Git Jobs in Morocco
4625 Jobs Found
<p>POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>
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Job : <p>As part of strengthening its teams, a leading health facility based in Agadir is looking for an Admissions & Billing Manager to lead and coordinate all activities related to admissions, patient coverage (PEC), billing, and the patient's administrative process.</p><br><br><p><strong>Main missions:</strong></p><br><br><p>Lead and supervise all activities of the Admissions & Billing department, ensuring the coordination of teams responsible for admissions, patient coverage (PEC), and billing.</p><br><br><p>Ensure the proper management of the entire patient administrative process, from admission to discharge and billing.</p><br><br><p>Supervise and control processes related to admissions, patient coverage (PEC), billing, and collections.</p><br><br><p>Ensure the accuracy and completeness of administrative files and the information needed for billing.</p><br><br><p>Ensure the reliability of invoices and compliance with internal procedures and the requirements of paying organizations.</p><br><br><p>Coordinate communication with medical, nursing, and administrative teams to ensure smooth and efficient patient care.</p><br><br><p>Identify issues in the patient process, analyze discrepancies, and implement necessary corrective actions.</p><br><br><p>Establish and monitor performance indicators related to admissions, patient coverage (PEC), and billing.</p><br><br><p>Optimize processes and ensure continuous improvement in the quality and performance of the patient administrative process.</p><br><br><p>Support, mentor, and unite administrative teams around performance and quality of service goals.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>Higher education in management, administration, finance, accounting, or a similar field.</p><br><br><p>Minimum of 4 years of experience in a similar role, or in managing billing and patient coverage (PEC) within a clinic.</p><br><br><p>Excellent command of the patient's administrative and financial process, from admission to billing.</p><br><br><p>Strong skills in managing and coordinating multiple administrative teams.</p><br><br><p>Good command of computer tools and Hospital Information Systems (HIS).</p><br><br><p>Analytical skills, organizational skills, and attention to detail.</p><br><br><p>Leadership, sense of responsibility, and ability to unite teams.</p><br><br><p>Results-oriented with a strong ability to identify and solve operational issues.</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong>Context:</strong></p><br><br><ul><li>CORAIL is the project for the Convergence of Logistics Processes and Applications for the upstream part of the Logistics chain: all flows contributing to the availability of parts on the manufacturing lines of production sites and their optimization.</li><li>This information system is being deployed across all of the group's manufacturing sites.</li></ul><p><strong>Missions:</strong></p><br><br><p>As part of the CORAIL project and the deployment of the information system, under the guidance of the CORAIL Deployment Project Manager, the Business Process Convergence Pilot's mission is to:</p><br><br><ul><li>Prepare all the logistics data to be integrated into CORAIL at the time of going live (Purchasing, Quality, Packaging, Distribution data).</li><li>Maintain constant communication with the Factory and partner departments to retrieve missing data (manage blocking points, facilitate discussions, escalate issues).</li><li>Activities to simplify and converge Excel and Access tools used for data migration (identify or anticipate needs, develop, write user guides, make available, manage daily tool usage).</li></ul> <br> Required profile : <ul><li>Master's degree (Bac +5)</li><li>1 to 3 years of experience</li><li>Independent and in-depth use of Excel (including VBA)</li><li>Autonomy in using Access</li><li>Meeting facilitation skills</li><li>Writing skills</li><li>Good interpersonal skills (following up with partners), initiative-taking</li><li>Knowledge of general principles of the Automotive Supply Chain</li><li>Proficiency in English (independent)</li></ul> <br><br> </div>
<p><b>POSITION SUMMARY </b></p><p><br></p><p>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<p>POSITION SUMMARY Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language and prepare and review information in a variety of formats accurately and completely. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Valid Driver s License</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">It's more than just a job. At Kuehne+Nagel, every area of expertise contributes to our success. Indeed, all our businesses have a positive impact on society: high-tech products, food, medicines, and more all pass through our supply chain to reach those who need them. At Kuehne+Nagel, every mission makes a difference. And yours makes an even bigger difference than you can imagine.