IT Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who We Are<br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br>What You'll Do<br><strong>Learning &amp; Capability Building</strong><br><ul><li><strong>Administer the SABA / LMS platform:</strong> keep learning content up to date, manage enrolments, and maintain accurate learner access.</li><li><strong>Track the follow-up of individual training and development action plans defined after career/performance discussions,</strong> ensuring records and next steps are accurately maintained.</li><li><strong>Own the reporting and tracking of mandatory and local trainings,</strong> in close coordination with the Core HR Manager.</li><li><strong>Administer and analyze training feedback,</strong> and help translate insights into concrete improvements to the learning offer.</li><li><strong>Coordinate training communications:</strong> announcements, reminders, and supporting materials for local sessions.</li><li><strong>Contribute to the operational delivery of regional trainings organized locally,</strong> ensuring smooth day-to-day execution.</li><li><strong>Provide logistical support for local trainings:</strong> scheduling, room bookings, trainer coordination, and preparation of materials.</li><li><strong>Coordinate with the Africa L&amp;D team and international colleagues</strong> to align local delivery with regional and global initiatives.</li><li><strong>Support the roll-out of global Learning &amp; Capability Building action plans,</strong> adapting them to fit our local priorities.</li><li><strong>Help build and animate our pool of trainers:</strong> create connections with potential trainers, encourage their engagement, and contribute to initiatives that recognize their contribution.</li><li><strong>Administer and maintain training tracking and monitoring platforms,</strong> ensuring accurate and up-to-date records.</li><li><strong>Track the local Learning &amp; Capability Building budget,</strong> following up on vendor invoices and costs for local trainings.</li><li><strong>Maintain Learning &amp; Capability Building KPIs and dashboards,</strong> such as completion and participation rates, to inform decisions.</li><li><strong>Manage the process for external training requests:</strong> collect requests, coordinate approvals, and track follow-up.</li></ul><br><strong>Collaboration with Onboarding &amp; Integration</strong><br><ul><li>Work in close, day-to-day coordination with the colleague in charge of onboarding and integration, to ensure a coherent Learning &amp; Capability Building journey for new joiners.</li><li>Share relevant updates and materials to support onboarding sessions when needed.</li></ul><br><strong>Core HR Support</strong><br><ul><li>Beyond Learning &amp; Capability Building, you will be a versatile contributor to the Core HR team, lending your support on initiatives such as employee experience and programs, internal communication, affiliation, or office life as priorities evolve.</li><li>Support the Core HR Manager on day-to-day operational tasks across the broader HR scope, as needed.</li><li>Help prepare materials, reports, and dashboards for HR-related meetings.</li></ul><br>What You'll Bring<br><ul><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Strong organizational and execution skills:</strong> you handle multiple priorities with ease, plan ahead, and ensure every detail is in place — from training logistics to onboarding setup</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Operational excellence:</strong> you are hands-on, efficient, and reliable in managing logistics (room bookings, calendar coordination, IT requests, vendor follow-up, catering, etc.)</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Excellent written and verbal communication skills</strong>, with the ability to engage with diverse stakeholders including senior leaders, trainers, new hires, and vendors</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Ability to coordinate and run events end-to-end</strong> — whether it is a Welcome Week, an internal training, or a team celebration — always ensuring smooth execution and great experience</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>High attention to detail and accuracy:</strong> you take pride in doing things right the first time, and in maintaining clear documentation and processes</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Strong sense of ownership:</strong> you follow through, proactively identify what needs to be done, and take initiative to improve how things are run</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>Comfortable with internal tools and platforms</strong>, and eager to learn and optimize them to support smoother operations.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>Collaborative and service-minded:</strong> you enjoy being a go-to person, supporting others, and creating a positive, inclusive employee experience.