Contract Representative Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Accounting Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).<br>• Ensures employees establish and maintain open, collaborative relationships within their team.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Ensures property policies are administered fairly and consistently.<br>• Utilizes an "open door" policy.<br>• Solicits employee feedback.<br>Managing Projects and Policies&nbsp;<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Ensures that the P&amp;L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.<br>• Reconciles balance sheet.<br>• Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Ensures account balances are supported by appropriate documentation in accordance with SOPs.<br>• Reviews audit issues and makes corrections as necessary.<br>• Ensures property permits, licenses and if applicable vendor contracts are current.<br>• Leverages centralized accounting processes and shared services.<br>Demonstrating and Applying Accounting Knowledge&nbsp;<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.<br>Proving Financial Information and Guidance to Others<br>• Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.<br>• Attends critique meetings to review information with management team.<br>• Advises the Director of Finance on existing and evolving operating/financial issues.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>Maintaining Finance and Accounting Goals<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Supports a strong accounting &amp; operational control environment to safeguard assets, improve operations and profitability and manage business risks.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission principale Rattaché(e) à la Direction Générale, le/la Directeur(trice) Commercial(e) est chargé(e) de définir et mettre en œuvre la stratégie de développement commercial afin d'accélérer la croissance de l'entreprise, développer le portefeuille clients et renforcer sa présence sur le marché.<br> Véritable développeur d'affaires, il/elle intervient directement sur la prospection, l'ouverture de nouveaux comptes, la négociation et la conclusion de contrats tout en pilotant la performance commerciale et en garantissant la rentabilité des opérations.<br> Principales responsabilitésDéveloppement commercial Définir et déployer la stratégie commerciale de l'entreprise.<br> Identifier de nouvelles opportunités de marché et développer le chiffre d'affaires.<br> Prospecter activement de nouveaux clients et ouvrir de nouveaux comptes stratégiques.<br> Développer et fidéliser un portefeuille de clients grands comptes et PME.<br> Assurer une présence terrain forte auprès des prospects, clients et prescripteurs.<br> Gestion des comptes stratégiques Développer les relations avec les décideurs et donneurs d'ordre.<br> Construire des partenariats durables avec les clients stratégiques.<br> Piloter les négociations commerciales complexes.<br> Assurer le suivi des affaires à fort enjeu jusqu'à leur concrétisation.<br> Garantir un haut niveau de satisfaction et de fidélisation.<br> Pilotage de la performance commerciale Définir les objectifs commerciaux et assurer leur atteinte.<br> Mettre en place des indicateurs de performance et des plans d'action adaptés.<br> Analyser les résultats commerciaux et proposer des actions correctives.<br> Veiller au respect des objectifs de marge, de rentabilité et de croissance.<br> Participer à l'élaboration des budgets et des prévisions commerciales.<br> Leadership et management Encadrer, animer et accompagner les équipes commerciales.<br> Instaurer une culture de performance, de rigueur et d'excellence commerciale.<br> Développer les compétences des collaborateurs et favoriser leur montée en puissance.<br> Assurer le respect des processus et de la discipline commerciale.<br> Fédérer les équipes autour des objectifs de développement de l'entreprise.<br> Représentation de l'entreprise Développer et entretenir un réseau professionnel actif.<br> Représenter l'entreprise auprès des clients, partenaires et prescripteurs.<br> Participer aux événements professionnels et aux actions de développement de la notoriété de la société.<br> Profil recherchéFormation Bac+5 en Commerce, Gestion, Marketing ou équivalent.<br> Expérience Expérience confirmée en tant que Directeur Commercial B2B à forte dimension développement.<br> Expérience appréciée dans l'un ou plusieurs des secteurs suivants : Mobilier de bureau ; Aménagement d'espaces professionnels ; Second œuvre ; Architecture d'intérieur ; Immobilier tertiaire ; Équipements professionnels ; Services aux entreprises.<br> Réseau professionnel actif auprès d'entreprises, grands comptes, prescripteurs, architectes, bureaux d'études ou donneurs d'ordre.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission principale Le Directeur des Expéditions est responsable de l'ensemble des opérations d'expédition des produits finis vers les clients, les plateformes logistiques ou les filiales.<br> Il garantit le respect des délais de livraison, la qualité des expéditions, l'optimisation des coûts logistiques et la satisfaction des clients, tout en assurant la sécurité des opérations et la performance de ses équipes.<br> Principales responsabilitésPilotage des opérations d'expédition Définir et mettre en œuvre la stratégie des expéditions.<br> Superviser les opérations de préparation, de chargement et d'expédition.<br> Garantir le respect des délais de livraison et des engagements clients.<br> Assurer la disponibilité des moyens humains et matériels nécessaires aux expéditions.<br> Management des équipes Encadrer les responsables d'expédition, superviseurs et équipes opérationnelles.<br> Définir les objectifs individuels et collectifs.<br> Développer les compétences des collaborateurs.<br> Promouvoir une culture de performance, de sécurité et d'amélioration continue.<br> Gestion des transporteurs Sélectionner, piloter et évaluer les prestataires de transport.<br> Négocier les contrats et suivre leur exécution.<br> Optimiser les coûts de transport.<br> Veiller au respect des niveaux de service (SLA).<br> Optimisation des flux logistiques Améliorer les processus d'expédition afin de réduire les délais et les coûts.<br> Optimiser les plans de chargement et les tournées lorsque nécessaire.<br> Participer aux projets de digitalisation des flux logistiques.<br> Déployer les outils Lean, Six Sigma ou toute autre démarche d'amélioration continue.<br> Qualité, sécurité et conformité Garantir le respect des procédures qualité.<br> Veiller au respect des normes HSE.<br> Assurer la conformité documentaire des expéditions nationales et internationales.<br> Gérer les réclamations liées aux expéditions et mettre en œuvre les actions correctives.<br> Pilotage de la performance Définir et suivre les indicateurs de performance (KPI).<br> Produire les reportings à destination de la Direction.<br> Analyser les écarts et proposer des plans d'amélioration.<br> Participer à l'élaboration du budget logistique.<br> Indicateurs de performance (KPI) Taux de livraison à l'heure (OTD).<br> Taux de service client.<br> Taux d'erreurs d'expédition.<br> Coût logistique par expédition.<br> Productivité des équipes.<br> Temps moyen de préparation et de chargement.<br> Taux de réclamations clients.<br> Taux d'accidents de travail.<br> Respect du budget.<br> Profil recherchéFormation Bac+5 en Logistique, Supply Chain, Génie Industriel, Transport ou équivalent.<br> Expérience Minimum 10 ans d'expérience en gestion des expéditions.<br> Au moins 5 ans dans une fonction managériale d'encadrement d'équipes importantes.<br> Expérience dans un environnement industriel, FMCG, distribution, automobile ou grande logistique fortement appréciée.<br> Compétences techniques Excellente maîtrise des opérations logistiques et des expéditions.<br> Connaissance des réglementations du transport national et international.