Cost Accounting Manager Jobs - Rabat Morocco
535 Jobs Found
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong><em>1. Management of L2 teams</em></strong></p><br><br><ul><li>Direct management of Level 2 teams</li><li>Management of workload, capacity, and resource allocation</li><li>Incident dispatch and prioritization</li><li>Definition and monitoring of individual and collective objectives</li><li>Supporting employees in their career development</li><li>Development and monitoring of skills development plans</li></ul><p><strong><em>2. Training and skill development</em></strong></p><br><br><ul><li>Creation and monitoring of the teams' training plan</li><li>Development of versatility and functional coverage</li><li>Support for the transformation towards a global and cross-functional support model</li><li>Promotion of the use of AI and automation tools in daily activities</li></ul><p><strong><em>3. Knowledge Management</em></strong></p><br><br><ul><li>Enrichment, structuring, and maintenance of the IT HUB knowledge base</li><li>Definition of documentation and capitalization standards</li><li>Use of Group tools (ServiceNow, Teams, SharePoint, Copilot) to ensure the dissemination and sustainability of knowledge</li><li>Implementation of a Knowledge-Centered Support approach</li></ul><p><strong><em>4. Operational Excellence</em></strong></p><br><br><ul><li>Leading continuous improvement of Level 2 support</li><li>Management of corrective and preventive actions</li><li>Coordination of activities between L2 and L3 teams</li><li>Monitoring of expertise and development requests escalated to higher-level teams</li></ul><p><strong><em>5. Incident Management and Governance</em></strong></p><br><br><ul><li>Active participation in processes:</li><li>Incident Management</li><li>Problem Management</li><li>Major Incident Management</li><li>Coordination of cross-team resolution actions</li><li>Leading operational governance meetings with stakeholders</li><li>Identification and reporting of friction points, risks, and improvement needs</li></ul><p><strong><em>6. Performance Management</em></strong></p><br><br><ul><li>Definition and monitoring of operational KPIs</li><li>Production of dashboards and management reporting</li><li>Analysis of trends, volumes, service quality, and user satisfaction</li><li>Proposal of continuous improvement plans</li></ul><p><strong><em>7. Recruitment and Onboarding</em></strong></p><br><br><ul><li>Identification of resource needs</li><li>Participation in recruitment processes</li><li>Selection of profiles aligned with Level 2 needs and Group strategic directions</li><li>Organization and management of new employee onboarding</li></ul><br><br> <br> Required profile : <ul><li>Degree: Master's degree in computer science</li><li>8 years of experience</li><li>Languages: French and English mandatory (fluent level)</li><li>Experience: Significant experience in managing technical teams and IT support</li><li>Technical Skills: Proficiency in IT service management tools (ServiceNow, SharePoint, Teams, Copilot)</li><li>Soft Skills: Leadership, analytical skills, priority management, communication</li></ul> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>FQUIH BEN SALEH / SOUK SEBT</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by proposing financial solutions tailored to each client's needs.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be tasked with prospecting for new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market changes and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Sales/Commercial/Export professions would be a major asset for success in this role.</p><br><br><p>First experience of 1 to 3 years in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Mastery of sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Proficiency with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to embark on this great adventure.</p><br><br> <br><br> </div>
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<span><b>Lear For You</b> <br> </span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p><span>You will be in charge of all topics related to Health, Safety and Environment for the Plant. Your mission will be to Continue to evolve Lear’s culture and leadership in safety and environmental management to serve Lear and its people.</span></p><br><br><br><b>Responsibilities</b> <br><ul>
<li><span>Acting as a coordinator and reporting directly to the plant manager</span></li>
<li><span>Definition of the context of the organization.</span></li>
<li><span>Definition of the interested parties, external and internal issues, and risk analysis.</span></li>
<li><span>Definition and implementation of the Plant HS&E System, as well as updating it according to the Focus: HS&E Manual and Procedures.</span></li>
<li><span>Bring the HS&E expertise to the company, providing training programs and consulting with all company departments on health environmentally friendly and safe work practices.</span></li>
<li><span>Establishing in cooperation with management short and long-term company HS&E goals and objectives and giving assistance to implement HS&E policies.</span></li>
<li><span>Direct responsibility for HS&E audit of each department in the plant utilizing management supervisory personnel.</span></li>
<li><span>Definition, planning and implementing advanced HS&E procedures for new projects.</span></li>
<li><span>Giving advice on safe equipment design, ensuring compliance with government, LEAR HS&E codes and standards.</span></li>
<li><span>Acting as the company’s expert, spokesperson, and primary consultant on all HS&E matters.</span></li>
<li><span>Frequent contact with the plant manager, managers, engineers, department heads, supervisors, employees, and the local HS&E committee and externally with government agencies, occupational HS&E representatives, colleagues other LEAR Europe companies, National HS&E council personnel etc.Ensure the conformance of products and processes according IATF, Customer specific requirements, and regulatory requirements.</span></li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li><span>Technical and/or engineering degree with 5+ years’ experience</span></li>
<li><span>Must be familiar with parallel industry HS&E standards.</span></li>
<li><span>Must be able to negotiate with and is knowledgeable in national HS&E regulations.</span></li>
<li><span>Must work with the philosophy that “ALL Injuries, occupational illness, HS&E damage is preventable”</span></li>
