Female Nurse Jobs in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >As a Test &amp; Automation Engineer, your responsibilities will include the following:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Analyze and evaluate user requirements, specifications, and modules</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the strategy and design of tests</font></font></li> <li><font dir="auto" ><font dir="auto" >R receive the test environments</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop and implement testing tools</font></font></li> <li><font dir="auto" ><font dir="auto" >Create the test data, write the procedures</font></font></li> <li><font dir="auto" ><font dir="auto" >Execute the test cases, either manually or using test execution tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Record the results of the test execution</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in writing the synthesis report</font></font></li> <li><font dir="auto" ><font dir="auto" >Track the anomalies</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >tools</font></font></strong><font dir="auto" ><font dir="auto" > playwright, S l nium, Cypress, Robot Framework, Karate DSL, Postman.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of software development, preferably with new technologies (Java, Javascript, Node.JS, HTML, CSS);</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li>Vous tes dipl m Bac+5 cole d ing nieur (EMSI, ENSIAS, INSEA, INPT, EMI ) ou master universitaire ;</li> <li><font dir="auto" ><font dir="auto" >You have at least 2 years of experience.</font></font></li> </ul> <p> </p> <p>Join Us And Let's Play The Digital Game !</p> <p> </p></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of strengthening its teams, our client, specialized in the wiring sector, is recruiting a permanent Back Office Agent.</p><br><br><p>Your tasks:</p><br><br><p>• Ensure the management and follow-up of customer orders<br>• Ensure the proper administrative processing of orders<br>• Ensure the follow-up of deliveries and respect for deadlines<br>• Coordinate with sales, logistics, and production teams<br>• Process complaints and issues related to orders<br>• Update tracking spreadsheets and databases<br>• Prepare reports related to Back Office activity<br>• Ensure rigorous follow-up of client files</p><br><br> <br> Required profile : <p>Profile sought:<br>• Bachelor's degree (2-3 years of higher education) in Management, Business, or equivalent<br>• Minimum 2 years of experience in a similar role<br>• Experience in a wiring company is strongly desired<br>• Good command of office tools (Excel, ERP)<br>• Good level of French communication skills</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Foundever Group is recruiting for its site based in Casanearshore customer service advisors in call reception who will be responsible for providing technical assistance to customers experiencing difficulties, in a spirit of loyalty and satisfaction, by providing a complete and reliable response to their requests.</p><p>In this context, you will be responsible for:</p><ul><li>Answering customer calls;</li><li>Listening to and diagnosing their needs to provide them with the appropriate solution;</li><li>Applying defined processes and mastering the use of tools;</li><li>Reporting any information that helps identify a malfunction or improve a procedure;</li><li>Contributing to the smooth running of the service;</li><li>Ensuring that qualitative and quantitative objectives set by management are met.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Profile Sought</p><ul><li>Graduated with a Baccalaureate and above;</li><li>A good level of French (both spoken and written);</li><li>A sense of listening and service;</li><li>Good knowledge of computer tools;</li><li>Diligent, committed, punctual.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join for one of the integrated solutions for one of our Strategic Global Accounts to join our in Casablanca, Morocco for one of our South-west European operations.</p><p><br></p><p><br></p><ul ><li >Strong experience in logistics, freight forwarding, or supply chain operations is required. (Customer experience exposure in previous experiences is not mandatory)</li><li >Customer-centric mindset.</li><li >Good knowledge of MS Excel and experience working with multiple systems.</li><li >Fluency in English, French, and Arabic is required. Knowledge of Spanish would be an advantage.</li><li >Problem-solving and critical thinking skills.</li><li >Teamwork and team mindset.</li><li >Excellent interpersonal and communication skills.</li><li >Energetic, well-organized, self-initiated, and good coordination skills are a must.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a member of the system engineering team, you will be working on a range of projects, setting functional strategy &amp; developping diagnostic &amp; safety concepts related to powertrain functionalities s.a combustion, after-treatement, air-path, ...