Insurance Coordinator Jobs in Morocco
992 Jobs Found
<p>The Business Development Manager Debt Collection is responsible for developing the debt collection activity for third-party clients (Third Party Collection), by prospecting new clients, developing strategic partnerships, and supporting companies in optimizing their accounts receivable management. He/She is responsible for acquiring new collection mandates, managing commercial relationships, and promoting all customer risk management services.</p><p><strong>Commercial Development</strong></p><ul><li>Prospect and win new SME, ETI, and Large Enterprise clients.</li><li>Identify companies' needs in terms of amicable and judicial debt collection.</li><li>Develop a portfolio of active clients across the entire Moroccan territory.</li><li>Develop and implement a commercial action plan dedicated to the Third Party Collection activity.</li><li>Maintain active market and competitor intelligence.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Present collection services and associated solutions.</li><li>Understand client issues and propose appropriate solutions.</li><li>Build lasting relationships with financial departments, credit management, general management, and collection managers.</li><li>Ensure the follow-up and loyalty of the client portfolio.</li></ul><p><strong>Commercial Opportunity Management</strong></p><ul><li>Prepare commercial proposals and tenders.</li><li>Negotiate contractual and pricing conditions.</li><li>Coordinate with operational teams to ensure optimal case handling.</li><li>Ensure contract follow-up until signature and implementation.</li></ul><p><strong>Internal Coordination</strong></p><ul><li>Work in close collaboration with the collection, legal, and operational teams.</li><li>Ensure effective transfer of new cases to the relevant teams.</li><li>Participate in the continuous improvement of commercial processes.</li></ul><p><strong>Reporting and Monitoring</strong></p><ul><li>Update the CRM and ensure the quality of commercial data.</li><li>Produce regular reports on commercial activity.</li><li>Monitor the achievement of individual and collective objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>Bac+4/5 in Commerce, Finance, Management, Business Law or equivalent.</p>
<h2>Experience</h2>
<p>Minimum 3-5 years of experience in B2B commercial development.</p>
<p>Experience in debt collection, credit insurance, factoring, banking, financial services, or business services is highly desirable.</p>
<p>Good knowledge of the Moroccan economic landscape.</p>
<h2>Technical Skills</h2>
<ul>
<li>Mastery of prospecting and negotiation techniques.</li>
<li>Good understanding of the Order-to-Cash cycle and accounts receivable management.</li>
<li>Knowledge of amicable and judicial debt collection procedures.</li>
<li>Ability to analyze complex needs and build tailored service offers.</li>
<li>Proficiency in CRM tools and the Office Suite.</li>
</ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Communications Director for Morocco, your mission will be to: Contribute to the development of the site's communication strategy; Implement the communication plan for the Concentrix Marrakech site, respecting deadlines and specifications (business requests, HR (sourcing, recruitment, etc.)); Organize external and internal events (logistics, coordination with service providers, preparation of purchase orders and consultation with service providers); Identify key messages and the most suitable communication channels/media for the region (digital, radio, 4x3 billboards); Propose storytelling for communication materials in coordination with the communications department; Manage content production: writing and validation (brochures, flyers); Conduct on-site communication and build community around the company's culture and values; Conduct client visits; Lead open house events for recruitment; Promote Concentrix's brand awareness in the Marrakech region; Monitor ROI and... Effectiveness of communication campaigns. Prepare strategic and operational presentations on the communication side. Ensure competitive intelligence on best practices in the sector and more broadly on the Marrakech job market. Manage the communication budget allocated to the site. What we offer you: At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution: Opportunities for career advancement, in an ethical and equitable manner. Professional development opportunities. Attractive compensation including a periodic performance bonus. Exceptional social benefits: Health insurance. Supplementary pension after one year of service with the company and enrollment. Discounted catering service. Gym with a dedicated on-site coach. Access is free (this benefit is valid at sites with a gym). Registration in the company crèche is possible (valid at sites that have one), as is a crèche subsidy.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our Game-Changers' Profile: You hold a higher education degree in communication and have 5 years of experience in a similar role within a company or agency. You are proficient in communication techniques across digital channels and traditional media. You are fluent in written and spoken French and English (demonstrable action and presentation skills are required). You have excellent communication skills in English (bilingual). You have experience in event organization as an Events Manager, Guest Relations Officer, or Public Relations Manager. You possess strong analytical skills. You are autonomous, rigorous, and versatile. You are known for your organizational skills, your ability to manage emergencies/priorities, and your adaptability. You are organized, curious, and committed. You are creative and proactive. You enjoy teamwork/cross-functional collaboration. You are proficient in MS Office.</font></font></p>
