Financial Analyst Jobs in Morocco
2569 Jobs Found
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<span>Mission principale Le Directeur des Expéditions est responsable de l'ensemble des opérations d'expédition des produits finis vers les clients, les plateformes logistiques ou les filiales.<br> Il garantit le respect des délais de livraison, la qualité des expéditions, l'optimisation des coûts logistiques et la satisfaction des clients, tout en assurant la sécurité des opérations et la performance de ses équipes.<br> Principales responsabilitésPilotage des opérations d'expédition Définir et mettre en œuvre la stratégie des expéditions.<br> Superviser les opérations de préparation, de chargement et d'expédition.<br> Garantir le respect des délais de livraison et des engagements clients.<br> Assurer la disponibilité des moyens humains et matériels nécessaires aux expéditions.<br> Management des équipes Encadrer les responsables d'expédition, superviseurs et équipes opérationnelles.<br> Définir les objectifs individuels et collectifs.<br> Développer les compétences des collaborateurs.<br> Promouvoir une culture de performance, de sécurité et d'amélioration continue.<br> Gestion des transporteurs Sélectionner, piloter et évaluer les prestataires de transport.<br> Négocier les contrats et suivre leur exécution.<br> Optimiser les coûts de transport.<br> Veiller au respect des niveaux de service (SLA).<br> Optimisation des flux logistiques Améliorer les processus d'expédition afin de réduire les délais et les coûts.<br> Optimiser les plans de chargement et les tournées lorsque nécessaire.<br> Participer aux projets de digitalisation des flux logistiques.<br> Déployer les outils Lean, Six Sigma ou toute autre démarche d'amélioration continue.<br> Qualité, sécurité et conformité Garantir le respect des procédures qualité.<br> Veiller au respect des normes HSE.<br> Assurer la conformité documentaire des expéditions nationales et internationales.<br> Gérer les réclamations liées aux expéditions et mettre en œuvre les actions correctives.<br> Pilotage de la performance Définir et suivre les indicateurs de performance (KPI).<br> Produire les reportings à destination de la Direction.<br> Analyser les écarts et proposer des plans d'amélioration.<br> Participer à l'élaboration du budget logistique.<br> Indicateurs de performance (KPI) Taux de livraison à l'heure (OTD).<br> Taux de service client.<br> Taux d'erreurs d'expédition.<br> Coût logistique par expédition.<br> Productivité des équipes.<br> Temps moyen de préparation et de chargement.<br> Taux de réclamations clients.<br> Taux d'accidents de travail.<br> Respect du budget.<br> Profil recherchéFormation Bac+5 en Logistique, Supply Chain, Génie Industriel, Transport ou équivalent.<br> Expérience Minimum 10 ans d'expérience en gestion des expéditions.<br> Au moins 5 ans dans une fonction managériale d'encadrement d'équipes importantes.<br> Expérience dans un environnement industriel, FMCG, distribution, automobile ou grande logistique fortement appréciée.<br> Compétences techniques Excellente maîtrise des opérations logistiques et des expéditions.<br> Connaissance des réglementations du transport national et international.<br> Maîtrise des ERP (SAP, Oracle, Microsoft Dynamics, etc.<br>). Bonne maîtrise des WMS et TMS.<br> Maîtrise des indicateurs Supply Chain.<br> Solides compétences en gestion budgétaire.<br> Bonne connaissance des Incoterms et des procédures douanières (pour les activités export).<br></span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>A breath of fresh air on the oceanfront, </span></span><b><span>Four Seasons Hotel Casablanca</span></b><span><span> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</span></span></p><br><br><br><p><span><span>Four Seas</span><span>ons Casablanca is looking for </span><span>an Executive Housekeeper</span></span><span><span>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.</span></span></p><br><br><br><p><span><span>Work on a team built on mutual respect, collaboration, e</span><span>xcellent service and passion</span><span>. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</span></span></p><br><br><br><p><b><span>BASIC PURPOSE:</span></b></p><br><br><br><p><span>Manages the staff and controls the activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness. Direct the efforts of the Laundry/Valet Department.</span></p><br><br><br><p><b>ESSENTIAL FUNCTIONS:</b></p><br><br><br><p>1. Manages the staff of the Housekeeping Department. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Ensures communications and follow-up on any problems, guest requests or special requirements.</p><br><br><p>2. Establishes detailed cleaning and preventive maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.</p><br><br><p>3. Sets and maintains high standards of cleanliness. Assigns staff to complete the needed activities for the day. Monitors staff’s activities to assure that standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily. Works directly with outside contracted companies to assure quality and timeliness of work.</p><br><br><p>4. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</p><br><br><p>5. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p><br><br><p>6. Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Uniforms, Linen, Guest Supplies, Cleaning Supplies and Contract Services.</p><br><br><p>7. Establishes and maintains accurate inventory records. Participates in periodic Linen, Uniform and Supplies Inventories.</p><br><br><p>8. Recommends appropriate actions passed on results of inventory. Assures that equipment is properly maintained. Prepares annual budget for labor and operating expense. Proposes items to be included in annual Capital Plan.</p><br><br><p>9. Assures effective operation of the Laundry/Valet Department. Assists the department when needed.</p><br><br><p>10. Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees. Responds swiftly and effectively in any hotel emergency or safety situation.</p><br><br><p>11. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>12. Works harmoniously and professionally with co-workers and supervisors.</p><br><br><br><p><b><span>The primary requirements for this position are:</span></b></p><br><br><ul><li>College degree preferably specializing in hotel management experience is strongly preferred</li><li>Minimum of 3-4 years’ experience in Housekeeping Department Head position.</li><li>Excellent communication skills in French and English and a strong, innovative mindset where there is no box!</li><li>Strong community relations</li><li>The ability to react and adjust to changing business environments and lead the team in ensuring efficient financial management of the business</li><li>Ability to motivate and lead a large team</li></ul><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><b>About the location:</b><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.<br>Four Seasons Casablanca is looking for Communication Agent who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.<br><p><b>About the role :</b></p><br><br><ul><li><span>Answers phone & chat inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions. </span></li><li><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with business centre, high-speed Internet service, telephone and hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. </span></li><li><span>Ensure wake up requests are accurately recorded and delivered without fail. </span></li><li><span>Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines. </span></li><li><span>Monitors and responds to hotel fire control panel and emergency and safety situations in an efficient and professional manner. </span></li><li><span>Accepts and delivers wake-up calls, messages in a timely manner. </span></li><li><span>Complete the guests' profiles</span></li><li><span>Other duties as assigned </span></li></ul><b>Skills:</b><br><br><ul><li><span>Previous luxury hotel experience preferred. </span></li><li><span>Must have excellent customer service and guest contact skills. </span></li><li><span>Candidates must have a degree in hospitality, or similar. </span></li><li><span>Strong communication skills - both written and oral - are required in English, French, and Arabic. Additional language preferred. </span></li><li><span>You must possess the ability to cope with stress and to work in a high volume operation. </span></li><li><span>You must also be able to multi-task and complete tasks by established deadlines. </span></li></ul><br><ul><li><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</li></ul><br><u>Learn more about what is like to work at Four Seasons – Visit us:</u><br>https://jobs.fourseasons.com<br>https://www.linkedin.com/company/four-seasons-hotels-and-resort<br>https://www.facebook.com/Fourseasonsjobs<br>https://twitter.com/FourSeasonsJobs<br><b>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</b><br><br><br><br><br><br><br> </div>
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<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></li><li><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></li><li><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></li><li><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></li><li><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></li><li><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></li><li><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively</span></span></span></span></li><li><span><span>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></li><li><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></li><li><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></li><li><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></li></ul><br>.
<br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in French ,English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
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<strong>About Wahed:</strong> <br>Wahed is a global financial technology company headquartered in New York, dedicated to making ethical, Shariah-compliant investing accessible to everyone. With over $2bn in assets under management and regulatory licences across nine countries — including the United States, United Kingdom, United Arab Emirates, Malaysia, Indonesia, India, Nigeria, Mauritius and South Africa — Wahed serves a growing global client base through technology-led, values-based wealth management<br>
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<p><strong>Job Brief:<br></strong>Wahed is seeking an Operations Associate to support the launch and establishment of its operations in Casablanca, Morocco. This is an opportunity for a motivated early-to-mid career professional to work closely with Wahed’s global country launch team and help build the local foundation for a leading global Islamic fintech platform.</p><br>
<p>The successful candidate will coordinate company setup activities, work with local advisors and service providers, support regulatory and administrative processes, and ensure the smooth execution of launch milestones. The role suits someone highly organised, commercially minded, detail-oriented and comfortable managing multiple stakeholders</p><br>
<br><br><p><b>Job Description:</b></p><br><ul>
<li>Support the establishment of Wahed’s Morocco entity, including incorporation processes, documentation and local requirements.</li>
<li>Coordinate with lawyers, accountants, corporate service providers, banks, regulators and other external partners.</li>
<li>Assist with opening corporate bank accounts and managing administrative requirements during the setup phase.</li>
<li>Support regulatory, licensing and compliance activities with the global legal and compliance teams.</li>
<li>Maintain project trackers, timelines and action lists for the Morocco launch plan.</li>
<li>Help coordinate local hiring, office setup, vendors and operational infrastructure.</li>
<li>Conduct market research and gather local insights to support launch planning.</li>
<li>Prepare reports, updates and documentation for the global launch team.</li>
</ul><br><p><b>Job Specification:</b></p><br><ul>
<li>Bachelor’s degree in Business Administration, Law, Finance, Economics or a related field.</li>
<li>Approximately 2–5 years’ experience in operations, consulting, legal or corporate services, banking or fintech.</li>
<li>Strong organisational and project management skills with excellent attention to detail.</li>
<li>Comfortable navigating company registration, administrative processes and local business requirements.</li>
<li>Strong written and verbal communication in French and English; Arabic highly desirable.</li>
<li>Self-starter able to work independently while reporting into a global team.</li> </ul><strong>Preferred Experience:</strong><br>
Experience with Moroccan government entities, regulators, banks or professional service firms.