</p><p>YOUR RESPONSIBILITIES:</p><ul><li>Design of Safety, OBD and Diagnostic requirements to meet applicable standards (ex: Regulations, ISO-26262) &amp; production of related deliverables;</li><li>Identification of Safety/OBD/Diagnostic impacts generated by technical developments;</li><li>Definition of the requirements applicable to a specific project and ensuring the implementation;</li><li>Design of the related Integration Validation Plan;</li><li>Analysis and validation of IVP test results</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>YOUR PROFILE:</h3><ul><li>Engineering degree in embedded systems, mechatronics or related fields</li><li>Experience of &gt; 1 years in powertrain systems design &amp; engineering</li><li>Good knowledge of ICE &amp; HEV powertrains functions &amp; regulation Euro 7</li><li>Good communication &amp; collaborative skills</li><li>Good analytical skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Coordinator provides administrative assistance to Catering and Conference Service Managers assisting with contracts, BEO's, and office administration : Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails. Facilitate all aspects of internal Four Seasons Resort Meeting Program under the guidance of the Catering Manager . Maintain the various Catering file systems, both electronic and paper, including Account Files, Program Evaluation Database, Master binders for Banquet Event Orders and Resumes. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers. Periodically assist with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on quick sets or teardowns.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Develop the annual marketing and communication plan,</li><li>Plan marketing and communication actions,</li><li>Develop and manage the CRM strategy,</li><li>Oversee the optimization of brand visibility,</li><li>Analyze market data to identify trends, opportunities, and potential risks,</li><li>Ensure regular marketing watch on the market and its developments, as well as on the competition's positioning,</li><li>Negotiate and monitor the execution of contracts with communication agencies and various service providers, etc...</li></ul> <br> <br> Required profile : <p>Holding a Master's degree (Bac+5) in Marketing, Communication, or equivalent, you have at least 3 years of experience in a similar role, ideally in the automotive sector.</p><br><br><p>You have mastered marketing and communication tools and techniques, possess excellent writing and interpersonal skills, and are recognized for your creativity, organizational skills, your ability to manage projects, and to work in a team.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>We are looking for on behalf of our client (a telecom operator) a <strong>B2B Field Salesperson based in Fes.</strong></p><br><br><p><br><u>Main missions:</u></p><br><br><ul><li>Prospecting for new clients</li><li>Commercialize various products and services in the B2B segment</li><li>Provide weekly activity reporting</li></ul> <br> <br> Required profile : <ul><li>Bac+2 (Associate's degree or equivalent).</li><li>Good communication skills.</li><li>First experience in sales.</li><li>Remuneration: fixed salary + uncapped variable based on achieved objectives.</li><li>Position based in Fes.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Main Responsibilities</strong></p><ul><li>Coordinate and maintain the Project E-BOM based on the Generic BOM.</li><li>Collect, verify and validate all BOM Change Requests from BCI teams.</li><li>Ensure BOM compliance, data completeness and structural consistency in PLM.</li><li>Represent the BCI team in weekly BOM Commission meetings with PFDI.</li><li>Prepare and secure Sync 3 (Prototype) and Sync 5 (Serial) releases.</li><li>Create and manage ECOs and release-related data.</li><li>Monitor BOM quality KPIs and drive corrective actions.</li><li>Ensure alignment between Project BOM, Module BOM and Generic BOM.</li><li>Track BOM implementation and data consistency across PLM and BOM ecosystems.</li><li>Deliver weekly BOM status reporting to PMO and Generic BOM Pilot.</li></ul><p><strong>Qualifications Required Profile</strong></p><ul><li>Background in automotive engineering, industrial engineering or product lifecycle management.</li><li>Proven experience in BOM management, PLM environments and project coordination</li><li>Good understanding of: vehicle architecture and module structure, product configuration and variant management, part lifecycle and release processes.</li></ul><p><strong>Hard Skills (Technical &amp; Functional)</strong></p><ul><li>Strong knowledge of: E-BOM structures and logic, product configuration and variant management, part lifecycle and release management.</li><li>Proven experience with PLM systems, especially ENOVIA from Dassault Syst mes.</li><li>Ability to manage: initial BOM loading, BOM structuring, BOM evolution and change control.</li><li>ECO creation and lifecycle follow-up.</li><li>Strong understanding of: vehicle program organization, module and system decomposition, project BOM vs module BOM consistency.</li><li>Advanced use of Excel for: BOM analysis, reporting, data consolidation.</li><li>Experience using business intelligence tools such as SAP BI 4 from SAP.</li><li>Ability to work with: BOM Change Request files, PTA files, PowerTools, DocInfo, CODEP / EBOM viewers.</li><li>Knowledge of release workflows for prototype and serial phases.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Strong communication and stakeholder coordination skills.</li><li>Ability to lead and animate cross-functional meetings autonomously.</li><li>Structured and detail-oriented approach.</li><li>Strong reporting and synthesis capability.</li><li>Ability to work independently within a PMO governance framework.</li><li>Good understanding of project planning and delivery constraints.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Background in automotive engineering, industrial engineering or product lifecycle management.</li><li>Proven experience in BOM management, PLM environments and project coordination</li><li>Good understanding of: vehicle architecture and module structure, product configuration and variant management, part lifecycle and release processes.