Computer Technician Jobs in Morocco
2197 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a GCP (Google Cloud Platform) Data Engineer to join our rapidly growing team.</font></font></p> <p><font dir="auto" ><font dir="auto" >In this key role, you will be responsible for the management, optimization and implementation of data solutions on GCP, thus contributing to strategic digital transformation projects.</font></font></p> <p><font dir="auto" ><font dir="auto" >You will work closely with architects, data scientists and development teams to build scalable, secure and high-performance data architectures.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your responsibilities:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Design and deployment of cloud solutions</font></font></strong><font dir="auto" ><font dir="auto" > : Design, deploy and maintain robust data solutions on Google Cloud Platform (BigQuery, Cloud Storage, Dataflow, Pub/Sub, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data pipeline management</font></font></strong><font dir="auto" ><font dir="auto" > : Setting up and automating data integration, processing and transformation pipelines using GCP tools and associated technologies.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Performance optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Ensuring the performance, scalability and security of data infrastructures on GCP.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Collaboration and support</font></font></strong><font dir="auto" ><font dir="auto" > : Work closely with internal teams to understand business needs and provide tailored data solutions. Provide technical support to development and data science teams.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Keeping informed of the latest trends and innovations on Google Cloud, particularly in the field of data management and machine learning.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data quality management</font></font></strong><font dir="auto" ><font dir="auto" > : Implement processes to ensure data quality, integrity, and security within the GCP infrastructure.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Automation and infrastructure as code</font></font></strong><font dir="auto" ><font dir="auto" > : Use tools like Terraform, Cloud Deployment Manager to automate the management of GCP infrastructure.</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Qualifications </font></font></p><div> <p> </p> <ul> <li><font dir="auto" ><font dir="auto" >Knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >GCP</font></font></strong><font dir="auto" ><font dir="auto" > (Google Cloud Platform) technologies such as BigQuery, Dataflow, Cloud Storage, Cloud Functions, etc.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Proven skill in </font></font><strong><font dir="auto" ><font dir="auto" >Python</font></font></strong><font dir="auto" ><font dir="auto" > for developing data pipelines, analyzing and manipulating data.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Experience with data visualization tools such as Looker, for creating dashboards and reports.</font></font></li> </ul> <ul> <li><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >In-depth knowledge of SQL</font></font></strong><font dir="auto" ><font dir="auto" > concepts </font><font dir="auto" >and their practical implementation.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Ability to work with large volumes of data and optimize query performance.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Understanding of distributed data architectures and real-time data processing concepts.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Excellent written and oral </font></font><strong><font dir="auto" ><font dir="auto" >communication</font></font></strong><font dir="auto" ><font dir="auto" > : Ability to produce high-quality deliverables and reports.</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Analytical mindset</font></font></strong><font dir="auto" ><font dir="auto" > and continuous improvement: Ability to evaluate code and its impacts, as well as to question existing solutions in order to improve them.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Ability to </font></font><strong><font dir="auto" ><font dir="auto" >step back and reflect</font></font></strong><font dir="auto" ><font dir="auto" > : The ability to evaluate problems objectively and propose solutions for improvement.</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Team spirit</font></font></strong><font dir="auto" ><font dir="auto" > : Ability to collaborate effectively with team members to achieve common goals.</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >My understanding of Agilit concepts ( </font></font><strong><font dir="auto" ><font dir="auto" >Scrum</font></font></strong><font dir="auto" ><font dir="auto" > , Sprint Planning, Backlog).</font></font></li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Keen attention to detail and rigor in the design and implementation of data solutions.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >PROFILE SOUGHT:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >A Master's degree (Bac+5) from an engineering school or equivalent university qualification with a specialization in computer science, or equivalent significant experience.</font></font></li> </ul> <ul> <li><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >Over 7 years</font></font></strong><font dir="auto" ><font dir="auto" > of experience </font><font dir="auto" >in </font></font><strong><font dir="auto" ><font dir="auto" >GCP</font></font></strong> </li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Experience in the retail or mass distribution sector would be an asset.</font></font></li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.</p><br>
<p><br>We are seeking a <strong>Territory Manager </strong>located in either <strong>Cape Cod, MA or South East Massachusetts.</strong> The role is responsible for managing a customer base of veterinary clinics building omnichannel net sales, product mix, growing overall Hills consumption, share of market and BRMO (brand recommended most often), while also staying abreast of the competitive climate in the assigned territory to ensure the appropriate actions take place to drive the business.<br> </p><br> <p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Manage a customer base of veterinary clinics, building omnichannel net sales, volume, market share and BRMO while improving product mix</li>
<li>Ensure excellent coverage and 7Ps execution, to grow net sales, drive volume, Brand Recommended Most Often (BRMO) and market share</li>
<li>Promote and merchandise Hill's products and services. Implement the Perfect Clinic program where applicable.</li>