Exposure to fintech, financial services, startups or other regulated industries.
Experience supporting market entry, company launches or new business setup projects. <strong>Reporting & Location:</strong><br>
Reports to Wahed Global Country Launch Team, working closely with regional and functional leaders across operations, legal, compliance, product and finance.
Location: Casablanca, Morocco (local hire).
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<br>Company Description<br><br><p>Pourquoi travailler chez Accor ?<br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Job Description<br><br><p><strong>People & Culture Manager – Pullman Bouskoura</strong></p><br><p>At <strong>Pullman Bouskoura </strong>, people are at the heart of everything we do. We are looking for an experienced and dynamic <strong>People & Culture Manager </strong>to lead our hotel’s human resources agenda and help bring our vibrant, performance-driven culture to life.</p><br><p>Reporting directly to the General Manager, this is a key senior leadership role. You will partner closely with the Executive Committee and Department Heads to create an engaging, inclusive, and high-performing workplace aligned with Pullman and Accor's premium standards.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Strategic Advisory: </strong>Act as a trusted People & Culture advisor to leaders and team members, fostering a collaborative and modern work environment.</li><li><strong>Talent Acquisition & Integration: </strong>Lead premium recruitment, onboarding, and induction strategies to ensure an exceptional, welcoming candidate and employee journey.</li><li><strong>Talent Development & Learning: </strong>Drive high-potential talent development, training initiatives, and succession planning, supporting internal growth and regional career progression within the Accor network.</li><li><strong>Culture & Well-being: </strong>Shape and embed the Pullman brand culture, championing diversity, equity, inclusion, and robust workplace wellbeing initiatives (perfectly aligned with our green and refreshing environment).</li><li><strong>HR Operations & Compliance: </strong>Ensure accurate payroll administration, HR reporting, and strict compliance with <strong>Moroccan labor law </strong>and Accor internal standards.</li><li><strong>Performance & Employee Relations: </strong>Support performance management, constructively manage employee relations, and promote positive social dialogue with staff representatives</li></ul><br>Qualifications<br><br><ul><li><strong>Experience: </strong>Proven experience as an HR Manager, People & Culture Manager, or HR Business Partner, ideally within a 5-star hotel, resort, or premium service environment in Morocco or internationally.</li><li><strong>Expertise: </strong>Deep knowledge of <strong>Moroccan labor law </strong>and local payroll practices.</li><li><strong>Language Skills: </strong>Full professional proficiency in <strong>French </strong>and <strong>English </strong>is required. Fluency in <strong>Arabic </strong>is highly preferred to engage with local teams and partners.A modern leader with strong interpersonal skills, high emotional intelligence, and a results-oriented mindset. You are passionate about developing people in a premium resort and wellness-oriented destination.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Finalité de la fonction:</strong></p><br><p>Assurer le pilotage opérationnel et accompagner les managers d’une unité managériale pour répondre aux objectifs fixés par la maison-mère et ASM.</p><br><p><span><strong> Activités Principales:</strong></span></p><br><p><strong> Management d’équipe : </strong></p><br><ul><li> Fixe les objectifs des managers à travers des entretiens formalisés</li><li>Evalue les performances des managers (techniques, commerciales, qualitatives, comportementales)</li><li>Contrôle l’adhérence au planning des managers</li><li>Analyse avec les managers les performances individuelles des collaborateurs de son UM (techniques, commerciales, qualitatives, comportementales) et contrôle la mise en place des plans d’actions d’amélioration</li><li>Selon les périmètres, définit les niveaux de délégation et pouvoirs</li></ul><p><strong> Pilotage d’activité : </strong></p><br><ul><li>Traduit les objectifs de l’unité managériale en programmes d’actions détaillés</li><li>Accompagne les managers dans la définition de la stratégie et du planning de traitement des activités </li><li>Définit et met en œuvre l’organisation de travail de l’unité managériale et les responsabilités des managers </li><li>Gère selon les périmètres la capacité de production de l’UM et identifie les risques de rupture de charge de l’équipe</li><li>Pilote les KPI de l’UM et s’assure de leur appropriation à tous les niveaux de son UM </li></ul><p><strong>Interface avec le support aux opérations :</strong></p><br><ul><li>Selon les périmètres, propose des évolutions organisationnelles pour son UM au responsable opérationnel (et au directeur de filière sur certains périmètres) et les met en œuvre avec l’hypervision</li><li>Anime des points de coordination avec les équipes métier, qualité et hypervision (congé, planning des contrôles…)</li><li>Alerte l’hypervision en cas d’anomalies </li></ul><p><strong> Reporting et relations avec les maisons-mères : </strong></p><br><ul><li>Constitue le relais d’information ascendante et descendante avec sa hiérarchie et la direction générale ASM</li><li>Remonte à sa hiérarchie un reporting d’activité et les points d’avancement des plans d’actions </li><li>Participe à certains comités opérationnels avec les maisons-mères (atteinte des effectifs, déploiement des outils) </li></ul><p><strong> Gestion des chantiers transverses : </strong></p><br><ul><li>Est force de proposition pour identifier des pistes d’amélioration (processus métier, argumentaire, formation)</li><li>Participe à des chantiers organisationnels internes (projets d’amélioration continue)</li><li>Représente son périmètre dans divers comités et/ou événements</li><li>Selon les périmètres, coanime en tant que formateur occasionnel des formations </li></ul><p><strong>Compétences techniques/fonctionnelles:</strong></p><br><ul><li>Connaissance du domaine des assurances</li><li>Connaissance de la gestion d’un centre de relation client</li><li>Connaissance des outils de bureautique</li></ul><p><strong>Compétences transversales:</strong></p><br><ul><li>Orientation client</li><li>Capacité d'influence / communication</li><li>Courage et intégrité</li><li>Esprit d’équipe</li></ul><span><strong>Profil recherché :</strong></span><p><span>De formation supérieure de <strong>Bac + 4/ 5</strong> avec une <strong>spécialisation en Management</strong>, <strong>vous avez 4 ans d’expérience dans un poste similaire ( chef de plateau ,Responsable d'activité.</strong>..) :</span></p><br><ul><li>Maîtrisez les fondamentaux de management et de l'encadrement de grandes équipes,</li><li>Posséder une expérience dans un poste similaire (Chef de projet, Responsable Opérationnel d'activité, Chef de plateau...) en centre de relation client de <strong>minimum</strong> 4 ans.</li><li>Avez une capacité à avoir une vision de l'ensemble des enjeux de la direction et y faire adhérer vos équipes,</li><li>Avez une capacité à agir dans un environnement complexe et à coordonner des actions stratégiques,</li><li>Êtes autonome et pragmatique,</li><li>Avez l’esprit du détail, d’analyse, de synthèse et d’anticipation,</li><li>Avez un sens des responsabilités aigu et un esprit d’équipe,</li><li>Avez une excellente faculté d’écoute et de communication,</li><li>Maîtrisez parfaitement la langue française.</li></ul> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b><span>Graphic Designer (Cluster Role)</span></b></p><br><br><br><p><b><span>About Four Seasons Morocco Collection</span></b></p><br><br><p><span><span>The Four Seasons Morocco Collection brings together three exceptional properties, each offering a distinctive luxury hospitality experience in Morocco's most iconic destinations:</span></span></p><br><br><ul><li><p><b><span>Four Seasons Hotel Casablanca</span></b><span><span>, a contemporary oceanfront retreat in Morocco's economic capital.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Four Seasons Resort Marrakech</span></b><span><span>, a tranquil resort oasis blending Moroccan tradition with modern luxury.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Four Seasons Hotel Rabat at</span><span>Kasr</span><span>Al Bahr</span></b><span><span>, a landmark destination where history, heritage, and contemporary elegance converge.</span></span></p><br><br></li></ul><br><p><span><span>Together, these properties</span><span>represent</span><span>the finest standards of luxury hospitality, delivering unforgettable experiences to guests while</span><span>maintaining</span><span>Four Seasons' commitment to excellence, innovation, and genuine service.</span></span></p><br><br><br><p><b><span>About Four Seasons</span></b></p><br><br><p><span><span>Founded in 1960, Four Seasons continues to define the future of luxury hospitality through extraordinary experiences, exceptional quality, and personalized service. Currently operating hotels and private residences around the world, Four Seasons consistently ranks among the world's most admired luxury brands and best places to work.</span></span></p><br><br><br><p><b><span>Graphic Designer (Cluster Role)</span></b></p><br><br><p><span><span>The</span></span><b><span>Graphic Designer (Cluster Role)</span></b><span><span>is responsible for</span><span>developing and executing creative visual solutions that support the marketing, communications, public relations, sales, food and beverage, spa, and guest experience</span><span>objectives</span><span>across the</span></span><b><span>Four Seasons Morocco Collection</span></b><span><span>, including Casablanca, Marrakech, and Rabat.</span></span></p><br><br><p><span><span>This</span><span>role will create compelling visual content and communication materials for both digital and print applications, ensuring all assets reflect Four</span><span>Seasons</span><span>brand standards while</span><span>showcasing</span><span>the unique identity of each property.</span></span></p><br><br><p><span><span>Working closely with the Marketing and Communications teams across the Collection, the Graphic Designer will support storytelling, campaigns, promotions, partnerships, events, and internal communications through innovative and engaging design.