Dermatologist Jobs - Casablanca Morocco

<p><strong>Employees needed for a travel agency in Casablanca</strong></p><p>A travel agency specializing in Umrah services and flight bookings is looking for serious employees to join the team.</p><p>&nbsp;</p><p><strong>Responsibilities:</strong></p><ul><li>Reception of clients and responding to inquiries</li><li>Assistance in preparing booking files (flight tickets, Umrah)</li><li>Communication with clients by phone and WhatsApp</li><li>Basic administrative tasks</li></ul><p>&nbsp;</p><p><strong>Requirements:</strong></p><ul><li>No prior experience required</li><li> seriousness and punctuality</li><li>Willingness and desire to learn</li><li>Good treatment of clients</li><li>Proficiency in Arabic (French is an added advantage)</li><li>Basic computer skills (Word, Excel, Internet)</li></ul>

<b>Job Title<br></b>Sales Specialist - SSE (Security Service Edge) &amp; Automation<br><b>Job Scope<br></b>We are seeking an autonomous, execution-driven Sales Specialist with a strong technical foundation to own and drive enterprise and commercial sales specifically for our SSE (Security Service Edge) and Automation software portfolio across Morocco and Francophone Africa. This role is critical, requiring a professional who can independently handle technical positioning, drive complex sales cycles, and partner closely with our regional ecosystem to capture market share.<br>Main Duties and Responsibilities<br>• Quota Ownership &amp; Sales Execution:<br>• Own and execute an independent sales quota for your designated software portfolio across assigned GEO/Accounts<br>• Drive the full sales cycle from initial discovery and technical validation to commercial negotiation and close.<br>• Target net-new enterprise logos and expand existing accounts within the territory/accounts.<br>• Autonomous Technical Positioning:<br>• Deliver high-level technical presentations, product demonstrations, and architectural pitches directly to C-level executives, IT Directors, and technical stakeholders.<br>• Leverage your technical background to independently navigate standard product capabilities, reducing reliance on pre-sales engineering for routine scenarios.<br>• Engage Pre-Sales Engineering strategically and selectively only for complex enterprise architecture or advanced proofs-of-concept.<br>• Partner &amp; Channel Collaboration:<br>• Collaborate with regional channel partners and distributors to co-sell solutions, track deal registrations, and accelerate pipeline velocity.<br>• Pipeline Management &amp; Governance:<br>• Maintain strict CRM hygiene (Salesforce) by accurately forecasting, logging opportunities, and tracking pipeline stages to ensure complete operational visibility.<br>Position Requirements<br>A foundational technical background (systems, networking, security, or enterprise software architecture) combined with a proven commercial track record of carrying and hitting sales quotas.<br>• Skills:<br>• Comfortable moving fluidly between technical discussions and commercial/contractual negotiations.<br>• Autonomous, self-motivated, and capable of managing a regional territory with minimal oversight.<br>• Strong executive presence and high-stakes closing capability.<br>• Languages: Professional fluency in French and English (written and spoken) is mandatory.<br>Education<br>Bachelor s or master s degree in computer science , Telecommunications, Software Engineering , or a related technical discipline (or equivalent commercial experience).<br>(Bachelor s degree in business administration or Marketing is a Plus<br>or equivalent commercial experience<br><b>Experience<br></b>• 3 to 6 years of experience in technical sales, enterprise account management, or solution-selling within the Cybersecurity (specifically SSE/Networking) or Enterprise Automation software industry.<br>#LI-DNI<br>

<p>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management, Become aware of the products and services sold by the company, Offer customers information on products and services, Assess customers' needs and offer them adapted solutions, Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent level in E n glish Excellent written and oral communication skills Great negotiation and sales skills Ability to work in teams and collaborate with other departments.</p>

<p><font dir="auto" ><font dir="auto" >The customer service representative handling inbound calls is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they also have to close sales. Reporting to the team leader, their main responsibilities include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Receive incoming calls from customers</font></font></li><li><font dir="auto" ><font dir="auto" >actively listen to the interlocutors</font></font></li><li><font dir="auto" ><font dir="auto" >Identify their needs, analyze their requests and guide them</font></font></li><li><font dir="auto" ><font dir="auto" >Maintaining the highest quality of customer service</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the achievement of the project's quantitative and qualitative objectives.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</font></font></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Perfect mastery of the French language, with good fluency in both spoken and written French.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent argumentative skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Business logic.</font></font></li><li><font dir="auto" ><font dir="auto" >Real sense of listening.</font></font></li><li><font dir="auto" ><font dir="auto" >Empathy is all evidence.