<li><span>Able to communicate well (French, English and local language) with all levels in the plant and towards the external people mentioned above.</span></li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As part of strengthening our Infrastructure team, we are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Network Infrastructure Project Manager</font></font></strong><font dir="auto" ><font dir="auto" > to lead strategic projects for the transformation and evolution of network infrastructures, ensuring compliance with costs, deadlines, quality and security requirements.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your tasks</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Manage end-to-end network infrastructure projects (scoping, planning, execution, production deployment and closure).</font></font></li> <li><font dir="auto" ><font dir="auto" >Gathering business needs and translating them into appropriate technical solutions.</font></font></li> <li><font dir="auto" ><font dir="auto" >To finalize the schedule, resources, budgets and ensure the monitoring of project indicators.</font></font></li> <li><font dir="auto" ><font dir="auto" >Coordinate internal technical teams, partners and service providers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Oversee the deployments, migrations and evolutions of network infrastructures.</font></font></li> <li><font dir="auto" ><font dir="auto" >To guarantee the availability, performance and security of the infrastructure.</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify risks, propose action plans and ensure their follow-up.</font></font></li> <li><font dir="auto" ><font dir="auto" >Facilitate project committees and ensure regular reporting to stakeholders.</font></font></li> <li><font dir="auto" ><font dir="auto" >Produce and maintain technical and functional documentation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with standards, best practices and security policies.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in Computer Science, Networks, Telecommunications or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Minimum </font></font><strong><font dir="auto" ><font dir="auto" >5 years of experience</font></font></strong><font dir="auto" ><font dir="auto" > in network infrastructure project management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of network architectures and cloud environments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in managing infrastructure migration, deployment or transformation projects.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of project management methodologies (Agile, V-model).</font></font></li> <li><font dir="auto" ><font dir="auto" >Good level of communication and ability to interact with technical and professional stakeholders.</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent French and professional English.</font></font></li></ul></div><p></p></section>
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<p><span>Rattaché(e) au Responsable d’exploitation de Sites votre mission principale est d'Assurer la gestion de l’ensemble des activités de Facility Management et garantir la continuité d’activité sur son site d’affectation .</span></p><br><p><span>Être l’interlocuteur principal des utilisateurs pour l’ensemble des sujets FM sur son site.</span></p><br><p><span>• <strong>Mission de Manager de site :</strong></span></p><br><p><span>o Management d’une équipe de techniciens et de chargé de moyens généraux,</span><br><span>o Interlocuteur privilégié sur son site pour l’ensemble des managers et directeurs,</span><br><span>o Suivi des prestations de nettoyage et de restauration sur son site, et mise en place des recommandations du Responsable d’Exploitation des Sites,</span><br><span>o Suivi des prestations de maintenance multi-technique sur son site,</span><br><span>o Suivi des incidents et des demandes liées au Facility sur son site,</span><br><span>o Suivi des actions de mise en conformité aux obligations réglementaires et/ou contractuelles,</span><br><span>o Respect du mode opératoire des prestations, des délais de réponse aux requêtes,</span><br><span>o Remontée et suivi des indicateurs d’activité de son site.</span><br></p><br><span><strong>Profil recherché :</strong></span><p><span>Vous avez un Bac +4 et <strong><u>5 ans d'expérience dans un pose similaire.</u></strong></span></p><br><p><span>Vous avez :</span></p><br><ul><li>Bonne connaissance en <strong>électricité, climatisation, plomberie,</strong></li><li>Maitrise des aspects énergétiques (<strong>efficacité énergétique…</strong>)</li><li><strong>Pack Office</strong> ,Connaissance de <strong>Power BI,</strong></li><li>Capacité de suivi d’activités sous-traitées (coordination, négociation…).</li></ul> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Do you have the ambition to join a dynamic and innovative team? Discover the opportunity to showcase your talent in an environment where every idea counts and where you can truly impact the future. Apply today and transform your career!</p><br><br><p>Reporting to the Marketing Department, your main mission is to develop the Brand Management activity to strengthen brand awareness and stimulate sales growth. As such, your main activities will be:</p><br><br><p><strong>Brand Strategy</strong></p><br><br><ul><li>Lead the brand strategy (SOREC game) in consultation with the communication teams.</li><li>Manage the brand identity and image of products by developing graphic charters and fostering brand culture for different targets and formats.</li><li>Deploy the new brand identity within the sales network and design its environment.</li></ul><p><strong>Communication and CRM</strong></p><br><br><ul><li>Collaborate in the implementation of a multi-target CRM strategy for the entire establishment's activity.</li><li>Deploy the multi-channel product and service communication strategy.</li><li>Develop creative briefs in line with the brand strategy to create innovative communication tools and coordinate communication teams.</li></ul><p><strong>Market Monitoring and Analysis</strong></p><br><br><ul><li>Conduct continuous monitoring of the market, products, and competitors to stay informed about industry trends and developments.</li><li>Collect and analyze relevant data to identify market opportunities and threats.</li><li>Follow new consumer trends and innovations in the field to adapt marketing strategies.</li></ul><p><strong>Marketing Studies and Planning</strong></p><br><br><ul><li>Manage the company's qualitative studies.</li><li>Study and define multi-channel customer journeys in racecourses and points of sale with an innovative consumer approach.</li><li>Gain a perfect understanding of the market through in-depth analyses, market studies, and qualitative and quantitative research.</li><li>Participate in the development of the marketing plan by providing insights from studies to make informed decisions.