Cyber Security Engineer Jobs in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload that businesses and lives depend on, we ve built the industry s only all-in-one solution. We are looking for an experienced Technical Expert Support Engineer to join our Global Customer Support team and become one of our ultimate experts on resolving complex and challenging incidents related to our products and services. The Expert Support Engineer will serve as the last line of support for our customers and will focus on troubleshooting the more complex issues escalated by other support teams. This position offers an opportunity to become an expert engineer in troubleshooting Acronis' world-class cyber protection solution, Acronis Cyber Protect. We expect all of our Expert Support Engineer's to deliver excellence in both technical expertise and customer service. They will also work closely with other internal teams to ensure Acronis is delivering the best products and services possible. WHAT YOU'LL DO Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners across various software, networking, and hardware environments. Build and maintain strong relationships with customers and partners Interact with the Engineering (Development, QA, Data Center Operations, etc.) and Business (Professional Services, Product Management, etc.) departments to efficiently resolve complex technical customer issues. Play your part in training and mentoring junior team members by sharing technical expertise and best communication practices. Participate in developing documentation, knowledge base, and technical articles on Acronis' products. Maintain deep knowledge of Acronis' operations and products to support customer requests in the best possible way. Stay up to date on the latest changes, trends, and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2+ years of experience in an advanced technical support role</li><li>Fluent English (both written and verbal). Additional languages known are a plus (Spanish, French, Portuguese, German).</li><li>Experience and skills must include:</li><ul><li>Windows Server - gather and analyze various Windows logs and dumps, application-level troubleshooting with Procmon and Process Explorer</li><li>Linux/UNIX - application and configuration management, CLI power user. RedHat/Linux Foundation certifications are a plus.</li><li>Security analyzing and mitigating various security threats, like ransomware and malware attacks, EDR/XDR incidents, data leaks. Cyber security certifications (e.g. CompTIA Security+) are a plus</li><li>Networking - analyzing the traffic with Wireshark, tcpdump, iperf. Troubleshooting network services like DHCP, DNS, VPN, L2TP/IPSEC/Open VPN, HTTP servers. Cisco/Juniper certifications are a plus.</li><li>Virtualization expertise - managing and troubleshooting various enterprise-grade hypervisors such as, VMware ESXi, Microsoft Hyper-V, KVM, and Virtuozzo.</li><li>Business applications - managing and troubleshooting various enterprise-grade hypervisors such as, MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, and NTP servers</li></ul><li>Good communication skills and customer service focus.</li><li>Passion for troubleshooting and ability to come up with efficient solutions for unordinary issues.</li><li>Ability to prioritize and switch between a variety of time-sensitive issues.</li><li>*Please submit your resume and application in English</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>A. Expertise &amp; Design</strong></p><br><br><ul><li>Define the technical <strong>architecture</strong> of the Outlook solution and ensure its alignment with technical standards (architecture, security).</li></ul><ul><li>Build, maintain, and evolve the product's technical <strong>roadmap</strong>.</li></ul><ul><li>Participate in the <strong>design</strong>, <strong>sizing</strong>, and <strong>scalability</strong> of messaging services.</li></ul><br><p><strong>B. Industrialization &amp; Operations</strong></p><br><br><ul><li>Ensure the implementation and continuous improvement of <strong>monitoring</strong>, <strong>alerting</strong>, <strong>automation</strong>, and <strong>CI/CD pipelines</strong>.</li></ul><ul><li>Guarantee the <strong>performance</strong>, <strong>availability</strong>, and <strong>resilience</strong> of the Outlook service.</li></ul><ul><li>Lead the <strong>integration</strong> and <strong>deployment</strong> of technical evolutions.</li></ul><ul><li>Act as a <strong>Level 3 expert</strong> for major incidents.</li></ul><br><p><strong>C. Governance &amp; Quality</strong></p><br><br><ul><li>Be responsible for the <strong>quality of technical deliverables</strong> and the maintenance of cross-functional repositories.</li></ul><ul><li>Contribute to <strong>risk analyses</strong>, <strong>audits</strong>, and <strong>cybersecurity requirements</strong>.</li></ul><br><p><strong>D. Collaboration &amp; Leadership</strong></p><br><br><ul><li>Work in close collaboration with the <strong>Product Owner</strong>, <strong>architects</strong>, <strong>cybersecurity</strong>, the <strong>Exchange Online</strong> team, and other <strong>TGITS</strong> squads.</li></ul><ul><li>Provide <strong>mentorship</strong>, support engineers, and strengthen the squad's technical <strong>culture</strong>.</li></ul><ul><li>Contribute to <strong>cross-functional technical bodies</strong> and <strong>continuous improvement workshops</strong>.</li></ul><br><p><strong>Key Deliverables</strong></p><br><br><ul><li>Product technical <strong>roadmap</strong>.</li><li>Detailed <strong>architecture</strong> and technical documentation.</li><li><strong>Test plans</strong> and technical validation.</li><li><strong>Performance indicators</strong> (SLA, SLO, SLI).</li><li>Technical <strong>post-mortems</strong> and improvement plans.</li><li><strong>Industrialization scripts</strong>, automations, and dashboards.</li><li><p><strong>Soft Skills</strong></p><br><br></li><li>Technical <strong>leadership</strong>: Ability to guide, challenge, and lead the engineering team.