<li>Educate customers through detailing and in-clinic seminars on the outstanding economic and nutritional value of Hill's pet diets and products</li>
<li>Contribute to pets' well-being by driving endorsement of our products</li>
<li>Develop creative customer specific strategies and joint plans to get results, based on Customer Analysis</li>
<li>Leverage Hill’s commercial and professional programs to drive product experience, awareness of outstanding formulation and taste to generate professional endorsement, and improve sales and market share in the clinic.</li>
<li>Rollout new product launches and detail products to clinic staff leading to increased in-store presence and market leadership for all products</li>
</ul> <p><br><strong>Required Qualifications:</strong></p><br>
<ul>
<li>Bachelor's Degree</li>
<li>DL NUMBER - Valid Driver's License</li>
<li>2+ years of professional experience</li>
</ul>
<p> <br><strong>Preferred Qualifications: </strong></p><br>
<ul>
<li>Doctorate of Veterinary Medicine (DVM)</li>
<li>2+ years of sales experience or vet clinic experience</li>
<li>Sales experience in Animal Health</li>
<li>Certified Veterinary Technician-NAVTA</li>
<li>Ability to relocate for future opportunities</li>
<li>Excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated</li>
<li>Strong selling skills. Ability to persuade, negotiate and close</li>
<li>Excellent skills in time management, planning and handling budgets</li>
<li>Aim to grow and build a territory and a passion for pets</li>
<li>Good analytical skills and basic understanding of business and business terminology</li>
<li>Good work ethic, professional appearance and approach, high integrity</li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.</p><br>
<p><br>We are seeking a <strong>Territory Manager </strong>located in either <strong>Cape Cod, MA or South East Massachusetts.</strong> The role is responsible for managing a customer base of veterinary clinics building omnichannel net sales, product mix, growing overall Hills consumption, share of market and BRMO (brand recommended most often), while also staying abreast of the competitive climate in the assigned territory to ensure the appropriate actions take place to drive the business.<br> </p><br> <p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Manage a customer base of veterinary clinics, building omnichannel net sales, volume, market share and BRMO while improving product mix</li>
<li>Ensure excellent coverage and 7Ps execution, to grow net sales, drive volume, Brand Recommended Most Often (BRMO) and market share</li>
<li>Promote and merchandise Hill's products and services. Implement the Perfect Clinic program where applicable.</li>
<li>Educate customers through detailing and in-clinic seminars on the outstanding economic and nutritional value of Hill's pet diets and products</li>
<li>Contribute to pets' well-being by driving endorsement of our products</li>
<li>Develop creative customer specific strategies and joint plans to get results, based on Customer Analysis</li>
<li>Leverage Hill’s commercial and professional programs to drive product experience, awareness of outstanding formulation and taste to generate professional endorsement, and improve sales and market share in the clinic.</li>
<li>Rollout new product launches and detail products to clinic staff leading to increased in-store presence and market leadership for all products</li>
</ul> <p><br><strong>Required Qualifications:</strong></p><br>
<ul>
<li>Bachelor's Degree</li>
<li>DL NUMBER - Valid Driver's License</li>
<li>2+ years of professional experience</li>
</ul>
<p> <br><strong>Preferred Qualifications: </strong></p><br>
<ul>
<li>Doctorate of Veterinary Medicine (DVM)</li>
<li>2+ years of sales experience or vet clinic experience</li>
<li>Sales experience in Animal Health</li>
<li>Certified Veterinary Technician-NAVTA</li>
<li>Ability to relocate for future opportunities</li>
<li>Excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated</li>
<li>Strong selling skills. Ability to persuade, negotiate and close</li>
<li>Excellent skills in time management, planning and handling budgets</li>
<li>Aim to grow and build a territory and a passion for pets</li>
<li>Good analytical skills and basic understanding of business and business terminology</li>
<li>Good work ethic, professional appearance and approach, high integrity</li>
</ul>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Data Expert</font></font></strong><font dir="auto" ><font dir="auto" > to join our team and play a strategic role in the management, analysis, and use of our data. As a Data Expert, you will be the technical point of contact for all data management issues within the company, ensuring data quality, security, and compliance while enabling its optimal use by business teams.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Responsibilities</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Data architecture and governance</font></font></strong><font dir="auto" ><font dir="auto" > : Design and implement robust and scalable data architectures, ensuring clear and effective data governance across the organization.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data quality management</font></font></strong><font dir="auto" ><font dir="auto" > : developing and implementing processes and tools to ensure the quality, consistency and reliability of data at each stage of its lifecycle.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling</font></font></strong><font dir="auto" ><font dir="auto" > : Create data models adapted to the needs of the business, ensuring their alignment with strategic objectives.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Advanced data analysis and exploitation</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze large datasets to extract relevant insights that support strategic decision-making. Design and implement dashboards and reports to facilitate business analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Security and compliance</font></font></strong><font dir="auto" ><font dir="auto" > : Ensure compliance of data management practices with current regulations (GDPR, etc.), and implement robust security protocols to protect sensitive data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support for business teams</font></font></strong><font dir="auto" ><font dir="auto" > : Working closely with operational, marketing, sales, etc. teams to understand their data needs and provide them with suitable solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Propose continuous improvements to data management processes, using the latest available technologies to maximize efficiency and reduce costs.