</li><li>Plan actions, budget, and ensure follow-up.</li><li>Develop long-term forecasts, considering market changes.</li></ul><p><strong>Performance Management</strong></p><br><br><ul><li>Analyze the impact of past activities and prepare a future plan to attract new target audiences.</li><li>Manage the marketing budget and associated plans.</li></ul> <br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><ul><li>You have a Bachelor's or Master's degree (Bac+4/5) in Business, Marketing, Economics, or equivalent, with 2 to 5 years of experience in a similar role.</li></ul><p><strong>Required Skills:</strong></p><br><br><ul><li>You have solid knowledge of Brand Management.</li><li>You master strategic and operational Marketing.</li><li>You master graphic and IT tools.</li><li>You master brand strategy.</li><li>You master writing techniques.</li><li>You have knowledge of market analysis and competitive intelligence.</li><li>You have a sense for collecting, analyzing, and interpreting data.</li><li>You are strategy, brand, and results-oriented.</li><li>You have a sense for detail, analysis, and synthesis.</li><li>You have a sense for planning and organization.</li><li>You have the ability to propose ideas and make decisions.</li><li>Be able to solve problems and withstand stress.</li><li>Sense of aesthetics and innovation.</li><li>Team spirit.</li></ul> <br><br> </div>
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<p><span>Rattaché(e) au Responsable d’exploitation de Sites votre mission principale est d'Assurer la gestion de l’ensemble des activités de Facility Management et garantir la continuité d’activité sur son site d’affectation .</span></p><br><p><span>Être l’interlocuteur principal des utilisateurs pour l’ensemble des sujets FM sur son site.</span></p><br><p><span>• <strong>Mission de Manager de site :</strong></span></p><br><p><span>o Management d’une équipe de techniciens et de chargé de moyens généraux,</span><br><span>o Interlocuteur privilégié sur son site pour l’ensemble des managers et directeurs,</span><br><span>o Suivi des prestations de nettoyage et de restauration sur son site, et mise en place des recommandations du Responsable d’Exploitation des Sites,</span><br><span>o Suivi des prestations de maintenance multi-technique sur son site,</span><br><span>o Suivi des incidents et des demandes liées au Facility sur son site,</span><br><span>o Suivi des actions de mise en conformité aux obligations réglementaires et/ou contractuelles,</span><br><span>o Respect du mode opératoire des prestations, des délais de réponse aux requêtes,</span><br><span>o Remontée et suivi des indicateurs d’activité de son site.</span><br></p><br><span><strong>Profil recherché :</strong></span><p><span>Vous avez un Bac +4 et <strong><u>5 ans d'expérience dans un pose similaire.</u></strong></span></p><br><p><span>Vous avez :</span></p><br><ul><li>Bonne connaissance en <strong>électricité, climatisation, plomberie,</strong></li><li>Maitrise des aspects énergétiques (<strong>efficacité énergétique…</strong>)</li><li><strong>Pack Office</strong> ,Connaissance de <strong>Power BI,</strong></li><li>Capacité de suivi d’activités sous-traitées (coordination, négociation…).</li></ul> </div>
<div><p><strong>Site Manager</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>Site Manager </strong>in Morocco.</p> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p> <p><strong>For this Site Manager position </strong></p> <p><strong>Key Responsibilities :</strong></p> <ol> <li><strong> Warehouse Operations Management :</strong></li> </ol> <ul> <li>Oversee inbound, storage, order picking, packing, and outbound activities.</li> <li>Ensure daily warehouse operations are executed efficiently and according to established procedures.</li> <li>Optimize warehouse layout and storage utilization.</li> <li>Ensure customer service requirements and service level agreements (SLAs) are met.</li> </ul> <ol> <li><strong> Inventory Management :</strong></li> </ol> <ul> <li>Maintain accurate inventory records and stock integrity.</li> <li>Manage cycle counts and annual physical inventories.</li> <li>Investigate and resolve inventory discrepancies.</li> </ul> <ol> <li><strong> Team Leadership and People Management :</strong></li> </ol> <ul> <li>Lead, coach, and develop the warehouse team.</li> <li>Set performance objectives and monitor employee productivity.</li> <li>Conduct performance reviews and identify training needs.</li> <li>Foster a culture of teamwork, accountability, and continuous improvement.</li> </ul> <ol> <li><strong> Health, Safety, Security and Environment (HSSE) :</strong></li> </ol> <ul> <li>Ensure full compliance with company and legal health and safety requirements.</li> <li>Promote a safe working environment and enforce the use of personal protective equipment (PPE).</li> <li>Conduct safety inspections and support incident investigations.</li> <li>Ensure warehouse security standards are maintained.</li> </ul> <ol> <li><strong> Performance and Continuous Improvement</strong></li> </ol> <ul> <li>Monitor and report warehouse KPIs.</li> <li>Identify operational improvement opportunities and implement corrective actions.</li> <li>Drive Continuous Improvement, and First Choice initiatives.</li> <li>Support productivity and cost optimization projects.</li> </ul> <ol> <li><strong> Customer Service and Stakeholder Management</strong></li> </ol> <ul> <li>Lead and supervise the teams responsible for day-to-day customer interactions and service delivery.</li> <li>Ensure customer requirements, service level agreements (SLAs), and operational commitments are consistently met.</li> <li>Monitor customer service performance and drive corrective actions when necessary.</li> </ul> <p><strong>Key Accountabilities</strong></p> <ul> <li>Warehouse operational performance.</li> <li>Inventory accuracy and stock integrity.</li> <li>Health and safety compliance.</li> <li>Employee productivity and engagement.</li> <li>Customer satisfaction and SLA achievement.</li> <li>Cost control and budget adherence.</li> </ul> <p><strong>Required Qualifications</strong></p> <ul> <li>Master’s Degree in Logistics.</li> <li>Minimum 5 years of warehouse management experience.</li> <li>Experience managing operational teams within a logistics or supply chain environment.</li> </ul> <p><strong>Technical Competencies</strong></p> <ul> <li>Warehouse Management Systems (WMS).</li> <li>Inventory control and stock management.</li> <li>Logistics and supply chain operations.</li> <li>Data analysis and reporting.</li> </ul> <p><strong>Leadership Competencies</strong></p> <ul> <li>Leadership and people management.</li> <li>Decision-making.</li> <li>Problem-solving.</li> <li>Change management.</li> <li>Conflict resolution.</li> </ul> <p><strong>Behavioral Competencies</strong></p> <ul> <li>Customer focus.</li> <li>Results orientation.</li> <li>Strong organizational skills.</li> <li>Attention to detail.</li> <li>Continuous improvement mindset.</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <br><font color="#ffffff">#LI-MEA</font></p></div>