</li><li>Clear and educational <strong>communication</strong>: Ability to simplify complex technical topics for the PO, business stakeholders, and cross-functional teams.</li><li>Natural cross-functional <strong>collaboration</strong>: Smooth work with cybersecurity, architects, other product squads, RUN, and global M365 teams.</li><li><strong>Proactivity &amp; autonomy</strong>: Ability to propose improvements for product reliability, user experience, and industrialization.</li><li><br><p><strong>C. Additional Skills</strong></p><br><br></li><li>Advanced <strong>PowerShell expertise</strong> (automation, Exchange Online operations).</li><li>Proficiency in <strong>Microsoft 365 Defender, Purview, Intune</strong> tools.</li><li>Knowledge of <strong>hybrid environments</strong> (Exchange On-Prem + Cloud).</li><li>Knowledge of <strong>network and security infrastructures</strong> (TLS, SMTP, mail routing).</li><li>Understanding of <strong>observability</strong> (Grafana, Prometheus, App Insights).</li><li><p><strong>Organizational &amp; Methodological Skills</strong></p><br><br></li><li>Advanced proficiency in <strong>Product Agile</strong>: Contribution to writing technical Epics/Features, facilitating technical ceremonies.</li><li><strong>FinOps / budget optimization culture</strong>: Cost assessment, resource and sizing optimization.</li><li>Knowledge of <strong>ITIL processes</strong>: Change management, problem management, service continuity.</li></ul> <br> Required profile : <p>Minimum 10 years in architecture and management of application access portals, with experience in leading technical teams and cross-functional collaboration.</p><br><br><p><em>**Technical** : F5 BIG-IP (APM, LTM, iRules), Microsoft Entra ID (SAML, OAuth2, MFA), MyApps, Palo Alto/Zscaler (Secure Browser), Zero Trust, vulnerability management (CVE), automation (scripts). **Cybersecurity**: Access security, TLS compliance, certificate management. **Soft Skills**: Leadership, teaching ability, technical/non-technical communication, fluent English. **Methodologies**: Agile (Epics/Features), ITIL (Change/Problem Management), FinOps.</em></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>**Expertise &amp; Design**:</p><br><br><p>-Design the architecture of Workspace/MyApps portals,</p><br><br><p>-Maintain the technical roadmap, ensure performance and resilience.</p><br><br><p>**Industrialization &amp; Operations**: Lead monitoring, automation, and N3 support.</p><br><br><p>**Security &amp; Governance**: Ensure compliance and participate in audits.</p><br><br><p>**Collaboration &amp; Leadership**: Work with the Product Owner, network teams, cybersecurity, and IT department.</p><br><br> <br> Required profile : <p><strong><em>Expert in application access solutions (F5 BIG-IP, Palo Alto, Microsoft Entra ID, MyApps) with technical leadership.</em></strong></p><br><br><p>Minimum 10 years in architecture and management of application access portals, with experience in leading technical teams and cross-functional collaboration.</p><br><br><p><em>**Technical Skills**: F5 BIG-IP (APM, LTM, iRules), Microsoft Entra ID (SAML, OAuth2, MFA), MyApps, Palo Alto/Zscaler (Secure Browser), Zero Trust, vulnerability management (CVE), automation (scripts). **Cybersecurity**: Access security, TLS compliance, certificate management. **Soft Skills**: Leadership, teaching skills, technical/non-technical communication, fluent English. **Methodologies**: Agile (Epics/Features), ITIL (Change/Problem Management), FinOps.</em></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>AXA&nbsp;ASSURANCE&nbsp;MAROC</strong>&nbsp;recrute&nbsp;pour&nbsp;le&nbsp;compte&nbsp;de&nbsp;sa&nbsp;<strong>Direction Business Développement Commercial Lines Afrique Atlantique </strong>un/une <strong>Préventionniste </strong>:</span></p><br><p><span><strong><u>Missions principales</u></strong></span></p><br><ul><li><span>Le Préventionniste a pour mission d’évaluer, analyser et maîtriser les risques industriels, professionnels assurés ou à assurer, afin de contribuer à la rentabilité technique du portefeuille et à la réduction durable de la sinistralité&nbsp;;</span></li><li><span>Il intervient sur des risques industriels complexes et stratégiques nécessitant une expertise approfondie en prévention incendie, explosion et perte d’exploitation et également sur les risques accident de travail&nbsp;;</span></li><li><span>Il intègre la dimension cyber dans l’analyse des risques : dans un contexte de digitalisation croissante des sites industriels, il évalue les vulnérabilités susceptibles d’impacter les systèmes industriels et les opérations critiques, identifie les principaux risques liés aux infrastructures numériques et formule, en coordination avec les équipes spécialisées, des recommandations visant à renforcer la résilience cyber et à limiter les risques de pertes d’exploitation ;Il est rattaché hiérarchiquement au Responsable Prévention ;</span></li><li><span>Il intervient en coordination fonctionnelle avec les équipes de prévention, Souscription, Sinistres, réassurance et direction Technique.</span></li></ul><p><span><strong><u>Activités principales</u></strong></span></p><br><p><span><strong><em>Analyse et évaluation des risques</em></strong></span></p><br><ul><li><span>Réaliser des audits techniques de vulnérabilité sur sites industriels&nbsp;;</span></li><li><span>Analyser les procédés industriels, les stockages et les flux critiques&nbsp;;</span></li><li><span>Évaluer les scénarios crédibles d’incendie, d’explosion et de pertes d’exploitation&nbsp;;</span></li><li><span>Déterminer le Sinistre Maximum Possible (SMP) et, le cas échéant, les indicateurs techniques internes (PML, MFL, etc.) selon les méthodologies en vigueur&nbsp;;</span></li><li><span>Analyser la conformité des installations aux standards applicables (NFPA, APSAD, FM, ISO, réglementations en vigueurs)&nbsp;;</span></li><li><span>Identifier les écarts majeurs et formuler des recommandations hiérarchisées.