<br> Maîtrise des ERP (SAP, Oracle, Microsoft Dynamics, etc.<br>). Bonne maîtrise des WMS et TMS.<br> Maîtrise des indicateurs Supply Chain.<br> Solides compétences en gestion budgétaire.<br> Bonne connaissance des Incoterms et des procédures douanières (pour les activités export).<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>What s in It For You:</b></p><ul><li>You will join a large growing company and work with some of our leading customers</li><li>Access to best-in-class resources, tools, and technology</li><li>Enjoy a paid training program allowing you to learn from successful professionals</li><li>Comprehensive benefits packages in line with market and industry standards</li><li>Receive a company service vehicle for business &amp; personal use</li><li>Opportunity for a long term, advanced career path in service, sales, corporate accounts or management</li><li>Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment</li></ul><p>What You Will Do:</p><ul><li>Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans</li><li>Assist Sales Representatives with plant surveys of prospective customers</li><li>Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts</li><li>Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives</li><li>Provide technical support to customers; identifying and resolving customer pain points, escalating as required</li><li>Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels;</li><li>Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities</li><li>Follow Ecolab safety guidelines and incident reporting requirements</li></ul><p>Position Details:</p><ul><li>Travel is required to support sales territory</li><li>Ecolab offers a world class training program designed to provide the tools and resources for you to be one of the best in your field.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master s degree or equivalent in Chemistry</li><li>2 to 5 years of technical service or field sales support experience</li><li>Must have a valid Driver's License and acceptable Motor Vehicle Record</li><li>Water treatment or specialty chemical industry experience;</li><li>Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.</li><li>Ability to sell value-added products to customers.</li><li>Carry aptitude and confidence to deal with large national and multi-national customers</li><li>Strong mechanical aptitude</li><li>Experience working with MS Excel Spreadsheets.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-06-22<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>As a Legal Intern, you will support the legal team in Morocco, working closely with the Legal Manager on operational and organizational legal tasks.</p><br><br><p>A typical day will involve a variety of activities, with a primary focus on supporting the legal function of the business and contributing to the efficiency and organization of legal information.</p><br><br><p>Your main responsibility will be to assist in the <b>organization, review, and structuring of litigation databases</b>, ensuring accuracy, completeness, and proper tracking of information. In addition, you may support the legal team in other areas, including:</p><br><ul><li>Assisting with litigation follow-up and collection of relevant documentation;</li><li>Organizing and maintaining legal files and records;</li><li>Supporting the preparation of internal legal reports;</li><li>Providing ad hoc support in the review of contracts and legal documents;</li><li>Assisting in process improvement and digitalization initiatives within the legal function.</li></ul><p>You will work closely with the Morocco Legal Manager and be part of the Otis Legal team in EMEA, within the Iberia &amp; Africa (IBA) area. </p><br><p>This internship provides a valuable opportunity to gain hands-on experience in an international environment and exposure to different areas of business law within a multinational company.</p><br><br><p><b>Duration:</b> Initial period of 3 months, with the possibility of extension up to 6 months.</p><br>Profile:<ul><li>Law student or recent law graduate;</li><li>Interest in commercial law and/or litigation;</li><li>Strong organizational skills and attention to detail;</li><li>Good analytical and data management skills;</li><li>Fluent in French and Arabic; knowledge English is a plus;</li><li>Proactive, pragmatic, and eager to learn;</li><li>Strong communication skills and team spirit.</li></ul><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>YOUR ROLE</b></p><p><br></p><p>&nbsp;</p><p><br></p><p>As Credit and Collections Manager, you will lead the credit policy and collection activities to control customer risk, secure outstanding balances, and optimize the company's cash flow. You will oversee customer creditworthiness assessments, receivables monitoring, dispute and litigation management, and related reporting.</p><p><br></p><p>You will work closely with the sales, operations, and finance teams to ensure compliance with the Group's credit policy and improve the company's financial performance. You will also be responsible for the management, development, and skills enhancement of the Credit and Collections team.</p><p><br></p><p>&nbsp;</p><p><br></p><p>WHAT YOU ARE GOING TO DO</p><p><br></p><p>Supervise the opening of customer accounts and ensure that customer data is kept up to date in the system, in consultation with the Product and Function Managers and the Country Manager.</p><p>Manage the blocking and unblocking of customer accounts in the information system in accordance with the CEVA Group's credit policy.</p><p>Supervise and coordinate customer follow-up actions (account statements, telephone follow-ups, follow-up letters, customer visits, etc.).</p><p>Coordinate with the various stakeholders (Product and Function Managers, Administrative Managers, sales team, operations manager, document delivery agent, etc.) the monitoring of overdue accounts and associated recovery actions.</p><p>Prepare and present quarterly the list of uncollectible receivables to the Product and Function Managers and the Country Manager in order to decide on the legal actions to be taken.</p><p>Supervise the opening and monitoring of litigation files.</p><p>Ensure the regular updating of the annotated aging balance and coordinate the recovery actions to be undertaken with the Product and Function Managers as well as the sales team.</p><p>Prepare and communicate monthly recovery reports to branch managers, the sales manager and the General Management.</p><p>Ensure that billing files are transmitted to clients in full and on time.</p><p>Participate and contribute to the solvency assessment of clients before the implementation of commercial contracts.</p><p>Ensure, in coordination with the accounting team, that cash receipts are correctly and promptly reconciled with the relevant invoices.</p><p>Actively contribute to customer accounting work, including reviewing account reconciliation and calculating provisions for doubtful accounts.</p><p>Ensure compliance with applicable quality standards and raise the alarm if a risky situation is detected.</p><p>Ensure the application of HSE (Health, Safety, Environment) procedures in force within the company.</p><p>Ensure the reporting and follow-up of anomalies, incidents and risky situations with the parties concerned.</p><p>Ensure the implementation and compliance of HSE rules by all team members.</p><p>Supervise incident monitoring and collaborate with the HSE department to implement the necessary corrective and preventive actions.</p><p>Manage the Credit and Collection team, ensuring recruitment, training, skills development, motivation and performance evaluation.</p><p>To carry out any other task assigned by management within the scope of their responsibilities.</p><p>WHAT WE ARE LOOKING FOR</p><p><br></p><p>Master's degree in Finance, Accounting, Management, Business Administration or equivalent discipline.