Joomla Jobs in Morocco
3177 Jobs Found
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Job : <p>Reporting to the Deputy CEO in charge of operations, the Regional Director - Casablanca & Center has the following main responsibilities:<br>1. Territorial representation, development, and institutional relations</p><br><br><p>• Promote the company's expertise, visibility, and image in the managed region;<br>• Promote the managed industrial activity zones;<br>• Represent the company, at the request of management, on various occasions and in various bodies to enhance the company's visibility and image and to be the company's spokesperson on regional occasions;<br>• Ensure relations with the region's territorial and institutional stakeholders and commercial partners;</p><br><br><p>2. Commercial strategy, project development, and operational management</p><br><br><p>• Participate in defining the various components of projects with the origination and business development function;<br>• Participate in the development of the commercial strategy and ensure its deployment at the regional level;</p><br><br><p>• Oversee the execution of all operational activities in the managed region in terms of marketing and project management;<br>• Coordinate and monitor work in terms of deadlines and quality;<br>• Ensure the efficiency, profitability, and quality of services provided in the region's parks;<br>• Ensure customer satisfaction by guaranteeing the quality of products and services provided in the region.<br>• Drive the performance and value creation of the regional portfolio (commercial, operational, investments, cash, risks, and investor/customer satisfaction).</p><br><br><p>3. Governance, risk management, and management systems</p><br><br><p>• Ensure the implementation of procedures, internal memos, various current charters, and the company's code of ethics;<br>• Monitor the company's operational and financial risks, in accordance with current delegations;<br>• Master the management of relations with regional, local, and institutional authorities, as well as coordination with public actors in the territory.<br>• Implement and manage a consolidated regional dashboard, integrating commercial performance, park management performance/quality, project progress, risk management, and customer satisfaction.<br>• Contribute to the regional implementation of ESG commitments.<br>• Lead the development of operational objectives and budgets.<br>• Ensure compliance with the requirements of the management system under its responsibility;<br>• Act by delegation, with decision-making autonomy in the operational and commercial management of the scope, in compliance with current delegations;<br>• Lead and chair a Regional Steering Committee, involving key stakeholders (commercial, operational, development, finance, and support functions as needed), to ensure necessary decisions, formalize decisions, and guarantee their traceability and follow-up.</p><br><br><p>4. Team management and talent development<br>• Strengthen and develop regional leadership (commercial / park management)<br>• Supervise, lead, and motivate regional operational teams and ensure their performance;<br>• Ensure a motivating work environment and professional development for employees;<br> </p><br><br> <br> Required profile : <p><strong>Profile sought: </strong></p><br><br><p>• Graduate of a top business or engineering school, or equivalent (Master's degree or equivalent).<br>• Proven professional experience of at least 15 years, including at least 8 years in senior management or leadership roles, with management of multidisciplinary teams and complex areas;<br>• Solid experience in multi-project environments, ideally in the fields of development, industrial real estate, infrastructure, territorial development, or asset management;<br>• Good knowledge of institutional, territorial, and economic issues, as well as relations with public and private stakeholders;<br>• Experience gained in a regionalized environment is required.</p><br><br><p><br><strong>Skills required for the position</strong></p><br><br><p><strong>Technical</strong></p><br><br><p>• Confirmed experience in managing activities in regions, based on a thorough knowledge of territorial ecosystems and proven institutional relationships with local authorities and public actors in the region.<br>• Excellent command of complex project management, from the design phase through to delivery and operation;<br>• Solid understanding of architectural, technical, and regulatory aspects related to development and construction projects (urban planning, operations management, current standards and regulations);<br>• Ability to structure, analyze, and manage business plans, operating and investment budgets, with a keen understanding of profitability and performance issues;<br>• Mastery of tender procedures, contract monitoring, cost control, and payment reconciliation;<br>• Ability to implement management tools, reporting, and dashboards focused on performance, risks, and customer satisfaction;<br>• Good understanding of information systems and their role in operational and decision-making management;<br>• Sensitivity to ESG issues, sustainable development, and territorial responsibility.</p><br><br><p><strong>Behavioral</strong></p><br><br><p>• Strong leadership and ability to unite, mobilize, and develop teams around ambitious goals;<br>• Rigor, autonomy, and sense of responsibility in managing complex areas;<br>• Proactivity, initiative, and ability to anticipate risks and opportunities;<br>• Excellent relational, communication, and institutional representation skills;<br>• Ability to negotiate, manage sensitive situations, and resolve conflicts;<br>• Ability to work transversally and cooperate closely with central departments and external partners.</p><br><br> <br><br> </div>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the function</strong></p><br><p>To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><br><p><strong>Purpose of the job</strong></p><br><p>To drive profitable growth in the Hospitality business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><br><p><strong>Key assignments </strong></p><br><ul><li>Develop the Hospitality customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with key decision-makers and stakeholders within the Hospitality sector.</li><li>Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline.</li><li>Understand customer needs, business challenges, project requirements and buying processes, and translate them into relevant IKEA opportunities.</li><li>Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to deliver relevant IKEA solutions.</li><li>Grow existing accounts through repeat business, cross-selling and identification of additional customer needs.</li><li>Manage sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs.</li><li>Build market knowledge by following Hospitality trends, customers, competitors and emerging opportunities.</li><li>Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Hospitality sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan Hospitality market, key players and stakeholder landscape.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passionate about people, business and IKEA.</li><li>Driven by understanding customers and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Understands the customer’s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li></ul><p><strong>Ideal experience & education </strong></p><br><ul><li>Bachelor’s degree or equivalent in Business, Sales, Marketing, Hospitality Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Hospitality sector.</li><li>Proven experience working with hotels, resorts, restaurants, hospitality groups or similar hospitality businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan Hospitality market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>