</span></li></ul><p><span><strong><em>Élaboration et suivi du plan de prévention</em></strong></span></p><br><ul><li><span>Rédiger des rapports techniques détaillés incluant analyse, scénarios et plan d’actions priorisé&nbsp;;</span></li><li><span>Proposer un calendrier de mise en conformité avec niveaux de criticité&nbsp;;</span></li><li><span>Assurer le suivi des recommandations et évaluer leur impact sur le niveau de risque&nbsp;;</span></li><li><span>Fournir un support technique aux clients dans la mise en œuvre des mesures préconisées.</span></li></ul><p><span><strong><em>Contribution à la politique de souscription</em></strong></span></p><br><ul><li><span>Assister la souscription dans les décisions d’acceptation, d’aménagement ou de refus&nbsp;;</span></li><li><span>Contribuer à l’adéquation entre niveau de risque et conditions de couverture&nbsp;;</span></li><li><span>Participer aux comités techniques internes lorsque requis&nbsp;;</span></li><li><span>Fournir des analyses argumentées en cas de risques sensibles ou stratégiques.</span></li></ul><p><span><strong><em>Travail en équipe et coordination transverse</em></strong></span></p><br><p><span>Le poste s’inscrit dans une logique collaborative forte&nbsp;:</span></p><br><ul><li><span>Travailler en étroite coordination avec les équipes de Prévention, Souscription, Sinistres et Réassurance&nbsp;;</span></li><li><span>Participer activement aux réunions techniques et comités internes&nbsp;;</span></li><li><span>Partager les retours d’expérience sinistres pour améliorer les standards internes&nbsp;;</span></li><li><span>Contribuer à la diffusion d’une culture prévention au sein de l’entreprise&nbsp;;</span></li></ul><p><span>Un esprit d’équipe affirmé et une capacité à travailler dans un environnement transversal sont indispensables.</span></p><br><p><span><strong><em>Contribution institutionnelle et développement technique</em></strong></span></p><br><ul><li><span>Participer à l’élaboration ou à la mise à jour des standards et procédures internes&nbsp;;</span></li><li><span>Assurer une veille technique et réglementaire dans son domaine d’expertise&nbsp;;</span></li><li><span>Représenter la compagnie lors d’événements professionnels si nécessaire.</span></li></ul><p><span><strong><u>Compétences requises</u></strong></span></p><br><p><span><strong><em>Compétences techniques</em></strong></span></p><br><ul><li><span>Expertise confirmée en analyse des risques industriels (incendie, explosion, perte d’exploitation)&nbsp;;</span></li></ul><ul><li><span>Maîtrise des standards internationaux de prévention (NFPA, APSAD, FM, ISO…)&nbsp;;</span></li><li><span>Capacité à évaluer financièrement les pertes potentielles&nbsp;;</span></li><li><span>Lecture et analyse de plans techniques et installations de protection incendie&nbsp;;</span></li><li><span>Bonne compréhension des processus industriels&nbsp;;</span></li><li><span>Maîtrise des outils bureautiques avancés (Excel, analyse technique)&nbsp;;</span></li><li><span>La maîtrise de l’anglais technique constitue un atout&nbsp;;</span></li><li><span>Prérequis en cybersécurité&nbsp;: bonne compréhension des risques cyber appliqués aux environnements industriels et aux infrastructures critiques. Sensibilisation aux principes de sécurité des SI et des systèmes industriels afin d’identifier les vulnérabilités majeures et d’intégrer la dimension cyber dans l’évaluation des risques et des scénarios de pertes d’exploitation.</span></li></ul><p><span><strong><em>Compétences transversales</em></strong></span></p><br><ul><li><span>Esprit d’analyse et rigueur méthodologique&nbsp;;</span></li><li><span>Capacité d’influence et de conviction auprès d’interlocuteurs techniques et décisionnaires&nbsp;;</span></li><li><span>Esprit d’équipe et collaboration transverse&nbsp;;</span></li><li><span>Communication écrite et orale claire et structurée&nbsp;;</span></li><li><span>Orientation résultat et sens des priorités&nbsp;;</span></li><li><span>Autonomie et sens des responsabilités.</span></li></ul><p><span><strong><u>Profil recherché</u></strong></span></p><br><ul><li><span>Diplôme Bac+5 (Ingénieur, Master spécialisé en gestion des risques, sécurité industrielle ou équivalent)&nbsp;;</span></li><li><span>Expérience confirmée de 7ans minimum en prévention industrielle, risk engineering ou bureau d’études spécialisé&nbsp;;</span></li><li><span>Expérience dans le secteur de l’assurance ou interaction régulière avec assureurs appréciée&nbsp;;</span></li><li><span>Certifications techniques (APSAD, CNPP, NEBOSH ou équivalent) constituent un atout.</span></li></ul><p><span>Si&nbsp;le&nbsp;descriptif&nbsp;correspond&nbsp;à&nbsp;votre&nbsp;profil&nbsp;et&nbsp;motivations&nbsp;professionnelles,&nbsp;merci&nbsp;de&nbsp;nous&nbsp;faire&nbsp;parvenir&nbsp;vos&nbsp;CV.</span></p><br><p></p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new commercial opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, public address systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographical areas</li><li>Ensuring active and structured prospecting to generate new commercial opportunities</li><li>Conducting continuous market monitoring (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (prescribers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the detection and pre-qualification phases</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-field offer (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience: </strong>Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the Business Unit.</li></ul><p><strong>Key Skills:</strong> business development and prospecting with large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; commercial pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a prescriber network; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of manufacturer ecosystems (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influence and communication skills, autonomy and initiative.