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join Kuehne+Nagel Casablanca as a Telesales Expert (M/F) and put your sales energy to work acquiring new clients. Working closely with the sales teams, you will identify the most promising opportunities and contribute to building a high-quality sales pipeline.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">How to have an impact</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualify leads from digital channels and marketing campaigns by evaluating their commercial and transport potential, and discarding those that do not meet the defined criteria.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct telephone prospecting activities to identify decision-making contacts in charge of transport activities within the targeted companies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the needs and potential of prospects, then ensure the creation and updating of information necessary for sales follow-up.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transmit qualified opportunities to sales teams in accordance with applicable segmentation and allocation rules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with lead processing deadlines as well as the quality, reliability and completeness of the data entered in the sales tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of internal procedures and compliance rules related to the function.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in International Transport, Logistics or equivalent field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Incoterms and the fundamentals of international transport.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of computer tools and common office applications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent ability to analyze, qualify and manage customer information.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, organisational skills and the ability to manage priorities in a dynamic environment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interpersonal skills, customer service orientation and good communication skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French and English, both written and spoken.</font></font></li></ul>
<p><b>POSITION SUMMARY </b></p><p><br></p><p>Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies.</p><p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information and protect company assets.</p><p>Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language and prepare and review information in a variety of formats accurately and completely.</p><p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Valid Driver s License</p>
<p>POSITION SUMMARY Process all payment methods in accordance with Accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order. Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description de l'entreprise TRIGO is a global leader in quality solutions, specializing in the automotive, aerospace, and transportation sectors. With over 10,000 professionals in 28 countries, TRIGO provides comprehensive quality management services, ensuring the highest standards of manufacturing and supply chain performance. For more information, visit www.trigo-group.com.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Exp rience en Assemblage Bac +2 (BTS, DUT, DEUG, DEUST, TS, ) Junior : 2 4 ans d'exp rience.</p><p></p></section>
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<p><span><span><b>Use Your Power for Purpose</b></span></span></p><br><br><p><span><span>Our manufacturing, logistics and supply team ensures that customers and patients receive the medicines they need precisely when they need them. By embracing challenges, imagining new possibilities and taking decisive action, you will help accelerate the delivery of medicines to the world. In this role, you will secure the continuous availability of materials for local and export production at our El Jadida site – overcoming obstacles, ensuring compliance and continuously improving how our supply chain operates. Join us in our mission to bring essential medicines to those who need them most, faster and more efficiently than ever before.</span></span></p><br><br><br><p><span><b>What You Will Achieve</b></span></p><br><br><br><p><span>In this role, you will:</span></p><br><br><ul><li><span>Run and analyse the MRP, coordinate the flow of raw materials, packaging components to meet production and export requirements, emphasizing continuity of supply, and minimizing obsolete inventory.</span></li></ul><ul><li><span>Place and follow up purchase orders and coordinate day-to-day communication with suppliers and freight forwarders (transitaires) to secure on-time deliveries and resolve issues.</span></li></ul><ul><li><span>Manage material import and export operations, ensuring customs and regulatory compliance and liaising with the national health authority (AMMPS) on material classification and documentation.</span></li></ul><ul><li><span>Lead and support supply and warehouse-related quality investigations in the eQMS, performing root cause analysis and defining improvement plans.</span></li></ul><ul><li><span>Manage CAPAs, and Change Control Records (CCRs), coordinating impact assessment across Quality, Regulatory, Supply Chain and Manufacturing.