Contract Representative Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p>In this role, you will be responsible for:<br>• Answering customer calls;<br>• Listening to and diagnosing their needs to provide the appropriate solution;<br>• Applying defined processes and mastering the use of tools;<br>• Reporting any information that helps identify a malfunction or improve a procedure;<br>• Contributing to the smooth running of the service;<br>• Ensuring that qualitative and quantitative objectives set by management are met.</p><br><br> <br> Required profile : <p>• Educated with a Baccalaureate or higher;<br>• A good level of French (both spoken and written);<br>• A sense of listening and service;<br>• Good knowledge of computer tools;<br>• Punctual, committed, and regular.</p><br><br><p>Social benefits and more:</p><br><br><p>• CDI contract from the first day of training;<br>• Training paid at 100%;<br>• Attractive social benefits (Health Insurance, Social Club... );<br>• Transport provided for both arrival and departure.<br>Like all positions in our company, this position is open to people with reduced mobility.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.&nbsp;</i></p><br><p><b><i>It's time to make a move. Join our flow.&nbsp;</i></b></p><br><p>We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer - Product, who provides technical expertise on the optimal KONE product for the customer. The position will be based in Casablanca.</p><br><p>He/she should understands how customer needs are translated into product-specific requirements and is accountable for coordination of all engineering work until the project is handed over to maintenance and will provides technical expertise support to the front line CSE team, field operation and sales team in Delivery process to handle order management and successfully implement KONE products and service solutions, that meet customer’s contract specification by cost and leads time effective way, while ensuring compliance to codes and standards.</p><br><p><b><i>What will you do?</i></b></p><br><p><b>Collaboration with sales</b></p><br><ul><li>Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard with Special Engineering requirements.</li><li>Selects the correct product platform on which to make the offer and ensures the offer is Competitive.</li></ul><p><b>Product planning – Costing</b></p><br><ul><li>Involves Supply Line, installation, maintenance, and project management to understand both the materials and the service cost of the product when needed</li><li>Responsible for correct product costings in non-standard cases, both for corporate and local Materials</li></ul><p><b>Product planning – Specs</b></p><br><ul><li>Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)</li><li>Creates product specifications for corporate materials and local materials.</li><li>Performs initial and revised non-standard energy calculations.</li><li>Performs simple traffic analyses.</li><li>When accountable for the overall engineering of the project:</li><li>Accountable for technical site surveys</li><li>Accountable for the technical content of the order between MS 0b and MS 2z</li></ul><p><b>Product planning – Availability and lead times</b></p><br><ul><li>Coordinates product lead times from Supply Line and local sourcing</li></ul><p><b>Product planning – Installability</b></p><br><ul><li>Ensures that the proposed product can be installed</li><li>Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations</li></ul><p><b>Product planning – Maintainability</b></p><br><ul><li>Ensures that the planned proposed product fulfils the customer’s product lifecycle needs</li><li>Identifies possible deviations to standard maintenance methods and ensures that resolutions are found</li></ul><p><b>Product planning – Compliance</b></p><br><ul><li>Ensures that the proposed product fulfils local codes, regulations and safety requirements</li><li>Ensures alignment with environmental regulations</li><li>Ensures that the planned product complies with KONE’s Engineering Policy</li></ul><p><b>Key tasks in the KONE Customer process</b></p><br><ul><li>Provides content for pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)</li><li>Executes activities for holistic product planning</li></ul><p><b>Are you the one</b></p><br><ul><li>Bachelor’s degree in mechanical, electrical, or Civil Engineering.</li><li>2-3 years of experience in the elevator industry is a must.</li><li>Candidate with minimum 1 to 2 years of experience in AutoCAD.</li><li>Proficient with MS Office Word, Excel, and PowerPoint.</li><li>Excellent communication and influencing skills in English.</li><li>Excellent collaboration skills and capability to teamwork with people from different cultural backgrounds.</li><li>Capability for analytical thinking and focus on details - distinguishes between important information and irrelevant or minor details.</li><li>Ability to work with global colleagues considering different time zones, language competencies and differences in working culture.</li><li>Excellent technical understanding of elevator, escalator, and Advanced People Flow solutions that meet the customer expectations is considered a plus.</li></ul><p><b><span>What do we offer</span></b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviors and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>HCLTech</strong> operates within a predominantly <strong>competitive and performance-driven culture</strong>, where ambition, challenge, and the achievement of measurable goals are central to success. The company promotes self-improvement, competitiveness, and a strong customer focus, with a clear emphasis on results and market positioning. This performance-driven environment is strongly supported by a robust <strong>innovation</strong> dimension, encouraging initiative, experimentation, and agility. It is further complemented by a collaborative culture focused on people development and teamwork, while structured processes play a more secondary role. </p><br><br> <br> Job : <p>Join our team in Rabat! As a member of the Order to Cash team at our IT Information Technology company, you will play a crucial role in ensuring the smooth processing of orders and cash transactions. Your attention to detail and commitment to accuracy will directly impact our operations and customer satisfaction.</p><br><br><p><u><strong>Job purpose</strong></u></p><br><br><p>As member of Order to Cash department, the position holder will actively participate in Account receivables activities aiming to ensure efficient and effective process of:</p><br><br><ul><li>Contract set up reflecting the correct and agreed contract attributes</li><li>Proper customer identification</li><li>Accurate billing activity</li><li>Dispute management and Customer care</li></ul><p>The position holder main tasks &amp; activities will be in the area of Customer care, as Order-to-cash processes are very interdependent, proper and accurate actions and follow ups will have an impact in all the above-mentioned areas.</p><br><br><p><u><strong>General requirements</strong></u></p><br><br><ul><li>Follow closely managers work guidance, assignments &amp; priorities set for the position holder and/or for the entire team</li><li>Attend meetings and discussions organized by team leader and/or OTC management</li><li>Participate in training organized or assigned by Team Leaders and OTC managers - attend the training sessions in person or in a virtual environment, actively participate in it, submit feedback as appropriate and successfully pass all assessments organized after the training sessions.