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Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>YOUR MISSION</strong></p><br><br><p>The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.</p><br><br><p><strong>THE JOURNEY</strong></p><br><br><ul><li><p>Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.</p><br><br></li><li><p>Onboard new partners on our platform by providing them all the necessary tools and information to start working.</p><br><br></li><li><p>Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. </p><br><br></li><li><p>Tracking and reporting of performance metrics.</p><br><br></li><li><p>Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties.</p><br><br></li><li><p>Get feedback from our partners and translate it into product, marketing and operations improvement.</p><br><br></li><li><p>Own partner’s assortment → category management.</p><br><br></li><li><p>Prepare reports and dashboards to present to partners and use as a source of operational improvements.</p><br><br></li><li><p>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.</p><br><br></li></ul> Qualifications <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li><p>Commercial & easy going attitude</p><br><br></li><li><p>Analytical mindset</p><br><br></li><li><p>Problem solver, look for the root-cause of the problem and go for it till make things happen.</p><br><br></li><li><p>Perfect written and spoken communication</p><br><br></li><li><p>Customer obsession</p><br><br></li><li><p>Proactive, organized, and obsessed with details</p><br><br></li><li><p>An empathetic, inclusive and curious attitude</p><br><br></li><li><p>English is mandatory, along with French & Arabic.</p><br><br></li></ul> Additional Information <br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
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Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Assiste le Spa Manager dans la gestion quotidienne des opérations du Spa afin de garantir un fonctionnement fluide et conforme aux standards de l'établissement.</li><li>Supervise les opérations quotidiennes du Spa et veille au bon fonctionnement du département.</li><li>Participe à l'élaboration et au suivi des plannings afin d'assurer une organisation optimale des équipes.</li><li>Accompagne, motive et développe les collaborateurs dans une démarche d'excellence opérationnelle et de qualité de service.</li><li>Veille au respect des standards LQA (Leading Quality Assurance), des procédures internes et des normes d'hygiène et de sécurité.</li><li>Supervise les réservations, les soins, les abonnements et les prestations afin d'optimiser le taux d'occupation et la satisfaction des clients.</li><li>Contrôle la qualité des prestations, la présentation des cabines, des espaces communs (Spa, piscine, fitness) ainsi que le respect des normes d'hygiène, de sécurité et de propreté.</li><li>Veille à la bonne circulation de l'information et assure une communication efficace au sein de l'équipe ainsi qu'avec les autres départements de l'hôtel.</li><li>Contribue au développement du chiffre d'affaires à travers la promotion des soins, des abonnements et des produits de vente (cross-selling et up-selling).</li><li>Assure le suivi des stocks, des inventaires et des commandes des produits de cabine et de vente.</li><li>Contrôle le suivi administratif des factures des prestataires et participe au suivi budgétaire du département.</li><li>Assure le suivi des indicateurs de performance et contribue à l'atteinte des objectifs de qualité, de satisfaction client et de rentabilité.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation : </strong></p><br><ul><li>Diplôme Bac+2 à Bac+5 en Management Hôtelier, Gestion, Bien-être ou domaine équivalent.</li><li>5 années d'expérience professionnelle, dont au moins 2 années dans un poste similaire, idéalement au sein d'un hôtel haut de gamme ou d'un établissement de même standing.</li></ul><p><strong>Compétences techniques :</strong></p><br><ul><li>Bonne connaissance des opérations quotidiennes d'un spa et des standards de qualité propres à un établissement de luxe.</li><li>Capacité à assister le Spa Manager dans l'organisation, la coordination et le suivi des activités du spa.</li><li>Bonne maîtrise de la planification des équipes, de la gestion des plannings et de l'organisation opérationnelle.</li><li>Bonne connaissance des soins, des produits de bien-être et des protocoles de soins proposés par le spa.</li><li>Capacité à assurer le suivi de la qualité des prestations et à veiller au respect des procédures et des standards de l'établissement.</li><li>Bonne maîtrise de la gestion des réservations, de l'accueil des clients et du suivi de leur satisfaction.</li><li>Bonne connaissance des normes d'hygiène, de sécurité et de santé applicables aux espaces de bien-être.</li><li>Maîtrise des outils informatiques et des logiciels de gestion hôtelière et de réservation de spa.</li><li>Bonne connaissance des standards LQA (Leading Quality Assurance) et capacité à veiller à leur application quotidienne afin de garantir une expérience client d'excellence.</li></ul><p><strong>Qualités personnelles</strong></p><br><ul><li>Excellentes compétences en leadership, avec une aptitude à encadrer, motiver et développer les équipes dans une démarche d'excellence opérationnelle.</li><li>Excellent sens de l'organisation, rigueur et souci du détail afin de garantir des prestations conformes aux standards d'un établissement de luxe.</li><li>Forte orientation client et sens aigu du service, avec la capacité d'offrir une expérience personnalisée et mémorable.</li><li>Excellentes capacités de communication, de coordination et de gestion des relations avec les clients, les équipes et les différents départements de l'hôtel.</li><li>Capacité à analyser les situations, à prendre des décisions et à résoudre les problèmes avec efficacité et professionnalisme.