Interior Designer Jobs in Morocco
1959 Jobs Found
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<p><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction GRC, Indemnisation et Achats Assurantiels </strong>un/une <strong>Lead Pilotage et Surveillance</strong> :</p><br><p><strong><u>Mission du poste : </u></strong></p><br><p>Le <strong>Lead Pilotage & Surveillance</strong> a pour vocation de définir, piloter et optimiser les dispositifs de suivi de la performance opérationnelle de la Direction GRC, Indemnisation et Achats Assurantiels.<br>Il est garant de la fiabilité des données, de la pertinence des indicateurs de pilotage et de la production des analyses nécessaires à la prise de décision. Il accompagne les métiers dans l'identification des leviers de performance, pilote les outils de reporting et contribue à l'amélioration continue des processus ainsi qu'au développement de la culture de la donnée au sein de la Direction.<br> </p><br><p><strong><u>Activités du poste :</u></strong></p><br><p>Le Lead Pilotage & Surveillance exerce tout ou partie des activités principales suivantes :</p><br><p><strong>Définir et piloter le dispositif de pilotage de la performance :</strong></p><br><ul><li>Définir, concevoir et faire évoluer les tableaux de bord, indicateurs de performance et outils décisionnels répondant aux besoins des différentes lignes métiers;</li><li>Garantir la fiabilité, la cohérence et la disponibilité des données utilisées pour le pilotage de l'activité;</li><li>Piloter la production des reportings périodiques et veiller au respect des délais de diffusion</li></ul><p><strong>Produire les analyses et accompagner la prise de décision :</strong></p><br><ul><li>Réaliser des analyses statistiques et multidimensionnelles permettant d'identifier les leviers de performance et les axes d'amélioration;</li><li>Élaborer les dossiers d'analyse destinés aux comités de pilotage et instances de gouvernance;</li><li>Formuler des recommandations et accompagner les Directions opérationnelles dans la définition et le suivi des plans d'actions.</li></ul><p><strong>Piloter les outils, les projets Data et l'amélioration continue :</strong></p><br><ul><li>Piloter les évolutions des outils BI, de reporting et de visualisation des données en collaboration avec les équipes IT et Data;</li><li>Identifier les opportunités d'automatisation et d'optimisation des processus de production des données;</li><li>Contribuer aux projets de transformation, de digitalisation et d'amélioration continue de la Direction.</li></ul><p><strong>Coordonner l'activité et développer les expertises : </strong></p><br><ul><li>Coordonner les activités de pilotage et assurer le partage des bonnes pratiques auprès des équipes;</li><li>Accompagner la montée en compétence des collaborateurs sur les outils, les méthodes d'analyse et les pratiques de pilotage;</li><li>Assurer une veille sur les nouvelles méthodes d'analyse de données, les outils décisionnels et les meilleures pratiques du marché.</li></ul><p><strong>En outre, et de façon non limitative, il peut être amené à :</strong></p><br><ul><li>Participer ou piloter des groupes de travail transverses;</li><li>Représenter son activité auprès des différentes parties prenantes internes;</li><li>Réaliser toute mission confiée par sa hiérarchie compatible avec ses fonctions.</li></ul><p> <strong><u>Compétences requises:</u></strong></p><br><p><u>Compétences techniques :</u></p><br><ul><li>Maîtrise avancée de SQL.</li><li>Excellente maîtrise de Power BI et des outils décisionnels.</li><li>Expertise en analyse de données, statistiques et modélisation.</li><li>Maîtrise des techniques de préparation, de contrôle et de fiabilisation des données.</li><li>Bonne connaissance des environnements Data et des outils décisionnels.</li><li>Gestion de projets Data et BI.</li></ul><p> <u>Compétences managériales :</u></p><br><ul><li>Leadership et capacité à fédérer des équipes transverses.</li><li>Capacité à piloter des projets stratégiques.</li><li>Sens du pilotage par la performance.</li><li>Accompagnement du changement.</li><li>Capacité à influencer et à accompagner la prise de décision.</li></ul><p> <u>Compétences transversales :</u></p><br><ul><li>Excellentes capacités d'analyse et de synthèse.</li><li>Esprit critique et orientation résultats.</li><li>Force de proposition.</li><li>Sens de l'organisation et de la priorisation.</li><li>Capacité à vulgariser des analyses complexes.</li><li>Respect de la confidentialité et éthique dans la gestion des données.</li></ul><p> <strong><u>Profil recherché :</u></strong></p><br><ul><li>De formation Bac+5 (Université ou Grande École) en Statistiques, Actuariat, Data Science, Business Analytics ou équivalent.;</li><li>Expérience d'au moins 5 ans dans le pilotage de la performance, le reporting, la Business Intelligence, les statistiques, l'actuariat ou la Data, dont une expérience significative dans la coordination de projets ou le pilotage d'activités..</li></ul><p>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</p><br><p><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></p><br><ul><li>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</li><li>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</li><li>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</li><li>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</li><li>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</li><li>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</li></ul> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