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Job : <p>Reporting to the Deputy CEO in charge of operations, the Regional Director - Casablanca & Center has the following main responsibilities:<br>1. Territorial representation, development, and institutional relations</p><br><br><p>• Promote the company's expertise, visibility, and image in the managed region;<br>• Promote the managed industrial activity zones;<br>• Represent the company, at the request of management, on various occasions and in various bodies to enhance the company's visibility and image and to be the company's spokesperson on regional occasions;<br>• Ensure relations with the region's territorial and institutional stakeholders and commercial partners;</p><br><br><p>2. Commercial strategy, project development, and operational management</p><br><br><p>• Participate in defining the various components of projects with the origination and business development function;<br>• Participate in the development of the commercial strategy and ensure its deployment at the regional level;</p><br><br><p>• Oversee the execution of all operational activities in the managed region in terms of marketing and project management;<br>• Coordinate and monitor work in terms of deadlines and quality;<br>• Ensure the efficiency, profitability, and quality of services provided in the region's parks;<br>• Ensure customer satisfaction by guaranteeing the quality of products and services provided in the region.<br>• Drive the performance and value creation of the regional portfolio (commercial, operational, investments, cash, risks, and investor/customer satisfaction).</p><br><br><p>3. Governance, risk management, and management systems</p><br><br><p>• Ensure the implementation of procedures, internal memos, various current charters, and the company's code of ethics;<br>• Monitor the company's operational and financial risks, in accordance with current delegations;<br>• Master the management of relations with regional, local, and institutional authorities, as well as coordination with public actors in the territory.<br>• Implement and manage a consolidated regional dashboard, integrating commercial performance, park management performance/quality, project progress, risk management, and customer satisfaction.<br>• Contribute to the regional implementation of ESG commitments.<br>• Lead the development of operational objectives and budgets.<br>• Ensure compliance with the requirements of the management system under its responsibility;<br>• Act by delegation, with decision-making autonomy in the operational and commercial management of the scope, in compliance with current delegations;<br>• Lead and chair a Regional Steering Committee, involving key stakeholders (commercial, operational, development, finance, and support functions as needed), to ensure necessary decisions, formalize decisions, and guarantee their traceability and follow-up.</p><br><br><p>4. Team management and talent development<br>• Strengthen and develop regional leadership (commercial / park management)<br>• Supervise, lead, and motivate regional operational teams and ensure their performance;<br>• Ensure a motivating work environment and professional development for employees;<br> </p><br><br> <br> Required profile : <p><strong>Profile sought: </strong></p><br><br><p>• Graduate of a top business or engineering school, or equivalent (Master's degree or equivalent).<br>• Proven professional experience of at least 15 years, including at least 8 years in senior management or leadership roles, with management of multidisciplinary teams and complex areas;<br>• Solid experience in multi-project environments, ideally in the fields of development, industrial real estate, infrastructure, territorial development, or asset management;<br>• Good knowledge of institutional, territorial, and economic issues, as well as relations with public and private stakeholders;<br>• Experience gained in a regionalized environment is required.</p><br><br><p><br><strong>Skills required for the position</strong></p><br><br><p><strong>Technical</strong></p><br><br><p>• Confirmed experience in managing activities in regions, based on a thorough knowledge of territorial ecosystems and proven institutional relationships with local authorities and public actors in the region.<br>• Excellent command of complex project management, from the design phase through to delivery and operation;<br>• Solid understanding of architectural, technical, and regulatory aspects related to development and construction projects (urban planning, operations management, current standards and regulations);<br>• Ability to structure, analyze, and manage business plans, operating and investment budgets, with a keen understanding of profitability and performance issues;<br>• Mastery of tender procedures, contract monitoring, cost control, and payment reconciliation;<br>• Ability to implement management tools, reporting, and dashboards focused on performance, risks, and customer satisfaction;<br>• Good understanding of information systems and their role in operational and decision-making management;<br>• Sensitivity to ESG issues, sustainable development, and territorial responsibility.</p><br><br><p><strong>Behavioral</strong></p><br><br><p>• Strong leadership and ability to unite, mobilize, and develop teams around ambitious goals;<br>• Rigor, autonomy, and sense of responsibility in managing complex areas;<br>• Proactivity, initiative, and ability to anticipate risks and opportunities;<br>• Excellent relational, communication, and institutional representation skills;<br>• Ability to negotiate, manage sensitive situations, and resolve conflicts;<br>• Ability to work transversally and cooperate closely with central departments and external partners.</p><br><br> <br><br> </div>
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<br>Company Description<br><br><p>Sofitel Casablanca Tour Blanche, a 5-star hotel that combines French luxury with a Moroccan soul and unique joie de vivre. Gastronomy, wellbeing and exceptional views enhance your stay.</p><br><p>With a privileged location near the Old Medina, the business district and the port, your stay is in the beating heart of Casablanca. Our teams are at your service, creating personalised experiences for beautiful memories of your time in Morocco.</p><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.</li><li>Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.</li><li>Monitor the Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.</li><li>Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.</li><li>Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.</li><li>Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.</li><li>Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.</li><li>Assist to prepare various monthly reports and submit them to the Executive Housekeeper.</li><li>Ensure that room cleaning productivity is monitored closely and maintained</li><li>Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards.</li><li>Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature.</li><li>Ensure that the incidents and procedures of “Lost and Found” properties are properly recorded and stored accordingly.</li><li>Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback.</li><li>Doing performance reviews as part of KPI and follow through the actions required for team development.</li><li>Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions.</li><li>Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors.</li><li>Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times.</li><li>Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place.</li><li>Process timesheets to meet deadlines, ensuring accuracy.</li><li>Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback.</li><li>Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over.</li><li>Ensure required levels of stock are available and order to par levels if necessary.</li><li>Ensure all department equipment and work areas are maintained to a high standard.</li><li>Ensure security of guest rooms and keys.