Factory Manager Jobs in Morocco
1920 Jobs Found
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Company Description<br><p>Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, and Thermo Technology.</p><br><p>At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.</p><br><p>Join in and feel the difference.</p><br><br>Job Description<br><ul><li>Turnover and profitability responsibility</li><li>Developing and implementing market relevant strategies and activities</li><li>Key face to customers, ensure that agreed sales targets, customer and logistics service levels are achieved or exceeded within agreed budget costs and framework of the business</li><li>Ensuring development of local teams</li><li>Ensuring that all internal & external directives & rules are followed</li><li>Key contact point for central reporting</li><li>Monitoring of competitor activities/market trends.</li><li>Oversee supply chain parameters (stock, costs…)</li><li>Develop brand penetration</li></ul><br>Qualifications<br><p>Education:</p><br><ul><li>Postgraduate degree in Business Management, Business Administration, or a related field (or equivalent qualification).</li></ul><p>Professional Experience:</p><br><ul><li>A minimum of 10 years of professional experience in sales leadership roles, including significant experience as a Sales Director, preferably within the power tools industry.</li><li>Proven experience in business management, including P&L ownership and strategic planning.</li><li>Strong background in sales, marketing, and business development.</li><li>Demonstrated experience in project management and leading large teams (15+ employees).</li><li>Experience operating in complex, international, and multicultural environments, with the ability to define strategy, build structure, and drive transformation.</li><li>Previous experience in a multinational organization is highly valued.</li></ul><p>Skills & Competencies:</p><br><ul><li>Fluent in French, Arabic, and English</li><li>Strong leadership capabilities with the ability to inspire, develop, and engage teams.</li><li>Excellent strategic thinking, analytical skills, and financial acumen.</li><li>Strong communication, presentation, and negotiation skills.</li><li>Ability to build and strengthen brands and develop business opportunities.</li><li>Strong interpersonal skills, active listening, and conflict resolution abilities.</li><li>Highly organized, structured, and detail-oriented with a strong work ethic.</li><li>Dynamic, adaptable, and comfortable managing change.</li><li>Demonstrates integrity, honesty, and a collaborative team-oriented mindset.</li><li>Ability and willingness to coach, mentor, and develop others.</li></ul><br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Coordinate commercial activity within in-field teams to ensure targets are reached for increasing sales within an assigned geography. Create, implement, and communicate District Sales Plan and monitor progress.</p><br><ul><li>Coordinate in-field activity to achieve results and agreed-upon targets. Maximize market, segment, and team dynamics to drive both top- and bottom-line results.</li><li>Ensure smooth, collaborative efforts in both day to day and long term business execution. Set tone and pace for business process and organization.</li><li>Understand and present a market and franchise/business point of view when leading teams and championing in-field meeting by developing a mastery of product and disease state information, as well as pertinent Market dynamics, including Managed Care landscape.</li><li>Coach, mentor, educate and develop direct and indirect team members to enhance individual skills and elevate overall team performance. Hold direct reports accountable to behaviors and expectations.</li><li>Provide direction and insights to key internal partners in business planning process.</li><li>Consistently exemplify the AbbVie Ways of Working.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Business analysis and planning skills that drive sales performance.</li><li>Excellent judgment and decision making skills.</li><li>Ability to articulate the scientific aspects of treatments and therapeutic areas.</li><li>Proven ability to deliver candid, effective feedback and efficiently manage performance. Ability to develop talent for promotional opportunities.</li><li>Ability to create a culture of winning and full team engagement.</li><li>Collaborates and is able to influence without authority across organizations. Models AbbVie’s Ways of Working.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Preventive and corrective maintenance of the entire establishment is your domain: the proper functioning of all interior and exterior installations falls under your responsibility. You implement effective preventive maintenance and energy management programs, and you organize specific training sessions dedicated to the safe and efficient use of energy and equipment within the hotel. You ensure guest satisfaction by guaranteeing their comfort and safety throughout their stay.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have at least 5 years of experience in a role involving technical management or building works (electrical systems, heating, ventilation and air conditioning systems, emergency systems and safety precautions, water treatment). You are capable of studying and analyzing your work environment, making the necessary decisions in agreement with the team, and interpreting complex information to improve practices. You are eager to train team members and develop their skills. You are known for being organized, rigorous, and methodical! You also have a strong environmental awareness.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The preventive and curative maintenance of the entire establishment is your playground: the proper functioning of all indoor and outdoor facilities is your responsibility. You will implement effective preventive maintenance and energy management programs, and organize specific training sessions dedicated to the safe and efficient use of energy and equipment within the hotel. You will ensure customer satisfaction by guaranteeing their comfort and safety throughout their stay.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 5 years of experience in a role involving technical management or building work (electrical systems, heating, ventilation and air conditioning systems, emergency systems and precautions for use, water treatment). Able to study and analyze your work environment, make the right decisions in agreement with the team, and interpret complex information to improve practices. You want to train team members and develop their skills, Management. You are described as organized, rigorous and methodical! You also have good environmental awareness.</p><p></p></section>