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Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: develops and publishes the ad, receives, sorts, and pre-selects CVs, schedules internal recruitment interviews, co-manages interviews & assessments<br>- Handles departure files: receives departure requests, manages interviews, and handles administrative coordination of departures (defines notice period, consolidates required documents...etc.)<br>- Monitors and coordinates the objective setting and annual performance review processes for employees in their scope<br>- Leads certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...etc.)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...etc.)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...etc.) in compliance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualifies offenses; defines the level of sanction up to the 3rd warning) within their scope for hierarchical decision<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management</strong>:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution<br>•<strong> Advisory</strong>:<br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): gathers, analyzes, and responds<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices implemented within their scope that could be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...etc.)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of authority<br> </p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>As part of our business development, we are looking for a <strong>Procurement Specialist</strong> responsible for managing the entire purchasing process, from defining needs to contracting and monitoring supplier performance.</p><br><br><p>The position holder will work closely with internal stakeholders and global purchasing teams to ensure cost optimization, risk management, and compliance with company policies.</p><br><br><p>Main Missions<br>Purchasing and Sourcing Management<br>Manage end-to-end purchasing processes (Source-to-Contract).<br>Conduct tenders (RFI, RFQ, RFP) for local purchasing categories, in line with the overall purchasing strategy.<br>Analyze and evaluate supplier proposals to identify the best solutions in terms of cost, quality, and performance.<br>Develop and implement sourcing strategies adapted to business needs.<br>Identify opportunities for optimization and cost reduction while maintaining the expected level of service.<br>Supplier Management<br>Manage the supplier integration, qualification, and administrative follow-up process.<br>Develop and maintain long-term relationships with strategic suppliers.<br>Monitor supplier performance through quality, cost, and delivery indicators.<br>Participate in resolving commercial and contractual disputes.<br>Contract Management<br>Prepare, negotiate, and manage contracts with suppliers.<br>Ensure contractual compliance and adherence to internal, legal, and regulatory requirements.<br>Ensure the creation, updating, and monitoring of contracts in purchasing tools (Ariba or equivalent).<br>Ensure the accuracy and availability of contractual documentation.<br>Collaboration and Stakeholder Management<br>Be the preferred point of contact for local stakeholders on all purchasing and contract-related matters.<br>Collaborate with business teams to understand needs, define specifications, and develop procurement strategies.<br>Ensure alignment of purchasing activities with Group policies, tools, and processes.<br>Work in coordination with global purchasing teams to deploy international standards and initiatives.<br>Governance, Compliance, and Continuous Improvement<br>Ensure compliance with purchasing policies, internal procedures, and applicable regulations.<br>Participate in audits, reporting activities, and documentary controls.<br>Promote ethical, transparent, and sustainable purchasing practices.<br>Contribute to continuous improvement projects, digitalization, and harmonization of purchasing processes.<br>Analyze spending data to measure savings achieved and identify areas for improvement.</p><br><br> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><p>Master's degree (Bac+5) in Purchasing, Supply Chain, Commerce, Management, or equivalent.<br>Minimum 3 to 5 years of experience in purchasing, strategic sourcing, or supplier management.<br>Proficiency in Source-to-Contract processes and negotiation techniques.<br>Experience in managing tenders, contracts, and supplier relationships.<br>Good knowledge of purchasing tools and e-procurement (ideally SAP Ariba, SAP, or equivalent).<br>Ability to analyze spending, supplier data, and performance indicators.<br>Excellent communication and stakeholder management skills.<br>Strong negotiation, influence, and problem-solving abilities.