</li><li>Deliver trainings to:</li></ul><ol><li>New team members to explain and demonstrate the daily activities performed by the position holder</li><li>Ongoing training sessions aiming best practice sharing and process gaps filling</li></ol><ul><li>Create and update process documentation on the processes, activities and tasks performed by the position holder, proactively or upon management assignment and in line with the internal process documents creation policy and practices</li><li>Ensure proper backup coverage for other team members in case of absence or holidays. In order to secure business continuance, the Team leader and/or manager should ensure in advance training on activities that are not part of the position holder responsibilities</li><li>Work on own initiative, autonomously and without constant supervision</li><li>Respect working schedules organized and communicated by management team</li><li>Provide audit evidence for quality, control and compliance purposes</li><li>Escalate in a timely manner all operational, administrative, organizational or other issues to Team leader and manager.</li><li>Proficiency in French and good command English. Proper language usage in internal and external communication, in local language, English or the working language(s) required for the position. Independent work to improve language skills where needed and upon justified feedback provided.</li><li>Computer literacy in MS office and customized ERP system. Ability to ensure link and follow up in multi-tools &amp; system environment. Autonomous focus is required in case of gaps in the tools &amp; systems knowledge</li><li>Ensure compliance to all business controls, quality, security and organizational policies properly communicated by the employer.</li><li>Contribute in process optimization/improvement initiatives</li><li>Comply to Company and Client behavior and ethics guidelines as per internal policies, communications and trainings delivered</li><li>Demonstrate resilience under pressure and ability to quickly adapt to unforeseen work demands</li><li>Analytical skills and focus on the details.</li><li>Excellent numerical skills</li><li>Proactive approach towards internal communication - requirement</li><li>Collaborate with colleagues within the team on complex cases, support other team members in case of urgent matters or backlog situations</li></ul><p><u><strong>Role specific requirement :</strong></u></p><br><br><ul><li><strong><u>Query management </u></strong></li><li>Manage the resolution of Partner/ Customer queries received in mailbox, Query Management System, CVG within corporate guidelines and procedures.</li><li>Demonstrate the ability to react professionally in disputed or heated situations providing solutions that not only meet with Partner/ Customer satisfaction, but also make Partners/Customers feel valued</li><li>Maintain full coverage of the assigned SRs using various communication methods (mailbox, query management system, outbound/inbound calls)</li><li>Permanent account management, analysis on received requests and strategy application to ensure all requests are handled as per their importance, priority and SLA.</li><li>Ensure track of received requests in the systems where applicable</li><li>Ensure proper follow up of the requests till resolution of the issue</li><li>Ensure all approvals as per the established Approval matrix are gathered before cancellation of a billing item in the ERP systems.</li><li>Ensure all contract changes/ meter readings update are properly documented and executed in the ERP systems as per the established processes.</li><li>Ensure a feedback is provided to Partner/ Customer about all received requests</li><li>If applicable initiate refund requests upon customer's request or after dispute resolution, as per the established process and internal controls</li><li>Perform all ad hoc query activities on accurate and timely manner</li><li>Ensure Partner compliance with Portal functionality where available</li></ul> <br> Required profile : <p><strong><u>Success criteria for the role</u></strong></p><br><br><ul><li>Timely tasks/activity completion</li><li>High Quality ensured in the performed activities and tasks assessed as part of quality checks performed by the management team</li><li>Consistent achievement of Team and/or individual operational targets communicated by management team. Properly documented gap analysis in case of misses.</li><li>Self-motivated and willing to learn new skills</li><li>Ability to work on own initiative</li><li>Ability to react professionally in disputed or heated situations providing solutions that not only meet with Partner/ Customer satisfaction, but also make Partners/Customers feel valued</li><li>Strong organisational skills</li><li>Collaborate and communicate effectively with all levels and departments involved in the proces</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br> <p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br> <p>At CEVA Logistics, we&nbsp;Rise in&nbsp;Motion. &nbsp;Your career is always on the move,&nbsp;growing&nbsp;as fast and as far as your ambition takes you. Join a global team of&nbsp;nearly 200&nbsp;nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.&nbsp;It’s&nbsp;a journey on which you rise.&nbsp;</p><br> <p><strong>YOUR ROLE</strong></p><br> <p>As a&nbsp;<strong>Road Operation Administrator</strong>, your role is to coordinate the movement of goods, ensuring transportation flows smoothly and efficiently. This includes planning optimal routes, monitoring vehicle and driver performance, and ensuring strict compliance with safety standards and regulatory requirements.</p><br> <p><strong>WHAT ARE YOU GOING TO DO?</strong></p><br> <p><strong>Shipment Planning and Scheduling</strong></p><br> <ul> <li>Coordinate inbound and outbound ground shipments to ensure timely deliveries.</li> <li>Plan efficient transport routes to reduce costs and delivery times.</li> <li>Collaborate closely with carriers, warehouses, and drivers to optimize delivery schedules.</li> <li>Communication and Coordination</li> </ul> <p><strong>Communication and Coordination</strong></p><br> <ul> <li>Act as the main point of contact for internal and external stakeholders (e.g., suppliers, transport service providers).</li> <li>Maintain active communication with carriers to manage delays, cancellations, and operational issues.</li> <li>Coordinate with departments such as procurement, sales, and finance to streamline logistics operations.</li> </ul> <p><strong>WHAT ARE WE LOOKING FOR?</strong></p><br> <p><strong>EDUCATION</strong></p><br> <ul> <li>Minimum Bachelor's degree (Bac +3) in logistics, transportation, or a related field</li> </ul> <p><strong>EXPERIENCE</strong></p><br> <ul> <li>Minimum of 2 to 5 years of experience in a similar role, ideally in a transport and logistics sector</li> </ul> <p><strong>TECHNICAL SKILLS</strong></p><br> <ul> <li>Strong knowledge of road freight transportation in Morocco</li> <li>Proficient in international trade regulations between Morocco and Europe</li> <li>Familiarity with the specific requirements of textile goods transportation</li> <li>Knowledge of transport management software and tracking systems</li> <li>Proficient in Microsoft Office Suite</li> <li>Fluent in French and English; Spanish is a plus</li> </ul> <p><strong>PERSONAL &amp; INTERPERSONAL SKILLS</strong></p><br> <ul> <li>Strong organizational and follow-up skills</li> <li>Responsiveness and ability to solve problems quickly</li> <li>Customer service mindset and team-oriented attitude</li> <li>Adaptability and flexibility in the face of change</li> </ul> <p><strong>WHAT DO WE HAVE TO OFFER?</strong></p><br> <p>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.</p><br> <p>There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</p><br> <p><strong>ABOUT TOMORROW</strong></p><br> <p>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career</p><br> <br> <br> <p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br> <p>Please note: &nbsp;Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br> </div>

