equivalent.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Proven experience (5 years or more) on ServiceNow with experience in technical management.</font></font></p> </li> <li> <p>Ma trise du d veloppement ServiceNow : Business Rules, Client Scripts, Script Includes, Flow Designer, UI Policies, ACL.</p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience across multiple modules: ITSM, CSM, HRSD, </font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good mastery of integrations (REST, SOAP, APIs).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of Agile/Scrum methods.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Ability to lead a technical team and support architectural decisions.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good level of communication and ability to interact with technical and professional stakeholders.</font></font></p> </li> </ul> <p>Comp tences appr ci es</p> <ul> <li> <p>Certifications ServiceNow (CSA, CAD, CIS),</p></li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Sothema</strong> operates within a <strong>performance-driven and competitive culture</strong>, where ambition, results orientation and customer focus are key priorities. This dynamic is closely balanced by a <strong>collaborative environment</strong> that promotes trust, teamwork and close leadership. The company also relies on a <strong>structured organization</strong> to ensure efficiency, quality and process consistency. An <strong>innovation component</strong> further complements this balance, supporting adaptability and continuous improvement.
</p><br><br>
<br> Job : <p>As part of accelerating its Data, Digital, and AI transformation, SOTHEMA is hiring a Senior Data & Digital Project Manager to lead strategic projects with high added value.</p><br><br><p>Reporting to the Digital & Data team, they will be responsible for managing Data and Digital projects from start to finish, from scoping to production launch, ensuring coordination between business teams, Development teams, Data Engineering, Infrastructure, Security, and external partners.</p><br><br><p>As a true conductor of transformation projects, they will ensure alignment between business needs, digital solutions, and data usage to create value for the company.</p><br><br> <br> <br> Required profile : <p><strong>Management of Data & Digital Projects</strong></p><br><br><p>Manage the entire lifecycle of Data and Digital projects (scoping, design, planning, execution, testing, deployment, and change support).<br>Coordinate projects involving application development, digital platforms, BI solutions, AI projects, or digital transformation initiatives.<br>Develop schedules, track workloads, budgets, risks, and performance indicators.<br>Ensure compliance with deadlines, costs, quality, and business objectives.<br>Prepare and lead various governance meetings.<br> </p><br><br><p><strong>Gathering and Formalizing Business Needs</strong></p><br><br><p>Gather, analyze, and challenge the needs of different business departments.<br>Translate functional needs into clear functional specifications for the Development, Data Engineering, and BI teams.<br>Participate in the design of digital solutions, ensuring their alignment with business objectives.<br>Prioritize needs and contribute to defining the project roadmap.<br> </p><br><br><p><strong>Coordination of Multidisciplinary Teams</strong></p><br><br><p>Ensure coordination between business teams, Development, Data Engineering, Infrastructure, Security teams, and external partners.<br>Organize and lead functional and technical workshops.<br>Facilitate communication between the various stakeholders.<br>Identify risks, manage dependencies, and propose necessary trade-offs.<br> </p><br><br><p><strong>Monitoring of Developments and Data Solutions</strong></p><br><br><p>Monitor the progress of application developments carried out by technical teams.<br>Manage projects involving Data, Business Intelligence, Machine Learning, Forecasting, or Artificial Intelligence solutions.<br>Ensure consistency between application developments and data components.<br>Oversee the integration of solutions into the company's information system.<br> </p><br><br><p><strong>Project Governance and Continuous Improvement</strong></p><br><br><p>Implement best practices for project management (Agile, Scrum, V-Cycle).<br>Manage functional testing phases and coordinate the production launch.<br>Monitor risks, action plans, and project indicators.<br>Contribute to the continuous improvement of project management methods, tools, and processes.<br> </p><br><br><p><strong>Change Management Support</strong></p><br><br><p>Support users in adopting new digital and Data solutions.<br>Prepare communication materials and presentations for various governance bodies.<br>Organize training sessions and support skills transfer.<br>Promote the adoption of new tools and processes.</p><br><br><p><strong>Technical Skills</strong></p><br><br><p>Strong command of project management methodologies (Agile, Scrum, V-Cycle).<br>Good understanding of Data architectures (Data Warehouse, Data Lake, ETL/ELT, Data Platform).<br>Good understanding of application architectures and software development cycles.<br>Experience in managing web and/or mobile application development projects.<br>Good knowledge of BI solutions (Power BI), SQL, and data governance principles.