</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Customer Experience Partner delivers exceptional, relationship-based customer experiences while achieving business performance objectives. The role combines traditional sales excellence with a modern omnichannel approach, integrating the strategic building of relationships with healthcare professionals (HCPs), in-depth customer knowledge to maximize product access and patient impact across the Specialty Care portfolio, including rare diseases. Key Objectives: Deliver outstanding customer experiences that foster satisfaction; Achieve and exceed sales targets through relationship-driven engagement; Collect and analyze customer insights to inform strategic decisions; Build and maintain strong, long-term partnerships with healthcare professionals; Provide high-quality medical information and products to support optimal patient care. Main Responsibilities: 1. Customer Experience Excellence: Design personalized customer journeys and serve as the primary point of contact for HCP inquiries and feedback; Regularly assess customer satisfaction and implement improvement plans; Develop tailored engagement strategies and monitor feedback across all channels. 2. Sales Performance &amp; Territory Management: Achieve/exceed sales targets and KPIs; manage territorial business plans, resources, and budget; Identify new business opportunities. Conduct sales presentations and product demonstrations. Manage visit activity, field coverage, and adherence to the visit plan (remote and face-to-face). Ensure follow-up on product availability and orders within facilities/pharmacies as needed. Implement disease awareness and product differentiation activities (CPD, meetings, roundtables, team sessions). 3. Relationship Building &amp; Stakeholder Management: Establish trusting relationships with healthcare professionals and multidisciplinary care teams (physicians, nurses, pharmacists). Collaborate with hospital structures to support optimal patient care pathways. Represent Sanofi at medical conferences, congresses, and educational events (regional, national, international). Collaborate across departments with Medical Affairs, Marketing, and Market Access. and the Rare Diseases Coordinator 4. Customer Insights &amp; Returns Management: Systematically collect and document insights,HCP preferences and unmet needs Conduct feedback sessions/surveys; analyze data to identify trends and opportunities Maintain accurate CRM customer profiles and share insights with internal stakeholders Monitor competitive intelligence and report results to management 5. Digital Engagement Strategy Leverage digital tools, virtual platforms and mobile applications for omnichannel engagement Support HCPs in the adoption of digital health solutions; Maintain a professional digital presence 6. Medical Information, Training &amp; Compliance Provide accurate and up-to-date medical/scientific information, in accordance with regulatory standards Facilitate access to clinical data, studies, and internal medical experts Stay informed of advances in the therapeutic area and competitive activity Support Medical Affairs in humanitarian programs, patient programs, and screening projects as appropriate Lead key strategic initiatives using a project management approach if necessary Required Skills &amp; Abilities Key Skills Customer focus, relationship building, excellent communication Digital proficiency, analytical thinking, adaptability Autonomy, results orientation, strong planning/execution skills, and teamwork Technical Skills Proficiency in CRM tools Advanced MS Office Suite Familiarity with digital/virtual engagement platforms; Understanding of healthcare systems and pharmaceutical regulatory requirements; Professional Qualifications: University degree required, preferably in Medicine, Pharmacy, or Biology (Master's level for the full CEP role); Doctor of Medicine (MD) qualification preferred/advantageous; Pharmaceutical industry experience required; Minimum 2-3 years of experience in pharmaceutical sales or a customer-facing role in the healthcare sector (hospital/public sector experience is a plus); Valid driver's license and availability for travel within the assigned territory; Performance Indicators: Achievement of sales targets/quota fulfillment; Customer satisfaction, retention, and loyalty; Quality and quantity of customer insights collected; Effectiveness of digital/omnichannel engagement; Compliance with internal policies and regulatory standards; Alignment with Sanofi Values Aim Higher: Continuously improve customer engagement and outcomes. Act for Patients: Ensure every interaction benefits patient outcomes. Be Bold: Embrace innovation in customer interactions and sales strategies. Move Forward Together: Collaborate across functions for seamless customer experiences. Sanofi is an equal opportunity employer committed to diversity and inclusion.et accueille les candidatures de tous horizons. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !</font></font></p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Skills: Customer focus, relationship building, excellent communication skills; digital proficiency, analytical thinking, adaptability; autonomy, results orientation, strong planning/execution skills, and teamwork. Technical Skills: Proficiency in CRM tools; advanced MS Office Suite; familiarity with digital/virtual engagement platforms; understanding of healthcare systems and pharmaceutical regulatory requirements. Professional Qualifications: University degree required, preferably in Medicine, Pharmacy, or Biology (Master's level for the full CEP role); Doctor of Medicine (MD) qualification preferred/advantageous; pharmaceutical industry experience required; minimum 2-3 years of experience in pharmaceutical sales or a customer-facing role in the healthcare sector (hospital/public sector experience is a plus); valid driver's license and availability for travel within the assigned territory.</font></font>