<p>Job Summary: Plutus21 Partners is seeking an Outbound Sales Development Representative to drive new business opportunities by proactively reaching out to target accounts. In this role, you will identify key decision-makers, understand their compliance needs, and schedule discovery meetings for the sales team. This position plays a vital role in building pipeline through strategic outreach and close collaboration with Marketing and Business Development.</p><p>Key Responsibilities:</p><ul><li>Proactively prospect into an assigned new logo account list to identify contacts who may need our solutions.</li><li>Continually learn to diagnose clients compliance challenges and how we might help them.</li><li>Develop and nurture relationships with key buying personas within prospect accounts and secure commitment to discuss their compliance needs and our solutions in more detail with a designated sales representative.</li><li>Schedule discovery meetings between qualified potential buyers and the the sales team that results in closed/won business.</li><li>Collaborate with assigned sales representative(s) on call/email campaigns within targeted accounts.</li><li>Gather and document market intelligence from prospect accounts on competitive solutions that they may be using.</li><li>Implement outbound prospecting campaigns developed by Marketing, Product and Commercial Leadership.</li><li>Document engagement activity within Salesforce.com.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong English &amp; German communication skills</li><li>5+ years of successful sales prospecting or business development experience preferred</li><li>Bachelors degree required</li><li>Proficient in Microsoft Office and Salesforce.com</li><li>Results- and growth-oriented with a proven record of consistently achieving monthly, quarterly, and annual prospecting and lead generation goals in a high-growth organization</li><li>Excellent interpersonal skills, able to communicate effectively both internally and externally</li><li>Strong analytical and negotiation abilities, with the capacity to identify and solve customer business problems and leverage diagnostic sales methodologies such as the Value Connection Mindset</li><li>Exceptional self-management skills, including time management, attention to detail, and overall strong organizational abilities</li><li>Continuous learner, eager to master new industry knowledge and technical product suites, with curiosity about clients businesses and performance goals</li><li>Team player who collaborates effectively across all levels of the organization</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are hiring - Dermocosmetic Sales Representative<br>As part of our business development, we are looking for a Dermocosmetic Sales Representative to support the growth of Dr. Clinic and new brands.<br> YOUR MISSIONS<br>• Develop and retain a portfolio of pharmacies, parapharmacies, and specialized distributors<br>• Prospect and open new accounts<br>• Develop brand presence and visibility in the field<br>• Present and promote product ranges to clients and partners<br>• Ensure commercial follow-up and relationship management with various points of sale<br>• Achieve commercial objectives and contribute to revenue growth<br>• Monitor the market, trends, and competition</p><br><br> <br> Required profile : <p><br>• Sales experience in dermocosmetics, cosmetics, pharmacy, or parapharmacy<br>• Excellent interpersonal skills and negotiation ability<br>• Dynamic, independent, and proactive<br>• Strong results-orientation and love for challenges<br>• Good knowledge of the field and the pharmaceutical/parapharmaceutical network<br>• Driver's license</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Inside Sales Associate<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers, and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</b></p><br><br><p><b>As part of its growth, ARROW ECS is strengthening its teams and is looking for an Inside Sales Associate with Dutch. </b></p><br><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li><b>Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs.</b></li><li><b>Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business.</b></li><li><b>Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes.</b></li><li><b>Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Coordinate with internal corporate resource groups to ensure customer satisfaction.</b></li><li><b>Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.</b></li><li><b>Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders.</b></li><li><b>Maintain accounts by providing customer service on orders. Other maintenance tasks include tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.</b></li><li><b>Providing after-sales service by ensuring the products’ arrival at the customer location in a timely fashion.</b></li></ul><br><p><b>What We Are Looking For</b></p><br><br><ul><li><b>2-year degree and 2–5 years of experience or High school graduate with equivalent related experience.</b></li><li><b>Previous experience in inside sales/sales</b></li><li><b>Fluent in English Strong written and verbal communication skills, capable of clearly conveying information through various channels.</b></li><li><b>Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.</b></li></ul><p><b>What is in it for you?&nbsp;</b></p><br><br><ul><li><b>Full Permanent contract,&nbsp;</b></li><li><b>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</b></li><li><b>Very good working atmosphere in a team of passionate collaborators,&nbsp;</b></li><li><b>Work culture where you can make an impact,&nbsp;</b></li><li><b>Dynamic environment with a</b><b> friendly work atmosphere,</b>&nbsp;</li><li><b>Interesting career development opportunities in a quickly growing environment,&nbsp;</b></li><li><b>Working within an international organization, recognized worldwide in its sector.&nbsp;</b></li></ul><br><p><b>Do you see yourself as our future colleague? If yes – send us your application.