<br>Organized, rigorous, and attentive to detail.<br>Good understanding of compliance, governance, and purchasing risk management issues.<br>Continuous improvement mindset and ability to work in an international and matrix environment.<br>Proficiency in French and a good level of professional English, both written and spoken.</p><br><br><p><br><strong>What we offer</strong><br>An international and collaborative work environment.<br>Opportunities for professional development and internal mobility.<br>Access to continuous training and skills development programs.<br>Participation in strategic projects and purchasing transformation.<br>An attractive remuneration package including fixed salary, bonus, and social benefits.<br>A culture that fosters innovation, autonomy, and continuous improvement.</p><br><br> <br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>
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<span>About MyOutDesk Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.<br>S.-based organizations, enabling them to make a real and measurable business impact as part of extended global teams.<br> Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term remote careers while contributing meaningfully to high-performing teams.<br> About the Role We are looking for a detail-oriented and analytical Accounting Professional to join MyOutDesk as a Virtual Professional supporting U.<br>S.-based clients.<br> In this role, you will help maintain accurate financial records, support day-to-day accounting operations, and contribute to the overall financial health of the business.<br> Depending on the client's needs, you may assist with bookkeeping, accounts payable and receivable, reconciliations, payroll support, financial reporting, and other accounting functions.<br> Success in this role requires strong organizational skills, a high level of accuracy, the ability to manage multiple priorities, and a commitment to maintaining confidentiality and financial integrity.<br> If you are passionate about numbers, process improvement, and delivering exceptional financial support in a remote environment, we'd love to have you on our team.<br> Key Responsibilities Manage day-to-day accounting and bookkeeping activities with accuracy and attention to detail.<br> Process accounts payable, accounts receivable, invoicing, billing, and payment reconciliations as required.<br> Prepare and maintain financial records, reports, reconciliations, and supporting documentation.<br> Assist with month-end and year-end closing activities and ensure timely financial reporting.<br> Support payroll processing, expense tracking, and budget monitoring when applicable.<br> Maintain accurate financial data within accounting software and enterprise resource planning (ERP) systems.<br> Ensure compliance with client policies, accounting standards, and applicable financial regulations.<br> Analyze financial information to identify discrepancies, trends, and opportunities for process improvement.<br> Collaborate with clients and internal stakeholders to resolve accounting inquiries and support financial operations.<br> Assist with audit preparation, tax documentation, and other finance-related projects as needed.<br> Competitive Salary: Above industry-standard, reflective of your experience and contribution.<br> Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being.<br> Professional Growth Opportunities: Be part of MOD’s African expansion strategy, with opportunities for leadership development and career advancement.<br> Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success.<br> Collaborative Culture: Our team values innovation Bachelor's degree in Accounting, Finance, or a related field.<br> Minimum of 3 years of experience in accounting, bookkeeping, or a related finance role.<br> Strong understanding of accounting principles, financial reporting, and reconciliation processes.<br> Experience using accounting software such as QuickBooks, Xero, NetSuite, Sage, or similar platforms.<br> Proficiency in Microsoft Excel or Google Sheets, with the ability to analyze and manage financial data.<br> Excellent attention to detail, organizational skills, and a high level of accuracy.<br> Strong written and verbal English communication skills.<br> Ability to manage multiple priorities, meet deadlines, and work independently in a remote environment.<br> Strong analytical and problem-solving skills with a proactive approach to process improvement.<br> Experience supporting U.<br>S.-based clients or working in a remote or outsourced environment is an advantage but not required.<br></span> </div>