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Staying at the forefront of trends in data management, Big Data, AI and analytics to anticipate developments and provide innovative solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Training and awareness</font></font></strong><font dir="auto" ><font dir="auto" > : Train and raise awareness among employees regarding data management, data quality and information security within the company.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Qualifications </font></font></p><div> <p> <strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Expertise in data management</font></font></strong><font dir="auto" ><font dir="auto" > : In-depth knowledge of best practices in data management, governance, data quality and security.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data management tools</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in data management tools (ETL, Data Warehousing, Data Lakes), as well as Business Intelligence solutions (Power BI, Tableau, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling skills</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data modeling methodologies (e.g. relational, dimensional modeling).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data analysis skills</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with analytical tools and statistical techniques for data analysis (Python, R, SQL, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of databases</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in relational (SQL Server, Oracle, MySQL) and non-relational (NoSQL) database management systems.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of Big Data technologies</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with Big Data platforms (Hadoop, Spark, etc.) and large-scale data processing tools.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data compliance and security</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data security standards and legal compliance, in particular the GDPR.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical English</font></font></strong><font dir="auto" ><font dir="auto" > : Good command of spoken and written English to interact with international teams and consult documentation.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Desired profile</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Bac +5 degree in computer science, data science, engineering or equivalent.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Minimum 5-7 years experience</font></font></strong><font dir="auto" ><font dir="auto" > in data management, with specific experience in data governance, quality and analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data Management certification</font></font></strong><font dir="auto" ><font dir="auto" > (DAMA, CDMP, etc.) or equivalent, a plus.</font></font></li> <li><font dir="auto" ><font dir="auto" >Solid experience in managing complex data projects in a dynamic environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong ability to transform technical challenges into solutions tailored to business needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical stakeholders.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills</font></font></strong><font dir="auto" ><font dir="auto" > , with the ability to identify opportunities for continuous improvement.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Strengths</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Experience in integrating data from various sources (internal applications, APIs, external data).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of AI and machine learning tools applied to data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience with Data Governance tools</font></font></strong><font dir="auto" ><font dir="auto" > (Collibra, Alation, Informatica, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in team management or technical mentoring.</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a full-time Shift Maintenance Leader to lead maintenance shift operations at our new HVAC plant in Tangiers, Morocco. You will ensure equipment reliability, efficient machine utilization and achievement of performance targets (MTBF, MTTR, downtime). You will organize and monitor preventive and corrective maintenance programs, support root cause analysis and drive actions to improve uptime and accomplish total customer satisfaction. Essential responsibilities (including but not limited to): Lead and coordinate daily shift maintenance operations, ensuring reliability, safety compliance and zero operational disruption . Plan, prioritize and perform preventive, predictive, and corrective maintenance tasks to minimize downtime and sustain equipment efficiency. Lead the team in diagnosing, analyzing root causes and resolving complex technical issues (mechanical, electrical, electronic, robotic, and PLC system issues.) Monitor and drive maintenance KPIs, fostering continuous improvement and reliability-centered maintenance practices. Implement and uphold lean maintenance standards and 5S practices to maintain a safe, organized, and efficient work environment. Coordinate maintenance-related risk assessments and ensure actions are taken to prevent recurrence or failure. Collaborate cross-functionally with production, quality, and engineering teams to improve machine reliability and maintenance methods. Ensure all maintenance work complies with EHS, quality, and company standards, maintaining accurate documentation in both paper and electronic records. Manage and oversee contractors to ensure adherence to legal, safety, and company maintenance standards. Train, mentor, and evaluate maintenance team members to develop skills, motivation, and professional growth. Other responsibilities: Track and optimize energy consumption through sustainable maintenance and operational practices. Participate in and support continuous improvement initiatives across operations and maintenance. Provide technical expertise to maintenance team and manage maintenance projects. Promote and model high professional and behavioral standards, ensuring consistent application across the team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required experience and education:</p><p>At least 5 years' proven experience in Maintenance department as Shift Maintenance supervisor or Maintenance Team Leader within the automotive industry.</p><p>At least BAC+2, Technical / Industrial Engineering, or Technician degree, or Master, or equivalent.</p><p>Your Must Haves:</p><p>Proven expertise in plant maintenance operations with a strong record of equipment reliability, uptime improvement and process optimization.</p><p>Advanced problem-solving and root cause analysis skills , with a practical, hands-on approach to resolving breakdowns and performance issues.