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Job : <p><strong>Management of insurance contracts</strong><br>• Ensure administrative and technical follow-up of contracts:</p><br><br><ul><li>property damage,</li><li>liability,</li><li>cyber, etc.</li><li>Check guarantees, deductibles, and certificates</li><li>Monitor premium issuances and adjustments</li><li>Centralize data needed for renewals</li><li>Participate in the renewal of the group's insurance policies</li></ul><p><strong>Claims management</strong></p><br><br><ul><li>Declare and follow up on claims with insurers and brokers</li><li>Coordinate exchanges with operational staff and experts</li><li>Follow up on compensation</li></ul><p><strong>Internal coordination and advice</strong></p><br><br><ul><li>Respond to requests from subsidiaries or operational departments</li></ul><p><strong>Reporting and management</strong></p><br><br><ul><li>Update insurance dashboards</li><li>Track contractual deadlines</li><li>Participate in the preparation of insurance budgets</li></ul> <br> Required profile : <p><strong>Education</strong><br>• Bachelor's degree to Master's degree in insurance, law, or finance<br><strong>Experience</strong></p><br><br><ul><li>3 to 5 years of experience in:</li><li>insurance company,</li><li>brokerage,</li><li>or corporate insurance department</li></ul><p><strong>Technical skills</strong><br>• Good knowledge of business insurance contracts<br> </p><br><br> <br><br> </div>
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Job : <p>Join a dynamic company in the <b>Insurance / Brokerage</b> sector as an <b>INSURANCE AGENCY MANAGER</b>. This is a unique opportunity to lead an agency in the heart of <b>Casablanca</b> and shape the future of our business development in this strategic region.</p><br><br><p>Your role will be essential in ensuring the agency's performance, by developing a solid client base and guaranteeing impeccable service quality. You will embody our company's values and actively contribute to its growth and reputation.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Leading, motivating, and managing a sales team to achieve set goals.</li><li>Developing and retaining a diverse clientele (individuals and businesses).</li><li>Ensuring the administrative and financial management of the agency in compliance with procedures.</li><li>Implementing targeted and innovative commercial actions to increase market share.</li><li>Guaranteeing excellent customer relations and compliance with current regulations.</li></ul><br> <br> Required profile : <p>A <b>Master's degree (Bac +4)</b> is required, ideally in <b>Insurance</b>.</p><br><br><p><b>20 years</b> of professional experience in the insurance sector is essential, including solid management experience.</p><br><br><ul><li>Excellent <b>leadership</b> and <b>team management</b> skills.</li><li>In-depth knowledge of insurance products and the market.</li><li>Strong sales and negotiation abilities.</li><li>Excellent organizational and management skills.</li><li>Excellent interpersonal skills and customer service orientation.</li><li>Ability to make strategic decisions and innovate.</li></ul> <br><br> </div>
<p>JOB PURPOSE / SUMMARY: Within the Inter-Regional Flow team, the intercontinental flow launch coordinator ensures the readiness and launch of supply flows for: New parts delivered to MEA plants from other regions (EE, CN, IAP) and from within MEA. Lead the industrialisation of intercontinental supply flows, aligned with project milestones, to secure successful production launches. Act as the main project contact for all intercontinental logistics flow topics. Maintain the business reference framework and support pre-project studies to define operational requirements. Conduct optimisation studies and identify productivity improvement opportunities.</p><p>ROLE AND RESPONSIBILITIES: Coordinate cross-functional stakeholders involved in flow launches, including BOM Managers, Purchasing, Packaging, Transport, Manufacturing and Engineering. Secure the required inputs to deliver expected project outputs. Maintain accurate project data by tracking changes to references, sourcing and related updates. Coordinate service centre teams and prioritise their workload. Notify project teams of schedule risks and record any required escalations. Prepare an operational workload plan for each project and monitor its execution. Map and review processes, then recommend improvements or task transfers to the service centre. Review logistics cost breakdowns and identify optimisation opportunities. Propose innovative solutions to improve supply chain performance or address crisis situations. Keep project schedules on track while managing changes. Provide solutions to recurring changes in scope or context to prevent extra costs. Monitor and improve flow launch process performance. Escalate key risks when required. Drive continuous improvement of the flow launch process. Lead complex optimisation initiatives. Other: Request new routes and rate proposals from Global Purchasing. Work with Global and Regional teams on new transport, warehousing and packaging projects.</p><p><strong>Desired Candidate Profile</strong></p><p>The role requires:</p><ul><li>A structured and disciplined approach to work.</li><li>Broad knowledge of Logistics, Packaging, Transport, Manufacturing and Bill of Materials.</li><li>Read-only access to relevant applications.</li><li>The ability to analyse processes effectively.</li><li>The ability to use AI tools to support data analysis, process improvement and decision-making.</li><li>An understanding of responsible AI use, including data quality, confidentiality and human validation of outputs.</li></ul>
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Company culture : <p><strong>Prevas</strong> is characterized by a <strong>strong organizational culture</strong>, where structure, reliability and process efficiency are central to its operations. The company values a well-defined framework supported by leadership that ensures consistency and operational performance. This foundation is complemented by a <strong>collaborative dimension</strong>, promoting teamwork, trust and employee development. A performance-driven mindset and openness to innovation further complete this balance, supporting both results and adaptability.