</li></ul><p><strong>Langues : </strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Nominated by the airline and accepted by the respective civil aviation authority as "Post Holder", the job holder shall monitor and verify all activities in the areas of Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance ensuring all are being carried under the supervision of the relevant "Nominated Post Holder" in compliance with the airline, respective civil aviation authority, and other Regulatory Bodies' standard requirements and regulations. </p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><p>1- Leads the "Quality Assurance" team and operational activities ensuring all are as per standards, rules and regulations required by the respective civil aviation authority, manufacturer's manuals, and the airline's adopted policies and procedures with focus on safety, efficiency, cost-effectiveness, and human factors considerations.<br>2- Verifies and ensures that Company's established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant "Nominated Post Holder" and are in compliance and accordance with:<br>a. Conditions and Restrictions of the AOC.<br>b. Applicable Regulatory Requirements<br>c. All relevant Authority Regulations and additional standards set by the Airline.<br>3- Acts as the ultimate accountable manager to ensure that "Quality Assurance Program" is adequately and timely established and implemented in compliance and accordance with applicable regulations and approved manuals.<br>4- Plans, implements and monitors the annual audit plan and inspections; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and placed effective by the responsible line manager.<br>5- Advises the "Accountable Manager" on Quality related matters and supports with needed information and independent assessment of audits and inspections results as well on correction loops as a regular standard basis for the formal management's evaluation of the Quality System effectiveness.<br>6- Establishes effective working relationships/liaises with the respective civil aviation authority, regulatory bodies, Airbus, OEMs, Suppliers, Vendors and Airline Customers, etc., to pursue and facilitate function related needs.</p><br><br><p>7- Sets, implements, and enforces the overall "Quality Assurance" system: policies, procedures, manuals based on regulations, inputs, and recommendations from the Department /Function Heads and Line Managers.</p><br><br><p>8- Establishes, promotes and maintains a corporate culture where "Quality" and "Safety" have top priority in all activities run by all employees (quality and safety awareness) and ensures all aspects of airline operations comply with the Airline's aviation safety Program.</p><br><br><p>9- Partners with departments to ensure all concerns of the "Manager Safety" and "Manager Security" are addressed to concerned, investigated, and resolved in compliance with the Airline's Safety Program.<br>10- Collaborates with Stakeholders such as Legal, Finance, HR and other cross-functional departments and teams to carry out function-related work ensuring timely delivery, efficiency, and cost-effectiveness in utilization of resources, systems and tools.<br>11- Manages the skills and performance of the "Quality Team" with focus on knowledge sharing, process improvement as well as career enhancement. Motivates, coaches, mentors and monitors the overall performance of the team members to achieve high standards in delivering results.<br>12- Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets. Provides on-going support and supervision to the team members to assist them achieve their goals and bridge any gaps identified.<br>13- Provides necessary guidance and support to the Hubs on various matters (policies, procedures, regulations, contracts, communication with vendors, etc.) to assist them in their audit checks.<br>14- Represents the airline officially at the "Authorities", "Regulatory Bodies" and externally in all "Quality" related matters, meetings and events.<br> </p><br><br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><p>Post Holder Maintenance/Post Holder Operations</p><br><br><p>Aircraft Maintenance Engineer Licence (CAR66- AMEL),and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent;<br>Alternately, a diploma or certificate in the related field and/or ATPL (Airline Transport Pilot License - more than 3000 FH) from a recognized institution combined with needed experience and exposure.<br>Must have completed formal aeronautical maintenance training if it was not his/her major.<br>Must be eligible for approval by the respective civil aviation authority as Manager Quality Assurance "Post Holder".<br>Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO - Lead Assessor are highly desirable and some may be treated as conditional for this role.<br>Proficient in Microsoft Office (Advanced Excel and PowerPoint)<br>Excellent command over both written and verbal communication skills: reporting, presentations, etc.<br>Fluent in English Language & national language of country of employment is a plus.</p><br><br><p><strong>Work Experience</strong></p><br><br><p> - 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the "Quality Assurance" or "Compliance" function; low cost airline experience is a plus.<br>- Extensive knowledge in civil aviation authority and regulatory bodies' rules and regulations and requirements pertaining to Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance: policies, procedures, manuals, certification, and licensing.<br>- General knowledge in ICAO ISARPS.<br>- In-depth knowledge and experience in airline documentation and records control systems.<br>- Aircrafts technical knowledge and relative exposure to aircrafts maintenance is a plus.<br>- Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices.<br>- Experienced in managing the continuing airworthiness of aircrafts in line with Authorities, Manufacturers, and OEMs standard requirements.<br>- Experienced in designing and implementing policies, procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.<br>- Influential at all levels including internal and external parties; experienced in managing relationships at work place and managing a diverse team of people (Skills/Experience).<br>- Proven skills in analysing data, identifying pitfalls and recommending corrective measures.<br>- Cost-oriented, possesses effective problem solving and decision making skills.</p><br><br> <br><br> </div>
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Company culture : <p><strong>SGS Maroc SA</strong> operates within a <strong>predominantly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s values. A close and supportive management style encourages accountability, teamwork and strong human relationships. This people-focused approach is complemented by a <strong>solid performance-driven dimension</strong>, emphasizing results, competitiveness and customer orientation. Well-established <strong>organizational processes</strong> ensure reliability and operational efficiency, while a more limited innovation focus supports continuous improvement over time.