</p><p>Strong command of maintenance management systems and methodologies , particularly within the automotive or high-volume manufacturing environment.</p><p>Solid technical proficiency across mechanical, electrical, and automation systems, including robotics and PLC-based equipment.</p><p>Demonstrated leadership and team development capability in managing and mentoring multi-skilled maintenance technicians.</p><p>Excellent command of spoken and written English/French , enabling clear expression of complex ideas, concepts, thoughts and information.</p><p>High degree of organizational agility and adaptability , capable of managing multiple priorities in a dynamic production environment.</p><p>Good physical capacity (lifting, climbing, and crouching) to perform manual work on the floor when required.</p><p>Strong commitment to integrity, confidentiality and ethical conduct in all maintenance and operational activities.</p><p>Your Nice-to-Haves:</p><p>Working knowledge of Computerized Maintenance Management Systems (CMMS) and Total Productive Maintenance (TPM) principles.</p><p>Familiarity with IATF 16949 certification and automotive quality system requirements.</p><p>Experience in Greenfield or equipment installation projects, including commissioning of new lines or facilities.</p><p>Understanding and practical application of Lean manufacturing tools (e.g., 5S, Kaizen, waste elimination).</p><p>Exposure to Enterprise Resource Planning (ERP) systems, preferably SAP Plant Maintenance or similar modules.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>Job Description</b></span></div><div><span >As part of our business development, we are looking for a ServiceNow Project Manager (M/F) to lead digital transformation projects using the ServiceNow platform. You will be responsible for the success of the projects, from scoping to production deployment, ensuring team coordination, adherence to deadlines, budgets, and the quality of deliverables.</span></div><div><span ><b><br></b></span></div><div><span ><b>Your tasks</b></span></div><div><span ><br></span></div><div><span >Manage implementation, development and migration projects for the ServiceNow platform.</span></div><div><span >Gather and analyze business needs in collaboration with stakeholders.</span></div><div><span >Define the schedule, resources, budgets and ensure the monitoring of project indicators.</span></div><div><span >Facilitate the scoping and functional design workshops.</span></div><div><span >Coordinate the functional and technical teams and the various partners.</span></div><div><span >Monitor development, testing, acceptance and deployment phases.</span></div><div><span >Identify and manage risks, dependencies and associated action plans.</span></div><div><span >To guarantee the quality of deliverables and customer satisfaction.</span></div><div><span >Supporting users during the change management phases.</span></div><div><span >Produce project reports and ensure regular communication with sponsors and stakeholders.</span></div><div><span >Identify opportunities for continuous improvement and innovation around the ServiceNow platform.</span></div><div><span >Qualifications</span></div><div><span >Master's degree (Bac+5) in computer science, engineering or equivalent.</span></div><div><span >Minimum 7 years of experience in IT project management, including significant experience on ServiceNow projects .</span></div><div><span >Good knowledge of the ServiceNow platform and its main modules (ITSM, ITOM, HRSD, CSM, SPM or equivalent).</span></div><div><span >Experience with Agile (Scrum) and/or V-model methodologies.</span></div><div><span >Ability to manage multiple projects in parallel.</span></div><div><span >Excellent communication, coordination and stakeholder management skills.</span></div><div><span >Analytical mind, organizational skills and results orientation.</span></div><div><span >Technical skills</span></div><div><span ><br></span></div><div><span >Project management (planning, budget, risks, governance).</span></div><div><span >ServiceNow: ITSM, ITOM, HRSD, CSM, SPM (depending on the projects).</span></div><div><span >Project management tools (Jira, Azure DevOps, MS Project or equivalent).</span></div><div><span >Agile, Scrum, and Kanban methodologies.</span></div><div><span >Good understanding of ITIL processes.</span></div><div><span >Use generative AI tools (ChatGPT, Microsoft Copilot, Now Assist or equivalents) to improve productivity and the quality of deliverables.</span></div><div><span >To monitor technological developments related to AI and their integration into the ServiceNow ecosystem.</span></div><div><span >Strengths</span></div><div><span ><br></span></div><div><span >ServiceNow CSA certification .</span></div><div><span >ITIL v4 , PMP , Prince2 or Scrum Master certifications .</span></div><div><span >Prior experience with generative AI solutions or ServiceNow AI features (Now Assist) is a plus.</span></div><div><span >Experience in an international or multicultural context.</span></div><div><span >Good level of French and English.</span></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Job Description</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a Snowflake Data Engineer to join our Data Engineering team. Your responsibilities will include the design, implementation, and optimization of data management solutions on the Snowflake platform, in collaboration with technical and business teams.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main missions</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Design, deploy and maintain data architectures on Snowflake.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working on integrating data from different sources (databases, APIs, files, etc.) into Snowflake.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring the performance and optimization of SQL queries in a Snowflake environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure data quality and the implementation of good data governance practices.</font></font></li> <li><font dir="auto" ><font dir="auto" >Set up and automate ETL/ELT processes with Snowflake.</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with Data Science, Business Intelligence teams and other stakeholders to define data requirements.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the implementation of monitoring and alerting solutions to ensure data availability and quality.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the management of large and complex data while optimizing the costs of using Snowflake.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <p> <strong>Comp tences techniques</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Mastery of Snowflake (architecture, data sharing, performance, security).