</span></li></ul><ul><li><span>Prepare and report the monthly SLOBS (slow-moving and obsolete stock), analyse root causes and manage inventory shelf-life, expiry dates and disposition actions.</span></li></ul><ul><li><span>Organise and coordinate pharmaceutical destruction campaigns in line with the site Waste Management SOP, including list preparation, approvals and coordination with external partners (COPFR, Geocycle).</span></li></ul><ul><li><span>Initiate purchase orders and E-pay payment requests in Ariba, and process and reconcile supplier invoices through KOFAX in collaboration with Finance.</span></li></ul><ul><li><span>Participate in the implementation of new PARs (Packaging Artwork Requests), including codes creation.</span></li></ul><ul><li><span>Participate in the Supplier Corrective Action Request (SCAR) process, raising and following up SCARs and supporting supplier quality monitoring.</span></li></ul><ul><li><span>Support inspection readiness (AMMPS, RQA, Internal and Client audits) and use Enterprise Resource Planning (SAP) systems and reporting tools within a complex, multicultural matrix organization.</span></li></ul><ul><li><span>Prepare the periodic controlled-substance AMMPs reports based on accurate SAP data extraction and reconciliation.</span></li></ul><ul><li><span>Manage AMMPS import/export permits for materials and finished goods, including controlled substances.</span></li></ul><br><p><span><b>Here Is What You Need (Minimum Requirements)</b></span></p><br><br><br><ul><li><span>Bachelor's or master's degree in supply chain, Logistics Management or Business.</span></li></ul><ul><li><span>Demonstrated experience in supply chain, planning, procurement or logistics, ideally in the pharmaceutical or healthcare industry.</span></li></ul><ul><li><span>Working knowledge of MRP and ERP systems (SAP) and strong MS Office skills (Excel, PowerPoint, Word).</span></li></ul><ul><li><span>Understanding of GMP, GDP, Incoterms and import/export processes, and awareness of local pharmaceutical regulations (Loi n° 17-04, AMMPS).</span></li></ul><ul><li><span>Excellent oral and written communication skills, able to present complex issues clearly at all organizational levels.</span></li></ul><ul><li><span>Fluent in French and English, both written and spoken.</span></li></ul><ul><li><span>Ability to work effectively in a team and collaborate with cross-functional teams.</span></li></ul><br><p><span><b>Bonus Points If You Have (Preferred Requirements)</b></span></p><br><br><br><ul><li><span>Experience with quality systems (eQMS): deviations, investigations, CAPA, Change Control (CCR) and SCAR processes.</span></li></ul><ul><li><span>Experience with Ariba, KOFAX, SLOBS reporting, pharmaceutical destruction and PAR implementation.</span></li></ul><ul><li><span>Knowledge of lean manufacturing principles and continuous improvement (IMEx / Six Sigma).</span></li></ul><ul><li><span>Strong problem-solving and decision-making skills in a fast-paced environment, with the ability to manage multiple tasks and projects simultaneously.</span></li></ul><ul><li><span>Strong analytical skills, attention to detail and the ability to build relationships with stakeholders at all levels (Arabic is a plus).</span></li></ul><ul><li><span>Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity, with an understanding of responsible AI practices, including risk management and ethical use.</span></li></ul><p><br> <br>Work Location Assignment: On Premise</p><br><br><p>Position based in El Jadida</p><br><br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Logistics & Supply Chain Mgmt<br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Le M ridien N'Fis NFIS Marrakech is seeking an exceptional and visionary General Manager to lead the next chapter of one of Marrakech's most exciting lifestyle destinations. As the property continues its transformation under an ambitious ownership vision, NFIS is redefining itself through a distinctive blend of hospitality, culinary excellence, cultural storytelling, design, and curated lifestyle experiences. Supported by strategic partnerships and innovative concepts, the hotel is positioned to become a true destination within Marrakech's landscape under the Autograph Collection. This role requires a highly visible, entrepreneurial, and charismatic leader who can successfully balance guest experience, operational excellence, commercial performance, talent leadership, and strong ownership partnership. The General Manager will not only execute the property's strategic vision but actively contribute to shaping its future identity and market positioning. The successful candidate will bring extensive luxury and lifestyle hospitality experience, a passion for Food & Beverage innovation, a refined attention to detail, and a proven ability to create vibrant destination experiences that attract both international travelers and the local community.