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Job : <p><strong>Main tasks:</strong></p><br><br><ul><li>Manage pre-litigation and litigation cases (social and commercial), working with lawyers and operational teams.</li><li>Control the company's legal commitments by approving all contracts.</li><li>Analyze contractual documents and associated risks.</li><li>Ensure compliance with legislation applicable to the company's activities and stay updated on regulatory changes.</li><li>Respond to legal inquiries and participate in negotiations for all types of agreements and contracts.</li><li>Conduct legal consulting and audit missions.</li><li>Supervise administrative management procedures.</li><li>Coordinate different administrative departments and ensure regular collaboration with other departments (Human Resources, Sales, Technical, etc.).</li><li>Implement indicators needed to track activities and report to General Management.</li></ul> <br> <br> Required profile : <ul><li>Holder of a Master's degree (Bac+5) in Law, preferably Business Law, with additional training in Human Resources or Finance/Accounting.</li><li>Minimum of 3 years of experience in a similar role.</li><li>Excellent written and spoken command of Arabic and French.</li><li>Proficient in office software (Microsoft Office Suite).</li></ul> <br><br> </div>
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Job : <p><strong>Main responsibilities:</strong></p><br><br><ul><li>Analyze the company's financial and tax situation and propose suitable strategic directions.</li><li>Develop the annual budget and financial plan in line with management's objectives.</li><li>Ensure cash flow monitoring and analyze variances from forecasts.</li><li>Implement and optimize administrative, financial, and accounting procedures.</li><li>Control and validate legal commitments (contracts, agreements, etc.).</li><li>Ensure regulatory compliance and maintain continuous legal and tax watch.</li><li>Coordinate administrative and financial services, interacting with other departments (HR, technical, IT, etc.).</li><li>Supervise management control (budgets, reporting, planning).</li><li>Establish performance indicators and provide regular reporting to General Management.</li><li>Analyze internal and external data to anticipate market and sector developments.</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Bac+5) minimum in finance, management, accounting, or economics (additional training in law or HR is a plus).</li><li>Proven experience of at least 7 years, ideally in a large organization.</li><li>Excellent analytical, synthesis, and decision-making skills.</li><li>Sense of organization, rigor, and responsiveness.</li></ul> <br><br> </div>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br>
<br> Job : <p>Do you want to join an exceptional establishment in the heart of <strong>Marrakech</strong>, a place where luxury and excellence meet? Our prestigious hotel, a major player in the luxury <strong>Hotel / Restaurant</strong> sector, is looking for its future <strong>General Housekeeper</strong>. This is a unique opportunity to use your expertise in a stimulating environment and actively contribute to our establishment's brand image.</p><br><br><p>Your role will be central in maintaining the impeccable standards of excellence and cleanliness that characterize our house. You will be responsible for the aesthetics and comfort of the spaces, ensuring an unforgettable experience for every client. Optimizing resources and efficiently managing teams will also be at the core of your responsibilities.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Supervising and coordinating all floor, cleaning, and laundry teams.</li><li>Ensuring compliance with hygiene and presentation standards for rooms, common areas, and service areas.</li><li>Managing stocks of linen, welcome amenities, and cleaning products, while optimizing costs.</li><li>Implementing and monitoring staff schedules for floors and cleaning.</li><li>Training and motivating teams to maintain a high level of service.</li><li>Handling specific client requests and resolving any issues.</li><li>Collaborating closely with other departments (reception, maintenance, catering) to ensure operational flow.</li><li>Participating in the development of departmental budgets and monitoring them.</li><li>Ensuring the proper condition and presentation of staff uniforms.</li></ul><br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally in <strong>Hotel / Restaurant Management</strong> or hospitality services.</p><br><br><p>Significant experience of <strong>10 to 20 years</strong> in similar roles, obtained specifically in <strong>luxury</strong> hotel establishments, is essential. This experience should have allowed you to develop a perfect mastery of quality standards and team management.</p><br><br><p>We are looking for a person with a strong sense of organization, natural leadership, and great adaptability. Your rigor, attention to detail, and customer service skills will be your greatest assets. An excellent presentation, perfect command of French, and good knowledge of English are also necessary. Knowledge of other languages would be a plus.</p><br><br><p><strong>Key Skills:</strong></p><br><br><ul><li>Team Management</li><li>Organization and Planning</li><li>Quality Control</li><li>Inventory Management</li><li>Excellent Communication</li><li>Attention to Detail</li><li>Conflict Management</li><li>Proactivity</li></ul><p>If you see yourself in this profile and are excited by the idea of working in a palace hotel in Marrakech, apply now!</p><br><br> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>With supervision, oversees the direction, planning, execution and interpretation of clinical trials or research activities of a clinical development program. Participates in cross-functional teams to generate, deliver, and interpret high-quality clinical data supporting overall product scientific and business strategy.</p><br><p>Responsibilities:</p><br><ul><li>With appropriate supervision, manages the design and implementation of study protocols for a clinical development program in support of the overall Product Development Plan, based on strong medical and scientific principles, knowledge of compliance and regulatory requirements, AbbVie’s customers, markets, business operations, and emerging issues. Oversees project-related education of investigators, study site personnel, and AbbVie study staff.</li><li>Has responsibility for oversight of clinical studies, monitoring overall study integrity, and review, interpretation, and communication of accumulating data pertaining to safety and efficacy of the molecule. Along with Clinical Operations, is responsible for oversight of study enrollment and overall timelines for key deliverables. Responsible for assessment and reporting of serious adverse events per corporate policy and regulations for those protocols on which assigned.</li><li>Contributes to design, analysis, interpretation, and reporting of scientific content of protocols, Investigator Brochures, Clinical Study Reports, regulatory submissions and responses, and other program documents.</li><li>May serve on a Clinical Strategy Team as the clinical representative for the protocols for which the incumbent has responsibility. Contributes to the development of a rigorous, cross-functionally-aligned, vetted Clinical Development Plan in collaboration with matrix team members.