Git Jobs in Morocco
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our digital and software technology experts go beyond the beaten path by providing unique R&D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and where no two days are the same.</p><p>About the position</p><p>As part of strengthening our quality teams at the Kenitra site, we are looking for a Quality Leader Electrical & Electronic Hardware. The position consists of managing the monitoring and resolution of anomalies, ensuring coordination between technical teams and site stakeholders, while guaranteeing performance through key performance indicators (KPIs).</p><p>Job missions</p><p>As an EHE Quality Leader, your main missions will be:</p><ul><li>Manage the monitoring and resolution of EHE anomalies through dedicated KPIs</li><li>Ensure the allocation of incidents to the relevant Technical Champions</li><li>Coordinate resolution actions by leading regular progress meetings</li><li>Participate in War Room meetings and ensure clear reporting (progress, closure deadlines)</li><li>Support the factory quality team in managing E/E issues</li><li>Escalate critical or blocking points to management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Specialization: Industrial engineering, electrical engineering, electronics, mechatronics or equivalent</p><p>Confirmed Experience (3-5 years)</p><p>Skills and requirements</p><ul><li>Engineering degree related to the E/E field</li><li>Experience in automotive systems highly appreciated</li><li>Knowledge of incident management tools (S2rius, PLM is a plus)</li><li>Ability to manage through KPIs and performance indicators</li><li>Good command of the Microsoft Office pack and Power BI</li><li>Leadership and ability to lead meetings (War Room, warranty)</li><li>Rigor, analytical mind and results orientation</li></ul><p>Languages</p><ul><li>French: fluent</li><li>English: fluent</li></ul><p></p></section>
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Job : <p>Join a dynamic company in the <strong>Cosmetics</strong> sector. An exciting opportunity awaits you as a <strong>Senior Accountant</strong> in <strong>Bouskoura</strong>, Morocco. This is a key role that will allow you to leverage your expertise within an organization known for its excellence and innovation.</p><br><br><p>The main goal of this position is to ensure the reliability and compliance of the company's financial information. You will be a pillar in optimizing accounting and financial processes, contributing directly to the organization's performance and strategy.</p><br><br><p>Your responsibilities will cover a broad spectrum of the accounting function. You will actively participate in bookkeeping, financial statement preparation, tax management, and performance analysis.</p><br><br><ul><li>Supervise and carry out routine accounting operations.</li><li>Ensure the closing of monthly, quarterly, and annual accounts.</li><li>Prepare tax declarations and ensure regulatory watch.</li><li>Analyze discrepancies and propose corrective actions.</li><li>Participate in budget preparation and cost monitoring.</li><li>Contribute to the continuous improvement of accounting procedures and information systems.</li><li>Assist with internal and external audits.</li></ul> <br> <br> Required profile : <p>To excel in this role, higher education of <strong>Bac +5 and above</strong> is required, ideally in the field of <strong>Audit, Consulting, Management, Accounting, or Finance</strong>.</p><br><br><p>Solid professional experience of <strong>5 to 10 years</strong> is essential. This experience should have been gained in similar roles, ideally in demanding environments known for their rigor.</p><br><br><ul><li>Excellent command of accounting and financial principles.</li><li>In-depth knowledge of IFRS standards and Moroccan tax regulations.</li><li>Proven analytical and synthesis skills.</li><li>Rigor, organization, and attention to detail.</li><li>Autonomy and proactivity.</li><li>Proficiency in computer tools and accounting software (SAP, Oracle, or equivalent would be a plus).</li><li>Good interpersonal skills and ability to work in a team.</li></ul><p>If you see yourself in this profile and this challenge stimulates your ambition, do not wait any longer. Apply now using the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a consultant in our Casablanca offices, you will support our local clients from various sectors of activity (transport, energy, banking & insurance, public sector), particularly in the context of their digital transformation projects: data management, IT strategy, new technologies (IoT, 5G, RPA, AI, blockchain), emerging technologies (quantum computing), cloud computing, SI APIzation, large program management, etc. You will work within a multidisciplinary team on a variety of missions such as: Organization & Governance: transformation of organizations and their operational model Operational strategy and transformation projects: definition of strategy and roadmap, framing and piloting of programs/projects, deployment support Operational Performance: definition/optimization of customer experience, core processes, and user journeys, operational excellence (Lean Management), audit/diagnosis and recommendations (organization, processes, governance, risk mapping...) Economic Performance: Business Cases, Benchmarks, financial optimization.</p><p>You will also be involved in the internal life of the firm, around different subjects: The development and strengthening of our offers through training, working groups, and the dissemination of internal and external support. The development of new opportunities through responses to tenders and commercial proposals. The publication policy of the team (writing articles, deciphering).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduated with a Master's degree from a top engineering school, business school, or university, you ideally have consulting experience. You have an appetite for data and AI related issues, the ability to quickly acquire skills in these areas, and are enthusiastic about the idea of helping our clients seize opportunities. Are you curious and enjoy teamwork? Are you recognized for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values of excellence, entrepreneurship, innovation, sharing, kindness, and work-life balance? Do you speak French and English fluently in a professional context? Then join us!