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Resilient and resourceful:</strong> you stay calm when plans change, ask for help when needed, and always find a way to get things done.</li><li>&nbsp;&nbsp;&nbsp;<strong>Genuine enjoyment of connecting with people:</strong> you are comfortable initiating relationships, building your network, and using your influence to bring others on board (for example, to help grow our pool of trainers).</li></ul><br>Who You'll Work With<br>This opportunity will take place in Casablanca, a fast-growing office with 350+ employees and multiple teams…<br>You will evolve in a fast paced and dynamic environment where you will have plenty of opportunity to learn and interact with talented people from diverse backgrounds.<br>We are looking forward to welcoming a new talented asset to our HR team !<br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. <br>BCG is an E - Verify Employer. Click here for more information on E-Verify.<br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Specific Objectives:</span></p><p>Specifically, the study will seek to:</p><ul><li>Analyze the geographical and regional distribution of returning migrants and characterize their socio-demographic profiles (age, sex, education level, qualifications), comparing them with the structure of the total population and territorial skills needs.</li><li>Identify the determinants of returns by examining individual, economic, family, and institutional factors, as well as the influence of host country migration policies, crises (health, economic, geopolitical), and emerging opportunities in Morocco.</li><li>Evaluate professional trajectories before and after return, measure the adequacy of migrants' skills to the needs of the national labor market, and identify sectors where they contribute to alleviating recruitment tensions (health, construction, ICT, modernized agriculture, technical trades).</li><li>Analyze the investment behaviors of returning migrants by studying preferred sectors, invested amounts, obstacles encountered, and potential impact on job creation, innovation, and local development.</li><li>Measure the territorial effects of migration returns, particularly on employment, entrepreneurship, economic attractiveness, and social integration, and identify regions with high potential for mobilizing returning migrants.</li></ul><p>Main Question</p><p>How does the return migration of Moroccans, as revealed by data from RGPH-2024 and the National Survey on International Migration (ENMI), contribute to the transformation of the labor market, investment, and territorial development, and what strategies can optimize its economic and social impact?</p><p>Sub-questions</p><ul><li>What is the geographical distribution of returning migrants and what are their socio-demographic profiles (age, sex, education level, qualifications)?</li><li>What individual, economic, family, and institutional factors determine the choice to return, and what role do crises and host country migration policies play?</li><li>How do professional trajectories evolve before and after return, and to what extent do migrants' skills meet the needs of the national labor market?</li><li>In which sectors do returning migrants contribute to reducing recruitment tensions, and what barriers limit their professional integration?</li><li>What investment behaviors do returning migrants adopt, what obstacles do they encounter, and what is the potential impact on job creation and innovation?</li><li>What territorial effects do migration returns have on employment, entrepreneurship, and the economic attractiveness of settlement areas?</li><li>What strategic recommendations can be formulated to strengthen the economic integration of returning migrants and mobilize their potential in national priorities?</li></ul><p>Methodology</p><p>Approach</p><p>The study will adopt an analytical and prospective approach, combining quantitative and qualitative methods to provide an in-depth understanding of return migration dynamics in Morocco. It will primarily rely on data from RGPH-2024, the 2014 census, and ENMI_PHONE_NUMBER to cross-reference socio-demographic, economic, and territorial information. The analysis will be conducted at multiple levels: national, regional, and local, to capture territorial disparities and economic opportunities related to migration returns. The approach will integrate a comparative (2014 vs. 2024) and prospective dimension to anticipate future trends. It will combine statistical analysis of existing data with a critical evaluation of institutional mechanisms and public policies.</p><p>Areas of Intervention</p><p>The study will focus on five priority axes:</p><ul><li>Geographical distribution and socio-demographic profiles of returning migrants.</li><li>Determinants of returns, including individual, economic, and institutional factors.