Fire Fighting EngineerJobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><strong>YOUR PROFILE :</strong><p>Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><br><br><p><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning &amp; Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p><br><br><br> </div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p></div>

<p>Position: Senior Compliance &amp; Subgrants Advisor Location: Consultancy | Home-based with travel to Morocco and Tunisia Application Deadline: 07 August 2026 Duration: Approximately 60 - 75 working days during the programme inception phase (anticipated period: September December 2026) Start Date: 01 September 2026 Consultancy Fee: Competitive daily consultancy fee to be agreed based on qualifications and relevant experience.</p><p>About the Programme SPARK is implementing a programme that aims to strengthen women's entrepreneurship in Morocco and Tunisia by selecting, supporting and enabling In-Country implementing partners (IPs) through tailored financial and non-financial support. IPs will drive impact, addressing barriers through co-designed interventions that will support women entrepreneurs and their enabling environment. SPARK will build the capacity of these IPs to enhance gender-responsive and transformative business development services, including tailored skill-building for climate-vulnerable and informal women entrepreneurs in business management, financial literacy, and digital tools, alongside MHPSS and soft skills training. At the societal level, IPs will design and implement community sensitisation and norm-change dialogues; promote positive narrative campaigns on women s economic participation; and establish structured networks to foster business linkages, resilience, and safety.</p><p>Assignment Objective SPARK is seeking a Senior Compliance &amp; Subgrants Advisor to provide strategic and technical guidance during the inception phase of the programme and beyond, specifically for the development of the programme's compliance and subgrant management approach, the selection and organisational assessment of implementing partners (IPs), the co-design of tailored compliance and fiduciary improvement plans, and the establishment of practical systems, tools and guidance that enable accountable, transparent and effective programme implementation.</p><p>Scope of Work • Advise on the programme's overall compliance, governance and subgrant management approach, ensuring that it is practical, risk-based and aligned with donor requirements, while reflecting the operational realities of implementing partners in Morocco and Tunisia. • Support the development and enhancement of implementing partner selection, due diligence, organisational assessment and compliance tools to assess institutional readiness, governance arrangements, fiduciary capacity and risk management systems. • Support the implementing partner selection process by providing technical guidance on governance, financial management, procurement, internal controls and organisational compliance. • Facilitate organisational compliance and fiduciary assessments and support selected implementing partners in analysing assessment findings and co-designing tailored Compliance Improvement Plans that strengthen institutional systems and readiness to manage programme funding. • Support the co-design of practical compliance, financial management and subgrant management procedures with selected implementing partners, ensuring local ownership while maintaining alignment with donor requirements and SPARK's partnership approach. • Develop practical guidance, templates and quality assurance mechanisms that support compliant implementation of partnership agreements, financial support mechanisms, procurement, financial reporting and risk management throughout programme implementation. • Support the preparation of in-country programme kick-off clinics and deliver training and coaching to SPARK staff and implementing partners on compliance, subgrant management, fiduciary responsibilities and good partnership practices. • Promote organisational learning and adaptive management by identifying lessons learned, documenting good practices and supporting the continuous refinement of compliance and partnership management approaches throughout programme implementation. • Work closely with the GESI, MEL and Capacity Strengthening Advisors to ensure that compliance, governance and fiduciary management are fully integrated into the programme's overall implementation methodology, including partner selection, capacity strengthening, co-design and learning processes. • Support the continuous strengthening of SPARK's overall partnership approach by contributing practical tools, guidance and recommendations that enhance partner due diligence, compliance systems, risk management and institutional capacity across SPARK's programmes. • Provide any other relevant technical guidance required to strengthen implementing partners' institutional capacity, accountability and long-term sustainability.</p><p>Expected Deliverables and Outputs Expected deliverables and outputs will be refined and agreed at the onset of the assignment and will most likely include: • Inception Work Plan , to be designed in consultation with the other technical advisors and the Programme Lead at the onset of the assignment. • Compliance and Subgrant Management Framework , establishing the programme's overall approach to compliance, governance, fiduciary management and accountable partnership implementation. • Enhanced implementing partner selection, due diligence and organisational assessment tools , ensuring effective assessment of governance, institutional readiness, fiduciary capacity and compliance risks. • Compliance and fiduciary assessment methodology , including practical tools, guidance and risk assessment approaches for implementing partner assessments. • Tailored Compliance Improvement Plans , co-designed with selected implementing partners to strengthen governance, procurement, financial management, internal controls and institutional compliance systems. • Practical compliance and subgrant management toolkit , including templates, reporting formats, quality assurance mechanisms and guidance to support effective implementation of partnership agreements and financial support&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements and Qualifications The successful candidate should possess: • A Master's degree in Finance, Accounting, Business Administration, Public Administration, Law, International Development or another relevant discipline. • At least 10 years of professional experience in donor compliance, grant management or institutional compliance. • Demonstrated experience designing compliance and subgrant management systems. • Proven experience conducting organisational due diligence and local partner compliance assessments. • Experience developing internal control frameworks and risk management systems. • Experience strengthening the financial and compliance capacities of NGOs, Business Support Organisations or similar institutions. • Experience working with international donors, preferably the Dutch Ministry of Foreign Affairs, the European Union or comparable bilateral or multilateral organisations. • Experience in Morocco, Tunisia or the wider MENA region is highly desirable. • Excellent analytical, stakeholder engagement and report-writing skills. • Excellent written and spoken English. Knowledge of French and/or Arabic is considered a strong asset.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong> Purpose of the function</strong> </p> <p>IKEA is all about people, and the Communication &amp; Interior Design group leader inspires and surprises visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors expectations. Through inspiring range presentation, impactful store communication, vitality and commerciality, the team strengthens the IKEA Brand and converts more visitors into customers while positioning IKEA as the leader in life at home.</p> <p> <strong> Purpose of the job</strong> </p> <p>To lead, develop and inspire the Communication &amp; Interior Design group leader in securing relevant, functional, aesthetic and commercial home furnishing solutions that reflect people s life at home in the local market. Accountable for store layout, range presentation, visual merchandising, store communication, vitality and seasonality to create an inspiring and commercially strong customer experience that contributes to sustainable business growth and long-term profitability.</p> <p> <strong>Key assignments </strong> </p> <p> Lead, inspire and develop the store Com&amp;In team, including Interior Design and Visual Merchandising co-workers/managers, to strengthen the uniqueness of the IKEA identity in all customer meeting points.</p> <p> Secure inspiring, relevant and commercial home furnishing solutions through room settings, homes, vignettes, activity areas, store media and sales support areas that reflect a wide variety of living situations, styles and price levels.</p> <p> Lead the team in creating an optimal store layout and range presentation that supports the commercial priorities, customer journey and mechanical sales system.</p> <p> Drive vitality and seasonality in the store by securing a strong commercial calendar and implementing commercial activities that always give customers something new and inspiring to discover.</p> <p> Use knowledge of people s life at home, customer shopping behaviour, market research and local trends to create relevant, aesthetic and functional solutions that exceed customer expectations.