</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a consultant in our Casablanca offices, you will assist our local clients from various business sectors (transport, energy, banking & insurance, public sector), particularly in their digital transformation projects: data management, IT strategy, new technologies (IoT, 5G, RPA, AI, blockchain), emerging technologies (quantum computing), cloud computing, SI APIzation, large program management, etc. You will work within a multidisciplinary team on a wide variety of missions such as: Organization & Governance: transformation of organizations and their operational model Operational Strategy and transformation projects: definition of strategy and roadmap, framing and steering of programs/projects, deployment support Operational Performance: definition/optimization of customer experience, core processes, and user journeys, operational excellence (Lean Management), audit/diagnostic and recommendations (organization, processes, governance, risk mapping...) Economic Performance: Business Cases, Benchmarks, financial optimization You will also be involved in the internal life of the firm, around different topics: Development and strengthening of our offers through training, working groups, dissemination of internal and external support, Development of new opportunities through responses to tenders and commercial proposals The publication policy of the team (writing articles, decrypting)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduated from a Bac+5 degree from a top engineering school, business school, or university, you ideally have consulting experience. You have an appetite for data and AI related issues, the ability to quickly acquire skills in these areas, and are enthusiastic about helping our clients seize opportunities. Are you curious and enjoy working in a team? Are you recognized for your analytical skills? Do you want to join a dynamic and motivating professional environment? Do you share our values of excellence, entrepreneurship, innovation, sharing, benevolence, and work-life balance? Do you speak French and English fluently in a professional context? Then join us!</p><p></p></section>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b><span>Graphic Designer (Cluster Role)</span></b></p><br><br><br><p><b><span>About Four Seasons Morocco Collection</span></b></p><br><br><p><span><span>The Four Seasons Morocco Collection brings together three exceptional properties, each offering a distinctive luxury hospitality experience in Morocco's most iconic destinations:</span></span></p><br><br><ul><li><p><b><span>Four Seasons Hotel Casablanca</span></b><span><span>, a contemporary oceanfront retreat in Morocco's economic capital.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Four Seasons Resort Marrakech</span></b><span><span>, a tranquil resort oasis blending Moroccan tradition with modern luxury.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Four Seasons Hotel Rabat at</span><span>Kasr</span><span>Al Bahr</span></b><span><span>, a landmark destination where history, heritage, and contemporary elegance converge.</span></span></p><br><br></li></ul><br><p><span><span>Together, these properties</span><span>represent</span><span>the finest standards of luxury hospitality, delivering unforgettable experiences to guests while</span><span>maintaining</span><span>Four Seasons' commitment to excellence, innovation, and genuine service.</span></span></p><br><br><br><p><b><span>About Four Seasons</span></b></p><br><br><p><span><span>Founded in 1960, Four Seasons continues to define the future of luxury hospitality through extraordinary experiences, exceptional quality, and personalized service. Currently operating hotels and private residences around the world, Four Seasons consistently ranks among the world's most admired luxury brands and best places to work.</span></span></p><br><br><br><p><b><span>Graphic Designer (Cluster Role)</span></b></p><br><br><p><span><span>The</span></span><b><span>Graphic Designer (Cluster Role)</span></b><span><span>is responsible for</span><span>developing and executing creative visual solutions that support the marketing, communications, public relations, sales, food and beverage, spa, and guest experience</span><span>objectives</span><span>across the</span></span><b><span>Four Seasons Morocco Collection</span></b><span><span>, including Casablanca, Marrakech, and Rabat.</span></span></p><br><br><p><span><span>This</span><span>role will create compelling visual content and communication materials for both digital and print applications, ensuring all assets reflect Four</span><span>Seasons</span><span>brand standards while</span><span>showcasing</span><span>the unique identity of each property.</span></span></p><br><br><p><span><span>Working closely with the Marketing and Communications teams across the Collection, the Graphic Designer will support storytelling, campaigns, promotions, partnerships, events, and internal communications through innovative and engaging design.</span></span></p><br><br><br><br><br><p><b><span>What</span><span>You Will</span><span>Do:</span></b></p><br><br><p><span><span>Assisting with Design Production: Creating and</span><span>modifying</span><span>visual elements like images, layouts, and social media content.</span></span></p><br><br><p><span><span>Collaborating with Teams: Working with the art director and other team members to develop and refine designs, ensuring consistency with brand guidelines.</span></span></p><br><br><p><span><span>Learning and Development: Gaining experience with</span><span>design software</span><span>, industry trends, and design principles.</span></span></p><br><br><p><span><span>Meeting Deadlines: Managing time effectively and prioritizing tasks to meet project deadlines.</span></span></p><br><br><p><span><span>Attention to Detail: Ensuring accuracy and quality in all design work.</span></span></p><br><br><p><span><span>Conceptualization and Presentation: Developing design concepts and presenting them to team members.</span></span></p><br><br><p><span><span>Develop and design marketing, communications, and promotional materials for the Four Seasons Morocco Collection.</span></span></p><br><br><p><span><span>Create visual assets for online and offline channels including advertisements, brochures, flyers, posters, invitations, menus, and signage.</span></span></p><br><br><p><span><span>Design engaging content for websites, social media platforms, email campaigns, digital displays, and other digital marketing initiatives.</span></span></p><br><br><p><span><span>Produce collateral for</span><span>the</span><span>cluster</span><span>hotel</span><span>s</span><span>outlets including restaurants, bars,</span><span>spa</span><span>, meetings and events, and seasonal activations.</span></span></p><br><br><p><span><span>Ensure all creative materials align with Four Seasons global brand guidelines and visual identity standards.</span></span></p><br><br><p><span><span>Collaborate with Marketing, Communications, Public Relations, Sales, Events, Spa, Culinary, and Operations teams to develop creative concepts and campaigns.</span></span></p><br><br><p><span><span>Adapt global and regional campaign assets for local market needs and property-specific initiatives.</span></span></p><br><br><p><span><span>Partner with photographers, videographers, printers, and production vendors when</span><span>required</span><span>.