</span></span></p><br><br><br><br><br><p><b><span>What</span><span>You Will</span><span>Do:</span></b></p><br><br><p><span><span>Assisting with Design Production: Creating and</span><span>modifying</span><span>visual elements like images, layouts, and social media content.</span></span></p><br><br><p><span><span>Collaborating with Teams: Working with the art director and other team members to develop and refine designs, ensuring consistency with brand guidelines.</span></span></p><br><br><p><span><span>Learning and Development: Gaining experience with</span><span>design software</span><span>, industry trends, and design principles.</span></span></p><br><br><p><span><span>Meeting Deadlines: Managing time effectively and prioritizing tasks to meet project deadlines.</span></span></p><br><br><p><span><span>Attention to Detail: Ensuring accuracy and quality in all design work.</span></span></p><br><br><p><span><span>Conceptualization and Presentation: Developing design concepts and presenting them to team members.</span></span></p><br><br><p><span><span>Develop and design marketing, communications, and promotional materials for the Four Seasons Morocco Collection.</span></span></p><br><br><p><span><span>Create visual assets for online and offline channels including advertisements, brochures, flyers, posters, invitations, menus, and signage.</span></span></p><br><br><p><span><span>Design engaging content for websites, social media platforms, email campaigns, digital displays, and other digital marketing initiatives.</span></span></p><br><br><p><span><span>Produce collateral for</span><span>the</span><span>cluster</span><span>hotel</span><span>s</span><span>outlets including restaurants, bars,</span><span>spa</span><span>, meetings and events, and seasonal activations.</span></span></p><br><br><p><span><span>Ensure all creative materials align with Four Seasons global brand guidelines and visual identity standards.</span></span></p><br><br><p><span><span>Collaborate with Marketing, Communications, Public Relations, Sales, Events, Spa, Culinary, and Operations teams to develop creative concepts and campaigns.</span></span></p><br><br><p><span><span>Adapt global and regional campaign assets for local market needs and property-specific initiatives.</span></span></p><br><br><p><span><span>Partner with photographers, videographers, printers, and production vendors when</span><span>required</span><span>.</span></span></p><br><br><p><span><span>Assist</span><span>in the development of visual storytelling initiatives highlighting guest experiences, culinary experiences, wellness offerings, and destination-driven content.</span></span></p><br><br><br><p><b><span>What</span><span>You</span><span>Bring:</span></b></p><br><br><p><span><span>Proficiency</span><span>in Design Software: Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.</span></span></p><br><br><p><span><span>Design Principles:</span><span>Understanding of</span><span>typography, color theory, and layout composition.</span></span></p><br><br><p><span><span>Communication Skills: Ability to clearly communicate design ideas and collaborate effectively.</span></span></p><br><br><p><span><span>Creativity and Problem-Solving: Developing innovative design solutions and</span><span>adapting to</span><span>feedback.</span></span></p><br><br><p><span><span>Time Management: Ability to prioritize tasks and meet deadlines.</span></span></p><br><br><p><span><span>Education/Experience: A degree or relevant experience in graphic design or</span><span>a related</span><span>field.</span></span></p><br><br><p><span><span>Diploma or</span><span>Bachelor's Degree in Graphic Design</span><span>, Visual Communications, Creative Arts, Marketing, or</span><span>a related field</span><span>.</span></span></p><br><br><p><span><span>Minimum 2-4 years of experience in graphic design, creative services, hospitality, luxury, lifestyle, or agency environments.</span></span></p><br><br><p><span><span>Strong portfolio</span><span>demonstrating</span><span>expertise</span><span>in print, digital, and brand communication design.</span></span></p><br><br><p><span><span>Experience with Canva, Figma, or other creative platforms is an advantage.</span></span></p><br><br><p><span><span>Experience creating assets for both digital and print production.</span></span></p><br><br><p><span><span>Good</span><span>organizational and project management skills.</span></span></p><br><br><p><span><span>Ability to work independently while collaborating effectively with multiple stakeholders.</span></span></p><br><br><p><span><span>Ability to manage multiple projects across three properties in a fast-paced environment.</span></span></p><br><br><p><span><span>Passion for luxury hospitality, travel, lifestyle, and premium brand experiences.</span></span></p><br><br><p><span><span>Good</span><span>reading</span><span>, writing, and verbal communication skills in English.</span></span></p><br><br><p><span><span>French is</span><span>required</span><span>; Arabic is highly desirable.</span></span></p><br><br><p><span><span>Willingness to travel occasionally between Casablanca, Marrakech, and Rabat.</span></span></p><br><br><br><br><p><b><span>What</span><span>We</span><span>Offer:</span></b></p><br><br><ul><li><p><span><span>Competitive salary and comprehensive benefits package.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent training and professional development opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee</span><span>dining</span><span>benefits</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Opportunities for growth within one of the world's leading luxury hospitality brands.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>A collaborative and creative work environment focused on innovation and excellence.</span></span></p><br><br></li></ul><br><br><p><b><span>Work Type:</span></b></p><br><br><p><b><span>Full-Time</span></b></p><br><br><p><b><span>Location:</span></b><span><span>Four Seasons Hotel Casablanca, Morocco</span></span></p><br><br><br><p><b><span>Join Our Team</span></b></p><br><br><p><span><span>Join a team built on mutual respect, collaboration, creativity, and</span><span>a commitment</span><span>to excellence. The Four Seasons Morocco Collection offers an inspiring environment where talent is nurtured, ideas are valued, and exceptional guest experiences are brought to life through creativity and innovation.</span></span></p><br><br><p><b><span>What to Expect: You Will...</span></b></p><br><br><ul><li><p><span><span>Be a champion of the Golden Rule:</span><span>Treat other the way you would like to be treated</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be part of a collaborative team with opportunities to learn, grow, and develop.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Have the opportunity to</span><span>work on diverse and exciting projects across three iconic destinations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Take pride in creating world-class visual experiences that elevate luxury hospitality.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be recognized and rewarded for creativity, innovation, and excellence.</span></span></p><br><br></li></ul><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>ORDER TAKER JOB DESCRIPTIONS</span></span></p><br><br><br><ul><li><p><span><span>Take guest orders, communicate special requests to the kitchen, and coordinate </span><span>delivery</span><span> of orders and complementary in-room amenities according to Four Seasons Standards.</span></span></p><br><br></li><li><p><span><span>Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods.</span></span></p><br><br></li><li><p><span><span>Upsell </span><span>additional</span><span> services and products </span><span>to</span><span> maximize revenues.</span></span></p><br><br></li><li><p><span><span>Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; Private Bar and beverage food quality; guestroom by Room Service Servers </span><span>in a timely manner</span><span> to ensure proper food and beverage quality; properly and accurately close guest checks; record guest charges and gratuities.</span></span></p><br><br></li><li><p><span><span>Anticipate guest needs, </span><span>ascertain</span><span> satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.</span></span></p><br><br></li><li><p><span><span>Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from </span><span>kitchen</span><span> and delivered in a prompt and </span><span>accurate</span><span> fashion.</span></span></p><br><br></li><li><p><span><span>Maintain and file logs of amenity deliveries, table retrievals and private bar service requests.</span></span></p><br><br></li><li><p><span><span>Update Opera with guest preferences collected and </span><span>maintain</span><span> regular reports to review in-house and arriving VIPs with special requests/set-ups.</span></span></p><br><br></li><li><p><span><span>Comply with</span><span> Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as </span><span>set forth in</span><span> Empact.</span></span></p><br><br></li><li><p><span><span>Work harmoniously and professionally with co-workers and supervisors.</span></span></p><br><br></li><li><p><span><span>Stock and order paper (cups, tags, straws </span><span>etc</span><span>) and office (</span><span>Micros</span><span> paper, printing paper, amenity cards, breakfast </span><span>doorknob</span><span> menus </span><span>etc</span><span>) supply items.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> in setting tray tables for delivery.</span></span></p><br><br></li><li><p><span><span>Work closely with </span><span>the housekeeping</span><span> coordinator to handle in-room guest requests simultaneously and seamlessly.</span></span></p><br><br></li><li><p><span><span>Use</span><span>HotSOS</span><span> to dispatch staff </span><span>to</span><span> guestroom (and residential) floors to complete the </span><span>needed</span><span> request.</span></span></p><br><br></li><li><p><span><span>Use Opera reports to prepare for hotel guests; share communication with team and beyond </span><span>regarding</span><span> preferences; update records/profiles etc.</span></span></p><br><br></li><li><p><span><span>Coordinate with banquets when special deliveries are requested from an event to the guest room (</span><span>i.e.</span><span> midnight snack for bride and groom </span><span>etc</span><span>).</span></span></p><br><br></li><li><p><span><span>Complete cashiering duties as per guideline daily.