</p><p>Minimum 8 years of experience in credit management and debt collection.</p><p>Proven experience in the transport and logistics sectors.</p><p>Experience in a multinational environment is highly desirable.</p><p>Proven experience in team management and development.</p><p>Mastery of legal and regulatory provisions relating to credit, amicable and judicial debt recovery, and litigation management.</p><p>Excellent command of Excel, reporting tools and ERP systems, including SAP and JD Edwards / Oracle.</p><p>Languages: Fluent in French, English and Arabic, both written and spoken.</p><p>Leadership and team management.</p><p>Communication and negotiation.</p><p>Problem analysis and resolution.</p><p>Results-oriented and prioritizing.</p><p>Rigour, autonomy and proactivity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Missions Principales &amp; Axes de Redressement Le futur DRH Groupe n’est pas un simple gestionnaire de paie ; c'est un business partner stratégique et un garant de la discipline.<br> Ses chantiers prioritaires ciblent directement le redressement des défaillances historiques de la fonction : A.<br> Restructuration Opérationnelle, Process &amp; Digitalisation Audit et refonte des processus : Tolérance zéro pour la négligence administrative.<br> Le DRH doit auditer, formaliser et figer des procédures RH claires, standardisées et opposables à toutes les filiales.<br> Transformation digitale : Piloter la migration et l'intégration des outils RH avec les nouveaux systèmes du groupe (ERP, outils de reporting).<br> Automatiser les tableaux de bord RH pour éliminer le traitement manuel et les erreurs de suivi.<br> Gestion rigoureuse des dossiers du personnel : Assurer une conformité réglementaire totale, de l’onboarding (intégration) au départ des collaborateurs, en sécurisant la gestion des contrats, des sanctions disciplinaires et de la paie.<br> B. Culture de la Performance, Recrutement &amp; Rétention Gouvernance par les KPIs : Déployer une culture d'évaluation factuelle.<br> Structurer, mesurer et faire appliquer des indicateurs de performance (KPIs) obligatoires pour l'ensemble des directeurs et des équipes.<br> Stratégie de recrutement agile : Professionnaliser le sourcing et l'acquisition de talents (notamment via la dynamisation des conventions universitaires et partenariats).<br> Réduire drastiquement les délais de recrutement sur les postes critiques (opérations, IT, transit).<br> Accompagnement du changement : Piloter les plans de restructuration en cours, gérer les plans de formation technique et s'assurer de l'adhésion des équipes aux exigences d'excellence opérationnelle du groupe.<br> C. Climat Social, Discipline et Présence Terrain Leadership de terrain : Sortir des bureaux pour aller au contact des réalités opérationnelles des sites (hubs, plateformes aéroportuaires, agences).<br> Discipline et exemplarité : Sanctionner fermement les manquements aux procédures et instaurer un climat de travail rigoureux où la méritocratie prime.<br> Indicateurs Clés de Performance (KPIs) Le DRH Groupe sera directement évalué sur sa capacité à piloter la fonction RH comme un centre de performance : Time-to-Hire (Délai de Recrutement) : Temps moyen écoulé entre le besoin exprimé et l'intégration du candidat, en particulier sur les profils clés.<br> Turnover Rate (Taux de Rotation) : Suivi et maîtrise du taux de départ, avec analyse des causes et mise en place de plans de rétention des talents.<br> Taux d'Automatisation RH / Fiabilité des Données : Pourcentage de processus RH (paie, congés, évaluations) entièrement digitalisés et exempts d'erreurs manuelles.<br> Taux d'Exécution des Évaluations (Performance Review Rate) : Suivi du respect des campagnes d'évaluation et de la déclinaison des KPIs obligatoires chez les managers.<br> Profil Recherché Expérience et Formation Formation : Bac+5 en Management des Ressources Humaines, Droit Social ou grande école de commerce.<br> Expérience : 15 ans d'expérience minimum , dont au moins 5 ans en tant que DRH dans un groupe multisites ou un secteur à forte intensité de main-d'œuvre (logistique, industrie, distribution).<br> Une expérience confirmée dans la conduite du changement ou la restructuration d'une direction RH est obligatoire.<br> Compétences Rares &amp; Aptitudes Maîtrise du Droit Social Marocain : Expertise juridique irréprochable pour sécuriser les relations contractuelles et gérer les contentieux.<br> Culture Tech &amp; Data : Expérience solide dans le déploiement ou l'utilisation avancée de solutions SIRH et d'outils de Business Intelligence (BI).<br> Fermeté et Posture : Leadership affirmé, excellente communication, capacité à imposer le respect des règles tout en restant un médiateur écouté.<br> Profil "mains dedans", orienté exécution et résultats.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Main missions:</strong></p><br><br><ul><li>Management of support care pathways;</li><li>Coordination of teams and providers;</li><li>Organization and supervision of activities &amp; events;</li><li>Development of the support care offer;</li><li>Quality, evaluation, and impact studies;</li><li>Management of CRM and monitoring &amp; reporting tools;</li><li>Relations with health professionals and Partnership Development.</li></ul> <br> Required profile : <ul><li>Doctor, pharmacist, psychologist, nurse, health manager, or Master's degree in health/management.</li><li>Experience in support care or the non-profit sector is a plus.</li><li>Fluency in French and Arabic is mandatory.</li><li><strong>Initial mission:</strong> 3 months, renewable</li><li><strong>Working time:</strong> 4 days per week.</li><li>A transition to a permanent position will be considered.</li><li>depending on results achieved and evolution of responsibilities.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>AXA&nbsp;ASSURANCE&nbsp;MAROC</strong> recrute&nbsp;pour&nbsp;le&nbsp;compte&nbsp;de&nbsp;sa&nbsp;<strong>Direction BU Santé </strong>un/une <strong>Lead Prises en Charge Santé&nbsp;</strong>:</span></p><br><p><span><strong><u>Mission&nbsp;du&nbsp;poste&nbsp;:&nbsp;</u></strong></span></p><br><p><span> Au sein de la Direction BU Santé, Le <strong>Lead Prises en Charge Santé</strong> a pour vocation de piloter et faire exécuter les processus de gestion des prises en charge liés aux produits santé, et ce de bout en bout. Il consolide les retours sur expérience sur l’ensemble de la chaine de gestion afin d’accompagner la stratégie de souscription du portefeuille clients.&nbsp;</span></p><br><p><span><strong><u>Activités&nbsp;du&nbsp;poste&nbsp;:</u></strong></span></p><br><p><span>Le Lead prises en charge Santé supervise le processus de délivrance des prises en charge relatifs aux produits Santé :</span></p><br><ul><li><span>Piloter l’activité en termes de respect des engagements contractuels convenus avec nos clients, et analyser la performance du portefeuille Santé en termes de couts;</span></li><li><span>Gérer les réclamations et traiter des demandes dans le respect des engagements de service ;</span></li><li><span>Gérer les moyens techniques, financiers et humains de son périmètre, afin d'atteindre les buts fixés ;</span></li><li><span>Proposer des évolutions sur les processus de gestion et outils (délais, modes de règlements, etc.) ;</span></li><li><span>Concevoir les outils de suivi qualitatif et quantitatif de l’activité ;</span></li><li><span>Evaluer les risques sur les souscriptions et les partager avec la hiérarchie et les équipes de souscriptions ;</span></li><li><span>Animation et montée en compétence de son équipe ;</span></li><li><span>Contrôler et assurer la conformité au cadre légal local et aux standards groupe ;</span></li><li><span>Participer aux projets transversaux d’Axa Assurance Maroc ;</span></li><li><span>Assurer la relation avec les partenaires internes et externes ;</span></li><li><span>Communiquer le reporting demandé par la hiérarchie dans les délais;</span></li><li><span>Suivre l’assainissement validé avec la hiérarchie;</span></li><li><span>En cas de pic, soutenir son équipe pour la délivrance des PECs dans les délais.