</span></span></p><br><br><p><span><span>Assist</span><span>in the development of visual storytelling initiatives highlighting guest experiences, culinary experiences, wellness offerings, and destination-driven content.</span></span></p><br><br><br><p><b><span>What</span><span>You</span><span>Bring:</span></b></p><br><br><p><span><span>Proficiency</span><span>in Design Software: Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.</span></span></p><br><br><p><span><span>Design Principles:</span><span>Understanding of</span><span>typography, color theory, and layout composition.</span></span></p><br><br><p><span><span>Communication Skills: Ability to clearly communicate design ideas and collaborate effectively.</span></span></p><br><br><p><span><span>Creativity and Problem-Solving: Developing innovative design solutions and</span><span>adapting to</span><span>feedback.</span></span></p><br><br><p><span><span>Time Management: Ability to prioritize tasks and meet deadlines.</span></span></p><br><br><p><span><span>Education/Experience: A degree or relevant experience in graphic design or</span><span>a related</span><span>field.</span></span></p><br><br><p><span><span>Diploma or</span><span>Bachelor's Degree in Graphic Design</span><span>, Visual Communications, Creative Arts, Marketing, or</span><span>a related field</span><span>.</span></span></p><br><br><p><span><span>Minimum 2-4 years of experience in graphic design, creative services, hospitality, luxury, lifestyle, or agency environments.</span></span></p><br><br><p><span><span>Strong portfolio</span><span>demonstrating</span><span>expertise</span><span>in print, digital, and brand communication design.</span></span></p><br><br><p><span><span>Experience with Canva, Figma, or other creative platforms is an advantage.</span></span></p><br><br><p><span><span>Experience creating assets for both digital and print production.</span></span></p><br><br><p><span><span>Good</span><span>organizational and project management skills.</span></span></p><br><br><p><span><span>Ability to work independently while collaborating effectively with multiple stakeholders.</span></span></p><br><br><p><span><span>Ability to manage multiple projects across three properties in a fast-paced environment.</span></span></p><br><br><p><span><span>Passion for luxury hospitality, travel, lifestyle, and premium brand experiences.</span></span></p><br><br><p><span><span>Good</span><span>reading</span><span>, writing, and verbal communication skills in English.</span></span></p><br><br><p><span><span>French is</span><span>required</span><span>; Arabic is highly desirable.</span></span></p><br><br><p><span><span>Willingness to travel occasionally between Casablanca, Marrakech, and Rabat.</span></span></p><br><br><br><br><p><b><span>What</span><span>We</span><span>Offer:</span></b></p><br><br><ul><li><p><span><span>Competitive salary and comprehensive benefits package.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent training and professional development opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee</span><span>dining</span><span>benefits</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Opportunities for growth within one of the world's leading luxury hospitality brands.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>A collaborative and creative work environment focused on innovation and excellence.</span></span></p><br><br></li></ul><br><br><p><b><span>Work Type:</span></b></p><br><br><p><b><span>Full-Time</span></b></p><br><br><p><b><span>Location:</span></b><span><span>Four Seasons Hotel Casablanca, Morocco</span></span></p><br><br><br><p><b><span>Join Our Team</span></b></p><br><br><p><span><span>Join a team built on mutual respect, collaboration, creativity, and</span><span>a commitment</span><span>to excellence. The Four Seasons Morocco Collection offers an inspiring environment where talent is nurtured, ideas are valued, and exceptional guest experiences are brought to life through creativity and innovation.</span></span></p><br><br><p><b><span>What to Expect: You Will...</span></b></p><br><br><ul><li><p><span><span>Be a champion of the Golden Rule:</span><span>Treat other the way you would like to be treated</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be part of a collaborative team with opportunities to learn, grow, and develop.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Have the opportunity to</span><span>work on diverse and exciting projects across three iconic destinations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Take pride in creating world-class visual experiences that elevate luxury hospitality.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be recognized and rewarded for creativity, innovation, and excellence.</span></span></p><br><br></li></ul><br><br><br><br><br><br><br> </div>
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Org. Setting and Reporting<br>In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator’s Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest-ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground – including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of – and reports to – the Secretary-General. The Resident Coordinator also reports annually to the host Government on the systemwide implementation of the UN Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective UN Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations.<br> Responsibilities<br>• Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs); • Leads the UN country team in the development, monitoring and reporting on the UN Cooperation Framework, and enables the UN Country Team’s implementation of the UN Cooperation Framework, in full consultation with Government, and through engagement with diverse partners; • Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all; • Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency-specific goals; • Coordinates UN entities’ contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate; • Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first; • Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers’ organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN’s collective support to the 2030 Agenda; • Advances, with Government and the UN Country Team and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multi-country and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country; • Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation; • Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the UN Cooperation Framework and public and private financing for the implementation of Agenda 2030; • Leads continued engagement on and pursuance of the UN’s normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN’s comparative advantage, roles and responsibilities; • Fosters an enabling environment inside and outside the UN, aimed at facilitating collaboration, knowledge and data gathering, analysis and sharing practices to underpin a dynamic and forward-thinking UN contribution to the country, drawing on the global knowledge and expertise