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Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their area<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-selecting CVs, scheduling internal recruitment interviews, co-managing interviews & assessments<br>- Handles departure files: receiving departure requests, managing interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their area<br>- Manages certain HR development committees within their area<br>- Implements the internal mobility process within their area (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their area (new tools, processes, programs...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their area (headcount monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; defining the level of sanction associated up to the 3rd warning) within their area for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Handles communication with the labor inspectorate<br>• Management of social relations:<br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation</p><br><br><p>• <strong>Management of social relations:</strong><br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation<br>•<strong> Advice</strong>:<br>- Handles requests from employees in their area concerning their careers (information requests, mobility requests): gathering, analysis, and response<br>- Gathers assistance requests from managers in their area in handling HR files, and coordinates their response<br>- Shares best practices implemented in their area that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains approval for disciplinary sanctions exceeding their scope of authority<br> </p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your duties.</p><br><br> <br><br> </div>
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<b>Position:</b>Inside Sales Manager<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions</b> (ECS), division du groupe Arrow Electronics (plus de 16 500 collaborateurs répartis dans 58 pays et un chiffre d’affaires supérieur à 29 milliards de dollars), accompagne les professionnels de l’informatique – sociétés de services, éditeurs et intégrateurs – en leur proposant des solutions technologiques innovantes ainsi qu’une offre complète de services et de formations.</p><br><br><p>Leader de la distribution à valeur ajoutée, <b>Arrow ECS</b> intervient sur cinq domaines stratégiques : les serveurs, le stockage et la virtualisation, les réseaux et la cybersécurité, les logiciels d’infrastructure ainsi que les solutions Cloud.</p><br><br><p>Dans le cadre de notre croissance, nous renforçons nos équipes et recherchons un <b>Inside Sales Manager.</b></p><br><br><br><b>Ce que vous ferez chez ARROW</b><ul><li>Gérer et développer un portefeuille de clients actifs et prospects en assurant le suivi quotidien des opportunités commerciales.</li><li>Répondre aux demandes clients, élaborer des offres commerciales et des devis, puis assurer un suivi proactif afin de maximiser les ventes.</li><li>Prospecter de nouveaux clients et réactiver les comptes inactifs grâce à des actions de prospection téléphonique et commerciale ciblées.</li><li>Maintenir un haut niveau de satisfaction client en construisant des relations durables et en contribuant à leur fidélisation.</li><li>Agir comme interface entre les fournisseurs et les clients pour les activités avant-vente et promouvoir les offres, programmes et solutions des partenaires.</li><li>Collaborer étroitement avec les équipes commerciales, supply chain, service client et finance afin de garantir une expérience client fluide et la continuité des opérations.</li><li>Assurer la mise à jour des outils commerciaux (CRM, pipeline, agenda, reporting) et participer activement aux revues de pipeline et aux réunions d’activité.</li><li>Veiller à la conformité des clients avec les programmes de certification des fournisseurs et contribuer aux campagnes marketing et commerciales.</li></ul><b>Ce que nous recherchons</b><ul><li>Expérience en vente interne, développement commercial, gestion de comptes ou support commercial dans un environnement B2B.</li><li>Excellentes compétences en communication, négociation et relation client.</li><li>Forte orientation résultats avec une capacité à identifier et développer des opportunités commerciales.</li><li>Capacité à gérer plusieurs priorités simultanément et à travailler efficacement dans un environnement dynamique.</li><li>Bonne maîtrise des outils CRM et des processus de gestion de pipeline commercial.</li><li>Sens de l’organisation, rigueur administrative et attention aux détails.</li><li>Esprit d’équipe et capacité à collaborer avec des équipes multifonctionnelles (ventes, marketing, opérations, finance).</li><li>Intérêt pour les technologies et aptitude à comprendre les produits, programmes partenaires et solutions des fournisseurs.</li><li>Volonté de participer à des formations continues et d’obtenir les certifications requises par les fournisseurs.</li><li>Maîtrise du français ; l’anglais constitue un atout dans un environnement international.</li></ul><br><b>Ce que nous vous offrons</b><ul><li>Un <b>contrat permanent (CDI)</b> avec un package de rémunération attractif comprenant un <b>salaire net et un système de bonus motivant</b>.</li><li>Des <b>avantages sociaux compétitifs</b>, incluant la <b>CNSS</b>, la <b>CIMR</b> et une <b>assurance maladie</b>.</li><li>Une excellente ambiance de travail au sein d’une équipe de collaborateurs passionnés, engagés et bienveillants.</li><li>Une culture d’entreprise qui valorise l’initiative, l’innovation et vous permet d’avoir un réel impact sur les résultats.