&nbsp;</b></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Your Roadmap As a Deputy Project Manager (Onshore), you act as second-in-command and assume delegated authority as defined in the Project Management Plan, ensuring continuity of leadership when required. You support the Project Manager Onshore and consortium manager in the successful execution of the project, to ensure that project objectives (time, cost, functionality, and quality) are achieved onshore, while maintaining strong customer relations and ensuring alignment with overall project governance defined with project manager Onshore and offshore. . Your main responsibilities are: Assist in developing and maintaining the project plan (scope, schedule, cost) Monitor progress, milestones, and deliverables Support corrective actions when deviations occur Act as backup for the Project Manager Take over coordination, decision follow-up, and reporting when needed Support preparation and facilitation of project meetings Ensure proper information flow across all interfaces Prepare project reports (progress, risks, KPIs) Maintain documentation (plans, action lists, minutes, deliverables) Track actions and ensure follow-up with responsible persons Maintain the risk register and action plans Support escalation when required Support resource planning and workload follow-up Monitor budget consumption and schedule adherence Assist in contract and change management topics Ensure deliverables comply with contractual, technical, and process requirements Support reviews, audits, and milestone validations Assist in managing customer and partner relationships Prepare communication for governance bodies (Steering Committee, Project Board) Ensure alignment with the Project Manager on project objectives and priorities Coordinate with offshore PMO for reporting, planning, and governance processes Ensure consistent application of project management standards and tools Support integration of onshore and offshore project activities Ensure transparent reporting to Project Manager and Steering Committee. Consolidate onshore inputs into overall project reporting. Maintain clear documentation of decisions, actions, and issues. Keys to Success As a Deputy Project Manager, you shall possess a balanced combination of project management expertise, and strong interpersonal skills to effectively support the Project Manager and ensure the successful execution of project activities. The role requires the ability to coordinate complex interfaces between onshore and offshore teams, manage customer interactions, and ensure alignment with project objectives, processes, and contractual commitments. In addition, you must as a DPM demonstrate leadership capabilities, a structured and analytical mindset, and a strong focus on quality, safety, and stakeholder satisfaction. Your main Key competences include: Project Management: at least 10 years of experience as a Project Manager or Engineering Manager in railway signaling companies in particular, with a solid knowledge of planning, monitoring and controlling (scope, schedule, cost, quality), including risk and opportunity management Technical understanding: a degree in Engineering, Natural Sciences, or equivalent, and a good awareness of project systems, installation, testing and commissioning activities, and interface with engineering and safety deliverables Stakeholder management: ability to interact effectively with customers, partners, suppliers, and authorities in a multicultural environment Communication skills: Fluent in Arabic, French, and English, a strong written and verbal communication, with the ability to lead meetings, report clearly, and manage expectations. Leadership and coordination: capability to coordinate multidisciplinary teams and act as backup to the Project Manager Organizational skills: structured approach to planning, prioritization, and multitasking across multiple workstreams Commercial awareness: basic understanding of project financials, cost control, and contractual aspects (claims, variations).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Project Management: at least 10 years of experience as a Project Manager or Engineering Manager in railway signaling companies in particular, with a solid knowledge of planning, monitoring and controlling (scope, schedule, cost, quality), including risk and opportunity management Technical understanding: a degree in Engineering, Natural Sciences, or equivalent, and a good awareness of project systems, installation, testing and commissioning activities, and interface with engineering and safety deliverables Stakeholder management: ability to interact effectively with customers, partners, suppliers, and authorities in a multicultural environment Communication skills: Fluent in Arabic, French, and English, a strong written and verbal communication, with the ability to lead meetings, report clearly, and manage expectations. Leadership and coordination: capability to coordinate multidisciplinary teams and act as backup to the Project Manager Organizational skills: structured approach to planning, prioritization, and multitasking across multiple workstreams Commercial awareness: basic understanding of project financials, cost control, and contractual aspects (claims, variations) Quality and safety mindset: strong commitment to compliance with standards, processes, and HSE requirements</p><p></p></section>

<p>As we strengthen our presence in the information market, we are looking for a motivated Sales Representative to help us develop our pipeline and support our growth in the Moroccan and African markets. The Sales Development Representative (SDR) will play a key role in our sales process by qualifying leads and conducting prospecting activities to identify new business opportunities.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Deployment of the commercial strategy: Design and implement an action plan aligned with objectives and macro/microeconomic trends.</li><li>Active prospecting: Identify and engage new clients through calls, professional networks, events, and partnerships.</li><li>Needs analysis: Understand local market expectations regarding commercial information and propose adapted solutions.</li><li>Promotion of Business Information solutions: Highlight URBA360 and the Quality Label financial excellence certification as levers for performance and trust.</li><li>Follow-up &amp; Reporting: Ensure objectives are met, negotiate and finalize contracts, ensure customer satisfaction follow-up.</li><li>Competitive intelligence: Analyze competitors' actions to adjust strategy accordingly.</li><li>Digitalization: Master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM).</li><li>Quality of service: Ensure KPI achievement and optimize the integration of commercial information.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><strong>Experience:</strong> 3-5 years in B2B commercial development or business development, with a focus on the Maghreb region market.</li><li><strong>Relationship Skills:</strong> Strong ability to establish and maintain trusting relationships.</li><li><strong>Communication:</strong> Excellent oral and written communication skills, with a keen sense of interpersonal skills.</li><li><strong>Customer Orientation:</strong> Ability to understand customer needs and match them with our solutions.</li><li>Motivation and tenacity, with a proactive and results-oriented mindset.</li><li><strong>Technical Skills:</strong> Proficiency in Excel tools for reporting and analysis.