</span></li></ul><p><span>&nbsp;<strong><u>Compétences&nbsp;requises:</u></strong></span></p><br><p><span><u>Compétences&nbsp;techniques&nbsp;:</u></span></p><br><ul><li><span>Bonne connaissance de l’environnement réglementaire, juridique, fiscal et financier de l’assurance</span></li><li><span>Bonne maîtrise du pilotage opérationnel, techniques statistiques <br>Maîtrise des systèmes informatiques et de gestion de l’entreprise relatifs à ses études</span></li><li><span>Compétences fonctionnelles métier sur les produits d’assurance, leur distribution/commercialisation (produits santé)</span></li><li><span>Hautes capacités de négociation et de persuasion<br>.</span></li></ul><p><span>&nbsp;<u>Compétences&nbsp;managériales&nbsp;:</u></span></p><br><ul><li><span>Leadership sur l'équipe, capacité à mobiliser, influence</span></li><li><span>Capacité à incarner la vision d'entreprise et ses valeurs</span></li><li><span>Sens du pilotage de la performance et des résultats</span></li><li><span>Pédagogie et capacité à monter en compétence</span></li></ul><p><span>&nbsp;<u>Compétences&nbsp;transversales :</u></span></p><br><ul><li><span>Respect de la confidentialité, éthique</span></li><li><span>Capacités d’analyses</span></li><li><span>Capacités de synthèse</span></li><li><span>Capacité à travailler dans l'urgence et sur des sujets variés</span></li><li><span>Résolution de problèmes complexes</span></li><li><span>Sens d’analyse</span></li></ul><p><span>&nbsp;<strong><u>Profil&nbsp;recherché&nbsp;:</u></strong></span></p><br><ul><li><span>De formation&nbsp;Bac+5 dans une Université ou Ecole spécialisée en économie, gestion, audit et/ou finance, assurance;</span></li><li><span>Expérience d’au moins 5 ans dans un poste similaire</span></li></ul><p><span>Si&nbsp;le&nbsp;descriptif&nbsp;correspond&nbsp;à&nbsp;votre&nbsp;profil&nbsp;et&nbsp;motivations&nbsp;professionnelles,&nbsp;merci&nbsp;de&nbsp;nous&nbsp;faire&nbsp;parvenir&nbsp;vos&nbsp;CV.</span></p><br><p><span><strong>Pourquoi&nbsp;rejoindre&nbsp;AXA&nbsp;Assurance&nbsp;Maroc&nbsp;?</strong></span></p><br><ul><li><span>AXA&nbsp;est&nbsp;un&nbsp;des&nbsp;leaders&nbsp;de&nbsp;l’assurance&nbsp;et&nbsp;de&nbsp;la&nbsp;gestion&nbsp;d’actifs&nbsp;à&nbsp;travers&nbsp;le&nbsp;monde.</span></li><li><span>Nous&nbsp;aidons&nbsp;nos&nbsp;108&nbsp;millions&nbsp;de&nbsp;clients&nbsp;à&nbsp;traverser&nbsp;les&nbsp;petites&nbsp;et&nbsp;grandes&nbsp;difficultés&nbsp;de&nbsp;la&nbsp;vie.</span></li><li><span>Accéder&nbsp;à&nbsp;des&nbsp;opportunités&nbsp;de&nbsp;développement&nbsp;professionnel&nbsp;et&nbsp;de&nbsp;formation&nbsp;continue&nbsp;pour&nbsp;favoriser&nbsp;votre&nbsp;croissance&nbsp;au&nbsp;sein&nbsp;de&nbsp;notre&nbsp;entreprise&nbsp;et&nbsp;enrichir&nbsp;votre&nbsp;panel&nbsp;de&nbsp;compétences.</span></li><li><span>Evoluer&nbsp;dans&nbsp;une&nbsp;culture&nbsp;d'entreprise&nbsp;basée&nbsp;sur&nbsp;l’agilité,&nbsp;la&nbsp;performance&nbsp;individuelle&nbsp;et&nbsp;collective,&nbsp;la&nbsp;collaboration&nbsp;et&nbsp;l'éthique.</span></li><li><span>Être&nbsp;collaborateur&nbsp;AXA&nbsp;Assurance&nbsp;Maroc,&nbsp;c’est&nbsp;rejoindre&nbsp;un&nbsp;environnement&nbsp;de&nbsp;travail&nbsp;inclusif&nbsp;et&nbsp;diversifié,&nbsp;où&nbsp;chaque&nbsp;individu&nbsp;est&nbsp;valorisé&nbsp;et&nbsp;a&nbsp;la&nbsp;possibilité&nbsp;de&nbsp;s'épanouir.</span></li><li><span>Tous&nbsp;nos&nbsp;emplois&nbsp;sont&nbsp;ouverts&nbsp;aux&nbsp;personnes&nbsp;en&nbsp;situation&nbsp;d’handicap.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 33,000 employees, the company generated sales of CHF 11.20 billion in 2025.</p><br><p>Sika Maroc SA has been present in the Moroccan market since 1979, operating across various regions of the Kingdom. With five production sites and two research and development centers, the company stays close to its customers’ needs and ensures the success of all its partners.</p><br><br>Job Description<br><p>Dans le cadre du développement de nos activités commerciales, nous recrutons un(e) <strong>Responsable Développement Commercial – Zone Orientale</strong>, dont la mission principale sera de développer le business sur la zone assignée, renforcer la relation client et identifier de nouvelles opportunités de croissance.</p><br><p><strong>Missions principales</strong></p><br><ul><li>Développer et mettre en œuvre la stratégie commerciale de la zone assignée ;</li><li>Prospecter et développer de nouveaux marchés et clients ;</li><li>Identifier les opportunités de croissance et assurer l’acquisition de nouveaux clients ;</li><li>Négocier les contrats et assurer le suivi des grands comptes ;</li><li>Maintenir et renforcer les relations avec les clients clés ;</li><li>Identifier les besoins des clients et proposer des solutions adaptées en coordination avec les différentes parties prenantes ;</li><li>Assurer un service après-vente de qualité afin de garantir la satisfaction client ;</li><li>Suivre les indicateurs de performance commerciale de la zone ;</li><li>Réaliser une veille marché et concurrentielle et proposer des actions correctives&nbsp;;</li><li>Assurer la mise à jour des informations et comptes rendus sur Salesforce.</li></ul><br>Qualifications<br><ul><li>Diplôme d’une école d’ingénieurs, de commerce ou formation technique en lien avec le BTP ou un domaine connexe.</li><li>Expérience d’au moins 5 ans en développement commercial, idéalement acquise dans le secteur du BTP.</li><li>Bonne connaissance des acteurs clés de la zone orientale et de son écosystème.</li><li>Capacité à coordonner et piloter des projets commerciaux de bout en bout.</li><li>Maîtrise des techniques de négociation permettant de conclure des affaires rentables.</li><li>Forte capacité d’adaptation face aux évolutions du marché et aux nouvelles situations.</li><li>Persévérance et résilience face aux défis commerciaux.</li><li>Bonne maîtrise des outils informatiques (Word, Excel, PowerPoint) ainsi que des CRM (Salesforce est un atout).</li><li>Excellente maîtrise du français et de l’anglais, à l’oral comme à l’écrit.</li></ul><br>Additional Information<br><p><strong>Success is on our side — and yours!</strong></p><br><p>Do you enjoy challenges and taking on responsibilities? Are you motivated to work towards tangible results, share in a team’s success, and achieve personal growth? Sika supports your ambitions.</p><br><p><strong>An Inclusive and Equitable Environment</strong><br> Sika is committed to providing a workplace that supports, inspires, and respects all applicants. As an equal opportunity employer, we consider all qualified candidates without distinction based on race, color, religion, gender, age, disability, national or ethnic origin, or any other protected characteristic.</p><br><p><strong>Our Values and Principles</strong><br> Customer focus, courage to innovate, sustainability, integrity, accountability, respect, and results-oriented management form the foundation of our corporate culture and future success.<br> Sika’s success relies not only on a solid strategy but also on the trust and dedication of our employees. Our journey toward global leadership is built on our entrepreneurial philosophy and the <strong>Sika Spirit</strong>, reflecting strong values that are at the core of our Group’s DNA.</p><br><p>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training.&nbsp; We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Main tasks:</strong></p><br><br><ul><li>Coordination of operations, teams, and projects;</li><li>Organizational structuring &amp; support for organizational transition;</li><li>Management and monitoring tools;</li><li>Supervision of communication and scientific coherence;</li><li>Coordination of fundraising and partnerships;</li><li>Recruitment and integration.