</p><p>CORE WORK ACTIVITIES</p><p>Leading Hotel Operations</p><p>Provides strategic leadership across all operational departments to deliver exceptional guest experiences and sustainable business performance. Maintains a highly visible presence throughout the hotel, leading by example and ensuring flawless execution of luxury service standards. Demonstrates exceptional attention to detail, proactively identifying operational, service, or aesthetic opportunities and ensuring rapid resolution. Creates a culture of accountability, excellence, and continuous improvement. Ensures strong operational execution across Rooms, Food & Beverage, Events, Wellness, and Lifestyle experiences. Champions a guest-centric culture aligned with the evolving identity and positioning of NFIS Marrakech.</p><p>Driving Commercial & Financial Performance</p><p>Delivers revenue growth, profitability and market positioning through strategic business leadership. Partners closely with Sales, Marketing and Revenue Management teams to maximise performance across all segments. Leverages luxury and lifestyle market insights to strengthen the hotel's positioning within Marrakech and internationally. Identifies new business opportunities, strategic partnerships, and innovative concepts that enhance the guest experience and commercial performance. Maintains strong financial discipline while identifying opportunities for innovation and long-term value creation.</p><p>Lifestyle, Innovation & Brand Development</p><p>Acts as a key ambassador and steward of the NFIS brand vision, helping bring the property's unique identity to life. Collaborates with ownership and strategic partners to develop and enhance signature concepts, experiences, and partnerships. Drives innovation across guest programming, culture, gastronomy, wellness, and entertainment. Creates dynamic experiences that establish the hotel as a destination for both international guests and local clientele. Demonstrates a sophisticated understanding of luxury, design, storytelling, and experiential hospitality.</p><p>Talent & Culture Leadership</p><p>Builds and develops a high-performing leadership team through coaching, succession planning and active talent development. Champions Marriott s people-first culture and leadership principles. Creates an environment that attracts, retains and inspires top hospitality talent. Leads with authenticity, resilience and emotional intelligence.</p><p>Stakeholder & Owner Partnership</p><p>Maintains strong relationships with ownership representatives and key regional stakeholders. Provides clear communication, strategic updates and operational transparency. Acts as an ambassador for both Marriott International and the Le M ridien brand within the local and international market.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education & Experience</p><p>Bachelor's degree from an accredited university in Hospitality Management, Business Administration, or a related field preferred.</p><p>Significant senior leadership experience within luxury, lifestyle, or premium hospitality environments.</p><p>Previous General Manager experience within internationally recognized luxury or lifestyle hotel brands.</p><p>Proven success leading complex luxury hotel operations with strong Food & Beverage components.</p><p>Experience developing destination venues, lifestyle programming, and guest experiences that drive market relevance and local engagement.</p><p>Strong commercial acumen with demonstrated success in revenue growth, profitability, and asset performance.</p><p>Experience working closely with ownership groups and managing sophisticated stakeholder relationships.</p><p>International hospitality experience across multiple markets preferred.</p><p>Demonstrated ability to lead culturally diverse teams and build high-performance cultures.</p><p>French and/or Arabic language capabilities are advantageous.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>VINCI Energies, accélérateur de la transformation énergétique et digitale, réalise 21.6 Milliards d'euros de CA, avec 109 000 collaborateurs présents dans 61 pays. </p><br><p>VINCI Energies Systèmes d'Information (VESI), est le chef d'orchestre des outils informatiques, de communication et de gestion de VINCI Energies. Au service des métiers, VESI est porteur d’innovation dans la transformation de nos métiers et de nos modes de travail. Nous accompagnons nos utilisateurs dans l’adoption de nouvelles solutions créatives, innovantes et ambitieuses pour répondre aux enjeux stratégiques de demain : ERP, Business Intelligence, Digitalisation, Mobilité, IA, RPA, Plateformes technologiques, Conduite du changement …</p><br><p>Au sein de la Direction des Systèmes d’Information, nous offrons une opportunité de stage pour le poste de « Analyste fonctionnel SI,».</p><br><p>VESI compte 9 bureaux dans le monde (hors France) appelés Satellites. Cette équipe se charge de la coordination des bureaux situés en Europe, Amérique et Australie, qui assurent la gestion, support et implémentation des outils IT pour VINCI Energies à l’international.