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a talented Medical Representative - Dermo-Cosmetics - Casablanca to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Develop brand image and drive prescription and recommendation.</li><li>Visit targeted physicians to promote products using a patient-centric approach.</li><li>Communicate scientific and technical product value effectively.</li><li>Implement the medical visit strategy (coverage, frequency, product cycles).</li><li>Use promotional tools and multi-channel communication to personalize messages.</li><li>Ensure product availability in nearby pharmacies and support sell-out with sales teams.</li><li>Analyze territory performance and competition; implement action plans.</li><li>Manage planning, CRM tracking, and activity reporting.</li><li>Ensure compliance with ethical standards and report adverse events.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for a talented Medical Representative - Dermo-Cosmetics - Casablanca to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description&nbsp;&nbsp;</strong>&nbsp;</p><br> <br> <p>UNDP’s country programme in Morocco (2023-2027) is fully aligned with the New Development Model, the Government Programme, the United Nations Sustainable Development Cooperation Framework, the UNDP strategic plan 2022- 2025, and the 2030 Agenda for Sustainable Development, and emphasizes a human-rights-based approach, gender equity and the principle of leaving no one behind. It builds on previous development results and utilizes UNDP country, regional and global institutional capacities, including South-South and triangular cooperation. UNDP in Morocco works in close partnership with the Government and the international community to facilitate the New Development Model’s objectives of structural transformation to a more inclusive, empowered, sustainable and resilient economy and society contributing to broader African prosperity.&nbsp;&nbsp;</p><br> <br> <p>The Finance Unit in the Operations Team supports the Country Office (CO) in Morocco in the promotion of its sustainable development agenda by continuously enhancing CO financial performance, delivering sound management of financial resources, and ensuring strong accountability through informed decision making, effective financial management processes, and transparent financial reporting that complies with international standards and regulatory guidelines. It supports both UNDP and other UN agencies to whom UNDP provides services.&nbsp;</p><br> <br> <p>&nbsp;<strong>Scope of Work</strong>&nbsp;</p><br> <br> <p>Under the overall guidance of the Operations Coordinator and the direct supervision of the Finance Analyst, , the Finance Associate will be responsible for the following functions:&nbsp;</p><br> <br> <p>1. Full-Cycle Accounting and Financial Control&nbsp;</p><br> <br> <ul> <li>Processes full-cycle Accounts Payable (AP): Reviews, verifies, and inputs various payment requests into the ERP system (Quantum) including vendor invoices (PO and non-PO) and Implementing Partner requests (FACE forms). Ensures strict adherence to the Internal Control Framework (ICF) and completeness of supporting documentation prior to final approval.&nbsp;</li> </ul> <br> <ul> <li>Acts as Travel Processor: Reviews and processes Travel Requests (TR) and Travel Claims (TC), ensuring strict verification of travel entitlements and compliance with UNDP rules.&nbsp;</li> </ul> <br> <ul> <li>Manages UN Agency transactions: Processes payments on behalf of UN Agencies based on approved payment authorizations. Performs cost-recovery activities through the Agency Services Portal (ASP), and actively monitors and reconciles Service Clearing Account (SCA) reports and Agency Unliquidated Obligations (ULOs).&nbsp;</li> </ul> <br> <ul> <li>Resolves System Exceptions: Takes timely corrective actions on unposted invoices, including invoices with budget check errors, match exceptions, and unapproved invoices.&nbsp;</li> </ul> <br> <ul> <li>Manages VAT processing and reimbursement: Ensures timely processing, recording, reconciliation, and submission of VAT claims with the relevant tax authorities,&nbsp; and follows up on VAT reimbursements.&nbsp;</li> </ul> <br> <ul> <li>Assists in financial closure: Prepares reconciliations of General Ledger accounts and assists as an operational focal point for period-end closures, ensuring all prerequisites are gathered.&nbsp;</li> </ul> <br> <br> <p>2. Budget Administration and Cost-Recovery&nbsp;</p><br> <br> <ul> <li>Administers budget execution: Assists in the preparation and modification of various operational budgets (institutional, UNDSS, common services) and development project budgets, ensuring entries in Quantum are accurate and compliant with approved Authorized Spending Limits (ASL).&nbsp;</li> </ul> <br> <ul> <li>Processes the full cost-recovery cycle: Handles billing for services provided to UN agencies ensuring accurate data and timely follow-up on revenue collection.&nbsp;</li> </ul> <br> <p>3. Treasury, Cash Management, and Cashier Functions&nbsp;</p><br> <br> <ul> <li>Acts as Cashier (as assigned): Manages Petty Cash funds, ensures proper safekeeping of cash/cheques and prepares regular replenishment requests and reconciliations.&nbsp;</li> </ul> <br> <ul> <li>Ensures timely recording of receipts for income application: Identifies incoming funds (contributions, transfers), creates deposits, and ensures the timely and accurate application of all revenue.&nbsp;</li> </ul> <br> <ul> <li>Supports Treasury operations: Prepares draft monthly cash flow forecasts, assists in the management of funding "Deals", and supports the bank-to-book (B2B) reconciliation process by analyzing and helping clear outstanding items.&nbsp;</li> </ul> <br> <p>4. Monitoring, Reporting, and Knowledge Sharing&nbsp;</p><br> <br> <ul> <li>Capacity Building: Assists in organizing training for the operations/projects staff on finance, and implementation of Internal Control Framework (ICF).&nbsp;</li> </ul> <br> <ul> <li>Contributes to continuous improvement: Assists in mapping finance business processes, drafts internal Standard Operating Procedures (SOPs), and synthesizes lessons learned within the finance unit.&nbsp;</li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.&nbsp;</p><br> <br> <p><strong>5.</strong> <strong>Institutional Arrangement</strong>&nbsp;</p><br> <br> <p>Working under the guidance and supervision of the Finance Analyst , the Finance Associate promotes a collaborative, client-focused, quality and results-oriented approach across grant sub-recipients and stakeholders. He/She provides hands-on technical support to preparation of accelerations plan and capacity transfer in actual implementation of SR work plans, and budgets to ensure proper accountability for results, timely reporting and efficient use of the Global Fund resources.&nbsp;&nbsp;</p><br> <br> <p>In delivering these important functions, &nbsp;the Finance Associate works in close collaboration with the Operations, Programme, and projects’ staff in the CO and with UNDP HQ and GSSC staff to exchange information and resolve finance-related issues.