of the entire UN system to benefit the country’s access to sustainable development solutions; • Facilitates access to national, regional and global resources to advance new avenues and pathways to innovation around but not limited to financing and new technologies for sustainable development; • Leads and enhances, together with the UN Country Team, strategic communication that advances UN system efforts and collective results to promote the 2030 Agenda, including for national goals and priorities for sustainable development to generate positive public support and ownership; • When appointed as Designated Official, ensures effective coordination of country-level security and is accountable to the Secretary-General, through the Under-Secretary-General for Safety and Security, for the security of United Nations personnel and their eligible family members, UN premises and assets throughout the country, designated area or mission, and leads the inter-agency Security Management Team; • Promotes and nurtures staff learning and the implementation of staff rules and policies, including on prevention of sexual exploitation, abuse and sexual harassment, and gender parity; • Where the RC is the highest UN official, the RC has system-wide responsibility for developing collective protection from sexual exploitation and abuse (PSEA) strategies and ensuring that action plans are implemented, thereby capacitating the UNCT to lead on overseeing such initiatives. • Manages a matrixed dual reporting system with UN country team heads with respect to their contributions to the UN Cooperation Framework objectives and the collective results of the 3 UN development system towards the achievement of the 2030 Agenda at the country level, in accordance with the Management and Accountability Framework; • Advances, with the UN Country Team, country-specific measures to promote UN common business operations, including common premises and back-offices, to enable joint work and generate greater efficiencies, synergies and coherence, in accordance with General Assembly resolution 71/243; • In contexts where international humanitarian assistance is required, and a separate Humanitarian Coordinator is not designated and when there is no lead agency designated by the Emergency Relief Coordinator, leads and coordinates the response efforts of United Nations and relevant humanitarian actors, in accordance with General Assembly resolution 46/182 and related resolutions, and facilitates linkages between humanitarian and development programming for enhanced and sustainable impact; • In conflict and post-conflict settings facilitates the integration of the UN Country Team’s work with UN peacekeeping or political missions to fully contribute to building resilience, prevention, sustaining peace and transition planning and management; and • Manages and provides strategic guidance and oversight to the Resident Coordinators Office.<br> Competencies<br>The Resident Coordinator competencies are embedded in the RC Leadership Profile. (https://unsdg.un.org/resources/resident-coordinator-leadership-profile)<br> Education<br>Master's degree – or equivalent post graduate qualification – in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree).<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law, peace-building or humanitarian work at country level outside of one's own country). Previous RC experience is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable. Experience in the management and/or coordination of humanitarian programmes, operations and advocacy, preferably at the country level, is desirable. Excellent judgement and strong diplomatic skills are desirable. Demonstrated ability to engage with all relevant stakeholders, including with government representatives, donors and civil society, is desirable. Proven ability to analyse developments and dynamics with a view to facilitating preventive action or identifying entry points for UN engagement is desirable. Experience engaging with or facilitating the participation of vulnerable groups including women’s groups and youth, is desirable. Excellent communication and advocacy skills and experience managing engagement with traditional media and on social media is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>French</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>Evaluation of qualified candidates may include a desk review of the applications and/or an interview.<br> Special Notice<br>The start date of this position is as soon as possible. According to the ICSC classification, Rabat is currently classified as an A duty station, rated on a scale that assesses the difficulty of working and living conditions from A to E, with A being the least and E, the most difficult. The duration of assignment for A duty stations is of 5 years. The tour of duty length may change if the hardship classification of the duty station changes. Eligibility for this position is limited to candidates who are members of the Resident Coordinator Pool. Resident Coordinators can apply for this post if by the post's indicated start date they have one year or less of service remaining in their current duty station. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply. The appointment against this position is limited to the Resident Coordinator System in this specific duty station.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Bioprocess Development at the AbbVie Bioresearch Center in Worcester, MA is seeking a highly motivated Scientist II to join the CHO Cell Line Development team. The Scientist will advance AbbVie’s biotherapeutics pipeline through the development and characterization of highly productive CHO cell lines suitable for cGMP protein manufacturing. The selected candidate will have good experience in mammalian cell culture and demonstrate good aseptic technique history, following standard protocol to generate and analyze precise, reliable, and reproducible data in a timely manner. The candidate will also need to demonstrate good communication, presentation, and technical writing skills, team-working spirit, and strong scientific thinking approach in problem solving. The position is based in AbbVie Bioresearch Centre, Worcester, MA.</p><br><p><strong>Key Responsibilities include:</strong></p><br><ul><li>Develop a highly productive stable CHO cell line suitable for cGMP biotherapeutic manufacturing for various Biologics projects following standard protocols</li><li>Participate, plan and contribute to cross functional CMC team as CLD lead to ensure the success of CMC timeline</li><li>Participate and take on hands on work for new technology improvement projects</li><li>Perform routine tasks competently, independently and generate reliable and consistent results.</li><li>Author technical reports detailing standard procedures used and results. Effectively present scientific data and concepts to various audiences Analyze and critique results, noting significant deviations.