Interior Designer Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>Performs functions associated with cGMP manufacturing operations within the biologics production facility, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components and final materials. Uses sophisticated programs (such as LIMS, SAP, automated control systems, etc.) to collect and evaluate operating data, which can be used to conduct on-line adjustments to products, instruments or equipment. Determines and may assist in developing methods and procedures to control or modify the manufacturing process.</p><br><p>Responsibilities</p><br><ul><li>Shipping finished materials</li><li>Maintaining inventory levels</li><li>Sampling of in process and raw materials</li><li>Running glass washer / autoclave</li><li>Buffer / media preparation</li><li>Equipment preparation (CIP/SIP)</li><li>Cell culture (from vial thaw to production scale)</li><li>Column chromatography</li><li>Tangential flow filtration</li></ul><br>Qualifications<br><br><ul><li>Associates degree in science (or equivalent experience), with 2+ years relevant experience. BS, with 1+ years relevant experience.BS in Engineering, with 0+ year relevant experience.</li><li>Applies acquired job skills and company policies and procedures to complete assigned tasks.</li><li>Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.</li><li>Normally follows established procedures on routine work, requires instructions only on new assignments.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Performs functions associated with cGMP manufacturing operations within the biologics production facility, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components and final materials. Uses sophisticated programs (such as LIMS, SAP, automated control systems, etc.) to collect and evaluate operating data, which can be used to conduct on-line adjustments to products, instruments or equipment. Determines and may assist in developing methods and procedures to control or modify the manufacturing process.</p><br><p>Responsibilities</p><br><ul><li>Shipping finished materials</li><li>Maintaining inventory levels</li><li>Sampling of in process and raw materials</li><li>Running glass washer / autoclave</li><li>Buffer / media preparation</li><li>Equipment preparation (CIP/SIP)</li><li>Cell culture (from vial thaw to production scale)</li><li>Column chromatography</li><li>Tangential flow filtration</li></ul><br>Qualifications<br><br><ul><li>Associates degree in science (or equivalent experience), with 2+ years relevant experience. BS, with 1+ years relevant experience.BS in Engineering, with 0+ year relevant experience.</li><li>Applies acquired job skills and company policies and procedures to complete assigned tasks.</li><li>Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.</li><li>Normally follows established procedures on routine work, requires instructions only on new assignments.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br></li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Performs functions associated with cGMP manufacturing operations within the biologics production facility, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components and final materials. Uses sophisticated programs (such as LIMS, SAP, automated control systems, etc.) to collect and evaluate operating data, which can be used to conduct on-line adjustments to products, instruments or equipment. Determines and may assist in developing methods and procedures to control or modify the manufacturing process.</p><br><p>Responsibilities</p><br><ul><li>Shipping finished materials</li><li>Maintaining inventory levels</li><li>Sampling of in process and raw materials</li><li>Running glass washer / autoclave</li><li>Buffer / media preparation</li><li>Equipment preparation (CIP/SIP)</li><li>Cell culture (from vial thaw to production scale)</li><li>Column chromatography</li><li>Tangential flow filtration</li></ul><br>Qualifications<br><br><ul><li>Associates degree in science (or equivalent experience), with 4+ years area specific relevant experience. Bachelor's Degree with 2+ years area specific relevant experience.</li><li>Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.</li><li>Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.</li><li>Normally receives little instruction on daily work, general instructions on newly introduced assignments.</li><li>May be informal team leader.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role atthe&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors includinggeographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested,and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to aparticular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion,consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>Description du poste Piloter les projets de leur phase de conception jusqu' leur d ploiement, en garantissant le respect des d lais, des objectifs et des standards de qualit . Assurer la coordination et la communication avec l'ensemble des parties prenantes (Business, Technique, Op rations, Marketing) et les tenir inform es de l'avancement des projets. Veiller au respect des ch ances et la qualit des livrables. Produire des reportings mensuels clairs, structur s et pertinents sur l' tat d'avancement des projets. Identifier de mani re proactive les risques, les points de blocage et les opportunit s d'am lioration, puis proposer des solutions adapt es. Favoriser la collaboration entre les diff rentes quipes afin de garantir la r ussite des projets.</p><p><strong>Desired Candidate Profile</strong></p><p>Vous justifiez de 3 5 ans d'exp rience en gestion de projets, id alement dans un environnement digital, technologique, t l com, fintech ou services en ligne. Vous tes reconnu(e) pour votre rigueur, votre sens de l'organisation et votre capacit g rer plusieurs projets simultan ment. Vous faites preuve d'un fort sens des responsabilit s et d'une grande autonomie. Vous apprenez rapidement et vous adaptez facilement de nouveaux outils, m thodes de travail et environnements. Vous disposez d'excellentes qualit s relationnelles et savez f d rer des quipes pluridisciplinaires autour d'objectifs communs. Vous tes orient (e) solutions et poss dez de solides capacit s d'analyse et de r solution de probl mes. Vous ma trisez des outils de gestion de projet et de reporting tels que Jira, Looker, Tableau ou des solutions quivalentes. Vous ma trisez parfaitement les outils de la suite Microsoft Office , notamment Excel, PowerPoint et Word . Une connaissance de la publicit digitale et du marketing digital constitue un atout. Vous ma trisez couramment l'anglais et l'arabe , l' crit comme l'oral. La ma trise du fran ais est un plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.</p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p>In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.</p><br><br>Qualifications:<br><p>Career Level - IC1</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Pourquoi travailler chez Accor ?