&nbsp;</p><br> <br> <br> <p><strong>Competencies</strong>&nbsp;</p><br> <br> <p><i><strong>Core</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Achieve Results:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline​&nbsp;</p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements ​&nbsp;</p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback​&nbsp;</p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible ​&nbsp;</p><br> <br> <br> <br> <p><strong>Act with Determination:&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously​&nbsp;</p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships​&nbsp;</p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination ​&nbsp;</p><br> <br> <br> <br> <p><i><strong>Cross-Functional &amp; Technical competencies&nbsp;</strong></i>&nbsp;</p><br> <br> <p><i><strong>Thematic Area</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Name</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Definition</strong></i>&nbsp;</p><br> <br> <br> <br> <p><i><strong>Business management</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Results-based management</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to manage programmes and projects with a focus at improved performance and demonstrable results&nbsp;</p><br> <br> <br> <br> <p><i><strong>Risk Management</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to identify and organize action around mitigating and proactively managing risks&nbsp;</p><br> <br> <br> <br> <p><i><strong>Monitoring</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and financial performance and results&nbsp;</p><br> <br> <br> <br> <p><i><strong>Resource Managemet</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to allocate and use resources in a strategic or tactical way in line with principles of accountability and integrity&nbsp;</p><br> <br> <br> <br> <p><i><strong>Operations Management</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to effectively plan, organize, and oversee the Organization’s·business processes in order to convert its assets into the best results in the most efficient&nbsp;&nbsp;</p><br> <br> <p>manner. Knowledge of relevant concepts and mechanisms&nbsp;</p><br> <br> <br> <br> <p><i><strong>Communication</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels&nbsp;</p><br> <br> <br> <br> <p><i><strong>External relations &amp; advocacy</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Agilemethodologies and practices&nbsp;</strong></i>&nbsp;</p><br> <br> <br> <p>Ability to manage projects and processes through continuous iteration, learning and improvement.&nbsp;&nbsp;</p><br> <br> <p>Ability to manage a self-organising cross-functional teams, foster a team culture of curiosity and learning. Being nimble and being able to improvise and quickly adjust to unforeseen events or changes in conditions or context.&nbsp;&nbsp;</p><br> <br> <br> <br> <br> <br> <br> <br> <br> <p><strong>Minimum Qualifications of the Successful NPSA</strong>&nbsp;</p><br> <br> <p><strong>Min. Education requirements</strong>&nbsp;</p><br> <br> <br> <ul> <li>Secondary education is required.   OR&nbsp;</li> </ul> <br> <ul> <li>A university degree (Bachelor’s degree) in Finance, Accounting will be given due consideration, but it is not a requirement. &nbsp;</li> </ul> <br> <ul> <li>Fully Qualified Accountant, from an internationally accredited institute of accountancy or Full Completion of the UNDP Finance Training and Certification Programme (FTCP). No UNDP Accountancy and Finance Test (AFT) is required.  &nbsp;</li> </ul> <br> <ul> <li>Candidates with no professional accountancy qualifications, but with degrees that major in accountancy and/or finance must complete UNDP Finance Training and Certification Programme (FTCP), if recruited. However, no UNDP Accountancy and Finance Test (AFT) is required. &nbsp;</li> </ul> <br> <ul> <li>Candidate with no professional accountancy qualifications but with relevant experience must successfully undertake UNDP Accountancy and Finance Test (AFT) before shortlisting and must complete the UNDP Finance Training and Certification Programme (FTCP), if recruited. &nbsp;</li> </ul> <br> <br> <br> <p><strong>Min. years of relevant work experience&nbsp;</strong>&nbsp;</p><br> <br> <br> <ul> <li>Minimum 7 years (with high school diploma) or 4 years (with bachelor’s degree) of progressively responsible finance and accounting experience at the national or international level is required.&nbsp;</li> </ul> <br> <ul> <li>Knowledge of IPSAS and/or IFRS is required.&nbsp;</li> </ul> <br> <br> <br> <p><strong>Required&nbsp; skills&nbsp;</strong>&nbsp;</p><br> <br> <br> <ul> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of spreadsheets and web-based management systems such as ERP financials and database packages.&nbsp;</li> </ul> <br> <ul> <li>Solid experience in the use of ERP system and advanced skills in excel spreadsheet&nbsp;</li> </ul> <br> <br> <br> <p><strong>Desired skills in addition to the competencies covered in the Competencies section</strong>&nbsp;</p><br> <br> <br> <ul> <li>Demonstrated experience in providing risk mitigation, compliance and financial management advisory services&nbsp;</li> </ul> <br> <ul> <li>Strong analytical and writing skills and a track record of producing high-quality finance reports and other materials&nbsp;</li> </ul> <br> <ul> <li>Experience with administration of budgets and/or cost-recovery systems is desired.&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Experience with cash and treasury management is desirable.&nbsp;</li> </ul> <br> <ul> <li>Experience with IPSAS and/or IFRS&nbsp;</li> </ul> <br> <ul> <li>Experience in Finance with UNDP and/or UN agencies, international organizations, such as NGOs, bilateral cooperation, etc. is desirable;&nbsp;</li> </ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development:</strong><br>- Manages the integration and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-screening CVs, scheduling internal recruitment interviews, co-managing interviews &amp; assessments<br>- Handles departure files: receiving departure requests, conducting interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their scope<br>- Manages certain HR development committees within their scope<br>- Implements the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their scope (new tools, processes, systems...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (staff monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (classification of offenses; definition of the associated sanction level up to the 3rd reprimand) within their scope for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation<br>•<strong> Advisory:</strong><br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices deployed within their scope that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains validation for disciplinary sanctions exceeding their scope of responsibility<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Regional Director in Agadir and a member of the management committee, you will lead and manage all activities and human resources at your site, ensuring compliance with contractual commitments to clients, Concentrix Group processes and standards, and within the budget set by senior management. You will lead the site's management team in close collaboration with the functional departments. You will be responsible for achieving objectives and fulfilling commitments made to clients at your site. You will organize and coordinate all technical and functional support resources for the site under your responsibility. You will ensure adherence to budgetary objectives with a constant focus on site profitability. You will promote the Concentrix culture and enforce internal regulations, labor laws, and safety rules on the site. You manage internal communication across the sites and ensure a positive work environment. To this end, you guarantee high-quality social dialogue and chair local employee representative bodies. You represent the company to clients and key local economic and political stakeholders.