</li><li>Learn and effectively implement new experimental protocols and/or techniques. Maintain laboratory equipment and optimize laboratory operations for efficient use of time and laboratory supplies and reagents, when appropriate.</li><li>Consult literature to understand scientific purpose of assignments, plan experiments to meet that purpose. Impact projects predominantly through lab activity.</li><li>Understand and adhere to corporate standards regarding code of conduct, safety, appropriate handling of materials, controlled drug and radioactive compounds, GxP compliance, and animal care where applicable.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree, or equivalent education, with typically 7+ years’ experience or Master’s Degree or equivalent education with typically 5+ years’ experience with relevant skill set.</li><li>Attention to details, careful record-keeping, strong time management skills with executing multi-step experiments.</li><li>Ability to prioritize and multi-task across projects while keeping deliverables within timelines.</li><li>Strong interest in working in a highly collaborative environment</li><li>Ability to prioritize and multi-task across projects while keeping deliverables within timelines</li><li>Good verbal and written communication skills</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role atthe time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors includinggeographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to aparticular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion,consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Your main tasks as a Help Desk agent:</p><br><br><ul><li>Handle user requests (Calls + E-mails).</li><li>Resolve incidents within the Service Desk scope.</li><li>Maintain communication between different support levels.</li><li>Contribute to service improvement and respect contractual commitments and security rules.</li></ul><br><p>Offer link via Talent Soft</p><br><br><p>https://dxc-career.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=72&idOrigine=502&LCID=1036&offerReference=2024-72</p><br><br> <br> Required profile : <p>- Degree in Computer Systems & Networks.<br><strong>- Good command of communication in English and French </strong><br>- Good knowledge of Windows environments & office software.</p><br><br><br><p>- Minimum 1 year of experience in a service desk role.</p><br><br> <br><br> </div>
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Company culture : <p>
<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <p>As part of the After-Sales Department and reporting to the After-Sales Service Manager, you will contribute to the operational management of the workshop's activity and the optimization of its performance.</p><br><br><p>Acting as a key support to the After-Sales Manager, you will assist the teams daily in respecting Mercedes-Benz standards, monitoring performance indicators, and continuously improving service quality and customer satisfaction.</p><br><br><p><strong>Your responsibilities:</strong></p><br><br><ul><li>Monitor workshop activity performance indicators and contribute to achieving operational objectives.</li><li>Participate in evaluating team performance and identifying recruitment and skills development needs.</li><li>Support teams in applying internal procedures and standards.</li><li>Ensure the follow-up of budgets related to consumables and fuel.</li><li>Oversee the proper follow-up of ongoing repairs and the smooth running of workshop operations.</li><li>Participate in implementing actions to improve customer satisfaction and experience.</li><li>Contribute to the development of the after-sales business and identify business opportunities.</li><li>Manage operational priorities: emergencies, immobilized vehicles, customer feedback, expert assessments, and courtesy vehicle management.</li></ul> <br> Required profile : <ul><li>Engineering degree in Mechanical Engineering, Industrial Engineering, or equivalent.</li><li>You have at least one year of professional experience, ideally in the automotive or industrial sector.</li><li>You have a good understanding of workshop activities and the challenges related to after-sales service.</li><li>You are recognized for your organizational skills, reactivity, and ability to manage priorities.</li><li>You enjoy fieldwork and interacting with operational teams.</li><li>You have good analytical, communication, and coordination skills.</li><li>You are proficient in office software, especially Excel.</li><li>You have a good level of French.</li></ul> <br><br> </div>
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Company culture : <p>
<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <p>As part of the After-Sales Department and reporting to the After-Sales Service Manager, you will contribute to the operational management of the workshop's activity and the optimization of its performance.</p><br><br><p>As a true link to the After-Sales Manager, you will support the teams daily in respecting Mercedes-Benz standards, monitoring performance indicators, and continuously improving service quality and customer satisfaction.</p><br><br><p><strong>Your responsibilities:</strong></p><br><br><ul><li>Monitor the workshop's activity performance indicators and contribute to achieving operational objectives.</li><li>Participate in evaluating team performance and identifying recruitment and skills development needs.</li><li>Support teams in applying internal procedures and standards.</li><li>Ensure monitoring of budgets related to consumables and fuels.</li><li>Ensure proper monitoring of ongoing repairs and the smooth running of workshop operations.</li><li>Participate in implementing actions to improve customer satisfaction and experience.</li><li>Contribute to the development of the after-sales business and the identification of business opportunities.</li><li>Manage operational priorities: emergencies, immobilized vehicles, customer returns, expert assessments, and courtesy vehicle management.</li></ul> <br> Required profile : <ul><li>Engineering degree in Mechanical Engineering, Industrial Engineering, or equivalent.</li><li>You have at least one year of professional experience, ideally in the automotive or industrial sector.</li><li>You have a good understanding of workshop activities and the challenges related to after-sales.</li><li>You are recognized for your organizational skills, responsiveness, and ability to manage priorities.</li><li>You enjoy fieldwork and interacting with operational teams.</li><li>You have good analytical, communication, and coordination skills.</li><li>You are proficient in office software, especially Excel.</li><li>You have a good level of French.</li></ul> <br><br> </div>