</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong skills in SQL (T-SQL, PL/SQL, etc.) and query optimization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with data integration tools such as Fivetran, Talend, or Apache NiFi.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in managing ETL/ELT pipelines on cloud platforms.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of Python or other languages for automation and data integration.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with Cloud environments (AWS, Azure, GCP) and associated services (S3, Redshift, BigQuery, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with Business Intelligence tools (Power BI, Tableau, Looker) is a plus.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Autonomy and ability to work independently.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good communication skills and collaborative spirit.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour and attention to detail in data and process management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong ability to solve complex problems and innovate in systems optimization.</font></font></li> <li><font dir="auto" ><font dir="auto" >Adaptability and curiosity to learn new technologies and best practices in the sector.</font></font></li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Master's degree (Bac +5) in computer science, data engineering, or a similar field.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum of 3 years of experience in a similar position, with specific experience on Snowflake.</font></font></li> <li><font dir="auto" ><font dir="auto" >Snowflake certification (desired).</font></font></li></ul></div><p></p></section>
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<span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >Drafting summary sheets, memos, expert statements and conclusions, etc.</font></font></p> <p><font dir="auto" ><font dir="auto" >Drafting contracts, agreements, and amendments, as needed.</font></font></p> <p><font dir="auto" ><font dir="auto" >Legal advice and guidance</font></font></p> <p><font dir="auto" ><font dir="auto" >The rigorous maintenance of reporting</font></font></p> <p><font dir="auto" ><font dir="auto" >Maintaining and filing legal records</font></font></p> <p><font dir="auto" ><font dir="auto" >The liaison point between the service, the third-party management, and the lawyers</font></font></p> <p><font dir="auto" ><font dir="auto" >Mail processing</font></font></p> <p><font dir="auto" ><font dir="auto" >Notification management, etc.</font></font></p> <p><font dir="auto" ><font dir="auto" >Preparation and monitoring of payments to DCJA service providers</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" ><b>Qualifications </b></font></font></p><div> <p> <font dir="auto" ><font dir="auto" >Education level: Master's degree (Bac +5) in French law</font></font> </p> <p> <font dir="auto" ><font dir="auto" >Experience in litigation management and legal advice</font></font> </p> <p> <font dir="auto" ><font dir="auto" >Mastery of computer tools and especially word processing in Arabic.</font></font> </p> <p> <font dir="auto" ><font dir="auto" >Minimum experience: 1 year</font></font></p></div><p></p></section>
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Join our Team
<br><p><strong>About this opportunity:</strong></p><br><br><p>We are looking for a <strong>5G Back-Office RAN Engineer</strong> to support the configuration, monitoring and optimization of 5G Radio Access Network elements using OSS and NETAN systems. In this role, you will contribute to stable day-to-day RAN operations, incident resolution and performance management, ensuring network availability and SLA compliance.</p><br><br><p>You will collaborate closely with SNOC,NOC, field teams, RF planning, core teams and vendors, supporting feature rollouts, network changes and continuous improvement initiatives.</p><br><br><br><p><strong>What you will do:</strong></p><br><br><ul><li>Monitor, configure and manage 5G RAN elements (gNBs, DU/CU, small cells) using OSS/NETAN tools</li><li><p>Perform fault management activities, including alarm handling, root cause analysis, ticket ownership and SLA tracking</p><br><br></li><li><p>Analyze network performance KPIs and support corrective actions to improve availability and quality</p><br><br></li><li><p>Support activation and parameterization of 5G features </p><br><br></li><li><p>Prepare, execute and validate configuration changes, including support for new site integration and upgrades</p><br><br></li><li><p>Produce operational reports and RCA documentation</p><br><br></li><li><p>Maintain accurate network inventory and configuration data in OSS,CMDB systems</p><br><br></li><li><p>Provide L1/L2 operational support and act as an escalation point for complex RAN incidents</p><br><br></li><li><p>Contribute to process improvements, documentation and basic automation activities</p><br><br></li></ul><br><p><strong>The skills you bring:</strong></p><br><br><ul><li>Bachelor’s degree in Telecommunications, Engineering, Computer Science or equivalent</li><li><p>Minimum 3 years of experience in mobile RAN operations or engineering, with exposure to 5G</p><br><br></li><li><p>Hands-on experience with RAN OSS/NETAN and vendor EMS/NMS platforms (Ericsson, Nokia, Huawei or equivalent)</p><br><br></li><li><p>Solid understanding of 3GPP RAN architecture and protocols </p><br><br></li><li><p>Experience with fault and performance management, including KPI analysis and RCA</p><br><br></li><li><p>Familiarity with ticketing tools (JIRA, Remedy, ServiceNow)</p><br><br></li><li><p>Basic scripting or automation skills (Python, Shell or SQL)</p><br><br></li><li><p>Working knowledge of Linux and basic networking concepts</p><br><br></li><li><p>Strong analytical and troubleshooting skills</p><br><br></li><li><p>Good written and verbal communication skills in English</p><br><br></li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Morocco (MA) || Casablanca</p><br><br><p><strong>Req ID:</strong> 787973 </p><br><br><br><br><br> </div>
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Company culture : <p><strong>Aba Technology</strong> is a company driven by <strong>innovation</strong>, where creativity, experimentation, and bold thinking shape everyday work. This entrepreneurial mindset is supported by strong <strong>structure and process discipline</strong>, ensuring efficiency and consistent quality. Teams thrive in a collaborative and caring environment that values trust, support, and close teamwork. While <strong>performance and competition</strong> play a lighter role, the focus remains on agility, collective alignment, and impactful innovation.