</p><br><p>Votre rôle consiste à :</p><br><p>·Renforcer et assurer un support méthodologique à la gouvernance entre les différentes équipes VESI central, les Satellites et la direction<br>·Construire et faire vivre des outils de pilotage, KPI et reporting<br>·Accompagner la croissance de VESI à l’international en assurant des missions transverses avec les satellites et les équipes centrales<br>·Participer à la formalisation de processus de formation et onboarding pour les personnes en Satellite<br>·Assurer un support méthodologique aux projets au sein des Satellites concernant les différents outils IT du groupe: implémentation de l’ERP (SAP), Cybersécurité, BI, Data Integration<br>·Rédiger la documentation et les processus relatifs à l'évolution du réseau des Satellites</p><br><br><ul><li>De formation minimum BAC+3 en école de commerce / ingénieur, spécialisation SI, management de projet, Change management</li><li>Vous possédez des connaissances en gestion de projet</li><li>Anglais courant indispensable</li><li>La connaissance de SAP ou des systèmes d’information est un atout</li><li>Qualités personnelles : capacité à travailler en équipe, sens du service, esprit d’analyse et de synthèse, bon relationnel, sens de l’organisation et culture du résultat</li></ul><br><ul><li>Un parcours d’intégration dès votre premier jour et un suivi de carrière individualisé</li><li>Des projets innovants, collaboratifs et participatifs avec un fort esprit d ’équipe</li><li>Des possibilités d’évolution, de formations et de mobilités dans un groupe international en fort développement</li><li>Un management et accompagnement de proximité</li><li>Le partage et la fierté de nos réussites<br></li></ul><p>Tous nos postes sont ouverts aux personnes en situation de handicap.</p><br><p>Notre ADN : Confiance, Esprit d’entreprendre, Solidarité, Autonomie, Responsabilité. Venez vivre et partager avec nous nos valeurs !</p><br>
<p><strong>Entity</strong></p><br> <br>
<br> </div>
<h2 class="h5">Job description</h2>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building competitive-programming problems and their automatic graders (test cases + checkers) used to train advanced AI coding models.<br> You'll create problems, write both correct and deliberately-wrong solutions, and design the tough test cases that catch subtly-broken code.<br> Your work is what makes the training signal trustworthy.<br> To apply, share: your competitive-programming handle(s) + current/peak rating, any problem-setting experience, and IOI/ICPC/olympiad history.<br> What you'll do Write original algorithmic problems — clear statement, sound constraints, an intended solution; Write correct solutions in C++ and Python; Write realistic wrong solutions (common mistakes) to test against; Build and harden test cases: generators, edge cases, stress and "hacking" tests; Write checkers/interactors (testlib) for problems with more than one valid answer; Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<br> What we look for Strong competitive programming background, shown by a public profile — a Codeforces rating (see levels below), OR an IOI / ICPC / national-olympiad record; Fluent contest C++ (STL, complexity); comfortable writing Python; Can explain why a solution is wrong and build an input that breaks it; Strong written English (C1+).<br> Levels (by Codeforces rating, or equivalent olympiad achievement): Associate — 1700–2100 (Expert / Candidate Master): easier problems; Expert — 2200–2600 (Master / Grandmaster): harder problems Senior / Reviewer — 2600+ (Int'l Grandmaster) or IOI/ICPC medalist: hardest problems + quality review.<br> Nice to have IOI / ICPC alumni and top competitive programmers especially encouraged to apply; Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges); Testlib experience (checkers, validators, generators); Experience creating data for LLM code benchmarks or similar RL / evaluation datasets.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Paid per accepted task.<br> Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $90/hr .<br> Because payment is per task, a faster pace raises your effective hourly rate.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building competitive-programming problems and their automatic graders (test cases + checkers) used to train advanced AI coding models.<br> You'll create problems, write both correct and deliberately-wrong solutions, and design the tough test cases that catch subtly-broken code.<br> Your work is what makes the training signal trustworthy.<br> To apply, share: your competitive-programming handle(s) + current/peak rating, any problem-setting experience, and IOI/ICPC/olympiad history.<br> What you'll do Write original algorithmic problems — clear statement, sound constraints, an intended solution; Write correct solutions in C++ and Python; Write realistic wrong solutions (common mistakes) to test against; Build and harden test cases: generators, edge cases, stress and "hacking" tests; Write checkers/interactors (testlib) for problems with more than one valid answer; Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<br> What we look for Strong competitive programming background, shown by a public profile — a Codeforces rating (see levels below), OR an IOI / ICPC / national-olympiad record; Fluent contest C++ (STL, complexity); comfortable writing Python; Can explain why a solution is wrong and build an input that breaks it; Strong written English (C1+).