</li><li>Participates in opinion leader interactions related to the disease area(s); partners with Medical Affairs, Commercial and other functions in these activities as required, consistent with corporate policies.</li><li>Stays abreast of professional information and technology through conferences, medical literature, and other available training, to augment expertise in the therapeutic area.</li><li>Responsible for understanding the regulatory requirements related to the clinical studies and global drug development and accountable for complying with those requirements. May be asked to contribute to regulatory responses and discussions.</li><li>Ensures adherence to Good Clinical Practices, pharmacovigilance standards, standard operating procedures and to all other quality standards in conducting research.</li></ul><br>Qualifications<br><br><p>Medical Director Qualifications: </p><br><p>•Medical Doctor (M.D), Doctor of Osteopathy (D.O.), or non-US equivalent of M.D. degree with relevant therapeutic specialty in an academic or hospital environment. Completion of a residency program strongly preferred. Completion of a subspecialty fellowship in Psychiatry is desirable. </p><br><p>•Ability to run a clinical research study with appropriate supervision. </p><br><p>•Strong desire to collaborate in a cross-functional setting.</p><br><p>•Clinical trial experience in the pharmaceutical industry, academia, or equivalent is preferred. </p><br><p>•Knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials and experience in the design of study protocols is desirable.</p><br><p>•Ability to interact externally and internally to support global scientific and business strategy. </p><br><p>•Must possess excellent oral and written English communication skills..</p><br><p>Scientific Director Qualifications: </p><br><p>•Bachelors degree in the sciences; advanced degree (e.g., MS, PhD) preferred.<br>•Ability to provide input and direction to clinical research with appropriate supervision.<br>•Strong desire to collaborate in a cross-functional setting.<br>•Clinical trial experience in the pharmaceutical industry, academia, or equivalent is preferred.<br>•Knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials and experience in the design of study protocols is desirable.<br>•Ability to interact externally and internally to support global scientific and business strategy.<br>•Must possess excellent oral and written English communication skills</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role leads the development, implementation, and global governance of Environmental, Health, and Safety (EHS) programs within assigned scope. The position helps drive compliance, reduce risk, and minimize EHS-related liability while supporting a safe and sustainable business.</p><br><p>Candidates would be considered based at any AbbVie site</p><br><p>Responsibilities:</p><br><ul><li>Provide global oversight of EHS regulatory compliance.</li><li>Own the Global EHS Regulatory Monitoring and Impact Analysis Program, including monitoring regulations and enforcement trends, performing impact assessments, implementing compliance action plans, and tracking global compliance.</li><li>Oversee site legal EHS registers and provide support as needed.</li><li>Deliver regulatory updates to the EHS network and leadership.</li><li>Oversee EHS agency inspection trends, CAPA development and closure, and the creation and distribution of related KPIs and reports.</li><li>Govern the global EHS incident investigation and management process.</li><li>Develop and enhance business systems that support internal EHS compliance processes.</li><li>Develop and deliver EHS compliance training to stakeholders.</li><li>Create and distribute enterprise-wide EHS compliance KPIs and reports.</li><li>Manage back-office processes for the EHS audit program, including technical clarifications, data trending, audit metrics, and action plan follow-up.</li><li>Develop an enterprise-wide EHS Risk Management Framework, including an enterprise EHS Risk Register with a focus on SIF risk, tracking key risk mitigation projects, and providing leadership updates on risk profile and mitigation progress.</li><li>Serve as owner and subject matter expert for GEHS Management System Standards and Procedures, ensuring standards are maintained to support consistent, effective EHS programs and reduce organizational risk.</li><li>Support and/or lead EHS programs as assigned, such as enterprise educational campaigns, enterprise-wide EHS team training, EHS Excellence Awards, and related initiatives.</li><li>Think strategically to ensure deliverables align with broader organizational goals and communicate direction clearly to impacted teams and functions.</li><li>Monitor external trends and best practices to identify opportunities for continuous improvement and long-term business value.</li><li>Lead and/or participate in cross-functional teams to advance EHS objectives and support strategic deliverables.</li><li>Represent the company with external organizations, contribute to regulatory reports as needed, and help minimize company liability related to EHS impacts.</li><li>Scope of position has global reach, represents company with external organizations, prepares or contributes to reports for regulatory agencies, and minimizes company liability related to EHS impacts.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in EHS, Engineering, or a related discipline, with 10+ years of EHS-related experience; or a Master’s degree in EHS, Engineering, or a related discipline, with 8–10+ years of EHS-related experience.</li><li>Experience in manufacturing, R&D, or environmental EHS roles preferred.</li><li>Demonstrated experience implementing EHS regulations and internal EHS management/technical standards.</li><li>Experience with EHS auditing, incident investigations, external stakeholder engagement, and cross-functional team leadership.</li><li>Ability to plan against business targets and review/approve functional area plans to support key business and strategic objectives.</li><li>Strong problem-solving skills with the ability to assess issues quickly, identify root causes, present short- and long-term options, and develop procedures to reduce recurrence.</li><li>Excellent interpersonal skills, including active listening, relationship-building, conflict resolution, and collaboration with internal and external stakeholders.</li><li>Proven ability to manage projects and programs on schedule and within approved operational budgets.</li></ul><p>Travel: Travel may be required to locations globally, up to 10% of time.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Company culture : <p><strong>Groupe AZURA</strong> is driven by a predominantly <strong>collaborative</strong> culture, where people, trust and teamwork are central to daily operations. A close and supportive management style promotes guidance, accountability and long-term employee engagement. This approach is strengthened by a strong <strong>innovation</strong> dimension, fostering initiative, agility and openness to change. More moderate <strong>organizational</strong> and <strong>competitive</strong> elements provide structure and performance focus, while maintaining a people-centered and collective-oriented environment.