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<br> Job : <p><strong>Technical Leadership</strong><br>• Define the frontend architecture (choice of frameworks, design system, project structure, state management strategy, micro-frontends if applicable).<br>• Establish and enforce code standards (guidelines, linting, conventions, systematic code reviews).<br>• Make technical decisions and manage technical debt (technical roadmap, planned refactoring).<br>• Carry out the most complex developments and proofs of concept.<br>• Ensure quality through testing strategy (unit, integration, E2E - Jest/Vitest, Testing Library, Playwright/Cypress).<br> </p><br><br><p><strong>Team Management</strong><br>• Mentor and develop the skills of a team of 3 to 6 frontend developers (mentoring, pair programming, regular feedback).<br>• Participate in recruitment (technical interviews, tests) and onboarding of new hires.<br>• Lead technical rituals (architecture reviews, frontend guilds, knowledge sharing).<br>• Estimate workload and contribute to sprint planning and estimations.<br> </p><br><br><p><strong>Product and Design Collaboration</strong><br>• Work closely with Product Managers and UX/UI designers to transform mockups into high-performing and accessible interfaces.<br>• Challenge functional specifications from a feasibility and user experience perspective.<br>• Contribute to the construction and governance of the design system.<br> </p><br><br><p><strong>Performance, Accessibility, and Security</strong><br>• Optimize web performance (Core Web Vitals, lazy loading, code splitting, caching, SSR/SSG).<br>• Ensure accessibility (WCAG 2.1/2.2, RGAA) and cross-browser/cross-device compatibility.<br>• Apply frontend security best practices (CSP, XSS/CSRF protection, secure token management) in coordination with security teams.<br>• Oversee frontend monitoring (Sentry, performance analytics, RUM).<br> </p><br><br><br> <br> <br> Required profile : <p><br><strong>Hard Skills</strong><br>• Education: Master's degree in Computer Science or equivalent (experience is valued).<br>• Experience: 5 to 8 years in frontend development, with at least 1 year in a lead or technical referent role.<br>• Assets: Open-source contributions, design system experience, backend knowledge (Node.js) to communicate with fullstack teams.<br>• Languages: JavaScript (expert), TypeScript (expert), HTML5, CSS3/Sass.<br>• Frameworks: In-depth mastery of React JS with Next.js/Nuxt a plus.<br>• State management: Redux, Zustand, or equivalents.<br>• Tooling: Vite/Webpack, npm/pnpm, monorepos (Turborepo/Nx).<br>• Testing: Jest/Vitest, Testing Library, Playwright, or Cypress.<br>• APIs: REST and GraphQL consumption, cache and error management.<br>• Design systems: Storybook, design tokens, reusable components.</p><br><br><p><strong>Soft Skills:</strong></p><br><br><p>• Natural leadership and ability to unite without direct hierarchical authority.<br>• Excellent communication (technical explanation to non-technical people).<br>• Product and user experience mindset.<br>• Demand for quality balanced with pragmatism (time-to-market).<br>• Ability to make decisions and stand by them.</p><br><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</p><p>Job Category Sales</p><p>Job Details</p><p>About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.</p><p>About the Role</p><p>Production experience required. Builder mindset non-negotiable. Salesforce is hiring Forward Deployed Engineers experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment shipping solutions customers depend on.</p><p>The Builder Experience</p><ul><li>AI-Powered Development: Ship real customer solutions, supported by best-in-class AI tools Cursor, Claude, and Salesforce coding products like Vibes embedded into your day-to-day workflow.</li><li>Collaborative Delivery: You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.</li><li>Frontier Access: Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them.</li><li>Continuous Innovation: You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.</li></ul><p>What You'll Actually Be Building</p><ul><li>Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.</li><li>Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.</li><li>Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.</li><li>Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output</li><li>Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.</li><li>Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.</li><li>Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.</li><li>Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.</li><li>Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.</li></ul><p>You're Our Forward Deployed Engineer If</p><ul><li>You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models</li><li>You have a degree in Computer Science or a related field</li><li>You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) this is a requirement, not a nice-to-have.</li><li>You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex and willing to add to that list as the work demands.</li><li>You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.</li><li>You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.</li><li>You can hold your own in a room with sales teams and customer architects.</li><li>You ship quality code and evaluate AI outputs with engineering rigor.</li><li>You actively tinker with the evolving AI/data landscape piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.</li><li>You thrive in the group chat that's building something, not just talking about it.</li><li>You're excited to travel ~25% of the time, working directly alongside customers.</li></ul><p>Nice-to-Haves</p><ul><li>Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)</li><li>Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns</li><li>Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)</li><li>Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models</li><li>You have a degree in Computer Science or a related field</li><li>You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) this is a requirement, not a nice-to-have.</li><li>You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex and willing to add to that list as the work demands.</li><li>You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.</li><li>You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.</li><li>You can hold your own in a room with sales teams and customer architects.</li><li>You ship quality code and evaluate AI outputs with engineering rigor.</li><li>You actively tinker with the evolving AI/data landscape piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.</li><li>You thrive in the group chat that's building something, not just talking about it.</li><li>You're excited to travel ~25% of the time, working directly alongside customers.</li></ul><p>Nice-to-Haves</p><ul><li>Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)</li><li>Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns</li><li>Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)</li><li>Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments</li></ul><p></p></section>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Implementing the Amadeus Outpayce payment solution for our clients.