</p> <p> Partner closely with the Store Manager and commercial team to support sales, margin and business goals through impactful visual merchandising, store communication and home furnishing solutions.</p> <p> Secure that global tools, solutions and IKEA concept guidelines are implemented consistently while adapting solutions when needed to make them locally relevant.</p> <p> Ensure the store commercial team has a strong understanding of store layout, range of presentation and store communication to support the IKEA way of presenting the range.</p> <p> Contribute actively to the store business plan, country business plan and Com&amp;In action plan by identifying initiatives that support business growth, customer engagement and long-term profitability.</p> <p> Inspire the team with up-to-date knowledge about home furnishing, retail, design, visual merchandising, sustainability, digital communication and market trends.</p> <p> Secure high standards of store communication and visual identity in line with IKEA visual and verbal identity guidelines across all physical and commercial touchpoints.</p> <p> Lead competence development, succession planning and talent identification within the Com&amp;In function to build a high-performing, future-oriented and passionate team.</p> <p> Ensure budget control, cost consciousness and efficient planning of resources while maintaining creativity and quality in execution.</p> <p> Collaborate cross-functionally with Sales, Logistics, Customer Experience and other store functions to secure seamless and inspiring customer experience.</p> <p> Ensure compliance with IKEA safety, security and operational procedures, and report any security breaches according to IKEA policies.</p> <p> <strong>Competence Knowledge</strong> </p> <p> Home furnishing, interior design and visual merchandising the IKEA way.</p> <p> Range presentation the IKEA way (store layout, display techniques, store media and customer flow).</p> <p> Store communication and visual identity standards.</p> <p> Understanding life at home in the local market and the outcome of market research such as IKEA Customer Satisfaction Survey and IKEA Brand Capital.</p> <p> Strong knowledge of trends influencing home furnishing, retail, commercial activities and customer behavior.</p> <p> Understanding of how to build business and people competence through recruitment, development, retention and succession planning.</p> <p> Commercial calendar planning and store activity implementation.</p> <p> The IKEA mechanical sales system and the work method for presenting the IKEA range.</p> <p> IKEA Concept, IKEA Brand objectives and strategic landscape.</p> <p> <strong> Motivation</strong> </p> <ul> <li>IKEA values truly reflect personal values.</li> <li>A passion for fast-paced, future-oriented retailing and the IKEA product range.</li> <li>Provide store solutions that improve people s life at home and exceed visitors' expectations of their shopping experience.</li> <li>Passionate about developing people and personal competence.</li> <li>Driven to exceed goals by helping the team succeed and develop.</li> </ul> <p> <strong> Capabilities</strong> </p> <ul> <li>Ability to combine and identify commercial, aesthetic and practical skills.</li> <li>Ability to create a trustful and creative environment.</li> <li>A natural ability to move smoothly from assessing the bigger picture to seeing the small details.</li> <li>Build trust and communicate clearly with different people and groups of people in various situations.</li> <li>Good analytical and strategic skills and the ability to steer the store business over the short-, mid- and long- term.</li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li>Extensive experience in Communication &amp; Interior Design, Interior Design, Visual Merchandising, Store Planning or other design-oriented retail functions.</li> <li>Design-based education in Interior Design, Visual Merchandising, Graphic Design, Architecture or related fields.</li> <li>Proven success in leading, inspiring and developing people and creative processes within a fast-paced retail environment.</li> <li>Strong experience in visually expressing and protecting a brand identity.</li> <li>Strong visual competence with a keen eye for aesthetics, commerciality and customer experience.</li> <li>Proven customer-focused and business-driven mindset.</li> <li>Experience in creating and implementing commercial action plans and store communication strategies.</li> <li>Strong communication, coaching and presentation skills with the ability to explain concepts verbally and visually.</li> <li>Proven ability to prioritize, organize and manage multiple projects and teams effectively while meeting deadlines.</li> <li>Experience working cross-functionally and influencing stakeholders at different levels.</li> <li>Confident communication skills in English.</li> <li>Computer proficient with knowledge and experience using relevant design and communication software.</li></ul></div><p></p></section>

<p>Under the overall supervision of the AVRR Project Officer and the direct supervision of the National Operation Officer, the Operation Assistant will be in charge of supporting case management and movement operations in the field (specifically through the following duties and responsibilities):</p><p>1. Conduct interviews with new applicants requesting IOM assistance and register their data using IOM relevant systems.</p><p>2. Perform airport services, such as providing custodial care of travel documentation; verifying identities and documentation, including exit permissions, visas, tickets and other items in the travel bag; assisting with airport formalities, including flight arrivals, curb-side assistance, check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and departing individuals to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending notifications using relevant systems.</p><p>3. Assist individuals at IOM offices, or third-party facilities, including upon arrival with sign-in, verification of identity, orientation, food and non-food items, instructions, briefings, activities and resolution of issues; and upon departure for medical appointments, return travel or onward travel with briefings, luggage support and transition to transportation. Enter and update relevant data in the appropriate systems and ensure vulnerable individuals are assisted in a manner that ensures their safety, security and comfort; report all issues immediately to the appropriate supervisor(s).</p><p>4. Exchange correspondence with the Embassies of the countries of origin to request the issuance of travel documents.</p><p>5. Maintain contact with IOM missions in countries of origin, embassies and other essential IOM partners.</p><p>6. Contribute to the monitoring of vulnerable cases in coordination with other direct assistance programs and partner associations to facilitate integrated and effective assistance to program beneficiaries.</p><p>7. Provide regular feedback on work being accomplished to the National Operation Officer and/or supervisors and team members and keep supervisors immediately informed of any issues requiring their attention.</p><p>8. Undertake duty travel, if required, to participate in meetings or training sessions, or to escort individuals.</p><p>9. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the National Operation Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.</p><p>10. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience; or. School diploma with four years of relevant experience.</p><p>Experience : Experience in collaborating with government authorities, national/international institutions, United Nations agencies, and non-governmental organizations. Experience working on migration or the protection of vulnerable individuals, such as victims of trafficking, unaccompanied and separated children and other vulnerable groups. Prior experience working with international humanitarian organizations, nongovernmental or governmental institutions/organizations in a multicultural setting is an advantage</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>Agri-food</strong> sector as a <strong>MANUFACTURING TECHNICIAN</strong> at one of our sites located in the <strong>Gharb</strong> region. This is a unique opportunity to actively contribute to production processes in a stimulating environment.</p><br><br><p>Your role will be essential in optimizing manufacturing processes, ensuring product compliance, and adhering to safety standards. The goal is to guarantee efficient, high-quality production.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li> Ensure maintenance of technological equipment:<br>• Prepare the maintenance program considering the pre-established maintenance plan and the analysis of<br>past breakdowns during the campaign<br>• Proceed with the opening, dismantling, and diagnosis of equipment and establish the list of spare parts needed for interventions<br>• Check the availability of spare parts in coordination with the storekeeper and act accordingly<br>• Ensure the maintenance program is completed within the set deadlines<br>• Propose improvement actions to the line manager and implement validated actions<br>• Support external service providers in carrying out outsourced maintenance work<br>• Prepare the weekly progress report of work and send it to the line manager<br> Perform and/or participate in tests:<br>• Participate in mechanical tests of equipment and ensure work is done to clear issues identified by the testing committee<br>• Perform hot tests of the station, check interlocks, and fix any malfunctions<br> Campaign:<br> Configure station equipment according to operating requirements and management instructions<br>• Prepare and commission station equipment in coordination with the power plant and the distribution station<br> Operate the drying and pelletizing station:<br>• Prepare your workstation and familiarize yourself with operating and maintenance instructions<br>• Monitor the evolution of process operating parameters and act appropriately<br>• Consult laboratory analysis results and act accordingly<br>• Start and monitor the cleaning operation of the relevant machines.