</li><li>Professional trajectories before and after return, and their impact on the labor market.</li><li>Investment behaviors and their contribution to job creation and innovation.</li><li>Territorial effects of migration returns on employment, entrepreneurship, and economic attractiveness.</li></ul><p>Methods and Actions</p><p>The methodology will be based on:</p><ul><li>Statistical analysis of RGPH and ENMI data to measure volumes, profiles, and trends in migration returns.</li><li>Mapping of flows and settlement areas to visualize territorial dynamics and identify regions with high potential.</li><li>Sectoral analysis to assess the adequacy of migrants' skills to labor market needs and sectors in tension.</li><li>Study of institutional mechanisms (support programs, investment policies) to identify obstacles and opportunities.</li><li>Prospective projection of flows and economic impacts based on observed trends.</li></ul><p>Unit / Organizational Department to which the consultant contributes:</p><p>Migration, Development, and Governance Unit</p><p>Data on Climate Change and Migration Program (NC0161)</p><p>Education, Experience, and/or Required Skills</p><p>Academic Training:</p><p>Master's or Doctoral degree in demography, economics, statistics, sociology, social sciences, international development, or any other relevant field.</p><p>Required Experience:</p><ul><li>At least 7 years of experience in conducting studies and research on international migration, return migration, mobility, or diaspora.</li><li>Demonstrated experience in analyzing labor markets, entrepreneurship, and investment policies.</li><li>Experience working with national statistical institutions, international organizations (IOM, ILO, UNDP, World Bank), or government agencies (an asset).</li><li>In-depth knowledge of the Moroccan context in terms of migration, diaspora, and territorial development (highly desirable).</li><li>Experience in evaluating public policies and formulating strategic recommendations.</li></ul><p>Skills:</p><ul><li>Mastery of advanced statistical analysis methods (descriptive, inferential, econometric analyses, modeling).</li><li>Demonstrated experience in exploiting and analyzing census data (RGPH) and migration surveys (ENMI or similar).</li><li>Mastery of statistical analysis and data visualization tools (SPSS, R, Stata, Python, or similar).</li><li>Proven skills in mapping and geographic information systems.</li><li>Excellent report writing, economic study, and policy brief synthesis skills.</li><li>Excellent command of French (written and oral), as well as Arabic.</li><li>Ability to present and communicate complex results to varied audiences (decision-makers, technicians, researchers, field actors).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 7 years of experience in conducting studies and research on international migration, return migration, mobility, or diaspora.</li><li>Demonstrated experience in analyzing labor markets, entrepreneurship, and investment policies.</li><li>Experience working with national statistical institutions, international organizations (IOM, ILO, UNDP, World Bank), or government agencies (an asset).</li><li>In-depth knowledge of the Moroccan context in terms of migration, diaspora, and territorial development (highly desirable).</li><li>Experience in evaluating public policies and formulating strategic recommendations.</li><li>Mastery of advanced statistical analysis methods (descriptive, inferential, econometric analyses, modeling).</li><li>Demonstrated experience in exploiting and analyzing census data (RGPH) and migration surveys (ENMI or similar).</li><li>Mastery of statistical analysis and data visualization tools (SPSS, R, Stata, Python, or similar).</li><li>Proven skills in mapping and geographic information systems.</li><li>Excellent report writing, economic study, and policy brief synthesis skills.</li><li>Excellent command of French (written and oral), as well as Arabic.</li><li>Ability to present and communicate complex results to varied audiences (decision-makers, technicians, researchers, field actors).</li><li>Ability to formulate clear, operational, and evidence-based strategic recommendations.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Créée en 1951, l’Organisation internationale pour les migrations (OIM) est une organisation affiliée au système des Nations Unies et la principale agence onusienne spécialisée dans le domaine de la migration. En étroite collaboration avec les gouvernements ainsi qu’avec des partenaires intergouvernementaux et non gouvernementaux, l’OIM œuvre en faveur d’une migration humaine et ordonnée au bénéfice de tous. Elle sauve des vies et protège les personnes en déplacement, contribue à la recherche de solutions aux situations de déplacement forcé et facilite les voies de migration régulière, tout en fournissant des services et des conseils aux gouvernements et aux migrants.