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> in preparing regular </span><span>Avero</span><span> reports to analyze performance and adjust strategy according to guest preferences.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span> with payroll reporting.</span></span></p><br><br></li><li><p><span><span>Have excellent Food & Beverage product knowledge and be able to be assertive and provide alternatives and solutions to guests’ inquiries / problems / suggestions.</span></span></p><br><br></li><li><p><span><span>Liaise with the Kitchen shift leader whenever in doubt about any </span><span>guests'</span><span> requests which </span><span>are</span><span> out of the menu / extraordinary, prior to confirming with the guests.</span></span></p><br><br></li><li><p><span><span>Be able to use Open table and appropriately take a guest’s reservation for any of our food and beverage outlets</span></span></p><br><br></li></ul><br><p><b><span>Standard Duties:</span></b></p><br><br><ul><li><p><span><span>To provide a friendly and professional service that always exceeds </span><span>guests’</span><span>expectations</span><span>.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> in phone coverage with other departments.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> the department to upkeep relevant </span><span>noticeboards</span><span>.</span></span></p><br><br></li><li><p><span><span>Prepare related paperwork for new hires.</span></span></p><br><br></li><li><p><span><span>Requires knowledge and the ability to </span><span>operate</span><span> computer equipment including word processing and spreadsheet software plus other systems (</span><span>i.e.</span><span> Opera, Windows, Bayan payroll and analysis reports </span><span>etc</span><span>).</span></span></p><br><br></li><li><p><span><span>To accept responsibility for the </span><span>health,</span><span>safety</span><span> and welfare of all areas of the department, </span><span>guests</span><span> and employees and to respond properly </span><span>to</span><span> any hotel </span><span>emergency</span><span>.</span></span></p><br><br></li><li><p><span><span>To safeguard guests and employees with knowledge and application of health and safety, accident prevention, fire drills and first aid.</span></span></p><br><br></li><li><p><span><span>To ensure you read the hotel's employee handbook and understand and adhere to its rules and regulations, particularly the policies and procedures relating to Fire, Hygiene, </span><span>Health</span><span> and Safety.</span></span></p><br><br></li><li><p><span><span>To undertake other duties and responsibilities which, while outside the normal routine, will be within the position's overall scope.</span></span></p><br><br></li><li><p><span><span>To report for duty punctually wearing the correct uniform/attire and name badge. To </span><span>maintain</span><span> a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</span></span></p><br><br></li><li><p><span><span>Wear hair restraint/hat, gloves, apron, </span><span>jacket</span><span> and closed-toed shoes while on duty.</span></span></p><br><br></li><li><p><span><span>To </span><span>comply with</span><span> local legislation as </span><span>required</span><span>.</span></span></p><br><br></li><li><p><span><span>To </span><span>maintain</span><span> good working relationships with your colleagues and all other departments through working by The Golden Rule.</span></span></p><br><br></li><li><p><span><span>To respond to any changes in the department as dictated by the needs of </span><span>industry</span><span>, </span><span>company</span><span> or hotel.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</span></span></p><br><br></li><li><p><span><span>To conduct and attend training sessions as outlined.</span></span></p><br><br></li><li><p><span><span>Perform other tasks or projects as assigned by the Director of Food & Beverage or In-Room Dining Manager.</span></span></p><br><br></li><li><p><span><span>Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</span></span></p><br><br></li></ul><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span>We are</span><b><span> One Team. </span></b><span>We</span><b><span> make it happen. </span></b><span>We are</span><b><span> Unstoppable.</span></b></p><br><p><span>Babel est une multinationale espagnole qui compte à peu près de 3000 employés dans le monde présente déjà dans 4 continents qui offre des services en technologies nouvelles visant à accompagner les grandes organisations dans leur processus de transformation digitale.</span></p><br><p><b>Quel est notre plan stratégique ?</b></p><br><p>Nous regardons vers l'avenir ! Notre plan stratégique Hyperspace 2029 promet d'être un voyage passionnant, plein d'opportunités de croissance et de développement professionnel. Atteindre un chiffre d'affaires de 1 milliard d'euros, un défi que nous sommes sûrs de relever grâce à la collaboration et au talent de notre équipe, sera une autre histoire de succès que nous écrirons ensemble.</p><br><p><b><b>Quel profil nous recherchons?</b></b></p><br><p><b>Développeur Android </b></p><br><p>Le Développeur Android est chargé de <b>concevoir, développer et maintenir des applications mobiles Android</b> performantes et sécurisées. Il travaille en collaboration avec les équipes produit, UX/UI et backend.</p><br><p><b>Missions principales :</b></p><br><ul><li>Développer et maintenir des applications Android en <b>Kotlin / Java</b>.</li><li>Intégrer des API REST et services backend.</li><li>Participer à la conception technique et à l’architecture des applications.</li><li>Réaliser les tests, corriger les bugs et optimiser les performances.</li><li>Assurer la qualité, la sécurité et la maintenabilité du code.</li><li>Participer aux revues de code et aux déploiements.</li><li>Travailler dans un environnement <b>Agile / Scrum</b>.</li></ul><p><b>Compétences :</b> Kotlin, Java, Android SDK, Android Studio, API REST, Git, Gradle, tests unitaires, architectures MVVM/Clean Architecture.</p><br><p><span><b>Que proposons-nous ?</b></span></p><br><p><span><b>Babel, the great way to achieve the success.</b></span></p><br><p><br><span>Veux-tu faire partie d'une équipe en expansion, engagée et innovante qui fait l'histoire chaque jour ? Chez Babel, nous t'accompagnons sur le chemin du succès. Nous croyons au talent des personnes et nous voulons le valoriser en vous offrant un excellent environnement de travail basé sur la collaboration et la solidarité.<br>Travailler chez Babel, c'est bien plus que travailler dans une entreprise, c'est rejoindre une équipe de personnes avec une mission partagée et un modèle d'entreprise axé sur les valeurs.<br>De plus,</span></p><br><ul><li><span>Nous investissons dans la formation de nos Babelievers.</span></li><li><span>Nous investissons dans ta santé physique et émotionnelle. (Assurance Maladie Privée / Assurance Vie, Plan de retraite).</span></li><li><span>Nous investissons également dans ton temps libre (Team building, Happy Day, AfterWork, Team Day.. )</span></li><li><span>Nous participons à la croissance de l'entreprise et reconnaissons la contribution de chaque personne (Prime de Bénéfices).</span></li><li><span>Nous mettons l'accent sur le travail avec les dernières technologies et les projets innovants, mais surtout, nous accompagnons la transformation numérique et rapprochons la technologie de la société.</span></li></ul><p><span><b>Acceptes-tu le défi ? Nous t'attendons !</b></span></p><br><p><span>Chez Babel, nous favorisons un environnement de travail basé sur le respect de nos professionnels, le développement professionnel et la promotion de l'égalité des chances sans aucune discrimination.</span></p><br><p><i>Conformément à la législation en vigueur en matière de protection des données, nous vous informons que le GRUPO BABEL est responsable de vos données personnelles (voir les entreprises dans la politique de confidentialité), et qu'il les utilisera pour gérer vos processus de sélection, actuels et futurs, ainsi que pour les autres finalités décrites sur le site web. Ce traitement est basé sur le consentement du candidat. Les données personnelles collectées ne seront en aucun cas transférées à des tiers, sauf en cas d'obligations légales expresses. Vous pouvez exercer vos droits en matière de protection des données à l'adresse suivante : <span>data.protection@babelgroup.com</span>. Toutes les informations sur la politique de confidentialité sont disponibles sur notre site web.</i></p><br> </div>
Renforcer le lien migration-développement en Afrique (Consultant pour les Comores)
Research & Development
<h2 class="h5">Job description</h2>
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Result of Service<br>Le consultant contribuera à la production des documents suivants (en format électronique) : • Le rapport d’analyse du contexte national relatif aux cadres existants (juridiques, réglementaires, d’investissement, etc.) en matière d’envois de fonds et de contribution de la diaspora au développement aux Comores, • Note de politiques publiques (policy brief) sur la contribution de la diaspora comorienne au développement • Le cadre réglementaire et institutionnel efficace, incluant les des réformes politiques et des outils/instruments stratégiques adaptés aux besoins de la diaspora pour orienter les transferts de fonds vers l’investissement ; • La feuille de route détaillée pour la mise en place du cadre identifié et des outils stratégiques associés, ainsi qu’un plan d’action clair visant à optimiser les investissements de la diaspora et leur contribution au développement des Comores. • Un rapport et d’une boîte à outils sur l’intégration des contributions de la diaspora dans les politiques de développement aux Comores ; • Tous les documents, notes conceptuelles et présentations nécessaires aux réunions de validation et atelier de dissémination, ainsi qu’aux ateliers de renforcement des capacités. La performance du consultant sera évaluée sur la base des éléments suivants : • Le respect des délais de soumission des livrables ; • La mise en œuvre des activités nationales et des ateliers ; • L’alignement avec les objectifs et la méthodologie définis dans les termes de référence ; • La qualité des rapports produits, telle qu’appréciée à travers les commentaires reçus. Tous les travaux doivent être originaux et inclure les références appropriées aux auteurs et aux sources de données ; • La connaissance du contexte économique national. Le consultant mettra à la disposition de la CEA et du Ministère des Finances, du Budget et du Secteur bancaire l’ensemble des documents, bases de données (le cas échéant, de préférence en format Excel), figures et présentations. L’ensemble des livrables devra être rédigé en langue française.