</li></ul> <br> Required profile : <p><strong>We are ideally looking for a(n):</strong></p><br><br><ul><li>Doctor;</li><li>Nurse;</li><li>Psychologist;</li><li>Pharmacist;</li><li>Or a healthcare professional with strong experience in coordination, management, or operational direction.</li></ul><p>Experience in one of the following environments would be particularly appreciated:</p><br><br><ul><li>Pharmaceutical industry;</li><li>Healthcare project management;</li><li>Healthcare marketing management;</li><li>Medical coordination;</li><li>Patient programs;</li><li>Support care structures;</li><li>Or the medico-social sector.</li></ul><p>The Operations Manager reports directly to the President and works in close coordination with department heads, support providers, scientific partners, and institutional and corporate partners.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Jameel Motors</strong> is characterized by a <strong>performance-driven and competitive culture</strong>, where ambition, customer focus and the achievement of concrete results play a central role. This dynamic is complemented by a <strong>collaborative dimension</strong>, fostering trust, teamwork and employee support. The company also maintains openness to <strong>innovation</strong>, supporting adaptability and evolving practices. This balance creates a demanding, collaborative and success-oriented work environment. </p><br><br> <br> Job : <p><strong>Job Purpose:</strong></p><br><br><ul><li>To ensure the direct management, guidance, training, and motivation of the sales force in order to develop high-performing professionals, through planning, organization, and control, with the aim of achieving commercial objectives.</li><li>To lead the Sales TDM team to achieve the branch's territory objectives in terms of revenue, market share, and profit margin.</li><li>To manage the integrated sales team to ensure and maintain a high level of customer service quality, in line with TDM standards.</li><li>To guarantee continuous business development growth in the region, and to implement appropriate actions to strengthen leadership and market dominance, by stimulating customer demand.</li><li>To ensure flawless execution of all Sales &amp; Marketing programs.</li></ul><p><strong>Main Activities:</strong></p><br><br><p><u>Sales Force Management:</u></p><br><br><ul><li>Lead daily meetings (Daily meeting) with the sales team</li><li>Organize weekly and monthly individual meetings with sales representatives to monitor their performance and effectiveness</li><li>Communicate individual improvement plans to sales management and Human Resources and ensure their implementation</li><li>Provide direction, feedback, and foster a motivational climate conducive to individual performance</li><li>Train, coach, and motivate sales representatives - Participate in the recruitment process for the teams</li><li>Manage individual development plans (field training, classroom training, etc.)</li><li>Regularly evaluate employee performance</li><li>Monitor the operational efficiency of the sales team</li></ul><p><u>Showroom Management:</u></p><br><br><ul><li>Supervise the overall management of the point of sale (showroom)</li><li>Ensure operational excellence and customer experience within the showroom</li></ul><p><br><u>Sales Intelligence</u></p><br><br><ul><li>Analyze sales studies as well as CSI (Customer Satisfaction Index) survey results</li><li>Implement rapid corrective actions in response to competitor strategies</li><li>Ensure competitive intelligence (activities and pricing)</li><li>Develop differentiating sales arguments to strengthen competitive advantage</li></ul><p><u>Sales Processes and Administration:</u></p><br><br><ul><li>Ensure sales representatives respect sales processes</li><li>Guarantee the efficiency of transfer, delivery, and registration deadlines as well as compliance with customer commitments to ensure high satisfaction and a good CSI level</li></ul><p><u>Reporting &amp; Sales Projects:</u></p><br><br><ul><li>Ensure daily, monthly, and annual reporting in accordance with sales management directives</li><li>Ensure rigorous follow-up of opportunities, purchase orders, delivery planning, and invoicing</li><li>Report the results of exhibitions, trade shows, prospecting activities, and promotional campaigns</li><li>Lead PS projects according to the company's agenda and facilitate QCC projects</li></ul> <br> Required profile : <p><strong>Education &amp; Experience:</strong></p><br><br><ul><li>University degree, ideally in economics.</li><li>5 to 8 years of sales experience, ideally 3 years in a similar position in the automotive sector or a related field.</li><li>Experience within a multinational or a large national company is highly desirable</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>As a business analyst for commercial offers, you are at the heart of our partner's business cases and are responsible for:</p><br><br><ul><li>analyzing marketing requests for the Residential and/or Professional market segments</li><li>the design, implementation, and testing of offers to be configured in the IS.</li><li>This configuration allows these offers to be marketed, delivered, and then invoiced in the IS.</li><li>You will be in direct contact with marketing and business representatives and closely follow the very dynamic telecommunications sector.</li><li>Facilitate meetings with stakeholders</li><li>Identify impacts on the IS for marketing requests</li><li>Costing and feasibility study</li><li>Participate in scoping meetings for complex projects</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-07-31<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>Chez Otis, nous transportons chaque jour des milliards de personnes ! Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.</p><br><p>De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !</p><br><p><b>OTIS, </b>leader mondial de l’industrie de l’ascenseur, recrute plusieurs<b> SUPERVISEURS SERVICE (H/F) au MAROC.</b></p><br><p><b><u>Ou encore :</u></b></p><br><p>La fonction principale consiste à gérer efficacement une équipe de techniciens chargée des activités de maintenance et de dépannage des ascenseurs, des escaliers mécaniques, visant à obtenir une satisfaction du client tout en optimisant les coûts.</p><br>Dans le cadre de ses missions, Le superviseur SVC veille sur le respect des règles de sécurité, de la qualité, et de l’éthique.<br><p><i>Le poste est ouvert aux candidats basés à Casablanca, Rabat, Marrakech ou Tanger.</i></p><br><p><b><u>Au quotidien, vos principales missions seront les suivantes :</u></b></p><br><p><u>Gestion des Clients et des Comptes</u></p><br><ul><li><p>Développer et entretenir des relations solides avec les clients, en assurant leur satisfaction et leur fidélité.</p><br></li><li><p>Réaliser des revues régulières avec les clients clés pour comprendre leurs besoins et attentes.</p><br></li><li><p>Résoudre efficacement les problèmes des clients, en minimisant les temps d'arrêt et les rappels.</p><br></li><li><p>Répondre rapidement aux demandes, préoccupations et plaintes des clients.</p><br></li></ul><p><u>Croissance et Développement du Portefeuille</u></p><br><ul><li><p>Mettre en œuvre des stratégies pour développer le portefeuille de maintenance.</p><br></li><li><p>Identifier et poursuivre de nouvelles opportunités de vente pour les réparations et la modernisation.</p><br></li><li><p>Collaborer avec les équipes commerciales pour développer des solutions personnalisées pour les clients.</p><br></li><li><p>Réaliser des visites de sites et des évaluations pour identifier les opportunités de récupération et de modernisation.</p><br></li></ul><p><u>Gestion des Opérations et Développement de l’Équipe</u></p><br><ul><li><p>Superviser et coordonner les mécaniciens de maintenance, attribuer les tâches et suivre l’avancement de toutes les activités sur le terrain (maintenance préventive, rappels, réparations, etc.).