<br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Job Description<br><br><p><strong>People &amp; Culture Manager – Pullman Bouskoura</strong></p><br><p>At <strong>Pullman Bouskoura </strong>, people are at the heart of everything we do. We are looking for an experienced and dynamic <strong>People &amp; Culture Manager </strong>to lead our hotel’s human resources agenda and help bring our vibrant, performance-driven culture to life.</p><br><p>Reporting directly to the General Manager, this is a key senior leadership role. You will partner closely with the Executive Committee and Department Heads to create an engaging, inclusive, and high-performing workplace aligned with Pullman and Accor's premium standards.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Strategic Advisory: </strong>Act as a trusted People &amp; Culture advisor to leaders and team members, fostering a collaborative and modern work environment.</li><li><strong>Talent Acquisition &amp; Integration: </strong>Lead premium recruitment, onboarding, and induction strategies to ensure an exceptional, welcoming candidate and employee journey.</li><li><strong>Talent Development &amp; Learning: </strong>Drive high-potential talent development, training initiatives, and succession planning, supporting internal growth and regional career progression within the Accor network.</li><li><strong>Culture &amp; Well-being: </strong>Shape and embed the Pullman brand culture, championing diversity, equity, inclusion, and robust workplace wellbeing initiatives (perfectly aligned with our green and refreshing environment).</li><li><strong>HR Operations &amp; Compliance: </strong>Ensure accurate payroll administration, HR reporting, and strict compliance with <strong>Moroccan labor law </strong>and Accor internal standards.</li><li><strong>Performance &amp; Employee Relations: </strong>Support performance management, constructively manage employee relations, and promote positive social dialogue with staff representatives</li></ul><br>Qualifications<br><br><ul><li><strong>Experience: </strong>Proven experience as an HR Manager, People &amp; Culture Manager, or HR Business Partner, ideally within a 5-star hotel, resort, or premium service environment in Morocco or internationally.</li><li><strong>Expertise: </strong>Deep knowledge of <strong>Moroccan labor law </strong>and local payroll practices.</li><li><strong>Language Skills: </strong>Full professional proficiency in <strong>French </strong>and <strong>English </strong>is required. Fluency in <strong>Arabic </strong>is highly preferred to engage with local teams and partners.A modern leader with strong interpersonal skills, high emotional intelligence, and a results-oriented mindset. You are passionate about developing people in a premium resort and wellness-oriented destination.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>ABOUT THE ROLE :</strong><p><em>Lead and oversee all airside and ramp operations to ensure safe, compliant and efficient aircraft handling, cargo processing and turnaround activities. The role is responsible for maintaining full compliance with aviation regulations, DHL operational standards and airport authority requirements while driving operational performance, safety and service quality across Gateway operations.</em> </p><br><br><strong>YOUR TASKS :</strong><ul><li>Supervise aircraft loading, unloading and turnaround activities to ensure safe and on-time operations. </li><li>Ensure compliance with aviation regulations, airport requirements and DHL standards including AGOM, SMS and DGR. </li><li>Coordinate daily airside operations with flight crews, airport authorities, Customs and operational stakeholders. </li><li>Monitor and manage Ground Support Equipment (GSE) availability, utilization and safety. </li><li>Oversee ULD inventory, serviceability, build-up and load security processes. </li><li>Ensure accurate shipment scanning, operational reporting and compliance with DHL network requirements. </li><li>Identify, assess and mitigate operational and safety risks while ensuring a strong safety culture. </li><li>Report hazards, incidents, dangerous goods occurrences and aircraft handling issues in a timely manner. </li><li>Supervise and manage airside staff during operational shifts, ensuring productivity and compliance with procedures.</li><li>Conduct operational briefings, debriefings, safety meetings and performance discussions.</li><li>Coach, develop and support team members through training, competency assessments and certification compliance.</li><li>Coordinate inbound and outbound shipment processing to achieve clearance targets and transit time objectives. </li><li>Ensure work areas, facilities and equipment remain operational, secure, clean and ready for the next shift. </li><li>Support investigations, audits and inspections conducted by aviation, Customs and regulatory authorities. </li><li>Manage staffing plans, operational resources and manpower allocation according to workload and business seasonality. </li><li>Drive continuous improvement initiatives to enhance operational efficiency, safety and service performance. </li></ul><strong>YOUR PROFILE :</strong><p>BAC +3 minimum, preferably in Transportation, Safety Management, Aviation or a related field. </p><br><br><p>Minimum 5 years of experience in Operations or Service environments.</p><br><br><p>Minimum 5 years of experience managing and developing teams. </p><br><br><p>Good command of <strong>French</strong>, spoken and written. </p><br><br><p>Strong knowledge of transport, gateway and airside operations processes. </p><br><br><p>Good understanding of operational reporting, performance management and information systems. </p><br><br><p>Strong leadership, coaching and people management capabilities. </p><br><br><p>Excellent analytical, planning and problem-solving skills. </p><br><br><p>Ability to perform effectively under pressure and in a fast-paced operational environment. </p><br><br><p><strong>Competencies:</strong><br>Customer Orientation: Understands customer needs and ensures high-quality service delivery.<br>Business Acumen: Uses business knowledge and operational understanding to drive performance and efficiency.<br>Cross-Border Thinking: Maintains a global mindset and supports DHL's international network objectives.<br>Shaping Direction: Communicates objectives clearly and drives operational excellence.<br>Building and Leading Teams: Develops talent, promotes collaboration and inspires high performance.<br>Building Partnerships: Creates strong relationships with internal and external stakeholders.<br>Commitment to Excellence: Strives for continuous improvement and best-in-class operational performance.</p><br><br><br> </div>