<br> Work Location<br>COMOROS<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Contexte et justification de l’appui Les diasporas contribuent de manière significative au développement durable tant des pays d’accueil que des pays d’origine, en apportant des contributions économiques, sociales et culturelles diversifiées. Elles transfèrent des volumes importants de fonds ainsi que des compétences acquises dans les pays de destination, générant des avantages positives pour les pays d’origine, notamment en matière de transfert de technologies et d’innovation au service du développement national. Les diasporas mobilisent également des ressources financières pour des investissements individuels ou collectifs, visant à améliorer les conditions de vie et/ou à générer des rendements économiques. Malgré cette importance croissante, les politiques relatives aux diasporas demeurent moins développées et insuffisamment prise en compte. Les envois de fonds constituent un levier essentiel du développement et ont des effets significatifs sur la croissance économique, en soutenant la consommation, l’investissement et les dépenses sociales (éducation, santé, protection sociale). Au cours des dernières années, les flux de transferts de fonds ont connu une augmentation notable et représentent désormais la principale source de financement externe dans de nombreux pays africains, dépassant l’aide publique au développement (APD) et les investissements directs étrangers (IDE). Toutefois, la contribution positive des diasporas internationaux, en particulier des envois de fonds, demeure insuffisamment valorisée. Malgré certains progrès, les efforts visant à tirer pleinement parti de ces contributions restent en deçà de leur potentiel, en particulier dans le contexte africain. Une meilleure compréhension de la contribution des diasporas et l’élaboration de politiques publiques adaptées, visant à les protéger et à les autonomiser, sont essentielles pour maximiser les bénéfices de la migration. Dans ce contexte, la CEA met en œuvre un programme intitulé « Renforcer le lien migration-développement en Afrique » (2024-2028) afin de renforcer les capacités de 6 pays à intégrer la contribution de la diaspora dans leurs stratégies nationales de développement. L’objectif est d’optimiser l’impact des transferts de fonds effectués par les travailleurs du secteur formel de la diaspora vers leur pays d’origine, contribuant ainsi à un développement durable. Aux Comores, ces transferts de fonds représentent une source essentielle de financement du développement (plus de 20 % du PIB) et leur utilisation pourrait être encore plus efficace si le cadre, politiques, réformes et les outils adéquats étaient mis en place pour les orienter vers l’investissement. Fonctions et responsabilités Sous la supervision directe du Chef de la Section des initiatives sous-régionales et du responsable de programme chargée des affaires économiques, et sous la supervision générale du Directeur du Bureau sous-régional pour l’Afrique du Nord, le consultant fournira un appui technique et opérationnel afin de faciliter l’intégration des contributions de la diaspora dans l’agenda de développement des Comores et l’élaboration d’un cadre adéquat permettant de mieux valoriser ces contributions. Il travaillera en étroite collaboration avec le ministère des Finances du Budget et du Secteur bancaire pour : • Collecter et fournir les informations et données nécessaires ; • Appuyer la préparation du rapport d’analyse de la situation nationale en fournissant des contributions contextuelles, facilitant les consultations avec les parties prenantes et garantissant la validation des résultats afin d’assurer leur adéquation avec le contexte national ; il contribuera également à la collecte et l’analyse des données et informations nationales relatives aux aspects institutionnels, juridiques et financiers des envois de fonds et à leur contribution au développement durable ; • Contribuer à l’appui technique au budget citoyen 2027 qui va accompagner la loi de Finances • Apporter l’appui nécessaire à l’élaboration et à l’adaptation contextuelle de la Boite à outils (Toolkit) pour intégrer la composante transferts de fonds et contribution de la diaspora dans les stratégies et politiques nationales. • Assurer l’organisation des réunions nationales et des ateliers, y compris la gestion des aspects logistiques, la coordination avec les parties prenantes, la préparation des documents de travail et le bon déroulement des activités. Résultats attendus de la mission Dans les délais impartis, le consultant contribuera à la production des livrables suivants : 1. Contribution au rapport d’analyse de la situation nationale, incluant la collecte de données, les contributions des parties prenantes et la validation de l’évaluation des cadres institutionnels, juridiques et financiers relatifs aux envois de fonds et au développement durable ; 2. Contribution à l’élaboration du cadre réglementaire et institutionnel adéquat, incluant des apports sur le contexte national, les options de politiques publiques et les perspectives des parties prenantes afin d’assurer la pertinence et la faisabilité des recommandations et ainsi qu’ à l’élaboration d’une feuille de route détaillée et d’un plan d’action, incluant l’appui à la définition des actions, des échéanciers, des mécanismes de coordination et des dispositifs de suivi-évaluation, en vue de renforcer l’investissement de la diaspora et sa contribution au développement aux Comores. 3. Contribution à l’appui technique au budget citoyen 2027 4. Contribution à l’élaboration d’un rapport et d’une boîte à outils sur l’intégration des contributions de la diaspora dans les politiques nationales de développement aux Comores ; 5. Contribuer et participer au différents ateliers et réunions de validation des livrables ainsi qu’aux ateliers de renforcement des capacités Le calendrier et les échéances des livrables seront définis d’un commun accord entre le consultant, le Ministère des Finances, du Budget et du Secteur bancaire et le SRO-NA.<br> Qualifications/special skills<br>Au minimum, un Diplôme universitaire supérieur (Master ou équivalent) en économie, Finances, statistiques ou domaines connexes est requis. Un minimum de cinq d’expérience en économie et en finance est requis Connaissance du contexte économique, institutionnel et politique des Comores est désirable Une expérience avérée en analyse des politiques économiques au niveau national, ainsi qu’une bonne maîtrise des dynamiques liées à la migration, aux transferts de fonds et à l’engagement de la diaspora, constitue un avantage<br> Languages<br>L'anglais et le français sont les langues de travail du Secrétariat de l'ONU. Pour cette consultation, la maîtrise de la langue française est exigée. La maîtrise de l’anglais ou l’arabe est un avantage<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<strong>Qui sommes-nous ?</strong><p>Artefact est une société internationale de conseil en services data et IA, dont le siège est à Paris, qui depuis 10 ans est spécialisée dans la conception et le déploiement de technologies d’intelligence artificielle et de solutions data-driven, dont la mission est d’accélérer l'adoption de l'IA pour un impact positif sur les individus et les organisations.</p><br><p>Pionnière dans son domaine, à partir des données et de technologies avancées d’intelligence artificielle, les équipes de consultants métiers et d’ingénieurs travaillent ensemble pour développer des solutions qui créent de l’impact business et améliorent la productivité sur l’ensemble de la chaîne de valeur des entreprises, et ce dans le respect d’un usage éthique et responsable de la data.&nbsp;&nbsp;</p><br><p>Alliant le meilleur de l’expertise technologique et de l’excellence opérationnelle, Artefact accompagne plus de 1000 sociétés dans le monde pour accélérer leur transformation business, dont plus de 300 entreprises internationales telles qu’Orange, Samsung, L’Oréal ou encore Sanofi. Ses 1700 experts répartis dans 27 bureaux à travers le monde, interviennent dans tous les secteurs clés de l’économie : industrie, retail, luxe, grande consommation, santé, finance, etc…</p><br><p>En tant que&nbsp;<strong>Stagiaire Data Consultant</strong>, tu seras pleinement intégré(e) à une équipe de consultants. Ton rôle sera d'assister nos clients dans l'élaboration et la mise en œuvre de leur stratégie data, de la phase d'idéation jusqu'à l'implémentation. Tes missions pourront inclure :</p><br><ul><li><strong>Cadrage / gestion des projets :&nbsp;</strong>interview clients et partenaires, mise en place de workshops, préparation des uses cases…</li><li><strong>Construction de roadmaps, d’analyses data-driven avec l’équipe projet</strong>&nbsp;et conception d'infrastructures en collaboration avec nos experts&nbsp;</li><li>Orchestration du bon déroulement du projet, en appliquant le cas échéant les méthodes agiles (sprints planning et reviews, backlog refinement, démos…)&nbsp;</li><li><strong>Veille technologique et sectorielle :</strong>&nbsp;rester à l'affût des dernières tendances en matière de data et d'intelligence artificielle pour proposer des solutions innovantes.</li><li><strong>Communication :</strong>&nbsp;Préparer des présentations et des supports de communication pour les comités de direction et les équipes clientes.</li></ul><p><strong>Processus de recrutement&nbsp;</strong></p><br><p><strong>Étape 1&nbsp;</strong>: Un entretien de fit avec un senior Data Consultant.</p><br><p><strong>Étape 2</strong> : Un entretien de type business case avec un premier tour avec un senior ou un manager Data Consultant. Le but de cet entretien est de tester vos méthodes et capacités déductives, votre capacité à résoudre un problème et de confirmer votre intérêt pour Artefact (1 heure)&nbsp;</p><br><strong>Profil recherché</strong><ul><li><strong>Formation :</strong>&nbsp;tu es étudiant(e) en dernière année de cycle ingénieur ou au sein d'une grand école de commerce avec une spécialisation en Data, Conseil, ou Management de l'Innovation et tu recherches ton stage de fin d'études&nbsp;<strong>à partir de Janvier 2026&nbsp;</strong></li><li><strong>Compétences :</strong><ul><li><strong>Fort intérêt pour la Data Science</strong>&nbsp;et les technologies de la donnée. Tu n'es pas nécessairement un(e) expert(e) technique, mais tu comprends les concepts clés du machine learning, de la Business Intelligence, et du Big Data.