</li><li><strong>Hard Skills (Technical &amp; Functional)</strong>: Strong knowledge of: E-BOM structures and logic, product configuration and variant management, part lifecycle and release management. Proven experience with PLM systems, especially ENOVIA from Dassault Syst mes. Ability to manage: initial BOM loading, BOM structuring, BOM evolution and change control. ECO creation and lifecycle follow-up. Strong understanding of: vehicle program organization, module and system decomposition, project BOM vs module BOM consistency. Advanced use of Excel for: BOM analysis, reporting, data consolidation. Experience using business intelligence tools such as SAP BI 4 from SAP. Ability to work with: BOM Change Request files, PTA files, PowerTools, DocInfo, CODEP / EBOM viewers. Knowledge of release workflows for prototype and serial phases.</li><li><strong>Soft Skills</strong>: Strong communication and stakeholder coordination skills. Ability to lead and animate cross-functional meetings autonomously. Structured and detail-oriented approach. Strong reporting and synthesis capability. Ability to work independently within a PMO governance framework. Good understanding of project planning and delivery constraints.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Administrative and Financial Manager, you will be responsible for the accuracy of accounts and compliance with legal, tax, and social obligations.</p><br><br><p>Main tasks:</p><br><br><ul><li>Prepare periodic closing of accounts and management statements.</li><li>Supervise and control the work carried out by the accounting department.</li><li>Control tax and social declarations, and meet deadlines.</li><li>Manage treasury and ensure bank reconciliations.</li><li>Verify and validate accounting entries and analyze accounts.</li><li>Prepare the tax package and annual summary statements.</li><li>Monitor the portfolio of bills and checks.</li><li>Control payroll and supplier payment files.</li><li>Enforce and control compliance with the Financial Department's internal procedures.</li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) in Accounting, Finance, Audit, or equivalent.</li><li>Minimum 8 years of experience as a Chief Accountant, ideally in an industrial setting.</li><li>Proficiency in Sage and advanced Excel skills.</li><li>Strong technical skills and ability to manage a team.</li><li>Rigor, reliability, and organizational skills.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a talented Project Specialist to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Lead technical and industrial projects from feasibility study through commissioning and start-up.</li><li>Manage project scope, costs, timelines, resources, and risks.</li><li>Coordinate internal and external stakeholders, including Production, Quality, Maintenance, suppliers, and contractors.</li><li>Participate in the preparation of technical specifications, supplier consultations, and vendor follow-up.</li><li>Ensure compliance of installations with GMP, quality, safety, and regulatory requirements.</li><li>Oversee equipment qualification, validation, and acceptance activities.</li><li>Support continuous improvement initiatives and industrial performance optimization</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>Engineering degree in Industrial Engineering, Electromechanical Engineering, or a related field.</li><li>Minimum of 3 years of experience in industrial project management, preferably within the pharmaceutical industry.</li><li>Good knowledge of GMP requirements and regulated environments.</li><li>Strong expertise in cleanroom design and HVAC systems.</li><li>Knowledge of ISO 14644-4 and EU GMP Annex 1 requirements.</li><li>Proficiency in project management tools and technical documentation.</li><li>PMP certification is preferred.</li><li>Excellent coordination, organizational, and communication skills.</li><li>Strong analytical mindset, autonomy, and results-oriented approach.</li><li>Good command of both French and English.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>the Test Lead's main missions are:</p><br><br><p>• To lead and operationally manage their Squad, and support the development of their testers to meet the qualitative and quantitative objectives set by management.<br>• To define, organize, and conduct manual and automated test campaigns with the goal of ensuring quality.<br>• To create, execute, monitor, and maintain manual and automated tests related to UAT packs and Smoke tests based on technical and functional evolutions.<br>• To ensure overall validation of deliveries with the Business - To be the guarantor of the quality of production deliveries.<br>&nbsp;</p><br><br> <br> Required profile : <p>You have a <strong>Master's degree (Bac+4) or higher and 2 to 5 years of successful experience in a similar role</strong>.<br>Good command of English, both written and spoken (international team).</p><br><br><p>Good understanding of the testing cycle, from gathering user requirements to designing and executing tests, both manual and automatic.<br>• Strong command of agile methods.<br>• Proficiency in testing tools (knowledge of AzureDevops, JIRA…).<br>• Good knowledge of test automation tools: Selenium…<br>• Good knowledge of databases (SQL Server).<br>• Proficiency in reporting tools.<br>• Good knowledge of Web Services.<br>• Knowledge of scripting and development languages.<br>&nbsp;</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company established in more than 70 countries. Specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence, in an inclusive, collaborative and innovative environment.</p><p>Your mission as a Customer Advisor</p><p>Your main role will be to be our clients' privileged contact person. You will be responsible for:</p><ul><li>Accompanying prospects and clients in resolving problems or providing information.</li><li>Actively contributing to promoting our brand image and developing customer satisfaction.