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You hold a higher education degree from a business school, engineering school, or equivalent. You have significant experience of at least 5 years in a similar role, managing production sites and multidisciplinary teams, ideally within the contact center sector. You have experience leading teams of over 300 employees. As a manager and ambassador, you possess strong analytical and synthesis skills, leadership qualities, excellent communication skills, and a passion for management. You are customer- and results-oriented. You have a solid understanding of P&amp;L and budget management. You have experience in managing employee relations and facilitating employee representative bodies. Fluency in written and spoken English is required.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Lead Development Associate (Italian Speaker)<br><br><b>Job Description:</b><p><span><span>We are looking for a results-driven Lead Generation Specialist to accelerate pipeline growth by converting Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs). This role sits at the intersection of marketing and sales, ensuring high-quality lead engagement and effective qualification within the IT solutions landscape.</span></span></p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p><span><span>Engage with inbound and outbound MQLs through calls, emails, and social outreach to assess interest, needs, and buying intent&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Qualify</span><span>leads based on defined criteria (budget, authority, need, timeline) and convert them into SQLs for the sales team&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Collaborate closely with marketing to provide feedback on lead quality, campaign performance, and targeting&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>and up-to-date records in CRM systems (e.g., Salesforce, Dynamics)&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Nurture leads through the</span><span>early stages</span><span>of the sales funnel to build a strong and consistent pipeline&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identify</span><span>upsell and cross-sell opportunities within existing accounts when relevant&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Meet and exceed KPIs related to lead conversion rates, pipeline generation, and activity levels&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Stay informed on IT products, solutions, and market trends to effectively position offerings</span></span></p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p><span><span>1–3+ years of experience in lead generation, inside sales, or business development within the IT/Tech industry&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven</span><span>track record</span><span>of converting MQLs into SQLs or generating qualified pipeline&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong understanding of B2B sales cycles, particularly in IT solutions or services&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication and interpersonal skills (verbal and written)&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience using CRM tools and sales engagement platforms&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work in a fast-paced, target-driven environment&nbsp;</span></span></p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract, Net salary &amp; bonus,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<p>The customer service representative in technical support has the main mission to collect and then remotely process user requests in difficulty regarding the use of computer hardware. Reporting to the team leader, his mission consists of: Resolving technical exploitation and maintenance problems by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking on the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Perfect command of the French language, with good oral and written fluency.</li><li>Listening and orientation skills.</li><li>Good diagnostic and analysis capacity.</li><li>Successful training related to the requested technical competence.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The technical support customer representative has the primary mission to collect and then process remotely user requests experiencing difficulties with the use of computer hardware. Reporting to the team leader, their mission consists of: Solving technical problems of operation and maintenance by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking on the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Perfect command of the French language, with good oral and written fluency. Listening and orientation skills. Good diagnostic and analytical capacity. Successful training related to the requested technical skill.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Operations Associate<br><br><b>Job Description:</b><p><b>About US:</b>&nbsp;</p><br><br><p>Join our dynamic <b>Customer Operations</b> team at <b>Arrow</b>! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!&nbsp;</p><br><br><p>As part of our company´s growth, <b>ARROW Morocco</b> is strengthening its teams and is looking for a <b>Sales Operation Associate,</b>&nbsp;</p><br><br><p><i>PLEASE ATTACH YOUR RESUME IN ENGLISH</i>&nbsp;</p><br><br><p>We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!&nbsp;</p><br><br><p><b>What You’ll Be Doing at Arrow?</b>&nbsp;</p><br><br><p>As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:&nbsp;</p><br><br><ul><li><p><b>Quotation Management:</b> Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities.&nbsp;</p><br><br></li></ul><ul><li><p><b>Automation:</b> Ensure all systems and data are aligned to drive automation across selling and service processes.&nbsp;</p><br><br></li></ul><ul><li><p><b>Price Support:</b> Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications.&nbsp;</p><br><br></li></ul><ul><li><p><b>Order Processing support:</b> Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Issue Resolution:</b> Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence.&nbsp;</p><br><br></li></ul><ul><li><p><b>Post-Invoice Adjustments:</b> Handle post-invoice adjustments both internally and externally when necessary.&nbsp;</p><br><br></li></ul><ul><li><p><b>Backlog Management:</b> Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Team Collaboration:</b> Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers.&nbsp;</p><br><br></li></ul><p><b>Who are we looking for?</b>&nbsp;</p><br><br><ul><li><p><b>English on min B2 </b>level (both spoken and written), additional language is an asset.&nbsp;</p><br><br></li></ul><ul><li><p>Good knowledge of MS Office, Excel is a plus&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer Service</b>, <b>Order Management </b>or <b>Sales experience&nbsp;</b>&nbsp;</p><br><br></li></ul><ul><li><p>Accountability&nbsp;</p><br><br></li></ul><ul><li><p><b>Communication and coordination</b> skills&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer-oriented </b>attitude&nbsp;</p><br><br></li></ul><ul><li><p><b>Team player</b>&nbsp;</p><br><br></li></ul><p><b>What is in it for you?