</li><li>Assist with regular stocktaking.</li><li>Liaise with Front Office and Engineering regarding “ready” rooms ensuring guest requirements are met.</li><li>Any other reasonable request within your range of competence as required by your Supervisor or Management.</li></ul><br>Qualifications<br><br><ul><li>Previous Housekeeping management experience, in a similar role is essential.</li><li>Strong operational background with experience in the implementation and management of brand standards</li><li>Sound knowledge of Opera and Microsoft applications.</li><li>Proven experience with cost control including payroll, expenses and forecasting</li><li>Well groomed & articulate in communication.</li><li>Excellent time management, organisational skills and ability to work autonomously</li></ul> </div>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p>At <b>APM Terminals</b>, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What sets us apart is our relentless focus on <b>continuous improvement</b> — observing how work truly happens, identifying what creates value, and removing what stands in the way.</p><br><br><p>We operate with a <b>Lean mindset</b>, always looking for smarter, simpler, and safer ways of working. If you thrive in environments where learning is valued, improvement is part of everyday work, and operational excellence is a shared responsibility, <b>APM Terminals is the place for you</b>.</p><br><br><p>You will join a <b>diverse, multinational organization</b> where your operational insights directly shape how we work, how we improve, and how we succeed together.</p><br><br><b>Role Purpose</b><p>The <b>Operations Supervisor</b> plays a critical role in delivering safe, efficient, and reliable terminal operations. Reporting to the Shift Manager, you will lead operational teams during your shift, ensuring optimal use of labor and equipment while driving a strong safety culture and continuous improvement mindset.</p><br><br><p>This role is ideal for a hands-on leader who enjoys being close to operations, coaching teams, and translating plans into disciplined execution on the ground.</p><br><br><b>Key Responsibilities</b><b>Operational Leadership</b><ul><li><p>Lead, motivate, and instruct operational teams to deliver safe and productive shift performance.</p><br><br></li><li><p>Actively supervise ongoing operations, remaining visible and accessible on the terminal at all times.</p><br><br></li><li><p>Serve as the focal point for operational issues within your assigned area (vessel, yard, or gate).</p><br><br></li></ul><b>Planning & Execution</b><ul><li><p>Structure tasks, set clear priorities, and organize resources to ensure efficient daily execution.</p><br><br></li><li><p>Allocate and control operational staff and equipment under the direction of the Shift Manager to meet planned objectives.</p><br><br></li><li><p>Ensure quay crane idle time is minimized to support smooth and continuous operations.</p><br><br></li></ul><b>People Management & Discipline</b><ul><li><p>Maintain appropriate standards of discipline during the shift, escalating any violations to the Shift Manager as required.</p><br><br></li><li><p>Provide clear guidance and coaching to support employee development and strengthen team capability.</p><br><br></li><li><p>Coordinate and supervise outsourced equipment operators to ensure alignment with operational standards.</p><br><br></li></ul><b>Safety, Compliance & Continuous Improvement</b><ul><li><p>Ensure strict adherence to company safety policies, procedures, and safe working practices at all times.</p><br><br></li><li><p>Conduct regular process control checks and actively initiate or support performance improvement activities.</p><br><br></li><li><p>Promote a learning-oriented environment by applying Lean principles and encouraging operational excellence across teams.</p><br><br></li></ul><b>What We Are Looking For</b><b>Education & Experience</b><ul><li><p>Bachelor’s degree in <b>Operations Management, Logistics, Business Administration</b>, or a related field.</p><br><br></li><li><p><b>5+ years of supervisory experience</b> in container terminal operations or a similar operational environment.</p><br><br></li></ul><b>Technical & Operational Expertise</b><ul><li><p>Strong understanding of container terminal operations, vessel cargo logistics, and yard/gate activities.</p><br><br></li><li><p>Solid knowledge of <b>hazardous and special cargo handling</b>, IMO regulations, and international safety standards.</p><br><br></li><li><p>Proficient in modern terminal planning and control systems, with advanced computer skills.</p><br><br></li></ul><b>Skills & Mindset</b><ul><li><p>Fluent in <b>English</b>.</p><br><br></li><li><p>Demonstrated commitment to <b>continuous improvement</b>, with experience conducting process checks and driving performance enhancements.</p><br><br></li><li><p>Strong leadership, communication, and problem-solving skills.</p><br><br></li><li><p>Ability to remain calm and decisive in a fast-paced, 24/7 operational environment.</p><br><br></li></ul><b>What We Offer</b><ul><li><p>A role at the heart of global trade with a <b>world-class terminal operator</b>.</p><br><br></li><li><p>A strong <b>learning and training culture</b> driven by Lean principles and continuous improvement.</p><br><br></li><li><p>Opportunities for <b>career growth and development</b> within a global organization.</p><br><br></li><li><p>A diverse, inclusive, and multinational working environment.</p><br><br></li><li><p>The chance to make a real operational impact — every shift, every day.</p><br><br></li></ul><p>#LI-POST</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
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<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
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<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br><strong>Department Focus:</strong><br> <span>The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</span><br> <strong>Your Impact:</strong><br> <span>As the Customer Experience Team Lead in Morocco, you will champion our customer-first culture by leading and developing a high-performing support team through a period of exciting regional growth. You will play a pivotal role in optimizing local support workflows and collaborating with global stakeholders to ensure our SMB and enterprise clients receive unparalleled technical assistance. </span><br> <span>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home.</span><br><br><p><b>What you will do:</b></p><br><ul>
<li>Global Team Leadership: Manage and develop a global team of 6-12 frontline and premium support agents, providing guidance, coaching, and performance feedback to ensure top-tier support across all customer segments (SMB, MM, Enterprise).</li>
<li>Operational Excellence: Oversee daily operations to ensure efficient ticket resolution, customer satisfaction, and adherence to SLAs. Continuously evaluate and improve support processes and workflows.</li>
<li>Stakeholder Collaboration: Work closely with internal teams, including Product, Engineering, and Sales, to resolve escalated issues, align on processes, and ensure smooth communication between CX and other departments.</li>
<li>Talent Management: Lead recruitment, promotions, and development of team members. Foster a culture of continuous learning and professional growth within the team.</li>
<li>Process Optimization & KPI Management: Analyze team performance metrics, implement strategies to improve efficiency, and ensure alignment across global hubs. Track and report on KPIs, including response time, resolution time, and customer satisfaction.</li>
<li>Project Management: Lead and participate in key CX initiatives aimed at improving customer experience, such as launching new tools, updating internal documentation, and streamlining workflows.</li>
</ul><br><p><b>What you will bring </b></p><br><ul>
<li>2+ years of experience as a technical support team lead or in a similar leadership capacity, ideally within a fast-paced SaaS environment.</li>