<br>Understanding of projects related to Artificial Intelligence, Machine Learning, and process automation.<br>Proficiency in project management tools (Jira, Azure DevOps, Microsoft Project, or equivalent).<br>Knowledge of Anaplan EPM is a plus.<br> </p><br><br><p>Profile sought</p><br><br><p>Master's degree (Bac+5) from a top engineering school or equivalent in Computer Science, Information Systems, Data, Industrial Engineering, or Project Management.<br>6 to 9 years of experience in managing Data, Digital, or Information System projects.<br>Proven experience in simultaneously managing projects involving application development and Data or BI initiatives.<br>Experience in an industrial or pharmaceutical environment is an asset.<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>At the heart of our technological transformation, you will be responsible for the design, development, and industrialization of intelligent applications leveraging the capabilities of LLMs (Large Language Models), RAG orchestration, and conversational interfaces. You will work directly with business and Product teams to make generative AI a concrete, responsible, and sustainable operational lever.</p><br><br><p><strong><u>Your missions</u></strong></p><br><br><p>- Develop conversational interfaces and AI components (RAG, copilots, etc.)</p><br><br><p>- Integrate AI APIs (Ollama, OpenAI, Azure, Anthropic...) into business use cases</p><br><br><p>- Create MVPs or functional demonstrators in an agile framework</p><br><br><p>- Collaborate with business teams for prompt and model implementation</p><br><br><p>- Document processes and support internal adoption of solutions</p><br><br><p>- Ensure the robustness, maintainability, and ethics of the developed systems</p><br><br> <br> Required profile : <p><u><strong>Profile sought</strong></u></p><br><br><p>- Master's degree (Bac+5) in engineering or computer science</p><br><br><p>- Minimum 5 to 8 years of experience in full-stack development on AI projects</p><br><br><p><u>Technical skills</u></p><br><br><p>- Front-end development e.g: Streamlit, React, Next.js, Vue, or Svelte</p><br><br><p>- Backend: Python (FastAPI), Node.js, API design</p><br><br><p>- LLM integration: Ollama, OpenAI, Azure OpenAI, prompt and cost management</p><br><br><p>- Knowledge in Vector databases (Pinecone, Chroma ...) and LangChain</p><br><br><p>- Tools: Git, Docker, Jupyter, CI/CD, testing tools</p><br><br><p><u>Personal qualities</u></p><br><br><p>- Curiosity and technical rigor</p><br><br><p>- Strong product culture and sense of user experience</p><br><br><p>- Team spirit, proactivity, adaptability</p><br><br><p>- Good written and oral communication (FR/EN)</p><br><br><p>- Ethical awareness and understanding of AI impacts</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Mission</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >The consultant will be responsible for developing and maintaining the web applications of our platform. They will be in charge of designing, coding, testing, and deploying the various services, using modern technologies and best development practices.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Technical environment</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Mastering back-end development with NodeJS 20 and Fastify in Typescript.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Mastering front-end development with Vue3 in Typescript, experience with Vue is desirable.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Have solid experience with creating and maintaining RESTful APIs.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >To be able to write unit and integration tests with Vitest.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Have a thorough knowledge of the PostgreSQL database.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >be familiar with API documentation tools like Swagger.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Having an understanding of the concepts of OAuth and OIDC authentication.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >to be able to work with Google APIs.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience in the field of Data and Cloud, particularly on Google Cloud Platform</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >(GCP).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >My mastery of CI/CD tools, particularly via GitLab CI/CD.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Working in agile methodology (Scrum), with the ability to collaborate effectively in multidisciplinary teams.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of Agile project management methods (Scrum, Sprint Planning, Backlog)</font></font></p> </li> </ul> <p> <br>