<br><strong>Location &amp; Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French required; professional English required; Arabic appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department &amp; suppliers)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new business opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, sound systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographic areas</li><li>Carrying out active and structured prospecting to generate new business opportunities</li><li>Conducting continuous market watch (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (specifiers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the identification and pre-qualification phase</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-trade offering (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience:</strong> Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the BU.</li></ul><p><strong>Key Skills:</strong> business development and prospecting for large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; sales pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a network of specifiers; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of ecosystem manufacturers (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influencing and communication skills, autonomy and initiative.<br><strong>Location &amp; Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French is essential; professional English is required; Arabic is appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department &amp; suppliers)</li></ul> <br><br> </div>

<p>The network &amp; security engineer organizes workflows and implements operating processes for computer resources, ensuring their smooth running. Activity management Schedules workflows and implements operating/production processes for IT resources, Check the operation of a tool or piece of equipment, Monitor work progress, Diagnose the nature and origin of incidents and implement corrective measures , Plan maintenance operations , Check a maintenance operation , Install and integrate hardware (network equipment, etc.) in the production environment, and configure logical and physical resources, Provide assistance and support to internal and external customers , Process information (collect, classify and update), Follow up tickets/requests with operators and editors, Contribute to project implementation, Supervise equipment and analyze supervision logs, Update network equipment OS and firmware (IOS, FortiOS, ...). SLA-compliant handling of incident and request tickets.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineering degree or Master s degree in IT, Network, telecommunications, or a related field 3 Years of experience in Network &amp; security engineering Master techniques for diagnosing and monitoring network performance Product certifications Cisco (CCNP minimum), Fortinet (NSE4, NSE5, NSE7) Mastering : routing, switching and firewalling... Level 2 protocols: VTP, STP, Etherchanel, etc. Dynamic routing protocols: BGP, OSPF, EIGRP, etc. Security techniques for switches, routers, etc. equipements : Cisco, Fortinet (Fortigate, FMG, FAZ, FAC, etc.), Palo Alto, F5, Gigamon, etc Network interconnection technologies: SD-WAN, VPN, VPLS, MPLS HA network and infrastructure concepts Knowledge of monitoring tools (Solarwinds, etc) Knowledge of ToIP ecosystems and telephony platforms: Asterisk, AVAYA, SBC, etc. Fluent in the language of your activity Fluency in English</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of the CFO/CFA Business Unit (Strong Current / Weak Current), the Business Development Manager is responsible for identifying, creating, and qualifying new business opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured transfer to the closing sales teams.<br>The Business Unit covers three complementary technical areas - Strong Current (CFO), Weak Current (CFA: video surveillance, security and access control, public address systems, BMS/GTC, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are notably responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographical areas</li><li>Carrying out active and structured prospecting to generate new business opportunities</li><li>Conducting continuous market monitoring (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunities pipeline</li><li>Defining account entry strategies and identifying the right access levers (prescribers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles up to advanced qualification and transfer to KAMs</li><li>Contributing to responses to tenders in the detection and pre-qualification phase</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-trade offer (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience: </strong>Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in weak current technologies (electronic security, video surveillance, access control, active networks, VDI, BMS/GTC...) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the BU.</li></ul><p><strong>Key skills:</strong> business development and prospecting for large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; commercial pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a prescriber network; high-level commercial negotiation; business case construction; knowledge of weak current and technical lighting fields (DMX/KNX/DALI); knowledge of ecosystem manufacturers (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft skills:</strong> entrepreneurial and results-oriented spirit, commercial rigor and discipline, perseverance and resilience, influencing and communication skills, autonomy and initiative.<br><strong>Location &amp; mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French is essential; professional English required; Arabic appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department &amp; suppliers)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset. </p><br><br> <br> Job : <p>As part of strengthening our Network teams, we are looking for a Senior DevOps Administrator / Site Reliability Engineer (SRE) with strong expertise in Kubernetes, Google Cloud Platform (GCP), and infrastructure automation.