</li><li>Maintaining and developing already deployed solutions. This model requires a high level of autonomy, a results-oriented approach, and the ability to deliver according to precise commitments.</li><li>Collecting client needs and translating them into configuration tasks.</li><li>Carrying out end-to-end implementations (configuration, testing, training, go-live).</li><li>Ensuring maintenance and advanced support for existing solutions.</li><li>Collaborating with internal teams and clients across different time zones (Americas -> Asia).</li><li>Producing the expected deliverables within the DBS model.</li></ul> <br> Required profile : <p>Master's degree (Bac+5) in computer science with less than one year of experience.</p><br><br><p><strong>Required Skills</strong></p><br><br><ul><li>Experience in payments / fintech: cards, authorization, capture, refund, PSPs, tokenization, FX.</li><li>Knowledge of the travel tech sector (airlines, hospitality, travel sellers) - a plus.</li><li>Proficiency in Salesforce (strong plus).</li><li>Knowledge of ServiceNow (strong plus).</li><li>Experience with Amadeus or Amadeus tools (Win@proach) - appreciated</li><li>Very autonomous, results-oriented, able to work under pressure.</li><li>Excellent communication and collaborative spirit.</li><li>Fluent English (written and spoken). French or Japanese are a plus.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Design, develop, and maintain robust and scalable applications using Java, Spring Boot, and React. Proven experience with microservices and event-driven architectures. Proficiency in relational and/or document-oriented databases (PostgreSQL, MongoDB). Experience with Clean Architecture and Domain-Driven Design (DDD) principles. Participation in the design and maintenance of a coherent Design System. Experience with Test-Driven Development (TDD), unit testing (JUnit + Mockito), and end-to-end testing. Skills in JavaScript/TypeScript, Jest/ViteTest, and Vite. Contribute to continuous product quality improvement (coverage, SonarQube, SOLID, Yagni). Proficiency in DevOps workflows: GitLab CI/CD, containerization, and pipeline automation. Git version control applied according to best practices (branching, MR, code review). Participate in the entire software development cycle: design, development, deployment, and operation. Ensure ongoing maintenance and bug fixes for existing applications. Apply agile methodologies, particularly Scrum. Actively contribute to the continuous improvement of engineering practices.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in engineering or equivalent university degree with a specialization in computer science, or equivalent significant experience. Over 7 years of experience in Java/React. Experience in the retail or mass distribution sector would be a plus. Excellent written and oral communication skills: Good written and oral communication in French for smooth interactions with the business. Analytical mindset and continuous improvement. Ability to take a step back and see the bigger picture. Ability to meet deadlines while maintaining high standards. Team spirit.</font></font></p><p></p></section>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><span>We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place.</span></p><br><br><br><p>About the Role</p><br><br><p>Production experience required. Builder mindset non-negotiable.</p><br><br><p><span>Salesforce is hiring Forward Deployed Engineers — experienced </span>Technical Builders<span> who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist (</span>Strategic Builder<span> - a customer-facing advisor who shapes AI strategy and drives adoption) to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customisation, and full-stack deployment — shipping solutions customers depend on.</span></p><br><br><br><p>The Builder Experience</p><br><br><ul><li><p>AI-Powered Development:<span> Ship real customer solutions, supported by best-in-class AI tools — Cursor, Claude, and Salesforce coding products like Vibes — embedded into your day-to-day workflow.</span></p><br><br></li><li><p>Collaborative Delivery:<span> You'll work alongside Senior Forward Deployed Engineers and a Deployment Strategist. You'll own real components, benefit from structured mentorship from people who've shipped agentic systems at scale, and have a clear path to leading complex deliveries yourself.</span></p><br><br></li><li><p>Frontier Access:<span> Our agentic AI platform is evolving in real time. You'll work on capabilities most engineers won't touch for months — spanning Agentforce, data, platform, and headless architectures and your field insight will feed directly to the product teams building them. </span></p><br><br></li><li><p>Continuous Innovation:<span> You'll be expected to stay at the forefront, experimenting with emerging AI tools, models, and frameworks, and sharing what you learn with your team and customers.</span></p><br><br></li></ul><br><p>What You'll Actually Be Building</p><br><br><ul><li><p><span>Develop AI agents and experiences that take real actions for real organisations. Our solutions are in production at some of the largest enterprises on the planet. The work matters because the customers depend on it.</span></p><br><br></li><li><p><span>Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.</span></p><br><br></li><li><p><span>Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.</span></p><br><br></li><li><p><span>Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms. Model the data, ship the pipeline, validate the output</span></p><br><br></li><li><p><span>Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.</span></p><br><br></li><li><p><span>Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.</span></p><br><br></li><li><p><span>Co-build alongside customers and partners, sharing best practices and enablement as you go. Leaving teams more capable after each engagement than before.</span></p><br><br></li><li><p><span>Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience is the product feedback loop.</span></p><br><br></li><li><p><span>Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.</span></p><br><br></li></ul><br><p>You're Our Forward Deployed Engineer If…</p><br><br><ul><li><p><span>You have 3+ years of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models</span></p><br><br></li><li><p><span>You have a degree in Computer Science or a related field</span></p><br><br></li><li><p><span>You have prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) — this is a requirement, not a nice-to-have.</span></p><br><br></li><li><p><span>You're fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.</span></p><br><br></li><li><p><span>You've been hands-on with LLMs and prompt engineering. You can explain why a prompt failed and what you'd change.</span></p><br><br></li><li><p><span>You understand data modeling, APIs, and integration patterns deeply enough to design them, not just consume them.</span></p><br><br></li><li><p><span>You can hold your own in a room with sales teams and customer architects.</span></p><br><br></li><li><p><span>You ship quality code and evaluate AI outputs with engineering rigor.</span></p><br><br></li><li><p><span>You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.</span></p><br><br></li><li><p><span>You thrive in the group chat that's building something, not just talking about it.