<br> Levels (by Codeforces rating, or equivalent olympiad achievement): Associate — 1700–2100 (Expert / Candidate Master): easier problems; Expert — 2200–2600 (Master / Grandmaster): harder problems Senior / Reviewer — 2600+ (Int'l Grandmaster) or IOI/ICPC medalist: hardest problems + quality review.<br> Nice to have IOI / ICPC alumni and top competitive programmers especially encouraged to apply; Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges); Testlib experience (checkers, validators, generators); Experience creating data for LLM code benchmarks or similar RL / evaluation datasets.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Paid per accepted task.<br> Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $90/hr .<br> Because payment is per task, a faster pace raises your effective hourly rate.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building competitive-programming problems and their automatic graders (test cases + checkers) used to train advanced AI coding models.<br> You'll create problems, write both correct and deliberately-wrong solutions, and design the tough test cases that catch subtly-broken code.<br> Your work is what makes the training signal trustworthy.<br> To apply, share: your competitive-programming handle(s) + current/peak rating, any problem-setting experience, and IOI/ICPC/olympiad history.<br> What you'll do Write original algorithmic problems — clear statement, sound constraints, an intended solution; Write correct solutions in C++ and Python; Write realistic wrong solutions (common mistakes) to test against; Build and harden test cases: generators, edge cases, stress and "hacking" tests; Write checkers/interactors (testlib) for problems with more than one valid answer; Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<br> What we look for Strong competitive programming background, shown by a public profile — a Codeforces rating (see levels below), OR an IOI / ICPC / national-olympiad record; Fluent contest C++ (STL, complexity); comfortable writing Python; Can explain why a solution is wrong and build an input that breaks it; Strong written English (C1+).<br> Levels (by Codeforces rating, or equivalent olympiad achievement): Associate — 1700–2100 (Expert / Candidate Master): easier problems; Expert — 2200–2600 (Master / Grandmaster): harder problems Senior / Reviewer — 2600+ (Int'l Grandmaster) or IOI/ICPC medalist: hardest problems + quality review.<br> Nice to have IOI / ICPC alumni and top competitive programmers especially encouraged to apply; Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges); Testlib experience (checkers, validators, generators); Experience creating data for LLM code benchmarks or similar RL / evaluation datasets.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Paid per accepted task.<br> Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $90/hr .<br> Because payment is per task, a faster pace raises your effective hourly rate.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>RIBATIS</span></span><span><span><span> , Opérateur de la transformation digitale dans le
domaine du </span></span></span><span><span>#eGOV</span></span><span><span><span>, cherche à </span></span></span><span><span>#Recruter</span></span><span><span><span> un </span></span></span><span><span>#RESPONSABLE</span><span>#EQUIPE #RESSOURCES</span><span>#HUMAINES</span></span><span><span><span> :</span></span></span><br></p><br><p><b><span><span><span>- Missions</span></span></span></b><span><span><span> :</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Pilotage et coordination de l’équipe
RH</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Manager
& Coordonner les <b>membres de l’équipe RH</b> (Recrutement, Formation, Administration
du personnel, Paie, …etc) ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Assurer
la <b>montée en compétences des collaborateurs</b> RH & Veiller à la <b>qualité
de leur travail</b> ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Organiser
la <b>répartition des tâches</b> & Garantir le <b>respect des procédures
internes</b> ;</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Définition et mise en œuvre de la
politique RH</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Participer
à la <b>définition de la stratégie RH</b> en lien avec la direction générale et
les managers opérationnels ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Adapter
la <b>politique RH aux spécificités du secteur IT</b> (recrutement de profils
techniques, gestion des compétences liées aux technologies, …etc) ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Piloter
les <b>projets RH</b> : recrutement, formation, gestion des carrières,
mobilité, qualité de vie au travail, …etc ;</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Recrutement et intégration</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Superviser
les <b>processus de recrutement</b>, de la définition des besoins à
l’intégration des nouveaux collaborateurs ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Collaborer
avec les managers IT pour identifier les <b>compétences clés</b> et anticiper
les <b>besoins futurs </b>;</span><br></p><br><p><span><span><span>o</span></span></span><span>Mettre