<strong><font dir="auto" ><font dir="auto" >M thodes et soft skills :</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Excellent written and oral communication: Good written and oral communication in French for smooth interactions with the profession.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Analytical mindset and continuous improvement: Ability to evaluate code and its impacts, as well as to question existing solutions in order to improve them.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Ability to meet deadlines while maintaining high standards.</font></font></p> </li> </ul> <p> </p> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li><font dir="auto" ><font dir="auto" >A Master's degree (Bac+5) from an engineering school or equivalent university qualification with a specialization in computer science, or equivalent significant experience.</font></font></li> <li> <p><font dir="auto" ><font dir="auto" >37 years of experience in full-stack development Typescript / NodeJS / VueJS</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience in the retail or mass distribution sector would be an asset.</font></font></p></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>YOUR ROLE T</b>he Shift Production Supervisor is responsible for ensuring safe, efficient and high-quality production execution during his/her shift. The role includes team coordination, production monitoring, troubleshooting support, and continuous improvement actions in order to meet production targets and KPIs. This position is suitable for a junior engineer with strong leadership potential and willingness to develop in a fast-paced manufacturing environment.</p><p>Key Responsibilities</p><ul><li><strong>1. Shift Operations Management</strong><ul><li>Ensure production execution according to planning, priorities, and operational procedures.</li><li>Monitor daily output and ensure achievement of production targets (OEE, yield, scrap, cycle time).</li><li>Coordinate shift activities and ensure proper handover between shifts.</li></ul></li><li><strong>2. Team Supervision</strong><ul><li>Lead and support operators/technicians during the shift.</li><li>Ensure correct manpower allocation based on workload and critical operations.</li><li>Coach and motivate the team to improve performance and discipline.</li><li>Ensure compliance with attendance, shift rules, and shopfloor organization.</li></ul></li><li><strong>3. Quality & Process Control</strong><ul><li>Ensure compliance with quality standards, work instructions and process parameters.</li><li>React quickly to deviations and coordinate containment actions when needed.</li><li>Support investigations of non-conformities and implement corrective actions.</li></ul></li><li><strong>4. Safety & Compliance</strong><ul><li>Ensure strict compliance with safety rules and internal policies.</li><li>Promote safety culture (5S, PPE usage, safe behavior).</li><li>Stop production if required in case of safety risk.</li></ul></li><li><strong>5. Troubleshooting & Escalation</strong><ul><li>Provide first-level troubleshooting for process/equipment issues.</li><li>Coordinate with Maintenance, Process Engineering and Quality teams for resolution.</li><li>Escalate major issues according to escalation procedures.</li></ul></li><li><strong>6. Continuous Improvement</strong><ul><li>Participate in Lean manufacturing initiatives (5S, Kaizen, SMED, standard work).</li><li>Identify improvement opportunities and implement action plans.</li><li>Contribute to reduction of downtime, scrap and rework.</li></ul></li><li><strong>7. Reporting & Documentation</strong><ul><li>Prepare shift reports (production output, issues, actions, downtime reasons).</li><li>Ensure proper documentation and traceability (logs, checklists, deviations).</li><li>Ensure correct KPI tracking and data accuracy.</li></ul></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Production output vs plan</li><li>OEE / Efficiency</li><li>Downtime reduction</li><li>Scrap and yield performance</li><li>Quality incidents / deviations</li><li>Safety incidents / near misses</li><li>5S audit score</li><li>Team discipline & shift stability</li></ul><p>YOUR SKILLS & EXPERIENCES</p><ul><li>Engineering degree (Bachelor or Master) in Industrial Engineering, Mechanical, Electrical or Automation.</li><li>internship experience in manufacturing is a plus.</li><li>Willingness to work in shifts (including nights/weekends depending on schedule).</li><li>Leadership potential and ability to manage shopfloor teams.</li><li>Strong communication skills and ability to coordinate multiple stakeholders.</li><li>Problem-solving mindset (structured thinking, root cause analysis).</li><li>Ability to work under pressure and handle priorities in real-time.</li><li>Basic understanding of manufacturing processes and industrial KPIs.</li><li>Knowledge of Lean Manufacturing principles is a plus.</li><li>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</li><li>French: fluent</li><li>English: intermediate to fluent (preferred)</li></ul><p>ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.</p><p>At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture. To discover more, visit st.com/careers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineering degree (Bachelor or Master) in Industrial Engineering, Mechanical, Electrical or Automation.</li><li>internship experience in manufacturing is a plus.</li><li>Willingness to work in shifts (including nights/weekends depending on schedule).</li><li>Leadership potential and ability to manage shopfloor teams.</li><li>Strong communication skills and ability to coordinate multiple stakeholders.</li><li>Problem-solving mindset (structured thinking, root cause analysis).</li><li>Ability to work under pressure and handle priorities in real-time.</li><li>Basic understanding of manufacturing processes and industrial KPIs.</li><li>Knowledge of Lean Manufacturing principles is a plus.