</p><br><br><p>You will contribute to a strategic project aimed at automating the workflow for opening network flows to speed up processing times while ensuring a high level of security, quality, and compliance.</p><br><br><p>As part of an experienced team, you will participate in the design, development, and industrialization of automation solutions, while collaborating with the Network, Security, and Infrastructure teams.<br>&nbsp;</p><br><br><p><u><strong>Functions and responsibilities:</strong></u></p><br><br><p><br><strong>Automation &amp; DevOps</strong></p><br><br><ul><li>Design and develop automation workflows for network operations.</li><li>Industrialize flow opening processes and reduce manual interventions.</li><li>Develop reliable, scalable, and secure solutions.</li><li>Participate in the continuous improvement of DevOps platforms and processes.</li></ul><p><strong>Cloud &amp; Infrastructure</strong></p><br><br><ul><li>Administer and optimize Kubernetes and Google Cloud Platform (GCP) environments.</li><li>Deploy and maintain infrastructures using Infrastructure as Code (Terraform, Ansible).</li><li>Ensure the availability, performance, and resilience of the platforms.</li></ul><p><strong>Network &amp; Security</strong></p><br><br><ul><li>Collaborate with network teams to automate flow opening requests.</li><li>Understand network architectures, security policies, and firewall rules.</li><li>Ensure deployment compliance with security standards.</li></ul><p><strong>Integration &amp; APIs</strong></p><br><br><ul><li>Develop integrations with various tools via REST APIs.</li><li>Connect automation solutions to ticketing tools, secret management, and administration platforms.</li><li>Participate in setting up a data repository (Source of Truth) for network infrastructures.</li></ul><p><strong>Documentation &amp; Continuous Improvement</strong></p><br><br><ul><li>Produce technical documentation (DAT, HLD, user guides).</li><li>Develop operational procedures and testing scenarios.</li><li>Define and monitor KPIs related to the performance of automated processes.</li><li>Participate in knowledge sharing and support teams in adopting DevOps and SRE best practices.</li></ul> <br> <br> Required profile : <p><u><strong>Technical Skills</strong></u></p><br><br><ul><li>More than 7 years of experience in DevOps, SRE, or Cloud platform administration.</li><li>Excellent mastery of Kubernetes and Google Cloud Platform (GCP).</li><li>Solid experience with automation tools such as Terraform and Ansible.</li><li>Good knowledge of network architectures, firewalling, routing, and security policies.</li><li>Experience with REST API integration.</li><li>Good command of workflow orchestration and automation tools.</li><li>Knowledge of infrastructure repositories (NetBox, Nautobot) is a plus.</li><li>Experience with privileged access management solutions (CyberArk or equivalent) is an asset.</li></ul><p><strong>Behavioral Competencies</strong></p><br><br><ul><li>Excellent analytical and problem-solving skills.</li><li>Strong ability to work in a complex and cross-functional environment.</li><li>Excellent written and oral communication skills.</li><li>Organizational skills, autonomy, and priority management.</li><li>Team spirit and willingness to share knowledge.</li><li>Focus on quality, continuous improvement, and customer satisfaction.</li><li>Ability to propose innovative and pragmatic solutions.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of strengthening our Cybersecurity team, I am writing to you regarding a job opening for a Senior Pentester/Source Code Auditor. This role will involve conducting security assessments on applications, infrastructure, and Active Directory environments.</font></font></p><p><font dir="auto" ><font dir="auto" >Main tasks:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Perform external and internal penetration tests on infrastructures, networks and information systems.</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct security audits of Active Directory environments (identifying configuration weaknesses, delegation errors, privilege escalation paths and risks of compromise).</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct source code audits to identify vulnerabilities, design flaws, and deviations from secure development best practices.</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct security audits of web applications, APIs and exposed services.</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze the risks, assess their impact and propose appropriate technical and organizational recommendations.</font></font></li><li><font dir="auto" ><font dir="auto" >Write technical reports and executive summaries presenting vulnerabilities and corrective measures.</font></font></li><li><font dir="auto" ><font dir="auto" >Present the audit results to the technical teams and support the implementation of remediation plans.</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure technical monitoring and contribute to the continuous improvement of audit and penetration testing methodologies.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in security or equivalent. Minimum 4 years of experience in penetration testing and security auditing. Solid experience in external and internal penetration testing. Proficiency in Microsoft Active Directory environments and associated security issues. Proven experience in source code auditing and application security analysis. Good knowledge of penetration testing methodologies, application security standards, and secure development best practices. Excellent analytical, report writing, and communication skills. Required certifications: OSCP, OSWE, OSEP, or CRTE. Good communication skills in French and English.