</b>&nbsp;</p><br><br><ul><li><p>Full Permanent contract,&nbsp;</p><br><br></li></ul><ul><li><p>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</p><br><br></li></ul><ul><li><p>Very good working atmosphere in a team of passionate collaborators,&nbsp;</p><br><br></li></ul><ul><li><p>Work culture where you can make an impact,&nbsp;</p><br><br></li></ul><ul><li><p>Dynamic environment with a <b>friendly work atmosphere,</b>&nbsp;</p><br><br></li></ul><ul><li><p>Interesting career developmentopportunities in a quickly growing environment,&nbsp;</p><br><br></li></ul><ul><li><p>Working within an international organization, recognized worldwide in its sector.&nbsp;</p><br><br></li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b>&nbsp;</p><br><br><p><b>Our story</b>&nbsp;</p><br><br><p>As <b>Arrow Global Components (AGC)</b>, a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.&nbsp;</p><br><br><p><i>Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.</i>&nbsp;</p><br><br><p><span>#LI-HL1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for an experienced, highly driven Sales Development Representative (SDR) who is fluent in Arabic and English and thrives in a fast-paced B2B outbound sales environment.<br> This is a high-volume outbound sales role, ideal for someone who is comfortable making 100+ calls per day, confidently engaging decision-makers, handling objections, qualifying prospects, and consistently generating sales opportunities.<br> The successful candidate will have 3+ years of professional experience, proven B2B sales experience, and strong hands-on knowledge of CRM systems.<br> Key Responsibilities Make 100+ outbound calls per day to prospective B2B customers.<br> Prospect, engage, and qualify potential customers through cold calling and outbound outreach.<br> Communicate professionally and confidently with prospects in both Arabic and English .<br> Identify decision-makers and uncover business needs, pain points, and potential sales opportunities.<br> Qualify prospects against defined criteria and book high-quality meetings for the sales team.<br> Handle objections confidently and maintain effective conversations with prospective customers.<br> Maintain accurate and detailed prospect records, activities, notes, and follow-ups within the CRM.<br> Consistently work toward individual and team KPIs, including call volume, meetings booked, qualified opportunities, and conversion rates.<br> Follow structured sales processes and continuously improve messaging and outreach based on performance.<br> Collaborate closely with Account Executives and other members of the sales team.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – required.<br> Fluent professional English – required , with excellent verbal and written communication skills.<br> 3+ years of overall professional experience.<br> Proven B2B sales, business development, or Sales Development Representative experience.<br> Demonstrated experience working in a high-volume outbound environment and the ability to consistently complete 100+ calls per day.<br> Strong cold-calling, prospecting, lead generation, objection-handling, and qualification skills.<br> Proven hands-on experience using CRM platforms to manage leads, activities, pipelines, and follow-ups.<br> Comfortable speaking with business owners, executives, and other decision-makers.<br> Highly target-driven, resilient, organized, and comfortable working against demanding KPIs.<br> Reliable internet connection and a professional remote-working setup.<br></span> </div>

<p>The customer service representative in technical support has the main mission to collect and then process remotely the requests of users in difficulty regarding the use of computer equipment. Reporting to the team leader, his mission consists of: Solving technical problems of operation and maintenance by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking up the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language, with good oral and written fluency. Sense of listening and orientation. Good diagnostic and analytical skills. Successful training related to the requested technical competence.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of our business development, we are recruiting Automotive Quality Residents to work directly with our industrial clients. As a Quality Resident, you will be the quality representative on the client's site. You will be responsible for monitoring non-conformities, managing quality incidents, and contributing to real-time customer satisfaction.</font></font></p><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Ensuring quality presence at the customer's (OEM / equipment manufacturer) site</font></font></li><li><font dir="auto" ><font dir="auto" >Perform product checks (inspection, sorting, retouching)</font></font></li><li><font dir="auto" ><font dir="auto" >Managing non-conformities and customer complaints</font></font></li><li><font dir="auto" ><font dir="auto" >Managing corrective action plans (8D)</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze the root causes (5 Whys, Ishikawa, QRQC)</font></font></li><li><font dir="auto" ><font dir="auto" >To act as the interface between the client and the supplier</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor quality indicators (PPM, incidents, feedback)</font></font></li><li><font dir="auto" ><font dir="auto" >To produce structured and regular reporting</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the continuous improvement of processes</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Quality, Industrial Engineering or equivalent</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 2-5 years experience in automotive quality</font></font></p><p>Exp rience en r sident qualit / customer quality / supplier quality souhait e</p><p><font dir="auto" ><font dir="auto" >Field experience in an industrial environment required</font></font></p><h2>Comp tences techniques</h2><ul><li><font dir="auto" ><font dir="auto" >My mastery of quality tools: 8D, FMEA, 5 Whys, QRQC</font></font></li><li><font dir="auto" ><font dir="auto" >Management of non-conformities and quality incidents</font></font></li><li><font dir="auto" ><font dir="auto" >Reading plans and technical requirements</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of computer tools</font></font></li></ul><h2><font dir="auto" ><font dir="auto" >Behavioral skills</font></font></h2><ul><li><font dir="auto" ><font dir="auto" >Excellent communication (customer interface)</font></font></li><li><font dir="auto" ><font dir="auto" >R activity and emergency management</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour and analytical skills</font></font></li><li><font dir="auto" ><font dir="auto" >Customer focus and results</font></font></li></ul><h2><font dir="auto" ><font dir="auto" >LANGUAGES</font></font></h2><ul><li><font dir="auto" ><font dir="auto" >French: fluent (required)</font></font></li><li><font dir="auto" ><font dir="auto" >English: professional (preferred)</font></font></li></ul><p></p></section>