<br>• Complete tracking forms<br>• Inform management of any significant events related to the station's operation<br>• At the end of the campaign, clean and preserve the equipment<br> Monitor the proper functioning of equipment:</li><li>Perform rounds to check the proper functioning of equipment and notify the relevant maintenance department in case of malfunction<br>• Monitor the smooth running of the packaging operation<br>• Perform maintenance tasks that fall under your responsibility (greasing, oil level, etc.)<br> Prevent HSE risks in carrying out your activities:<br>• Participate in identifying risks in your work area<br>• Observe prescribed precautions and protections<br>• Apply standards in every action<br> Participate in continuous improvement projects:<br>• Ensure optimization and achievement of energy consumption targets<br>• Conduct briefing and debriefing meetings with the line manager<br>• Propose improvement actions to the line manager for validation and implement the validated actions&nbsp;</li></ul> <br> <br> Required profile : <p>You have a <strong>Bac+2/3</strong> level education (equivalent to an Associate's or Bachelor's degree) in process engineering, electromechanics, or equivalent.</p><br><br><p>Experience as an intern in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main contact for customers/Agents/GSAs regarding questions about products and services, complaints, flight alerts, and disruptions across the entire network.</p><br><br><p>Helps monitor systems, finds and solves problems, and supports action plans to increase sales and improve customer experience, making sure productivity meets set goals and follows company policies and procedures.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs for questions, information, different types of requests, complaints, etc., ensuring all communication and information shared follow Company standards.</li><li>Supports the Contact Center teams by answering questions from different channels like: calls, website, email, social media, online chat, and messaging apps.</li><li>Understands customers'/travel agents' needs and guides them correctly, ensuring their issues are resolved quickly and satisfactorily. Follows up with customers/travel agents and internal departments as needed.</li><li>Provides correct information about products and services, including policies, tickets, reservations, extra services, and onboard products and services.</li><li>Helps handle special class bookings for FAM trips, barter tickets, incentives, and complimentary tickets according to agreed policies and procedures. Works with all involved parties to get necessary approvals.</li><li>Supports travel agents with system-related matters, including activating/deactivating accounts, creating users, resetting passwords, etc. Works with relevant parties and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional manner regarding connection inquiries, availability of alternative flights, and hotel accommodation for long layovers. Coordinates with Operations/Dispatch for necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes misconnections in case of cancellations, delays, and early departures by coordinating with Operations/Transfer Desk.</li><li>Builds/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and enhance customer experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.&nbsp;</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent; Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Fluent in English, French &amp; Arabic Languages.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>2+ years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has effective communication skills.</li><li>Is cost-aware, has effective persuasion and problem-solving skills.</li><li>Uses technical expertise and interpersonal skills to carry out new initiatives and achieve goals.</li><li>Can understand customer needs and guide them to the right channel.</li><li>Can identify problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Able to work long hours and under pressure.</li><li>Shows the ability to contribute and successfully achieve business strategy and set KPIs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose:</p><br><p>Leads the direction, planning, execution, and interpretation of clinical trials or research activities of one or more clinical development programs. Participates in and may lead cross-functional teams to generate, deliver, and disseminate high-quality clinical data supporting overall product scientific and business strategy.</p><br><p>Responsibilities:</p><br><ul><li>Leads and demonstrates ownership of the design and implementation of multiple clinical development programs (or one large, complex program) in support of the overall product development plan, based on strong medical and scientific principles, knowledge of compliance and regulatory requirements, AbbVie’s customers, markets, business operations, and emerging issues. Oversees project-related education of investigators, study site personnel, and AbbVie study staff.</li><li>Has overall responsibility for leading clinical study teams, monitoring overall study integrity, and review, interpretation, and communication of accumulating data pertaining to safety and efficacy of the molecule. Along with Clinical Operations, is responsible for ensuring agreed-upon study enrollment and overall timelines for key deliverables. Responsible for assessment and reporting of serious adverse events per corporate policy and regulations for those protocols on which assigned.</li><li>Primary responsibility for and ownership of design, analysis, interpretation, and reporting of scientific content of protocols, Investigator Brochures, Clinical Study reports, regulatory submissions and responses, and other program documents.</li><li>May oversee the work of Medical and/or Scientific Directors and of Clinical Scientists working on the same or related programs.</li><li>May serve on or chair Clinical Strategy Team(s), with responsibility for development of a rigorous, cross-functionally-aligned, vetted Clinical Development Plan with full consideration of contingencies and alternative approaches. In the role of CST Chair, responsibilities may include supervision of matrix team members and serving as Clinical Research representative to lend clinical development and medical expertise to Asset Development Teams (ADTs) and ADT Leadership Boards (ALBs).</li><li>Serves as an in-house clinical expert for one or more molecules and diseases in the therapeutic area, coordinating and leading appropriate scientific and medical activities with internal stakeholders as they relate to ongoing projects. May participate in or lead clinical development contributions to due diligence or other business development activity. As required by program needs, contributes in partnership with Discovery colleagues to design and implementation of translational strategies.</li><li>Acts as clinical lead and actively solicits opinion leader interactions related to the disease area(s); partners with Medical Affairs, Commercial and other functions in these activities as required, consistent with corporate policies, to ensure that broad cross-functional perspectives are incorporated into Clinical Development Plans and protocols as appropriate.</li><li>Stays abreast of professional information and technology through conferences, medical literature, and other available training, to augment expertise in the therapeutic area. May represent AbbVie at key external meetings.</li><li>Responsible for understanding the regulatory requirements related to the clinical studies and global drug development and accountable for complying with those requirements. Serves as a clinical representative for key regulatory discussions.</li><li>Ensures adherence to Good Clinical Practices, pharmacovigilance standards, standard operating procedures and to all other quality standards in conducting research.</li></ul><br>Qualifications<br><br><ul><li>Medical Doctor (M.D.), Doctor of Osteopathy (D.O.), or non-US equivalent of M.D. degree with relevant therapeutic specialty in an academic or hospital environment. Completion of a residency program strongly preferred. Completion of an Oncology fellowship is desirable.</li><li>At least 5 years (7 years preferred) of clinical trial experience in the pharmaceutical industry, academia, or equivalent.</li><li>Ability to run a complex clinical research program independently.</li><li>Proven leadership skills and ability to bring out the best in others on a cross-functional global team. Must be able to lead through influence.</li><li>Ability to interact externally and internally to support a global scientific and business strategy.</li><li>Extensive knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials, and experience in development of clinical strategy and the design of study protocols.</li><li>Must possess excellent oral and written English communication skills.</li><li>Ability to exercise judgment and address complex problems and create solutions for one or more projects.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Pastry Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Maintains food preparation handling and correct storage standards.<br>• Maintains purchasing, receiving and food storage standards.<br>• Supports procedures for food &amp; beverage portion and waste controls.