<p> <strong>Who are we? </strong> </p> <p> <strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a<strong> Customer Support Consultant</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via chat and calls;</li> <li>Assisting customers with questions related to billing, "how-to-use", technical issues and bugs;</li> <li>Responding to customer inquiries in accordance with established service level agreements and follow precise procedures;</li> <li>Explain platform features, policies, and expectations while providing key context to ensure quick solutions;</li> <li>Escalate complex or high-priority issues to the appropriate internal team when needed;</li> <li>Conduct research when information is missing and proactively look for solutions.</li> </ul> <p> <strong>What you need to succeed in this role:</strong> </p> <ul> <li>Excellent<strong> English skills (C1 for both spoken and written);</strong> </li> <li> <strong>At least 1 year of experience in a customer support role;</strong> </li> <li> <strong>Experience providing customer support via phone calls and chat; </strong> </li> <li> <strong>Experience performing effectively in a fast-paced, high-volume environment;</strong> </li> <li>Strong problem-solving and adaptability skills;</li> <li>Be able to provide proper solutions in timely manner and work independently; </li> <li>The ability to communicate clearly, professionally and empathetically with customers;</li> <li> <strong>A customer-focused mindset</strong> with a commitment to delivering a positive support experience;</li> <li>Commitment to delivering high-quality customer service and meeting performance targets;</li> <li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Will be a great plus:</strong> </p> <ul> <li>Experience using CRMs or ticketing systems and similar support platforms; </li> </ul> <p> <strong>Benefits:</strong> </p> <ul> <li>Schedule: Monday to Friday, from 9AM to 6PM, GMT+2. </li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p>Internal code: 3V4</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Choosing Capgemini means choosing a company where you can shape your career according to your aspirations. With the support and inspiration of a global community of experts, you can rewrite your future. Join us to redefine the boundaries of what's possible, help unlock the value of technology for the world's leading organizations, and contribute to building a more sustainable and inclusive world.</font></font></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About the position: As part of the development of our ServiceNow projects, we are looking for a ServiceNow HRSD Consultant or ServiceNow Business Analyst specializing in the HRSD module, to strengthen our teams and work on high-value projects within complex and constantly evolving environments. Your mission</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gather and analyze the business needs of HR teams and clients.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitating scoping and functional design workshops.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the functional specifications and user stories.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the configuration and setup of ServiceNow HRSD solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure communication between the technical and operational teams throughout the project.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the testing, acceptance and production phases.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of digitalized HR processes.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in incident management, change requests and user support.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the quality of deliverables and adherence to ServiceNow best practices.</font></font></li> </ul><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font><ul> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and high impact:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cosyst me d'expertise</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have at least </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> on the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> platform , with proven expertise on the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">HR Service Delivery (HRSD)</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> module .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have participated in HR digital transformation projects as a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow HRSD Consultant</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business Analyst</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> or </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional Consultant</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are proficient in gathering and analyzing business needs, facilitating workshops, writing functional specifications, and supporting acceptance testing phases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a good knowledge of HR processes and the functionalities of the ServiceNow HRSD module (Employee Center, Case &amp; Knowledge Management, HR Services, Lifecycle Events, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in ServiceNow configuration and collaboration with technical teams is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You possess excellent interpersonal skills, a good analytical mind and a strong customer focus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in professional English is appreciated.</font></font></li></ul>

<p>Nobox are inviting applications from experienced B787 Dreamliner First Officers on behalf of our client Royal Air Maroc, based in Casablanca Morocco. This is a fantastic opportunity to join a well-established carrier with a strong reputation for operational excellence and a growing international network.</p><ul><li>Minimum of 300 hours on B787 Dreamliner</li><li>Valid type rating</li><li>Date of last flight on type within the last 12 months</li><li>Valid Class 1 Medical</li><li>ICAO level 4 English proficiency</li></ul><p>Key Benefits</p><ul><li>2-year renewable contract</li><li>Immediate Start, monthly OCC s.</li><li>Competitive Salary</li><li>Annual Bonuses</li><li>Overtime over 80 hours</li><li>Commuting Contract</li><li>7 days off each month</li><li>Annual Leave 24 days each year</li><li>Travel Provided</li></ul><p>extensive route network</p><p>Hiring Process</p><ul><li>Initial Screening Call with Nobox Consultant</li><li>Documentation Pack submission to client</li><li>Invite to client Headquarters to complete SIM &amp; Medical assessment</li></ul><p>Should you meet the minimum requirements as outlined above, please click the "Apply Now" button below where our designated recruitment consultant will make contact to discuss your application further.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 300 hours on B787 Dreamliner</li><li>Valid type rating</li><li>Date of last flight on type within the last 12 months</li><li>Valid Class 1 Medical</li><li>ICAO level 4 English proficiency</li></ul>