<div><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Lead and oversee all airside and ramp operations to ensure safe, compliant and efficient aircraft handling, cargo processing and turnaround activities. The role is responsible for maintaining full compliance with aviation regulations, DHL operational standards and airport authority requirements while driving operational performance, safety and service quality across Gateway operations.</em> </p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Supervise aircraft loading, unloading and turnaround activities to ensure safe and on-time operations. </li><li>Ensure compliance with aviation regulations, airport requirements and DHL standards including AGOM, SMS and DGR. </li><li>Coordinate daily airside operations with flight crews, airport authorities, Customs and operational stakeholders. </li><li>Monitor and manage Ground Support Equipment (GSE) availability, utilization and safety. </li><li>Oversee ULD inventory, serviceability, build-up and load security processes. </li><li>Ensure accurate shipment scanning, operational reporting and compliance with DHL network requirements. </li><li>Identify, assess and mitigate operational and safety risks while ensuring a strong safety culture. </li><li>Report hazards, incidents, dangerous goods occurrences and aircraft handling issues in a timely manner. </li><li>Supervise and manage airside staff during operational shifts, ensuring productivity and compliance with procedures.</li><li>Conduct operational briefings, debriefings, safety meetings and performance discussions.</li><li>Coach, develop and support team members through training, competency assessments and certification compliance.</li><li>Coordinate inbound and outbound shipment processing to achieve clearance targets and transit time objectives. </li><li>Ensure work areas, facilities and equipment remain operational, secure, clean and ready for the next shift. </li><li>Support investigations, audits and inspections conducted by aviation, Customs and regulatory authorities. </li><li>Manage staffing plans, operational resources and manpower allocation according to workload and business seasonality. </li><li>Drive continuous improvement initiatives to enhance operational efficiency, safety and service performance. </li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">BAC +3 minimum, preferably in Transportation, Safety Management, Aviation or a related field. </p><p Segoe UI"; font-size: 14px;">Minimum 5 years of experience in Operations or Service environments.</p><p Segoe UI"; font-size: 14px;">Minimum 5 years of experience managing and developing teams. </p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written. </p><p Segoe UI"; font-size: 14px;">Strong knowledge of transport, gateway and airside operations processes. </p><p Segoe UI"; font-size: 14px;">Good understanding of operational reporting, performance management and information systems. </p><p Segoe UI"; font-size: 14px;">Strong leadership, coaching and people management capabilities. </p><p Segoe UI"; font-size: 14px;">Excellent analytical, planning and problem-solving skills. </p><p Segoe UI"; font-size: 14px;">Ability to perform effectively under pressure and in a fast-paced operational environment. </p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Customer Orientation: Understands customer needs and ensures high-quality service delivery.<br>Business Acumen: Uses business knowledge and operational understanding to drive performance and efficiency.<br>Cross-Border Thinking: Maintains a global mindset and supports DHL's international network objectives.<br>Shaping Direction: Communicates objectives clearly and drives operational excellence.<br>Building and Leading Teams: Develops talent, promotes collaboration and inspires high performance.<br>Building Partnerships: Creates strong relationships with internal and external stakeholders.<br>Commitment to Excellence: Strives for continuous improvement and best-in-class operational performance.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the property s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.</p> <p>OR</p> <p> Master's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Engaging in Strategic Planning and Decision Making</strong> </p> <p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p> <p> Analyzes information, forecasts sales against expenses and creates annual budget plans.</p> <p> Compiles information, analyzes and monitors actual sales against projected sales.</p> <p> Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</p> <p> Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</p> <p> Thinks creatively and practically to develop, execute and implement new business plans</p> <p> Creates the annual operating budget for the property.</p> <p> Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.</p> <p> Implements a system of appropriate controls to manage business risks.</p> <p> Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</p> <p> Analyzes financial data and market trends.</p> <p> Leads the development and implementation of a comprehensive annual business plan which is aligned with the company s and brand s strategic direction.</p> <p> Provides on going analytical support by monitoring the operating department s actual and projected sales.</p> <p> Produces accurate forecasts that enable operations to react to changes in the business.</p> <p> </p> <p> <strong>Leading Finance Teams </strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</p> <p> Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.</p> <p> Oversees internal, external and regulatory audit processes.</p> <p> Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.</p> <p> Conducts annual performance appraisals with direct reports according to standard operating procedures.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><b>Use Your Power for Purpose</b></span></span></p><br><br><p><span><span>Our manufacturing, logistics and supply team ensures that customers and patients receive the medicines they need precisely when they need them. By embracing challenges, imagining new possibilities and taking decisive action, you will help accelerate the delivery of medicines to the world. In this role, you will secure the continuous availability of materials for local and export production at our El Jadida site – overcoming obstacles, ensuring compliance and continuously improving how our supply chain operates. Join us in our mission to bring essential medicines to those who need them most, faster and more efficiently than ever before.</span></span></p><br><br><br><p><span><b>What You Will Achieve</b></span></p><br><br><br><p><span>In this role, you will:</span></p><br><br><ul><li><span>Run and analyse the MRP, coordinate the flow of raw materials, packaging components to meet production and export requirements, emphasizing continuity of supply, and minimizing obsolete inventory.</span></li></ul><ul><li><span>Place and follow up purchase orders and coordinate day-to-day communication with suppliers and freight forwarders (transitaires) to secure on-time deliveries and resolve issues.</span></li></ul><ul><li><span>Manage material import and export operations, ensuring customs and regulatory compliance and liaising with the national health authority (AMMPS) on material classification and documentation.