Interior Designer Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <ul> <li>Continuous monitoring of the market, trends, and competition. Market performance analysis and store benchmarking.</li> <li>Translate business problems into analysis/optimization models (econometrics and operational research techniques).</li> <li>Conduct geomarketing analyses (catchment areas, network coverage, competition).</li> <li>Create concise notes &amp; presentations for internal clients.</li> <li>Update dashboards and contribute to enriching internal databases.</li> </ul><br> <br> Required profile : <ul> <li><strong>Profile Sought:</strong></li> <li>Graduated from a business school or engineering school with a specialization in one of the following: Business Analytics, Statistics, Operational Research, or Econometrics.</li> <li>13 years of experience in a consulting firm, or in a studies/data/intelligence/market intelligence department.</li> <li>Knowledge of the retail and FMCG sector (B2C sector at a minimum) is desired.</li> <li>Excellent level in quantitative analysis, economic reasoning, and statistics.</li> </ul> <br><br> </div>

<p> <strong>What you will do:</strong> </p> <ul> <li>Create, verify, and assign orders accurately in accordance with established procedures and fulfillment requirements;</li> <li>Coordinate with internal teams via instant messaging to support scheduling, reporting, and order fulfillment;</li> <li>Respond to internal and external queries regarding fulfillment operations, providing clear, timely, and empathetic communication;</li> <li>Track orders, monitor their status, and follow up on outstanding tasks to ensure timely fulfillment;</li> <li>Identify and escalate delayed or at-risk orders to the relevant teams, following up to support their resolution.</li> <li>Handle order-related issues, including shipping, delivery, and return inquiries, coordinating with relevant teams when necessary.</li> <li>Maintain accurate order information, inventory updates, and fulfillment records in the relevant systems.</li> <li>Follow established processes, manage priorities effectively, and contribute to meeting team performance targets and KPIs.</li> </ul> <p> <strong>Benefits:</strong> </p> <ul> <li>Fixed schedule: Monday Friday, 9:00 AM 6:00 PM (GMT+2);</li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your development and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p>You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Fulfilment</strong> <strong>Agent</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Excellent English communication skills (at least C1 level);</li> <li>At least 1 year of experience in customer support is required;</li> <li>6 months to 1 year of experience in fulfillment;</li> </ul> <ul> <li>Strong communication, empathy, and problem-solving skills;</li> <li>Excellent organizational skills, attention to detail, and time management;</li> <li>Ability to multitask, prioritize requests, and handle escalations;</li> <li>Familiarity with CRM tools, order management systems, and basic logistics processes;</li> <li>Adaptability, technical aptitude, and a willingness to learn new tools;</li> <li>Strong sense of ownership, accountability, and focus on KPIs.</li> </ul> <p> <strong>Will be a great plus:</strong> </p> <ul> <li>Previous experience as a Customer Success Manager.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Credit &amp; Collection Analyst<br><br><b>Job Description:</b><p><span><b>About Us</b></span></p><br><br><p><span>We are a dynamic and growing organization committed to delivering excellence in financial services and risk management. Our team plays a critical role in supporting sustainable business growth through sound credit decisions, effective receivables management, and strong collaboration with commercial teams. We foster an environment where analytical thinking, accuracy, and continuous improvement are key.</span></p><br><br><p><span>As part of our company’s growth, <b>Arrow Component </b>is strengthening its teams and is looking for a <b>Credit Analyst</b>.</span></p><br><br><p><span><b>About the Role</b></span></p><br><br><p><span>As a <b>Credit Analyst</b>, you will be responsible for evaluating customer creditworthiness, managing credit exposure, and supporting effective credit and collection processes</span></p><br><br><p><span><b>Key Responsibilities include:</b></span></p><br><br><ul><li><span>Review and analyze credit information for new and existing customer accounts to assess financial health and recommend appropriate credit limits.</span></li><li><span>Conduct detailed credit analysis to identify risks and opportunities, including accounts eligible for credit line increases and accounts requiring closer monitoring.</span></li><li><span>Assess and report on customer risk, providing recommendations on risk mitigation strategies and alternative financing solutions.</span></li><li><span>Manage aspects of <b>credit and collection</b>, ensuring timely follow-up on outstanding receivables.</span></li><li><span>Exercise credit authority for larger accounts where applicable.</span></li><li><span>Develop, maintain, and enhance internal credit tools such as risk models, projection models, and customer credit scoring systems.</span></li><li><span>Review and resolve customer credit issues, working closely with Sales and internal stakeholders.</span></li><li><span>Review and release pending sales orders in line with credit policies.</span></li><li><span>Coordinate communication with customers and internal teams regarding credit matters.</span></li><li><span>Support onboarding of new Sales and Operations employees by explaining Financial Services processes, policies, and procedures.</span></li><li><span>Contribute to<b> (accounts receivable management)</b> activities where needed.</span></li></ul><br><p><span><b>Who Are We Looking For?</b></span></p><br><br><p><span>We are looking for a detail-oriented and analytical professional with strong financial acumen and a proactive approach to credit risk and collections.</span></p><br><br><p><span><b>Qualifications &amp; Skills:</b></span></p><br><br><ul><li><span><span>Fluent Communication skills in </span><b><span>English</span></b></span></li><li><span><b><span>2 to 4 years of experience</span></b><span> in credit analysis, credit management, or accounts receivable.</span></span></li><li><span><span>Degree in Finance, Accounting, Economics, or a related field (preferred).