</li><li>Excellentes&nbsp;<strong>compétences analytiques</strong>&nbsp;et de synthèse.</li><li>Maîtrise avancée de la suite Microsoft Office (en particulier PowerPoint et Excel).</li><li>Une connaissance de SQL ou d'un outil de visualisation de données (Power BI, Tableau) est un plus.</li></ul></li><li><strong>Qualités personnelles :</strong><ul><li><strong>Sens de la communication et du relationnel :</strong>&nbsp;Tu es capable de t'exprimer clairement et de t'adapter à différents interlocuteurs.</li><li><strong>Proactivité et autonomie :</strong>&nbsp;Tu es force de proposition et prends des initiatives.</li><li><strong>Rigueur et organisation :</strong>&nbsp;Tu es capable de gérer plusieurs tâches et de respecter les délais.</li><li>Français courant pour travailler en équipe et anglais professionnel obligatoire pour nos clients internationaux<strong>&nbsp;</strong></li></ul></li></ul><strong>Ce que nous offrons</strong><ul><li>Un stage de&nbsp;<strong>6 mois</strong>&nbsp;basé à&nbsp;<strong>Casablanca</strong>.</li><li>Un environnement de travail stimulant au sein d'une équipe dynamique et experte.</li><li>L'opportunité de travailler sur des projets concrets avec des entreprises de premier plan.</li><li>La possibilité d'être embauché(e) en CDI à la fin du stage.</li></ul><p>Si tu es passionné(e) par la data et que tu souhaites développer une double compétence en conseil et en technologie, envoie-nous ta candidature !</p><br><p>&nbsp;</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>1. Position Overview</strong></p><br><br><p>The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets.</p><br><br><p>The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East & Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required.</p><br><br><p>Within BMEE, the Brand Account Manager Assistant (Supplier's Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:</p><br><br><ul><li>Brand Account and portfolio management</li><li>Pricing Management and commercial strategy execution</li><li>Business performance monitoring</li><li>Cross-functional coordination to ensure successful delivery of connected services objectives</li></ul><br><p><strong>2. Key Interfaces / Stakeholders</strong></p><br><br><ul><li><strong>Internal (SWBU / SWX):</strong><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations & customer support (OP4C) team</li><li>SWX Finance team</li></ul></li><li><strong>Brands & Regions:</strong><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul></li></ul><br><p><strong>3. Required Qualifications & Experience</strong></p><br><br><ul><li>First professional experience (internship or initial role) in business management,</li><li>pricing, marketing, consulting, or project coordination.</li><li>Strong interest in connected services, digital products, data-driven business models and the automotive industry.</li><li>Fluency in English (written and spoken) is mandatory.</li></ul><br><br><p><strong>4. Key Competencies & Skills</strong></p><br><br><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><br><p><strong>5. Nice-to-have / Additional Assets</strong></p><br><br><ul><li><p>Exposure to the automotive, digital, or subscription-based services environment.</p><br><br></li><li><p>Initial experience with benchmarking or competitive analysis.</p><br><br></li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul> <br> Required profile : <p><strong>Profile Required:</strong></p><br><br><ul><li>Master's degree (Bac+5) in Marketing / Business.</li><li>Strong interest in connected services, digital products, data-driven business models, and the automotive industry.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination.</li></ul><p><strong>Required Skills:</strong></p><br><br><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><p><strong>Nice-to-have / Additional Assets:</strong></p><br><br><ul><li>Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Capital Humain & Engagement </strong>un/une <strong>Chargé de paie et administration RH</strong> :</p><br><p><strong><u>Mission du poste : </u></strong></p><br><p>Le <strong>Chargé de paie et administration RH</strong> a 3 principales vocations :</p><br><ul><li>Calculer et régler les rémunérations dues et les charges afférentes, dans le cadre des règles et procédures existantes.</li><li>Editer toutes les attestations et documents RH dus aux collaborateurs.</li><li>Régler les frais professionnels dans la limite des budgets attribués.</li><li>Assurer la comptabilisation, les déclarations et le règlement des charges sociales et fiscales. </li></ul><p><strong><u>Activités du poste :</u></strong></p><br><p>Le <strong>Chargé de paie et administration RH</strong> exerce tout ou partie des activités principales suivantes :</p><br><p><strong>Etablissement de la paie :</strong></p><br><ul><li>Contrôler le bien fondé des mouvements affectant la paie ;</li><li>Saisir les données sur les différents fichiers, établir manuellement certaines paies ;</li><li>Calculer ou vérifier les divers éléments qui entrent dans la composition du bulletin de paie (primes, indemnités, cotisations, commissionnement, ...), en incluant les incidences des absences et événements divers ;</li><li>Etablir et suit les contrats de prêts, les avances sur salaires, arrêter les divers comptes de collaborateurs commerciaux et établit si nécessaire les comptes de fin de fonction.</li></ul><p><strong>Traitement des opérations de frais professionnels :</strong></p><br><ul><li>Contrôler les engagements de dépense et vérifier les pièces justificatives ;</li><li>Il procède aux règlements ;</li><li>Gérer les avances de frais.</li></ul><p><strong>Traitement comptable des opérations de paie :</strong></p><br><ul><li>Affecter les écritures conformément aux règles comptables ;</li><li>Passer les opérations d’ordre de régularisation ;</li><li>Affecter les fonds provenant d’organismes extérieurs (CNSS, Mutuelle) ;</li><li>Ajuster et contrôler le journal de paie ;</li><li>Contrôler, ajuster et expédier les déclarations obligatoires.</li></ul><p><strong>Autres missions possibles :</strong></p><br><ul><li>Etablir diverses attestations, documents et rapports à la demande des collaborateurs ;</li><li>Calculer les indemnités journalières complémentaires à la Sécurité Sociale ;</li><li>Préparer des dossiers comptables nécessaires aux procédures judiciaires ;</li><li>Assurer le règlement des rétributions aux prescripteurs ;</li><li>Apporter conseil et assister en matière de prévoyance ;</li><li>Effectuer toute mission à la demande de sa hiérarchie, compatible avec sa fonction.</li></ul><p> <strong><u>Compétences requises:</u></strong></p><br><p><u>Compétences techniques :</u></p><br><ul><li>Connaissance en droit du travail et droit social marocain ;</li><li>Compréhension et capacité à expliquer l’ensemble des composantes du salaire ;</li><li>Maîtrise de logiciels de traitement de paie ;</li><li>Connaissance des produits banque et assurance ;</li><li>Connaissance des règles de la comptabilité en matière de rémunérations et de cotisations.</li></ul><p> <u>Compétences transversales :</u></p><br><ul><li>Capacités pédagogiques pour clarifier, transmettre et valider la bonne compréhension de l’information ;</li><li>Esprit de synthèse et d’analyse ;</li><li>Rigueur et organisation personnelle ;</li><li>Discrétion et respect de la confidentialité liée aux informations et données personnelles.</li></ul><p> <strong><u>Profil recherché :</u></strong></p><br><ul><li>De formation Bac+3 minimum de formation école ou université en Administration des Ressources Humaines ou bien en formation en Comptabilité et gestion ;</li><li>Expérience d’au moins 3 ans sur un poste similaire en gestion de paie et administration du personnel.</li></ul><p>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</p><br><p><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></p><br><ul><li>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</li><li>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</li><li>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</li><li>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</li><li>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</li><li>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Capital Humain & Engagement </strong>un/une <strong>Chargé de paie et administration RH</strong> :</p><br><p><strong><u>Mission du poste : </u></strong></p><br><p>Le <strong>Chargé de paie et administration RH</strong> a 3 principales vocations :</p><br><ul><li>Calculer et régler les rémunérations dues et les charges afférentes, dans le cadre des règles et procédures existantes.</li><li>Editer toutes les attestations et documents RH dus aux collaborateurs.</li><li>Régler les frais professionnels dans la limite des budgets attribués.</li><li>Assurer la comptabilisation, les déclarations et le règlement des charges sociales et fiscales. </li></ul><p><strong><u>Activités du poste :</u></strong></p><br><p>Le <strong>Chargé de paie et administration RH</strong> exerce tout ou partie des activités principales suivantes :</p><br><p><strong>Etablissement de la paie :</strong></p><br><ul><li>Contrôler le bien fondé des mouvements affectant la paie ;</li><li>Saisir les données sur les différents fichiers, établir manuellement certaines paies ;</li><li>Calculer ou vérifier les divers éléments qui entrent dans la composition du bulletin de paie (primes, indemnités, cotisations, commissionnement, ...), en incluant les incidences des absences et événements divers ;</li><li>Etablir et suit les contrats de prêts, les avances sur salaires, arrêter les divers comptes de collaborateurs commerciaux et établit si nécessaire les comptes de fin de fonction.</li></ul><p><strong>Traitement des opérations de frais professionnels :</strong></p><br><ul><li>Contrôler les engagements de dépense et vérifier les pièces justificatives ;</li><li>Il procède aux règlements ;</li><li>Gérer les avances de frais.</li></ul><p><strong>Traitement comptable des opérations de paie :</strong></p><br><ul><li>Affecter les écritures conformément aux règles comptables ;</li><li>Passer les opérations d’ordre de régularisation ;</li><li>Affecter les fonds provenant d’organismes extérieurs (CNSS, Mutuelle) ;</li><li>Ajuster et contrôler le journal de paie ;</li><li>Contrôler, ajuster et expédier les déclarations obligatoires.