</p><br><p>L’OIM s’engage à promouvoir un environnement de travail respectueux, inclusif et bienveillant, dans lequel tous les employés peuvent s’épanouir professionnellement et se sentir valorisés. En créant un tel cadre, l’Organisation vise à mieux mobiliser le plein potentiel de la migration et à renforcer son soutien aux personnes en déplacement.</p><br><br><p><strong><u>Contexte et portée du projet</u></strong></p><br><br><p><span><span><strong>Contexte</strong></span></span></p><br><p><span><span>Le Recensement Général de la Population et de l'Habitat (RGPH-2024), réalisé par le Haut-Commissariat au Plan (HCP), offre une vision renouvelée des dynamiques démographiques et sociales du Maroc dans un contexte marqué par des transformations rapides des mobilités humaines. Si ce recensement souligne une croissance démographique modérée, une urbanisation accrue et un vieillissement progressif de la population, il met également en évidence des mutations profondes dans les comportements migratoires.</span></span></p><br><p><span><span>Parmi ces dynamiques, la migration de retour occupe une place centrale, non seulement comme indicateur de l'évolution des liens transnationaux avec la diaspora marocaine, mais aussi comme levier potentiel, encore insuffisamment mobilisé, pour le développement économique, l'innovation et l'emploi. La migration de retour au Maroc constitue un phénomène stratégique dans le contexte actuel de transition démographique et économique. Elle ne se limite pas à un simple mouvement de population, mais représente un levier potentiel pour le développement national, l'innovation et la création d'emplois. Les migrants de retour apportent des compétences diversifiées, acquises à l'étranger, qui peuvent répondre aux pénuries de main-d'œuvre dans des secteurs clés tels que la santé, le BTP, les technologies de l'information, l'agriculture modernisée et l'économie verte. Comprendre les dynamiques de retour est essentiel pour anticiper les impacts sur le marché du travail, l'entrepreneuriat et l'attractivité territoriale.</span></span></p><br><p><span><span><strong>Effets potentiels sur l'emploi et le marché du travail</strong></span></span></p><br><p><span><span>La migration de retour peut agir comme un facteur d'enrichissement du capital humain, à travers l'acquisition de compétences linguistiques, techniques, digitales et organisationnelles. Elle constitue également un mécanisme de réallocation sectorielle, les migrants de retour étant susceptibles d'intégrer ou d'investir dans des secteurs à fortes tensions de recrutement, notamment la santé, le BTP, les métiers qualifiés de l'industrie, l'économie verte, le tourisme et les technologies de l'information. Par ailleurs, la migration de retour agit comme un vecteur d'entrepreneuriat, favorisant la création d'emplois nouveaux et la diffusion de normes professionnelles internationales. Elle représente aussi un levier d'innovation, via l'introduction de nouvelles méthodes de travail, de réseaux transnationaux et de standards de qualité.</span></span></p><br><p><span><span>Pourtant, l'insertion des migrants de retour sur le marché du travail demeure contrainte par plusieurs obstacles. L'absence de dispositifs de reconnaissance des compétences et expériences acquises à l'étranger constitue un frein majeur, de même que la faiblesse des mécanismes d'accompagnement à l'entrepreneuriat. Les difficultés d'accès au financement et les écarts entre compétences acquises et besoins du marché local limitent également leur pleine intégration économique.</span></span></p><br><p><span><span><strong>Lien avec les pénuries de compétences au Maroc</strong></span></span></p><br><p><span><span>Les données nationales et sectorielles révèlent des déficits structurels de main-d'œuvre dans plusieurs secteurs. Le secteur de la santé fait face à des pénuries de médecins, d'infirmiers et de techniciens de santé. Le BTP et le génie civil connaissent également des tensions de recrutement importantes. Les métiers techniques et industriels, notamment dans la maintenance, l'électromécanique et l'énergie, ainsi que le tourisme et l'hôtellerie, les technologies de l'information, l'agriculture modernisée et l'agro-industrie sont également confrontés à des déficits de main-d'œuvre qualifiée. Les migrants de retour représentent un réservoir stratégique de compétences susceptible de contribuer à résorber ces pénuries.</span></span></p><br><p><span><span><strong>Justification</strong></span></span></p><br><p><span><span>es données du RGPH-2024, combinées à celles du recensement de 2014 et de l'Enquête nationale sur la migration internationale (ENMI 2018-2019), offrent une opportunité unique pour analyser les profils des migrants de retour, leurs trajectoires professionnelles et leurs comportements d'investissement. Dans le prolongement de l’ENMI 2018-2019, le HCP approfondit aujourd'hui l'analyse des profils et des trajectoires des migrants de retour, qui constituent une composante stratégique du capital humain national.