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<br> Job : <p>We are looking for a rigorous, organized IARDT Production Manager with a strong sense of detail to ensure the proper processing and follow-up of insurance contract production operations.<br>As a key link between insurance companies, the sales department, and various internal stakeholders, this person will guarantee the compliance, reliability, and smoothness of the entire production process.<br>They will also be responsible for verifying contracts and endorsements, entering them into the system, and handling customer requests within deadlines.<br> </p><br><br><p>Your tasks:</p><br><br><p>- Receiving and following up on placement templates with insurance companies.<br>- Monitoring contract production with insurers.<br>- Receiving, checking, and verifying contracts and endorsements (clauses, guarantees, exclusions) against the approved template.<br>- Entering contracts and endorsements into the management system.<br>- Sending contracts and endorsements to the sales department for review and approval.<br>- Submitting and archiving contracts and endorsements signed by stakeholders (manager, account manager, production manager).<br>- Handling customer requests related to contracts (insurance delegations, certificates, etc.)<br>- Filing and organizing administrative files related to production<br> <br> </p><br><br> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>- Graduate with a Bac+3 to Bac+5 degree in insurance, management, or commerce.<br>- Minimum of 1 to 3 years of experience in a similar role, ideally in IARDT production management.<br>- Proven ability to manage multiple files simultaneously with efficiency, responsiveness, and a sense of priorities.<br>- Good command of computer tools.<br>- Rigor, organizational skills, and great attention to detail, ensuring reliable processing.<br>- Excellent interpersonal and communication skills, enabling smooth collaboration with various internal and external stakeholders.<br>.</p><br><br><p><strong>Benefits and work environment:</strong></p><br><br><p>- A key role within a growing firm.<br>- A dynamic and structured work environment.<br>- Attractive compensation with an annual bonus.<br>- Continuous training program and internal career development opportunities.<br>- Attractive social benefits: CNSS, CIMR, Mutual insurance...</p><br><br><br> <br><br> </div>
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Job : <p>Join a recognized company in the <b>insurance / brokerage</b> sector as a <b>BRANCH MANAGER INSURANCE</b>. In the heart of <b>CASABLANCA</b>, this opportunity will allow you to lead a team and develop a client portfolio, carrying the strategic vision of the branch.</p><br><br><p>Your role will be to ensure the commercial development of the branch, optimize its profitability, and guarantee impeccable service quality to customers. You will be responsible for the overall performance of the branch and the satisfaction of its clients.</p><br><br><p>Your main tasks will be organized around several areas:</p><br><br><ul><li>Define and implement the branch's commercial strategy.</li><li>Lead, manage, and motivate teams to achieve set goals.</li><li>Manage and develop a portfolio of existing clients and prospects.</li><li>Ensure rigorous monitoring of the branch's financial performance.</li><li>Guarantee regulatory compliance and the quality of services.</li><li>Represent the branch to partners and institutions.</li></ul> <br> <br> Required profile : <p>Ideally, you have a degree of level <b>Bac +3</b> (Bachelor's degree equivalent), with a specialization in <b>insurance professions</b>.</p><br><br><p>Proven experience of <b>5 to 10 years</b> in the insurance sector, ideally in branch management or a similar managerial role, is required.</p><br><br><p>To excel in this role, several skills are essential:</p><br><br><ul><li>A strong sense of business and business development.</li><li>Proven team management and leadership skills.</li><li>Excellent knowledge of insurance products and their marketing.</li><li>Strong analytical and decision-making abilities.</li><li>Excellent interpersonal and negotiation skills.</li><li>A strong customer focus and a commitment to service quality.</li></ul><p>If you see yourself in this profile and this opportunity sparks your interest, don't hesitate! Send your CV to the recruiter without delay.</p><br><br> <br><br> </div>
<b>Position:</b> Administrative Assistant<p> </p> <p> </p> <b>Job Description:</b> <b>Who We Are:</b> <p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.</p> <p> </p> <b>About the Role :</b> <p>The Administrative Assistant provides comprehensive administrative and operational support to the Casablanca site, ensuring the efficient coordination of office activities, business visits, and day-to-day administrative operations. The role is responsible for managing visitor logistics, travel arrangements, meeting coordination, and general office administration while supporting managers and maintaining a professional workplace environment.</p> <p> </p> <p> <b>Main Responsibilities:</b> </p> <ul> <li> <p>Provide administrative support by preparing correspondence, reports, presentations, spreadsheets, and other business documents.</p> </li> <li> <p>Coordinate local and international business visits, including meeting schedules, visitor agendas, hotel reservations, taxi transfers, and site logistics.</p> </li> <li> <p>Organize meetings by scheduling rooms, preparing meeting materials, and coordinating attendees.</p> </li> <li> <p>Coordinate domestic and international travel arrangements when required.</p> </li> <li> <p>Prepare and process expense reports and administrative documentation for approval.</p> </li> <li> <p>Maintain calendars and provide scheduling support for leaders and key stakeholders.</p> </li> <li> <p>Manage office supplies and coordinate with vendors to ensure adequate inventory.</p> </li> <li> <p>Handle incoming and outgoing mail, shipments, and courier services.</p> </li> <li> <p>Support onboarding logistics for new employees and visitors.</p> </li> <li> <p>Assist with the organization of site events, team meetings, and employee engagement activities.</p> </li> <li> <p>Serve as a point of contact for general administrative inquiries and support day-to-day office operations.</p> </li> <li> <p>Ensure administrative processes comply with company policies and procedures.</p> </li> </ul> <p> </p> Job Complexity <ul> <li> <p>Applies established administrative knowledge and procedures to support daily business operations.</p> </li> <li> <p>Works independently on routine assignments with moderate supervision.</p> </li> <li> <p>Prioritizes multiple tasks while meeting deadlines in a fast-paced environment.</p> </li> <li> <p>Identifies administrative issues and resolves them using standard processes, escalating when appropriate.</p> </li> <li> <p>Builds effective working relationships with internal teams, external vendors, and visiting stakeholders.</p> </li> </ul> <p> </p> <b>Who We're Looking For:</b> <ul> <li> <p>Associate degree (2-year degree) or equivalent administrative qualification preferred, or High School Diploma with relevant professional experience.</p> </li> <li> <p>Typically requires 2 4 years of experience in an administrative, executive assistant, office coordinator, or similar role.</p> </li> <li> <p>Experience coordinating travel, business visits, meetings, and office operations is preferred.</p> </li> <li> <p>Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).</p> </li> <li> <p>Excellent organizational, communication, and time management skills.</p> </li> <li> <p>Fluent in English and French; additional languages are considered an asset.</p> </li> </ul> <p> </p> <b>What Do We Offer:</b> <ul> <li> <p>Full Permanent contract</p> </li> <li> <p>Social advantage: CNSS, CIMR, Health insurance</p> </li> <li> <p>Very good working atmosphere in a team of passionate collaborators</p> </li> <li> <p>Work culture where you can make an impact</p> </li> <li> <p>Working within an international organization, recognized worldwide in its sector.</p> </li> </ul> <p> </p> <p>Submit your CV in English.</p> <p>Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.</p> <p> </p> <p> </p> <p>#LI-FR1</p> <p> </p> <p> </p> <b>Location:</b> MA-Casablanca, Morocco (Boulevard Al Quods)<p> </p> <p> </p> <b>Time Type:</b> Full time <p> </p> <b>Job Category:</b> Business Support