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<br> Job : <p><br>The Deputy Lab Manager supports the Laboratory Manager in overseeing daily laboratory operations, ensuring quality and HSE compliance, coordinating with operational stakeholders, and driving continuous improvement initiatives. The role also serves as a leadership development position, ensuring operational continuity and supporting the management of laboratory personnel.</p><br><br><p><br><u><strong>Key Responsibilities</strong></u></p><br><br><p><br>• Manage daily laboratory operations and analytical activities.<br>• Ensure effective coordination with inspection and operational teams.<br>• Drive operational excellence and continuous improvement initiatives.<br>• Ensure compliance with Quality, ISO/IEC 17025, and HSE standards.<br>• Support the Laboratory Manager and ensure operational continuity.<br>• Supervise, coach, and develop laboratory personnel.<br> </p><br><br> <br> Required profile : <p><u><strong>Education & Experience</strong></u></p><br><br><p><br>• Bachelor's or Master's degree in Chemistry, Chemical Engineering, or a related scientific discipline.<br>• 5-8 years of experience in petroleum, petrochemical, Oil & Gas laboratory testing, or a similar technical environment.<br>• 2-3 years of supervisory experience in a senior laboratory role.<br>• Strong knowledge of petroleum test methods, ISO/IEC 17025 requirements, and QA/QC practices.</p><br><br><p><br><u><strong>Technical Skills</strong></u></p><br><br><p><br>• Proficiency in petroleum laboratory instrumentation and testing techniques.<br>• Strong understanding of laboratory operations, quality management, and process improvement.<br>• Experience with LIMS and data integrity principles.<br>• Ability to coordinate effectively with operations, inspectors, and stakeholders.</p><br><br><p><br><u><strong>Soft Skills</strong></u></p><br><br><p><br>• Strong leadership, decision-making, and problem-solving abilities.<br>• Excellent communication skills in English; French is highly desirable.<br>• Ability to manage multiple priorities in a fast-paced environment.<br>• Strong sense of integrity, accountability, and professionalism.<br>• Customer-oriented mindset with commercial awareness.</p><br><br><p><br><u><strong>Desired Attributes</strong></u></p><br><br><p><br>• Strong customer focus and technical credibility.<br>• Hands-on operational leadership style.<br>• Commitment to safety, quality, and continuous improvement.<br>• Collaborative approach with cross-functional teams.<br>• Ability to work effectively in multicultural environments.</p><br><br><p><br><u><strong>Work Environment & Travel</strong></u></p><br><br><p><br>• Based primarily at the Tanger Med Laboratory with travel to SGS Morocco sites as required.<br>• Laboratory, port terminal, and client-site environment with strict adherence to SGS HSE procedures.<br>• Regular interaction with laboratory, operations, inspection, and management teams.<br>• Occasional international travel for training, audits, technical support, and projects.<br> </p><br><br> <br><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>Within the Security department, you will be responsible for the technical and operational management of the implementation of cybersecurity tools and solutions in the Middle East & Africa (MEA) subsidiaries, ensuring the quality of integration, security, compliance, and adoption by local teams.<br>Main activities</p><br><br><ul><li>Coordination & technical integration (responsibility of "technical project manager")</li><li>Gather and consolidate requirements (technical, security, operational) from the internal program manager for strengthening the security posture of Middle East & Africa (MEA) subsidiaries and ensure their operational deployment in coordination with the IT and Network teams of the subsidiaries.</li><li>Produce/validate technical deliverables: HLD/LLD, architecture documents, network flows, system requirements, sizing, prerequisites.</li><li>Coordinate integration into local environments: AD/Azure AD, messaging, endpoints, network, proxies, firewalls...</li><li>Ensure compliance with Orange standards: security, architecture, naming, logging, hardening, secrets management, certificates...</li></ul><p>Deployment, testing, and go-live</p><br><br><ul><li>Define the deployment strategy (pilot, waves, rollback, change management).</li><li>Prepare and execute technical and security testing: test plans, acceptance criteria, test reports.</li><li>Supervise go-live: change windows, run coordination, incident recovery plan.</li><li>Ensure transition to operations: documentation, runbooks, skills transfer.</li></ul><p>Security, compliance, and risks</p><br><br><ul><li>Ensure compliance with Group policies and local requirements (e.g., data protection, country regulatory constraints).</li><li>Monitor cyber risks related to deployment: configuration deviations, technical debt, exposure (ports/flows), obsolescence, third-party access.</li><li>Contribute to security reviews: threat modeling (if applicable), configuration reviews, logging and retention requirements.</li></ul><p>Partner management (publishers/integrators/managed service providers)</p><br><br><ul><li>Contribute to managing interactions with suppliers of various tools/solutions to be integrated, in coordination with the internal program manager for strengthening the security posture of Middle East & Africa (MEA) subsidiaries: planning, quality, deliverables, escalations, KPIs.</li></ul><p>Subsidiary adoption & support</p><br><br><ul><li>Support local teams (IT, SecOps, network): workshops, training, support, best practices.</li><li>Adapt deployments to on-site constraints (bandwidth, inventory, obsolescence, team availability, languages).</li><li>Contribute to industrialization: models, templates, reusable standards, deployment playbooks.<br> </li></ul> <br><br> </div>