</li></ul><p><strong>Autres missions possibles :</strong></p><br><ul><li>Etablir diverses attestations, documents et rapports à la demande des collaborateurs ;</li><li>Calculer les indemnités journalières complémentaires à la Sécurité Sociale ;</li><li>Préparer des dossiers comptables nécessaires aux procédures judiciaires ;</li><li>Assurer le règlement des rétributions aux prescripteurs ;</li><li>Apporter conseil et assister en matière de prévoyance ;</li><li>Effectuer toute mission à la demande de sa hiérarchie, compatible avec sa fonction.</li></ul><p> <strong><u>Compétences requises:</u></strong></p><br><p><u>Compétences techniques :</u></p><br><ul><li>Connaissance en droit du travail et droit social marocain ;</li><li>Compréhension et capacité à expliquer l’ensemble des composantes du salaire ;</li><li>Maîtrise de logiciels de traitement de paie ;</li><li>Connaissance des produits banque et assurance ;</li><li>Connaissance des règles de la comptabilité en matière de rémunérations et de cotisations.</li></ul><p> <u>Compétences transversales :</u></p><br><ul><li>Capacités pédagogiques pour clarifier, transmettre et valider la bonne compréhension de l’information ;</li><li>Esprit de synthèse et d’analyse ;</li><li>Rigueur et organisation personnelle ;</li><li>Discrétion et respect de la confidentialité liée aux informations et données personnelles.</li></ul><p> <strong><u>Profil recherché :</u></strong></p><br><ul><li>De formation Bac+3 minimum de formation école ou université en Administration des Ressources Humaines ou bien en formation en Comptabilité et gestion ;</li><li>Expérience d’au moins 3 ans sur un poste similaire en gestion de paie et administration du personnel.</li></ul><p>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</p><br><p><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></p><br><ul><li>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</li><li>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</li><li>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</li><li>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</li><li>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</li><li>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</li></ul> </div>
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<strong>What makes us Qlik?</strong><br><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 16 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. </span><br><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><br><strong>The Senior Field Marketing Manager - Americas East Region Role</strong><br><br><span>We are seeking an experienced Senior Field Marketing Manager to own and execute the field marketing strategy in the East region of the USA, with the objective to deepen account engagement within Global and Enterprise accounts, put our sellers in front of the right audience, and ultimately help drive sales pipeline.</span><br><br><strong>What makes this role interesting?</strong><br><span>This is an opportunity for someone to consolidate their past marketing experience and embrace an opportunity for personal and professional growth. The ideal candidate will be tenacious, an experienced business operator and comfortable with navigating change. They should also be tech savvy with deep experience of marketing technology solutions and confident in using AI within daily marketing workflows.</span><br><br><span>In return we offer a dynamic, fast-paced working environment with many opportunities to learn and grow, working with a world-class team in the USA!</span><br><br><strong>Here’s how you’ll be making an impact:</strong><br><br><ul><li>As a Senior Field Marketing Manager, you’re responsible for partnering with the local Sales leadership team to translate business objectives into an efficient and effective integrated marketing plan aligned with GTM (direct & indirect business).</li><li>You’ll act as a strategic partner and collaborate with partners / BDR / Sales and cross -functional marketing teams to identify gaps and opportunities to build Qlik brand equity (full portfolio) as well as drive pipeline and revenue growth.</li><li>You’ll oversee the extension of global marketing activities into the East region providing opportunities to connect and further engage with prospects and customers.</li><li>You’ll execute a variety of marketing programs and activities including cross sell/upsell campaigns, acquisition campaigns, and events/webinars. You’ll leverage our Tech Alliances and Global System Integrators partners to gain new audiences and expand our reach.</li><li>You’ll support our focus partners (re-sellers) to generate revenue by managing MDF budget and set up co-marketing efforts aligned to specific GTMs.</li><li>You’ll measure marketing impact and evaluate event/campaign performance in order to optimize and improve the overall effectiveness of marketing.</li><li>You will be the voice of marketing for the East sales team, advocating for the needs of the region and providing direction into global marketing functions to influence centralized plans and execution.</li></ul> <br><strong>We’re looking for a teammate with:</strong><br><br><ul><li>Deep understanding of how to build, deliver, and optimize marketing plans, with a focus on driving results and business impact.</li><li>Data-driven marketer who is digital savvy and understands today’s marketing landscape.</li><li>Ability to work effectively in a distributed team / matrixed environment – proven ability to collaborate with multiple stakeholders to drive a project or program to success.</li><li>Excellent verbal and written communications, with the proven ability to develop relationships and communicate with all levels of the organization.</li><li>Strong analytical and project management skills. </li><li>Proven ability to excel in a fast-paced environment is extremely important, particularly an entrepreneurial attitude and the ability to thrive in an environment of change and ambiguity.</li><li>A positive, self-starter </li><li>Ability to travel as needed – up to 25% </li><li>10+ yrs of marketing experience, specifically with a background in B2B Field Marketing.</li><li>Enterprise cloud software, BI or SaaS experience is an advantage.</li><li>Bachelor’s degree in marketing, business management, or equivalent experience.</li><li>Partner marketing experience preferred.</li><li>Knowledge of marketing technologies such as Salesforce, Marketo, ON24, social platforms such as LinkedIn, and Microsoft office.</li><li>Experience working with AI as part of marketing workflows.</li><li>Proven ability to excel in a fast-paced environment is extremely important, particularly an entrepreneurial attitude and the ability to thrive in an environment of change and ambiguity. </li><li>Experience in collaborating with multiple stakeholders to drive a project or program to success.</li><li>Have end-to-end, hands-on approach to marketing activities and programs.</li></ul><br><strong>The location for this role is:</strong><br><span>Northeast region of the United States.</span><br><span>Remote: #LI-Remote</span><br><br><strong>Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!</strong><br><br><strong>More about Qlik and who we are:</strong><br><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br> <br><strong>What else do we offer?</strong><br><strong>· </strong><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.<br><span>· Genuine career progression pathways and mentoring programs.</span><br><span>· Culture of innovation, technology, collaboration, and openness.</span><br><span>· Flexible, diverse, and international work environment.</span><br><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br> <br><br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is $125,360.00 USD MIN – $175,000.00 USD MAX per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.</span><br><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable, and inclusive.</span><br><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com<span>. Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>
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<span><br>JOB SUMMARY<br>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing the Human Resources Strategy<br>• Executes and follows-up on engagement survey related activities.<br>• Champions and builds the talent management ranks in support of property and region diversity strategy.<br>• Translates business priorities into property Human Resources strategies, plans and actions<br>• Implements and sustains Human Resources initiatives at the property.<br>• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.<br>• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.<br>• Creates value through proactive approaches that will affect performance outcome or control cost.<br>• Monitors effective use of myHR by property managers and employees.<br>• Leads and participates in succession management and workforce planning.<br>• Responsible for Human Resources strategy and execution.<br>• Serves as key change manager for initiatives that have high employee impact.<br>• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.<br>• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.<br>Managing Staffing and Recruitment Process<br>• Analyzes open positions to balance the development of existing talent and business needs.<br>• Serves as coach and expert facilitator of the selection and interviewing process.<br>• Surfaces opportunities in work processes and staffing optimization.<br>• Makes staffing decisions to manage the talent cadre and pipeline at the property.<br>• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.<br>• Monitors sourcing process and outcomes of staffing process.<br>• Ensures managers are competent in assessing and evaluating hourly staff.<br>Managing Employee Compensation Strategy<br>• Remains current and knowledgeable in the internal and external compensation and work competitive environments.<br>• Leads the planning of the hourly employee total compensation strategy.<br>• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.<br>• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.<br>• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.<br>Managing Staff Development Activities<br>• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).<br>• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.<br>• Serves as resource to property Human Resources staff on employee relations questions and issues.