</span></p><br><br></li><li><p><span>You're excited to travel ~25% of the time, working directly alongside customers.</span></p><br><br></li></ul><br><p>Nice-to-Haves</p><br><br><ul><li><p><span>Salesforce platform experience or certifications (Administrator, Platform Developer I, Agentforce Specialist)</span></p><br><br></li><li><p><span>Familiarity with agent frameworks (LangChain, LlamaIndex) and orchestration patterns</span></p><br><br></li><li><p><span>Hands-on with cloud data platforms (Snowflake, Databricks, BigQuery)</span></p><br><br></li><li><p><span>Experience across specialist AI delivery areas: data engineering, platform architecture, or headless deployments</span></p><br><br></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Developing and maintaining data transformation pipelines with DBT.</li><li>Handling and processing large volumes of data via BigQuery and advanced SQL.</li><li>Managing data flows and integration with Pub/Sub.</li><li>Automating data workflows using GitLab CI/CD and Docker Compose.</li><li>Developing batch processes for feeding and exporting data flows.</li><li>Deploying generic HMIs through SQL inserts.</li><li>Developing Shell Bash scripts in a Linux environment.</li><li>Using the internal Carrefour framework (Génépi).</li><li>Collaborating with the Flux team in an Agile environment.</li></ul> <br> Required profile : <p>Graduate of a Bac+5 degree from an engineering school or equivalent university with a specialization in computer science, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: +7 years in Data Engineering.</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>DBT, advanced SQL, BigQuery, GCP, Pub/Sub, GitLab CI/CD, Docker Compose, PostgreSQL, Linux, Shell Bash, Git, Vim, Agile Scrum.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >Context</font></font></p> <p><font dir="auto" ><font dir="auto" >As part of the development of its IT outsourcing and user support activities, our IT services company is looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Level 1/Level 2 Support Lead</font></font></strong><font dir="auto" ><font dir="auto" > . As a true operational expert, you will manage the local and remote support activities, guarantee the quality of service delivered to clients and support the skills development of technicians.</font></font></p> <p><font dir="auto" ><font dir="auto" >Main missions</font></font></p> <p><font dir="auto" ><font dir="auto" >Management of Support Activities</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Supervise the daily activity of the N1 and N2 support teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with SLAs and contractual commitments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prioritize incidents and coordinate resolution actions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor key performance indicators (KPIs) and produce associated reports.</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and lead team meetings and operational points.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Incident and request management</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Responding to complex or critical incidents requiring advanced expertise.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure escalation to N3 teams, publishers or suppliers when necessary.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the quality of ticket processing and compliance with procedures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in crisis management and escalation cells.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Functional management and support</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >To provide functional supervision to N1 and N2 technicians.</font></font></li> <li><font dir="auto" ><font dir="auto" >To distribute the workload and optimize available resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >To train and support employees in their skills development.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the application of ITIL best practices and internal processes.</font></font></li> </ul> <p>Am lioration continue</p> <ul> <li><font dir="auto" ><font dir="auto" >Identify areas for improvement in support processes.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the creation and updating of the knowledge base.</font></font></li> <li><font dir="auto" ><font dir="auto" >Propose actions aimed at reducing the volume of recurring incidents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to projects for the transformation and improvement of support tools.</font></font></li> </ul> <p>Relation client</p> <ul> <li><font dir="auto" ><font dir="auto" >to be the preferred point of contact for clients on operational matters.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in monitoring committees and service reviews.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure proactive communication on major incidents and action plans.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p>Comp tences techniques</p> <p><font dir="auto" ><font dir="auto" >Systems and Environments</font></font></p> <ul> <li>Windows 10/11</li> <li>Windows Server</li> <li>Microsoft 365</li> <li>Active Directory / Azure AD (Entra ID)</li> <li>Exchange Online</li> <li>Teams</li> <li><font dir="auto" ><font dir="auto" >Intune (appr ci )</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Networks</font></font></p> <ul> <li>TCP/IP</li> <li><font dir="auto" ><font dir="auto" >LAN / WAN</font></font></li> <li>VPN</li> <li><font dir="auto" ><font dir="auto" >Wi-Fi</font></font></li> <li>DNS / DHCP</li> </ul> <p><font dir="auto" ><font dir="auto" >Tools</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Remote access tools</font></font></li> <li>Supervision et monitoring</li> <li>Suite Microsoft Office</li> </ul> <p>M thodologies</p> <ul> <li>ITIL Foundation ou quivalent</li> <li><font dir="auto" ><font dir="auto" >Incident, problem and change management</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Search profile</font></font></p> <p>Formation</p> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in Computer Science, Networks or Information Systems.</font></font></li> </ul> <p>Exp rience</p> <ul> <li><font dir="auto" ><font dir="auto" >Significant experience in N1/N2 user support.</font></font></li> <li><font dir="auto" ><font dir="auto" >Successful first experience in coordinating or managing a support team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Leadership and ability to unite a team.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent customer service skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Priority management and stress resistance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, autonomy and proactivity.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Key Performance Indicators (KPIs)</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Compliance with SLAs.</font></font></li> <li><font dir="auto" ><font dir="auto" >First-level solution rate.</font></font></li> <li><font dir="auto" ><font dir="auto" >Average incident handling time.</font></font></li> <li>Satisfaction client (CSAT).</li> <li><font dir="auto" ><font dir="auto" >Number of incidents r currents.</font></font></li> <li><font dir="auto" ><font dir="auto" >Quality and completeness of the documentation.</font></font></li></ul></div><p></p></section>