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<b>Position:</b>Administrative Assistant<br><br><b>Job Description:</b><span><b>Who We Are:</b></span><p><span>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.</span></p><br><br><br><b><span>About the Role :</span></b><p><span>The Administrative Assistant provides comprehensive administrative and operational support to the Casablanca site, ensuring the efficient coordination of office activities, business visits, and day-to-day administrative operations. The role is responsible for managing visitor logistics, travel arrangements, meeting coordination, and general office administration while supporting managers and maintaining a professional workplace environment.</span></p><br><br><br><p><b><span>Main Responsibilities:</span></b></p><br><br><ul><li><p><span>Provide administrative support by preparing correspondence, reports, presentations, spreadsheets, and other business documents.</span></p><br><br></li><li><p><span>Coordinate local and international business visits, including meeting schedules, visitor agendas, hotel reservations, taxi transfers, and site logistics.</span></p><br><br></li><li><p><span>Organize meetings by scheduling rooms, preparing meeting materials, and coordinating attendees.</span></p><br><br></li><li><p><span>Coordinate domestic and international travel arrangements when required.</span></p><br><br></li><li><p><span>Prepare and process expense reports and administrative documentation for approval.</span></p><br><br></li><li><p><span>Maintain calendars and provide scheduling support for leaders and key stakeholders.</span></p><br><br></li><li><p><span>Manage office supplies and coordinate with vendors to ensure adequate inventory.</span></p><br><br></li><li><p><span>Handle incoming and outgoing mail, shipments, and courier services.</span></p><br><br></li><li><p><span>Support onboarding logistics for new employees and visitors.</span></p><br><br></li><li><p><span>Assist with the organization of site events, team meetings, and employee engagement activities.</span></p><br><br></li><li><p><span>Serve as a point of contact for general administrative inquiries and support day-to-day office operations.</span></p><br><br></li><li><p><span>Ensure administrative processes comply with company policies and procedures.</span></p><br><br></li></ul><br><span>Job Complexity</span><ul><li><p><span>Applies established administrative knowledge and procedures to support daily business operations.</span></p><br><br></li><li><p><span>Works independently on routine assignments with moderate supervision.</span></p><br><br></li><li><p><span>Prioritizes multiple tasks while meeting deadlines in a fast-paced environment.</span></p><br><br></li><li><p><span>Identifies administrative issues and resolves them using standard processes, escalating when appropriate.</span></p><br><br></li><li><p><span>Builds effective working relationships with internal teams, external vendors, and visiting stakeholders.</span></p><br><br></li></ul><br><b>Who We're Looking For:</b><ul><li><p><span>Associate degree (2-year degree) or equivalent administrative qualification preferred, or High School Diploma with relevant professional experience.</span></p><br><br></li><li><p><span>Typically requires 2–4 years of experience in an administrative, executive assistant, office coordinator, or similar role.</span></p><br><br></li><li><p><span>Experience coordinating travel, business visits, meetings, and office operations is preferred.</span></p><br><br></li><li><p><span>Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).</span></p><br><br></li><li><p><span>Excellent organizational, communication, and time management skills.</span></p><br><br></li><li><p><span>Fluent in English and French; additional languages are considered an asset.</span></p><br><br></li></ul><br><b>What Do We Offer:</b><ul><li><p>Full Permanent contract</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators</p><br><br></li><li><p>Work culture where you can make an impact</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p><span>Submit your CV in English.</span></p><br><br><p><span>Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.</span></p><br><br><br><br><p>#LI-FR1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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Job : <p>Join a dynamic company in the <b>Insurance / Brokerage</b> sector. The opportunity is in <b>Tangier</b> for a position of <b>INSURANCE SALESPEOPLE</b>. Your role will be essential in developing and managing our client portfolio, by offering your expertise to propose suitable insurance solutions.</p><br><br><p>Actively contribute to achieving the company's commercial objectives by developing a client network and ensuring their satisfaction. This involves representing the excellence of our services to prospects and existing clients, and retaining our clientele through a personalized and professional approach.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Active prospecting of new clients to grow the portfolio.</li><li>Analysis of client needs and proposal of personalized insurance solutions.</li><li>Management and follow-up of insurance contracts.</li><li>Negotiation of commercial terms and closing sales.</li><li>Maintaining a lasting relationship of trust with clients.</li><li>Monitoring changes in the insurance market and competition.</li></ul> <br> <br> Required profile : <p>The profile we are looking for has a diploma of level <b>Bachelor's degree (Bac +3)</b>.</p><br><br><p>Confirmed experience of <b>20 years</b> is required, ideally in the field of <b>professional insurance</b>. This experience must demonstrate solid knowledge of the market and insurance sales techniques.</p><br><br><p>To excel in this role, you are expected to have:</p><br><br><ul><li>Excellent communication and negotiation skills.</li><li>A strong sense of customer service and satisfaction.</li><li>In-depth knowledge of insurance products and the market.</li><li>A strong results orientation and initiative.</li><li>The ability to work independently while being a good team player.</li><li>Good command of common computer tools.</li></ul><p>If you recognize yourself in this description and wish to take on a new professional challenge, do not hesitate! Apply now using the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>
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Company culture : <p><strong>Prevas</strong> is characterized by a <strong>strong organizational culture</strong>, where structure, reliability and process efficiency are central to its operations. The company values a well-defined framework supported by leadership that ensures consistency and operational performance. This foundation is complemented by a <strong>collaborative dimension</strong>, promoting teamwork, trust and employee development. A performance-driven mindset and openness to innovation further complete this balance, supporting both results and adaptability.