<br>• Follows proper handling and right temperature of all food products.<br>• Supervises pastry preparation shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Ensures compliance with all applicable laws and regulations.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Strives to improve service performance.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.<br>• Purchases appropriate supplies and manage inventories according to budget.<br>Supports Training and Development Activities&nbsp;<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures property policies are administered fairly and consistently.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><span><b>About Four Seasons:</b></span></span></span></p><br><br><p><span><span><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</span></span></span></p><br><br><br><p><span><span><span><b>About the location:</b></span></span></span></p><br><br><p><span><span><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></span></span></p><br><br><br><p><span><span>To contribute to the provision of a progressive Human Resources service that satisfies employee perceptions of a leading employer, and the operational requirements of the business.</span></span></p><br><br><br><p><span><span>Main Duties and Responsibilities:</span></span></p><br><br><p><span><span>· The ability to maintain the HR System including input, output and report processing. Also to cross-train the mi</span></span><span><span>ddle management about HR processes.</span></span></p><br><br><p><span><span>· The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.</span></span></p><br><br><p><span><span>· The ability to generate all required local reports and required by home office.</span></span></p><br><br><p><span><span>· The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc.</span></span></p><br><br><p><span><span>· The ability to maintain friendly, cordial relations with all employees.</span></span></p><br><br><p><span><span>· The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property.</span></span></p><br><br><p><span><span>· The ability to keep accurate records for national insurance enrollment.</span></span></p><br><br><p><span><span>· The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings</span></span></p><br><br><p><span><span>· The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.</span></span></p><br><br><p><span><span>· The ability to respond properly in any hotel emergency or safety situation.</span></span></p><br><br><p><span><span>· The ability to perform other tasks or projects as assigned by hotel management and staff.</span></span></p><br><br><p><span><span>· The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&amp;C policies.</span></span></p><br><br><p><span><span>· The ability to conduct quarterly Visa audits, trace expiration and make corrections.</span></span></p><br><br><p><span><span>· The ability to produce the accident report for home office.</span></span></p><br><br><p><span><span>· To assist in the administrations of the Employee and Management opinion survey</span></span></p><br><br><p><span><span>· To assist the management team with disciplinary issues and process.</span></span></p><br><br><p><span><span>· The ability to actively support the Safety and Direct line Committee.</span></span></p><br><br><p><span><span>· The ability to administer the employee performance and salary review program.</span></span></p><br><br><p><span><span>· The ability to assist in the annual performance review cycle.</span></span></p><br><br><p><span><span>· The ability to assist management and line employees with any concerns or questions.</span></span></p><br><br><p><span><span>· The ability to administer the Pension Plan and to be the Arbiter for the hotel’s group life scheme.</span></span></p><br><br><p><span><span>· The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI</span></span></p><br><br><p><span><span>· The ability to participate in the rotation of all bulletin board materials.</span></span></p><br><br><p><span><span>· The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service.</span></span></p><br><br><p><span><span>· The ability to ensure that the employee locker room is clean and orderly.</span></span></p><br><br><p><span><span>· The ability to manage of health topics in coordination with the nurse and the house doctor</span></span></p><br><br><br><p><span><span><span><b>What we offer:&nbsp;</b></span></span></span></p><br><br><p><br><span><span><span>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</span></span></span></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><span><b>About Four Seasons:</b></span></span></span></p><br><br><p><span><span><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</span></span></span></p><br><br><br><p><span><span><span><b>About the location:</b></span></span></span></p><br><br><p><span><span><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></span></span></p><br><br><br><p><span><span>To contribute to the provision of a progressive Human Resources service that satisfies employee perceptions of a leading employer, and the operational requirements of the business.</span></span></p><br><br><br><p><span><span>Main Duties and Responsibilities:</span></span></p><br><br><p><span><span>· The ability to maintain the HR System including input, output and report processing. Also to cross-train the mi</span></span><span><span>ddle management about HR processes.</span></span></p><br><br><p><span><span>· The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.</span></span></p><br><br><p><span><span>· The ability to generate all required local reports and required by home office.</span></span></p><br><br><p><span><span>· The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc.</span></span></p><br><br><p><span><span>· The ability to maintain friendly, cordial relations with all employees.</span></span></p><br><br><p><span><span>· The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property.</span></span></p><br><br><p><span><span>· The ability to keep accurate records for national insurance enrollment.</span></span></p><br><br><p><span><span>· The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings</span></span></p><br><br><p><span><span>· The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.</span></span></p><br><br><p><span><span>· The ability to respond properly in any hotel emergency or safety situation.</span></span></p><br><br><p><span><span>· The ability to perform other tasks or projects as assigned by hotel management and staff.</span></span></p><br><br><p><span><span>· The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&amp;C policies.</span></span></p><br><br><p><span><span>· The ability to conduct quarterly Visa audits, trace expiration and make corrections.</span></span></p><br><br><p><span><span>· The ability to produce the accident report for home office.</span></span></p><br><br><p><span><span>· To assist in the administrations of the Employee and Management opinion survey</span></span></p><br><br><p><span><span>· To assist the management team with disciplinary issues and process.</span></span></p><br><br><p><span><span>· The ability to actively support the Safety and Direct line Committee.</span></span></p><br><br><p><span><span>· The ability to administer the employee performance and salary review program.</span></span></p><br><br><p><span><span>· The ability to assist in the annual performance review cycle.</span></span></p><br><br><p><span><span>· The ability to assist management and line employees with any concerns or questions.</span></span></p><br><br><p><span><span>· The ability to administer the Pension Plan and to be the Arbiter for the hotel’s group life scheme.</span></span></p><br><br><p><span><span>· The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI</span></span></p><br><br><p><span><span>· The ability to participate in the rotation of all bulletin board materials.</span></span></p><br><br><p><span><span>· The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service.</span></span></p><br><br><p><span><span>· The ability to ensure that the employee locker room is clean and orderly.</span></span></p><br><br><p><span><span>· The ability to manage of health topics in coordination with the nurse and the house doctor</span></span></p><br><br><br><p><span><span><span><b>What we offer:&nbsp;</b></span></span></span></p><br><br><p><br><span><span><span>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</span></span></span></p><br><br><br><br><br><br><br><br> </div>