</span></span></li><li><span><span>Solid understanding of credit risk assessment and financial analysis.</span></span></li><li><span><span>Experience working with ERP systems such as Oracle, SAP, or similar ERP tools.</span></span></li><li><span><span>Familiarity with credit management practices is a strong plus.</span></span></li><li><span><span>Ability to analyze complex data and make sound credit decisions.</span></span></li><li><span><span>Strong problem-solving skills and attention to detail.</span></span></li><li><span><span>Good communication skills with the ability to collaborate effectively with Sales and other departments.</span></span></li><li><span><span>Ability to manage multiple priorities in a fast-paced environment.</span></span></li></ul><br><p><span><b>What’s in It for You?</b></span></p><br><br><ul><li><span><span>Opportunity to work in a </span><b><span>key finance role</span></b><span> with direct impact on business performance and risk management.</span></span></li><li><span><span>Exposure to </span><b><span>credit strategy, financial analysis, and receivables management</span></b><span>.</span></span></li><li><span><span>A collaborative and international work environment.</span></span></li><li><span><span>Professional development and growth opportunities within finance and credit management.</span></span></li><li><span><span>Competitive compensation and benefits package.</span></span><br>#LI-FR2<br></li></ul><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Accounting/Finance<br> </div>

<p>The Sofitel Tamuda Bay Beach &amp; Spa is recruiting an Assistant/Coordinator QHSE. You will be responsible for participating in the deployment and monitoring of Quality, Hygiene, Safety, and Environment (QHSE) standards within the establishment.</p><p><strong>Main Responsibilities</strong></p><ul><li>Participate in the monitoring of QHSE procedures.</li><li>Ensure the follow-up of internal controls and audits.</li><li>Contribute to compliance with hygiene and safety standards.</li><li>Participate in team awareness and training.</li><li>Monitor corrective and preventive actions.</li><li>Participate in the analysis of incidents and non-conformities.</li><li>Ensure QHSE documentation follow-up.</li><li>Contribute to continuous improvement initiatives.</li><li>Collaborate with the hotel's various departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Profile</strong></p><ul><li>Training in QHSE, Quality, Hygiene, Safety, or a similar field.</li><li>First experience in a hotel environment is appreciated.</li><li>Rigor and organizational skills.</li><li>Analytical mindset.</li><li>Good interpersonal skills and ability to raise team awareness.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.</span></p><br><br><br><p><b>Recognize and manage all demands for products from customers by driving Sales and operation plan and Master &nbsp;production Schedules:&nbsp;</b></p><br><br><ul><li><p>Upon receiving of the customer schedules (via EDI, webEDI or paper), ensure that the Customer requirements are &nbsp;integrated into the system and any integration errors are dealt with and resolved. Loading closed orders onto the &nbsp;system.&nbsp;</p><br><br></li><li><p>Identify &amp; highlight large order variations between the schedules that were forecasted by the Customer &amp; those that are &nbsp;firmed up by the Customer, ensuring that the data has been accurately supplied from the Customer.&nbsp;</p><br><br></li><li><p>If necessary, release picking lists for the Customers’ deliveries. &nbsp;</p><br><br></li><li><p>Follow the complete Supply Chain (procurement, production, and shipping) and chase if necessary, ensure that targeted &nbsp;service levels to the Customer are reached. Monitor the safety stock levels and alert when the min / max levels are &nbsp;reached.&nbsp;</p><br><br></li><li><p>Manage co-operation and logistics issues with logistics external platforms&nbsp;</p><br><br></li><li><p>Ensure that the correct parameters are applied to each reference (MOQ, lead-time, transportation schedule), and if &nbsp;necessary, initiate corrective action plans. &nbsp;</p><br><br></li><li><p>Be aware of/integrated in P1 and P0 projects (new references, new packaging, transfers, new Customers…). Ensure that the returnable packaging loops are adhered to, preventing any packaging shortages.&nbsp;</p><br><br></li><li><p>Prepare the Customs documentation required for exporting if need be.&nbsp;</p><br><br></li><li><p>On a regular basis, communicate complete, precise &amp; reliable information to the Customer contacts. Adapt the chosen &nbsp;method of communication to the level of the Customer contact. Adapt the frequency to the situation (preventative, &nbsp;curative, crisis).&nbsp;</p><br><br></li><li><p>Meet the Customer contacts on a regular basis (once a year for major Customers).&nbsp;<br>&nbsp;</p><br><br></li></ul><p><b>Make sure from the complete customer demand (date &amp; quantity), that this demand will be met: Ensure the feasibility of the Customers’ programs internally (MPS Manager (weekly), Procurement and Scheduler (daily)) &nbsp;and if necessary, negotiate the planned delivery dates upstream with the Customer. &nbsp;</b></p><br><br><ul><li><p>Ensure that the internal scheduling has been launched, taking into account the Customers’ priorities. Make or Ensure &nbsp;the production sequencing based on real customer demand &nbsp;</p><br><br></li><li><p>Measure the daily service rate for each Customer (using the Customers’ calculation and also the internal Customer &nbsp;Service Rate (CSR) calculation). Propose action plans to improve the service level.&nbsp;<br>&nbsp;</p><br><br></li></ul><p><b>Identify the blocking points and plan appropriate quick actions to solve them:&nbsp;</b></p><br><br><ul><li><p>Alert sales in the event of a crisis (Customer or internal), to define priorities with the Customer &amp; internally &nbsp;(management, VS for the aftermarket), follow the evolution of any associated action plans. If necessary, escalate through the Logistics Red Alert application.&nbsp;</p><br><br></li><li><p>Make sure that there is a backup for each Customer &amp; train the backup on the way to manage the Customers’ account; &nbsp;ensure that during holidays the position is covered &amp; that both internal &amp; external Customers are notified in advance of &nbsp;the absence and informed of the person that will be temporarily managing the Customers’ account.