en place des <b>parcours d’onboarding</b> adaptés au contexte technologique</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Gestion administrative et paie</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Superviser
la <b>gestion administrative du personnel</b> : contrats, absences, congés,
paie (interne ou externalisée) ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Veiller
à la <b>conformité avec la législation sociale</b> et les <b>conventions
collectives </b>;</span><br></p><br><p><span><span><span>o</span></span></span><span>Gérer
les <b>relations avec les organismes sociaux et partenaires externes</b>.</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Accompagnement des managers et
relations sociales</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Conseiller
& Accompagner les managers dans <b>la gestion de leurs équipes</b> (gestion
des conflits, évaluation, développement des compétences) ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Animer
le <b>dialogue social</b>, Préparer & Participer aux <b>négociations
collectives</b> ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Assurer
la <b>communication interne</b> sur les politiques et procédures RH.</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Développement des compétences et
formation</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Mettre
en place & Suivre les <b>plans de formation</b> pour accompagner les
évolutions technologiques et les besoins métiers ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Analyser
les <b>écarts de compétences</b> & Proposer des <b>actions adaptées</b> (formations, coaching, mobilité) ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Évaluer
l’<b>efficacité </b>des formations & Ajuster les <b>dispositifs </b>;</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Reporting et veille</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Produire
des <b>indicateurs RH</b> et des <b>reportings réguliers</b> à destination de
la direction ;</span><br></p><br><p><span><span><span>o</span></span></span><span>Assurer
une <b>veille juridique, sociale et sectorielle</b> pour anticiper les
évolutions réglementaires et les tendances RH.</span><br></p><br><p><span><span><span>---------------------</span></span></span><br></p><br><span><span><span></span></span></span><span><br> <span><span>Pour toute
personne intéressée, prière de nous adresser vos candidatures sur </span></span></span><span><span>rh@ribatis.com</span></span><span><span><span> en précisant au
niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><p><span><span>#Hiring</span></span><span> <span><span>#Teamleaderressourceshumaines</span></span><span><span>#Team_Leader_Ressources_Humaines</span></span><span><span>#RH</span></span></span><br></p><br><br><span>Profil</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> : BAC+3/BAC+5 en RH</span></span></span><br></p><br><span><span><span></span></span></span><br><br><p><b><span><span><span>- Expér</span></span></span></b></p> </div>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span>Monitoring Express and domestic operation to ensure effective and efficient work flow in line with the standards procedures and policies</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Oversee and motivate a team of operations personnel to achieve departmental goals.</span></span></span></li>
<li><span><span><span>Provide coaching, mentorship, and performance reviews for direct reports.</span></span></span></li>
<li><span><span><span>Ensure adherence to safe work practices within the team.</span></span></span></li>
<li><span><span><span>Manage team schedules and staffing levels for optimal efficiency.</span></span></span></li>
<li><span><span><span>Manage company vehicles and ensure optimal use.</span></span></span></li>
<li><span><span><span>Track and optimize routes for delivery personnel.</span></span></span></li>
<li><span><span><span>Oversee cash handling procedures and ensure compliance.</span></span></span></li>
<li><span><span><span>Handle issues related to cash on delivery (COD) transactions.</span></span></span></li>
</ul>
<ul>
<li><span><span><span>Facilitate clear communication both internally and externally.</span></span></span></li>
<li><span><span><span>Collaborate effectively with various departments to ensure smooth operations.</span></span></span></li>
<li><span><span><span>Performance Management and Analysis:</span></span></span></li>
<li><span><span><span>Monitor team performance and identify areas for improvement.</span></span></span></li>
<li><span><span><span>Develop and implement strategies to optimize operational efficiency.</span></span></span></li>
<li><span><span><span>Analyze performance data and identify potential risks or losses.</span></span></span></li>
<li><span><span><span>Prepare and track performance reports.</span></span></span></li>
</ul>
<ul>
<li><span><span><span>Ensure timely responses to customer inquiries and complaints.</span></span></span></li>
<li><span><span><span>Work collaboratively with customer service teams to resolve issues effectively.</span></span></span></li>
</ul>
<ul>
<li><span><span><span>Implement and enforce established operational standards and procedures.</span></span></span></li>