</li><li>L’opportunité d’évoluer dans un environnement international, au sein d’un groupe reconnu comme un leader mondial de son secteur.</li><li>Des opportunités de développement professionnel continu grâce à des formations, des programmes de certification et des perspectives d’évolution de carrière.</li><li>Un environnement dynamique où la collaboration, le partage des connaissances et l’excellence client sont au cœur de nos valeurs.</li></ul><br><p>#LI-HL1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Gather and analyze the needs of different projects. Source and select suitable suppliers. Launch calls for tenders and negotiate conditions (price, deadlines, payment). Manage project purchases from A to Z until final reception. Ensure order and delivery follow-up. Collaborate closely with technical and production teams. Optimize costs and ensure deadline compliance. Evaluate supplier performance and develop the panel.</p></div></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Manager who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
<p>We are searching for an individual or an organization based in Africa (Algeria, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo (Republic), Democratic Republic of Congo (D. R. C), Cote d'Ivoire, Djibouti, Gabon, Guinea, Madagascar, Mali, Mauritania, Morocco, Niger, Senegal, Togo and Tunisia) with a social compliance background to work with our Client Services team on a freelance or consultancy basis (part-time) and help us effectively collaborate with and service a diverse portfolio of clients and their suppliers in the aforementioned countries. With a workers rights and supplier engagement background, and a keen interest and capacity for the use of technology, we are looking for a candidate that will engage with workers, suppliers and brands in the aforementioned countries to drive meaningful impact. Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe. If the role sounds like a good fit for you, we d love to hear from you.</p><p><b><br></b></p><p><b>What you ll do:</b></p><ul><li>Lead the deployment of digital worker voice programs in workplaces in French Speaking African Nations.</li><li>Lead supplier platform training and technical support</li><li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li><li>Be available for investigation and remediation support if requested by brands</li><li>Support the development and updating of supplier and worker onboarding materials</li><li>Own regular communication with supplier management - from program introduction to status check-ins</li><li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li><li>Gather client and supplier feedback and ideas to inform platform advancements</li></ul><p>*Note: Each project has its unique scope of work. Not all the responsibilities listed above will be needed for every project assigned. The scope of work will outline the specific responsibilities needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</p><p>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</p><p>Excellent communication skills, both oral and written, in both English and French is required.</p><p>Organized, conscientious and accountable</p><p>Experience in customer / client services and delivery</p><p>Occasional travel nationally may be required</p><p>What sets you apart:</p><ul><li>Understanding of labour, human and community rights issues in global supply chains</li><li>Knowledge and experience in community relations, corporate social responsibility programs</li><li>Experience with adopting new technology and train others to do the same</li><li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li><li>Passion for equality and safe workplaces</li><li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li><li>If you are interested, please submit your resume, cover letter along with your proposed rates.</li></ul>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
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<br> Job : <p>Responsible for a profit center, they are in charge of the overall management of the restaurant: managerial, operational, financial, commercial, safety, and human resources, particularly regarding training and staff management (QSP, turnover, sales, team development, etc.). Brand ambassador, serving our customers in line with the Brand's service culture, the Restaurant Manager is also responsible for welcoming our customers and ensuring their complete satisfaction by being able to analyze their needs and advise them in their choices.</p><br><br><p>Under the responsibility of the Regional Supervisor, the Manager may be required to perform any other operational versatility task that may be necessary for the smooth running of the restaurant.<br>Adopting a neat and professional appearance at all times, and behavior consistent with the brand image, the Restaurant Manager ensures at all times that a positive employer image is conveyed. They manage all the following areas within the profit center for which they are responsible:</p><br><br><p><strong>- Profit Center Management:</strong></p><br><br><ul><li>Pilots and controls the restaurant's activity using the management and analysis tools available;</li><li>Translates the brand's strategic directions within the restaurant (full restaurant, online ordering, table service, etc.);</li><li>Anticipates risks (technical, financial, legal, contractual, customer, etc.) and implements preventive and progressive actions to manage them.