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<br> Job : <p>As part of our business development, we are recruiting an Operations Manager for our Marrakech agency.</p><br><br><p>Reporting to the Commercial Development Department of PREVAS, this role is responsible for the operational management of the agency, ensuring the quality of customer service, and contributing to portfolio growth through prospecting and acquiring new clients.</p><br><br><p><strong>Your tasks:</strong></p><br><br><p>- Supervise the daily operations of the agency.<br>- Ensure the compliance of files and procedures with current regulations in the insurance sector.<br>- Lead, support, and develop the skills of the operational team.<br>- Organize, plan, and assign activities within the team.<br>- Optimize internal processes (subscriptions, claims, complaints, and customer follow-up).<br>- Guarantee responsive, high-quality, and satisfaction-oriented customer service.<br>- Develop and maintain trusting relationships with partner insurance companies.<br>- Conduct prospecting activities to grow the agency's client portfolio.<br>- Identify and convert new business opportunities.<br>- Participate in sales meetings and contribute to achieving development goals.<br>- Monitor operational performance indicators (quality, deadlines, customer satisfaction, and productivity).<br>- Prepare regular reports for the Commercial Development Department.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>- Master's degree (Bac+5) in Insurance, Management, Finance, or equivalent.<br>- Significant experience of at least 5 years in the insurance sector, ideally within a brokerage agency or in an operational role.<br>- Excellent knowledge of insurance products (Car, Health, Multirisk, Civil Liability, Life, etc.).<br>- Mastery of the workings of a brokerage agency, subscription processes, and claims management.<br>- Good knowledge of the regulatory framework applicable to the insurance sector.<br>- Proficiency in business management tools (DIAM) and office software (Pack Office).<br>- Leadership, ability to manage, support, and unite a team.<br>- Excellent organizational, planning, and priority management skills.<br>- Strong interpersonal skills, customer service orientation, and a commercial mindset.<br>- Analytical thinking, ability to make quick decisions, and resolve operational issues.<br>- Autonomy, initiative, and results-oriented.</p><br><br><p><strong>Benefits and work environment:</strong></p><br><br><p>- A position with responsibilities within a growing insurance brokerage firm.<br>- A dynamic, stimulating, and performance-oriented work environment.<br>- Attractive salary with an annual bonus.<br>- Continuous training program and real career progression opportunities.<br>- Attractive social benefits: CNSS, CIMR, and supplementary health insurance.</p><br><br> <br><br> </div>
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Job : <p>Join a dynamic company in the <b>Insurance / Brokerage</b> sector as an <b>INSURANCE AGENCY DIRECTOR</b> in <b>Kénitra</b>. Your role will be central in managing and developing our agency, embodying our values and ensuring an excellent customer experience.</p><br><br><p>Your main goals will be to guarantee the economic performance of the agency, increase its market share, and develop a solid and loyal customer base. You will manage commercial and managerial activities to achieve and exceed set targets.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Define and implement the agency's commercial strategy in line with national objectives.</li><li>Lead, supervise, and motivate a sales team to maximize sales and service quality.</li><li>Manage the existing client portfolio and prospect for new opportunities to ensure revenue growth.</li><li>Ensure the agency's profitability and optimize its operational and financial management.</li><li>Represent the company to partners and at local events.</li><li>Constantly monitor the insurance market and regulatory changes.</li></ul> <br> <br> Required profile : <p>A <b>Bachelor's degree (Bac +3)</b> is required, ideally in <b>Insurance professions</b>.</p><br><br><p>Confirmed experience of <b>20 years</b> in the insurance sector is essential. Significant experience in an agency management role is a major asset.</p><br><br><p>Key skills for success in this role are:</p><br><br><ul><li>A strong expertise in sales techniques and insurance products.</li><li>Proven team management and leadership skills.</li><li>Excellent interpersonal skills and negotiation ability.</li><li>A strategic vision and a strong results-oriented approach.</li><li>Great autonomy, rigor, and organization.</li><li>In-depth knowledge of the local Kénitra market is a plus.</li></ul><p>If you see yourself in this profile and are ready to take on this stimulating challenge, don't wait to apply!</p><br><br> <br><br> </div>
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Job : <p>Join our dynamic team in the <strong>Insurance / Brokerage</strong> sector as an <strong>Insurance Agency Director</strong>. Based in <strong>Salé</strong>, this strategic position entrusts you with the mission to lead and develop a thriving agency, ensuring exemplary commercial and operational performance.</p><br><br><p>Your role will be essential in achieving the agency's operational and commercial excellence. You will be the driver of growth, developing a strong client portfolio and ensuring optimal customer satisfaction. Rigorous management of teams and financial results will be at the heart of your responsibilities, contributing directly to our company's overall strategy.</p><br><br><p>Your responsibilities will include a variety of key tasks:</p><br><br><ul><li>Define and implement the agency's commercial strategy to achieve development and profitability goals.</li><li>Manage, motivate, and develop a team of insurance professionals.</li><li>Oversee all agency operations, from administrative management to customer relations.</li><li>Analyze commercial and financial performance, and implement corrective action plans if necessary.</li><li>Ensure the quality of advice and customer service, while maintaining regulatory compliance.</li><li>Identify and seize opportunities for local market development.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required. Specialized training in <strong>insurance professions</strong> is a major asset to fully understand the challenges of the position.</p><br><br><p>Solid experience of <strong>20 years</strong> in the insurance sector is essential. This expertise will allow you to quickly understand the challenges and bring immediate added value to the agency.</p><br><br><p>This position requires a combination of strong skills:</p><br><br><ul><li>Proven leadership and the ability to unite teams around common goals.</li><li>Excellent commercial skills and a strong results orientation.</li><li>In-depth knowledge of insurance products and the market.</li><li>Developed managerial skills, including talent management and skills development.</li><li>Strong analytical, synthesis, and decision-making abilities.</li><li>Excellent interpersonal skills and remarkable communication qualities.</li></ul><p>If you are ready to take on this exciting challenge and your profile matches these expectations, don't wait any longer! Apply now for the opportunity to shape the future of our agency.</p><br><br> <br><br> </div>