</span></span></p><br><p><span><span>Les premiers résultats montrent que 83 % des migrants de retour sont en âge d'activité et qu'ils disposent souvent d'un capital humain diversifié, acquis au cours de leurs expériences professionnelles à l'étranger. Cependant, seuls 14 % déclarent avoir investi à leur retour, principalement dans le commerce et l'agriculture. Ce constat révèle un potentiel économique largement sous-exploité.</span></span></p><br><p><span><span>Le RGPH-2024 constitue à cet égard un cadre de référence majeur pour croiser la géographie des retours, les besoins territoriaux en main-d'œuvre et les opportunités économiques locales. L'articulation des données du RGPH-2024, du recensement 2014 et de l’ENMI 2018-2019offre une opportunité unique pour mieux comprendre les déterminants des retours, analyser leurs impacts économiques, évaluer leur potentiel de contribution au développement, à l'emploi et à l'investissement, et proposer des orientations stratégiques fondées sur l'évidence statistique.</span></span></p><br><p><span><span>L'étude permettra de croiser la géographie des retours avec les besoins territoriaux en compétences et les opportunités économiques locales, afin de formuler des recommandations fondées sur l'évidence statistique pour renforcer l'intégration économique des migrants de retour et optimiser leur contribution au développement national. Cette étude vise ainsi à produire une lecture intégrée et prospective de la migration de retour dans un Maroc en pleine transition démographique, économique et territoriale.</span></span></p><br><p><span><span><strong>Objectifs spécifiques&nbsp;:</strong></span></span></p><br><p><span><span>De manière spécifique, l'étude cherchera à :</span></span></p><br><ul><li><p><span><span>Analyser la répartition géographique et régionale des migrants de retour et caractériser leurs profils sociodémographiques (âge, sexe, niveau d'instruction, qualifications), en les comparant à la structure de la population totale et aux besoins territoriaux en compétences.</span></span></p><br></li><li><p><span><span>Identifier les déterminants des retours, en examinant les facteurs individuels, économiques, familiaux et institutionnels, ainsi que l'influence des politiques migratoires des pays d'accueil, des crises (sanitaires, économiques, géopolitiques) et des opportunités émergentes au Maroc.</span></span></p><br></li><li><p><span><span>Évaluer les trajectoires professionnelles avant et après le retour, mesurer l'adéquation des compétences des migrants aux besoins du marché du travail national et identifier les secteurs où ils contribuent à atténuer les tensions de recrutement (santé, BTP, TIC,&nbsp;agriculture moderniséen métiers techniques).</span></span></p><br></li><li><p><span><span>Analyser les comportements d'investissement des migrants de retour, en étudiant les secteurs privilégiés, les montants investis, les obstacles rencontrés et l'impact potentiel sur la création d'emplois, l'innovation et le développement local.</span></span></p><br></li><li><p><span><span>Mesurer les effets territoriaux des retours migratoires, notamment sur l'emploi, l'entrepreneuriat, l'attractivité économique et l'intégration sociale, et identifier les régions à fort potentiel de mobilisation des migrants de retour.</span></span></p><br></li></ul><p><span><span><strong>Question principale</strong></span></span></p><br><p><span><span>Comment la migration de retour des Marocains, telle que révélée par les données du RGPH-2024 et de l'Enquête nationale sur la migration internationale (ENMI), contribue-t-elle à la transformation du marché du travail, à l'investissement et au développement territorial, et quelles stratégies peuvent optimiser son impact économique et social ?</span></span></p><br><p><span><span><strong>Sous-questions</strong></span></span></p><br><ul><li><p><span><span>Quelle est la répartition géographique des migrants de retour et quels sont leurs profils sociodémographiques (âge, sexe, niveau d'instruction, qualifications) ?</span></span></p><br></li><li><p><span><span>Quels facteurs individuels, économiques, familiaux et institutionnels déterminent le choix du retour, et quel rôle jouent les crises et les politiques migratoires des pays d'accueil ?</span></span></p><br></li><li><p><span><span>Comment évoluent les trajectoires professionnelles avant et après le retour, et dans quelle mesure les compétences des migrants répondent-elles aux besoins du marché du travail national ?</span></span></p><br></li><li><p><span><span>Quels sont les secteurs où les migrants de retour contribuent à réduire les tensions de recrutement, et quelles barrières limitent leur insertion professionnelle ?