</p><br><br>
<br> Job : <p> En tant que Contrôleur de Gestion RH, votre rôle principal est d'Assurer le pilotage de la masse salariale et des indicateurs RH, garantir la fiabilité des données sociales et contribuer à la prise de décision stratégique RH et financière.</p><br><br>
<p> Vos missions sont :</p><br><br>
<p>
<strong>1. Pilotage de la masse salariale</strong></p><br><br>
<ul>
<li> Élaborer le budget annuel de la masse salariale en intégrant les augmentations salariales, les primes, les recrutements, les charges sociales et les avantages sociaux.</li>
<li> Construire le plan de recrutement annuel en définissant les effectifs prévisionnels, les coûts associés et les hypothèses de recrutement.</li>
<li> Assurer le suivi mensuel de la masse salariale et analyser les écarts entre le budget et le réalisé.</li>
<li> Identifier et expliquer les écarts liés :</li>
<li> Aux effets de structure ;</li>
<li> Aux variations d'effectifs ;</li>
<li> Aux évolutions salariales.</li>
<li> Produire les reportings mensuels destinés à la Direction des Ressources Humaines et à la Direction Administrative et Financière.</li>
<li> Réaliser des simulations financières relatives aux recrutements, promotions, augmentations individuelles et révisions salariales.</li>
<li> Mesurer l'impact des décisions RH sur la masse salariale et les principaux indicateurs financiers (notamment le ratio masse salariale / chiffre d'affaires).</li>
</ul>
<p>
<strong>2. Production et pilotage des indicateurs RH</strong></p><br><br>
<ul>
<li> Produire, suivre et analyser les principaux indicateurs RH :</li>
<li> Effectifs (entrées, sorties, mobilité) ;</li>
<li> Absentéisme et présentéisme ;</li>
<li> Parité femmes/hommes (globale et par catégorie socioprofessionnelle);</li>
<li> Productivité RH (coût salarial / chiffre d'affaires).</li>
<li> Concevoir, actualiser et fiabiliser les tableaux de bord RH.</li>
<li> Garantir la qualité, la cohérence et la fiabilité des données sociales utilisées pour le pilotage RH.</li>
</ul>
<p>
<strong>3. Support à la décision RH et financière</strong></p><br><br>
<ul>
<li> Accompagner les managers et les équipes RH dans l'élaboration du budget RH de l'exercice N+1.</li>
<li> Réaliser, en collaboration avec le service Développement RH et la DRH, les simulations de rémunération nécessaires aux prises de décision.</li>
<li> Participer à la validation financière des recrutements.</li>
<li> Contribuer aux campagnes de révision salariale en réalisant :</li>
<li> les simulations d'augmentations individuelles et collectives ;</li>
<li> les analyses d'impact sur la masse salariale.</li>
<li> Élaborer différents scénarios d'aide à la décision, notamment dans le cadre des révisions de grilles salariales, des promotions ou des projets d'évolution de l'organisation.</li>
</ul>
<p>
<strong>4. Administration du référentiel organisationnel (SIRH)</strong></p><br><br>
<ul>
<li> Administrer et maintenir à jour le référentiel organisationnel au sein du SIRH (ex. : X3 People).</li>
<li> Garantir la cohérence entre l'organisation opérationnelle et son intégration dans le système d'information RH.</li>
<li> Gérer la répartition des collaborateurs par direction, département, service, unité organisationnelle et section analytique.</li>
<li> Assurer l'interface entre les équipes RH, les directions métiers et la DSI pour le paramétrage fonctionnel, les évolutions et l'amélioration continue du SIRH.</li>
</ul>
<p>
<strong>5. Veille réglementaire et sociale</strong></p><br><br>
<ul>
<li> Assurer une veille permanente sur les évolutions légales, réglementaires et conventionnelles relatives aux ressources humaines.</li>
<li> Suivre les évolutions concernant le droit du travail, les charges sociales, la couverture santé, la retraite (CIMR) et les avantages sociaux.</li>
<li> Évaluer les impacts des évolutions réglementaires sur les politiques RH, la masse salariale et les processus internes.</li>
</ul>
<br> Required profile : <p>
<strong>Formation supérieure:</strong> Bac + 5 en Contrôle de gestion, Finance ou Ressources Humaines (avec forte dimension analytique).</p><br><br>
<p>
<strong>Expérience professionnelle:</strong>· Minimum 5ans en contrôle de gestion sociale/RH.</p><br><br>
<p>
<strong>Prérequis techniques : </strong>Maîtrise des outils de pilotage (Excel avancé, VBA souhaité), expérience des outils SIRH et de consolidation de données (Power BI, Tableau ou équivalents), bonnes connaissances en paie et en droit social.</p><br><br>
<p>
<strong>Aptitudes professionnelles : </strong>Rigueur, sens de l’analyse, Maîtrise des règles de confidentialité des données RH, capacité à synthétiser et présenter des informations complexes, aisance relationnelle pour travailler avec des interlocuteurs variés et capacité à conduire des projets transverses.</p><br><br>
<p> Si ce challenge vous motive et que vous vous reconnaissez dans ce profil, n'hésitez pas à postuler dès maintenant. Nous sommes attentifs à la diversité et encourageons toutes les personnes qualifiées à candidater.</p><br><br>
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<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Élabore des stratégies pour maximiser la rentabilité de l'outlet tout en maintenant des normes de service élevées.</li><li>Supervise la planification et l'exécution d'événements spéciaux et de promotions pour stimuler les ventes.</li><li>Analyse les performances financières de l'outlet et met en œuvre des mesures correctives lorsque nécessaire.</li><li>Assure la conformité aux normes d'hygiène alimentaire, de sécurité et de service à la clientèle. </li><li>Suit les tendances du marché et ajuste le menu et les offres en conséquence. </li><li>Gère les plaintes des clients de manière efficace et proactive pour assurer leur satisfaction. </li><li>Met en œuvre des initiatives visant à améliorer l'expérience client et à accroître la fidélité. </li><li>Coopère avec d'autres départements de l'hôtel pour assurer une expérience globale cohérente. </li><li>Maintient un inventaire adéquat des fournitures et des produits nécessaires au bon fonctionnement de l'outlet. </li><li>Implique le personnel dans des séances de formation continue pour maintenir un niveau de service exceptionnel.</li><li>Évalue les performances individuelles des membres de l'équipe et identifie des opportunités d'amélioration.</li><li>Participe aux réunions de gestion pour discuter des objectifs et des stratégies globales de l'hôtel. </li><li>Représente l'outlet lors d'événements promotionnels ou de salons pour accroître la visibilité. </li><li>Utilise des données et des analyses pour prendre des décisions éclairées sur les promotions, les menus, etc. </li><li>Gère les aspects administratifs de l'outlet, y compris la gestion des budgets et des rapports financiers.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation</strong></p><br><ul><li>Diplôme Bac+3 / Bac+5 en Management Hôtelier, Hôtellerie, Tourisme, Gestion ou domaine équivalent.</li><li>Expérience professionnelle d'au moins 3 ans au sein du département de restauration, idéalement dans un établissement haut de gamme ou de luxe.