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives. Main Duties and Responsibilities • Act as a subject matter expert in technical/solutions design of the company products/services • Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets • Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services • Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations • Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective • Build sound relationships with partners and customers in support of sales objectives; • Lead technical sales calls • Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure • Complete required pre-sales documentations in a quick and accurate manner • Develop content, train and support partners and customers • Respond to after-hours support queries during assigned rotations and escalate issues if needed • Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Computer Engineering, Computer Science or any other related field.</p><p>Experience • Minimum 3 5 years of hands-on experience with Cisco products and solutions. • CCNA certification is mandatory. • Proven experience in preparing technical proposals, delivering product demonstrations, and configuring Cisco solutions. • Strong technical knowledge of Cisco networking technologies and best practices. #LI-LM1</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The goal of the mission is to ensure the continuity, quality, and performance of HRIS solutions (SAP HR, SuccessFactors, HR4U), by managing application delivery in coordination with business teams, technical teams, and stakeholders, in a nearshore and multi-context environment.</p><br><br><p>The consultant will be responsible for:</p><br><br><ul><li>Ensuring the quality of service, availability, and performance of HRIS application modules.</li><li>Monitoring incidents, requests, and changes not handled by the service desk.</li><li>Ensuring cyber compliance and application security (audits, fixes, MCO/MCS).</li><li>Supervising obsolescence, updates, changes, and maintainability of the solutions.</li><li>Daily synchronization of delivery between business, BA teams, and technical teams (TGITS, nearshore/offshore).</li><li>Liaising with integrators and competence centers.</li><li>Arbitrating priorities in collaboration with business and technical managers.</li><li>Building or co-consolidating the technical and functional roadmap.</li><li>Preparing and validating the transition to recurring mode (Move to Run).</li><li>Defining service levels, commitments, and expected quality criteria.</li><li>Ensuring the application of TGITS standards, methodologies, and SOX rules.</li><li>Keeping documentation up to date (processes, operations, security instructions).</li><li>Tracking the backlog, workload, milestones, and commitments.</li><li>Verifying the quality of deliverables and compliance with SLAs.</li><li>Producing structured and recurring reporting (dashboards, quality indicators, incidents, backlog, SLA, capacity).</li></ul> <br> <br> Required profile : <p>Graduated with a Bac+5 (Master's degree) in engineering school or equivalent university degree with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: 5 to 10 years of experience with HRIS solutions (SAP HR, SuccessFactors, or equivalent). Proven experience in managing application delivery for a critical scope with high business visibility.</p><br><br><p>Experience in the energy sector is a major asset.</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>HRIS: SAP HR, SuccessFactors, HR4U - operations, configuration, changes</li><li>HR Business Processes: payroll, training, talent, personnel administration</li><li>Delivery &amp; Run: RUN/BUILD cycle, incident and backlog management, MCO/MCS, SLA</li><li>Compliance: application security, SOX rules, TGITS standards</li><li>Management: application roadmap, structured reporting, dashboards, capacity management</li><li>Cross-functional: coordination of multicultural teams, liaison with integrators and competence centers</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Scope The Pre-Sales Engineer is responsible for providing technical expertise and solution design in support of the Sales team, partners, and customers. This role focuses on enabling Apple Enterprise adoption, driving digital transformation across industries, and ensuring seamless integration of Apple solutions in mixed IT environments. Main Duties and Responsibilities <br>• Act as a subject matter expert for Apple solutions, supporting sales and partners throughout the pre-sales cycle. <br>• Design and deliver solution proposals, demos, proofs-of-concept, and RFP responses. <br>• Conduct partner enablement sessions, technical workshops, and product trainings to build Apple competency across the channel. <br>• Showcase Apple Business Manager (ABM), Automated Device Enrollment (ADE), and enterprise app integration. <br>• Support enterprise IT teams with security, compliance, and integration of Apple devices into a Windows/Active Directory environment. <br>• Develop and maintain strong relationships with Apple regional teams, ecosystem partners, and key enterprise accounts. <br>• Provide after-sales technical support when required, ensuring customer adoption and value realization. <br>• Stay current with Apple s enterprise solutions, MDM platforms (Jamf, Intune, MobileIron), and security framework.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Position Requirements <br>Education Bachelor's degree in Computer Engineering, Computer Science or any other related field. <br>Experience <br>• 5 7 years of experience in pre-sales engineering, technical consulting, or enterprise IT. <br>• Strong knowledge of the Apple enterprise ecosystem. <br>• Apple Business Manager, Automated Device Enrollment <br>• MDM platforms (Jamf, Intune, MobileIron. <br>• Mac/iOS integration in a mixed IT environm <br>• ent.Excellent communication, presentation, and consultative selling skills. <br>• Languages: Fluent in English; proficiency in Arabic and French is a plus. <br>• Apple certifications (ACSP, Jamf 200/300, or equivalent) preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The operations technician is responsible for supervision, ticket processing, and managing calls and emails for basic level technical support. Operations Technician reporting to the Team Leader, whose main responsibilities are: Monitoring of client network, system, and security platforms; Answering calls in French or English for our clients; Managing email; Qualifying received tickets and requesting diagnostics as needed; Managing weekly and monthly network KPIs; Third-party management; Incident processing; Creating incident tickets from the monitoring tool or following the receipt of calls or emails; Performing diagnostics according to internal procedures; Initiating escalation procedures when necessary; Contributing to the knowledge base based on the analysis of processed incidents; Managing requests; Providing support for the use and updating of software; Managing user accounts (account unlocking, troubleshooting, resolving email and office automation issues, managing peripherals, etc.); Coordination; Participating in skills transfers for new recruits or as part of a reversibility process. Provide customer reports.