</span></span></p><br></li><li><p><span><span>Quels comportements d'investissement adoptent les migrants de retour, quels obstacles rencontrent-ils, et quel est l'impact potentiel sur la création d'emplois et l'innovation ?</span></span></p><br></li><li><p><span><span>Quels effets territoriaux les retours migratoires produisent-ils sur l'emploi, l'entrepreneuriat et l'attractivité économique des zones d'installation ?</span></span></p><br></li><li><p><span><span>Quelles recommandations stratégiques peuvent être formulées pour renforcer l'intégration économique des migrants de retour et mobiliser leur potentiel dans les priorités nationales ?</span></span></p><br></li></ul><p><span><span><strong>Méthodologie</strong></span></span></p><br><p><span><span><strong>Approche</strong></span></span></p><br><ul><li><p><span><span>L'étude adoptera une approche analytique et prospective, combinant des méthodes quantitatives et qualitatives pour fournir une compréhension approfondie des dynamiques de migration de retour au Maroc. Elle s'appuiera principalement sur les données du RGPH-2024, du recensement 2014 et de l’ENMI 2018-2019, afin de croiser les informations sociodémographiques, économiques et territoriales.</span></span></p><br></li><li><p><span><span>L'analyse sera conduite à plusieurs niveaux : national, régional et local, afin de saisir les disparités territoriales et les opportunités économiques liées aux retours migratoires. L'approche intégrera une dimension comparative (2014 vs 2024) et prospective pour anticiper les tendances futures. Elle combinera une analyse statistique des données existantes avec une évaluation critique des dispositifs institutionnels et des politiques publiques.</span></span></p><br></li></ul><p><span><span><strong>Domaines d'intervention</strong></span></span></p><br><p><span><span>L'étude se concentrera sur cinq axes prioritaires :</span></span></p><br><ul><li><p><span><span>La répartition géographique et les profils sociodémographiques des migrants de retour.</span></span></p><br></li><li><p><span><span>Les déterminants des retours, incluant les facteurs individuels, économiques et institutionnels.</span></span></p><br></li><li><p><span><span>Les trajectoires professionnelles avant et après le retour, et leur impact sur le marché du travail.</span></span></p><br></li><li><p><span><span>Les comportements d'investissement et leur contribution à la création d'emplois et à l'innovation.</span></span></p><br></li><li><p><span><span>Les effets territoriaux des retours migratoires sur l'emploi, l'entrepreneuriat et l'attractivité économique.</span></span></p><br></li></ul><p><span><span><strong>Méthodes et actions</strong></span></span></p><br><p><span><span>La méthodologie reposera sur :</span></span></p><br><ul><li><p><span><span>Une analyse statistique des données du RGPH et de l'ENMI pour mesurer les volumes, les profils et les tendances des retours migratoires.</span></span></p><br></li><li><p><span><span>Une cartographie des flux et des zones d'installation pour visualiser les dynamiques territoriales et identifier les régions à fort potentiel.</span></span></p><br></li><li><p><span><span>Une analy</span></span></p></li></ul> </div>

<p>bout the Platform</p><p>Project: Morocco Steady-State Operations</p><p>Environment: Government-grade, on-premises bare-metal infrastructure. Three security-zone Kubernetes clusters (DMZ, Core, Red Zone) underpinned by a Fortinet security fabric (FortiGate 901G HA pair, FortiSwitch, FortiManager, FortiPAM, FortiWeb WAF, FortiADC, FortiAnalyzer) and Dell PowerEdge R670 compute nodes with Ceph distributed storage. Backup is delivered via Dell PowerProtect.</p><p>Operations model: The platform has been deployed and accepted. These roles cover Day 2 steady-state operations — monitoring, incident response, change management, backup validation, and continuous improvement. No deployment or project delivery responsibilities.</p><p>Role Overview</p><p>The Infrastructure & Platform Operations Engineer is the primary Day 2 owner of the compute, Kubernetes, storage, and backup layer of the platform. You maintain cluster health, respond to node and workload incidents, manage the backup and recovery lifecycle, and ensure the observability pipeline is accurate and actionable.</p><p>You work alongside the Network & Security Operations Engineer, who owns the Fortinet fabric. Together, the two roles provide full-stack operational coverage. When a platform incident has a network/security dimension — for example, a pod failing to reach an external endpoint — you collaborate across the boundary and escalate correctly.</p><p>Day-to-Day Responsibilities</p><p>Kubernetes Cluster Operations</p><ul><li><p>Monitor health of all three Kubernetes clusters (DMZ, Core, Red Zone): node readiness, control plane component status, etcd health, and API server responsiveness.</p></li><li><p>Investigate and resolve pod scheduling failures, CrashLoopBackOff events, OOMKill incidents, and persistent volume claim binding issues.