</li></ul><p><strong>Compétences techniques :</strong></p><br><ul><li>Excellente maîtrise des opérations de restauration et de la gestion quotidienne d'un ou plusieurs points de vente (restaurant, bar, lounge, room service, etc.).</li><li>Bonne maîtrise de la gestion financière, incluant l'élaboration des budgets, le suivi des indicateurs de performance, le contrôle des coûts et l'optimisation de la rentabilité.</li><li>Connaissance approfondie des normes d'hygiène, de sécurité alimentaire et des réglementations applicables au secteur de la restauration.</li><li>Bonne connaissance des standards LQA (Leading Quality Assurance) et capacité à veiller à leur application quotidienne afin de garantir l'excellence du service.</li></ul><p><strong>Qualités personnelles :</strong></p><br><ul><li>Excellentes compétences en leadership, avec une aptitude à encadrer, motiver et développer les équipes dans une démarche d'excellence opérationnelle et de qualité de service.</li><li>Excellentes capacités d'analyse, de prise de décision et de résolution de problèmes dans un environnement exigeant et en constante évolution.</li><li>Forte orientation client et sens aigu de l'excellence opérationnelle, garantissant une expérience personnalisée et mémorable pour chaque hôte.</li><li>Excellentes aptitudes en communication, en gestion des relations clients et en résolution de situations complexes.</li><li>Sens de l'organisation, rigueur et capacité à gérer efficacement les priorités dans un environnement dynamique et exigeant.</li><li>Esprit d'initiative, autonomie et forte capacité de prise de décision.</li><li>Engagement constant dans l'amélioration de la satisfaction client et l'optimisation des processus opérationnels.</li></ul><p><strong>Langues :</strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY <br>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>OR<br>• 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.<br>• Complies with Federal and State laws applying to fraud and collection procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances credit card ledgers.<br>• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<br>Maintaining Finance and Accounting Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Maintains a strong accounting and operational control environment to safeguard assets.<br>• Completes period end function each period.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>Demonstrating and Applying Accounting Knowledge <br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Demonstrates knowledge of return check procedures.<br>• Demonstrates knowledge of the Gross Revenue Report.<br>• Demonstrates knowledge and proficiency with write off procedures.<br>• Demonstrates knowledge and proficiency with consolidated deposit procedures.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>Leading Accounting Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Motivates and provides a work environment where employees are productive.<br>• Imposes deadlines and delegates tasks.<br>• Provides an "open door policy" and is highly visible in areas of responsibility.<br>• Understands how to manage in a culturally diverse work environment.<br>• Manages the quality process in areas of customer service and employee satisfaction.<br>Managing and Conducting Human Resource Activities<br>• Supports the development, mentoring and training of employees.<br>• Provides constructive coaching and counseling to employees.<br>• Trains people on account receivable posting techniques.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates personal integrity.<br>• Uses effective listening skills.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict effectively.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time well and possesses strong organizational skills.<br>• Presents ideas, expectations and information in a concise well organized way.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes collections calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >Key Responsibilities</strong></p><p>Platform Software Development: Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams. Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk. Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><p>Software Development and Coding - Design, Testing, and Optimization: Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements. Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code. Leads code and/or functional reviews to drive improvements across a project. Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas. Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging. Utilizes an analytic approach to conduct performance profiling and optimization of coding. Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration. Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><p>Software Architecture - Software System Structural Design: Leads teams to design and develop software, systems, and services. Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices. Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards. Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus. Leads teams to implement performance optimization and scalability strategies in software design. Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><p>Issue/Defect Collaboration - Software Products Support: Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions. Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues. Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback. Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication. Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed. Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><p>Practices and Standards Compliance - Security and Compliance: Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards. Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria. Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><p>Development Operations - System Maintenance: Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities). Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><p>Core Responsibilities</p><p>Planning & Execution: Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><p>Collaboration & Partnership: Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><p>Problem Solving: Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><p>Continuous Learning: Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><p>Continuous Improvement: Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><p>Performance and Development: Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Job : <p>As the CFO, your main mission will be to <strong>manage</strong> the company's financial strategy, ensuring its <strong>solidity</strong> and <strong>profitability</strong>. You will be responsible for regulatory and tax <strong>compliance</strong>, while actively contributing to strategic decision-making to support growth.</p><br><br><p><strong>Your main tasks:</strong></p><br><br><ul><li>Supervise and optimize accounting, tax, and financial management.</li><li>Prepare and monitor budgets, financial plans, and forecasts.</li><li>Manage treasury, banking relationships, and financing.</li><li>Implement and monitor financial performance indicators.