&nbsp;</p><br><br></li></ul><br><p><b>Job:</b></p><br><br>Customer Service Contact<p><b>Organization:</b></p><br><br>Customer contact &amp; SIOP/MPS<p><b>Schedule:</b></p><br><br>Full time<p><b>Employee Status:</b></p><br><br>Regular<p><b>Job Type:</b></p><br><br>Permanent contract<p><b>Job Posting Date:</b></p><br><br>2026-09-24<p><i>Join Us !<br>Being part of our team, you will join:<br>- one of the largest global innovative companies, with more than 20,000 engineers working in Research &amp; Development<br>- a multi-cultural environment that values diversity and international collaboration<br>- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth<br>- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development<br>More information on Valeo: <u><span>https://www.valeo.com</span></u></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of strengthening our teams, we are recruiting a dynamic and motivated <strong>International Retail Banking (BDI) Credit Risk Analyst (M/F)</strong> within the Global Risk Management unit. If you meet these criteria and wish to grow in a stimulating environment, then this opportunity is for you.</p><br><br><p><strong>Your mission:</strong></p><br><br><p>As a <strong>Credit Risk Analyst BDI</strong>, you will report to the Global Risk Management Department and will play a strategic role in assessing and managing credit risk for our international subsidiaries.</p><br><br><p><br>Your responsibilities will include:</p><br><br><p><br>• Checking the completeness of documents and completing the financial and legal data of clients by consulting internal databases and external information agencies.<br>• Analyzing and assessing the credit risk of financing requests from companies originating from commercial entities to aid decision-making.<br>• Formalizing analyses in the form of a reasoned report.<br>• Ensuring compliance with internal and regulatory standards for granting and managing credit risk.<br>• Periodically analyzing clients in default and monitoring the regularization of unpaid amounts.<br>&nbsp;</p><br><br> <br> Required profile : <p>• Bachelor's degree (Bac+5), graduate of a top Business or Engineering School.<br>• You have good financial analysis and writing skills to produce accurate and relevant reports.<br>• You are rigorous, autonomous, and have team spirit.<br>• You have mastered English to interact with international teams and write analyses in English.</p><br><br><p><br><strong>Why join us?</strong></p><br><br><p>• Join a market-leading Group focused on people and innovation, <strong>certified Top Employer for 4 consecutive years.</strong><br>• Benefit from a stimulating work environment with numerous professional development opportunities.<br>• Enjoy competitive benefits (attractive compensation, continuous training, etc.).</p><br><br><p><br>Send us your CV, we look forward to discovering your profile!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Join Yazaki. Connect to the future.&nbsp;</strong></p><br> <p><strong>Country</strong>: Morocco , Turkey<br><strong>City</strong>:&nbsp;<br><strong>Worksite / Location</strong>: Tangier Logistics Hub, Turkey Logistics Hub&nbsp;</p><br> <p><strong>Job Function</strong>:&nbsp;EDS_Logistics&nbsp;<br><strong>Job Discipline</strong>:&nbsp;&nbsp;<br><strong>Job Family</strong>:&nbsp;Aftersales</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;Aftersales Log Sr Specialist in our plant in [[location]].</p><br> <p><strong><span><span>Your Profile:</span></span></strong></p><br> <p><span>• Level of studies: Engineering or Master's degree Logistics, supply chain, technical fields or equivalent.</span></p><br> <p><span>• Experience: 3 years of experience in similar area.</span></p><br> <p><span>• Languages: Fluent in English.&nbsp;</span></p><br> <p><span><strong><span>Main responsibilities:</span> </strong></span></p><br> Task Detailed description of main activities <br> Supply Chain Management &nbsp;Provides logistic and property support services and analyses.<br>&nbsp;Receipt and analyze customer orders.<br>&nbsp;Create and maintain Master data in SAP for all product references.<br>Monitor customer orders for aftersales parts delivery.<br>Ensure that the customer orders are correctly integrated into the system and monitor their deliveries.<br>Ensure all completed orders are dispatched on time.<br>Prepare and send invoices to customer<br>Ensure stock management in SAP and warehouses<br>Establish core responsibilities matching FCSD activities granting of delivery performances, reliability and customer satisfaction at FCSD<br>Provides KPI Monitoring datas.<br>Escalate IT for blockage topics SAP or infrastructure related<br>Support of production transfer and old parts transfer for aftersales<br>Process improvement definition and implementation.<br>Escalate in case of issues directly to supplier/customer or requires support do direct manager. <br>Impact analyses of RM shortages influencing final customers. <br> Master data Maintainance General SAP master data set up and maintenance for allocated parts.<br>Check of SAP settings for cross-plant when setting and upload new material.<br>Regular / monthly checking of SAP settings.<br>Upload matrix for creating new materials<br>Coordination of balance in and balance out for new model programs and/ or suffix changes. <br> 3PL activities Support for internal and external audits ( LEAN, Quality, MMOG/LE)<br>Coordination of the external logistics service partner.<br>Fiscal year inventory responsible for internal process and support.<br>Coordinate and monitor In- and Outbounds. <br>Monitor packaging activities and report deviation.<br>Customs related activities <br> Material planing and stock monitoring Material planning of finish products for the OEMs&nbsp; and other customers<br>Monitoring and balancing of stock on hand vs. target with daily coverage list.<br>Monitoring of stock values.Clarifications of stock or booking deviations.<br>Minimizing of obsolete materials.Responsible for Obsolete topics with suppliers, OEM, PM, Sales, <br>Provides KPI Monitoring datas.