<li>Native or professional fluency in English, French, and Arabic is essential for supporting our diverse customer base and internal stakeholders.</li>
<li>Proven ability to analyse performance data (KPIs) and translate insights into actionable workflow optimizations.</li>
<li>Strong technical troubleshooting skills and experience managing complex customer escalations with a high degree of empathy.</li>
<li>Excellent communication and negotiation skills, with the ability to influence cross-functional teams and advocate for the customer’s needs and performance improvement.</li>
</ul><br><p><b>A typical day:</b></p><br><ul>
<li>Set daily priorities, such as team check-in to review open tickets and ensure alignment on SLAs. Provide feedback on team performance and address any escalated issues from the previous day.</li>
<li>Use data analysis tools to monitor team KPIs such as ticket response time, resolution rates, and CSAT. Based on these insights, adjust workflows or implement strategies to optimize performance across regions.</li>
<li>Spend time coaching individual team members, providing actionable feedback on technical troubleshooting, customer communication, and performance metrics. You’ll work closely with your team to develop their skills and improve overall service quality.</li>
<li>Regularly interact with Product, Engineering, and Sales teams to resolve complex or escalated technical issues. Your input ensures that customer needs are met and product improvements are informed by real-world support insights.</li>
<li>Continuously evaluate support processes, identify inefficiencies, and propose workflow improvements that reduce ticket resolution time and enhance the customer experience.</li>
<li>Oversee team development by conducting one-on-one meetings to discuss career progression, handle recruitment for new team members, and manage talent retention strategies.</li>
<li>Lead or participate in key customer experience initiatives, such as improving onboarding processes, enhancing internal documentation, or launching new tools to help the team work more efficiently.</li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDGs. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Resident Coordination Office (RCO) in Rabat, Morocco . The Partnerships Officer reports to the Senior Development Coordination Officer, Strategic Planning and Head of RCO. Noting that strategic partnership entails non-monetary partnership and can be used to strengthen joint initiatives/advocacy with external partners towards a common goal, including that of advancing SDGs, the Development Coordination Officer, Partnerships provides advice and support to the Resident Coordinator and the UNCT on strategic partnerships for SDG achievement.<br> Responsibilities<br>Within delegated authority, the Partnerships Officer will be responsible of the following duties: 1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT: • Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework; • Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; • Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; • Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; • Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners; • Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; • Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; • Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; • Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs. 2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK: • Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; • Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; • Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; • Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; • Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; • Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; • Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; • Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant). 3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs): • Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; • Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT; • Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice; • Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing; • Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs. 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL: • Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN; • Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN; • Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels; • Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere; • Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement; • Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant; • Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams; • Works closely with the Data Analyst and Communications officers on data, Monitoring and Evaluation (M&E), reporting analytics and communication of same. • Collects, documents and analyzes data to identify trends or patterns and provide insights through reports and data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Performs other related tasks as assigned.<br> Competencies<br>• PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required. Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required. Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable. Experience in navigating Morocco’s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required. Experience of resources mobilization strategies is required. Experience in UN interagency coordination is desirable. Experience in promoting knowledge management in the context of development cooperation is desirable. Experience in preparing project /programme proposals is required. Experience in supporting financing of SDGs is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone or teleconference.<br> Special Notice<br>This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF MOROCCO ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, MOROCCO nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to MOROCCO in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. "Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you". At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary posi </div>
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Company Description<br><p>Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, and Thermo Technology.</p><br><p>At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.</p><br><p>Join in and feel the difference.</p><br><br>Job Description<br><ul><li>Turnover and profitability responsibility</li><li>Developing and implementing market relevant strategies and activities</li><li>Key face to customers, ensure that agreed sales targets, customer and logistics service levels are achieved or exceeded within agreed budget costs and framework of the business</li><li>Ensuring development of local teams</li><li>Ensuring that all internal & external directives & rules are followed</li><li>Key contact point for central reporting</li><li>Monitoring of competitor activities/market trends.</li><li>Oversee supply chain parameters (stock, costs…)</li><li>Develop brand penetration</li></ul><br>Qualifications<br><p>Education:</p><br><ul><li>Postgraduate degree in Business Management, Business Administration, or a related field (or equivalent qualification).</li></ul><p>Professional Experience:</p><br><ul><li>A minimum of 10 years of professional experience in sales leadership roles, including significant experience as a Sales Director, preferably within the power tools industry.</li><li>Proven experience in business management, including P&L ownership and strategic planning.</li><li>Strong background in sales, marketing, and business development.</li><li>Demonstrated experience in project management and leading large teams (15+ employees).</li><li>Experience operating in complex, international, and multicultural environments, with the ability to define strategy, build structure, and drive transformation.</li><li>Previous experience in a multinational organization is highly valued.</li></ul><p>Skills & Competencies:</p><br><ul><li>Fluent in French, Arabic, and English</li><li>Strong leadership capabilities with the ability to inspire, develop, and engage teams.</li><li>Excellent strategic thinking, analytical skills, and financial acumen.</li><li>Strong communication, presentation, and negotiation skills.</li><li>Ability to build and strengthen brands and develop business opportunities.</li><li>Strong interpersonal skills, active listening, and conflict resolution abilities.</li><li>Highly organized, structured, and detail-oriented with a strong work ethic.</li><li>Dynamic, adaptable, and comfortable managing change.</li><li>Demonstrates integrity, honesty, and a collaborative team-oriented mindset.</li><li>Ability and willingness to coach, mentor, and develop others.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><strong>Category Manager GSC </strong></p><br>