<p>Your mission:</p><p><br></p><p>As an&nbsp; Insurance Customer Advisor , you will be required to:</p><p><br></p><p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The profile we are looking for:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are our future colleague if you have:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An excellent level of French</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good sense of argumentation and a commercial mindset</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good listening and analytical skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of insurance products (desired)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The ability to manage difficult situations and clients</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in the insurance sector is a plus</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: For all clients, the mission of a Digital Advisor consists of: Responding to client requests in writing within the given deadlines. Supporting the client until their first-level commercial or technical issue is resolved. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking on the role, comprehensive training is provided to prepare them for the responsibilities entrusted to them.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile: Perfect command of written French. Impeccable spelling. Ability to adapt communication style to different audiences. Fast typing speed. Team spirit and entrepreneurial drive. Demonstrated empathy.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">For all clients, the mission of a Digital Advisor consists of: Responding to client requests in writing within the given deadlines. Supporting the client until their first-level commercial or technical issue is resolved. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking on the role, comprehensive training is provided to prepare them for the responsibilities entrusted to them.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect command of written French. Impeccable spelling. Ability to adapt communication style to different audiences. Fast typing speed. Team spirit and entrepreneurial drive. Demonstrated empathy. Required experience: Back-office experience preferred.</font></font></p>

<b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Position:&nbsp;</font></font></b><p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">For all clients, the mission of a Digital Advisor consists of:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond to the customer request in writing within the given timeframe.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Accompanying the client until their first-level commercial or technical problem is resolved.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the achievement of the project's quantitative and qualitative objectives.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">#MA</font></font></p><p><strong>Desired Candidate Profile</strong></p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></b> <p> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect mastery of the written French language.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The spelling is not very good.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to adapt one's speech to one's interlocutor.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Typing speed.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and entrepreneurial spirit.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Empathy is all evidence.</font></font></li> </ul>

<p> <b>Title and Summary</b> </p> <p> </p>Manager, Specialist Sales, Digital Payments <p> </p> Overview :<br>This position is responsible for driving the adoption and expansion of digital payment solutions across North West &amp; Francophone Africa (NWFA) Cluster. Working closely with the Account Management Team, the role partners with cross-functional teams across NWFA to articulate product value, influence stakeholders, and accelerate client readiness for implementation. It plays a critical role in driving adoption, enabling successful delivery, and bridging product, client, and regional stakeholders. Primary focus areas include Tokenization (MDES across all use cases, including device tokenization, Click to Pay, and Secure Card on File) and Authentication solutions. This is a hands-on role at the intersection of product, technology, and client delivery.