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<strong>What makes us Qlik?</strong><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 15 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. </span><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><strong>The Customer Success AI Business Analyst Role</strong><br><span>Step into a pivotal position as an AI Business Analyst within our Customer Success Intelligence and Agentic Ops team. Your experience in data analysis, prompt engineering and workflow design will directly contribute to strategic initiatives that enhance our customers’ experience, drive product adoption and ensure customer retention. This role offers an exciting opportunity to work at the cross roads of data, AI and operations as an integral part of our CS Agentic Ops vision and journey.</span><br><br><strong>What makes this role interesting?</strong><br><br><span>As a Customer Success (CS) AI Business Analyst you'll enjoy:</span><br><br><ul><li><span>Turning data into impact: Use your analytical skills to uncover trends and insights that improve decision-making and enhance performance across the Customer Success Organization.</span></li><li><span>Collaboration at its best: Partner with teams across the business to solve challenges and deliver on shared goals by designing and documenting AI agentic workflows or tools that intelligently automate tasks or assist humans to perform tasks more effectively.</span></li><li><span>Innovating processes: Be the one who identifies opportunities for automation and efficiency, ensuring we work smarter, not harder.</span></li><li><span>Leading with AI and Automation: Boost Customer Success productivity and effectiveness by developing re-usable AI prompts or no-code/low-code automations that support business needs customer success management at-scale.</span></li></ul><br><span>If you're looking for a role where your contributions fuel innovation and drive real impact, this is the opportunity for you.</span><br><br><strong>Here’s how you’ll be making an impact:</strong><br><br><ul><li><span>Build analytics artifacts (Qlik applications, dashboards and KPIs) and generate intelligence from data to support customer engagement, adoption and retention strategies.</span></li><li><span>Author detailed user stories, functional requirements, and process specifications for AI-driven and agentic workflows (e.g. autonomous account monitoring, escalation routing, renewal risk alerts, and CSM task automation).</span></li><li><span>Translate business needs into structured requirements that engineering, AI/ML, and product teams can execute against with confidence.</span></li><li><span>Map current-state CS processes and design future-state agentic workflows, clearly documenting triggers, decision logic, handoff points, and human-in-the-loop controls.</span></li><li><span>Expand the Customer Success AI prompt library by developing, refining or optimizing reusable inputs for generative AI models.</span></li><li><span>Identify areas for improvement in existing processes and creating related no-code/low-code automation workflows to achieve scalability and predictability of outputs.</span></li></ul><br><span>Your work will have a tangible effect on how we support our customers, achieve revenue goals, and continuously improve the way we operate.</span><br><br><strong>We’re looking for a teammate with:</strong><br><ul><li><span>A background that sets you up for success: A bachelor’s degree (or equivalent experience) in Business, Information Management or Data Science.</span></li><li><span>Proven experience: 2+ years in data analysis preferably in a SaaS, B2B technology or Customer Success environment.</span></li><li><span>Technical Proficiency: Proficiency with Qlik Sense or similar tools (SQL, Tableau, PowerBI), plus advanced Excel skills. Basic understanding of Python, APIs or LLM architecture.</span></li><li><span>Systems Analysis Foundations: Working knowledge of business/systems analysis and design. Experience creating related documentation including requirements specifications, entity relationship diagrams, process maps or data flow diagrams.</span></li><li><span>AI/Automation experience: Experience with AI prompt engineering or no-code/low-code automations to improve outputs from existing processes.</span></li><li><span>Outcome-focused: Demonstrated ability to drive innovative change and achieve positive business outcomes through data analysis, systems analysis and process design.</span></li><li><span>Communication skills that shine: The ability to clearly present insights to both technical and non-technical stakeholders.</span></li></ul><br><strong>The location for this role is:</strong><br><span>Boston, MA or King of Prussia, PA</span><br><span>Hybrid: #LI-Hybrid</span><br><br><strong>If you’re detail-oriented, motivated by problem-solving, and excited about transforming data into actionable insights, we’d love to have you on the team.</strong><br><strong>More about Qlik and who we are:</strong><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br><strong>What else do we offer?</strong><br><ul><li><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.</li><li><span>Genuine career progression pathways and mentoring programs.</span></li><li><span>Culture of innovation, technology, collaboration, and openness.</span></li><li><span>Flexible, diverse, and international work environment.</span></li></ul><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is $85,000 USD to $100,000 USD per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.</span><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.</span><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com. <span>Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>
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<b>Job Purpose</b> <br><p><span><span><span>To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network.</span></span></span></p><br><br><br><p><span><span><span>Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></p><br><br><br><b>Key Result Responsibilities</b> <br><ol><li><span><span><span><span><span>Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Supports the Contact Center teams by responding to inquiries raised from different channels such as: calls, website, email, social media, online chat and messaging applications.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Assesses customers’/travel agents’ needs and channels them in the right direction ensuring timely and satisfactory closures of their cases. Follows up with customers/travel agents and internal departments as necessary.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Assists in handling special class bookings related to FAM trips, barter tickets, incentives, complimentary tickets as per the agreed policies and procedures and coordinates with all stakeholders to take the necessary approvals and validations.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Supports travel agents on system related matters including activation/deactivation of accounts, creation of users, password resets, etc. Coordinates with the relevant stakeholders and escalates any issues as and when necessary.</span></span></span></span></span></li></ol><br>.