</li><li>Reports to their superiors.</li><li>Analyzes the restaurant's results in all areas.</li></ul><p><br><strong>- Customer Service;</strong></p><br><br><p><strong>- Safety:</strong></p><br><br><ul><li>Food safety;</li><li>Safety of property and people.</li></ul><p><strong>- Management of resources and restaurant staff.<br> </strong></p><br><br> <br> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>Bac +3/5 training desired in management, hospitality, catering, or commerce.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>Minimum 5 years of experience in catering/hospitality or large retail;</li><li>Successful experience in managing a profit center and managing a team.</li></ul><p><strong>Essential Skills:</strong></p><br><br><ul><li>Proficiency in the Office suite and good project management skills;</li><li>Customer service orientation (internal and external customers);</li><li>Good public speaking and presentation skills with clear oral and written communication;</li><li>Management: consistently demonstrates symmetry of attention in their management while demonstrating leadership, discernment, conviction, influence, determination, persuasion, optimism, recognition, encouragement, ownership, and commitment to achieve results;</li><li>Synthesis and analytical skills;</li><li>Creative, innovates and drives change: identifies and communicates opportunities for improvement in processes or ways of working, knows how to get their team to buy into change;</li><li>Pedagogical skills and ability to pass on knowledge and develop the skills of employees under their responsibility in order to motivate them and encourage them to progress professionally;</li><li>Delegates work to their teams coherently and with support;</li><li>Allows for initiative from collaborators and encourages them within the framework of established rules;</li><li>Professional, neat and tidy appearance.</li></ul><p><br><strong>Desirable Skills:</strong></p><br><br><ul><li>Good knowledge of digital tools.</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Courteous, cooperative, calm, thoughtful, balanced, available and smiling, they have a heightened sense of confidentiality and know how to show patience and objectivity;</li><li>Rigorous and organized: they have a sense of priorities, identify the resources necessary for the completion of the work and the achievement of the restaurant's results;</li><li>Teamwork skills: organizes, defines and communicates priorities;</li><li>Ease and relational skills,</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French / English desirable</li></ul><p><br>With equal competence, this position is open to people with disabilities.</p><br><br> <br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Ensure the execution and monitoring of customs clearance support activities in line with DHL standards, regulatory requirements and transit time commitments, by supporting customs declaration processes before and after submission and coordinating closely with customs authorities and internal stakeholders.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Monitor customs clearance declarations upon submission with a strong focus on clearance lead time and BOS performance.</li><li>Update shipment clearance status in the system within 30 minutes of identification for released, inspected, held, rejected, stopped or confiscated shipments.</li><li>Update all shipments rejected by Customs immediately with the appropriate system status.</li><li>Maintain accurate and timely updates of standard customs clearance messages for held and released shipments.</li><li>Inform the Bonded Area team as soon as Customs Release Documents are acknowledged to enable timely delivery preparation.</li><li>Perform customs inspection visits when required by customs authorities.</li><li>Ensure all required work streams are completed on time and within defined quality standards.</li><li>Communicate clearly and accurately with internal and external stakeholders to ensure consistent and compliant information sharing.</li><li>Coordinate with customs authorities and internal functions under the supervision of the Customs Runner Team Leader.</li><li>Hand over customs release documents and duty details to the billing team promptly.</li><li>Manage urgent and priority clearance cases and ensure timely escalation when needed.</li><li>Provide operational support to customs declarants, backliners, frontliners and data entry agents when required.</li><li>Promote collaboration, multi-skilling and ASONE spirit across customs and operations teams.</li><li>Comply strictly with customs regulations, DHL compliance rules and security standards.