<br>Escalate IT for blockagetopics SAP or infrastructure related. <br> VOR/Aftersales Parts Tracking &nbsp;VOR backlog follow up in order to support ( missing order, headcount,.material and equipment issue )<br>&nbsp;Lead/join weekly follow up meetings with plants and cross functional team<br>Lead/join customer meetings<br>Escalate in case of any issues/blockage items&nbsp; to&nbsp; direct manager or upper management level<br>If needed please communicate with engineering for alternative material or wiring harnesses or check with csc logistics and manufacturing plants to use serial production parts<br>If needed&nbsp; ask support from yazaki supply management for any material issue <br> General Support &nbsp;General administrative activities (maintaining/updating and managing of tracking lists, status reports and overviews)&nbsp; <br> Additional Task Respect and apply EH&amp;S legislation and customer internal rules regarding EH&amp;S<br>Follow, respect and apply Internal regulations of Yazaki, customer guidelines <br> <p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.&nbsp;</p><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting operationally to the Series Life Cost Manager (RCS) and functionally to the Project Economics team, the Cost Controller provides economic assistance for the Series Life scope to which he is assigned.</font></font></p> <p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></strong></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and track all industrial investment expenditures (MAKE/BUY).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the construction and updating of economic forecasts, budgets and reporting (PMT, monthly results, budget summaries).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To manage MAKE (in-house) and BUY (vendor tooling) investments in conjunction with industrial third parties and Purchasing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and lead the CFVS funding committees (weekly) with the prescribers.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze, validate and process investment requests in internal tools (SAP S/4HANA and associated workflows).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Keep economic dashboards up to date and raise the alarm in case of budget overruns.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the deployment and improvement of the processes and tools of the Cost Management department (lessons learned, standardization). Company description</font></font></li></ul><p><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Joining ALTEN MAROC means benefiting from:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse career paths with career opportunities, internal, sectoral, geographical and professional mobility.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certification and diploma-granting training courses.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regular events to combine well-being and performance. Qualifications</font></font></li></ul> <p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></font></font></strong></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">S</font></font>kills and qualifications:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English level B2 minimum (CEFR) required.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid mastery in industrial management control.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of MAKE/BUY investments and associated financial processes.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficient in SAP S/4HANA and advanced Excel.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to facilitate, communicate and lead meetings.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, autonomy and proactivity.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in Management Control or Finance, with experience in an industrial environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1-3 years of experience in the automotive industry.</font></font></li> </ul>

<p><br></p> <p> <b>Job Profile Summary</b> </p> <p>The Marketing Finance Administrator is responsible for the end-to-end administration, tracking and financial governance of supplier-funded marketing initiatives. The role ensures the accurate management of Market Development Fund (MDF) requests, approvals, claims, proof of performance and payments while maintaining compliance with supplier funding requirements and internal financial controls.</p> <br> <p> <b>What you will be doing at Arrow</b> </p> <ul> <li>Raise and manage MDF (Market Development Fund) project requests.</li> <li>Coordinate with marketing and finance teams to obtain required approvals and documentation.</li> <li>Submit supplier prior approval requests and ensure compliance with funding guidelines.</li> <li>Track approval progress and follow up to prevent campaign delays.</li> <li>Maintain accurate financial information, budgets, and costs in Workfront.</li> <li>Support financial reconciliation and budget tracking with relevant teams.</li> <li>Monitor claim submission and Proof of Performance (POP) deadlines.</li> <li>Collect and organize financial evidence and execution reports for MDF claims.</li> <li>Ensure compliance with supplier requirements, internal processes, and audit standards.</li> <li>Support end-to-end MDF funding and claims management activities.</li> </ul> <br><p><strong>Desired Candidate Profile</strong></p><p> Fluent English with 1 2 years of experience.</p><p> Experience in marketing administration, finance administration, project coordination, supplier funding or a related operational role.</p><p> Experience maintaining project budgets, financial records, claims, approvals and supporting documentation.</p><p> Experience using project or work management platforms such as Workfront and working with supplier portals or finance systems.</p><p> Strong attention to detail, numerical accuracy, organization and deadline-management skills.</p><p> Ability to interpret process requirements, identify missing or conflicting information and maintain audit-ready records.</p>