<br><ol><li><span><span><span><span><span>Assists in handling delayed, cancelled and disrupted flights cases, in a timely and professional manner in terms of connection inquiries, availability of alternate flights, and hotel accommodation for long transits. Coordinates with Operations/Dispatch on necessary changes and approvals. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Assists in sending flight disruption alerts and notifications to customers and all stakeholders using SMS and email alerts; rectifies misconnections in case of cancellations, delays and early departures by coordinating with Operations/Transfer Desk.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Keeps abreast with market trends in sales and customer services; conducts customer surveys as needed and recommends implementations to improve performance and enhance customers’ experience.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Performs any additional responsibilities as advised by the Supervisor/Line Manager.</span></span></span></span></span></li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools; proficient in Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Fluent in English, Frensh & Arabic Languages .</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>2+ years of related working experience in a similar role in customer service or support in any service industry, preferably in aviation.</span></span></span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills.</span></span></span></span></span></li><li><span><span><span><span><span>Cost-oriented, possesses effective persuasive and problem-solving skills.</span></span></span></span></span></li><li><span><span><span><span><span>Employs technical expertise and interpersonal relations to execute new initiatives and achieve objectives.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ needs and directing them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
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Job : <p>Reporting to the IT Department, the main tasks of a Change Management Officer are:<br>- Collect all user feedback (by email or via the GLPI tool) into tracking files for each interface or module ;<br>- Ensure the regular updating, reliability, and traceability of these tracking files ;<br>- Identify users facing difficulties and offer targeted support adapted to their needs ;<br>- Detect recurring misunderstandings and functional blocks to analyze their causes ;<br>- Suggest corrective actions and ways to improve interfaces in line with business needs ;<br>- Write regular summary reports on user feedback, identified malfunctions, and suggested improvements during change periods ;<br>- Collaborate closely with development teams and IT stakeholders to monitor, qualify, and prioritize feedback ;<br>- Ensure that user documentation (user guides, educational materials, and tutorial videos) is available, updated, and distributed after each IT system evolution or change.<br> </p><br><br> <br> Required profile : <p>- Hold a minimum Bac+3 degree in IT ;<br>- Have at least one year of professional experience in a similar role.<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Marketing Director, you will be responsible for developing online horse betting platforms to increase revenue, retain customers, and improve the user experience.</p><br><br><p>As such, your key activities will be:</p><br><br><p><strong>E-commerce Strategy</strong></p><br><br><p>- Define and implement an e-commerce strategy for acquisition, affiliation, and loyalty aligned with the company's objectives.<br>- Identify growth and innovation opportunities for the online betting platform.<br>- Regularly evaluate the effectiveness of the e-commerce strategy and adapt it according to market changes and customer needs.<br>- Propose and implement a digital strategy for all aspects of the business.<br>- Manage online media purchases to effectively promote e-commerce products and services.</p><br><br><p><strong>Online Betting Platform Management</strong></p><br><br><p>- Collaborate closely with technical and support teams to resolve issues and implement improvements.<br>- Work in close collaboration with marketing, communication, and sales teams to design and execute promotion and communication strategies.<br>- Coordinate efforts with the marketing and communication team to optimize the platform's natural (SEO) and paid (SEM) referencing.</p><br><br><p><strong>Improving the Online Customer Experience</strong></p><br><br><p>- Anticipate and respond to the needs of online customers by carefully studying their behavior and expectations.<br>- Implement analytical tools to gather relevant information on customer behavior and platform usage.<br>- Use this information to propose improvements and innovative features, thereby ensuring an optimal user experience.<br></p><br><br> <br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>- You have a <strong>Master's degree (Bac +4/5)</strong> in <strong>Business, Marketing, or IT</strong> with <strong>5 to 8 years of experience</strong> in e-commerce and team management.<br>- You have skills in E-commerce strategy, affiliation strategy, and digital marketing.<br>- You have a high level of expertise in SEM (Search Engine Marketing) and SEO (Search Engine Optimization).<br>- You master the regulations of games and user experience (UX/UI).<br>- You excel in leadership, team management, and activity steering.<br>- You have a sense for collecting, analyzing, and interpreting data.<br>- You are able to use tools like Google Ads, Google Analytics, etc.<br>- You are creative, curious, open-minded, and autonomous.<br></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>Within the Digital Factory Merchandise, Commercial & Links, the consultant will participate in the design and development of applications to automate and harmonize Carrefour's operational processes.<br>His/Her main tasks:</p><br><br><ul><li>Development and maintenance of Full Stack applications (Java / Spring Boot / Angular)</li><li>Design and integration of microservices and event-driven architectures</li><li>Implementation of DDD, Clean Architecture, and Craftsmanship principles</li><li>Setup and monitoring of CI/CD pipelines using GitLab CI/CD</li><li>Participation in design, development, testing, and production phases</li><li>Contribution to continuous improvement and software quality (tests, coverage, performance)</li></ul><br> <br> Required profile : <p><strong><em>Required Skills:</em></strong></p><br><br><ul><li>Experienced - 4 to 6 years of experience in Java / Angular development (Front-end)</li><li><em>Java / Spring Boot</em></li><li><em>Angular (Front-end)</em></li><li><em>Microservices & Event-Driven Architecture</em></li><li><em>SQL / NoSQL Databases (BigQuery, BigTable)</em></li><li><em>Cloud (GCP, Azure)</em></li><li><em>Docker / Kubernetes / Linux</em></li><li><em>CI/CD (GitLab CI/CD)</em></li><li><em>TDD, JUnit, Mockito, Sonar, Gatling</em></li><li><em>Postman, DDD, Clean Architecture, SOLID</em></li><li><em>Agile / Scrum Methodology</em></li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Key skills by domain:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Backend:</font></font></strong><font dir="auto" ><font dir="auto" > FastAPI / Django (or equivalent)</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data:</font></font></strong><font dir="auto" ><font dir="auto" > Data processing, scripting</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >APIs:</font></font></strong><font dir="auto" ><font dir="auto" > REST service development</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Automation:</font></font></strong><font dir="auto" ><font dir="auto" > Scripts / task automation</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Qualifications </font></font></p><div> <p> <strong><font dir="auto" ><font dir="auto" >Desired profile</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in computer science or equivalent.