</li></ul><strong>YOUR PROFILE :</strong><p>*Relevant qualification in Transport, Logistics or Customs (or Customs Declarant equivalent). Minimum 1 year of experience in customs clearance activities within the transport, logistics or import/export industry. Good command of <strong>French</strong>, spoken and written. Strong communication skills and ability to interact effectively with customs authorities and internal stakeholders. Good knowledge of customs practices, procedures and regulatory requirements. Basic computer and systems skills.</p><br><br><p><strong>Competencies:</strong><br>Analysis: Ability to break down problems, interpret information accurately and draw sound conclusions.<br>Planning & Organizing: Sets priorities and manages tasks efficiently to meet clearance and transit deadlines.<br>Decision Making: Makes timely, compliant and well-judged decisions, even under pressure.<br>Results Orientation: Focuses on meeting clearance KPIs, BOS targets and service quality standards.<br>Teamwork: Works cooperatively with gateway, operations and customs teams to achieve shared objectives.<br>Accountability: Acts responsibly, complies with customs and DHL policies, and can be relied upon to meet commitments.<br>Self‑Management: Remains calm, focused and effective in urgent or demanding situations.</p><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><br><span><span><span><span>Le/la Standardiste est en charge de la réception des appels de l’hôtel, qu’il s’agisse d’appels internes ou externes. gère la prise de réveils et assure également le suivi des faxes clients au sein de l’hôtel.</span><br><span>Il/ elle doit connaître parfaitement les horaires </span><span>d’ouverture et de fermeture des différents points de vente ainsi que le type de prestation proposé </span><span>par chacun des services respectifs.</span><br><span>Il/elle est sous la responsabilité de l’encadrement de son service : Superviseur et Responsable.</span><br><span>Le/la standardiste doit faire preuve d’un très bon esprit d’équipe, avoir une excellente </span><span>présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour </span><span>correspondre aux attentes d’une clientèle haut de gamme.</span><br><span>Le/la Standardiste doit également posséder de bonnes compétences informatiques, puisqu’il/elle </span><span>est amené(e) à utiliser différents logiciels tels que Word, Excel, Internet et Opera.</span></span></span></span></p><br><br><br><p><span><span><span><b><span>FONCTIONS ESSENTIELLES :</span></b><br><span>1. Offrir aux clients un service agréable, efficace et professionnel conformément aux </span><span>standards Four Seasons</span><br><span>2. Répondre à tous les appels de manière plaisante en utilisant le nom du client interne ou </span><span>externe, et en mettant en relation avec le poste désiré en fonction de sa requête.</span><br><span>3. Faire et effectuer le suivi des appels de réveil pour les clients de l’hôtel.</span><br><span>4. Gérer les demandes des «Ne pas déranger», des postes occupés, des transferts d’appels, </span><span>des mises en attente, des appels en attente, des Diverts (dérivation des appels d’une </span></span></span></span><span><span><span><span>chambre à une autre), des COS, des NCOS7 et des mises en relation avec les messageries</span></span></span></span><br> </p><br><br><p><span><span><span><span>vocales.</span><br><span>5. Savoir organiser une conférence Call.</span><br><span>6. Coordonner les requêtes téléphoniques spéciales pour des clients que ce soit dans leur</span><br><span>chambre ou en salle de réunion.</span><br><span>7. Assister les clients dans leurs appels locaux, nationaux ou internationaux.</span><br><span>8. Effectuer la facturation des clients en salle de réunion concernant les ouvertures de lignes </span><span>téléphoniques, fax et accès internet.</span><br><span>9. Agir en cas de situation d’urgence ou de sécurité dans l’hôtel.</span><br><span>10. Informer un superviseur ou responsable des plaintes et commentaires clients et faire les </span><span>efforts appropriés.</span><br><span>11. Apporter un appui à l’intégration et à la formation des nouveaux employés et les aider </span><span>dans leurs tâches.</span><br><b><span>FONCTIONS SECONDAIRES :</span></b><br><span>1. Donner des informations générales à tous les appelants et à se familiariser avec les </span><span>services de l’hôtel, les heures d’opérations, les activités journalières, les fonctions </span><span>spéciales, etc.</span><br><span>2. Rapporter et mettre sous fichiers tous les problèmes et les maintenances téléphoniques.</span><br><span>3. Assister le chef de service dans la réconciliation des factures du mois.</span><br><span>4. Maintenir en bon état d’usage les équipements téléphoniques</span></span></span></span></p><br><br><br><br><br><br><br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>1-Integrated Access Strategy Development:</strong></p><br><p>•Develop & implement market access strategies that align with the overall business objectives & support product launches and lifecycle management.</p><br><p>•Conduct in-depth analysis of the payer landscape & healthcare systems to identify opportunities & challenges for market access.</p><br><p><strong>2-Lead the Pricing and Reimbursement Strategy:</strong></p><br><p>•Develop optimal pricing strategies that align with market needs & company goals.