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Job : <p>You dream of joining a major player in the <b>Insurance / Brokerage</b> sector and using your expertise in a dynamic city? Our company, firmly established in <b>Tangier</b>, is looking for an experienced <b>Manager</b> to strengthen its teams. Your role will be central to the management and development of our activities, bringing a strategic and operational vision.</p><br><br><p>Joining our structure means actively contributing to our growth and customer satisfaction. The main objective will be to ensure optimal management of the cases entrusted to us, while identifying opportunities for continuous improvement of our processes and offers. You will be a pillar in the sustainability of relationships with our partners and in achieving our commercial objectives.</p><br><br><p>As a <b>Manager</b>, your tasks will be varied and stimulating:</p><br><br><ul><li>Supervise and coordinate daily operations related to insurance contract management.</li><li>Analyze risks and propose solutions adapted to customer needs.</li><li>Develop and monitor performance reports.</li><li>Participate in defining the commercial strategy and its deployment.</li><li>Lead and manage the teams under your responsibility.</li><li>Ensure regulatory compliance of operations.</li><li>Negotiate with insurance companies and partners.</li></ul><p>Your technical expertise and leadership will be major assets in carrying out these responsibilities.</p><br><br> <br> <br> Required profile : <p>To be considered for this position, a <b>Bachelor's degree (Bac +3)</b> is required, ideally supplemented by a recognized specialization in <b>Insurance business lines</b>. This solid academic background has provided you with the fundamental knowledge necessary to excel in the insurance field.</p><br><br><p>We are looking for someone with significant experience, between <b>10 and 20 years</b>, which must have been acquired in the <b>Insurance</b> sector, and more particularly in management or leadership roles. This wealth of experience has allowed you to develop a deep understanding of market challenges and a proven ability to manage complex situations.</p><br><br><p>Beyond your background, your personality and skills will make the difference. You are recognized for your:</p><br><br><ul><li><b>Strong sense of analysis and problem-solving</b>: ability to analyze complex situations and propose practical solutions.</li><li><b>Excellent interpersonal and commercial skills</b>: ease in communication, ability to persuade and build lasting relationships of trust.</li><li><b>Natural leadership and team-building ability</b>: skills to motivate and guide a team towards achieving common goals.</li><li><b>Rigor and organization</b>: impeccable organization to effectively manage priorities and deadlines.</li><li><b>Proficiency in IT tools and insurance-specific software</b>.</li><li><b>Mastery of the French language, knowledge of Arabic or English would be a plus.</b></li></ul><p>If you see yourself in this profile, don't wait any longer!</p><br><br> <br><br> </div>
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Job : <p>Join our dynamic company in the <strong>Insurance / Brokerage</strong> sector, known for its expertise and commitment to its clients. We are looking for a passionate <strong>Insurance Manager</strong> to join our team in <strong>Assilah</strong>. This position is a unique opportunity to develop your skills in a stimulating and growing environment.</p><br><br><p>As an Insurance Manager, your main goal will be to ensure smooth and efficient customer file management, while guaranteeing customer satisfaction and loyalty. You will actively contribute to achieving business goals and optimizing internal processes.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming, advising, and assisting clients with their insurance procedures.</li><li>Analyzing client needs and proposing suitable solutions.</li><li>Managing insurance contracts, from subscription to claims handling.</li><li>Following up with and reminding clients to ensure contract renewal.</li><li>Participating in prospecting for new clients and developing the portfolio.</li><li>Ensuring customer files are up-to-date and handling administrative follow-up.</li></ul> <br> <br> Required profile : <p>To succeed in this role, a <strong>Bac +2</strong> (equivalent to a 2-year college degree) in <strong>Insurance professions</strong> is required. This training will have provided you with the solid foundation needed to understand the sector's challenges.</p><br><br><p>1 to 3 years of professional experience in the insurance field is desired. This will allow you to quickly understand the workings of the job and make a significant contribution from the start.</p><br><br><p>This position requires various skills and a proactive personality. You ideally possess:</p><br><br><ul><li>Excellent <strong>listening skills</strong> and strong <strong>interpersonal skills</strong>.</li><li>Solid knowledge of different insurance products.</li><li>An ability for <strong>administrative management</strong> and accuracy in handling files.</li><li>Proficiency in computer tools, especially office software and customer relationship management software.</li><li>A <strong>solution-oriented</strong> approach and a real desire to satisfy the client.</li><li>Adaptability and <strong>dynamism</strong> in carrying out assigned tasks.</li></ul><p>If you see yourself in this description and this challenge motivates you, don't wait to apply!</p><br><br> <br><br> </div>
<p>We are specialists in improving customer experience and optimizing third-party processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Advisor:</p><ul><li>Remote management of claims and work files</li><li>Technical analysis and quotation control</li><li>Exchange with the network of experts and service providers</li><li>Follow-up of repairs and customer satisfaction</li><li>Sales administration and dispute management</li><li>Coordination between different stakeholders</li></ul><p>What we offer you:</p><p>At Concentrix, we prioritize the development of our talents. Here are the unique benefits we offer to recognize your contribution:</p><ul><li><b>Remuneration and benefits:</b></li><ul><li>Attractive salary package</li><li>Flexible hours (8 AM to 6 PM, Monday to Friday) with possibility of remote work (depending on profile & experience)</li><li>Performance bonuses</li><li>Regularity bonus starting from the 12th month</li><li>Special Eid al-Adha bonus</li><li>Free access to the gym</li><li>Transport provided</li><li><b>Social benefits:</b></li><ul><li>Advantageous health insurance + CNSS/AMO</li><li>Complementary retirement after one year</li><li><b>Optimal working conditions:</b></li><ul><li>Initial and ongoing training.</li><li>A work environment that values quality of life at work.</li><li>Professional development opportunities.</li></ul></ul></ul></ul><p>The profile we are looking for:</p><p>We are looking for talents who possess:</p><ul><li>Proven experience in Home Insurance claims management</li><li>A Bac+2/3 degree in building or civil engineering is a plus</li><li>Proven skills in insurance and customer relations.</li><li>Knowledge of the building sector is a plus</li></ul><p>The following qualities:</p><ul><li>Organized, autonomous, and with excellent interpersonal skills</li></ul><p>Our recruitment process:</p><ol><li>Phone pre-qualification: an initial discussion with a member of the recruitment team to validate the job requirements.</li><li><br></li></ol><p><strong>Desired Candidate Profile</strong></p>We are looking for talents who possess:<br><br>* Proven experience in Home Insurance claims management<br>* A Bac+2/3 degree in building or civil engineering is a plus<br>* Proven skills in insurance and customer relations.<br>* Knowledge of the building sector is a plus<br><br>The following qualities:<br><br>* Organized, autonomous, and with excellent interpersonal skills