</li><li>Effectively managing complaints.</li><li>Being an ambassador for customer satisfaction!</li></ul><p>By what means?</p><p>Incoming calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p>What we offer you:</p><p>At Concentrix, we prioritize the recognition of our talents. Here are the unique benefits we offer to acknowledge your contribution:</p><ul><li>Remuneration and benefits:</li><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus from the 12th month</li><li>Special Eid al-Adha bonus</li><li>Flexible hours with the possibility of teleworking after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Social benefits:</li><li>Advantageous health insurance + CNSS/AMO</li><li>Supplementary retirement plan after one year</li><li>Optimal working conditions:</li><li>Initial and continuous training.</li><li>A work environment that values quality of life at work.</li><li>Opportunities for professional development.</li></ul><p>The profile we are looking for:</p><p>We are looking for talents who possess:</p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and with a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity for adopting new technologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfect command of French, both written and spoken.</li><li>Excellent communication skills, organized, autonomous, and with a positive attitude.</li><li>Proficiency in digital tools and a natural curiosity for adopting new technologies.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Position : Sales representative (French) Location: Remote At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions.<br> We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed.<br> As part of our growing Remote Sales &amp; Support team, we are looking for a motivated and skilled Sales Representative to ensure that our customers receive the best possible experience.<br> If you are a self-starter with a passion for sales and customer support, we'd love to hear from you!<br> Responsibilities: Efficiently handle a large number of calls, ensuring a high level of service Proactively provide in-depth details about our electric bikes, arrange appointments and manage deliveries Address customer concerns and objections diligently, ensuring their satisfaction and trust in our services Use proven selling techniques to turn potential customers into loyal clients Competitive salary with quarterly performance bonuses Friendly and supportive team.<br> Opportunity to work and grow professionally at an international level.<br> Ready to take the wheel of your career?<br> Join us at Whizz and pedal towards success!<br> Apply today!<br> Native/Fluent French speaker Excellent knowledge of English (C1-C2 level) 1+ years of experience in a sales role High-speed internet connection, personal computer, and headset Availability to work on the New York time zone schedule (shifts of 9 am - 6 pm or 2 pm - 11 pm New York Time) Exceptional problem-solving, negotiation, and customer service skills</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company, a leader in its field, whose operational excellence is at the heart of its concerns. Located in <strong>Casablanca, Morocco</strong>, this position of <strong>Senior Technical Engineer</strong> represents a unique opportunity to leverage your expertise and actively contribute to the performance of our facilities. You will join a structure where innovation and rigor are valued, and where your role will be crucial in the sustainability and efficiency of our processes.</p><br><br><p>The main objective of this role is to ensure the <strong>technical superiority</strong> of our operations. This involves proactive and strategic management of all aspects related to production, quality, safety, and maintenance. The goal will be to develop and optimize methods and tools to ensure <strong>maximum efficiency</strong>, flawless regulatory compliance, and continuous improvement. You will be responsible for the overall performance of strategic production equipment and technical teams, ensuring the achievement of objectives while maintaining high standards of safety and quality. Your strategic vision will allow us to anticipate technological changes and ensure long-term competitiveness.</p><br><br><p>On a daily basis, your responsibilities will revolve around several strategic areas:</p><br><br><ul><li>Manage the <strong>maintenance</strong> function, whether preventive or corrective, to ensure optimal equipment availability and minimize downtime.</li><li>Manage technical budgets, optimize operating and investment costs.</li><li>Implement and ensure strict adherence to quality policies within your scope, by managing continuous improvement initiatives and ensuring the conformity of products and processes.</li><li>Participate in the development of the company's technical strategy and its operational deployment.<br>Ensure compliance with current regulations and anticipate regulatory changes.</li><li>Supervise, motivate, and develop the skills of the technical teams under your responsibility.</li><li>Develop and implement robust safety strategies to prevent occupational and industrial risks, ensuring the protection of people and property.</li></ul> <br> <br> Required profile : <p>To excel in this position, a solid academic background is expected. A degree of <strong>Master's level (Bac +5) and above</strong> is required, ideally complemented by a specialization in key areas such as <strong>Production</strong> or <strong>Maintenance</strong>. This higher education will have provided you with an in-depth understanding of the technical and managerial challenges specific to our business sector.