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Minimum of a 2-3 year post-secondary degree in Computer Science, bilingual, you have initial experience in a service desk or technical support role. Knowledge of support tools is required. Experience with Active Directory and MS Exchange is preferred. Technical Environment: Network: Routers, Switches; System: Linux, Windows. Virtualization: VMware, Citrix, Hyper-V, Amazon Workspace Telephony: Avaya, IP Telephony Security: Fortinet, Palo Alto, F5 Knowledge: Customer support expertise Good knowledge of systems (Windows, Linux) Good knowledge of virtualized environments Good knowledge of network technologies Soft Skills: Active listening, customer service orientation, empathy, ability to manage stress, adaptability, rigor and responsiveness (essential), excellent learning ability Hard Skills: Good level of French and English (spoken and written), excellent communication skills, availability and flexibility (3x8 shift work, 24/7), adherence to rules (schedules, breaks, work methods), teamwork skills</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for an "Electricity Controller" profile for <strong>2 positions</strong>: one <strong>junior</strong> and one <strong>senior</strong>, with experience in the study, construction, or operation of High Voltage (HTB/HTA) networks and facilities, and good experience in team management.</p><br><br><p><strong>Main tasks:</strong></p><br><br><p>- Ensure the coordination, monitoring, and control of electricity investment projects (HTB, HTA &amp; BT). This task includes reviewing and controlling budgets, checking the quality of work, and managing public procurement;<br>- Ensure the monitoring of technical and energy performance, ensuring compliance with regulatory and contractual objectives;<br>- Ensure the monitoring of the electricity supply security in the Region.<br>&nbsp;</p><br><br><p><u>Experience in the distribution sector is a plus</u></p><br><br> <br> <br> Required profile : <p>Required training and skills:</p><br><br><ul><li>State Engineer diploma (Bac+5) in Electrical Engineering or equivalent.</li><li>More than 2 years of experience in electricity distribution or related activities, especially those involving electrical facilities.</li><li>Good knowledge of tools and software related to the field of Electricity.</li><li>Good command of project management techniques.</li></ul><p>Desired personality traits:</p><br><br><ul><li>Rigor and organizational skills,</li><li>Ability to work in a team,</li><li>Autonomy and initiative</li><li>Good communication skills, dynamism</li><li>Interpersonal and writing skills.</li></ul> <br><br> </div>

<p>In this key role, you will focus on hunting for new opportunities across the region. Your focus will be to create and implement account plans focused on attaining deployments of Fortinet products and services. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions At Fortinet you will Learn and demonstrate a fundamental understanding of Fortinet s technology in order to articulate our value proposition to decision-makers. Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions. Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts. Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency. Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts. Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required. Drive quarterly business reviews with customer to ensure value from Fortinet investment. Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.</p><p><strong>Desired Candidate Profile</strong></p><p>Have a proven track record of selling hi-tech industry solutions (preferably Cybersecurity and Networking) and developing strategic customer relationships. Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth. Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win. Have exceptional communication skills, both oral and written, coupled with excellent listening skills. Fluency in English is a must.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of technical issues reported by customers and triage them as needed; Analyze and resolve customer inquiries containing technical issues or feedback; Follow procedures for proper escalation to relevant internal teams and key stakeholders; Maintain accurate records of failures, maintenance activities, and bugs; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure compliance with the company’s Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role; Hands-on experience with Windows and Linux operating systems; Tech-savvy with hands-on experience in hardware troubleshooting; Solid understanding of hardware and software interactions; Experience working with logs and performing data analysis; Strong troubleshooting and problem-solving abilities; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with UAV/UAS systems; Hands-on experience with network-related architecture and cloud-based systems; Experience with and understanding of firewalls and port configuration.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>