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in Python backend development (FastAPI / Django or equivalent).</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of data processing and Python scripting.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in designing REST APIs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Sensitivity to automation and optimization of recurring tasks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, rigor and a taste for working in a multidisciplinary team.</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As our Regional Contracting Manager, you are the strategic mastermind behind how we source, negotiate, and build supplier relationships across the region. You will lead a sharp, dedicated regional buying team, drive operational excellence while ensuring alignment of vendor agreements with the organization s goals - including sustainability and ethical practices. Additionally, it oversees contract renewals, performance tracking and cross-functional training - while maintaining a focus on continuous improvement and stakeholder collaboration.</p><p>What You ll Be Doing</p><ul><li>Drive the Buying Strategy: Develop and execute regional purchasing plans that maximize cost efficiency without ever cutting corners on quality.</li><li>Build Epic Partnerships: Source new vendors, run RFPs, keep up with market trends, and manage relationships to ensure competitive pricing and high-quality service.</li><li>Own the Contracts: Manage the end-to-end contract lifecycle (negotiations, renewals, and amendments), weaving our social enterprise values and legal standards into every deal.</li><li>Captain the Squad: Lead, mentor, and inspire the regional buying team to hit their operational and performance targets.</li><li>Share the Knowledge: Act as the go-to contracting expert for other departments, providing cross-functional training and support on best practices.</li><li>Own the Numbers: Manage the regional travel budget, track expenditures, and dive into financial reports (like Trip Profitability and Balanced Scorecards) with senior leadership to find optimization opportunities.</li><li>Mitigate Risk & Stay Compliant: Partner with our Legal team to ensure total alignment with corporate governance. Keep our centralized contract repository organized and spotless.</li><li>Keep it Green: Fiercely protect our sustainability and ethical goals throughout the vendor selection and audit processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor s degree (or higher) in a relevant field.</li><li>At least 6 years of experience in Travel, Buying, and Operations specifically within the region.</li><li>Proven experience negotiating large-scale contracts and managing complex vendor relationships.</li><li>Deep, extensive knowledge of western and global tourism markets, competitor landscapes, and industry trends.</li><li>Highly proficient with contract management systems, internal tracking software, and advanced financial reporting tools.</li><li>Advanced communication skills in English plus fluency in at least one additional regional language.</li><li>Exceptional organizational and administrative skills, with a proven ability to juggle conflicting demands and tight deadlines without losing your attention to detail.</li></ul><p></p></section>
<p>The reservation agent is responsible for managing reservation requests (phone, email, online platforms), ensuring a warm and professional welcome, in compliance with Sofitel and Accor group quality standards.</p><p>Respond to individual or group reservation requests by phone, email, or reservation system.</p><p>Provide accurate information on rates, room types, hotel services, and current offers.</p><p>Enter and update reservations in the computer system.</p><p>Manage reservation modifications, cancellations, guarantees, and payment conditions.</p><p>Apply sales and yield management procedures.</p><p>Participate in maximizing occupancy rate and revenue per room.</p><p>Ensure customer service in accordance with Sofitel standards (luxury, elegance, quality).</p><p>Collaborate closely with the Reception, Sales, Revenue Management, and Concierge departments.</p><p>Respect customer data confidentiality and security rules.</p><p>Participate in the management of extranets and OTAs (Booking.com, Expedia, etc.) if necessary.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in reservation software tools</li><li>Excellent oral and written communication skills (French, English required, other languages a plus)</li><li>Knowledge of the high-end / luxury hotel sector</li><li>Very developed customer service orientation</li><li>Excellent presentation and diction</li><li>Rigor, organization, discretion</li><li>Team spirit, proactivity, and adaptability</li><li>Stress and priority management</li></ul>
<p>Ensure the rigorous and confidential management of the hotel's cash operations, in compliance with internal procedures and luxury hospitality standards, while guaranteeing a fluid, elegant, and impeccable customer experience.</p><p>Record and cash customer payments (cash, bank cards, checks, transfers, deferred payments)</p><p>Ensure the opening, closing, and daily reconciliation of the cash register</p><p>Verify the conformity of invoices and payment methods</p><p>Manage foreign currencies according to current procedures</p><p>Welcome and assist customers with courtesy, discretion, and professionalism</p><p>Respond to billing-related questions with clarity and elegance</p><p>Manage sensitive situations or complaints with diplomacy</p><p>Strictly apply financial and security procedures</p><p>Guarantee the confidentiality of customer and financial information</p><p>Report any anomaly or cash discrepancy</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Training in accounting, management, or hotel management appreciated</li><li>Equivalent experience accepted</li><li>Experience as a cashier, ideally in luxury hotel or high-end environment, is desired</li><li>Knowledge of cash systems and hotel software (PMS)</li><li>Excellent rigor and organizational skills</li><li>Comfort with numbers and computer tools</li><li>Mastery of cash and billing procedures</li><li>Good stress and priority management</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure the rigorous and confidential management of the hotel's cash operations, in compliance with internal procedures and luxury hotel standards, while guaranteeing a fluid, elegant, and impeccable customer experience.</p><p>Record and collect customer payments (cash, credit cards, checks, transfers, deferred payments)</p><p>Ensure the opening, closing, and daily reconciliation of the cash register</p><p>Verify the conformity of invoices and payment methods</p><p>Manage foreign currencies according to current procedures</p><p>Welcome and assist customers with courtesy, discretion, and professionalism</p><p>Answer billing-related questions with clarity and elegance</p><p>Manage sensitive situations or complaints with diplomacy</p><p>Strictly apply financial and security procedures</p><p>Ensure the confidentiality of customer and financial information</p><p>Report any anomaly or cash discrepancy</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Accounting, management, or hotel management training appreciated</li><li>Equivalent experience accepted</li><li>Experience as a cashier, ideally in luxury hotels or high-end environments, is preferred</li><li>Knowledge of cash register systems and hotel software (PMS)</li><li>Excellent rigor and organizational skills</li><li>Comfort with numbers and computer tools</li><li>Mastery of cash register and billing procedures</li><li>Good stress management and prioritization skills</li></ul><p></p></section>