</p><br><br><p>The company is looking for an experienced personality with significant experience ranging between <strong>10 and 20 years</strong>. This period will have allowed you to develop sharp expertise in managing technical operations, ideally in similar industrial environments. Proven experience in managing technical teams and leading large-scale projects will be a major asset for success in this role.</p><br><br><p>Beyond your education and experience, several behavioral and technical skills are essential for success. You possess a developed <strong>strategic vision</strong>, a high <strong>analytical capacity</strong>, and a keen sense of decision-making. Your natural leadership allows you to unite and motivate teams, while demonstrating <strong>rigor</strong> and organization. Excellent communication, both written and oral, is essential for effective interaction with various stakeholders. Proficiency in computer tools and specific technical software is also expected.</p><br><br><ul><li><strong>Leadership and management</strong></li><li><strong>Project management</strong></li><li><strong>Results orientation</strong></li><li><strong>Adaptability and problem-solving</strong></li><li><strong>Knowledge of technical and regulatory standards</strong></li></ul><p>If you see yourself in this description and this professional challenge motivates you, do not hesitate to apply!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>KEY DIMENSIONS: SCOPE &amp; SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment &amp; Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a&nbsp; comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions &amp; content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame &amp; in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS&nbsp;</b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b>&nbsp;</li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries &nbsp;of operation, with strong communication skills</li><li><b>Role model</b> of PTW&nbsp;behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven&nbsp; track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>Regulatory Affairs Officer | Project Contract</p><br><br><p>Position based in Casablanca, occasional travel to Rabat</p><br><br><p>Main tasks:<br>• Prepare, compile, and monitor regulatory files<br>• Ensure product compliance with national and international requirements<br>• Ensure the application of standards, procedures, and best practices<br>• Carry out continuous regulatory monitoring<br>• Collaborate with internal teams (Quality, Production, R&amp;D)</p><br><br> <br> <br> Required profile : <p><br>• Bachelor's degree/Master's degree in Biology, Chemistry, Biochemistry, or equivalent<br>• Knowledge of current regulations (standards, certifications, approvals)<br>• Rigor, organization, analytical skills<br>• Good written and oral communication skills</p><br><br> <br><br> </div>

<p>Serve as a technical specialist in the maintenance and repair of electrical, cooling, plumbing, mechanical, and related equipment and systems. Ensure the store maintains a safe and secure environment for customers and visitors at all times. Perform general maintenance, repairs, and replacements of building systems, fixtures, and equipment, including mechanical, plumbing, electrical, carpentry, and painting work on a regular basis. Operate all tools and equipment in accordance with established safety procedures and guidelines. Respond promptly to all emergency maintenance calls and ensure completion of work. Perform preventive maintenance according to established schedules. Report any security breaches or concerns to management immediately and adhere to all security policies and procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of working in a maintenance department. Ability to work together in a team. Solid technical knowledge of electrical installations, repairs including machines and mechanical systems. Knowledge of working methods according to work focus.</p>

<p>At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to: Check email daily in order to receive inspection documents and guidelines; Attend inspections on time and communicate with supplier in a professional way; Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures; Fulfill inspection reports according with company procedures and time lines.</p><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with: Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more); Knowledge of AQL standards, as well as relevant safety and quality regulations; Good command of English (spoken and written); Great attention to detail and strong professional ethics.</p>

<p><strong>Responsibilities:</strong> Serve as a technical specialist in the maintenance and repair of electrical, cooling, plumbing, mechanical, and related equipment and systems. Ensure the store maintains a safe and secure environment for customers and visitors at all times. Perform general maintenance, repairs, and replacements of building systems, fixtures, and equipment, including mechanical, plumbing, electrical, carpentry, and painting work on a regular basis. Operate all tools and equipment in accordance with established safety procedures and guidelines. Respond promptly to all emergency maintenance calls and ensure completion of work. Perform preventive maintenance according to established schedules. Report any security breaches or concerns to management immediately and adhere to all security policies and procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of working in a maintenance department. Ability to work together in a team. Solid technical knowledge of electrical installations, repairs including machines and mechanical systems. Knowledge of working methods according to work focus.</p>