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Job : <p>Reporting to the Financial Risks Department, your main tasks will be:</p><br><br><p>• Ensure credit risk control and monitor the implementation of corrective actions;<br>• Calculate credit risk measurement and control indicators;<br>• Participate in the definition of procedures and approaches for credit risk assessment, analysis, and monitoring;<br>• Prepare internal and regulatory reports;<br>• Ensure the functional maintenance of risk management software;<br>• Lead the commitment committee.<br> </p><br><br> <br> <br> Required profile : <p>• Master's degree (Bac+5) from a top engineering or business school, with a specialization in audit or finance;<br>• Professional experience of 1 to 3 years in a similar role.</p><br><br><p><br><strong>Required skills for the position:</strong></p><br><br><p>• Good knowledge of financial markets and the banking sector;<br>• Good knowledge of internal control and audit techniques;<br>• Skills in financial analysis and credit risk;<br>• Mastery of financial modeling techniques;<br>• Basic legal knowledge and banking regulations;<br>• Practice of statistical techniques;<br>• Analytical and synthesis skills;<br>• Rigor and attention to detail;<br>• Initiative and sense of responsibility;<br>• Collaboration and teamwork skills.<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br>
<br> Job : <p>Reporting to the Communication Manager (Social Media, PR & Events), you will support the implementation of the Resort's internal and external communication strategy. You will actively contribute to content creation, digital channel management, the organization of prestigious events, and the analysis of our campaigns to strengthen the brand image and visibility of the Resort.</p><br><br><p><em>Missions and Responsibilities</em></p><br><br><ul><li>Multi-channel project management: Participate in steering communication campaigns, from the design phase to their operational deployment.</li><li>Content production & monitoring: Write and create various materials (newsletters, press releases, articles, social media posts).</li><li>Social media management: Develop and coordinate the editorial calendar, plan publications, and analyze community engagement.</li><li>Event management: Actively participate in the preparation, coordination, and organization of the Resort's internal and external events in support of the communication manager.</li><li>Performance & KPIs analysis: Monitor and analyze the results of communication campaigns, then propose corrective actions to maximize the impact of our actions.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally with a specialization in <strong>Marketing</strong> or a related field.</p><br><br><p><strong>3 to 5 years of experience</strong> in a similar role, preferably in the hospitality or restaurant industry, is essential. Proven experience in managing complex communication projects is a major asset.</p><br><br><p>We are looking for a creative, organized personality with excellent interpersonal skills. Perfect command of digital communication tools, strong writing skills, and a deep understanding of the hospitality sector's challenges are essential. The following skills are particularly valued:</p><br><br><ul><li><strong>Excellent command of multi-channel communication strategies</strong></li><li><strong>Proven project management skills</strong></li><li><strong>Proficiency in digital tools and social media platforms</strong></li><li><strong>Ability to analyze data and draw relevant conclusions</strong></li><li><strong>Interpersonal skills and negotiation skills</strong></li><li><strong>Creativity and ability to propose new ideas</strong></li><li><strong>Rigor and organization</strong></li><li><strong>Proficiency in French and English; knowledge of other languages would be a plus</strong></li></ul><p>If you are passionate about communication and want to take on a new, stimulating challenge in an exceptional setting, don't hesitate! Apply now using the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Job : <p>As part of its development, our client is hiring a Marketing & Sales Manager with a very hands-on profile, capable of doing, managing, and leading.</p><br><br><p>We are looking for a complete profile: creative + vision + management + field experience.</p><br><br><p>Responsibilities<br>• Define and manage the marketing & sales strategy<br>• Practically execute actions (digital & offline)<br>• Deploy campaigns (social media, ads, field)<br>• Implement field marketing actions:<br>• Events, activations, partnerships<br>• Local actions (flyers, offers, field presence)<br>• Grow revenue (acquisition & conversion)<br>• Prospect, sell, and close partnerships<br>• Monitor performance and continuously optimize<br>• Lead and coordinate teams (marketing / sales)</p><br><br> <br> Required profile : <p>Profile sought<br>• Doer + manager profile<br>• Master's degree (Bac+5)<br>• Minimum 5 years of experience in a similar role<br>• Experience in marketing (online & offline) and sales<br>• Ability to manage AND execute<br>• Leadership and team management skills<br>• Comfortable with prospecting and sales<br>• Autonomous, dynamic, and results-oriented<br>• Passionate about sports, leisure, and business</p><br><br><p>On-site position<br> </p><br><br> <br><br> </div>