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Job : <p>Coordinate and supervise all activities related to patient care (PEC) and shipping of patient records.</p><br><br><p>Ensure the follow-up, control, and validation of patient care files with mutual insurance companies, insurance companies, and private organizations.</p><br><br><p>Ensure the compliance and completeness of files, as well as adherence to internal procedures and contractual requirements.</p><br><br><p>Supervise the processing and shipping of files in compliance with deadlines and current procedures.</p><br><br><p>Ensure coordination with insurance organizations, contracted partners, and various departments involved.</p><br><br><p>Collaborate closely with the BAF, billing, and collection teams to ensure the smooth administrative flow for patients.</p><br><br><p>Develop and monitor dashboards and activity reports related to patient care and shipping.</p><br><br><p>Identify malfunctions and contribute to the continuous improvement of patient care and shipping processes.</p><br><br><p>Manage and support the team in carrying out its missions and ensure that set objectives are met.</p><br><br> <br> Required profile : <ul><li>Bachelor's degree (Bac +3) in Accounting, Management, Administration, or equivalent degree.</li><li>Significant experience in managing patient care and shipping of records within a healthcare facility.</li><li>Good command of patient care procedures and relations with third-party payers (insurance companies, mutual insurance, private organizations, etc.).</li><li>Proficiency in procedures for processing, controlling, and shipping administrative files.</li><li>Good command of computer tools and, ideally, hospital management software.</li><li>Good interpersonal skills and ability to coordinate effectively with various internal and external stakeholders.</li><li>Rigor, organizational skills, responsiveness, and ability to manage priorities in a demanding environment.</li><li>Team spirit and ability to work under pressure.</li></ul> <br><br> </div>
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Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDGs. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Resident Coordination Office (RCO) in Rabat, Morocco . The Partnerships Officer reports to the Senior Development Coordination Officer, Strategic Planning and Head of RCO. Noting that strategic partnership entails non-monetary partnership and can be used to strengthen joint initiatives/advocacy with external partners towards a common goal, including that of advancing SDGs, the Development Coordination Officer, Partnerships provides advice and support to the Resident Coordinator and the UNCT on strategic partnerships for SDG achievement.<br> Responsibilities<br>Within delegated authority, the Partnerships Officer will be responsible of the following duties: 1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT: • Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework; • Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; • Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; • Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; • Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners; • Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; • Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; • Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; • Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs. 2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK: • Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; • Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; • Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; • Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; • Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; • Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; • Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; • Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant). 3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs): • Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; • Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT; • Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice; • Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing; • Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs. 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL: • Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN; • Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN; • Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels; • Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere; • Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement; • Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant; • Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams; • Works closely with the Data Analyst and Communications officers on data, Monitoring and Evaluation (M&E), reporting analytics and communication of same. • Collects, documents and analyzes data to identify trends or patterns and provide insights through reports and data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Performs other related tasks as assigned.<br> Competencies<br>• PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required. Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required. Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable. Experience in navigating Morocco’s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required. Experience of resources mobilization strategies is required. Experience in UN interagency coordination is desirable. Experience in promoting knowledge management in the context of development cooperation is desirable. Experience in preparing project /programme proposals is required. Experience in supporting financing of SDGs is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone or teleconference.<br> Special Notice<br>This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF MOROCCO ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, MOROCCO nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to MOROCCO in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. "Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you". At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary posi </div>