</p><br></li><li><p>Collaborer avec le FOD pour former et développer les mécaniciens, en veillant à l’adéquation des compétences avec les besoins de l’entreprise.</p><br></li><li><p>Gérer les relations avec les employés, résoudre les conflits et assurer un environnement de travail positif.</p><br></li><li><p>Apporter un soutien technique aux mécaniciens et identifier les axes d’amélioration.</p><br></li><li><p>Planifier et prioriser les tâches de maintenance, en assurant une allocation efficace des ressources.</p><br></li><li><p>Réaliser des évaluations de performance, fournir des retours constructifs et du coaching.</p><br></li><li><p>Favoriser une culture de travail d’équipe, d’innovation et d’amélioration continue.</p><br></li><li><p>Promouvoir l’engagement des employés, la reconnaissance et les récompenses.</p><br></li><li><p>Veiller au respect des politiques et procédures RH.</p><br></li></ul><p><u>Sécurité et Assurance Qualité</u></p><br><ul><li><p>Développer, mettre en œuvre et faire respecter les protocoles et procédures de sécurité conformément aux règles OTIS.</p><br></li><li><p>Organiser des formations et ateliers réguliers sur la sécurité pour les mécaniciens.</p><br></li><li><p>Réaliser des audits de sécurité (FPA) et des inspections des mécaniciens et des unités (OSA).</p><br></li><li><p>Enquêter sur les incidents/accidents, documenter les causes profondes et recommander des actions correctives.</p><br></li><li><p>Signaler tous les incidents, accidents et quasi-accidents à l’EH&amp;S.</p><br></li><li><p>Veiller au respect des normes de qualité, en réalisant des audits et inspections réguliers.</p><br></li><li><p>Développer et maintenir des processus de contrôle qualité pour améliorer la performance globale.</p><br></li><li><p>Collaborer avec l’équipe qualité et le FOD pour mettre en œuvre les meilleures pratiques.</p><br></li></ul><p><u>Réduction des Rappels et Amélioration de la Qualité</u></p><br><ul><li><p>Analyser les données de rappels, identifier les tendances et les axes d’amélioration.</p><br></li><li><p>Développer et mettre en œuvre des stratégies pour réduire les rappels.</p><br></li><li><p>Assurer la clôture des Instructions de Mise à Niveau Produit (PUI) dans les délais.</p><br></li><li><p>Garantir la résolution rapide des plaintes et problèmes clients.</p><br></li><li><p>Mettre en œuvre des actions correctives pour combler les écarts de performance.</p><br></li></ul><p><u>Autres Responsabilités</u></p><br><ul><li><p>Participer aux audits et fournir les informations nécessaires.</p><br></li><li><p>Collaborer avec d'autres départements (ex. : ventes, finances) pour atteindre les objectifs de l’entreprise.</p><br></li><li><p>Effectuer d'autres tâches assignées par la direction.</p><br></li></ul><p><b><u>Profil recherché / Qualifications requises</u></b></p><br><ul><li><p>Diplôme Bac+3 à Bac+5 en génie mécanique, électromécanique, électrique, maintenance industrielle ou domaine connexe.</p><br></li><li><p>Expérience significative dans la gestion d’activités de maintenance, de dépannage ou de services techniques, idéalement dans le secteur des ascenseurs, escaliers mécaniques ou équipements techniques.</p><br></li><li><p>Expérience en management et encadrement d’équipes terrain.</p><br></li><li><p>Bonne connaissance des activités de maintenance préventive, corrective et des processus d’amélioration de la performance opérationnelle.</p><br></li><li><p>Capacité à piloter les indicateurs de performance (sécurité, qualité, rappels, productivité et satisfaction client).</p><br></li><li><p>Expérience dans la gestion de la relation client et le traitement des réclamations.</p><br></li><li><p>Connaissance des normes de sécurité, de qualité et des réglementations applicables aux interventions techniques sur site.</p><br></li><li><p>Aptitude à analyser les données opérationnelles et à mettre en œuvre des plans d’action d’amélioration continue.</p><br></li><li><p>Solides compétences en organisation, planification et gestion des priorités.</p><br></li><li><p>Maîtrise des outils informatiques et des systèmes de gestion des interventions.</p><br></li><li><p>Excellentes compétences en communication, leadership et résolution de problèmes.</p><br></li><li><p>Bonne maîtrise du français ; la connaissance de l’anglais est un atout.</p><br></li><li><p>Permis de conduire et disponibilité pour des déplacements réguliers sur le terrain.</p><br></li></ul><p><b><u>Compétences clés</u></b></p><br><ul><li><p>Leadership et développement des équipes.</p><br></li><li><p>Orientation client et excellence du service.</p><br></li><li><p>Gestion opérationnelle et pilotage de la performance.</p><br></li><li><p>Capacité d’analyse et résolution de problèmes.</p><br></li><li><p>Prise de décision et gestion des priorités.</p><br></li><li><p>Communication efficace et gestion des relations.</p><br></li><li><p>Culture sécurité et qualité.</p><br></li><li><p>Esprit d’amélioration continue.</p><br></li><li><p>Gestion du changement et adaptabilité.</p><br></li><li><p>Sens des responsabilités et de l’éthique professionnelle.</p><br></li></ul><p><b><u>Atouts supplémentaires</u></b></p><br><ul><li><p>Expérience dans le secteur des ascenseurs, escaliers mécaniques ou équipements de transport vertical.</p><br></li><li><p>Expérience dans la réduction des rappels (callbacks), l’amélioration des performances de maintenance et la gestion des indicateurs opérationnels.</p><br></li><li><p>Expérience dans le développement commercial de contrats de maintenance, réparations ou modernisations.</p><br></li><li><p>Certification ou formation en gestion d’équipe, sécurité au travail ou amélioration continue.</p><br></li><li><p>Expérience dans un environnement multinational ou orienté service à forte exigence client.</p><br></li></ul><p><b><u>Que pouvons-nous vous offrir ?</u></b></p><br><ul><li><p>L’opportunité de rejoindre un leader mondial de son secteur et une marque de renommée internationale.</p><br></li><li><p>Une culture d’entreprise qui favorise l’innovation et valorise les talents, véritable clé de notre réussite.</p><br></li><li><p>Un package de rémunération compétitive.</p><br></li><li><p>Des opportunités de développement et d’évolution au sein d’un environnement multinational.</p><br></li></ul><p><br>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of the development of our activity, we are looking for English-speaking customer service representatives to receive calls.</p><br><br><p><strong>Your mission will be to:</strong></p><br><br><ul><li>Ensure the welcome, identification, and handling of the customer's request</li><li>Analyze the customer's needs in order to provide advice and</li><li>The necessary assistance.</li><li>Ensure the achievement of sales objectives as well as the handling of complaints</li></ul> <br> <br> Required profile : <p><strong>You meet the following requirements:</strong></p><br><br><ul><li>Associate's degree (DEUG, license, or equivalent) minimum, preferably in foreign languages;</li><li>Perfect command of French</li><li>Command of a second language, English</li><li>You have excellent interpersonal skills, good active listening and communication skills, and the ability to work in a team.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>OR<br>• 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Work, Projects, and Policies&nbsp;<br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.<br>• Complies with Federal and State laws applying to fraud and collection procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances credit card ledgers.<br>• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<br>Maintaining Finance and Accounting Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Maintains a strong accounting and operational control environment to safeguard assets.