</p></li><li><p>Manage node maintenance: cordon, drain, perform maintenance (firmware, OS patch, hardware swap), and return nodes to service.</p></li><li><p>Monitor and enforce namespace resource quotas, limit ranges, and network policy posture — flag and remediate any drift from the accepted baseline.</p></li><li><p>Manage RBAC: onboard/offboard cluster users and service accounts, review permissions quarterly, maintain least-privilege posture.</p></li><li><p>Renew and rotate Kubernetes cluster certificates, ingress TLS certificates, and any expiring secrets before expiry.</p></li><li><p>Coordinate with the application team on deployment readiness: validate ingress routing, service endpoints, and resource availability before application releases.</p></li></ul><p>Ceph Storage Operations</p><ul><li><p>Monitor Ceph cluster health dashboard daily: OSD status, PG states, replication factor compliance, and capacity utilisation against defined thresholds.</p></li><li><p>Respond to OSD failure alerts: investigate disk health (SMART data), replace failed OSDs, and monitor rebalancing to completion before any second failure.</p></li><li><p>Monitor Ceph pool capacity and raise alerts when utilisation exceeds planned thresholds — coordinate capacity planning reviews with the client.</p></li><li><p>Validate PVC provisioning for new workloads: confirm correct pool assignment, access mode, and reclaim policy.</p></li></ul><p>Dell Compute & Node Operations</p><ul><li><p>Monitor Dell PowerEdge R670 nodes via iDRAC: hardware alerts (PSU, DIMM, NIC, disk, thermal), BIOS event logs, and remote console readiness.</p></li><li><p>Manage firmware lifecycle: track available BIOS, iDRAC, NIC, and PERC firmware updates; schedule and apply via approved maintenance windows.</p></li><li><p>Maintain Linux OS baseline on all Kubernetes nodes: security patches, kernel updates, containerd and kubelet version alignment with the cluster compatibility matrix.</p></li><li><p>Maintain hardware inventory register: track serial numbers, firmware versions, and warranty status per node.</p></li></ul><p>Backup & Recovery Operations</p><ul><li><p>Monitor Dell PowerProtect backup jobs daily: confirm job completion, investigate and remediate failures, and maintain the backup success rate SLA.</p></li><li><p>Execute and document periodic restore tests (minimum quarterly): restore at least one VM and one data scenario, record restore time, verify data integrity.</p></li><li><p>Manage backup policy changes through change control: scope adjustments, retention updates, and schedule changes.</p></li><li><p>Maintain the restore runbook with current, tested procedures — update after every restore test.</p></li></ul><p>Observability & Alerting</p><ul><li><p>Maintain the observability pipeline: ensure log collection, metrics scraping, and alerting are functioning across all nodes and clusters.</p></li><li><p>Triage platform-level alerts: distinguish noise from genuine incidents, tune alerting thresholds, and escalate per the defined severity model.</p></li><li><p>Produce weekly platform health summaries: cluster utilisation, backup status, storage capacity, and outstanding incidents.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Must-Have Requirements</p><ul><li><p>Kubernetes operations experience in a production environment: node management, workload troubleshooting, RBAC, PVC/storage, certificate rotation. CKA required.</p></li><li><p>Linux systems administration: OS patching, kernel management, systemd, journald, process and disk troubleshooting.</p></li><li><p>Ceph or comparable distributed storage operations: OSD monitoring, failure response, capacity management.</p></li><li><p>Backup platform operations (Dell PowerProtect, Veeam, or equivalent): job monitoring, failure remediation, restore testing and evidence production.</p></li><li><p>Bare-metal server operations: iDRAC or iLO monitoring, firmware management, hardware fault response.</p></li><li><p>Observability tooling: experience with Prometheus, Grafana, Loki, or equivalent for cluster-level monitoring.</p></li><li><p>On-site availability in Morocco on a permanent or long-term basis.</p></li></ul><p>Good-to-Have</p><ul><li><p>CKS (Certified Kubernetes Security Specialist) — strongly preferred given the government security classification of the platform.</p></li><li><p>Dell PowerEdge-specific experience (PowerEdge R670 or R-series equivalent, iDRAC 9/10, OMSA).</p></li><li><p>Dell PowerProtect-specific experience vs generic backup platform knowledge.</p></li><li><p>Kubernetes upgrade experience: minor version upgrades of control plane and worker nodes on a live cluster.</p></li><li><p>Familiarity with Fortinet/network layer concepts (enough to collaborate on cross-domain incidents with the Network & Security Ops Engineer).</p></li><li><p>French or Arabic language capability.</p></li></ul>