</span></li></ul><ul><li><span>Lead and support supply and warehouse-related quality investigations in the eQMS, performing root cause analysis and defining improvement plans.</span></li></ul><ul><li><span>Manage CAPAs, and Change Control Records (CCRs), coordinating impact assessment across Quality, Regulatory, Supply Chain and Manufacturing.</span></li></ul><ul><li><span>Prepare and report the monthly SLOBS (slow-moving and obsolete stock), analyse root causes and manage inventory shelf-life, expiry dates and disposition actions.</span></li></ul><ul><li><span>Organise and coordinate pharmaceutical destruction campaigns in line with the site Waste Management SOP, including list preparation, approvals and coordination with external partners (COPFR, Geocycle).</span></li></ul><ul><li><span>Initiate purchase orders and E-pay payment requests in Ariba, and process and reconcile supplier invoices through KOFAX in collaboration with Finance.</span></li></ul><ul><li><span>Participate in the implementation of new PARs (Packaging Artwork Requests), including codes creation.</span></li></ul><ul><li><span>Participate in the Supplier Corrective Action Request (SCAR) process, raising and following up SCARs and supporting supplier quality monitoring.</span></li></ul><ul><li><span>Support inspection readiness (AMMPS, RQA, Internal and Client audits) and use Enterprise Resource Planning (SAP) systems and reporting tools within a complex, multicultural matrix organization.</span></li></ul><ul><li><span>Prepare the periodic controlled-substance AMMPs reports based on accurate SAP data extraction and reconciliation.</span></li></ul><ul><li><span>Manage AMMPS import/export permits for materials and finished goods, including controlled substances.</span></li></ul><br><p><span><b>Here Is What You Need (Minimum Requirements)</b></span></p><br><br><br><ul><li><span>Bachelor's or master's degree in supply chain,&nbsp;Logistics Management&nbsp;or Business.</span></li></ul><ul><li><span>Demonstrated experience in supply chain, planning, procurement or logistics, ideally in the pharmaceutical or healthcare industry.</span></li></ul><ul><li><span>Working knowledge of MRP and ERP systems (SAP) and strong MS Office skills (Excel, PowerPoint, Word).</span></li></ul><ul><li><span>Understanding of GMP, GDP, Incoterms and import/export processes, and awareness of local pharmaceutical regulations (Loi n° 17-04, AMMPS).</span></li></ul><ul><li><span>Excellent oral and written communication skills, able to present complex issues clearly at all organizational levels.</span></li></ul><ul><li><span>Fluent in French and English, both written and spoken.</span></li></ul><ul><li><span>Ability to work effectively in a team and collaborate with cross-functional teams.</span></li></ul><br><p><span><b>Bonus Points If You Have (Preferred Requirements)</b></span></p><br><br><br><ul><li><span>Experience with quality systems (eQMS): deviations, investigations, CAPA, Change Control (CCR) and SCAR processes.</span></li></ul><ul><li><span>Experience with Ariba, KOFAX, SLOBS reporting, pharmaceutical destruction and PAR implementation.</span></li></ul><ul><li><span>Knowledge of lean manufacturing principles and continuous improvement (IMEx / Six Sigma).</span></li></ul><ul><li><span>Strong problem-solving and decision-making skills in a fast-paced environment, with the ability to manage multiple tasks and projects simultaneously.</span></li></ul><ul><li><span>Strong analytical skills, attention to detail and the ability to build relationships with stakeholders at all levels (Arabic is a plus).</span></li></ul><ul><li><span>Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity, with an understanding of responsible AI practices, including risk management and ethical use.</span></li></ul><p><br>&nbsp;<br>Work Location Assignment:&nbsp;On Premise</p><br><br><p>Position based in El Jadida</p><br><br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Logistics &amp; Supply Chain Mgmt<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe AZURA</strong> is driven by a predominantly <strong>collaborative</strong> culture, where people, trust and teamwork are central to daily operations. A close and supportive management style promotes guidance, accountability and long-term employee engagement. This approach is strengthened by a strong <strong>innovation</strong> dimension, fostering initiative, agility and openness to change. More moderate <strong>organizational</strong> and <strong>competitive</strong> elements provide structure and performance focus, while maintaining a people-centered and collective-oriented environment. </p><br><br> <br> Job : <p> En tant que Contrôleur de Gestion RH, votre rôle principal est d'Assurer le pilotage de la masse salariale et des indicateurs RH, garantir la fiabilité des données sociales et contribuer à la prise de décision stratégique RH et financière.</p><br><br> <p> Vos missions sont :</p><br><br> <p> <strong>1. Pilotage de la masse salariale</strong></p><br><br> <ul> <li> Élaborer le budget annuel de la masse salariale en intégrant les augmentations salariales, les primes, les recrutements, les charges sociales et les avantages sociaux.</li> <li> Construire le plan de recrutement annuel en définissant les effectifs prévisionnels, les coûts associés et les hypothèses de recrutement.</li> <li> Assurer le suivi mensuel de la masse salariale et analyser les écarts entre le budget et le réalisé.</li> <li> Identifier et expliquer les écarts liés :</li> <li> Aux effets de structure ;</li> <li> Aux variations d'effectifs ;</li> <li> Aux évolutions salariales.</li> <li> Produire les reportings mensuels destinés à la Direction des Ressources Humaines et à la Direction Administrative et Financière.</li> <li> Réaliser des simulations financières relatives aux recrutements, promotions, augmentations individuelles et révisions salariales.</li> <li> Mesurer l'impact des décisions RH sur la masse salariale et les principaux indicateurs financiers (notamment le ratio masse salariale / chiffre d'affaires).</li> </ul> <p> <strong>2. Production et pilotage des indicateurs RH</strong></p><br><br> <ul> <li> Produire, suivre et analyser les principaux indicateurs RH :</li> <li> Effectifs (entrées, sorties, mobilité) ;</li> <li> Absentéisme et présentéisme ;</li> <li> Parité femmes/hommes (globale et par catégorie socioprofessionnelle);</li> <li> Productivité RH (coût salarial / chiffre d'affaires).</li> <li> Concevoir, actualiser et fiabiliser les tableaux de bord RH.</li> <li> Garantir la qualité, la cohérence et la fiabilité des données sociales utilisées pour le pilotage RH.</li> </ul> <p> <strong>3. Support à la décision RH et financière</strong></p><br><br> <ul> <li> Accompagner les managers et les équipes RH dans l'élaboration du budget RH de l'exercice N+1.</li> <li> Réaliser, en collaboration avec le service Développement RH et la DRH, les simulations de rémunération nécessaires aux prises de décision.</li> <li> Participer à la validation financière des recrutements.