<p><br><span><strong>What this position is about - Purpose: </strong></span></p><br>
<p><br>The position exists to support managing the procurement activities for the relevant category within its own location<br>following the Cluster/Global category strategies and identifying alternatives if required. This role has the following<br>main dimensions:<br>- Act as a main point of contact for Cluster Category Manager<br>- Participate in financial planning and deliver benefits/value within the perimeter of action<br>- Drive ad hoc cost optimization and continuous improvement initiatives<br>- Apply Category Management principles, and coordinate Local implementation plans as per<br>Global/Regional/Cluster directions<br>- Ensure business connectivity and foster collaborative business partnership with specific stakeholders<br>- Manage SRM with key local suppliers in full coordination with Global/Regional/Cluster directions<br>- Ensure Cluster alignment and compliance with strategies<br>- Role model in compliance and ethics</p><br>
<p><br><span><strong>What will you do - Responsibilities: </strong></span></p><br>
<p><br><strong>Category Management Strategy: </strong><br>You will be responsible for procurement activities of the appointed business category within your own<br>location. Act as a main point of contact for the Cluster Category Manager. Roll out appropriate strategies set<br>forth by the Cluster Category Manager, provide sound direction for the appointed category and ensure close<br>collaboration with all local stakeholders<br>Apply Category Management principles, develop and coordinate Local implementation plans as per Cluster<br>direction<br>Work in close collaboration with the Cluster Category Manager to provide local insights on Global Strategy<br>definition and ensure that the suppliers' list is managed in the most efficient & effective manner<br>Participate in financial planning and deliver benefits/value within their perimeter of action</p><br>
<p><br><strong>Suppliers' Management: </strong><br>Identify and manage local suppliers' pool. Negotiate strategic contracts and ensure optimum and sustainable<br>supply conditions. Recommend timely strategic decisions where relevant to prevent procurement<br>inefficiencies. Ensure sustainability of supply and effective supplier relationship management throughout the<br>supply chain. Demonstrate ability to challenge status quo, propose and run projects that will add value to<br>both Procurement and business functions<br>Manage SRM with key suppliers in full coordination with Global/Regional/Cluster directions. Support building<br>of innovative & sustainable strategy with local suppliers and promote any ideas that could represent a<br>competitive advantage for JTI</p><br>
<p><br><strong>KPIs & Targets: </strong><br>Achieve set Procurement negotiation targets and KPIs. Plan and deliver Savings targets. Develop and<br>recommend strategic sourcing plans/decisions<br>Lead and /or support supplier bidding processes in close cooperation with respective business partners to<br>ensure the best combination of quality, cost and service parameters/conditions for products and services are<br>attained<br>Drive strategy implementation at a local level for assigned category and monitor performance.<br>Ensure corrective actions are taken when required<br>Drive ad hoc cost optimization and continuous improvement initiatives</p><br>
<p><br><strong>Business Partnership: </strong><br>Ensure business connectivity and foster collaborative business partnership with specific stakeholders.<br>Focus on demonstrating value of Business Partnership, by developing a customer-oriented approach.<br>Align strategy with key business partners and ensure it meets Business priorities. Establish alignment and<br>effective communication among procurement organization, business partners and suppliers. Take preventive<br>actions to avoid supply issues and resolve problems in due time. Act as the main contact person for the<br>hosted location Management Team to address Procurement-related aspects<br>Assume responsibilities for additional projects, tasks as assigned by his/her superior and reflect core<br>behaviors in all aspects of work</p><br>
<p><br><strong>Market Intelligence: </strong><br>Share Category intelligence, identify trends and opportunities. Apply best practices in procurement process<br>management by utilizing the latest models and take necessary actions for areas of improvement. Conducts<br>supply risk assessments, builds contingency plans, find alternative ideas, solutions in securing the best<br>conditions for the company including extensive market research and proactive sourcing of innovative suppliers</p><br>
<p><br><span><strong>Who are we looking for - Requirements: </strong></span></p><br>
<p><br>You have a University degree in Finance / Supply Chain / Procurement <br>Minimum 3 years experience in a similar environment in a multinational company<br>English (business language) is a must. The French language is an asset<br>Strategic thinking<br>Effective Negotiations and Communication, Interpersonal skills<br>Leadership skills, Management of internal and external parties<br>Decision making, identifying and applying efficiencies<br>Financial analysis, - Business environment knowledge<br>MS Office tools and SAP </p><br>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><b>About the location:</b></span></span></p><br><br><br><p><span>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool, spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. </span></p><br><br><br><p><span><span>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does. </span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</span></span></p><br><br><br><p><span><span><b>What you will do:</b></span> </span></p><br><br><ul><li><span><span>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. </span></span></li><li><span><span>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. </span></span></li><li><span><span>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..</span></span></li><li><span><span>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. </span></span></li><li><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. </span></span></li><li><span><span>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. </span></span></li><li><span><span>Providing arriving guests with a hotel orientation.</span></span></li><li><span><span>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. </span></span></li><li><span><span>Assist overnight MOD with guests requests. </span></span></li><li><span><span>Works harmoniously and professionally with co-workers.