</li><li>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</li><li>French: fluent</li><li>English: intermediate to fluent (preferred)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Job : <p> <strong>Expected Deliverables:</strong></p><br><br><p> - Analyze and document the integration needs of Mobile 4G/5G services expressed by business units and BUs within a client's IT ecosystem.<br> - Create a backlog of business functionalities to be integrated with a client, breaking them down into associated Services and Resources.<br> - Work with OINIS, network, mobile, and security engineering teams and IT teams to define the data models for future digital Mobile Core services.<br> - Define the specifications for service exposure APIs.<br> - Design the IT processes for automation and complete lifecycle management of services.<br> - Create UML diagrams describing the interactions between the different IT actors and components in the service chain.<br> - Model orchestration processes and work on their description in BPMN with development teams for integration into BPM engines.<br> - Participate in the planning, definition, and design of end-to-end orchestration solutions, including PI Planning days planned for this purpose.<br> - Document the defined architectures in a constant flow and keep the department's documentation repository up-to-date.<br> - Ensure that the proposed solutions allow for feeding a continuous delivery pipeline and that they are operational.<br> - Ensure the conformity of the defined architecture with the recommendations of the Urbanism department and make proposals for evolving these recommendations if necessary.</p><br><br> <br> <br> Required profile : <p> <strong>Profile:</strong></p><br><br><p> Engineering degree or equivalent in computer science, telecommunications, or a related field.</p><br><br><p> <strong>Experience:</strong></p><br><br><p> - 6 years of experience in IT as a Functional Architect or Business Analyst.<br> - Proven experience in the field of 4G/5G mobile core networks for operators.</p><br><br><p> <strong>Technical Skills:</strong></p><br><br><p> - Mastery of the fundamentals of operator, enterprise, and mobile networks.<br> - Good understanding of the components that make up an operator's mobile core.<br> - Good understanding of services offered by a mobile core: voice, data, messaging, IoT, etc.<br> - Good understanding of SDN/NFV technologies.<br> - Good understanding of the operation of private and public Cloud infrastructures.<br> - Understanding of 3GPP mobile concepts and standards.<br> - Proficiency in IT Telco frameworks is appreciated: TMForum ODA, TAM, eTOM, MEF, etc.<br> - Experience with Observability and Monitoring is highly appreciated.<br> - Solid experience in defining data models and designing Rest APIs.<br> - Proficiency in tools and standards used for IT architecture modeling: UML Diagrams, UML Sequence Diagrams, BPMN, DMN, etc.<br> - Experience working in an Agile environment and with tools like Jira, Confluence, etc.<br> - Ability to read, write, and conduct exchanges in English.<br> - Teamwork and collaboration skills.<br> - Open-mindedness and creativity.<br> - Proactivity and autonomy.<br> - Ability to work in an international context with different cultures.<br> - Good communication skills.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Context As part of the development of its IT outsourcing and user support activities, our IT services company is looking for a Level 1/Level 2 Support Lead. A true operational expert, you will manage the on-site and remote support activities, guarantee the quality of service delivered to clients, and support the professional development of the technicians. Main Responsibilities Management of Support Activities Supervise the daily activities of the Level 1 and Level 2 support teams. Ensure compliance with SLAs and contractual commitments. Prioritize incidents and coordinate resolution actions. Monitor key performance indicators (KPIs) and produce associated reports. Organize and lead team meetings and operational briefings. Incident and Request Management Respond to complex or critical incidents requiring advanced expertise. Escalate issues to Level 3 teams, publishers, or suppliers when necessary. Guarantee the quality of ticket processing and adherence to procedures. Participate in crisis management and escalation teams. Functional Management and Support: Provide functional supervision to Level 1 and Level 2 technicians. Distribute workloads and optimize available resources. Train and support employees in their skills development. Ensure the application of ITIL best practices and internal processes. Continuous Improvement: Identify areas for improvement in support processes. Participate in the creation and updating of the knowledge base. Propose actions to reduce the volume of recurring incidents. Contribute to transformation and improvement projects for support tools. Customer Relations: Be the primary point of contact for clients on operational matters. Participate in monitoring committees and service reviews. Ensure proactive communication on major incidents and action plans.