</li> <li> Contribuer aux campagnes de révision salariale en réalisant :</li> <li> les simulations d'augmentations individuelles et collectives ;</li> <li> les analyses d'impact sur la masse salariale.</li> <li> Élaborer différents scénarios d'aide à la décision, notamment dans le cadre des révisions de grilles salariales, des promotions ou des projets d'évolution de l'organisation.</li> </ul> <p> <strong>4. Administration du référentiel organisationnel (SIRH)</strong></p><br><br> <ul> <li> Administrer et maintenir à jour le référentiel organisationnel au sein du SIRH (ex. : X3 People).</li> <li> Garantir la cohérence entre l'organisation opérationnelle et son intégration dans le système d'information RH.</li> <li> Gérer la répartition des collaborateurs par direction, département, service, unité organisationnelle et section analytique.</li> <li> Assurer l'interface entre les équipes RH, les directions métiers et la DSI pour le paramétrage fonctionnel, les évolutions et l'amélioration continue du SIRH.</li> </ul> <p> <strong>5. Veille réglementaire et sociale</strong></p><br><br> <ul> <li> Assurer une veille permanente sur les évolutions légales, réglementaires et conventionnelles relatives aux ressources humaines.</li> <li> Suivre les évolutions concernant le droit du travail, les charges sociales, la couverture santé, la retraite (CIMR) et les avantages sociaux.</li> <li> Évaluer les impacts des évolutions réglementaires sur les politiques RH, la masse salariale et les processus internes.</li> </ul> <br> Required profile : <p> <strong>Formation supérieure:</strong> Bac + 5 en Contrôle de gestion, Finance ou Ressources Humaines (avec forte dimension analytique).</p><br><br> <p> <strong>Expérience professionnelle:</strong>· Minimum 5ans en contrôle de gestion sociale/RH.</p><br><br> <p> <strong>Prérequis techniques : </strong>Maîtrise des outils de pilotage (Excel avancé, VBA souhaité), expérience des outils SIRH et de consolidation de données (Power BI, Tableau ou équivalents), bonnes connaissances en paie et en droit social.</p><br><br> <p> <strong>Aptitudes professionnelles : </strong>Rigueur, sens de l’analyse, Maîtrise des règles de confidentialité des données RH, capacité à synthétiser et présenter des informations complexes, aisance relationnelle pour travailler avec des interlocuteurs variés et capacité à conduire des projets transverses.</p><br><br> <p> Si ce challenge vous motive et que vous vous reconnaissez dans ce profil, n'hésitez pas à postuler dès maintenant. Nous sommes attentifs à la diversité et encourageons toutes les personnes qualifiées à candidater.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-07-31<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>Chez Otis, nous transportons chaque jour des milliards de personnes ! Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.</p><br><p>De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !</p><br><p><b>OTIS, </b>leader mondial de l’industrie de l’ascenseur, recrute plusieurs<b> SUPERVISEURS SERVICE (H/F) au MAROC.</b></p><br><p><b><u>Ou encore :</u></b></p><br><p>La fonction principale consiste à gérer efficacement une équipe de techniciens chargée des activités de maintenance et de dépannage des ascenseurs, des escaliers mécaniques, visant à obtenir une satisfaction du client tout en optimisant les coûts.</p><br>Dans le cadre de ses missions, Le superviseur SVC veille sur le respect des règles de sécurité, de la qualité, et de l’éthique.<br><p><i>Le poste est ouvert aux candidats basés à Casablanca, Rabat, Marrakech ou Tanger.</i></p><br><p><b><u>Au quotidien, vos principales missions seront les suivantes :</u></b></p><br><p><u>Gestion des Clients et des Comptes</u></p><br><ul><li><p>Développer et entretenir des relations solides avec les clients, en assurant leur satisfaction et leur fidélité.</p><br></li><li><p>Réaliser des revues régulières avec les clients clés pour comprendre leurs besoins et attentes.</p><br></li><li><p>Résoudre efficacement les problèmes des clients, en minimisant les temps d'arrêt et les rappels.</p><br></li><li><p>Répondre rapidement aux demandes, préoccupations et plaintes des clients.</p><br></li></ul><p><u>Croissance et Développement du Portefeuille</u></p><br><ul><li><p>Mettre en œuvre des stratégies pour développer le portefeuille de maintenance.</p><br></li><li><p>Identifier et poursuivre de nouvelles opportunités de vente pour les réparations et la modernisation.</p><br></li><li><p>Collaborer avec les équipes commerciales pour développer des solutions personnalisées pour les clients.</p><br></li><li><p>Réaliser des visites de sites et des évaluations pour identifier les opportunités de récupération et de modernisation.</p><br></li></ul><p><u>Gestion des Opérations et Développement de l’Équipe</u></p><br><ul><li><p>Superviser et coordonner les mécaniciens de maintenance, attribuer les tâches et suivre l’avancement de toutes les activités sur le terrain (maintenance préventive, rappels, réparations, etc.).</p><br></li><li><p>Collaborer avec le FOD pour former et développer les mécaniciens, en veillant à l’adéquation des compétences avec les besoins de l’entreprise.</p><br></li><li><p>Gérer les relations avec les employés, résoudre les conflits et assurer un environnement de travail positif.</p><br></li><li><p>Apporter un soutien technique aux mécaniciens et identifier les axes d’amélioration.</p><br></li><li><p>Planifier et prioriser les tâches de maintenance, en assurant une allocation efficace des ressources.</p><br></li><li><p>Réaliser des évaluations de performance, fournir des retours constructifs et du coaching.</p><br></li><li><p>Favoriser une culture de travail d’équipe, d’innovation et d’amélioration continue.</p><br></li><li><p>Promouvoir l’engagement des employés, la reconnaissance et les récompenses.</p><br></li><li><p>Veiller au respect des politiques et procédures RH.</p><br></li></ul><p><u>Sécurité et Assurance Qualité</u></p><br><ul><li><p>Développer, mettre en œuvre et faire respecter les protocoles et procédures de sécurité conformément aux règles OTIS.</p><br></li><li><p>Organiser des formations et ateliers réguliers sur la sécurité pour les mécaniciens.</p><br></li><li><p>Réaliser des audits de sécurité (FPA) et des inspections des mécaniciens et des unités (OSA).</p><br></li><li><p>Enquêter sur les incidents/accidents, documenter les causes profondes et recommander des actions correctives.</p><br></li><li><p>Signaler tous les incidents, accidents et quasi-accidents à l’EH&amp;S.</p><br></li><li><p>Veiller au respect des normes de qualité, en réalisant des audits et inspections réguliers.</p><br></li><li><p>Développer et maintenir des processus de contrôle qualité pour améliorer la performance globale.</p><br></li><li><p>Collaborer avec l’équipe qualité et le FOD pour mettre en œuvre les meilleures pratiques.</p><br></li></ul><p><u>Réduction des Rappels et Amélioration de la Qualité</u></p><br><ul><li><p>Analyser les données de rappels, identifier les tendances et les axes d’amélioration.