<br> <br><b> Role &amp; Responsibility : </b><br>1. Product Adoption &amp; Implementation Enablement - Drive the adoption and enablement of Tokenization and Authentication solutions by articulating value propositions, influencing stakeholders, and accelerating client readiness for implementation- Act as a Subject Matter Expert (SME), providing guidance on product capabilities, rules, and technical specifications throughout the solution lifecycle - Work with clients and internal stakeholders to remove adoption barriers and drive actions toward successful implementation - Engage with NWFA teams to align stakeholders, resolve issues, and accelerate rollout progress - Support go-live readiness and post-launch stabilization from a product and solution perspective <br>2. Client Inquiry &amp; Product Expertise - Serve as a key contact for internal and external inquiries on product rules, implementation, and technical topics- Investigate client issues, including root cause analysis and resolution support- Provide best practice recommendations and guidance on solution design - Translate technical and rule-based concepts into clear, actionable insights <br>3. Cross-functional &amp; Regional Coordination- Collaborate with NWFA teams to align on product rollout and expansion, issue resolution, and policy updates- Partner with Account Management, Sales, Product, and Technology teams to support client engagements- Ensure effective communication and alignment across internal and external stakeholders <br>4. Adoption &amp; Customer Experience Improvement - Support initiatives to increase adoption and usage of Tokenization and Authentication solutions in NWFA - Contribute to improving customer experience and simplifying implementation processes- Build trusted relationships with key clients and act as a reliable product advisor<br>5. Product Feedback &amp; Market Insights - Collect and analyze client and market feedback related to product usability and implementation - Identify gaps between product capabilities and market needs - Provide structured insights to regional and global product teams to support product enhancement and localization<br> <br> All about you - Required :<br>- Experience in payments, fintech, or financial services (Issuer, Acquirer, PSP, or Card network experience preferred)<br>- Strong understanding of : Payment processing flows - Tokenization architecture - Authentication solutions (e.g., Passkey, 3DS) - Ability to interpret technical documentation, product specifications, and rules accurately - Ability to articulate product value and connect it with client needs and market requirements - Strong analytical and problem - solving skills - Experience working in cross-functional and matrix organizations - Business-level proficiency in English for regional collaboration - Business-level English Preferred - Hands-on experience with tokenization (device, COF) and authentication solutions - Familiarity with APIs, system integration, or PSP/payment gateway architectures - Experience in implementation, client onboarding, or technical support roles - Experience working with card schemes (e.g., Mastercard, Visa) - Ability to manage multiple priorities in a fast-paced environment <p> </p> <p> </p> <p> <b>Corporate Security Responsibility</b> </p> <p> <br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p> <ul> <li> <p>Abide by Mastercard s security policies and practices;</p> </li> <li> <p>Ensure the confidentiality and integrity of the information being accessed;</p> </li> <li> <p>Report any suspected information security violation or breach, and</p> </li> <li> <p>Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</p> </li> </ul> <p> </p> <br> <p> </p> <br> <p> </p> <br> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <b>Our Purpose</b> </p> <p> </p> <p> <i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i> </p><p>- Experience in payments, fintech, or financial services (Issuer, Acquirer, PSP, or Card network experience preferred)<br>- Strong understanding of : Payment processing flows - Tokenization architecture - Authentication solutions (e.g., Passkey, 3DS) - Ability to interpret technical documentation, product specifications, and rules accurately - Ability to articulate product value and connect it with client needs and market requirements - Strong analytical and problem - solving skills - Experience working in cross-functional and matrix organizations - Business-level proficiency in English for regional collaboration - Business-level English Preferred - Hands-on experience with tokenization (device, COF) and authentication solutions - Familiarity with APIs, system integration, or PSP/payment gateway architectures - Experience in implementation, client onboarding, or technical support roles - Experience working with card schemes (e.g., Mastercard, Visa) - Ability to manage multiple priorities in a fast-paced environment </p>

<p><b>Job description</b></p><p><b>Later</b></p><p><b>&nbsp;</b></p><p><br></p><p>For all clients, the mission of a Digital Advisor consists of:</p><p><br></p><p>Respond to the customer request in writing within the given timeframe.</p><p>To support the client until their first-level commercial or technical issue is resolved.</p><p>To ensure the achievement of the project's quantitative and qualitative objectives.</p><p>Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">#MA</font></font></p><p><br></p><p>&nbsp;</p><p><b><br></b></p><p><b>Desired profile</b></p><p><b>&nbsp;</b></p><p><br></p><p>Perfect command of the French language in writing.</p><p>Impeccable spelling.</p><p>Ability to adapt one's speech to one's interlocutor.</p><p>Typing speed.</p><p>Team spirit and company spirit.</p><p>Unwavering empathy.</p><p>Experience required</p><p>&nbsp;</p><p><br></p><p>Desirable back-office experience.</p><p><strong>Desired Candidate Profile</strong></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect command of written French. Impeccable spelling. Ability to adapt speech to the interlocutor. Fast typing speed. Team spirit and entrepreneurial spirit. Demonstrated empathy.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience required</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desirable back-office experience.</font></font></p>