<p>Coordinate and follow up on import and export transport activities.</p><ul><li>Organize and monitor shipments in accordance with customer and company requirements.</li><li>Coordinate with freight forwarders, transport providers, customs brokers, suppliers, customers, and internal departments.</li><li>Prepare, verify, and follow up on transport and shipping documentation.</li><li>Monitor shipment status, delivery schedules, and transport performance.</li><li>Ensure the timely availability of materials and products according to production and customer requirements.</li><li>Follow up on customs clearance and resolve transport or documentation issues.</li><li>Communicate proactively with relevant stakeholders regarding delays, deviations, and urgent shipments.</li><li>Coordinate with Logistics, Purchasing, Production, Finance, and Customer Management.</li><li>Monitor transport costs and support the optimization of logistics activities.</li><li>Ensure compliance with internal procedures and applicable import/export regulations.</li><li>Maintain accurate transport records and update the relevant ERP systems.</li><li>Prepare transport performance reports and follow-up indicators.</li><li>Identify transport risks and escalate critical issues in a timely manner.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Logistics, Supply Chain, Transport, International Trade, or a related field.</li><li>Previous experience in transport coordination, import/export, or international logistics is required .</li><li>Experience in the automotive or manufacturing industry is an advantage.</li><li>Good knowledge of international transport and import/export documentation.</li><li>Knowledge of customs procedures and regulations in Morocco.</li><li>Good command of MS Office, particularly Excel.</li><li>Experience with SAP or another ERP system is an advantage.</li><li>Strong organizational, analytical, and problem-solving skills.</li><li>Excellent communication and coordination abilities.</li><li>Ability to manage multiple priorities and work under pressure.</li><li>Fluent in French and English.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>&nbsp;Main Mission</strong></p><br><br><ul><li>Ensure the management of payroll and personnel administration, from employee onboarding to departure, in compliance with social regulations, internal procedures, and processing deadlines.</li></ul><p><strong>&nbsp;Main Responsibilities</strong></p><br><br><p><strong>Payroll Management and Social Declarations</strong></p><br><br><ul><li>Prepare, control, and monitor the payroll process.</li><li>Collect and verify variable payroll elements.</li><li>Monitor timekeeping, absences, and leave impacting payroll.</li><li>Prepare and follow up on social declarations to CNSS and CNRA.</li><li>Manage payroll adjustments and corrections, as well as necessary reconciliations.</li><li>Prepare payroll statements and associated reports.</li><li>Stay updated on regulations regarding payroll and social charges.</li></ul><p><strong>Personnel Administrative Management</strong></p><br><br><ul><li>Prepare and manage employment contracts, amendments, and employee administrative files.</li><li>Issue certificates and administrative documents.</li><li>Monitor employee movements: recruitments, transfers, mobility, and departures.</li><li>Manage resignations, departures, and final settlement payments (STC).</li><li>Manage and follow up on insurance and mutual health schemes: enrollments, cancellations, and reimbursements.</li><li>Manage and track expense reports.</li><li>Respond to employee requests related to payroll and personnel administration.</li><li>Coordinate with various departments and external organizations.</li><li>Ensure compliance with internal procedures and legal and regulatory obligations.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree (Bac+3) in Human Resources, Management, Finance, Accounting, or a similar field.</li><li>5 to 7 years of experience in payroll management and personnel administration.</li><li>Experience in an accounting firm is an asset.</li><li>Good command of social regulations, labor law, and declaration obligations.</li><li>Good command of payroll software and office tools.</li><li>Rigor, organization, confidentiality, analytical skills, and service orientation.</li></ul><p><strong>Availability: immediate.</strong></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Looking for a challenging role in a dynamic sector? Join our leading company in its field (Several business sectors). Based in Meknes, our company offers you a unique opportunity to join a high-performing and ambitious team.</p><br><br><ul><li>Budgeting and Monitoring: Actively participate in the annual budget process, monitor performance, and analyze variances.</li><li>Operational Management Control: Analyze business results, identify areas for improvement, and propose action plans.</li><li>Reporting and Financial Analysis: Prepare regular, clear, and concise reports, presenting relevant analysis of key performance indicators (KPIs).</li><li>Participation in Strategic Projects: Contribute to the financial analysis of projects and provide your expertise in decision-making.</li><li>Process Improvement: Contribute to optimizing management control processes.</li><li>Participate in the formalization of internal procedures and ensure their proper application by operational teams.</li><li>Monitor compliance with internal rules and processes in a logic of continuous improvement.<br>&nbsp;</li></ul> <br> <br> Required profile : <p>Required skills for the position:</p><br><br><ul><li>Basic Education: Bachelor's degree (Bac+4).</li><li>Specific Education: Specialization in audit/consulting, management/accounting, or finance.</li><li>Professional experience in a similar role: 3 years or more.</li><li>Other experience: Management &amp; leadership</li><li>Individual aptitudes: Professionalism (Diligence, punctuality, rigor, and perseverance).</li><li>Intellectual aspects: Ability to synthesize, logical thinking, and reasoning skills.</li><li>Interpersonal aspects: Strong relational skills, attentiveness, listening ability, communication skills, availability, team spirit, and leadership. Ability to lead meetings, persuasive, analytical skills.</li><li>Methodical aspects: Methodical, initiative, and organizational skills.</li><li>Special conditions: Initiative and proactivity.</li></ul> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with quality objectives defined with Quality Management and operational teams, and implement the necessary corrective actions in case of deviations. Guarantee product conformity to customer and regulatory requirements, as well as the company's quality standards. Measure and analyze product quality performance and ensure reporting of indicators to management. Ensure the application of the Quality policy and the teams' understanding and adoption of quality rules and standards. Identify gaps and propose actions to improve products and processes. Deploy awareness and training initiatives for teams on quality requirements and best practices. Ensure compliance of practices with internal procedures and specific customer requirements. Conduct product/process audits, workstation audits, and quality controls within your scope. Participate in the preparation and follow-up of customer, internal, and certification audits. Manage the handling of non-conformities and monitor corrective and preventive action plans. Promote and lead continuous improvement initiatives and quality methodologies: 5 Whys, 8Ds, FMEA, SPC/MSP, root cause analysis, etc. Collaborate with the Production, Methods, Industrialization, Maintenance, and Supply Chain teams to prevent quality risks and improve product performance.