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Job : <p><strong>1. Payroll Management and Processing</strong></p><br><br><ul><li>Prepare, control, and ensure monthly payroll processing;</li><li>Collect, verify, and integrate variable compensation elements;</li><li>Monitor absences, leave, overtime, bonuses, allowances, deductions, and other elements affecting payroll;</li><li>Verify data consistency before final payroll validation;</li><li>Ensure control of payslips and make necessary corrections;</li><li>Guarantee adherence to payroll deadlines;</li><li>Follow up on advances, installments, loans, and other salary deductions;</li><li>Prepare payroll-related control statements and tables;</li><li>Respond to employee requests and claims regarding their compensation;</li><li>Ensure the confidentiality of salary data.</li></ul><p><br><strong>2. Personnel Administration</strong></p><br><br><ul><li>Ensure the management and updating of employee administrative files;</li><li>Prepare and monitor employment contracts, amendments, certificates, and attestations;</li><li>Manage staff arrivals and departures;</li><li>Monitor probation periods, renewals, and contract expiry dates;</li><li>Keep databases and individual employee files up to date;</li><li>Monitor leave, absences, sick days, and other administrative events;</li><li>Prepare the necessary administrative documents for employee management;</li><li>Ensure employee files comply with internal procedures and regulatory requirements.</li></ul><p><br><strong>3. Insurance and Social File Management</strong></p><br><br><ul><li>Manage and process employee-related insurance;</li><li>Handle affiliations, de-registrations, and updates of files with insurance organizations;</li><li>Monitor files for medical coverage and other social insurances;</li><li>Process and follow up on reimbursement and coverage files;</li><li>Monitor files related to work accidents, occupational diseases, and other claims, in coordination with relevant organizations;</li><li>Control contributions and insurance-related items;</li><li>Liaise with insurance companies and various social organizations;</li><li>Respond to employee requests concerning their insurance rights and benefits.</li></ul><p><br><strong>4. Social Declarations and Administrative Obligations</strong></p><br><br><ul><li>Prepare and monitor mandatory social and administrative declarations;</li><li>Ensure compliance with regulatory deadlines;</li><li>Verify calculation bases and declared amounts;</li><li>Monitor social contribution payments;</li><li>Prepare necessary documents during social controls or audits;</li><li>Stay informed about changes in social regulations and their impact on payroll and personnel administration.</li></ul><p><br><strong>5. HR Reporting and Dashboards</strong></p><br><br><ul><li>Develop payroll and headcount dashboards;</li><li>Produce monthly HR reports;</li><li>Monitor headcount, payroll costs, absences, and staff movements;</li><li>Prepare analyses and indicators necessary for decision-making;</li><li>Participate in improving the reliability and accuracy of HR data.</li></ul><p><br><strong>6. Improvement of HR Processes</strong></p><br><br><ul><li>Participate in the continuous improvement of payroll and personnel administration processes;</li><li>Identify anomalies and propose corrective actions;</li><li>Contribute to the digitalization and optimization of HR administrative processes;</li><li>Ensure proper application of internal procedures;</li><li>Participate in HR projects related to payroll, personnel administration, and HR information systems.</li></ul><br> <br> <br> Required profile : <p><u><strong>PROFILE SOUGHT</strong></u><br><strong>Education</strong></p><br><br><ul><li>Master's degree (Bac+5) in Human Resources, Management, Accounting, Finance, Labor Law, or equivalent qualification;</li><li>A specialization in payroll management or personnel administration is an asset.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Minimum of 3 years of professional experience in a similar role;</li><li>Experience in the mining, industrial, construction (BTP), or a company with a large workforce is highly desirable;</li><li>Experience in managing insurance and social files is a significant advantage.</li></ul><p><br><u><strong>Technical Skills</strong></u></p><br><br><p><br>The candidate must, in particular, master:</p><br><br><ul><li>The complete payroll processing cycle;</li><li>Personnel administrative management;</li><li>Monitoring of leave and absences;</li><li>Variable compensation elements;</li><li>Social declarations and contributions;</li><li>Processing and monitoring of employee insurance;</li><li>Management of social files;</li><li>Production of HR reports and dashboards;</li><li>Labor legislation and employment-related obligations;</li><li>Office tools, especially Excel;</li><li>Payroll and/or HRIS software.</li></ul><p>We are looking for someone who is:</p><br><br><ul><li>Rigorous and methodical;</li><li>Organized and able to meet strict deadlines;</li><li>Discreet and respects information confidentiality;</li><li>Possesses excellent control and analytical skills;</li><li>Responsive and able to handle urgent situations;</li><li>Comfortable communicating with employees and various internal and external stakeholders;</li><li>Able to work under pressure, especially during payroll closing periods;</li><li>Autonomous while having good team spirit;</li><li>Possesses a high sense of responsibility.</li></ul><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset.
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<br> Job : <p>As part of our development, we are recruiting a contract manager/writer.</p><br><br> <br> Required profile : <p>Functions and responsibilities<br>- Writing, formatting, reviewing, and correcting:<br>o Master agreements<br>o Contracts<br>o Appendices A to D<br>o Amendments<br>o Special Conditions<br>o Negotiation table (participate in negotiation meetings and update the table)<br>o Flowdowns<br>o Special Conditions<br>- Drafting confidentiality agreements and mandate confirmations, steps that must be initiated urgently as they precede the arrival of subcontractors.<br>- Writing procedures and their updates<br>- Updating contract templates following:<br>o Changes at the level of:<br> Canadian laws<br> CGI Management Framework<br> The "Security and Acceptable Use Policy", reviewed annually by CGI (Appendix B of subcontracts)<br> Etc.<br>- Methodical classification of tasks and SharePoint. All documents, processes, actions taken, emails, must be listed and secured, as they serve as reference and stepping stone during internal and external audits.<br>- Upon arrival for work: collect and validate required insurance certificates as stipulated in subcontracts:<br>o Commercial general liability insurance,<br>o Errors and omissions professional liability insurance, and<br> Any other insurance required by the Client, e.g., cybersecurity.<br> Collect insurance renewals from firms or subcontractors.</p><br><br><p><br>Qualities required to succeed in this role<br>KEY SKILLS:<br>- Disciplined, wanting to understand and adhere to the Management Framework<br>- Tools:<br> Word<br> Excel<br> PowerPoint<br> SharePoint<br> Strong interest in learning new tools to perform better within the Team<br>- Expressing oneself clearly and concisely<br>- Positive approach during exchanges<br>- French and English: well mastered in writing and speaking<br>- Able to work under pressure<br>- Rigor<br>- Respect<br>- Sense of organization and management of emergencies and priorities<br>- Maturity and management of emergencies and priorities<br>- Autonomy<br>- Assets:<br> Previous experience in contract writing<br> Knowledge of Canadian laws.</p><br><br><br><p><br>CGI is an inclusive employer and attentive to applications from people with disabilities and to the career development of men and women.<br> </p><br><br> <br><br> </div>