</p><br></li><li><p>Développer et mettre en œuvre des stratégies pour réduire les rappels.</p><br></li><li><p>Assurer la clôture des Instructions de Mise à Niveau Produit (PUI) dans les délais.</p><br></li><li><p>Garantir la résolution rapide des plaintes et problèmes clients.</p><br></li><li><p>Mettre en œuvre des actions correctives pour combler les écarts de performance.</p><br></li></ul><p><u>Autres Responsabilités</u></p><br><ul><li><p>Participer aux audits et fournir les informations nécessaires.</p><br></li><li><p>Collaborer avec d'autres départements (ex. : ventes, finances) pour atteindre les objectifs de l’entreprise.</p><br></li><li><p>Effectuer d'autres tâches assignées par la direction.</p><br></li></ul><p><b><u>Profil recherché / Qualifications requises</u></b></p><br><ul><li><p>Diplôme Bac+3 à Bac+5 en génie mécanique, électromécanique, électrique, maintenance industrielle ou domaine connexe.</p><br></li><li><p>Expérience significative dans la gestion d’activités de maintenance, de dépannage ou de services techniques, idéalement dans le secteur des ascenseurs, escaliers mécaniques ou équipements techniques.</p><br></li><li><p>Expérience en management et encadrement d’équipes terrain.</p><br></li><li><p>Bonne connaissance des activités de maintenance préventive, corrective et des processus d’amélioration de la performance opérationnelle.</p><br></li><li><p>Capacité à piloter les indicateurs de performance (sécurité, qualité, rappels, productivité et satisfaction client).</p><br></li><li><p>Expérience dans la gestion de la relation client et le traitement des réclamations.</p><br></li><li><p>Connaissance des normes de sécurité, de qualité et des réglementations applicables aux interventions techniques sur site.</p><br></li><li><p>Aptitude à analyser les données opérationnelles et à mettre en œuvre des plans d’action d’amélioration continue.</p><br></li><li><p>Solides compétences en organisation, planification et gestion des priorités.</p><br></li><li><p>Maîtrise des outils informatiques et des systèmes de gestion des interventions.</p><br></li><li><p>Excellentes compétences en communication, leadership et résolution de problèmes.</p><br></li><li><p>Bonne maîtrise du français ; la connaissance de l’anglais est un atout.</p><br></li><li><p>Permis de conduire et disponibilité pour des déplacements réguliers sur le terrain.</p><br></li></ul><p><b><u>Compétences clés</u></b></p><br><ul><li><p>Leadership et développement des équipes.</p><br></li><li><p>Orientation client et excellence du service.</p><br></li><li><p>Gestion opérationnelle et pilotage de la performance.</p><br></li><li><p>Capacité d’analyse et résolution de problèmes.</p><br></li><li><p>Prise de décision et gestion des priorités.</p><br></li><li><p>Communication efficace et gestion des relations.</p><br></li><li><p>Culture sécurité et qualité.</p><br></li><li><p>Esprit d’amélioration continue.</p><br></li><li><p>Gestion du changement et adaptabilité.</p><br></li><li><p>Sens des responsabilités et de l’éthique professionnelle.</p><br></li></ul><p><b><u>Atouts supplémentaires</u></b></p><br><ul><li><p>Expérience dans le secteur des ascenseurs, escaliers mécaniques ou équipements de transport vertical.</p><br></li><li><p>Expérience dans la réduction des rappels (callbacks), l’amélioration des performances de maintenance et la gestion des indicateurs opérationnels.</p><br></li><li><p>Expérience dans le développement commercial de contrats de maintenance, réparations ou modernisations.</p><br></li><li><p>Certification ou formation en gestion d’équipe, sécurité au travail ou amélioration continue.</p><br></li><li><p>Expérience dans un environnement multinational ou orienté service à forte exigence client.</p><br></li></ul><p><b><u>Que pouvons-nous vous offrir ?</u></b></p><br><ul><li><p>L’opportunité de rejoindre un leader mondial de son secteur et une marque de renommée internationale.</p><br></li><li><p>Une culture d’entreprise qui favorise l’innovation et valorise les talents, véritable clé de notre réussite.</p><br></li><li><p>Un package de rémunération compétitive.</p><br></li><li><p>Des opportunités de développement et d’évolution au sein d’un environnement multinational.</p><br></li></ul><p><br>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Sous la Responsabilité du&nbsp;Responsable Pôle Conception &amp; Planification votre mission principale est de&nbsp;Développer la visibilité et l’engagement de la marque sur les réseaux sociaux, piloter sa présence digitale et animer les communautés tout en valorisant la marque employeur à travers des contenus adaptés.</span><br><span>Fournissez vos commentaires sur BizChat</span></p><br><p><span>A ce titre vos missions principales sont :</span></p><br><p><span><strong><u>Gestion des réseaux sociaux</u></strong></span></p><br><p><span>Administrer les comptes de l’entreprise (LinkedIn, Instagram, Facebook, TikTok…)</span><br><span>Planifier et publier les contenus selon un calendrier éditorial</span><br><span>Adapter les formats et messages à chaque plateforme</span><br><span>Garantir la cohérence de la ligne éditoriale et de l’image de marque</span></p><br><p><span><strong><u>Développement de TikTok (mission prioritaire)</u></strong></span></p><br><p><span>Participer au lancement et à la croissance de notre compte TikTok</span><br><span>Définir une ligne éditoriale adaptée à la plateforme</span><br><span>Produire ou coordonner des contenus natifs (vidéos courtes, trends…)</span><br><span>Suivre les performances et optimiser les contenus pour maximiser l’engagement</span></p><br><p><span><strong><u>Création de contenus</u></strong></span></p><br><p><span>Rédiger des publications engageantes</span><br><span>Concevoir ou coordonner des visuels et vidéos</span><br><span>Mettre en valeur les projets, événements et initiatives internes</span><br><span>Valoriser les actions RSE et les témoignages collaborateurs</span></p><br><p><span><strong><u>&nbsp;Marque employeur</u></strong></span></p><br><p><span>Promouvoir les parcours collaborateurs et ambassadeurs internes</span><br><span>Contribuer aux campagnes de recrutement</span><br><span>Encourager la création de contenus par les collaborateurs (UGC)</span></p><br><p><span><strong><u>Animation de communauté</u></strong></span></p><br><p><span>Gérer les commentaires et messages privés</span><br><span>Stimuler l’engagement et les interactions</span><br><span>Modérer les échanges dans une logique d’image positive</span></p><br><p><span><strong><u>Suivi &amp; analyse</u></strong></span></p><br><p><span>Analyser les performances (engagement, portée…)</span><br><span>Produire des reportings réguliers</span><br><span>Proposer des axes d’amélioration</span></p><br><p><span><strong><u>Veille digitale</u></strong></span></p><br><p><span>Suivre les tendances social media, notamment TikTok</span><br><span>Identifier de nouvelles opportunités de contenus et formats</span></p><br><span><strong>Profil recherché :</strong></span><ul><li>Vous avez <strong>Bac +3/5 en communication, marketing digital ou équivalent.