</span></span></li></ul><br><p><span><span><b>What we offer: </b></span><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></span></p><br><br><p><span><span><b><u>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</u> </b></span></span></p><br><br><p><span><span><b>**only selected candidates will be contacted</b></span></span></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit us: </span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><span><span><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u></span></span></p><br><br><p><span><span><u>https://www.facebook.com/Fourseasonsjobs</u></span></span></p><br><br><p><span><span><u>https://twitter.com/FourSeasonsJobs</u></span></span></p><br><br><br><br><p><span><span>The management level for this position is:</span></span></p><br><br><p><span><span>Operations - Individual Contributor</span></span></p><br><br><br><br><p><span><span>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</span></span></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing or related professional area.<br>OR<br>• 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Conducting Daily Marketing Activities that Achieve Department Goals<br>• Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.<br>• Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.<br>• Maintains, updates, and manages all web sites.<br>• Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.<br>• Develops brochure and property collateral materials.<br>• Participates in all property imaging work (e.g., signage).<br>• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.<br>• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.<br>• Ensures consistent marketing message is communicated in all advertising and collateral efforts.<br>• Manages marketing budget throughout year.<br>• Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.<br>• Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.<br>• Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.<br>• Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Evaluates new marketing opportunities for the property.<br>• Ensures property is represented on all quality internet sites that have the potential of providing business.<br>• Works closely with respective Convention Bureaus and Chambers of Tourism.<br>• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.<br>• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.<br>• Develops strategic marketing plan for property, includes group, leisure and local efforts.<br>• Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.<br>Building Successful Relationships that Generate Sales & Marketing Opportunities<br>• Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.<br>• Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.<br>• Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.<br>• Works with media buyer to plan and execute advertising.<br>• Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.<br>• Assists property with materials, tracking/analysis and presentations to owners.<br>• Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.<br>Additional Marketing Responsibilities<br>• Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).<br>• Ensures that property is following all corporate marketing guidelines.<br>• Approves all invoicing through MarrCom office.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p><span>Manage initial and ongoing training</span></p><br><br><p><span>Ensure alignment between training capacity, recruitment needs, and ramp-up plans.</span></p><br><br><p><span>Supervise the planning and allocation of trainers and ensure compliance with Bell standards and curricula.</span></p><br><br><p><span>Manage the integration of new employees until they go live.</span></p><br><br><p><span>Analyze post-training performance, anticipate capacity needs, and secure business continuity plans.</span></p><br><br><p><span>Directly manage Trainer Leads, the Talent Development Lead, and instructional design functions.</span></p><br><br><p><span>Set objectives, monitor performance, and clarify expected roles, responsibilities, and standards.</span></p><br><br><p><span>Develop the pedagogical, managerial, and digital skills of the teams.</span></p><br><br><p><span>Develop versatility, backup mechanisms, and internal potential.</span></p><br><br><p><span>Instill a culture of collaboration, accountability, feedback, and continuous improvement.</span></p><br><br><p><span>Oversee the management of internal qualifying programs and ensure the quality of professional paths and other development programs.</span></p><br><br><p><span>Translate the directions of the Talent and Development Department into an operational roadmap.</span></p><br><br><p><span>Manage KPIs and dashboards and present results, risks, and priorities in governance meetings.</span></p><br><br><p><span>Maintain close collaboration with Bell, Operations, Hiring & Onboarding, People, Quality, WFM, and support functions.</span></p><br><br><p><span>Contribute to the management of the training budget, optimization of investments, and measurement of business impact.</span></p><br><br><p><span>Contribute to the definition and evolution of skills frameworks.</span></p><br><br><p><span>Oversee leadership, soft skills, language, and support function development programs.</span></p><br><br><p><span>Manage training plans and initiatives carried out with external partners.</span></p><br><br><p><span>Support internal mobility and promotions with Hiring, People, and Operations, and measure program impact.</span></p><br><br><p><span>Oversee instructional engineering and design, and ensure standardization of paths and materials.</span></p><br><br> <br> <br> Required profile : <strong>Job offer description</strong><br><p><span>Manage initial and ongoing training</span></p><br><br><p><span>Ensure alignment between training capacity, recruitment needs, and ramp-up plans.</span></p><br><br><p><span>Supervise the planning and allocation of trainers and ensure compliance with Bell standards and curricula.</span></p><br><br><p><span>Manage the integration of new employees until they go live.</span></p><br><br><p><span>Analyze post-training performance, anticipate capacity needs, and secure business continuity plans.</span></p><br><br><p><span>Directly manage Trainer Leads, the Talent Development Lead, and instructional design functions.</span></p><br><br><p><span>Set objectives, monitor performance, and clarify expected roles, responsibilities, and standards.</span></p><br><br><p><span>Develop the pedagogical, managerial, and digital skills of the teams.</span></p><br><br><p><span>Develop versatility, backup mechanisms, and internal potential.</span></p><br><br><p><span>Instill a culture of collaboration, accountability, feedback, and continuous improvement.</span></p><br><br><p><span>Oversee the management of internal qualifying programs and ensure the quality of professional paths and other development programs.</span></p><br><br><p><span>Translate the directions of the Talent and Development Department into an operational roadmap.</span></p><br><br><p><span>Manage KPIs and dashboards and present results, risks, and priorities in governance meetings.</span></p><br><br><p><span>Maintain close collaboration with Bell, Operations, Hiring & Onboarding, People, Quality, WFM, and support functions.</span></p><br><br><p><span>Contribute to the management of the training budget, optimization of investments, and measurement of business impact.</span></p><br><br><p><span>Contribute to the definition and evolution of skills frameworks.</span></p><br><br><p><span>Oversee leadership, soft skills, language, and support function development programs.</span></p><br><br><p><span>Manage training plans and initiatives carried out with external partners.</span></p><br><br><p><span>Support internal mobility and promotions with Hiring, People, and Operations, and measure program impact.</span></p><br><br><p><span>Oversee instructional engineering and design, and ensure standardization of paths and materials.</span></p><br><br><strong>Required skills and experience</strong><br><p><span>A Bachelor's degree or Master's degree (Bac+4/5) in Human Resources, Management, Training, Instructional Design, Project Management, or equivalent field.