<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Moroccan office is part of the ALMA Business Unit</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , which brings together more than 270 employees with varied expertise, combining business vision and technological excellence.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In Casablanca, a team of around forty passionate consultants supports large organizations in their most strategic projects.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a consultant at Wavestone Morocco</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , you will be required to:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Explore and then thoroughly master the security challenges that lie behind our clients' transformation movements.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Addressing all aspects of implementation: scoping and strategy, feasibility study, governance, project management, providing expertise through studies, change management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop skills related to the consulting profession (formalization, critical thinking, reporting, client relations, mentoring, sharing convictions, business development). Company description</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile</font></font></p><ul><li><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">a graduate of a top engineering school</font></font></strong> <strong> </strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> with a specialization in cybersecurity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">experience or a strong interest in cybersecurity topics</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and their practical applications in business.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are fluent in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French and English.</font></font></strong> </li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You want to discover the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">consulting profession</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and contribute to high-impact transformation projects, while developing your analytical, relational and methodological skills.</font></font></li></ul></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Summary: Are you motivated by customer relations and want to work in a dynamic and people-oriented company? Foundever is recruiting Advisors for its Casanearshore site.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission: To provide comprehensive and high-quality support to clients while ensuring their satisfaction and loyalty.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As an Advisor, you will be required to:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Receive and manage incoming customer calls.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Listen, diagnose needs and provide precisely tailored solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Offer additional sales in response to requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply established processes and master internal tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicate any information useful for improving the quality of service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To achieve and exceed the set qualitative and quantitative objectives.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Employee Benefits:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive remuneration package (fixed salary + performance bonuses + technical skills + sales).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A permanent employment contract from the first day of training.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fully paid training to put you in the best possible position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Comprehensive social benefits: health insurance, social security contributions,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A friendly working environment with a relaxation area (social club, entertainment, vouchers, raffle, board games, foosball),</font></font></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for motivated and attentive candidates who have:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A level of education equivalent to a high school diploma or higher.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An excellent level of French, both spoken and written.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A strong sense of customer service and a commercial mindset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good command of computer tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diligence, punctuality and a sense of commitment.</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About Telesales Agents on call assignments with uncapped bonuses, fixed weekends - Casablanca</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job description</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Are you motivated by customer relations and want to work in a dynamic and people-oriented company? Foundever is recruiting Advisors for its Casanearshore site.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission: to provide comprehensive and high-quality support to clients while ensuring their satisfaction and loyalty. As an Advisor, you will be required to:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To set up and manage outbound calls to clients and prospects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Listen, diagnose needs and provide precisely tailored solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Offer additional sales in response to requests,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply established processes and master internal tools,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicate any information useful for improving the quality of service,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To achieve and exceed the set qualitative and quantitative objectives.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Employee benefits and other</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Foundever, we value your skills and investment with:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive compensation package (fixed salary + performance bonuses + sales bonuses),</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A permanent employment contract from the first day of training.