</strong></li><li>Expérience de <strong>1 à 3 ans minimum en community management ou gestion des réseaux sociaux.</strong></li><li>Maîtrise des réseaux sociaux et de leurs codes.</li><li>Bonne capacité rédactionnelle adaptée aux réseaux sociaux.</li><li>Connaissance des outils de gestion et d’analyse social media (ex : Hootsuite, Meta Business Suite ou équivalent).</li><li>Aisance avec les formats vidéo courts et les outils de création de contenus et de montage vidéo mobile (PlayPlay ou équivalent)</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Director Regulatory Affairs Global Regulatory Lead (GRL II), Global Regulatory Strategy, is responsible for developing and implementing global strategies to secure and maintain market approval for product(s) in the assigned therapeutic area. Leads the Global Regulatory Product Team (GRPT). Continually expands TA knowledge, and ensures strategic messaging and content of global regulatory dossiers. May lead the Labeling Regulatory Strategy Team (LRST). Serves as the primary regulatory interface with AST and supporting teams. Proactively anticipates and mitigates regulatory risks. Ensures compliance with global regulatory requirements. Manages compounds through all phases of development, including post approval and throughout the life cycle of the product. Demonstrates excellent understanding of drug development and leadership behaviors consistent with level. Develops and implements acceleration strategies. Manages projects and necessary documentation of reg strategies.</p><br><p>Responsibilities</p><br><ul><li>Interfaces with the LRST and AST to lead and support cross-functional company objectives. Leads the GRPT to development of creative global strategies in line with applicable regulations to achieve business objectives for development and marketed products. When necessary, seeks expert advice and technical support from functional stakeholders, supervisor, and TAH level personnel.</li><li>Leads cross-functional stakeholders and regulatory professionals to ensure inclusion of appropriate and clear strategic messaging in the content of global regulatory dossiers and responses to regulatory Agency requests.</li><li>Accountable for ensuring that corporate goals are met. Key internal leader and driver of regulatory policy and strategy for assigned products.</li><li>Leads preparation of global regulatory product strategies for assigned products. Proactively leads regulatory and cross-functional team in the preparation and maintenance of risk assessment and mitigation strategy development for assigned products and communicates plan to relevant stakeholders.</li><li>Acts independently under the direction of a GRS Sr GRL or TA Head. May participate in or lead regulatory and Company initiatives. Based on experience and scientific strengths, expands knowledge of TA and provides coaching and mentoring for GRPT members. May have direct report(s) and contribute to the performance management for other RA team members</li><li>Influences the development of regulations and guidance. Analyzes legislation, regulations, and guidance and provides analysis to the organization, with worldwide accountability for assigned products.</li><li>Follows company policies and procedures for regulatory record keeping and may identify need for and develop and implement policies and procedures within the RA department and, if applicable, ensure direct reports follow requirements.</li><li>Ensures alignment of global regulatory strategies with Sr. Management. Under minimal guidance of supervisor, presents meaningful regulatory assessments and regulatory recommendations to executive management. Proactively informs AST and cross functional management, including RDLT and Commercial Leadership,of issues, labeling outcomes, approval or other risks and mitigations. Provides assessment of impact on global programs. Represents ABBV Regulatory position in interactions at Joint Governance</li><li>Makes decisions regarding work processes or operational plans and schedules to achieve the program objectives established by senior management. Advances the organization’s goals by participating in and taking leadership roles in professional associations, industry, and trade groups as appropriate for assigned projects.</li><li>Follows budget allocations and keeps supervisor informed on project resourcing (headcount-related fees, filing fees, and professional services).<br>Chairs or sponsor key GRS initiatives and presents outcomes to RA LT.</li></ul><br>Qualifications<br><br><ul><li>Required Education:</li><li>Bachelor's degree in life sciences (pharmacy, biology, chemistry, pharmacology) or related subject.</li><li>Preferred Education:</li><li>Relevant advanced degree is preferred. Certification a plus</li><li>Required Experience:</li><li>7+ years regulatory experience. Some portion may include experience related to pharmaceutical regulatory work (e.g., other R&amp;D role or specialized training). Requires drug development experience in US&amp;C region. Proven 5+ years in a strategic leadership role with strong project management skills. Experience working in a complex and matrix environment with multiple stakeholders and influencing cross-functional teams. Experience interfacing with major government regulatory</li><li>Required Experience cont'd:<br>Strong communication and proactive negotiation skills. Experience developing and implementing successful global regulatory strategies.</li><li>Preferred Experience:</li><li>10+ years’ experience in pharmaceutical regulatory activities, with experience as lead regulatory product strategist in two or more major regions in addition to the US, such as EU or Japan. Strong global drug development foundation with business acumen.</li><li>Note: Higher education may compensate for years of experience.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Join Yazaki. Connect to the future.&nbsp;</b></p><br> <p><b>Country</b>:&nbsp;Morocco (MA)&nbsp;<br> <b>City</b>:&nbsp;Tangier<br> <b>Worksite / Location</b>:&nbsp;Tangier Logistics Hub&nbsp;</p><br> <p><b>Job Function</b>:&nbsp;EDS_Logistics&nbsp;<br> <b>Job Discipline</b>:&nbsp;&nbsp;<br> <b>Job Family</b>:&nbsp;Operational Logistics</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;Material Planning Specialist L1 in our plant in [[location]].</p><br> <p><span><strong>Your Profile:</strong></span></p><br> <p>• Level of studies: Master's degree in logistics, supply chain, technical fields or equivalent.</p><br> <p>• Experience: 1 or 2 years of experience in similar area.</p><br> <p>• Languages: Fluent in English.</p><br> <p>Main responsibilities:</p><br> Task Detailed description of main activities <br> Manage procurement process.