</p><br><p>•Lead efforts to secure reimbursement for products by engaging with key decision-makers & stakeholders.</p><br><p><strong>3-MkA Stakeholder Engagement:</strong></p><br><p>•Establish & maintain relationships with healthcare authorities and payers.</p><br><p>•Collaborate with medical, regulatory, & commercial teams to ensure alignment & consistency in market access initiatives.</p><br><p><strong>4-Health Economics & Outcomes Research (HEOR):</strong></p><br><p>•Prepare Value Dossiers.</p><br><p>•Utilize HEOR data & evidence to support value propositions & demonstrate the clinical & economic benefits of the company's products.</p><br><p>•Collaborate with external partners & organizations to generate & disseminate relevant health economic evidence.</p><br><p><strong>5-Compliance and Regulations:</strong></p><br><p>•Take the lead on all access program in Morocco for all brands & ensure full adherence to company policies.</p><br><p>•Ensure adherence to local & international compliance standards in all market access activities.</p><br><br>Qualifications<br><br><p><strong>1</strong><strong>. </strong><strong>Market Access Expertise: </strong></p><br><p>•Deep understanding of market access principles, including pricing, reimbursement, and health economics.</p><br><p>•Experience with pharmaceutical products preferably specialty care, across NWA countries.</p><br><p>•Strong knowledge of regulatory and healthcare environments in the region.</p><br><p><strong> 2. Strategic Thinking:</strong></p><br><p>•Ability to develop and implement strategic market access plans.</p><br><p>•Competence in identifying market opportunities and challenges.</p><br><p>•Capacity to align market access strategies with broader business goals.</p><br><p><strong> 3. Communication and Stakeholder Management:</strong></p><br><p>•Strong verbal and written communication skills.</p><br><p>•Ability to engage and lead cross functionally the access strategies with the internal stakeholders while effectively managing and communicating the external market access stakeholders incl. regulatory authorities, key payers and healthcare providers.</p><br><p>•Experience in negotiating and influencing outcomes.</p><br><p><strong> 4. Agility and Market Expertise:</strong></p><br><p>•Familiarity with the cultural and economic factors specific to Morocco, Algeria and Tunisia.</p><br><p>•Adaptability in working across diverse work environments and cultures.</p><br><p>•Entities to network with; Morocco: ANAM, MOH, AMO, HAS & Private Insurers / Algeria: PCT, ANPP & MOPI / TUN: MOH, PCT, INEAS and CNAM.</p><br><p><strong> 5. Results-Driven:</strong></p><br><p>•Proven ability to deliver results under tight deadlines.</p><br><p>•Strong problem-solving skills and a focus on achieving business objectives.</p><br><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Have you trained teams, shared methods, and helped employees perform better? Do you know how to structure content, explain clearly, and help a group progress?<br>At <strong>ADM Value</strong>, we are hiring a <strong>Tele-sales Trainer</strong> to support teams on a project involving <strong>customer service, management, and sales in auto/motorcycle insurance</strong>, as well as online training activities.<br><strong>You will join a large-scale setup</strong>: a project launch that will grow rapidly. In this context, the trainer's role is central. You will directly participate in building teams, developing their skills, and implementing standards from the start.<br><strong>Your main responsibilities:</strong></p><br><br><p>As a Trainer, you will directly contribute to the operational performance of the teams by ensuring their skill development.</p><br><br><p>You will be responsible for:</p><br><br><ul><li>Designing, updating, and improving training modules for customer relations and tele-sales in insurance.</li><li>Leading training sessions, both in-person and remotely, for new hires and current employees.</li><li>Assessing employee skills and identifying areas for individual and collective improvement.</li><li>Supporting and coaching teams in the field to improve their performance, sales techniques, and customer relationship quality.</li><li>Creating and enhancing educational materials (presentations, guides, videos, practical sheets, etc.), adapting them to evolving activities.</li><li>Working closely with operational managers to adapt training programs to the project's and teams' needs.</li><li>Staying updated on educational and technological trends to propose innovative training methods and ensure content is always current.</li></ul> <br> <br> Required profile : <ul><li>Previous experience of at least 2 years as a trainer or coach in a call center, ideally in the insurance sector.</li><li>Tele-sales experience in insurance products would be an advantage.</li><li>Excellent oral and written communication skills.</li><li>Proficiency in computer tools and training technologies.</li><li>Ability to analyze performance data and suggest improvements.</li><li>In-depth knowledge of insurance products and sales processes.</li><li>Dynamic, good at teaching, and a good listener.</li></ul> <br><br> </div>