<p><br></p><p><b>Key Responsibilities</b></p><p>1. Advance the Global Institute s Global AI Learning Agenda (50%)</p><ul><li>Craft and Pursue a Cross-Cutting Learning Agenda About AI and the Future of Education, working with the Global Institute s other CLOs driving our learning agendas around how to shift the purpose and outcomes of education; learning from lighthouse classrooms, learning environments, and systems; developing the people and collective leadership to enable progress; and measuring holistic outcomes.</li><li>Foster inquiry, surface insights, and generate global frameworks on areas including the following:</li></ul><p>The Purpose and Future of Education in an AI-Infused World: How should AI influence the purpose and intended outcomes of education that develops students holistically so they can shape a better future?</p><p>Transformational Teaching and Learning: How can AI be used responsibly, equitably, and effectively to support holistic learning for all students, and where might it be detrimental?</p><p>Educators as Co-Architects: How can educators, especially those working in under-resourced and marginalized contexts, be co-architects in the development of AI tools to transform what those tools look like, and what do they need from AI developers and the wider field?</p><p>Developing Transformational Educators: How can AI support the development of teachers and leaders who grow all students holistically so that they can shape a better future?</p><p>Measuring Development: How can AI help us better understand and measure holistic student and educator development?</p><p>2. Drive Global Strategic Partnerships &amp; Ecosystem Cultivation (30%)</p><ul><li>Cultivate Partnerships with Foundational Model Owners: In close collaboration with our Global Development team, lead and manage multi-layered strategic relationships with world-leading AI organizations, including Anthropic , OpenAI, and Google, to ensure Teach For All is able to help shape the development of these foundational models role in education.</li><li>Maximize Real-World Product Feedback Loops: Partner with tech industries to leverage our network s scale as a global testing ground, providing developer ecosystems with real-world, mission-aligned validation and product feedback from under-resourced educational contexts.</li><li>Secure Infrastructure and Resources: Broker institutional partnerships that unlock free or discounted software licenses, API access, hardware, and specialized engineering support to dismantle financial and technical barriers to innovation across our 60+ network partners.</li><li>Thought Leadership Globally: Elevate Teach For All s perspectives at international forums, global roundtables, and policy conventions, sharing evidence-based frameworks to position network voices and insights at the center of global educational AI policymaking.</li></ul><p>3. Help Leverage AI to Advance Teach For All s Mission (20%)</p><ul><li>Lead the Cross-Functional AI Circle: Convene the staff working on AI across Teach For All those supporting network partners and global staff members with their own adoption, those building tools for Teach For All, those involved in brokering partnership with the AI companies to foster cohesion in our work.</li><li>Contribute to the Success of Teach For All s Global AI Strategy in areas such as:</li></ul><p>Scaling Teacher and Alumni Innovation: Support the scaling and evolution of the AI Literacy &amp; Creator Collective an 1,800-member community of teachers, alumni, and staff across the Teach For All network who are collaborating and innovating in leveraging AI in education settings around the world. Foster more engagement across alumni AI innovators and partner program staff.</p><p>Growing Network Partner Innovation and Impact: In partnership with the Global Lead, AI for Programmatic Impact and the Head of AI Solutions &amp; Engineering, support partners efforts to test AI-enabled innovations that strengthen recruitment of fellowship participants, improve selection processes while centering inclusion and equity, and strengthen teacher training and leadership development.</p><p>R evolutionizing Cross-border Learning: Together with the Head of Technology and the Head of Platforms Strategy, consult on building an AI-enabled learning network that breaks down barriers to knowledge and connection, so every network partner can access the right insights, in their language, at the moment they need it with community ownership and human judgement at the center.</p><p>Champion Ethical and Safeguarding Guardrails: Support the roll-out and continuous iteration of the board-approved AI-use Policy and Guidelines, supporting critical cross-functional conversations around child safeguarding, data privacy, and ethical compliance across classrooms.</p><p>Qualifications</p><p>Seasoned Strategic Leadership: 12 15+ years of professional experience, with at least 7+ years in strategic roles leading technological transformations, educational technology initiatives, or other roles with heavy involvement with the technology sector.</p><p>AI Domain Fluency: Robust understanding of contemporary AI architectures, large language models, enterprise API integrations, RAG-based systems, and custom data infrastructure (such as middleware and unified data layers).</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Seasoned Strategic Leadership: 12 15+ years of professional experience, with at least 7+ years in strategic roles leading technological transformations, educational technology initiatives, or other roles with heavy involvement with the technology sector.</li><li>AI Domain Fluency: Robust understanding of contemporary AI architectures, large language models, enterprise API integrations, RAG-based systems, and custom data infrastructure (such as middleware and unified data layers).</li><li>Excellent Relationship Management: Proven track record of cultivating and navigating multi-million dollar funding relationships or strategic partnerships with top-tier technology and/or venture capital firms.</li><li>Mission Alignment: Deep commitment to Teach For All's vision and mission, contextual knowledge of the educational and structural realities facing underserved, low-resource communities, and a passionate belief in the power of localized, collective leadership to solve systemic educational inequities.</li><li>Responsible AI Guardship: Commitment to grounding technological advancement in core human values: equity, child safety, human judgment, and culturally responsive, ethical practice.</li><li>Multi-Stakeholder Orchestration: Demonstrated ability to align cross-functional teams without relying purely on rigid hierarchical authority.</li><li>Exceptional Communication &amp; Influence: Strong storytelling, public speaking, and written communication skills, with an ability to articulate highly technical AI concepts clearly and compellingly to diverse audiences.</li><li>Inclusive Leadership: Comfort leading within highly diverse, globally distributed, and 100% remote team environments, exhibiting strong cross-cultural awareness.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose:</p><br><p>Oversees the direction, planning, execution, and interpretation of clinical trials or research activities of one or more clinical development programs. Participates in cross-functional teams to generate, deliver, and interpret high-quality clinical data supporting overall product scientific and business strategy.</p><br><p>Responsibilities:</p><br><ul><li>Manages the design and implementation of one or more clinical development programs in support of an overall Product Development Plan, based on strong medical and scientific principles, knowledge of compliance and regulatory requirements, AbbVie’s customers, markets, business operations, and emerging issues. Oversees project-related education of investigators, study site personnel, and AbbVie study staff.</li><li>Has overall responsibility for oversight of clinical studies, monitoring overall study integrity, and review, interpretation, and communication of accumulating data pertaining to safety and efficacy of the molecule. Along with Clinical Operations, is responsible for oversight of study enrollment and overall timelines for key deliverables. Responsible for assessment and reporting of serious adverse events per corporate policy and regulations for those protocols on which assigned.</li><li>Responsible for design, analysis, interpretation, and reporting of scientific content of protocols, Investigator Brochures, Clinical Study Reports, regulatory submissions and responses, and other program documents.</li><li>May oversee the work of Medical Directors and/or Scientific Directors, and of Clinical Scientists working on the same or related programs.</li><li>Provides in-house clinical expertise for the molecule and disease, coordinating appropriate scientific and medical activities with internal stakeholders as they relate to ongoing clinical projects. May participate in due diligence or other business development activity. As required by program needs, contributes in partnership with Discovery colleagues to design and implementation of translational strategies.</li><li>May serve on or chair a Clinical Strategy Team (CST), with responsibility for development of a rigorous, cross-functionally-aligned, vetted Clinical Development Plan with full consideration of contingencies and alternative approaches. In the role of CST Chair, responsibilities may include supervision of matrix team members and serving as Clinical Research representative to lend clinical development and medical expertise to an Asset Development Team (ADT), ADT Leadership Board (ALB).</li><li>Acts as a clinical interface and actively solicits opinion leader interactions related to the molecule and disease area; partners with Medical Affairs, Commercial and other functions in these activities as required, consistent with corporate policies, to ensure that broad cross-functional perspectives are incorporated into Clinical Development Plans and protocols as appropriate.</li><li>Stays abreast of professional information and technology through conferences, medical literature, and other available training, to augment expertise in the therapeutic area.</li><li>Responsible for understanding the regulatory requirements related to the clinical studies and global drug development and accountable for complying with those requirements. Serves as a clinical representative for key regulatory discussions.</li><li>Ensures adherence to Good Clinical Practices, pharmacovigilance standards, standard operating procedures and to all other quality standards in conducting research.</li></ul><br>Qualifications<br><br><p>Qualifications:</p><br><ul><li>Medical Doctor (M.D.), Doctor of Osteopathy (D.O.) or non-US equivalent of M.D. degree with relevant therapeutic specialty in an academic or hospital environment. Completion of a residency program strongly preferred. Completion of a subspecialty fellowship is desirable.