<li><span><span><span>Monitor team activities to ensure adherence to company policies and regulations.</span></span></span></li>
<li><span><span><span>Manage resources effectively, including personnel, equipment, and technology</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor's degree in Business Administration, Operations Management, Logistics, or a related field (preferred)</span></span></span></li>
<li><span><span><span>Minimum of 5 years of experience in a supervisory or leadership role within an operations environment</span></span></span></li>
<li><span><span><span>Demonstrated experience in managing and motivating a team</span></span></span></li>
<li><span><span><span>Experience in implementing and enforcing operational standards and procedures</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Adaptability<br>Data Analysis<br>Communication Skills<br>Crisis Management<br>Problem Solving<br>Teamwork<br>Decision Making<br>Delegation And Direction<br>
</div>
<h2 class="h5">Job description</h2>
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Job : <p>We are open to applications in all our fields:</p><br><br><p>• Works, operations, and project management<br>• Studies, methods, planning, and cost control<br>• Maintenance, equipment, and logistics<br>• Quality, health, safety, and environment<br>• Waste treatment and recovery<br>• Administrative and support functions: finance, purchasing, legal, IT, human resources ...</p><br><br><br> <br> Required profile : <p>Whether you are a beginner, a technician, an engineer, an experienced manager, or an expert in your field, you can send us your application.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><br><span><span><span><span>Le/la Standardiste est en charge de la réception des appels de l’hôtel, qu’il s’agisse d’appels internes ou externes. gère la prise de réveils et assure également le suivi des faxes clients au sein de l’hôtel.</span><br><span>Il/ elle doit connaître parfaitement les horaires </span><span>d’ouverture et de fermeture des différents points de vente ainsi que le type de prestation proposé </span><span>par chacun des services respectifs.</span><br><span>Il/elle est sous la responsabilité de l’encadrement de son service : Superviseur et Responsable.</span><br><span>Le/la standardiste doit faire preuve d’un très bon esprit d’équipe, avoir une excellente </span><span>présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour </span><span>correspondre aux attentes d’une clientèle haut de gamme.</span><br><span>Le/la Standardiste doit également posséder de bonnes compétences informatiques, puisqu’il/elle </span><span>est amené(e) à utiliser différents logiciels tels que Word, Excel, Internet et Opera.</span></span></span></span></p><br><br><br><p><span><span><span><b><span>FONCTIONS ESSENTIELLES :</span></b><br><span>1. Offrir aux clients un service agréable, efficace et professionnel conformément aux </span><span>standards Four Seasons</span><br><span>2. Répondre à tous les appels de manière plaisante en utilisant le nom du client interne ou </span><span>externe, et en mettant en relation avec le poste désiré en fonction de sa requête.</span><br><span>3. Faire et effectuer le suivi des appels de réveil pour les clients de l’hôtel.</span><br><span>4. Gérer les demandes des «Ne pas déranger», des postes occupés, des transferts d’appels, </span><span>des mises en attente, des appels en attente, des Diverts (dérivation des appels d’une </span></span></span></span><span><span><span><span>chambre à une autre), des COS, des NCOS7 et des mises en relation avec les messageries</span></span></span></span><br> </p><br><br><p><span><span><span><span>vocales.</span><br><span>5. Savoir organiser une conférence Call.</span><br><span>6. Coordonner les requêtes téléphoniques spéciales pour des clients que ce soit dans leur</span><br><span>chambre ou en salle de réunion.</span><br><span>7. Assister les clients dans leurs appels locaux, nationaux ou internationaux.</span><br><span>8. Effectuer la facturation des clients en salle de réunion concernant les ouvertures de lignes </span><span>téléphoniques, fax et accès internet.</span><br><span>9. Agir en cas de situation d’urgence ou de sécurité dans l’hôtel.</span><br><span>10. Informer un superviseur ou responsable des plaintes et commentaires clients et faire les </span><span>efforts appropriés.</span><br><span>11. Apporter un appui à l’intégration et à la formation des nouveaux employés et les aider </span><span>dans leurs tâches.</span><br><b><span>FONCTIONS SECONDAIRES :</span></b><br><span>1. Donner des informations générales à tous les appelants et à se familiariser avec les </span><span>services de l’hôtel, les heures d’opérations, les activités journalières, les fonctions </span><span>spéciales, etc.</span><br><span>2. Rapporter et mettre sous fichiers tous les problèmes et les maintenances téléphoniques.</span><br><span>3. Assister le chef de service dans la réconciliation des factures du mois.</span><br><span>4. Maintenir en bon état d’usage les équipements téléphoniques</span></span></span></span></p><br><br><br><br><br><br><br><br> </div>