</span></p><br><br><p><span>Significant experience in Learning & Development, training, operations, or talent development, with team management and cross-functional project leadership.</span></p><br><br><p><span>Experience in a contact center / BPO / telecom or a highly operations-oriented environment is a significant asset.</span></p><br><br><p><span>Perfect command of French and English combined with very good writing skills.</span></p><br><br><p><span>Proficiency in the Office suite.</span></p><br><br><p><span>Natural leadership and managerial presence.</span></p><br><br><p><span>Excellent interpersonal communication and cross-functional collaboration skills.</span></p><br><br><p><span>Structured thinking, analytical and synthesis skills.</span></p><br><br><p><span>Agility, adaptability, and ability to challenge diplomatically.</span></p><br><br><p><span>Results-oriented, data-driven, and continuous improvement mindset.</span></p><br><br><p><span>Very good time management and a strong sense of priority management.</span></p><br><br><p><span>Ability to bridge strategic vision and operational reality.</span></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Missions Principales & Axes de Redressement Le futur DRH Groupe n’est pas un simple gestionnaire de paie ; c'est un business partner stratégique et un garant de la discipline.<br> Ses chantiers prioritaires ciblent directement le redressement des défaillances historiques de la fonction : A.<br> Restructuration Opérationnelle, Process & Digitalisation Audit et refonte des processus : Tolérance zéro pour la négligence administrative.<br> Le DRH doit auditer, formaliser et figer des procédures RH claires, standardisées et opposables à toutes les filiales.<br> Transformation digitale : Piloter la migration et l'intégration des outils RH avec les nouveaux systèmes du groupe (ERP, outils de reporting).<br> Automatiser les tableaux de bord RH pour éliminer le traitement manuel et les erreurs de suivi.<br> Gestion rigoureuse des dossiers du personnel : Assurer une conformité réglementaire totale, de l’onboarding (intégration) au départ des collaborateurs, en sécurisant la gestion des contrats, des sanctions disciplinaires et de la paie.<br> B. Culture de la Performance, Recrutement & Rétention Gouvernance par les KPIs : Déployer une culture d'évaluation factuelle.<br> Structurer, mesurer et faire appliquer des indicateurs de performance (KPIs) obligatoires pour l'ensemble des directeurs et des équipes.<br> Stratégie de recrutement agile : Professionnaliser le sourcing et l'acquisition de talents (notamment via la dynamisation des conventions universitaires et partenariats).<br> Réduire drastiquement les délais de recrutement sur les postes critiques (opérations, IT, transit).<br> Accompagnement du changement : Piloter les plans de restructuration en cours, gérer les plans de formation technique et s'assurer de l'adhésion des équipes aux exigences d'excellence opérationnelle du groupe.<br> C. Climat Social, Discipline et Présence Terrain Leadership de terrain : Sortir des bureaux pour aller au contact des réalités opérationnelles des sites (hubs, plateformes aéroportuaires, agences).<br> Discipline et exemplarité : Sanctionner fermement les manquements aux procédures et instaurer un climat de travail rigoureux où la méritocratie prime.<br> Indicateurs Clés de Performance (KPIs) Le DRH Groupe sera directement évalué sur sa capacité à piloter la fonction RH comme un centre de performance : Time-to-Hire (Délai de Recrutement) : Temps moyen écoulé entre le besoin exprimé et l'intégration du candidat, en particulier sur les profils clés.<br> Turnover Rate (Taux de Rotation) : Suivi et maîtrise du taux de départ, avec analyse des causes et mise en place de plans de rétention des talents.<br> Taux d'Automatisation RH / Fiabilité des Données : Pourcentage de processus RH (paie, congés, évaluations) entièrement digitalisés et exempts d'erreurs manuelles.<br> Taux d'Exécution des Évaluations (Performance Review Rate) : Suivi du respect des campagnes d'évaluation et de la déclinaison des KPIs obligatoires chez les managers.<br> Profil Recherché Expérience et Formation Formation : Bac+5 en Management des Ressources Humaines, Droit Social ou grande école de commerce.<br> Expérience : 15 ans d'expérience minimum , dont au moins 5 ans en tant que DRH dans un groupe multisites ou un secteur à forte intensité de main-d'œuvre (logistique, industrie, distribution).<br> Une expérience confirmée dans la conduite du changement ou la restructuration d'une direction RH est obligatoire.<br> Compétences Rares & Aptitudes Maîtrise du Droit Social Marocain : Expertise juridique irréprochable pour sécuriser les relations contractuelles et gérer les contentieux.<br> Culture Tech & Data : Expérience solide dans le déploiement ou l'utilisation avancée de solutions SIRH et d'outils de Business Intelligence (BI).<br> Fermeté et Posture : Leadership affirmé, excellente communication, capacité à imposer le respect des règles tout en restant un médiateur écouté.<br> Profil "mains dedans", orienté exécution et résultats.<br></span> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment.
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<br> Job : <p>Join a dynamic company in the Agri-food sector as a MANUFACTURING TECHNICIAN at one of our sites located in the DOUKKALA region. This is a unique opportunity to actively contribute to production processes in a stimulating environment.</p><br><br><p>Your main tasks will include:</p><br><br><p>Ensure maintenance of technological equipment:<br>• Prepare the maintenance program taking into account the pre-established maintenance plan and the analysis of the breakdown history during the campaign<br>• Proceed with the opening, dismantling, and diagnosis of equipment and establish the list of spare parts (PDR) needed for interventions<br>• Check the availability of spare parts in coordination with the storekeeper and act accordingly<br>• Ensure the maintenance program is carried out within the deadlines<br>• Propose improvement actions to the line manager and implement validated actions<br>• Support service providers in carrying out outsourced maintenance work<br>• Prepare the weekly progress report of the work and send it to the line manager</p><br><br><p>• Participate in mechanical tests of equipment and ensure the work is carried out to remove reservations made by the testing commission</p><br><br><p>• Perform hot tests of the station, check interlocks, and remedy any potential malfunctions<br>Campaign:<br>Configure the station's equipment according to operating requirements and management instructions<br>• Prepare and commission the station's equipment in coordination with the power plant and the<br>distribution station<br>Operate the drying and pelletizing station:<br>• Prepare your workstation and familiarize yourself with operating and maintenance instructions<br>• Monitor the progress of the process parameters and act appropriately<br>• Consult laboratory analysis results and act accordingly<br>• Start and monitor the cleaning operation of the relevant machines.<br>• Fill out tracking sheets<br>• Inform management of any significant event related to the station's operation<br>• At the end of the campaign, clean and maintain the equipment<br>Monitor the proper functioning of equipment:<br>Perform rounds to check the proper functioning of equipment and notify the relevant maintenance department in case of malfunction<br>• Monitor the proper progress of the packaging operation<br>• Perform maintenance tasks within your responsibility (greasing, oil level, etc.)<br>Prevent HSE risks in your activities:<br>• Participate in identifying risks in your work area<br>• Observe prescribed precautions and protections<br>• Apply standards in every action<br>Participate in continuous improvement projects:<br>• Ensure the optimization and achievement of energy consumption objectives<br>• Conduct briefing and debriefing meetings with the line manager<br>• Propose improvement actions to the line manager for validation and implement validated actions </p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in process engineering, electromechanics, or equivalent.</p><br><br><p>Experience as an intern in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>