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holding a Master's degree (Bac+5) in Quality, Industrial Engineering, Mechanical Engineering, or a related field, you have over 5 years of experience in quality management, ideally in an industrial or aerospace environment. You possess a strong command of quality tools and methodologies, as well as experience in managing audits, handling non-conformities, and implementing continuous improvement.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Key Objectives:</p><br><br><p>Support internal management decision-making by producing business performance analysis which is identified, measured and delivered economic information of business activities by accounting method.<br>Establish management and execution plans and conduct financial supports such as managing actual implementation of plans to maximize business performance.<br>&nbsp;</p><br><br><p>Position Responsibilities:</p><br><br><p>[Controlling] Make regular report on management activity plans (sales, marketing spent, profit…) and or a report for each management issue frequently.<br>[CO Closing] Participate in monthly and yearly closing and forecast/target planning and provide profits variance analysis by division, product, country ...<br>[Budget &amp; Investment Control] Participate in establishing and managing a budget plan for our company's available resources like expense and investment.<br>&nbsp;</p><br><br><p>Required Functional competency :</p><br><br><p>Strong financial analysis and management reporting capability.<br>Budgeting, forecasting, and variance analysis skills.<br>Cost accounting and profitability analysis by product / business unit.<br>Knowledge of month-end / year-end closing and financial statement review.<br>Ability to support management decision-making with accurate financial data.<br>Problem-solving, detail orientation, and ability to meet deadlines</p><br><br><br> <br> Required profile : <p>Masters s degree in Accounting, Finance, or related field.<br>5 years of relevant experience in controlling.<br>Good command of English communication and report writing skills.<br>Proficiency in ERP / accounting systems (SAP).<br>Advanced Microsoft Excel skills (pivot tables, lookup functions, financial modelling).<br>Knowledge of budgeting and reporting tools.<br>Understanding of financial statements, cost allocation, and account reconciliation.<br>Knowledge with accounting standards and internal control procedures.<br>Experience in preparing management reports and dashboards.</p><br><br> <br><br> </div>

<p>Drive service sales and business development across key markets such as Utilities, Power Generation, Oil &amp; Gas, EPCs, and Industrial sectors. Identify and pursue new opportunities, leading the full sales cycle from prospecting to contract closure. Build strong customer relationships by understanding business drivers and aligning solutions with long-term goals. Analyze installed base to identify growth opportunities, support lifecycle extension, and promote upgrades, digitalization, and circular economy initiatives. Develop and execute strategic account plans, including revenue targets, growth priorities, and executive engagement. Present a comprehensive service portfolio covering installation, commissioning, maintenance, upgrades, retrofit, and digital services. Monitor market trends and represent the organization in customer engagements and industry forums. Achieve sales targets, support pricing strategy decisions, and maintain accurate pipeline forecasting using internal tools. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Electrical Engineering or equivalent experience. 5 7 years of experience in service sales, with strong customer relationship skills. Good understanding of Hitachi Energy systems and products. Experience within the energy sector. Strong commercial, technical, and negotiation capabilities. Ability to work independently with a strategic, results-driven mindset. Excellent communication and interpersonal skills. Emirati nationals preferred. Willingness to travel across assigned countries as needed.</p>

<p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails, chats and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Fluency in German and English (C1 or higher), both spoken and written;</strong> </li> <li> <strong>At least 6-12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Flexible schedule: 5 days a week, from 8:00 AM 4:00 PM or 12:00 PM 8:00 PM GMT+2;</li> <li>Opportunity to work fully remote;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Good bonuses for referring friends;</li> <li>Paid intensive training and probation;</li> <li>Work-life balance;</li> <li>Responsive management interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p> <em>Internal code: 3WO</em> </p>

<p><b>Job Description</b></p><p><br></p><p>&nbsp;Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team s capabilities and coordinates departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality. How you will contribute You will ensure that all quality objectives, goals and targets in the factory (including regional and global commitments) are met. You will develop and track your department s budget and eliminate losses. With your team, you will conduct regular plan-do-act-check assessments to plan how targets will be met, executing the plan and periodically checking and taking action to stay on track. In addition, you will ensure that there is strict adherence with all appropriate laws, food safety quality standards and consumer requirements of all manufactured products and manage crisis situations internally and externally in ways that support the company s image, policies and business. As a people leader, you are responsible for recruitment and structuring of the department to ensure there are sufficient resources to deliver on plant objectives, set and assess performance goals, and coach and mentor team members. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Relevant experience (operations, quality and/or R&amp;D) Project management and managing multiple priorities Commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology and training and coaching technical material Communicating effectively and leading cross-functional teams Statistical processes and problem-solving techniques Working with external manufacturing suppliers to ensure compliance to our policies and procedures and technical vendors to support compliance Working with customers on quality related issues More about this role What you need to know about this position: 1. Leading quality agenda -Top management representative for quality and food safety -Primary responsibility for developing quality agenda for the, getting buy in from stakeholders and assurance of objectives fulfilment -Promotion of consumer inspired quality culture across the plant -Make sure that QFS management system is operationnel and conform vs requirement (Iso , QCMS ,) and liaise with top management if isn t the case 2. Quality and food safety management system -Primary responsibility for developing, maintaining and optimizing quality and food safety management system &amp; lead of FS team on site in accordance with legal, corporate and certification requirements. -Participation in internal audits and gap assessments on site. -Coordinating corporate and certification audits on behalf of plant management -Active participation in networking, benchmarking and sharing learning and best practices between sites across EEMEA region -Reviewing and agreement of all new projects on site before their final approval, supporting project leaders in meeting legal and corporate requirements 3. Assurance of product quality and food safety -Key support to production in assurance of product quality and food safety. -Final decision maker for go/not go in case of product deviation from specification 4. Dealing with authorities -Primary contact for food safety/health authorities in case of consumer complaints and planed/unplanned inspections 5. Handling customer and consumer complaints/internal product nonconformities -Leading investigation and acting as a primary point of contact in case of sensitive/significant complaints; assurance of efficient complaints handling in all other cases. -Assurance of investigation of internal nonconformities, root cause analysis, planning and fulfilment of corrective and preventive actions, assessment of their efficiency 6. IL6S -Acting as a quality pillar leader when implementing IL6S and iQS on site, support to all other pillar leads 7. Supplier development -Active participation in the program of local supplier development 8. People management -Development and coaching of quality employees to fully unleash their potential -Leading quality programs/projects/events to increase quality awareness and commitment across the plant Job specific requirements: Higher diploma in Food process Engineering , Micro, chemical, technological or quality management education Proficient English skills Proficient English skills Good knowledge of biscuits technological process Good knowledge of ISO 9001, FSSC22000, PAS96 requirements Expert knowledge of legal and corporate requirements to products quality and food safety Advanced PC user (Microsoft Word, Excel, Power Point, Internet Explorer, Microsoft Outlook) Qualified internal auditor of Quality and Food safety management system Qualified supplier auditor/developer No Relocation support available Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Supply Chain Quality Assurance Product Quality, Safety and Compliance</p><p><strong>Desired Candidate Profile</strong></p><p>Higher diploma in Food process Engineering , Micro, chemical, technological or quality management education Proficient English skills Proficient English skills Good knowledge of biscuits technological process Good knowledge of ISO 9001, FSSC22000, PAS96 requirements Expert knowledge of legal and corporate requirements to products quality and food safety Advanced PC user (Microsoft Word, Excel, Power Point, Internet Explorer, Microsoft Outlook) Qualified internal auditor of Quality and Food safety management system Qualified supplier auditor/developer</p>

<p> <strong>Who are we?</strong> </p> <p> <strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via email (Freshdesk) for a Spanish tire retail company;</li> <li>Handle requests such as order cancellations, address or quantity changes, proof of payment, delayed deliveries, invoice and reimbursement requests, and order tracking;</li> <li>Process around 80 tickets per day while maintaining high quality standards;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams and Team Leads to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI.</li> </ul> <p> <strong>Benefits:</strong> </p> <ul> <li>Schedule: Mon Fri, 11:00 19:00 (Kyiv time, UTC+2);</li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your development and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Excellent Spanish and English (C1 or higher), both written and spoken;</li> <li>At least 12 months of experience in customer support;</li> <li>Hands-on experience with Freshdesk;</li> <li>Strong attention to detail and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Who are we?</strong></p><br><p><strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?</p><br><p>Join our community as a <strong>Customer Support Consultant</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.</p><br><p><strong>What you will do:</strong></p><br><ul><li>Deliver outstanding customer support via email (Freshdesk) for a Spanish tire retail company;</li><li>Handle requests such as order cancellations, address or quantity changes, proof of payment, delayed deliveries, invoice and reimbursement requests, and order tracking;</li><li>Process around 80 tickets per day while maintaining high quality standards;</li><li>Follow internal procedures and SOPs;</li><li>Collaborate with internal teams and Team Leads to ensure efficient issue resolution;</li><li>Handle sensitive customer data with care and security;</li><li>Apply the latest and greatest customer happiness practices;</li><li>Maintain deep understanding of client solutions and meet KPI.</li></ul><p><strong>What you need to succeed in this role:</strong></p><br><ul><li>Excellent Spanish and English (C1 or higher), both written and spoken;</li><li>At least 12 months of experience in customer support;</li><li>Hands-on experience with Freshdesk;</li><li>Strong attention to detail and research skills;</li><li>Positive, proactive and responsible attitude;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).