</li><li>At least 2 years of clinical trial experience in the pharmaceutical industry, academia, or equivalent.</li><li>Ability to run a clinical research program of moderate complexity with minimal supervision.</li><li>Ability to perform and bring out the best in others on a cross-functional global team.</li><li>Ability to interact externally and internally to support a global scientific and business strategy.</li><li>Knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials and experience in development of clinical strategy and the design of study protocols.</li><li>Must possess excellent oral and written English communication skills.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>A breath of fresh air on the oceanfront, </span></span><b><span>Four Seasons Hotel Casablanca</span></b><span><span> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</span></span></p><br><br><br><p><span><span>Four Seas</span><span>ons Casablanca is looking for <b>People and Culture Supervisor</b></span></span><span><span>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.</span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, e</span><span>xcellent service and passion</span><span>. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</span></span></p><br><br><br><p><b><span>JOB FUNCTIONS:</span></b></p><br><br><ul><li><span>The ability to treat all employees in a friendly and courteous manner the employees are our guests.</span></li><li><span>The ability to process confidential information without compromising the nature of the material or information.</span></li><li><span>The ability to answer telephone calls (keeping with Four Seasons Regent standards), offering information, verifying present/past employment &amp; handling personal calls for employees.</span></li><li><span>The ability to greet applicants and employees and handle all questions in a friendly manner.</span></li><li><span>The ability to screen applicants, do reference checks, forward applications to Department Heads and Division Heads, mail form letters, process new hires, and complete new hire files.</span></li><li><span>The ability to process PSAs, including completing, distributing and filing. All PSAs should be delivered in a confidential envelope when routing.</span></li><li><span>The ability to generate and distribute all monthly reports including overdue performance reviews, birthday, MSDS training, new hire, and termination lists.</span></li><li><span>The ability to maintain the cleanliness of the office and order supplies when necessary.</span></li><li><span>The ability to handle employee comp room requests, educational reimbursement submittals, name tag orders, disbursement of medical and dental forms</span></li><li><span>The ability to update and maintain the hotel's bulletin boards.</span></li><li><span>The ability to distribute any literature, forms, prizes, cards, etc. to employees when necessary.</span></li><li><span>The ability to distribute any literature, forms, prizes, cards, etc. to employees when necessary.</span></li><li><span>The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.</span></li><li><span>The ability to respond properly in any hotel emergency or safety situation</span></li><li><span>The ability to perform other tasks or projects as assigned by hotel management and staff.</span></li><li><span>The ability to maintain files of qualified applicants for future positions including logging of applicants and no thanks letters.</span></li><li><span>The ability to ensure all newly hired employees are correctly processed (orientation, payroll, references checked, offer letters etc.).</span></li><li><span>The ability to ensure the coordination with the cafeteria team and tha the area is clean and well decorated during holidays and special events.</span></li><li><span>The ability to ensure that the employee locker room is clean and orderly.</span></li></ul><p><b>QUALIFICATION REQUIREMENTS:</b></p><br><br><ul><li>Reading, writing and oral proficiency in the English language.</li><li>Degree of HR studies.</li><li><span><span>Experience in a luxury brands is a plus.</span></span></li></ul><p><span>​</span></p><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span><span>https://jobs.fourseasons.com</span></span></span></p><br><br><p><u><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></u></p><br><br><p><u><span><span>https://www.facebook.com/Fourseasonsjobs</span></span></u></p><br><br><p><u><span><span>https://twitter.com/FourSeasonsJobs</span></span></u></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose:</p><br><p>Oversees the direction, planning, execution, and interpretation of clinical trials or research activities of one or more clinical development programs. Participates in cross-functional teams to generate, deliver, and interpret high-quality clinical data supporting overall product scientific and business strategy.</p><br><p>Responsibilities:</p><br><ul><li>Manages the design and implementation of one or more clinical development programs in support of an overall Product Development Plan, based on strong medical and scientific principles, knowledge of compliance and regulatory requirements, AbbVie’s customers, markets, business operations, and emerging issues. Oversees project-related education of investigators, study site personnel, and AbbVie study staff.</li><li>Has overall responsibility for oversight of clinical studies, monitoring overall study integrity, and review, interpretation, and communication of accumulating data pertaining to safety and efficacy of the molecule. Along with Clinical Operations, is responsible for oversight of study enrollment and overall timelines for key deliverables. Responsible for assessment and reporting of serious adverse events per corporate policy and regulations for those protocols on which assigned.</li><li>Responsible for design, analysis, interpretation, and reporting of scientific content of protocols, Investigator Brochures, Clinical Study Reports, regulatory submissions and responses, and other program documents.</li><li>May oversee the work of Medical Directors and/or Scientific Directors, and of Clinical Scientists working on the same or related programs.</li><li>Provides in-house clinical expertise for the molecule and disease, coordinating appropriate scientific and medical activities with internal stakeholders as they relate to ongoing clinical projects. May participate in due diligence or other business development activity. As required by program needs, contributes in partnership with Discovery colleagues to design and implementation of translational strategies.</li><li>May serve on or chair a Clinical Strategy Team (CST), with responsibility for development of a rigorous, cross-functionally-aligned, vetted Clinical Development Plan with full consideration of contingencies and alternative approaches. In the role of CST Chair, responsibilities may include supervision of matrix team members and serving as Clinical Research representative to lend clinical development and medical expertise to an Asset Development Team (ADT), ADT Leadership Board (ALB).</li><li>Acts as a clinical interface and actively solicits opinion leader interactions related to the molecule and disease area; partners with Medical Affairs, Commercial and other functions in these activities as required, consistent with corporate policies, to ensure that broad cross-functional perspectives are incorporated into Clinical Development Plans and protocols as appropriate.</li><li>Stays abreast of professional information and technology through conferences, medical literature, and other available training, to augment expertise in the therapeutic area.</li><li>Responsible for understanding the regulatory requirements related to the clinical studies and global drug development and accountable for complying with those requirements. Serves as a clinical representative for key regulatory discussions.</li><li>Ensures adherence to Good Clinical Practices, pharmacovigilance standards, standard operating procedures and to all other quality standards in conducting research.</li></ul><br>Qualifications<br><br><ul><li>Medical Doctor (M.D.), Doctor of Osteopathy (D.O.) or non-US equivalent of M.D. degree with relevant therapeutic specialty in an academic or hospital environment. Completion of a residency program strongly preferred. Completion of a subspecialty fellowship is desirable.</li><li>At least 2 years of clinical trial experience in the pharmaceutical industry, academia, or equivalent.</li><li>Ability to run a clinical research program of moderate complexity with minimal supervision.</li><li>Ability to perform and bring out the best in others on a cross-functional global team.</li><li>Ability to interact externally and internally to support a global scientific and business strategy.</li><li>Knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials and experience in development of clinical strategy and the design of study protocols.</li><li>Must possess excellent oral and written English communication skills.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of thisposting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location,and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission,incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless anduntil paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose:</p><br><p>Oversees the direction, planning, execution, and interpretation of clinical trials or research activities of one or more clinical development programs. Participates in cross-functional teams to generate, deliver, and interpret high-quality clinical data supporting overall product scientific and business strategy.