</li><li>Manage financial risks and internal controls.</li><li>Lead administrative and financial teams.</li><li>Participate in defining the company's strategic directions.</li><li>Ensure continuous regulatory and tax monitoring.</li></ul> <br> <br> Required profile : <p><strong>Education and Experience:</strong></p><br><br><ul><li>You have a degree equivalent to a <strong>Bachelor's degree +4 years</strong>, with a specialization in <strong>Auditing / Consulting</strong>, <strong>Management</strong>, <strong>Accounting</strong>, or <strong>Finance</strong>.</li><li>Significant experience of at least 5 years in a similar role is required.</li></ul><p><strong>Required Technical Skills:</strong></p><br><br><ul><li>Solid expertise in finance, accounting, and taxation.</li><li>Proven ability in financial management and budget control.</li><li>Analytical and synthetic thinking skills.</li><li>Proficiency in management tools and accounting standards.</li><li>Excellent command of French and English.</li></ul><p><strong>Required Personal Qualities:</strong></p><br><br><ul><li>Leadership and team management skills.</li><li>Excellent communication and negotiation skills.</li><li>Rigor, organization, and analytical skills.</li><li>Proactivity and ability to make informed decisions.</li><li>Effective stress management.</li><li>Integrity and discretion.</li><li>Adaptability and strategic vision.</li></ul><p>If you see yourself in this profile and this opportunity motivates you, don't wait any longer to apply!</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You create and implement the innovation/renovation strategy that is aligned with the brand vision to drive sustainable growth.</p><p>How you will contribute</p><p>You will work with others in Mondel z International to determine an innovation strategy and priorities to enable consumer-centric brand growth and execute commercial innovation plans on innovation based on identified goals. In partnership with brand teams, you will define and deliver plans to renovate the core brand and to strengthen the entire portfolio through innovation and renovation. You will also manage the portfolio (which includes brand architecture). In this role, you are accountable for revenue and profit, sharing objectives as they relate to innovation, and monitoring performance against key performance indicators. Based on your deep consumer insights, brand strategy and positioning, you will integrate innovation into marketing communication plans and campaigns.</p><p>What you will bring</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>Marketing, ideally in a matrix environment in the consumer goods industry</li><li>Developing and marketing product innovations at a cross-country level</li><li>Working effectively with other marketing disciplines and with cross-functional teams</li><li>Working with design, innovation and research agencies</li><li>Analytical and creative skills a balance of commercial and strategic acumen</li><li>Understanding consumers</li><li>Communicating effectively, verbally and in writing, and executive presentation skills</li></ul><p>More about this role</p><p>What you need to know about this position:</p><p>Category Strategy Development: Develop and implement a comprehensive marketing strategy for the Baked Snacks & Chocolates Category, aligned with Mondel z s global objectives and local market needs. Conduct thorough market analysis, including consumer insights, competitive analysis, and trend identification, to inform strategic decisions. Identify and evaluate new product opportunities and market expansion strategies.</p><p>Chocolate & Baked Snack Brand Management: Oversee the development and execution of brand marketing plans, including advertising, promotion, digital marketing, and public relations with the global/regional brand strategy while adapting to local consumer preferences. Ensure brand consistency across all marketing channels and touchpoints. Manage the brand budget and track marketing performance against key metrics. Manage the brand portfolio, driving innovation and new product development to meet consumer demand and market trends.</p><p>Product Innovation: Collaborate with R&D, Strategy & Insights, and Sales teams to identify and develop new product innovations that meet consumer needs and drive category growth. Lead the launch of new products, including developing marketing plans, sales materials, and promotional activities.</p><p>Market Analysis & Insights: Utilize consumer research and data analysis to understand consumer behavior, preferences, and motivations. Translate consumer insights into actionable marketing strategies and product development initiatives. Monitor and analyze consumer feedback and adjust marketing plans accordingly.</p><p>Integrated Marketing Campaigns: Lead the development and execution of integrated marketing campaigns across multiple channels (digital, social media, TV, in-store, etc.). Collaborate with cross-functional teams (sales, finance, supply chain) to ensure alignment and successful implementation of marketing initiatives. Communicate effectively with senior management and other stakeholders on category.</p><p>Budget Management: Manage the marketing budget for Chocolate & Baked Snack categories, ensuring efficient allocation of resources to maximize ROI. Monitor and report on campaign performance, adjusting strategies as needed to meet financial targets. Track marketing spend and ensure that it is aligned with budget guidelines. Analyze marketing ROI and make recommendations for optimizing marketing spend.</p><p>Performance Monitoring & Reporting: Monitor and analyze key performance indicators (KPIs) such as market share, sales growth, brand awareness, and customer satisfaction. Prepare regular reports on category performance and present findings to senior management. Identify and address performance gaps and develop corrective action plans.</p><p>Stakeholder Management: Act as the key point of contact for internal and external stakeholders, including global teams, local partners, and agencies. Ensure effective communication and collaboration to drive category success.</p><p>What extra ingredients you will bring:</p><ul><li>Effective communication (verbal & written) and strong presentation skills.</li><li>Strong leadership to influence core stakeholders.</li><li>Strong strategic thinking and analytical skills.</li><li>Proven ability to manage complex projects and lead cross-functional teams.</li><li>Creative mindset with a passion for brand building.</li><li>Proficient in digital marketing, consumer insights, and market analysis.</li><li>Experience in the consumer-packaged goods (CPG) industry is highly preferred.