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fully paid training to put you in the best possible position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Comprehensive social benefits: health insurance, social security contributions,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A friendly working environment with a relaxation area (social club, entertainment, vouchers, raffle, board games, foosball),</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transport provided for added comfort.</font></font></li></ul><p>Amplitude horaire 09h-19h/Week-end Off</p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A level of education equivalent to a high school diploma or higher.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An excellent level of French, both spoken and written,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A strong sense of customer service and a commercial mindset,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good command of computer tools,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diligence, punctuality and a sense of commitment.</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and retain a portfolio of key accounts in the IT and Engineering sectors. Identify business opportunities and manage the entire sales cycle. Define and implement the sales strategy within your area of ​​responsibility. Negotiate commercial contracts and referral agreements. Guarantee the achievement of revenue, margin, and profitability targets. Manage the activity of consultants on assignment and ensure their career development. Manage staffing and anticipate resource needs in collaboration with the recruitment teams. Develop and manage a network of partners and subcontractors. Ensure the contractual, administrative, and financial monitoring of projects. Track performance indicators and implement necessary action plans. Participate in the recruitment, onboarding, and management of consultants. Ensure customer satisfaction and the development of strategic accounts.</font></font></p><h3>Comp tences cl s</h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">B2B Business Development</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profit and Loss (P&amp;L) management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial negotiation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT Outsourcing Management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Staffing and skills management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Consultant management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profitability monitoring and margin optimization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contract management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer loyalty</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performance management</font></font></li></ul><h3><br></h3><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Business School, Engineering School, or University). Minimum 3-5 years of experience as a Business Manager, Account Manager, or Account Executive within an IT services company. Proven experience in selling consulting services and technical support. Sound knowledge of IT roles, staffing, and outsourcing management. Mastery of prospecting, negotiation, and account development techniques. Experience managing consultants and profit centers. Ability to simultaneously manage commercial, financial, and operational challenges. Excellent communication skills in French; professional English is an asset. Strong results-oriented mindset, autonomy, and entrepreneurial spirit.</font></font></p>

<p>As a Domain Consultant at Idira [CyberArk], you will be at the forefront of demonstrating the value of our identity security solutions to both prospective and existing Enterprise customers. In this role, you will showcase how Idira [CyberArk] secures critical assets across hybrid cloud environments, distributed workforces, and emerging AI-driven workloads through product demos, presentations, and Proof of Concepts (POCs). You will leverage your technical expertise and sales acumen to guide clients through the technology evaluation phase. Working closely with the sales team, you will act as the primary technical resource, serving as the key technical advisor and advocate for Idira s solutions, ensuring that clients understand the business, technical, and compliance benefits. Success in this role depends on clearly communicating complex technical concepts to both business and technical stakeholders. We are seeking a proactive, solution-driven security professional passionate about solving modern security challenges across global industries.</p><h4>Key Responsibilities:</h4><ul><li>Act as a subject matter expert on Idira s Identity Security solutions, delivering technical guidance and business-value demonstrations to Enterprise customers and partners.</li><li>Advise customers on securing non-human identities, including AI models, automated LLM agents, and developer pipelines, ensuring strict access control and least-privilege principles.</li><li>Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.</li><li>Lead Proof of Concept (POC) evaluations to showcase Idira s security solutions to Enterprise customers and prospects.</li><li>Support RFP/RFI responses, ensuring Idira s solutions meet enterprise requirements.</li><li>Foster long-term relationships with technical teams and executives to ensure customer success with Idira solutions.</li><li>Support and enable Idira s partner network, ensuring they can effectively communicate the value of the Idira Identity Security Platform to their Enterprise clients.</li><li>Represent Idira as a thought leader by engaging in public speaking, webinars, or industry forums to educate and influence customers and partners on modern security vectors (e.g., Identity Security for AI).</li><li>Serve as the customer advocate, relaying key requirements to internal teams and conveying customer requirements to Product Management teams.</li><li>Actively engage and contribute to the internal teams, serving as a resource and mentor to others when appropriate.