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Job : <p>Join a leading company in the <strong>insurance and brokerage</strong> sector as a <strong>Digital Program Manager</strong>. The position is based in <strong>Casablanca</strong>, in the heart of a stimulating economic dynamic. Your mission will be to lead and orchestrate digital programs, ensuring their strategic alignment with the company's objectives.</p><br><br><p>The main goal is to successfully carry out the company's digital transformation by ensuring the success of the programs entrusted to it. This involves maximizing the value delivered by these initiatives, optimizing existing processes through innovative technologies, and strengthening our market position with high-performing, customer-centric digital solutions.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Defining the strategic vision and roadmap for digital programs.</li><li>Leading the entire program lifecycle, from design to delivery and adoption.</li><li>Coordinating different project teams (internal and external) and stakeholders.</li><li>Managing program budgets, risks, and schedules.</li><li>Ensuring performance monitoring and regular progress reporting.</li><li>Identifying and proposing digital innovation opportunities to improve customer experience and operational efficiency.</li></ul><p>You will also be responsible for leading steering committees and communicating the vision and progress of the programs to all hierarchical levels.</p><br><br> <br> Required profile : <p>A degree of <strong>Master's level (Bac +5) or higher</strong> is required. A specialization in fields such as <strong>project management, research, R&D, IT, or electronics</strong> would be a considerable asset for understanding the technical and methodological challenges.</p><br><br><p>Significant experience, ranging from <strong>5 to 20 years</strong>, is expected. This experience should ideally have been gained in program or large-scale project management roles, preferably in complex and transforming environments.</p><br><br><p>To succeed in this role, you will need strong skills in:</p><br><br><ul><li><strong>Leadership</strong> and the ability to unite multidisciplinary teams.</li><li><strong>Program and project management</strong> (Agile, Waterfall methodologies, etc.).</li><li><strong>Strategic vision</strong> and understanding of digital challenges in the insurance sector.</li><li>Excellent <strong>communication</strong>, negotiation, and influencing skills.</li><li>Mastery of project management tools and new technologies.</li><li>Customer and results orientation.</li></ul><p>Perfect command of French is essential.</p><br><br> <br><br> </div>
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Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset.
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<br> Job : <p>The Senior Incident Manager is responsible for managing major incidents, defining the criticality of the incident based on the matrix, communicating to IT, coordinating actions with the relevant teams, and managing the follow-up and resolution of the incident, communicating to affected users on the progress of the incident resolution.<br>They actively participate in defining the processes and procedures necessary for the effective management of major incidents in coordination with the process owner teams.</p><br><br><p><span><u><strong>Functions and responsibilities:</strong></u></span></p><br><br><p>• Detect, measure, and confirm the criticality of incidents or suspected incidents to determine the action plan<br>• Propose prioritization of incidents in terms of impact and urgency<br>• Prioritize, with the help of the teams in charge of applications and infrastructures, incidents in line with the proposal<br>• Alert, trigger, and manage the handling of major incidents<br>• Take charge of coordination around major incidents<br>• Coordinate and participate in the diagnosis, resolution, or escalation of complex incidents to the appropriate levels<br> </p><br><br> <br> <br> Required profile : <p>• Good level of English enabling coordination with various stakeholders<br>• ITIL V4 Certification - Foundation Level at a minimum<br>• Experience with ITSM Service NOW<br>• Very good knowledge of ISO2007 standards.<br>• Minimum 5 years of experience as a process manager in an infrastructure outsourcing context.<br>• Very good sense of collaboration and management of team members working in technical poles</p><br><br><p>CGI is an inclusive employer and attentive to applications from people with disabilities and to the career development of men and women.<br> </p><br><br> <br><br> </div>
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Job : <p><strong>Commercial Development</strong><br>Manage a small client portfolio and work on customer loyalty.<br>Prospect for new clients according to an action plan defined by the Branch Manager.<br>Participate in promoting Finéa's products and services.<br>Prepare and conduct client visits to identify their financing needs.<br>Prepare commercial proposals with management oversight.<br>Follow up on ongoing cases and follow up with clients for missing documents.<br><strong>Commercial Monitoring and Development</strong><br>Track assigned commercial objectives (number of clients, financing volume).<br>Provide regular reporting on commercial activities.<br>Monitor the use of credit lines and renewal deadlines.<br><strong>Risk Management</strong><br>Collect and verify the completeness of credit files.<br>Report any anomaly or exceeding of limits to the Branch Manager.<br>Prepare files for transmission to central entities.<br><strong>Administrative Management</strong><br>Ensure client information is entered into the information system and control the reliability of databases.<br>Ensure the completeness and compliance of client files (first-level verification).<br>Ensure the filing and archiving of physical files within their portfolio.<br> </p><br><br> <br> Required profile : <br><p><span><span>·<span> - </span></span></span><span>Education level Bac+5 in commerce and finance;</span></p><br><br><p><span><span>·</span></span>- Minimum 3 years of experience in banking/financial sales.<span> ; </span></p><br><br><p><span><span>·<span> - </span></span></span><span>Customer relationship management;</span></p><br><br><p><span><span>·</span></span>- Prospecting and commercial animation techniques<span> ;</span></p><br><br><p><span>- - Knowledge of public markets would be an asset;</span></p><br><br><p><span><span>·<span> - </span></span></span>Interpersonal skills<span> ;</span></p><br><br><p> - Sense of rigor and organization.</p><br><br> <br><br> </div>