</p><br><p>Responsibilities:</p><br><ul><li>Manages the design and implementation of one or more clinical development programs in support of an overall Product Development Plan, based on strong medical and scientific principles, knowledge of compliance and regulatory requirements, AbbVie’s customers, markets, business operations, and emerging issues. Oversees project-related education of investigators, study site personnel, and AbbVie study staff.</li><li>Has overall responsibility for oversight of clinical studies, monitoring overall study integrity, and review, interpretation, and communication of accumulating data pertaining to safety and efficacy of the molecule. Along with Clinical Operations, is responsible for oversight of study enrollment and overall timelines for key deliverables. Responsible for assessment and reporting of serious adverse events per corporate policy and regulations for those protocols on which assigned.</li><li>Responsible for design, analysis, interpretation, and reporting of scientific content of protocols, Investigator Brochures, Clinical Study Reports, regulatory submissions and responses, and other program documents.</li><li>May oversee the work of Medical Directors and/or Scientific Directors, and of Clinical Scientists working on the same or related programs.</li><li>Provides in-house clinical expertise for the molecule and disease, coordinating appropriate scientific and medical activities with internal stakeholders as they relate to ongoing clinical projects. May participate in due diligence or other business development activity. As required by program needs, contributes in partnership with Discovery colleagues to design and implementation of translational strategies.</li><li>May serve on or chair a Clinical Strategy Team (CST), with responsibility for development of a rigorous, cross-functionally-aligned, vetted Clinical Development Plan with full consideration of contingencies and alternative approaches. In the role of CST Chair, responsibilities may include supervision of matrix team members and serving as Clinical Research representative to lend clinical development and medical expertise to an Asset Development Team (ADT), ADT Leadership Board (ALB).</li><li>Acts as a clinical interface and actively solicits opinion leader interactions related to the molecule and disease area; partners with Medical Affairs, Commercial and other functions in these activities as required, consistent with corporate policies, to ensure that broad cross-functional perspectives are incorporated into Clinical Development Plans and protocols as appropriate.</li><li>Stays abreast of professional information and technology through conferences, medical literature, and other available training, to augment expertise in the therapeutic area.</li><li>Responsible for understanding the regulatory requirements related to the clinical studies and global drug development and accountable for complying with those requirements. Serves as a clinical representative for key regulatory discussions.</li><li>Ensures adherence to Good Clinical Practices, pharmacovigilance standards, standard operating procedures and to all other quality standards in conducting research.</li></ul><br>Qualifications<br><br><ul><li>Medical Doctor (M.D.), Doctor of Osteopathy (D.O.) or non-US equivalent of M.D. degree with relevant therapeutic specialty in an academic or hospital environment. Completion of a residency program strongly preferred. Completion of a subspecialty fellowship is desirable.</li><li>At least 2 years of clinical trial experience in the pharmaceutical industry, academia, or equivalent.</li><li>Ability to run a clinical research program of moderate complexity with minimal supervision.</li><li>Ability to perform and bring out the best in others on a cross-functional global team.</li><li>Ability to interact externally and internally to support a global scientific and business strategy.</li><li>Knowledge of clinical trial methodology, regulatory and compliance requirements governing clinical trials and experience in development of clinical strategy and the design of study protocols.</li><li>Must possess excellent oral and written English communication skills.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of thisposting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location,and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission,incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless anduntil paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. </i></p><br><p><i>Your career is a journey, and how you travel makes a difference.</i></p><br><p><i>It's time to make a move. Join our flow.</i></p><br><p>Reporting directly to the <b>Sales &amp;</b> <b>Operations Manager Service</b>, we are looking for an energetic and enthusiastic <b>Maintenance Supervisor</b> to be based in our <b>Rabat/North Region</b> office. In this role, you will lead the operational service delivery team that ensures that KONE always delivers on its commitments to our customers in a safe and timely manner and to the agreed standards of quality.</p><br><p>A <b>Maintenance Supervisor</b> focusses on creating customer trust, value, and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and understanding customer service at its core. We need someone who can influence, is result driven and is customer centric.</p><br><p>This is a unique opportunity to join a team of professionals who thrive to offer the best service. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!</p><br><p><b>What will you do?</b></p><br><ul><li>Lead and manage the maintenance team to ensure safe, high quality and complete-on-time delivery of maintenance solutions within budget.</li><li>Be there and act as the KONE interface to customers and other stakeholders.</li><li>Support the sales team in following up with sales leads and providing KONE service and technical experience.</li><li>Leading and supporting the maintenance team in solving and closing the open callouts and reacting in case of stopped equipment and or safety issues.</li><li>Facilitate the delivery of service according to the service contract requirements, time limits and the KONE quality standards while adhering to local regulations.</li><li>Prepare the overall maintenance program and resource planning.</li><li>Responsible for administrative activities of the maintenance team including daily human resource management (absences, time sheet review/approvals) and report project progress (schedule, maintenance hours, fitter time sheets, budget and risk analysis) to the management team.</li><li>Maintain project documentation and use the KONE tools available.</li></ul><p><b>Are you the one?</b></p><br><ul><li>Hold a Diploma or higher in Mechanical or Electrical Engineering.</li><li>Experience in the elevator and escalator industry is a must.</li><li>Minimum 3 - 5 years’ experience in the elevator and escalator industry in a supervisory position is an advantage.</li><li>Effective leader and coach with the ability to motivate a successful team.</li><li>Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service.</li><li>Ability to work together as a team and promote a harmonious environment.</li><li>Passion for Mechanical &amp; Electrical vocations, with a proven track record and a strong customer focus.</li><li>Excellent English communication.</li></ul><p><b>What do we offer?</b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviours and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://careers.kone.com/en/</u></i></span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a full-time Quality &amp; EHS Manager to join our greenfield launch and shape a world-class plant setting new standards in quality, safety and sustainability. You will define and drive the site s Quality &amp; EHS strategy from the ground up building robust systems, achieving key certifications (IATF 16949, ISO 14001) and embedding a zero-defect, zero-incident culture. This is a unique opportunity to lead a passionate team, influence every stage of our operational build-up and help establish a benchmark facility for excellence, continuous improvement and customer satisfaction.</p><p>Essential responsibilities (including but not limited to):</p><ul><li>Define and implement the plant s Quality &amp; EHS vision, strategy and budget (CAPEX &amp; OPEX), ensuring alignment with corporate policies, business goals and customer expectations.</li><li>Lead the Quality &amp; EHS function by providing direction, setting objectives, serving as the primary customer and stakeholder interface to achieve zero complaints, zero warranty issues and obtain/maintain certifications.</li><li>Ensure implementation, maintenance, and continuous compliance of Quality and EHS management systems (IATF 16949, customer requirements, ISO 14001, legal EHS regulations).</li><li>Conduct risk assessments and ensure system readiness for audits.</li><li>Drive all quality activities in sourcing, development and qualification of new suppliers and components.</li><li>Drive product and process quality performance by achieving plant KPIs, leading root cause analysis (5Why, Ishikawa) and deploying Lean problem-solving to ensure permanent improvements.</li><li>Promote and sustain a continuous improvement culture, identifying and executing improvement roadmaps across plant operations.</li><li>Develop, mentor and evaluate Quality &amp; EHS teams to ensure technical competence, motivation and succession readiness.</li><li>Promote cross-functional collaboration and Quality/EHS awareness at all plant levels through communication, coaching and participation in operational reviews.