&nbsp; Daily execution of the procurement process related to serial materials supply under your portfolio <br> Follow up and take action to ensure coverage of Raw Materials as per Plant´s Production Plan. Attend production plan by bringing Raw Materials on time according to current stock policy. <br> Raise and manage alerts when needed. Understand and manage risks to minimize impact on production line. Raise information to management in order to avoid line stoppages/impact at Customers. <br> Release Forecasts and Firm Orders to Suppliers. Sending weekly Orders and forecast to Suppliers in order to share furthers demands with them. <br> Keep detailed records on procurement activity, materials quantity, specifications etc Make traceability for the weekly demands/coverage. Assure correct parameters in ERP system. <br> Control inventory levels and ensure availability of material during emergencies.&nbsp; Track trough the properly tools (Coverage table, exception message &amp; etc) correct level of stock face to requirements. Make happen property escalation due to critical/emergency components. <br> Manage Logistics Claims with Supplier. Follow up GQRS treatment in order to recover potential losses due to Supplier´s responsibility.&nbsp; <br> Manage relation between Supplier and internal stakeholders. Act as the interface between Suppliers and internl stakeholders (Operations, Quality, Financial etc) <br> Support in new/end of projects phases. Execute or support in the procurement activities regarding start/end of projects <br> <p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights. This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role. You will be the champion of internal &amp; external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations. This position plays a critical role in shaping the customer journey &amp; delivering exceptional customer care experience Key Responsibilities Customer Service Operations Leadership Daily support to the field associates, technical support, inquiries. Build and maintain strong relationships with field associates. Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment. Ensure great coordination with Finance, Credit &amp; Cash Collection team to support the cash flow Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction. Resolve escalated customer issues and complex service challenges. Drive revenue growth within the portfolio managed by the Customer Service team. Contribute to team meetings and business partner meetings Master Data management Account creation &amp; update Pricing maintenance Handle Admin tasks Send Invoicing &amp; POD s mails to a list of Customers Call handlings &amp; support order entry Customer Experience &amp; Continuous Improvement Lead customer business reviews and implement structured feedback loops. Partner with Sales and Business Development teams to support account expansion. Analyze service data to identify trends and opportunities for improvement. Lead continuous improvement initiatives to elevate service reliability and efficiency. Stay updated on best practices, technologies, and tools shaping modern customer service. Seek opportunities to find efficiencies and recommend process improvements Complaint management People Leadership &amp; Development Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams. Promote professional development, retention initiatives, and team well-being. Effective cooperation with peers Ensure good working relationships with all local members, Role model for behaviors and company values (Leadership Model - Leading to Thrive) Competencies Logistic background Accountability Customer Focus Peer Relationships Problem Solving Drive for Results Time Management Process Management Continuous Improvement Functional and Technical Skills Business Acumen Conflict Handling Self-awareness and development Emotional Intelligence Effective Communication Change Management Approach Analytical skills Requirements Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights.</p><br><br><p>This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role.</p><br><br><p>You will be the champion of internal &amp; external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations.</p><br><br><p>This position plays a critical role in shaping the customer journey &amp; delivering exceptional customer care experience</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Customer Service Operations Leadership</b></p><br><br><ul><li>Daily support to the field associates, technical support, inquiries.</li><li>Build and maintain strong relationships with field associates.</li><li>Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment.</li><li>Ensure great coordination with Finance, Credit &amp; Cash Collection team to support the cash flow</li><li>Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction.</li><li>Resolve escalated customer issues and complex service challenges.</li><li>Drive revenue growth within the portfolio managed by the Customer Service team.</li><li>Contribute to team meetings and business partner meetings</li><li>Master Data management</li><li>Account creation &amp; update</li><li>Pricing maintenance</li><li>Handle Admin tasks</li><li>Send Invoicing &amp; POD’s mails to a list of Customers</li><li>Call handlings &amp; support order entry</li></ul><br><p><b>Customer Experience &amp; Continuous Improvement</b></p><br><br><ul><li>Lead customer business reviews and implement structured feedback loops.</li><li>Partner with Sales and Business Development teams to support account expansion.</li><li>Analyze service data to identify trends and opportunities for improvement.</li><li>Lead continuous improvement initiatives to elevate service reliability and efficiency.</li><li>Stay updated on best practices, technologies, and tools shaping modern customer service.</li><li>Seek opportunities to find efficiencies and recommend process improvements</li><li>Complaint management</li></ul><br><p><b>People Leadership &amp; Development</b></p><br><br><ul><li>Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams.</li><li>Promote professional development, retention initiatives, and team well-being.</li><li>Effective cooperation with peers</li><li>Ensure good working relationships with all local members,</li><li>Role model for behaviors and company values (Leadership Model - Leading to Thrive)</li></ul><br><p><b>Competencies</b></p><br><br><ul><li>Logistic background</li><li>Accountability</li><li>Customer Focus</li><li>Peer Relationships</li><li>Problem Solving</li><li>Drive for Results</li><li>Time Management</li><li>Process Management</li><li>Continuous Improvement</li><li>Functional and Technical Skills</li><li>Business Acumen</li><li>Conflict Handling</li><li>Self-awareness and development</li><li>Emotional Intelligence</li><li>Effective Communication</li><li>Change Management Approach</li><li>Analytical skills</li></ul><br><p><b>Requirements</b></p><br><br><p><b>Prerequisite:</b></p><br><br><ul><li>Min 3 years to 5 years of relevant work experience</li><li>Fluent English</li><li>Fluent French</li><li>Strong ERP knowledge</li><li>Strong Logistics skills</li></ul><br><p><b>Advantage:</b></p><br><br><ul><li>Previous experience as business sales assistant or Key account specialist</li></ul><br><p><b>Our Commitment to a Culture of Inclusion &amp; Belonging</b><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>