</li></ul><p><strong>Benefits:</strong></p><br><ul><li>Schedule: Mon–Fri, 11:00–19:00 (Kyiv time, UTC+2);</li><li>Opportunity to cooperate fully remotely;</li><li>Inclusive international environment;</li><li>Compensation in USD;</li><li>Rewards for referring friends;</li><li>Balance between project workload and personal time, but also – internal health policy;</li><li>Responsive leadership interested in your development and long-lasting cooperation;</li><li>Greenhouse conditions for self-development;</li><li>A culture built on trust, with no time-tracking requirements.</li></ul><p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p><br><p>You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><br><p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><br><p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><br><p>Know someone perfect for the role? Refer them and get rewarded!</p><br><p><em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em></p><br><p><em>Your personal data will be processed as described in the SupportYourApp </em><em>Candidate Privacy Notice</em><em>.</em></p><br> </div>

<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Context and purpose of the position</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In a rapidly growing consulting and engineering company environment, the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Office &amp; HR Administration Officer</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ensures the coordination and execution of HR administrative activities and the daily management of the site.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He/she contributes to the quality of the employee journey, from the preparation of arrival to departure from the company, while ensuring the reliability of administrative files, the proper application of internal procedures and the availability of the resources necessary for the operation of the site.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The position combines an HR administrative dimension, a responsibility for coordinating general services and a strong service orientation towards employees and managers.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The objective is to guarantee a structured, compliant, functional work environment that is adapted to the evolution of the workforce.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Main Missions</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure HR administrative management: personnel files, contracts, absences, medical visits, certificates and monitoring of HR data.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the onboarding/offboarding processes for employees in coordination with the HR, IT and Facilities teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the smooth running of the premises and general services: management of service providers, supplies, orders, maintenance and logistics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of equipment, badges, access and inventories in order to guarantee the security and traceability of assets.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting employees with their administrative requests and contributing to the improvement of the employee experience.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with internal procedures, confidentiality, security and compliance rules, and participate in internal audits and controls.</font></font></li></ul><p><strong>Comp tences techniques</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of personnel administration processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the main administrative obligations related to employee management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency with office software, particularly Excel, Outlook and Word.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to maintain up-to-date tracking spreadsheets and administrative databases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with an HRIS, a ticket management tool or an asset management tool is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to prepare reports, procedures and administrative documents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of purchasing, ordering and supplier monitoring processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Raising awareness of the rules of confidentiality, physical security and protection of personal data.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization, rigor and reliability.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage multiple requests in parallel and prioritize emergencies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Discretion and respect for confidentiality.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy in execution and the ability to raise alerts at the appropriate level.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and ability to work with multiple roles.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail and a culture of traceability.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: fluent, both written and spoken.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: Professional level preferred for clients during visits</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4. Search profile</font></font></strong><p><strong>Formation</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+2 Bac+3 in business management, administration, human resources, organizational management or equivalent field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Additional training in personnel administration or Office Management is an asset.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional experience</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1 to 3 years of experience in a similar position, ideally in an IT services company, a consulting firm, an engineering company or a multi-site organization.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in HR administration and administrative management of employees.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in coordinating general services, managing service providers and monitoring working resources.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a structured environment subject to group procedures, audits or security requirements is appreciated.</font></font></li></ul>