</li><li>Lead internal and external audit programs to verify system performance, identify gaps and ensure timely closure of findings.</li><li>Monitor plant Quality &amp; EHS performance, using data and KPI dashboards to report trends, define actions and escalate issues to management.</li></ul><p>Other responsibilities:</p><ul><li>Support training of plant teams on Quality &amp; EHS standards, tools and system requirements.</li><li>Provide Quality &amp; EHS support for change management, engineering trials and process transfers.</li><li>Manage external Quality &amp; EHS contractors and service providers to ensure compliance with SMO standards and performance expectations.</li><li>Prepare consolidated process and performance reports for Management and support decision-making with factual analysis.</li><li>Coordinate communication on Quality &amp; EHS matters during visits, audits, or customer reviews.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Required experience and education:</p><ul><li>At least 3 years' proven experience within the automotive industry as Quality &amp; EHS Manager.</li><li>Any experience working with Stellantis, demonstrating an understanding of their requirements and standards.</li><li>BAC+5, QHSE / Industrial / Technical Engineering degree.</li></ul><p>Your Must Haves:</p><ul><li>Demonstrated ability to manage automotive plant processes at a high level, with a strong track record in coordination and improvements.</li><li>In-depth knowledge and proficiency in Quality &amp; EHS management systems within the automotive industry.</li><li>Excellent leadership skills in support of a culture of innovation aligned with our strategic objectives.</li><li>Strong technical aptitude with a deep understanding of complex systems and processes.</li><li>Mastery of Quality core tools, Lean manufacturing tools and methods .</li><li>IATF certification and Stellantis audits experience in adherence to automotive industry standards</li><li>Advanced skills in MS Office and ERP systems</li><li>Exceptional time-management , ability to set task priorities meaningfully, and planning abilities to handle complex projects effectively</li><li>Ability to adapt quickly to a constantly changing environment</li><li>Excellent command of spoken and written English and French , enabling clear expression of complex ideas, concepts, thoughts and information</li><li>Commitment to ethical practices and maintaining confidentiality in all process activities</li></ul><p>Your Nice-to-Haves:</p><ul><li>Familiarity with setting up processes for new manufacturing facilities (greenfield, brownfield, startup)</li><li>Hands-on experience with SAP system</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role. </p><br><br> <br> Job : <p>Reporting to the Directorate of Medical Affairs, the <strong>Head of Pole Development and Organization</strong> will support the structuring and operational deployment of the medical, surgical, medico-technical, and outpatient poles of the Rabat International University Hospital.</p><br><br><p>They will contribute to the design of medical-nursing organizations, the formalization of patient pathways, and the coordination of cross-functional projects related to the opening and ramp-up of the institution. They will act as an interface with medical, nursing, administrative teams, and support directorates to ensure coherent, smooth, and appropriate organizations aligned with HUIR's ambitions.</p><br><br><p><strong>Responsibilities:</strong></p><br><br><p><strong>Participate in the structuring and development of medical poles:</strong></p><br><br><ul><li>Contribute to defining the target organization of medical, surgical, medico-technical, and outpatient poles.</li><li>Formalize activity scopes, responsibilities, operating procedures, and interfaces between poles.</li><li>Support the structuring of medical specialties in line with the institution's medical project.</li><li>Participate in identifying priority activities for development according to HUIR's medical strategy.</li><li>Contribute to defining the governance models for the poles: meetings, decision-making processes, reporting, and monitoring indicators.</li><li>Oversee action plans related to the launch, development, and ramp-up of the poles.</li><li>Prepare meetings with medical directors, practitioners, nursing teams, and support directorates.</li></ul><p><strong>Participate in the design and optimization of medical-nursing organizations:</strong></p><br><br><ul><li>Contribute to designing the organizational models of the poles in conjunction with the Directorate of Medical Affairs, the Nursing Directorate, and relevant directorates.</li><li>Analyze the alignment between activity needs, medical resources, and paramedical resources.</li><li>Identify the organizational needs necessary for the smooth operation and ramp-up of the poles.</li><li>Optimize care pathways, patient flows, and operational interfaces.</li><li>Contribute to formalizing procedures, operating methods, and support materials necessary for pole organization.</li><li>Propose improvement actions to enhance the fluidity, quality, and efficiency of medical-nursing organizations.</li><li>Alert the Directorate of Medical Affairs about organizational risks, bottlenecks, and necessary decisions.</li></ul><p><strong>Contribute to the organization of patient pathways:</strong></p><br><br><ul><li>Participate in defining and formalizing patient pathways by specialty, service line, or pole, in close collaboration with the Nursing Directorate.</li><li>Identify critical interfaces between consultations, admissions, hospitalization, outpatient care, operating rooms, medico-technical platforms, billing, and patient discharge.</li><li>Improve pathways in coordination with medical, nursing, administrative, and support teams.</li><li>Identify risks that could impact the quality, safety of care, or continuity of treatment.</li><li>Contribute to implementing a patient-centered organization that meets the institution's quality standards.</li></ul><p><br><strong>Ensure cross-functional coordination of projects related to the poles:</strong></p><br><br><br><ul><li>Monitor the progress of projects related to the opening, structuring, and ramp-up of the poles.</li><li>Prepare, organize, and participate in cross-functional working meetings.</li><li>Formalize minutes, decisions, action plans, assigned responsible parties, and deadlines.</li><li>Ensure follow-up on commitments made with various stakeholders and facilitate the resolution of bottlenecks.</li></ul> <br> Required profile : <ul><li>Master's degree (Bac +5) in healthcare management, hospital administration, public health, care organization, project management, or equivalent.</li><li>Proven experience of at least 3 years in a healthcare facility, medical department, hospital project management, or care organization.</li><li>Good knowledge of the functioning of healthcare and hospital structures in Morocco.</li><li>Good understanding of issues related to HIS (Hospital Information System), quality, admissions, billing, and medico-economic interfaces.</li><li>Proficiency in project management principles, cross-functional coordination, and change management.</li><li>Analytical, synthesis, and formalization skills.</li><li>Proficiency in basic office software, especially Word, Excel, and PowerPoint.</li><li>Rigor, methodology, sense of priorities, and autonomy.</li><li>Strong interpersonal skills with medical, paramedical, administrative, and institutional stakeholders.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers' inquiries and complaints in the right channel to enhance the customers' experience and ensure their satisfaction.</p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><ul><li>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.</li><li>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</li><li>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</li><li>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company's services and products.</li><li>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</li><li>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers' level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</li><li>Responds to all customers' inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</li><li>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</li><li>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required.</li><li>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</li><li>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.</li><li>Maintains the company's property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.&nbsp;</li></ul> <br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><ul><li>Bachelor degree in Tourism/Management or equivalent.</li><li>Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Proficient in Microsoft Office: Word, Excel, Power Point.</li><li>Good in English and French Languages (Arabic where necessary).</li><li>Acceptable knowledge in Airline/Travel products and services.</li><li>Capable of understanding customers' problems and directing them in the right channel.</li><li>Effective communication skills to utilize in building sales and marketing techniques.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Capable of recommending alternate solutions to customers' problems.</li><li>Effective persuasive, negotiation, and problem solving skills.</li><li>Ability to work for long hours and under pressure.</li><li>Employs interpersonal relations to support company's objectives.</li></ul><p><strong>Work Experience</strong></p><br><br><ul><li>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</li><li>Fresh graduates may be considered for this role given they demonstrate the required competencies.</li></ul> <br><br> </div>