</li></ul><p>Education / Certifications:</p><p>Master s degree in marketing or equivalent</p><p>Job specific requirements:</p><p>Min 7 - 10 years of progressive experience in marketing, with a focus on brand management and category management. Demonstrated success in developing and executing marketing strategies that drive business results. Ability to manage multi-brand Experience with market research tools and techniques</p><p>No Relocation support available</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Marketing, ideally in a matrix environment in the consumer goods industry</li><li>Developing and marketing product innovations at a cross-country level</li><li>Working effectively with other marketing disciplines and with cross-functional teams</li><li>Working with design, innovation and research agencies</li><li>Analytical and creative skills a balance of commercial and strategic acumen</li><li>Understanding consumers</li><li>Communicating effectively, verbally and in writing, and executive presentation skills</li><li>Effective communication (verbal & written) and strong presentation skills.</li><li>Strong leadership to influence core stakeholders.</li><li>Strong strategic thinking and analytical skills.</li><li>Proven ability to manage complex projects and lead cross-functional teams.</li><li>Creative mindset with a passion for brand building.</li><li>Proficient in digital marketing, consumer insights, and market analysis.</li><li>Experience in the consumer-packaged goods (CPG) industry is highly preferred.</li><li>Min 7 - 10 years of progressive experience in marketing, with a focus on brand management and category management.</li><li>Demonstrated success in developing and executing marketing strategies that drive business results.</li><li>Ability to manage multi-brand</li><li>Experience with market research tools and techniques</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Summary: As Director, Marketing Morocco , you will be the catalyst for market winning strategies and breakthrough execution. This role translates the Africa Operating Unit vision into powerful, locally relevant plans that strengthen brand love, capture market share, and accelerate business performance. You will lead an integrated approach to marketing excellence bringing together insights, creative strategy, and digital innovation while partnering closely with bottling and system teams to deliver a seamless experience for consumers and customers in Morocco s dynamic marketplace. We are looking for a strategic marketing leader with deep expertise in brand building, integrated marketing, and innovation management. Someone who combines a passion for creativity with a data enabled mindset, who thrives on collaboration, and who embraces agile ways of working to unlock growth. If you are ready to make an impact and help shape the future of our brands in Morocco, this is your opportunity. What You ll Do for Us Lead development and execution of Morocco s annual marketing strategy and portfolio plans aligned with Africa Operating Unit priorities. Translate consumer and shopper insights into growth opportunities, innovation platforms, and actionable brand programs. Orchestrate end to end Integrated Marketing Experience (IMX) campaigns across media, content, digital, social, influencers, and packaging to maximize reach and return on investment. Drive innovation strategy and new product launches in the Morocco market, ensuring best in class execution from concept to in market impact. Partner with bottling system teams, agencies, and cross functional stakeholders to deliver cohesive, locally resonant brand experiences that build equity and market share. Monitor performance metrics to track marketing effectiveness, optimize campaigns, and guide investment decisions using data driven insights. Champion digital marketing acceleration and advanced analytics capabilities across Morocco to enhance precision in consumer targeting and personalization. Steward marketing budgets with strong commercial discipline to maximize value creation. Accelerate team capability development in creative strategy, digital tools, and agile ways of working to foster a learning culture and continuous improvement mindset. Ensure robust governance of workflows, delivering marketing processes that are fast, integrated, and focused on business outcomes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Requirements & Qualifications</b></p><p>Bachelor s degree in Marketing, Business Administration, or a related field; advanced degree is a plus.</p><p>12+ years of progressive leadership experience in marketing, with deep expertise in brand and portfolio strategy, integrated marketing campaigns, and innovation management.</p><p>Proven track record in developing and executing consumer centric strategies that drive growth and measurable business results.</p><p>Strong familiarity with digital marketing platforms, programmatic media, and data led personalization.</p><p>Demonstrated experience in marketing analytics, insights translation, and performance measurement.</p><p>Commercial acumen with experience stewarding budgets and contributing to P&L performance.</p><p>Ability to inspire and influence diverse teams and navigate complex stakeholder environments, including bottling partners and agency ecosystems.</p><p>Skilled in creative development and connections planning; experience managing cultural insights to deliver locally relevant activations.</p><p>Expertise in leading cross functional teams and managing projects in dynamic, highly competitive markets.</p><b>Skills:</b><ul><li>Account Management</li><li>Business Development</li><li>Business Insights</li><li>Communication</li><li>Consultative Sales Management</li><li>Customer Relationship Management (CRM)</li><li>Customer Service Management</li><li>Decision Making</li><li>Leadership</li><li>Marketing</li><li>National Account Sales</li><li>Negotiation</li><li>Pitch Presentations</li><li>Results-Oriented</li><li>Sales Forecasting</li><li>Sales Management</li><li>Sales Process</li></ul><p></p></section>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Associate Director, Category Management serves as a strategic business partner to VP-level stakeholders, leading the development and execution of global category strategies within R&D Procurement. This role is accountable for translating business priorities into category strategies grounded in deep market intelligence, scientific understanding, and enterprise value creation.</p><br><p>The position requires demonstrated expertise in category strategy development (or equivalent strategic sourcing experience), with the ability to lead cross-functional teams, shape supplier ecosystems, and deliver measurable outcomes aligned to R&D objectives, including innovation, speed, quality, and cost.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Partner with VP-level R&D, scientific, and functional stakeholders to develop and execute global category strategies, ensuring alignment with pipeline, research, and development priorities.</li><li>Lead the development of comprehensive, multi-year category strategies informed by market intelligence, supplier capabilities, scientific trends, and business needs.</li><li>Apply deep category strategy expertise (or equivalent experience) to drive structured strategic sourcing, demand management, and value creation initiatives.</li><li>Build and maintain strategic supplier ecosystems across R&D categories, enabling innovation and long-term partnerships.