</li></ul><h4>Qualifications</h4><ul><li>3+ years in pre-sales, ideally in identity, PAM/IAM, or cybersecurity pre-sales.</li><li>Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).</li><li>Familiarity in Windows Server, Active Directory, LDAP, and federation services.</li><li>Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.</li><li>Familiarity with securing AI/ML pipelines, Large Language Model (LLM) ecosystem integrations, and autonomous AI agents.</li><li>Awareness of AI-specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).</li><li>Familiarity with Terraform, Ansible, CloudFormation, or ARM templates.</li><li>Exposure to endpoint management and least privilege tools.</li><li>Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.</li><li>Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.</li><li>Experience scripting for automation of repetitive tasks, API utilization, or demo workflows, is appreciated.</li><li>Prior experience with CyberArk solutions advantageous</li><li>Strong presentation skills; ability to deliver high-quality demos to technical and executive audiences.</li><li>Excellent communication and interpersonal skills; adept at building relationships across multiple levels.</li><li>Leadership and consensus-building capabilities.</li><li>Ability to travel up to 50% for client meetings and industry events.</li><li>Education: MIS, Computer Science degree, or equivalent preferred.</li><li>Full professional proficiency in English, Arabic and French.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years in pre-sales, ideally in identity, PAM/IAM, or cybersecurity pre-sales.</li><li>Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).</li><li>Familiarity in Windows Server, Active Directory, LDAP, and federation services.</li><li>Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.</li><li>Familiarity with securing AI/ML pipelines, Large Language Model (LLM) ecosystem integrations, and autonomous AI agents.</li><li>Awareness of AI-specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).</li><li>Familiarity with Terraform, Ansible, CloudFormation, or ARM templates.</li><li>Exposure to endpoint management and least privilege tools.</li><li>Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.</li><li>Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.</li><li>Experience scripting for automation of repetitive tasks, API utilization, or demo workflows, is appreciated.</li><li>Prior experience with CyberArk solutions advantageous</li><li>Strong presentation skills; ability to deliver high-quality demos to technical and executive audiences.</li><li>Excellent communication and interpersonal skills; adept at building relationships across multiple levels.</li><li>Leadership and consensus-building capabilities.</li><li>Ability to travel up to 50% for client meetings and industry events.</li><li>Education: MIS, Computer Science degree, or equivalent preferred.</li><li>Full professional proficiency in English, Arabic and French.</li></ul>

<p><br></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a consultant with a Master's degree (Bac+5) in pharmacy, chemistry, biology, or life sciences, with 3-5 years of proven experience in the pharmaceutical industry, ideally within a Quality Assurance department. The candidate must have a good understanding of GMP/GMP, dosage forms, and pharmaceutical manufacturing processes, as well as experience in managing and analyzing quality data.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job duties</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation and execution of Product Quality Reviews (PQR) and Annual Product Reviews (APR).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collect, consolidate and analyze quality data from different departments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor quality indicators and conduct trend analyses.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Using and processing data with Excel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write and update quality reports and documents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the monitoring of deviations, complaints, Change Control and CAPA action plans.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with GMP/cGMP, GDPR, Data Integrity and Compliance requirements.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with Production, Quality Control, Regulatory Affairs and other support functions.</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education (Bac+5) in Pharmacy, Chemistry, Biology or Life Sciences.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-5 years experience in the pharmaceutical industry, ideally in Quality Assurance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of GMP/GMP and pharmaceutical manufacturing processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of pharmaceutical forms and their production environment</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in collecting, consolidating and analyzing quality data.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficient in Excel for data processing and analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of quality processes: deviations, CAPA, Change Control and complaints.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Familiarity with GMP/cGMP, GDPR, Data Integrity and Compliance requirements.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Pharmacy, Chemistry, Biology, or Life Sciences. 3-5 years of experience in the pharmaceutical industry, ideally in Quality Assurance. Strong knowledge of GMP/GMP and pharmaceutical manufacturing processes. Knowledge of dosage forms and their production environment. Experience in collecting, consolidating, and analyzing quality data. Proficiency in Excel for data processing and analysis. Knowledge of quality processes: deviations, CAPAs, change control, and complaints. Familiarity with GMP/cGMP, GDPR, data integrity, and compliance requirements.</font></font></p>