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Comp tences techniques</p><ul><li><font dir="auto" ><font dir="auto" >Systems and Environments</font></font></li><li>Windows 10/11</li><li>Windows Server</li><li>Microsoft 365</li><li>Active Directory / Azure AD (Entra ID)</li><li>Exchange Online</li><li>Teams</li><li><font dir="auto" ><font dir="auto" >Intune (appr ci )</font></font></li><li><font dir="auto" ><font dir="auto" >R buckets TCP/IP LAN / WAN</font></font></li><li>VPN</li><li><font dir="auto" ><font dir="auto" >Wi-Fi</font></font></li><li>DNS / DHCP</li><li><font dir="auto" ><font dir="auto" >Tools</font></font></li><li><font dir="auto" ><font dir="auto" >ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li><li><font dir="auto" ><font dir="auto" >Remote access tools</font></font></li><li>Supervision et monitoring</li><li>Suite Microsoft Office</li><li>M thodologies ITIL Foundation ou quivalent</li><li><font dir="auto" ><font dir="auto" >Incident, problem and change management</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Profile</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Education Bac +3 Bac +5 in Computer Science, Networks or Information Systems.</font></font></li><li>Exp rience</li><li><font dir="auto" ><font dir="auto" >Significant experience in N1/N2 user support.</font></font></li><li><font dir="auto" ><font dir="auto" >Successful first experience in coordinating or managing a support team.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li><li><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></li><li><font dir="auto" ><font dir="auto" >Leadership and ability to unite a team.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent customer service skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Priority management and stress resistance.</font></font></li><li><font dir="auto" ><font dir="auto" >Team spirit and communication skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, autonomy and proactivity.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Key Performance Indicators (KPIs)</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Compliance with SLAs.</font></font></li><li><font dir="auto" ><font dir="auto" >First-level solution rate.</font></font></li><li><font dir="auto" ><font dir="auto" >Average incident handling time.</font></font></li><li>Satisfaction client (CSAT).</li><li><font dir="auto" ><font dir="auto" >Number of incidents r currents.</font></font></li><li><font dir="auto" ><font dir="auto" >Quality and completeness of the documentation.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>We are looking for a junior Artificial Intelligence engineer, passionate about technology and motivated to acquire new skills. You will participate in the development and optimization of AI solutions for various innovative projects. This position is ideal for someone who wishes to grow and train in the field of AI, with a passion for technical challenges and a curious mind.</p><br><br><p><strong>Responsibilities</strong>:</p><br><br><ul><li>Assist in the development and training of AI models under the supervision of experienced engineers.</li><li>Participate in the collection, preparation, and analysis of data needed for projects.</li><li>Contribute to the testing and continuous improvement of models to ensure their performance and reliability.</li><li>Document project steps and provide regular progress reports.</li></ul> <br> Required profile : <p><strong>Education</strong>: Degree in engineering, computer science, mathematics, or a related field.</p><br><br><p><strong>Experience</strong>: Minimum 1 year on Artificial Intelligence projects.</p><br><br><p><strong>Required technical skills</strong>:</p><br><br><ul><li>Good knowledge of programming, especially with languages like Python.</li><li>Basic familiarity with machine learning concepts and the use of AI frameworks (TensorFlow, PyTorch).</li><li>Basic understanding of data manipulation with tools like SQL or pandas.</li></ul><p><strong>Additional desired skills</strong>:</p><br><br><ul><li>Knowledge of mathematics and statistics basics (linear algebra, probability).</li><li>Basic understanding of cloud computing (AWS, Google Cloud, Azure) and data analysis (Tableau, Excel).</li></ul><p><strong>Desired personal qualities</strong>:</p><br><br><ul><li>Learning mindset and openness to training and mentoring.</li><li>Strong motivation to grow in a technical environment and take on challenges.</li><li>Good communication skills and teamwork spirit.</li><li>Awareness of ethical issues in AI, with a willingness to learn best practices for limiting bias.</li></ul><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Key Skills by Domain: Backend: .NET Core, REST APIs Frontend: Blazor, TypeScript Architecture: Application Structuring Delivery: CI/CD Integration Company Description Main Responsibilities: Design and develop robust and high-performance REST APIs with .NET Core. Develop user interfaces with Blazor and TypeScript. Structure and evolve the application architecture with a focus on maintainability and scalability. Integrate deliverables into CI/CD pipelines for reliable and automated deployment. Participate in technical decisions and code reviews within the team.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in computer science or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >Significant experience in .NET Core development and REST API design.</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of Blazor and TypeScript for frontend development.