</li><li>Define and deliver value drivers beyond cost (e.g., speed to clinic, quality, innovation, risk mitigation), aligned with R&D priorities.</li><li>Lead Supplier Relationship Management (SRM) strategies, including executive engagement, performance governance, and joint innovation initiatives.</li><li>Integrate ESG and sustainability considerations into category strategies and supplier selection processes.</li><li>Proactively identify and mitigate supply, operational, and regulatory risks across the category landscape.</li><li>Lead end-to-end sourcing execution, including strategy development, competitive events, negotiation, and contract execution.</li><li>Drive cross-functional project leadership, ensuring disciplined execution, stakeholder alignment, and measurable outcomes.</li><li>Lead, coach, and develop a team of managers, building category capability, strategic thinking, and organizational effectiveness.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree required; MBA or equivalent advanced degree strongly preferred.</li><li>Scientific background (e.g., life sciences, biology, chemistry, biomedical, or related field) strongly preferred, particularly for R&D-aligned categories.</li><li>Minimum of 10 years of experience in procurement, category management, or related strategic roles.</li><li>Demonstrated experience developing and implementing category strategies (or equivalent experience in strategic sourcing, consulting, or business strategy roles).</li><li>Experience supporting R&D, scientific, or technical organizations within the pharmaceutical, biotech, or life sciences industry strongly preferred.</li><li>Proven ability to operate at both strategic and execution levels across complex, global categories.</li><li>Strong financial and analytical acumen, including cost modeling, market analysis, and value quantification.</li><li>Executive presence with the ability to influence senior stakeholders and drive alignment across a matrixed organization.</li><li>Experience leading supplier negotiations and managing strategic supplier relationships at scale.</li><li>Strong leadership capabilities, including team development, change management, and cross-functional collaboration.</li><li>Excellent communication, problem-solving, and decision-making skills, with the ability to operate effectively in ambiguous and fast-paced environments.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Leads one or more platform teams; defines tactical and key strategic elements for middleware evolution serving multiple consumers. Accountable for performance, cost control, and reliability outcomes; escalations for distributed debugging and upgrade safety. Drives significant cross-team improvements to observability, SLOs, and resilience patterns. Engages stakeholders inside and outside the group; socializes migration plans and adoption playbooks.<br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p><strong>Key Responsibilities</strong></p><br><p><strong>Platform Software Development:</strong></p><br><ul><li><p>Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams.</p><br></li><li><p>Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk.</p><br></li><li><p>Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><br></li></ul><p><strong>Software Development and Coding - Design, Testing, and Optimization:</strong></p><br><ul><li><p>Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements.</p><br></li><li><p>Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code.</p><br></li><li><p>Leads code and/or functional reviews to drive improvements across a project.</p><br></li><li><p>Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas.</p><br></li><li><p>Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging.</p><br></li><li><p>Utilizes an analytic approach to conduct performance profiling and optimization of coding.</p><br></li><li><p>Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration.</p><br></li><li><p>Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><br></li></ul><p><strong>Software Architecture - Software System Structural Design:</strong></p><br><ul><li><p>Leads teams to design and develop software, systems, and services.</p><br></li><li><p>Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices.</p><br></li><li><p>Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards.</p><br></li><li><p>Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus.</p><br></li><li><p>Leads teams to implement performance optimization and scalability strategies in software design.</p><br></li><li><p>Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><br></li></ul><p><strong>Issue/Defect Collaboration - Software Products Support:</strong></p><br><ul><li><p>Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions.</p><br></li><li><p>Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues.</p><br></li><li><p>Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback.</p><br></li><li><p>Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication.</p><br></li><li><p>Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed.</p><br></li><li><p>Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><br></li></ul><p><strong>Practices and Standards Compliance - Security and Compliance:</strong></p><br><ul><li><p>Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards.</p><br></li><li><p>Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria.</p><br></li><li><p>Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><br></li></ul><p><strong>Development Operations - System Maintenance:</strong></p><br><ul><li><p>Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities).</p><br></li><li><p>Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><br></li></ul><p><strong>Core Responsibilities</strong></p><br><p><strong>Planning & Execution:</strong></p><br><ul><li><p>Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><br></li></ul><p><strong>Collaboration & Partnership:</strong></p><br><ul><li><p>Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><br></li></ul><p><strong>Problem Solving:</strong></p><br><ul><li><p>Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><br></li></ul><p><strong>Continuous Learning:</strong></p><br><ul><li><p>Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><br></li></ul><p><strong>Continuous Improvement:</strong></p><br><ul><li><p>Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><br></li></ul><p><strong>Performance and Development:</strong></p><br><ul><li><p>Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p><br></li></ul><br>Qualifications:<br><p>Career Level - M3</p><br> </div>
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<p><b>KEY DIMENSIONS: SCOPE & SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment & Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions & content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame & in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS </b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b> </li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries of operation, with strong communication skills</li><li><b>Role model</b> of PTW behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>