<p>MTA is looking for Software Validation Engineer to join the R&amp;D team. Key Responsibilities: - Analysis and requirements review; - Test protocol definition and execution for checking the system functionalities; - Trace and analyze the test results; - Bug-tracking (i.e. JIRA or RedMine); - Requirement management and traceability (i.e. DOORS);</p><p><strong>Desired Candidate Profile</strong></p><p><b>Requirements</b>:<br>- Master/Engineer degree in Electrical and Computer Science Engineering or related field;<br>- 3+ years of experience in software verification and validation in real-time/embedded contexts;<br>- Fluent in English;<br>- Experience in automotive, aerospace or rail industry;<br>- Knowledge of black-box and white-box testing methodologies;<br>- CAN/LIN bus knowledge;<br>- Preferred knowledge of CAN tools such as Vector suite (i.e. CANalyzer or CANoe);<br>- Knowledge of ASPICE/CMMI processes;<br>- Knowledge of MATLAB, Stateflow and Simulink modelling systems;<br>- Nice to have knowledge of the Safety (Functional Safety) standard;<br>- Nice to have knowledge of the Cyber Security standard;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>Context:</b></p><br><br><p><br>Airbus Defence and Space Morocco is looking for a&nbsp;Technical Solution Manager<br>(M/F) (Telecommunications Solution Architect),&nbsp;to join our System Design &amp;amp; Engineering team in Rabat, Morocco.</p><br><br><br><p>As a Technical Solution Manager you are responsible for the adequacy and<br>compliance of the proposed Professional Mobile Radio (PMR) solution in TETRA ETSI standard with customer functional and operational requirements. You will have to provide technical solution description in bid and in project phases.&nbsp;</p><br><br><br><p><b>Functions:</b></p><br><br><p><br>Your main tasks and responsibilities will include:</p><br><br><p><br>· Collection and analysis of customer functional and operational requirements,<br>· Definition of the technical solution: specification, architecture, dimensioning,<br>with adequate resiliency, performance and security levels and optimized<br>costs,&nbsp;<br>· Write-up of the Technical Solution Description documents: HLD (High-Level<br>design) and LLD (Low-level design)<br>· Configuration of the network elements: parameters delivery for roll-out,<br>· Bid/Project Technical follow-up: technical reviews with customers,<br>commitment requests, technical changes,<br>· Suppliers’ technical follow-up: technical specification and qualification plan,<br>· Scope of supply definition for the end-to-end solution,<br>· End-to end integration strategy<br>· Test plan definition and System Acceptance of the solution<br>· Operational planning with Customer.</p><br><br><br><p><b>Our expectations for you:</b></p><br><br><p><br>· Bachelor’s or Master’s degree in Telecommunication or similar and at least<br>3-5 years of relevant work experience in Telecommunications domain<br>· Skills in telecommunications network architecture in TETRA standard.<br>· Organisational skills and activity follow-up<br>· Capacity to communicate with different stakeholders, internally and externally<br>· Willingness to work in an international environment, volunteer, proactive and<br>dynamic<br>· Fluent spoken and written French and English skills are required.<br>· To succeed in this kind of role you need to have collaborative and proactive<br>way of working and customer service attitude.</p><br><br><p><br>This position requires a security clearance, or to be eligible to such clearance by<br>relevant authorities.</p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Defence and Space Maroc<br><p><b>Employment Type:</b></p><br><br>Permanent<p>-------</p><br><br><br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Job Family:</b></p><br><br>Computing&amp;Comm and Info&amp; Data Processing &lt;JF-EN-EB&gt;<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br><p><span>At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description: Context: Airbus Defence and Space Morocco is looking for a Technical Solution Manager (M/F) (Telecommunications Solution Architect), to join our System Design &amp; Engineering team in Rabat, Morocco. As a Technical Solution Manager you are responsible for the adequacy and compliance of the proposed Professional Mobile Radio (PMR) solution in TETRA ETSI standard with customer functional and operational requirements. You will have to provide technical solution description in bid and in project phases. Functions: Your main tasks and responsibilities will include: Collection and analysis of customer functional and operational requirements, Definition of the technical solution: specification, architecture, dimensioning, with adequate resiliency, performance and security levels and optimized costs, Write-up of the Technical Solution Description documents: HLD (High-Level design) and LLD (Low-level design) Configuration of the network elements: parameters delivery for roll-out, Bid/Project Technical follow-up: technical reviews with customers, commitment requests, technical changes, Suppliers technical follow-up: technical specification and qualification plan, Scope of supply definition for the end-to-end solution, End- to end integration strategy Test plan definition and System Acceptance of the solution Operational planning with Customer.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Our expectations for you: Bachelor s or Master s degree in Telecommunication or similar and at least 3-5 years of relevant work experience in Telecommunications domain Skills in telecommunications network architecture in TETRA standard. Organisational skills and activity follow-up Capacity to communicate with different stakeholders, internally and externally Willingness to work in an international environment, volunteer, proactive and dynamic Fluent spoken and written French and English skills are required. To succeed in this kind of role you need to have collaborative and proactive way of working and customer service attitude. This position requires a security clearance, or to be eligible to such clearance by relevant authorities. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.</p><p></p></section>