<br>• Completes period end function each period.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>Demonstrating and Applying Accounting Knowledge&nbsp;<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Demonstrates knowledge of return check procedures.<br>• Demonstrates knowledge of the Gross Revenue Report.<br>• Demonstrates knowledge and proficiency with write off procedures.<br>• Demonstrates knowledge and proficiency with consolidated deposit procedures.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>Leading Accounting Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Motivates and provides a work environment where employees are productive.<br>• Imposes deadlines and delegates tasks.<br>• Provides an "open door policy" and is highly visible in areas of responsibility.<br>• Understands how to manage in a culturally diverse work environment.<br>• Manages the quality process in areas of customer service and employee satisfaction.<br>Managing and Conducting Human Resource Activities<br>• Supports the development, mentoring and training of employees.<br>• Provides constructive coaching and counseling to employees.<br>• Trains people on account receivable posting techniques.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates personal integrity.<br>• Uses effective listening skills.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict effectively.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time well and possesses strong organizational skills.<br>• Presents ideas, expectations and information in a concise well organized way.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes collections calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Chargé(e) de recrutement – Secteur de la SantéTélétravail depuis le Maroc – Horaires CanadaÀ propos de nous SFT est une agence canadienne spécialisée dans le placement de professionnels de la santé à travers le Canada.<br> Dans le cadre de notre croissance, nous recherchons un(e) Chargé(e) de recrutement expérimenté(e) pour rejoindre notre équipe.<br> Le poste est 100 % en télétravail depuis le Maroc .<br> Vous travaillerez avec nos équipes et nos gestionnaires basés au Canada tout en exerçant depuis le Maroc.<br> Nous recherchons une personne autonome, rigoureuse, dynamique et capable de gérer un volume important de recrutements dans un environnement où les priorités évoluent rapidement.<br> Vos missionsRecrutement (65 %) Gérer simultanément un nombre important de postes à pourvoir dans le secteur de la santé.<br> Piloter l'ensemble du processus de recrutement, de la diffusion des offres jusqu'à la présentation des candidats aux gestionnaires.<br> Rédiger, publier et optimiser les offres d'emploi.<br> Effectuer un sourcing intensif sur Indeed et LinkedIn .<br> Réaliser les entretiens de présélection par téléphone ou visioconférence.<br> Développer et entretenir un vivier de candidats qualifiés.<br> Assurer un suivi rigoureux des candidatures.<br> Atteindre les objectifs de recrutement dans des délais courts.<br> Gestion administrative (35 %) Une part importante du poste est consacrée au suivi administratif des candidats.<br> Vous serez notamment chargé(e) de : Constituer et vérifier les dossiers administratifs des candidats.<br> Contrôler les diplômes, permis d'exercice et autres documents obligatoires.<br> Préparer les dossiers au format PDF.<br> Envoyer les contrats et formulaires via des plateformes de signature électronique.<br> Effectuer les vérifications nécessaires auprès des ordres professionnels.<br> Assurer le suivi administratif quotidien des candidats.<br> Relancer régulièrement les candidats afin d'obtenir les documents manquants.<br> Garantir la transmission rapide de dossiers complets aux gestionnaires.<br> Ce poste demande une excellente organisation, beaucoup de rigueur et la capacité à gérer plusieurs dizaines de dossiers en parallèle.<br> Profil recherchéCritères indispensables Diplôme en Ressources Humaines ou équivalent.<br> Minimum 3 ans d'expérience en recrutement.<br> Expérience obligatoire en recrutement de masse , avec la gestion simultanée d'un volume important de postes.<br> Une expérience en agence d'intérim, agence de placement ou cabinet de recrutement est fortement souhaitée.<br> Si vous n'avez jamais travaillé dans un environnement de recrutement à fort volume, merci de ne pas postuler .<br> Excellente maîtrise d' Indeed et de LinkedIn pour le sourcing.<br> Expérience confirmée du recrutement à distance.<br> Très bonne maîtrise des outils informatiques.<br> Grande autonomie.<br> Excellent sens de l'organisation.<br> Capacité à gérer les priorités et à travailler sous pression.<br> Rapidité d'exécution et sens du détail.<br> Excellentes qualités relationnelles et de communication.<br> Les atouts Expérience dans le recrutement de professionnels de la santé.<br> Connaissance du marché canadien.<br> Bonne connaissance des régions administratives canadiennes.<br> Conditions de travail Contrat freelance (prestataire de services).<br> Poste 100 % en télétravail depuis le Maroc.<br> Vous travaillerez avec des équipes et des gestionnaires basés au Canada.<br> Les horaires correspondent aux heures d'ouverture de nos bureaux canadiens : 13 h à 22 h (heure du Maroc) pendant l'heure d'été canadienne.<br> 14 h à 23 h (heure du Maroc) pendant l'heure d'hiver canadienne.<br> Une disponibilité sur ces horaires est indispensable.<br> Rémunération 1 500 $ CAD par mois.<br> Contrat freelance.<br> Possibilités d'évolution au sein d'une entreprise en pleine croissance.<br> Pourquoi rejoindre SFT ?<br> Rejoindre une agence canadienne spécialisée dans le placement de professionnels de la santé.<br> Intégrer une entreprise en pleine croissance.<br> Évoluer dans un environnement international stimulant.<br> Occuper un poste polyvalent alliant recrutement et gestion administrative.<br> Travailler dans une équipe dynamique où l'autonomie, la réactivité et la performance sont valorisées.<br> Candidature Merci d'envoyer votre CV en précisant : votre expérience en recrutement de masse ; votre expérience en agence d'intérim, agence de placement ou cabinet de recrutement ; votre maîtrise d'Indeed et de LinkedIn ; le nombre de recrutements que vous gérez simultanément ; votre disponibilité pour travailler selon les horaires indiqués.<br> ⚠️ Les candidatures ne répondant pas aux critères suivants ne seront pas étudiées : moins de 3 ans d'expérience en recrutement ; aucune expérience en recrutement de masse ; absence de maîtrise d'Indeed et de LinkedIn ; indisponibilité pour travailler selon les horaires du poste.<br> Merci et à bientôt!<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Nominated by the airline and accepted by the respective civil aviation authority as "Post Holder", the job holder shall monitor and verify all activities in the areas of Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance ensuring all are being carried under the supervision of the relevant "Nominated Post Holder" in compliance with the airline, respective civil aviation authority, and other Regulatory Bodies' standard requirements and regulations.&nbsp;</p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><p>1- Leads the "Quality Assurance" team and operational activities ensuring all are as per standards, rules and regulations required by the respective civil aviation authority, manufacturer's manuals, and the airline's adopted policies and procedures with focus on safety, efficiency, cost-effectiveness, and human factors considerations.<br>2- Verifies and ensures that Company's established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant "Nominated Post Holder" and are in compliance and accordance with:<br>a. Conditions and Restrictions of the AOC.<br>b. Applicable Regulatory Requirements<br>c. All relevant Authority Regulations and additional standards set by the Airline.