</font></font></li><li><font dir="auto" ><font dir="auto" >Sensitivity to application architecture and good code structuring practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of continuous integration (CI/CD) practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Autonomy, rigor and a taste for working in a multidisciplinary team.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>Mission Details</strong></p><br><br><p>Within a team of data scientists and data engineers organized in Scrum Agile mode, the consultant will be involved in implementing analytical and predictive solutions for the Supply Chain.</p><br><br><p>The main responsibilities are:</p><br><br><ul><li>Structure, plan, and coordinate the team's work in collaboration with data scientists, the lead data scientist, data analysts, the Product Owner, business teams, and other technical teams.</li><li>Align the construction of analytical and technical solutions with business needs.</li><li>Advise, guide, and ensure the upskilling of the team's data engineers.</li><li>Be responsible for data science and software development methodologies (qualification of sub-projects, iterative developments, industrialization of solutions, maintainability, measurement, and performance monitoring).</li><li>Arbitrate technical discussions when necessary.</li><li>Ensure continuous technological watch to challenge the existing and propose innovative solutions.</li><li>Contribute directly to projects as a Data Scientist.</li></ul> <br> Required profile : <p>Master's degree (Bac+5) in Computer Science</p><br><br><p>More than <strong>7 years of proven experience</strong> in SQL / BigQuery, Python, GCP, Git, and DBT.</p><br><br><p>Experience in the retail or mass distribution sector is a plus.</p><br><br><p><u><strong>Required Skills</strong></u></p><br><br><p><strong><em>Technical:</em></strong></p><br><br><ul><li><em>SQL / BigQuery</em></li><li><em>Python</em></li><li><em>GCP (Google Cloud Platform)</em></li><li><em>Git</em></li><li><em>DBT</em></li><li><em>Machine Learning & Deep Learning</em></li><li><em>Forecasting and optimization under constraints</em></li><li><em>Industrialization of ML models in a cloud environment</em></li><li><em>Large-scale database manipulation</em></li></ul><p><strong><em>Methodologies & Organization:</em></strong></p><br><br><ul><li><em>Mastery of the complete Data Science project lifecycle</em></li><li><em>Agile Methods: Scrum, Sprint Planning, Backlog</em></li><li><em>Code quality, simplicity, and maintainability</em></li></ul><p><strong><em>Soft skills:</em></strong></p><br><br><ul><li><em>Excellent written and oral communication in French</em></li><li><em>Ability to simplify complex topics for non-technical audiences</em></li><li><em>Analytical mindset and continuous improvement</em></li><li><em>Ability to step back and make proposals</em></li><li><em>Adherence to deadlines and quality standards</em></li><li><em>Team spirit and cross-functional collaboration</em></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Joining the Digital Factory Supply Chain to support forecasting and optimization topics using data and advanced analysis</li><li>Designing, structuring, and industrializing forecasting calculation tools (store demand forecasting, warehouse load forecasting, supply chain optimization)</li><li>Structuring, planning, and coordinating team work in collaboration with Data Scientists, Data Engineers, Data Analysts, Product Owners, and business teams</li><li>Aligning analytical and technical solutions with business and operational challenges</li><li>Mentoring, guiding, and supporting the skill development of junior profiles</li><li>Ensuring good practices in Data Science and software development (quality, maintainability, performance, industrialization)</li><li>Arbitrating technical choices and contributing to the continuous improvement of methodologies and solutions</li><li>Actively participating in modeling, analysis, and industrialization topics as a senior contributor</li></ul> <br> <br> Required profile : <p>Graduated with a Bac+5 (Master's degree) from an engineering school or equivalent university with a specialization in computer science, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: More than 7 years</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>Excellent command of SQL / BigQuery for large-scale data exploration, transformation, and analysis</li><li>Excellent command of Python for analysis, modeling, and industrialization</li><li>Good command of GCP (Google Cloud Platform)</li><li>Good command of Git and collaborative development best practices</li><li>Good command of DBT</li><li>Solid command of the full Data Science project lifecycle (collection, preparation, modeling, evaluation, deployment)</li><li>Proven experience in industrializing Machine Learning solutions in a cloud environment</li><li>Good command of large-scale data manipulation issues</li><li>Good understanding of business issues related to supply chain, forecasting, and optimization</li><li>Proficiency in Agile methodologies (Scrum, Sprint Planning, Backlog)</li></ul><p><strong><u>Soft Skills:</u></strong></p><br><br><ul><li>Technical leadership</li><li>Excellent written and oral communication</li><li>Analytical thinking and critical judgment</li><li>Ability to step back and analyze</li><li>Ability to challenge the existing</li><li>Rigor and attention to quality</li><li>Team spirit</li><li>Ability to simplify complex topics</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>