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Company:Description:<p>Nous recherchons un nouveau talent pour rejoindre notre équipe. Ce poste est basé à Casablanca.</p><br><p><b>Nous comptons sur vous pour :</b></p><br><ul><li>Assurer le suivi et la gestion des dossiers</li><li>Vérifier la conformité des pièces justificatives (factures médicales, prescriptions, rapports médicaux, décomptes, etc.).</li><li>Étudier les garanties prévues dans les contrats d’assurance santé.</li><li>Assurer le traitement des demandes de remboursement dans le respect des procédures et des délais.</li><li>Échanger avec les compagnies d’assurance pour le suivi des dossiers et la résolution des éventuels blocages.</li><li>Informer et accompagner les clients sur l’avancement de leurs dossiers.</li><li>Identifier les anomalies, les dossiers incomplets ou les situations nécessitant une expertise.</li><li>Effectuer les relances auprès des assurés, prestataires de soins ou assureurs.</li><li>Mettre à jour les outils de gestion et assurer le reporting des dossiers traités.</li><li><span>Gérer et suivre les dossiers relatifs à l’incapacité, à l’invalidité et au décès</span></li></ul><p><b>Ce que nous attendons de vous </b><b>:</b></p><br><ul><li>Bonne connaissance des contrats d’assurance maladie, des garanties santé et des procédures de gestion des sinistres.</li><li>Maîtrise de l’analyse documentaire et du contrôle des pièces.</li><li>Sens de l’organisation, rigueur et capacité à gérer plusieurs dossiers simultanément.</li><li>Bon relationnel et sens du service client.</li><li>Capacité à communiquer avec les assurés et les compagnies d’assurance.</li><li>Maîtrise des outils bureautiques et logiciels de gestion des sinistres</li></ul><p><b>Profil recherché :</b></p><br><ul><li>BAC+2 /3 Formation en assurance, gestion, finance ou domaine administratif.</li><li>Expérience en gestion de sinistres santé, en courtage ou en compagnie d’assurance appréciée.</li><li>Esprit d’analyse</li></ul><p><b>Pourquoi nous rejoindre :</b></p><br><ul><li>Nous vous aiderons à développer votre potentiel grâce à nos opportunités de développement, un travail à forte valeur ajoutée et un accompagnement managérial. </li><li>Nous favorisons une culture dynamique et inclusive où vous travaillerez avec des collègues talentueux/se pour créer de nouvelles solutions et avoir un impact sur vos collègues, vos clients.</li><li>Notre envergure nous permet de vous proposer un large éventail d'opportunités de carrière, ainsi que des avantages visant à améliorer votre bien-être.</li></ul>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
<h2 class="h5">Job description</h2>
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<p>Nous recherchons un nouveau talent pour rejoindre notre équipe. Ce poste est basé à Casablanca.</p><br><br><br><p><b>Nous comptons sur vous pour :</b></p><br><br><ul><li>Assurer le suivi et la gestion des dossiers</li><li>Vérifier la conformité des pièces justificatives (factures médicales, prescriptions, rapports médicaux, décomptes, etc.).</li><li>Étudier les garanties prévues dans les contrats d’assurance santé.</li><li>Assurer le traitement des demandes de remboursement dans le respect des procédures et des délais.</li><li>Échanger avec les compagnies d’assurance pour le suivi des dossiers et la résolution des éventuels blocages.</li><li>Informer et accompagner les clients sur l’avancement de leurs dossiers.</li><li>Identifier les anomalies, les dossiers incomplets ou les situations nécessitant une expertise.</li><li>Effectuer les relances auprès des assurés, prestataires de soins ou assureurs.</li><li>Mettre à jour les outils de gestion et assurer le reporting des dossiers traités.</li><li><span>Gérer et suivre les dossiers relatifs à l’incapacité, à l’invalidité et au décès</span></li></ul><br><p><b>Ce que nous attendons de vous </b><b>:</b></p><br><br><ul><li>Bonne connaissance des contrats d’assurance maladie, des garanties santé et des procédures de gestion des sinistres.</li><li>Maîtrise de l’analyse documentaire et du contrôle des pièces.</li><li>Sens de l’organisation, rigueur et capacité à gérer plusieurs dossiers simultanément.</li><li>Bon relationnel et sens du service client.</li><li>Capacité à communiquer avec les assurés et les compagnies d’assurance.</li><li>Maîtrise des outils bureautiques et logiciels de gestion des sinistres</li></ul><br><p><b>Profil recherché :</b></p><br><br><ul><li>BAC+2 /3 Formation en assurance, gestion, finance ou domaine administratif.</li><li>Expérience en gestion de sinistres santé, en courtage ou en compagnie d’assurance appréciée.</li><li>Esprit d’analyse</li></ul><br><p><b>Pourquoi nous rejoindre :</b></p><br><br><ul><li>Nous vous aiderons à développer votre potentiel grâce à nos opportunités de développement, un travail à forte valeur ajoutée et un accompagnement managérial. </li><li>Nous favorisons une culture dynamique et inclusive où vous travaillerez avec des collègues talentueux/se pour créer de nouvelles solutions et avoir un impact sur vos collègues, vos clients.</li><li>Notre envergure nous permet de vous proposer un large éventail d'opportunités de carrière, ainsi que des avantages visant à améliorer votre bien-être.</li></ul><br><p> Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.<br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<br></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p><span>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be apart of our journey.</span></p><br><br><br><p><b><span>What We Can Offer</span></b></p><br><br><p><span>At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Experience a diverse, multinational workplace where your operational insights directly influence how we work.</span></p><br><br><ul><li><span>Work in a structured Lean environment focused on continuous improvement and operational excellence</span></li><li><span>Exposure to cross-functional collaboration and strategic transformation initiatives</span></li><li><span>Opportunities to develop coaching, facilitation, and leadership capabilities</span></li><li><span>Participate in building sustainable systems that drive long-term performance</span></li></ul><p><b><span>Key Responsibilities:</span></b></p><br><br><ul><li><span>Facilitate Daily Management System (DMS) routines and support performance monitoring across departments.</span></li><li><span>Coordinate and support Kaizen initiatives, ensuring effective implementation and sustainment of improvement actions.</span></li><li><span>Support teams and frontline leaders in applying Lean methodologies and structured problem-solving tools (PDCA, Root Cause Analysis, etc.).</span></li><li><span>Conduct Gemba observations, track improvement actions, and support compliance with ABS (APMT Business system) standards and Lean assessments.</span></li></ul><p><b><span>What We Are Looking For:</span></b><br><span>Continuous improvement mindset:</span><span>we are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.</span></p><br><br><ul><li><span>Master's or engineering degree or equivalent experience in operations, engineering, trade or a related field</span></li></ul><br><ul><li><span>3 - 5 Years of experience in a similar position</span></li></ul><br><ul><li><span>Proven experience applying Lean principles, including Kaizen, PDCA, and value stream mapping</span></li><li><span>Strong knowledge of KPI management, visual management, and Daily Management Systems</span></li><li><span>Demonstrated ability to coach, influence, and engage stakeholders across different levels</span></li><li><span>Effective communication, facilitation, and conflict resolution skills in operational environments</span></li></ul><br><p>#LI-POST</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>