<br>• Continually reinforces positive employee relations concepts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Distribution</strong> / <strong>Direction Développement, Réseaux & Marché Particuliers </strong>un/une<strong> Head Opérations et Bureaux Directs</strong> :</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span> Au sein de la Direction Distribution, la principale vocation du poste du <strong>Head Opérations et Bureaux Directs</strong> est d’administrer et d’apporter par l’intermédiaire de son équipe un support actif à l’ensemble des réseaux sur les volets suivants :</span></p><br><ul><li><span>Gestion des bureaux directs (management, rémunération…);</span></li><li><span>Gestion, administration et transferts des portefeuilles;</span></li><li><span>Pilotage et gestion des Points de vente en difficultés;</span></li><li><span>Etablissement des comptes de fin de gestion : Gérer les procédures administratives découlant du départ des intermédiaires (précontentieux, indemnités compensatrices, clôtures des prêts, ...);</span></li><li><span>Améliorer la productivité du réseau : Mettre à disposition des agents des moyens en matière d’audits de productivité et de rentabilité des agences;</span></li><li><span>Contrôle interne de la Direction.</span></li></ul><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span><strong>Gestion des réseaux:</strong></span></p><br><ul><li><span>Assurer le management des bureaux directs;</span></li><li><span>Mobiliser les ressources du service pour assurer un suivi rigoureux des bureaux directs et autres intermédiaires;</span></li><li><span>Mettre à disposition les équipes d’inspecteurs gérants d’agence pour assurer une continuité de service;</span></li><li><span>Calcul de la performance (production, gains et charges…) et de la rémunération des responsables bureaux directs;</span></li><li><span>Gestion et suivi des transformations des Bureaux de Gestion Directe en Agent Général…</span></li><li><span>Contrôle des points de vente en difficultés;</span></li><li><span>Gérer les fermetures des points de vente en coordination avec les instances internes et externes;</span></li><li><span>Etablissement des comptes de fin de gestion : Gérer les procédures administratives découlant du départ des intermédiaires (précontentieux, indemnités compensatrices, clôtures des prêts, ...);</span></li><li><span>Améliorer la productivité du réseau : Mettre à disposition des agents des moyens en matière d’audits de productivité et de rentabilité des agences;</span></li><li><span>Faire suivre les crédits commerciaux.</span></li></ul><p><span><strong>Gestion des portefeuilles :</strong></span></p><br><ul><li><span>Négociation et transferts de portefeuilles ;</span></li><li><span>Contribution à la rétention des clients ;</span></li><li><span>Interlocuteur privilégié des intermédiaires et de l’autorité sur tous les sujets liés aux portefeuilles (états de règlement, états de production…) ;</span></li><li><span>Coordinateur entre les intermédiaires et les différentes directions...</span></li></ul><p><br><span><strong>Volet organisationnel et managérial :</strong></span></p><br><ul><li><span>Mettre en place et faire évoluer les procédures de support au réseau;</span></li><li><span>Encadrer et animer les membres du service et en assurer la montée en compétence;</span></li><li><span>Consolider le reporting d’activité du service et le partager avec la Direction Distribution.</span></li></ul><p><span><strong>Procédures et contrôles : </strong></span></p><br><ul><li><span>Garant de la mise à jour et à l’application des procédures liées au Service ;</span></li><li><span>Contrôle interne de premier niveau ;</span></li><li><span>Interlocuteur du risque management pour les incidents liés aux risques opérationnels de la Direction…</span></li></ul><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><ul><li><span>Maîtrise des processus de gestion du mandat des intermédiaires et de suivi des comptes d’intermédiaires</span></li><li><span>Maîtrise du fichier distributeurs</span></li><li><span>Connaissance des structures de l’entreprise et plus particulièrement celles du réseau concerné</span></li><li><span>Connaissance des régimes sociaux, systèmes fiscaux, actions juridiques (précontentieux, civil et pénal)</span></li><li><span>Maîtrise du fonctionnement en mode projet</span></li></ul><p><span> <u>Compétences managériales :</u></span></p><br><ul><li><span>Pédagogie et capacité à monter en compétence</span></li><li><span>Leadership sur l'équipe, capacité à mobiliser, influence</span></li><li><span>Capacité à incarner la vision d'entreprise et ses valeurs</span></li><li><span>Sens du pilotage de la performance et des résultats</span></li></ul><p><span> <u>Compétences transversales :</u></span></p><br><ul><li><span>Sens de l'organisation et du détail</span></li><li><span>Capacités d'analyse</span></li><li><span>Capacités de synthèse</span></li><li><span>Capacité à travailler méthodiquement dans la répétitivité</span></li><li><span>Capacité à innover et proposer</span></li><li><span>Aisance relationnelle, facilité de contact</span></li></ul><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><ul><li><span>De formation Bac+5 en école ou université en gestion, économie, administration des entreprises;</span></li><li><span>Expérience d’au moins 3 ans dans un poste similaire au sein d’un acteur du secteur de l’assurance.</span></li></ul><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Stratégie, Opérations et Technologie Afrique Atlantique<br>Stratégie </strong>un/une <strong>Strategy Manager </strong>:</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span>Le <strong>Strategy Manager</strong> accompagne le CEO et le Comité Exécutif de la Région Afrique Atlantique dans la définition, le pilotage et l’évolution de la stratégie régionale. Il contribue à l’identification des opportunités de croissance, à la création de valeur et à la transformation de l’organisation, en veillant à l’alignement entre les ambitions stratégiques, les priorités business et leur mise en œuvre.</span></p><br><p><span>Véritable partenaire des Directions Métiers et Fonctions, il apporte les analyses, recommandations et cadres de décision nécessaires pour éclairer les choix stratégiques et assurer l’exécution des initiatives à fort impact.</span></p><br><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span><strong>Élaboration et pilotage de la stratégie : </strong></span></p><br><ul><li><span>Contribuer à la définition et à l’actualisation de la stratégie régionale en collaboration avec le CEO et le Comité Exécutif;</span></li><li><span>Réaliser des analyses stratégiques (marché, concurrence, tendances, clients, réglementation, innovations) afin d’identifier les opportunités de croissance et les risques;</span></li><li><span>Élaborer des recommandations stratégiques et des business cases pour soutenir les décisions de la Direction Générale;</span></li><li><span>Contribuer aux exercices de planification stratégique et assurer la cohérence entre les priorités régionales et les plans des entités;</span></li><li><span>Assurer une veille stratégique sur les évolutions du secteur de l’assurance et les nouvelles tendances.</span></li></ul><p><span><strong>Pilotage des initiatives stratégiques et de transformation : </strong></span></p><br><ul><li><span>Piloter le portefeuille des initiatives stratégiques de la région;</span></li><li><span>Structurer les feuilles de route, les jalons, les dépendances et les indicateurs de succès des programmes stratégiques;</span></li><li><span>Coordonner les projets transverses impliquant plusieurs directions et entités;</span></li><li><span>Assurer le suivi de l’exécution des initiatives et mesurer leur contribution aux objectifs stratégiques;</span></li><li><span>Accompagner la conduite du changement afin de favoriser l’adoption des transformations.</span></li></ul><p><span><strong>Gouvernance et performance stratégique :</strong></span></p><br><ul><li><span>Définir et suivre les indicateurs clés de performance stratégique;</span></li><li><span>Préparer les revues stratégiques, les comités de pilotage et les supports destinés au Comité Exécutif;</span></li><li><span>Identifier les risques d’exécution et proposer les plans d’action appropriés;</span></li><li><span>Produire un reporting régulier sur l’avancement des priorités stratégiques et les bénéfices générés;</span></li><li><span>Veiller à l’amélioration continue des processus de pilotage stratégique.</span></li></ul><p><span><strong>Création de valeur et développement :</strong></span></p><br><ul><li><span>Identifier les leviers de croissance, d’amélioration de la performance et de création de valeur;</span></li><li><span>Contribuer à l’évaluation des opportunités de partenariats, d’investissements et de développement de nouvelles activités;</span></li><li><span>Participer à la construction des business cases des projets structurants;</span></li><li><span>Soutenir les réflexions relatives à l’innovation, à la Data, à l’IA et à la transformation digitale au service de la stratégie.</span></li></ul><p><span><strong>Collaboration transverse :</strong></span></p><br><ul><li><span>Travailler en étroite collaboration avec les Directions Business, Finance, Opérations, Technologie, Data et Transformation;</span></li><li><span>Assurer l’alignement entre les feuilles de route stratégiques et les plans opérationnels;</span></li><li><span>Favoriser la coopération entre les différentes entités de la région;</span></li><li><span>Développer une culture de performance, d’innovation et d’amélioration continue.</span></li></ul><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><ul><li><span>Excellente capacité d’analyse et de synthèse.</span></li><li><span>Vision stratégique et forte compréhension des enjeux business.</span></li><li><span>Maîtrise des méthodes de planification stratégique et de gestion de portefeuille de projets.</span></li><li><span>Solides compétences en modélisation économique et élaboration de business cases.</span></li></ul><p><span> <u>Compétences transversales :</u></span></p><br><ul><li><span>Excellentes capacités de communication, d’influence et de présentation auprès de dirigeants.</span></li><li><span>Capacité à travailler dans des environnements complexes et multiculturels.</span></li><li><span>Bonne connaissance des enjeux liés à la Data, à l’IA et à la transformation digitale.</span></li></ul><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><ul><li><span>De formation Bac+5 en école de commerce, école d'ingénieurs ou université en en stratégie, transformation, finance ou management;</span></li><li><span>Expérience de 5 ans en stratégie, conseil en stratégie, transformation, développement d’entreprise ou performance.</span></li><li><span>Une expérience au sein du secteur des services financiers ou de l’assurance constitue un atout</span></li></ul><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>