<br>3- Acts as the ultimate accountable manager to ensure that "Quality Assurance Program" is adequately and timely established and implemented in compliance and accordance with applicable regulations and approved manuals.<br>4- Plans, implements and monitors the annual audit plan and inspections; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and placed effective by the responsible line manager.<br>5- Advises the "Accountable Manager" on Quality related matters and supports with needed information and independent assessment of audits and inspections results as well on correction loops as a regular standard basis for the formal management's evaluation of the Quality System effectiveness.<br>6- Establishes effective working relationships/liaises with the respective civil aviation authority, regulatory bodies, Airbus, OEMs, Suppliers, Vendors and Airline Customers, etc., to pursue and facilitate function related needs.</p><br><br><p>7- Sets, implements, and enforces the overall "Quality Assurance" system: policies, procedures, manuals based on regulations, inputs, and recommendations from the Department /Function Heads and Line Managers.</p><br><br><p>8- Establishes, promotes and maintains a corporate culture where "Quality" and "Safety" have top priority in all activities run by all employees (quality and safety awareness) and ensures all aspects of airline operations comply with the Airline's aviation safety Program.</p><br><br><p>9- Partners with departments to ensure all concerns of the "Manager Safety" and "Manager Security" are addressed to concerned, investigated, and resolved in compliance with the Airline's Safety Program.<br>10- Collaborates with Stakeholders such as Legal, Finance, HR and other cross-functional departments and teams to carry out function-related work ensuring timely delivery, efficiency, and cost-effectiveness in utilization of resources, systems and tools.<br>11- Manages the skills and performance of the "Quality Team" with focus on knowledge sharing, process improvement as well as career enhancement. Motivates, coaches, mentors and monitors the overall performance of the team members to achieve high standards in delivering results.<br>12- Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets. Provides on-going support and supervision to the team members to assist them achieve their goals and bridge any gaps identified.<br>13- Provides necessary guidance and support to the Hubs on various matters (policies, procedures, regulations, contracts, communication with vendors, etc.) to assist them in their audit checks.<br>14- Represents the airline officially at the "Authorities", "Regulatory Bodies" and externally in all "Quality" related matters, meetings and events.<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><p>Post Holder Maintenance/Post Holder Operations</p><br><br><p>Aircraft Maintenance Engineer Licence (CAR66- AMEL),and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent;<br>Alternately, a diploma or certificate in the related field and/or ATPL (Airline Transport Pilot License - more than 3000 FH) from a recognized institution combined with needed experience and exposure.<br>Must have completed formal aeronautical maintenance training if it was not his/her major.<br>Must be eligible for approval by the respective civil aviation authority as Manager Quality Assurance "Post Holder".<br>Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO - Lead Assessor are highly desirable and some may be treated as conditional for this role.<br>Proficient in Microsoft Office (Advanced Excel and PowerPoint)<br>Excellent command over both written and verbal communication skills: reporting, presentations, etc.<br>Fluent in English Language &amp; national language of country of employment is a plus.</p><br><br><p><strong>Work Experience</strong></p><br><br><p>&nbsp;- 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the "Quality Assurance" or "Compliance" function; low cost airline experience is a plus.<br>- Extensive knowledge in civil aviation authority and regulatory bodies' rules and regulations and requirements pertaining to Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance: policies, procedures, manuals, certification, and licensing.<br>- General knowledge in ICAO ISARPS.<br>- In-depth knowledge and experience in airline documentation and records control systems.<br>- Aircrafts technical knowledge and relative exposure to aircrafts maintenance is a plus.<br>- Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices.<br>- Experienced in managing the continuing airworthiness of aircrafts in line with Authorities, Manufacturers, and OEMs standard requirements.<br>- Experienced in designing and implementing policies, procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.<br>- Influential at all levels including internal and external parties; experienced in managing relationships at work place and managing a diverse team of people (Skills/Experience).<br>- Proven skills in analysing data, identifying pitfalls and recommending corrective measures.<br>- Cost-oriented, possesses effective problem solving and decision making skills.</p><br><br> <br><br> </div>

<div><p><strong>AFR Customer & Ops Specialist</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>AFR Customer & Ops Specialist </strong>in Morocco. In this role, you will, provide day-to-day administrative support with readily available advice for AFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p> <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this AFR Customer & Ops Specialist position </strong></p>   <ul> <li>You will, under direct or close supervision, support the delivery of air freight forwarding processes and activities for internal and external customers.</li> <li>You will perform assigned tasks of a generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>You will undertake routine tasks, including research, data processing, data validation, and documentation.</li> <li>You will, under guidance, gather input for the Freight Control Center and collect details, information, and instructions for the operations team.</li> <li>You will perform tasks to support the determination of freight rates for incoming and outgoing materials and products.</li> <li>You will gather and provide information for customer visits to maintain strong business relationships with existing clients and enhance customer retention.</li> <li>You will record information and data related to shipping tenders.</li> <li>You will enter data, share information, and support shipment documentation for freight forwarding activities.</li> <li>You will collate data and prepare reports and updates on account performance to support other team members.</li> <li>You will follow defined processes, systems, and methodologies to ensure the effective delivery of assigned tasks.</li> <li>You will review recurring routine issues encountered during service delivery and escalate them to your supervisor for guidance when required.</li> </ul>   <p>In area of AFR product:</p> <ul> <li>You will create or confirm transport orders, perform bookings, and optimize booking.</li> <li>You will prepare, review, and distribute all required import and export documentation.</li> <li>You will identify supplier performance issues and propose solutions to improve service performance and operational efficiency.</li> <li>You will update customs shipment information and physical status records and resolve customer issues and incidents in a timely manner</li> </ul>   <p><strong>Qualifications & Experience</strong></p> <ul> <li>Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Customs Brokerage, Customs Regulations, Certificate Of Origin, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul>   <ul> <li>Education Level</li> </ul> <p>               Vocational/Specialized/Technical/Certification</p>   <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  <p><font color="#ffffff">#LI-MEA</font></p></div>